The principle behind is as follows: Each product is labelled with an identification number, unique in the world, in the form of a MAPP code (data matrix code). It is easy to check this code on the TecIdentify platform with a scanner, mobile phone camera or via manual entry. With TecIdentify each article can be uniquely identified and verified within seconds – worldwide, 24 hours a day.

1.1 The MAPP code

The MAPP code is a standard for the independent automotive aftermarket that has been recommended by the European association of automotive suppliers. It is based on GS1 and ISO standards.

Note: MAPP stands for Manufacturers against product piracy. For more details about this initiative see www.mappcode.com

The MAPP code is a two-dimensional data matrix code. A 2D code does not consist of lines like a one-dimensional code but of groups of squares or lines on a rectangular or square surface. Because of the second dimension 2D codes can encode substantially more information in the smallest space. In addition, errors reading MAPP codes are practically excluded. The code is readable even if it has been partially damaged.

Picture: EAN Barcode (1D Code) Picture: MAPP code (2D Data Matrix Code)

Just like a fingerprint can be assigned to just one person, a MAPP code can be assigned to exactly one product or package.

With this unique product identification, a new tool is now available to fight against product counterfeiting; it can be used by all market participants.

Picture: The principle behind TecIdentify and the MAPP code

TecIdentify 1.7 - User Guide: How to check MAPP codes

1.2 How TecIdentify works

TecIdentify is an authentication platform-based solution to check the genuineness of automotive replacement parts marked with the MAPP code.

Using this solution anyone who wants to authenticate an article (i.e. customs, garage, wholesaler, manufacturer or end customer) has a simple way to check that a product is genuine – anywhere in the world, around the clock, seven days a week. By using a PC and its keyboard or a 2D scanner or a mobile phone with camera, the MAPP code can be read in and sent off to the authentication platform. At the platform the code is checked and the result (in form of a text message combined with a green/yellow/red traffic light) is sent back right away.

Pictures: Check via mobile phone with TecIdentify app or NeoReader app Check via scanner via www.TecIdentify.com or manufacturer website

This way a user can be sure he has part with a correct code. If the result is not positive he can send a problem report to the manufacturer immediately.

The security does not lie in the code but in the checking process that TecIdentify carries out. Intelligent algorithms are executed to check the code.

Pictures: General Overview how TecIdentify works

TecIdentify 1.7 - User Guide: How to check MAPP codes

2 Authenticity check via www.TecIdentify.com

2.1 Process overview

 Visit www.TecIdentify.com

Click on Check you products now!

Optional: Register as TecIdentify user to check MAPP codes faster

Languages: English, German, traditional/simplified

Chinese (depending on your browser settings)

 Enter the MAPP code

Input the code manually in the human readable format visible on the label or scan the code using a scanner

Note: The scanner must be set up to read GS1 barcodes.

 Automatic MAPP code authentication

In the background an automatic code check at the

TecIdentify platform is carried out.

 Immediate display of authentication result

As authentication result a green, yellow or red traffic light including message text

(all languages possible – depending on manufacturer) is shown immediately.

Green:

Yellow:

Red:

Correct code

Correct code but checked too many times  potential problem

Code unknown  potential problem (fake product)

 For problematic products: Inform the manufacturer

Fill out problem report for problematic MAPP codes by providing your email address and additional product details. This helps to fight product piracy.

TecIdentify platform

Report a problem

An automatic email is sent to the manufacturer who will take further steps.

Picture: How to check MAPP codes via www.tecidentify.com

TecIdentify 1.7 - User Guide: How to check MAPP codes

2.2 Step: Visit www.TecIdentify.com

1. To check a MAPP code via TecIdentify webpage visit www.tecIdentify.com

2. Click on the button

Check your products now!

3. The page for the TecIdentify - Authenticity Check opens.

Note: The language in the display depends on the language settings of your browser. Currently TecIdentify is available in

English, German, traditional and simplified Chinese. If your browser is not set to any of these languages English as default language will be displayed.

Picture: TecIdentify - Starting page

TecIdentify 1.7 - User Guide: How to check MAPP codes

2.3 Step: Manually enter or scan of the MAPP code(s)

There are two different ways to enter a MAPP code on the TecIdentify webpage:

1. Manual entry via keyboard: Left-click in the query field and enter the MAPP code without spaces or breaks. Please note that the brackets must also be typed and that the query is case sensitive. If you want to check several codes at once you have to enter each code in a separate line.

2. Input via scanner: You can also authenticate MAPP codes with any scanner that is able to read Data Matrix codes.

Plug in the scanner to your PC and scan the code. The MAPP code is then entered automatically in the query field.

Note: The scanner must be set up so that it can read GS1 barcodes. If you have questions about the settings of your scanner please contact the scanner manufacturer.

3. Enter the security code (only for unregistered users) shown below the query field.

4. Click the Check MAPP codes button.

Note: If you want to avoid the input of the security code you have to

Login to TecIdentify

. To be able to do so you have to

Register

yourself as a user.

