Epson | Stylus Pro 7910 | User`s guide | Epson Stylus Pro 7910 User`s guide

User’s Guide
NPD3903-00 EN
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Copyrights and Trademarks
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information
contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to
other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs,
or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized
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This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at
ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely.
Copyright © 1990-2005 Info-ZIP. All rights reserved.For the purposes of this copyright and license, “Info-ZIP” is defined as the following
set of individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der
Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve
Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White
This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held
liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this
software.Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and
redistribute it freely, subject to the following restrictions:
- Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.
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General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
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Copyright© 2008 Seiko Epson Corporation. All rights reserved.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Contents
Contents
Copyrights and Trademarks
For roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . .41
For cut sheet media . . . . . . . . . . . . . . . . . . . . . .41
Using the paper basket and paper guides . . .42
Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9900/9910 only). . . . . . . . . . . . . . . .46
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Safety Instructions
Important Safety Instructions . . . . . . . . . . . . . . . . .6
Warning, Cautions, and Notes. . . . . . . . . . . . . .6
When choosing a place for this product . . . . . .6
When setting up this product. . . . . . . . . . . . . . .6
When using this product. . . . . . . . . . . . . . . . . . .7
When handling the ink cartridges . . . . . . . . . . .8
When transporting this product . . . . . . . . . . . .8
Basic Settings
Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Printing procedures (Windows) . . . . . . . . . . .54
Printing procedures (Mac OS X) . . . . . . . . . . .55
Checking the printer status . . . . . . . . . . . . . . .58
When problem occurs during printing. . . . . .58
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . .59
Canceling printing using the computer
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Canceling printing using the computer
(Mac OS X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Canceling printing using the printer. . . . . . . .60
Changing the Black Ink . . . . . . . . . . . . . . . . . . . . .60
Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Front section . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear section . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
The Control Panel
Buttons, Lights, and Messages . . . . . . . . . . . . . . .12
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Menu Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Using the Menu mode . . . . . . . . . . . . . . . . . . . .16
Menu list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Details of Menu mode . . . . . . . . . . . . . . . . . . .21
Maintenance Mode. . . . . . . . . . . . . . . . . . . . . . . . .29
Maintenance mode list . . . . . . . . . . . . . . . . . . .29
Options and Consumable
Products
Maintenance
Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .64
Instructions for placing the printer . . . . . . . . .64
Notes for when you are not using
the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Instructions for using paper . . . . . . . . . . . . . . .64
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . .66
When ink needs to be replaced/When ink
gets low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Confirming the ink cartridge remaining . . . .66
About ink cartridges . . . . . . . . . . . . . . . . . . . . .68
Replacing ink cartridges . . . . . . . . . . . . . . . . . .69
Replacing the Maintenance Tank. . . . . . . . . . . . .70
Confirming the free space of
the maintenance tank . . . . . . . . . . . . . . . . . . . .70
Replacing the maintenance tank . . . . . . . . . . .71
Replacing the Cutter . . . . . . . . . . . . . . . . . . . . . . .72
Adjusting the Print Head . . . . . . . . . . . . . . . . . . .75
Nozzle check. . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Head cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . .78
Paper Handling
Supported Media . . . . . . . . . . . . . . . . . . . . . . . . . .30
Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Cut sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . .31
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . .31
Cutting the roll paper . . . . . . . . . . . . . . . . . . . .35
Removing the roll paper . . . . . . . . . . . . . . . . . .36
Using Cut Sheet Media . . . . . . . . . . . . . . . . . . . . .38
Loading cut sheet smaller than A3 size . . . . .38
Loading cut sheet A3 size or larger / thick
paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Ejecting Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Contents
Using the Printer Software
(Mac OS X)
Power cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .80
Automatic maintenance function . . . . . . . . . .81
Print head alignment . . . . . . . . . . . . . . . . . . . . .82
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . .84
Cleaning outside of the printer . . . . . . . . . . . .84
Cleaning inside of the printer. . . . . . . . . . . . . .85
Keeping the Printer . . . . . . . . . . . . . . . . . . . . . . . .86
If you do not use your printer for a
long time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
If you have not used your printer for more
than six months . . . . . . . . . . . . . . . . . . . . . . . . .87
Protecting the print head . . . . . . . . . . . . . . . . .87
Transporting the Printer . . . . . . . . . . . . . . . . . . . .87
Repacking the printer . . . . . . . . . . . . . . . . . . . .87
Transporting the printer . . . . . . . . . . . . . . . . . .88
Setting up the printer after transporting . . . .88
Printer Software Introduction . . . . . . . . . . . . . .120
Printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .120
EPSON Printer Utility3 . . . . . . . . . . . . . . . . . .121
EPSON StatusMonitor. . . . . . . . . . . . . . . . . . .121
EPSON LFP Remote Panel 2. . . . . . . . . . . . . .121
Accessing the Printer Driver. . . . . . . . . . . . . . . .122
Accessing the Page Setup dialog . . . . . . . . . .122
Accessing the Print dialog . . . . . . . . . . . . . . .122
Getting Information Through Online Help . . .123
Using Printer Utilities . . . . . . . . . . . . . . . . . . . . .123
Accessing EPSON Printer Utility3. . . . . . . . .124
Using EPSON StatusMonitor . . . . . . . . . . . . .124
Uninstalling the Printer Software . . . . . . . . . . .125
Uninstalling the printer driver. . . . . . . . . . . .125
Uninstalling EPSON LFP Remote Panel 2 . .127
Problem Solver
Error Messages on the LCD Panel . . . . . . . . . . . .89
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . .89
When the maintenance call error occurs . . . .98
When the service call error occurs. . . . . . . . . .98
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .99
You cannot print (because the printer
does not work) . . . . . . . . . . . . . . . . . . . . . . . . . .99
The printer sounds like it is printing, but
nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . .102
The prints are not what you expected. . . . . .103
Feeding or ejecting troubles . . . . . . . . . . . . . .107
Other troubles. . . . . . . . . . . . . . . . . . . . . . . . . .110
Variety of Printings
Auto Color Adjustment by PhotoEnhance
(Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . .128
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .128
Color Adjustment by the Printer Driver . . . . . .129
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .129
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .130
Black-and-White Photo Printing . . . . . . . . . . . .132
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .132
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .134
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . .136
Supported media type. . . . . . . . . . . . . . . . . . .136
Application settings. . . . . . . . . . . . . . . . . . . . .137
Printer driver settings . . . . . . . . . . . . . . . . . . .137
Roll paper cut for borderless printing . . . . .140
Enlarge or Reduce Size Printing. . . . . . . . . . . . .141
Fit to Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Fit to Roll Paper Width (Windows only) . . .143
Custom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . .145
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .145
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .146
Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Joining the sheets together along the guide .148
Printing on Custom Paper . . . . . . . . . . . . . . . . .151
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .151
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .152
Banner Printing on Roll Paper . . . . . . . . . . . . . .154
Using the Printer Software (Windows)
Printer Software Introduction. . . . . . . . . . . . . . .111
Printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .111
EPSON Status Monitor 3. . . . . . . . . . . . . . . . .112
EPSON LFP Remote Panel 2. . . . . . . . . . . . . .112
Accessing the Printer Driver. . . . . . . . . . . . . . . .112
From Windows applications . . . . . . . . . . . . .112
From the Printer icon. . . . . . . . . . . . . . . . . . . .113
Getting Information Through Online Help . . .114
Using the Printer Utilities . . . . . . . . . . . . . . . . . .115
Using EPSON Status Monitor 3 . . . . . . . . . . .116
Uninstalling the Printer Software . . . . . . . . . . .118
Uninstalling the printer driver. . . . . . . . . . . .118
Uninstalling EPSON LFP Remote Panel 2 . .119
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Contents
Index
Application settings . . . . . . . . . . . . . . . . . . . . .154
Printer driver settings . . . . . . . . . . . . . . . . . . .154
Printing with Non-Epson Media . . . . . . . . . . . .157
Setting the custom paper in the printer . . . .157
Customize the Items of the Printer Driver . . . .160
Saving the printer driver settings . . . . . . . . .160
Menu arrangement . . . . . . . . . . . . . . . . . . . . .162
Exporting or Importing . . . . . . . . . . . . . . . . . .163
Using Color Management . . . . . . . . . . . . . . . . . .164
Color management by Driver ICM
(Windows only) . . . . . . . . . . . . . . . . . . . . . . . .165
Color management by Host ICM or
ColorSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Color management by application . . . . . . . .169
Paper Information
Paper Information . . . . . . . . . . . . . . . . . . . . . . . .171
Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Cut sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Where To Get Help
Technical Support Web Site . . . . . . . . . . . . . . . .183
Contacting Customer Support . . . . . . . . . . . . . .183
Before Contacting Epson. . . . . . . . . . . . . . . . .183
Help for Users in North America . . . . . . . . .184
Help for Users in Europe . . . . . . . . . . . . . . . .184
Help for Users in Australia. . . . . . . . . . . . . . .184
Help for Users in Singapore . . . . . . . . . . . . . .185
Help for Users in Thailand . . . . . . . . . . . . . . .185
Help for Users in Vietnam . . . . . . . . . . . . . . .185
Help for Users in Indonesia . . . . . . . . . . . . . .186
Help for Users in Hong Kong . . . . . . . . . . . .186
Help for Users in Malaysia . . . . . . . . . . . . . . .187
Help for Users in India . . . . . . . . . . . . . . . . . .187
Help for Users in the Philippines . . . . . . . . .188
Product Information
System Requirements for the Printer Driver . .189
System requirements . . . . . . . . . . . . . . . . . . . .189
Connection requirements . . . . . . . . . . . . . . . .189
Printer Specifications . . . . . . . . . . . . . . . . . . . . . .190
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . .191
Environmental . . . . . . . . . . . . . . . . . . . . . . . . .192
Standards and Approvals . . . . . . . . . . . . . . . .193
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
5
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Safety Instructions
Safety Instructions
When choosing a place for
this product
Important Safety
Instructions
❏ Place this product on a flat, stable surface that
is larger than this product. This product will
not operate properly if it is tilted or at an
angle.
Read all of these instructions before using the
printer. Also be sure to follow all warnings and
instructions marked on the printer.
❏ Avoid places subject to rapid changes in
temperature and humidity. Also keep it away
from direct sunlight, strong light, or heat
sources.
❏ Avoid places subject to shocks and vibrations.
Warning, Cautions, and Notes
w
❏ Keep this product away from dusty areas.
❏ Place this product near a wall outlet where
the plug can be easily unplugged.
Warning:
must be followed carefully to avoid bodily injury.
When setting up this product
c Caution:
must be observed to avoid damage to your
equipment.
❏ Do not block or cover the openings in this
product’s cabinet.
❏ Do not insert objects through the slots. Take
care not to spill liquid on this product.
Note:
contain important information and useful tips on the
operation of this printer.
❏ This product’s power cord is for use with this
product only. Use with other equipment may
result in fire or electric shock.
❏ Connect all equipment to properly grounded
power outlets. Avoid using outlets on the
same circuit as photocopiers or air control
systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall
switches or automatic timers.
❏ Keep the entire computer system away from
potential sources of electromagnetic
interference, such as loudspeakers or the base
units of cordless telephones.
❏ Use only the type of power source indicated
on the product’s label.
❏ Use only the power cord that comes with this
product. Use of another cord may result in
fire or electric shock.
6
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Safety Instructions
❏ Do not use a damaged or frayed power cord.
When using this product
❏ If you use an extension cord with this
product, make sure the total ampere rating of
the devices plugged into the extension cord
does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not
exceed the wall outlet’s ampere rating.
❏ Do not put your hand inside this product or
touch the ink cartridges during printing.
❏ Do not move the print heads by hand;
otherwise you may damage this product.
❏ Always turn the product off using the Power
button on the control panel. When this button
is pressed, the Power light flashes briefly then
goes off. Do not unplug the power cord or
turn off the product until the Power light
stops flashing.
❏ Do not attempt to service this product
yourself.
❏ Unplug this product and refer servicing to
qualified service personnel under the
following conditions:
The power cord or plug is damaged; liquid
has entered the product; the product has been
dropped or the cabinet damaged; the product
does not operate normally or exhibits a
distinct change in performance.
❏ If you plan to use the printer in Germany,
observe the following:
To provide adequate short-circuit protection
and over-current protection for this printer,
the building installation must be protected by
a 10 or 16 amp circuit breaker.
❏ If damage occurs to the plug, replace the cord
set or consult a qualified electrician. If there
are fuses in the plug, make sure you replace
them with fuses of the correct size and rating.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Safety Instructions
❏ If you remove an ink cartridge for later use,
protect the ink supply area from dirt and
dust, and store it in the same environment as
this product. Note that there is a valve in the
ink supply port, making covers or plugs
unnecessary, but care is needed to prevent the
ink from staining items that the cartridge
touches. Do not touch the ink supply port or
surrounding area.
When handling the ink
cartridges
❏ Keep ink cartridges out of the reach of
children and do not drink.
❏ If ink gets on your skin, wash it off with soap
and water. If it gets in your eyes, flush them
immediately with water.
When transporting this
product
❏ Shake the ink cartridge well before installing
it for best results.
❏ Before transporting the printer, make sure the
print heads are in the home (far right)
position.
c Caution:
Do not shake cartridges (that have been
installed previously) with too much force.
❏ Use the ink cartridge before the date printed
on its package.
❏ Use up the ink cartridge within six months of
installation for best results.
❏ Do not dismantle the ink cartridges or try to
refill them. This could damage the print head.
❏ Do not touch the green IC chip on the side of
the cartridge. This may affect normal
operation and printing.
❏ The IC chip on this ink cartridge retains a
variety of cartridge related-information, such
as the ink cartridge status, so that the
cartridge may be removed and reinserted
freely. However, each time the cartridge is
inserted, some ink is consumed because the
printer automatically performs a reliability
check.
8
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Introduction
Support for a range of paper types
Introduction
Epson offers a range of special media for ensuring
high-quality printing. By selecting the right paper
for the application, whether for indoor or outdoor
use (lamination is recommended), you can
express a whole new world of art. Also, the
printer handles paper up to 1.5-mm thick and can
also print on paperboard.
Features
Epson Stylus Pro 9900/9910 and Epson Stylus Pro
7900/7910 are wide-format ink jet color printers
supporting 44-inch and 24-inch paper
respectively.
See “Paper Information” on page 171
Spindleless simplifies the roll paper setting
Since the printer employs a spindleless
mechanism, you do not have to set the roll paper
to a spindle. This allows you to set the paper in a
small space, as well.
Tension adjustment is also adjusted automatically
according to the media type. You can also set the
tension on the LCD panel.
The features of this printer are described below.
Newly developed orange and green inks
strengthen our ink lineup and greatly expand
the color reproducible range
This allows you to perform the most suitable color
reproduction for color proofing.
Stability of ink after printing
Since the color of the ink stabilizes soon after
printing, the prints can be used in the prepress
workflow and for color proof purposes.
Pigment inks have greater light fastness and
resistance to ozone for reducing fading effect
This opens up the range of uses from printing
photos to displays and banners for storefronts
using long paper or posters normally subject to
fading.
Support two kind of black inks
Both Photo and Matte Black ink are installed in
this printer. Photo Black ink can be used for all
media types with professional quality results.
Matte Black ink significantly increases black
optical density when printing on matte and
fine-art type papers. Switch the black ink on the
printer’s control panel according to the paper
used.
Reduced color difference in different light
source conditions
Previously, coloring with light colors was used to
achieve subtle tones. However, to minimize this
and thereby reduce color differences in different
light source conditions, Light Light Black ink is
used instead. The color remains stable even under
different light sources, ensuring consistently high
quality printing.
Large-capacity (350 or 700 ml) ink cartridge
Epson provides large-capacity (350 or 700 ml) ink
cartridges for this printer that realize the high
productivity required for professional work.
Printing monochrome photos
Using the three densities of black ink as the main
inks adjusted with light coloring, you can achieve
subtle black and white tones. Also, you can print
monochrome photos with rich tones from color
photo data using only the functions of the printer
driver, without having to use an application.
Roll paper remaining
The remaining amount of the roll paper is
displayed on the LCD panel. When you remove
the roll paper, the barcode (including the paper
type, the roll paper length, and the roll length
alert value information) is printed on the roll
paper edge. This will facilitate paper setting the
next time the same paper is used.
See “Black-and-White Photo Printing” on
page 132
High-speed USB 2.0 / Ethernet
You can connect to a network using USB 2.0 or
Ethernet.
9
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Introduction
Borderless printing
Using Auto Expand or Retain Size, you can
perform borderless printing.
See “Borderless Printing” on page 136
There is also a borderless poster printing function
that allows you to make big posters by simply
joining together a number of prints.
See “Poster Printing” on page 146
Automate the post-process by using Auto
Take-up Reel Unit and SpectroProofer (optional)
By installing SpectroProofer, you can perform the
color measurement operation using the print
result done.
Auto Take-up Reel Unit winds the roll paper
automatically. The Auto Take-up Reel Unit is
optional with Epson Stylus Pro 9900/9910.
10
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Introduction
Printer Parts
Rear section
Front section
1. Maintenance tanks (on both sides and the
center)
The tank where the waste ink goes into. There are
two maintenance tanks on both sides of Epson
Stylus Pro 9900/9910. There is one maintenance
tank on the right side of Epson Stylus Pro
7900/7910.
1. Adapter holder
Fix the roll paper when setting the roll paper.
2. Roll paper cover
Open the roll paper cover when you set or remove
the roll paper.
2. USB interface connector
Connects the computer and printer with a USB
interface cable.
3. Control panel
The control panel consists of buttons, lights, and a
liquid crystal display (LCD).
3. Option interface connector
4. Ink cover (on both sides)
4. Network interface connector
Connects the printer and options with a cable.
Open the ink cover when installing the ink
cartridges. It slightly opens when you push the
button on the printer’s control panel.
Connects the printer to the network with a
network interface cable.
5. AC inlet
5. Front cover
Plug the power cord.
Open the front cover when you remove jammed
paper.
6. Paper basket
Receives the ejected paper.
7. Paper guides
Use the paper guides to lead the paper for feeding
forward or backward.
8. Manual box
Place the manual in here. You can set it either on
the left or right side of the stand.
11
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
5. Paper Source button (
The Control Panel
)
❏ Selects a paper source and roll paper cut
method. The icon changes by pressing this
button. However, you cannot change the
paper source icon to Sheet
when you set
the paper while REMAINING PAPER SETUP is set
to ON.
Buttons, Lights, and
Messages
Icon
You can check the ink remaining and printer
status on the control panel.
Buttons
Explanation
Roll Auto Cut
On
Prints on the roll
paper. It cuts the roll
paper automatically
after printing each
page.
Roll Auto Cut
Off
Prints on the roll
paper. It does not
cut the paper
automatically after
printing. You need to
cut the paper with a
cutter manually.
Sheet
Prints on the sheet.
❏ Returns to the previous level when pressed in
the Menu mode.
1. Power button (
)
❏ When you print from the printer driver, the
settings you make on the printer driver have
priority over the settings you make on the
printer’s control panel.
Turns the printer on or off.
2. Pause/Reset button (
)
❏ The printer enters the PAUSE state when this
button is pressed in the READY state. To
cancel the pause, select PAUSE CANCEL on the
LCD panel. When selecting JOB CANCEL, it
functions as the Reset button. The printer
stops printing and clears print data in the
printer. After clearing the data, it may take a
while to return to the READY state.
6. Paper Feed button (
❏ The printer returns to the READY state when
this button is pressed in the Menu mode.
❏ Clears errors if it is possible.
See “Error messages” on page 89
3. Black Ink Change button (
)
❏ If you press these buttons while the paper
presser is released, you can adjust the paper
suction in the paper feed path in 3 stages.
See “Loading cut sheet A3 size or larger /
thick paper” on page 39
)
Switches the black ink types.
See “Changing the Black Ink” on page 60
4. Ink Cover Open button (
/
❏ Feeds the roll paper in the forward
or
reverse
direction.
You can feed 3 m of paper in the forward
direction with one press. If you want to feed
the paper faster in the forward
direction,
press and hold it for 3 seconds. You can feed
20 cm of paper in the reverse
direction
with one press.
❏ Press the
button when setting a single cut
sheet having a thickness under 0.5 mm, the
printer starts paper feeding and then goes to
the READY state.
)
Slightly opens the selected ink cover, choosing
left or right side indicated on the display.
12
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
❏ Feeds the sheet in the forward direction when
you press the
button.
Lights
❏ Changes the parameter in the forward
or
reverse
order when selecting a desired
parameter in the Menu mode.
7. Menu button (
)
❏ Enters the Menu mode when pressed in the
READY state.
See “Menu Mode” on page 16
❏ Enters the PRINTER STATUS menu if pressed
during printing.
See “PRINTER STATUS” on page 24
1
Power
light
❏ When pressed in the Menu mode, a desired
menu can be selected.
8. OK button (
On
The printer is on.
Flashing
The printer is
receiving the data.
The printer is in
process of turning off.
Off
The printer is off.
On
No paper is loaded in
the paper source.
The paper setting is
not correct.
Flashing
Paper is jammed.
Paper is not loaded
straight.
Off
The printer is ready to
print data.
On
The installed ink
cartridge is
expended.
The ink cartridge is
not installed.
The wrong ink
cartridge is installed.
Flashing
The installed ink
cartridge is nearly
expended.
Off
The printer is ready
for print data.
On
The printer is in the
Menu mode or
pause mode.
The printer has an
error.
Off
The printer is ready to
print data.
On
The paper presser is
released.
Off
The printer is ready to
print data.
)
❏ Sets the selected parameter in the selected
item in the Menu mode. Executes the item if
the selected item is for execution only.
2
Paper
Check
light
❏ The printer ejects the cut sheet by pressing
this button after printing.
❏ Press this button during ink drying or color
chart drying, the printer stops the operation.
❏ When you press this button while there is no
paper in the printer, you can see the paper
feeding procedures on the LCD panel.
9. Paper Cut button (
3
Ink Check
light
)
Cut the roll paper by the built-in cutter.
10. Paper Secure button (
)
❏ This button locks or unlocks the paper
presser. When you set the paper, press the
button to unlock the paper presser first, and
then set the paper. Press the button again so
the printer starts feeding the paper and then
goes to the READY state.
4
Pause light
❏ When you press this button while REMAINING
PAPER SETUP is ON, a barcode is printed on the
roll paper edge and the paper presser is
released.
5
13
Paper
Secure
light
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
3. Platen Gap icon
Display
Displays the Platen Gap setting.
See “Menu list” on page 19
Icon
Explanation
None
STANDARD
NARROW
WIDE
1. Messages
WIDER
Displays the printer status, operation, and error
messages.
See “Error Messages on the LCD Panel” on
page 89
See “Details of Menu mode” on page 21
WIDEST
2. Paper Source icon
4. Paper Number
Displays the paper source and roll paper cut
setting.
You can select the following paper source icons
by pressing the
button displayed on the LCD
panel.
When you print from the printer driver, the
settings you make on the printer driver have
priority over the settings you make on the
printer’s control panel.
Icon
When you select paper number (1 to 10) for
CUSTOM PAPER, the number you selected appears.
See “Printing with Non-Epson Media” on
page 157
5. Roll Paper Margin icon
Displays the paper margin icon
with the
margins you have selected for the ROLL PAPER
MARGIN.
Explanation
❏ 15mm: When TOP/BOTTOM 15mm is selected.
Prints on the roll paper. It cuts the roll
paper automatically after printing
each page.
❏ 35/15mm: When TOP 35/BOTTOM 15mm is
selected.
When using the optional Auto
Take-up Reel Unit, set the Auto
switch to Off; otherwise, the printer
does not cut the paper.
❏ 3mm: When 3mm is selected.
❏ 15mm: When 15mm is selected.
Prints on the roll paper. It does not
cut automatically after printing.
❏ Auto: When DEFAULT is selected.
See “Menu list” on page 19
Prints on the sheet.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
❏ Ink remaining
6. Roll Paper Counter icon
Displays the remaining amount of roll paper.
When you make the following settings in ROLL
PAPER REMAINING of the PAPER SETUP menu, the
icon and the remaining amount of roll paper
is displayed.
Icon
Description
There is enough ink
remaining.
❏ REMAINING PAPER SETUP is set to ON.
❏ The length of the roll paper is set for the ROLL
PAPER LENGTH.
Prepare a new ink
cartridge. (flashing)
This icon indicates the
yellow tank.
❏ The roll length alert value is set for the ROLL
LENGTH ALERT.
The ink is expended so you
cannot print. Replace the
ink cartridge with a new
one. (flashing)
This icon indicates the
yellow tank.
See “PAPER SETUP” on page 25
7. Ink cartridge status icon
Displays the remaining amount of ink in each
cartridge.
Cartridge error or no
cartridge. (flashing)
This icon indicates the
yellow tank.
❏ Ink cartridge
Number
Ink color
1
Cyan (C)
2
Orange (O)
3
Yellow (Y)
4
Light Cyan (LC)
5
Matte Black (MK)
6
Photo Black (PK)
7
Vivid Magenta (VM)
8
Light Black (LK)
9
Green (G)
10
Light Light Black (LLK)
11
Vivid Light Magenta (VLM)
8. Maintenance tank icon
The rightmost icons show the free space of the
maintenance tanks. There are two maintenance
icons for Epson Stylus Pro 9900/9910 and one for
Epson Stylus Pro 7900/7910.
Icon
Description
There is enough free space
in the maintenance tanks.
We recommend you
prepare a new
maintenance tank.
(flashing)
The maintenance tank is full.
Replace the maintenance
tank with a new one.
(flashing)
15
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
Menu Mode
9. Option usage icon
Displays whether options are available to use or
not.
Option
Icon
Auto
Take-up
Reel Unit
The Menu mode enables you to make printer
settings similar to those you would normally
make in the driver or software, as well as other
additional settings, directly through the control
panel. The control panel shows the printer
information, and operations such as nozzle check
can be performed using the control panel.
Description
Available
Not available
No
icon
Spectro
Proofer
Not connected
Using the Menu mode
Available
Note:
Press the
button whenever you want to exit the
Menu mode and return to the READY state.
Press the
button to return to the previous step.
Not available
No
icon
Not connected
Follow the steps below to use the Menu mode.
10. Black Ink icon
Displays the black ink that is selected.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
1. Select a menu.
2. There are three cases
depending on the items you have
selected.
Example: Select PRINTER SETUP.
A
Press the
mode.
button to enter the Menu
A. When you can select a parameter
Example: When selecting PLATEN GAP in the
PRINTER SETUP menu
A
Press the
GAP.
/
B
Press the
item.
button to enter the PLATEN GAP
C
Press the
/
button to select a
parameter for the item.
The current setting is marked with (
D
Press the
parameter.
E
Press the
button to return to the
previous level, or press the
button to
exit the Menu mode.
button to select PLATEN
The first menu appears on the LCD panel.
B
C
Press the
SETUP.
/
button to select PRINTER
Press the
button to enter the PRINTER
SETUP menu.
17
).
button to store the selected
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
B. When you execute a function
C. When you want to display the printer
information
Example: When selecting NOZZLE CHECK in the
TEST PRINT menu
A
In the TEST PRINT menu, press the
button to select NOZZLE CHECK.
B
Press the
button to enter the NOZZLE
CHECK item.
C
Press the
CHECK.
Example: When selecting INK LEVEL in the
PRINTER STATUS menu.
/
button to execute the NOZZLE
A
In the PRINTER STATUS menu, press the
/
button to select INK LEVEL.
B
Press the
item.
C
Confirm the remaining ink on the display.
