Epson Stylus Pro 9900 User's Guide

User’s Guide

NPD3903-00 EN

Epson Stylus Pro 7900/7910/9900/9910 User’s Guide

Copyrights and Trademarks

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON

®

is a registered trademark, and Epson Stylus™ and Exceed Your Vision are trademarks of Seiko Epson Corporation.

Microsoft

®

and Windows

®

are registered trademarks of Microsoft Corporation.

Apple

®

and Macintosh

®

are registered trademarks of Apple Inc.

Adobe

®

, Photoshop

®

, Lightroom

®

and Adobe

®

RGB are registered trade marks of Adobe Systems Incorporated.

Info-ZIP copyright and license

This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely.

Copyright © 1990-2005 Info-ZIP. All rights reserved.For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals:

Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris

Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der

Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve

Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White

This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software.Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:

- Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.

- Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary (including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has not been removed from the binary or disabled.

- Altered versions--including, but not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or static library versions--must be plainly marked as such and must not be misrepresented as being the original source.

Such altered versions also must not be misrepresented as being Info-ZIP releases--including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,”

“WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s).

- Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and

“MacZip” for its own source and binary releases.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Copyright© 2008 Seiko Epson Corporation. All rights reserved.

2


Contents

Contents

Copyrights and Trademarks

Safety Instructions

Important Safety Instructions . . . . . . . . . . . . . . . . .6

Warning, Cautions, and Notes. . . . . . . . . . . . . .6

When choosing a place for this product . . . . . .6

When setting up this product. . . . . . . . . . . . . . .6

When using this product. . . . . . . . . . . . . . . . . . .7

When handling the ink cartridges . . . . . . . . . . .8

When transporting this product . . . . . . . . . . . .8

Introduction

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Front section . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rear section . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

The Control Panel

Buttons, Lights, and Messages . . . . . . . . . . . . . . .12

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Menu Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Using the Menu mode . . . . . . . . . . . . . . . . . . . .16

Menu list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Details of Menu mode . . . . . . . . . . . . . . . . . . .21

Maintenance Mode. . . . . . . . . . . . . . . . . . . . . . . . .29

Maintenance mode list . . . . . . . . . . . . . . . . . . .29

Paper Handling

Supported Media . . . . . . . . . . . . . . . . . . . . . . . . . .30

Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Cut sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Using Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . .31

Loading roll paper . . . . . . . . . . . . . . . . . . . . . . .31

Cutting the roll paper . . . . . . . . . . . . . . . . . . . .35

Removing the roll paper . . . . . . . . . . . . . . . . . .36

Using Cut Sheet Media . . . . . . . . . . . . . . . . . . . . .38

Loading cut sheet smaller than A3 size . . . . .38

Loading cut sheet A3 size or larger / thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Ejecting Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

For roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . .41

For cut sheet media . . . . . . . . . . . . . . . . . . . . . .41

Using the paper basket and paper guides . . .42

Using Auto Take-up Reel Unit (For Epson

Stylus Pro 9900/9910 only). . . . . . . . . . . . . . . .46

Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Basic Settings

Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Printing procedures (Windows) . . . . . . . . . . .54

Printing procedures (Mac OS X) . . . . . . . . . . .55

Checking the printer status . . . . . . . . . . . . . . .58

When problem occurs during printing. . . . . .58

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . .59

Canceling printing using the computer

(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Canceling printing using the computer

(Mac OS X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Canceling printing using the printer. . . . . . . .60

Changing the Black Ink . . . . . . . . . . . . . . . . . . . . .60

Options and Consumable

Products

Maintenance

Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .64

Instructions for placing the printer . . . . . . . . .64

Notes for when you are not using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Instructions for using paper . . . . . . . . . . . . . . .64

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . .66

When ink needs to be replaced/When ink gets low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Confirming the ink cartridge remaining . . . .66

About ink cartridges . . . . . . . . . . . . . . . . . . . . .68

Replacing ink cartridges . . . . . . . . . . . . . . . . . .69

Replacing the Maintenance Tank. . . . . . . . . . . . .70

Confirming the free space of the maintenance tank . . . . . . . . . . . . . . . . . . . .70

Replacing the maintenance tank . . . . . . . . . . .71

Replacing the Cutter . . . . . . . . . . . . . . . . . . . . . . .72

Adjusting the Print Head . . . . . . . . . . . . . . . . . . .75

Nozzle check. . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Head cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . .78

3


Contents

Power cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .80

Automatic maintenance function . . . . . . . . . .81

Print head alignment . . . . . . . . . . . . . . . . . . . . .82

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . .84

Cleaning outside of the printer . . . . . . . . . . . .84

Cleaning inside of the printer. . . . . . . . . . . . . .85

Keeping the Printer . . . . . . . . . . . . . . . . . . . . . . . .86

If you do not use your printer for a long time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

If you have not used your printer for more than six months . . . . . . . . . . . . . . . . . . . . . . . . .87

Protecting the print head . . . . . . . . . . . . . . . . .87

Transporting the Printer . . . . . . . . . . . . . . . . . . . .87

Repacking the printer . . . . . . . . . . . . . . . . . . . .87

Transporting the printer . . . . . . . . . . . . . . . . . .88

Setting up the printer after transporting . . . .88

Problem Solver

Error Messages on the LCD Panel . . . . . . . . . . . .89

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . .89

When the maintenance call error occurs . . . .98

When the service call error occurs. . . . . . . . . .98

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .99

You cannot print (because the printer does not work) . . . . . . . . . . . . . . . . . . . . . . . . . .99

The printer sounds like it is printing, but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . .102

The prints are not what you expected. . . . . .103

Feeding or ejecting troubles . . . . . . . . . . . . . .107

Other troubles. . . . . . . . . . . . . . . . . . . . . . . . . .110

Using the Printer Software (Windows)

Printer Software Introduction. . . . . . . . . . . . . . .111

Printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .111

EPSON Status Monitor 3. . . . . . . . . . . . . . . . .112

EPSON LFP Remote Panel 2. . . . . . . . . . . . . .112

Accessing the Printer Driver. . . . . . . . . . . . . . . .112

From Windows applications . . . . . . . . . . . . .112

From the Printer icon. . . . . . . . . . . . . . . . . . . .113

Getting Information Through Online Help . . .114

Using the Printer Utilities . . . . . . . . . . . . . . . . . .115

Using EPSON Status Monitor 3 . . . . . . . . . . .116

Uninstalling the Printer Software . . . . . . . . . . .118

Uninstalling the printer driver. . . . . . . . . . . .118

Uninstalling EPSON LFP Remote Panel 2 . .119

Using the Printer Software

(Mac OS X)

Printer Software Introduction . . . . . . . . . . . . . .120

Printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .120

EPSON Printer Utility3 . . . . . . . . . . . . . . . . . .121

EPSON StatusMonitor. . . . . . . . . . . . . . . . . . .121

EPSON LFP Remote Panel 2. . . . . . . . . . . . . .121

Accessing the Printer Driver. . . . . . . . . . . . . . . .122

Accessing the Page Setup dialog . . . . . . . . . .122

Accessing the Print dialog . . . . . . . . . . . . . . .122

Getting Information Through Online Help . . .123

Using Printer Utilities . . . . . . . . . . . . . . . . . . . . .123

Accessing EPSON Printer Utility3. . . . . . . . .124

Using EPSON StatusMonitor . . . . . . . . . . . . .124

Uninstalling the Printer Software . . . . . . . . . . .125

Uninstalling the printer driver. . . . . . . . . . . .125

Uninstalling EPSON LFP Remote Panel 2 . .127

Variety of Printings

Auto Color Adjustment by PhotoEnhance

(Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . .128

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .128

Color Adjustment by the Printer Driver . . . . . .129

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .129

For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .130

Black-and-White Photo Printing . . . . . . . . . . . .132

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .132

For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .134

Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . .136

Supported media type. . . . . . . . . . . . . . . . . . .136

Application settings. . . . . . . . . . . . . . . . . . . . .137

Printer driver settings . . . . . . . . . . . . . . . . . . .137

Roll paper cut for borderless printing . . . . .140

Enlarge or Reduce Size Printing. . . . . . . . . . . . .141

Fit to Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Fit to Roll Paper Width (Windows only) . . .143

Custom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . .145

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .145

For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .146

Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Joining the sheets together along the guide .148

Printing on Custom Paper . . . . . . . . . . . . . . . . .151

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . .151

For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . .152

Banner Printing on Roll Paper . . . . . . . . . . . . . .154

4


Contents

Application settings . . . . . . . . . . . . . . . . . . . . .154

Printer driver settings . . . . . . . . . . . . . . . . . . .154

Printing with Non-Epson Media . . . . . . . . . . . .157

Setting the custom paper in the printer . . . .157

Customize the Items of the Printer Driver . . . .160

Saving the printer driver settings . . . . . . . . .160

Menu arrangement . . . . . . . . . . . . . . . . . . . . .162

Exporting or Importing . . . . . . . . . . . . . . . . . .163

Using Color Management . . . . . . . . . . . . . . . . . .164

Color management by Driver ICM

(Windows only) . . . . . . . . . . . . . . . . . . . . . . . .165

Color management by Host ICM or

ColorSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Color management by application . . . . . . . .169

Paper Information

Paper Information . . . . . . . . . . . . . . . . . . . . . . . .171

Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Cut sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Where To Get Help

Technical Support Web Site . . . . . . . . . . . . . . . .183

Contacting Customer Support . . . . . . . . . . . . . .183

Before Contacting Epson. . . . . . . . . . . . . . . . .183

Help for Users in North America . . . . . . . . .184

Help for Users in Europe . . . . . . . . . . . . . . . .184

Help for Users in Australia. . . . . . . . . . . . . . .184

Help for Users in Singapore . . . . . . . . . . . . . .185

Help for Users in Thailand . . . . . . . . . . . . . . .185

Help for Users in Vietnam . . . . . . . . . . . . . . .185

Help for Users in Indonesia . . . . . . . . . . . . . .186

Help for Users in Hong Kong . . . . . . . . . . . .186

Help for Users in Malaysia . . . . . . . . . . . . . . .187

Help for Users in India . . . . . . . . . . . . . . . . . .187

Help for Users in the Philippines . . . . . . . . .188

Product Information

System Requirements for the Printer Driver . .189

System requirements . . . . . . . . . . . . . . . . . . . .189

Connection requirements . . . . . . . . . . . . . . . .189

Printer Specifications . . . . . . . . . . . . . . . . . . . . . .190

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . .191

Environmental . . . . . . . . . . . . . . . . . . . . . . . . .192

Standards and Approvals . . . . . . . . . . . . . . . .193

Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Index

5


Safety Instructions


Important Safety

Instructions

Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer.

Warning, Cautions, and Notes

w

Warning: must be followed carefully to avoid bodily injury.

When choosing a place for this product

❏ Place this product on a flat, stable surface that is larger than this product. This product will not operate properly if it is tilted or at an angle.

❏ Avoid places subject to rapid changes in temperature and humidity. Also keep it away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Keep this product away from dusty areas.

❏ Place this product near a wall outlet where the plug can be easily unplugged.

c

Caution: must be observed to avoid damage to your equipment.

Note: contain important information and useful tips on the operation of this printer.

When setting up this product

❏ Do not block or cover the openings in this product’s cabinet.

❏ Do not insert objects through the slots. Take care not to spill liquid on this product.

❏ This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ Use only the type of power source indicated on the product’s label.

❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock.

6



❏ Do not use a damaged or frayed power cord.

❏ If you use an extension cord with this product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.

Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service this product yourself.

❏ Unplug this product and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the cabinet damaged; the product does not operate normally or exhibits a distinct change in performance.

❏ If you plan to use the printer in Germany, observe the following:

To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

When using this product

❏ Do not put your hand inside this product or touch the ink cartridges during printing.

❏ Do not move the print heads by hand; otherwise you may damage this product.

❏ Always turn the product off using the Power button on the control panel. When this button is pressed, the Power light flashes briefly then goes off. Do not unplug the power cord or turn off the product until the Power light stops flashing.

7



When handling the ink cartridges

❏ Keep ink cartridges out of the reach of children and do not drink.

❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

❏ Shake the ink cartridge well before installing it for best results.

❏ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

When transporting this product

❏ Before transporting the printer, make sure the print heads are in the home (far right) position.

c

Caution:

Do not shake cartridges (that have been installed previously) with too much force.

❏ Use the ink cartridge before the date printed on its package.

❏ Use up the ink cartridge within six months of installation for best results.

❏ Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.

❏ The IC chip on this ink cartridge retains a variety of cartridge related-information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check.

8


Introduction

Introduction

Features

Epson Stylus Pro 9900/9910 and Epson Stylus Pro

7900/7910 are wide-format ink jet color printers supporting 44-inch and 24-inch paper respectively.

The features of this printer are described below.

Newly developed orange and green inks strengthen our ink lineup and greatly expand the color reproducible range

This allows you to perform the most suitable color reproduction for color proofing.

Pigment inks have greater light fastness and resistance to ozone for reducing fading effect

This opens up the range of uses from printing photos to displays and banners for storefronts using long paper or posters normally subject to fading.

Reduced color difference in different light source conditions

Previously, coloring with light colors was used to achieve subtle tones. However, to minimize this and thereby reduce color differences in different light source conditions, Light Light Black ink is used instead. The color remains stable even under different light sources, ensuring consistently high quality printing.

Printing monochrome photos

Using the three densities of black ink as the main inks adjusted with light coloring, you can achieve subtle black and white tones. Also, you can print monochrome photos with rich tones from color photo data using only the functions of the printer driver, without having to use an application.

See “Black-and-White Photo Printing” on page 132

Support for a range of paper types

Epson offers a range of special media for ensuring high-quality printing. By selecting the right paper for the application, whether for indoor or outdoor use (lamination is recommended), you can express a whole new world of art. Also, the printer handles paper up to 1.5-mm thick and can also print on paperboard.

See “Paper Information” on page 171

Spindleless simplifies the roll paper setting

Since the printer employs a spindleless mechanism, you do not have to set the roll paper to a spindle. This allows you to set the paper in a small space, as well.

Tension adjustment is also adjusted automatically according to the media type. You can also set the tension on the LCD panel.

Stability of ink after printing

Since the color of the ink stabilizes soon after printing, the prints can be used in the prepress workflow and for color proof purposes.

Support two kind of black inks

Both Photo and Matte Black ink are installed in this printer. Photo Black ink can be used for all media types with professional quality results.

Matte Black ink significantly increases black optical density when printing on matte and fine-art type papers. Switch the black ink on the printer’s control panel according to the paper used.

Large-capacity (350 or 700 ml) ink cartridge

Epson provides large-capacity (350 or 700 ml) ink cartridges for this printer that realize the high productivity required for professional work.

Roll paper remaining

The remaining amount of the roll paper is displayed on the LCD panel. When you remove the roll paper, the barcode (including the paper type, the roll paper length, and the roll length alert value information) is printed on the roll paper edge. This will facilitate paper setting the next time the same paper is used.

High-speed USB 2.0 / Ethernet

You can connect to a network using USB 2.0 or

Ethernet.

9


Introduction

Borderless printing

Using Auto Expand or Retain Size, you can perform borderless printing.

See “Borderless Printing” on page 136

There is also a borderless poster printing function that allows you to make big posters by simply joining together a number of prints.

See “Poster Printing” on page 146

Automate the post-process by using Auto

Take-up Reel Unit and SpectroProofer (optional)

By installing SpectroProofer, you can perform the color measurement operation using the print result done.

Auto Take-up Reel Unit winds the roll paper automatically. The Auto Take-up Reel Unit is optional with Epson Stylus Pro 9900/9910.

10


Introduction

Printer Parts

Rear section

Front section

1. Adapter holder

Fix the roll paper when setting the roll paper.

2. Roll paper cover

Open the roll paper cover when you set or remove the roll paper.

3. Control panel

The control panel consists of buttons, lights, and a liquid crystal display (LCD).

4. Ink cover (on both sides)

Open the ink cover when installing the ink cartridges. It slightly opens when you push the

button on the printer’s control panel.

5. Front cover

Open the front cover when you remove jammed paper.

6. Paper basket

Receives the ejected paper.

7. Paper guides

Use the paper guides to lead the paper for feeding forward or backward.

8. Manual box

Place the manual in here. You can set it either on the left or right side of the stand.

1. Maintenance tanks (on both sides and the center)

The tank where the waste ink goes into. There are two maintenance tanks on both sides of Epson

Stylus Pro 9900/9910. There is one maintenance tank on the right side of Epson Stylus Pro

7900/7910.

2. USB interface connector

Connects the computer and printer with a USB interface cable.

3. Option interface connector

Connects the printer and options with a cable.

4. Network interface connector

Connects the printer to the network with a network interface cable.

5. AC inlet

Plug the power cord.

11


The Control Panel


Buttons, Lights, and

Messages

You can check the ink remaining and printer status on the control panel.

Buttons

5. Paper Source button ( )

❏ Selects a paper source and roll paper cut method. The icon changes by pressing this button. However, you cannot change the paper source icon to Sheet when you set the paper while REMAINING PAPER SETUP is set to ON.

Icon Explanation

Roll Auto Cut

On

Roll Auto Cut

Off

Sheet

Prints on the roll paper. It cuts the roll paper automatically after printing each page.

Prints on the roll paper. It does not cut the paper automatically after printing. You need to cut the paper with a cutter manually.

Prints on the sheet.

1. Power button ( )

Turns the printer on or off.

2. Pause/Reset button ( )

❏ The printer enters the PAUSE state when this button is pressed in the READY state. To cancel the pause, select PAUSE CANCEL on the

LCD panel. When selecting JOB CANCEL, it functions as the Reset button. The printer stops printing and clears print data in the printer. After clearing the data, it may take a while to return to the READY state.

❏ The printer returns to the READY state when this button is pressed in the Menu mode.

❏ Clears errors if it is possible.

See “Error messages” on page 89

3. Black Ink Change button ( )

Switches the black ink types.

See “Changing the Black Ink” on page 60

4. Ink Cover Open button ( )

Slightly opens the selected ink cover, choosing left or right side indicated on the display.

❏ Returns to the previous level when pressed in the Menu mode.

❏ When you print from the printer driver, the settings you make on the printer driver have priority over the settings you make on the printer’s control panel.

6. Paper Feed button ( / )

❏ Feeds the roll paper in the forward or

You can feed 3 m of paper in the forward direction with one press. If you want to feed the paper faster in the forward direction, press and hold it for 3 seconds. You can feed

20 cm of paper in the reverse direction with one press.

❏ If you press these buttons while the paper presser is released, you can adjust the paper suction in the paper feed path in 3 stages.

See “Loading cut sheet A3 size or larger / thick paper” on page 39

❏ Press the button when setting a single cut sheet having a thickness under 0.5 mm, the printer starts paper feeding and then goes to the READY state.

12



❏ Feeds the sheet in the forward direction when you press the button.

❏ Changes the parameter in the forward

or reverse order when selecting a desired parameter in the Menu mode.

7. Menu button ( )

❏ Enters the Menu mode when pressed in the

READY state.

See “Menu Mode” on page 16

❏ Enters the PRINTER STATUS menu if pressed during printing.

See “PRINTER STATUS” on page 24

❏ When pressed in the Menu mode, a desired menu can be selected.

8. OK button ( )

❏ Sets the selected parameter in the selected item in the Menu mode. Executes the item if the selected item is for execution only.

❏ The printer ejects the cut sheet by pressing this button after printing.

❏ Press this button during ink drying or color chart drying, the printer stops the operation.

❏ When you press this button while there is no paper in the printer, you can see the paper feeding procedures on the LCD panel.

9. Paper Cut button ( )

Cut the roll paper by the built-in cutter.

10. Paper Secure button ( )

❏ This button locks or unlocks the paper presser. When you set the paper, press the button to unlock the paper presser first, and then set the paper. Press the button again so the printer starts feeding the paper and then goes to the READY state.

❏ When you press this button while REMAINING

PAPER SETUP is ON, a barcode is printed on the roll paper edge and the paper presser is released.

Lights

1

2

Power light

Paper

Check light

On The printer is on.

Flashing The printer is receiving the data.

The printer is in process of turning off.

Off

On

The printer is off.

No paper is loaded in the paper source.

The paper setting is not correct.

Flashing Paper is jammed.

Paper is not loaded straight.

3

5

Ink Check light

Paper

Secure light

Off

On The installed ink cartridge is expended.

The ink cartridge is not installed.

The wrong ink cartridge is installed.

Flashing The installed ink cartridge is nearly expended.

Off

The printer is ready to print data.

The printer is ready for print data.

4 Pause light On

Off

On

Off

The printer is in the

Menu mode or pause mode.

The printer has an error.


The paper presser is released.


13



Display

3. Platen Gap icon

Displays the Platen Gap setting.

See “Menu list” on page 19

Icon

None

Explanation

STANDARD

NARROW

WIDE

1. Messages

Displays the printer status, operation, and error messages.

See “Error Messages on the LCD Panel” on page 89

See “Details of Menu mode” on page 21

2. Paper Source icon

Displays the paper source and roll paper cut setting.

You can select the following paper source icons by pressing the button displayed on the LCD panel.

When you print from the printer driver, the settings you make on the printer driver have priority over the settings you make on the printer’s control panel.


Prints on the roll paper. It cuts the roll paper automatically after printing each page.

When using the optional Auto

Take-up Reel Unit, set the Auto switch to Off; otherwise, the printer does not cut the paper.

Prints on the roll paper. It does not cut automatically after printing.

WIDER

WIDEST

4. Paper Number

When you select paper number (1 to 10) for

CUSTOM PAPER , the number you selected appears.

See “Printing with Non-Epson Media” on page 157

5. Roll Paper Margin icon

Displays the paper margin icon with the margins you have selected for the ROLL PAPER

MARGIN .

❏ 15mm: When TOP/BOTTOM 15mm is selected.

❏ 35/15mm: When TOP 35/BOTTOM 15mm is selected.

❏ 3mm: When 3mm is selected.

❏ 15mm: When 15mm is selected.

❏ Auto: When DEFAULT is selected.

See “Menu list” on page 19

Prints on the sheet.

14



6. Roll Paper Counter icon

Displays the remaining amount of roll paper.

When you make the following settings in ROLL

PAPER REMAINING of the PAPER SETUP menu, the

icon and the remaining amount of roll paper is displayed.

❏ REMAINING PAPER SETUP is set to ON.

❏ The length of the roll paper is set for the ROLL

PAPER LENGTH .

❏ The roll length alert value is set for the ROLL

LENGTH ALERT .

See “PAPER SETUP” on page 25

7. Ink cartridge status icon

Displays the remaining amount of ink in each cartridge.

❏ Ink cartridge

Number

7

8

5

6

3

4

1

2

9

10

11

Ink color

Cyan (C)

Orange (O)

Yellow (Y)

Light Cyan (LC)

Matte Black (MK)

Photo Black (PK)

Vivid Magenta (VM)

Light Black (LK)

Green (G)

Light Light Black (LLK)

Vivid Light Magenta (VLM)

❏ Ink remaining

Icon Description

There is enough ink remaining.

Prepare a new ink cartridge. (flashing)

This icon indicates the yellow tank.

The ink is expended so you cannot print. Replace the ink cartridge with a new one. (flashing)


Cartridge error or no cartridge. (flashing)


8. Maintenance tank icon

The rightmost icons show the free space of the maintenance tanks. There are two maintenance icons for Epson Stylus Pro 9900/9910 and one for

Epson Stylus Pro 7900/7910.


There is enough free space in the maintenance tanks.

We recommend you prepare a new maintenance tank.

(flashing)

The maintenance tank is full.

Replace the maintenance tank with a new one.

(flashing)

15



9. Option usage icon

Displays whether options are available to use or not.

Option

Auto

Take-up

Reel Unit


Available

Not available

Spectro

Proofer

No icon

Not connected

Available

Not available

No icon

Not connected

10. Black Ink icon

Displays the black ink that is selected.

Menu Mode

The Menu mode enables you to make printer settings similar to those you would normally make in the driver or software, as well as other additional settings, directly through the control panel. The control panel shows the printer information, and operations such as nozzle check can be performed using the control panel.

Using the Menu mode

Note:

Press the button whenever you want to exit the

Menu mode and return to the READY state.

Press the button to return to the previous step.

Follow the steps below to use the Menu mode.

16



1. Select a menu.

Example: Select PRINTER SETUP.

A Press the button to enter the Menu mode.

2. There are three cases depending on the items you have selected.

A. When you can select a parameter

Example: When selecting PLATEN GAP in the

PRINTER SETUP menu

A

Press the / button to select PLATEN

GAP .

The first menu appears on the LCD panel.

B

Press the / button to select PRINTER

SETUP .

B

Press the button to enter the PLATEN GAP item.

C Press the button to enter the PRINTER

SETUP menu.

C Press the / button to select a parameter for the item.

The current setting is marked with ( ).

D

Press the parameter.

button to store the selected

17

E

Press the button to return to the previous level, or press the exit the Menu mode.

button to



B. When you execute a function

Example: When selecting NOZZLE CHECK in the

TEST PRINT menu

A

In the TEST PRINT menu, press the / button to select NOZZLE CHECK.

C. When you want to display the printer information

Example: When selecting INK LEVEL in the

PRINTER STATUS menu.

A

In the PRINTER STATUS menu, press the

/ button to select INK LEVEL.

B

Press the button to enter the NOZZLE

CHECK item.

B

Press the button to enter the INK LEVEL item.

C

Press the button to execute the NOZZLE

CHECK .

C Confirm the remaining ink on the display.

Press the / button to display the remaining amount of each ink color.

Example: Matte Black 84%

D Press the button to return to the previous level or press the button to exit the Menu mode.

