Nexus 21 L-85 Installation Manual

Installation Manual for
L-85 & XL-85
Table of Contents
Safety Information
3
Parts & Hardware List
4
Warranty & Return Policies
6
Lower Actuation System
8
Lower Cable Management
14
Upper Actuation System
19
Upper Cable Management
24
TV Mounting
31
Lid Attachment
36
2
Version:
1.0.3
Date: 11-21-22
Safety Information
WARNINGS:
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8.
9.
10.
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12.
13.
14.
15.
Do not use this product for any application other than those specified by Nexus 21.
Do not exceed the weight capacity. This can result in serious personal injury or damage to the equipment. It is the installer’s responsibility to
ensure that the total combined weight of all attached components does not exceed that of the maximum figure stated.
Follow all technical specifications and instructions during the installation.
Only use attachments/accessories specified by the manufacturer.
Close supervision is necessary when this system is being used by, or near, children, or disabled persons.
It is the responsibility of the installer to warn all potential users of the dangers of interfering with the mechanism during operation.
Read all technical instructions fully before installation and use. It is the installer’s responsibility to ensure that all documentation is passed on to
the users and read fully before operation.
Failure to provide adequate structural strengthening, prior to installation can result in serious personal injury or damage to the equipment.
Risk of electric shock. Do not attempt to open the Control Box.
To reduce risk of fire or electric shock, do not expose parts to rain or other liquids.
Protect the power cord from being walked on or pinched.
Keep all documentation.
Heed all warnings.
Clean only with a dry cloth.
Refer all service questions to Nexus 21 if the system does not operate normally.
Safety Notice:Avoid contact with the TV and Lift System during operation. The lid of your enclosure must be installed as described in the instructions, using the Lid
Attachement Pins. Installing the enclosure lid in any other fashion will create hazardous pinch points that can cause serious personal injury. Do not, under any circumstances,
allow any person or pet to position themselves underneath the TV at anytime.
Disclaimer: Nexus 21 disclaims any liability for modifications, improper installations, or installations over the specified weight range. Nexus 21 will not be liable for any
damages arising out of the use of, or inability to use, Nexus 21 products. Nexus 21 bears no responsibility for incidental or consequential damages. This includes, but is
not limited to, any labor charges for the servicing of Nexus 21 products performed by anyone other than Nexus 21. Nexus 21 intends to make this and all documentation
as accurate as possible. However, Nexus 21 makes no claim that the information contained herein covers all details, conditions or variations, nor does it provide for
every possible contingency in connection with the installation or use of this product. The information contained in this document is subject to change without prior notice
or obligation of any kind. Nexus 21 makes no representation of warranty, expressed or implied, regarding the information contained herein. Nexus 21 assumes no
responsibility for accuracy, completeness or sufficiency of the information contained in this document.
3
Parts & Hardware List
Screen Back Plate
(2) Vertical Mounting Bars
Lid Adapter Plate
Upper Assembly
(2) Lower Lift Columns
Center Riser Bracket
Rear Support Bracket
(2) Lower Column Clamps
Base Mount
(2) Upper & Lower Cable
Tracks
Control Box
(4) 4.5m Motor Cables
Backup Switch
4
Lid Plate
(2) Lid Support Brackets
ntin
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Parts & Hardware List
Power Cord
Control Kit (see pg. 41)
Hardware Pack
(See Contents List Below)
TV Mounting Template
Hardware Pack Contents:
M5 x 10 FHMS (12)
M6 x 12 FHMS (20)
M6 x 20 FHMS (8)
#8 X 3/4” FHWS (10)
#10 X 1 3/4” FHWS (2)
#10 X 3/4” THWS (21)
1/4” Flat Washer (4)
Lid Attachment Pin (2)
3mm Hex Key (1)
Zip Tie (12)
Snakeskin Tie (2)
*Large Assorted TV Hardware accomodates most TV’s but additional hardware may be necessary to mount certain TV’s.
