This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.

Product Improvements

Since continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.

Agency Approvals and Regulatory Information

• Design certified by CSA

• Canadian STD RSS-210

• EN60950: 2000 Safety Standard • NOM/NYCE (Mexico)

• C-Tick (Australia)

• FCC part 15

• EN55024:1998 European Immunity Standard

• EN55022:1998 Class B European

Electromagnetic Radiation Standard

Liability Disclaimer

Inasmuch as every effort has been made to supply accurate information in this manual,

Zebra Technologies Corporation is not liable for any erroneous information or omissions.

Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

No Liability for Consequential Damage

In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages.

Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.

Copyrights

The copyrights in this manual and the label print engine described therein are owned by

Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to

$10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL izer

Circuit; E3

® , ZPL II ® , and ZebraLink tm programs; Element Energy Equal-

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo,

ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of

Monotype

, Intellifont

and UFST

are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Andy

Kai

TM , CG Palacio TM , CG Century Schoolbook

, Monotype Mincho

and Monotype Sung

Inc. and may be registered in some jurisdictions.

HY Gothic Hangul

, CG Triumvirate TM , CG Times TM , Monotype

are trademarks of Monotype Imaging,

Angsana TM

Andale

is a trademark of Hanyang Systems, Inc.

is a trademark of Unity Progress Company (UPC) Limited.

, Arial

, Book Antiqua

, Corsiva

, Gill Sans

, Sorts

and Times New Roman

are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Century Gothic™, Bookman Old Style TM and Century Schoolbook TM are trademarks of The

Monotype Corporation and may be registered in certain jurisdictions.

HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some jurisdictions.

Univers TM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned

QL Plus Series User Guide

subsidiary of Heidelberger Druckmaschinen AG.

Futura

is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions.

TrueType

is a trademark of Apple Computer, Inc. registered in the United States Patent and

Trademark Office and may be registered in certain jurisdictions.

All other product names are the property of their respective owners.

All other brand names, product names, or trademarks belong to their respective holders.

2008 ZIH Corp.

QL Plus Series User Guide

Document Conventions

The following conventions are used throughout this document to convey certain information:

Cautions, Important, and Note

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.

QL Plus Series User Guide

Introduction to the QL Plus™ Series

Thank you for choosing one of our Zebra

QL Plus series

Mobile Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra

Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.

• This user’s guide gives you the information you will need to operate QL Plus series printers.

• QL Plus printers use the CPCL programming language.

To create and print labels using the CPCL language, refer to the Mobile Printer Programming Guide (available at

www.zebra.com/manuals

) and our Label Vista™ label creation program (available at

www.zebra.com/software

which are both available on the Zebra Web site.

• QL Plus™ series printers also have EPL and ZPL II programming language emulation as a standard feature.

Manuals for the ZPL II or EPL2 label design programming languages are also available on our Web site .

Unpacking and Inspection

Inspect the printer for possible shipping damage:

• Check all exterior surfaces for damage.

• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.

In case shipping is required, save the carton and all packing material.

Reporting Damage

If you discover shipping damage:

• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.

• Keep the carton and all packing material for inspection.

• Notify your authorized Zebra re-seller.

QL Plus Series User Guide

QL 220 Plus Overview

Figure 1: QL 220 Plus

1 Platen Roller

2. Bar Sensor

3. Media Support

4. Latch

5. Latch Release Button

6. “D” Ring

7. Control Panel

8. QuickLink™ Module

9. Print Head

10. “E-Z Peel” Label

Peeler

11. Media Support Disks

12. Media Cover

13. Belt Clip

14. Battery

15. Battery Charging

Receptacle

16. RS-232

Communications Port

17. USB Port

QL Plus Series User Guide

QL 320 Plus Overview

Figure 1B: QL 320 Plus

1 Platen Roller

2. Bar Sensor

3. Media Support Disks

4. Media Support

5. “EZ-Peel” Peeler

6. Latch

7. Latch Release Lever

8. Control Panel

9. “D” Rings

10. QuickLink™ Module

11. Print Head

12. Media Cover

13. Belt Clip

14. Battery

15. Battery Charging Receptacle

16. USB Port

17. RS-232 Communications Port

QL Plus Series User Guide

QL 420 Plus Overview

Figure 1C: QL 420 Plus

1 Platen Roller

2. Bar Sensor

3. Media Rollers

4. Rear Media Slot

5. Media Support

6. “EZ-Peel” Peeler

7. Latch

8. Latch Release Button

9. “D” Rings

10. Control Panel

11. QuickLink™ Module

12. Print Head

13. Media Support Disks

14. Media Cover

15. RS-232

Communications Port

16. USB Port

17. Belt Clip

18. Battery

19. Battery Charging

Receptacle

QL Plus Series User Guide

Getting Ready to Print

Battery

Installing the Battery

Important • Batteries are shipped partially charged. Remove protective shrink-wrap and labels from new battery packs prior to use.

1. Rotate the belt clip to allow access to the battery compartment.

2. Insert the battery into the printer as shown in Figure 2.

3. Rock the battery into the printer as shown until it locks in place.

When the battery is first installed, the control panel indicators may briefly turn on and then go off which indicates the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”).

You must charge the batteries fully before using them for the first time. To ensure maximum battery capacity, new batteries should go through two or three complete charge/discharge cycles when first put into service.

Figure 2: Installing the Battery

Belt Clip Battery

Belt Clip

QL 220 Plus

Belt Clip

Charger Jack

Battery

Charger Jack

QL 420 Plus

QL Plus Series User Guide

QL 320 Plus

Charging the Battery with the LI72 Charger

Figure 3: LI72 Single Charger

LI72 Charger

Battery Pack

Charger Jack

Figure 4: LI72 Single Charger Types

Charging

Trickle

Charging

Fault

Condition

Yellow Green

LI72 2-Wire Charger LI72 3-Wire Charger

QL Plus Series User Guide

The LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations comply with most international standards. This charger is intended for use with Lithium Ion (Li-ion) batteries. QL series printers only utilize Li-ion batteries.

The LI72 is supplied in two variations: a two wire version and a three-wire version. The three-wire version offers more intelligent charging features and is used with more-recently produced printers..

Both of the LI72 models will charge a battery pack as fast as its charge level will allow, and then switch over to a maintenance charge to keep the charge at its maximum.

Charging Battery Packs with the LI72 Two-Wire Version

Plug the LI72 into the appropriate A.C. wall receptacle, and then insert the charge cable into the battery pack charger jack.

The charge indicator LED will indicate the status of the charger as follows:

Steady

Indicator

Charger

Function

Charging.

Charger Status

Battery Pack is undergoing a fast charge

Slow Flashing (1 HZ) Maintain Battery is ready for use

Rapid Flashing (4 Hz) Error

The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.

Do not charge batteries with the two-wire LI72 model while printing.

Attempting to print while charging can result in improperly charged batteries.

Caution • Do not leave the two-wire charger plugged into a battery pack for a prolonged period of time when it is installed in the printer and has reached the maintenance charge state. Charging a battery when installed in a printer for a prolonged period of time could cause damage to the printer.

QL Plus Series User Guide

Charging Battery Packs with the LI72 Three-Wire Version

Plug the LI72 into the appropriate A.C. wall receptacle, and then insert the charge cable into the battery pack charger jack.

The yellow/green charge indicator LED will indicate the status of the charger as per the following table.

Do not charge batteries with the three-wire LI72 model while printing.

Attempting to print while charging can result in improperly charged batteries.

Indicator

Steady yellow indicator

Charger

Function

Standby

Slow (1 Hz) flashing yellow indicator

Fast (4 Hz) flashing green indicator

Slow (1 Hz) flashing green indicator

Fast (4 Hz) flashing yellow indicator

Steady green indicator

Pre-Charge

Rapid Charge

Maintain

Error

Ready

Slow (1 Hz) flashing alternate yellow and green indicator

Wait

Charger Status

AC power on; no battery being charged

Charger is applying trickle charge current

(5% of maximum) to bring a cold battery temperature up to 0°C before starting a full charge cycle

Charger is applying the maximum charge rate to the battery

Charger is in trickle charge mode(10% of nominal charge value).

The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.

No charge is being applied to the battery

Battery temperature is too hot. Charging will not begin until battery temperature reaches

45°C.

Charging will cease three (3) hours after the charger has entered the

“Maintain” mode.