Picture: TecIdentify - Authenticity Check page

TecIdentify 1.7 - User Guide: How to check MAPP codes

2.4 Step: Automatic code authentication

As soon as you click Check MAPP codes your query is sent to the TecIdentify platform and a code validation takes place in the background. The MAPP code is checked and the result will be displayed immediately.

2.5 Step: Display of authentication result

After the MAPP code was checked the authentication result is displayed immediately.

Via

< Back

button you are guided back to the Authenticity Check page to proceed with the next MAPP code check.

The displayed result consists of a traffic light (green, yellow, red) and a message text which can be individually configured by each manufacturer. Please make sure to read the texts carefully!

Picture: TecIdentify – Scan Results page

TecIdentify 1.7 - User Guide: How to check MAPP codes

The meaning behind the colours in the answer messages is as follows:

Green = The MAPP code has been recognised and there should be no problem.

Yellow = The MAPP code is known but has been checked many times already. If you doubt that the part is original, contact your dealer or the manufacturer.

Red = The code is not known. Contact your dealer or the manufacturer. (The wrong format can also cause the red signal. In this fist case check your scanner settings.)

Note: The manufacturer can define the texts of the answer message in any language. The displayed language depends on your browser settings. If no message text in your language is defined the English text is displayed.

2.6 Step: Inform the manufacturer(s) about problematic products

If one or a couple of MAPP codes you scanned have been identified as problematic or unknown (yellow or red traffic light) you are asked to inform the manufacturer

Please do this and h elp us to prevent product piracy!

1. Click the Report a problem button on the Scan Result page.

2. The Report a Problem page opens.

3. Enter your contact data and provide Additional product details.

4. Enter the security code (only for unregistered users) and click the Send button.

5. The confirmation page Thank you for informing the manufacturer! appears. An email containing the information you provides was sent the manufacturer who will take further steps.

6. Click the Continue > button to proceed with the next MAPP code check.

TecIdentify 1.7 - User Guide: How to check MAPP codes

Picture: TecIdentify – Report a Problem page

TecIdentify 1.7 - User Guide: How to check MAPP codes

2.7 Login to TecIdentify

If you want to avoid the input of security codes when checking a MAPP code and informing the manufacturer please log in to TecIdentify.

To be able to do so please

Register

before. For details about the registration process see the separate user guide How to

Register.

Carry out the following steps to Login to TecIdentify:

1. Click the

Login to TecIdentify

positioned in the upper right corner of each TecIdentify page.

2. The Login page opens.

3. Enter your User name and Password and click the Login button.

4. You are now logged in. You can see this because the Login button has turned into a

Logout

button. Your user name is displayed next to it.

5. In addition you are guided automatically to the Authenticity Check page. Depending on your user rights you find additional items in the navigation menu on the left side.

6. If you want to log out, click on the

Logout

button.

Note: If you are inactive for 15 minutes you will be logged out automatically.

Picture: TecIdentify – Login page

TecIdentify 1.7 - User Guide: How to check MAPP codes

3 Authenticity check via mobile phone

3.1 Process overview

 Install TecIdentify or NeoReader app

Visit the app store of your mobile phone and download the

free of charge TecIdentify or NeoReader app.

TecIdentify App: available in English, Chinese (simplified) for iOS and Android (Apple App Store und Google Play)

NeoReader App: available in English, French, German, Italian,

Russian and Spanish for almost all devices

 Start the app and scan the MAPP code

Start the TecIdentify/NeoReader App and go to Scan menu.

Place the MAPP code in front of the phone‘s camera and scan it.

App Store

Install TecIdentify/

NeoReader App

 Automatic MAPP code authentication

In the background an automatic code check at the

TecIdentify platform is carried out.

 Immediate display of authentication result

As authentication result a green, yellow or red traffic light including message text

(all languages possible – depending on manufacturer) is shown immediately.

Green:

Yellow:

Red:

Correct Code

Correct Code but checked too many times  potential problem

Code unknown  potential problem (fake product)

 For problematic products: Inform the manufacturer

Fill out a problem report for problematic MAPP Codes by providing your email address and additional product details. This helps to fight product piracy.

An automatic email is sent to the manufacturer who will take further steps.

Picture: How to check MAPP codes via mobile phone

TecIdentify platform

Report a problem

TecIdentify 1.7 - User Guide: How to check MAPP codes

3.2 Step : Install TecIdentify or NeoReader App

To be able to check a MAPP code with your mobile phone you first have to:

1. Visit your mobile device’s app store (apple app store, Google play or Baidu and 360 in China).

2. Search for TecIdentify or NeoReader.

3. Download and install the free of charge TecIdentify or NeoReader app.

Note: The TecIdentify app is available in English and Chinese (simplified) for iOS and Android. Whereas the

NeoReader app is available in English, French, German, Italian, Russian and Spanish for almost all devices.

3.3 Step : Start the app and scan the MAPP code

1. Start the app on your mobile phone.

2. If not activated automatically go to the menu point

Scan

3. Hold the mobile phone’s camera about 10 to 15 centimetres above the MAPP code until the mobile phone has read in the code. You will hear a signal tone when the scanning is completed.