Press the
/
button to display the
remaining amount of each ink color.
button to enter the INK LEVEL
Example: Matte Black 84%
D
18
Press the
button to return to the
previous level or press the
button to
exit the Menu mode.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
Menu list
Menu
Item
Parameter
“PRINTER SETUP” on
page 21
PLATEN GAP
NARROW, STANDARD, WIDE, WIDER, WIDEST
PAGE LINE
ON, OFF
ROLL PAPER MARGIN
DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM
15mm, 3mm, 15mm
PAPER SIZE CHECK
ON, OFF
PAPER SKEW CHECK
ON, OFF
REFRESH MARGIN
ON, OFF
AUTO NOZZLE CHECK
ON: PERIODICALLY, ON: EVERY JOB, OFF
PRINT NOZZLE PATTERN
OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES
INITIALIZE SETTINGS
EXECUTE
NOZZLE CHECK
PRINT
STATUS SHEET
PRINT
NETWORK STATUS SHEET
PRINT
JOB INFORMATION
PRINT
CUSTOM PAPER
PRINT
CUTTER ADJUSTMENT
EXECUTE
CUTTER REPLACEMENT
EXECUTE
CLEANING
NORMAL CLEANING, CLEAN EACH COLOR,
POWER CLEANING
CLOCK SETTING
MM/DD/YY HH:MM
VERSION
HW0xxxx-xx.xx.IBCC or HN0xxxx-xx.xx.IBCC
INK LEVEL
(ink color) nn%
MAINTENANCE TANK
LEFT nn%
RIGHT nn%
JOB HISTORY
No. 0-No. 9
INK xxxxx.xml
PAPER xxx.x cm2
TOTAL PRINTS
nnnnnn PAGES
EDM (or myEpsonPrinter)
STATUS
INITIALIZING, NOT STARTED, ENABLED, DISABLED
LAST UPLOADED
MM/DD/YY HH:MM GMT, (NOT UPLOADED)
“TEST PRINT” on
page 23
“MAINTENANCE” on
page 23
“PRINTER STATUS” on
page 24
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
“PAPER SETUP” on
page 25
“HEAD ALIGNMENT”
on page 27
“NETWORK SETUP”
on page 27
ROLL PAPER REMAINING
REMAINING PAPER SETUP
ROLL PAPER LENGTH
ROLL LENGTH ALERT
PAPER TYPE
Photo Paper
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER
PAPER NO.1 - 10
PAPER THICKNESS
SELECT PAPER TYPE
SELECT THICKNESS
ALIGNMENT
AUTO, MANUAL
NETWORK SETUP
DISABLE, ENABLE
IP ADDRESS SETTING
AUTO, PANEL
IP, SM, DG SETTING
IP ADDRESS
000.000.000.000 - 255.255.255.255
SUBNET MASK
000.000.000.000 - 255.255.255.255
DEFAULT GATEWAY
000.000.000.000 - 255.255.255.255
“OPTIONS SETUP” on
page 28
BONJOUR
ON, OFF
INIT NETWORK SETTING
EXECUTE
SpectroProofer
STATUS INFORMATION
DEVICE ALIGNMENT
TAKE UP REEL
TAKE UP REEL VERSION
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
Details of Menu mode
PRINTER SETUP
Item
Parameter
Explanation
PLATEN GAP
NARROW
You can adjust the distance between the print head
and paper.
STANDARD
WIDE
❏
STANDARD: Normally, select STANDARD.
❏
When selecting other than STANDARD, the following
icon appears on the LCD panel.
WIDER
: NARROW
WIDEST
: WIDE
: WIDER
: WIDEST
PAGE LINE
ON
OFF
You can select whether to print a page line (line along
which to cut) on the roll paper. Select ON if you want to
print the page line, or OFF otherwise.
The vertical line may be printed when the roll paper
width that is set in the printer driver is smaller than the
width of the roll paper that is loaded in the printer.
This setting is available for roll paper only.
ROLL PAPER MARGIN
DEFAULT
You can select margins for roll paper.
TOP/BOTTOM15mm
❏
DEFAULT:
The top margin of Premium Glossy Photo Paper
(250), Premium Semigloss Photo Paper (250), and
Premium Luster Photo Paper (260) are 20 mm and
the bottom margin is 15 mm.
❏
TOP/BOTTOM 15mm:
The top and bottom margins are 15 mm and left
and right margins are 3 mm.
❏
TOP 35/BOTTOM 15mm:
The top margin is 35 mm, bottom is 15 mm, and left
and right are 3 mm.
❏
15mm:
The margins of all four sides are 15 mm.
❏
3mm:
The margins of all four sides are 3 mm.
TOP 35/BOTTOM 15mm
15mm
3mm
The print size does not change even when the margins
are changed.
PAPER SIZE CHECK
ON
You can select whether to check the paper width.
OFF
❏
ON:
Check the paper width and top edge of the paper.
❏
OFF:
Do not check the paper width and top edge of the
paper. The printer continues to print even if the
paper width does not match the data width, and
the printer may print beyond the paper. Because
this soils the inside of the printer, we recommend
you select ON. This may result in a wider blank margin
at the top of each page.
21
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
Item
Parameter
Explanation
PAPER SKEW CHECK
ON
❏
ON:
If the paper is not straight, an error message
appears on the LCD panel and the printer stops
printing.
❏
OFF:
A paper align error does not occur even if the
printed data is out of range of the paper, and the
printer continues to print.
OFF
This setting is available for roll paper only.
REFRESH MARGIN
ON
OFF
AUTO NOZZLE CHECK
ON: PERIODICALLY
ON: EVERY JOB
When you select ON, the printer cuts an extra print area
automatically after borderless printing.
The printer performs a nozzle check and if there are
missing dots, it performs cleaning automatically.
❏
ON: PERIODICALLY
Automatically performs a nozzle check periodically.
❏
ON: EVERY JOB
Performs a nozzle check before printing each job.
❏
OFF
Does not perform a nozzle check automatically,
except for some operations.
OFF
PRINT NOZZLE PATTERN
INITIALIZE SETTINGS
OFF
ON: EVERY PAGE
When you select ON, the printer prints the nozzle check
pattern before printing each print job or the 10th sheet,
depending on the setting you have set.
ON: EVERY 10 PAGES
This setting is available for roll paper only.
EXECUTE
You can return all setting values you have made in the
PRINTER SETUP menu to their factory set value.
22
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
TEST PRINT
Item
Parameter
Explanation
NOZZLE CHECK
PRINT
You can print a print head nozzle check pattern for
each ink cartridge.
See “Nozzle check” on page 76
STATUS SHEET
PRINT
You can print the current printer status.
NETWORK STATUS SHEET
PRINT
You can print the current network status.
JOB INFORMATION
PRINT
You can print the job information saved in the printer (up
to 10 jobs.)
CUSTOM PAPER
PRINT
You can print custom paper information registered in
the CUSTOM PAPER menu.
MAINTENANCE
You can perform maintenance functions, such as head cleaning.
Item
Parameter
Explanation
CUTTER ADJUSTMENT
EXECUTE
You can adjust the cutter position by selecting the
cutter position number.
CUTTER REPLACEMENT
EXECUTE
Starts the cutter replacement operation.
See “Replacing the Cutter” on page 72
CLEANING
CLOCK SETTING
NORMAL CLEANING
You can perform normal cleaning.
CLEAN EACH COLOR
You can select the nozzles to clean from the following
two-color combinations; C/VM, PK (MK)/LK, O/G, LLK/Y,
or VLM/LC.
POWER CLEANING
You can clean the print head more effectively than
normal head cleaning.
MM/DD/YY HH:MM
You can set year, month, date, hour, and minute.
23
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
PRINTER STATUS
This menu shows the printer status.
Item
Parameter
Explanation
VERSION
HW0xxxx-xx.xx.IBCC or
HN0xxxx-xx.xx.IBCC
You can see the firmware version.
INK LEVEL
(ink color) nn%
You can see the status of each ink cartridge.
MAINTENANCE TANK
LEFT nn%
You can see the free space of the maintenance tank.
RIGHT nn%
JOB HISTORY
No. 0 - No.9
INK xxxxx.xml
PAPER xxx.x cm2
You can see ink consumption (INK) in milliliters and
paper size (PAPER) for each print job saved in the printer.
The latest job is saved as No. 0.
TOTAL PRINTS
nnnnnn PAGES
You can see the total amount of pages you have
printed.
EDM (or
myEpsonPrinter)
STATUS *
INITIALIZING, NOT
STARTED, ENABLED,
DISABLED
You can see if the EDM (or myEpsonPrinter) is enabled or
disabled. If it is enabled, the time that the EDM status
was last uploaded is displayed.
LAST UPLOADED
MM/DD/YY HH:MM
GMT, (NOT
UPLOADED)
* This function is not supported in some areas. For details, visit your local Epson Web site or contact your local
Epson dealer/representative.
Note:
❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the
cartridge correctly, the counter resets automatically.
See “Replacing Ink Cartridges” on page 66
❏
When the maintenance tank icon indicates that the maintenance tank is full or near full on the LCD panel, you
need to replace the maintenance tank. If you replace the tank correctly, the counter resets automatically.
See “Replacing the Maintenance Tank” on page 70
24
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
PAPER SETUP
When you use non-Epson media, be sure to make the appropriate settings for the paper.
Item
Parameter
Explanation
ROLL PAPER
REMAINING
REMAINING PAPER
SETUP
You can set the paper remaining counter function only
if paper is not loaded in the printer.
ROLL PAPER LENGTH
ROLL LENGTH ALERT
❏
OFF:
The ROLL PAPER REMAINING function is disabled.
The Roll Paper Counter icon does not appear on
the LCD panel.
❏
ON:
The remaining amount of roll paper is displayed on
the LCD panel. When you press the
button, the
barcode (including the paper type, the roll paper
length, and the roll length alert value information) is
printed on the roll paper edge. When the roll paper
is changed, the barcode is scanned and the paper
type, the roll paper length, and the roll length alert
value information are set.
These settings are available only when REMAINING PAPER
SETUP is ON.
You can get a message when there is not much paper
left, by setting the roll alert.
When using roll paper, enter the length of the roll paper
set in the printer and the alert value. You can set the roll
paper length from 5.0 to 99.5 m, and the roll length alert
from 1 to 15 m.
PAPER TYPE
Photo Paper
You can select the media type loaded in the printer.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER
PAPER NO.1 - 10
You can select a number (between 1 to 10) to register
the settings (such as Paper Type, Platen Gap, Thickness
Pattern, Paper Feed Adjust, Drying Time, Paper Suction)
or to recall these settings you have made.
The number you select here is displayed on the LCD
panel.
See “CUSTOM PAPER” on page 26
25
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
CUSTOM PAPER
When you use non-Epson media, you need to make settings suitable for the media.
After you have selected the paper number, make the following settings. Make sure to select the paper
from PAPER TYPE first, and then make the PLATEN GAP setting and so on.
To set the custom paper, see the following section.
“Setting the custom paper in the printer” on page 157
Item
Parameter
Explanation
PAPER TYPE
Photo Paper
You can select the media type that is most similar to the
paper you are using.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
PLATEN GAP
NARROW
WIDER
You can adjust the distance between the print head
and paper.
STANDARD: Normally, select STANDARD.
NARROW: Use this when printing on thin paper.
WIDE or WIDER: Select this if you find that printed images
are smeared.
THICKNESS PATTERN
PRINT
You can print the paper thickness detection pattern.
PAPER FEED ADJUST
0.00%
You can set the paper feed amount of the printable
area. The range is -0.70 to 0.70%. If the paper feed value
is too large, white horizontal micro-banding may
appear. If the paper feed value is too small, dark
horizontal micro-banding may appear.
STANDARD
WIDE
-0.70% to +0.70%
DRYING TIME
0.0sec
0.0sec to 10.0sec
PAPER SUCTION
STANDARD
-1 to -4
SET ROLL PAPER
TENSION
STANDARD
HIGH
You can set the ink drying time for each print head
pass. The range is 0 to 10 seconds. Depending on the
ink density or paper type, the ink does not dry soon. In
this case, set the drying time longer.
You can set the suction pressure used to feed the
printed paper.
When using a cloth or thin paper or when wrinkles
appear in the paper during printing, select HIGH or
HIGHER.
HIGHER
REMOVE SKEW
ON
OFF
You can select whether to perform this operation to
reduce the paper skew or not.
26
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
HEAD ALIGNMENT
You can perform print head alignment. For more details, see the following section.
“Print head alignment” on page 82
Item
Parameter
Explanation
PAPER THICKNESS
SELECT PAPER TYPE
When using Epson special media, select the paper
type. If you use non-Epson special media, enter the
paper thickness in the range of 0.1 to 1.5 mm.
SELECT THICKNESS
ALIGNMENT
AUTO
MANUAL
When you select AUTO, the adjustment pattern for
output is read by the sensor and the optimum
adjustment value is registered automatically in the
printer. When you select MANUAL, you need to check the
pattern and enter the value for alignment.
NETWORK SETUP
When you use the printer on the network, set the following items.
Item
Parameter
Explanation
NETWORK SETUP
DISABLE
You can make the network settings using the printer’s
control panel. The following items appear only when
ENABLE is selected. After setting the items, press the
button in the NETWORK SETUP menu, so the network is
reset and the network connection is available after 40
seconds. The NETWORK SETUP menu does not appear
while resetting the network.
ENABLE
IP ADDRESS SETTING
AUTO
PANEL
You can select the method to set the IP address to the
printer. When you select PANEL, IP,SM,DG SETTING
appears.
IP,SM,DG SETTING
Ask your system administrator for detailed information.
BONJOUR
ON
You can enable or disable the Bonjour setting.
OFF
INIT NETWORK SETTING
EXECUTE
You can return the network settings of the printer to the
factory default value.
27
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
OPTIONS SETUP
When you use the optional equipment, set the following items.
Item
Parameter
Explanation
SpectroProofer
STATUS INFORMATION
In STATUS INFORMATION, displays the status of each item
of SpectroProofer, such as the version of
SpectroProofer, the product numbers of the white
calibration tiles, the temperature of Color Measurement
Device (ILS20EP), ambient air temperature, and the
color of the backing.
In DEVICE ALIGNMENT, perform the setup for
SpectroProofer installed.
DEVICE ALIGNMENT
TAKE UP REEL
TAKE UP REEL VERSION
Displays the version of Auto Take-up Reel Unit.
28
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
The Control Panel
Maintenance Mode
Maintenance mode list
You can change the language or unit used on the
display or return all the setting values to their
factory default.
A
Turn off the printer by pressing the
button.
B
Press both the
button and the
button at the same time to turn on the
printer.
Item
Parameter
Explanation
LANGUAGE
JAPANESE
You can select
the language to
be displayed on
the LCD panel.
ENGLISH
FRENCH
ITALIAN
GERMAN
PORTUGUE
SPANISH
DUTCH
KOREAN
CHINESE
LENGTH UNITS
Refer to the "Maintenance mode list" on the
right for details.
The setting procedures are the same as
those for the Menu mode.
See “Using the Menu mode” on page 16
C
METRIC
FEET/INCH
TEMPERATURE
UNITS
°C
ROLL PAPER
TENSION
1-5
You can change
the maximum
value of Roll
Paper Tension.
SS CLEANING
EXECUTE
You can perform
ultrasonic head
cleaning.
DEFAULT
PANEL
EXECUTE
You can set all
setting values you
made in the
Menu mode to
their factory set
value.
CUSTOM
0 - 255
You can make
custom settings.
To exit the Maintenance mode, press the
button to turn off the printer.
29
You can select a
unit of
measurement to
use to display
length.
F
You can select
the unit of
temperature
displayed on the
LCD panel.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Available
width for
borderless
printing
Paper Handling
10 inches, 300 mm, 13 inches (Super
A3), 16 inches, 17 inches, 512 mm
(B2), 594 mm (A1), 24 inches (Super
A1), 728 mm (B1), 36 inches (Super
A0), 44 inches (Super B0)
Supported Media
Cut sheet
We recommend you use Epson special media that
can enhance the usage and expressive power of
the printing results. See the following section for
more information on the paper.
“Paper Information” on page 171
Media
types
Plain paper, recycled paper, others
Paper size
Epson Stylus Pro 9900/9910:
Width: 210 to 1118 mm
Length: 279.4 to 1580 mm
(A4 to Super B0)
Note:
❏ Do not use paper that is wrinkled, scuffed, torn,
dirty or otherwise imperfect.
❏
❏
Epson Stylus Pro 7900/7910:
Width: 210 to 610 mm
Length: 279.4 to 914 mm
(A4 to Super A1)
Insert the paper just before printing. Remove it
from the printer when printing is finished and
store it in accordance with the instructions for the
media that you are using.
Thickness
When you use paper other than Epson special
media, see the instructions included with the
paper, or contact your supplier for more
information. Test the print quality before
purchasing a large amount of paper.
Others:
Length 279 to 728 mm:
0.08 to 1.5 mm
Length 728 to 2032 mm:
0.08 to 0.5 mm
Available
width for
borderless
printing
Roll paper
Media
types
Plain paper, recycled paper, others
Roll paper
size
2-inch core:
Outer diameter 103 mm or less
Epson Stylus Pro 9900/9910:
2-inch core: 254 to 1118 mm × 45 m
3-inch core: 254 to 1118 mm × 202 m
❏
Epson Stylus Pro 7900/7910:
2-inch core: 254 to 610 mm × 45 m
3-inch core: 254 to 610 mm × 202 m
Thickness
10 inches, 300 mm, 13 inches (Super
A3), 16 inches, 17 inches, 512 mm
(B2), 594 mm (A1), 24 inches (Super
A1), 728 mm (B1), 36 inches (Super
A0), 44 inches (Super B0)
Note:
❏ Since the quality of any particular brand or type
of paper may be changed by the manufacturer at
any time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test
samples of paper before purchasing large
quantities or printing large jobs.
3-inch core:
Outer diameter 150 mm or less
Paper size
Plain paper, recycled paper:
0.08 to 0.11 mm
(Weight: 64 to 90 g/m2)
Plain paper, recycled paper:
0.08 to 0.11 mm
(Weight: 64 to 90 g/m2)
Others:
0.08 to 0.5 mm
30
Poor quality paper may reduce print quality and
cause paper jams or other problems. If you
encounter problems, switch to a higher grade of
paper.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Using Roll Paper
C
To unlock the adapter holder, push the lock
lever of the adapter holder down firmly.
Then move the adapter holder to the left
with the handle.
D
Place the paper roll in the gap on the top
face of the printer.
Loading roll paper
To load roll paper, follow the steps below.
Note:
❏ When REMAINING PAPER SETUP is ON, the
barcode (including the paper information) is
printed on the roll paper edge before the paper is
removed. This will facilitate paper setting the next
time the same paper is used.
See “PAPER SETUP” on page 25
❏
A
We recommend that you load the roll paper
immediately before printing. If the paper roll is
left in the printer, the roller for securing the paper
may leave a mark on the surface of the paper.
Turn on the printer by pressing the
button.
Note:
After turning on the printer, press the
button before loading the paper to display the
instructions for paper settings.
B
Open the roll paper cover.
31
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
E
G
Switch the lever of the roll media adapter to
fit the core size of the roll paper.
Attach the roll media adapters on both ends
of the roll paper. Then, pull down the lock
lever of the adapters on both sides to lock.
Using 2-inch core:
Push the adapters into the paper core
firmly.
Using 3-inch core:
F
Release the lock lever of the adapters on
both sides.
H
32
Move the roll paper to the right side until it
touches the roll paper set guide.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
I
K
Slide the adapter holder with the handle to
make the left roll media adapter align with
on the adapter holder.
Slide the adapter holder with the handle to
the right to set it in the holder axis firmly.
Make sure to set both ends of the roll paper
into the adapters firmly.
J
Roll the roll paper slowly into the roll paper
holder.
33
L
Push the lock lever of the adapter holder up
to lock.
M
Press the
button.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
N
P
Insert the paper into the insertion slot. Pull
the paper down through the paper
insertion slot so that it comes out below.
Press the
button.
Take care not to fold the edge of the paper,
and insert it so that there is no slack.
If you have difficulty feeding the paper,
adjust the paper suction by pressing the
or
button. Pull the paper to fit the edge
of the paper to the label position.
After a few seconds, the paper moves to the
printing position. When you press the
button, it moves immediately.
Q
If ARE THESE SETTINGS OK? appears on the
LCD panel, press the
or
button to
select NO and then press the
button. Set
the media type and paper remaining, and
then press the
button to set the media.
The previous setting appears on the LCD
panel. If the media type and paper
remaining are correct, select YES and then
press the
button.
O
Close the roll paper cover.
R
If the edge of the roll paper has folds, press
the
button to cut the edge.
S
When using the paper basket, set it in the
forward or backward position.
If you are using Epson Stylus Pro
9900/9910, you can also use the optional
Auto Take-up Reel Unit.
See “Using the paper basket and paper
guides” on page 42
See “Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on page
46
34
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Cutting the roll paper after printing
Cutting the roll paper
Cutting the roll paper automatically
There are two ways to cut the roll paper.
Method
Operation
Auto cut
Cut the roll paper after printing each
page automatically.
Manual
cut
Cut the roll paper automatically after printing
each page.
Cutting the roll paper manually
To cut the roll paper manually, follow the steps
below.
Cut the roll paper manually, or cut
the roll paper using cutter sold at a
store.
Note:
❏ Some of the roll paper may not be cut using the
built-in cutter. Use a cutter sold at a store to cut
the paper.
❏
It may take a while to cut the roll paper.
B
Press the
button. When the selection
menu appears, select CUT by using the
or
button, and then press the
button.
Note:
If the paper cannot be cut by the built-in
cutter, press the
button so the printer
automatically feeds the paper to the position
where you can cut it manually. Cut the paper
using the cutter.
Before printing, select the cutting method.
Printing from the printer’s control panel
(such as printing a status sheet)
Icon
When printing is complete, adjust the
cutting position by pressing the
button.
The paper is cut by the built-in cutter.
Setting the cutting method
Press the
A
button to select cutting method.
Explanation
Roll Auto Cut On
Roll Auto Cut Off
Printing from the computer
Set the Auto Cut setting in the Roll Paper Option
dialog box of the printer driver.
35
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
C
Removing the roll paper
A
B
Open the roll paper cover.
button to release the paper
The roll paper is rewound automatically if
the printer state is after the paper cut but in
the READY state. However, when using the
optional Auto Take-up Reel Unit, the
printer does not rewind the roll paper.
Note:
We recommend that you remove the roll paper from
the printer after printing. If the paper roll is left in the
printer, the roller for securing the paper may leave a
mark on the surface of the paper.
Make sure the printer is turned on.
Press the
presser.
Rewind the roll paper manually, if it is not
automatically done.
Note:
When you are not using the roll paper, wrap it
using the optional roll paper belt.
36
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
D
E
F
To unlock the adapter holder, push the lock
lever of the adapter holder down firmly.
Move the adapter holder to the left with the
handle until the end. Then take it off from
the holder axis.
Pull up the lock lever of the adapter to
unlock. Then remove the roll media adapter
from the paper roll.
After rewinding the roll paper carefully,
place it in the original bag that it came in
when you purchased it.
Roll over the paper roll to the front side,
and then place it in the gap on the top face
of the printer.
37
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Using Cut Sheet Media
Loading cut sheet smaller
than A3 size
The procedures differ depending on your paper
size and thickness.
Paper
Refer to
Smaller than A3
size
“Loading cut sheet smaller
than A3 size” on page 38
A3 or larger or
thick paper
“Loading cut sheet A3 size
or larger / thick paper” on
page 39
Note:
❏ Flatten the paper before loading it in the printer.
If paper that is wavy or slack is loaded, the printer
may not recognize the paper size correctly or may
not print normally.
Also, we recommend that you repack the paper in
its original package and store it flat, only taking it
out of the bag just before you use it.
❏
If roll paper is loaded, rewind it first before
loading single sheet paper.
❏
When you use paper other than Epson special
media, see the instructions included with the
paper, or contact your supplier for more
information.
38
A
Turn on the printer by pressing the
button.
B
Press the
button repeatedly until Sheet
appears.
C
Make sure that the roll paper cover is
closed.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
D
Load the sheet into the paper insertion slot
until it meets resistance.
Loading cut sheet A3 size or
larger / thick paper
Align the right edge of the paper with the
setting position, and then insert the paper
until it meets resistance. When using paper
sizes A4 or below, set the paper until it
reaches the bottom along the line on the
metal part under the paper insertion slot.
PRESS THE
BUTTON appears on the LCD
panel.
When you load a cut sheet media A3 or larger or
thick paper (0.5 to 1.5 mm), follow the steps
below.
Setting direction of the paper is as indicated
below.
Paper
Direction
A3 or larger cut sheet (with
thickness of 0.5 mm or less)
Vertical
Thick paper with length of
728 mm or less
Vertical
Thick paper with length of
728 mm or longer
Horizontal
A
Turn on the printer by pressing the
button.
B
Press the
button repeatedly until Sheet
appears.
C
Make sure that the roll paper cover is
closed.
D
Press the
Note:
Load the sheet vertically, like most magazines.
E
Press the
F
If ARE THESE SETTINGS OK? appears on the
LCD panel, press the
or
button to
select NO and then press the
button. Set
the media type and paper remaining, and
then press the
button to set the media.
button.
The paper moves to the start position.
The previous setting appears on the LCD
panel. If the media type and paper
remaining are correct, select YES and then
press the
button.
G
If you use the paper basket, set it backward
position.
See “Using the paper basket and paper
guides” on page 42
39
button.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
E
H
Load the sheet into the paper insertion slot.
If ARE THESE SETTINGS OK? appears on the
LCD panel, press the
or
button to
select NO and then press the
button. Set
the media type and paper remaining, and
then press the
button to set the media.
The previous setting appears on the LCD
panel. If the media type and paper
remaining are correct, select YES and then
press the
button.
F
Make sure that the right and bottom edges
of the sheet are straight and in line with the
set line.
I
If you have difficulty adjusting the thick
paper, adjust the paper suction by pressing
the
or
button.
G
Press the
If you use the paper basket, set it in the
forward position.
See “Using the paper basket and paper
guides” on page 42
button.
After a few seconds, the paper moves to the
start position. If you press the
button,
it moves at once.
40
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
B
Ejecting Paper
Press the
button to remove the paper.
This section explains how to eject paper after
printing.
Note:
When you use the paper basket, see the following
section.
“Using the paper basket and paper guides” on
page 42
When you use optional Auto Take-up Reel Unit, see
the following section.
“Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9900/9910 only)” on page 46
c Caution:
The paper may fall after ejecting. Be sure
For roll paper
to hold the paper to avoid falling and
damaging the paper.
See the following section to cut the roll paper.
“Cutting the roll paper” on page 35
For cut sheet media
A
When printing is complete, the printer
supports the printed media, and PAPER
OUT. LOAD PAPER is displayed on the LCD
panel.
If READY appears on the LCD panel, press
the
button to feed the paper.
c Caution:
Do not press any buttons when the
Power light or the Pause light is flashing.
41
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
When feeding paper forward
Using the paper basket and
paper guides
The paper guides keep the ejected prints straight.
This section explains how to switch the status
from feeding paper backward to feeding paper
forward.
To avoid your prints getting dirty or crinkled, set
the paper basket as explained below. The feeding
direction is different depending on the media
type.
Direction
Epson Stylus Pro
9900/9910
Epson Stylus Pro
7900/7910
Forward
Paper length:
1580 mm or
longer
Paper length:
914.4 mm or
longer
Paper thickness:
0.5 mm or more
Paper thickness:
0.5 mm or more
Paper length:
Less than
1580 mm
Paper length:
Less than
914.4 mm
Paper thickness:
Less than
0.5 mm
Paper thickness:
Less than
0.5 mm
Backward
Note:
Ejecting your prints in the wrong direction may cause
dirty or crinkled prints.
42
A
For Epson Stylus Pro 9900/9910, bring the
rear basket up to the vertical position.
B
Remove the hook-and-loop fastener straps
of the front paper basket, and tilt it down.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
C
When feeding paper backward
Slightly tilt the front paper basket to set the
paper guides to the horizontal position.
Feed the prints backward and store them in the
paper basket. This section explains how to switch
the status from feeding paper forward to feeding
paper backward.
Note:
Do not stack more than one print in the paper basket.
If you stack multiple prints, the space between the
paper supports and paper basket becomes narrow. This
may cause a paper feed error.
D
A
Bring the paper guides to the horizontal
position.
B
Tilt the front paper basket slightly down
from the fixed position.
Bring the paper basket to the vertical
position.
This makes the basket cloth tight.
E
In order to parallelize the basket cloth,
move the paper guides.
43
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
C
E
Move the paper guides to the vertical
position, and then bring the front basket
back as far as it goes.
For Epson Stylus Pro 9900/9910, switch the
position of the rear paper basket depending
on the paper size.
If the paper is A1 or smaller:
Lift both the front and rear baskets as
shown below.
D
Bring the front paper basket up and fasten
it with the hook-and-loop fastener straps.
Be sure to fasten the hook-and-loop
fastener upward.
If the paper is larger than A1 size:
Tilt the rear basket until parallel to the floor
during printing.
Note:
If you are concerned about the print quality
when printing on Doubleweight Matte Paper
or Enhanced Matte Paper, try to set the paper
guides in the front direction.
44
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Storing the paper basket
Tilt the front basket until parallel to the
floor when ejecting your prints.
If the paper basket is not used, bring the front
basket up to the vertical position. This section
explains how to switch the status from feeding
paper backward status to storing paper basket.
A
For Epson Stylus Pro 9900/9910, bring the
rear basket up to the vertical position.
B
Bring the paper guides to the horizontal
position.