5
M6 x 10 BHMS (22)
M6 x 20 BHMS (2)
M6 Thumb Screw(4)
M6 Lock Washer (4)
4mm Hex Key (1)
Large Assorted TV Hardware
10-Year Full Replacement Warranty
Nexus 21 products are manufactured to the highest standards of quality and we are proud to provide the industry’s longest, most comprehensive warranty: 10 years of full-replacement
coverage.*
Nexus 21’s dedicated product-support specialists are ready to assist you with any questions. We ask that our specialists be consulted before any repairs or modifications are attempted, as
these may void the product warranty.
How It Works:
Step 1:
If you experience any problem with a Nexus 21 system, call our Product-Support Team at 1-480-306-5462.
Step 2:
We’ll guide you through some of our basic troubleshooting procedures to help identify any issues. The majority of reported issues are resolved with us on the first call without a need for
replacement parts or systems.
Step 3:
In the event that you do need a replacement part or system, we’ll ship it to you right away, along with a prepaid UPS return shipping label and a package for the defective part or system
to be returned to our office. Nexus 21 will cover the shipping cost of the replacement part or system within the continental United States and Canada (excludes Hawaii, Alaska and Puerto
Rico). Shipping costs for replacement parts or systems shipped internationally will be covered up to a value of $50. Any additional shipping costs, including applicable duties and taxes,
are the responsibility of the customer or receiving party.
The Details:
Nexus 21 warrants all systems to be free from defects in material and workmanship from the date of purchase until the end of the coverage period (shown below). The warranty includes
all parts, motorized components, electronics and metal parts. If a Nexus 21 system or part proves to be defective in material or workmanship during the expressed warranty period, Nexus
21 will replace it free of charge. If the exact original purchase product is not available (due to upgraded designs or discontinuation of a model), the defective product will be replaced with
a similar product of equal or greater value. The replacement will then be covered by the balance of the time remaining on the customer’s original warranty. A Nexus 21 product-support
representative will determine whether a part or an entire system should be replaced.
*Coverage periods for the warranty are as follows:
Residental and Hotel Use
• All Nexus 21 motorized products (except Apex): 10 years
• Apex Motorized Wall Mount: 5 years
Commercial and Educational Use
• All Nexus 21 motorized products (except Apex): 5 years
• Apex Motorized Wall Mount: 3 years
The Nexus 21 full-replacement warranty does NOT cover: any product on which the serial number has been defaced, modified or removed; damage, deterioration or malfunction resulting
from accident, misuse, neglect, power surges, fire, water, lightning or other acts of nature; unauthorized product modification; failure to follow manufacturer’s recommended installation
instructions supplied with the Nexus 21 system; repair or attempted repair by anyone not authorized by Nexus 21; causes external to the product such as electric power fluctuations or
failure; use of supplies or parts not meeting Nexus 21 specifications or any other cause which does not relate to a product defect.
PLEASE NOTE: In order for any warranty claim to be covered fully under the outlined policy we will require the name, company name or contact information for the original purchaser of
the product to qualify the claim. If the information requested cannot be supplied to us or located on file, replacement parts or systems may not be covered under warranty.
6
Return Policy
Within 30 Days of Delivery:
Customers may return a Nexus 21 product(s) for any reason within 30 days of the date it is received for a full refund of the purchase price. Shipping charges associated with your order are
not eligible for refund. To initiate a product-return request, please review the following conditions:
•
•
•
•
•
•
•
•
The product must be unused and complete. Full or partial assembly of the product may void eligibility for return.
The product must be returned in its original packaging to ensure it is not damaged during shipping.
Customers must call Nexus 21 and speak with a representative to initiate a return request.
All returns are subject to an inspection process by a member of Nexus 21 Product Support before a refund is issued.
Please allow a minimum of 2 weeks from the date the return is received for a refund to be processed.
Any Nexus 21 product that is received back and deemed unfit for resale or restock upon inspection due to installation or shipping damage will not be eligible for a full refund.
Customers are responsible for shipping charges to send the product back to us.
All returns must be processed back to the original form of payment used in the purchase of the item(s).
