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Networking, PC and Database Requirements
SendSuite
®
Tracking White Paper
Introduction
The SendSuite® Tracking Package Tracking and Delivery Management system incorporates an option for database management providing a robust and scalable solution for organizations requiring a larger scale-computing environment for accountable mail and package tracking. SendSuite Tracking consists of web-enabled programs operating within generic PC-based hardware platforms. In addition, SendSuite
Tracking supports special purpose computing equipment such as portable data collection devices and barcode printers, to provide automation and information processing functions associated with the recording of package movement within an organization.
This document is intended to provide an overview of the database management capability along with the requirements necessary for installation.
Overview
Client based software modules running on designated Tracking workstations provide user presentation services including application-based security for transactions associated with the receipt and delivery of packages and the online maintenance of support tables. File and print services, and network security are provided to the Tracking software by the workstation operating system software.
With the implementation of SendSuite® Desktop, the Pitney Bowes desktop extension to a core Tracking system, browser based client station functionality is also available right from an employee's desktop.
SendSuiteDesktop lets employees track shipments from the time they leave the sender's hands until they reach their destination.
NOTE: Details for SendSuite Desktop are available in separate documentation.
SendSuite Tracking uses a Microsoft® SQL Server engine that stores and manages the system and application data. When this robust database engine is at the core of a Tracking implementation, a much larger and more extensive computing environment can be supported, including implementations across high-speed Wide Area Network (WAN) environments and implementations with substantially more transaction volume and user workstations.
SVTS3183 Rev. M
March 28, 2014
Pitney Bowes, the Corporate Logo, and other secondary marks are trademarks of Pitney Bowes Inc.
All other trademarks are the intellectual property of their respective owners.
©2014 Pitney Bowes Inc.
All rights reserved.
Pitney Bowes
1 Elmcroft Road
Stamford, CT 06926-0700
Customer Support:
1.800.888.0286
Web: www.pb.com
In addition to being able to take advantage of a more extensive computing environment, Microsoft SQL
Server provides Tracking installations with a number of specific benefits: l l l l l
Scalability to handle large databases and large numbers of sites and users
Optimization of memory allocation and usage
Robust backup and restore options
Takes advantage of multi-processor cluster configurations
Checks and maintains database consistency
These benefits are important considerations as the size and scope of an organization’s tracking and delivery requirements grow.
NOTE: The CLIENT is responsible for licensing, configuring and maintaining SQL Server.
The Tracking system modules are compatible within the environments described in each section as follows:
See "Stand-alone Single User Workstation" on page 4
See " Single Server " on page 5
System Configuration
Overview
The SendSuite Tracking software must be installed on a web/application server, with access to Microsoft
SQL Server database management software.The application and databases may be hosted by Pitney
Bowes or installed at the CLIENT site.
NOTE: Pitney Bowes does not supply any of the servers.
The actual configuration of workstations, file servers and database servers can vary depending upon
CLIENT circumstances. Listed in this document are sample configurations, and minimum and recommended requirements for hardware and software for each computer component of the system.
Use the Environment Descriptions and Considerations table as a guide to determining the most appropriate configuration.
NOTE: It is the responsibility of the CLIENT to obtain and install an SSL certificate, with the exception of PBhosted installations.
Server communication
l
SQL Server Default port = TCP-1433, but is configurable.
SendSuite
®
Tracking Technical Specification 2
Environment Descriptions and Considerations
Description Appropriate For
SendSuite
Tracking
PBI Hosted
SendSuite
Tracking
CLIENT
Hosted
• Enterprise CLIENTS and/or WAN or LAN Environments where
CLIENTS want to reduce their Total Cost of Ownership
• CLIENTS seeking a Web-based Solution
• Multiple sites either in a campus setting and/or geographically dispersed
• Multiple users processing inbound packages
• Workstations located in multiple locations within multiple facilities
• “IT” involved in decision-making, however have some involvement in the deployment (i.e. Ports, etc)
• WAN Environments where there are multiple sites either in a campus setting and/or geographically dispersed.
• The database and application servers are NOT located on the same
LAN as the processing stations
• CLIENTS seeking a Web-based Solution
• Multiple sites either in a campus setting and/or geographically dispersed
• Multiple users processing inbound packages
• Workstations located in multiple locations within multiple facilities
• High “IT” involvement; server & network support & backups, standards definition, disaster recovery etc.
NOTE: For Single server or Multi server deployments, the platform of the operating system on the client workstation is independent of the platform of the operating system on the application and/or database server.