18



Menu list

Menu

“PRINTER SETUP” on page 21

Item

PLATEN GAP

PAGE LINE

ROLL PAPER MARGIN

“TEST PRINT” on page 23

“MAINTENANCE” on page 23

PAPER SIZE CHECK

PAPER SKEW CHECK

REFRESH MARGIN

AUTO NOZZLE CHECK

PRINT NOZZLE PATTERN

INITIALIZE SETTINGS

NOZZLE CHECK

STATUS SHEET

NETWORK STATUS SHEET

JOB INFORMATION

CUSTOM PAPER

CUTTER ADJUSTMENT

CUTTER REPLACEMENT

CLEANING

“PRINTER STATUS” on page 24

CLOCK SETTING

VERSION

INK LEVEL

MAINTENANCE TANK

JOB HISTORY

TOTAL PRINTS

EDM (or myEpsonPrinter)

STATUS

Parameter

NARROW, STANDARD, WIDE, WIDER, WIDEST

ON, OFF

DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM

15mm, 3mm, 15mm

ON, OFF

ON, OFF

ON, OFF

ON: PERIODICALLY, ON: EVERY JOB, OFF

OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES

EXECUTE

PRINT

PRINT

PRINT

PRINT

PRINT

EXECUTE

EXECUTE

NORMAL CLEANING, CLEAN EACH COLOR,

POWER CLEANING

MM/DD/YY HH:MM

HW0xxxx-xx.xx.IBCC or HN0xxxx-xx.xx.IBCC

(ink color) nn%

LEFT nn%

RIGHT nn%

No. 0-No. 9

INK xxxxx.xml

PAPER xxx.x cm2 nnnnnn PAGES

INITIALIZING, NOT STARTED, ENABLED, DISABLED

LAST UPLOADED

MM/DD/YY HH:MM GMT, (NOT UPLOADED)

19



“PAPER SETUP” on page 25

ROLL PAPER REMAINING

PAPER TYPE

“HEAD ALIGNMENT” on page 27

CUSTOM PAPER

PAPER THICKNESS

“NETWORK SETUP” on page 27

ALIGNMENT

NETWORK SETUP

IP ADDRESS SETTING

IP, SM, DG SETTING

“OPTIONS SETUP” on page 28

BONJOUR

INIT NETWORK SETTING

SpectroProofer

TAKE UP REEL

REMAINING PAPER SETUP

ROLL PAPER LENGTH

ROLL LENGTH ALERT

Photo Paper

Proofing Paper

Fine Art Paper

Matte Paper

Plain Paper

Others

CUSTOM PAPER

NO PAPER SELECTED

PAPER NO.1 - 10

SELECT PAPER TYPE

SELECT THICKNESS

AUTO, MANUAL

DISABLE, ENABLE

AUTO, PANEL

IP ADDRESS

000.000.000.000 - 255.255.255.255

SUBNET MASK

000.000.000.000 - 255.255.255.255

DEFAULT GATEWAY

000.000.000.000 - 255.255.255.255

ON, OFF

EXECUTE

STATUS INFORMATION

DEVICE ALIGNMENT

TAKE UP REEL VERSION

20



Details of Menu mode

PRINTER SETUP

Item

PLATEN GAP

PAGE LINE

ROLL PAPER MARGIN

PAPER SIZE CHECK

Parameter

NARROW

STANDARD

WIDE

WIDER

WIDEST

ON

OFF

DEFAULT

TOP/BOTTOM15mm

TOP 35/BOTTOM 15mm

15mm

3mm

ON

OFF

Explanation

You can adjust the distance between the print head and paper.

❏ STANDARD: Normally, select STANDARD.

❏ When selecting other than STANDARD, the following icon appears on the LCD panel.

: NARROW

: WIDE

: WIDER

: WIDEST

You can select whether to print a page line (line along which to cut) on the roll paper. Select ON if you want to print the page line, or OFF otherwise.

The vertical line may be printed when the roll paper width that is set in the printer driver is smaller than the width of the roll paper that is loaded in the printer.

This setting is available for roll paper only.

You can select margins for roll paper.

❏ DEFAULT:

The top margin of Premium Glossy Photo Paper

(250), Premium Semigloss Photo Paper (250), and

Premium Luster Photo Paper (260) are 20 mm and the bottom margin is 15 mm.

❏ TOP/BOTTOM 15mm:

The top and bottom margins are 15 mm and left and right margins are 3 mm.

❏ TOP 35/BOTTOM 15mm:

The top margin is 35 mm, bottom is 15 mm, and left and right are 3 mm.

❏ 15mm:

The margins of all four sides are 15 mm.

❏ 3mm:

The margins of all four sides are 3 mm.

The print size does not change even when the margins are changed.

You can select whether to check the paper width.

❏ ON:

Check the paper width and top edge of the paper.

❏ OFF:

Do not check the paper width and top edge of the paper. The printer continues to print even if the paper width does not match the data width, and the printer may print beyond the paper. Because this soils the inside of the printer, we recommend you select ON. This may result in a wider blank margin at the top of each page.

21



Item

PAPER SKEW CHECK

REFRESH MARGIN

AUTO NOZZLE CHECK

Parameter

ON

OFF

ON

OFF

ON: PERIODICALLY

ON: EVERY JOB

OFF

PRINT NOZZLE PATTERN

INITIALIZE SETTINGS

OFF

ON: EVERY PAGE

ON: EVERY 10 PAGES

EXECUTE

Explanation

❏ ON:

If the paper is not straight, an error message appears on the LCD panel and the printer stops printing.

❏ OFF:

A paper align error does not occur even if the printed data is out of range of the paper, and the printer continues to print.


When you select ON, the printer cuts an extra print area automatically after borderless printing.

The printer performs a nozzle check and if there are missing dots, it performs cleaning automatically.

❏ ON: PERIODICALLY

Automatically performs a nozzle check periodically.

❏ ON: EVERY JOB

Performs a nozzle check before printing each job.

❏ OFF

Does not perform a nozzle check automatically, except for some operations.

When you select ON, the printer prints the nozzle check pattern before printing each print job or the 10th sheet, depending on the setting you have set.


You can return all setting values you have made in the

PRINTER SETUP menu to their factory set value.

22



TEST PRINT

Item

NOZZLE CHECK

STATUS SHEET PRINT

NETWORK STATUS SHEET PRINT

JOB INFORMATION PRINT

CUSTOM PAPER

Parameter

PRINT

PRINT

Explanation

You can print a print head nozzle check pattern for each ink cartridge.

See “Nozzle check” on page 76

You can print the current printer status.

You can print the current network status.

You can print the job information saved in the printer (up to 10 jobs.)

You can print custom paper information registered in the CUSTOM PAPER menu.

MAINTENANCE

You can perform maintenance functions, such as head cleaning.

Item

CUTTER ADJUSTMENT

Parameter

EXECUTE

CUTTER REPLACEMENT EXECUTE

CLEANING

CLOCK SETTING

NORMAL CLEANING

CLEAN EACH COLOR

POWER CLEANING

MM/DD/YY HH:MM

Explanation

You can adjust the cutter position by selecting the cutter position number.

Starts the cutter replacement operation.

See “Replacing the Cutter” on page 72

You can perform normal cleaning.

You can select the nozzles to clean from the following two-color combinations; C/VM, PK (MK)/LK, O/G, LLK/Y, or VLM/LC.

You can clean the print head more effectively than normal head cleaning.

You can set year, month, date, hour, and minute.

23



PRINTER STATUS

This menu shows the printer status.

Item

VERSION

INK LEVEL

MAINTENANCE TANK

JOB HISTORY

TOTAL PRINTS

EDM (or myEpsonPrinter)

STATUS *

Parameter

HW0xxxx-xx.xx.IBCC or

HN0xxxx-xx.xx.IBCC

(ink color) nn%

LEFT nn%

RIGHT nn%

No. 0 - No.9

INK xxxxx.xml

PAPER xxx.x cm2 nnnnnn PAGES

INITIALIZING, NOT

STARTED, ENABLED,

DISABLED

LAST UPLOADED

MM/DD/YY HH:MM

GMT, (NOT

UPLOADED)

Explanation

You can see the firmware version.

You can see the status of each ink cartridge.

You can see the free space of the maintenance tank.

You can see ink consumption (INK) in milliliters and paper size (PAPER) for each print job saved in the printer.

The latest job is saved as No. 0.

You can see the total amount of pages you have printed.

You can see if the EDM (or myEpsonPrinter) is enabled or disabled. If it is enabled, the time that the EDM status was last uploaded is displayed.

* This function is not supported in some areas. For details, visit your local Epson Web site or contact your local

Epson dealer/representative.

Note:

❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the cartridge correctly, the counter resets automatically.

See “Replacing Ink Cartridges” on page 66

❏ When the maintenance tank icon indicates that the maintenance tank is full or near full on the LCD panel, you need to replace the maintenance tank. If you replace the tank correctly, the counter resets automatically.

See “Replacing the Maintenance Tank” on page 70

24



PAPER SETUP

When you use non-Epson media, be sure to make the appropriate settings for the paper.

Item

ROLL PAPER

REMAINING

PAPER TYPE

Parameter

REMAINING PAPER

SETUP

ROLL PAPER LENGTH

ROLL LENGTH ALERT

Explanation

You can set the paper remaining counter function only if paper is not loaded in the printer.

❏ OFF:

The ROLL PAPER REMAINING function is disabled.

The Roll Paper Counter icon does not appear on the LCD panel.

❏ ON:

The remaining amount of roll paper is displayed on the LCD panel. When you press the button, the barcode (including the paper type, the roll paper length, and the roll length alert value information) is printed on the roll paper edge. When the roll paper is changed, the barcode is scanned and the paper type, the roll paper length, and the roll length alert value information are set.

These settings are available only when REMAINING PAPER

SETUP is ON.

You can get a message when there is not much paper left, by setting the roll alert.

When using roll paper, enter the length of the roll paper set in the printer and the alert value. You can set the roll paper length from 5.0 to 99.5 m, and the roll length alert from 1 to 15 m.

You can select the media type loaded in the printer.

CUSTOM PAPER

Photo Paper

Proofing Paper

Fine Art Paper

Matte Paper

Plain Paper

Others

CUSTOM PAPER

NO PAPER SELECTED

PAPER NO.1 - 10 You can select a number (between 1 to 10) to register the settings (such as Paper Type, Platen Gap, Thickness

Pattern, Paper Feed Adjust, Drying Time, Paper Suction) or to recall these settings you have made.

The number you select here is displayed on the LCD panel.

See “CUSTOM PAPER” on page 26

25



CUSTOM PAPER

When you use non-Epson media, you need to make settings suitable for the media.

After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER TYPE first, and then make the PLATEN GAP setting and so on.

To set the custom paper, see the following section.

“Setting the custom paper in the printer” on page 157

Item

PAPER TYPE

PLATEN GAP

THICKNESS PATTERN

PAPER FEED ADJUST

DRYING TIME

PAPER SUCTION

SET ROLL PAPER

TENSION

REMOVE SKEW

Parameter

Photo Paper

Proofing Paper

Fine Art Paper

Matte Paper

Plain Paper

Others

NARROW

STANDARD

WIDE

WIDER

PRINT

0.00%

-0.70% to +0.70%

0.0sec

0.0sec to 10.0sec

STANDARD

-1 to -4

STANDARD

HIGH

HIGHER

ON

OFF

Explanation

You can select the media type that is most similar to the paper you are using.

You can adjust the distance between the print head and paper.

STANDARD : Normally, select STANDARD.

NARROW : Use this when printing on thin paper.

WIDE or WIDER: Select this if you find that printed images are smeared.

You can print the paper thickness detection pattern.

You can set the paper feed amount of the printable area. The range is -0.70 to 0.70%. If the paper feed value is too large, white horizontal micro-banding may appear. If the paper feed value is too small, dark horizontal micro-banding may appear.

You can set the ink drying time for each print head pass. The range is 0 to 10 seconds. Depending on the ink density or paper type, the ink does not dry soon. In this case, set the drying time longer.

You can set the suction pressure used to feed the printed paper.

When using a cloth or thin paper or when wrinkles appear in the paper during printing, select HIGH or

HIGHER .

You can select whether to perform this operation to reduce the paper skew or not.

26



HEAD ALIGNMENT

You can perform print head alignment. For more details, see the following section.

“Print head alignment” on page 82

Item

PAPER THICKNESS

ALIGNMENT

Parameter

SELECT PAPER TYPE

SELECT THICKNESS

AUTO

MANUAL

Explanation

When using Epson special media, select the paper type. If you use non-Epson special media, enter the paper thickness in the range of 0.1 to 1.5 mm.

When you select AUTO, the adjustment pattern for output is read by the sensor and the optimum adjustment value is registered automatically in the printer. When you select MANUAL, you need to check the pattern and enter the value for alignment.

NETWORK SETUP

When you use the printer on the network, set the following items.

Item

NETWORK SETUP

IP ADDRESS SETTING

IP,SM,DG SETTING

BONJOUR

INIT NETWORK SETTING

Parameter Explanation

DISABLE

ENABLE

AUTO

PANEL

You can make the network settings using the printer’s control panel. The following items appear only when

ENABLE is selected. After setting the items, press the button in the NETWORK SETUP menu, so the network is reset and the network connection is available after 40 seconds. The NETWORK SETUP menu does not appear while resetting the network.

You can select the method to set the IP address to the printer. When you select PANEL, IP,SM,DG SETTING appears.

Ask your system administrator for detailed information.

ON You can enable or disable the Bonjour setting.

OFF

EXECUTE You can return the network settings of the printer to the factory default value.

27



OPTIONS SETUP

When you use the optional equipment, set the following items.

Item

SpectroProofer

TAKE UP REEL

Parameter

STATUS INFORMATION

DEVICE ALIGNMENT

TAKE UP REEL VERSION

Explanation

In STATUS INFORMATION, displays the status of each item of SpectroProofer, such as the version of

SpectroProofer, the product numbers of the white calibration tiles, the temperature of Color Measurement

Device (ILS20EP), ambient air temperature, and the color of the backing.

In DEVICE ALIGNMENT, perform the setup for

SpectroProofer installed.

Displays the version of Auto Take-up Reel Unit.

28



Maintenance Mode

You can change the language or unit used on the display or return all the setting values to their factory default.

A

B

Turn off the printer by pressing the button.

Press both the button and the button at the same time to turn on the printer.

Refer to the "Maintenance mode list" on the right for details.

The setting procedures are the same as those for the Menu mode.

See “Using the Menu mode” on page 16

C To exit the Maintenance mode, press the

button to turn off the printer.

Maintenance mode list

Item

LANGUAGE

Parameter

JAPANESE

ENGLISH

FRENCH

ITALIAN

GERMAN

PORTUGUE

SPANISH

DUTCH

KOREAN

CHINESE

LENGTH UNITS METRIC

FEET/INCH

TEMPERATURE

UNITS

ROLL PAPER

TENSION

SS CLEANING

DEFAULT

PANEL

CUSTOM

°C

F

1 - 5

EXECUTE

EXECUTE

0 - 255

Explanation

You can select the language to be displayed on the LCD panel.

You can select a unit of measurement to use to display length.

You can select the unit of temperature displayed on the

LCD panel.

You can change the maximum value of Roll

Paper Tension.

You can perform ultrasonic head cleaning.

You can set all setting values you made in the

Menu mode to their factory set value.

You can make custom settings.

29


Paper Handling

Paper Handling

Available width for borderless printing

10 inches, 300 mm, 13 inches (Super

A3), 16 inches, 17 inches, 512 mm

(B2), 594 mm (A1), 24 inches (Super

A1), 728 mm (B1), 36 inches (Super

A0), 44 inches (Super B0)

Supported Media

We recommend you use Epson special media that can enhance the usage and expressive power of the printing results. See the following section for more information on the paper.

“Paper Information” on page 171

Note:

❏ Do not use paper that is wrinkled, scuffed, torn, dirty or otherwise imperfect.

❏ Insert the paper just before printing. Remove it from the printer when printing is finished and store it in accordance with the instructions for the media that you are using.

❏ When you use paper other than Epson special media, see the instructions included with the paper, or contact your supplier for more information. Test the print quality before purchasing a large amount of paper.

Roll paper

Cut sheet

Media types

Paper size

Plain paper, recycled paper, others

Thickness

Available width for borderless printing

Epson Stylus Pro 9900/9910:

Width: 210 to 1118 mm

Length: 279.4 to 1580 mm

(A4 to Super B0)


Width: 210 to 610 mm

Length: 279.4 to 914 mm

(A4 to Super A1)

Plain paper, recycled paper:

0.08 to 0.11 mm

(Weight: 64 to 90 g/m

2

)

Others:

Length 279 to 728 mm:

0.08 to 1.5 mm

Length 728 to 2032 mm:

0.08 to 0.5 mm

10 inches, 300 mm, 13 inches (Super

A3), 16 inches, 17 inches, 512 mm

(B2), 594 mm (A1), 24 inches (Super

A1), 728 mm (B1), 36 inches (Super

A0), 44 inches (Super B0)

Media types

Roll paper size

Paper size

Thickness

Plain paper, recycled paper, others

2-inch core:

Outer diameter 103 mm or less

3-inch core:

Outer diameter 150 mm or less


2-inch core: 254 to 1118 mm × 45 m

3-inch core: 254 to 1118 mm × 202 m


2-inch core: 254 to 610 mm × 45 m

3-inch core: 254 to 610 mm × 202 m

Plain paper, recycled paper:

0.08 to 0.11 mm

(Weight: 64 to 90 g/m

2

)

Others:

0.08 to 0.5 mm

Note:

❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.

❏ Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper.

30


Paper Handling

Using Roll Paper

C

To unlock the adapter holder, push the lock lever of the adapter holder down firmly.

Then move the adapter holder to the left with the handle.

Loading roll paper

To load roll paper, follow the steps below.

Note:

❏ When REMAINING PAPER SETUP is ON, the barcode (including the paper information) is printed on the roll paper edge before the paper is removed. This will facilitate paper setting the next time the same paper is used.

See “PAPER SETUP” on page 25

❏ We recommend that you load the roll paper immediately before printing. If the paper roll is left in the printer, the roller for securing the paper may leave a mark on the surface of the paper.

A Turn on the printer by pressing the button.

D

Place the paper roll in the gap on the top face of the printer.

Note:

After turning on the printer, press the button before loading the paper to display the instructions for paper settings.

B Open the roll paper cover.

31


Paper Handling

E

Switch the lever of the roll media adapter to fit the core size of the roll paper.

Using 2-inch core:

G

Attach the roll media adapters on both ends of the roll paper. Then, pull down the lock lever of the adapters on both sides to lock.

Push the adapters into the paper core firmly.

Using 3-inch core:

F Release the lock lever of the adapters on both sides.

H

Move the roll paper to the right side until it touches the roll paper set guide.

32


Paper Handling

I

Slide the adapter holder with the handle to make the left roll media adapter align with

on the adapter holder.

K

Slide the adapter holder with the handle to the right to set it in the holder axis firmly.

Make sure to set both ends of the roll paper into the adapters firmly.

J Roll the roll paper slowly into the roll paper holder.

L

Push the lock lever of the adapter holder up to lock.

M Press the button.

33


Paper Handling

N

Insert the paper into the insertion slot. Pull the paper down through the paper insertion slot so that it comes out below.

Take care not to fold the edge of the paper, and insert it so that there is no slack.

If you have difficulty feeding the paper, adjust the paper suction by pressing the or button. Pull the paper to fit the edge of the paper to the label position.

P

Press the button.

After a few seconds, the paper moves to the printing position. When you press the

button, it moves immediately.

Q If ARE THESE SETTINGS OK? appears on the

LCD panel, press the or button to select NO and then press the button. Set the media type and paper remaining, and then press the button to set the media.

The previous setting appears on the LCD panel. If the media type and paper remaining are correct, select YES and then press the button.

O

Close the roll paper cover.

R

S

If the edge of the roll paper has folds, press the button to cut the edge.

When using the paper basket, set it in the forward or backward position.

If you are using Epson Stylus Pro

9900/9910, you can also use the optional

Auto Take-up Reel Unit.

See “Using the paper basket and paper guides” on page 42

See “Using Auto Take-up Reel Unit (For

Epson Stylus Pro 9900/9910 only)” on page

46

34


Paper Handling

Cutting the roll paper

There are two ways to cut the roll paper.

Method

Auto cut

Manual cut

Operation

Cut the roll paper after printing each page automatically.

Cut the roll paper manually, or cut the roll paper using cutter sold at a store.

Note:

❏ Some of the roll paper may not be cut using the built-in cutter. Use a cutter sold at a store to cut the paper.

❏ It may take a while to cut the roll paper.

Setting the cutting method

Before printing, select the cutting method.

Printing from the printer’s control panel

(such as printing a status sheet)

Press the button to select cutting method.


Roll Auto Cut On

Cutting the roll paper after printing

Cutting the roll paper automatically

Cut the roll paper automatically after printing each page.

Cutting the roll paper manually

To cut the roll paper manually, follow the steps below.

A

B

When printing is complete, adjust the cutting position by pressing the button.

Press the button. When the selection menu appears, select CUT by using the or button, and then press the button.

The paper is cut by the built-in cutter.

Note:

If the paper cannot be cut by the built-in cutter, press the button so the printer automatically feeds the paper to the position where you can cut it manually. Cut the paper using the cutter.

Roll Auto Cut Off

Printing from the computer

Set the Auto Cut setting in the Roll Paper Option dialog box of the printer driver.

35


Paper Handling

Removing the roll paper

Note:

We recommend that you remove the roll paper from the printer after printing. If the paper roll is left in the printer, the roller for securing the paper may leave a mark on the surface of the paper.

A

B

Make sure the printer is turned on.

Open the roll paper cover.

C

Press the presser.

button to release the paper

The roll paper is rewound automatically if the printer state is after the paper cut but in the READY state. However, when using the optional Auto Take-up Reel Unit, the printer does not rewind the roll paper.

Rewind the roll paper manually, if it is not automatically done.

Note:

When you are not using the roll paper, wrap it using the optional roll paper belt.

36


Paper Handling

D

To unlock the adapter holder, push the lock lever of the adapter holder down firmly.

Move the adapter holder to the left with the handle until the end. Then take it off from the holder axis.

F

Pull up the lock lever of the adapter to unlock. Then remove the roll media adapter from the paper roll.

After rewinding the roll paper carefully, place it in the original bag that it came in when you purchased it.

E Roll over the paper roll to the front side, and then place it in the gap on the top face of the printer.

37


Paper Handling

Using Cut Sheet Media

The procedures differ depending on your paper size and thickness.

Paper

Smaller than A3 size

A3 or larger or thick paper

Refer to

“Loading cut sheet smaller than A3 size” on page 38

“Loading cut sheet A3 size or larger / thick paper” on page 39

Note:

❏ Flatten the paper before loading it in the printer.

If paper that is wavy or slack is loaded, the printer may not recognize the paper size correctly or may not print normally.

Also, we recommend that you repack the paper in its original package and store it flat, only taking it out of the bag just before you use it.

❏ If roll paper is loaded, rewind it first before loading single sheet paper.

❏ When you use paper other than Epson special media, see the instructions included with the paper, or contact your supplier for more information.

Loading cut sheet smaller than A3 size


B Press the button repeatedly until Sheet

appears.

C Make sure that the roll paper cover is closed.

38


Paper Handling

D

Load the sheet into the paper insertion slot until it meets resistance.

Align the right edge of the paper with the setting position, and then insert the paper until it meets resistance. When using paper sizes A4 or below, set the paper until it reaches the bottom along the line on the metal part under the paper insertion slot.

PRESS THE BUTTON appears on the LCD panel.

Loading cut sheet A3 size or larger / thick paper

When you load a cut sheet media A3 or larger or thick paper (0.5 to 1.5 mm), follow the steps below.

Setting direction of the paper is as indicated below.

Paper

A3 or larger cut sheet (with thickness of 0.5 mm or less)

Thick paper with length of

728 mm or less

Thick paper with length of

728 mm or longer

Direction

Vertical

Vertical

Horizontal


Note:

Load the sheet vertically, like most magazines.

E

Press the button.

The paper moves to the start position.

F

If ARE THESE SETTINGS OK? appears on the



B

Press the button repeatedly until Sheet

appears.

C

D

Make sure that the roll paper cover is closed.

Press the button.

G If you use the paper basket, set it backward position.


39


Paper Handling

E

Load the sheet into the paper insertion slot.

H

If ARE THESE SETTINGS OK? appears on the



F

Make sure that the right and bottom edges of the sheet are straight and in line with the set line.

If you have difficulty adjusting the thick paper, adjust the paper suction by pressing

I If you use the paper basket, set it in the forward position.


G Press the button.

After a few seconds, the paper moves to the start position. If you press the button, it moves at once.

40


Paper Handling

B

Press the button to remove the paper.

Ejecting Paper

This section explains how to eject paper after printing.

Note:

When you use the paper basket, see the following section.

“Using the paper basket and paper guides” on page 42

When you use optional Auto Take-up Reel Unit, see the following section.

“Using Auto Take-up Reel Unit (For Epson

Stylus Pro 9900/9910 only)” on page 46

For roll paper

See the following section to cut the roll paper.

“Cutting the roll paper” on page 35

c

Caution:

The paper may fall after ejecting. Be sure to hold the paper to avoid falling and damaging the paper.

For cut sheet media

A

When printing is complete, the printer supports the printed media, and PAPER

OUT. LOAD PAPER is displayed on the LCD panel.

If READY appears on the LCD panel, press the button to feed the paper.

c

Caution:

Do not press any buttons when the

Power light or the Pause light is flashing.

41


Paper Handling

Using the paper basket and paper guides

To avoid your prints getting dirty or crinkled, set the paper basket as explained below. The feeding direction is different depending on the media type.

Direction Epson Stylus Pro

9900/9910

Forward Paper length:

1580 mm or longer

Paper thickness:

0.5 mm or more

Backward Paper length:

Less than

1580 mm

Paper thickness:

Less than

0.5 mm

Epson Stylus Pro

7900/7910

Paper length:

914.4 mm or longer

Paper thickness:

0.5 mm or more

Paper length:

Less than

914.4 mm

Paper thickness:

Less than

0.5 mm

When feeding paper forward

The paper guides keep the ejected prints straight.

This section explains how to switch the status from feeding paper backward to feeding paper forward.

A For Epson Stylus Pro 9900/9910, bring the rear basket up to the vertical position.

B Remove the hook-and-loop fastener straps of the front paper basket, and tilt it down.

Note:

Ejecting your prints in the wrong direction may cause dirty or crinkled prints.

42


Paper Handling

C

Slightly tilt the front paper basket to set the paper guides to the horizontal position.

When feeding paper backward

Feed the prints backward and store them in the paper basket. This section explains how to switch the status from feeding paper forward to feeding paper backward.

Note:

Do not stack more than one print in the paper basket.

If you stack multiple prints, the space between the paper supports and paper basket becomes narrow. This may cause a paper feed error.

A Bring the paper guides to the horizontal position.

D Bring the paper basket to the vertical position.

This makes the basket cloth tight.

E In order to parallelize the basket cloth, move the paper guides.

B Tilt the front paper basket slightly down from the fixed position.

43


Paper Handling

C

Move the paper guides to the vertical position, and then bring the front basket back as far as it goes.

E

For Epson Stylus Pro 9900/9910, switch the position of the rear paper basket depending on the paper size.

If the paper is A1 or smaller:

Lift both the front and rear baskets as shown below.

D

Bring the front paper basket up and fasten it with the hook-and-loop fastener straps.

Be sure to fasten the hook-and-loop fastener upward.

If the paper is larger than A1 size:

Tilt the rear basket until parallel to the floor during printing.

