Owner’s

Manual

Burner systems:

G45-2-16/19(N,P)A-SS

G45-2-18/20(N,P)A-SS

G45-2-24(N,P)A-SS

G45-2-30(N,P)A-SS

G45-2-36(N,P)A-SS

DESIGN CERTIFIED to

ANSI Z21.60-2012

CSA 2.26-2012

ANSI Z21.97-2012

CSA 2.41-2012

CAN/CGA-2.17-M87

FOR INSTALLATION IN

SEE-THRU SOLID-FUEL

BURNING FIREPLACES

Regulated burner system for use with propane or natural gas

G45-2 STAINLESS STEEL BURNER FOR INDOOR OR OUTDOOR USE

Important: Read this manual carefully before starting installation of the log set.

WARNING

If the information in this manual is not followed exactly, a fi re or explosion may result, causing property damage, personal injury, or loss of life.

Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.

CODE AND SUPPLY REQUIREMENTS

The installation and the provisions for combustion and ventilation air must conform with local codes and ordinances, or in the absence of local codes, with the latest National Fuel Gas Code, ANSI Z223.1/NFPA 54, the Natural Gas and Propane Installation Code, CSA

B149.1, or International Fuel Gas Code.

An LP-cylinder shall not be stored in the vicinity of this or any other appliance.

WARNING

Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.

WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in the building.

• Immediately call the gas supplier from a neighbor’s phone and follow the gas supplier’s instructions.

• If you cannot reach the gas supplier, call the fi re department.

Installation and service must be performed by an NFI Certifi ed or other qualifi ed professional installer, service agency, or the gas supplier.

This appliance is designed as an attended

appliance. Adults must be present when the unit is operating. DO NOT leave this unit burning when unattended. If this product is left burning unattended it may cause damage or serious injury.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

The installation of appliances designed for manufactured home (U.S. only) or mobile home installation must conform with the Standard CAN/CSA Z240 MH, Mobile

Housing, in Canada, or with the Manufactured Home

Construction and Safety Standard, Title 24 CFR, Part

3280, in the United States, or when such a standard is not applicable, ANSI/NCSBCS A225.1/NFPA 501A,

Manufactured Home Installations Standard.

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Robert H. Peterson Co. • 14724 East Proctor Avenue • City of Industry, CA 91746

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L-A2-299

Manuel du propriétaire

Systèmes de brûleur:

G45-2-16/19(N,P)A-SS

G45-2-18/20(N,P)A-SS

G45-2-24(N,P)A-SS

G45-2-30(N,P)A-SS

G45-2-36(N,P)A-SS

Système réglé de brûleur pour l'usage avec du propane et le gaz naturel

Certifi é à:

ANSI Z21.60-2012

CSA 2.26-2012

ANSI Z21.97-2012

CSA 2.41-2012

CAN/CGA-2.17-M87

POUR L’INSTALLATION

VOYEZ DEDANS - PAR LES

CHEMINÉES BRÛLANTES

DE COMBUSTIBLE SOLIDE

BRÛLEUR À L'ACIER INOXYDABLE G45-2 POUR L'USAGE D'INTÉRIEUR OU EXTÉRIEUR

Lisez ce manuel soigneusement avant de commencer l'installation de l'ensemble de notation.

AVERTISSEMENT

Si l'information en ce manuel n'est pas suivie exactement, une incendie ou une explosion peut résulter, entraînant des dégats matériels, le dommage corporel, ou des pertes humaines.

Ne stockez pas ou n'employez l'essence ou d'autres vapeurs et liquides infl ammables à proximité de ceci ou d'aucun autre appareil.

CODEZ ET FOURNISSEZ LES CONDITIONS

Ce brûleur extérieur doit être installé selon des codes locaux et des ordonnances, ou en l'absence des codes locaux, avec le plus défunt code national de gaz de carburant, la norme ANSI Z223.1/NFPA 54, le code d'installation de gaz naturel et de propane, CSA

B149.1, ou code international de gaz de carburant.