For example, if there is a multi-server deployment where both the application and database server are on 64-bit platforms, the client workstations can be either 32-bit or 64-bit platforms.
SendSuite
®
Tracking Technical Specification 3
Stand-alone Single User Workstation
The Stand-alone option also known as "Single Box" is an all-in-one deployment of SST on a Windows workstation consisting of main SST application services, SST client, and SQL Server Express database on a single computer. Remote client connections not allowed.This deployment option is only recommended for a CLIENT with:
• Low daily package volume.
• Single user processing receipts and lookups.
• Low number of delivery routes covering a small number of employees in organization.
Hardware Requirements
• 2 GHz CPU or higher
• 4 GB RAM minimum, 8 GB RAM recommended
• DVD/CD-RW drive
• 100 Mbps Network Interface Card (NIC)
• SVGA color monitor, 1024 x 768
• 2 GB available disk space
• 4 USB ports
Operating System Software Requirements
• Windows Vista with SP2 (32-bit or 64-bit)
• Windows 7 (32-bit or 64-bit)
Database Requirements
• SQL Server 2005 with SP3 (32-bit or 64-bit)*
• SQL Server 2005 64-bit with SP3
• SQL Server 2008 with SP1 (32-bit or 64-bit)*
• SQL Server 2008 R2 (32-bit or 64-bit)*
• SQL Server 2012 (32-bit or 64-bit)*
*Includes Express edition
Web Browser Requirements (Administrator Module only)
• Internet Explorer 7 or higher
• Mozilla Firefox 5 or later
SendSuite
®
Tracking Technical Specification 4
Single Server
This deployment of a combined web server and database server best fits a single mail center in a single building where the network latency will most likely be very low. Volumes for this configuration should be
300 packages or less per day. This deployment option is only recommended for a CLIENT who will use the software at a single location with one or more mail centers within the same building. If the mail centers are located in separate buildings then avoid this configuration.
• A deployment of SST on a Windows server.
• Consists of main SST application services and SQL Server on a single server computer.
• Remote client connections are allowed.
SendSuite
®
Tracking Technical Specification 5
SendSuite Tracking v11.2 (and later) will support deployment on a single Windows server according to the following requirements.
Workstation Hardware Requirements
• 1.5 GHz CPU or higher
• 4 GB RAM minimum, 8 GB RAM recommended
• DVD/CD-RW drive
• 100 Mbps Network Interface Card (NIC)
• SVGA color monitor, 1024 x 768
• 20 MB available disk space
• 4 USB ports
Workstation Operating System Software Requirements
• Windows XP Professional with SP3 (32-bit)
• Windows Vista with SP2 (32-bit or 64-bit)
• Windows 7 (32-bit or 64-bit)
Workstation Web Browser Requirements (Administrator Module only)
• Internet Explorer 7 or higher
• Mozilla Firefox 5 or later
Server Hardware Requirements
• Dual-core or quad-core CPU, 2 GHz or higher
• 2 GB RAM minimum, 4 GB RAM recommended
• 3 GB available disk space
• DVD drive required
• 100 Mbps Network Interface Card (NIC)
Server Operating Systems
• Windows Server 2003 with SP2 (32-bit or 64-bit)
• Windows Server 2008 with SP2 (32-bit or 64-bit)
• Windows Server 2008 R2 (32-bit or 64-bit)
Database Server Requirements
• SQL Server 2005 with SP3 (32-bit or 64-bit)*
• SQL Server 2005 64-bit with SP3
• SQL Server 2008 with SP1 (32-bit or 64-bit)*
• SQL Server 2008 R2 (32-bit or 64-bit)*
• SQL Server 2012 (32-bit or 64-bit)*
*Includes Express edition
NOTE: For Single server deployments, the platform of the operating system on the client workstation is independent of the platform of the operating system on the application and/or database serve
The requirements listed above are for SendSuite Tracking only and do not reflect capacity for SendSuite
Desktop or SendSuite Shipping. We recommendthe server be a physical machine and not a virtual machine.This is so that the I/O performance of the database in a production environment is not hindered.
SendSuite
®
Tracking Technical Specification 6
Multi Server
This deployment option should be typical for any CLIENT that has more than one mail center at more than one location.
• A deployment of SST on multiple Windows servers (web and database).
• Consists of main SST application services on an application server computer and SQL Server on a separate server computer.
• Remote client connections are allowed.