Nexus 21 ships each product encased in custom die-cut foam, which is purpose-engineered for vibration dampening to reduce any risks of shipping damage. It is mandated that all
product returns be shipped back to Nexus 21 in their original packaging. If you do not have the original packaging, please contact Nexus 21 Product Support at 1-480-306-5462. A
new set of packaging materials can be requested and the cost will be deducted from the refund amount.
After 30 Days
Returns received 30-60 days after the product has been delivered are not eligible for a full refund of the purchase price. All returns accepted back during this time frame will be subject to
a restocking fee of 25% of the original purchase price. The following conditions apply to any returns received within this stated timeframe:
•
•
•
•
•
•
•
•
The product must be unused and complete. Full or partial assembly of the product may void eligibility for return.
The product must be returned in its original packaging to ensure it is not damaged during shipping.
Customers must call Nexus 21 and speak with a representative to initiate a return request.
All returns are subject to an inspection process by a member of Nexus 21 Product Support before a refund is issued.
Please allow a minimum of 2 weeks from the date the return is received for a refund to be processed.
Any Nexus 21 product that is received back and deemed unfit for resale or restock upon inspection due to installation or shipping damage will not be eligible for a full refund.
Customers are responsible for shipping charges to send the product back to us.
All returns must be processed back to the original form of payment used in the purchase of the item(s).
Nexus 21 ships each product encased in custom die-cut foam, which is purpose-engineered for vibration dampening to reduce any risks of shipping damage. It is mandated that all
product returns be shipped back to Nexus 21 in their original packaging. If you do not have the original packaging, please contact Nexus 21 Product Support at 1-480-306-5462. A
new set of packaging materials can be requested and the cost will be deducted from the refund amount.
Nexus 21 will not accept return requests past 60 days of the product being delivered.
To initiate a Return follow the steps listed below:
Step 1: Call 1-888-981-9919 and request to return your product(s).
Step 2: Your Account Manager will provide you with a link to a form for you to fill out digitally.
Step 3: Arrange shipment of the product to our office. Emailing the tracking information to [email protected] can expedite the process.
Once your product is received, please allow up to 2 weeks for us to inspect and process your return. You will receive a confirmation email indicating that your return has been successfully
processed. Refunds may take 5 - 10 business days depending on your issuing bank.
7
Lower Actuation System
Before you begin, consult the Dimensional Drawing for your lift system to ensure your cabinet dimensions are correct
and ready for install.
8
x 12
Center Line Cutout
x9
Center Line Cutouts
L-85 = 15.75”
XL-85 = 23.75”
1a. Attach the Base Mount to the base and rear panels of the cabinet using (9) #10 x ¾” THWS.
1b. Attach the Rear Support to the rear of your cabinet, 15.75”(L-85) or 23.75”(XL-85) from the bottom of your Base Mount, using (12) #10 x ¾” THWS.
Note: Use the center line cutouts on the Base Mount and Rear Support to assist with locating them inside your cabinet.
9
Tongue
Pigtail
2a. Slide Lower Column Clamps around the Lower Column Assemblies with the holes on the outside, then seat the pigtails as shown above for each column.
2b. Slide Lower Column Assemblies onto Base Mount Studs with the Pigtails facing outwards.
2c. Maneuver Lower Column Assemblies to place tongue of the Lower Column Clamps into their respective slots on the Rear Support.
10
x4
x4
3a. Attach the Lower Column Clamps to the Rear Support using (4) M6 x 12mm FHMS.
3b. Attach the Lower Column Assemblies to the Base Mount using (4) M6 Thumb Screws.
11
x8
4. Place the Center Riser on top of the Lower Column Assemblies then attach it using (8) M6 x 20 FHMS.
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5. Manuever the Lower Column Pigtails into slots on left and right sides of Center Riser.
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Lower Cable Management
14
Aud
io V
ide
o (A
V
) Si
de
Con
trol
Box
(CB
) Si
de
x2
6. Mount your Control Box to the inside of your cabinet on the CB Side, using (2) #10 x 1-3/4” FHWS.
Important Notice: Identify which side the AV ports are on for your TV; This will be the AV Side. The other side will be where you will mount your Control Box;
This will be the CB Side. For illustration purposes, the rest of this manual will show an installation with the AV Side on the left and CB Side on the right.
