Oticon Intent SmartCharger Instructions For Use

Instructions for use
SmartCharger
miniRITE
Oticon Intent™
Introduction to this booklet
This booklet guides you on how to use and maintain your new charger.
Ensure you read this booklet carefully, including the Warnings section.
This will help you get the most benefit from your charger.
Warnings
ext marked with a warning symbol must be read before using the device.
T
If you have additional questions about the use of your charger, contact
your hearing care professional.
For your convenience, this booklet contains a navigation bar to help you
navigate through the different sections.
About Getting started Daily use Warnings More info
IMPORTANT NOTICE
For details on the functionality of your specific hearing aid solution, refer to
your hearing aid’s instructions for use.
Table of contents
About
Intended use
Package contents
Charger
Temperature conditions
Getting started
Prepare charger
Charge the hearing aids
Daily use
Charging time
Charging the charger
Power bank function
Power and charge using other sources
Caring for your charger
Warnings
General warnings
More info
Conditions of use
Compliance statements
Troubleshooting
4
5
6
7
8
10
12
14
16
18
19
20
24
28
32
Intended use
Intended use
The charger is intended to recharge the hearing aids that
contain rechargeable batteries.
The product is intended to be used together with the given
hearing solution.
4
Indications for use
There are no indications for use (diagnoses) for the charger
itself.
Intended user
Person with hearing loss using a hearing aid and their
caregivers. Hearing care professional responsible for
adjusting the accessory.
Intended user group
Adults and children older than 36 months.
Use environment
Indoor and outdoor.
Contraindications
No contraindications.
Clinical benefits
See clinical benefits of the hearing aid.
| About | Getting started | Daily use | Warnings | More info |
Package contents
The packaging box consists of the following elements:
• Charger
• Cable
• Power plug (varies from country to country)
5
Charger
What it is and does
USB cable
Insert in power plug
Power cable
Supply power
6
Power plug
For power socket
Charging ports
For hearing aids when
charging
Battery indicator
Displays charging status of
the power bank/power bank
battery levels
| About | Getting started | Daily use | Warnings | More info |
Temperature conditions
Temperature
Charging condition
Below +5°C
(+41°F)
No charging due to low temperature.
+15°C to +35°C
(+59°F to +95°F)
Best charging condition. The charging of hearing aids can
take up to 2 hours.
+5°C to +15°C and
+35°C to +40°C
(+41°F to +59°F
and +95°F to
+104°F)
Extended charging. The charging of hearing aids can take up
to 6 hours.
Above +40°C
(+104°F)
No charging due to high temperature.
IMPORTANT NOTICE
Do not expose the charger to temperatures below -25°C (-13°F) or above
+70°C (+158°F).
7
Prepare charger
Connect to power source
8
Step 1
Step 2
Step 3
Insert the USB plug
into the power plug.
Insert the other end of
the USB cable into the
back of the charger
Insert the power plug
into a power socket.
| About | Getting started | Daily use | Warnings | More info |
The charger will turn ON
automatically and begin
charging the built-in
power bank battery.
Charger is turned ON
When the charger is connected to
power, the charger’s power bank
charging status is shown.
First use – Charge the power bank’s
battery
When you use your charger for the
first time, it is important that you fully
charge the charger’s built-in battery.
9
Charge the hearing aids
Place hearing aids in charger
Place the hearing aids in the charging ports as shown in the picture and close
the lid. Make sure that your hearing aids match the right and left color indicators
on the charger’s charging ports.
The RED indicator is for the right side hearing aid. The BLUE indicator is for the
left side hearing aid.
10
| About | Getting started | Daily use | Warnings | More info |
Charging status
The hearing aid LED lights turn ON when the hearing aids are correctly placed in
the charger.
Hearing aid LED light charging status:
Charging - Low battery
Charging - At least 4 hours of use*
Fully charged
ORANGE pulse
ORANGE
GREEN
* Expected use time for rechargeable battery depends on use pattern, active feature set, hearing loss, sound
environment, battery age and use of wireless accessories.
11
Charging time
Ensure you fully charge your hearing aids before first use and charge
them every night. That ensures that you start your day with fully
charged hearing aids.
Charging time may vary depending on the remaining capacity of the
battery and between the left/right-hand side hearing aid.
If your hearing aid’s battery is completely drained, the normal charging
and use time are:*
Charge time (minute)
15
30
60
120 (full)
Use time (hour)
4
8
16
20
* Expected use time for rechargeable battery depends on use pattern, active feature set, hearing loss, sound
environment, battery age and use of wireless accessories.