Note:
When printing on Enhanced Matte Paper, you can
stack plural prints on the front basket by tilting it
until parallel to the floor. The quality of the prints
may not be assured, including scratches or dirty
appearing.
45
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
C
Remove the hook-and-loop fastener straps,
and refasten it downward. Then bring the
front paper basket up to the vertical
position.
Using Auto Take-up Reel Unit
(For Epson Stylus Pro
9900/9910 only)
When you want to print your data on roll paper
and do not want to cut it or feed it out onto the
floor, you can use the optional Auto Take-up Reel
Unit to roll up your print.
You can wind the roll paper forward or
backward.
D
Tilt the paper guides.
Forward
Backward
w Warning:
Make sure the take-up reel unit is installed
properly and securely. Bodily injury may occur
if it falls.
Note:
❏ Make sure that the leading edge of the roll paper
is straight; otherwise, the Auto Take-up Reel
Unit does not take up the roll paper correctly.
See “Cutting the roll paper” on page 35
46
❏
See the Auto Take-up Reel Unit Setup Guide for
detailed information on installing the Auto
Take-up Reel Unit.
❏
When using Doubleweight Matte Paper or
Singleweight Matte Paper, wind the roll paper
forward.
❏
When using Singleweight Matte Paper with a
24-inch width or wider, use the Tensioner that
comes with the Auto Take-up Reel Unit to ensure
the print quality.
See “Winding paper forward” on page 47
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Control box
Winding paper forward
A
Plug the power cord into an outlet (100 V
AC), and make sure the sensor light is on.
B
Turn on the printer by pressing the
button.
C
Make sure the Auto Take-up Reel Unit icon
is displayed on the LCD panel.
1. Sensor light
Displays the status of the Auto Take-up Reel Unit.
Light
Status
On
It is ready to use.
Flashing rapidly
It is operating.
Flashing slowly
It is in the power-saving
mode.
Long interval of flashing
It has an error.
Off
It is off.
2. Auto switch
It automatically winds the roll paper after
printing.
Item
Description
Backward
It automatically winds the roll
paper with printed surface inside.
Forward
It automatically winds the roll
paper with printed surface outside.
Off
Do not rewind the roll paper.
If the icon is not displayed, make sure the
Auto Take-up Reel Unit is connected
properly and the power is on.
3. Manual switch
It manually winds the roll paper after printing.
This mode becomes available when the Auto
switch is Off.
Item
Description
Backward
It winds the roll paper with printed
surface inside. It becomes faster by
pressing this button for 3 seconds.
Forward
It winds the roll paper with printed
surface outside. It becomes faster
by pressing this button for 3
seconds.
47
D
Set the roll paper.
E
Press the
button to select Roll Auto Cut
Off
or Roll Auto Cut On
.
F
Press the
See “Loading roll paper” on page 31
button to feed the roll paper.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
G
Winding paper backward
Tape the leading edge of the roll paper to
the take-up reel core in three places.
A
Turn on the printer, and then pull out the
roll paper. See step 3 to 6 of the following
section.
“Winding paper forward” on page 47
H
Press the
button to feed the paper
forward and create a loop of slack.
I
Set the Manual switch to Forward and hold
it for a while to take up the roll paper for
three or more revolutions of the take-up
paper core.
B
Pull the bottom of the roll paper around the
back of the reel core as shown below. Then
tape the leading edge of the paper to the
reel core in three places.
C
Press the
button to feed the paper
forward and create a loop of slack.
D
Set the Manual switch to Backward and
hold it for a while to take up the roll paper
for three or more revolutions of the take-up
paper core.
After taking up the paper, ensure that there
is adequate slack between the roll paper
and the take-up reel core.
After taking up the paper, ensure that there
is adequate slack between the roll paper
and the take-up reel core.
Note:
For Singleweight Matte Paper with a 24-inch
width or wider, place the Tensioner in the
slack of the roll paper. Make sure to place it in
the center of the roll paper.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Taking up your prints
Removing paper after take-up
When the Auto Take-up Reel Unit is installed,
and the take-up reel core is loaded with paper to
take up in the desired direction, you can use the
unit to take up your prints.
After paper take-up, follow the steps below to
remove the take-up reel core.
A
Set the Auto switch to Off.
B
Cut the roll paper.
w Warning:
Do not touch the Auto Take-up Reel Unit while
it is operating. Doing so may result in injury.
A
Set the Auto switch to Forward or
Backward.
❏ Press the
paper.
button to cut the roll
❏ If the roll paper cannot be cut with the
built-in cutter, use a scissors or cutter
sold at a store.
B
Send a print job to the printer.
C
The printer starts printing. The Auto
Take-up Reel Unit takes up the roll paper in
the direction you set in step 1.
Turn the lever to unlock the movable unit,
and then slide it to the left so that the flange
knob clears the end of the take-up reel core.
While doing this, support the take-up reel
core with one hand to keep it from falling.
Note:
When printing by using the Roll Auto Cut On
,
set the Auto switch of the Auto Take-Up Reel Unit to
Off, otherwise the printer does not cut the paper. You
can set the Auto switch to Off during printing to cut
the paper automatically.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
D
Using the core from a used paper
roll as a take-up reel core
Remove the take-up reel core from the
flange knob on the movable unit and the
drive unit.
You can use a used paper roll as the take-up reel
core.
c Caution:
The paper roll is heavy so have two people
hold it by both ends of the paper roll.
Note:
If the paper roll core is deformed or damaged, it
cannot be used as a take-up reel core.
The installation of the flange to the Auto Take-up
Reel Unit varies depend on the core size of the
paper.
76.2mm (3")
50
50.8mm (2")
A
Remove the flange by pinching the knob.
B
Reverse the flange so that the smaller knob
is positioned on the outside, then replace it
on the drive unit by pinching the knob.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
C
D
Installing a take-up reel core
Remove the flange by pinching the knob.
The method of installing the take-up reel unit is
the same for both 2-inch and 3-inch reel cores.
A
Make sure that the lock lever is released
(turned to the left). Slide the movable unit
to the left end of the horizontal strut.
B
Slip one end of the take-up reel core over
the flanged knob on the drive unit.
C
Insert the flanged knob on the movable unit
into the other end of the take-up reel core.
Reverse the flange so that the smaller knob
is positioned on the outside, then replace it
on the movable unit by pinching the knob.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
D
Turn the lock lever to the front to lock the
movable unit.
Printable area
Make sure the take-up reel unit is locked
properly and firmly.
A
B-L
B-R
C
Roll
paper
The minimum top margin is
3.0 mm (0.12")
Cut
sheets
The minimum top margin is
3.0 mm (0.12")
Roll
paper
The minimum left margin is
0.0 mm (0")
Cut
sheets
The minimum left margin is
0.0 mm (0")
Roll
paper
The minimum right margin is
0.0 mm (0")
Cut
sheets
The minimum right margin is
0.0 mm (0")
Roll
paper
The minimum bottom margin is
3.0 mm (0.12")
Cut
sheets
The minimum bottom margin is
14.0 mm (0.55")
For roll paper, the following margin widths can
be selected using the control panel.
See “PRINTER SETUP” on page 21
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Handling
Parameter
A
B-L
B-R
C
TOP/
BOTTOM
15mm
15mm
3mm
3mm
15mm
TOP35/
BOTTOM
15mm
35mm
3mm
3mm
15mm
15mm
15mm
15mm
15mm
15mm
3mm
3mm
3mm
3mm
3mm
Note:
❏ The print area does not change even when the
margins are changed.
❏
The printer automatically detects the dimensions
of the paper that is loaded. Print data that exceeds
the printable area of the paper cannot be printed.
❏
When the same data is printed with a 3-mm
margin and a 15-mm margin and compared, you
may notice that part of the right side of the
15-mm margin image is not printed.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
Making the printer driver settings
Basic Settings
A
Turn on the printer, and set the paper in the
printer.
See “Paper Handling” on page 30
Print Settings
This section describes how to print your data
from an application using the Epson printer
driver.
B
From the File menu, select Print or Page
Setup.
C
Make sure your printer is selected, and click
Printer, Setup, Options, Properties, or
Preferences.
D
Select the media type, color, or print quality
according to the paper loaded in the
printer.
Printing procedures
(Windows)
Making the paper settings
A
Start your application.
B
From the File menu, select Page Setup (or
the paper setting menu such as Print.)
C
Make the settings such as paper size in the
Page Setup dialog box.
Example: Paint
Note:
The dialog box may differ depending on the
application. See its online help for the details.
D
Click OK to close the dialog box.
Then, create a print data.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
E
Select the paper source and paper size
according to the paper loaded in the
printer.
Printing procedures (Mac OS
X)
After making the settings, click OK.
Making the paper settings
Make sure to select the same paper size as
you set in the application.
A
Start your application.
B
From the File menu, select Page Setup (or
the paper setting menu such as Print.)
C
Select the printer, and then make the
settings.
The list of available paper appears in the
Paper Size list. Select the appropriate paper
size.
See “Selecting the paper size” on page
56
F
Click Print.
D
Click OK to close the dialog box.
Then, create a print data.
The progress meter appears on your
display, and printing will be started.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
Selecting the paper size
Roll
paper
Cut
sheet
Paper Size *XXXX is the paper size.
Explanation
XXXX Roll Paper - Banner
Select this size when using a banner printing
application. This prints no margins on the top and
bottom and a 3-mm margin on the right and left
sides.
XXXX Roll Paper - Borderless (Auto
Expand)
Select this size when performing borderless printing
on the roll paper. In the borderless printing for Auto
Expand, the printer driver enlarges the size of print
data 3 mm on both the right and left sides. You can
change the amount of enlargement in the
Expansion setting. The size of print data also
enlarges on the top and bottom sides at an equal
rate. This enlarges the size of print data
automatically so that you can perform borderless
printing easily. Enlarged areas that exceed the
paper size will not be printed on the paper.
XXXX Roll Paper - Borderless (Retain Size)
Select this size when performing borderless printing
on roll paper. The printer driver prints without
changing the ratio of the print data. It does not
enlarge the image data. You need to enlarge
3 mm on both the left and right sides of the data by
using the application that created it in advance.
XXXX Roll Paper - Borderless Banner
Select this size when performing borderless printing
by using an application that supports banner
printing. The printer driver enlarges the print area
3 mm on both the left and right for the width of the
paper. Since it does not enlarge the print data, the
sizes on the top and bottom are printed at the size
you created. However, you need to create the
data exceeding 3 mm on both the right and left
sides in advance. This setting has no margin on the
top and bottom sides.
XXXX Sheet - Borderless (Auto Expand)
Select this size when performing borderless printing
on both the right and left sides of a single cut sheet.
In the borderless printing for Auto Expand, the
printer driver enlarges the size of print data 3 mm
on both the right and left sides. You can change
the amount of enlargement in the Expansion
setting. The size of print data is also enlarged on the
top and bottom sides at an equal rate. This
enlarges the size of print data automatically so that
you can perform borderless printing easily.
Enlarged areas that exceed the paper size on both
the right and left sides will not be printed on the
paper. In addition, a 3-mm margin on the top and
a 14-mm margin on the bottom appear.
XXXX Sheet - Borderless (Retain Size)
Select this size when performing borderless printing
on both the right and left sides of a single cut sheet.
In Retain Size, the driver performs borderless
printing without enlarge the print data. You need
to create the data exceeding 3 mm on both the
right and left sides in advance. While the margin
sizes on the top and bottom are printed at the size
you created, a 3-mm margin on the top and a
14-mm margin on the bottom appear.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
D
Making the printer driver settings
A
Make the settings.
Turn on the printer, and set the paper in the
printer.
See “Paper Handling” on page 30
B
Click Print on the File menu of your
application.
C
Select the printer, then click the
button,
and then select Print Settings from the list.
Select the same media type that you loaded
in the printer. Normally, you can print
correctly just by making the settings in the
Print Settings dialog.
E
For Mac OS X 10.3.9 to 10.4, select the
printer, and then select Print Settings from
the list.
57
Make the settings as necessary, and then
click Print to start printing.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
Checking the printer status
When problem occurs during
printing
For Windows
The Progress Meter appears on your display
when you start printing. It indicates the progress
of the current print job and provides printer
status information such as ink remaining and
product number of the ink cartridges. Also, you
can cancel a print job using Progress Meter.
For Windows
If a problem occurs during printing, an error
message appears in the EPSON Status Monitor 3
window.
Click How to, and EPSON Status Monitor 3 will
lead you step by step through a procedure to
solve a problem.
For Mac OS X
For Mac OS X 10.5, the EPSON Printer Monitor
appears on your display when you start printing.
It indicates the progress of the current print job
and provides printer status information such as
ink remaining and product number of the ink
cartridges.
For Mac OS X
If a problem occurs during printing, an error
message appears. Click How to, and EPSON
StatusMonitor will lead you step by step through
a procedure to solve a problem.
The printer icon appears in the Dock. By clicking
the printer icon, you can check the progress of the
current print job and its printer status
information. You can also cancel a print job.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
Canceling Printing
Canceling printing using the
computer (Windows)
There are a few ways to stop the print operation
depending on the situation.
When Progress Meter is displayed
Click Stop on the EPSON Progress Meter dialog
box.
While sending data
Cancel
using
computer
Cancel
using
printer
Operation
✓
-
Select the data that you
want to cancel using the
computer.
While sending or printing data
✓
✓
❏
❏
❏
Even if you cancel
printing using the
computer, you
cannot cancel a
print job that has
already been sent to
the printer. Perform
the cancel
operation at the
printer as well;
otherwise, it may
continue to print on
the data stored in
the printer.
When the Progress Meter is not displayed
Even if you cancel
printing using the
printer, you cannot
cancel a print job
that has been stored
in the computer.
Perform the cancel
operation using the
computer as well;
otherwise, it may
resend the data
stored in the
computer and will
start printing after
resetting the printer.
✓
Double-click the printer icon on the task
bar.
B
Select the job you want to delete, and then
select Cancel from the Document menu.
When you want to delete all the jobs, select
Cancel all documents from the Printer
menu.
When you cancel
the print job from the
printer, the rest of
the print jobs in the
cue are also
deleted.
If the job has been sent to the printer, the
print data does not appear in the dialog box
above. In this case, cancel the print job
using the printer.
While printing
-
A
All the jobs are deleted.
✓ : Available
- : Not Available
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
Changing the Black Ink
Canceling printing using the
computer (Mac OS X)
A
Click the Printer icon in the Dock.
B
Select the job you want to delete, and then
click the Delete button.
Both Photo and Matte Black ink are installed in
this printer.
Photo Black ink can be used for photo papers with
professional quality results. Matte Black ink
significantly increases black optical density when
printing on matte and fine art type papers.
See the following section for the suitable black ink
for the media type.
“Paper Information” on page 171
To switch the black ink, press the
the printer’s control panel.
button on
To change the black ink from Photo Black to
Matte Black, it takes about two minutes and
consumes approximately 1.2 ml of ink. To change
the black ink from Matte Black to Photo Black, it
takes about three minutes and consumes
approximately 3.4 ml of ink. Therefore, we
recommend performing the printing in a planned
manner to avoid consuming the ink needlessly.
If the job has been sent to the printer, the
print data does not appear in the dialog
above. In this case, cancel the print job
using the printer.
Canceling printing using the
printer
Follow the steps below to select the black ink
when the media type supports both Photo and
Matte Black ink.
Press the
button to select JOB CANCEL, and
then press the
button.
Even when it is printing a job, the printing is
canceled. After canceling the job, it takes a while
before the printer is in the READY state.
Note:
You cannot cancel a job spooling in the computer. To
cancel a job spooling in the computer, see the section
“Canceling printing using the computer (Windows)”
on page 59 or “Canceling printing using the computer
(Mac OS X)” on page 60.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Basic Settings
A
Open the Main menu (Windows) or the
Print Settings dialog (Mac OS X).
B
Select the paper from the Media Type.
C
Select the black ink.
D
Check the other settings, and then start
printing.
Windows
Mac OS X
61
The black ink is displayed according to the
media type.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Options and Consumable Products
Options and Consumable Products
The following consumable products are available for use with your printer (as of May, 2008).
Name
Product Code
Epson
special
media
See the following section for media.
“Paper Information” on page 171
Ink
cartridges
(Color)
Explanation
For the latest information on the media, see the Epson Web site.
Epson Stylus Pro
7900/9900
Epson Stylus Pro
7910/9910
350 ml
700 ml
350 ml
700 ml
Cyan
T5962
T6362
T5972
T6372
Orange
T596A
T636A
T597A
T637A
Yellow
T5964
T6364
T5974
T6374
Light Cyan
T5965
T6365
T5975
T6375
Matte Black
T5968
T6368
T5978
T6378
Photo Black
T5961
T6361
T5971
T6371
Vivid Magenta
T5963
T6363
T5973
T6373
Light Black
T5967
T6367
T5977
T6377
Green
T596B
T636B
T597B
T637B
Light Light Black
T5969
T6369
T5979
T6379
Vivid Light
Magenta
T5966
T6366
T5976
T6376
Maintenance Tank
C12C890191
for Epson Stylus Pro 7900/9900
C12C890193
for Epson Stylus Pro 7910/9910
Auto Cutter Spare Blade
C12C815331
Roll Paper Belt
C12C890121
Auto Take-up Reel Unit
(for Epson Stylus Pro 9900/9910)
C12C815321
The printer driver provided with
this printer is color adjusted for
Epson genuine ink cartridges. If
you use non-genuine cartridges,
the print result may be faint, or the
end of the ink may not be
detected normally.
Note:
The product number varies by
country.
See the following section to
replace the ink cartridge.
“Replacing ink cartridges” on
page 69
See the following section to
replace the maintenance tank.
“Replacing the Maintenance
Tank” on page 70
See the following section to
replace the cutter.
“Replacing the Cutter” on
page 72
Auto Take-up Reel Unit is for Epson
Stylus Pro 9900/9910 only. You
cannot use with Epson Stylus Pro
7900/7910. See the Auto Take-up
Reel Unit Setup Guide for installing
it.
See the following section to use
Auto Take-up Reel Unit.
“Using Auto Take-up Reel Unit
(For Epson Stylus Pro 9900/9910
only)” on page 46
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Options and Consumable Products
Name
Product Code
Explanation
SpectroProofer Mounter 44"
(for Epson Stylus Pro 9900/9910)
C12C890521
SpectroProofer Mounter 24"
(for Epson Stylus Pro 7900/7910)
C12C890531
See the SpectroProofer Mounter
24"/44" Setup Guide and User’s
Guide for details.
Roll Media Adapter
C12C811241
See the following section for
details.
“Using Roll Paper” on page 31
Note:
❏ When using the USB connection and a USB hub, we recommend that you connect the printer to the first hub
connected directly to the computer. Also, some hubs may cause unstable operation. If problems occur, connect the
printer directly to the USB port of the computer.
❏
When using an Ethernet connection, use a LAN cable. When using a 100BASE-TX STP (shielded twisted-pair)
cable, it should be Category 5 or higher.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
Maintenance
Notes for when you are not
using the printer
The print head nozzles are very small, thus, they
can become clogged easily if dust gets on the print
head. To avoid this, close the roll paper cover or
the front cover when you are not using the
printer. If you are not using the printer for a long
time, put a non-static cloth on the printer to avoid
getting dust on the printer.
Daily Maintenance
Instructions for placing the
printer
Observe the following when setting up the
printer:
❏ Choose a flat and stable location that can
support the printer weight (about 135.1 kg for
Epson Stylus Pro 9900/9910 and 100.9 kg for
Epson Stylus Pro 7900/7910).
❏ Use only an outlet that meets the power
requirements of this printer.
❏ Leave enough room for easy operation,
maintenance, and ventilation.
See "Choosing a place for the printer" in
the Unpacking and Setup Guide
❏ Operate the printer under the following
conditions (temperature is 10 to 35°C and
humidity is 20 to 80%).
Instructions for using paper
Notes for handling paper
Even when the conditions above are met, you
may not print properly if the environmental
conditions are not proper for the paper. Be sure to
use the printer where the paper conditions are
met. See the handling instructions of the paper for
more detailed information. Keep the printer away
from drying, direct sunlight, or heat sources to
maintain the appropriate humidity.
See the instructions below and the handling
instructions of the paper for more details.
❏ Use Epson special media under the following
conditions (temperature is 15 to 25°C and
humidity is 40 to 60%).
❏ Do not bend the paper or scratch on the
surface of the paper.
❏ Keep fingers off the printable surface of the
media, as fingerprints may reduce the print
quality.
❏ Set the roll paper by handling the edges of the
roll paper. Whenever possible, use gloves to
handle media.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
❏ The paper may bend if the temperature and
humidity will change rapidly. Be careful not
to bend or soil the paper, and flatten it before
setting it in the printer.
Notes for storing the paper
❏ Do not lose the paper package so you can use
it for storing the paper.
❏ Avoid locations that are subject to direct
sunlight, excessive heat, or moisture.
Notes for after printing
❏ Keep the paper in the package, and keep it on
a flat place.
See the instructions below and the handling
instructions of the paper for more details.
See the instructions below for after printing.
❏ Remove the roll paper that is not in use from
the printer. Roll it properly and then store it in
the original package of the roll paper. If you
leave the roll paper in the printer, its quality
will deteriorate.
❏ Do not touch the surface of the print;
otherwise, the ink may smudge.
❏ Do not rub or scratch the print; otherwise, the
ink may come off.
❏ Do not wet the paper.
❏ Be careful not to bend or pile paper on top of
another, and dry it completely. The color may
be changed where the paper is piled. If you
leave paper lying on top of another, the
scratches may stay on the paper even after the
paper dries.
❏ Store prints in a dark place to avoid direct
sunlight, excessive heat, and moisture to keep
the printed color.
❏ If you put the prints on the album before they
dry, they may be blurred. After you print, be
sure to dry the paper completely.
❏ Do not use a dryer for drying the print.
❏ Avoid direct sunlight.
❏ See the instructions of the paper for keeping
the color from fading. The print can keep the
color for a long time if you store it properly.
Note:
Typically, prints and photos fade over time (change
color) due to the effects of light and various
constituents in the air. This also applies to Epson
special media. However, with the correct storage
method, the degree of color change can be kept to the
minimum.
❏
See the instructions of the Epson special media
for detailed information on handling the paper
after printing.
❏
The colors of photos, posters, and other prints
appear differently under different lighting
conditions (light sources*). The colors of prints
from this printer may also appear differently
under different light sources.
* Light sources include sunlight, fluorescent
light, incandescent light and other types.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
Replacing Ink
Cartridges
Mac OS X
Note:
When you replace the ink cartridges while the printer
is turned off, the remaining ink cannot be detected
correctly so the ink may become unusable before the
Ink Check light comes on and you cannot print
correctly. Follow the steps below to replace an ink
cartridge.
Click How to to see the instructions on replacing
an ink cartridge.
When ink needs to be
replaced/When ink gets low
Confirming the ink cartridge
remaining
When the Ink Check light is flashing, this
indicates that the ink level is low. If EPSON Status
Monitor is installed, a message appears on the
computer’s display that tells you the ink is low. If
the ink is low, you need to replace the ink
cartridge as soon as possible. You cannot continue
to print even if only one of the ink cartridges is
expended. If an ink cartridge runs out while
printing, replace it with a new one so the printer
can continue to print.
Using the printer’s control panel
The remaining ink in the cartridges is always
displayed on the LCD panel.
See “Display” on page 14
You can check the accurate amount of ink
remaining in the PRINTER STATUS menu. You
need to check the amount of ink remaining before
printing a lot of data. If there is a low ink
cartridge, prepare a new one.
See “Using the Menu mode” on page 16
See “PRINTER STATUS” on page 24
Windows
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
Using the printer driver
Note:
In the Monitoring Preferences dialog box, select the
Shortcut Icon check box to display a shortcut icon on
your Windows taskbar. Right-click the shortcut icon,
and select the printer name to display the EPSON
Status Monitor 3 dialog box.
See “Viewing information in Monitoring
Preferences” on page 118
You can check the amount of ink remaining on
your computer by using EPSON Status Monitor.
For Windows
Open the printer driver window, and click the
Utility tab, and then click EPSON Status
Monitor 3.
For Mac OS X
Open the EPSON Printer Utility3 dialog, and then
click EPSON StatusMonitor.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
❏ Do not drop or knock it against hard objects;
otherwise, the ink may leak.
About ink cartridges
❏ The ink is used not only for printing but also
for print head cleaning.
Be sure to use the ink cartridges that are
supported with this printer.
See “Options and Consumable Products” on
page 62
Notes for replacing the ink
cartridges
Note:
A protection system is provided to prevent improper
cartridge insertion. If you cannot insert the ink
cartridge smoothly, the type of cartridge may be
incorrect. Check the package and product code.
❏ Shake an ink cartridge horizontally well
(about 5 seconds) before installing it for best
results.
❏ Do not leave the printer without ink
cartridges installed. The inks inside the
printer may dry and you may not be able to
print.
Notes for handling the ink
cartridges
❏ Install an ink cartridges into each slot. You
cannot print if any of the slots are empty.
❏ When INK LOW appears on the LCD panel,
replace the cartridges with a new one as soon
as possible to avoid ink to being expended
while printing.
❏ Make sure that the printer is turned on when
you replace an ink cartridge. If the printer is
turned off while changing the ink cartridge,
the amount of ink remaining is not detected
correctly so you cannot print properly.
❏ Use up the ink cartridge within six months of
installation for best results.
❏ If you move the ink cartridge from the cold
place to warm place, condensation may occur.
Leave it at room temperature for more than
four hours before using the ink cartridge.
❏ Be careful as there is ink around the ink
system port on the used ink cartridge.
Notes for storing the ink cartridges
❏ Do not use an ink cartridge beyond the date
printed on the cartridge carton. If you use an
ink cartridge beyond the expiry date, it may
affect the print quality.
❏ Store ink cartridges under the same condition
as the printer (temperature is 10 to 35°C and
humidity is 20 to 80%).
❏ Store ink cartridges under the same condition
as the printer.
❏ Ink cartridges that are removed before ink
end is detected can be reinstalled in the
printer and used again if the expiry date
printed on the ink cartridge packaging has
not passed.
❏ Do not touch the ink supply port or its
surrounding area. The ink may leak from it.
❏ Do not touch the green IC chip on the side of
the ink cartridge. Doing so may affect normal
operation and printing.
❏ Avoid getting dirt on the ink system port and
store the ink cartridge properly. You do not
need to put the ink cartridge in the package.
The ink system port has a valve in it so you do
not need to put a cap on it; however, be
careful not to tamper with the ink system
port.
❏ Because the green IC chip has the cartridge’s
own information and the ink remaining
information, you can still use the ink cartridge
after pulling out the ink cartridge from the
printer.
❏ Do not add ink to the cartridge. The green IC
chip remembers the ink remaining so that you
cannot change the amount of ink remaining.
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User’s Guide
Maintenance
Replacing ink cartridges
A
Make sure the printer is on.
B
Press the
E
Push the expended cartridge so the
cartridge is slightly pushed out.
F
Carefully pull the expended cartridge
straight out of the slot.
button.
If the ink is expended, the cover is slightly
opened automatically. Go to step 4.
Note:
The
button is not available while
printing or cleaning.
C
Select the cover that the target ink cartridge
is set, and then press the
button.
w Warning:
If ink gets on your hands, wash them
thoroughly with soap and water. If ink
gets into your eyes, flush them
immediately with water.
The ink cover is unlocked and slightly
opened.
D
Open the ink cover by hand fully.
G
Make sure the replacement ink cartridge is
the correct color, and remove it from the
package. Shake the ink cartridge well
before installing it for best results.
c Caution:
Do not touch the green chip on the side of
Note:
Do not open the cover until it is unlocked.
the cartridge. Doing so may prevent
normal operation and printing.
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User’s Guide
Maintenance
H
Hold the ink cartridge with the arrow mark
facing up and pointing to the rear of the
printer, and then insert it into the slot as far
as it will go until it clicks.
Replacing the
Maintenance Tank
Match the ink cartridge color with the color
label on the back side of the ink cover.
The maintenance tank absorbs ink discharged
when cleaning the print head. There are two
maintenance tanks placed on the left and right for
Epson Stylus Pro 9900/9910 and one placed on
the right for Epson Stylus Pro 7900/7910. If the
maintenance tank icon on the LCD panel
indicates that the maintenance tank is full or near
full, replace the maintenance tank with a new one.
Confirming the free space of
the maintenance tank
Using the printer’s control panel
The free space of the maintenance tank is always
displayed on the LCD panel.
See “Display” on page 14
Note:
Be sure to install all eleven ink cartridges. You
cannot print if any of the ink cartridges is not
installed.
I
You can check the free space in the PRINTER
STATUS menu. You need to check it before
printing a lot of data. If the maintenance tank is
nearly full, prepare a new one.