QL Plus Series User Guide

Model UCLI72-4 Quad Charger

Figure 5: Quad Charger

Power Supply

1. Slide Battery Pack into

Charger bay

2. Rock Battery Pack into place

Fast Ch arge

Fault

Full Ch arge

Ready

Fast Ch arge

Fault

Full Ch arge

Ready

Amber

Indicator

Charger Bay

Green

Indicator

Fast Ch arge

Fault

Full Ch arge

Ready

Fast Ch arge

Fault

Full Ch arge

Ready

Power

Power Indicator

The UCLI72-4 Quad Charger is designed to charge up to four

QL series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.

1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.

2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 5, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops and then rock the battery pack back until it snaps into place. The amber indicator dicontinued

QL Plus Series User Guide

rectly under the battery being charged will turn on if the battery is properly inserted.

The indicators under the battery will allow you to monitor the charging process per the table below:

Amber

Off

Flashing

Green

Off

Flashing

Off

Battery Status

Charging

80% charged (O.K. to use)

Completely

Charged

Fault

Important • A fault condition is caused by a problem with the battery.

The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the amber indicator starts flashing on the second attempt, the battery should be discarded. Always dispose of batteries in a proper manner as described in Appendix E.

Quad Charger Cycle Times :

Battery

Status

Battery 80%

Charged

Battery Fully

Charged

QL 220Plus &

QL 320 Plus

1.25 Hrs.

2.5 Hrs.

QL 420

Plus

2.5 Hrs.

5 Hrs.

Note • These times are for completely discharged batteries.

Battery packs which are only partially discharged will take less time to reach their charged state. Batteries which have reached 80% of their charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.

The UCLI72-4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state.

QL Plus Series User Guide

Battery Safety

Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire.

Important • Always refer to the Important Safety Information data sheet shipped with each printer and the Technical Bulletin shipped with each battery pack. These documents detail procedures to ensure maximum reliability and safety while using this printer.

Important • Always dispose of used batteries properly. Refer to

Appendix E for more battery recycling information.

Caution • Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.

Charger Safety

Do not place any charger in locations where liquids or metallic objects may be dropped into the charging bays.

Use care when installing either the LI72 Single Chargers or the

UCLI72-4 Quad Charger so that you do not block the ventilating slots on the top and bottom covers.

Ensure that the charger is plugged into a power source which will not accidently be turned off if you will be charging batteries overnight.

QL Plus Series User Guide

Loading the Media

You can operate QL Plus printers in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed.

QL 420 Plus and QL 220 Plus Printers

1. Open the printer: Refer to Figure 6 (QL 420 shown).

• Press the latch release button on the side of the printer as shown at “1” below. The latch assembly will flip open automatically

• On the QL 420 Plus only, pull up the latch assembly completely as shown at “2” to unlatch the Media Cover.

• Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports.

Figure 6: Opening the QL 420 Plus & QL 220 Plus

Media Compartment

Media Supports

QL Plus Series User Guide

QL 320 Plus Printers

1A. Open the printer: Refer to Figure 6a.

• Rotate the latch release levers on each side of the printer as shown at “1” below. The latch assembly will flip open automatically as shown at “2”.

• Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports.

Figure 6a: Opening the QL 320 Plus

Media

Compartment

Media Supports

QL Plus Series User Guide continued

All models

2. Load the media:

Loading media from an internal supply. Refer to Figure 7.

• Grasp the media supports where shown and pull them apart. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports.

Figure 7: Loading Media (All Models)

Media Roll

Note direction media pulls off the roll.

Grasp Media Supports where shown and pull apart.

QL Plus Series User Guide

QL 420 Plus Printers Only

2A. Load the media from an external supply:

The QL 420 Plus has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. Refer to Figure

8. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.

Zebra can provide a vehicle mount (p/n DC16620-1) designed specifically for the QL 420 Plus which incorporates an external media supply bin.

• Pull the media supports apart, insert a Media Spacer

(Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the exter-

Figure 8: Loading Media from an External Supply (QL 420 Plus only)

QL Plus Series User Guide

Media Spacer p/n BA16625-1

Feed media through rear feed slot

Surface of media to be printed must face the printhead

continued

nal supply through the rear feed slot, between the media guides and up through the media compartment as shown.

Make sure the side of the media you will be printing on faces the print head.

3. Close the Media Cover: Refer to Figure 9.

• If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”.

• If you plan to use the printer in the peel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”.

Rotate the “EZ-Peel” peeler bar until it locks into place on the latch, as shown at “3”, then rotate the Latch as shown until it locks into place, as shown at “4”.

• Turn on the printer or press the Feed button if the printer is already on.

The printer will advance the media to the next label, if printing labels. If you are printing on journal media, the printer will advance a short strip of media.

Figure 9: Closing the Media Cover

Pull Media out of

Printer

Media Cover

“EZ-Peel” Peeler

Bar

Flip down if using media in the peel-off mode.

Latch

Assembly

QL Plus Series User Guide

Operator Controls

QL Plus printers are available with one of two possible control panels. The keypad control panel is detailed below and in

Figure 10. The optional LCD control panel (Figure 11) allows easy display and selection of many printer functions as detailed on following pages.

Keypad Control Panel

The keypad control panel has three control buttons and two multipurpose indicators.

• The Power Button turns the printer on and off.

• The Feed Button advances a length of media which is determined by the type of media being used. Label media will be advanced to the next gap or bar sense marker. Journal (plain) media will be advanced a length determined by the printer’s software.

• The Function (FTN) Button is controlled by a printer’s specific application to support such functions as:

Print a battery level report.

Print the Local Area Network (LAN) status

Print a Short Range Radio Frequency (SRRF) status

Print a media supply report

The Green LED on the left side of the control panel indicates the status of several printer features:

• A slowly blinking sequence indicates the printer’s battery needs charging.

• Printers with a wireless QuickLink module installed: a quickly blinking sequence indicates the printer has not established a link to either a Local Area Network or a compatible wireless equipped terminal.

• Printers with a wireless QuickLink module installed: A steadily lit indicator shows that the printer has established a wireless link, either to the LAN or to a compatible terminal.

• A steadily lit green indicator on a printer with no wireless option installed is a power-on indicator.

The Yellow LED on the right side of the control panel has two indication conditions.

• A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer.

continued

QL Plus Series User Guide

• Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission.

• A steadily lit yellow LED indicates an error condition. This can be caused by one of the following:

1. The media cover is not completely closed and latched.

2. The printer is out of media.

Figure 10: Standard Control Panel

Green LED

Steady Light indicates power on and/or established RF link.

Fast Blink indicates no RF link (on RF equipped units only)

Slow Blink means low battery

Power Button

Press to turn unit on.

Press again to turn unit off

Yellow LED

Steady Light indicates error condition: out of media or media cover not closed.

Fast Blink indicates RF activity (on

RF equipped units only)

Fast blink with beeper indicates no application loaded

Feed Button

Press to advance the media one blank label or a software determined length of journal media.

Function Button

Specific functions are under printer application control.

QL Plus Series User Guide

LCD Control Panel

The optional LCD control panel has buttons for the power on/off and media feed functions just as in the standard control panel. It also has two keys which allow navigation and selection of menu options affecting printer functions.

The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen.

The top of the screen has a row of status icons which indicate the state of various printer functions:

Figure 11: Optional LCD Control Panel

Feed Button

Press to advance the media one blank label or a software determined length of journal media.

Printer Status

Icons

Indicates the status of several printer functions

Scroll Button

Press to scroll through the menu choices on the LCD.

Power Button

Press to turn unit on. Press again to turn unit off

LCD

See LCD Functions Table for an overview of menu options

NOTE: LCD options are under specific application control. Not all options may be available In your printer’s application.

Select

Button

Press to select a menu choice on the

LCD.

continued

QL Plus Series User Guide

or Indicates Bluetooth communications status. A

“bulb” icon appears on earlier printers; the “Bluetooth” icon ( ) will appear on the most recent QL Plus series displays This icon will either be on to indicate a Bluetooth connection, or off. These icons appear only on printers with the Bluetooth wireless option installed.

Indicates that the printer is connected to a radio network via 802.11b/g protocols. It remains on with a valid connection. If the icon is off, there is no connection to a radio network.

A flashing icon indicates low battery status. You should suspend printing operations and recharge or replace the Battery Pack as soon as is convenient.