Note:

If you are concerned about the print quality when printing on Doubleweight Matte Paper or Enhanced Matte Paper, try to set the paper guides in the front direction.

44


Paper Handling

Tilt the front basket until parallel to the floor when ejecting your prints.

Storing the paper basket

If the paper basket is not used, bring the front basket up to the vertical position. This section explains how to switch the status from feeding paper backward status to storing paper basket.

A For Epson Stylus Pro 9900/9910, bring the rear basket up to the vertical position.

Note:

When printing on Enhanced Matte Paper, you can stack plural prints on the front basket by tilting it until parallel to the floor. The quality of the prints may not be assured, including scratches or dirty appearing.

B Bring the paper guides to the horizontal position.

45


Paper Handling

C

Remove the hook-and-loop fastener straps, and refasten it downward. Then bring the front paper basket up to the vertical position.

Using Auto Take-up Reel Unit

(For Epson Stylus Pro

9900/9910 only)

When you want to print your data on roll paper and do not want to cut it or feed it out onto the floor, you can use the optional Auto Take-up Reel

Unit to roll up your print.

You can wind the roll paper forward or backward.

D

Tilt the paper guides.

46

Forward Backward w

Warning:

Make sure the take-up reel unit is installed properly and securely. Bodily injury may occur if it falls.

Note:

❏ Make sure that the leading edge of the roll paper is straight; otherwise, the Auto Take-up Reel

Unit does not take up the roll paper correctly.

See “Cutting the roll paper” on page 35

❏ See the Auto Take-up Reel Unit Setup Guide for detailed information on installing the Auto

Take-up Reel Unit.

❏ When using Doubleweight Matte Paper or

Singleweight Matte Paper, wind the roll paper forward.

❏ When using Singleweight Matte Paper with a

24-inch width or wider, use the Tensioner that comes with the Auto Take-up Reel Unit to ensure the print quality.

See “Winding paper forward” on page 47


Paper Handling

Control box Winding paper forward

A

Plug the power cord into an outlet (100 V

AC), and make sure the sensor light is on.

1. Sensor light

Displays the status of the Auto Take-up Reel Unit.

Light Status

On

Flashing rapidly

Flashing slowly

It is ready to use.

It is operating.

It is in the power-saving mode.

Long interval of flashing It has an error.

Off It is off.

2. Auto switch

It automatically winds the roll paper after printing.

Item

Backward

Forward

Description

It automatically winds the roll paper with printed surface inside.

It automatically winds the roll paper with printed surface outside.

Do not rewind the roll paper.

Off

3. Manual switch

It manually winds the roll paper after printing.

This mode becomes available when the Auto switch is Off.

Item

Backward

Forward

Description

It winds the roll paper with printed surface inside. It becomes faster by pressing this button for 3 seconds.

It winds the roll paper with printed surface outside. It becomes faster by pressing this button for 3 seconds.

B Turn on the printer by pressing the button.

C Make sure the Auto Take-up Reel Unit icon is displayed on the LCD panel.

If the icon is not displayed, make sure the

Auto Take-up Reel Unit is connected properly and the power is on.

D Set the roll paper.

See “Loading roll paper” on page 31

E

F

Press the button to select Roll Auto Cut

Off or Roll Auto Cut On .

Press the button to feed the roll paper.

47


Paper Handling

G

Tape the leading edge of the roll paper to the take-up reel core in three places.

Winding paper backward

A

Turn on the printer, and then pull out the roll paper. See step 3 to 6 of the following section.

“Winding paper forward” on page 47

B Pull the bottom of the roll paper around the back of the reel core as shown below. Then tape the leading edge of the paper to the reel core in three places.

H

I

Press the button to feed the paper forward and create a loop of slack.

Set the Manual switch to Forward and hold it for a while to take up the roll paper for three or more revolutions of the take-up paper core.

After taking up the paper, ensure that there is adequate slack between the roll paper and the take-up reel core.

C

D

Press the button to feed the paper forward and create a loop of slack.

Set the Manual switch to Backward and hold it for a while to take up the roll paper for three or more revolutions of the take-up paper core.

After taking up the paper, ensure that there is adequate slack between the roll paper and the take-up reel core.

Note:

For Singleweight Matte Paper with a 24-inch width or wider, place the Tensioner in the slack of the roll paper. Make sure to place it in the center of the roll paper.

48


Paper Handling

Taking up your prints

When the Auto Take-up Reel Unit is installed, and the take-up reel core is loaded with paper to take up in the desired direction, you can use the unit to take up your prints.

Removing paper after take-up

After paper take-up, follow the steps below to remove the take-up reel core.

A

Set the Auto switch to Off.

w

Warning:

Do not touch the Auto Take-up Reel Unit while it is operating. Doing so may result in injury.

A Set the Auto switch to Forward or

Backward .

B Send a print job to the printer.

The printer starts printing. The Auto

Take-up Reel Unit takes up the roll paper in the direction you set in step 1.

B

Cut the roll paper.

❏ Press the button to cut the roll paper.

❏ If the roll paper cannot be cut with the built-in cutter, use a scissors or cutter sold at a store.

C Turn the lever to unlock the movable unit, and then slide it to the left so that the flange knob clears the end of the take-up reel core.

While doing this, support the take-up reel core with one hand to keep it from falling.

Note:

When printing by using the Roll Auto Cut On , set the Auto switch of the Auto Take-Up Reel Unit to

Off , otherwise the printer does not cut the paper. You can set the Auto switch to Off during printing to cut the paper automatically.

49


Paper Handling

D

Remove the take-up reel core from the flange knob on the movable unit and the drive unit.

c

Caution:

The paper roll is heavy so have two people hold it by both ends of the paper roll.

Using the core from a used paper roll as a take-up reel core

You can use a used paper roll as the take-up reel core.

Note:

If the paper roll core is deformed or damaged, it cannot be used as a take-up reel core.

The installation of the flange to the Auto Take-up

Reel Unit varies depend on the core size of the paper.

76.2mm (3 " ) 50.8mm (2")

A Remove the flange by pinching the knob.

B Reverse the flange so that the smaller knob is positioned on the outside, then replace it on the drive unit by pinching the knob.

50


Paper Handling

C

Remove the flange by pinching the knob.

Installing a take-up reel core

The method of installing the take-up reel unit is the same for both 2-inch and 3-inch reel cores.

A

Make sure that the lock lever is released

(turned to the left). Slide the movable unit to the left end of the horizontal strut.

D Reverse the flange so that the smaller knob is positioned on the outside, then replace it on the movable unit by pinching the knob.

B Slip one end of the take-up reel core over the flanged knob on the drive unit.

C Insert the flanged knob on the movable unit into the other end of the take-up reel core.

51


Paper Handling

D

Turn the lock lever to the front to lock the movable unit.

Make sure the take-up reel unit is locked properly and firmly.

Printable area

52

A

B-L

B-R

C

Roll paper

Cut sheets

Roll paper

Cut sheets

Roll paper

Cut sheets

Roll paper

Cut sheets

The minimum top margin is

3.0 mm (0.12")

The minimum top margin is

3.0 mm (0.12")

The minimum left margin is

0.0 mm (0")

The minimum left margin is

0.0 mm (0")

The minimum right margin is

0.0 mm (0")

The minimum right margin is

0.0 mm (0")

The minimum bottom margin is

3.0 mm (0.12")

The minimum bottom margin is

14.0 mm (0.55")

For roll paper, the following margin widths can be selected using the control panel.

See “PRINTER SETUP” on page 21


Paper Handling

Parameter

TOP/

BOTTOM

15mm

TOP35/

BOTTOM

15mm

15mm

3mm

A B-L

15mm 3mm

35mm 3mm

15mm

3mm

15mm

3mm

B-R

3mm

3mm

C

15mm

15mm

15mm 15mm

3mm 3mm

Note:

❏ The print area does not change even when the margins are changed.

❏ The printer automatically detects the dimensions of the paper that is loaded. Print data that exceeds the printable area of the paper cannot be printed.

❏ When the same data is printed with a 3-mm margin and a 15-mm margin and compared, you may notice that part of the right side of the

15-mm margin image is not printed.

53


Basic Settings

Basic Settings

Print Settings

This section describes how to print your data from an application using the Epson printer driver.

Making the printer driver settings

A

Turn on the printer, and set the paper in the printer.

See “Paper Handling” on page 30

B

C

From the File menu, select Print or Page

Setup .

Make sure your printer is selected, and click

Printer , Setup, Options, Properties, or

Preferences .

Printing procedures

(Windows)

Making the paper settings

A

B

C

Start your application.

From the File menu, select Page Setup (or the paper setting menu such as Print.)

Make the settings such as paper size in the

Page Setup dialog box.

Example: Paint

D

Select the media type, color, or print quality according to the paper loaded in the printer.

Note:

The dialog box may differ depending on the application. See its online help for the details.

D Click OK to close the dialog box.

Then, create a print data.

54


Basic Settings

E

Select the paper source and paper size according to the paper loaded in the printer.

After making the settings, click OK.

Make sure to select the same paper size as you set in the application.

Printing procedures (Mac OS

X)

Making the paper settings

A

B

C

Start your application.

From the File menu, select Page Setup (or the paper setting menu such as Print.)

Select the printer, and then make the settings.

The list of available paper appears in the

Paper Size list. Select the appropriate paper size.

56

See “Selecting the paper size” on page

F Click Print.

D Click OK to close the dialog box.

Then, create a print data.

The progress meter appears on your display, and printing will be started.

55


Basic Settings

Selecting the paper size

Roll paper

Cut sheet

Paper Size *XXXX is the paper size.

XXXX Roll Paper - Banner

XXXX Roll Paper - Borderless (Auto

Expand)

Explanation

Select this size when using a banner printing application. This prints no margins on the top and bottom and a 3-mm margin on the right and left sides.

Select this size when performing borderless printing on the roll paper. In the borderless printing for Auto

Expand, the printer driver enlarges the size of print data 3 mm on both the right and left sides. You can change the amount of enlargement in the

Expansion setting. The size of print data also enlarges on the top and bottom sides at an equal rate. This enlarges the size of print data automatically so that you can perform borderless printing easily. Enlarged areas that exceed the paper size will not be printed on the paper.

XXXX Roll Paper - Borderless (Retain Size) Select this size when performing borderless printing on roll paper. The printer driver prints without changing the ratio of the print data. It does not enlarge the image data. You need to enlarge

3 mm on both the left and right sides of the data by using the application that created it in advance.

XXXX Roll Paper - Borderless Banner Select this size when performing borderless printing by using an application that supports banner printing. The printer driver enlarges the print area

3 mm on both the left and right for the width of the paper. Since it does not enlarge the print data, the sizes on the top and bottom are printed at the size you created. However, you need to create the data exceeding 3 mm on both the right and left sides in advance. This setting has no margin on the top and bottom sides.

XXXX Sheet - Borderless (Auto Expand)

XXXX Sheet - Borderless (Retain Size)

Select this size when performing borderless printing on both the right and left sides of a single cut sheet.

In the borderless printing for Auto Expand, the printer driver enlarges the size of print data 3 mm on both the right and left sides. You can change the amount of enlargement in the Expansion setting. The size of print data is also enlarged on the top and bottom sides at an equal rate. This enlarges the size of print data automatically so that you can perform borderless printing easily.

Enlarged areas that exceed the paper size on both the right and left sides will not be printed on the paper. In addition, a 3-mm margin on the top and a 14-mm margin on the bottom appear.

Select this size when performing borderless printing on both the right and left sides of a single cut sheet.

In Retain Size, the driver performs borderless printing without enlarge the print data. You need to create the data exceeding 3 mm on both the right and left sides in advance. While the margin sizes on the top and bottom are printed at the size you created, a 3-mm margin on the top and a

14-mm margin on the bottom appear.

56


Basic Settings

Making the printer driver settings

A

Turn on the printer, and set the paper in the printer.


B

C

Click Print on the File menu of your application.

Select the printer, then click the button, and then select Print Settings from the list.

D

Make the settings.

For Mac OS X 10.3.9 to 10.4, select the printer, and then select Print Settings from the list.

Select the same media type that you loaded in the printer. Normally, you can print correctly just by making the settings in the

Print Settings dialog.

E

Make the settings as necessary, and then click Print to start printing.

57


Basic Settings

Checking the printer status

For Windows

The Progress Meter appears on your display when you start printing. It indicates the progress of the current print job and provides printer status information such as ink remaining and product number of the ink cartridges. Also, you can cancel a print job using Progress Meter.

When problem occurs during printing

For Windows

If a problem occurs during printing, an error message appears in the EPSON Status Monitor 3 window.

Click How to, and EPSON Status Monitor 3 will lead you step by step through a procedure to solve a problem.

For Mac OS X

For Mac OS X 10.5, the EPSON Printer Monitor appears on your display when you start printing.

It indicates the progress of the current print job and provides printer status information such as ink remaining and product number of the ink cartridges.

For Mac OS X

If a problem occurs during printing, an error message appears. Click How to, and EPSON

StatusMonitor will lead you step by step through a procedure to solve a problem.

The printer icon appears in the Dock. By clicking the printer icon, you can check the progress of the current print job and its printer status information. You can also cancel a print job.

58


Basic Settings

Canceling Printing

There are a few ways to stop the print operation depending on the situation.

While sending data

Cancel using computer

✓ -

Cancel using printer

Operation

Select the data that you want to cancel using the computer.

While sending or printing data

✓ ✓ ❏ Even if you cancel printing using the computer, you cannot cancel a print job that has already been sent to the printer. Perform the cancel operation at the printer as well; otherwise, it may continue to print on the data stored in the printer.

❏ Even if you cancel printing using the printer, you cannot cancel a print job that has been stored in the computer.

Perform the cancel operation using the computer as well; otherwise, it may resend the data stored in the computer and will start printing after resetting the printer.

❏ When you cancel the print job from the printer, the rest of the print jobs in the cue are also deleted.

While printing

✓

✓ : Available

- : Not Available

All the jobs are deleted.

Canceling printing using the computer (Windows)

When Progress Meter is displayed

Click Stop on the EPSON Progress Meter dialog box.

When the Progress Meter is not displayed

A

B

Double-click the printer icon on the task bar.

Select the job you want to delete, and then select Cancel from the Document menu.

When you want to delete all the jobs, select

Cancel all documents from the Printer menu.

If the job has been sent to the printer, the print data does not appear in the dialog box above. In this case, cancel the print job using the printer.

59


Basic Settings

Canceling printing using the computer (Mac OS X)

A Click the Printer icon in the Dock.

B Select the job you want to delete, and then click the Delete button.

Changing the Black Ink

Both Photo and Matte Black ink are installed in this printer.

Photo Black ink can be used for photo papers with professional quality results. Matte Black ink significantly increases black optical density when printing on matte and fine art type papers.

See the following section for the suitable black ink for the media type.


To switch the black ink, press the the printer’s control panel.

button on

To change the black ink from Photo Black to

Matte Black, it takes about two minutes and consumes approximately 1.2 ml of ink. To change the black ink from Matte Black to Photo Black, it takes about three minutes and consumes approximately 3.4 ml of ink. Therefore, we recommend performing the printing in a planned manner to avoid consuming the ink needlessly.

If the job has been sent to the printer, the print data does not appear in the dialog above. In this case, cancel the print job using the printer.

Canceling printing using the printer

Press the then press the

button to select JOB CANCEL, and

button.

Even when it is printing a job, the printing is canceled. After canceling the job, it takes a while before the printer is in the READY state.

Follow the steps below to select the black ink when the media type supports both Photo and

Matte Black ink.

Note:

You cannot cancel a job spooling in the computer. To cancel a job spooling in the computer, see the section

“Canceling printing using the computer (Windows)”

on page 59 or “Canceling printing using the computer

(Mac OS X)” on page 60.

60


Basic Settings

A

Open the Main menu (Windows) or the

Print Settings dialog (Mac OS X).

Windows

B

Select the paper from the Media Type.

The black ink is displayed according to the media type.

Mac OS X

C

Select the black ink.

61

D Check the other settings, and then start printing.


Options and Consumable Products


The following consumable products are available for use with your printer (as of May, 2008).

Name

Epson special media

Ink cartridges

Product Code Explanation

See the following section for media.


For the latest information on the media, see the Epson Web site.

(Color) Epson Stylus Pro

7900/9900

Epson Stylus Pro

7910/9910

Cyan

Orange

Yellow

Light Cyan

Matte Black

Photo Black

Vivid Magenta

Light Black

350 ml

T5962

T596A

T5964

T5965

T5968

T5961

T5963

T5967

700 ml

T6362

T636A

T6364

T6365

T6368

T6361

T6363

T6367

350 ml

T5972

T597A

T5974

T5975

T5978

T5971

T5973

T5977

700 ml

T6372

T637A

T6374

T6375

T6378

T6371

T6373

T6377

The printer driver provided with this printer is color adjusted for

Epson genuine ink cartridges. If you use non-genuine cartridges, the print result may be faint, or the end of the ink may not be detected normally.

Note:

The product number varies by country.

See the following section to replace the ink cartridge.

“Replacing ink cartridges” on page 69

Green

Light Light Black

Vivid Light

Magenta

Maintenance Tank

Auto Cutter Spare Blade

T596B

T5969

T5966

T636B

T6369

T6366

T597B

T5979

T5976

C12C890191 for Epson Stylus Pro 7900/9900

C12C890193 for Epson Stylus Pro 7910/9910

C12C815331

T637B

T6379

T6376

See the following section to replace the maintenance tank.

“Replacing the Maintenance

Tank” on page 70

See the following section to replace the cutter.

“Replacing the Cutter” on page 72

Roll Paper Belt

Auto Take-up Reel Unit

(for Epson Stylus Pro 9900/9910)

C12C890121

C12C815321 Auto Take-up Reel Unit is for Epson

Stylus Pro 9900/9910 only. You cannot use with Epson Stylus Pro

7900/7910. See the Auto Take-up

Reel Unit Setup Guide for installing it.

See the following section to use

Auto Take-up Reel Unit.

“Using Auto Take-up Reel Unit

(For Epson Stylus Pro 9900/9910 only)” on page 46

62



Name

SpectroProofer Mounter 44"


SpectroProofer Mounter 24"


Roll Media Adapter

Product Code

C12C890521

C12C890531

C12C811241

Explanation

See the SpectroProofer Mounter

24"/44" Setup Guide and User’s

Guide for details.

See the following section for details.

“Using Roll Paper” on page 31

Note:

❏ When using the USB connection and a USB hub, we recommend that you connect the printer to the first hub connected directly to the computer. Also, some hubs may cause unstable operation. If problems occur, connect the printer directly to the USB port of the computer.

❏ When using an Ethernet connection, use a LAN cable. When using a 100BASE-TX STP (shielded twisted-pair) cable, it should be Category 5 or higher.

63


Maintenance

Maintenance

Daily Maintenance

Instructions for placing the printer

Observe the following when setting up the printer:

❏ Choose a flat and stable location that can support the printer weight (about 135.1 kg for

Epson Stylus Pro 9900/9910 and 100.9 kg for

Epson Stylus Pro 7900/7910).

❏ Use only an outlet that meets the power requirements of this printer.

❏ Leave enough room for easy operation, maintenance, and ventilation.

See "Choosing a place for the printer" in the Unpacking and Setup Guide

❏ Operate the printer under the following conditions (temperature is 10 to 35°C and humidity is 20 to 80%).

Even when the conditions above are met, you may not print properly if the environmental conditions are not proper for the paper. Be sure to use the printer where the paper conditions are met. See the handling instructions of the paper for more detailed information. Keep the printer away from drying, direct sunlight, or heat sources to maintain the appropriate humidity.

Notes for when you are not using the printer

The print head nozzles are very small, thus, they can become clogged easily if dust gets on the print head. To avoid this, close the roll paper cover or the front cover when you are not using the printer. If you are not using the printer for a long time, put a non-static cloth on the printer to avoid getting dust on the printer.

Instructions for using paper

Notes for handling paper

See the instructions below and the handling instructions of the paper for more details.

❏ Use Epson special media under the following conditions (temperature is 15 to 25°C and humidity is 40 to 60%).

❏ Do not bend the paper or scratch on the surface of the paper.

❏ Keep fingers off the printable surface of the media, as fingerprints may reduce the print quality.

❏ Set the roll paper by handling the edges of the roll paper. Whenever possible, use gloves to handle media.

64


Maintenance

❏ The paper may bend if the temperature and humidity will change rapidly. Be careful not to bend or soil the paper, and flatten it before setting it in the printer.

❏ Do not lose the paper package so you can use it for storing the paper.

Notes for after printing

See the instructions below for after printing.

❏ Do not touch the surface of the print; otherwise, the ink may smudge.

❏ Do not rub or scratch the print; otherwise, the ink may come off.

❏ Be careful not to bend or pile paper on top of another, and dry it completely. The color may be changed where the paper is piled. If you leave paper lying on top of another, the scratches may stay on the paper even after the paper dries.

❏ If you put the prints on the album before they dry, they may be blurred. After you print, be sure to dry the paper completely.

❏ Do not use a dryer for drying the print.

❏ Avoid direct sunlight.

❏ See the instructions of the paper for keeping the color from fading. The print can keep the color for a long time if you store it properly.

Notes for storing the paper

See the instructions below and the handling instructions of the paper for more details.

❏ Avoid locations that are subject to direct sunlight, excessive heat, or moisture.

❏ Keep the paper in the package, and keep it on a flat place.

❏ Remove the roll paper that is not in use from the printer. Roll it properly and then store it in the original package of the roll paper. If you leave the roll paper in the printer, its quality will deteriorate.

❏ Do not wet the paper.

❏ Store prints in a dark place to avoid direct sunlight, excessive heat, and moisture to keep the printed color.

Note:

Typically, prints and photos fade over time (change color) due to the effects of light and various constituents in the air. This also applies to Epson special media. However, with the correct storage method, the degree of color change can be kept to the minimum.

❏ See the instructions of the Epson special media for detailed information on handling the paper after printing.

❏ The colors of photos, posters, and other prints appear differently under different lighting conditions (light sources*). The colors of prints from this printer may also appear differently under different light sources.

* Light sources include sunlight, fluorescent light, incandescent light and other types.

65


Maintenance

Replacing Ink

Cartridges

Mac OS X

Note:

When you replace the ink cartridges while the printer is turned off, the remaining ink cannot be detected correctly so the ink may become unusable before the

Ink Check light comes on and you cannot print correctly. Follow the steps below to replace an ink cartridge.

When ink needs to be replaced/When ink gets low

When the Ink Check light is flashing, this indicates that the ink level is low. If EPSON Status

Monitor is installed, a message appears on the computer’s display that tells you the ink is low. If the ink is low, you need to replace the ink cartridge as soon as possible. You cannot continue to print even if only one of the ink cartridges is expended. If an ink cartridge runs out while printing, replace it with a new one so the printer can continue to print.

Windows

Click How to to see the instructions on replacing an ink cartridge.

Confirming the ink cartridge remaining

Using the printer’s control panel

The remaining ink in the cartridges is always displayed on the LCD panel.

See “Display” on page 14

You can check the accurate amount of ink remaining in the PRINTER STATUS menu. You need to check the amount of ink remaining before printing a lot of data. If there is a low ink cartridge, prepare a new one.



66


Maintenance

Using the printer driver

You can check the amount of ink remaining on your computer by using EPSON Status Monitor.

For Windows

Open the printer driver window, and click the

Utility tab, and then click EPSON Status

Monitor 3 .

Note:

In the Monitoring Preferences dialog box, select the

Shortcut Icon check box to display a shortcut icon on your Windows taskbar. Right-click the shortcut icon, and select the printer name to display the EPSON

Status Monitor 3 dialog box.

See “Viewing information in Monitoring

Preferences” on page 118

For Mac OS X

Open the EPSON Printer Utility3 dialog, and then click EPSON StatusMonitor.

67


Maintenance

About ink cartridges

Be sure to use the ink cartridges that are supported with this printer.

See “Options and Consumable Products” on page 62

Note:

A protection system is provided to prevent improper cartridge insertion. If you cannot insert the ink cartridge smoothly, the type of cartridge may be incorrect. Check the package and product code.

Notes for handling the ink cartridges

❏ When INK LOW appears on the LCD panel, replace the cartridges with a new one as soon as possible to avoid ink to being expended while printing.

❏ Use up the ink cartridge within six months of installation for best results.

❏ If you move the ink cartridge from the cold place to warm place, condensation may occur.

Leave it at room temperature for more than four hours before using the ink cartridge.

❏ Do not use an ink cartridge beyond the date printed on the cartridge carton. If you use an ink cartridge beyond the expiry date, it may affect the print quality.

❏ Store ink cartridges under the same condition as the printer.

❏ Do not touch the ink supply port or its surrounding area. The ink may leak from it.

❏ Do not touch the green IC chip on the side of the ink cartridge. Doing so may affect normal operation and printing.

❏ Because the green IC chip has the cartridge’s own information and the ink remaining information, you can still use the ink cartridge after pulling out the ink cartridge from the printer.

❏ Do not add ink to the cartridge. The green IC chip remembers the ink remaining so that you cannot change the amount of ink remaining.

❏ Do not drop or knock it against hard objects; otherwise, the ink may leak.

❏ The ink is used not only for printing but also for print head cleaning.

Notes for replacing the ink cartridges

❏ Shake an ink cartridge horizontally well

(about 5 seconds) before installing it for best results.

❏ Do not leave the printer without ink cartridges installed. The inks inside the printer may dry and you may not be able to print.

❏ Install an ink cartridges into each slot. You cannot print if any of the slots are empty.

❏ Make sure that the printer is turned on when you replace an ink cartridge. If the printer is turned off while changing the ink cartridge, the amount of ink remaining is not detected correctly so you cannot print properly.

❏ Be careful as there is ink around the ink system port on the used ink cartridge.

Notes for storing the ink cartridges

❏ Store ink cartridges under the same condition as the printer (temperature is 10 to 35°C and humidity is 20 to 80%).

❏ Ink cartridges that are removed before ink end is detected can be reinstalled in the printer and used again if the expiry date printed on the ink cartridge packaging has not passed.

❏ Avoid getting dirt on the ink system port and store the ink cartridge properly. You do not need to put the ink cartridge in the package.

The ink system port has a valve in it so you do not need to put a cap on it; however, be careful not to tamper with the ink system port.

68


Maintenance

Replacing ink cartridges

A

B

Make sure the printer is on.

Press the button.

If the ink is expended, the cover is slightly opened automatically. Go to step 4.

E

Push the expended cartridge so the cartridge is slightly pushed out.

Note:

The button is not available while printing or cleaning.

C Select the cover that the target ink cartridge is set, and then press the button.

F Carefully pull the expended cartridge straight out of the slot.

The ink cover is unlocked and slightly opened.