NOTE: All clients have to be on the same LAN/WAN. In other words, sites with their own network that is not connected to a parent network cannot access the server.
NOTE: For Multi server deployments, the platform of the operating system on the client workstation is independent of the platform of the operating system on the application and/or database server. For example, if there is a multi-server deployment where both the application and database server are on 64-bit platforms, the client workstations can be either 32-bit or 64-bit platforms.
SendSuite
®
Tracking Technical Specification 7
Web Farm, Clustered Database and Load Balancer
NOTE: All clients have to be on the same LAN/WAN. In other words, sites with their own network that is not connected to a parent network cannot access the server.
This deployment should be only for CLIENTS who wish to have very high availability.
SendSuite
®
Tracking Technical Specification 8
Dispersed WAN
NOTE: All clients have to be on the same LAN/WAN. In other words, sites with their own network that is not connected to a parent network cannot access the server.
This deployment is intended for CLIENT who have WAN deployments and in very dispersed environments. In multi-time zone scenarios this configuration should be considered if the CLIENT has the necessary budget. The web farm and clustered databases WILL NOT increase performance but allow for uptime across time zones so that there a high chance that all packages can be processed.
Performance issues will involve network latency. Before deployment network latency checks should be done and CLIENT informed of potential issues.
SendSuite
®
Tracking Technical Specification 9
Multi Location/Multi User WAN System Configuration
SendSuite
®
Tracking Technical Specification 10
Hosted Deployment
The CLIENT will be required to provide public IP address/network which will be used to access the hosted SST URL.
NOTE: Hosting does not support multi-tenant implementations.
SendSuite
®
Tracking Technical Specification 11
TAPlus Data Collectors
Data Collection Communications Diagram
TAPlus Operating Systems
• Microsoft® Windows® CE 5.0 or 6.0
NOTE: Windows CE devices are not supported running WMDC with Windows Vista or Windows 7.
• Windows® Mobile 5.0 or 6.5*
* (for specific devices sold by PB)
USB Synchronization
• ActiveSync (Windows XP)
• WMDC (Windows Vista or Windows 7).
NOTE: Only one single-bay USB cradle can be connected to a workstation.
Ethernet Synchronization
Each 4-bay Ethernet cradle must have its own dedicated Ethernet port or use a switch to connect multiple.
100 Mbps is recommended. Daisy-chaining of Ethernet cradles is not supported.
SendSuite
®
Tracking Technical Specification 12
Wireless Synchronization
In order to connect to a CLIENTS' existing wireless infrastructure, consult with the CLIENT's IT department during the pre-sale process in order to confirm compatibility of the TAPlus device. A TAPlus pre-qualification is required per the Statement of Work.
Cisco CCX Interoperability Provided by Symbol WI-Fi Features
Wi-Fi Compliance WPA
WEP Support
IEEE 802.1X
WPA2/ 802.11
WMM - Wi-Fi Multimedia
EAP Type Supported
EAP-TLS
PEAP- MSCHAP
LEAP w/ WEP, TKIP OR WPA2
PEAP/EAP-GTC (Fusion 2.5.5)
EAP-FAST (Fusion 2.5.5)
CCX Support Update
CCX V1: WIF, 802.1X, EAP, WEP, LEAP
CCX V2: WPA1, PEAP/MSCHAP, TX? (Power control), LEAP W/TKIP &PEAP
CCX V3: WMM QOS, WPA2, PEAP (Fusion 2.5.5), EAP-FAST (2.5.5)
Cisco Features (V1-V3) not supported by Motorola Fusion
No CKIP Support Cisco Proxy ARP
No Cisco Diagnostics Reporting
Cisco AP Assisted Roaming
Cisco MU Power Control
NOTE: CKIP support is no longer required by Cisco.
TAPlus Data Record Maximum Specifications
Description Maximum Records
Total Pop-Up Records
Receipts or Log Items
Delivery/Log & Sign
Manifest Records
Signatures
Undelivered packages
Images and Signatures - T745
15,000
1,000
1,000
300
300
300
999
NOTE: It is not possible to increase the memory on the Tracking Assistants in order to accommodate additional records.
SendSuite
®
Tracking Technical Specification 13
Synchronization Diagram
TAPlus data collectors may synchronize to Tracking using the CLIENT’s wireless network, Ethernet using 4-bay cradles, or a single-bay USB cradle. Tracking supports http and https.