A flashing icon indicates that the media cover is open or not properly latched.

Indicates normal printing activity.

Indicates that data transmission is occurring.

A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media.

A flashing icon, in conjunction with a steadily lit

Bluetooth icon ( or ) or the 802.11b/g icon ( ) indicates wireless data transmission. It also indicates cable communications when the printer is connected via the serial (RS232) port.

Programmable LCD Settings

In addition to the status icons, the LCD on the control panel can display other printer settings and functions as text.

Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the table on the following page for a partial set of printer features that can be displayed on the LCD.

The LCD backlighting option allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Extensive use of the display backlight will decrease the time the printer can run between charges. Refer to the section “Extending Battery Life” for more information.

QL Plus Series User Guide

Function

Sensor Type

Extended LCD Functions

Default setting

Bar

Scroll & Select Options

Bar

Gap

9600

Baud Rate

Data Bits

19200

32400

N/A

WLAN ID*

Factory Set

Value

Label Top

Left Position

LCD Contrast

No-activity time-out*

Tear-off Position

Media Type

000

60 sec.

Label

Media Width Sensing† Off

Increase (+120 dots

Decrease (-120 dots max.)

Increase (+120 dots max.)

Decrease (-120 dots max.)

Increase

Decrease

60 sec.

5 min.

10 min.

30 min

Custom

Increase (+120 dots max.

Decrease (-120 dots max.

Label

Journal

Off

Display Width

Off

LCD Backlight Off

Momentary On w/ time delay

Factory Reset

(Resets all to factory set values)

Yes

* Some parameters, such as the WLAN ID number and non-standard no-activity time out values can be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.

† Media width sensing is an option. Display for this option may not be visible, or selection options may change, depending on the printer’s application.

QL Plus Series User Guide

Verify the Printer Is Working

Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”.

Printing a Configuration Label

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two reports.

The first report indicates model, ROM version, serial number, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for sample printouts and a further discussion on how to use the configuration label as a diagnostic tool.)

Connecting the Printer

The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in four basic ways:

• QL Plus series printers can communicate by cable via either RS-232C or USB 2.0 protocols. USB drivers are included in the Zebra Universal Driver which can be downloaded from

www.zebra.com/drivers

• Linking to a host terminal via Infrared (usually by means of the industry standard IrDA protocol)

• By means of a Bluetooth™ short range radio frequency link.

• By means of a wireless LAN (Local Area Network) per

802.11b/g specifications.

QL Plus Series User Guide

Cable Communication

All QL Plus series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal and your model printer.

RS-232C Communications

The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the printer. QL Plus model printers also have a USB port.

USB Communications

The small connector on the USB cable plugs into the printer.

The connectors are keyed to assure correct alignment; do not try to force the cable if it does not plug in. The other end of

Figure 12: Cable Communications

Communications

Port

Communications Cable to Terminal

Part numbers vary. Refer to Appendix A.

Figure 13: Communications with a P.C.

RS-232C or USB Communications

Cable to Computer

Refer to Appendix A for part numbers.

QL Plus Series User Guide

the cable must be plugged into the host terminal as shown in

Figure 12, or to a serial or USB port on a computer (Figure 13.)

The QL Plus series is configured with the USB Open HCI interface driver allowing it to communicate with Windows

based devices.

USB drivers are included in the Zebra Universal Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult the factory for further details.

Providing Strain Relief for Communications Cable

If you are connecting a communications cable to the printer permanently, use the strain relief features built into the belt clip retainer to prevent excessive strain on the communications connector. There are two kinds of strain relief features.

If you are using the printer with the standard belt clip, bend the cable in a broad loop to relieve stress on the connector and press it into the retaining feature on the belt clip retainer as shown in figure 14.

Figure 14: Communications Strain Relief

Press communications cable into strain relief feature on Belt Clip

QL Plus Series User Guide

If you have a printer equipped with the Kickstand option, you must first remove the belt clip retainer as shown in Figure

15, retaining the two screws holding the retainer to the lower cover. Arrange the communications cable in a broad loop as detailed above, and capture it in the strain relief feature on the bottom of the belt clip retainer. Then re-secure the belt clip retainer to the bottom cover of the printer.

Refer to the Using the Accessories section for more information on the use of thekickstand option

Figure 15: Communications Strain Relief with Kickstand option

The kickstand is not shown in this view for clarity

1. Remove Belt Clip Retainer, along with Belt Clip and

Kickstand.

2. Press communications cable into strain relief feature on bottom of Belt Clip

3. Reassemble Belt Clip to bottom cover.

QL Plus Series User Guide

IR Communications

Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. Printers with the

IR option conform to the IrDA communications protocol.

IR functions are disabled if a communications cable is plugged into the printer.

Ensure that there is a direct line of sight between the printer and the terminal that will be sending data. The IR window on the front of the printer must face the corresponding window on the terminal to properly send and receive signals.

IrDA compliant terminals will automatically initiate communications to the printer. An IrDA terminal will seek out any linkable devices and establish communications between them, even turning the printer on if necessary.

Figure 16: IR Communications

1M (39”)

Area of IR Window

QL Plus Series User Guide

Wireless Communications with Bluetooth™

“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

Bluetooth Networking Overview

Each Bluetooth enabled QL Plus printer is identified by a unique Bluetooth Device Address (BDA) loaded into its

QuickLink module when manufactured. In order to exchange data, two Bluetooth enabled devices must establish a connection.

Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with another. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QL Plus printer will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet”.

For the most part, communications using the Bluetooth protocol are initiated and processed without any operator intervention.

QL 220 Plus and 420 Plus printers can be equipped with both a Bluetooth and an 802.11b radio, allowing communications with both Bluetooth enabled devices and a Wireless

Local Area Network (WLAN) (see WLAN discussion following).

QL Plus Series User Guide continued

WLAN Overview

QL Plus printers can be equipped with radios using the industry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit.

• QL Plus series Wireless Network Printers with the Zebra

802.11g WLAN radio module can be identified by the text

“Wireless Network Printer” and FCC ID: I28MD-ZLAN11G on the serial number label on the back of the printer.

• QL 220 and QL 420 Plus printers can be configured with both an 802.11b WLAN radio and a Bluetooth radio running in the same unit. At present only one dual radio configuration is offered, with Bluetooth radio FCC ID “I28MD-

BTCT2Y4” and 802.11b Compact flash radio FCC ID number “I28MD-RW4137”. The FCC ID numbers and other regulatory information for both radios are located on the serial number label on the back of the printer.

These printers allow wireless communication as a node within a local area network, (LAN) and its wireless capabilities allow communications from any point within the LAN’s perimeter. Printers equipped with the dual Bluetooth and 802.11b

WLAN radio configuration can be linked to both a WLAN and a

Bluetooth network. Methods of establishing communications to the printer will vary with each LAN application.

Methods of establishing communications to QL series printers will vary with each LAN application. General information on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start

Guide for Mobile Wireless Printers” both available on-line.

More information and LAN configuration utilities are included in Zebra’s Label Vista™ program (version 2.8 and later). Label

Vista may be downloaded from the Zebra Web site.

Setting Up the Software

QL Plus printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line at

www.zebra.com/manuals

You can also use Label Vista™, Zebra’s Windows

based label creation program which uses a graphical interface to create and edit labels in the CPCL language.

QL Plus Series User Guide

Refer to Appendix F for tips on downloading the Label Vista application from Zebra’s Web site.

QL series printers with an optional memory upgrade can support an interpreter for ZPL II

, or EPL programming languages. QL Plus series printers also have interpreters for

ZPL II

or EPL programming languages included as a standard part of their operating system.

If you plan to use ZPL II or EPL, refer to the appropriate

Programming Guides which are also available on-line from

Zebra’s Web site at

www.zebra.com/manuals

. If you choose to use a third party label preparation system, follow the installation instructions included in the package.

QL Plus Series User Guide

Radio Regulatory Information

Zebra Bluetooth Radio QL+ZBR3

NOTE: The ZBR3 Bluetooth radio option will gradually be replaced by the Zebra Embedded Bluetooth 2.0 Radio. This radio offers more

Bluetooth functionality and is completely backwards compatible with any installations currently using the QL+ ZBR3 radio. The wireless options installed on your printer may be determined by printing a configuration label as detailed on pages 64-68.

Caution • Exposure to Radio Frequency Radiation. The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner.