D

Open the ink cover by hand fully.

w

Warning:

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

G Make sure the replacement ink cartridge is the correct color, and remove it from the package. Shake the ink cartridge well before installing it for best results.

Note:

Do not open the cover until it is unlocked.

69 c

Caution:

Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation and printing.


Maintenance

H

Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer, and then insert it into the slot as far as it will go until it clicks.

Match the ink cartridge color with the color label on the back side of the ink cover.

Replacing the

Maintenance Tank

The maintenance tank absorbs ink discharged when cleaning the print head. There are two maintenance tanks placed on the left and right for

Epson Stylus Pro 9900/9910 and one placed on the right for Epson Stylus Pro 7900/7910. If the maintenance tank icon on the LCD panel indicates that the maintenance tank is full or near full, replace the maintenance tank with a new one.

Note:

Be sure to install all eleven ink cartridges. You cannot print if any of the ink cartridges is not installed.

I

Close the ink cover.

Confirming the free space of the maintenance tank

Using the printer’s control panel

The free space of the maintenance tank is always displayed on the LCD panel.

See “Display” on page 14

You can check the free space in the PRINTER

STATUS menu. You need to check it before printing a lot of data. If the maintenance tank is nearly full, prepare a new one.



70


Maintenance

Using the printer driver

You can check the free space of the maintenance tank on your computer by using EPSON Status

Monitor. The instructions are the same as confirming the ink cartridge remaining.

See “Using the printer driver” on page 67

Replacing the maintenance tank

Be sure to use a maintenance tank that is supported with this printer.


c

Caution:

Do not replace the maintenance tank while printing data.

A

B

C

Turn off the printer.

Take a new maintenance tank out of the package.

Put your hand on the handle of the maintenance tank, then gently pull it straight out.

D Put the used maintenance tank in the plastic bag provided with the replacement cartridge, and dispose of it properly.

71


Maintenance

E

Insert the new maintenance tank into place as far as it will go.

Replacing the Cutter

When the paper cutter does not cut cleanly, it may be dull and require replacement. See the following section for the product code of the paper cutter that is supported with this printer.


c

Caution:

Do not touch the green chip on the side of the maintenance tank. Doing so may prevent normal operation.

F For Epson Stylus Pro 9900/9910, repeat step 3 to 5 to replace the maintenance tank on the other side.

c

Caution:

Take care not to damage the cutter blade.

Dropping it or knocking it against hard objects may chip the blade.

A

Make sure the printer is on.

If paper is loaded, remove it from the printer.

B Press the button to enter the Menu mode.

C

Press the / button to select

MAINTENANCE , and then press the button.

D Press the / button to select CUTTER

REPLACEMENT , and then press the button.

72


Maintenance

E

Press the button.

The paper cutter holder stops at the replacement position.

H

Screw down the cutter with a screwdriver.

F

If the optional SpectroProofer Mounter is attached to the printer, remove it from the printer and then turn off the printer.

See the SpectroProofer Mounter 24"/44"

User’s Guide for details on removing it from the printer.

G

To remove the cover, lower it with the knob, and pull it low.

I

Carefully remove the old cutter from the printer.

w

Warning:

Take care not to hurt yourself with the blade of the cutter. Do not let children touch the blade.

Note:

Put the used cutter in a bag or the like, and dispose of it in accordance with local regulations.

J Take the new paper cutter out of the package and insert it as shown.

Install the cutter into the cutter holder, setting the pin of the cutter to the hole of the holder.

73


Maintenance

K

Screw up the cutter firmly with a cross head screwdriver.

O

Make sure the cover is installed, and press

Note:

Screw up the cutter firmly, otherwise the cut position may be slightly shifted or skewed.

L Align the downside of the cover and the cutter holder, and then press the cover firmly until it clicks.

M Install the SpectroProofer Mounter if it was attached, and then turn the printer on.

The cutter holder moves to the home position. If the SpectroProofer Mounter is installed, the following operation (step 14 to 15) is not necessary.

N Press the button.

74


Maintenance

Adjusting the Print Head

You may need to adjust the print head if white lines appear in your printed data or if you notice the print quality has declined. You can perform the following printer maintenance functions for maintaining the print head in consistently good condition to ensure the best print quality.

Manual cleaning function

You can perform cleaning manually according to the print quality.

Functions

Nozzle check

Head cleaning

Power cleaning

Printer driver

✓

✓

—

Printer

✓

✓

✓

Explanation

Checks the print head nozzles for clogging by printing a nozzle check pattern.

Cleans the print head to improve the print quality. You can select the print head to be cleaned.

Cleans the print head more effectively than normal head cleaning.

Power cleaning process consumes more ink than head cleaning. When you perform power cleaning, make sure that enough ink is remaining. Otherwise, prepare a new ink cartridge.

Auto cleaning function (Auto maintenance function)

Function Explanation

AUTO NOZZLE CHECK

Self-cleaning

Capping

The printer performs a nozzle check and if there are missing dots, it performs cleaning automatically.

Avoids drying and clogging of the print head nozzles. It starts when you turn the printer on or start printing.

Put a cap on the print head to keep it from drying.

Print head alignment function

Functions

Print head alignment

Printer driver

✓

Printer

✓

Explanation

Aligns the print head when misaligned lines appear on the printed data.

75


Maintenance

Nozzle check

This function checks the print head

*1

nozzles

*2

for clogging by printing a nozzle check pattern.

Perform head cleaning if you find that the nozzle check pattern is unexpectedly faint or has missing dots in the nozzle check pattern.

By using the AUTO NOZZLE CHECK function, the printer performs a nozzle check without printing a pattern and if there are missing dots, it performs cleaning automatically.

*

1

Print head: The part that prints by spraying ink onto the paper.

*

2

Nozzle: A minute hole for spraying ink. It is positioned where it cannot be seen from the outside.

You can perform nozzle check from:

❏ Printer driver

❏ Printer’s control panel

Checking the print head nozzles using the printer driver

This section explains how to check the print head nozzle using the Window printer driver.

Use EPSON Printer Utility3 for Mac OS X.

See “Accessing EPSON Printer Utility3” on page 124

A

Make sure that roll paper or A4/Letter size or larger is loaded in the printer.

Select the correct paper source according to the paper.


B

C

Open the Utility menu of the printer driver.

Click Nozzle Check.

Note:

You cannot perform a nozzle check when the Ink

Check light is on.

D

Click Print.

The nozzle check pattern is printed.

76


Maintenance

E

Check if there are missing dots on the nozzle check pattern.

If there are no missing dots, click Finish.

If there are missing dots, click Clean.

D

Press the / button to display NOZZLE

CHECK , and then press the button.

E Press the button to start printing a nozzle check pattern.

After printing a nozzle check pattern, make sure that the nozzle check pattern printing is complete before starting to print your data or cleaning the print head.

Checking the print head nozzles using the printer’s control panel

A Make sure that roll paper or A4/Letter size or larger is loaded in the printer.

Select the correct paper source according to the paper.


B

Press the button to enter the Menu mode.

F Check the nozzle check pattern.

Good

There are no missing dots so the nozzles are not clogged.

Bad

There are missing dots so the nozzles are clogged. Perform head cleaning.

See “Head cleaning” on page 78

C Press the / button to display TEST

PRINT , and then press the button.

77


Maintenance

Head cleaning

If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the

Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.

You can perform head cleaning from:

❏ Printer driver

❏ Printer’s control panel

Cleaning the print head using the printer driver

This section explains how to clean the print head using the Window printer driver.

Use EPSON Printer Utility3 for Mac OS X.

See “Accessing EPSON Printer Utility3” on page 124

A

B


Click Head Cleaning.

Note:

❏ The cleaning process consumes ink of all ink cartridges at the same time. Even if you are using only black inks, the head cleaning also consumes color inks.

❏ You do not need to perform head cleaning unless the printed data is blurred or the color of the image is not good.

❏ After cleaning the print head, print a nozzle check pattern to check if it is printed correctly.

❏ When the Ink Check light is flashing or on, you cannot clean the print head. Replace the ink cartridge with a new one first. (If the ink enough remains for the head cleaning, you may perform head cleaning using the printer’s control panel.)

See “Replacing Ink Cartridges” on page 66

❏ When repeating head cleaning in a short time period, the maintenance tank may become full with ink quickly due to minimal ink evaporation in the tank.

C

Click Start.

The head cleaning starts and it takes about

2 to 13 minutes.

78


Maintenance

D

Click Print Nozzle Check Pattern in the

Head Cleaning dialog box.

Confirm the nozzle check pattern.


Cleaning the print head using the printer’s control panel

A Press and hold the button.

B Press the / button to display


C

Press the / button to display

CLEANING , and then press the button.

D Press the / button to display NORMAL


Note:

You can perform the cleaning for only the

specified nozzles when you select CLEAN EACH

COLOR in the MAINTENANCE menu.

See “MAINTENANCE” on page 23

79


Maintenance

E

Press the button.

The Power light starts flashing and the head cleaning starts (it takes 2 to 13 minutes.) The cleaning is finished when the

Power light is on.

F Print a nozzle check pattern, and check the result.


Note:

❏ If the nozzles are still clogged after cleaning the print head a few times, perform power cleaning.

See “Power cleaning” on page 80

❏ Power cleaning process consumes more ink than normal cleaning.

❏ If the nozzles are still clogged after performing the power cleaning, turn off the printer and leave it overnight or longer, so that the ink may dissolve.

If the nozzles are still clogged, contact your Epson dealer.

❏ If the CLEANING ERROR appears on the

LCD panel, see the following section to solve the problem.

See “Error Messages on the LCD

Panel” on page 89

Power cleaning

If the nozzles are still clogged after performing head cleaning a few times, perform power cleaning.

A

D

E

B

C


Press the / button to display


Press the / button to select CLEANING, and then press the button.

Press the / button to select POWER


Press the cleaning.

button to execute power

PLEASE WAIT appears on the LCD panel. It takes about 4 minutes to complete power cleaning.

F Print a nozzle check pattern to see if there are any missing dots.


80


Maintenance

Automatic maintenance function

This printer has a self-cleaning function and capping function for maintaining the print head in consistently good condition to ensure the best print quality.

AUTO NOZZLE CHECK function

The printer performs a nozzle check without printing a pattern, and if there are missing dots, it performs cleaning automatically (taking 2 to 13 minutes).

The AUTO NOZZLE CHECK function works in the following cases:

❏ When the power is on.

❏ After head cleaning and ink charging.

❏ Before changing the black ink type.

❏ When printing is started.

However, to maintain the print quality, the AUTO

NOZZLE CHECK function works after head cleaning, ink charging, and changing the black ink type even if the AUTO NOZZLE CHECK function is off.

Self-cleaning function

Self-cleaning is a function for cleaning the print head automatically to prevent the nozzles getting clogged. It is performed periodically, for example when you turn the printer on (during warming up). A minute quantity of ink is drawn from each ink cartridge to prevent the nozzle drying out.

Even if you press the button during self-cleaning, the power is not turned off until cleaning finishes. Do not pull out the power plug of the printer during cleaning.

The self-cleaning function is not available when

AUTO NOZZLE CHECK is OFF.

Capping function

Capping is a function for automatically covering the print head with a cap (lid) to prevent the print head from drying out. Capping is performed in the following situations.

❏ When several seconds have elapsed after printing finishes (that is there is no print data sent)

❏ When printing is stopped

Take care of the following points to ensure that the print head is capped properly.

❏ If the print head is not positioned on the right side (it is not capped), turn the printer on, then off again. By turning the printer off with the button, the head is capped properly.

❏ If you turn the power off when a paper jam or error occurs and the print head is not capped, turn the printer on again. Shortly, the print head is capped automatically. Check that it is properly capped, then turn the printer off.

❏ Do not move the print head manually under any circumstances.

❏ Do not remove the power plug of the printer when the power is on, or cut the power at the breaker. The head may not be capped properly.

81


Maintenance

Print head alignment

To prevent deterioration of print quality caused by misalignment of the print head, align the print head before you start printing your data.

You can perform print head alignment using:

❏ printer driver

❏ printer’s control panel

Usually perform print head alignment using the printer driver. If you do not have a computer or software, use the printer’s control panel.

Note:

Align the print head for the paper width loaded in the printer. Use the Epson special media (except plain paper) which paper width is the same as the paper that you actually use for printing.

Aligning the print head using the printer driver

A

Make sure that the roll paper or one sheet of

A4/Letter size or larger paper is loaded in the printer.


B

C


Click Print Head Alignment.

Follow the on-screen instructions to align the print heads.

Aligning the print head using the control panel

Select AUTO to correct any head misalignment automatically to obtain optimum printing results.

If you select MANUAL, you need to check the pattern and enter the value for alignment.

Note:

You cannot use Plain Paper for automatic alignment.

Setting the paper type and paper thickness

Set the paper type for the Epson special media, and set the paper thickness for the non-Epson media.

A Make sure that the roll paper or one sheet of

A4/Letter size or larger paper is loaded in the printer.

Make sure to set the paper correctly according to the paper.


D

E

B

C


Press the / button to select HEAD

ALIGNMENT , and then press the button.

Press the / button to select PAPER

THICKNESS , and then press the button.

Set the paper type or paper thickness depending on the paper you set in the printer.

Epson special media:

1. Press the / button to select SELECT

PAPER TYPE , and then press the button.

2. Press the / button to select the paper type you set in the printer, and then press the button.

Non-Epson media:

1. Press the / button to select SELECT

THICKNESS , and then press the button.

2. Press the / button to select a paper thickness value between 0.1 and 1.5 mm, and then press the button.

See the manual that comes with the paper for the paper thickness.

82


Maintenance

F

Press the button twice for non-Epson media or three times for Epson special media.

To align the print head, see either of the following section.

“Aligning the print head automatically” on page 83

“Aligning the print head manually” on page 83

Aligning the print head automatically

A

B

C



Select AUTO, and press the button.

Press the / button to select BI-D

2-COLOR , and then press the button to print the pattern.

The adjustment pattern for output is read by the sensor and the optimum adjustment value is registered automatically in the printer.

If you are not satisfied with the result of this alignment, press the button to return to the previous level, and then select BI-D

ALL .

If you are not satisfied with the result of the

BI-D ALL alignment, try UNI-D.

You can also align the print head individually by selecting BI-D #1, BI-D #2,

BI-D #3 , or BI-D #4. Select an ink dot size from BI-D #1 to BI-D #4 depending on the media you use and the print mode you want to try.

Aligning the print head manually

Because there is a distance between the print head and paper, the misalignment may occur by the humidity or temperature or moving the print head bidirectionally. In this case, try UNI-D first, and then BI-D 2-COLOR. If you want to perform a highly accurate adjustment, try BI-D ALL.

Alignment

UNI-D

BI-D

2-COLOR

Bi-D ALL

Explanation

Use all ink colors except Light

Cyan to align the print head unidirectionally.

Use Light Cyan and Vivid Light

Magenta ink color to align the print head bidirectionally.

Use all ink colors to align the print head bidirectionally.

A

B

C



Press the / button to select MANUAL, and then press the button.

Press the / button to select UNI-D, and then press the button to print the pattern.

Note:

When you print the pattern on a cut sheet media, you need to prepare several sheets.

When the first page is printed, set the next paper.

D

E

Check the pattern and select the set number that has the smallest gaps.

When UNI-D #1 C appears on the LCD panel, press the / button to select the number, and then press the button.

F

G

H

Set the number for #1 C to #4 VLM, and press the button.

Press the / button to select BI-D

2-COLOR . Then press the button.


83


Maintenance

I

When BI-D 2-COLOR #1 LC appears on the

LCD panel, press the / button to select the number, and then press the button.

J Set the number for #1 LC to #4 VLM, and then press the button.

If you are not satisfied with the result of this alignment, see the next section to try BI-D

ALL.

After you set the patterns, press the button to return to the READY state.

Bi-D ALL alignment

A Press the / button to select BI-D ALL, and then press the button to print a pattern.

Cleaning the Printer

To keep your printer in top operating condition, clean it thoroughly if it becomes soiled.

c

Caution:

Take care to prevent water or other foreign matter getting inside the printer. If moisture, dirt, or other matter gets inside of the printer, besides affecting print quality, it may cause the electric circuits to short.

Note:

When you print the pattern on a cut sheet media, you need to prepare several sheets.

When the first page is printed, set the next paper.

B

C


When BI-D ALL #1 C appears on the LCD panel, press the / button to select the number, and then press the button.

D Set the number for #1 C to #4 VLM, and then press the button.

Cleaning outside of the printer

A

B

Remove the paper from the printer.

Make sure the printer is turned off and all the lights are off, and then unplug the power cord from the electrical outlet.

C Use a soft, clean cloth to carefully remove any dust or dirt.

If the dirt does not come off, clean it using a soft, clean cloth dampened with a mild detergent. Then, wipe the outside of the printer with a dry, soft cloth.

c

Caution:

Never use alcohol or thinners to clean the printer; these chemicals can damage the components as well as the case.

84


Maintenance

Cleaning inside of the printer

If the print gets a scratch or smudge, follow the steps below to wipe off the smudge inside of the printer.

Cleaning the roller

If the print is soiled by ink on the roller, follow the steps below to clean the roller by feeding the plain paper.

A Turn on the printer, and set the roll paper.

Set the roll paper of 44-inch width for

Epson Stylus Pro 9900/9910 and 24-inch width for Epson Stylus Pro 7900/7910.

See “Using Roll Paper” on page 31

B Press the button to feed the paper.

Repeat step 2 for a few times until the paper is not soiled with ink.

Cut the paper after cleaning is done.

See “Cutting the roll paper” on page 35

Cleaning inside

A

Make sure the printer is turned off and all the lights are off, and then unplug the power cord from the electrical outlet.

B

Leave the printer for a minute.

C

Open the front cover and use a soft, clean cloth to carefully clean away any dust or dirt inside the printer.

Wipe the gray part by following the directions of the arrows. If there is a serious problem of dirt on the inside of the printer, clean it using a soft, clean cloth dampened with a mild detergent. Then, wipe the inside of the printer with a dry, soft cloth.

c

Caution:

❏ Do not touch the light magenta parts (roller and ink absorption) in the illustration above; otherwise, prints may be soiled.

❏ Do not touch the ink tubes located inside the printer.

D If the back of a print is soiled, wipe the gray part carefully.

85


Maintenance

E

If some powdery paper dust is accumulated on the platen, use something like a toothpick to remove it.

Keeping the Printer

When storing the printer, place it on a horizontal surface with the ink cartridges installed in the printer.

c

Caution:

The printer must be kept flat. Do not tilt it, stand it on end, or turn it upside down.

If you do not use your printer for a long time

❏ If you do not use your printer for a long time, the print head nozzles may become clogged.

We recommend that you print regularly to prevent clogging. Also, turn on the printer at least once a month, and leave it on for a few minutes.

❏ Do not leave the printer without ink cartridges; otherwise, the ink will dry out and the printer is not able to print properly. Even if you do not use the printer, leave all of the ink cartridges in the slots.

❏ Do not leave the paper in the printer for a long period of time; otherwise, the roller for securing the paper may leave a mark on the surface of the paper.

86


Maintenance

If you have not used your printer for more than six months

❏ When activating AUTO NOZZLE CHECK in the panel settings, the printer checks the print head nozzles for clogging, and performs print head cleaning automatically if needed.

❏ If you have not used your printer for a long time, print a nozzle check pattern to check for clogging. If the nozzle check pattern is not good, perform head cleaning before printing your data.



See “Power cleaning” on page 80

❏ You need to perform head cleaning a few times before the nozzle check pattern is correctly printed. If the nozzles are still clogged after performing head cleaning three times, perform power cleaning.


See “Power cleaning” on page 80

❏ After performing the head cleaning a few times, turn off the printer and leave it overnight or longer, so that the ink may dissolve.

❏ If the nozzles are still clogged after trying the instructions above, contact your Epson dealer.

Transporting the Printer

When transporting the printer, repack the printer using the original box and packing materials to protect from shock and vibration.

c

Caution:

❏ Do not remove the ink cartridges; otherwise, the print head nozzles may dry up or ink may leak from the cartridge.

❏ Be careful not to touch the parts unless you needed to; otherwise, the printer may be damaged.

Repacking the printer

A

B

C

D

Turn off the printer, and then unplug the cables such as the power cord.

Remove the roll paper and roll media adapter if they are set in the printer.

Remove the paper basket if it is installed.

Remove the optional Auto Take-up Reel

Unit or SpectroProofer Mounter if they are installed.

E Open the front cover to install the protective material for fixing the print head, and then close the cover.

See the Unpacking and Setup Guide

Protecting the print head

This printer has a capping function that automatically puts a cap on the print head to keep it away from drying.

If the print head is left uncapped, the print quality may decline. When you are not using the printer, make sure the print head is located on the far right so that it is capped.

See “Capping function” on page 81

87


Maintenance

Transporting the printer

When you transport the printer, be sure to repack the printer using the original box and packing materials.

c

Caution:

❏ When moving or transporting the printer, keep it flat. Do not tilt it, stand it on end, or turn it upside down. Doing so may cause the ink to leak inside the printer. Also, proper operation of the printer after moving or transportation cannot be guaranteed.

❏ When transporting the printer, repack the printer using the original box and packing materials to protect it from shock and vibration.

❏ When moving or transporting this product equipped with the stand on an uneven surface, lift the printer and carry it.

❏ When moving or transporting this product equipped with the stand, check all the screws for proper tightness on the stand afterward.

Setting up the printer after transporting

The steps you need to take to set up the printer after transporting it are almost identical to the steps carried out the first time you set up the printer. When you set up the printer again, refer to the Unpacking and Setup Guide.

A

Make sure that the place is proper.

See "Choosing a place for the printer" in the Unpacking and Setup Guide

B

Plug in the power cable to the electrical outlet, and turn on the printer.

See "Setting up" in the Unpacking and

Setup Guide

C Perform a nozzle check to see if there are any missing dots.


D

Perform the print head alignment to ensure print quality.

See “Print head alignment” on page 82

88


Problem Solver

Problem Solver

Error Messages on the LCD Panel

Error messages

Messages are either status messages or error messages. Many common printer problems can be identified by the lights and messages on the LCD panel. See the following messages to solve problems.

Error messages related to paper

Error messages

PAPER OUT

LOAD PAPER

PAPER RELEASED

LOAD PAPER

PAPER SKEW

LOAD PAPER PROPERLY

PAPER SETTING ERROR

CHECK THE PAPER SOURCE IN

THE DRIVER SETTINGS AND

LOAD PAPER CORRECTLY

PAPER CUT ERROR

REMOVE UNCUT PAPER

Description

No paper is loaded in the printer.

What to do

Load paper correctly.


See “Using Cut Sheet Media” on page 38

Press the button to release the paper presser, and then set the paper.

The button has been pressed without paper set in the printer.

The paper runs out while printing is in progress.

The paper presser is released.

The paper is not loaded straight.

Press the button to release the paper presser, and then remove the paper. Then, load a new paper.

Set the paper, and then press the button.

❏ It may not be printed in the printable area properly. Check the print result.

❏ Press the button to release the paper presser, and then load the paper straight.



Check the Source setting in the printer driver and printer’s control panel, and load the paper correctly.

The paper source selected in the printer driver and the printer’s control panel do not match.

Paper is not cut correctly.

❏ Press the button to release the paper presser, and open the front cover. Then remove the uncut paper.

See “Feeding or ejecting troubles” on page 107

❏ Paper cutter may be dull. Replace the paper cutter.


89


Problem Solver

Error messages

CUTTER UNIT NEARING END OF

SERVICE LIFE. RECOMMEND

REPLACING THE CUTTER UNIT

PAPER ERROR

LOAD PAPER CORRECTLY

REFER TO THE MANUAL

PAPER SENSOR ERROR

PRESS THE

LOAD DIFFERENT PAPER

PAPER LOW

BORDERLESS ERROR

LOAD A SUPPORTED PAPER SIZE

OR LOAD PAPER CORRECTLY

PAPER EJECT ERROR

REMOVE PAPER FROM PRINTER

PAPER SIZE ERROR

LOAD CORRECT PAPER SIZE

PAPER JAM

REMOVE PAPER

BUTTON

Description

Paper cutter may be dull.

The paper is not loaded correctly.

The barcode has not been read correctly.

The roll paper is close to running out.

The paper installed is not supported for borderless printing.

The size of the cut sheet media is not recognized properly.

The paper is not set correctly.

The roll paper is used with the Sheet mode.

The loaded paper size does not match the data size.

The paper is jammed.

What to do

Replace the paper cutter.


Press the button to release the paper presser, and remove the paper. Then, set the paper correctly.



Press the button to clear the error, or press the button to release the paper presser to set a different paper.



Replace the roll paper with a new one.


Press the button to cancel jobs, and then eject the paper. Then load a different size of paper.




If the paper is wavy or slack, the printer cannot recognize the paper size correctly. In this case, flatten the paper before loading it in the printer.


Set the paper correctly in the printer.



Press the button to release the paper presser, and then remove the paper.

Match the loaded paper size to the data size.

Remove the jammed paper.

107

See “Feeding or ejecting troubles” on page

90


Problem Solver

Error messages related to the printer

Error messages

FRONT COVER OPEN

CLOSE FRONT COVER

INK COVER OPEN

CLOSE RIGHT AND LEFT INK

COVERS

INK COVER OPEN

CLOSE RIGHT INK COVER

INK COVER OPEN

CLOSE LEFT INK COVER

CANNOT OPEN INK COVER

IS ANYTHING OBSTRUCTING

THE RIGHT INK COVER?

PRESS INK COVER OPEN

BUTTON

CANNOT OPEN INK COVER


THE LEFT INK COVER?

PRESS INK COVER OPEN

BUTTON

F/W INSTALL ERROR

UPDATE FAILED

RESTART THE PRINTER

PRINTER ERROR

RESTART THE PRINTER

COMMAND ERROR

CHECK DRIVER SETTINGS

Description What to do

The front cover is open. Close the front cover.

The ink cover(s) is open.

Close the ink cover(s).

The ink cover(s) cannot be opened.

Remove any object if it is obstructing the ink cover(s). Then, press the button again.

The printer fails to update the firmware.

The printer needs to be restarted while recovering the error.

The printer receives data that is unsupported by the printer.

The printer receives data with a wrong command.

The installed printer driver is not correct for the printer.

Turn the printer off, and then restart the printer.

Then, update the firmware using EPSON LFP

Remote Panel 2 again.

Turn the printer off, and after a while turn it on again.

Stop printing, and press the button to cancel the job and reset the printer.

Stop printing, and press the button to cancel the job and reset the printer. Then make sure that the installed printer driver is correct for the printer.