4. Depending on your mobile device’s iOS and your apps settings the authentication result is displayed automatically in the mobile phone’s web browser or you have to click

Open

to do so.

(a) (b)

Pictures: MAPP Code scan with the TecIdentify app on iOS (a) and Android (b) and with the NeoReader app on iOS (c)

(c)

TecIdentify 1.7 - User Guide: How to check MAPP codes

3.4 Step : Automatic code authentication

As soon as the code is scanned (and you click Open – depending on your mobile phone and the app’s settings) an internet connection is established, your query is sent to the TecIdentify platform and a code validation takes place in the background. The MAPP code is checked and the result is sent back to your mobile phone and will be displayed immediately in the browser of the mobile phone.

3.5 Step : Display of authentication result

After the MAPP code was checked the authentication result is displayed immediately.

Via

Done

Back

button (depending on your mobile device) you can go back to proceed with the scan of the next MAPP code.

Pictures: Different authentication results with the TecIdentify app on iOS

The meaning behind the colours in the answer messages is as follows:

Green = The MAPP code has been recognised and there should be no problem.

Yellow = The MAPP code is known but has been checked many times already. If you doubt that the part is original, contact your dealer or the manufacturer.

Red = The code is not known. Contact your dealer or the manufacturer.

TecIdentify 1.7 - User Guide: How to check MAPP codes

Note: The manufacturer can define the texts of the answer message in any language (the displayed language depends on your mobile phone settings). If no message text in your language is defined the English text is displayed.

Codes which cannot be checked via mobile phone

Thus MAPP codes are verifiable via TecIdentify or NeoReader app, they must have a certain structure. If this is not the case instead of the authentication result delivered from TecIdentify platform Wikipedia is displayed. In cases like this you have to go to www.tecidentify.com to check the code via manual input in the human readable format or scan it with a scanner.

3.6 Step : Inform the manufacturer(s) about problematic products

If one or a couple of MAPP codes you scanned have been identified as problematic or unknown (yellow or red traffic light) you are asked to inform the manufacturer. Please do this and help us to prevent product piracy!

1. Click the Report a problem button on the Scan Result page displayed on your mobile phone.

2. The first part of the Report a Problem page opens.

3. Enter your contact data and click the Continue > button.

4. Now the second part of the Report a Problem page opens – here you can provide Additional product details.

5. Click the Send button.

6. The confirmation page Thank you for reporting the problem! appears. An email containing the information you provided was sent the manufacturer who will take further steps.

7. If you click the

<Back

button on the browser page you can go back to the display of the authentication result.

8. By clicking the Done/Back > button in the mobile phone menu bar at the bottom you can proceed with the next

MAPP code check.

Pictures: Report a Problem functionality of the TecIdentify app on iOS

TecIdentify 1.7 - User Guide: How to check MAPP codes

4 Authenticity check via manufacturers individual web pages

You can not only use the webpage www.TecIdentify.com and the TecIdentify and NeoReader apps to carry out an authenticity check by scanning a MAPP code. A lot of manufacturers provide the TecIdentify functionality on their own branded webpages.

For details see the following table:

Manufacturer

ATE

Bosch

Federal Mogul

GKN

Web page

www.ate.de/generator/www/com/de/ate/ate/themen/40_produktmarkenschutz/neu_produktma rkenschutz_de.html www.protect.bosch.com http://aftermarket.federalmogul.com/en-GB/Pages/Anticounterfeit.aspx#.UTSu7aLqnzA http://www.gkn.com/landsystems/brands/gkn-pss/passenger-cars/pages/mapp-codes.aspx

Mahle

www.mahle-aftermarket.com/MAHLE_Aftermarket_EU/de/Brand-protection/Online-verification

MS Motor Service

http://brandprotection.ms-motor-service.com/en/online-check/

Wabco

www.wabco-auto.com/services/verify_security_seal

Note: In addition to the TecIdentify and NeoReader apps described above there are a couple of manufacturer related apps (e.g. from ATE) which also allow to carry out an authenticity check by scanning a MAPP code.

5 TecCom Helpdesk

In case of problems using TecCom please turn to the TecCom Helpdesk:

Monday – Friday, 8 a.m. – 6 p.m. (CET)

Phone: +49 (0)180 2 TECCOM*

+49 (0)180 2 83 22 66*

Fax:

Email:

+49 (0) 89 321216 127

+49 (0)89 321 216-100 [email protected]

Visit us on the Internet at: www.teccom.eu and www.tecalliance.net

*0,06 € per call from a Germany based landline

Здравствуйте! Я — ИИ-чат-бот, специально обученный помогать вам с TecAlliance MAPP codes Руководство пользователя. Я внимательно изучил документ и могу помочь вам найти точную информацию, которая вам нужна, или объяснить её простыми и понятными словами. Если вам нужна помощь с определёнными функциями, шагами устранения неполадок или общими рекомендациями, задавайте свои вопросы. Чем больше деталей вы предоставите о своих запросах или потребностях, тем точнее и эффективнее я смогу вам помочь!

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