Note • The following section only applies when the QL+ZBR3

(FCC ID: I28MD-BTC2TY4) Bluetooth Radio is installed in a QL Plus series printer. Unless specified elsewhere in this manual, the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.

European Regulatory Information for this Radio

This device is intended for use in all EU and EFTA member states.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN55022:1998

European Immunity Standard

• EN 60950: 2000

Safety of Information Technology Equipment

• EN 300 328-2 V1.4.1 (2003-04)

Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17 V1.5.1/1.2.1 (2003-12) -17 v1.2.1 (2002-08)

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.

Important Notice

This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states

QL Plus Series User Guide

WLAN Module Using 802.11b CF Radio (North America)

The following section only applies when the CF (Compact Flash) WLAN module

(With FCC ID: I28MD-RW4137) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

QL model printers have the FCC ID number label on the front of the module, and QL Plus models have the

FCC ID number on a label on the back of the unit.

Caution • Use of a QL Plus series printer with the radio module marked with FCC ID: I28MD-RW4137 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.

The QL 220 Plus, QL 320 Plus and QL 420 Plus printers with this radio option have been SAR tested. The maximum SAR value measured for each model is listed below:

Model

QL220 Plus

QL 320 Plus

QL 420 Plus

SAR value W/Kg (1g average)

)

0.0618

0.0500

0.0432

QL Plus Series User Guide

WLAN Module Using 802.11b CF Radio

(Asia & EU Countries)

The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: H9PLA4137) is installed in a QL Plus series printer. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

QL Plus models have the FCC ID number on a label on the back of the unit.

Caution • Use of a QL Plus series printer with the radio module marked with FCC ID:H9PLA4137 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.

European Regulatory Information for this Radio

MT NL

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

0168

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states except in France where restrictive use applies.

QL Plus Series User Guide

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN55022:1998

European Immunity Standard

• EN 60950: 2000

Safety of Information Technology Equipment

• EN 300 328-2 V1.6.1 (2004-11)

Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17 V1.5.1/1.2.1 (2003-12) -17 v1.2.1 (2002-08)

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those

French departments as listed in the table below where channels 1-13 (2412-2472

MHz) may be used. For more information see http://www.anfr.fr/ and/or http:// www.art-telecom.fr

Ain

Aisne

Allier

Hautes Alpes

Ardennes

Ariege

Aube

Aude

Aveyron

Charente

Correze

Corse Sud

Haute Corse

Cote d’Or

Dordogne

Doubs

Drome

Eure

Gers

Ille et Vilaine

Indre

Indre et Loire

Jura

Loir et Cher

Loire

Loiret

Manche

Meurthe et Moselle

Meuse

Moselle

Nievre

Nord

Oise

Orne

Puy de Dome

64 Pyrenees Atlantique 92

65 Hautes Pyrenees 93

66 Pyrenees Orientales 94

67 Bas Rhin

68 Haute Rhin

Rhone

Haute Saone

Saone et Loire

Sarthe

Paris

Seine et Marne

Yvelines

Deux Sievres

Tarn et Garonne

Vaucluse

Vienne

Vosges

Yonne

Territoire de Belfort

Essonne

Hauts de Seine

Seine St Denis

Val de Marne

QL Plus Series User Guide

Zebra 802.11b WLAN Radio Module

NOTE: The 802.11b radio option is available only on units with 4MB

Flash/8 MB RAM memory installed. The memory and wireless options installed on your printer may be determined by printing a configuration label as detailed on pages 64-68.

The following section only applies when the Zebra 802.11b WLAN radio module

(With FCC ID: I28MD-ZLAN11B) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

QL Plus models have the FCC ID number on a label on the back of the unit.

Caution • The radiated output power of this internal 802.11b radio is far below the FCC radio frequency exposure limits. Nevertheless, this radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.

European Regulatory Information for this Radio

LU MT NL PL PT

SK SI ES SE GB

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

0336

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.

QL Plus Series User Guide

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN55022:1998

European Immunity Standard

• EN 60950: 2000

Safety of Information Technology Equipment

• EN 300 328-2 V1.6.1 (2004-11)

Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17 V1.5.1/1.2.1 (2003-12) -17 v1.2.1 (2002-08)

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those

French departments as listed in the table below where channels 1-13 (2412-2472

MHz) may be used. For more information see http://www.anfr.fr/ and/or http:// www.art-telecom.fr

Ain

Aisne

Allier

Hautes Alpes

Ardennes

Ariege

Aube

Aude

Aveyron

Charente

Correze

Corse Sud

Haute Corse

Cote d’Or

Dordogne

Doubs

Drome

Eure

Gers

Ille et Vilaine

Indre

Indre et Loire

Jura

Loir et Cher

Loire

Loiret

Manche

Meurthe et Moselle

Meuse

Moselle

Nievre

Nord

Oise

Orne

63 Puy de Dome 91

64 Pyrenees Atlantique 92

65 Hautes Pyrenees 93

66 Pyrenees Orientales 94

Bas Rhin

Haute Rhin

Rhone

Haute Saone

Saone et Loire

Sarthe

Paris

Seine et Marne

Yvelines

Deux Sievres

Tarn et Garonne

Vaucluse

Vienne

Vosges

Yonne

Territoire de Belfort

Essonne

Hauts de Seine

Seine St Denis

Val de Marne

QL Plus Series User Guide

Compact Flash (802.11b) and Bluetooth Co-located Radio

Modules

NOTE: The co-located Bluetooth and 802.11b radio option is available only on units with 4MB Flash/8 MB RAM memory installed. The memory and wireless options installed on your printer may be determined by printing a configuration label as detailed on pages

64-68.

The following section only applies when the CF (Compact Flash) WLAN module (

FCC ID: H9PLA4137) and Bluetooth module (FCC ID: I28MD-BTC2TY4) are installed in a QL 220

Plus or QL 420 Plus printer. This co-located radio configuration has demonstrated compliance to

FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed.

Caution • Use of a QL 220 Plus or QL 420 Plus printer with the radio module marked with both “FCC ID: H9PLA4137” and

“I28MD-BTC2TY4” meets the FCC requirements for radio frequency

(RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. QL 220 Plus and QL 420 Plus printers with this radio option have been SAR tested. The maximum measured SAR values are listed below.

Model

QL220 Plus

QL 420 Plus

SAR value W/Kg (1g average)

)

0.01

0.39

European Regulatory Information for Co-located Radios

IE IT

MT NL

SI ES

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states except in France where restrictive use applies.

continued

QL Plus Series User Guide

Using the Accessories

Belt Clip

Refer to Figure 17. All QL Plus printers are have a belt clip installed as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt.

The belt clip will pivot to allow you to move freely while wearing the printer.

The retainer for the Belt Clip has a strain relief feature which can be used with the communications cable. Refer to the section on Connecting the Printer.

Figure 17: Using the Belt Clip

Clip printer to belt

Printer can pivot freely

QL Plus Series User Guide

Kickstand

Refer to Figure 18 . The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip the Kickstand on the back of the printer open until you feel a slight detent. The printer will now sit at approximately a 30º to

45° angle on a desktop depending on the printer model.

The retainer for the Kickstand has strain relief features which can be used with the communications cable. Refer to the section on Connecting the Printer.

Caution • Do not use the printer while charging a battery with the

LI72 charger.

Figure 18: Using the Kickstand

QL Plus Series User Guide continued

Desk Stand

Figure 19: Using the Optional

Desk Stand

Hook

Belt Clip over the

Stand

Refer to Figure 19. To use the Desk Stand: Slide the printer onto the Desk

Stand. The printer’s belt clip will hook onto the Desk

Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the printer is seated securely in the

Stand.

Holes are provided to permanently attach the Desk

Stand to the work surface.

Charger and data I/O cables may be plugged into the printer in the usual manner.

Desk

Stand

Caution • Do not use the printer while charging a battery with the

LI72 charger.

QL Plus Series User Guide

Adjustable Shoulder Strap

Refer to Figure 20 if your printer is equipped for the shoulder strap option. Snap each end of the shoulder strap into the

“D” rings in the top of the printer. Hold the buckle and pull the strap as shown below until you achieve the desired length.

Figure 20: Using the Optional Shoulder Strap

Pull Strap here to lengthen

Hold Buckle

Pull Strap here to shorten

Snap into

“D” rings on printer

QL Plus Series User Guide continued

Carrying Strap

Refer to Figures 21 and 21a. There are two varieties of carrying strap. One of them clips onto the printer’s “D” rings as does the shoulder strap, and the other is secured to the printer permanently with loops in the strap secured by sleeves captured between the printer’s upper and lower covers.