Un LP-cylindre ne sera stocké à proximité de ceci ou d'aucun autre appareil.

CE QUI À FAIRE SI VOUS SENTEZ LE GAZ:

• N'essayez pas de n'allumer aucun appareil.

• Ne touchez aucun commutateur électrique ; n'utilisez aucun téléphone dans le bâtiment.

• Appelez immédiatement le fournisseur de gaz du téléphone d'un voisin et suivez les instructions du fournisseur de gaz.

• Si vous ne pouvez pas atteindre le fournisseur de gaz, appelez les corps de sapeurs-pompiers.

L'installation et le service doivent être assurés par un NFI certifi é ou tout autre installateur professionnel qualifi é, agence de service, ou le fournisseur de gaz.

AVERTISSEMENT

L'installation, l'ajustement, le changement, le service, ou l'entretien inexact peuvent causer des dommages ou des dégats matériels. Lisez l'installation, l'opération et les instructions d'entretien complètement avant d'installer ou entretenir cet équipement.

Cet appareil est conçu comme appareil occupé. Les adultes doivent être présent quand l'unité fonctionne.

Ne laissez pas ce burning d'unité si sans surveillance.

Si ce produit est laissé sans surveillance brûlant il peut causer des dommages ou des dommages sérieux.

INSTALLATEUR: Laissez ce manuel avec l'appareil.

CONSOMMATEUR: Maintenez pour la future référence.

L'installation des appareils conçus pour la maison manufacturée (États-Unis seulement) ou l'installation de caravane résidentielle doit se conformer au CAN/CSA standard Z240 MH, logement mobile, au Canada, ou à la construction et au standard de sécurité à la maison manufacturés, intitulent 24 CFR, la partie 3280, aux Etats-

Unis, ou quand une telle norme ne s'applique pas, à ANSI/

NCSBCS A225.1/NFPA 501A, installations à la maison manufacturées standard.

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TABLE OF CONTENTS

SAFETY INFORMATION

PARTS LIST

BEFORE YOU BEGIN - IMPORTANT INFORMATION

INSTALLING THE DAMPER CLAMP

INSTALLATION

LOG PLACEMENT

OPERATING THE LOG SET - LIGHTING AND EXTINGUISHING

TECHNICAL DATA AND SPECIFICATION INFORMATION

TROUBLESHOOTING THE GAS LOG SET

WARRANTY

9

11

6

8

12

14

3

4

5

6

SAFETY INFORMATION

1. Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.

2. Young children should be carefully supervised when they are in the area of the appliance.

3. Clothing or other fl ammable materials should not be placed on or near the appliance.

4. Any guard or other protective device removed for servicing the appliance must be replaced prior to operating the appliance.

5. Installation and repair must be done by a qualifi ed professional service person. The appliance must be inspected before use and at least annually by a qualifi ed professional service person. More frequent cleaning may be required as necessary.

6. Solid fuels shall not be burned in a fi replace where this gas log set is installed.

7. Keep the appliance area clear and free from combustible materials, gasoline and other fl ammable vapors and liquids.

8. The burner assembly must be replaced prior to the appliance being put into operation if it is evident that the burner assembly is damaged. Contact your local dealer for replacement parts.

combustion air must be maintained. Unless other provisions for combustion air are provided, the screen shall have an opening(s) for introduction of combustion air.

Combustion air is adequate when all fl ames curl into the fi replace and away from the screen. When a glass fi replace enclosure (door) is used, leave the doors fully open when the system is in operation.

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PARTS LIST

Before beginning installation, be sure the gas log set is complete by comparing its contents with this PARTS

LIST. The Golden Oak log set is listed and illustrated. The parts may differ depending upon the log style and size of the set. Be sure you know the model number and size of your set when ordering replacement or optional parts and accessories.

6

4

9

Replacement parts can be ordered from your local dealer.

5

10

Glowing embers

3

2

11

Granules

1

7

12

13

13

8

ITEM# DESCRIPTION

1. Golden Oak front log

2.