SendSuite
®
Tracking Technical Specification 14
Minimum Hardware Operating System Requirements
Recommended Bandwidth
• LAN: T1 • WAN: T3
USB Port Requirements
• Barcode scanner
• TAPlus Single-bay cradle
• Label printer
• Counter signature pad
• Report printer
• 2D Imaging scanner
Port Configuration Requirements: Processing Client and TAPlus
l l http: 80 https: 443
Application Server
The CLIENT must provide a dedicated Server in a non PB-hosted WAN/LAN environment.
For optimum performance the CLIENT-provided Application Server to which Tracking is installed should meet the following requirements.
Hardware Requirements
• Dual Core CPU or Dual CPU 2.0 GHz
• 4 GB RAM - minimum, 8 GB RAM - recommended
• 40 GB total hard drive space
NOTE: 20 GB (OS) on the C: drive, 20 GB (applications) on the D: drive.
• Media Drive
• DVD drive required
• Network Card
• 100 Mbps
Software Requirements
The following components must be enabled:
• IIS
• ASP.NET
• MSMQ
• MSTDC, if the application server and database server are on separate boxes
• Microsoft .NET Framework 4.0
• .NET AJAX Support
Operating System Software Requirements
• Windows XP Professional with SP3 (32-bit)
• Windows Vista with SP2 (32-bit or 64-bit)
• Windows 7 (32-bit or 64-bit)
VM
l
Support is available.
See "Virtual Machine Environments" on page 18
SendSuite
®
Tracking Technical Specification 15
Services installed on the Application Server
ArrivalConduit
ArrivalServerAdapter
Decisionpoint
Terminal Server v3.5
DP_IIS_
LoadBalancer
SendSuite Admin
Service
Used to receive and respond to commands generated by the TAPlus during synchronization. The conduit determines if the command can be processed directly, or if additional information is required from the Tracking Server. If the command requires interaction with the Tracking Server, a request is placed on the message queue.
Interfaces to the Tracking server. The Arrival Server Adapter is responsible for removing a request off of the messaging queue and submitting it to the Tracking server for service. In addition the ArrivalServerAdapter is responsible for starting/stopping the
Tracking server(s).
A third party application that manages the connection to the TAPlus Handheld device during the synchronization process.
A service that routes transactions evenly among the active SendSuite Tracking application servers.
Responsible for running scheduled Import/Export jobs, archiving data if it is turned on in the Administrator module, and cleanup of temporary files left behind by Crystal
Reports on a daily basis at midnight.
SendSuite
®
Tracking Technical Specification 16
Database Server
A non PB-hosted CLIENT is responsible for providing a SQL server. The SendSuite Tracking databases will be created on the SQL Server at the time of installation and setup. The installer requires an ‘sa’ account.
Hardware Requirements
• Dual Core CPU or Dual CPU 2.0 GHz
• 4 GB RAM - minimum, 8 GB RAM - recommended
• 40 GB total hard drive space
NOTE: 20 GB (OS) on the C: drive, 20 GB (applications) on the D: drive.
• Network Card: 100 Mbps
Operating System Requirements
• Windows Server 2003 with SP2 (32-bit or 64-bit)
• Windows Server 2008 with SP2 (32-bit or 64-bit)
• Windows Server 2008 R2 (32-bit or 64-bit)
Database SQL Server Requirements
• SQL Server 2005 with SP3 (32-bit or 64-bit)*
• SQL Server 2005 64-bit with SP3
• SQL Server 2008 with SP1 (32-bit or 64-bit)*
• SQL Server 2008 R2 (32-bit or 64-bit)*
• SQL Server 2012 (32-bit or 64-bit)*
*Includes Express edition
Database Sizing and Growth
Starting size of the SendSuite Tracking database = 300 MB.
NOTE: A Database Sizing Approximator Excel calculator is available to determine database sizing requirements.
Future growth should be planned for at the rate of: l
16 KB per record l l l
16 KB per Signature acquired (using TAPlus or counter signature pad)
50 KB per Image acquired (using 2D imaging scanner or Webcam
2 KB per recipient record.
VM Support
l
Support is available.
See "Virtual Machine Environments" on page 18
NOTE: For CLIENT-provided servers and processing stations, all other applications running on these need to be reviewed during the Pitney Bowes site survey and SIP process.
SendSuite
®
Tracking Technical Specification 17
Virtual Machine Environments
Virtual Machines can be used for the SendSuite Tracking Application Server. These virtual machine images should be configured just like their physical counterparts according to the published hardware and software requirements. Additional tuning of these requirements may be needed depending on your environment. Performance of the SendSuite Tracking VM should be monitored over the first 6 months of deployment to see if the VM is performing optimally. Shared VM environments can often impact the performance of other VMs depending on the usage and I/O. If users experience poor performance with a
VM-hosted server consideration should be made to migrate the VM to less active VM host.