Either strap provides the user with a convenient and secure method of carrying the printer.

Figure 21: Detachable Carrying Strap

Snap into

“D” rings on printer

Figure 21a: Permanent Carrying Strap

QL Plus Series User Guide

Preventive Maintenance

Extending Battery Life

• Never expose the battery to direct sunlight or temperatures over 104° F (40° C).

• Do not charge the battery when the temperature exceeds

113° F (45° C).

• Always use a Zebra charger designed specifically for

Lithium-Ion batteries. Use of any other kind of charger may damage the battery.

• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.

• If you print the same text or graphic on every label, consider using a pre-printed label.

• Choose the correct print darkness, and print speed for your media.

• Use software handshaking (XON/XOFF) whenever possible.

• Select Tear-Off mode whenever possible (Peel-Off mode uses more power).

• If your printer has the optional LCD display, use the display backlight only when necessary. Turn it off whenever it is not needed.

• Remove the battery if the printer won’t be used for a day or more and you’re not performing a maintenance charge.

• Consider purchasing an extra battery.

• Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced. Always dispose of batteries properly. Refer to

Appendix E for more information on battery disposal.

Caution • Do not print while the LI72 Wall Charger is plugged into the unit. Unreliable battery charging can result.

QL Plus Series User Guide

General Cleaning Instructions

Caution • Avoid possible personal injury or damage to the printer: never insert any pointed or sharp objects into the printer.

Always turn the printer off before performing any cleaning procedures.

Use care when working near the tear bar. The edges are very sharp.

Caution • The printhead can be very hot after prolonged printing.

Allow it to cool off before attempting any cleaning procedures.

Only use the cleaning pen supplied with the printer or a cotton swab saturated with alcohol for cleaning the printhead.

Caution • Use only cleaning agents specified in the following tables.

Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.

QL Plus Series User Guide

QL 220 Plus Cleaning

Area

Printhead (Figure 22)

Platen Roller (Figure 22)

Platen Roller

(Figure 22a)

Method

Use the supplied cleaning pen or

70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate platen & clean bearing points only.

Avoid use of alcohol on the surface of linerless platens

Peel bar (Figure 22)

Scraper, Linerless units only (Figure 22))

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Tear bar (Figure 22)

Exterior Water-dampened cloth or 70% isopropyl alcohol wipe.

Interior (Figure 22)

Brush/air blow. Ensure the Bar

Sensor, Gap Sensor and Label

Present Sensor windows are free of dust.

Interval

After every five rolls of media (or more often, if needed),

Linerless media requires more frequent cleaning

As needed

After every five rolls of media (or more often, if needed)

As needed

Interior (Figure 22a)

Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.

After every five rolls of media (or more often, if needed)

QL Plus Series User Guide

Label

Presence

Sensor

Peeler

Rollers

Tear Bar

Printhead

Elements

Peeler Bar

Bar Sensor

Platen surface

Figure 22: Cleaning the QL 220 Plus

Bearing Points

Linerless Platens only

Gap

Sensor

Scraper

Linerless units only

Platen surface

Avoid using alcohol on linerless platen surface

Figure 22a: Cleaning the Linerless QL 220 Plus

QL Plus Series User Guide

Support

Disks, Inner surfaces on both sides.

Linerless units only.

Bearing Points

Linerless Platens only

QL 320 Plus Cleaning

Area

Printhead (Figure 23)

Platen Roller (Figure 23)

Method

Use the supplied cleaning pen or

70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate platen & clean bearing points only.

Avoid use of alcohol on the surface of linerless platens

Peel bar (Figure 23)

Scraper, Linerless units only (Figure 23))

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Tear bar (Figure 23)

Exterior Water-dampened cloth or 70% isopropyl alcohol wipe.

Interval

After every five rolls of media (or more often, if needed),

Linerless media requires more frequent cleaning

As needed

After every five rolls of media (or more often, if needed)

As needed

Brush/air blow. Ensure the Bar

Sensor, Gap Sensor and Label

Present Sensor windows are free of dust.

Interior (Figure 23)

Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.

After every five rolls of media (or more often, if needed)

QL Plus Series User Guide

Peeler Bar

Rollers

Located under “EZ-Peel”

Peeler

Tear Bar

Printhead

Elements

Bearing Points

Linerless Platens only

Label

Presence

Sensor

Gap

Sensor

Peeler Bar or

Scraper

Scraper used on units with linerless platens only.

Bar Sensor

Platen surface

Avoid using alcohol on linerless platen surface

Figure 23: Cleaning the QL 320 Plus

Media Disks,

Inner surfaces on both sides.

Units with linerless platens only.

QL Plus Series User Guide

QL 420 Plus Cleaning

Area

Printhead (Figure 24)

Platen Roller (Figure 24)

Method

Use the supplied cleaning pen or

70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate platen & clean bearing points only.

Avoid use of alcohol on the surface of linerless platens

Peel bar (Figure 24)

Scraper, Linerless units only (Figure 24))

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Tear bar (Figure 24)

Exterior Water-dampened cloth or 70% isopropyl alcohol wipe.

Interval

After every five rolls of media (or more often, if needed),

Linerless media requires more frequent cleaning

As needed

After every five rolls of media (or more often, if needed)

As needed

Brush/air blow. Ensure the Bar

Sensor, Gap Sensor and Label

Present Sensor windows are free of dust.

Interior (Figure 24)

Media Rollers

(Figure 24)

Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate media rollers & clean bearing points only. Avoid use of alcohol on the surface of the media rollers!

After every five rolls of media (or more often, if needed)

QL Plus Series User Guide

Peeler Bar Rollers

Tear Bar

Printhead

Elements

Bearing Points

Linerless Platens only

Label

Presence

Sensor

Peeler Bar or

Scraper

Scraper used on units with linerless platens only.

Gap

Sensor

Edge Guides,

Inner surfaces on both sides.

Units with linerless platens only.

Media

Roller

Bar Sensor

Media

Roller

Avoid using alcohol on linerless media roller surfaces

Platen surface

Avoid using alcohol on linerless platen surface

Figure 24: Cleaning the QL 420 Plus

Bearing Points

Linerless Platens only

QL Plus Series User Guide

Troubleshooting

Figure 25 QL Plus Control Panels

Green LED

Keypad Control Panel

Yellow LED

Status icons

LCD Control Panel

Keypad Control Panel

If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Keypad Control

Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Green LED

Steady

Yellow LED

Off

Ref. to

Topic n/a

Off

Fast Blink

Slow Blink

Steady

Off

Steady

Fast Blink

Fast Blink ,

Beeper Sounds

Indication

Normal Operation, and/or

RF Link established

Power Off

No RF Link

Low Battery

Out of media, or Media

Cover not closed

Normal RF activity

No application

6, 11

3, 6, 7

QL Plus Series User Guide

LCD Control Panel Indicators

The top of the display shows several icons which indicate the status of various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Icon Status

Off

Flashing

Off

Flashing

Indication

Bluetooth Link established

No Bluetooth Link

Bluetooth link established

No Bluetooth link

Transmitting/Receiving data

802.11b/g RF Link established

No 802.11b/g RF Link

Low Battery

Head latch not closed

Indicates Printing activity

Ref. to

Topic #

n/a

6 n/a

6 n/a n/a

3, 6, 7

9, 11 n/a

Steady

Flashing

Blank

Screen data processing in process

Out of Media n/a

9,11

No application

QL Plus printers may have one of two LCD types. LCDs using the

Bluetooth icon (highlighted by a gray background in the table above) will gradually replace LCDs with the “light bulb” icon indicating

Bluetooth activity. Printers with either type of display will function identically.

The “right facing” arrow icon will be activated in both LCD versions on printers with the latest firmware updates.

continued

QL Plus Series User Guide

Troubleshooting Topics

1. No power

• Check that battery is installed properly.

• Recharge or replace battery as necessary.

Always dispose of batteries properly. Refer to Appendix E for more information on proper battery disposal.

2. Media does not feed:

• Be sure print head is closed and latched.

• Check spindle holding media for any binding.

• If unit is equipped with label presence sensor:

Ensure most recently printed label is removed.