91


Problem Solver

Error messages related to the maintenance

Error messages

PAPER SENSOR ERROR

PRESS THE BUTTON

LOAD THE CORRECT PAPER

REFER TO THE MANUAL

CLEANING ERROR

AUTOMATIC HEAD

CLEANING FAILED

RETRY?

YES

NO

CLEANING ERROR

NOT ENOUGH INK OR

SPACE IN MAINT TANK

CONTINUE CLEANING?

YES (RECOMMENDED)

NO

INK TOO LOW TO CLEAN

REPLACE INK CARTRIDGE

Description

The loaded paper is not proper for the Print

Head Alignment.

The automatic head cleaning has been performed, but the nozzles are still clogged.

There is not enough ink or space in the maintenance tank to perform cleaning.

There is not enough ink to perform cleaning.

What to do

Press the button to clear the error. Press the button to release the paper presser, and then load the paper that matches with the media type selected for the Print Head

Alignment.


Press the button to clear the error, and perform cleaning again.


If the cleaning does not start, stop the printing from the computer, and turn the printer off and on again.

By clicking YES, the message to replace the ink cartridge or maintenance tank appears.

Replace the ink cartridge or maintenance tank with a new one to continue cleaning.

See “Replacing Ink Cartridges” on page 66

See “Replacing the Maintenance Tank” on page 70

Replace the ink cartridge with a new one.




INK TOO LOW TO CLEAN

THE CARTRIDGE BEING USED

CAN BE INSTALLED AGAIN FOR

PRINTING

NO CARTRIDGE

INSTALL INK CARTRIDGE

There is not enough ink to perform cleaning.

No ink cartridge is installed or the ink cartridge may not fit.

The ink cartridge is expended.

Install an ink cartridge correctly. Do not reinstall the ink cartridge that caused an error.




INK CARTRIDGE

INK LOW REPLACE INK

CARTRIDGE

BLACK INK MISMATCH

THE TYPE OF BLACK INK

IS DIFFERENT

TO CANCEL PRINTING

CANCEL THE PRINT JOB

TO CONTINUE PRINTING

CHANGE THE BLACK INK

INK LOW

The setting of the black ink cartridge differs from the printer and printer driver.

The ink cartridge is nearly expended.

To cancel printing, press the

To continue printing, press the change the black ink.

button.

button to

See “Changing the Black Ink” on page 60

Replacement of the ink cartridge is nearly needed.

See “About ink cartridges” on page 68

92


Problem Solver

Error messages

INK CARTRIDGE ERROR

REPLACE CARTRIDGE

Description

The ink cartridge was found faulty. There may be a bad contact or dew condensation in the cartridge.

The maintenance tank is not set in the printer.

What to do

❏ Remove the ink cartridge and reinstall it. If this message appears after reinstalling the ink cartridge, replace it with a new one. (Do not reinstall the ink cartridge that caused an error.)


See “Replacing ink cartridges” on page

69

❏ Condensation may occur in the ink cartridge so leave it at room temperature for at least four hours before installing the ink cartridge.

See “Notes for replacing the ink cartridges” on page 68

Install the maintenance tank.


NO MAINTENANCE TANK

INSTALL THE LEFT SIDE

MAINTENANCE TANK

NO MAINTENANCE TANK

INSTALL THE RIGHT SIDE

MAINTENANCE TANK

NOT ENOUGH EMPTY SPACE

REPLACE THE RIGHT SIDE

MAINTENANCE TANK

MAINTENANCE TANK

NEARLY FULL

MAINTENANCE TANK ERROR

REPLACE THE LEFT SIDE

MAINTENANCE TANK

MAINTENANCE TANK ERROR


MAINTENANCE TANK

MAINTENANCE TANK FULL

REPLACE THE LEFT SIDE

MAINTENANCE TANK

MAINTENANCE TANK FULL


MAINTENANCE TANK

INK CARTRIDGE

PLEASE USE GENUINE EPSON

INK CARTRIDGES

The maintenance tank is almost full so the cleaning cannot be performed.

The maintenance tank is almost full.

The maintenance tank is not correctly set in the printer.

The maintenance tank is full.

Non-genuine ink cartridge is installed.

Replace the target maintenance tank with a new one.


Although you can continue printing, you need to replace the maintenance tank with a new one as soon as possible.


Set the maintenance tank properly. If the same error occurs, replace the maintenance tank with a new one.


Replace the maintenance tank with a new one.


Replace the ink cartridge with a genuine Epson ink cartridge.


See “Replacing ink cartridges” on page 69

93


Problem Solver

Error messages

INK CARTRIDGE

NON-GENUINE CARTRIDGE!

QUALITY OF NON-GENUINE

INK MAY VARY

NON-GENUINE CARTRIDGE

MAY NOT PERFORM AT

OPTIMUM. CONTINUE?

DECLINE

ACCEPT

INK CARTRIDGE ERROR

PLEASE INSTALL THE CORRECT

CARTRIDGE

Description

Non-genuine ink cartridge is installed.

NOZZLE CHECK ERROR

PRESS THE BUTTON

NOZZLE CLOG DETECTED

NOT ENOUGH INK OR

SPACE IN MAINT TANK

CONTINUE CLEANING?

YES (RECOMMENDED)

NO

What to do

Select DECLINE to replace the ink cartridge with a genuine Epson ink cartridge. Selecting ACCEPT may void EPSON’s warranty.



An ink cartridge that cannot be used with this printer is installed.

Auto cleaning cannot be executed.

There is not enough ink or space in the maintenance tank to perform cleaning.

Remove the ink cartridge, and install an ink cartridge that can be used with this printer.



Press the button to clear the error, and try the cleaning again.


When it is not started, cancel the cleaning from the computer, and turn the printer off and then on again.

By clicking YES, the message to replace the ink cartridge or maintenance tank appears.

Replace the ink cartridge or maintenance tank with a new one to continue cleaning.



94


Problem Solver

Error messages related to the options

Error messages

TAKE-UP DISCONNECTED

SET AUTO TAKE-UP REEL SYSTEM

IN PRINTER AND RESTART THE

PRINTER

TAKE-UP DISCONNECTED

AUTO TAKE-UP REEL UNIT IS

DISCONNECTED

DO YOU CONTINUE?

NO

YES

TAKE-UP ERROR

CHECK THE STATUS OF AUTO

TAKE-UP REEL UNIT AND

RESTART THE PRINTER

TAKE-UP ERROR


THE TAKE-UP REEL SENSOR

SYSTEM?

LOAD PAPER AGAIN

SProofer DISCONNECTED

CONNECT SpectroProofer

TO THE PRINTER

AND RESTART THE PRINTER

ILS20EP DISCONNECTED

REFER TO THE MANUAL AND

CONNECT ILS20EP TO

SpectroProofer

RESTART THE PRINTER

Description

Auto Take-up Reel Unit is not correctly installed in the printer.

Auto Take-up Reel Unit is not correctly installed in the printer.

The roll paper is not set to the Auto Take-up Reel

Unit properly.

The Auto Take-up Reel

Unit does not wind the paper.

The SpectroProofer is not connected to the printer properly.

The color measurement device (ILS20EP) is not connected properly.

What to do

Turn the printer off, and then install the Auto

Take-up Reel Unit properly.


Epson Stylus Pro 9900/9910 only)” on page 46

Select NO, and turn the printer off, and then install the Auto Take-up Reel Unit properly. If you select YES, the paper is ejected without using the Auto Take-up Reel Unit.



Press the button to release the paper presser, and then set the roll paper to the Auto

Take-up Reel Unit properly.



Make sure there is no obstruction in the sensor system. Press the button to release the paper presser, and then set the paper correctly in the Auto Take-up Reel Unit.



Turn the printer off, and then connect the

SpectroProofer to the printer properly.


Setup Guide

Turn the printer off, and then connect the color measurement device (ILS20EP) to the

SpectroProofer properly.


Setup Guide

95


Problem Solver

Error messages

SpectroProofer ERROR

REFER TO THE MANUAL TO

FIND OUT HOW TO SOLVE

THE PROBLEM

NN

*NN is the error number.

Description

Error No. 01


Error No. 13

The paper presser does not function properly due to one of the following factors:

❏ The backing is not attached properly.

❏ There are some foreign objects between the paper presser and backing.

❏ The media type is not supported.

❏ The product is used out of its operational environment.

Error No. 15

The Color Measurement

Device carriage does not function properly due to one of the following factors:

❏ There is some foreign object in the moving range of the carriage.

❏ The backing is not attached properly.

❏ The white calibration tile holder is not installed properly.

❏ The media type is not supported.

❏ The product is used out of its operational environment.

Error No. 12, 14, D5, D6,

65

The SpectroProofer has an error.

What to do

Turn the printer off, and then remove the

SpectroProofer from the printer. Connect the

SpectroProofer to the printer properly, and then turn on the printer.

See "Removing the Mounter" in the

SpectroProofer Mounter 24"/44" User’s Guide


Setup Guide

If the same error occurs, contact your dealer.

❏ Turn off the printer, and then remove the

SpectroProofer. If there are objects such as packing materials around the backing, remove them. Then, attach the backing properly, and then turn on the printer.

See the See the SpectroProofer

Mounter 24"/44" User’s Guide


24"/44" Setup Guide

❏ Check the media type and system requirements.

See "Supported Media" and "System

Requirements" in the SpectroProofer



❏ Turn off the printer, and then remove the

SpectroProofer. If there are objects such as packing materials around the backing, remove it. Then, attach the backing properly and turn on the printer.

See the See the SpectroProofer



24"/44" Setup Guide

❏ Check the media type and system requirements.

See "Supported Media" and "System

Requirements" in the SpectroProofer



Note the code and contact your dealer.

96


Problem Solver

Error messages

SProofer DISCONNECTED

SpectroProofer IS

DISCONNECTED

DO YOU CONTINUE?

NO

YES

DEVICE ALIGNMENT

ADJUSTMENT NOT COMPLETE

ILS20EP DISCONNECTED

ILS20EP IS DISCONNECTED

DO YOU CONTINUE?

NO

YES

Description


The initial settings have not been made for the

SpectroProofer.

The color measurement device (ILS20EP) is not connected properly.

What to do

Select NO, and then turn the printer off, and then connect the SpectroProofer to the printer properly. If you select YES, the printer continues printing.


Setup Guide

Refer to the following guide to make initial settings to the SpectroProofer.


User’s Guide

Select NO, and then turn the printer off, and then connect the color measurement device

(ILS20EP) properly. If you select YES, the printer continues printing.


Setup Guide

Service call / Maintenance call

Error messages

MAINTENANCE REQUEST

NNNN

CALL FOR SERVICE

NNNN

CONTACT THE

REPAIR CENTER

Description

A part used in the printer has nearly reached the end of its life.

If 3000 appears, the power cord is not plugged into the electrical outlet or the

AC inlet of the printer properly

A fatal error has occurred.

What to do

Note the code and contact your dealer.

See “When the maintenance call error occurs” on page 98

Turn the printer off. Plug the power cord into the electrical outlet or the AC inlet of the printer properly. Then, turn the printer on and off a few times. If this message appears on the

LCD panel again, contact your dealer.

See “When the service call error occurs” on page 98

Turn the printer off, leave it for a while, and turn the printer on again. If this message appears on the LCD panel again, note the code and contact your dealer.

See “When the service call error occurs” on page 98

97


Problem Solver

When the maintenance call error occurs

A maintenance call warns you to replace the consumables with a new one very soon. If MAINTENANCE

CALL NNNN is displayed on the LCD panel, contact your dealer and tell them the maintenance call code. If you continue to use the printer, the service call error occurs.

When the service call error occurs

A service call error occurs when:

❏ The power cord is not plugged properly into the electrical outlet or the power connector of the printer.

❏ An fatal error has occurred.

When a service call has occurred, SERVICE CALL ERROR NNNN appears and the printer stops printing. Turn off the printer, and then check that the power cord is plugged properly into the electrical outlet or the power connector of the printer. Plug the power cord properly and then turn on the printer. If the service call error is cleared, you can continue to use the printer. If the same service call error is displayed on the

LCD panel, contact your dealer for assistance. Tell them the service call code is "NNNN".

98


Problem Solver

Troubleshooting

You cannot print (because the printer does not work)

Cause

The printer does not turn on.

The printer driver is not installed properly (Windows).

The printer driver is not installed properly (Mac OS X).

What to do

Is the power cord plugged into the electrical outlet or the printer?

Make sure the power cord is securely plugged into the printer.

Is there any problem with the electrical outlet?

Make sure your outlet works by trying to connect the power cord of another electric product.

Is the printer icon in the Printers and Faxes or Printers folder?

❏ Yes

The printer driver is installed. Check the port, as described in the next item.

❏ No

The printer driver is not installed. Install the printer driver.

See the Unpacking and Setup Guide

Does the printer port setting match the printer connection port?

Check the printer port.

Click the Ports tab in the printer driver’s Properties dialog box, and check the printer port.

❏ [USBxxx] (x stands for the port number) for the USB connection

❏ A correct IP address for the network connection

If it is not indicated, the printer driver is not correctly installed. Uninstall the printer driver and reinstall it.

See “Uninstalling the printer driver” on page 118

Is the printer added to the printer list?

For Mac OS X 10.3.9 to 10.4:

1. Double-click the hard disk icon.

2. Double-click the Applications folder, and then double-click the Utility folder.

3. Double-click the Printer Setup Utility icon.

If the printer name is not displayed, see the following to add the printer.

For Mac OS X 10.5:

1. Double-click the hard disk icon.

2. Double-click the Applications folder, and then double-click the System

Preferences folder.

3. Double-click the Printer & Fax icon.

If the printer name is not displayed, see the following to add the printer.

99


Problem Solver

Cause

The printer is not correctly connected to the computer.

The printing is not available under the network environment.

The printer has an error.

What to do

Is the cable plugged properly?

Make sure the printer’s interface cable is securely plugged into the correct terminal of the computer. Also, make sure the cable is not broken nor bent.

If you have a spare cable, try with the spare cable.

Does the interface cable specification match the specifications for the computer?

Make sure the interface cable specifications match the specifications for the printer and computer.

See “Connection requirements” on page 189

Is the interface cable directly connected to the computer?

Make sure the interface cable is directly connected to the computer without passing through any device, such as a printer switching device, or extension cable.

When using a USB hub, is it being used correctly?

In the USB specification, daisy-chains of up to five USB hubs are possible.

However, we recommend that you connect the printer to the first hub connected directly to the computer. Also, some hubs may cause unstable operation. If problems occur, connect the printer directly to the USB port of the computer.

Is the USB hub recognized correctly? (Windows)

Make sure the USB hub is recognized correctly in the computer. If the USB hub is recognized correctly, unplug all of the USB hubs from the computer’s

USB port, and then connect the printer’s USB connector directly to the computer’s USB port. Ask the USB hub manufacturer about USB hub operation.

Are the network settings correct?

Ask your network administrator for the network settings.

Connect the printer directly to the computer using a USB cable, and then try to print.

If you can print through USB, there are some problems on the network environment. Ask your system administrator, or refer to the manual for your network system. If you cannot print, see the appropriate section in this manual.

Confirm if errors have occurred in the printer by checking the lights and messages on the printer’s control panel.

See “Lights” on page 13

See “Error Messages on the LCD Panel” on page 89

100


Problem Solver

Cause What to do

The printer stops printing.

Is the status of print queue "paused"? (Windows)

If you stop printing or the printer stops printing because of some troubles, the status of print queue becomes "paused". You cannot print in this condition.

Double-click the printer icon in the Printers folder, and select Pause Printing from the Printer menu to clear the check box.

Is the status in the Print Center or Printer Setup Utility "Pausing"? (Mac OS X)

For Mac OS X 10.3.9 to 10.4:

If you click Stop Jobs in the Printer Setup Utility, the printer does not start printing until it is released.

1. Double-click the Applications folder, and then double-click the Utility folder. Then, double-click the Printer Setup Utility icon.

2. Double-click the printer that is pausing.

3. Click the job that is paused, and then click Start Jobs.

If the Print Center or Printer Setup Utility is displayed in the Dock, you can follow the steps below.

1. In the Dock, click the Print Center or Printer Setup Utility icon.



For Mac OS X 10.5:

If you click Stop Jobs in the Printer & Fax, the printer does not start printing until it is released.

1. Double-click the Applications folder, and then double-click the System

Preferences folder. Then, double-click the Printer & Fax icon.



Your trouble is not listed here.

Decide whether the trouble is caused by the printer driver or the application software.

Perform a test print from the printer driver so you can tell that the connection between the printer and computer is correct and the printer driver settings are correct.

1. Make sure that the printer is in the READY state, and set a sheet of A4 or larger.

2. From the Start menu, open the Printers and Faxes or Printer folder.

3. Right-click the target printer icon, and select Properties.

4. In the General tab, click the Print Test Page button.

After a while the printer starts to print a test page.

❏ If the test page is printed correctly, the connection between the printer and computer is correct. Go to the next section.

❏ If the test page is not printed correctly, check the items above again.

See “You cannot print (because the printer does not work)” on page 99

* "Driver Version" shown on the test page is the version of the driver installed in Windows. It is not the Epson printer driver version that you installed.

101


Problem Solver

The printer sounds like it is printing, but nothing prints

Cause

The ink cartridges may have a problem.

What to do

If the print head moves, but nothing prints, confirm the printer operation.

Print a nozzle check pattern. You can check the printer’s operation and status without connecting the printer to the computer.


If the nozzle check pattern has missing dots, perform a print head cleaning.


If you replace the ink cartridges while the printer is turned off, the remaining amount of ink cannot be detected correctly so that the Ink Check light does not come on even when the ink cartridge needs to be replaced; otherwise you cannot print correctly. Be sure to follow the instructions in this manual to replace the ink cartridge.


Has the printer not been used for a long time?

If the printer has not been used for a long time, the nozzles are dried and may be clogged. See the following section.

“If you have not used your printer for more than six months” on page 87

102


Problem Solver

The prints are not what you expected

Cause

Print quality is poor, uneven, too light, or too dark.

What to do

Are the print head nozzles clogged?

If the nozzles are clogged, the print quality is reduced. Print the nozzle check pattern.

If you replace the ink cartridges while the printer is turned off, the remaining of the ink cannot be detected correctly so that the Ink Check light is not on even the ink cartridge is needed to be replaced or you cannot print correctly. Be sure to follow the instructions in this manual to replace the ink cartridge.


Is there any gap in the print head during bidirectional printing?

With bidirectional printing, the print head prints while moving left and right.

If the print head is misaligned, ruled lines may be printed misaligned with gaps. If vertical ruled lines are misaligned with bidirectional printing, adjust the gap.


Are you using a genuine Epson ink cartridge?

If you use the non-Epson ink cartridge, the prints may smear, or the color of the printed image may be changed because the ink end is not correctly detected. Be sure to use the correct ink cartridge.

Are you using an old ink cartridge?

The print quality decreases when an old ink cartridge is used. Replace the old ink cartridge with a new one. Be sure to use the ink cartridge before the expiry date (within six months after installing to the printer).

Is the media type setting correct?

It affects the print quality if the paper you have selected in the Main menu

(Windows) or Print Settings dialog (Mac OS X) does not match with the paper that is loaded in the printer. Be sure to match the media type setting with the paper that is loaded in the printer.

Did you select Speed for Print Quality?

The print quality may decrease when you select Speed rather than Quality.

If you want to improve your print quality, select Quality for the Print Quality setting in the Main menu.

Are you using PhotoEnhance?

Photo Enhance provides a variety of image-correction settings for the image data of which contrast or brightness is not appropriate. Because of that, if Photo Enhance is enabled, the color of the prints may differ from the color you see on the display.

See “Auto Color Adjustment by PhotoEnhance (Windows only)” on page 128

Have you made color adjustment settings?

The color is produced differently because the output devices (such as display, printer) are different. In order to reduce the differences in color between each device, perform color adjustment.

See “Using Color Management” on page 164

103


Problem Solver

Cause

Print quality is poor, uneven, too light, or too dark.

The color is not the same as another printer.

What to do

Have you compared the printing result with the image on the display monitor?

Since monitors and printers produce colors differently, printed colors will not always match on-screen colors perfectly.

❏ Televisions and monitors produce a range of colors by combining the 3 colors known as the 3 primary colors of light, red (R), green (G), and blue

(B). When none of the lights are shining, the result is black, and when all

3 colors are shining, the result is white.

❏ However, color gravure printing and color printers use a combination of the 3 primary colors of pigment, yellow (Y), magenta (M), and cyan (C).

When no color is applied, the result is white, and when all 3 colors are mixed evenly, the result is black.

❏ Printing a scanned image necessitates the changes from the original image (CMY) to the monitor (RGB) then to the print (CMY), making color matching even more difficult. In this case, color matching between the devices is handled by ICM (Windows) or ColorSync (Mac OS X).

When using a color management system such as ICM (Windows) or

ColorSync (Mac OS X), have you set a monitor profile?

For proper management, the input devices and applications used must support ICM (Windows) or ColorSync (Mac OS X). Also, it is necessary to set the profile for the monitor that you are using.

Did you open the front cover during printing?

If the front cover is opened during printing, the carriage stops suddenly causing unevenness in the color. Do not open the front cover during printing.

Does INK LOW appear on the LCD panel?

The print quality may decrease when the ink is nearly expended. Replace the ink cartridge with a new one. If the print quality is not good after replacing the ink cartridge, perform head cleaning a few times.

Colors vary depending on the printer type due to each printer’s characteristics.

Since each printer differs according to the model, such as the ink, printer driver, and printer profile, hence each printer’s results slightly differ as well.

You can achieve similar colors with the same color adjustment method

(sRGB or Adobe RGB) or gamma setting by using the printer driver.

See “Using Color Management” on page 164

To match the color precisely, use the color measurement device to perform color management.

104


Problem Solver

Cause

The print is not positioned properly on the paper.

Left/right ruled lines are bumpy.

The printed surface is scuffed or soiled.

The paper is creased.

What to do

Have you specified the print area?

Check the print area in the settings of the application and printer.

Is the paper size setting correct?

If the Paper Size setting and the size of the actual paper do not match, the print may not be where you want it, or part of it may be cut off. In this case, check the print settings.

Is the paper skewed?

If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it is skewed. In this case, the print will not be in the print area. Set PAPER SKEW

CHECK to ON in the Menu mode.


Does the print data fit within the paper width?

If the print image is bigger than the paper width, printing normally stops.

However, if the PAPER SIZE CHECK is OFF, the paper is printed even if the paper width is exceeded. Set PAPER SIZE CHECK to ON in the Menu mode.


Is the roll paper margin set to 15 mm or 35 mm?

With auto rotation, or if you print to the full width of the paper (printing at A1 vertical size on 24-inch wide roll paper, or printing at A2 horizontal size), if the

ROLL PAPER MARGIN is set to 15 mm or 35 mm, the data extending beyond the print area on the right side of the paper is not printed. Set ROLL PAPER MARGIN to 3 mm.


Is the print head misaligned (leaving gaps)? (during bidirectional printing)

With bidirectional printing, the print head prints while moving left and right.

If the print head is misaligned, ruled lines may be printed misaligned with gaps. If vertical ruled lines are misaligned with bidirectional printing, adjust the gap.


Is the paper too thick or too thin?

Check that the paper is a specification that can be used with this printer. For information about the media types and appropriate settings for printing on paper from other manufacturers or when using a raster image processor

(RIP), please refer to the handling instructions for the paper, or contact the retailer of the paper or the manufacturer of the RIP.

Is the print head scuffing the printed surface with thick paper?

When using thick paper, the print head may scuff the printed surface. In this case, set PLATEN GAP to a point between WIDE and WIDEST.


Are you using the printer at normal room temperature?

Epson's special paper should be used at normal room temperature

(temperature: 15 to 25°C, humidity: 40 to 60%). For information about paper such as thin paper from other manufacturers that requires special handling, refer to the relevant handling instructions.

When using paper other than Epson special media, have you set the paper characteristics?

When using paper other than Epson special media, set the paper characteristics (custom paper) before printing.

See “Printing with Non-Epson Media” on page 157

105


Problem Solver

Cause

The back of the printed paper is soiled.

Too much ink is being released.

Margins appear with borderless printing.

What to do

Set PAPER SIZE CHECK to ON in the Menu mode.

If the print image is bigger than the paper width and the PAPER SIZE CHECK is OFF, the image is still printed extending beyond the print area, causing the inside of the printer to become soiled. In order to keep the inside of the printer clean, set PAPER SIZE CHECK to ON in the Menu mode.


Is the Media Type setting correct?

Make sure that the paper settings of the printer match the paper that you are using. The discharge of ink is controlled in accordance with the media type. If you print on plain paper using the photo paper setting, too much ink will be discharged for the type of paper.

Is the Color Density setting correct?

Lower the density of the ink in Paper Configuration dialog box in the printer driver. The printer may be discharging too much ink for the paper. See the online help of the printer driver for detailed information on the Paper

Configuration dialog box.

Are the settings for the print data in the application correct?

Ensure that the paper settings in the application are correct as well as in the printer driver.


Are the paper settings correct?

Make sure that the paper settings of the printer match the paper that you are using.


Have you changed the amount of enlargement?

Adjust the amount of enlargement for borderless printing. Margins may appear if you set the amount of enlargement to Min.


Is the paper stored correctly?

The paper may expand or contract if it is not stored correctly so that margins appear even when borderless is set. Refer to the handling instructions for the paper for correct storage.

Are you using paper that supports borderless printing?

Paper that is not intended for borderless printing may expand or contract during use so that margins appear even when borderless is set. We recommend that you use the recommended paper for borderless printing.


Try to adjust the cutter.

When there are margins on the top and bottom of the roll paper while performing borderless printing, try CUTTER ADJUSTMENT. It may reduce the margins.

See “MAINTENANCE” on page 23

106


Problem Solver

Feeding or ejecting troubles

Cause

Unable to feed or eject paper.

Unable to rewind the roll paper.

What to do

Is the paper loaded in the right position?

Refer to the following for the correct position to load the paper.


If the paper is loaded correctly, check the condition of the paper that you are using.

Is the paper loaded vertically?

Single sheets should always be loaded vertically. If they are loaded horizontally, the paper is not recognized and an error occurs.

See “Supported Media” on page 30

Is the paper creased or folded?

Do not use old paper or paper with folds in it. Always use new paper.

Is the paper damp?

Do not use paper that is damp. Also, Epson special media should be left in the bag until you intend to use it. If it is left out for a long time the paper curls up and gets damp so that it does not feed properly.

Is the paper wavy or slack?

Single sheet paper becomes wavy or slack due to changes in temperature or humidity which may result in the printer being unable to recognize the paper size correctly. In this case, flatten the paper before loading it in the printer.

Is the paper too thick or too thin?

Check that the paper is a specification that can be used with this printer.