12
| About | Getting started | Daily use | Warnings | More info |
When the battery in your hearing aids is fully charged, the charging
process will stop automatically.
The charger’s lid serves as protection and storage for your hearing aids.
During charging, when you open the lid, the LEDs in your hearing aids
light up to indicate their charging status.
Note
If you have not used your hearing aid in a long time and you then try to recharge it, it may take up to 30 seconds
before the hearing aid begins charging. For more information, see your hearing aid’s instructions for use.
IMPORTANT NOTICE
Ensure that your charger is powered or that the charger’s built-in battery is
charged when the hearing aid is seated in the charging port. Otherwise your
hearing aids will remain turned ON and continue using battery power.
13
Charging the charger
Your charger contains a built-in lithium-ion rechargeable battery that
doubles as a power bank. This lets you fully charge a pair of hearing aids
a minimum of three times on a fully-charged power bank while you are
on-the-go.
When the charger is plugged into a power source
• Your hearing aids and the charger’s built-in battery are being charged.
When the charger is unplugged from a power source
• The charger enters Power bank mode, letting you charge your hearing
aids when you do not have access to a power socket.
Charging time*
Power bank battery
Power bank + hearing aids
Up to 4 hours depending on charge level
Up to 6 hours depending on charge level
*Temperature conditions may affect the charging times.
Note
It is recommended that you keep the lid closed at all times while charging your hearing aids.
14
| About | Getting started | Daily use | Warnings | More info |
When the charger is connected to a power source, the LEDs on your
charger indicate the charging status of the power bank.
The LEDs turn OFF shortly after the power bank battery is fully charged.
Charging (Battery too low to recharge the hearing aids)
Charging
Fully charged
ORANGE pulse
ORANGE
GREEN
IMPORTANT NOTICE
When charging, the charging indicators on your charger should be lit as
described in this booklet. If the charging indicators are not lit as described,
disconnect the charger and consult your hearing care professional.
15
Power bank function
When the charger is disconnected from power, the LEDs on your charger
indicate the charger’s power bank battery level. You can check the
remaining battery level by opening the charger’s lid.
70 to 100%
40 to 70%
less than 40%
Battery too low for a full charging cycle
ORANGE blink
16
GREEN
| About | Getting started | Daily use | Warnings | More info |
Long-term storage
Before you put away or store the charger for a prolonged period of time
(more than 14 days), ensure you first fully charge the charger’s power
bank battery. This way the battery can be charged again.
Note
To protect the rechargeable battery, it is necessary that you fully charge the charger’s power bank battery every
12 months, otherwise the rechargeable battery may need to be replaced.
17
Power and charge using other sources
You can power and charge the charger’s battery from other sources than
a power socket. This can be done by using the charger’s USB cable.
Ensure that the power source is USB 2.0 compliant, with a minimum of
500mA output.
Examples of power sources:
• Computer
• Car
18
| About | Getting started | Daily use | Warnings | More info |
Caring for your charger
Always ensure that the charger is dry and clean before use. Keep the
charging ports clean from dust by using a dry cloth. Do not use water
or cleaning fluids to clean the charging ports.
Store your charger in a dry location, e.g., in the bedroom.
Ensure you keep the charger in an environment with a temperature
between +15°C and +35°C (+59°F and +95°F).
IMPORTANT NOTICE
Ensure you remove the USB cable when you transport the charger.
IMPORTANT NOTICE
Always ensure that the charger is dry and clean before use. Keep the
charging ports clean from dust by using a dry cloth. Do not use other objects
(e.g., cotton buds), and do not use water or cleaning fluids to clean the
charging ports.
19
General warnings
For your personal safety and to ensure
correct usage, you should familiarize
yourself fully with the following general
warnings before using your charger.
Consult your hearing care professional if
you experience unexpected operations or
serious incidents with your charger during
use or because of its use. Your hearing
care professional will support you with
issue handling and, if relevant, reporting
to the manufacturer and/or the national
authorities.
Charging ports
Do not place anything other than
rechargeable hearing aids in the charging
ports. Other items may short circuit the
charger and result in burns.
20
Choking hazards of swallowing small
parts
Keep all small parts (for example, hearing
aids, earpieces, batteries, etc.) out of reach
and sight of children and others who might
swallow these items.
If a battery, hearing aid or small part
is swallowed, see a doctor immediately
and contact the National Poison Center
at 1-800-222-1222 or National Battery
Ingestion Hotline at 1-800-498-8666.
Keep away from extreme heat
Never expose your charger to extreme
heat. For example, do not leave your
charger inside a parked car in the sun.