Also ensure label sensor is not blocked.

3. Poor or faded print or flashing:

• Clean print head.

• Check battery and recharge or replace as necessary.

Always dispose of batteries properly. Refer to Appendix D for more information on proper battery disposal.

• Check quality of media.

4. Partial or missing print:

• Check media alignment

• Clean print head.

• Ensure printhead is properly closed and latched.

5. Garbled print:

• Check baud rate.

6. No print:

• Check baud rate.

• Replace battery.

• Check cable to terminal.

• Establish RF Link (Wireless units only) and/or restore LAN associativity (Printers with WLAN radios only).

• Invalid label format or command structure. Place printer in

Communications Diagnostic (Hex Dump) Mode to diagnose problem.

7. Reduced battery charge life

• Check battery date code — if battery is one to two years old, short charge life may be due to normal aging.

• Recondition battery.

• Replace battery.

QL Plus Series User Guide

8. Yellow error light or flashing:

• No application or application corrupted: reload program.

• If using wireless communications: flashing indicator is normal while data is being transmitted or received.

9. Yellow error light always on, or flashing:

• Check that media is loaded and that the print head is closed and securely latched.

10. Skips labels:

• Check media for top of form sense mark or label gap.

• Check that the maximum print field has not been exceeded on label.

• Ensure bar or gap sensor is not blocked or malfunctioning

11. Communication error:

• Check media is loaded, head is closed and error

light is off.

• Check baud rate.

• Replace cable to terminal.

12. Label jam:

• Open head release latch and media cover.

• Generously apply alcohol to printer in area of

jammed label.

13. Blank LCD screen (only for units with LCD control panel)

• No application loaded or application corrupted: reload program.

QL Plus Series User Guide

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration follow these steps:

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back).

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

Refer to Figure 26 for sample configuration printouts.

Communications Diagnostics

If there is a problem transferring data between the computer and the printer, try putting the printer in the Communications

Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer.

To enter Communications Diagnostics Mode:

1. Print a configuration label as described above.

2. At the end of 2nd diagnostics report, the printer will print:

“Press FEED key to enter DUMP mode”.

3. Press the FEED key. The printer will print: “Entering

DUMP mode”.

Note • If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.

4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).

Additionally, a file with a “.dmp” extension containing the

ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label

Vista application. (Refer the Label Vista documentation for more information.)

QL Plus Series User Guide

To terminate the Communications Diagnostics Mode and return the printer to normal operations:

1. Turn the printer OFF.

2. Wait 5 seconds.

3. Turn the printer ON.

Contacting Technical Support

If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in

Appendix D of this manual. You will need to supply the following information:

• Model number and type (e.g. QL 420 Plus)

• Unit serial number (Found on the large label on the back of the printer, also found in the configuration label printout. Refer to Figure 26)

• Product Configuration Code (PCC) (15 digit number found on the label on the back of the unit)

QL Plus Series User Guide

Figure 26: QL Plus Configuration Label Example

QL Plus Series User Guide

Print Head Test

Identifies

Printer as a QL

Plus series

End of First

Report

Unit Serial

Number

Application

Number

Report appears only on units with wireless options installed.

Units with no wireless options will print an empty line and resume

This unit has a 802.11b radio option installed. This section details the radio’s network settings

Peripherals installed:

In this example the

LCD display option is installed.

Flash and RAM

Memory

Installed

Maximum

Label Size

Resident

Human

Readable fonts installed

Figure 26a: QL Plus Configuration Label Example (continued)

QL Plus Series User Guide continued

Figure 26b: QL Plus Configuration Label Example (continued)

QL Plus Series User Guide

Files

Loaded in Printer

Memory

(will include

Pre-scaled or Scalable

Fonts)

EPL and ZPL emulation is standard on QL Plus series

Specifications

Note.- Printer specifications are subject to change without notice.

Printing Specifications

Parameter

Print Width

Print Speed

Distance from Print

Element to Top of

Form

Print Head Life, calculated

Print Density

QL 220 Plus

Up to 1.89 in.

(48 mm)

3 in./second

(76.2 mm/second)

QL 320 Plus

Up to 2.9 in.

(71.2 mm)

4 in./second

(101.6 mm/second)

0.445 in. (11.3 mm)

89 dots

0.571 in. (14.5 mm)

116 dots

1,964,160 in. (50 Km) nominal

203 dots/inch (8 dots/mm)

QL 420 Plus

Up to 4.09 in.

(103.8 mm)

3 in./second

(76.2 mm/second)

0.571 in. (14.5 mm) 116 dots

Memory and Communications Specifications

Flash Memory

RAM Memory

Standard

Communications

Optional Wireless

Communications

Real Time Clock (RTC)

4 MB or 8 MB flash 1

8 MB or 16 MB RAM

RS-232 serial port (8 Pin circular DIN connector)

Configurable Baud rate (from 9600 to 57.6

Kbps), parity and data bits.

Software (X-ON/X-OFF) or hardware (DTR/

STR) communication handshake protocols.

USB 2.0 Full Speed Interface (12 Mbps)

Infrared wireless link meets IrDA 1.1 communications specifications: 2,400 to

115,200 Baud rate 2

Bluetooth compatible 2.4 GHz SRRF link

Optional wireless LAN capabilities comply with802.11b/g protocols

Time and date under application control.

Refer to CPCL Programming Manual, available at www.zebra.com/manuals for RTC commands.

1. Memory configuration on your printer may be ascertained by printing a configuration label as detailed on pages 64-68.

2. IrDA communications available only on units configured with Flash/RAM memory configuration of 4MB/8MB.

QL Plus Series User Guide

Label Specifications

Parameter

Label or Tag Width

QL220 Plus

0.75 in. to 2.12 in.

(16 to 53.8 mm)

Max. Label/ Tag Length

(w/std. memory)

20 in. (508 mm)

QL 320 Plus

1.5 in. to 3.1 in.

(38.1 to 78.4 mm)

QL 420 Plus

2 in. to 4.1 in. (50.8 to

104.1 mm)

16 in. (406.4 mm) 20 in. (508 mm)

Inter-label Gap.

Label Thickness

Tag Thickness

Max. Label Roll dia.

Label Inner Core

Black Mark Dimensions

Media Requirements

0.08 in. to 0.16 in. (.12 in. preferred)

(2 mm to 4 mm, 3 mm preferred)

0.0025 in to 0.0065 in (0.064 mm to .165 mm)

0.0060 in. (0.152 mm) maximum

2.20 (55.8 mm)

O.D.

2.63 in. (66.8 mm) O.D.

0.75 in. (19 mm) minimum dia;

1.38 in. (35.05 mm) minimum dia. for linerless media

(QL 420 Plus accepts linerless media on 0.75 in. cores.)

The reflective media black marks should extend past the center-line of the roll.

Minimum mark width: 0.5 in. (12.7 mm) perpendicular to edge of media, centered within the width of the roll.

Mark length: 0.094 in. (2.4 mm) parallel to edge of media

Use Zebra brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, continuous, or linerless. QL 420 Plus models will accept fanfold media if used with an external media supply.

For die-cut labels, use only full auto dies.

QL Plus Series User Guide

Font and Bar Code Specifications

Standard Fonts

Available Optional Fonts

Linear Bar Codes

Available

2-D Bar Codes Available

Rotation Angles

*Contains UFST from Agfa Monotype Corporation

25 bit-mapped fonts; 1 scalable font (CG Trimvirate

Bold Condensed*)

Downloadable optional bit-mapped & scalable fonts via Label Vista software.

Optional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simplified),24 x 24 (simplified);

Japanese 16 x 16, 24 x 24; Hebrew/Arabic

Codabar

UCC/EAN 128

Code 39

Code 93

EAN 8/JAN 8, 2 and 5 digit extensions

EAN 13/JAN 13, 2 and 5 digit extensions

EAN-8 Composite

EAN-13 Composite lnterleaved 2 of 5

MSI/Plessey

FIM/POSTNET

UPC-A, 2 and 5 digit extensions

UPCA Composite

UPC E, 2 and 5 digit extensions

UPCE Composite

MaxiCode

PDF 417

Datamatrix (using ZPL emulation)

QR Code

RSS-14 Truncated

RSS:

RSS-14 Stacked

RSS-14 Stacked Omnidirectional

RSS Limited

RSS Expanded

0°, 90°, 180°, and 270°

QL Plus Series User Guide

Communications Ports

RS-232C

Pin#

Signal Name Type

RXD

TXD input output

CTS

RTS input output

GND

DSR

DTR input output

Description

Receive Data

Transmit Data

Clear To Send from host

Request To Send set high when printer is ready to accept a command or data

Ground

No Connect

Data Set Ready: low to high transition turns printer on, high to low transition turns printer off (if enabled)

Data Terminal Ready: set high when printer is on.

