OMCAN 11390 Food Warmer Instruction manual

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Omcan 11390 Food Warmer Manual - Instructions and Parts Breakdown | Manualzz
Food Warmer
Model FW-TW-0012
Item 11390
Instruction Manual
Revised - 09/21/2022
Toll Free: 1-800-465-0234
Fax: 905-607-0234
Email: [email protected]
www.omcan.com
Table of Contents
Model FW-TW-0012
Section
Page
General Information --------------------------------------------------------------------------- 3 - 4
Safety and Warranty --------------------------------------------------------------------------- 4 - 5
Technical Specifications -------------------------------------------------------------------------- 6
Operation --------------------------------------------------------------------------------------------- 6
Maintenance ----------------------------------------------------------------------------------------- 6
Parts Breakdown ------------------------------------------------------------------------------- 7 - 9
Electrical Schematics ---------------------------------------------------------------------------- 10
Warranty Registration ---------------------------------------------------------------------------- 11
2
General Information
Omcan Manufacturing and Distributing Company Inc., Food Machinery of America, Inc. dba Omcan
and Omcan Inc. are not responsible for any harm or injury caused due to any person’s improper or
negligent use of this equipment. The product shall only be operated by someone over the age of 18, of
sound mind, and not under the influence of any drugs or alcohol, who has been trained in the correct
operation of this machine, and is wearing authorized, proper safety clothing. Any modification to the
machine voids any warranty, and may cause harm to individuals using the machine or in the vicinity of
the machine while in operation.
CHECK PACKAGE UPON ARRIVAL
Upon receipt of an Omcan shipment please inspect for external damage. If no damage is evident on the
external packaging, open carton to ensure all ordered items are within the box, and there is no concealed
damage to the machine. If the package has suffered rough handling, bumps or damage (visible or concealed),
please note it on the bill of lading before accepting the delivery and contact Omcan within 24 hours, so we may
initiate a claim with the carrier. A detailed report on the extent of the damage caused to the machine must be
filled out within three days, from the delivery date shown in the shipping documents. Omcan has no recourse
for damaged products that were shipped collect or third party.
Before operating any equipment, always read and familiarize yourself with all operation and safety
instructions.
Omcan would like to thank you for purchasing this machine. It’s of the utmost importance to save
these instructions for future reference. Also save the original box and packaging for shipping the
equipment if servicing or returning of the machine is required.
--------------------------------------------------------------------------------------------------------------------------------------------------Omcan Fabrication et distribution Companie Limité et Food Machinery d’Amerique, dba Omcan et
Omcan Inc. ne sont pas responsables de tout dommage ou blessure causé du fait que toute personne
ait utilisé cet équipement de façon irrégulière. Le produit ne doit être exploité que par quelqu’un de
plus de 18 ans, saine d’esprit, et pas sous l’influence d’une drogue ou d’acohol, qui a été formé pour
utiliser cette machine correctement, et est vêtu de vêtements de sécurité approprié. Toute modification
de la machine annule toute garantie, et peut causer un préjudice à des personnes utilisant la machine
ou des personnes à proximité de la machine pendant son fonctionnement.
VÉRIFIEZ LE COLIS DÈS RÉCEPTION
Dès réception d’une expédition d’Omcan veuillez inspecter pour dommages externes. Si aucun dommage
n’est visible sur l’emballage externe, ouvrez le carton afin de s’assurer que tous les éléments commandés
sont dans la boîte, et il n’y a aucun dommage dissimulé à la machine. Si le colis n’a subi aucune mauvaises
manipulations, de bosses ou de dommages (visible ou cachée), notez-le sur le bond de livraison avant
d’accepter la livraison et contactez Omcan dans les 24 heures qui suivent, pour que nous puissions engager
une réclamation auprès du transporteur. Un rapport détaillé sur l’étendue des dommages causés à la machine
doit être rempli dans un délai de trois jours, à compter de la date de livraison indiquée dans les documents
d’expédition. Omcan n’a aucun droit de recours pour les produits endommagés qui ont été expédiées ou cueilli
par un tiers transporteur.
3
General Information
Avant d’utiliser n’importe quel équipement, toujours lire et vous familiariser avec toutes les opérations
et les consignes de sécurité.