For information about the paper types and appropriate settings for printing on paper from other manufacturers or when using a raster image processor

(RIP), please refer to the handling instructions for the paper, or contact the retailer of the paper or the manufacturer of the RIP.

Are you using the printer at normal room temperature?

Epson special media should be used at normal room temperature

(temperature:15 to 25°C, humidity: 40 to 60%).

Is the paper jammed in the printer?

Open the front cover of the printer and check that there are no paper jams or foreign objects in the printer. If there is a paper jam, remove the paper while referring to the following.

See “To remove jammed paper, follow the steps below:” on page 108

Is the status of the printer after the paper cut but in the READY state?

Rewinds the roll paper automatically when pressing the button in the waiting mode after cutting the paper. If you use the optional Auto Take-up

Reel Unit, the printer does not rewind the paper.

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Problem Solver

Cause

The paper is jammed.

What to do

To remove jammed paper, follow the steps below:

1. If roll paper is jammed, open the roll paper cover and cut the paper at the paper insertion slot.

2. Make sure that the Pause light is not flashing, and then press the button to release the paper presser.

3. Rewind the roll paper.

108


Problem Solver

Cause

The paper is jammed

What to do

4. Open the front cover if the paper is jammed inside the printer.

Caution:

Be careful not to touch the cables around the print head; otherwise, the printer may be damaged.

5. Carefully remove the jammed paper.

Be careful not to touch the roller, ink absorption, and ink tubes inside the printer.

6. Close the front cover, and then turn the printer off and back on.

To load the paper, see the following section.

“Using Roll Paper” on page 31

“Using Cut Sheet Media” on page 38

109


Problem Solver

Other troubles

Cause

Color ink runs out quickly even when printing in the

Advanced B&W Photo mode or when printing black data.

The printer driver is not the latest version.

The paper is not cut cleanly.

There are copies of the printer driver in Windows.

The red light is on inside the printer.

The plastic part in the roll paper cover comes off.

What to do

Color ink is consumed in print head cleaning.

When print head cleaning is performed, all nozzles are cleaned so that the ink for all colors is consumed. (Even when Advanced B&W Photo mode is selected, the ink for all colors is consumed during cleaning.) However, when you specify nozzles using CLEAN EACH COLOR in the MAINTENANCE menu, you can save the inks when you perform cleaning.


Please obtain the latest printer driver.

Normally the printer driver packaged with the printer can be used without any problems. However, when applications are upgraded, it may be necessary to upgrade the printer driver. In this case, access the Epson Web site to obtain the latest printer driver.

Replace the cutter.

If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.


Have you installed the same printer driver several times?

If you install the driver for this printer when the driver for the printer is already installed in Windows, icons labeled as copies appear in the Printer or Printers

and Faxes folder (e.g., [EPSON Stylus Pro 9900 (Copy 2)], [EPSON Stylus Pro

9900 (Copy 3)]) You may delete the copies and leave the icon of the original driver. If at least one icon remains for the printer in the printer folder, the printer driver itself is not deleted even if the other icons are deleted.

This is not a failure.

The red light is a lamp inside the printer.

Reattach the part.

Reattach the plastic part from the rear side of the printer, keeping the roll paper cover closed. Insert the part from its top edge into the roll paper cover.

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Using the Printer Software (Windows)

Using the Printer

Software (Windows)

❏ Makes the printer settings, such as the media type, paper size. You can register these settings, and you can also easily import or export these registered settings.

Printer Software

Introduction

The printer software CD-ROM includes the following software. See its online help for detailed information for each software.

❏ Printer driver

❏ EPSON Status Monitor 3

❏ EPSON LFP Remote Panel 2

Note:

The dialog box may differ depending on the version of the printer software.

❏ Executes the printer maintenance functions and sets the operation of the printer driver in the Utility tab. You can also import or export printer settings.

Printer driver

The printer driver lets you print documents from applications to the printer.

The following are the main functions of the printer driver:

❏ Sends the print data to the printer.

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EPSON Status Monitor 3

This utility provides you with printer status information, such as the ink cartridge status, the free space of the maintenance tank, and it also checks for printer error. EPSON Status Monitor 3 is installed with the printer driver automatically.

Accessing the Printer

Driver

You can access the printer driver in the following ways:

❏ From Windows applications

❏ From the Printer icon

From Windows applications

Access the printer driver from your application when you make the print settings.

The following procedures may differ depending on the application you use.

A From the File menu, select Print or Page

Setup .

EPSON LFP Remote Panel 2

EPSON LFP Remote Panel 2 gives the user a broad range of control over the printer, to update the firmware or register the custom paper.

B

Make sure your printer is selected, and click

Printer , Setup, Options, Properties, or

Preferences .

Example:

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Example:

From the Printer icon

When you make common settings or perform printer maintenance, such as Nozzle Check, Head

Cleaning, access the printer driver from the

Printer icon.

A Open the Printers and Faxes or Printers folder.

For Windows XP:

Click Start, click Control Panel, click

Printers and Other Hardware , and then click Printers and Faxes.

The printer driver window appears.

Make the settings as necessary, and then start printing.

Note:

If your Control Panel is in the Classic View, click Start, click Control Panel, and then click Printers and Faxes.

For Windows Vista: click , click

Hardware and Sound , and then click

Printers .

For Windows 2000:

Click Start, point to Settings, and then select Printers.

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B

Right-click your printer icon, and click

Printing Preferences .

Getting Information

Through Online Help

You can view a detailed explanation using the following ways.

❏ Right-click the item, and then click Help.

The printer driver window appears.

The settings you make here become the default settings of the printer driver.

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❏ For Windows XP/Windows 2000, click the

button on the top right of the printer driver window, and then click the item.

Using the Printer Utilities

The Epson printer utilities let you check the current printer status and perform printer maintenance from your screen.

115

Nozzle Check

This utility checks the print head nozzles to see if they are clogged and need to be cleaned. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have been cleaned. If the print head nozzles are clogged, perform head cleaning.


Head Cleaning

This utility cleans the color and black print heads.

You may need to clean the print head if you notice the print quality has declined.


Print Head Alignment

This utility can be used to improve the print quality of your printed data. The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data. Use this utility to realign the print head.




EPSON Status Monitor 3

This utility provides you with printer status information, such as the ink cartridge status, the free space of the maintenance tank, and it also checks for printer error.

116

See “Using EPSON Status Monitor 3” on page

Monitoring Preferences

This function lets you specify the monitoring feature of EPSON Status Monitor 3.

See “Using Monitoring Preferences” on page

117

Print Queue

This function displays the job waiting list.

You can check the list of all jobs waiting and their information, and also cancel or restart print jobs.

Speed & Progress

You can make settings related to print speed and progress.

Menu Arrangement

You can arrange the Select Setting, Media Type, and Paper Size list items. Arrange the items as you prefer, or classify the items into groups. You can also hide the items you are not using.

Export or Import

You can export or import the printer driver settings. It is convenient to use this function when you want to make the same printer driver settings to multiple computers.


This utility lets you optimize your printer. You can start this utility only if it is installed. See the

EPSON LFP Remote Panel 2 online help for detailed information.

Printer Firmware Update

EPSON LFP Remote Panel 2 is started and updates the printer firmware. See the EPSON LFP

Remote Panel 2 online help for detailed information.

Printer Linearization

You can calibrate the printer using the optional

SpectroProofer. See the SpectroProofer online help for detailed information.

Using EPSON Status Monitor 3

EPSON Status Monitor 3 provides you with detailed printer status information, a graphic display of the ink cartridge status and the free space of the maintenance tank, and status messages. To know the detailed status of the printer, open the printer detailed window.

EPSON Status Monitor 3 starts to monitor the printer status when the printing begins, and if there are any problems, it shows an error message and its solutions. You can also access EPSON

Status Monitor 3 from the printer driver or the shortcut icon by double-clicking the printer-shaped icon on the Windows taskbar to check the status of the printer.

Accessing EPSON Status Monitor 3

Open the printer driver window, and click the

Utility tab, and then click EPSON Status

Monitor 3 .

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Note:


Shortcut Icon check box to display a shortcut icon on your Windows taskbar. Right-click the shortcut icon, and select the printer name to display the EPSON

Status Monitor 3 dialog box.

See “Viewing information in Monitoring

Preferences” on page 118

Using Monitoring Preferences

This function lets you specify the monitoring feature of EPSON Status Monitor 3.

Accessing Monitoring Preferences

Open the printer driver window, click the Utility tab, and then click Monitoring Preferences.

Viewing information in EPSON

Status Monitor 3

EPSON Status Monitor 3 provides you with detailed printer status information, a graphic display of the ink cartridge status and the free space of the maintenance tank, and status messages. If a problem occurs during printing, an error message appears. Check the message and solve the problem accordingly.

Note:


Shortcut Icon check box to display a shortcut icon on your Windows taskbar. Right-click the shortcut icon, and select Monitoring Preferences to open the

Monitoring Preferences dialog box.

117



Viewing information in Monitoring

Preferences

In the Monitoring Preferences dialog box, you can select error types for which you wish to receive notification, and you can make the shortcut icon setting and monitoring of shared printers setting.

Uninstalling the Printer

Software

This section describes how to uninstall the printer software from your computer.

Note:

❏ For Windows XP/Windows Vista, you must log in as a user with an Administrator account.

When you uninstall the printer software from

Windows Vista, the password may be required. If you are asked for the password, enter it and continue the operation.

❏ For Windows 2000, you must log in as a user with administrator rights (a user belonging to the Administrators group).

Uninstalling the printer driver

To uninstall the printer driver, follow the steps below.

A

Turn off the printer, and unplug the interface cable connected with the computer and printer.

B

Click Add or Remove Programs (or

Add/Remove Programs ) in the Control

Panel.

For Windows Vista, click Uninstall a programs from Programs category in the

Control Panel.

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C

Select EPSON Printer Software, and then click Change/Remove (or

Uninstall/Change ).

Uninstalling EPSON LFP

Remote Panel 2

EPSON LFP Remote Panel 2 can be uninstalled from Add or Remove Programs (or Add/Remove

Programs ) in the Control Panel. For detailed information, see the EPSON LFP Remote Panel 2 online help.

D

Select the target printer icon, and then click

OK .

E

Follow the on-screen instructions to complete uninstallation.

When the confirmation message appears, click Yes.

Note:

When you delete the printer driver, the following message appears.

In the personal settings information file, the settings you have made are saved. If you do not delete this file, you can use the settings you have registered when you reinstall the printer driver. Click No if you plan to reinstall the printer driver later, or click Yes to delete the file completely.

Restart the computer when you reinstall the printer driver.

119


Using the Printer Software (Mac OS X)

Using the Printer

Software

(Mac OS X)

Printer Software

Introduction

The printer software CD-ROM includes the following software. See the Unpacking and Setup

Guide for installing the software and its online help for detailed information for each software.

❏ Printer driver

❏ EPSON Printer Utility2

❏ EPSON StatusMonitor

❏ EPSON LFP Remote Panel 2

Note:

The dialog may differ depending on the version of the printer software.

Printer driver

The printer driver lets you print documents from applications to the printer.

The following are main functions of the printer driver:

❏ Sends the print data to the printer.

❏ Makes the printer settings, such as the media type, paper size. You can register these settings, and you can also easily import or export these registered settings.

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EPSON Printer Utility3

You can execute the printer maintenance functions, such as Nozzle Check, Head Cleaning.

EPSON Printer Utility3 is installed with the printer driver automatically.


EPSON LFP Remote Panel 2 gives the user a broad range of control over the printer, to update the firmware or register the custom paper.

EPSON StatusMonitor

This utility provides you with printer status information, such as the ink cartridge status, the free space of the maintenance tank, and a printer error.

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Accessing the Printer

Driver

To access the printer driver, follow the steps below. The following procedures may differ depending on the application you use.

❏ Page Setup dialog

You can make the paper settings, such as media type, paper size.

❏ Print dialog

You can make the settings related to print quality.

Accessing the Page Setup dialog

A Click Page Setup on the File menu of your application.

Accessing the Print dialog

A

Click Print on the File menu of your application.

B The Print dialog is displayed.

For Mac OS X 10.5, click the button.

B

The Page Setup dialog is displayed.

You can select a paper size, borderless printing, a paper source, and a print area in the Paper Size setting.

Make the settings as necessary, and then start printing.

Note:

For Mac OS X 10.5, you can make the Page Setup settings depending on the application you use.

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Getting Information

Through Online Help

To access the online help, click the button in the dialog of the printer driver.

Using Printer Utilities

The Epson printer utilities let you check the current printer status and perform printer maintenance from your screen.

123

EPSON StatusMonitor

This utility provides you with printer status information, such as the ink cartridge status, the free space of the maintenance tank, and a printer error.

Nozzle Check

This utility checks the print head nozzles to see if they are clogged and need to be cleaned. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have been cleaned. If the print head nozzles are clogged, perform head cleaning.


Head Cleaning

This utility cleans the color and black print heads.

You may need to clean the print head if you notice the print quality has declined.


Print Head Alignment

This utility can be used to improve the print quality of your printed data. The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data. Use this utility to realign the print head.





This utility lets you optimize your printer. You can start this utility only if it is installed. See the

EPSON LFP Remote Panel 2 online help for detailed information.

Manual

You can access the User’s Guide. If the User’s Guide is not installed, it will access a technical support

Web site.

Printer Firmware Update

EPSON LFP Remote Panel 2 is started and updates the printer firmware. See the EPSON LFP

Remote Panel 2 online help for detailed information.

Note:

The printer error message appears automatically on your screen even if EPSON StatusMonitor is not opened.

Accessing EPSON StatusMonitor

Open the EPSON Printer Utility3 window, and then click EPSON StatusMonitor.

Accessing EPSON Printer

Utility3

You can access the EPSON Printer Utility3 using the following ways.

❏ In the Print dialog, select Print Settings, and then click the icon.

❏ Double-click the Applications folder, and then double-click the EPSON Printer Utility3 icon.

Using EPSON StatusMonitor

EPSON StatusMonitor provides you with detailed printer status information, a graphic display of the ink cartridge status and the free space of the maintenance tank, and status messages.

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Viewing information in EPSON

StatusMonitor

EPSON StatusMonitor provides you with detailed printer status information, a graphic display of the ink cartridge status and the free space of the maintenance tank, and status messages. If a problem occurs during printing, an error message appears. Check the message and solve the problem accordingly.

Uninstalling the Printer

Software

To uninstall the printer software, follow the steps below.

Uninstalling the printer driver

To uninstall the printer driver and EPSON Printer

Utility3, follow the steps below.

A Turn off the printer, and unplug the interface cable connected with the computer and printer.

B

C

Close the all application software.

Double-click the hard disk icon.

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D

For Mac OS X 10.5:

Double-click the Applications folder, and then double-click the System Preferences folder. Then double-click the Print & Fax folder.

For Mac OS X 10.5:

Select the printer, and then click -.

For Mac OS X 10.3.9 to 10.4:

Select the printer, and then click Delete.

For Mac OS X 10.3.9 to 10.4:

Double-click the Applications folder, and then double-click the Utilities folder.

Double-click Printer Setup Utility.

After clicking Delete, close the dialog.

F

G

Insert the printer software CD-ROM into the CD-ROM drive.

Double-click the Printer Driver folder.

E Delete the printer.

Note:

If the folder does not appear, double-click the

EPSON icon on the desk top.

126



H

Double-click the EPSON_IJ_Printer icon.

Uninstalling EPSON LFP

Remote Panel 2

Drag the EPSON LFP Remote Panel 2 folder to the Trash. See the EPSON LFP Remote Panel 2 online help for more information.

I If the Authenticate dialog appears, enter the password or phrase and then click OK.

To uninstall the printer driver, you must log in as a user with administrator rights.

J

K

Click Continue, and then click Accept.

Select Uninstall from the pull-down menu, and then click the Uninstall button.

L

Follow the on-screen instructions to uninstall the printer driver.

127


Variety of Printings


Note:

This is a setting example for Windows Vista, when printing from Adobe Photoshop CS3 by using

PhotoEnhance.

Auto Color Adjustment by PhotoEnhance

(Windows only)

When using PhotoEnhance, you can adjust the color of the prints depending on the types of subject, such as people, landscape, or night scene.

It can also convert color data to gray print or sepia print. The printer driver performs color adjustment automatically when selecting your desired mode. PhotoEnhance is Epson's proprietary technology that uses the color reproduction range of the printer effectively to ensure the image data is output with beautiful balanced color.

For Windows

When using PhotoEnhance in the printer driver from an application with a color management function, the settings vary depending on the

Windows environment and type of the application. Refer to the following chart to set the application.

Adobe

Photoshop

CS3

Other applications

Windows Vista/

Windows XP

Service Pack 2 or later, and

.NET 3.0

Printer

Manages

Colors

No Color

Management

Windows XP/

Windows 2000

No Color

Management

No Color

Management

A Open the printer driver window.

See “From Windows applications” on page 112

B

Click Custom for the Mode in the Main menu, and select PhotoEnhance, and then click Advanced.

128



C

In the PhotoEnhance dialog box, select the effect settings.

See the online help of the printer driver for detailed information.

Color Adjustment by the Printer Driver

D Check other settings, and then start printing.

You can adjust colors using the printer driver during printing by setting one of the following three color systems.

❏ EPSON Standard (sRGB)

❏ Adobe RGB

❏ Charts and Graphs

Furthermore, when you set manual color adjustment (by selecting Custom for Windows or

Advanced Settings for Mac OS X), you can perform fine tuning of the color and brightness.

Use this function if the application does not support color management.

For Windows

The settings vary depending on the Windows environment and type of application used, when the printer driver performs the automatic or manual color adjustment by using an application featuring a color management function. Refer to the following chart to set the application.

Adobe

Photoshop

CS3

Other applications

Windows Vista/

Windows XP


.NET 3.0

Printer

Manages

Colors

No Color

Management

Windows XP/

Windows 2000

No Color

Management

No Color

Management

129



Note:

This is a setting example for Windows Vista, when printing from Adobe Photoshop CS3 by using automatic or manual color adjustment.

D

Make the necessary settings.




B

C

In the Main menu, select Automatic or

Custom .

Select the method for the color adjustment.

If you select Custom for the Mode to set manually, select Color Controls, and then click Advanced.

Note:

You can perform the color adjustment by checking the sample image on the left side of the window. You can also use the color circle for the fine color adjustment.

E Check other settings, and then start printing.

For Mac OS X

The settings vary depending on the Mac OS X environment and the type of application used, when the printer driver performs the automatic or manual color adjustment by using an application featuring a color management function. Refer to the following chart to set the application.

Adobe

Photoshop

CS3

Adobe

Photoshop

Lightroom

Other applications

Mac OS X 10.5

Printer

Manages

Colors

Mac OS X

10.3.9 to 10.4

No Color

Management

No Color

Management

No Color

Management

130



Note:

This is a setting example for Mac OS X 10.5, when printing from Adobe Photoshop CS3 by using automatic or manual color adjustment.

C

Open the advanced settings dialog.

For Mac OS X 10.5:

Select Print Settings, and change Color

Settings if necessary. If you adjust the color manually, click Advanced Color Settings.

A Open the Print dialog.

See “Accessing the Print dialog” on page 122

B For Mac OS X 10.5, select Color Matching, and then select EPSON Color Controls.

Note:

If you use Adobe Photoshop CS3 or Adobe

Photoshop Lightroom for Mac OS X 10.5, clear the Use Generic RGB checkbox. When you use another application, select the checkbox.

For Mac OS X 10.3.9 to 10.4:

Select Printer Color Management, and click Color Controls, and then click

Advanced Settings .

Note:

When using Adobe Photoshop CS3 or Adobe

Photoshop Lightroom in Mac OS X 10.5, make sure EPSON Color Controls is selected. If

EPSON Color Controls is not selected, open the Print dialog, and select Printer Manages

Colors for Color Handling.

See “For Mac OS X” on page 130

131



D



For Mac OS X 10.5:

Black-and-White Photo

Printing

Advanced black-and-white photo printing is available by making the settings in the Color

Controls dialog box, without using the application software. The print image is adjusted without affecting the original data.

For Mac OS X 10.3.9 to 10.4:

For Windows

The settings vary depending on the Windows environment and the type of application used, when the printer driver performs the black-and-white photo printing by using an application featuring a color management function. Refer to the following chart to set the application.

Adobe

Photoshop

CS3

Other applications

Windows Vista/

Windows XP


.NET 3.0

Printer

Manages

Colors

No Color

Management

Windows XP/

Windows 2000

No Color

Management

No Color

Management


132



Note:

This is a setting example for Windows Vista, when printing from Adobe Photoshop CS3 by using

Advanced B&W Photo printing.

C

Click Custom for the Mode in the Main menu, and select Color Controls, and then click Advanced.

A

Open the printer driver window.


B

Select Advanced B&W Photo for the Color.

D

Make the necessary settings, and then start printing.

For more detailed information, see the online help of the printer driver.

133




For Mac OS X

The settings vary depending on the Mac OS X environment and the type of application used, when the printer driver performs the Advanced

B&W Photo printing by using an application featuring a color management function. Refer to the following chart to set the application.

Adobe

Photoshop

CS3

Adobe

Photoshop

Lightroom

Other applications

Mac OS X 10.5

Printer

Manages

Colors

No Color

Management

Mac OS X

10.3.9 to 10.4

No Color

Management

No Color

Management

Note:

This is a setting example for Mac OS X 10.5, when printing from Adobe Photoshop CS3 by using

Advanced B&W Photo printing.

A

Open the Print dialog.


B Select Print Settings, and select Advanced

B&W Photo for the Color.

For Mac OS X 10.5:

Note:

If you use Adobe Photoshop CS3 or Adobe

Photoshop Lightroom for Mac OS X 10.5, clear the Use Generic RGB checkbox. When you use another application, select the checkbox.

For Mac OS X 10.3.9 to 10.4:

134



C

Open the advanced settings dialog.

For Mac OS X 10.5:

Click Advanced Color Settings.

D


For more detailed information, see the online help of the printer driver.

For Mac OS X 10.5:

For Mac OS X 10.3.9 to 10.4:

Select Printer Color Management.

For Mac OS X 10.3.9 to 10.4:

135




Borderless Printing

You can print your data without margins on paper. There are two types of borderless printing.

Note:

If you are using roll paper, all four sides can be borderless, and if you are using a sheet of paper, only left and right sides can be borderless.

❏ Auto Expand

Enlarge the size of print data automatically and print without margins. Enlarged areas that exceed the paper size will not be printed on the paper.

❏ Retain Size

Using an application, enlarge your image data to exceed the paper width and height, to avoid unprinted areas appearing along the left and right edges. The printer driver does not enlarge the image data. Enlarging 3 mm in both the left and right directions (total of

6 mm) is recommended by using the application that created the data.

Select this setting if you do not want to change the ratio of your print data by the printer driver.

Supported media type

The following media sizes are supported for borderless printing.

Paper width

254 mm/10 inch

300 mm

329 mm/13 inch/Super A3

406 mm/16 inch

432 mm/17 inch

515 mm/B2

594 mm/A1


728 mm/B1

✽


✽

1118 mm/44 inch/Super B0

✽

✽ Epson Stylus Pro 7900/7910 does not support these size.

Depending on the media type, the print quality may decline or the borderless printing is not supported. See the following section for detailed information.


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Application settings

Set the size of the image data using the Page

Setting dialog box of the application software.

For Auto Expand

❏ Set the same paper size as used for printing.

❏ If your application has margin settings, set the margin to 0 mm.

❏ Make the image data as large as the paper size.

For Retain Size

❏ Enlarge 3 mm in both the left and right directions (total of 6 mm), using the application that created the data.

❏ If your application has margin settings, set the margin to 0 mm.

❏ Make the image data as large as the paper size.

Printer driver settings

To print your data with this feature, follow the steps below.

For Windows



B

In the Main menu, select the media type, paper source, page size, or paper size.

C

When you print on roll paper, click Roll

Paper Option , and select the Auto Cut setting.

See “Roll paper cut for borderless printing” on page 140

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D

Select Borderless, and then click

Expansion .

For Mac OS X

A

Open the Page Setup dialog.

See “Accessing the Page Setup dialog” on page 122

B

Select the printer, and then select the paper size and borderless printing such as Auto

Expand or Retain Size, and then click OK.

E Select Auto Expand or Retain Size. If you select Auto Expand, set the amount of enlargement.

Max 3 mm for left and 5 mm for right (the image shifts 1 mm to the right)

Standard 3 mm for left and right

Min 1.5 mm for left and right

C Open the Print dialog.


D

If Auto Expand is selected, set the amount of the enlargement.

Max 3 mm for left and 5 mm for right (the image shifts 1 mm to the right)

Standard 3 mm for left and right

Min 1.5 mm for left and right

For Mac OS X 10.5:

Select Page Layout Settings.

Note:

Moving the slider towards Min decreases the amount of the image enlargement; however, as this amount decreases, margins may appear on one or more sides of the paper.

F

Check the other settings, and then start printing.

138



For Mac OS X 10.3.9 to 10.4:

Select Expansion.

For Mac OS X 10.5:

Select Page Layout Settings.

Note:

Moving the slider towards Min decreases the amount of the image enlargement; however, as this amount decreases, margins may appear on one or more sides of the paper.

E

In the Print Settings dialog, select the media type.

For Mac OS X 10.3.9 to 10.4:

Select Roll Paper Option.

F If you print on roll paper, select the Auto

Cut setting.

See “Roll paper cut for borderless printing” on page 140

G


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Roll paper cut for borderless printing

When you use roll paper for borderless printing, the paper cut operation is different according to the

Borderless and Auto Cut settings of the printer driver.

Printer driver setting

Printer operations

No margins for left and right

Borderless: Enable

Auto Cut: Normal Cut

No margins for all directions

(single cut)

Borderless: Enable

Auto Cut: Single Cut

No margins for all directions

(double cut)

Borderless: Enable

Auto Cut: Double Cut

Explanation Normal Cut is default setting.

Note:

When you want to cut prints manually, select Off.

❏ The top area may smear because the top area of the roll paper is cut while the print operation is stopped.

❏ If the cut position is slightly shifted, the image on the continuous page remains on the top or bottom area; however, the printing time gets shorter.

❏ If you select Single Cut and print only a piece of paper, the operation will be the same as Double

Cut. If you print more than one paper continuously, cut 1 mm along the inside of each picture to avoid creating a margin between pictures.

❏ The top area may smear because the top area of the roll paper is cut while the print operation is stopped.

❏ Because the inside of each picture is cut in order to not leave a white area in the top and bottom areas, the length of the paper becomes 2 mm shorter.

❏ After cutting the bottom area of the previous page, the printer feeds the paper and then cuts the top area of the next page. Because of that,

80 to 130 mm of scrap of paper is produced. Take care to cut the paper precisely.

