Technical Manual
SECTION 6
CTM / CBTM
DISPLAY MESSAGES
FOX2
© 2010 Thermoplan AG, Subject to change
REV-0
6.1
Technical Manual
SECTION 6
Document: Display messages
Modification journal
Revision:
Date:
0
2010-01-20
Modifications
Initials:
First edition, new document
SO
1
2
3
4
5
6
7
8
9
10
1
x
2
x
3
x
4
x
5
x
6
x
7
x
8
x
9
x
10
x
11
x
1
2
3
4
5
Changes in content, corrections
© 2010 Thermoplan AG, Subject to change
6
7
8
9
10
REVISION
0
S
Page
REVISION
0
X
Page
Page
Overview modification
1
2
3
4
5
6
7
8
9
10
REVISION
0
1
2
3
4
5
6
7
8
9
New paging
REV-0
6.2
10
Technical Manual
SECTION 6
Index
User messages
© 2010 Thermoplan AG, Subject to change
Index
6.4
Picture messages
6.5 - 6.7
Text messages
6.8. - 6.11
REV-0
6.3
Technical Manual
SECTION 6
User messages
The following messages can appear during the daily operation.
INDEX
Picture messages
a.
Cold start rinse
b.
Drawer missing
c.
Empty grounds drawer
d.
Fill hopper
e.
Milk empty
f.
Command desk open
g.
Automatic cleaning interrupted
h.
Standby mode
i.
Product out
Text messages
j.
Ready
k.
Please wait while heating up
l.
Fill hopper M1 / Fill hopper M2
m.
Bean hopper missing or command unit up
n.
Please clean unit
o.
Please rinse unit
p.
Please add milk
q.
Powder error
r.
Cleaning break, Inert tablet
s.
Cleaning key missing, Please insert
t.
Cleaning, Press cleaning key
u.
Voltage high 109%
v.
Voltage low 91%
For the following text messages the picture „Product out!“ appears on the touchscreen. Enter code „111111“ to see the message.
w.
Flow error
x.
Change water filter
y.
Piston error
z.
NTC
aa.
Service required
ab.
Drain tub
ac.
Overtime error
If the machine had to be shut down, wait for 10 seconds before restarting.
© 2010 Thermoplan AG, Subject to change
REV-0
6.4
Technical Manual
SECTION 6
User messages
Picture messages
Solution
a.
After a longer downtime of the machine you have to rinse the machine
before operating.
b.
Controll drawer and insert it correctly.
Control the entry „Drawer available“
in the service menu „system test“.
c.
Push outlet up to remove the grounds
drawer. Empty it and put it back afterwards. To reset the counter automatically, wait for 5 seconds before
reinserting.
© 2010 Thermoplan AG, Subject to change
REV-0
6.5
Technical Manual
SECTION 6
User messages
Picture messages
Solution
d.
Open the cover of the hopper and refill
it with fresh coffee beans.
e.
Open refrigerator and refill milk container with milk.
f.
Pull down the command desk and
close it.
© 2010 Thermoplan AG, Subject to change
REV-0
6.6
Technical Manual
SECTION 6
User messages
Picture messages
Solution
g.
Empty the milk container, reinsert it
put the suction tube back inside.
h.
After the cleaning the machine enters
the standby mode.
Press continue to go back to the
product screen.
i.
A serious error occured. Contact the
service technician.
© 2010 Thermoplan AG, Subject to change
REV-0
6.7
Technical Manual
SECTION 6
User messages
Text message
Reason / solution
j.
Ready
• Coffee machine is ready
k.
Please wait
while heating up
• Coffee boiler has not reached set temperature
–
Allow machine to heat about four minutes.
• High limit switches have tripped
–
Reset the high limit switches by firmly pushing them in. You must hear a click.
• Bad heating element
–
Check boiler heating
• Change hydraulic module
l.