Omcan voudrais vous remercier d’avoir choisi cette machine. Il est primordial de conserver ces
instructions pour une référence ultérieure. Également conservez la boîte originale et l’emballage pour
l’expédition de l’équipement si l’entretien ou le retour de la machine est nécessaire.
--------------------------------------------------------------------------------------------------------------------------------------------------Omcan Empresa De Fabricacion Y Distribucion Inc. Y Maquinaria De Alimentos De America, Inc. dba
Omcan y Omcan Inc. no son responsables de ningun daño o perjuicío causado por cualquier persona
inadecuada o el uso descuidado de este equipo. El producto solo podra ser operado por una persona
mayor de 18 años, en su sano juicio y no bajo alguna influencia de droga o alcohol, y que este ha sido
entrenado en el correcto funcionamiento de esta máquina, y ésta usando ropa apropiada y autorizada.
Cualquier modificación a la máquina anúla la garantía y puede causar daños a las personas usando la
máquina mientras esta en el funcionamiento.
REVISE EL PAQUETE A SU LLEGADA
Tras la recepcion de un envio Omcan favor inspeccionar daños externos. Si no hay daños evidentes en el
empaque exterior, Habra el carton para asegurararse que todos los articulos solicitados ésten dentro de la
caja y no encuentre daños ocultos en la máquina. Si el paquete ha sufrido un manejo de poco cuidado, golpes
o daños (visible o oculto) por favor anote en la factura antes de aceptar la entrega y contacte Omcan dentro
de las 24 horas, de modo que podamos iniciar una reclamación con la compañia. Un informe detallado sobre
los daños causados a la máquina debe ser llenado en el plazo de tres días, desde la fecha de entrega que se
muestra en los documentos de envío. Omcan no tiene ningun recurso por productos dañados que se enviaron
a recoger por terceros.
Antes de utilizar cualquier equipo, siempre lea y familiarizarse con todas las instrucciones de
funcionamiento y seguridad.
Omcan le gustaría darle las gracias por la compra de esta máquina. Es de la mayor importancia para
salvar estas instrucciones para futuras consultas. Además, guarda la caja original y el embalaje para el
envío del equipo si servicio técnico o devolución de la máquina que se requiere.
Safety and Warranty
WARNING
PLEASE READ THE USER MANUAL CAREFULLY BEFORE OPERATING THE MACHINE
•
•
New user or repairing this product must be performed by the experts or qualified person or those who have
gotten the license of installation, or those who are authorized by the manufacturer.
When installation or maintenance, please obey the following instructions carefully to ensure the safety use
of this appliance.
4
Safety and Warranty
•
•
•
•
•
•
•
•
•
Please keep this instruction manual for future reference, or hand it to next user.
Put off the package to make sure none of the parts is missing or damaged. If there is any doubt about the
product, please do not use it, and consult it to the experts.
Keep the packing material out of reach of the children to avoid accident (especially the plastic bag, screw,
etc).
This appliance could be only operated by the person who is familiar with the unit.
When not using the appliance or the operator is absent, please turn off the unit to avoid any accidental
injury or damage.
When it needs to be repaired, please ask for expert, and use the original fitted spare part. It will be
dangerous if the above requirements are not being followed.
This appliance is just for commercial using, not for any other use. Otherwise, it may be dangerous.
Do not rinse the equipment with water directly.
Clean the surface of stainless steel periodically with appropriate method to prevent any damage brought by
oxidization or any other chemical interference.
RESIDENTIAL USERS: Vendor assumes no liability for parts or labor coverage for component failure
or other damages resulting from installation in non-commercial or residential applications. The right
is reserved to deny shipment for residential usage; if this occurs, you will be notified as soon as
possible.
1 YEAR PARTS AND LABOR BENCH WARRANTY
Within the warranty period, contact Omcan Inc. at 1-800-465-0234 to schedule a drop off to either
an Omcan authorized service depot in the area, or to an Omcan Service warehouse to repair the
equipment.
Unauthorized maintenance will void the warranty. Warranty covers electrical and part failures, not
improper use.
Please see https://omcan.com/disclaimer for complete info.
WARNING:
The packaging components are classified as normal solid urban waste and can therefore be disposed of
without difficulty.