See “Using the Menu mode” on page 16
See “PRINTER STATUS” on page 24
Close the ink cover.
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User’s Guide
Maintenance
Using the printer driver
Replacing the maintenance
tank
You can check the free space of the maintenance
tank on your computer by using EPSON Status
Monitor. The instructions are the same as
confirming the ink cartridge remaining.
See “Using the printer driver” on page 67
Be sure to use a maintenance tank that is
supported with this printer.
See “Options and Consumable Products” on
page 62
c Caution:
Do not replace the maintenance tank while
printing data.
71
A
Turn off the printer.
B
Take a new maintenance tank out of the
package.
C
Put your hand on the handle of the
maintenance tank, then gently pull it
straight out.
D
Put the used maintenance tank in the
plastic bag provided with the replacement
cartridge, and dispose of it properly.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
E
Replacing the Cutter
Insert the new maintenance tank into place
as far as it will go.
When the paper cutter does not cut cleanly, it may
be dull and require replacement. See the
following section for the product code of the
paper cutter that is supported with this printer.
See “Options and Consumable Products” on
page 62
c Caution:
Take care not to damage the cutter blade.
Dropping it or knocking it against hard objects
may chip the blade.
c
F
Caution:
Do not touch the green chip on the side of
the maintenance tank. Doing so may
prevent normal operation.
For Epson Stylus Pro 9900/9910, repeat
step 3 to 5 to replace the maintenance tank
on the other side.
72
A
Make sure the printer is on.
B
Press the
mode.
C
Press the
/
button to select
MAINTENANCE, and then press the
D
Press the
/
button to select CUTTER
REPLACEMENT, and then press the
button.
If paper is loaded, remove it from the
printer.
button to enter the Menu
button.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
E
Press the
F
If the optional SpectroProofer Mounter is
attached to the printer, remove it from the
printer and then turn off the printer.
button.
The paper cutter holder stops at the
replacement position.
H
Screw down the cutter with a screwdriver.
I
Carefully remove the old cutter from the
printer.
w Warning:
Take care not to hurt yourself with the
See the SpectroProofer Mounter 24"/44"
User’s Guide for details on removing it from
the printer.
G
blade of the cutter. Do not let children
touch the blade.
To remove the cover, lower it with the
knob, and pull it low.
Note:
Put the used cutter in a bag or the like, and
dispose of it in accordance with local
regulations.
J
Take the new paper cutter out of the
package and insert it as shown.
Install the cutter into the cutter holder,
setting the pin of the cutter to the hole of the
holder.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
K
O
Screw up the cutter firmly with a cross head
screwdriver.
Note:
Screw up the cutter firmly, otherwise the cut
position may be slightly shifted or skewed.
L
Align the downside of the cover and the
cutter holder, and then press the cover
firmly until it clicks.
M
Install the SpectroProofer Mounter if it was
attached, and then turn the printer on.
The cutter holder moves to the home
position. If the SpectroProofer Mounter is
installed, the following operation (step 14
to 15) is not necessary.
N
Press the
button.
74
Make sure the cover is installed, and press
the
button.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
Adjusting the Print Head
You may need to adjust the print head if white lines appear in your printed data or if you notice the print
quality has declined. You can perform the following printer maintenance functions for maintaining the
print head in consistently good condition to ensure the best print quality.
Manual cleaning function
You can perform cleaning manually according to the print quality.
Functions
Printer driver
Printer
Explanation
Nozzle
check
✓
✓
Checks the print head nozzles for clogging by printing a
nozzle check pattern.
Head
cleaning
✓
✓
Cleans the print head to improve the print quality. You
can select the print head to be cleaned.
Power
cleaning
—
✓
Cleans the print head more effectively than normal head
cleaning.
Power cleaning process consumes more ink than head
cleaning. When you perform power cleaning, make sure
that enough ink is remaining. Otherwise, prepare a new
ink cartridge.
Auto cleaning function (Auto maintenance function)
Function
Explanation
AUTO NOZZLE CHECK
The printer performs a nozzle check and if there are missing dots, it
performs cleaning automatically.
Self-cleaning
Avoids drying and clogging of the print head nozzles. It starts when you
turn the printer on or start printing.
Capping
Put a cap on the print head to keep it from drying.
Print head alignment function
Functions
Printer driver
Printer
Explanation
Print head
alignment
✓
✓
Aligns the print head when misaligned lines appear on
the printed data.
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User’s Guide
Maintenance
Nozzle check
Checking the print head nozzles
using the printer driver
This function checks the print head*1 nozzles*2 for
clogging by printing a nozzle check pattern.
Perform head cleaning if you find that the nozzle
check pattern is unexpectedly faint or has missing
dots in the nozzle check pattern.
This section explains how to check the print head
nozzle using the Window printer driver.
Use EPSON Printer Utility3 for Mac OS X.
See “Accessing EPSON Printer Utility3” on
page 124
By using the AUTO NOZZLE CHECK function, the
printer performs a nozzle check without printing
a pattern and if there are missing dots, it performs
cleaning automatically.
A
Make sure that roll paper or A4/Letter size
or larger is loaded in the printer.
Select the correct paper source according to
the paper.
See “Paper Handling” on page 30
*1 Print head: The part that prints by spraying ink
onto the paper.
*2 Nozzle: A minute hole for spraying ink. It is
positioned where it cannot be seen from the
outside.
You can perform nozzle check from:
B
Open the Utility menu of the printer driver.
C
Click Nozzle Check.
D
Click Print.
❏ Printer driver
❏ Printer’s control panel
Note:
You cannot perform a nozzle check when the Ink
Check light is on.
76
The nozzle check pattern is printed.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
E
Check if there are missing dots on the
nozzle check pattern.
D
Press the
/
button to display NOZZLE
CHECK, and then press the
button.
E
Press the
button to start printing a
nozzle check pattern.
F
Check the nozzle check pattern.
If there are no missing dots, click Finish.
If there are missing dots, click Clean.
After printing a nozzle check pattern, make
sure that the nozzle check pattern printing
is complete before starting to print your
data or cleaning the print head.
Good
Checking the print head nozzles
using the printer’s control panel
A
Make sure that roll paper or A4/Letter size
or larger is loaded in the printer.
There are no missing dots so the nozzles are
not clogged.
Select the correct paper source according to
the paper.
See “Paper Handling” on page 30
B
Press the
mode.
Bad
button to enter the Menu
There are missing dots so the nozzles are
clogged. Perform head cleaning.
See “Head cleaning” on page 78
C
Press the
/
button to display TEST
PRINT, and then press the
button.
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User’s Guide
Maintenance
Head cleaning
Cleaning the print head using the
printer driver
If you find that the printed data is unexpectedly
faint or dots in the printed data are missing, you
may be able to solve these problems by using the
Head Cleaning utility to clean the print head,
which ensures that the nozzles are delivering ink
properly.
This section explains how to clean the print head
using the Window printer driver.
Use EPSON Printer Utility3 for Mac OS X.
See “Accessing EPSON Printer Utility3” on
page 124
You can perform head cleaning from:
❏ Printer driver
❏ Printer’s control panel
A
Open the Utility menu of the printer driver.
B
Click Head Cleaning.
C
Click Start.
Note:
❏ The cleaning process consumes ink of all ink
cartridges at the same time. Even if you are
using only black inks, the head cleaning also
consumes color inks.
❏
You do not need to perform head cleaning unless
the printed data is blurred or the color of the
image is not good.
❏
After cleaning the print head, print a nozzle
check pattern to check if it is printed correctly.
❏
When the Ink Check light is flashing or on, you
cannot clean the print head. Replace the ink
cartridge with a new one first. (If the ink enough
remains for the head cleaning, you may perform
head cleaning using the printer’s control panel.)
See “Replacing Ink Cartridges” on page 66
❏
When repeating head cleaning in a short time
period, the maintenance tank may become full
with ink quickly due to minimal ink evaporation
in the tank.
78
The head cleaning starts and it takes about
2 to 13 minutes.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
D
Click Print Nozzle Check Pattern in the
Head Cleaning dialog box.
Cleaning the print head using the
printer’s control panel
Confirm the nozzle check pattern.
A
Press and hold the
B
Press the
/
button to display
MAINTENANCE, and then press the
button.
C
Press the
/
button to display
CLEANING, and then press the
button.
D
Press the
/
button to display NORMAL
CLEANING, and then press the
button.
See “Nozzle check” on page 76
button.
Note:
You can perform the cleaning for only the
specified nozzles when you select CLEAN EACH
COLOR in the MAINTENANCE menu.
See “MAINTENANCE” on page 23
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User’s Guide
Maintenance
E
Press the
button.
Power cleaning
If the nozzles are still clogged after performing
head cleaning a few times, perform power
cleaning.
The Power light starts flashing and the
head cleaning starts (it takes 2 to 13
minutes.) The cleaning is finished when the
Power light is on.
F
Print a nozzle check pattern, and check the
result.
See “Nozzle check” on page 76
Note:
❏ If the nozzles are still clogged after
cleaning the print head a few times,
perform power cleaning.
See “Power cleaning” on page 80
❏
Power cleaning process consumes more
ink than normal cleaning.
❏
If the nozzles are still clogged after
performing the power cleaning, turn off
the printer and leave it overnight or
longer, so that the ink may dissolve.
If the nozzles are still clogged, contact
your Epson dealer.
❏
A
Press the
mode.
B
Press the
/
button to display
MAINTENANCE, and then press the
button.
C
Press the
/
button to select CLEANING,
and then press the
button.
D
Press the
/
button to select POWER
CLEANING, and then press the
button.
E
Press the
cleaning.
button to enter the Menu
button to execute power
PLEASE WAIT appears on the LCD panel. It
takes about 4 minutes to complete power
cleaning.
F
Print a nozzle check pattern to see if there
are any missing dots.
See “Nozzle check” on page 76
If the CLEANING ERROR appears on the
LCD panel, see the following section to
solve the problem.
See “Error Messages on the LCD
Panel” on page 89
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User’s Guide
Maintenance
Capping function
Automatic maintenance
function
Capping is a function for automatically covering
the print head with a cap (lid) to prevent the print
head from drying out. Capping is performed in
the following situations.
This printer has a self-cleaning function and
capping function for maintaining the print head
in consistently good condition to ensure the best
print quality.
❏ When several seconds have elapsed after
printing finishes (that is there is no print data
sent)
AUTO NOZZLE CHECK function
❏ When printing is stopped
The printer performs a nozzle check without
printing a pattern, and if there are missing dots, it
performs cleaning automatically (taking 2 to 13
minutes).
Take care of the following points to ensure that
the print head is capped properly.
❏ If the print head is not positioned on the right
side (it is not capped), turn the printer on,
then off again. By turning the printer off with
the
button, the head is capped properly.
The AUTO NOZZLE CHECK function works in the
following cases:
❏ When the power is on.
❏ If you turn the power off when a paper jam or
error occurs and the print head is not capped,
turn the printer on again. Shortly, the print
head is capped automatically. Check that it is
properly capped, then turn the printer off.
❏ After head cleaning and ink charging.
❏ Before changing the black ink type.
❏ When printing is started.
❏ Do not move the print head manually under
any circumstances.
However, to maintain the print quality, the AUTO
NOZZLE CHECK function works after head cleaning,
ink charging, and changing the black ink type
even if the AUTO NOZZLE CHECK function is off.
❏ Do not remove the power plug of the printer
when the power is on, or cut the power at the
breaker. The head may not be capped
properly.
Self-cleaning function
Self-cleaning is a function for cleaning the print
head automatically to prevent the nozzles getting
clogged. It is performed periodically, for example
when you turn the printer on (during warming
up). A minute quantity of ink is drawn from each
ink cartridge to prevent the nozzle drying out.
Even if you press the
button during
self-cleaning, the power is not turned off until
cleaning finishes. Do not pull out the power plug
of the printer during cleaning.
The self-cleaning function is not available when
AUTO NOZZLE CHECK is OFF.
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User’s Guide
Maintenance
Aligning the print head using the
control panel
Print head alignment
To prevent deterioration of print quality caused
by misalignment of the print head, align the print
head before you start printing your data.
Select AUTO to correct any head misalignment
automatically to obtain optimum printing results.
If you select MANUAL, you need to check the pattern
and enter the value for alignment.
You can perform print head alignment using:
❏ printer driver
Note:
You cannot use Plain Paper for automatic alignment.
❏ printer’s control panel
Setting the paper type and paper
thickness
Usually perform print head alignment using the
printer driver. If you do not have a computer or
software, use the printer’s control panel.
Set the paper type for the Epson special media,
and set the paper thickness for the non-Epson
media.
Note:
Align the print head for the paper width loaded in the
printer. Use the Epson special media (except plain
paper) which paper width is the same as the paper that
you actually use for printing.
A
Make sure that the roll paper or one sheet of
A4/Letter size or larger paper is loaded in
the printer.
Make sure to set the paper correctly
according to the paper.
See “Paper Handling” on page 30
Aligning the print head using the
printer driver
B
Press the
mode.
C
Press the
/
button to select HEAD
ALIGNMENT, and then press the
button.
button to enter the Menu
A
Make sure that the roll paper or one sheet of
A4/Letter size or larger paper is loaded in
the printer.
See “Paper Handling” on page 30
B
Open the Utility menu of the printer driver.
D
Press the
/
button to select PAPER
THICKNESS, and then press the
button.
C
Click Print Head Alignment.
E
Set the paper type or paper thickness
depending on the paper you set in the
printer.
Follow the on-screen instructions to align
the print heads.
Epson special media:
1. Press the
/
button to select SELECT
PAPER TYPE, and then press the
button.
2. Press the
/
button to select the
paper type you set in the printer, and then
press the
button.
Non-Epson media:
1. Press the
/
button to select SELECT
THICKNESS, and then press the
button.
2. Press the
/
button to select a paper
thickness value between 0.1 and 1.5 mm,
and then press the
button.
See the manual that comes with the paper
for the paper thickness.
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User’s Guide
Maintenance
F
Aligning the print head manually
Press the
button twice for non-Epson
media or three times for Epson special
media.
Because there is a distance between the print head
and paper, the misalignment may occur by the
humidity or temperature or moving the print
head bidirectionally. In this case, try UNI-D first,
and then BI-D 2-COLOR. If you want to perform a
highly accurate adjustment, try BI-D ALL.
To align the print head, see either of the
following section.
“Aligning the print head automatically”
on page 83
“Aligning the print head manually” on
page 83
Aligning the print head automatically
A
Press the
/
button to select
ALIGNMENT, and then press the
button.
B
Select AUTO, and press the
C
Press the
/
button to select BI-D
2-COLOR, and then press the
button to
print the pattern.
Alignment
Explanation
UNI-D
Use all ink colors except Light
Cyan to align the print head
unidirectionally.
BI-D
2-COLOR
Use Light Cyan and Vivid Light
Magenta ink color to align the
print head bidirectionally.
Bi-D ALL
Use all ink colors to align the print
head bidirectionally.
button.
The adjustment pattern for output is read
by the sensor and the optimum adjustment
value is registered automatically in the
printer.
If you are not satisfied with the result of this
alignment, press the
button to return to
the previous level, and then select BI-D
ALL.
A
Press the
/
button to select
ALIGNMENT, and then press the
button.
B
Press the
/
button to select MANUAL,
and then press the
button.
C
Press the
/
button to select UNI-D,
and then press the
button to print the
pattern.
Note:
When you print the pattern on a cut sheet
media, you need to prepare several sheets.
When the first page is printed, set the next
paper.
If you are not satisfied with the result of the
BI-D ALL alignment, try UNI-D.
You can also align the print head
individually by selecting BI-D #1, BI-D #2,
BI-D #3, or BI-D #4. Select an ink dot size
from BI-D #1 to BI-D #4 depending on the
media you use and the print mode you
want to try.
83
D
Check the pattern and select the set number
that has the smallest gaps.
E
When UNI-D #1 C appears on the LCD
panel, press the
/
button to select the
number, and then press the
button.
F
Set the number for #1 C to #4 VLM, and
press the
button.
G
Press the
/
button to select BI-D
2-COLOR. Then press the
button.
H
Check the pattern and select the set number
that has the smallest gaps.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
I
J
Cleaning the Printer
When BI-D 2-COLOR #1 LC appears on the
LCD panel, press the
/
button to
select the number, and then press the
button.
To keep your printer in top operating condition,
clean it thoroughly if it becomes soiled.
Set the number for #1 LC to #4 VLM, and
then press the
button.
c Caution:
Take care to prevent water or other foreign
If you are not satisfied with the result of this
alignment, see the next section to try BI-D
ALL.
matter getting inside the printer. If moisture,
dirt, or other matter gets inside of the printer,
besides affecting print quality, it may cause the
electric circuits to short.
After you set the patterns, press the
button to return to the READY state.
Bi-D ALL alignment
A
Cleaning outside of the
printer
Press the
/
button to select BI-D ALL,
and then press the
button to print a
pattern.
Note:
When you print the pattern on a cut sheet
media, you need to prepare several sheets.
When the first page is printed, set the next
paper.
B
Check the pattern and select the set number
that has the smallest gaps.
C
When BI-D ALL #1 C appears on the LCD
panel, press the
/
button to select the
number, and then press the
button.
D
Set the number for #1 C to #4 VLM, and
then press the
button.
A
Remove the paper from the printer.
B
Make sure the printer is turned off and all
the lights are off, and then unplug the
power cord from the electrical outlet.
C
Use a soft, clean cloth to carefully remove
any dust or dirt.
If the dirt does not come off, clean it using a
soft, clean cloth dampened with a mild
detergent. Then, wipe the outside of the
printer with a dry, soft cloth.
c Caution:
Never use alcohol or thinners to clean the
printer; these chemicals can damage the
components as well as the case.
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Maintenance
C
Cleaning inside of the printer
If the print gets a scratch or smudge, follow the
steps below to wipe off the smudge inside of the
printer.
Wipe the gray part by following the
directions of the arrows. If there is a serious
problem of dirt on the inside of the printer,
clean it using a soft, clean cloth dampened
with a mild detergent. Then, wipe the
inside of the printer with a dry, soft cloth.
Cleaning the roller
If the print is soiled by ink on the roller, follow the
steps below to clean the roller by feeding the plain
paper.
A
Open the front cover and use a soft, clean
cloth to carefully clean away any dust or
dirt inside the printer.
Turn on the printer, and set the roll paper.
Set the roll paper of 44-inch width for
Epson Stylus Pro 9900/9910 and 24-inch
width for Epson Stylus Pro 7900/7910.
See “Using Roll Paper” on page 31
B
Press the
button to feed the paper.
Repeat step 2 for a few times until the paper is not
soiled with ink.
Cut the paper after cleaning is done.
See “Cutting the roll paper” on page 35
c Caution:
❏ Do not touch the light magenta parts (roller
Cleaning inside
A
Make sure the printer is turned off and all
the lights are off, and then unplug the
power cord from the electrical outlet.
B
Leave the printer for a minute.
and ink absorption) in the illustration
above; otherwise, prints may be soiled.
❏
D
85
Do not touch the ink tubes located inside
the printer.
If the back of a print is soiled, wipe the gray
part carefully.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
E
Keeping the Printer
If some powdery paper dust is accumulated
on the platen, use something like a
toothpick to remove it.
When storing the printer, place it on a horizontal
surface with the ink cartridges installed in the
printer.
c Caution:
The printer must be kept flat. Do not tilt it,
stand it on end, or turn it upside down.
If you do not use your printer
for a long time
❏ If you do not use your printer for a long time,
the print head nozzles may become clogged.
We recommend that you print regularly to
prevent clogging. Also, turn on the printer at
least once a month, and leave it on for a few
minutes.
❏ Do not leave the printer without ink
cartridges; otherwise, the ink will dry out and
the printer is not able to print properly. Even
if you do not use the printer, leave all of the
ink cartridges in the slots.
❏ Do not leave the paper in the printer for a long
period of time; otherwise, the roller for
securing the paper may leave a mark on the
surface of the paper.
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
Transporting the Printer
If you have not used your
printer for more than six
months
When transporting the printer, repack the printer
using the original box and packing materials to
protect from shock and vibration.
❏ When activating AUTO NOZZLE CHECK in the
panel settings, the printer checks the print
head nozzles for clogging, and performs print
head cleaning automatically if needed.
c Caution:
❏ Do not remove the ink cartridges;
otherwise, the print head nozzles may dry
up or ink may leak from the cartridge.
❏ If you have not used your printer for a long
time, print a nozzle check pattern to check for
clogging. If the nozzle check pattern is not
good, perform head cleaning before printing
your data.
See “Nozzle check” on page 76
See “Head cleaning” on page 78
See “Power cleaning” on page 80
❏
Be careful not to touch the parts unless you
needed to; otherwise, the printer may be
damaged.
Repacking the printer
❏ You need to perform head cleaning a few
times before the nozzle check pattern is
correctly printed. If the nozzles are still
clogged after performing head cleaning three
times, perform power cleaning.
See “Head cleaning” on page 78
See “Power cleaning” on page 80
❏ After performing the head cleaning a few
times, turn off the printer and leave it
overnight or longer, so that the ink may
dissolve.
❏ If the nozzles are still clogged after trying the
instructions above, contact your Epson
dealer.
A
Turn off the printer, and then unplug the
cables such as the power cord.
B
Remove the roll paper and roll media
adapter if they are set in the printer.
C
Remove the paper basket if it is installed.
D
Remove the optional Auto Take-up Reel
Unit or SpectroProofer Mounter if they are
installed.
E
Open the front cover to install the
protective material for fixing the print head,
and then close the cover.
See the Unpacking and Setup Guide
Protecting the print head
This printer has a capping function that
automatically puts a cap on the print head to keep
it away from drying.
If the print head is left uncapped, the print quality
may decline. When you are not using the printer,
make sure the print head is located on the far
right so that it is capped.
See “Capping function” on page 81
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Maintenance
Transporting the printer
Setting up the printer after
transporting
When you transport the printer, be sure to repack
the printer using the original box and packing
materials.
The steps you need to take to set up the printer
after transporting it are almost identical to the
steps carried out the first time you set up the
printer. When you set up the printer again, refer
to the Unpacking and Setup Guide.
c Caution:
❏ When moving or transporting the printer,
keep it flat. Do not tilt it, stand it on end, or
turn it upside down. Doing so may cause the
ink to leak inside the printer. Also, proper
operation of the printer after moving or
transportation cannot be guaranteed.
❏
When transporting the printer, repack the
printer using the original box and packing
materials to protect it from shock and
vibration.
❏
When moving or transporting this product
equipped with the stand on an uneven
surface, lift the printer and carry it.
❏
When moving or transporting this product
equipped with the stand, check all the screws
for proper tightness on the stand afterward.
A
Make sure that the place is proper.
B
Plug in the power cable to the electrical
outlet, and turn on the printer.
See "Choosing a place for the printer" in
the Unpacking and Setup Guide
See "Setting up" in the Unpacking and
Setup Guide
C
Perform a nozzle check to see if there are
any missing dots.
See “Nozzle check” on page 76
D
Perform the print head alignment to ensure
print quality.
See “Print head alignment” on page 82
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Problem Solver
Error Messages on the LCD Panel
Error messages
Messages are either status messages or error messages. Many common printer problems can be identified
by the lights and messages on the LCD panel. See the following messages to solve problems.
Error messages related to paper
Error messages
Description
What to do
PAPER OUT
LOAD PAPER
No paper is loaded in
the printer.
Load paper correctly.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
The
button has
been pressed without
paper set in the printer.
Press the
button to release the paper presser,
and then set the paper.
The paper runs out
while printing is in
progress.
Press the
button to release the paper presser,
and then remove the paper. Then, load a new
paper.
PAPER RELEASED
LOAD PAPER
The paper presser is
released.
Set the paper, and then press the
PAPER SKEW
LOAD PAPER PROPERLY
The paper is not
loaded straight.
❏
It may not be printed in the printable area
properly. Check the print result.
❏
Press the
button to release the paper
presser, and then load the paper straight.
button.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER SETTING ERROR
CHECK THE PAPER SOURCE IN
THE DRIVER SETTINGS AND
LOAD PAPER CORRECTLY
The paper source
selected in the printer
driver and the printer’s
control panel do not
match.
Check the Source setting in the printer driver and
printer’s control panel, and load the paper
correctly.
PAPER CUT ERROR
REMOVE UNCUT PAPER
Paper is not cut
correctly.
❏
Press the
button to release the paper
presser, and open the front cover. Then
remove the uncut paper.
See “Feeding or ejecting troubles” on
page 107
❏
Paper cutter may be dull. Replace the
paper cutter.
See “Replacing the Cutter” on page 72
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages
Description
What to do
CUTTER UNIT NEARING END OF
SERVICE LIFE. RECOMMEND
REPLACING THE CUTTER UNIT
Paper cutter may be
dull.
Replace the paper cutter.
PAPER ERROR
LOAD PAPER CORRECTLY
REFER TO THE MANUAL
The paper is not
loaded correctly.
Press the
button to release the paper presser,
and remove the paper. Then, set the paper
correctly.
See “Replacing the Cutter” on page 72
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER SENSOR ERROR
PRESS THE
BUTTON
LOAD DIFFERENT PAPER
The barcode has not
been read correctly.
Press the
button to clear the error, or press
the
button to release the paper presser to set
a different paper.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER LOW
BORDERLESS ERROR
LOAD A SUPPORTED PAPER SIZE
OR LOAD PAPER CORRECTLY
The roll paper is close
to running out.
Replace the roll paper with a new one.
The paper installed is
not supported for
borderless printing.
Press the
button to cancel jobs, and then
eject the paper. Then load a different size of
paper.
See “Using Roll Paper” on page 31
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
See “Paper Information” on page 171
The size of the cut
sheet media is not
recognized properly.
If the paper is wavy or slack, the printer cannot
recognize the paper size correctly. In this case,
flatten the paper before loading it in the printer.
See “Using Cut Sheet Media” on page 38
The paper is not set
correctly.
Set the paper correctly in the printer.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
The roll paper is used
with the Sheet mode.
Press the
button to release the paper presser,
and then remove the paper.
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
The loaded paper size
does not match the
data size.
Match the loaded paper size to the data size.
PAPER JAM
REMOVE PAPER
The paper is jammed.
Remove the jammed paper.
See “Feeding or ejecting troubles” on page
107
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages related to the printer
Error messages
Description
What to do
FRONT COVER OPEN
CLOSE FRONT COVER
The front cover is open.
Close the front cover.
INK COVER OPEN
CLOSE RIGHT AND LEFT INK
COVERS
The ink cover(s) is
open.
Close the ink cover(s).
The ink cover(s)
cannot be opened.
Remove any object if it is obstructing the ink
cover(s). Then, press the
button again.
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
The printer fails to
update the firmware.
Turn the printer off, and then restart the printer.
Then, update the firmware using EPSON LFP
Remote Panel 2 again.
PRINTER ERROR
RESTART THE PRINTER
The printer needs to be
restarted while
recovering the error.
Turn the printer off, and after a while turn it on
again.
COMMAND ERROR
CHECK DRIVER SETTINGS
The printer receives
data that is
unsupported by the
printer.
Stop printing, and press the
button to
cancel the job and reset the printer.
INK COVER OPEN
CLOSE RIGHT INK COVER
INK COVER OPEN
CLOSE LEFT INK COVER
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING
THE RIGHT INK COVER?
PRESS INK COVER OPEN
BUTTON
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING
THE LEFT INK COVER?
PRESS INK COVER OPEN
BUTTON
The printer receives
data with a wrong
command.
The installed printer
driver is not correct for
the printer.
91
Stop printing, and press the
button to
cancel the job and reset the printer. Then make
sure that the installed printer driver is correct for
the printer.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages related to the maintenance
Error messages
Description
What to do
PAPER SENSOR ERROR
PRESS THE
BUTTON
LOAD THE CORRECT PAPER
REFER TO THE MANUAL
The loaded paper is
not proper for the Print
Head Alignment.
Press the
button to clear the error. Press
the
button to release the paper presser, and
then load the paper that matches with the
media type selected for the Print Head
Alignment.
See “Print head alignment” on page 82
CLEANING ERROR
AUTOMATIC HEAD
CLEANING FAILED
RETRY?
YES
NO
The automatic head
cleaning has been
performed, but the
nozzles are still
clogged.
Press the
button to clear the error, and
perform cleaning again.
CLEANING ERROR
NOT ENOUGH INK OR
SPACE IN MAINT TANK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink
or space in the
maintenance tank to
perform cleaning.
By clicking YES, the message to replace the ink
cartridge or maintenance tank appears.
Replace the ink cartridge or maintenance tank
with a new one to continue cleaning.