15
x3
x1
7a. Feed (3) 4.5m Motor Cables through one of the Lower Cable Tracks and label one of the cables “#1”, leaving the other two cables unlabeled.
7b. Feed (1) 4.5m Motor Cable through the second Lower Cable Track, label this cable “#2”, then feed any necessary AV Cables through this track.
16
x8
8a. Attach one end of the Lower Cable Track with Cable #1 to the CB Side of the Center Riser and Rear Support, using (4) M5 x 12 FHMS.
8b. Repeat this step for the other Lower Cable Track on the AV Side
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9a. Connect Cable #1 to the Lower Column Pigtail on the CB Side and Cable #2 to the Lower Column Pigtail on the AV Side
9b. Pull any slack on these cables down through their respective cable tracks then hang it behind the angled flanges on the Rear Support.
9c. Route Cable #2 behind the Lower Column Assemblies and to the CB Side so you can connect it to your Control Box later.
18
Upper Actuation System
19
Metal Wings
Washers
10. Hang the Upper Column Assembly on the Center Riser as shown in the image above.
Note: The metal wings on the back of the Upper Assembly should sit behind the washers on the Center Riser, allowing you let go of the Upper Assembly
without it falling.
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11. Temporarily connect the (2) unlabeled 4.5m Motor Cables to the Upper Column Pigtails then label these Cable #3 and Cable #4.
Note: Ensure there is plenty of slack available to allow extension of the Upper Columns.
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12a. Connect all (4) Motor Cables to their corresponding ports on the Control Box. Cable #1 to Port 1, Cable #2 to Port 2, etc.
12b. Connect the Power Cord to the AC Port and the Backup Switch to Port A1 or A2.
12c. Tap the Down button on the Backup Switch, release, then press and hold it for 5 seconds to perform an ‘Initialize’. During this time, you should observe a
slight movement from your system indicating it has successfully been initialized. If you do not observe this movement, repeat this step.
22
x6
13a. Press the Up button on the Backup Switch and raise the system until the bottom of the Screen Support is just above the top of your cabinet, then tap the
Down button to stop it at this position.
13b. Fasten the Upper Column Assembly to the Center Riser using (6) M6 x 12 FHMS.
13c. Press the Up button again on the Backup Switch to fully extend the system.
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Upper Cable Management
24
x4
#3
#4
14a. Temporarily disconnect Cable #3 and #4 from the Upper Assembly, then feed them up through the L-shaped end on one of the Upper Cable Tracks.
14b. Attach the L-Shaped end of this Upper Cable Track to the top surface of the Center Riser on the CB Side using (2) M6 x 10 BHMS.
14c. Attach the other end of the Upper Cable Track to the CB Side of the Upper Assembly using (2) M6 x 10 BHMS.
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15a. Reconnect Cable #3 and #4 to the Upper Assembly, then open the Plastic Cable Channel on CB Side of the Upper Assembly.
15b. Place the cables into the Plastic Channel without them overlapping, then snap it shut. Feed any remaining slack down through the Upper & Lower Cable
Track and towards the Control Box.
26
AV Cables
x4
16a. Feed the previously managed AV Cables on the AV Side, up through the remaining Upper Cable Track.
16b. Attach the L-shaped end of the Upper Cable Track to the top surface of the Center Riser on the AV Side using (2) M6 x 10 BHMS.
16c. Attach the other end of the Upper Cable Track to the AV Side of the Upper Assembly using (2) M6 x 10 BHMS.
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17. Press the “Down” button on the Backup Switch to lower the system to its fully retracted position then back up to test your cable management, adjusting the
slack as needed. When finished, leave your system in the retracted position and proceed to the next step.
28
x8
18a. Measure the thickness of your lid and add 1/4” to it. Write that measurement here: _____________
18b. Place a level or straight edge across the top of your opening. The bottom of the level or straight edge will be used to locate your Lid Supports.
18c. Position your Lid Supports along the left and right sides of the Upper Assembly so the tops of them rest a distance equal to the measurement taken in step
18a below your level or straight edge, then attach them using (4) M6 x 10 BHMS per Lid Support.
