The Nortel 3902 Phone – Quick reference Guide Version 1.0
Nortel Phone 3902
(Phone With LCD Display)
CLEARING A CALL:
1. Replace the handset or if on Hands free
press the orange release button.
SOFT KEYS:
SOFT KEYs (e.g., Call Wait, Forward, and
Conference) are located directly under the
display. They enable the use of the functions
displayed on the corresponding LCD tabs.
HOLD:
To place a call on hold
.
1. Press Hold
To Return to Held Call
1. Press the green button next to extension of
the held call.
MAKING A CALL:
Lift the Handset or press Hands free key
and enter the phone number.
1. Internal call: Dial the 4 digit extension
2.
Local call: 9+External number followed by #
3. Emergency:
9+999 or 9+114
4. Toll Free: 9+800 + number
ANSWERING A CALL:
1. Lift the handset, or press Hands free key
4. Go to step 1, 2 and 3 to add another party in
the conference call.
FORWARDING YOUR
EXTENSION:
CALLS
TO
ANOTHER
1. Do not lift Handset, Press Forward (Soft
Key)
2. Enter the number where your calls will be
forwarded to
3. Press Forward.
FORWARD YOUR CALLS DIRECTLY TO
VOICEMAIL:
1. Press Forward (Soft Key), then Dial 7410
2. Press Forward.
TO CANCEL CALL FORWARDING:
1. Press Forward (Soft Key).
CALL WAITING
During a call, you receive a second call
1. Call Wait soft key flashes.
2. Press it to take second call the first call is
automatically put on hold.
3. Press Goodbye key (Orange key) to release
the 2nd call.
4. Press the green key to take the original call.
TRANSFERRING A CALL:
1. During the call, press Transfer (Soft Key).
2. Dial the extension
3. When answered, announce the caller and
4. Press the Transfer key.
INITIATING A CONFERENCE CALL:
A total of six parties (including yourself) can
participate in a conference call.
1. While on a call, press Conference (Soft
Key)
2. Enter phone number
3. Announce the party, select Conference
again. You are in conference with three
persons.
1. Lift Handset and press on the green button
OR do not lift the handset ,press twice the
green button
LAST NUMBER REDIAL:
CALL PICK UP:
To pick up another ringing phone:
1. Lift handset or press hand free button on
your phone
2. Press #50 + the ringing phone extension
number.
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The Nortel 3902 Phone – Quick reference Guide Version 1.0
CALL PILOT VOICEMAIL
HOW TO CHANGE YOUR VOICEMAIL
PASSWORD.
MAILBOX NUMBER:
Your mailbox number is your 4-digit extension.
INITIAL LOGIN/INITIALISE YOUR VOICEMAIL:
1. Lift Handset or Press Handsfree
2. Press the Msgs key
Press #
3. You are prompted to enter a password
4. Enter the default password which is 12 +
your Extension number followed by #.
5. Enter new password (4digit) followed by #.
6. Re enter the new password again followed
by #.(To confirm password).
7. You are now login into your mail box.
FAULT REPORTING:
1. Lift Handset or Press Handsfree
Dial 0 to report fault to operator
or send email to [email protected]
2.
3.
4.
5.
ADDITIONAL INFO:
Press #
Press the Msgs key
Enter your Password and press the # key.
Press 84
Follow the prompts.
FORWARDING A VOICEMAIL MESSAGE TO
ANOTHER VOICE MAILBOX:
1. After listening to the message
2. Press digits 7 3 to forward the message.
3. Enter 4–digit extension then press the # key
for each number that you want the message
to be sent to
4. then press the # key again when the last
number has been entered.
5. Record a comment (to be heard by the
recipient before the actual message.)
6. then Press the # key again
7. Press digits 7 9 to forward message.
1. Refer to the documentation CD provided
with the M 3902 Telephone set for
additional info about the telephone
functionalities.
2. Revised version of this document may be
released.
Updated on 05Feb2010 by RH
8. Follow prompt to read your message.
PHONE LOCK:
TO READ YOUR MAILBOX MESSAGES:
Note that if you have a message in your mailbox
the red lamp will light up on your phone and the
Msgs key will flash.
1. To lock phone, dial #30 followed by your
security password provided. Only internal calls
are allowed after locking the phone.
2. To unlock phone, dial #31 followed by your
security password.
1. Lift Handset or Press Handsfree
2. Press the Msgs key
Press #
3. Enter your Password and press the # key.
4. Follow the prompts.
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