While it is technically feasible to host the application database on a virtual machine it is not recommended. This is because DBMS software is very I/O intensive and it is much easier to tune a physical machine than a virtual machine.
NOTE: CLIENTS can use any VM product desired, however, it is their responsibility to setup, configure, and maintain. Pitney Bowes does not test in all commonly-used VM environments.
Microsoft SQL Server Licensing Considerations
The MicrosoftSQL Server Database Management System (DBMS) is licensed by Microsoft in a number of different configurations.
CLIENTS have the responsibility of ensuring they are properly licensed to use the SQL DBMS for Server and Client access.
CLIENTS may reference the Microsoft web site at www.microsoft.com to review the pricing and licensing requirements of SQL Server.
Refer to the SQLComparison and Deployment for SendSuite Products, available on the GMS Service
Network.
SendSuite
®
Tracking Technical Specification 18
Authentication
Overview
All users are defined in Tracking using the Administration module.
Behind the CLIENT firewall: on premise
l l l
Product Authentication: This is the standard out of the box means of logging into Tracking. User IDs and passwords validated by the SendSuite Tracking application.
Auto-logon supported by Windows authentication: Password verification is disabled when users are successfully logged into the corporate PC, The Tracking User ID must be the same as the user’s
Windows ID. Auto-logon uses .NET to obtain the Windows credential from the client workstation.
Auto Logon is only available for deployments behind your company’s firewall.
LDAP using Active Directory: Interactive login not validated by the SendSuite Tracking database.
Users are validated by the LDAP host.
NOTE: A valid user account must first be created or already exist within SendSuite Tracking in order for any user to access the system. Passwords are validated by the system in Product authentication mode. In LDAP mode the user ID and password are validated against the configured LDAP host system. In Auto-Logon or Key
Exchange authentication modes the system only validates the user ID but not the password. Key Exchange makes use of a unique access token that, when configured, is automatically provided by the client workstation.
Hosted deployment
l l
Product Authentication: This is the standard out of the box means of logging into Tracking. User IDs and passwords validated by the SendSuite Tracking application.
Key Exchange: Intended for SendSuite Tracking installations in hosted environments, Key Exchange
Auto-Logon emulates the SSO user experience. SendSuite Tracking generates a client key for each software instance during the installation of the application server software. A new key can be generated if necessary by a server administrator. Each enterprise is provided with their key to use during the SendSuite Tracking client installation process. Once installed and configured, SendSuite
Tracking generates an access code based on the user ID, a unique token, and client key, and grants access if it matches the code generated by the application server.
Note that login requires access to the client key and access code creation method, and that each login requires unique authentication. A new key can be generated if necessary.
SendSuite
®
Tracking Technical Specification 19
SendSuite Tracking Software Installation
The IT systems administrator should provide Pitney Bowes with the appropriate parameters to Pitney
Bowes installation personnel.
Software Deployment Diagram
Pre-Installation Security/Permissions
The IT systems administrator should provide Pitney Bowes with temporary Windows administrator permissions to the SendSuite Tracking server. This is required to be able to execute the SendSuite
Tracking installation package which used the Windows Installer (MSI) engine.
SendSuite
®
Tracking Technical Specification 20
Components of SendSuite Tracking
Client
SendSuite Tracking Client is the client application used to process packages. The life cycle of a package is managed by this application, in addition to reporting. No business logic resides on the workstation. The
Client is based on .NET technology and does not require ActiveX controls.
Designer
SendSuite Designer is the application used to create and modify screens, email templates, label templates and Powerlogic.net.
Administrator
The web browser-based SendSuite Administrator module is used to configure Tracking, and administer the system. Primarily the administrator of the system will use this application.
Tracking SQL Database Environment
The install process creates and populates the databases listed. During the installation, a SST_User SQL account will be created, which will have db_owner permissions. (Accounts have db_owner permissions.)
Database
SST
SSAdmin
TAPlusRepository
Description
The main database for Tracking
• Contains all transactional tables (package data, package history…)
• User login information for mailroom users (permission, passwords…)
• System configuration information. (general system, screens, handheld configuration.)
Used by web admin.
• Contains non-transactional reference, configuration, and intermediate storage tables that are used by the web-based administrator module.