3.

4.

5.

6.

7.

Golden Oak front log

Golden Oak top log

Golden Oak top log

Golden Oak top log

Golden Oak top log

Fireplace grate

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ITEM# DESCRIPTION

8. Burner pan and valve assembly

9. Connector kit (with adapter)

10. Real-Fyre ® glowing embers

11. or

Select sand granules (natural gas only)

Lava granules (propane gas only)

13. (2) Log locators

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BEFORE YOU BEGIN - IMPORTANT INFORMATION

Before You Begin, review the information and safeguards below about the installation and operation of the Real-Fyre ® gas log set.

Fig. 5-1

Fireplace dimensions

Check to be sure that the fi replace meets the venting and construction requirements for the installation of the Real-Fyre

®

gas log set.

THIS BURNER IS DESIGNED FOR USE WITH

PROPANE OR NATURAL GAS. Never use natural gas in a log set designed for use with propane gas and never use propane gas in a burner designed for natural gas.

This product is not recommended for use in temperatures below 32°F.

Be sure the gas log set is properly sized for the

fi replace. Improper sizing may negatively impact the proper drafting of the fi replace. Additionally, too large a log set will adversely affect the burn and hamper the proper operation of the control system. Too small a log set will diminish the beauty of the hearth setting. Fig.

5-1 illustrates the critical dimensions of the fi rebox.

This gas log set must be installed by an NFI Certifi ed

or other qualifi ed professional installer. The Real-

Fyre ® gas log set is to be installed only in a solid-fuel burning fi replace with a working fl ue and constructed of noncombustible material. The fi replace must have an open damper. The chimney must be free of any obstructions.

Rear width

Depth

Front

Front width

Opening height

The fi replace must have a gas supply line that has been installed by a qualifi ed technician in accordance with all local codes. The gas supply line must have a

½" minimum interior diameter. If the gas line to the fi replace is longer than 20', a larger diameter line may be necessary.

Be sure to clean the fi replace fl oor of any ashes or other foreign materials. It is recommended that the fi replace and chimney be examined and cleaned by a chimney sweep or other qualifi ed person before you install the

Real-Fyre

®

gas log set, and annually thereafter.

Required Gas Pressure: The minimum inlet gassupply pressure for the purpose of input adjustment is 5" for natural gas and 10" for propane gas. The maximum inlet gas-supply pressure for this burner is

10.5" for natural gas and 13" for propane gas.

Burner size

16/19"

18/20"

24"

30"

36"

Min. Fireplace Dimensions

Width*

29"

30"

Depth

15"

17"

Height

18"

18"

NAT.

50k

85k

BTU

L.P.

35k

60k

34"

40"

46"

17"

17"

22"

18"

18"

18"

105k

110k

110k

70k

90k

90k

* This required width allows for centering of the log set.

Testing the Gas Supply System: The gas log set and its individual shut-off valve must be disconnected from the gas supply piping system while performing any tests of the piping system at pressures in excess of ½ psig (3.5 kPa). The gas log set must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psig (3.5 kPa). This is accomplished by closing the gas supply line valve, which is required by NFPA 54, section 5.54.

Minimum Free Opening Area of Chimney Damper for Venting (sq. in.)

For Factory-Built Fireplaces *

Chimney

Height

15' (min.)

20'

30'

16/19"

32

29

26

18/20"

54

48

43

24"

66

59

53

30"

69

62

56

36"

69

62

56

* For Masonry-Built Fireplaces; add 4 sq. in. to amount shown.

Important: For safe operation and proper performance of this product and to comply with certifi cation, listings, and building code acceptances, use ONLY Peterson Real-Fyre

®

controls, parts, and accessories that have been specifi cally listed or certifi ed for use with this burner system. Use of other controls, parts, or accessories is prohibited and will void all warranties, certifi cations, listings, and building code approvals, and may cause property damage, personal injury, and loss of life.