In any case, for suitable recycling, we suggest disposing of the products separately (differentiated
waste) according to the current norms.
DO NOT DISCARD ANY PACKAGING MATERIALS IN THE ENVIRONMENT!
5
Technical Specifications
Model
Description
Capacity (per Container)
Power
Electrical
Weight
Packaging Weight
Dimensions
Packaging Dimensions
Item Number
FW-TW-0012
Triple Well Warmer
3.8 L / 4 QT
1.2 kW
120V / 60Hz / 1
24 lbs. / 11 kgs.
26 lbs. / 11.8 kgs.
21.7” x 13.8” x 12” / 550 x 349 x 305mm
26” x 17” x 16” / 660 x 432 x 406mm
11390
Operation
•
•
•
•
Plug unit in correct electrical socket.
Fast heat-up with 1200W watts.
A variety of adapter tops are available with product cards.
Turn infinite controller to high position and preheat for approximately 10 minutes.
Maintenance
•
•
•
•
This machine is easy to clean and maintain.
Stainless steel food insert and lid are dishwasher safe.
Wet operation is recommended.
Exterior body is constructed of highly polished stainless steel for lasting beauty and durability.
NOTES:
Never immerse warmer in water as damage to the unit will result and the guarantee will be voided.
Warning: This warmer must be grounded. Do not operate warmer empty.
6
Parts Breakdown
Model FW-TW-0012 11390
7
Parts Breakdown
Model FW-TW-0012 11390
8
Parts Breakdown
Model FW-TW-0012 11390
Item No.
Description
Position
Item No.
Description
Position
Item No.
Description
Position
74105
Stainless Steel Food Well for 11390
1
76140
M/M Screw for 11390
15
76156
Screw for Neon Light for 11390
36
74106
Warmer Body for 11390
2
76142
SP Washer for 11390
17
74115
Ego Thermostat Switch for 11390
37
74107
Front Plate for 11390
3
76143
Screw for Cover for 11390
18
76157
Knob for 11390
38
76131
Fixed Screw for Cover for 11390
4
76144
Screw for 11390
19
64158
Screw for Fixed to Switch for 11390
39
76132
Screw for Leg for 11390
5
76151
Cover for Tube Heater for 11390
26
64159
Cover for Switch for 11390
40
76133
Rubber Leg for 11390
6
74110
Fiber Protection for 11390
27
64160
Stud for 11390
41
76134
Welding Screw for 11390
7
76152
Cover for Heater for 11390
28
76158
Fixed to Heater for 11390
42
76135
Screw for Welding Screw for 11390
8
74111
Plate Aluminum for 11390
29
72287
Complete Stainless Steel Lid for 11390
43
76136
Screw Washer for Welding Screw for
11390
9
74112
Heating Element for 11390
30
72288
Stainless Steel Collar for 11390
44
76137
M6 Screw for 11390
10
76153
Plastic Cover for Switch for 11390
31
72289
Stainless Steel Cover for 11390
45
72290
Stainless Steel Inner Pot for 4 Liter per
Container for 11390
46
76138
Washer for Welding Screw for 11390
11
76154
Rocket Switch for 11390
32
74108
Cover Aluminum for 11390
12
74113
Plug for 11390
33
74109
Thermostat L160-20 Degree Celsius
for 11390
13
74114
Strain Relief for Power Cord for 11390
34
76139
SP Washer for 11390
14
76155
Neon Light for 11390
35
9
Electrical Schematics
Model FW-TW-0012 11390
------------------------------------------------------SOURCE POWER
AC 120V 60Hz 1200W
SWITCH PANEL CUT-OUT
------------------------------------------------------SERIES 82
RESISTANCE
NEON LAMP
100 K
E.G.O.