See “Nozzle check” on page 76
If the cleaning does not start, stop the printing
from the computer, and turn the printer off and
on again.
See “Replacing Ink Cartridges” on page 66
See “Replacing the Maintenance Tank” on
page 70
INK TOO LOW TO CLEAN
REPLACE INK CARTRIDGE
There is not enough ink
to perform cleaning.
Replace the ink cartridge with a new one.
INK TOO LOW TO CLEAN
THE CARTRIDGE BEING USED
CAN BE INSTALLED AGAIN FOR
PRINTING
There is not enough ink
to perform cleaning.
Replace the ink cartridge with a new one.
NO CARTRIDGE
INSTALL INK CARTRIDGE
No ink cartridge is
installed or the ink
cartridge may not fit.
Install an ink cartridge correctly. Do not reinstall
the ink cartridge that caused an error.
INK CARTRIDGE
INK LOW REPLACE INK
CARTRIDGE
The ink cartridge is
expended.
Replace the ink cartridge with a new one.
BLACK INK MISMATCH
THE TYPE OF BLACK INK
IS DIFFERENT
TO CANCEL PRINTING
CANCEL THE PRINT JOB
TO CONTINUE PRINTING
CHANGE THE BLACK INK
The setting of the black
ink cartridge differs
from the printer and
printer driver.
To cancel printing, press the
button.
To continue printing, press the
change the black ink.
button to
INK LOW
The ink cartridge is
nearly expended.
See “Replacing Ink Cartridges” on page 66
See “Replacing Ink Cartridges” on page 66
See “Replacing Ink Cartridges” on page 66
See “Replacing Ink Cartridges” on page 66
See “Changing the Black Ink” on page 60
Replacement of the ink cartridge is nearly
needed.
See “About ink cartridges” on page 68
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages
Description
What to do
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
The ink cartridge was
found faulty. There
may be a bad contact
or dew condensation
in the cartridge.
❏
Remove the ink cartridge and reinstall it. If this
message appears after reinstalling the ink
cartridge, replace it with a new one. (Do not
reinstall the ink cartridge that caused an
error.)
See “About ink cartridges” on page 68
See “Replacing ink cartridges” on page
69
❏
Condensation may occur in the ink cartridge
so leave it at room temperature for at least
four hours before installing the ink cartridge.
See “Notes for replacing the ink
cartridges” on page 68
NO MAINTENANCE TANK
INSTALL THE LEFT SIDE
MAINTENANCE TANK
The maintenance tank
is not set in the printer.
Install the maintenance tank.
NOT ENOUGH EMPTY SPACE
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
The maintenance tank
is almost full so the
cleaning cannot be
performed.
Replace the target maintenance tank with a
new one.
MAINTENANCE TANK
NEARLY FULL
The maintenance tank
is almost full.
Although you can continue printing, you need to
replace the maintenance tank with a new one
as soon as possible.
See “Replacing the Maintenance Tank” on
page 70
NO MAINTENANCE TANK
INSTALL THE RIGHT SIDE
MAINTENANCE TANK
See “Replacing the Maintenance Tank” on
page 70
See “Replacing the Maintenance Tank” on
page 70
MAINTENANCE TANK ERROR
REPLACE THE LEFT SIDE
MAINTENANCE TANK
The maintenance tank
is not correctly set in
the printer.
See “Replacing the Maintenance Tank” on
page 70
MAINTENANCE TANK ERROR
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
MAINTENANCE TANK FULL
REPLACE THE LEFT SIDE
MAINTENANCE TANK
Set the maintenance tank properly. If the same
error occurs, replace the maintenance tank with
a new one.
The maintenance tank
is full.
Replace the maintenance tank with a new one.
Non-genuine ink
cartridge is installed.
Replace the ink cartridge with a genuine Epson
ink cartridge.
See “Replacing the Maintenance Tank” on
page 70
MAINTENANCE TANK FULL
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
INK CARTRIDGE
PLEASE USE GENUINE EPSON
INK CARTRIDGES
See “About ink cartridges” on page 68
See “Replacing ink cartridges” on page 69
93
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages
Description
What to do
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
QUALITY OF NON-GENUINE
INK MAY VARY
Non-genuine ink
cartridge is installed.
Select DECLINE to replace the ink cartridge with a
genuine Epson ink cartridge. Selecting ACCEPT
may void EPSON’s warranty.
See “About ink cartridges” on page 68
See “Replacing ink cartridges” on page 69
NON-GENUINE CARTRIDGE
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
DECLINE
ACCEPT
INK CARTRIDGE ERROR
PLEASE INSTALL THE CORRECT
CARTRIDGE
An ink cartridge that
cannot be used with
this printer is installed.
Remove the ink cartridge, and install an ink
cartridge that can be used with this printer.
See “About ink cartridges” on page 68
See “Replacing ink cartridges” on page 69
NOZZLE CHECK ERROR
PRESS THE
BUTTON
Auto cleaning cannot
be executed.
Press the
button to clear the error, and try
the cleaning again.
See “Head cleaning” on page 78
When it is not started, cancel the cleaning from
the computer, and turn the printer off and then
on again.
NOZZLE CLOG DETECTED
NOT ENOUGH INK OR
SPACE IN MAINT TANK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink
or space in the
maintenance tank to
perform cleaning.
By clicking YES, the message to replace the ink
cartridge or maintenance tank appears.
Replace the ink cartridge or maintenance tank
with a new one to continue cleaning.
See “Replacing Ink Cartridges” on page 66
See “Replacing the Maintenance Tank” on
page 70
94
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages related to the options
Error messages
Description
What to do
TAKE-UP DISCONNECTED
SET AUTO TAKE-UP REEL SYSTEM
IN PRINTER AND RESTART THE
PRINTER
Auto Take-up Reel Unit is
not correctly installed in
the printer.
Turn the printer off, and then install the Auto
Take-up Reel Unit properly.
TAKE-UP DISCONNECTED
AUTO TAKE-UP REEL UNIT IS
DISCONNECTED
DO YOU CONTINUE?
NO
YES
Auto Take-up Reel Unit is
not correctly installed in
the printer.
Select NO, and turn the printer off, and then
install the Auto Take-up Reel Unit properly. If
you select YES, the paper is ejected without
using the Auto Take-up Reel Unit.
TAKE-UP ERROR
CHECK THE STATUS OF AUTO
TAKE-UP REEL UNIT AND
RESTART THE PRINTER
The roll paper is not set
to the Auto Take-up Reel
Unit properly.
TAKE-UP ERROR
IS ANYTHING OBSTRUCTING
THE TAKE-UP REEL SENSOR
SYSTEM?
LOAD PAPER AGAIN
The Auto Take-up Reel
Unit does not wind the
paper.
SProofer DISCONNECTED
CONNECT SpectroProofer
TO THE PRINTER
AND RESTART THE PRINTER
The SpectroProofer is not
connected to the printer
properly.
Turn the printer off, and then connect the
SpectroProofer to the printer properly.
ILS20EP DISCONNECTED
REFER TO THE MANUAL AND
CONNECT ILS20EP TO
SpectroProofer
RESTART THE PRINTER
The color measurement
device (ILS20EP) is not
connected properly.
Turn the printer off, and then connect the color
measurement device (ILS20EP) to the
SpectroProofer properly.
See “Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on page 46
See “Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on page 46
Press the
button to release the paper
presser, and then set the roll paper to the Auto
Take-up Reel Unit properly.
See “Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on page 46
Make sure there is no obstruction in the sensor
system. Press the
button to release the
paper presser, and then set the paper
correctly in the Auto Take-up Reel Unit.
See “Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on page 46
See the SpectroProofer Mounter 24"/44"
Setup Guide
See the SpectroProofer Mounter 24"/44"
Setup Guide
95
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages
Description
What to do
SpectroProofer ERROR
REFER TO THE MANUAL TO
FIND OUT HOW TO SOLVE
THE PROBLEM
NN
Error No. 01
Turn the printer off, and then remove the
SpectroProofer from the printer. Connect the
SpectroProofer to the printer properly, and
then turn on the printer.
The SpectroProofer is not
connected to the printer
properly.
See "Removing the Mounter" in the
SpectroProofer Mounter 24"/44" User’s Guide
*NN is the error number.
See the SpectroProofer Mounter 24"/44"
Setup Guide
If the same error occurs, contact your dealer.
❏
Error No. 13
The paper presser does
not function properly
due to one of the
following factors:
❏
The backing is not
attached properly.
❏
There are some
foreign objects
between the paper
presser and
backing.
❏
The media type is
not supported.
❏
The product is used
out of its operational
environment.
See the See the SpectroProofer
Mounter 24"/44" User’s Guide
See the SpectroProofer Mounter
24"/44" Setup Guide
❏
If the same error occurs, contact your dealer.
The Color Measurement
Device carriage does
not function properly
due to one of the
following factors:
❏
There is some
foreign object in the
moving range of the
carriage.
❏
The backing is not
attached properly.
❏
The white
calibration tile
holder is not
installed properly.
❏
The media type is
not supported.
❏
The product is used
out of its operational
environment.
Error No. 12, 14, D5, D6,
65
The SpectroProofer has
an error.
96
Check the media type and system
requirements.
See "Supported Media" and "System
Requirements" in the SpectroProofer
Mounter 24"/44" User’s Guide
❏
Error No. 15
Turn off the printer, and then remove the
SpectroProofer. If there are objects such as
packing materials around the backing,
remove them. Then, attach the backing
properly, and then turn on the printer.
Turn off the printer, and then remove the
SpectroProofer. If there are objects such as
packing materials around the backing,
remove it. Then, attach the backing
properly and turn on the printer.
See the See the SpectroProofer
Mounter 24"/44" User’s Guide
See the SpectroProofer Mounter
24"/44" Setup Guide
❏
Check the media type and system
requirements.
See "Supported Media" and "System
Requirements" in the SpectroProofer
Mounter 24"/44" User’s Guide
If the same error occurs, contact your dealer.
Note the code and contact your dealer.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Error messages
Description
What to do
SProofer DISCONNECTED
SpectroProofer IS
DISCONNECTED
DO YOU CONTINUE?
NO
YES
The SpectroProofer is not
connected to the printer
properly.
Select NO, and then turn the printer off, and
then connect the SpectroProofer to the printer
properly. If you select YES, the printer continues
printing.
DEVICE ALIGNMENT
ADJUSTMENT NOT COMPLETE
The initial settings have
not been made for the
SpectroProofer.
Refer to the following guide to make initial
settings to the SpectroProofer.
The color measurement
device (ILS20EP) is not
connected properly.
Select NO, and then turn the printer off, and
then connect the color measurement device
(ILS20EP) properly. If you select YES, the printer
continues printing.
ILS20EP DISCONNECTED
ILS20EP IS DISCONNECTED
DO YOU CONTINUE?
NO
YES
See the SpectroProofer Mounter 24"/44"
Setup Guide
See the SpectroProofer Mounter 24"/44"
User’s Guide
See the SpectroProofer Mounter 24"/44"
Setup Guide
Service call / Maintenance call
Error messages
Description
What to do
MAINTENANCE REQUEST
NNNN
A part used in the
printer has nearly
reached the end of its
life.
Note the code and contact your dealer.
CALL FOR SERVICE
NNNN
CONTACT THE
REPAIR CENTER
If 3000 appears, the
power cord is not
plugged into the
electrical outlet or the
AC inlet of the printer
properly
Turn the printer off. Plug the power cord into
the electrical outlet or the AC inlet of the
printer properly. Then, turn the printer on and
off a few times. If this message appears on the
LCD panel again, contact your dealer.
A fatal error has
occurred.
Turn the printer off, leave it for a while, and
turn the printer on again. If this message
appears on the LCD panel again, note the
code and contact your dealer.
See “When the maintenance call error
occurs” on page 98
See “When the service call error occurs”
on page 98
See “When the service call error occurs”
on page 98
97
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
When the maintenance call error occurs
A maintenance call warns you to replace the consumables with a new one very soon. If MAINTENANCE
CALL NNNN is displayed on the LCD panel, contact your dealer and tell them the maintenance call code. If
you continue to use the printer, the service call error occurs.
When the service call error occurs
A service call error occurs when:
❏ The power cord is not plugged properly into the electrical outlet or the power connector of the
printer.
❏ An fatal error has occurred.
When a service call has occurred, SERVICE CALL ERROR NNNN appears and the printer stops printing. Turn
off the printer, and then check that the power cord is plugged properly into the electrical outlet or the
power connector of the printer. Plug the power cord properly and then turn on the printer. If the service
call error is cleared, you can continue to use the printer. If the same service call error is displayed on the
LCD panel, contact your dealer for assistance. Tell them the service call code is "NNNN".
98
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Problem Solver
Troubleshooting
You cannot print (because the printer does not work)
Cause
What to do
The printer does not turn on.
Is the power cord plugged into the electrical outlet or the printer?
Make sure the power cord is securely plugged into the printer.
Is there any problem with the electrical outlet?
Make sure your outlet works by trying to connect the power cord of another
electric product.
The printer driver is not
installed properly (Windows).
Is the printer icon in the Printers and Faxes or Printers folder?
❏ Yes
The printer driver is installed. Check the port, as described in the next
item.
❏
No
The printer driver is not installed. Install the printer driver.
See the Unpacking and Setup Guide
Does the printer port setting match the printer connection port?
Check the printer port.
Click the Ports tab in the printer driver’s Properties dialog box, and check the
printer port.
❏
[USBxxx] (x stands for the port number) for the USB connection
❏
A correct IP address for the network connection
If it is not indicated, the printer driver is not correctly installed. Uninstall the
printer driver and reinstall it.
See “Uninstalling the printer driver” on page 118
The printer driver is not
installed properly (Mac OS X).
Is the printer added to the printer list?
For Mac OS X 10.3.9 to 10.4:
1. Double-click the hard disk icon.
2. Double-click the Applications folder, and then double-click the Utility
folder.
3. Double-click the Printer Setup Utility icon.
If the printer name is not displayed, see the following to add the printer.
For Mac OS X 10.5:
1. Double-click the hard disk icon.
2. Double-click the Applications folder, and then double-click the System
Preferences folder.
3. Double-click the Printer & Fax icon.
If the printer name is not displayed, see the following to add the printer.
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Problem Solver
Cause
What to do
The printer is not correctly
connected to the computer.
Is the cable plugged properly?
Make sure the printer’s interface cable is securely plugged into the correct
terminal of the computer. Also, make sure the cable is not broken nor bent.
If you have a spare cable, try with the spare cable.
Does the interface cable specification match the specifications for the
computer?
Make sure the interface cable specifications match the specifications for
the printer and computer.
See “Connection requirements” on page 189
Is the interface cable directly connected to the computer?
Make sure the interface cable is directly connected to the computer
without passing through any device, such as a printer switching device, or
extension cable.
When using a USB hub, is it being used correctly?
In the USB specification, daisy-chains of up to five USB hubs are possible.
However, we recommend that you connect the printer to the first hub
connected directly to the computer. Also, some hubs may cause unstable
operation. If problems occur, connect the printer directly to the USB port of
the computer.
Is the USB hub recognized correctly? (Windows)
Make sure the USB hub is recognized correctly in the computer. If the USB
hub is recognized correctly, unplug all of the USB hubs from the computer’s
USB port, and then connect the printer’s USB connector directly to the
computer’s USB port. Ask the USB hub manufacturer about USB hub
operation.
The printing is not available
under the network
environment.
The printer has an error.
Are the network settings correct?
Ask your network administrator for the network settings.
Connect the printer directly to the computer using a USB cable, and then try
to print.
If you can print through USB, there are some problems on the network
environment. Ask your system administrator, or refer to the manual for your
network system. If you cannot print, see the appropriate section in this
manual.
Confirm if errors have occurred in the printer by checking the lights and
messages on the printer’s control panel.
See “Lights” on page 13
See “Error Messages on the LCD Panel” on page 89
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Problem Solver
Cause
What to do
The printer stops printing.
Is the status of print queue "paused"? (Windows)
If you stop printing or the printer stops printing because of some troubles, the
status of print queue becomes "paused". You cannot print in this condition.
Double-click the printer icon in the Printers folder, and select Pause Printing
from the Printer menu to clear the check box.
Is the status in the Print Center or Printer Setup Utility "Pausing"? (Mac OS X)
For Mac OS X 10.3.9 to 10.4:
If you click Stop Jobs in the Printer Setup Utility, the printer does not start
printing until it is released.
1. Double-click the Applications folder, and then double-click the Utility
folder. Then, double-click the Printer Setup Utility icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
If the Print Center or Printer Setup Utility is displayed in the Dock, you can
follow the steps below.
1. In the Dock, click the Print Center or Printer Setup Utility icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
For Mac OS X 10.5:
If you click Stop Jobs in the Printer & Fax, the printer does not start printing
until it is released.
1. Double-click the Applications folder, and then double-click the System
Preferences folder. Then, double-click the Printer & Fax icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
Your trouble is not listed here.
Decide whether the trouble is caused by the printer driver or the application
software.
Perform a test print from the printer driver so you can tell that the connection
between the printer and computer is correct and the printer driver settings
are correct.
1. Make sure that the printer is in the READY state, and set a sheet of A4 or
larger.
2. From the Start menu, open the Printers and Faxes or Printer folder.
3. Right-click the target printer icon, and select Properties.
4. In the General tab, click the Print Test Page button.
After a while the printer starts to print a test page.
❏
If the test page is printed correctly, the connection between the printer
and computer is correct. Go to the next section.
❏
If the test page is not printed correctly, check the items above again.
See “You cannot print (because the printer does not work)” on
page 99
* "Driver Version" shown on the test page is the version of the driver installed
in Windows. It is not the Epson printer driver version that you installed.
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Problem Solver
The printer sounds like it is printing, but nothing prints
Cause
What to do
The ink cartridges may have
a problem.
If the print head moves, but nothing prints, confirm the printer operation.
Print a nozzle check pattern. You can check the printer’s operation and
status without connecting the printer to the computer.
See “Nozzle check” on page 76
If the nozzle check pattern has missing dots, perform a print head cleaning.
See “Head cleaning” on page 78
If you replace the ink cartridges while the printer is turned off, the remaining
amount of ink cannot be detected correctly so that the Ink Check light does
not come on even when the ink cartridge needs to be replaced; otherwise
you cannot print correctly. Be sure to follow the instructions in this manual to
replace the ink cartridge.
See “Replacing Ink Cartridges” on page 66
Has the printer not been used for a long time?
If the printer has not been used for a long time, the nozzles are dried and
may be clogged. See the following section.
“If you have not used your printer for more than six months” on page 87
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Problem Solver
The prints are not what you expected
Cause
What to do
Print quality is poor, uneven,
too light, or too dark.
Are the print head nozzles clogged?
If the nozzles are clogged, the print quality is reduced. Print the nozzle check
pattern.
If you replace the ink cartridges while the printer is turned off, the remaining
of the ink cannot be detected correctly so that the Ink Check light is not on
even the ink cartridge is needed to be replaced or you cannot print
correctly. Be sure to follow the instructions in this manual to replace the ink
cartridge.
See “Replacing Ink Cartridges” on page 66
Is there any gap in the print head during bidirectional printing?
With bidirectional printing, the print head prints while moving left and right.
If the print head is misaligned, ruled lines may be printed misaligned with
gaps. If vertical ruled lines are misaligned with bidirectional printing, adjust
the gap.
See “Print head alignment” on page 82
Are you using a genuine Epson ink cartridge?
If you use the non-Epson ink cartridge, the prints may smear, or the color of
the printed image may be changed because the ink end is not correctly
detected. Be sure to use the correct ink cartridge.
Are you using an old ink cartridge?
The print quality decreases when an old ink cartridge is used. Replace the
old ink cartridge with a new one. Be sure to use the ink cartridge before the
expiry date (within six months after installing to the printer).
Is the media type setting correct?
It affects the print quality if the paper you have selected in the Main menu
(Windows) or Print Settings dialog (Mac OS X) does not match with the
paper that is loaded in the printer. Be sure to match the media type setting
with the paper that is loaded in the printer.
Did you select Speed for Print Quality?
The print quality may decrease when you select Speed rather than Quality.
If you want to improve your print quality, select Quality for the Print Quality
setting in the Main menu.
Are you using PhotoEnhance?
Photo Enhance provides a variety of image-correction settings for the
image data of which contrast or brightness is not appropriate. Because of
that, if Photo Enhance is enabled, the color of the prints may differ from the
color you see on the display.
See “Auto Color Adjustment by PhotoEnhance (Windows only)” on
page 128
Have you made color adjustment settings?
The color is produced differently because the output devices (such as
display, printer) are different. In order to reduce the differences in color
between each device, perform color adjustment.
See “Using Color Management” on page 164
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Problem Solver
Cause
What to do
Print quality is poor, uneven,
too light, or too dark.
Have you compared the printing result with the image on the display
monitor?
Since monitors and printers produce colors differently, printed colors will not
always match on-screen colors perfectly.
❏
Televisions and monitors produce a range of colors by combining the 3
colors known as the 3 primary colors of light, red (R), green (G), and blue
(B). When none of the lights are shining, the result is black, and when all
3 colors are shining, the result is white.
❏
However, color gravure printing and color printers use a combination of
the 3 primary colors of pigment, yellow (Y), magenta (M), and cyan (C).
When no color is applied, the result is white, and when all 3 colors are
mixed evenly, the result is black.
❏
Printing a scanned image necessitates the changes from the original
image (CMY) to the monitor (RGB) then to the print (CMY), making color
matching even more difficult. In this case, color matching between the
devices is handled by ICM (Windows) or ColorSync (Mac OS X).
When using a color management system such as ICM (Windows) or
ColorSync (Mac OS X), have you set a monitor profile?
For proper management, the input devices and applications used must
support ICM (Windows) or ColorSync (Mac OS X). Also, it is necessary to set
the profile for the monitor that you are using.
Did you open the front cover during printing?
If the front cover is opened during printing, the carriage stops suddenly
causing unevenness in the color. Do not open the front cover during
printing.
Does INK LOW appear on the LCD panel?
The print quality may decrease when the ink is nearly expended. Replace
the ink cartridge with a new one. If the print quality is not good after
replacing the ink cartridge, perform head cleaning a few times.
The color is not the same as
another printer.
Colors vary depending on the printer type due to each printer’s
characteristics.
Since each printer differs according to the model, such as the ink, printer
driver, and printer profile, hence each printer’s results slightly differ as well.
You can achieve similar colors with the same color adjustment method
(sRGB or Adobe RGB) or gamma setting by using the printer driver.
See “Using Color Management” on page 164
To match the color precisely, use the color measurement device to perform
color management.
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Problem Solver
Cause
What to do
The print is not positioned
properly on the paper.
Have you specified the print area?
Check the print area in the settings of the application and printer.
Is the paper size setting correct?
If the Paper Size setting and the size of the actual paper do not match, the
print may not be where you want it, or part of it may be cut off. In this case,
check the print settings.
Is the paper skewed?
If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it
is skewed. In this case, the print will not be in the print area. Set PAPER SKEW
CHECK to ON in the Menu mode.
See “PRINTER SETUP” on page 21
Does the print data fit within the paper width?
If the print image is bigger than the paper width, printing normally stops.
However, if the PAPER SIZE CHECK is OFF, the paper is printed even if the paper
width is exceeded. Set PAPER SIZE CHECK to ON in the Menu mode.
See “PRINTER SETUP” on page 21
Is the roll paper margin set to 15 mm or 35 mm?
With auto rotation, or if you print to the full width of the paper (printing at A1
vertical size on 24-inch wide roll paper, or printing at A2 horizontal size), if the
ROLL PAPER MARGIN is set to 15 mm or 35 mm, the data extending beyond the
print area on the right side of the paper is not printed. Set ROLL PAPER MARGIN
to 3 mm.
See “PRINTER SETUP” on page 21
Left/right ruled lines are
bumpy.
Is the print head misaligned (leaving gaps)? (during bidirectional printing)
With bidirectional printing, the print head prints while moving left and right.
If the print head is misaligned, ruled lines may be printed misaligned with
gaps. If vertical ruled lines are misaligned with bidirectional printing, adjust
the gap.
See “Print head alignment” on page 82
The printed surface is scuffed
or soiled.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For
information about the media types and appropriate settings for printing on
paper from other manufacturers or when using a raster image processor
(RIP), please refer to the handling instructions for the paper, or contact the
retailer of the paper or the manufacturer of the RIP.
Is the print head scuffing the printed surface with thick paper?
When using thick paper, the print head may scuff the printed surface. In this
case, set PLATEN GAP to a point between WIDE and WIDEST.
See “PRINTER SETUP” on page 21
The paper is creased.
Are you using the printer at normal room temperature?
Epson's special paper should be used at normal room temperature
(temperature: 15 to 25°C, humidity: 40 to 60%). For information about paper
such as thin paper from other manufacturers that requires special handling,
refer to the relevant handling instructions.
When using paper other than Epson special media, have you set the paper
characteristics?
When using paper other than Epson special media, set the paper
characteristics (custom paper) before printing.
See “Printing with Non-Epson Media” on page 157
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Problem Solver
Cause
What to do
The back of the printed
paper is soiled.
Set PAPER SIZE CHECK to ON in the Menu mode.
If the print image is bigger than the paper width and the PAPER SIZE CHECK
is OFF, the image is still printed extending beyond the print area, causing the
inside of the printer to become soiled. In order to keep the inside of the
printer clean, set PAPER SIZE CHECK to ON in the Menu mode.
See “PRINTER SETUP” on page 21
Too much ink is being
released.
Is the Media Type setting correct?
Make sure that the paper settings of the printer match the paper that you
are using. The discharge of ink is controlled in accordance with the media
type. If you print on plain paper using the photo paper setting, too much ink
will be discharged for the type of paper.
Is the Color Density setting correct?
Lower the density of the ink in Paper Configuration dialog box in the printer
driver. The printer may be discharging too much ink for the paper. See the
online help of the printer driver for detailed information on the Paper
Configuration dialog box.
Margins appear with
borderless printing.
Are the settings for the print data in the application correct?
Ensure that the paper settings in the application are correct as well as in the
printer driver.
See “Borderless Printing” on page 136
Are the paper settings correct?
Make sure that the paper settings of the printer match the paper that you
are using.
See “Paper Information” on page 171
Have you changed the amount of enlargement?
Adjust the amount of enlargement for borderless printing. Margins may
appear if you set the amount of enlargement to Min.
See “Borderless Printing” on page 136
Is the paper stored correctly?
The paper may expand or contract if it is not stored correctly so that margins
appear even when borderless is set. Refer to the handling instructions for the
paper for correct storage.
Are you using paper that supports borderless printing?
Paper that is not intended for borderless printing may expand or contract
during use so that margins appear even when borderless is set. We
recommend that you use the recommended paper for borderless printing.
See “Paper Information” on page 171
Try to adjust the cutter.
When there are margins on the top and bottom of the roll paper while
performing borderless printing, try CUTTER ADJUSTMENT. It may reduce the
margins.
See “MAINTENANCE” on page 23
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Problem Solver
Feeding or ejecting troubles
Cause
What to do
Unable to feed or eject
paper.
Is the paper loaded in the right position?
Refer to the following for the correct position to load the paper.
See “Paper Handling” on page 30
If the paper is loaded correctly, check the condition of the paper that you
are using.
Is the paper loaded vertically?
Single sheets should always be loaded vertically. If they are loaded
horizontally, the paper is not recognized and an error occurs.
See “Supported Media” on page 30
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always use new paper.
Is the paper damp?
Do not use paper that is damp. Also, Epson special media should be left in
the bag until you intend to use it. If it is left out for a long time the paper curls
up and gets damp so that it does not feed properly.
Is the paper wavy or slack?
Single sheet paper becomes wavy or slack due to changes in temperature
or humidity which may result in the printer being unable to recognize the
paper size correctly. In this case, flatten the paper before loading it in the
printer.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer.
For information about the paper types and appropriate settings for printing
on paper from other manufacturers or when using a raster image processor
(RIP), please refer to the handling instructions for the paper, or contact the
retailer of the paper or the manufacturer of the RIP.
Are you using the printer at normal room temperature?
Epson special media should be used at normal room temperature
(temperature:15 to 25°C, humidity: 40 to 60%).
Is the paper jammed in the printer?
Open the front cover of the printer and check that there are no paper jams
or foreign objects in the printer. If there is a paper jam, remove the paper
while referring to the following.
See “To remove jammed paper, follow the steps below:” on page 108
Unable to rewind the roll
paper.
Is the status of the printer after the paper cut but in the READY state?
Rewinds the roll paper automatically when pressing the
button in the
waiting mode after cutting the paper. If you use the optional Auto Take-up
Reel Unit, the printer does not rewind the paper.