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The damper clamp with hex bolt ( Fig. 6-1 ) is provided as a means to prevent full closure of the damper blade. The clamp is easily attached to most damper blades with pliers or a wrench, and must be permanently installed. The clamp is designed to prevent accidental closure of the damper when installed as illustrated ( Fig. 6-2 and Fig. 6-3 ). Should the clamp not fi t, or fail to provide the permanent vent opening listed in the table found above, have a permanent stop installed, remove the damper blade, or have the damper cut to provide the minimum permanent opening required.

Set screw

Note: T h e s e a r e m i n i m u m d a m p e r o p e n i n g specifi cations. The damper must be completely opened when operating this gas appliance to achieve the best ventilation possible.

Damper clamp

Fig. 6-1

Open

Fig. 6-2

Closed

Fig. 6-3

INSTALLATION

INSTALLING THE BURNER

The Real-Fyre gas log set must be installed by a qualifi ed professional service technician. Instructions must be followed carefully to ensure proper performance and full benefi t from the gas log set. Check to be sure the

log set is designed and labeled for the type of gas (natural or propane gas) supplied to the fi replace.

Fireplace fl oor must be level, clean, and smooth.

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury.

REFER TO THE PARTS LIST WHEN FOLLOWING THESE INSTRUCTIONS.

1. MAKE SURE THE FIREPLACE GAS SUPPLY IS TURNED OFF.

2. Locate the gas-supply stub inside the fi replace and remove the cap, if attached (see Fig. 6-4).

CAUTION: When removing the cap, make sure the stub does not turn, loosening the connection inside the wall.

3. Locate the grate (Item 7) and attach the log locators (Item 13) to the 2 outer bars of the grate with screws and nuts. The log locators should be positioned on the middle of the bars with screw slots facing towards fi replace side walls (Fig. 6-5).

4. Attach the nut end of the fl ex connector (Item 9) to the adapter found on the regulator behind the valve.

Tighten securely.

5. Place the burner pan into the fi replace so that it is centered.

6. Be sure gas to the fi replace is off. Attach the large adapter end of the fl ex connector (Item 9) to the gassupply stub using a pipe compound resistant to all gases. Ensure adapter (and nut) are tightened securely.

Ensure the pan rests level on the fi replace fl oor after connection. Adjust the pan if necessary.

Fig. 6-4

Fig. 6-5 Log locators on grate

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Gas line cap

Gas supply line stub

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INSTALLATION (cont.)

7. LEAK TEST: Turn on the fi replace gas supply, and test at all connections for leaks using the appropriate soapy water solution. If bubbles appear, a leak is present. Turn off the gas and tighten at all connections. Repeat until no leaks are present. If a leak persists, turn off the gas supply and contact the local gas company or dealer.

NEVER USE A FLAME TO CHECK FOR LEAKS.

Turn off the gas supply prior to proceeding.

Important: Heatshields must be in place during operation of the gas log set. Overheating of the valve will cause shut down of the gas log set or other operating problems.

Fig. 7-1

Heat shield

(removed)

Safety (ON/OFF) valve

Ignitor

Spark wire

Regulator

Burner pan

Thermocouple

(underneath)

To gas supply

Thermocouple wire

GRANULE, EMBER, AND GRATE PLACEMENT

GRANULE PLACEMENT

The granules supplied with the unit are specially selected for use with either propane gas or natural gas. They maximize fl ame distribution and reduce carbon buildup.

1. Fill the burner pan completely with the granules* (Item 11). See

Fig. 7-2. Avoid spilling the granules on the pilot kit.

*Note: Use only select sand for natural gas burners and vermiculite for propane gas burners.

2. Slope the granules at the same angle as the burner pan. This is important to ensure quiet lighting and even fl ame distribution.

3. Pour a small amount of the granules along the outside edges of the burner pan (Fig. 7-2). This prevents fl ame diversion.