Used for handheld synchronization.
• All synchronization sessions are captured in this database, it’s an intermediate storage area as once the handheld completes the synch the data can be deleted and not affect the system, it can be reviewed in the event of an error but seldom is, since the system also uses file base logging that captures the same information.
• Maps the device ID to an internal name used by the system.
Development Languages
• SendSuiteTracking software is developed in C# with Microsoft® Visual Studio®.
• Software on TAPlus mobile devices is developed with C# and .NET Compact Framework.
• Screens are developed in SendSuite Designer.
SendSuite
®
Tracking Technical Specification 21
Support Files
The following VFP Runtime files are added to the \Windows\System folder during the Tracking installation:
VFP Runtime Library
VFP9R.DLL
VFP9 Runtime Library
VFP9RENU.DLL
VFP9 Runtime Library Resource
VFP9RUN.EXE
VFP9 Runtime Executable (Displays Current Version of VFP Runtime)
NOTE: VFP libraries are in use to support legacy business logic; however, they will be phased out with upcoming releases.
Table Identification
This section is broken into System Tables and User Tables. Tracking System tables define the configuration and operation of Tracking. User Tables contain transaction details.
System Tables (SQL)
NOTE: Customization or alteration of these tables is not supported. The list below is applicable with SendSuite
Tracking v11.2 (and later).
ARRIVAL_
KeyExchangeLog
ARRIVAL_OBJECT_
PROCS
ARRIVAL_OBJECT_
IDGEN
ARRIVAL_OBJECT_
PROCS
Key Exchange login attempts
Stored procedure object mapping
Metadata - objects with system generated IDs vs. user defined IDs
Metadata - stored procedure mapping
ARRIVAL_SmtpLog
ARRIVAL_SCHEMA_
VERSION
BUILDERS
CARTRKDecode
Log for outbound SMTP messages
Database version
General System Options (Colors, Custom Splash Screens, etc.)
Carrier Tracking Logic Definition
CONDTION User-Defined Conditions
ConfigurationProfileAssoc Configuration profile associations
ConfigurationProfiles
ConfigurationSettings
ETLJob
TLMap
Configuration profiles
System configuration settings
ETL Jobs
ETL Map storage
ETLMapFilter
FRMDETL
FRMMAST
ETL Map filters
Form Details
Form Header Information
SendSuite
®
Tracking Technical Specification 22
FSDETL
FSMAST
GENTABLE
IATA_Country
IATA_State
IMPDETL
IMPMAST
JobDetail
JR_HSLOG
JR_xxx
LOGMAST
LSTDETL
LSTMAST
MENUS
ObjectSortOrder
PRINTERS
RCVCHG
RCVERR
RCVINC
RCVINDEX
RCVMENU
RCVMSG
RCVSCR
RCVSETUP
RPTDETL
RPTGEN
RPTMAST
S_CHILD
S_CHILD_OBJECTS
S_IMAGE
S_INDEX
SCALE
SCNDETL
SCNMAST
SCRDETL
SCRGEN
SCRKEYS
SCRMAST
SEQUENCENUM
File-Link Details
File-Link Header Information
General Table (Drop-Down List Definitions)
Country lookup
State lookup
Import Details
Import Header Information
Database job information
Tracking Assistant Sync Log
Tracking Assistant status & Cfg files
PowerLogic Details
External List Details
External List Header Information
Client menus
Metadata - object sorting
Printer Details
Job Charges
Internal Error Messages
Auto-Incrementing Index Details
User-defined Indices
Tracking Menu Definitions
Internal Messaging
Data Object Settings
General System Settings
Report Details
Report Field Definitions
Report Header Information
Metadata - parent/child objects
Metadata - child objects
Metadata - imageable fields
Metadata - object indexes
Scale Definitions
Scan-Link Details
Scan-Link Header Information
Screen Details
Field Definitions
Screen Keyboard Mappings
Screen Header Information
System ID generator
SendSuite
®
Tracking Technical Specification 23
ServiceLog
SMT_BIN
SMT_PWRLOG
SMT_RPT
SMT_SCR
SMT_SCR_FILE
SMT_VER
SQLFLD
SQLMAST
SQLSRC
STASETUP
SyncExceptions
TRIPCHG
USERFLDS
USERS
XPRDETL
XPRMAST
Service log
Binary data - screens
Binary data- PowerLogic
Metadata - reports
Binary data - screens
Binary data - screen files
Version mapping
ODBC-Link Field Definitions
ODBC-Link Script Definitions
ODBC-Link Data Sources
Station-Specific Settings
TAPlus synchronization exceptions
Trip Charges
Custom Field Definitions
User Table
Export Details
Export Header Information
NOTE: Customization or alteration of these tables is not supported
SendSuite
®
Tracking Technical Specification 24
Support Tables (SQL)
NOTE: The list below is applicable with SendSuite Tracking v11.2 (and later).