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Problem Solver
Cause
What to do
The paper is jammed.
To remove jammed paper, follow the steps below:
1. If roll paper is jammed, open the roll paper cover and cut the paper at
the paper insertion slot.
2. Make sure that the Pause light is not flashing, and then press the
button to release the paper presser.
3. Rewind the roll paper.
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Problem Solver
Cause
What to do
The paper is jammed
4. Open the front cover if the paper is jammed inside the printer.
Caution:
Be careful not to touch the cables around the print head; otherwise, the
printer may be damaged.
5. Carefully remove the jammed paper.
Be careful not to touch the roller, ink absorption, and ink tubes inside the
printer.
6. Close the front cover, and then turn the printer off and back on.
To load the paper, see the following section.
“Using Roll Paper” on page 31
“Using Cut Sheet Media” on page 38
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Problem Solver
Other troubles
Cause
What to do
Color ink runs out quickly
even when printing in the
Advanced B&W Photo mode
or when printing black data.
Color ink is consumed in print head cleaning.
When print head cleaning is performed, all nozzles are cleaned so that the
ink for all colors is consumed. (Even when Advanced B&W Photo mode is
selected, the ink for all colors is consumed during cleaning.) However, when
you specify nozzles using CLEAN EACH COLOR in the MAINTENANCE menu, you
can save the inks when you perform cleaning.
See “Head cleaning” on page 78
The printer driver is not the
latest version.
Please obtain the latest printer driver.
Normally the printer driver packaged with the printer can be used without
any problems. However, when applications are upgraded, it may be
necessary to upgrade the printer driver. In this case, access the Epson Web
site to obtain the latest printer driver.
The paper is not cut cleanly.
Replace the cutter.
If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.
See “Replacing the Cutter” on page 72
There are copies of the printer
driver in Windows.
Have you installed the same printer driver several times?
If you install the driver for this printer when the driver for the printer is already
installed in Windows, icons labeled as copies appear in the Printer or Printers
and Faxes folder (e.g., [EPSON Stylus Pro 9900 (Copy 2)], [EPSON Stylus Pro
9900 (Copy 3)]) You may delete the copies and leave the icon of the
original driver. If at least one icon remains for the printer in the printer folder,
the printer driver itself is not deleted even if the other icons are deleted.
The red light is on inside the
printer.
This is not a failure.
The red light is a lamp inside the printer.
The plastic part in the roll
paper cover comes off.
Reattach the part.
Reattach the plastic part from the rear side of the printer, keeping the roll
paper cover closed. Insert the part from its top edge into the roll paper
cover.
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Using the Printer Software (Windows)
❏ Makes the printer settings, such as the media
type, paper size. You can register these
settings, and you can also easily import or
export these registered settings.
Using the Printer
Software (Windows)
Printer Software
Introduction
The printer software CD-ROM includes the
following software. See its online help for detailed
information for each software.
❏ Printer driver
❏ EPSON Status Monitor 3
❏ EPSON LFP Remote Panel 2
❏ Executes the printer maintenance functions
and sets the operation of the printer driver in
the Utility tab. You can also import or export
printer settings.
Note:
The dialog box may differ depending on the version of
the printer software.
Printer driver
The printer driver lets you print documents from
applications to the printer.
The following are the main functions of the
printer driver:
❏ Sends the print data to the printer.
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Accessing the Printer
Driver
EPSON Status Monitor 3
This utility provides you with printer status
information, such as the ink cartridge status, the
free space of the maintenance tank, and it also
checks for printer error. EPSON Status Monitor 3
is installed with the printer driver automatically.
You can access the printer driver in the following
ways:
❏ From Windows applications
❏ From the Printer icon
From Windows applications
Access the printer driver from your application
when you make the print settings.
The following procedures may differ depending
on the application you use.
A
From the File menu, select Print or Page
Setup.
B
Make sure your printer is selected, and click
Printer, Setup, Options, Properties, or
Preferences.
EPSON LFP Remote Panel 2
EPSON LFP Remote Panel 2 gives the user a
broad range of control over the printer, to update
the firmware or register the custom paper.
Example:
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Using the Printer Software (Windows)
Example:
From the Printer icon
When you make common settings or perform
printer maintenance, such as Nozzle Check, Head
Cleaning, access the printer driver from the
Printer icon.
A
Open the Printers and Faxes or Printers
folder.
For Windows XP:
Click Start, click Control Panel, click
Printers and Other Hardware, and then
click Printers and Faxes.
The printer driver window appears.
Note:
If your Control Panel is in the Classic View,
click Start, click Control Panel, and then
click Printers and Faxes.
For Windows Vista:
Click
, click Control Panel, click
Hardware and Sound, and then click
Printers.
For Windows 2000:
Click Start, point to Settings, and then
select Printers.
Make the settings as necessary, and then start
printing.
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Using the Printer Software (Windows)
B
Getting Information
Through Online Help
Right-click your printer icon, and click
Printing Preferences.
You can view a detailed explanation using the
following ways.
❏ Right-click the item, and then click Help.
The printer driver window appears.
The settings you make here become the default
settings of the printer driver.
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Using the Printer Software (Windows)
❏ For Windows XP/Windows 2000, click the
button on the top right of the printer
driver window, and then click the item.
Using the Printer Utilities
The Epson printer utilities let you check the
current printer status and perform printer
maintenance from your screen.
Nozzle Check
This utility checks the print head nozzles to see if
they are clogged and need to be cleaned. Check
the nozzles when you notice the print quality has
declined and after cleaning to confirm that the
print head nozzles have been cleaned. If the print
head nozzles are clogged, perform head cleaning.
See “Nozzle check” on page 76
Head Cleaning
This utility cleans the color and black print heads.
You may need to clean the print head if you notice
the print quality has declined.
See “Head cleaning” on page 78
Print Head Alignment
This utility can be used to improve the print
quality of your printed data. The alignment of the
print head may need to be adjusted if vertical
lines appear out of alignment or if white or black
banding noise appear in your printed data. Use
this utility to realign the print head.
See “Print head alignment” on page 82
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Using the Printer Software (Windows)
EPSON Status Monitor 3
Using EPSON Status Monitor 3
This utility provides you with printer status
information, such as the ink cartridge status, the
free space of the maintenance tank, and it also
checks for printer error.
See “Using EPSON Status Monitor 3” on page
116
EPSON Status Monitor 3 provides you with
detailed printer status information, a graphic
display of the ink cartridge status and the free
space of the maintenance tank, and status
messages. To know the detailed status of the
printer, open the printer detailed window.
EPSON Status Monitor 3 starts to monitor the
printer status when the printing begins, and if
there are any problems, it shows an error message
and its solutions. You can also access EPSON
Status Monitor 3 from the printer driver or the
shortcut icon by double-clicking the
printer-shaped icon on the Windows taskbar to
check the status of the printer.
Monitoring Preferences
This function lets you specify the monitoring
feature of EPSON Status Monitor 3.
See “Using Monitoring Preferences” on page
117
Print Queue
This function displays the job waiting list.
You can check the list of all jobs waiting and their
information, and also cancel or restart print jobs.
Accessing EPSON Status Monitor 3
Speed & Progress
You can make settings related to print speed and
progress.
Open the printer driver window, and click the
Utility tab, and then click EPSON Status
Monitor 3.
Menu Arrangement
You can arrange the Select Setting, Media Type,
and Paper Size list items. Arrange the items as
you prefer, or classify the items into groups. You
can also hide the items you are not using.
Export or Import
You can export or import the printer driver
settings. It is convenient to use this function when
you want to make the same printer driver settings
to multiple computers.
EPSON LFP Remote Panel 2
This utility lets you optimize your printer. You
can start this utility only if it is installed. See the
EPSON LFP Remote Panel 2 online help for
detailed information.
Printer Firmware Update
EPSON LFP Remote Panel 2 is started and
updates the printer firmware. See the EPSON LFP
Remote Panel 2 online help for detailed
information.
Printer Linearization
You can calibrate the printer using the optional
SpectroProofer. See the SpectroProofer online
help for detailed information.
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Using the Printer Software (Windows)
Using Monitoring Preferences
Note:
In the Monitoring Preferences dialog box, select the
Shortcut Icon check box to display a shortcut icon on
your Windows taskbar. Right-click the shortcut icon,
and select the printer name to display the EPSON
Status Monitor 3 dialog box.
See “Viewing information in Monitoring
Preferences” on page 118
This function lets you specify the monitoring
feature of EPSON Status Monitor 3.
Accessing Monitoring Preferences
Open the printer driver window, click the Utility
tab, and then click Monitoring Preferences.
Viewing information in EPSON
Status Monitor 3
EPSON Status Monitor 3 provides you with
detailed printer status information, a graphic
display of the ink cartridge status and the free
space of the maintenance tank, and status
messages. If a problem occurs during printing, an
error message appears. Check the message and
solve the problem accordingly.
Note:
In the Monitoring Preferences dialog box, select the
Shortcut Icon check box to display a shortcut icon
on your Windows taskbar. Right-click the shortcut
icon, and select Monitoring Preferences to open the
Monitoring Preferences dialog box.
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Using the Printer Software (Windows)
Uninstalling the Printer
Software
Viewing information in Monitoring
Preferences
In the Monitoring Preferences dialog box, you can
select error types for which you wish to receive
notification, and you can make the shortcut icon
setting and monitoring of shared printers setting.
This section describes how to uninstall the printer
software from your computer.
Note:
❏ For Windows XP/Windows Vista, you must log
in as a user with an Administrator account.
When you uninstall the printer software from
Windows Vista, the password may be required. If
you are asked for the password, enter it and
continue the operation.
❏
For Windows 2000, you must log in as a user
with administrator rights (a user belonging to
the Administrators group).
Uninstalling the printer driver
To uninstall the printer driver, follow the steps
below.
A
Turn off the printer, and unplug the
interface cable connected with the
computer and printer.
B
Click Add or Remove Programs (or
Add/Remove Programs) in the Control
Panel.
For Windows Vista, click Uninstall a
programs from Programs category in the
Control Panel.
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C
Select EPSON Printer Software, and then
click Change/Remove (or
Uninstall/Change).
Uninstalling EPSON LFP
Remote Panel 2
EPSON LFP Remote Panel 2 can be uninstalled
from Add or Remove Programs (or Add/Remove
Programs) in the Control Panel. For detailed
information, see the EPSON LFP Remote Panel 2
online help.
D
Select the target printer icon, and then click
OK.
E
Follow the on-screen instructions to
complete uninstallation.
When the confirmation message appears,
click Yes.
Note:
When you delete the printer driver, the
following message appears.
In the personal settings information file, the
settings you have made are saved. If you do not
delete this file, you can use the settings you
have registered when you reinstall the printer
driver. Click No if you plan to reinstall the
printer driver later, or click Yes to delete the
file completely.
Restart the computer when you reinstall the
printer driver.
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Using the Printer Software (Mac OS X)
Using the Printer
Software
(Mac OS X)
Printer driver
The printer driver lets you print documents from
applications to the printer.
The following are main functions of the printer
driver:
❏ Sends the print data to the printer.
Printer Software
Introduction
❏ Makes the printer settings, such as the media
type, paper size. You can register these
settings, and you can also easily import or
export these registered settings.
The printer software CD-ROM includes the
following software. See the Unpacking and Setup
Guide for installing the software and its online
help for detailed information for each software.
❏ Printer driver
❏ EPSON Printer Utility2
❏ EPSON StatusMonitor
❏ EPSON LFP Remote Panel 2
Note:
The dialog may differ depending on the version of the
printer software.
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EPSON Printer Utility3
EPSON LFP Remote Panel 2
You can execute the printer maintenance
functions, such as Nozzle Check, Head Cleaning.
EPSON Printer Utility3 is installed with the
printer driver automatically.
EPSON LFP Remote Panel 2 gives the user a
broad range of control over the printer, to update
the firmware or register the custom paper.
EPSON StatusMonitor
This utility provides you with printer status
information, such as the ink cartridge status, the
free space of the maintenance tank, and a printer
error.
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Accessing the Printer
Driver
Accessing the Print dialog
To access the printer driver, follow the steps
below. The following procedures may differ
depending on the application you use.
A
Click Print on the File menu of your
application.
B
The Print dialog is displayed.
❏ Page Setup dialog
You can make the paper settings, such as
media type, paper size.
❏ Print dialog
You can make the settings related to print
quality.
Accessing the Page Setup
dialog
A
Click Page Setup on the File menu of your
application.
For Mac OS X 10.5, click the
button.
Make the settings as necessary, and then start
printing.
B
The Page Setup dialog is displayed.
Note:
For Mac OS X 10.5, you can make the Page Setup
settings depending on the application you use.
You can select a paper size, borderless
printing, a paper source, and a print area in
the Paper Size setting.
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Getting Information
Through Online Help
To access the online help, click the
the dialog of the printer driver.
Using Printer Utilities
The Epson printer utilities let you check the
current printer status and perform printer
maintenance from your screen.
button in
EPSON StatusMonitor
This utility provides you with printer status
information, such as the ink cartridge status, the
free space of the maintenance tank, and a printer
error.
Nozzle Check
This utility checks the print head nozzles to see if
they are clogged and need to be cleaned. Check
the nozzles when you notice the print quality has
declined and after cleaning to confirm that the
print head nozzles have been cleaned. If the print
head nozzles are clogged, perform head cleaning.
See “Nozzle check” on page 76
Head Cleaning
This utility cleans the color and black print heads.
You may need to clean the print head if you notice
the print quality has declined.
See “Head cleaning” on page 78
Print Head Alignment
This utility can be used to improve the print
quality of your printed data. The alignment of the
print head may need to be adjusted if vertical
lines appear out of alignment or if white or black
banding noise appear in your printed data. Use
this utility to realign the print head.
See “Print head alignment” on page 82
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EPSON LFP Remote Panel 2
Using EPSON StatusMonitor
This utility lets you optimize your printer. You
can start this utility only if it is installed. See the
EPSON LFP Remote Panel 2 online help for
detailed information.
EPSON StatusMonitor provides you with
detailed printer status information, a graphic
display of the ink cartridge status and the free
space of the maintenance tank, and status
messages.
Manual
You can access the User’s Guide. If the User’s Guide
is not installed, it will access a technical support
Web site.
Note:
The printer error message appears automatically on
your screen even if EPSON StatusMonitor is not
opened.
Printer Firmware Update
EPSON LFP Remote Panel 2 is started and
updates the printer firmware. See the EPSON LFP
Remote Panel 2 online help for detailed
information.
Accessing EPSON StatusMonitor
Open the EPSON Printer Utility3 window, and
then click EPSON StatusMonitor.
Accessing EPSON Printer
Utility3
You can access the EPSON Printer Utility3 using
the following ways.
❏ In the Print dialog, select Print Settings, and
then click the
icon.
❏ Double-click the Applications folder, and
then double-click the EPSON Printer Utility3
icon.
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Uninstalling the Printer
Software
Viewing information in EPSON
StatusMonitor
EPSON StatusMonitor provides you with
detailed printer status information, a graphic
display of the ink cartridge status and the free
space of the maintenance tank, and status
messages. If a problem occurs during printing, an
error message appears. Check the message and
solve the problem accordingly.
To uninstall the printer software, follow the steps
below.
Uninstalling the printer driver
To uninstall the printer driver and EPSON Printer
Utility3, follow the steps below.
125
A
Turn off the printer, and unplug the
interface cable connected with the
computer and printer.
B
Close the all application software.
C
Double-click the hard disk icon.
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Using the Printer Software (Mac OS X)
D
For Mac OS X 10.5:
Select the printer, and then click -.
For Mac OS X 10.5:
Double-click the Applications folder, and
then double-click the System Preferences
folder. Then double-click the Print & Fax
folder.
For Mac OS X 10.3.9 to 10.4:
Select the printer, and then click Delete.
After clicking Delete, close the dialog.
For Mac OS X 10.3.9 to 10.4:
Double-click the Applications folder, and
then double-click the Utilities folder.
Double-click Printer Setup Utility.
E
F
Insert the printer software CD-ROM into
the CD-ROM drive.
G
Double-click the Printer Driver folder.
Delete the printer.
Note:
If the folder does not appear, double-click the
EPSON icon on the desk top.
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H
Double-click the EPSON_IJ_Printer icon.
Uninstalling EPSON LFP
Remote Panel 2
Drag the EPSON LFP Remote Panel 2 folder to
the Trash. See the EPSON LFP Remote Panel 2
online help for more information.
I
If the Authenticate dialog appears, enter the
password or phrase and then click OK.
To uninstall the printer driver, you must
log in as a user with administrator rights.
J
K
Click Continue, and then click Accept.
L
Follow the on-screen instructions to
uninstall the printer driver.
Select Uninstall from the pull-down menu,
and then click the Uninstall button.
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Variety of Printings
Note:
This is a setting example for Windows Vista, when
printing from Adobe Photoshop CS3 by using
PhotoEnhance.
Auto Color Adjustment
by PhotoEnhance
(Windows only)
When using PhotoEnhance, you can adjust the
color of the prints depending on the types of
subject, such as people, landscape, or night scene.
It can also convert color data to gray print or sepia
print. The printer driver performs color
adjustment automatically when selecting your
desired mode. PhotoEnhance is Epson's
proprietary technology that uses the color
reproduction range of the printer effectively to
ensure the image data is output with beautiful
balanced color.
For Windows
When using PhotoEnhance in the printer driver
from an application with a color management
function, the settings vary depending on the
Windows environment and type of the
application. Refer to the following chart to set the
application.
Windows Vista/
Windows XP
Service Pack 2
or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop
CS3
Printer
Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
128
A
Open the printer driver window.
B
Click Custom for the Mode in the Main
menu, and select PhotoEnhance, and then
click Advanced.
See “From Windows applications” on
page 112
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C
Color Adjustment by
the Printer Driver
In the PhotoEnhance dialog box, select the
effect settings.
See the online help of the printer driver for
detailed information.
You can adjust colors using the printer driver
during printing by setting one of the following
three color systems.
❏ EPSON Standard (sRGB)
❏ Adobe RGB
❏ Charts and Graphs
D
Check other settings, and then start
printing.
Furthermore, when you set manual color
adjustment (by selecting Custom for Windows or
Advanced Settings for Mac OS X), you can
perform fine tuning of the color and brightness.
Use this function if the application does not
support color management.
For Windows
The settings vary depending on the Windows
environment and type of application used, when
the printer driver performs the automatic or
manual color adjustment by using an application
featuring a color management function. Refer to
the following chart to set the application.
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Windows Vista/
Windows XP
Service Pack 2
or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop
CS3
Printer
Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
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Variety of Printings
D
Note:
This is a setting example for Windows Vista, when
printing from Adobe Photoshop CS3 by using
automatic or manual color adjustment.
Make the necessary settings.
See the online help of the printer driver for
detailed information.
Note:
You can perform the color adjustment by
checking the sample image on the left side of
the window. You can also use the color circle
for the fine color adjustment.
A
Open the printer driver window.
B
In the Main menu, select Automatic or
Custom.
For Mac OS X
C
Select the method for the color adjustment.
The settings vary depending on the Mac OS X
environment and the type of application used,
when the printer driver performs the automatic
or manual color adjustment by using an
application featuring a color management
function. Refer to the following chart to set the
application.
E
See “From Windows applications” on
page 112
If you select Custom for the Mode to set
manually, select Color Controls, and then
click Advanced.
Check other settings, and then start
printing.
Adobe
Photoshop
CS3
Mac OS X 10.5
Mac OS X
10.3.9 to 10.4
Printer
Manages
Colors
No Color
Management
No Color
Management
No Color
Management
Adobe
Photoshop
Lightroom
Other
applications
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C
Note:
This is a setting example for Mac OS X 10.5, when
printing from Adobe Photoshop CS3 by using
automatic or manual color adjustment.
A
Open the Print dialog.
B
For Mac OS X 10.5, select Color Matching,
and then select EPSON Color Controls.
Open the advanced settings dialog.
For Mac OS X 10.5:
Select Print Settings, and change Color
Settings if necessary. If you adjust the color
manually, click Advanced Color Settings.
Note:
If you use Adobe Photoshop CS3 or Adobe
Photoshop Lightroom for Mac OS X 10.5,
clear the Use Generic RGB checkbox. When
you use another application, select the
checkbox.
See “Accessing the Print dialog” on
page 122
For Mac OS X 10.3.9 to 10.4:
Select Printer Color Management, and
click Color Controls, and then click
Advanced Settings.
Note:
When using Adobe Photoshop CS3 or Adobe
Photoshop Lightroom in Mac OS X 10.5, make
sure EPSON Color Controls is selected. If
EPSON Color Controls is not selected, open
the Print dialog, and select Printer Manages
Colors for Color Handling.
See “For Mac OS X” on page 130
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D
Black-and-White Photo
Printing
Make the necessary settings.
See the online help of the printer driver for
detailed information.
For Mac OS X 10.5:
Advanced black-and-white photo printing is
available by making the settings in the Color
Controls dialog box, without using the
application software. The print image is adjusted
without affecting the original data.
For Windows
The settings vary depending on the Windows
environment and the type of application used,
when the printer driver performs the
black-and-white photo printing by using an
application featuring a color management
function. Refer to the following chart to set the
application.
Windows Vista/
Windows XP
Service Pack 2
or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop
CS3
Printer
Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
For Mac OS X 10.3.9 to 10.4:
E
Check other settings, and then start
printing.
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Note:
This is a setting example for Windows Vista, when
printing from Adobe Photoshop CS3 by using
Advanced B&W Photo printing.
A
Open the printer driver window.
B
Select Advanced B&W Photo for the Color.
C
Click Custom for the Mode in the Main
menu, and select Color Controls, and then
click Advanced.
D
Make the necessary settings, and then start
printing.
For more detailed information, see the
online help of the printer driver.
See “From Windows applications” on
page 112
E
133
Check other settings, and then start
printing.
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Variety of Printings
For Mac OS X
The settings vary depending on the Mac OS X
environment and the type of application used,
when the printer driver performs the Advanced
B&W Photo printing by using an application
featuring a color management function. Refer to
the following chart to set the application.
Adobe
Photoshop
CS3
Mac OS X 10.5
Mac OS X
10.3.9 to 10.4
Printer
Manages
Colors
No Color
Management
No Color
Management
No Color
Management
A
Open the Print dialog.
B
Select Print Settings, and select Advanced
B&W Photo for the Color.
See “Accessing the Print dialog” on
page 122
For Mac OS X 10.5:
Adobe
Photoshop
Lightroom
Other
applications
Note:
This is a setting example for Mac OS X 10.5, when
printing from Adobe Photoshop CS3 by using
Advanced B&W Photo printing.
Note:
If you use Adobe Photoshop CS3 or Adobe
Photoshop Lightroom for Mac OS X 10.5,
clear the Use Generic RGB checkbox. When
you use another application, select the
checkbox.
For Mac OS X 10.3.9 to 10.4:
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C
D
Open the advanced settings dialog.
For Mac OS X 10.5:
Click Advanced Color Settings.
Make the necessary settings.
For more detailed information, see the
online help of the printer driver.
For Mac OS X 10.5:
For Mac OS X 10.3.9 to 10.4:
Select Printer Color Management.
For Mac OS X 10.3.9 to 10.4:
E
135
Check other settings, and then start
printing.
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Variety of Printings
Borderless Printing
Supported media type
The following media sizes are supported for
borderless printing.
You can print your data without margins on
paper. There are two types of borderless printing.
Paper width
Note:
If you are using roll paper, all four sides can be
borderless, and if you are using a sheet of paper, only
left and right sides can be borderless.
254 mm/10 inch
300 mm
329 mm/13 inch/Super A3
❏ Auto Expand
406 mm/16 inch
Enlarge the size of print data automatically
and print without margins. Enlarged areas
that exceed the paper size will not be printed
on the paper.
432 mm/17 inch
515 mm/B2
594 mm/A1
610 mm/24 inch/Super A1
728 mm/B1✽
914 mm/36 inch/Super A0✽
1118 mm/44 inch/Super B0✽
✽ Epson Stylus Pro 7900/7910 does not support these
size.
Depending on the media type, the print quality
may decline or the borderless printing is not
supported. See the following section for detailed
information.
See “Paper Information” on page 171
❏ Retain Size
Using an application, enlarge your image data
to exceed the paper width and height, to avoid
unprinted areas appearing along the left and
right edges. The printer driver does not
enlarge the image data. Enlarging 3 mm in
both the left and right directions (total of
6 mm) is recommended by using the
application that created the data.
Select this setting if you do not want to change
the ratio of your print data by the printer
driver.
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Application settings
Printer driver settings
Set the size of the image data using the Page
Setting dialog box of the application software.
To print your data with this feature, follow the
steps below.
For Auto Expand
For Windows
❏ Set the same paper size as used for printing.
A
Open the printer driver window.
B
In the Main menu, select the media type,
paper source, page size, or paper size.
C
When you print on roll paper, click Roll
Paper Option, and select the Auto Cut
setting.
❏ If your application has margin settings, set the
margin to 0 mm.
❏ Make the image data as large as the paper
size.
See “From Windows applications” on
page 112
For Retain Size
❏ Enlarge 3 mm in both the left and right
directions (total of 6 mm), using the
application that created the data.
❏ If your application has margin settings, set the
margin to 0 mm.
❏ Make the image data as large as the paper
size.
See “Roll paper cut for borderless
printing” on page 140
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E
For Mac OS X
Select Borderless, and then click
Expansion.
Select Auto Expand or Retain Size. If you
select Auto Expand, set the amount of
enlargement.
Max
3 mm for left and 5 mm for
right (the image shifts 1 mm to
the right)
Standard
3 mm for left and right
Min
1.5 mm for left and right
A
Open the Page Setup dialog.
B
Select the printer, and then select the paper
size and borderless printing such as Auto
Expand or Retain Size, and then click OK.
C
Open the Print dialog.
D
If Auto Expand is selected, set the amount
of the enlargement.
See “Accessing the Page Setup dialog”
on page 122
See “Accessing the Print dialog” on
page 122
Max
3 mm for left and 5 mm for
right (the image shifts 1 mm to
the right)
Standard
3 mm for left and right
Min
1.5 mm for left and right
For Mac OS X 10.5:
Select Page Layout Settings.
Note:
Moving the slider towards Min decreases the
amount of the image enlargement; however, as
this amount decreases, margins may appear on
one or more sides of the paper.
F
Check the other settings, and then start
printing.
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For Mac OS X 10.5:
Select Page Layout Settings.
For Mac OS X 10.3.9 to 10.4:
Select Expansion.
Note:
Moving the slider towards Min decreases the
amount of the image enlargement; however, as
this amount decreases, margins may appear on
one or more sides of the paper.
E
For Mac OS X 10.3.9 to 10.4:
Select Roll Paper Option.
In the Print Settings dialog, select the media
type.
See “Roll paper cut for borderless
printing” on page 140
G
F
If you print on roll paper, select the Auto
Cut setting.
139
Check the other settings, and then start
printing.
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Variety of Printings
Roll paper cut for borderless printing
When you use roll paper for borderless printing, the paper cut operation is different according to the
Borderless and Auto Cut settings of the printer driver.
Printer
driver
setting
No margins for left and
right
No margins for all directions
(single cut)
No margins for all directions
(double cut)
Borderless: Enable
Borderless: Enable
Borderless: Enable
Auto Cut: Normal Cut
Auto Cut: Single Cut
Auto Cut: Double Cut
Normal Cut is default
setting.
❏
The top area may smear
because the top area of
the roll paper is cut while
the print operation is
stopped.
❏
The top area may smear
because the top area of
the roll paper is cut while
the print operation is
stopped.
❏
If the cut position is slightly
shifted, the image on the
continuous page remains
on the top or bottom
area; however, the
printing time gets shorter.
❏
❏
If you select Single Cut
and print only a piece of
paper, the operation will
be the same as Double
Cut. If you print more than
one paper continuously,
cut 1 mm along the inside
of each picture to avoid
creating a margin
between pictures.
Because the inside of
each picture is cut in
order to not leave a
white area in the top
and bottom areas, the
length of the paper
becomes 2 mm shorter.
❏
After cutting the bottom
area of the previous
page, the printer feeds
the paper and then cuts
the top area of the next
page. Because of that,
80 to 130 mm of scrap of
paper is produced. Take
care to cut the paper
precisely.
Printer
operations
Explanation
Note:
When you want to cut prints manually, select Off.
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Enlarge or Reduce Size
Printing
Fit to Page
You can fit the size of your data to the size of
paper you print on. There are three ways to
enlarge or reduce the size of your data.
For Windows
You can fit the size of your data to the size of
paper you to print on.