Never use an external heating device to dry
your charger. For example, do not dry your
charger using a hair dryer or in an oven
such as a microwave.
| About | Getting started | Daily use | Warnings | More info |
Keep away from chemicals
Keep your charger away when applying
products that contain certain chemicals
that can damage your charger. For
example, cosmetics, hairspray, perfume,
aftershave lotion, suntan lotion and insect
repellent.
Keep away from environments with risk
of explosions
Your charger is safe to use under normal
usage conditions. The charger has not been
tested for compliance with international
standards concerning explosive
environments.
Do not use your charger in environments
with risk of explosions such as mines, oil
fields, oxygen rich environments or areas
where flammable anesthetics are handled.
Never attempt to replace rechargeable
batteries
Do not attempt to open your charger as it
may damage the battery.
Never attempt to replace the battery. If
battery replacement is needed, return your
device to the supplier. The warranty is void
if there are signs of tampering.
Beware of battery leakage
Do not touch your charger if the battery
appears to be leaking as the acids may
cause skin irritation. If you have been in
contact with battery acids, wipe it off using
a wet cloth.
If you experience skin irritation, consult
your doctor. In the event of battery leakage
contact your hearing care professional for
further instructions.
Continues on next page
21
General warnings
Connection to external equipment
The safety of recharging batteries using
a USB connector is determined by the
external signal source. When connected
to external equipment plugged into a
power socket, this equipment must comply
with IEC 62368-1 or equivalent safety
standards.
Connecting the charger to external
equipment
If you connect your hearing aid charger
using a USB connector other than the
one originally supplied with your charger,
the USB connector must comply with IEC
62368-1 or equivalent safety standards.
Beware of your surroundings
Do not use your charger while driving or
in other situations that require your full
attention.
22
Potential side effects
The otherwise non-allergenic materials
used in your charger may, in rare cases,
cause a skin irritation or other side effects.
If these conditions occur, consult your
doctor.
Transporting charger on aircraft
Consult the airline for details about
bringing your hearing aids charger onto an
aircraft.
Use with active medical implants
If you have an active brain implant, contact
the manufacturer of your implanted device
for information about the use with a
hearing aid.
Your charger contains magnet and should
be kept at least 15 centimeters (6 inches)
away from any implanted medical
device. Follow the guidelines from the
manufacturer of your implanted medical
device regarding their use with magnets.
| About | Getting started | Daily use | Warnings | More info |
Charge charger every 12 months
Ensure you charge the charger every
12 months to prevent potential battery
damage during storage.
Use of third-party accessories
Only use accessories, cables or transducers
(for example, microphones) supplied by
the manufacturer. Non-original accessories
may result in reduced electromagnetic
compatibility (EMC) of your charger.
Connecting power adapter to power
socket
Only use the originally supplied power
adapter (5.0V/1A) when connecting the
charger to a power outlet.
Remove your charger before certain
medical procedures
Remove your charger before medical
procedures such as X-ray examinations, CT/
MR/PET scans, electrotherapy, surgery, etc.
Your charger may be damaged if exposed to
strong magnetic or electromagnetic fields.
23
Conditions of use
Operating conditions
Temperature: +5°C to +40°C (+41°F to +104°F)
Humidity: 5% to 93%, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Transportation and
storage conditions
Temperature and humidity shall not exceed the below
limits for extended periods during transportation and
storage:
Temperature: -25°C to +70°C (-13°F to +158°F)
Humidity: 5% to 93%, non-condensing
For information about your hearing aid’s conditions of use, see your hearing aid’s instructions for use.
24
| About | Getting started | Daily use | Warnings | More info |
This medical device complies with
the Medical Device Regulation (EU)
2017/745.
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause
undesired operation.
SBO Hearing A/S
Denmark
Declaration of Conformity is available at
the headquarters.
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.global/doc
Waste from electronic
equipment must be
handled according to
local regulations.
25
Description of symbols accompanying the product
Warnings
Text marked with a warning symbol must be read before using the device.
Manufacturer
The device is produced by the manufacturer whose name and address are stated next
to the symbol. Indicates the medical device manufacturer, as defined in EU Regulations
2017/745.
CE mark
The device complies with all required EU regulations and directives.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care professional for
disposal. Electronic equipment covered by Directive 2012/19/EU on waste and electrical
equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements for
devices supplied to the Australian or New Zealand markets.
Keep dry
Indicates a medical device that needs to be protected from moisture.
Catalog number
Indicates the manufacturer’s catalog number so that the medical device can be
identified.
