advertisement
Voice Call Center
Headset 510N & 520N
TLL411003 & TLL411004
User Guide
Thank you for choosing Tellur!
To ensure an optimum performance and safety, please read this user manual carefully before using the product.
Keep this user manual safe for future references.
Introduction
Tellur Voice headsets are USB connected devices designed to be integrated with various business communication devices using QD (Quick Disconnect) technology.
The wired headsets are designed for professional use and deliver great sound at both ends of the call. The
Environmental Noise Cancelling microphone makes sure your voice is heard perfectly by eliminating the background noise. The in-line function keys make it easy to control the volume or to mute the microphone.
Enjoy more comfort and a wide compatibility thanks to the Quick Disconnect connectivity.
Technical specs 510N / 520N
Connectivity: QD (Quick Disconnect)
Technology: Monaural (510N) / Binaural (520N)
Driver size: Φ28mm
Impedance: 150 Ohm
Frequency: 150Hz - 10MHz
Sensitivity: 123±3dB
Headset cable length: 60cm
Adapter included: QD to USB with Environmental
Noise Cancellation
USB adapter cable length: 160cm
Microphone impedance: 2.2k Ohm
Microphone SNR: >58dB
Microphone sensitivity: -40±3dB
Compatibility: Devices with USB port
Volume control: Yes
Microphone mute button: Yes
Available colors: Black
Total cable length: 220cm
Working condition temperature: -10°C ~ +40°C
Working condition humidity: 10% 〜 95%
System requirements
Tellur Voice headsets are compatible with all major operating systems including Microsoft and Apple operating systems.
Plug & Play. No additional software installation is required for Windows and macOS platforms. Just make sure the proper audio device is selected.
Product diagram
Voice 510N
ENC microphone
USB connector
Voice 520N
QD connector
LED indicator
Mute button
Volume up button
Volume down
QD to USB Adapter
Installation instructions
Voice headsets are plug-and-play, so no additional drivers need to be installed. However, in some cases, the proper audio device may not have been selected.
1.MacOS settings checkup.
Go to System Preferences >
Sound > Output > make sure Tellur Voice 510N / 520N is selected.
Go to Input tab and make sure Tellur Voice 510N /
520N is selected.
2.Windows settings checkup . If you have the latest
Skype software installed, once you connect a Voice headset to any USB port the following window should pop-up, telling you that a new audio device, named
Tellur Voice 510N / 520N , has been found. Click OK.
If you are not using Skype, and your VoIP software does not detect new hardware, go to Control Panel > Sound.
Under Playback , make Tellur Voice 510N / 520N is selected or set as Default.
Under Recording , make sure Tellur Voice 510N / 520N is selected for Microphone or set as Default.
This should activate the Tellur Voice 510N / 520N headset as the system’s audio device. However, in some cases, your proprietary VoIP software may have additional settings to select. In these cases, please consult your system integrator or VoIP software support.
Troubleshooting
-Adjust the volume from the in-line remote control.
-Make sure the mute button is not active.
-Check the USB connection to your computer. Try other USB port.
-Check the volume and microphone settings from computer operation system.
-Make sure the headphones are set as default device for audio.
Warnings
- Avoid direct sunlight, away from fire and heat.
- Store in a dry place and avoid contact with corrosive substances.
- Do not pull violently, knock, break, scratch or cut any of the parts.
- Follow the instructions in this manual to ensure proper use.
- Do not disassemble.
The crossed-out wheeled-bin symbol on your product, battery, literature or packaging reminds you that all electronic products and batteries must be taken to separate waste collection points at the end of their working lives; they must not be disposed of in the normal waste stream with household garbage. It is the responsibility of the user to dispose of the equipment using a designated collection point or service for separate recycling of waste electrical and electronic equipment (WEEE) and batteries according to local laws. Proper collection and recycling of your equipment helps ensure EEE waste is recycled in a manner that conserves valuable materials and protects human health and the environment, improper handling, accidental breakage, damage, and/or improper recycling at the end of its life may be harmful for health and environment.
advertisement
Related manuals
advertisement