❏ Fit to Page
Proportionally enlarges or reduces the size of
your data to make it fit the paper size you
have selected in the Output Paper list.
❏ Fit to Roll Paper Width (Windows only)
Proportionally enlarges or reduces the size of
your data to make it fit the width of the roll
paper you have selected in Output Paper list.
❏ Custom
Lets you define the percentage you want to
enlarge or reduce a data.
141
A
Open the printer driver window.
B
Click the Page Layout tab, and then select
the same paper size as the paper size of the
data.
See “From Windows applications” on
page 112
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For Mac OS X 10.4 to 10.5
Select the paper size that is loaded in the
printer from the Output Paper list.
Proportionally enlarges or reduces the size
of your data to make it fit the paper size you
have selected for the Output Paper.
A
Open the Print dialog.
B
Select Paper Handling, and select Scale to
fit paper size.
See “Accessing the Print dialog” on
page 122
For Mac OS X 10.5:
D
Check the other settings, and then start
printing.
For Mac OS X 10.4:
C
Select the paper size that is set in the
printer.
Note:
If you select the Scale down only checkbox,
the setting works a reduce direction only.
Clear the Scale down only checkbox, if you
perform enlarged size printing when the size of
the paper is larger than the print data.
D
142
Check the other settings, and then start
printing.
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Variety of Printings
Fit to Roll Paper Width
(Windows only)
A
Open the printer driver window.
B
Click the Page Layout tab, and then select
the same paper size as the paper size of the
data.
C
Select Reduce/Enlarge, and then click Fit to
Roll Paper Width.
D
Select the roll paper width that is loaded in
the printer from the Roll Width list.
See “From Windows applications” on
page 112
Proportionally enlarges or reduces the size
of your data to make it fit the paper size you
have selected for the Roll Width.
E
143
Check the other settings, and then start
printing.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
For Mac OS X
Custom
Lets you define the percentage you want to
reduce or enlarge.
For Windows
A
Open the printer driver window.
B
Click the Page Layout tab, and then select
the same paper size as the paper size of the
data.
C
Select the paper size that is loaded in the
printer from Output Paper or Roll Width.
D
Select Reduce/Enlarge, and then click
Custom.
Open the Page Setup dialog.
B
Select the printer and paper size that is
loaded in the printer.
C
Set the value for Scale.
D
Click OK.
See “Accessing the Page Setup dialog”
on page 122
See “From Windows applications” on
page 112
Click the arrows next to the Scale box to
select a proportion from 10 to 650%.
E
A
Check the other settings, and then start
printing.
144
For Mac OS X 10.5: 1 to 10000%
For Mac OS X 10.3.9 to 10.4: 1 to 400%
The Scale value has been set. Then, print
your data as usual.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
Pages Per Sheet Printing
For Windows
You can print two or four pages of your
document on one sheet of paper.
If you print continuous layout data prepared at
A4 size, it will be printed as shown below.
A
Open the printer driver window.
B
Click the Page Layout tab, select the
Multi-Page check box, select N-up, and
then click Settings.
C
In the Print Layout dialog box, specify the
order in which the pages will be printed.
See “From Windows applications” on
page 112
Note:
❏ For Windows users, use the printer driver's
function for layout printing. For Mac OS X, use
the standard feature of the operating system for
layout printing.
❏
You cannot use the Multi-Page function of
Windows printer driver if you are using
borderless printing.
❏
For Windows users, using the Fit to Page
function, you can print the data on different sizes
of paper.
See “Enlarge or Reduce Size Printing” on
page 141
To print frames around the pages printed
on each sheet, check the Print page frames
check box.
D
145
Check the other settings, and then start
printing.
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User’s Guide
Variety of Printings
Poster Printing
For Mac OS X
A
Open the Print dialog.
B
Select Layout from the list to specify the
order in which the pages will be printed.
The poster printing function allows you to print
poster-size images by enlarging one page to cover
several sheets of paper. This function is supported
by Windows only. You can make a poster or a
calendar by joining the several printed sheets of
paper together. Poster printing is available up to
16-fold of the normal printing (four sheets by four
sheets.) The poster printing function supports the
following two types.
See “Accessing the Print dialog” on
page 122
❏ Borderless poster printing
You can print a borderless poster-size image
by automatically enlarging one page to cover
several sheets of paper. You can make a poster
just by joining the several printed sheets of
paper together. Because the image data is
enlarged beyond the paper size, the area that
exceeds the sheets cannot be printed. This
function is available for roll paper only.
Note:
If you select other than None for Border, the
frames around the pages are printed on each
sheet.
C
Check the other settings, and then start
printing.
❏ Poster printing with margins
You can print a poster-size image by
automatically enlarging one page to cover
several sheets of paper. You need to cut the
margins and then join the several sheets of
paper together to make a poster.
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Variety of Printings
A
E
Prepare the print data by using an
application.
The printer driver automatically enlarges
the image data during printing.
B
Open the printer driver window.
C
Click the Page Layout tab, select the
Multi-Page check box, select Poster, and
then click Settings.
When you want to print a borderless
poster, select Borderless in the Main menu.
Then, select the Borderless Poster Print
check box, and select the number of panels,
and then click OK. Then go to step 6.
See “From Windows applications” on
page 112
Note:
If Single Cut is selected for Auto Cut, the
length of the paper becomes 1 or 2 mm shorter
because the inside of each picture is cut in
order to not leave a white area at the top and
bottom areas.
Select Off or Normal Cut for Auto Cut.
See “Roll paper cut for borderless
printing” on page 140
D
In the Poster Settings dialog box, select the
number of printed pages you want the
poster to cover.
Note:
You can make a larger poster if you select a
greater number for division.
147
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F
If you want margins around the poster,
make sure the Borderless Poster Print
check box is cleared, and make the other
settings as necessary.
Joining the sheets together
along the guide
The steps to join the sheets together are different
whether the printed sheets are borderless or not.
For borderless poster printing
This section explains how to join the four printed
pages together. Join the printed pages together
appropriately, and stick them on the back of
sheets using the cellophane tape.
Join them by the following order indicated in the
illustration below.
Note:
Borderless poster printing may not produce a seamless
poster image which consists of multiple printed sheets
of paper. If you want a seamless image, try the Poster
printing with margins feature.
Note:
Regarding the size when the parts are joined
together:
The finished size whether Trim Lines is
selected or not is the same. However, if Print
Cutting Guides is selected, the finished size is
smaller by the amount of the overlap.
G
Check the other settings, and then start
printing.
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Variety of Printings
For poster printing with margins
When you select Overlapping Alignment Marks,
the following marks are printed on the paper. See
the procedures below to join the four printed
pages together using the alignment marks.
B
Lay the upper left sheet on top of the upper
right sheet. The X marks should be matched
as in the illustration below, and join the
upper left sheet to the upper right sheet
with cellophane tape temporarily.
C
Cut the upper sheets along the alignment
mark (vertical red line).
The guide is black for the black-and-white
printing.
The four sheets are joined together by the
following order.
A
D
Join the upper left and right sheets together
with cellophane tape on the back of the
sheets.
E
Try step 1 to 4 for the lower sheets.
Cut the upper left sheet along the
alignment mark (vertical blue line).
The guide is black for the black-and-white
printing.
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F
Cut the bottom of upper sheets along the
alignment mark (horizontal blue line).
I
Join the upper sheets and lower sheets
together with cellophane tape on the back
of the sheets.
J
After joining all the sheets together, cut the
margins along the outer guide.
The guide is black for the black-and-white
printing.
G
Lay the upper sheets on top of the lower
sheets. The X marks should be matched as
in the illustration below, and join the upper
sheets and lower sheets together with
cellophane tape temporarily.
H
Cut the sheets along the alignment mark
(horizontal red line).
The guide is black for black-and-white
printing.
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Printing on Custom
Paper
For Windows
You can also print on a custom paper, using the
steps below.
A
Open the printer driver window.
B
Click User Defined in the Main menu.
See “From Windows applications” on
page 112
The size you can register is as follow.
Paper width
Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height✽
Windows: 127 to 15000 mm
Mac OS X: 127 to 15240 mm
✽ The maximum length of the paper roll can be
longer than the paper height if using application
software that supports banner printing. However,
the actual print size is depending on the
application, the paper size set in the printer, or the
computer environment.
Note:
You cannot select User Defined if both Sheet
is selected for Source and Borderless is
selected for Paper Settings.
Note:
❏ For Mac OS X, you can set a larger size in the
Custom Paper Size than the size that you can set
in the printer; however, it does not print
correctly.
❏
The available output size may be limited
depending on the application software.
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C
Set the custom paper size you want to use,
and then click Save.
For Mac OS X
❏ You can enter up to 24 single-byte
characters for the Paper Size Name.
A
Open the Page Setup dialog.
B
Select Manage Custom Sizes in Paper Size.
C
Click +, and enter the paper size name.
❏ You can easily change the size by
selecting the paper size close to the size
you want to set in the Base Paper Size.
❏ If the ratio is same as the defined paper
size, select the ratio from the Fix Aspect
Ratio and select either Landscape or
Portrait for the Base. In this case, you
can only adjust either the Paper Width
or Paper Height.
Note:
❏ To change the paper size you have
registered, select the paper size name in
the list, and then change the size.
D
❏
To delete the user-defined size you have
registered, select the paper size name in
the list, and then click Delete.
❏
You can register up to 100 paper sizes.
Click OK to save the custom paper size.
The custom paper size is registered in the
Paper Size.
Now, you can print by taking the same
steps as usual.
152
See “Accessing the Page Setup dialog”
on page 122
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User’s Guide
Variety of Printings
D
Enter the paper width, paper height, and
margins, and then click OK.
Note:
❏ To change the setting you have registered,
click the paper size name from the list.
The paper size and printer margin you can
set is as follow.
Page setup
Paper size
Margins
Sheet
Supported
paper size
Top, Left,
Right: 3 mm
Bottom:
14.2 mm
Roll Paper
Supported
paper size
Top, Bottom,
Left, Right:
3 mm
Roll Paper
(Banner)
Supported
paper size
Top, Bottom:
0 mm
Left, Right:
3 mm
Roll Paper
(Borderless,
Auto
Expand)
The paper
width that
supports
borderless
printing.
Top, Bottom,
Left, Right:
0 mm
Roll Paper
(Borderless,
Retain Size)
Roll Paper
(Borderless,
Banner)
The paper
width that
supports
borderless
printing and
plus 6 mm.
Top, Bottom,
Left, Right:
0 mm
E
153
❏
To duplicate the paper size you have
registered, click the paper size name from
the list, and then click Duplicate.
❏
To delete the paper size you have
registered, click the paper size name from
the list, and then click -.
❏
The custom paper size setting is different
depending on the version of the operating
system. See your operating system’s
documentation for details.
Click OK.
The custom paper size is registered in the
Paper Size pop-up menu. Now, you can
print by taking the same steps as usual.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
Banner Printing on Roll
Paper
Application settings
You need to make the data for printing a banner
using an application.
If the paper size you want to print is equal to or
smaller than the maximum setting size the
application can set, select the paper size you
prefer.
This section explains how to print a banner and
panorama pictures.
Printer driver settings
For Windows
There are two ways to print a banner.
Paper source
Application
Roll Paper
Document preparation
tool, image editing
software
Roll Paper (Banner)
Software that supports
banner printing
The following are the available printing sizes.
Paper width
Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height✽
Windows: Max. 15000 mm
Mac OS X: Max. 15240 mm
✽ The maximum length of the paper roll can be
longer than the paper height if using the software
that supports banner printing; however, the actual
printable height may be different depending on
the application and the computer used for
printing.
154
A
Open the printer driver window.
B
In the Main menu, select media type.
See “From Windows applications” on
page 112
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Variety of Printings
C
F
Select Roll Paper or Roll paper (Banner)
from the Source list.
Note:
Roll Paper (Banner) can be used for an
application that supports banner printing.
D
Note:
If you are using an application that supports
banner printing, you do not need to make
Enlarge/Reduce setting if Roll Paper
(Banner) is selected for the Source.
Click Roll Paper Option, and then select
Normal Cut or Off from the Auto Cut list.
G
E
Click the Page Layout tab, and select
Reduce/Enlarge, and then select Fit to Page
or Fit to Roll Paper Width.
Select the document size created using the
application from the Page Size list and
select the roll paper width set in the printer
for the Roll Width.
Click User Defined and customize the
paper size if necessary.
Paper width
Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height
127 to 15000 mm
Note:
If you are using an application that supports
banner printing, you do not need to set the
user-defined size if you select Roll Paper
(Banner) for the Source.
Note:
You cannot make settings if you are using an
application that supports banner printing.
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H
I
For Mac OS X
Make sure the Optimize Enlargement
check box is selected.
A
Open the Page Setup dialog.
B
Make sure your printer is selected, and
select the document size created using the
application.
See “Accessing the Page Setup dialog”
on page 122
Check the other settings, and then start
printing.
You can also customize the paper size by
selecting Manage Custom Sizes.
Paper width
Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height
156
127 to 15240 mm
C
Input a scale to reduce or enlarge the size of
your data.
D
Click OK.
Now, the banner setting has been made.
Print your data as usual.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
Printing with Non-Epson
Media
Setting the custom paper in
the printer
There are two ways to register a custom size
paper.
When using non-Epson media, make the paper
settings according to the paper characteristics
before printing. There are two ways to make
settings and to print.
❏ Register the custom paper on the LCD panel
of the printer. Set the items for PAPER SETUP
menu.
❏ Register the custom paper in the Menu mode
using the printer's control panel, and print
using the registered setting.
The registered contents are stored when this
product is turned off. You can register up to
10 types of custom paper.
❏ Register the custom paper by using EPSON
LFP Remote Panel 2. When using EPSON LFP
Remote Panel 2, you can easily register the
custom paper to the memory in this product
from the computer. See the EPSON LFP
Remote Panel 2 online help for details.
❏ Make setting using the Paper Configuration
dialog box in the printer driver.
This section explains how to register the custom
paper from the printer’s control panel.
The registered number is displayed on the LCD
panel.
Windows:
Set the Media Settings in the Main menu.
See “Saving as a custom media” on page
161
Note:
The printer becomes in the READY state when you
press the
button at any point of making the
following settings. The settings you have made so far
are registered as the custom settings (including
unchanged settings).
Mac OS X:
Set in the Layout dialog.
See the printer driver online help for details.
Note:
❏ Make sure to check the paper characteristics such
as paper tension, ink fixing, or paper thickness
before setting the custom paper. See the
description that comes with the paper for
information on the paper characteristics.
❏
The settings you make on the printer driver have
priority over the settings you make on the
printer's control panel.
❏
If bidirectional printing does not print evenly on
the custom paper you have registered, use
unidirectional printing. Select Quality Options
for the Print Quality setting to show the Quality
Options dialog box. Then, clear the High Speed
check box.
157
A
Load the paper that you want to use.
B
Enter the CUSTOM PAPER menu.
Make sure to set the paper that is actually
used.
1. Press the
button to enter the Menu
mode.
2. Press the
/
button to display PAPER
SETUP, and then press the
button.
3. Press the
/
button to display
CUSTOM PAPER, and press the
button.
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User’s Guide
Variety of Printings
C
E
Select the registered number for the user
setting.
You can select the number from 1 to 10.
1. Press the
/
button to select the
number you want to register.
2. Press the
button.
1. Press the
/
button to select PLATEN
GAP, and then press the
button.
2. Press the
/
button to select a
suitable setting for the paper.
3. Press the
button.
4. Press the
button to go back to the
previous menu.
The settings you make from step 4 are
registered in the number you have selected
here.
Note:
You can adjust the distance between the print
head and paper. The print quality improves
when you adjust the Platen Gap properly. If
the Platen Gap is too narrow when you print
on the thick paper, the print head touches the
paper so that the print head and the paper may
be damaged.
Note:
We recommend you write down the registered
number and the settings you make from step 4.
D
Set the distance between the print head and
the paper (Platen Gap), if necessary.
Select paper type, if necessary.
1. Press the
/
button to select PAPER
TYPE, and then press the
button.
2. Press the
/
button to select media
type, and then press the
button.
3. Press the
/
button to select media.
4. Press the
button.
5. Press the
button twice to go back to
the previous menu.
Paper thickness
Platen Gap
Thick paper
Wider
Wide
158
Normal paper
Standard
Thin paper
Narrow
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User’s Guide
Variety of Printings
F
I
Print a paper thickness test pattern.
1. Press the
/
button to select
THICKNESS PATTERN, and then press the
button.
2. Press the
button to print the paper
thickness test pattern.
Examine the printed pattern to determine
which set of lines are aligned (showing the
smallest gap), and select the Thickness
Number (from 1 to 15).
Note:
If the ink blurs on the paper, set a longer time
for ink drying.
1. Press the
/
button to select the
number. In the case of the illustration
above, select 4.
2. Press the
button.
H
You can set the ink drying time for each
print head pass. The range is 0.0 to 10.0
seconds.
1. Press the
/
button to select DRYING
TIME, and then press the
button.
2. Press the
/
button to select the time
in seconds.
3. Press the
button.
4. Press the
button to go back to the
previous menu.
Example of pattern:
G
Set drying time, if necessary.
J
Select the paper suction, if necessary.
K
Select the roll paper tension, if necessary.
L
Select the remove skew setting, if necessary.
M
After registering the paper settings, press
the
button to exit the Menu mode.
Set Paper Feed Adjustment, if necessary.
Set the paper feed amount (- 0.7 to 0.7%).
1. Press the
/
button to select PAPER
FEED ADJUST, and then press the
button.
2. Press the
/
button to set the paper
feed amount.
3. Press the
button.
4. Press the
button to go back to the
previous menu.
Note:
You can get a high-quality result if you print a
sample image using EPSON LFP Remote
Panel 2 to set the value for Paper Feed
Adjustment.
1. Press the
/
button to select PAPER
SUCTION, and then press the
button.
2. Press the
/
button to select a
suitable setting for the paper.
3. Press the
button.
4. Press the
button to go back to the
previous menu.
1. Press the
/
button to select SET
ROLL PAPER TENSION, and then press the
button.
2. Press the
/
button to select a
suitable setting for the paper.
3. Press the
button.
4. Press the
button to go back to the
previous menu.
1. Press the
/
button to select REMOVE
SKEW, and then press the
button.
2. Press the
/
button to select a
suitable setting for the paper.
3. Press the
button.
4. Press the
button to go back to the
previous menu.
The custom paper setting is now
completed. Start printing to print on the
custom paper you just set.
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Variety of Printings
Customize the Items of
the Printer Driver
To use the registered custom settings, follow the
steps below.
1. Press the
button to enter the Menu mode.
2. Press the
/
button to display PAPER
SETUP, and then press the
button.
3. Press the
/
button to select PAPER TYPE,
and then press the
button.
4. Press the
/
button to display CUSTOM
PAPER, and then press the
button.
5. Press the
/
button to select media type,
and then press
button.
Press the
button to exit the Menu mode and
then print the data.
You can save the settings or change the display
items as you prefer. You can also export the
settings as a file and make the same printer driver
settings to multiple computers.
Saving the printer driver
settings
You can save up to 100 settings.
Saving as a favorite
You can save all the setting items of the printer
driver.
160
A
Change the settings in the Main and Page
Layout menu.
B
Click Save/Del... in the Main or Page
Layout menu.
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User’s Guide
Variety of Printings
C
Enter the name in the Name box, and then
click Save.
B
Click Custom Settings.
C
Enter the name in the Name box, and then
click Save.
You can choose a setting you have registered from
the Select Setting list box.
Saving as a custom media
You can save the items of the Media Settings in
the Main menu.
A
Change the Media Settings items in the
Main menu.
You can choose a setting you have registered from
the Media Type list box.
161
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Variety of Printings
Menu arrangement
C
You can arrange the Select Settings, Media Type,
and Paper Size items.
❏ You can arrange the list items by
drag-and-drop operation.
A
❏ To add a new group (a folder), click Add
Group.
Click the Utility tab, and then click Menu
Arrangement.
In the List box, arrange the items as you
prefer, or classify the items into groups.
❏ To delete the group (a folder), click Delete
Group.
❏ Move the unused items into the Not Display
group by drag-and-drop operation.
B
Select the edit item.
Note:
You cannot delete the default items.
D
162
Click Save.
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User’s Guide
Variety of Printings
Importing the settings
Exporting or Importing
You can export or import the settings you have
registered as a file.
Exporting the settings
A
Open the Save or Deletes Select Settings
dialog box or the Saves or deletes Custom
Media dialog box.
B
Select the setting in the List box, and click
Export.
C
Select the location, and enter the file name,
and then click Save.
163
A
Open the Save or Deletes Select Settings
dialog box or the Saves or deletes Custom
Media dialog box.
B
Click Import.
C
Select the file you want to import, and then
click Open.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
Using Color
Management
Exporting or importing all settings
You can export or import the all of the printer
driver settings as a file.
A
Click the Utility tab, and then click Export
or Import.
You can perform color management by the
printer driver in the following three ways.
❏ Color management by Driver ICM (Windows
only)
You can perform color management by using
the printer driver only. It is useful when you
use an application that does not support this
function. It prints using the color
management function of the operating
system.
❏ Color management by Host ICM/ ColorSync
B
An application needs to support a color
management system. Since it prints using the
color management function of the operating
system, you can obtain the prints by the same
color management system even when
performing the function using different
applications. However, the printed colors
may differ depending on the version of the
operating system.
Click Export or Import.
❏ Color management by application
C
An application needs to support a color
management system. Since it prints using the
color management function of an application
in common, you can obtain the print results
by using the same color management system
even when performing the function with a
different operation system.
To export the setting, enter the file name
and then click Save. To import the setting,
select the file you want to import and then
click Open.
Setting profiles
Setting for an input profile, printer profile, and
intent vary depending on each color management
system. This is because the usage of color
management is different between the engines.
164
Input
profile
Output
profile
Intent
setting
Driver ICM
Printer
driver
Printer
driver
Printer
driver
Host ICM/
ColorSync
Application
Printer
driver
Application
Application
Application
Application
Application
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
The printer profile for each sheet that is needed
when performing color management is installed
with the printer driver of this product. You can
select the profile in the settings dialog box of the
printer driver.
Color management by Driver
ICM (Windows only)
When using Driver ICM in the printer driver from
an application with a color management function,
the settings vary depending on the Windows
environment and type of the application. Refer to
the following chart to set the application.
See the following for detailed information.
See “Color management by Driver ICM
(Windows only)” on page 165
See “Color management by Host ICM or
ColorSync” on page 167
See “Color management by application” on
page 169
When using this function with an application
which does not support a color management
function, you need to perform the color matching
process from step 4.
Note:
Even when you use the same image data, it looks
different between an original image and a displayed
image. The printing result may look different as well
from the image you see on the display. This occurs
from the difference of characteristics between the
input and output devices. Input devices such as a
scanner or digital camera import the color as
electronic data while output devices reproduce an
image based on the color data. To adjust the color
between the devices, use a color management system.
Each operating system is equipped with a color
management system, such as ICM for Windows and
ColorSync for Mac OS X. Also, some image editing
software support color management systems.
Windows Vista/
Windows XP
Service Pack 2
or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop
CS3
Printer
Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
Using Adobe Photoshop CS3
A
In a color management system, a color definition file
called "Profile" is used for performing color
matching between devices. (This file is also called an
ICC profile.) The profile of an input device is called
an input profile (or source profile), and an output
device, such as a printer, is called a printer profile (or
output profile). The profile is prepared for each
printer model and each media type.
The color conversion area by an input device and the
color reproducing area by an output device are
different. As a result, there exists a color area that
fails to match even if performing "color matching" by
using the profile. In the color management system,
specify the condition of conversion for the area that
fails to match as "Intent" other than specifying
profiles. The name and type of intent vary depending
on the color management system you are using.
If you perform the color management between an
input device and the printer, you cannot match the
color of the printing result and image you see on the
display. To match both colors, you need to perform
the color management between the input device and
the display as well.
165
From the File menu, select Print.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
B
D
For Windows Vista/Windows XP (Service
Pack 2 or later and .NET3.0):
Select Color Management, and select
Document for the Print. Select Printer
Manages Colors for the Color Handling.
Then click Print One.
For Windows XP/Windows 2000:
Select Color Management, and select
Document for the Print. Select No Color
Management for the Color Handling. Then
click Print One.
C
Open the printer driver window.
See “From Windows applications” on
page 112
166
Select Custom for the Mode in the Main
menu, and select ICM, and then click
Advanced.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
E
In the ICM dialog box, select Driver ICM
(Basic) or Driver ICM (Advanced) for the
ICM Mode.
Color management by Host
ICM or ColorSync
If you select Driver ICM (Advanced), you
can specify the profiles and intent for
image, graphics, and text data individually.
Intent
Explanation
Saturation
Performs conversion,
keeping the current
saturation unchanged.
Perceptual
Performs conversion so
that a more visually
natural image is
produced. This feature is
used when a wider gamut
of color is used for image
data.
Relative
Colorimetric
Absolute
Colorimetric
F
Use image data in which an input profile has been
embedded. The application needs to support ICM
or ColorSync.
When using Adobe Photoshop CS3 or Adobe
Photoshop Lightroom in Mac OS X 10.5, the color
management by the Host ICM or ColorSync
cannot be used. Use the color management
function of the application.
Performs conversion so
that a set of color gamut
coordinates and white
point (or color
temperature)
coordinates in original
data match their
corresponding print
coordinates. This feature is
used for many types of
color matching.
Adobe
Photoshop CS2
Adobe
Photoshop CS3
Adobe
Photoshop
Lightroom
Other
Applications
Mac OS X
10.3.9 to 10.4
Available
Available
Mac OS X
10.5
Not Available
Available
Using Adobe Photoshop CS3
A
Assigns absolute color
gamut coordinates to
both of original and print
data and performs
conversion. Therefore,
color tone adjustment is
not performed on any
white point (or color
temperature) for the
original or print data. This
feature is used for special
purposes such as logo
color printing.
Check other settings, and then start
printing.
167
From the File menu, select Print.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
B
For Windows
Select Color Management, and then select
Document for the Print. Select Printer
Manages Colors for the Color Handling.
Then click Print One.
A
Open the printer driver window.
B
Select Custom for the Mode in the Main
menu, and select ICM, and then click
Advanced.
C
Select Host ICM.
See “From Windows applications” on
page 112
Then, set the printer driver as described below.
Windows
See “For Windows” on page 168
Mac OS X 10.3.9 to 10.4
See “For Mac OS X 10.3.9 to 10.4” on page 169
D
168
The printer profile is selected
automatically. You can change it by
selecting the Show all profiles check box.
Check other settings, and then start
printing.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
For Mac OS X 10.3.9 to 10.4
A
B
Color management by
application
Open the Print dialog.
See “Accessing the Print dialog” on
page 122
The following procedures are for Adobe
Photoshop CS3 and Adobe Photoshop Elements.
Refer to the application’s user manual for details
of the settings.
Select Printer Color Management, and
then select ColorSync.
Using Adobe Photoshop CS3
C
A
From the File menu, select Print.
B
Select Color Management, and select
Document for the Print. Select Photoshop
Manages Colors for the Color Handling.
Select the Printer Profile and the Rendering
Intent. Then click Print One.
Check other settings, and then start
printing.
Note:
In Mac OS X 10.5, when you want to perform color
management by the Host ICM or ColorSync using an
application other than Adobe Photoshop CS3 or Adobe
Photoshop Lightroom, make the following settings.
1. In the Print dialog box, select Color Matching,
and then select ColorSync.
2. Select Print Settings from the list, and select Off
(No Color Adjustment) for the Color Settings.
169
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Variety of Printings
C
Open the printer driver window
(Windows) or the Print dialog (Mac OS X).
For Mac OS X 10.5, select Print Settings and
select Off (No Color Adjustment) for the
Color Settings.
Windows
See “From Windows applications” on
page 112
Mac OS X
See “Accessing the Print dialog” on
page 122
D
Set the color management to off.
For Windows, select Custom for the Mode
in the Main menu, and then select Off (No
Color Adjustment).
For Mac OS X 10.3.9 to 10.4, select Off (No
Color Adjustment) in the Printer Color
Management dialog.
Note:
When using Windows Vista/Windows XP
Service Pack 2 or later and .NET 3.0, Off (No
Color Adjustment) is automatically selected.
E
170
Check other settings, and then start
printing.
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Paper Information
Paper Information
Epson offers specially designed media for ink jet printers to meet most high-quality printing needs.
Item
Explanation
Media name
Describes the media name.
Size
Describes the paper size for cut sheet media and the width for roll
paper.
Borderless
Describes whether borderless printing is available.
Recommended: The recommended paper for borderless
printing.
Possible: Borderless printing is possible.*
Impossible: Borderless printing is not supported.