Set to battery voltage for “S” versions (compatible with Symbol™

PIM)

Figure 27: RS-232C Communications Port (8 pin Circular DIN)

QL Plus Series User Guide

USB

Pin #

Signal Name

VBUS

USB -

USB +

USB_ID

Return

Type

bi-directional bi-directional

Description

USB Bus Power

I/O signals

Identifies A/B connector

Ground

5 1

Figure 28: USB Communications Port

Physical, Environmental and Electrical Specifications

Parameter

Weight w/ battery,excluding media & wireless options.

QL 220 Plus

1.1 lbs. (0.50 kg. )

QL 320 Plus

1.65 lbs. (0.75 kg.)

QL 420 Plus

2.0 lbs. (0.9 kg. )

Temperature

Relative Humidity

Battery

Operating : 5° to 122° F (-15° to 50° C)

Storage: -13° to 158° F (-25° to 70° C) Range

Operating: 10% to 80% (non-condensing)

Storage: 10% to 90% (non-condensing)

Lithium-Ion, 7.4 VDC (nominal); 2

AHr.

Lithium-Ion, 7.4

VDC (nominal);

4 AHr

Intrusion

Protection (IP)

Rating

QL Plus Series User Guide

2.96 in.

75.2 mm

3.61 in.

91.7 mm

7.15 in.

181.6 mm

3.57 in.

90.7 mm

Figure 29: QL 220 Plus Overall Dimensions

QL Plus Series User Guide

7.52 in.

191.0 mm

8.27 in.

[210 mm]

3.18 in.

[80.7 mm]

4.67 in.

[118.7 mm]

3.9 in.

[100.2 mm]

8.16 in.

[207.4 mm]

(3x) #8-32

1.56 in.

[39.7 mm]

2.80 in.

[71.1 mm]

1.18 in.[30.0 mm]

Figure 30: QL 320 Plus Overall Dimensions

1. Belt Clip must be removed to use all three mounting holes on the bottom of the QL 320 Plus.

continued

QL Plus Series User Guide

8.20 in.

[208 mm]

3.0 in.

[76.2 mm]

6.1 in.

[154.9 mm]

3.5 in.

[89 mm]

0.38 in.

[9.65 mm]

1.63 in.

[41.4 mm]

4.98 in.

[126.5 mm]

3.83 in.

[97.3 mm]

4.7 in.

[119.3 mm]

7.8 in. [198.0 mm]

1.26 in.

[32.0 mm]

0.79 in.

[20.0 mm]

3.05 in.

[77.5 mm]

3.53 in.

[89.7 mm]

3.57 in.

[90.7 mm]

Figure 31: QL 420 Plus Overall Dimensions

2.26 in [57.4 mm]

(4x) #8-32

0.74 in.

[18.7 mm]

QL Plus Series User Guide

QL Plus Series Accessories

Description

Adjustable shoulder strap

Carrying Strap

Protective soft case

Extra battery packs

Desk Stand

Kickstand

Handi-Mount articulated arm and mounting plate

Model MM Q4 Vehicular Mount w/ external fanfold media storage

Model RCLI-DC Mobile Chargers-DC-DC run/charge units (input ranges from 12 to

60 VDC)

Model RCLI-AC- AC run/charge unit

(100 to 240 VAC input)

Model LI72- Single Battery Charger

(120-230 VAC input)

Model UCLI72-4 Quad Battery Charger

(100-240 VAC input)

Battery Eliminator- (A.C. Run and Charge)

QL 220

Plus

•

QL 320

Plus

•

QL 420

Plus

•

Refer to Appendix A for information on Data I/O Cables

For more accessory kit details and order numbers, contact the factory or your authorized Zebra re-seller.

QL Plus Series User Guide

Appendix A

Interface Cables

RS232 Cables

Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable (For Use With a Personal

Computer)

This part is also available as a coiled cable under Part Number BL15063-1.

Pin 9

PC Signals

(TXD)

(RXD)

Pin 1

(RTS)

(CTS)

(GND)

DB-9 Pin

Female Plug

(to P.C.)

(DTR)

(DSR)

Shield

Printer Signals

(RXD)

(TXD)

(CTS)

(RTS)

(GND)

(DSR)

(DTR)

Shield

1 4

8 Pin

Male Plug

(to printer)

Part Number BL16555-1 (Molded Right Angle DIN Housing to 9-Pin DB)

DB-9 PIN FEMALE

(PC Signals)

(TXD)

(RXD)

(RTS)

(CTS)

(GND)

(DTR)

(DSR)

SHIELD

PIN 9

8 PIN DIN

(Printer Signals)

(RXD)

(TXD)

(CTS)

(RTS)

5 (GND)

7 (DSR)

8 (DTR)

SHIELD

8 Pin Male Plug

(to printer)

PIN 1

USB Cable

Part Number AT17010-1; USB A to USB Mini B Cable

QL Plus Series User Guide

More Interface Cables

Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals.

You may also vist the Zebra Web site at:

www.zebra.com/accessories

for a listing of interface cables for all series of Zebra mobile printers

QL Plus Series User Guide

Appendix B

Media Supplies

To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used.

Advantages include:

• Consistent quality and reliability of media products.

• Large range of stocked and standard formats.

• In-house custom format design service.

• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.

• Media products that meet or exceed industry standards.

For more information call Zebra Technologies Corporation at

+1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.

Appendix C

Maintenance Supplies

In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:

• Cleaning Pen (10 pack), Reorder No. AN11209-1

• Cleaning Kit with Cleaning Pen, and Cotton Swabs,

Reorder No. AT702-1

QL Plus Series User Guide

Appendix D

Product Support

When calling with a specific problem regarding your printer, please have the following information on hand:

• Model number/type (e.g. QL 420 Plus)

• Unit serial number (refer to figure on opposite page)

• Product Configuration Code (PCC) (refer to figure on following page))

In the Americas contact

Regional Headquarters Technical Support

Zebra Technologies Corporation

475 Half Day Road, Suite 500

Lincolnshire, Illinois 60069 U.S.A

T: +1 847 634 6700

Toll-free +1 800 423 0422

F: +1 847 913 8766

T: +1 847 913 2259

F: +1 847 913 2578

Hardware:

[email protected]

Software:

[email protected]

Customer Service

Dept.

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +1 877 275 9327

E: [email protected]

In Europe, Africa, the Middle East, and India contact

Regional Headquarters Technical Support

Zebra Technologies Europe Limited

Dukes Meadow

Millboard Road

Bourne End

Buckinghamshire SL8 5XF, UK

T: +44 (0)1628 556000

F: +44 (0)1628 556001

T: +44 (0) 1494 768298

F: +44 (0) 1494 768210

Germany:

[email protected]

France:

[email protected]

Spain/ Portugal:

Tsspain @zebra.com

All other areas:

[email protected]

Internal Sales Dept.

For printers, parts, media, and ribbon, please call y o u r d i s t r i b u t o r, o r contact us.

T: +44 (0) 1494 768316

F: +44 (0) 1494 768244

[email protected]

In the Asia Pacific region contact

Regional Headquarters

Zebra Technologies Asia Pacific, LLC

Refer to “About Zebra/Contact Us” at

www.zebra.com

for complete contact information.

T: +65 6858 0722

F: +65 6885 0838

Technical Support

T: +65 6858 0722

F: +65 6885 0838

E: (China)

[email protected]

All other areas:

[email protected]

Customer Service

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +65 6858 0722

F: +65 6885 0836

E: (China)

[email protected]

All other areas:

[email protected]

QL Plus Series User Guide continued

Appendix D

(continued)

Serial and PCC Number Locations for QL Plus Series Printers

QL 220 P

Lus

Serial Number

Barcode

PCC

Barcode

QL320 P

Lus

Serial Number

Barcode

PCC

Barcode

QL 420 P

Lus

QL Plus Series User Guide

Appendix E

Battery Disposal

The EPA certified RBRC

Battery Recycling

Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies

Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC program provides a convenient alternative to placing used

Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area.