Note: If necessary, (2) M6 x 10 BHMS can be used per Lid Support, instead of (4).
29
x4
19. Attach the Lid Plate to the Top of the Lid Supports using (4) M6 x 12 FHMS. Ensure the Arrow is pointing towards the front of the cabinet.
30
TV Mounting
This system has been tested to run within the following specifications:
Min Screen Size = 65”
Max Screen Size = 86”
Max Weight Capacity = 175 lbs (TV + Lid + Soundbar)
Failure to install your application within these specifications will void your warranty.
31
1”
20a. Raise your lift, align the template with Screen Support Holes, then fold or cut the template to be flush with the bottom of the Lid Plate.
20b. Measure 1” from the new top of the Template and draw a line. This line indicates the position for where the top of the TV will go.
20c. Align the line you just drew with the top of the TV.
32
VESA Holes
21a. Attach Vertical Bars to Screen Backplate, ensure the spring-loaded latch on each Vertical Bar is engaged with the Screen Back Plate.
21b. Place the Vertical Bars and Screen Backplate on the back of the TV, and position the Vertical Bars over the VESA Holes.
21c. Adjust the vertical position of them both until the (6) smaller holes of the Screen Backplate, line up with the lines on the Template and the Vertical
Mounting Bars align with the VESA Holes on your TV.
21d. Mark the holes for the Screen Backplate on the template and the holes for mount your TV on the Vertical Mounting Bars.
33
Upper VESA Holes
x6
Lower VESA Holes
22a. Disconnect the Screen Back Plate from the Vertical Bars and attach it to the holes on the Screen Support that correspond with the marked holes on your
Template using (6) M6 x 12 FHMS Screws.
Note: You can disengage the spring-loaded latch on the Vertical Bars by pulling on the straps at the bottom or pushing the tab at the top.
22b. Attach the Vertical Mounting Bars to your TV using the marked holes. If using a Soundbar, follow the informational sheet included with it first.
34
23. Hang your TV on the Screen Backplate, ensure the spring-loaded latch on each Vertical Bar is engaged with the Screen Back Plate.
35
Lid Attachment
This system has been tested to run within the following specifications:
Min Screen Size = 65”
Max Screen Size = 86”
Max Weight Capacity = 175 lbs (TV + Lid + Soundbar)
Failure to install your application within these specifications will void your warranty.
36
24a. Ensure the holes on the Lid Plate and Pin Receiver are centered with one another and the Pin Receiver Nuts are tight.
24b. Place the Lid Adapter on the top of the Lid Plate, aligning the Lid Pins with the holes on the Pin Receivers.
37
Min. 1” Gap
25a. Fully retract your lift system by pressing the “Down” button on the Backup Switch.
25b. Remove the (4) M6 x 10 Flat Head Screws for the Lid Plate Extensions and adjust them towards the front of the cabinet leaving a 1” gap or more.
25c. Place your lid within the opening of your cabinet so that it rests on the Lid Catch and ensure there is an even gap between the lid and the opening all the
way around.
38
26a. Press the “Up” button on the Backup Switch to partially extend the lift ~18” then press “Down” to stop it.
26b. Use a pencil or sharpie to mark the smaller of the two holes in the four corners of the Lid Adapter, then remove your lid from the Lid Plate and flip it over.
39
27a. Align the Lid Adapter with the marked holes, then affix your lid to the Lid Adapter using the provided #8 FHWS and countersunk holes or consult a
general contractor for an appropriate adhesive.
27b. Place your lid back on top of the Lid Plate then retract your lift to ensure there is still an even gap all the way around.
Note: If any adjustment is necessary, raise the lift, loosen the pin receiver nuts, lower the system, then adjust the lid position until there is an even gap all the
way around.
40
28a. Press the “Down” button on the Backup Switch to lower your system, then press “Up” to stop it at your desired height.
28b. Plug the Height Limit Insert into an available RJ45 port on the Control Box to limit the extension to the current position of the system.
Note: Using a Height Limit Insert is not required if you are using the full travel of the system.
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1 - 888 - 981 - 9919
www.nexus21.com