AV Access 4KEX70-W AV Access 4K Wall Plate HDMI Extender Transmitter User Manual
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4KEX70-W In Wall 4K HDBaseT Transmitter with HDMI/VGA User Manual Disclaimers The information in this manual has been carefully checked and is believed to be accurate. AV Access Technology Limited assumes no responsibility for any infringements of patents or other rights of third parties which may result from its use. AV Access Technology Limited assumes no responsibility for any inaccuracies that may be contained in this document. AV Access Technology Limited also makes no commitment to update or to keep current the information contained in this document. AV Access Technology Limited reserves the right to make improvements to this document and/or product at any time and without notice. Copyright Copy, Reproduce, Distribute and/or Edit of this document or part of it as well as utilization of its contents and communication thereof to others without express authorization are prohibited. Offenders will be held liable for payment of damages. All rights created by patent grant or registration of a utility model or design patent are reserved. Copyright ©2017 AV Access Technology Limited All rights reserved. Trademarks Notice All products or service names mentioned in this document may be trademarks of the companies with which they are associated. Contact Us Business inquiry: [email protected] Technical problems: [email protected] Important Safety Instructions • Do not expose this device to rain, moisture, dripping or splashing. No objects filled with liquids, such as vases, shall be placed on the device. • Do not install or place this unit in a bookcase, built-in cabinet, or in another confined space. Ensure the unit is well ventilated. • To prevent risk of electric shock or fire hazard due to overheating, do not obstruct the unit’s ventilation openings with newspapers, tablecloths, curtains, or similar items. • Do not install near any heat sources such as radiators, heat registers, stoves, or other device (including amplifiers) that produce heat. • Do not place sources of naked flames, such as lighted candles, on the unit. • Clean this device only with dry cloth. • Unplug this device during lightning storms or when unused for long periods of time. • Protect the power cord from being walked on or pinched, particularly at plugs. • Only use attachments/accessories specified by the manufacturer. • Refer all servicing to qualified service personnel. Table of Contents Introduction��������������������������������������������������������������������������������������������� 2 Overview���������������������������������������������������������������������������������������������������������������������� 2 Features������������������������������������������������������������������������������������������������������������������������� 3 Package Contents������������������������������������������������������������������������������������������������������ 3 Panel������������������������������������������������������������������������������������������������������������������������������� 4 Front Panel������������������������������������������������������������������������������������������������������������ 4 Rear Panel�������������������������������������������������������������������������������������������������������������� 6 Installation Instructions�������������������������������������������������������������������������� 7 Input Source Switch��������������������������������������������������������������������������������� 9 Automatic Switch����������������������������������������������������������������������������������������������� 9 Manual Button Switch�������������������������������������������������������������������������������������� 9 EDID Management�������������������������������������������������������������������������������� 10 Specification������������������������������������������������������������������������������������������ 11 Trouble Shooting����������������������������������������������������������������������������������� 13 Steps of Regular Troubleshooting Routine��������������������������������������������� 13 Typical Questions��������������������������������������������������������������������������������������������� 13 Warranty������������������������������������������������������������������������������������������������� 16 www.avaccess.com 1 [email protected] Introduction Introduction Overview 4KEX70-W is an in wall 4K HDBT transmitter which includes an HDMI input, a VGA input and an HDBT output, and is designed to work with an HDBT receiver such as the 4KEX70-RX-PSE. It supports resolutions up to 4K@60Hz 4:2:0 8bit and HDCP for the HDMI signal. It can reliably extend HDMI signal up to 131ft (40m) at 4K and 230ft (70m) at 1080P over a Cat 6a/7 cable, or up to 115ft (35m) at 4K and 197ft (60m) at 1080P over a Cat 5e/6 cable. 