* You can print without margins on paper; however, it may
deteriorate print quality, or may produce unwanted margins due
to paper expansion or shrinkage. Also, some ordinary paper
products cannot be used for borderless printing.
Thickness
Describes the thickness of each media.
Core diameter
Describes the core diameter of the roll paper.
ICC profile
Describes the ICC profile of the media type. It is shown as the
profile name in the printer driver or the application. The file name
of the profile is used as the profile name in the printer driver or the
application. Each profile is provided for the paper products for
which both Photo Black ink and Matte Black ink can be used.
Media type of the printer driver
Describes the Media Type of the printer driver. Be sure to match
the media type you set in the printer driver and the paper loaded
in the printer; otherwise, the print quality may decline.
Auto Cut
Describes whether Auto Cut is supported.
Y: Auto Cut is supported.
N: Auto Cut is not supported. Use a cutter sold at a store to cut
the paper.
171
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Roll paper
Premium Glossy Photo Paper (250)
Size
406 mm
16"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
PremiumGlossyPhoto
Paper250.icc
—
Borderless
Thickness
Core diameter
Recommended
0.27 mm
3"
Media type of the printer driver
Auto Cut
Photo Paper
Premium Glossy
Photo Paper
(250)
Y
Borderless
Thickness
Core diameter
Recommended
0.27 mm
3"
Premium Semigloss Photo Paper (250)
Size
406 mm
16"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
PremiumSemigloss
PhotoPaper250.icc
—
Media type of the printer driver
Auto Cut
Photo Paper
Y
172
Premium
Semigloss Photo
Paper (250)
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Premium Luster Photo Paper (260)
Size
Borderless
Thickness
Core diameter
Recommended
0.27 mm
3"
254 mm
10"
300 mm
12"
406 mm
16"
508 mm
20"
Impossible
610 mm
24"
Recommended
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
PremiumLusterPhoto
Paper260.icc
—
Media type of the printer driver
Auto Cut
Photo Paper
Premium Luster
Photo Paper
(260)
Y
Borderless
Thickness
Core diameter
Recommended
0.27 mm
3"
Premium Semimatte Photo Paper (260)
Size
406 mm
16"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
PremiumSemimatte
PhotoPaper260.icc
—
Media type of the printer driver
Auto Cut
Photo Paper
Premium
Semimatte
Photo Paper
(260)
Y
Borderless
Thickness
Core diameter
Recommended
0.25 mm
3"
Photo Paper Gloss 250
Size
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
PhotoPaperGloss250.
icc
—
Media type of the printer driver
Auto Cut
Photo Paper
Y
173
Photo Paper
Gloss 250
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Premium Glossy Photo Paper (170)
Size
Borderless
Thickness
Core diameter
420 mm (A2)
Impossible
0.18 mm
2"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Recommended
Media type of the printer driver
Auto Cut
Photo Paper
Premium Glossy
Photo Paper
(170)
Y
Size
Borderless
Thickness
Core diameter
420 mm (A2)
Impossible
0.18 mm
2"
Photo Black
Matte Black
Pro9900_7900
PremiumGlossyPhoto
Paper170.icc
—
Premium Semigloss Photo Paper (170)
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
PremiumSemigloss
PhotoPaper170.icc
—
Recommended
Media type of the printer driver
Auto Cut
Photo Paper
Premium
Semigloss Photo
Paper (170)
Y
Borderless
Thickness
Core diameter
Possible
0.25 mm
3"
Epson Proofing Paper White Semimatte
Size
330 mm
13"
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
EpsonProofingPaper
WhiteSemimatte.icc
—
Media type of the printer driver
Auto Cut
Proofing Paper
Y
174
Epson Proofing
Paper White
Semimatte
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Epson Proofing Paper Publication
Size
330 mm
13"
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
EpsonProofingPaper
Publication.icc
—
Borderless
Thickness
Core diameter
Possible
0.20 mm
3"
Media type of the printer driver
Auto Cut
Proofing Paper
Epson Proofing
Paper
Publication
Y
Borderless
Thickness
Core diameter
Possible
0.20 mm
3"
Epson Proofing Paper Commercial
Size
330 mm
13"
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
EpsonProofingPaper
Commercial.icc
—
Media type of the printer driver
Auto Cut
Proofing Paper
Epson Proofing
Paper
Commercial
Y
Borderless
Thickness
Core diameter
Possible
0.12 mm
2"
Enhanced Synthetic Paper
Size
610 mm
24"
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
—
Pro9900_7900
EnhancedSyntheticPa
per.icc
Media type of the printer driver
Auto Cut
Others
Y
175
Enhanced
Synthetic Paper
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Enhanced Adhesive Synthetic Paper
Size
610 mm
24"
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
—
Pro9900_7900
EnhancedAdhesive
SyntheticPaper.icc
Borderless
Thickness
Core diameter
Possible
0.17 mm
2"
Media type of the printer driver
Auto Cut
Others
Enhanced
Adhesive
Synthetic Paper
Y
Borderless
Thickness
Core diameter
Recommended
0.21 mm
2"
Doubleweight Matte Paper
Size
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
—
Pro9900_7900
DoubleweightMatte
Paper.icc
Media type of the printer driver
Auto Cut
Matte Paper
Doubleweight
Matte Paper
Y
Borderless
Thickness
Core diameter
Possible
0.25 mm
3"
Enhanced Matte Paper
Size
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
EnhancedMattePaper
_PK.icc
Pro9900_7900
EnhancedMattePaper
_MK.icc
Media type of the printer driver
Auto Cut
Matte Paper
Y
176
Enhanced
Matte Paper
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Singleweight Matte Paper
Size
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
—
Pro9900_7900
SingleweightMatte
Paper.icc
Borderless
Thickness
Core diameter
Recommended
0.14 mm
2"
Media type of the printer driver
Auto Cut
Matte Paper
Singleweight
Matte Paper
Y
Borderless
Thickness
Core diameter
Possible
0.29 mm
3"
Watercolor Paper - Radiant White
Size
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
WatercolorPaperRadiantWhite_PK.icc
Pro9900_7900
WatercolorPaperRadiantWhite_MK.icc
Media type of the printer driver
Auto Cut
Fine Art Paper
Watercolor
Paper - Radiant
White
Y
Borderless
Thickness
Core diameter
Possible
0.32 mm
3"
UltraSmooth Fine Art Paper
Size
432 mm
17"
610 mm
24"
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
UltraSmoothFineArt
Paper_PK.icc
Pro9900_7900
UltraSmoothFineArt
Paper_MK.icc
Media type of the printer driver
Auto Cut
Fine Art Paper
Y
177
UltraSmooth
Fine Art Paper
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Textured Fine Art Paper
Size
432 mm
17"
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
TexturedFineArtPaper_
PK.icc
Pro9900_7900
TexturedFineArtPaper_
MK.icc
Borderless
Thickness
Core diameter
Possible
0.37 mm
3"
Media type of the printer driver
Auto Cut
Fine Art Paper
Textured Fine
Art Paper
Y
Borderless
Thickness
Core diameter
Possible
0.46 mm
2"
Canvas
Size
610 mm
24"
914 mm *
36" *
1118 mm *
44" *
ICC profile
Photo Black
Matte Black
Pro9900_7900
Canvas_PK.icc
Pro9900_7900
Canvas_MK.icc
Media type of the printer driver
Auto Cut
Fine Art Paper
Y
* Epson Stylus Pro 7900/7910 does not support these size.
178
Canvas
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Cut sheet
Premium Glossy Photo Paper
Size
Borderless
Thickness
Super A3/B
Possible
0.27 mm
A2
Impossible
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Photo Paper
Premium Glossy Photo
Paper
Pro9900_7900
PremiumGlossyPhoto
Paper.icc
—
Size
Borderless
Thickness
Super A3/B
Possible
0.27 mm
A2
Impossible
ICC profile
Media type of the printer driver
Premium Semigloss Photo Paper
Photo Black
Matte Black
Photo Paper
Premium Semigloss
Photo Paper
Pro9900_7900
PremiumSemiglossPhoto
Paper.icc
—
Size
Borderless
Thickness
Super A3/B
Possible
0.27 mm
A2
Impossible
ICC profile
Media type of the printer driver
Premium Luster Photo Paper
Photo Black
Matte Black
Pro9900_7900
PremiumLusterPhotoPaper.
icc
—
Photo Paper
179
Premium Luster Photo
Paper
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Archival Matte Paper/Enhanced Matte Paper
Size
Borderless
Thickness
Super A3/B
Possible
0.26 mm
A2
Impossible
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Matte Paper
Pro9900_7900
ArchivalMattePaper_PK.icc
Pro9900_7900
ArchivalMattePaper_MK.icc
Archival Matte
Paper
Enhanced Matte
Paper
Singleweight Matte Paper
Size
Borderless
Thickness
Super A3/B
Possible
0.14 mm
A2
Impossible
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Matte Paper
Singleweight Matte
Paper
—
Pro9900_7900
SingleweightMattePaper.icc
Size
Borderless
Thickness
Super A3
Possible
0.12 mm
ICC profile
Media type of the printer driver
Photo Quality Inkjet Paper
Photo Black
Matte Black
Matte Paper
—
Pro9900_7900
PhotoQualityInkJetPaper.icc
Photo Quality Ink
Jet Paper
Epson Proofing Paper White Semimatte
Size
Borderless
Thickness
Super A3/B
Possible
0.25 mm
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Pro9900_7900
EpsonProofingPaperWhite
Semimatte.icc
—
Proofing Paper
180
Epson Proofing Paper
White Semimatte
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Watercolor Paper - Radiant White
Size
Borderless
Thickness
Super A3/B
Possible
0.29 mm
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Fine Art Paper
Watercolor Paper Radiant White
Pro9900_7900
WatercolorPaper-Radiant
White_PK.icc
Pro9900_7900
WatercolorPaper-Radiant
White_MK.icc
Size
Borderless
Thickness
Super A3
Possible
0.46 mm
A2
Impossible
ICC profile
Media type of the printer driver
UltraSmooth Fine Art Paper
Photo Black
Matte Black
Fine Art Paper
Pro9900_7900
UltraSmoothFineArtPaper_
PK.icc
Pro9900_7900
UltraSmoothFineArtPaper_
MK.icc
UltraSmooth Fine Art
Paper
Velvet Fine Art Paper
Size
Borderless
Thickness
Super A3/B
Possible
0.48 mm
A2
Impossible
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Fine Art Paper
Velvet Fine Art Paper
Pro9900_7900
VelvetFineArtPaper_PK.icc
Pro9900_7900
VelvetFineArtPaper_MK.icc
Size
Borderless
Thickness
24" × 30"
Possible
0.67 mm
Textured Fine Art Paper
36" × 44"
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Fine Art Paper
Pro9900_7900
TexturedFineArtPaper_PK.
icc
Pro9900_7900
TexturedFineArtPaper_MK.
icc
181
Textured Fine Art
Paper
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Paper Information
Enhanced Matte Posterboard
Size
Borderless
Thickness
24" × 30"
Possible
1.30 mm
30" × 40"
ICC profile
Media type of the printer driver
Photo Black
Matte Black
Others
Pro9900_7900
EnhancedMattePoster
Board_PK.icc
Pro9900_7900
EnhancedMattePoster
Board_MK.icc
182
Enhanced Matte
Poster Board
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Where To Get Help
Contacting Customer
Support
Where To Get Help
New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.
New :For All products
Technical Support Web
Site
Before Contacting Epson
If your Epson product is not operating properly
and you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support
services for assistance. If customer support for
your area is not listed below, contact the dealer
where you purchased your product.
Epson’s Technical Support Web Site provides
help with problems that cannot be solved using
the troubleshooting information in your product
documentation. If you have a Web browser and
can connect to the Internet, access the site at:
New :Only inkjet, SPC, and Scanner products are used in this section.
Customer support will be able to help you much
more quickly if you give them the following
information:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or
other downloadables, access the site at:
http://www.epson.com
❏ Product serial number
(The serial number label is usually on the back
of the product.)
Then, select the support section of your local
Epson Web site.
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button
in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and
version
❏ Names and versions of the software
applications you normally use with your
product
183
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Where To Get Help
Purchase Supplies and
Accessories
Help for Users in North
America
You can purchase genuine Epson ink cartridges,
ribbon cartridges, paper, and accessories from an
Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766). Or
you can purchase online at
http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).
Epson provides the technical support services
listed below.
New :Use Inkjet, SPC, and "other" products Only.(general)
Internet Support
Visit Epson’s support website at
http://epson.com/support and select your
product for solutions to common problems. You
can download drivers and documentation, get
FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Help for Users in Europe
Check your Pan-European Warranty Document
for information on how to contact EPSON
Customer support.
Speak to a Support
Representative
Help for Users in Australia
Dial: (562) 276-1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday
through Friday. Days and hours of support are
subject to change without notice. Toll or long
distance charges may apply.
Epson Australia wishes to provide you with a
high level of customer service. In addition to your
product documentation, we provide the
following sources for obtaining information:
New :For all products
Before you call Epson for support, please have the
following information ready:
Your Dealer
❏ Product name
Don’t forget that your dealer can often help
identify and resolve problems. The dealer should
always be the first call for advise on problems;
they can often solve problems quickly and easily
as well as give advise on the next step to take.
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and
date of purchase
Internet URL
http://www.epson.com.au
❏ Computer configuration
❏ Description of the problem
Access the Epson Australia World Wide Web
pages. Worth taking your modem here for the
occasional surf! The site provides a download
area for drivers, Epson contact points, new
product information and technical support
(e-mail).
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
184
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Where To Get Help
Epson Helpdesk
Help for Users in Thailand
Epson Helpdesk is provided as a final backup to
make sure our clients have access to advice.
Operators on the Helpdesk can aid you in
installing, configuring and operating your Epson
product. Our Pre-sales Helpdesk staff can
provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
Contacts for information, support, and services
are:
New :For all products
World Wide Web
(http://www.epson.co.th)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ),
and e-mail are available.
The Helpdesk numbers are:
Phone:
1300 361 054
Fax:
(02) 8899 3789
Epson Hotline (Phone:
(66)2685-9899)
We encourage you to have all the relevant
information on hand when you ring. The more
information you prepare, the faster we can help
solve the problem. This information includes
your Epson product documentation, type of
computer, operating system, application
programs, and any information you feel is
required.
Our Hotline team can help you with the following
over the phone:
Help for Users in Singapore
Help for Users in Vietnam
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Sources of information, support, and services
available from Epson Singapore are:
Contacts for information, support, and services
are:
World Wide Web
(http://www.epson.com.sg)
Epson Hotline (Phone):
84-8-823-9239
Service Center:
80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
New :For All products
New :For all products
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail
are available.
Epson HelpDesk (Phone: (65) 6586
3111)
Our HelpDesk team can help you with the
following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
185
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Where To Get Help
Makassar
Help for Users in Indonesia
Contacts for information, support, and services
are:
New :For all products
MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
World Wide Web
(http://www.epson.co.id)
❏ Information on product specifications,
drivers for download
To obtain technical support as well as other
after-sales services, users are welcome to contact
Epson Hong Kong Limited.
❏ Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Internet Home Page
Epson Hotline
Epson Hong Kong has established a local home
page in both Chinese and English on the Internet
to provide users with the following information:
New :For All products
❏ Sales enquiries and product information
❏ Product information
❏ Technical support
Phone
(62) 21-572 4350
Fax
(62) 21-572 4357
❏ Answers to Frequently Asked Questions
(FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page
at:
Epson Service Center
Jakarta
Bandung
Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
http://www.epson.com.hk
Technical Support Hotline
Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya
Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta
Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan
Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
You can also contact our technical staff at the
following telephone and fax numbers:
186
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Where To Get Help
Help for Users in Malaysia
Help for Users in India
Contacts for information, support, and services
are:
Contacts for information, support, and services
are:
World Wide Web
(http://www.epson.com.my)
World Wide Web
(http://www.epson.co.in)
❏ Information on product specifications,
drivers for download
Information on product specifications, drivers for
download, and products enquiry are available.
New :For All products
New :For all products
❏ Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson India Head Office Bangalore
Epson Trading (M) Sdn. Bhd.
Phone:
080-30515000
Head Office.
Fax:
30515005
Phone:
603-56288288
Fax:
603-56288388/399
Epson India Regional Offices:
Epson Helpdesk
❏ Sales enquiries and product information
(Infoline)
Phone:
603-56288222
❏ Enquiries on repair services & warranty,
product usage and technical support
(Techline)
Phone:
603-56288333
Location
Telephone
number
Fax number
Mumbai
022-28261515
/16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 /
90
033-22831591
Hyderabad
040-66331738/
39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000
/30286001
/30286002
020-30286000
Ahmedabad
079-26407176 /
77
079-26407347
Helpline
For Service, Product info or to order a cartridge 18004250011 (9AM - 9PM) - This is a Toll-free
number.
For Service (CDMA & Mobile Users) - 3900 1600
(9AM - 6PM) Prefix local STD code
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Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Where To Get Help
Help for Users in the
Philippines
To obtain technical support as well as other after
sales services, users are welcome to contact the
Epson Philippines Corporation at the telephone
and fax numbers and e-mail address below:
New :For All products
Trunk Line:
(63-2) 706 2609
Fax:
(63-2) 706 2665
Helpdesk
Direct Line: (63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ),
and E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following
over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
188
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Product Information
Mac OS X
Product Information
System Requirements
for the Printer Driver
Your computer should meet the following system
requirements to use the printer driver:
CPU
Pentium 4 3 GHz or higher
processor
CPU
PowerPC G5 2GHz or higher
processor
Memory
1 GB or more available memory
Hard disk
space
32 GB or more free disk space
The connection requirements differ depending on
the connection you use. See the Epson Web site
for the latest supported operating system.
Windows
Windows Vista x64, Windows Vista,
Windows XP x64, Windows XP,
Windows 2000
PowerPC-based Macintosh
computers running Mac OS X
10.3.9 or later
Intel-based Macintosh computers
with Rosetta
Connection requirements
System requirements
Operating
system
Operating
system
USB connection
Windows
Memory
1 GB RAM or more
The following conditions must be met:
Hard disk
space
32 GB or more free hard disk
space
Interface
USB2.0 High Speed
❏ A computer that Windows Vista, Windows
XP, or Windows 2000 is pre-installed, or
Windows 2000, Windows Me, or Windows 98
is pre-installed and then upgraded to
Windows Vista, Windows XP, or Windows
2000.
Ethernet 10BASE-T, 100BASE-TX
Display
SVGA (800 x 600) or higher
resolution
❏ A computer with a USB port that is
guaranteed by the computer manufacturer.
(Ask the computer manufacturer if
necessary.)
Note:
❏ For Windows 2000, you must log in as a user with
administrator rights (a user belonging to the
Administrators group).
❏
Mac OS X
An operating system and the computer with a
USB port that is guaranteed by Apple Inc.
For Windows XP and Windows Vista, you must
log in as a user with an Administrator account.
You cannot install the printer driver with a
limited account. When you install the printer
software in Windows Vista, the password may be
required. If you are asked for the password, enter it
and continue the operation.
Network connection
See the Network Guide for detailed information.
189
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Product Information
Printer Specifications
Printing
Resolution
Maximum 2880 × 1440 dpi
Print direction
Bidirectional
Control code
ESC/P2, ESC/P3
RAM
256 MB for Main
65 MB for Network
Printing
method
On-demand ink jet
Character tables
PC 437 (US, Standard
Europe)
Nozzle
configuration
Black: 360 nozzles × 3
(Photo Black / Matte Black,
Light Black, Light Light Black)
Character sets
EPSON Courier 10 cpi
Paper feed
method
Friction
Paper path
Roll paper
Cut sheet (manual insertion)
Dimensions
Epson Stylus Pro 9900/9910:
Width: 1864 mm
Depth: 667 mm
Height: 1218 mm
Color: 360 nozzles × 7
(Cyan, Vivid Magenta, Light
Cyan, Vivid Light Magenta,
Yellow, Orange, Green)
Character
mode
Character
Pitch
Printing Column
10 cpi*
437 (Epson Stylus
Pro 9900/9910)
Epson Stylus Pro 7900/7910:
Width: 1356 mm
Depth: 667 mm
Height: 1218 mm
237 (Epson Stylus
Pro 7900/7910)
Weight
* characters per inch
Raster
graphic
mode
(Epson
Stylus
Pro
9900/99
10)
Raster
graphic
mode
(Epson
Stylus
Pro
7900/79
10)
Horizontal
resolution
Printable
width
Available
dots
360 dpi*
1125.6 mm
(44.31")
15,953
720 dpi
1125.6 mm
(44.31")
31,906
1440 dpi
1125.6 mm
(44.31")
63,813
2880 dpi
1125.6 mm
(44.31")
127,627
360 dpi*
617.6 mm
(24.31")
8,753
720 dpi
617.6 mm
(24.31")
17,506
1440 dpi
617.6 mm
(24.31")
35,013
2880 dpi
617.6 mm
(24.31")
70,027
(Total of printer,
stand, and paper
basket)
* dots per inch
190
Epson Stylus Pro 9900/9910:
Approx. 135.1 kg without
the ink cartridges
Epson Stylus Pro 7900/7910:
Approx. 100.9 kg without
the ink cartridges
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Product Information
Electrical
Ink cartridges
Rated voltage
AC 100-240 V
Input voltage
range
AC 90 to 264 V
Rated
frequency
range
50 to 60 Hz
Input
frequency
range
49.5 to 60.5 Hz
Rated current
Epson Stylus Pro 9900/9910:
1.0 to 0.5 A
Epson Stylus Pro 7900/7910:
1.0 to 0.5 A
Power
consumption
Colors
Photo Black
Matte Black
Light Black
Light Light Black
Cyan
Vivid Magenta
Orange
Green
Yellow
Light Cyan
Epson Stylus Pro 9900/9910:
Approx. 80 W
Approx. 16 W in Low-power
mode
Approx. 1 W or below in Power
off mode
Vivid Light Magenta
Cartridge life
2 years from production date if
unopened.
Within 6 months after opening
package.
Epson Stylus Pro 7900/7910:
Approx. 70 W
Approx. 16 W in Low-power
mode
Approx. 1 W or below in Power
off mode
Temperature
Storage
(uninstalled)
-20 to 40ºC
(-4 to 104ºF)
1 month at
40ºC (104ºF)
Storage
(installed)
-20 to 40ºC
(-4 to 104ºF)
1 month at
40ºC (104ºF)
Capacity
700 ml/350 ml
Dimensions
700 ml:
(W) 40 mm × (D) 320 mm ×
(H) 107 mm
350 ml:
(W) 40 mm × (D) 240 mm ×
(H) 107 mm
191
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Product Information
Environmental
Note:
❏ The ink cartridges packaged with your printer
are partly used during initial setup. In order to
produce high-quality prints, the print head in
your printer will be fully charged with ink. This
one-off process consumes a quantity of ink and
therefore these cartridges print fewer pages
compared to subsequent ink cartridges.
❏
❏
❏
❏
Temperature
Actual ink consumption may vary depending on
the images that you are printing, the paper type
that you are using, the frequency of your
printings and environmental conditions such as
temperature.
Humidity
To ensure you receive premium print quality and
to help protect your print head, a variable ink
safety reserve remains in the cartridge when
your printer indicates to replace the cartridge.
Operation
10 to 35ºC
(50 to 95ºF)
Print Quality
Guarantee
15 to 25ºC
(59 to 77ºF)
Storage
-20 to 60ºC
(-4 to 156ºF)
Operation
20 to 80% RH*
Print Quality
Guarantee
40 to 60% RH*
Storage
5 to 85% RH**
* Without condensation
** Stored in shipping container
Ink is consumed during the following operations:
print head cleaning and ink charging when an
ink cartridge is installed.
Operational conditions (temperature and
humidity):
To maintain print quality, we recommend
printing a few pages on a regular basis.
192
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Product Information
Standards and Approvals
Safety
Interface
Your printer is equipped with a USB interface and
an Ethernet interface.
UL 60950-1
CSA C22.2 No.60950-1
Low Voltage
Directive
2006/95/EC
EMC
USB interface
EN 60950-1
The printer’s built-in USB interface is based on the
standards specified in the Universal Serial Bus
Specifications Revision 2.0 and the Universal
Serial Bus Device Class Definition for Printing
Devices Version 1.1. This interface has the
following characteristics.
FCC part 15 subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
AS/NZS CISPR 22 Class B
EMC Directive
2004/108/EC
EN 55022
Class B
Standard
Based on Universal Serial
Bus Specifications Revision
2.0, Universal Serial Bus
Device Class Definition for
Printing Devices Version 1.1
Bit rate
480 Mbps (High Speed
Mode)
12 Mbps (Full Speed
Device)
Data encoding
NRZI
Adaptable
connector
USB Series B
EN 55024
EN 61000-3-2
EN 61000-3-3
Note:
Only computer equipped with a USB connector and
running Windows Vista, XP x 64, XP, 2000, or
Mac OS X.10.x support the USB interface.
Ethernet interface
The printer has a built-in Ethernet interface. Use a
10BASE-T, 100BASE-TX STP (shielded
twisted-pair) cable via the RJ-45 connector to
connect to a network.
193
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Index
Index
A
H
AC inlet, 11
Adapter holder, 11
Adjust paper margin, 136
Alignment, 27
Automatic maintenance function, 81
Auto nozzle check, 22
Head cleaning, 78
Help
Epson, 183
Help (Mac OS X), 123
Help (Windows), 114
Host ICM, 167
How to print, 54
B
I
Banner printing, 154
BI-D 2-COLOR, 83
Bi-D ALL, 83
Black-and-white photo printing, 132
Bonjour, 27
Borderless printing, 136
Buttons, 12
Initialize setting, 22
Init network setting, 27
Ink cartridge status icon, 15
Ink cover, 11
Ink level, 24
IP,SM,DG setting, 27
IP address setting, 27
C
J
Capping, 81
Cleaning, 23, 75
Cleaning outside of the printer, 84
Cleaning the printer, 84
Clock setting, 23
ColorSync, 167
Consumable, 62
Contacting Epson, 183
Control panel, 11, 12
Custom, 29, 141
Custom paper, 23, 25
Custom paper menu, 26
Cutter adjustment, 23
Cutter replacement, 23
Job history, 24
Job information, 23
L
Language, 29
M
Maintenance menu, 23
Maintenance mode, 29
Maintenance tank, 11, 24
Maintenance tank status icon, 15
Manual box, 11
Menu setting, 16
Messages, 14
D
Default panel, 29
Details of Menu mode, 21
Display, 14
Driver ICM, 165
Drying time, 26
N
Network interface connector, 11
Network setup, 27
Network status sheet, 23
Nozzle check, 23, 76
E
EDM (or myEpsonPrinter) status, 24
Enlarge size printing, 141
EPSON Printer Utility3, 121
EPSON StatusMonitor (Mac OS X), 124
EPSON Status Monitor 3 (Windows), 116
O
F
Page line, 21
Pages per sheet printing, 145
Paper basket, 11
Paper feed adjust, 26
Paper guides, 11
Paper jam, 108
Paper size check, 21
Option interface connector, 11
P
Fit to Page, 141
Front cover, 11
194
Epson Stylus Pro 7900/7910/9900/9910
User’s Guide
Index
Paper skew check, 22
Paper suction, 26
Paper thickness, 27
Paper type, 25, 26
PhotoEnhance (Windows), 128
Platen Gap, 21, 26
Poster printing with margins, 146
Power cleaning, 80
Printer driver, 189
Printer Status menu, 24
Printer utilities (Mac OS X), 123
Printer utilities (Windows), 115
Print head alignment, 27, 82
Printing on the custom paper, 151
Print nozzle pattern, 22
Problems, solving
contacting Epson, 183
USB interface connector, 11
Using roll paper, 31
V
Version, 24
R
Reduce size printing, 141
Refresh margin, 22
Remaining paper setup, 25
Remove skew, 26
Replacing ink cartridges, 69
Replacing maintenance tank, 70
Roll length alert, 25
Roll paper cover, 11
Roll paper length, 25
Roll paper margin, 21
Roll paper remaining, 25
Roll paper tension, 29
S
Self-cleaning function, 81
Service, 183
Set roll paper tension, 26
Specifications
electrical, 191
interface, 193
Standards and Approvals, 193
SpectroProofer, 28
SS Cleaning, 29
Status sheet, 23
Supported media type for borderless printing, 136
System requirements, 189
T
Take up reel, 28
Technical support, 183
Temperature units, 29
Test Print menu, 23
Thickness pattern, 26
Total prints, 24
U
UNI-D, 83
Uninstall (Mac OS X), 125
Uninstall (Windows), 118
Unit, 29
USB cable, 189
195
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