ASSETS
BLDNGS
CARRIERS
CODDETL/1/2
CTGDETL/1/2
CTGSWG
DAMAGES/1/2
DEPART
EXPECT/1/2
EXPSWG
JTRIPS
MAILDROP
MAILROUT
MAILS/1/2
MAILSTOP
Used to store asset records
Buildings
Carriers
COD Details
CallTag Details
CallTag Contents
Damage Details
Departments
Expected Mail Details
Expected Mail Contents
Job Details
MailDrops
MailRoute Header Information
Mail Details
MailStops
MailRun Mail run definition
MailRun_MailRoute Mail run mail route mapping
POCON
PODETL/1/2
PO Reconciliation Results
PO Details
POSWG
RCV_SIG
RCVJOBS
RCVMEMO
PO Contents
Signatures
Job Header Information
General Purpose Memo Fields
RCVMESS
RCVPROD
RCVSITES
RCVSWG/1/2
RDROP
RECVRS
REQUESTS
RMADETL/1/2
RMASWG
SENDERS
SERVICES
SNDSHIP
TRANSLAT
Messengers
Products
Site Details
Mail Contents
MailRoute Details/Sequence
Employees
Employee Alert Requests
RMA Details
RMA Contents
Senders
Carrier Services
Sender Carrier Accounts
Translated Codes
SendSuite
®
Tracking Technical Specification 25
Supported Barcode Peripherals
Supported Tracking Assistant Plus Devices
PB Part # Picture
Vendor &
Model #
Description
J594
Supported Barcodes
Motorola
MC3000RLC48S-
00GER
BATCH, Rotating Head,
Laser, Color Display, Win
CE 5.0 PRO OS, 48 Key,
STD Battery, English OS
(US Kit also comes w/ screen protector, holster)
UPC/EAN/, Code 128,
UCC.EAN128, RSS,
Code 39, Code of 5,
Discrete 2 of 5,
Codabar, MSI
T762
T741
Motorola MC3100
BATCH, Rotating Head,
Laser, Color Display, Win
CE 6.0 PRO OS, 48 Key,
STD Battery, English OS
(US Kit also comes w/ screen protector, holster)
UPC/EAN/, Code 128,
UCC.EAN128, RSS,
Code 39, Code of 5,
Discrete 2 of 5,
Codabar, MSI
Motorola
MC7090-
PU0DJQFA7WR
US Parts:
> 50-14000-147R -
US Power supply
>US 2 wire AC
Line Cord (50-
16000-182R)
EAME Parts:
>50-14000-148R
RoHS Complaint
Power Supply
> US AC Line
Cord (23844-00-
00R)
WLAN, 1D Scanner,
64MB/128MB, QWERTY
Keypad, WinMobile 5.0,
Standard Battery,
Bluetooth, (US Kit also comes w/ screen protector, holster,
Pathfinder, staging, power supply and US AC line cord)
Code39, Code 39
Trioptic, UPC-A, UPC-
E, EAN-13, EAN-8,
EPC-E1, EAN128,
Code 128, D2of5, I2of5,
Code 11, ITF-14,
Codabar, Code 93,
MSI/PLESSEY
SendSuite
®
Tracking Technical Specification 26
PB Part #
T742
T745
T743
(T741 replacement)
Picture
Vendor &
Model #
Motorola MC55A
Description
WLAN, 1D Scanner,
64MB/128MB, QWERTY
Keypad, WinMobile 5.0,
Standard Battery,
Bluetooth, (US Kit also comes w/ screen protector, holster, power supply and US AC line cord)
Supported Barcodes
Code39, Code 39
Trioptic, UPC-A, UPC-
E, EAN-13, EAN-8,
EPC-E1, EAN128,
Code 128, D2of5, I2of5,
Code 11, ITF-14,
Codabar, Code 93,
MSI/PLESSEY
Motorola MC65 with image capture
WLAN, 1D/2D Scanner,
256MB/1GB,
QWERTY Keypad,
WinMobile 6.5,
Standard Battery,
Bluetooth, (US Kit also comes w/ screen protector, holster,
Pathfinder, staging, power supply and US
AC line cord)
Code39, Code 39
Trioptic, UPC-A,
UPC-E, EAN-13,
EAN-8, EPC-E1,
EAN128, Code 128,
D2of5, I2of5, Code
11, ITF-14, Codabar,
Code 93, MSI/
PLESSEY
Motorola MC75
WLAN, 1D/2D Scanner,
256MB/1GB, QWERTY
Keypad, WinMobile 6.5,
Standard Battery,
Bluetooth, (US Kit also comes w/ screen protector, holster,
Pathfinder, staging, power supply and US AC line cord)
Code39, Code 39
Trioptic, UPC-A, UPC-
E, EAN-13, EAN-8,
EPC-E1, EAN128,
Code 128, D2of5, I2of5,
Code 11, ITF-14,
Codabar, Code 93,
MSI/PLESSEY
SendSuite
®
Tracking Technical Specification 27
Barcode Scanners
PB Part # Picture
J780
(sold as
T542)
J782
(sold as
T530)
J783
(sold as
T539)
Vendor &
Model #
Motorola
DS7607
Motorola
P370
Description
2D-Imager
Scanner, USB
Connection
NOTE: This scanner supports taking images on a
32-bit system only.