THERMOSTAT
55.13022.050
HEATER
THERMOSTAT
1200W / 120V
36 TH21 ( L160-20C )
30C-110C
CH-15 (160C / 140C )
10
Warranty Registration
Thank you for purchasing an Omcan product. To register your warranty for this product, complete the information below, tear off the card at
the perforation and then send to the address specified below. You can also register online by visiting:
Merci d’avoir acheté un produit Omcan. Pour enregistrer votre garantie pour ce produit, complétez les informations ci-dessous, détachez la
carte au niveau de la perforation, puis l’envoyer à l’adresse spécifié ci-dessous. Vous pouvez également vous inscrire en ligne en visitant:
Gracias por comprar un producto Omcan usted. Para registrar su garantía para este producto, complete la información a continuación,
cortar la tarjeta en la perforación y luego enviarlo a la dirección indicada a continuación. También puede registrarse en línea en:
https://omcan.com/warranty-registration/
For mailing in Canada
For mailing in the US
Pour postale au Canada
Pour diffusion aux États-Unis
Por correo en Canadá
Por correo en los EE.UU.
OMCAN
OMCAN
PRODUCT WARRANTY REGISTRATION
3115 Pepper Mill Court,
Mississauga, Ontario
PRODUCT WARRANTY REGISTRATION
4450 Witmer Industrial Estates, Unit 4,
Niagara Falls, New York
Canada, L5L 4X5
USA, 14305
or email to: [email protected]

Purchaser’s Information
Name:
Company Name:
Address:
Telephone:
City:
Province or State:
Postal or Zip:
Country:
Email Address:
Type of Company:
Dealer from which Purchased:
Dealer City:
Dealer Province or State:
Restaurant
Bakery
Deli
Butcher
Supermarket
Caterer
Institution (specify):
Invoice:
Other (specify):
Model Name:
Model Number:
Serial Number:
Machine Description:
Date of Purchase (MM/DD/YYYY):
Would you like to extend the warranty?
Date of Installation (MM/DD/YYYY):
Yes
No
Thank you for choosing Omcan | Merci d’avoir choisi Omcan | Gracias por elegir Omcan
11
Since 1951 Omcan has grown to become a leading distributor of equipment and supplies to the North
American food service industry. Our success over these many years can be attributed to our commitment
to strengthen and develop new and existing relationships with our valued customers and manufacturers.
Today with partners in North America, Europe, Asia and South America, we continually work to improve
and grow the company. We strive to offer customers exceptional value through our qualified local sales
and service representatives who provide convenient access to over 6,500 globally sourced products.
Depuis 1951 Omcan a grandi pour devenir un des “leaders” de la distribution des équipements et
matériel pour l’industrie des services alimentaires en Amérique du Nord. Notre succès au cours de ces
nombreuses années peut être attribué à notre engagement à renforcer et à développer de nouvelles
et existantes relations avec nos clients et les fabricants de valeur. Aujourd’hui avec des partenaires en
Amérique du Nord, Europe, Asie et Amérique du Sud, nous travaillons continuellement à améliorer et
développer l’entreprise. Nous nous efforçons d’offrir à nos clients une valeur exceptionnelle grâce à
nos ventes locales qualifiées et des représentants de service qui offrent un accès facile à plus de 6500
produits provenant du monde entier.
Desde 1951 Omcan ha crecido hasta convertirse en un líder en la distribución de equipos y suministros
de alimentos en América del Norte industria de servicios. Nuestro éxito en estos años se puede atribuir
a nuestro compromiso de fortalecer y desarrollar nuevas relaciones existentes con nuestros valiosos
clientes y fabricantes. Hoy con socios de América del Norte, Europa, Asia y América del Sur, que trabajan
continuamente para mejorar y crecer la empresa. Nos esforzamos por ofrecer a nuestros clientes valor
excepcional a través de nuestro local de ventas y representantes de los servicios que proporcionan un
fácil acceso a más de 6,500 productos con origen a nivel mundial.

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Key Features

  • Maintains optimal serving temperatures for your food
  • Durable construction ensures longevity and reliability
  • User-friendly design for easy operation and maintenance
  • Ample capacity accommodates a variety of food items

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Frequently Answers and Questions

What should I do if the food warmer is not heating?
Check the power cord to ensure it is properly plugged in. Verify that the thermostat is set to the desired temperature. If the issue persists, contact customer support.
How do I clean the food warmer?
Unplug the food warmer and allow it to cool completely. Wipe the exterior with a damp cloth. For the interior, use a mild detergent and warm water. Rinse thoroughly and dry before using.
Can I use the food warmer to cook food?
No, the food warmer is designed to maintain the temperature of already cooked food. It does not have the capability to cook food.
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