4KEX70-W transmitter was developed to simplify the installation and create a clean seamless look with your décor. Through one-way PoH function, it can receive power from an HDBT receiver with built-in PSE. 4KEX70-W allows automatic and manual button switch between HDMI and VGA inputs. It also supports bi-directional IR and RS232 pass-through. 4KEX70-W offers ideal solutions for homes, offices, digital entertainment centers, control centers, conference rooms, schools and corporate training environments, which require signal switching between VGA and HDMI sources and transmission over long distance. www.avaccess.com 2 [email protected] Introduction Features • Switches HDMI and VGA inputs to an HDBT output • HDMI input supports resolutions up to 4K@60Hz 4:2:0 8bit and HDCP • Over a Cat 6a/7 cable, HDMI signal transmission distance up to 131ft/40m at 4K and 230ft/70m at 1080P • Over a Cat 5e/6 cable, HDMI signal transmission distance up to 115ft/35m at 4K and 197ft/60m at 1080P • Independent DIP switch for EDID management on VGA input • Supports automatic and manual button switch between HDMI and VGA inputs • Supports one-way PoH to receive power from connected HDBT receiver with built-in PSE (Power Sourcing Equipment) • Supports bi-directional IR/RS232 pass-through • 2-Gang US Decora wall plate cover included • Compact size for convenient and unobtrusive installation Package Contents Before you start the installation of the product, please check the package contents: • HDBT Transmitter 4KEX70-W x1 • 3-Pin 3.5mm Phoenix Male Connector x1 • 2-Pin 3.5mm Phoenix Male Connector x2 • 2-Gang US Decora Wall Plate Cover with matching screws x1 • Flat Head Installation Screw (#6-32*20mm) x4 • User Manual x1 www.avaccess.com 3 [email protected] Introduction Panel Front Panel 1 7 8 9 2 3 6 10 4 5 No. Name Description 1 VGA In VGA LED Connect to a VGA source device. On: The VGA source is selected. (Blue) Off: The VGA source is not selected. Audio input, used in conjunction with the VGA 2 3 Audio HDMI LED source. On: The HDMI source is selected. 5 (Blue) HDMI In Off: The HDMI source is not selected. Connect to an HDMI source device. 6 EDID For EDID management 4 www.avaccess.com 4 [email protected] Introduction No. 7 8 Name Description On: HDCP protected content is being transmitted. HDCP LED Blinking: Non-HDCP protected content is being (Blue) transmitted. Link LED (Green) Off: No content is being transmitted. On: The link between transmitter and receiver is normal. 9 Off/Blinking: No link or link error. Select Button Press to select the input source. 10 IR Sensor www.avaccess.com IR window with built-in IR receiver (30-55KHz) 5 [email protected] Introduction Rear Panel 1 2 3 4 No. Name 1 HDBT Out 2 Power In receiver with built-in PSE module for power input 3 RS232 4 IR Out (e.g. 4KEX70-RX-PSE). For RS232 pass-through Connect to an IR emitter. IR emitter is not included www.avaccess.com Description Connect to an HDBT receiver via a Cat X cable (e.g. 4KEX70-RX-PSE). Connect to DC 12V power supply or an HDBT in the package. 6 [email protected] Installation Instructions Installation Instructions Bi-directional IR pass through enables users to control the source at the display location or control the display at the source location with ease. Please refer to the following two applied installations. Applied installation 1: Transmitter 4KEX70-W PC 1 Connect the VGA source DVD 2 Connect the HDMI source 6 Connect the IR emitter on the rear panel Note: The IR emitter head should be secured over the center of the DVD IR window. 3 Connect the transmitter and receiver via a Cat 5e / 6 / 7 cable. Note: Ensure the Cat 5e / 6 cable is within 197ft at 1080P, 115ft at 4K. 4KEX70-RX-PSE 7 Connect the 5 Connect the power IR receiver Power supply 4 Connect the HDMI display DVD Remote Control the DVD at TV location with DVD remote www.avaccess.com 7 [email protected] Installation Instructions Applied installation 2: Transmitter 4KEX70-W PC 1 Connect the VGA source DVD 2 Connect the HDMI source 7 Point the remote at the IR Sensor window TV Remote 3 Connect the transmitter and receiver via a Cat 5e / 6 / 7 cable. Note: Ensure the Cat 5e / 6 cable is within 197ft at 1080P, 115ft at 4K. 4KEX70-RX-PSE 6 Connect the power Connect the IR emitter 5 Note: The IR emitter head should be secured over the center of the TV IR window. 