CORDLESS 1-D
SCANNER, USB
Connection for cradle
Supported Barcodes
1-D: UPC/EAN and with supplementals, Code 39, Code
39 Full ASCII, Trioptic Code 39,
RSS variants, UCC/EAN 128,
Code 128, Code 128 Full ASCII,
Code 93, Codabar (NW1),
Interleaved 2 of 5, Discrete 2 of 5,
MSI, Codell, IATA, Bookland
EAN, Code 32
PDF417 (and Variants): PDF417, microPDF417 and composite codes
Postal: U.S. Postnet and Planet,
U.K., Japan, Australian, and
Dutch
2-D: MaxiCode, DataMatrix
(ECC 200), and QR Code
Hand Held
Products
IT3800PLR
Linear
Barcode
Scanner
PROGRAMMABLE
LASER
SCANNER, USB
Codabar, Code 3 of 9 including
PARAF, Interleaved 2 of 5, Code
2 of 5, Matrix 2 of 5, Code 11,
Code 93, Code 128, UPC,
EAN/JAN, China Postal Code,
RSS
Decode Capability: UPC/EAN,
Bookland EAN, Code 39,
Code 39 Full ASCII, Trioptic
Code 39,
Code 93, Codabar, Interleaved 2 of 5,
Code 128, EAN 128, Discrete 2 of 5,
MSI Plessey and Coupon Code
WARNING: The J780 Imaging scanner is for taking pictures of packages and assets only. It has a laser and should not be pointed at a person’s face to take a photograph. For visitor tracking implementations, use a dedicated web cam, such as PB Part #718-5.
SendSuite
®
Tracking Technical Specification 28
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Table of contents
- 1 Introduction
- 1 Overview
- 2 System Configuration
- 2 Overview
- 2 Server communication
- 3 Environment Descriptions and Considerations
- 4 Stand-alone Single User Workstation
- 5 Single Server
- 7 Multi Server
- 8 Web Farm, Clustered Database and Load Balancer
- 9 Dispersed WAN
- 10 Multi Location/Multi User WAN System Configuration
- 11 Hosted Deployment
- 12 TAPlus Data Collectors
- 12 Data Collection Communications Diagram
- 13 TAPlus Data Record Maximum Specifications
- 14 Synchronization Diagram
- 15 Minimum Hardware Operating System Requirements
- 15 Application Server
- 17 Database Server
- 18 Virtual Machine Environments
- 18 Microsoft SQL Server Licensing Considerations
- 19 Authentication
- 19 Overview
- 19 Behind the CLIENT firewall: on premise
- 19 Hosted deployment
- 20 SendSuite Tracking Software Installation
- 20 Software Deployment Diagram
- 20 Pre-Installation Security/Permissions
- 21 Components of SendSuite Tracking
- 21 Client
- 21 Designer
- 21 Administrator
- 21 Tracking SQL Database Environment
- 22 Support Files
- 22 VFP Runtime Library
- 22 Table Identification
- 22 System Tables (SQL)
- 25 Support Tables (SQL)NOTE: The list below is applicable with SendSuite Tracki...
- 26 Supported Barcode Peripherals
- 26 Supported Tracking Assistant Plus Devices
- 28 Barcode Scanners