140



Enlarge or Reduce Size

Printing

You can fit the size of your data to the size of paper you print on. There are three ways to enlarge or reduce the size of your data.

❏ Fit to Page

Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected in the Output Paper list.

Fit to Page

You can fit the size of your data to the size of paper you to print on.

For Windows



B

Click the Page Layout tab, and then select the same paper size as the paper size of the data.

❏ Fit to Roll Paper Width (Windows only)

Proportionally enlarges or reduces the size of your data to make it fit the width of the roll paper you have selected in Output Paper list.

❏ Custom

Lets you define the percentage you want to enlarge or reduce a data.

141



C

Select the paper size that is loaded in the printer from the Output Paper list.

Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected for the Output Paper.

For Mac OS X 10.4 to 10.5

A



B

Select Paper Handling, and select Scale to fit paper size .

For Mac OS X 10.5:


For Mac OS X 10.4:

142

C

Select the paper size that is set in the printer.

Note:

If you select the Scale down only checkbox, the setting works a reduce direction only.

Clear the Scale down only checkbox, if you perform enlarged size printing when the size of the paper is larger than the print data.

D




Fit to Roll Paper Width

(Windows only)



B Click the Page Layout tab, and then select the same paper size as the paper size of the data.

C

Select Reduce/Enlarge, and then click Fit to

Roll Paper Width .

D

Select the roll paper width that is loaded in the printer from the Roll Width list.

Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected for the Roll Width.

143

E Check the other settings, and then start printing.



Custom

Lets you define the percentage you want to reduce or enlarge.

For Windows



B

Click the Page Layout tab, and then select the same paper size as the paper size of the data.

C

D

Select the paper size that is loaded in the printer from Output Paper or Roll Width.

Select Reduce/Enlarge, and then click

Custom .

Click the arrows next to the Scale box to select a proportion from 10 to 650%.

For Mac OS X

A



B

Select the printer and paper size that is loaded in the printer.

C Set the value for Scale.

For Mac OS X 10.5: 1 to 10000%

For Mac OS X 10.3.9 to 10.4: 1 to 400%

E Check the other settings, and then start printing.

D Click OK.

The Scale value has been set. Then, print your data as usual.

144



Pages Per Sheet Printing

You can print two or four pages of your document on one sheet of paper.

If you print continuous layout data prepared at

A4 size, it will be printed as shown below.

For Windows

A



B Click the Page Layout tab, select the

Multi-Page check box, select N-up, and then click Settings.

Note:

❏ For Windows users, use the printer driver's function for layout printing. For Mac OS X, use the standard feature of the operating system for layout printing.

❏ You cannot use the Multi-Page function of

Windows printer driver if you are using borderless printing.

❏ For Windows users, using the Fit to Page function, you can print the data on different sizes of paper.

See “Enlarge or Reduce Size Printing” on page 141

C In the Print Layout dialog box, specify the order in which the pages will be printed.

To print frames around the pages printed on each sheet, check the Print page frames check box.


145



For Mac OS X

A



B Select Layout from the list to specify the order in which the pages will be printed.

Poster Printing

The poster printing function allows you to print poster-size images by enlarging one page to cover several sheets of paper. This function is supported by Windows only. You can make a poster or a calendar by joining the several printed sheets of paper together. Poster printing is available up to

16-fold of the normal printing (four sheets by four sheets.) The poster printing function supports the following two types.

❏ Borderless poster printing

You can print a borderless poster-size image by automatically enlarging one page to cover several sheets of paper. You can make a poster just by joining the several printed sheets of paper together. Because the image data is enlarged beyond the paper size, the area that exceeds the sheets cannot be printed. This function is available for roll paper only.

Note:

If you select other than None for Border, the frames around the pages are printed on each sheet.

C


❏ Poster printing with margins

You can print a poster-size image by automatically enlarging one page to cover several sheets of paper. You need to cut the margins and then join the several sheets of paper together to make a poster.

146



A

Prepare the print data by using an application.

The printer driver automatically enlarges the image data during printing.

B Open the printer driver window.


C

Click the Page Layout tab, select the

Multi-Page check box, select Poster, and then click Settings.

E

When you want to print a borderless poster, select Borderless in the Main menu.

Then, select the Borderless Poster Print check box, and select the number of panels, and then click OK. Then go to step 6.

Note:

If Single Cut is selected for Auto Cut, the length of the paper becomes 1 or 2 mm shorter because the inside of each picture is cut in order to not leave a white area at the top and bottom areas.

Select Off or Normal Cut for Auto Cut.

See “Roll paper cut for borderless printing” on page 140

D In the Poster Settings dialog box, select the number of printed pages you want the poster to cover.

Note:

You can make a larger poster if you select a greater number for division.

147



F

If you want margins around the poster, make sure the Borderless Poster Print check box is cleared, and make the other settings as necessary.

Note:

Regarding the size when the parts are joined together:

The finished size whether Trim Lines is selected or not is the same. However, if Print

Cutting Guides is selected, the finished size is smaller by the amount of the overlap.

G


Joining the sheets together along the guide

The steps to join the sheets together are different whether the printed sheets are borderless or not.

For borderless poster printing

This section explains how to join the four printed pages together. Join the printed pages together appropriately, and stick them on the back of sheets using the cellophane tape.

Join them by the following order indicated in the illustration below.

Note:

Borderless poster printing may not produce a seamless poster image which consists of multiple printed sheets of paper. If you want a seamless image, try the Poster printing with margins feature.

148



For poster printing with margins

When you select Overlapping Alignment Marks, the following marks are printed on the paper. See the procedures below to join the four printed pages together using the alignment marks.

B

Lay the upper left sheet on top of the upper right sheet. The X marks should be matched as in the illustration below, and join the upper left sheet to the upper right sheet with cellophane tape temporarily.

The four sheets are joined together by the following order.

C

Cut the upper sheets along the alignment mark (vertical red line).

The guide is black for the black-and-white printing.

D

Join the upper left and right sheets together with cellophane tape on the back of the sheets.

A Cut the upper left sheet along the alignment mark (vertical blue line).


E Try step 1 to 4 for the lower sheets.

149



F

Cut the bottom of upper sheets along the alignment mark (horizontal blue line).


I

Join the upper sheets and lower sheets together with cellophane tape on the back of the sheets.

G Lay the upper sheets on top of the lower sheets. The X marks should be matched as in the illustration below, and join the upper sheets and lower sheets together with cellophane tape temporarily.

J

After joining all the sheets together, cut the margins along the outer guide.

H Cut the sheets along the alignment mark

(horizontal red line).

The guide is black for black-and-white printing.

150



Printing on Custom

Paper

You can also print on a custom paper, using the steps below.

For Windows

A



B Click User Defined in the Main menu.

The size you can register is as follow.

Paper width

Paper height

✽

Epson Stylus Pro 9900/9910:

89 to 1118 mm


89 to 610 mm

Windows: 127 to 15000 mm

Mac OS X: 127 to 15240 mm

✽ The maximum length of the paper roll can be longer than the paper height if using application software that supports banner printing. However, the actual print size is depending on the application, the paper size set in the printer, or the computer environment.

Note:

❏ For Mac OS X, you can set a larger size in the

Custom Paper Size than the size that you can set in the printer; however, it does not print correctly.

❏ The available output size may be limited depending on the application software.

Note:

You cannot select User Defined if both Sheet is selected for Source and Borderless is selected for Paper Settings.

151



C

Set the custom paper size you want to use, and then click Save.

❏ You can enter up to 24 single-byte characters for the Paper Size Name.

❏ You can easily change the size by selecting the paper size close to the size you want to set in the Base Paper Size.

❏ If the ratio is same as the defined paper size, select the ratio from the Fix Aspect

Ratio and select either Landscape or

Portrait for the Base. In this case, you can only adjust either the Paper Width or Paper Height.

For Mac OS X

A



B Select Manage Custom Sizes in Paper Size.

C Click +, and enter the paper size name.

Note:

❏ To change the paper size you have registered, select the paper size name in the list, and then change the size.

❏ To delete the user-defined size you have registered, select the paper size name in the list, and then click Delete.

❏ You can register up to 100 paper sizes.

D Click OK to save the custom paper size.

The custom paper size is registered in the

Paper Size.

Now, you can print by taking the same steps as usual.

152



D

Enter the paper width, paper height, and margins, and then click OK.

The paper size and printer margin you can set is as follow.

Page setup

Sheet

Roll Paper

Roll Paper

(Banner)

Roll Paper

(Borderless,

Auto

Expand)

Roll Paper

(Borderless,

Retain Size)

Roll Paper

(Borderless,

Banner)

Paper size

Supported paper size



Margins

Top, Left,

Right: 3 mm

Bottom:

14.2 mm

Top, Bottom,

Left, Right:

3 mm

Top, Bottom:

0 mm

Left, Right:

3 mm

Top, Bottom,

Left, Right:

0 mm

The paper width that supports borderless printing.

The paper width that supports borderless printing and plus 6 mm.

Top, Bottom,

Left, Right:

0 mm

Note:

❏ To change the setting you have registered, click the paper size name from the list.

❏ To duplicate the paper size you have registered, click the paper size name from the list, and then click Duplicate.

❏ To delete the paper size you have registered, click the paper size name from the list, and then click -.

❏ The custom paper size setting is different depending on the version of the operating system. See your operating system’s documentation for details.

E Click OK.

The custom paper size is registered in the

Paper Size pop-up menu. Now, you can print by taking the same steps as usual.

153



Banner Printing on Roll

Paper

This section explains how to print a banner and panorama pictures.

Application settings

You need to make the data for printing a banner using an application.

If the paper size you want to print is equal to or smaller than the maximum setting size the application can set, select the paper size you prefer.

There are two ways to print a banner.

Paper source

Roll Paper

Application

Document preparation tool, image editing software

Roll Paper (Banner) Software that supports banner printing

The following are the available printing sizes.

Paper width

Paper height

✽


89 to 1118 mm


89 to 610 mm

Windows: Max. 15000 mm

Mac OS X: Max. 15240 mm

✽ The maximum length of the paper roll can be longer than the paper height if using the software that supports banner printing; however, the actual printable height may be different depending on the application and the computer used for printing.

Printer driver settings

For Windows



B

In the Main menu, select media type.

154



C

Select Roll Paper or Roll paper (Banner) from the Source list.

F

Click the Page Layout tab, and select

Reduce/Enlarge , and then select Fit to Page or Fit to Roll Paper Width.

Note:

Roll Paper (Banner) can be used for an application that supports banner printing.

D Click Roll Paper Option, and then select

Normal Cut or Off from the Auto Cut list.

Note:

If you are using an application that supports banner printing, you do not need to make

Enlarge/Reduce setting if Roll Paper

(Banner) is selected for the Source.

G

Select the document size created using the application from the Page Size list and select the roll paper width set in the printer for the Roll Width.

E Click User Defined and customize the paper size if necessary.

Paper width Epson Stylus Pro 9900/9910:

89 to 1118 mm


89 to 610 mm

Paper height 127 to 15000 mm

Note:

If you are using an application that supports banner printing, you do not need to set the user-defined size if you select Roll Paper

(Banner) for the Source.

Note:

You cannot make settings if you are using an application that supports banner printing.

155



H

Make sure the Optimize Enlargement check box is selected.

For Mac OS X

A



B

Make sure your printer is selected, and select the document size created using the application.

I Check the other settings, and then start printing.

You can also customize the paper size by selecting Manage Custom Sizes.

Paper width Epson Stylus Pro 9900/9910:

89 to 1118 mm


89 to 610 mm

Paper height 127 to 15240 mm

C Input a scale to reduce or enlarge the size of your data.

156

D

Click OK.

Now, the banner setting has been made.

Print your data as usual.



Printing with Non-Epson

Media

When using non-Epson media, make the paper settings according to the paper characteristics before printing. There are two ways to make settings and to print.

❏ Register the custom paper in the Menu mode using the printer's control panel, and print using the registered setting.

The registered contents are stored when this product is turned off. You can register up to

10 types of custom paper.

❏ Make setting using the Paper Configuration dialog box in the printer driver.

Windows:

Set the Media Settings in the Main menu.

See “Saving as a custom media” on page

161

Mac OS X:

Set in the Layout dialog.

See the printer driver online help for details.

Setting the custom paper in the printer

There are two ways to register a custom size paper.

❏ Register the custom paper on the LCD panel of the printer. Set the items for PAPER SETUP menu.

❏ Register the custom paper by using EPSON

LFP Remote Panel 2. When using EPSON LFP

Remote Panel 2, you can easily register the custom paper to the memory in this product from the computer. See the EPSON LFP

Remote Panel 2 online help for details.

This section explains how to register the custom paper from the printer’s control panel.

The registered number is displayed on the LCD panel.

Note:

❏ Make sure to check the paper characteristics such as paper tension, ink fixing, or paper thickness before setting the custom paper. See the description that comes with the paper for information on the paper characteristics.

❏ The settings you make on the printer driver have priority over the settings you make on the printer's control panel.

❏ If bidirectional printing does not print evenly on the custom paper you have registered, use unidirectional printing. Select Quality Options for the Print Quality setting to show the Quality

Options dialog box. Then, clear the High Speed check box.

Note:

The printer becomes in the READY state when you press the button at any point of making the following settings. The settings you have made so far are registered as the custom settings (including unchanged settings).

A Load the paper that you want to use.

Make sure to set the paper that is actually used.

B Enter the CUSTOM PAPER menu.

1. Press the button to enter the Menu mode.

2. Press the / button to display PAPER

SETUP , and then press the button.

3. Press the / button to display

CUSTOM PAPER , and press the button.

157



C

Select the registered number for the user setting.

You can select the number from 1 to 10.

1. Press the / button to select the number you want to register.

2. Press the button.

The settings you make from step 4 are registered in the number you have selected here.

E

Set the distance between the print head and the paper (Platen Gap), if necessary.

1. Press the / button to select PLATEN

GAP , and then press the button.

2. Press the / button to select a suitable setting for the paper.


4. Press the button to go back to the previous menu.

Note:

We recommend you write down the registered number and the settings you make from step 4.

D Select paper type, if necessary.

1. Press the / button to select PAPER

TYPE , and then press the button.

2. Press the / button to select media type, and then press the button.

3. Press the / button to select media.


5. Press the button twice to go back to the previous menu.

Note:

You can adjust the distance between the print head and paper. The print quality improves when you adjust the Platen Gap properly. If the Platen Gap is too narrow when you print on the thick paper, the print head touches the paper so that the print head and the paper may be damaged.

Paper thickness

Thick paper

Normal paper

Thin paper

Platen Gap

Wider

Wide

Standard

Narrow

158



F

Print a paper thickness test pattern.

1. Press the / button to select

THICKNESS PATTERN , and then press the button.

2. Press the button to print the paper thickness test pattern.

Example of pattern:

G

Examine the printed pattern to determine which set of lines are aligned (showing the smallest gap), and select the Thickness

Number (from 1 to 15).

1. Press the / button to select the number. In the case of the illustration above, select 4.


H Set Paper Feed Adjustment, if necessary.

Set the paper feed amount (- 0.7 to 0.7%).


FEED ADJUST , and then press the button.

2. Press the / button to set the paper feed amount.



Note:

You can get a high-quality result if you print a sample image using EPSON LFP Remote

Panel 2 to set the value for Paper Feed

Adjustment.

I

Set drying time, if necessary.

You can set the ink drying time for each print head pass. The range is 0.0 to 10.0 seconds.

1. Press the / button to select DRYING

TIME , and then press the button.

2. Press the / button to select the time in seconds.



Note:

If the ink blurs on the paper, set a longer time for ink drying.

J

Select the paper suction, if necessary.


SUCTION , and then press the button.




K Select the roll paper tension, if necessary.

1. Press the / button to select SET

ROLL PAPER TENSION , and then press the button.




L

Select the remove skew setting, if necessary.

1. Press the / button to select REMOVE

SKEW , and then press the button.




M After registering the paper settings, press the button to exit the Menu mode.

The custom paper setting is now completed. Start printing to print on the custom paper you just set.

159



To use the registered custom settings, follow the steps below.

1. Press the button to enter the Menu mode.

2. Press the / button to display PAPER

SETUP , and then press the button.

3. Press the / button to select PAPER TYPE, and then press the button.

4. Press the / button to display CUSTOM

PAPER , and then press the button.

5. Press the / button to select media type, and then press button.

Press the button to exit the Menu mode and then print the data.

Customize the Items of the Printer Driver

You can save the settings or change the display items as you prefer. You can also export the settings as a file and make the same printer driver settings to multiple computers.

Saving the printer driver settings

You can save up to 100 settings.

Saving as a favorite

You can save all the setting items of the printer driver.

A

B

Change the settings in the Main and Page

Layout menu.

Click Save/Del... in the Main or Page

Layout menu.

160



C

Enter the name in the Name box, and then click Save.

B

Click Custom Settings.

You can choose a setting you have registered from the Select Setting list box.

Saving as a custom media

You can save the items of the Media Settings in the Main menu.

A Change the Media Settings items in the

Main menu.

C

Enter the name in the Name box, and then click Save.

You can choose a setting you have registered from the Media Type list box.

161



Menu arrangement

You can arrange the Select Settings, Media Type, and Paper Size items.

A Click the Utility tab, and then click Menu

Arrangement .

C

In the List box, arrange the items as you prefer, or classify the items into groups.

❏ You can arrange the list items by drag-and-drop operation.

❏ To add a new group (a folder), click Add

Group .

❏ To delete the group (a folder), click Delete

Group .

❏ Move the unused items into the Not Display group by drag-and-drop operation.

B Select the edit item.

Note:

You cannot delete the default items.

D Click Save.

162



Exporting or Importing

You can export or import the settings you have registered as a file.

Exporting the settings

A Open the Save or Deletes Select Settings dialog box or the Saves or deletes Custom

Media dialog box.

B Select the setting in the List box, and click

Export .

Importing the settings

A

Open the Save or Deletes Select Settings dialog box or the Saves or deletes Custom

Media dialog box.

B

Click Import.

C Select the file you want to import, and then click Open.

C Select the location, and enter the file name, and then click Save.

163



Exporting or importing all settings

You can export or import the all of the printer driver settings as a file.

A

Click the Utility tab, and then click Export or Import.

Using Color

Management

B

C

Click Export or Import.

To export the setting, enter the file name and then click Save. To import the setting, select the file you want to import and then click Open.

You can perform color management by the printer driver in the following three ways.

❏ Color management by Driver ICM (Windows only)

You can perform color management by using the printer driver only. It is useful when you use an application that does not support this function. It prints using the color management function of the operating system.

❏ Color management by Host ICM/ ColorSync

An application needs to support a color management system. Since it prints using the color management function of the operating system, you can obtain the prints by the same color management system even when performing the function using different applications. However, the printed colors may differ depending on the version of the operating system.

❏ Color management by application

An application needs to support a color management system. Since it prints using the color management function of an application in common, you can obtain the print results by using the same color management system even when performing the function with a different operation system.

Setting profiles

Setting for an input profile, printer profile, and intent vary depending on each color management system. This is because the usage of color management is different between the engines.

Input profile

Driver ICM

Host ICM/

ColorSync

Printer driver

Application

Application Application

Output profile

Printer driver

Printer driver

Application

Intent setting

Printer driver

Application

Application

164



The printer profile for each sheet that is needed when performing color management is installed with the printer driver of this product. You can select the profile in the settings dialog box of the printer driver.

See the following for detailed information.

See “Color management by Driver ICM

(Windows only)” on page 165

See “Color management by Host ICM or

ColorSync” on page 167

See “Color management by application” on page 169

Note:

Even when you use the same image data, it looks different between an original image and a displayed image. The printing result may look different as well from the image you see on the display. This occurs from the difference of characteristics between the input and output devices. Input devices such as a scanner or digital camera import the color as electronic data while output devices reproduce an image based on the color data. To adjust the color between the devices, use a color management system.

Each operating system is equipped with a color management system, such as ICM for Windows and

ColorSync for Mac OS X. Also, some image editing software support color management systems.

In a color management system, a color definition file called "Profile" is used for performing color matching between devices. (This file is also called an

ICC profile.) The profile of an input device is called an input profile (or source profile), and an output device, such as a printer, is called a printer profile (or output profile). The profile is prepared for each printer model and each media type.

The color conversion area by an input device and the color reproducing area by an output device are different. As a result, there exists a color area that fails to match even if performing "color matching" by using the profile. In the color management system, specify the condition of conversion for the area that fails to match as "Intent" other than specifying profiles. The name and type of intent vary depending on the color management system you are using.

If you perform the color management between an input device and the printer, you cannot match the color of the printing result and image you see on the display. To match both colors, you need to perform the color management between the input device and the display as well.

Color management by Driver

ICM (Windows only)

When using Driver ICM in the printer driver from an application with a color management function, the settings vary depending on the Windows environment and type of the application. Refer to the following chart to set the application.

When using this function with an application which does not support a color management function, you need to perform the color matching process from step 4.

Adobe

Photoshop

CS3

Other applications

Windows Vista/

Windows XP


.NET 3.0

Printer

Manages

Colors

No Color

Management

Windows XP/

Windows 2000

No Color

Management

No Color

Management

Using Adobe Photoshop CS3

A From the File menu, select Print.

165



B

For Windows Vista/Windows XP (Service

Pack 2 or later and .NET3.0):

Select Color Management, and select

Document for the Print. Select Printer

Manages Colors for the Color Handling.

Then click Print One.

D

Select Custom for the Mode in the Main menu, and select ICM, and then click

Advanced .

For Windows XP/Windows 2000:


Document for the Print. Select No Color

Management for the Color Handling. Then click Print One.

C Open the printer driver window.


166



E

In the ICM dialog box, select Driver ICM

(Basic) or Driver ICM (Advanced) for the

ICM Mode.

If you select Driver ICM (Advanced), you can specify the profiles and intent for image, graphics, and text data individually.

Intent

Saturation

Perceptual

Relative

Colorimetric

Absolute

Colorimetric

Explanation

Performs conversion, keeping the current saturation unchanged.

Performs conversion so that a more visually natural image is produced. This feature is used when a wider gamut of color is used for image data.

Performs conversion so that a set of color gamut coordinates and white point (or color temperature) coordinates in original data match their corresponding print coordinates. This feature is used for many types of color matching.

Assigns absolute color gamut coordinates to both of original and print data and performs conversion. Therefore, color tone adjustment is not performed on any white point (or color temperature) for the original or print data. This feature is used for special purposes such as logo color printing.

Color management by Host

ICM or ColorSync

Use image data in which an input profile has been embedded. The application needs to support ICM or ColorSync.

When using Adobe Photoshop CS3 or Adobe

Photoshop Lightroom in Mac OS X 10.5, the color management by the Host ICM or ColorSync cannot be used. Use the color management function of the application.

Adobe

Photoshop CS2

Adobe

Photoshop CS3

Adobe

Photoshop

Lightroom

Available Mac OS X

10.3.9 to 10.4

Mac OS X

10.5

Not Available

Other

Applications

Available

Available



F

Check other settings, and then start printing.

167



B

Select Color Management, and then select

Document for the Print. Select Printer


Then click Print One.

For Windows

A



B Select Custom for the Mode in the Main menu, and select ICM, and then click

Advanced .

Then, set the printer driver as described below.

Windows

See “For Windows” on page 168

Mac OS X 10.3.9 to 10.4

See “For Mac OS X 10.3.9 to 10.4” on page 169

C Select Host ICM.

The printer profile is selected automatically. You can change it by selecting the Show all profiles check box.

168

D Check other settings, and then start printing.



For Mac OS X 10.3.9 to 10.4

A



B Select Printer Color Management, and then select ColorSync.

Color management by application

The following procedures are for Adobe

Photoshop CS3 and Adobe Photoshop Elements.

Refer to the application’s user manual for details of the settings.



C Check other settings, and then start printing.

Note:

In Mac OS X 10.5, when you want to perform color management by the Host ICM or ColorSync using an application other than Adobe Photoshop CS3 or Adobe

Photoshop Lightroom, make the following settings.

1. In the Print dialog box, select Color Matching, and then select ColorSync.

2. Select Print Settings from the list, and select Off

(No Color Adjustment) for the Color Settings.

B


Document for the Print. Select Photoshop


Select the Printer Profile and the Rendering

Intent. Then click Print One.

169



C

Open the printer driver window

(Windows) or the Print dialog (Mac OS X).

Windows


Mac OS X


D

Set the color management to off.

For Windows, select Custom for the Mode in the Main menu, and then select Off (No

Color Adjustment) .

For Mac OS X 10.5, select Print Settings and select Off (No Color Adjustment) for the

Color Settings.

For Mac OS X 10.3.9 to 10.4, select Off (No

Color Adjustment) in the Printer Color

Management dialog.

Note:

When using Windows Vista/Windows XP

Service Pack 2 or later and .NET 3.0, Off (No

Color Adjustment) is automatically selected.

E

Check other settings, and then start printing.

170


Paper Information



Epson offers specially designed media for ink jet printers to meet most high-quality printing needs.

Item

Media name

Size

Borderless

Thickness

Core diameter

ICC profile

Media type of the printer driver

Auto Cut

Explanation

Describes the media name.

Describes the paper size for cut sheet media and the width for roll paper.

Describes whether borderless printing is available.

Recommended: The recommended paper for borderless printing.

Possible: Borderless printing is possible.*

Impossible: Borderless printing is not supported.

* You can print without margins on paper; however, it may deteriorate print quality, or may produce unwanted margins due to paper expansion or shrinkage. Also, some ordinary paper products cannot be used for borderless printing.

Describes the thickness of each media.

Describes the core diameter of the roll paper.

Describes the ICC profile of the media type. It is shown as the profile name in the printer driver or the application. The file name of the profile is used as the profile name in the printer driver or the application. Each profile is provided for the paper products for which both Photo Black ink and Matte Black ink can be used.

Describes the Media Type of the printer driver. Be sure to match the media type you set in the printer driver and the paper loaded in the printer; otherwise, the print quality may decline.

Describes whether Auto Cut is supported.

Y: Auto Cut is supported.

N: Auto Cut is not supported. Use a cutter sold at a store to cut the paper.