Burner pan

Granules

Fig. 7-2 Granule placement

EMBER PLACEMENT

Sprinkle the glowing embers (Item 10) lightly and evenly over the entire surface of the granules (in the pan only).

Break up any clumps that may have developed during shipment.

Important: Do not add any additional embers to this log set. Any additional embers may cause unsafe operation.

GRATE PLACEMENT

Center the grate over the burner pan.

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LOG PLACEMENT

1. Log placement is very important for the proper

operation and performance of the Real-Fyre

®

gas

log set. Although you have some fl exibility in the log arrangement, it is necessary to follow the log placement instructions carefully to fully enjoy the log set.

2. Place the bottom logs on the grate. The log locators ensure that adequate space between the logs is maintained for a clean burn (Fig. 8-1).

3. Place the middle/top logs diagonally with space between the logs so that the fl ames are not choked off. Adjust the middle/top logs until desired look, and fl ame pattern are achieved. Flexibility is possible provided excessive sooting does not result from fl ames striking the logs too directly. Reference Fig. 8-2 for some examples.

Styles and sizes will vary depending upon the log set ordered. If the log set ordered includes placement instructions; follow those instructions.

Fig. 8-1

Fig. 8-2

CAUTION: Burn hazard. Logs will remain hot for some time after use. You must maintain the log layout as shown to ensure proper operation of your log set. If you need to reposition any log to maintain the proper layout, use heat-resistant gloves or allow logs adequate time to cool before handling.

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OPERATING THE LOG SET - LIGHTING AND EXTINGUISHING

FOR YOUR SAFETY, READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fi re or explosion may result, causing property damage, personal injury, or loss of life.

A. BEFORE LIGHTING, smell all around the gas log set area for gas. Be sure to smell next to the fl oor because some gas is heavier than air and will settle on the fl oor.

C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it. Call a qualifi ed service technician. Force or attempted repair may result in fi re or explosion.

B. IF YOU SMELL GAS:

• Shut off the gas to the appliance.

• Extinguish any open fl ame.

• If odor continues, keep away from the

appliance, and immediately call the gas supplier or fi re department.

D. Do not use the gas log set if any part has been underwater. Immediately call a qualifi ed service technician to inspect the gas log set and to replace any part of the control system and any gas control that has been underwater.

LIGHTING THE GAS LOG SET

1. After you have fi nished checking for leaks, ensure that the unit is turned completely off by pushing in the

ON/OFF control knob and turning clockwise toward OFF until you reach a stop.

2. Turn the ON/OFF control knob counter-clockwise to the ON position. DO NOT PUSH KNOB IN!

Note: You should not hear or smell any gas at this point.

3. Wait fi ve (5) minutes to clear out any gas. Smell for gas, including near the fl oor. If you smell gas, stop and follow step B of the safety information above. If you don’t smell gas, go to the next step.

4. LIGHTING INSTRUCTIONS

a. Press and hold in the electronic ignitor button. The ignitor will spark with a rapid clicking noise.

b. While holding in the electronic ignitor, push in the ON/OFF control knob to open the valve. Burner will now ignite at the maximum BTU input.

c. Continue to hold knob for 10-15 seconds; this will allow the safety valve to activate and the main burner to remain burning.

Note: Electronic igniter may not properly operate when exposed to high moisture. To manually light the burner, lay a long-stem match on the surface of the embers near the gas inlet (do not hold the

match in your hand) or use a lighted long necked butane lighter.

TURNING OFF THE GAS LOG SET

1. Push in the ON/OFF control knob and turn clockwise toward OFF until you reach a stop (burner will extinguish).

Fig. 9-1

Electronic ignitor

On/Off control knob

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ACTIONNANT LA NOTATION RÉGLÉE - ÉCLAIRAGE ET S'ÉTEIGNANT

POUR VOTRE SÛRETÉ, LISEZ AVANT L'ALLUMAGE

AVERTISSEMENT: Si vous ne suivez pas ces instructions exactement, une incendie ou une explosion peut résulter, entraînant des dégats matériels, le dommage corporel, ou des pertes humaines.