26
| About | Getting started | Daily use | Warnings | More info |
Description of symbols accompanying the product
Serial number
Indicates the manufacturer’s serial number so that a specific medical device can be
identified.
Medical Device
The device is a medical device.
Nature of supply voltage
Indicates that the nature of the device’s power supply voltage shall be DC (direct current).
Battery recycling symbol
Li-ion Battery recycling symbol.
Temperature limit
Indicates the temperature limits to which the medical device can be safely exposed.
Humidity limitation
Indicates the range of humidity to which the medical device can be safely exposed.
FW
Firmware version used in the device.
Unique device identifier
Indicates a carrier that contains unique device identifier information.
27
Compliance statements
User information
This device has been tested and found
to comply with the limits for a Class B
digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This device generates,
uses and can radiate radio frequency
energy and, if not installed and used
in accordance with the instructions,
may cause harmful interference to
radio communications. However, there
is no guarantee that interference will
not occur in a particular installation.
If this device does cause harmful
interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to correct
28
the interference by one or more of the
following measures:
- Reorient or relocate the receiving
antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
- Consult the manufacturer or an
experienced radio/TV technician
for help.
| About | Getting started | Daily use | Warnings | More info |
Changes or modifications not expressly
approved by the party responsible
for compliance could void the user’s
authority to operate the device.
29
International warranty
Your device is covered by an
international warranty issued by the
manufacturer. This international
warranty covers manufacturing
and material defects in the device
itself, but not in accessories such as
batteries, tubing, speakers, earpieces
and filters, etc. Problems arising from
improper/incorrect handling or care,
excessive use, accidents, repairs made
by an unauthorized party, exposure to
corrosive conditions, physical changes
in your ear, damage due to foreign
objects entering the device, or incorrect
adjustments are NOT covered by the
international warranty and may void
it. The above international warranty
does not affect any legal rights that you
might have under applicable national
legislation governing the sale of
30
consumer goods in the country where
you have bought your device. Your
hearing care professional may also have
issued a warranty that goes beyond the
clauses of this international warranty.
Please consult him/her for further
information.
If you need service
Take your device to your hearing care
professional, who may be able to sort
out minor problems and adjustments
immediately. Your hearing care
professional may charge a fee for their
services.
| About | Getting started | Daily use | Warnings | More info |
Troubleshooting
32
Symptom
Possible causes
The hearing aids do
not turn ON after being
removed from the
charger
The charger did not have enough time to turn the hearing aids ON
before they were removed from the charger
The hearing aids do not
charge when placed in
the charger
The hearing aids are not properly inserted
Two charger LEDs show
ORANGE blinks
The hearing aid or charger’s temperature is too cold or too warm
Three charger LEDs show
ORANGE blinks
System error
The charger LEDs remain
turned OFF when the
charger is connected to
power
The charger is not charging
| About | Getting started | Daily use | Warnings | More info |
Solutions
Place the hearing aids in the charger ports and try again, or use the push button to turn the
hearing aids ON manually
Ensure the hearing aids are correctly inserted
If the symptom persists, contact your hearing care professional
Move the charger and hearing aid to a location with a temperature between +5°C and +40°C
(+41°F and +104°F)
Contact your hearing care professional
Verify that the power plug is correctly connected
Ensure that the power source delivers sufficient output for your charger
Continues on next page
33
Troubleshooting
Symptom
Possible causes
The hearing aid LED
pulses ORANGE when
hearing aid is placed in
the charger but does not
power ON when removed
from the charger
Battery is very low and insufficient to power ON hearing aid
The charger is not turned ON
The hearing aid LED
remains turned OFF
when the hearing aid is
placed in the charger
The hearing aid or charger’s temperature is either too warm or too
cold
Charging is incomplete. The charger has stopped charging to
protect the battery.
The hearing aid is not correctly seated in the charger
The hearing aid LED
blinks ORANGE when the
hearing aid is placed in
the charger
34
System error
| About | Getting started | Daily use | Warnings | More info |
Solutions
Insert the hearing aid into the charger to continue charging
Verify that the charger power plug is correctly connected or the power bank has enough battery
Move the charger and hearing aid to a location with a temperature between +5°C and +40°C
(+41°F and +104°F)
Reinsert the hearing aid into the charger
Check the charging ports for foreign objects
Contact your hearing care professional
35
272476US / 2023.10.23 / v1
<
9.0 mm
>
<
19 mm
Placeholder
for FSC logo
>
<
>
8,15 mm
< 15 mm >
0000272476000001
272476US / 2023.10.23 / v1
">