4 Connect the HDMI display Power supply Control the TV at DVD location with TV remote Note: • If the connected HDBT receiver doesn't include built-in PSE module, please connect an external DC 12V power supply to the transmitter. • Power supply is not included in the package. The IR emitter and IR receiver are not included in the package. www.avaccess.com 8 [email protected] Input Source Switch Input Source Switch 4KEX70-W transmitter supports automatic and manual button switch between the VGA and HDMI sources. Automatic Switch 1. Connecting to the sources before powering on all devices (Priority: HDMI > VGA): • Connect to both HDMI and VGA sources, power on all devices; the HDMI source will be selected by default. Remove either source from the transmitter; the remaining source will be automatically selected. • Connect to either the HDMI or VGA source, power on all devices; the active input source will be automatically selected. Input Output HDMI VGA Active Active HDMI Active N/A HDMI N/A Active VGA 2. Powering on all devices before connecting to the source(s): • Power on all devices, connect to the HDMI source first and VGA source second; 4KEX70-W will output the HDMI signal. • Power on all devices, connect to the VGA source first and HDMI source second; 4KEX70-W will output the VGA signal. Manual Button Switch Users can manually switch input between the active HDMI and VGA sources as required by pressing the "Select" button on the front panel. www.avaccess.com 9 [email protected] EDID Management EDID Management EDID (Extended Display Identification Data) is a data structure generated by a digital display to communicate its capabilities, such as its native resolution, to the attached source device. For VGA input, fixed EDID can be set using the EDID DIP switch on the front panel. 0 1 ON 1 2 3 EDID DIP Switch The default setting is "010", please set EDID according to the following table: Position 1 Position 2 Position 3 Functions 0 0 0 Output fixed 1280 x 800 video 0 0 1 0 1 0 Output fixed 1920 x 1200 video Output fixed 1920 x 1080 video 0 1 1 (Default) Output fixed 1280 x 720 video 1 0 0 Output fixed1024 x 768 video 1 0 1 Output fixed 800 x 600 video 1 1 0 Not available 1 1 1 Not available Note: Please plug out and in the VGA cable for EDID settings to take effect. For HDMI input, 4KEX70-W transmitter will allow EDID pass-through from the HDMI display to the source for optimal video and audio outputs. www.avaccess.com 10 [email protected] Specification Specification Technical Video Signal Type VGA, HDMI VGA: 640x480, 800x600, 1024x768, 1280x720, 1280x1024, 1920x1080, 1920x12008 HDMI: SMPTE: 1280x720P1,2,3,4,5,6,7,8, 1920x1080I6,8, 1920x1080P1,2,3,4,5,6,7,8, 3840x21602,3,5,6,8, 4096x21602,3,5,6,8 VESA: Input/Output Resolution 800x6008, 1024x7688, 1280x7688, Supported 1280x8008, 1280x9608, 1280x10248, 1360x7688, 1366x7688, 1400x10508, 1440x9008, 1600x9008, 1600x12008, 1680x10508, 1920x12008 1 = at 23.98 Hz, 2 = at 24 Hz, 3 = at 25 Hz, 4 = at 29.97 Hz, 5 = at 30 Hz, 6 = at 50 Hz, 7 = at 59.94 Hz, 8 = at 60 Hz Note: 4096x2160/3840x2160@50Hz/60Hz is based on chroma sub-sampling 4:2:0 8-bit only. HDMI: Audio Format Stereo, PCM 5.1/7.1; Dolby True HD, DTSHD Master Audio VGA: Stereo www.avaccess.com 11 [email protected] Specification General Operating Temperature 0°C to 45°C (32°F to 113°F) Storage Temperature -20°C to 70°C (-4°F to 158°F) Humidity 10% to 90%, non-condensing ±8kV(Air-gap discharge)/ ESD Protection ±4kV(Contact discharge) Power Consumption (Maximum) 3.36W Device Dimensions 3.58'' x 1.16'' x 4.16'' (W x H x D) (91mm × 29.4mm × 105.6mm) Product Net Weight 0.4lb (0.18kg) Cable Specifications: Note: AV Access recommends the use of T568B straight-through Category cables. Cable Type HDMI Cat 5e/6 Range Supported Video 49ft (15m) 1080P@60Hz 33ft (10m) 4K@60Hz 4:2:0 8bit 197ft (60m) 1080P@60Hz 36bpp 1080P@60Hz 48bpp 115ft (35m) 1080P@60Hz 3D 4K@60Hz 4:2:0 8bit 230ft (70m) Cat 6a/7 1080P@60Hz 36bpp 1080P@60Hz 48bpp 131ft (40m) 1080P@60Hz 3D 4K@60Hz 4:2:0 8bit www.avaccess.com 12 [email protected] Trouble Shooting Trouble Shooting Steps of Regular Troubleshooting Routine 1. Power: Please make sure all devices are powered on (sources, transmitter, receiver and display). 