A. AVANT L'ALLUMAGE, sentez tous autour du secteur réglé de notation de gaz pour le gaz.

Soyez sûr de sentir à côté du plancher parce qu'un certain gaz est plus lourd que l'air et arrangerez sur le plancher.

B. SI VOUS SENTEZ LE GAZ:

C. Utilisez seulement votre main pour enfoncer ou pour tourner le bouton de commande de gaz. N'utilisez jamais les outils. Si le bouton n'enfoncera pas ou ne tournera pas à la main, n'essayez pas de le réparer. Appelez un technicien qualifi é de service.

La force ou la réparation essayée peut avoir comme conséquence l'incendie ou l'explosion.

• Coupez le gaz à l'appareil

• Éteignez-vous n'importe quelle fl amme nue.

• Si l'odeur continue, gardez à partir de

l'appareil, et appelez immédiatement le fournisseur ou les corps de sapeurs-pompiers de gaz.

D. N'employez pas la notation de gaz réglée si n'importe quelle partie a été sous-marine. Appelez immédiatement un technicien qualifi é de service pour inspecter l'ensemble de notation de gaz et pour remplacer n'importe quelle partie du système de contrôle et de n'importe quelle commande de gaz qui a été sous-marine.

ALLUMAGE DE L'ENSEMBLE DE NOTATION DE GAZ

1. Après que vous ayez fi ni la vérifi cation les fuites, assurez-vous que l'unité est arrêtée complètement en enfonçant le bouton de commande "MARCHE/ARRÊT" et en tournant dans le sens des aiguilles d'une montre vers AU LOIN jusqu'à ce que vous atteigniez un arrêt.

2. Tournez le bouton de commande "MARCHE/ARRÊT" dans le sens contraire des aiguilles d'une montre

à la position de fonctionnement. NE POUSSEZ PAS LE BOUTON DEDANS!

Note: Vous ne devriez entendre ou sentir aucun gaz en ce moment.

3. Attendez cinq (5) minutes pour dégager dehors n'importe quel gaz. Sentez pour le gaz, y compris près du plancher. Si vous sentez le gaz, arrêtez et suivez l'étape B d'information de sûreté ci-dessus. Si vous ne sentez pas le gaz, passez à la prochaine étape.

4. INSTRUCTIONS D'ÉCLAIRAGE

a. Pressez et tenez dans le bouton électronique d'allumeur. L'allumeur étincellera avec un bruit cliquant sur rapide.

b. Tout en se tenant dans l'allumeur électronique, enfoncez le bouton de commande "MARCHE/ARRÊT" pour ouvrir la valve. Le brûleur mettra à feu maintenant à l'entrée de Btu de maximum.

c. Continuez à tenir le bouton pendant 10-15 secondes; ceci permettra à la soupape de sûreté d'activer et au brûleur principal de rester brûlant.

Note: La bougie électronique peut correctement ne pas fonctionner une fois exposée à l'humidité élevée.

Pour allumer manuellement le brûleur, étendez une allumette de long-tige sur la surface des braises près de l'admission de gaz

(ne tenez pas l'allumette dans votre main) ou employez un long

Fig. 10-1

Allumeur piézo-électrique allumeur étranglé allumé de butane.

ARRÊTER L'ENSEMBLE DE NOTATION DE GAZ

1. Enfoncez le bouton de commande "MARCHE/ARRÊT" et tournez dans le sens des aiguilles d'une montre vers AU LOIN jusqu'à ce que vous atteigniez un arrêt (le brûleur s'éteindra).

Bouton de commande

"Marche/

Arrêt"

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TECHNICAL DATA AND SPECIFICATION INFORMATION

MAINTENANCE

Once installed and operating properly, the Real-

Fyre ® gas log set requires very little maintenance.

You should inspect the log set and control annually for the following:

1. Excessive sooting - Some sooting of the log set is normal and adds to the appearance of burned wood. If sooting accumulates, you may brush the soot off with a stiff brush. Do not use water or soot cleaners to clean off the soot.