Fill hopper M1
(left)
• Bean hopper out of beans or hopper gate closed
–
Behälter füllen oder verriegeln
• Bean hopper or grinder outlet is obstructed
–
Fill hopper M2
(right)
Remove bean hopper and clear obstruction
• Defective 24V piston motor
• Defective grinder motor or capacitor
• Toothed belt or pulley is loose
–
check
• Change mechanic module
m.
Bean hopper missing
or command unit up
• Bean hopper or command unit not correctly mounted
–
Lift command unit up and check the lever of the bean hopper
–
Close command unit (snaps in audibly)
• Defective solenoid switch of command unit or bean hopper
–
n.
Please
clean unit
© 2010 Thermoplan AG, Subject to change
Check solenoid switches
• No cleaning was performed since 24 hours
–
Perform daily cleaning
REV-0
6.8
Technical Manual
SECTION 6
User messages
Text message
o.
Reason / solution
Please
rinse unit
• Cold start rinse has to be performed to ensure that the system is filled
with water
–
Press rinse key
• Flowmeter not working correctly
–
Check flowmeter
• Change hydraulic module
p.
q.
Refill milk
• Milk container is almost empty, dispensing of products still possible
Powder Error
• Too much coffee is ground, exceeding the fill capacity in brew chamber
–
–
Refill milk container with milk
Check the powder quantity and adjust the grinder finer
• Defective 24V piston motor
• Drive screw or brew chamber contaminated
• Change mechanic module
r.
s.
Cleaning break
insert tablet
Cleaning key missing
Please insert
• Cleaning was interrupted (power outage during cleaning)
–
Start daily cleaning again
• Cleaning key is not correctly mounted
–
Insert cleaning key and turn it 90° clockwise
• Defective solenoid switch of cleaning key
t.
u.
Cleaning
Press cleaning key
RF temp
too low
© 2010 Thermoplan AG, Subject to change
• Cleaning has to be started again
• Info message, refrigerator temp is lower than 4 °C
–
–
–
if on short notice, only as info
if permanent, check refrigerator for freezing
Check the refrigerators temperature sensor
REV-0
6.9
Technical Manual
SECTION 6
User messages
Text message
v.
w.
Reason / solution
RF temp
too high
Flow error
• Info message, refrigerator temp is higher than 4 °C
–
–
–
if on short notice, only as info / check if refrigerator door is closed
if permanent, check refrigerator for function (place hand on left inner side)
Check the refrigerators temperature sensor
• Flow meter impeller is not rotating
–
Obstruction inside flow meter or water path
• Flow meter sensor does not read magnetic contacts on impeller
–
Pins on electrical plug are not connected or corroded
• No water pressure on machine
–
Check water pressure
• Change hydraulic module
x.
y.
Change filter
Piston Error
• Water filter is saturated.
Dispensing of products still possible.
–
Change water filter
–
Reset counter
• Obsturcted 24V piston motor
–
Check brew chamber and shaft for contamination or obstruction
• 24V piston motor has no impulse
• 24V piston motor has no 24VDC
• Change mechanical module
z.
NTC Coffeeboiler
open
• CPU does not read NTC probe signal
–
Check for defective wiring on hydraulic module NTC probe
Note: „NTC Coffeeboiler Open” message automatically appears on the display
when the machine is on and the hydraulic module is removed.
• Change hydraulic module
aa.
PM required
© 2010 Thermoplan AG, Subject to change
• Machine has reached a preprogrammed number of brew cycles
–
–
Perform preventative maintenance as required
Reset counter
REV-0
6.10
Technical Manual
SECTION 6
User messages
Text message
ab.
Reason / solution
Drain tub
• Excess water inside the chassis below the hydraulic unit has shorted out
the two pins located at the back of the chassis.
–
Check machine for leaks
• Eventually change hydraulic or mechanical module
ac.
Overtime error
• Coffee flow is too slow ( > 2 Min.)
–
Check grind setting and weight according to parameters
• Water flow blocked
–
Check brew valve on hydraulic module
• Eventually change hydraulic or mechanical module
© 2010 Thermoplan AG, Subject to change
REV-0
6.11
">