Important • When the battery is depleted, insulate the terminals with tape before disposal

Please call 1-800-8-BATTERY for information on Li-Ion battery recycling and disposal bans/restrictions in your area.

Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.

Outside North America, please follow local battery recycling guidelines.

Product Disposal

The majority of this printer’s components are recyclable.

Do not dispose of any printer components in unsorted municipal waste. Please dispose of the battery according to your local regulations, and recycle the other printer components according to your local standards.

For more information, please see our web site at:

http://www.zebra.com/environment

QL Plus Series User Guide

Appendix F

Using zebra.com

The following examples use the search functions on Zebra’s

Web site for finding specific documents .

Example1: Find the Mobile Printer WIreless Configuration Guide.

Go to

www.zebra.com/manuals

Select as a manual type “Networking Manual” then click on “Submit”.

Select manual type

Click on

“SUBMIT”

At the resulting screen, select Wireless Mobile as the networking type. Then select the desired language. (Best choices are “All” or “English”)

Select networking type (Wireless

Mobile in this example)

Select language

Click on

“SUBMIT”

At the resulting screen, select “Zebra Mobile Printers - Wireless Configuration Guide” then click on “Download” to begin the download process.

QL Plus Series User Guide

Example 2: Find the Label Vista Download page:

Go to

www.zebra.com/software

and select “Label Vista”, then click “Submit”.

Select the

“Label Vista demo

At the resulting window select “Download a free Label Vista demo now “

QL Plus Series User Guide

Index

Accessories

Battery, installing 11

Battery life, tips for extending 52

Battery Safety Guidelines 17

Bluetooth™ Networking Overview

Bluetooth Device Address (BDA)

Charger, battery

LI72 Wall Chargers

Three-Wire Version 14

Two-Wire Version 13

UCLI72-4 Quad Charger 15

charging times 16 front panel indicators 16

Charger Safety Guidelines 17

Cleaning

general instructions 53

Communications cable

RS232

USB

Communications diagnostics 64

Configuration label, printing 64

Damage, shipping 7

Declaration of Conformity

802.11b (Compact Flash radio)

EU countries 46

EU countries

QL Plus Series User Guide

Bluetooth radio 36,37

Compact Flash 802.11b 40

Zebra 802.11b WLAN 42

Zebra 802.11g WLAN 43

Label Vista 27,34

use in troubleshooting 64

Manual

CPCL Programming 7,34

EPL Programming 35

ZPL II Programming 35

Media, loading 18

fan-fold media 21 media spacer, use of 21

peel-off mode 22

QL 320 Plus 19

QL 420 Plus & QL 220 Plus 18

power-on indicator 23

LCD Control Panel 25

functions displayed 27

Platen

Programming language

QuickLink™ module 23,24

Radio options

See

Wireless communications

Real Time Clock 69

Regulatory Information

Bluetooth radio (ZBR3) 36

Bluetooth radio (ZBR3 & QL+ZBR4) 36,37

Bluetooth radio (ZBR4) 37

CF WLAN & Bluetooth Co-located radios 46

CF WLAN radio 39

PCMCIA WLAN radio, QL 320 Plus 43

Zebra 802.11b Radio 41

Zebra 802.11g Radio 43

Software 34

Specifications

Font/bar Code 71

Label 70

Memory/communications 69

Physical 73

printing 69

Troubleshooting

Communications Diagnostics Mode 64

Keypad control panel indicators 60

LCD control panel indicators 61

Troubleshooting tests 64 printing a configuration label 28,64

QL Plus configuration label example 66

Troubleshooting Topics 62

Wireless communications

Bluetooth™ radio 33,34 dual radio configuration 34

Infrared (IrDA) 32

Local Area Network 23

Zebra 802.11b WLAN Radio 41

Zebra 802.11g WLAN Radio 43

WLAN Overview 34

QL Plus Series User Guide

Patent Numbers

This product and/or its use m ay be covered by one or m ore of the following US patents and corresponding international patents worldwide

D275,286 5,113,445 5,399,846 5,726,630 6,261,009

D347,021

D389,178

5,140,144

5,132,709

5,408,081

5,410,139

5,768,991

5,790,162

6,261,013

6,267,521

D430,199

D433,702

D549,768

3,964,673

4,019,676

5,142,550

5,149,950

5,157,687

5,168,148

4,044,946

4,360,798

4,369,361

4,387,297

5,168,149

5,180,904

5,229,591

5,230,088

5,410,140

5,412,198

5,415,482

5,418,812

5,420,411

5,436,440

5,444,231

5,449,891

5,791,796

5,806,993

5,813,343

5,816,718

5,820,279

5,848,848

5,860,753

5,872,585

6,270,072 B1

6,285,845 B1

6,292,595

6,296,032

6,364,550

6,379,058 B1

6,409,401 B1

6,411,397 B1

4,460,120

4,496,831

4,593,186

4,607,156

5,235,167

5,243,655

5,247,162

5,250,791

5,449,893

5,468,949

5,479,000

5,479,002

5,874,980

5,909,233

5,976,720

5,978,004

6,428,227 B2

6,480,143

6,530,705

6,540,122

4,673,805

4,736,095

4,758,717

4,816,660

5,250,792

5,262,627

5,267,800

5,280,163

5,479,441

5,486,057

5,503,483

5,504,322

5,995,128

5,997,193

6,004,053

6,010,257

6,540,142

6,607,316

6,609,844

6,655,593

4,845,350

4,896,026

4,897,532

4,923,281

5,280,164

5,280,498

5,304,786

5,304,788

5,321,246

5.519,381

5,528,621

5,532,469

5,543,610

5,545,889

6,020,906

6,034,708

6,036,383

6,057,870

6,068,415

6,784,787

6,874,958

6,899,477

6,908,034

7,126,716

4,933,538

4,992,717

5,015,833

5,017,765

5,021,641

5,029,183

5,047,617

5,103,461

5,335,170

5,364,133

5,367,151

5,372,439

5,373,148

5,378,882

5,396,053

5,396,055

5,552,592

5,570,123

5,578,810

5,589,680

5,612,531

5,642,666

5,657,066

5,680,459

6,068,415

6,095,704

6,109,801

6,123,471

6,147,767

6,151,037

6,201,255 B1

6,231,253 B1

7,137,000

7,172,122

7,190,270

QL Plus Series User Guide

Unpacking and Inspection

Reporting Damage

Battery

Installing the Battery

Charging the Battery with the LI72 Charger

Battery Safety

Charger Safety

Loading the Media

QL 420 Plus and QL 220 Plus Printers

QL 320 Plus Printers

All models

QL 420 Plus Printers Only

Operator Controls

Keypad Control Panel

LCD Control Panel

Programmable LCD Settings

Verify the Printer Is Working

Printing a Configuration Label

Connecting the Printer

Cable Communication

IR Communications

Wireless Communications with Bluetooth™

Bluetooth Networking Overview

WLAN Overview

Setting Up the Software

Zebra Bluetooth Radio QL+ZBR3

WLAN Module Using 802.11b CF Radio (North America)

WLAN Module Using 802.11b CF Radio

(Asia & EU Countries)

Zebra 802.11b WLAN Radio Module

Compact Flash (802.11b) and Bluetooth Co-located Radio

Modules

Belt Clip

Kickstand

Desk Stand

Adjustable Shoulder Strap

Carrying Strap

Extending Battery Life

General Cleaning Instructions

Keypad Control Panel

LCD Control Panel Indicators

Troubleshooting Topics

1. No power

2. Media does not feed:

3. Poor or faded print or flashing:

4. Partial or missing print:

5. Garbled print:

6. No print:

7. Reduced battery charge life

8. Yellow error light or flashing:

9. Yellow error light always on, or flashing:

10. Skips labels:

11. Communication error:

12. Label jam:

13. Blank LCD screen (only for units with LCD control panel)

Troubleshooting Tests

Printing a Configuration Label

Communications Diagnostics

Contacting Technical Support

Printing Specifications

Memory and Communications Specifications

Label Specifications

Font and Bar Code Specifications

Communications Ports

Physical, Environmental and Electrical Specifications

QL Plus Series Accessories

Interface Cables

RS232 Cables

USB Cable

More Interface Cables

Media Supplies

Maintenance Supplies

Product Support

Battery Disposal

Product Disposal

Using zebra.com

Verwandt

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