171



Roll paper

Premium Glossy Photo Paper (250)

Size

406 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

PremiumGlossyPhoto

Paper250.icc

16"

24"

36" *

44" *

Matte Black

—

Premium Semigloss Photo Paper (250)

Size

406 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

PremiumSemigloss

PhotoPaper250.icc

16"

24"

36" *

44" *

Matte Black

—

Borderless

Recommended

Thickness

0.27 mm

Borderless Thickness

Recommended 0.27 mm

Core diameter

3"

Media type of the printer driver

Photo Paper Premium Glossy

Photo Paper

(250)

Auto Cut

Y

Core diameter

3"


Photo Paper Premium

Semigloss Photo

Paper (250)

Auto Cut

Y

172



Premium Luster Photo Paper (260)

Size

254 mm

300 mm

406 mm

508 mm

610 mm

914 mm *

1118 mm *

ICC profile

10"

12"

16"

20"

24"

36" *

44" *

Photo Black

Pro9900_7900

PremiumLusterPhoto

Paper260.icc

Matte Black

—

Premium Semimatte Photo Paper (260)

Size

406 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

PremiumSemimatte

PhotoPaper260.icc

16"

24"

36" *

44" *

Matte Black

—

Photo Paper Gloss 250

Size

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

PhotoPaperGloss250.

icc

17"

24"

36" *

44" *

Matte Black

—


Recommended 0.27 mm

Impossible

Recommended


Photo Paper Premium Luster

Photo Paper

(260)

Auto Cut

Y


Recommended 0.27 mm


Photo Paper Premium

Semimatte

Photo Paper

(260)

Auto Cut

Y

Borderless

Recommended

Thickness

0.25 mm

Core diameter

3"

Core diameter

3"

Core diameter

3"


Photo Paper Photo Paper

Gloss 250

Auto Cut

Y

173



Premium Glossy Photo Paper (170)

Size

420 mm (A2)

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

PremiumGlossyPhoto

Paper170.icc

24"

36" *

44" *

Matte Black

—

Premium Semigloss Photo Paper (170)

Size

420 mm (A2)

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

PremiumSemigloss

PhotoPaper170.icc

24"

36" *

44" *

Matte Black

—

Epson Proofing Paper White Semimatte

Size

330 mm

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

EpsonProofingPaper

WhiteSemimatte.icc

13"

17"

24"

36" *

44" *

Matte Black

—

Borderless

Impossible

Recommended

Thickness

0.18 mm

Core diameter

2"


Photo Paper Premium Glossy

Photo Paper

(170)

Auto Cut

Y

Borderless

Impossible

Recommended

Thickness

0.18 mm

Core diameter

2"


Photo Paper Premium

Semigloss Photo

Paper (170)

Auto Cut

Y

Borderless

Possible

Thickness

0.25 mm

Core diameter

3"


Proofing Paper Epson Proofing

Paper White

Semimatte

Auto Cut

Y

174



Epson Proofing Paper Publication

Size

330 mm

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

EpsonProofingPaper

Publication.icc

13"

17"

24"

36" *

44" *

Matte Black

—

Epson Proofing Paper Commercial

Size

330 mm

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

EpsonProofingPaper

Commercial.icc

13"

17"

24"

36" *

44" *

Matte Black

—

Borderless

Possible

Proofing Paper

Borderless

Possible

Thickness

0.20 mm


Epson Proofing

Paper

Publication

Thickness

0.20 mm


Proofing Paper Epson Proofing

Paper

Commercial

Core diameter

3"

Auto Cut

Y

Core diameter

3"

Auto Cut

Y

Enhanced Synthetic Paper

Size

610 mm

1118 mm *

ICC profile

Photo Black

—

24"

44" *

Matte Black

Pro9900_7900

EnhancedSyntheticPa per.icc

Borderless

Possible

Others

Thickness

0.12 mm


Enhanced

Synthetic Paper

Core diameter

2"

Auto Cut

Y

175



Enhanced Adhesive Synthetic Paper

Size

610 mm

1118 mm *

ICC profile

Photo Black

—

24"

44" *

Matte Black

Pro9900_7900

EnhancedAdhesive

SyntheticPaper.icc

Doubleweight Matte Paper

Size

610 mm

914 mm *

1118 mm *

ICC profile

24"

36" *

44" *

Photo Black

—

Matte Black

Pro9900_7900

DoubleweightMatte

Paper.icc

Borderless

Possible


Others

Borderless

Recommended

Thickness

0.17 mm

Enhanced

Adhesive

Synthetic Paper

Thickness

0.21 mm


Matte Paper Doubleweight

Matte Paper

Enhanced Matte Paper

Size

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

EnhancedMattePaper

_PK.icc

17"

24"

36" *

44" *

Matte Black

Pro9900_7900

EnhancedMattePaper

_MK.icc

Borderless

Possible

Thickness

0.25 mm


Matte Paper Enhanced

Matte Paper

Core diameter

2"

Auto Cut

Y

Core diameter

2"

Auto Cut

Y

Core diameter

3"

Auto Cut

Y

176



Singleweight Matte Paper

Size

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

—

17"

24"

36" *

44" *

Matte Black

Pro9900_7900

SingleweightMatte

Paper.icc

Singleweight

Matte Paper

Core diameter

2"

Auto Cut

Y

Watercolor Paper - Radiant White

Size

610 mm

914 mm *

1118 mm *

ICC profile

24"

36" *

44" *

Photo Black

Pro9900_7900

WatercolorPaper-

RadiantWhite_PK.icc

Matte Black

Pro9900_7900

WatercolorPaper-

RadiantWhite_MK.icc

Borderless

Possible

Fine Art Paper

Thickness

0.29 mm


Watercolor

Paper - Radiant

White

Core diameter

3"

Auto Cut

Y

UltraSmooth Fine Art Paper

Size

432 mm

610 mm

1118 mm *

ICC profile

17"

24"

44" *

Photo Black

Pro9900_7900

UltraSmoothFineArt

Paper_PK.icc

Matte Black

Pro9900_7900

UltraSmoothFineArt

Paper_MK.icc

Borderless

Recommended

Matte Paper

Borderless

Possible

Thickness

0.14 mm


Thickness

0.32 mm


Fine Art Paper UltraSmooth

Fine Art Paper

Core diameter

3"

Auto Cut

Y

177



Textured Fine Art Paper

Size

432 mm

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

TexturedFineArtPaper_

PK.icc

17"

24"

36" *

44" *

Matte Black

Pro9900_7900

TexturedFineArtPaper_

MK.icc

Borderless

Possible

Thickness

0.37 mm


Fine Art Paper Textured Fine

Art Paper

Canvas

Size

610 mm

914 mm *

1118 mm *

ICC profile

Photo Black

Pro9900_7900

Canvas_PK.icc

24"

36" *

44" *

Matte Black

Pro9900_7900

Canvas_MK.icc

Borderless

Possible

Thickness

0.46 mm


Fine Art Paper Canvas

* Epson Stylus Pro 7900/7910 does not support these size.

Core diameter

3"

Auto Cut

Y

Core diameter

2"

Auto Cut

Y

178



Cut sheet

Premium Glossy Photo Paper

Size

Super A3/B

A2

ICC profile

Photo Black

Pro9900_7900

PremiumGlossyPhoto

Paper.icc

Matte Black

—

Premium Semigloss Photo Paper

Size

Super A3/B

A2

ICC profile

Photo Black

Pro9900_7900

PremiumSemiglossPhoto

Paper.icc

Matte Black

—

Premium Luster Photo Paper

Size

Super A3/B

A2

ICC profile

Photo Black

Pro9900_7900

PremiumLusterPhotoPaper.

icc

Matte Black

—


Possible

Impossible

0.27 mm


Photo Paper Premium Glossy Photo

Paper

Borderless

Possible

Thickness

0.27 mm

Impossible


Photo Paper Premium Semigloss

Photo Paper


Possible

Impossible

0.27 mm


Photo Paper Premium Luster Photo

Paper

179



Archival Matte Paper/Enhanced Matte Paper

Size

Super A3/B

A2

ICC profile

Photo Black

Pro9900_7900

ArchivalMattePaper_PK.icc

Matte Black

Pro9900_7900

ArchivalMattePaper_MK.icc


Possible

Impossible

0.26 mm


Matte Paper Archival Matte

Paper

Enhanced Matte

Paper

Singleweight Matte Paper

Size

Super A3/B

A2

ICC profile

Photo Black

—

Matte Black

Pro9900_7900

SingleweightMattePaper.icc


Possible

Impossible

0.14 mm


Matte Paper Singleweight Matte

Paper

Photo Quality Inkjet Paper

Size

Super A3

ICC profile

Photo Black

—

Matte Black

Pro9900_7900

PhotoQualityInkJetPaper.icc


Possible 0.12 mm


Matte Paper Photo Quality Ink

Jet Paper

Epson Proofing Paper White Semimatte

Size

Super A3/B

ICC profile

Photo Black

Pro9900_7900

EpsonProofingPaperWhite

Semimatte.icc

Matte Black

—

Borderless

Possible

Proofing Paper

Thickness

0.25 mm


Epson Proofing Paper

White Semimatte

180



Watercolor Paper - Radiant White

Size

Super A3/B

ICC profile

Photo Black

Pro9900_7900

WatercolorPaper-Radiant

White_PK.icc

Matte Black

Pro9900_7900

WatercolorPaper-Radiant

White_MK.icc


Possible 0.29 mm


Fine Art Paper Watercolor Paper -

Radiant White

UltraSmooth Fine Art Paper

Size

Super A3

A2

ICC profile

Photo Black

Pro9900_7900

UltraSmoothFineArtPaper_

PK.icc

Matte Black

Pro9900_7900

UltraSmoothFineArtPaper_

MK.icc


Possible

Impossible

0.46 mm


Fine Art Paper UltraSmooth Fine Art

Paper

Velvet Fine Art Paper

Size

Super A3/B

A2

ICC profile

Photo Black

Pro9900_7900

VelvetFineArtPaper_PK.icc

Matte Black

Pro9900_7900

VelvetFineArtPaper_MK.icc

Borderless

Possible

Thickness

0.48 mm

Impossible


Fine Art Paper Velvet Fine Art Paper

Textured Fine Art Paper

Size

24" × 30"

36" × 44"

ICC profile

Photo Black

Pro9900_7900

TexturedFineArtPaper_PK.

icc

Borderless

Possible

Thickness

0.67 mm

Matte Black

Pro9900_7900

TexturedFineArtPaper_MK.

icc


Fine Art Paper Textured Fine Art

Paper

181



Enhanced Matte Posterboard

Size

24" × 30"

30" × 40"

ICC profile

Photo Black

Pro9900_7900

EnhancedMattePoster

Board_PK.icc

Matte Black

Pro9900_7900

EnhancedMattePoster

Board_MK.icc

Borderless

Possible

Thickness

1.30 mm


Others Enhanced Matte

Poster Board

182


Where To Get Help


Contacting Customer

Support

New :For All products

Technical Support Web

Site

New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.

New :Only inkjet, SPC, and Scanner products are used in this section.

Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/

If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com

Then, select the support section of your local

Epson Web site.

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

❏ Product serial number

(The serial number label is usually on the back of the product.)

❏ Product model

❏ Product software version

(Click About, Version Info, or similar button in the product software.)

❏ Brand and model of your computer

❏ Your computer operating system name and version

❏ Names and versions of the software applications you normally use with your product

183



Help for Users in North

America

New :Use Inkjet, SPC, and "other" products Only.(general) Epson provides the technical support services listed below.

Internet Support

Visit Epson’s support website at http://epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get

FAQs and troubleshooting advice, or e-mail

Epson with your questions.

Speak to a Support

Representative

Dial: (562) 276-1300 (U.S.), or (905) 709-9475

(Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call Epson for support, please have the following information ready:

❏ Product name

❏ Product serial number

❏ Proof of purchase (such as a store receipt) and date of purchase

❏ Computer configuration

❏ Description of the problem

Note:

For help using any other software on your system, see the documentation for that software for technical support information.

Purchase Supplies and

Accessories

You can purchase genuine Epson ink cartridges, ribbon cartridges, paper, and accessories from an

Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact EPSON

Customer support.

Help for Users in Australia

New :For all products Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:

Your Dealer

Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take.

Internet URL http://www.epson.com.au

Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support

(e-mail).

184



Epson Helpdesk

Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.

Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

The Helpdesk numbers are:

Phone:

Fax:

1300 361 054

(02) 8899 3789

We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.

Help for Users in Thailand

New :For all products Contacts for information, support, and services are:

World Wide Web

(http://www.epson.co.th)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.

Epson Hotline (Phone:

(66)2685-9899)

Our Hotline team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Help for Users in Singapore

Sources of information, support, and services New :For All products available from Epson Singapore are:

World Wide Web

(http://www.epson.com.sg)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),

Sales Enquiries, and Technical Support via e-mail are available.

Epson HelpDesk (Phone: (65) 6586

3111)

Our HelpDesk team can help you with the following over the phone:




Help for Users in Vietnam


Epson Hotline (Phone): 84-8-823-9239

Service Center: 80 Truong Dinh Street,

District 1, Hochiminh City

Vietnam

185



Help for Users in Indonesia


World Wide Web

(http://www.epson.co.id)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales

Enquiries, questions through e-mail

Epson Hotline


❏ Technical support

Phone

Fax

(62) 21-572 4350

(62) 21-572 4357

Makassar

Epson Service Center

Jakarta

Bandung

Surabaya

Yogyakarta

Medan

Mangga Dua Mall 3rd floor No 3A/B

Jl. Arteri Mangga Dua,

Jakarta

Phone/Fax: (62) 21-62301104

Lippo Center 8th floor

Jl. Gatot Subroto No.2

Bandung

Phone/Fax: (62) 22-7303766

Hitech Mall lt IIB No. 12

Jl. Kusuma Bangsa 116 – 118

Surabaya

Phone: (62) 31-5355035

Fax: (62)31-5477837

Hotel Natour Garuda

Jl. Malioboro No. 60

Yogyakarta

Phone: (62) 274-565478

Wisma HSBC 4th floor

Jl. Diponegoro No. 11

Medan

Phone/Fax: (62) 61-4516173

MTC Karebosi Lt. Ill Kav. P7-8

JI. Ahmad Yani No.49

Makassar

Phone: (62)411-350147/411-350148

Help for Users in Hong Kong

New :For All products To obtain technical support as well as other after-sales services, users are welcome to contact

Epson Hong Kong Limited.

Internet Home Page

Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:

❏ Product information

❏ Answers to Frequently Asked Questions

(FAQs)

❏ Latest versions of Epson product drivers

Users can access our World Wide Web home page at: http://www.epson.com.hk

Technical Support Hotline

You can also contact our technical staff at the following telephone and fax numbers:

Phone:

Fax:

(852) 2827-8911

(852) 2827-4383

186



Help for Users in Malaysia

New :For All products Contacts for information, support, and services are:

World Wide Web

(http://www.epson.com.my)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales

Enquiries, questions through e-mail

Epson Trading (M) Sdn. Bhd.

Head Office.

Phone:

Fax:

603-56288288

603-56288388/399

Help for Users in India


World Wide Web

(http://www.epson.co.in)

Information on product specifications, drivers for download, and products enquiry are available.

Epson India Head Office -

Bangalore

Phone:

Fax:

080-30515000

30515005

Epson Helpdesk


(Infoline)

Phone: 603-56288222

❏ Enquiries on repair services & warranty, product usage and technical support

(Techline)

Phone: 603-56288333

Epson India Regional Offices:

Location Telephone number

Fax number

Mumbai

Delhi

Chennai

Kolkata

Hyderabad

022-28261515

/16/17

011-30615000

044-30277500

033-22831589 /

90

040-66331738/

39

022-28257287

011-30615005

044-30277575

033-22831591

040-66328633

Cochin

Coimbatore

0484-2357950 0484-2357950

0422-2380002 NA

020-30286000 Pune 020-30286000

/30286001

/30286002

Ahmedabad 079-26407176 /

77

079-26407347

Helpline

For Service, Product info or to order a cartridge -

18004250011 (9AM - 9PM) - This is a Toll-free number.

For Service (CDMA & Mobile Users) - 3900 1600

(9AM - 6PM) Prefix local STD code

187



Help for Users in the

Philippines

New :For All products To obtain technical support as well as other after sales services, users are welcome to contact the

Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:

Trunk Line: (63-2) 706 2609

Fax: (63-2) 706 2665

Helpdesk

Direct Line: (63-2) 706 2625

E-mail: [email protected]

World Wide Web (http://www.epson.com.ph)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available.

Toll-Free No. 1800-1069-EPSON(37766)

Our Hotline team can help you with the following over the phone:




188


Product Information


System Requirements for the Printer Driver

Your computer should meet the following system requirements to use the printer driver:

Mac OS X

Operating system

CPU

Memory

Hard disk space

PowerPC-based Macintosh computers running Mac OS X

10.3.9 or later

Intel-based Macintosh computers with Rosetta

PowerPC G5 2GHz or higher processor

1 GB or more available memory

32 GB or more free disk space

System requirements

Windows

Operating system

CPU

Memory

Hard disk space

Interface

Display

Windows Vista x64, Windows Vista,

Windows XP x64, Windows XP,

Windows 2000

Pentium 4 3 GHz or higher processor

1 GB RAM or more

32 GB or more free hard disk space

USB2.0 High Speed

Ethernet 10BASE-T, 100BASE-TX

SVGA (800 x 600) or higher resolution

Note:

❏ For Windows 2000, you must log in as a user with administrator rights (a user belonging to the

Administrators group).

❏ For Windows XP and Windows Vista, you must log in as a user with an Administrator account.

You cannot install the printer driver with a limited account. When you install the printer software in Windows Vista, the password may be required. If you are asked for the password, enter it and continue the operation.

Connection requirements

The connection requirements differ depending on the connection you use. See the Epson Web site for the latest supported operating system.

USB connection

Windows

The following conditions must be met:

❏ A computer that Windows Vista, Windows

XP, or Windows 2000 is pre-installed, or

Windows 2000, Windows Me, or Windows 98 is pre-installed and then upgraded to

Windows Vista, Windows XP, or Windows

2000.

❏ A computer with a USB port that is guaranteed by the computer manufacturer.

(Ask the computer manufacturer if necessary.)

Mac OS X

An operating system and the computer with a

USB port that is guaranteed by Apple Inc.

Network connection

See the Network Guide for detailed information.

189



Printer Specifications

Printing

Printing method

Nozzle configuration

On-demand ink jet

Black: 360 nozzles × 3

(Photo Black / Matte Black,

Light Black, Light Light Black)

Color: 360 nozzles × 7

(Cyan, Vivid Magenta, Light

Cyan, Vivid Light Magenta,

Yellow, Orange, Green)

Character mode

Character

Pitch

10 cpi*

Printing Column

437 (Epson Stylus

Pro 9900/9910)

237 (Epson Stylus

Pro 7900/7910)

* characters per inch

Raster graphic mode

(Epson

Stylus

Pro

9900/99

10)

Raster graphic mode

(Epson

Stylus

Pro

7900/79

10)

Horizontal resolution

360 dpi*

720 dpi

1440 dpi

2880 dpi

360 dpi*

720 dpi

1440 dpi

2880 dpi

Printable width

1125.6 mm

(44.31")

1125.6 mm

(44.31")

1125.6 mm

(44.31")

1125.6 mm

(44.31")

617.6 mm

(24.31")

617.6 mm

(24.31")

617.6 mm

(24.31")

617.6 mm

(24.31")

* dots per inch

Available dots

15,953

31,906

63,813

127,627

8,753

17,506

35,013

70,027

Resolution

Print direction

Control code

RAM

Character tables

Character sets

Maximum 2880 × 1440 dpi

Bidirectional

ESC/P2, ESC/P3

256 MB for Main

65 MB for Network

PC 437 (US, Standard

Europe)

EPSON Courier 10 cpi

Paper feed method

Paper path

Friction

Dimensions

Weight

(Total of printer, stand, and paper basket)

Roll paper

Cut sheet (manual insertion)


Width: 1864 mm

Depth: 667 mm

Height: 1218 mm


Width: 1356 mm

Depth: 667 mm

Height: 1218 mm


Approx. 135.1 kg without the ink cartridges


Approx. 100.9 kg without the ink cartridges

190



Electrical

Rated voltage

Input voltage range

Rated frequency range

Input frequency range

Rated current

Power consumption

AC 100-240 V

AC 90 to 264 V

50 to 60 Hz

49.5 to 60.5 Hz


1.0 to 0.5 A


1.0 to 0.5 A


Approx. 80 W

Approx. 16 W in Low-power mode

Approx. 1 W or below in Power off mode


Approx. 70 W

Approx. 16 W in Low-power mode

Approx. 1 W or below in Power off mode

Ink cartridges

Colors

Cartridge life

Temperature

Capacity

Dimensions

Photo Black

Matte Black

Light Black

Light Light Black

Cyan

Vivid Magenta

Orange

Green

Yellow

Light Cyan

Vivid Light Magenta

2 years from production date if unopened.

Within 6 months after opening package.

Storage

(uninstalled)

-20 to 40ºC

(-4 to 104ºF)

Storage

(installed)

1 month at

40ºC (104ºF)

-20 to 40ºC

(-4 to 104ºF)

1 month at

40ºC (104ºF)

700 ml/350 ml

700 ml:

(W) 40 mm × (D) 320 mm ×

(H) 107 mm

350 ml:

(W) 40 mm × (D) 240 mm ×

(H) 107 mm

191



Note:

❏ The ink cartridges packaged with your printer are partly used during initial setup. In order to produce high-quality prints, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges print fewer pages compared to subsequent ink cartridges.

❏ Actual ink consumption may vary depending on the images that you are printing, the paper type that you are using, the frequency of your printings and environmental conditions such as temperature.

❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge.

❏ Ink is consumed during the following operations: print head cleaning and ink charging when an ink cartridge is installed.

❏ To maintain print quality, we recommend printing a few pages on a regular basis.

Environmental

Temperature

Humidity

Operation

Print Quality

Guarantee

Storage

Operation

Print Quality

Guarantee

Storage

10 to 35ºC

(50 to 95ºF)

15 to 25ºC

(59 to 77ºF)

-20 to 60ºC

(-4 to 156ºF)

20 to 80% RH*

40 to 60% RH*

5 to 85% RH**

* Without condensation

** Stored in shipping container

Operational conditions (temperature and humidity):

192



Standards and Approvals

Safety

EMC

UL 60950-1

CSA C22.2 No.60950-1

Low Voltage

Directive

2006/95/EC

EN 60950-1

FCC part 15 subpart B Class B

CAN/CSA-CEI/IEC CISPR 22 Class B

AS/NZS CISPR 22 Class B

EMC Directive

2004/108/EC

EN 55022

Class B

EN 55024

EN 61000-3-2

EN 61000-3-3

Interface

Your printer is equipped with a USB interface and an Ethernet interface.

USB interface

The printer’s built-in USB interface is based on the standards specified in the Universal Serial Bus

Specifications Revision 2.0 and the Universal

Serial Bus Device Class Definition for Printing

Devices Version 1.1. This interface has the following characteristics.

Standard

Bit rate

Data encoding

Adaptable connector

Based on Universal Serial

Bus Specifications Revision

2.0, Universal Serial Bus

Device Class Definition for

Printing Devices Version 1.1

480 Mbps (High Speed

Mode)

12 Mbps (Full Speed

Device)

NRZI

USB Series B

Note:

Only computer equipped with a USB connector and running Windows Vista, XP x 64, XP, 2000, or

Mac OS X.10.x support the USB interface.

Ethernet interface

The printer has a built-in Ethernet interface. Use a

10BASE-T, 100BASE-TX STP (shielded twisted-pair) cable via the RJ-45 connector to connect to a network.

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Index

Index

A

AC inlet, 11

Adapter holder, 11

Adjust paper margin, 136

Alignment, 27

Automatic maintenance function, 81

Auto nozzle check, 22

B

Banner printing, 154

BI-D 2-COLOR, 83

Bi-D ALL, 83

Black-and-white photo printing, 132

Bonjour, 27

Borderless printing, 136

Buttons, 12

C

Capping, 81

Cleaning, 23, 75

Cleaning outside of the printer, 84

Cleaning the printer, 84

Clock setting, 23

ColorSync, 167

Consumable, 62

Contacting Epson, 183

Control panel, 11, 12

Custom, 29, 141

Custom paper, 23, 25

Custom paper menu, 26

Cutter adjustment, 23

Cutter replacement, 23

D

Default panel, 29

Details of Menu mode, 21

Display, 14

Driver ICM, 165

Drying time, 26

E

EDM (or myEpsonPrinter) status, 24

Enlarge size printing, 141

EPSON Printer Utility3, 121

EPSON StatusMonitor (Mac OS X), 124

EPSON Status Monitor 3 (Windows), 116

F

Fit to Page, 141

Front cover, 11

194

H

Head cleaning, 78

Help

Epson, 183

Help (Mac OS X), 123

Help (Windows), 114

Host ICM, 167

How to print, 54

I

Initialize setting, 22

Init network setting, 27

Ink cartridge status icon, 15

Ink cover, 11

Ink level, 24

IP,SM,DG setting, 27

IP address setting, 27

J

Job history, 24

Job information, 23

L

Language, 29

M

Maintenance menu, 23

Maintenance mode, 29

Maintenance tank, 11, 24

Maintenance tank status icon, 15

Manual box, 11

Menu setting, 16

Messages, 14

N

Network interface connector, 11

Network setup, 27

Network status sheet, 23

Nozzle check, 23, 76

O

Option interface connector, 11

P

Page line, 21

Pages per sheet printing, 145

Paper basket, 11

Paper feed adjust, 26

Paper guides, 11

Paper jam, 108

Paper size check, 21


Index

Paper skew check, 22

Paper suction, 26

Paper thickness, 27

Paper type, 25, 26

PhotoEnhance (Windows), 128

Platen Gap, 21, 26

Poster printing with margins, 146

Power cleaning, 80

Printer driver, 189

Printer Status menu, 24

Printer utilities (Mac OS X), 123

Printer utilities (Windows), 115

Print head alignment, 27, 82

Printing on the custom paper, 151

Print nozzle pattern, 22

Problems, solving

contacting Epson, 183

R

Reduce size printing, 141

Refresh margin, 22

Remaining paper setup, 25

Remove skew, 26

Replacing ink cartridges, 69

Replacing maintenance tank, 70

Roll length alert, 25

Roll paper cover, 11

Roll paper length, 25

Roll paper margin, 21

Roll paper remaining, 25

Roll paper tension, 29

S

Self-cleaning function, 81

Service, 183

Set roll paper tension, 26

Specifications

electrical, 191

interface, 193

Standards and Approvals, 193

SpectroProofer, 28

SS Cleaning, 29

Status sheet, 23

Supported media type for borderless printing, 136

System requirements, 189

T

Take up reel, 28

Technical support, 183

Temperature units, 29

Test Print menu, 23

Thickness pattern, 26

Total prints, 24

U

UNI-D, 83

Uninstall (Mac OS X), 125

Uninstall (Windows), 118

Unit, 29

USB cable, 189

USB interface connector, 11

Using roll paper, 31

V

Version, 24

195

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