2. Settling of glowing embers and granules -

Moisture may cause the granules and glowing embers in the burner pan to settle and affect the burn. Using a screwdriver or fl at blade knife, carefully stir the granules and embers, loosening the materials.

3. Debris around the control - Inspect the control to be sure it is free of any dirt or debris.

SERVICE

While some minor service conditions may be handled by the owner of the log set, it is recommended that a qualifi ed service technician be called to service the gas log set and control should service be required. The TROUBLESHOOTING section of these instructions serves as a guide for ensuring optimum performance of the gas log set.

FLAME DESCRIPTION

Observe the fl ames. The main burner fl ames should be blue at the base and a combination of blue/ yellow at the body and at the tips. They should be

5" to 8" above the logs, with the center fl ame being the tallest (see cover photo). Flames in the ember burner should be

1

/

4

" above the embers.

To adjust the fl ame pattern, take a long blade screwdriver or similar tool and stir the granules until the desired pattern is achieved. DO NOT REMOVE GRANULES FROM THE BURNER PAN

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TROUBLESHOOTING THE GAS LOG SET

SYMPTOM

1. Excessive smoking and sooting

Note: Like burning natural fi rewood, the Real-

Fyre

®

gas log set i s d e s i g n e d t o burn with a yellow smoky fl ame. Some sooting is common and desirable.

2. Low fl ame

CAUSE

A. Poor draft or down draft

B. Improper set for gas used B. Use only a natural gas set with natural gas. Use only a propane gas set with propane gas.

C. Damper closed

D. Set is positioned too close to the front of the fi rebox

C. Open damper fully when operating gas log set.

D. Move set so that the back of the grate touches the back wall of the fi rebox.

E. Improper log placement

SOLUTION

A. Check for chimney blockage.

Be sure chimney is at least

3' taller than anything within

10’ of it in all directions. If not, consult a chimney sweep.

Chimney cap or fan may help.

Under severe conditions, you may need to open a window near the fi replace about 1" to

2" when burning the log set.

E. Be sure the bottom logs are spaced at least 3" apart. Top logs should be placed to minimize fl ame impingement.

F. Open air mixer completely.

F. Air mixer on propane set is closed

A. Incorrect log set size for burner system

B. Insuffi cient gas supply

A. Consult the dealer for proper set.

B. Other gas appliances may be competing for gas supply.

Consult installer or plumber.

Orifi ce size is based upon 7" w.c. pressure for natural gas and 11" w.c. pressure propane gas. Plumbing must supply adequate pressure.

C. Blockage or kink in connector kit, plumbing or burner orifi ce

D. Valve not fully open

C. Clean out blockage. If connector kit is kinked, replace it.

D. Open valve fully.

REV 0 - 1407291455

12

L-A2-299

TROUBLESHOOTING THE GAS LOG SET (cont.)

SYMPTOM

3. Uneven fl ame distribution

(Lower at one end of the burner)

CAUSE

A. Clogged or blocked portholes

B. Insuffi cient gas pressure and/or supply

C. Granules may be packed down too tightly or not evenly

4. Flame backing out of air mixer (propane)

D. Auxiliary shut-off valve partially closed

E. Valve not fully open

A. Clogged or blocked portholes

B. Insuffi cient gas pressure and/or supply

C. Granules may be packed down too tightly

D. Excessive gas pressure

SOLUTION

A. Portholes can be cleared of foreign object by running a wire through them.

B. Consult installer or plumber

(see solution 2b).

C. Loosen granules around burner pipe by running a kitchen knife along both sides of pipe. Even out granules in burner pan.

D. Open valve fully. Usually, you will fi nd this along the wall 3’ from the fi replace.

E. Open valve fully.

A. Portholes can be cleared of foreign object by running a wire through them.

B. Consult installer or plumber

(see solution 2b).

