Sophos
Not-for-Resale
Program
Global Program Guide
Effective from July 1, 2023
Program Description
The Sophos NFR (Not-for-Resale) Program offers qualified Sophos
Partners access to our solutions for free or at a discounted
cost. The products may be used for internal training, customer
demonstration, or for in-house use. NFR software may not be
used in customer or potential customer environments. Sophos
evaluation products should be used for any type of customer
testing. We encourage all partners to participate in the program
and set up our solutions in your own environment, so your staff can
fully understand the benefits and features of the Sophos products,
and be better prepared to demonstrate the products to customers.
Products in NFR Program
The NFR Program is designed to allow Sophos Channel Partners to experience the full
capability of Sophos security products and solutions. However, not every SKU is available under
the NFR Program. Some high-end hardware appliances and individual products which are
contained within larger suites or packages are not available. See the listing below for the
product families available under the NFR Program. Please check the SKU tab in the Price List
available on the Sophos Partner Portal for the most current, up-to-date list of eligible NFR
products.
2
Program Eligibility
All Authorized, Silver, Gold, Platinum and Select partners who have accepted the terms of the
Sophos reseller agreement and are in good standing are eligible for the Sophos NFR Program.
The table below defines the accessibility, maximum number of licenses, appliances, and
accessories available to the partner under the NFR Program as determined by partner level:
PARTNER PROGRAM TIER
AUTHORIZED
SILVER
GOLD
PLATINUM
SELECT
End User Software Licenses
/ ZTNA Licenses
10
25
100
250
250
Server Protection Licenses
3
5
10
25
25
Network/Firewall Licenses
(Software, Virtual, Individual
Subscriptions, Switch/AP Support)
2
2
3
4
4
100%
100%
100%
100%
100%
MDR / NDR / Integration
Packs Licenses
See End User
Software Qty
See End User
Software Qty
See End User
Software Qty
See End User
Software Qty
See End User
Software Qty
MDR / NDR / Integration
Packs Discount
45%
45%
45%
45%
45%
XDR Licenses (Endpoint)
See End User
Software Qty
See End User
Software Qty
See End User
Software Qty
See End User
Software Qty
See End User
Software Qty
XDR Licenses (Server)
See Server Qty
See Server Qty
See Server Qty
See Server Qty
See Server Qty
Cloud Optix Advanced Licenses
25
25
25
25
25
Sophos Central Firewall
Reporting Advanced Licenses
2
2
3
4
4
75%
75%
75%
75%
75%
Hardware Appliances and Devices
(AP / SD-RED / Switch / Firewall)
2
2
3
4
4
Hardware Accessories
2
2
3
4
4
Hardware Appliances and
Devices Discount
50%
50%
50%
50%
50%
Accessories Discount
25%
25%
25%
25%
25%
Sophos Central Firewall Reporting
Yes
Yes
Yes
Yes
Yes
Sophos Central Management
for Sophos Firewalls (Free)
Yes
Yes
Yes
Yes
Yes
Management Tools Discount
100%
100%
100%
100%
100%
SOFTWARE
Software Discount
SOPHOS MANAGED PRODUCTS AND SERVICES
SOFTWARE – HOSTED
Hosted Software Discount
HARDWARE
MANAGEMENT TOOLS
Any requests beyond the above allocations must be approved by an authorized representative of Sophos. License allowances and hardware appliance quantities
are by product (i.e. Silver partners can have 25 licenses of Central Endpoint Advanced and 25 of Sophos Mobile, not 25 total).
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Support
All NFR units will be supported – partners will receive the same level of support that they get
with their partner level in the Sophos Partner Program.
NFR Ordering Process
Please submit your NFR requests as described below:
Globally
Partners in North America
Submit all your NFR requests to your
preferred distributor.
$0 NFR: Orders
Email [email protected]
Paid NFR: Orders and renewals
Contact your preferred distributor.
In all cases, please include:
The service / product / model / user count you are requesting
The promo code for your region and partner level
NFR Renewals
Standard, free of charge NFR orders are placed with a 12-month term and Sophos is
automatically renewing $0 NFR licenses for all partners in good standing.
For transacting partners, paid NFR renewal orders can be processed at NFR discount levels
following the same steps as described in the “NFR Ordering Process” section above. Based on
partner level, qualifying partners may be eligible for three-year renewal terms on NFR products.
Please check with your local CAM or distributor for three-year term NFR renewal eligibility. Nonactive or inactive partners, as defined in the NFR Terms and Conditions section below, may not
be eligible for NRF offerings or may be charged for NFR renewals.
NFR promo codes:
Global NFR Promotion Codes:
Authorized Partners: NFR_AUTHORIZED
Platinum Partners: NFR_PLATINUM
Silver Partners: NFR_SILVER
Select Partners: NFR_SELECT
Gold Partners: NFR_GOLD
Reselling NFR Hardware:
A partner may sell or otherwise give NFR hardware and accessories to a third-party after 12
months of ownership by completing a transfer of ownership. No NFR software subscriptions
may be included with the hardware. Partners are responsible for securely wiping the device and
re-install the operating system. Please reference the Sophos Knowledge Base article below for
the recommended process for wiping hardware devices.
Knowledge Base Article: https://community.sophos.com/kb/en-us/134412
After the transfer of ownership, the third-party customer is responsible for the new software
subscription and ongoing renewal payments or related support fees to maintain active support
of the hardware and accessories.
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NFR Terms and Conditions:
NFR hardware is available in limited quantities.
NFR promotional codes are valid for all switches, SD-RED, Wireless access points, and
Firewall appliances (100 series and higher). Entry-level, XGS appliances below the 100 series
are excluded.
NFR hardware, accessories, software, and services may be used solely and exclusively by the
partner for the following purposes:
Partner-led product demonstrations to prospective customers
Testing for internal use and training of the products with partner staff
Partner in-house production use to support its own infrastructure
Any other use not listed above is strictly prohibited. In particular, but without limitation, all forprofit use, such as hosting of managed services, is strictly prohibited. If the partner wishes to
use hardware for other uses, it must first pay Sophos the difference between the NFR price
and the list price.
NFR eligibility is based on partner level. At Sophos’s sole discretion, Sophos may allow the
partner to purchase additional NFR products beyond the standard quantity limitations based
on partner level.
All software, hardware, services, and accessories acquired under the NFR Program are
subject to the terms and conditions of the Sophos end user license agreement at https://
www.sophos.com/en-us/legal.aspx and any software that has been provided free of charge
shall be deemed to be a “Free Tool” for the purposes of such agreement.
For purposes of the NFR program, “active” partners are defined as having more than two
transactions in the last five calendar months.
Sophos reserves the right to change or cancel the NFR Program at any time and for any or no
reason.
End of Sale products may not be eligible for NFR orders.
Need help?
Open a support case via
https://support.sophos.com if you
need help ordering NFR products.
United Kingdom and Worldwide Sales
Tel: +44 (0)8447 671131
Email: [email protected]
North American Sales
Toll Free: 1-866-866-2802
Email: [email protected]
Australia and New Zealand Sales
Tel: +61 2 9409 9100
Email: [email protected]
© Copyright 2023. Sophos Ltd. All rights reserved.
Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, UK
Sophos is the registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks
or registered trademarks of their respective owners.
2023-08-21 (PC)
Asia Sales
Tel: +65 62244168
Email: [email protected]
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