2. Indicator: Please make sure LED indicators of the transmitter and receiver are normal according to user manual. 3. Devices: Please make sure picture can be shown normally when connecting the source to the display directly. 4. Cable: Plug in and out HDMI/Cat X cable or try another HDMI/Cat X cable. • Please make sure the specific cable length is within the transmission range listed in below table based on different resolutions. Resolution and Transmission Range Resolution 1080P@60 36bpp 1080P@60 48bpp HDMI IN 49ft 49ft 33ft Cat 5e/6 197ft 115ft 115ft Cat 6a/7 230ft 131ft 131ft Cable • 4K@60 420 Cat 5e/6/6a/7 cable is recommended. Do not use Cat 5 cable. Please make sure the two connectors of one Cat X cable are the same standard (EIA/TIA 568B). 5. Compatibility: Please test other source and display devices to determine if it is a compatibility issue. Typical Questions 1. How to deal with video flash or cut off during the installation? www.avaccess.com 13 [email protected] Trouble Shooting • Link indicator should be solid on. If it is blinking or off, it is likely a problem with your Ethernet cable. Please change to a qualified cable (Cat 5e/6/7, EIA/TIA 568B) and ensure the cable length is within the maximum transmission distance. • HDCP indicator should be solid on or blinking. If it is off, it means no signal pass through. Please check if the HDMI cables are well connected to the source and TV, and the CATX cable that connects transmitter to receiver is normal. Try a better HDMI cable or CATX cable. 2. How to deal with a weak or not working IR signal? • Make sure the IR cables are correctly installed according to the Installation Instruction diagram above. • Check if the IR emitter head is secured over the center of the device IR receiver window. The best position may vary depending on the device.Please refer to the device user manual. If the signal is weak, please try to adjust the position. • Pay attention to the control angle and distance as below. The control signal will be better when your controller is pointed at the IR receiver head directly. Enabled Angle 0° 30°(Horizontal) 15°(Vertical) Distance 26ft (Max) 15ft (Max) 10ft (Max) 3. How can I make the IR work with third party control devices? • Please make sure the third party device follows our pin definition as below: 5V IR signal Gnd 5V www.avaccess.com IR signal IR Receiver IR Emitter 14 [email protected] Trouble Shooting • You can purchase an AV Access universal IR cable that will be compliant with any third party device (Amazon ASIN: "B01MYX46IC"). 4. How to use the RS232 port in the extender? The RS232 port provides a channel to pass through protocol commands to control third party devices such as your source or display. RS232 uses the three pins that are labeled transmitter, receiver and GND. Connect a host computer or control system to the RS232 connector. Please refer to the following pin definition of RS232 during your installation. Control System DVD RS 232 Cable HDMI In CATX Cable RS232 Cable HDMI Out Projector www.avaccess.com 15 [email protected] Warranty Warranty Products are backed by a limited 1-year parts and labor warranty. For the following cases AV Access Technology Limited shall charge for the service(s) claimed for the product if the product is still remediable and the warranty card becomes unenforceable or inapplicable. 1. The original serial number (specified by AV Access Technology Limited) labeled on the product has been removed, erased, replaced, defaced or is illegible. 2. The warranty has expired. 3. The defects are caused by the fact that the product is repaired, dismantled or altered by anyone that is not from an AV Access Technology Limited authorized service partner. The defects are caused by the fact that the product is used or handled improperly, roughly or not as instructed in the applicable User Guide. 4. The defects are caused by any force majeure including but not limited to accidents, fire, earthquake, lightning, tsunami and war. 5. The service, configuration and gifts promised by salesman only but not covered by normal contract. 6. AV Access Technology Limited preserves the right for interpretation of these cases above and to make changes to them at any time without notice. Thank you for choosing products from AV Access. www.avaccess.com 16 [email protected] AV Access Technology Limited V1.0.1
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