C. Loosen granules around the burner by running a kitchen knife along both sides of the pipe. Be sure lava granules are used.

D. Contact the gas supplier.

REV 0 - 1407291455

13

L-A2-299

WARRANTY

PETERSON VENTED DECORATIVE GAS APPLIANCE

LIMITED WARRANTY

Robert H. Peterson Co. ("RHP") warrants your Real Fyre

®

vented decorative gas appliance to be free from defects in material and workmanship.

Peterson vented ceramic refractory gas logs are warranted for as long as you own them (lifetime).

Peterson vented burner assemblies are WARRANTED for TEN (10) YEARS. Peterson vented outdoor stainless-steel burner assemblies are warranted for FIVE (5) YEARS.

Peterson glass, gems, nuggets, and fi ber-ceramic blend gas logs are warranted for FIVE (5) YEARS.

SPK-26 controls are warranted for THREE (3) YEARS.

APK-17 controls (including -17 valve) are warranted for TWO (2) YEARS.

All other Peterson valves, pilots, and controls are warranted for ONE (1) YEAR (excluding batteries).

A COPY OF YOUR SALES SLIP FOR PROOF OF PURCHASE IS REQUIRED

This warranty applies to the original purchaser for products which are installed in the United States or Canada and which are operated and maintained as intended for single family residential usage. This warranty is valid only with proof of purchase, shall commence on the date of purchase, and shall terminate (both as to original and any replacement products) on the anniversary date of the original purchase of the product stated on the above schedules.

This warranty covers defects in material and workmanship. This warranty does not cover parts which become defective as a result of negligence, misuse, use not in compliance with the Owner’s Manual/Installation Instructions, accidental damage, improper handling, improper storage, improper installation, lack of required routine maintenance (as specifi ed in the Owner’s Manual/Installation Instructions), electrical damage, local gas impurities or failure to protect against combustibles. Product must be installed (and gas must be connected) as specifi ed in the Owner’s Manual/Installation Instructions by a qualifi ed professional installer. Modifi cations to products which are not specifi cally authorized will void this warranty. Accessories, parts, valves, remotes, etc. when used must be Peterson products or this warranty is void. Warrantied items will be repaired or replaced at Peterson’s sole discretion.

This warranty does not apply to rust, corrosion, oxidation, or discoloration unless the affected part becomes inoperable.

This warranty does not cover labor or labor related charges, except as provided by separate specifi c written programs from the Peterson Co. All repair work must be performed by a qualifi ed professional service person and requires prior approval of Peterson.

Peterson may require the defective product or part to be returned to the factory to determine the cause of failure. Peterson will pay freight charges if the product or part is determined to be defective. This warranty does not cover breakage in shipment from our (Independent) distributor to its customer if the damage is determined to have occurred during that shipment.

This warranty specifi cally excludes liability for indirect, incidental, or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specifi ed legal rights, and you may have other rights that vary from state to state or province.

For additional information regarding this warranty, or to place a warranty claim, contact the R. H. Peterson dealer where the product was purchased.

TO REGISTER YOUR PRODUCT ONLINE GO TO: WWW.RHPETERSON.COM,

AND CLICK ON PRODUCT REGISTRATION. THANK YOU FOR YOUR PURCHASE.

FOR USE IN THE COMMONWEALTH OF MASSACHUSETTS

INSTALLATION OF THIS APPLIANCE MUST BE PERFORMED BY A MASSACHUSETTS

LICENSED PLUMBER OR GAS FITTER ONLY.

CONNECTOR KITS USED FOR INSTALLATION AND OPERATION OF THIS APPLIANCE

MUST NOT BE MORE THAN 36" IN LENGTH.

FIREPLACE DAMPER MUST BE REMOVED OR PERMANENTLY FIXED/WELDED IN FULL

OPEN POSITION PRIOR TO INSTALLING THIS PRODUCT.

Quality Check Date:_________________

Burner Orifi ces Nat.

L.P.

Leak Test: ___________ Model#: ___________________

Main: ____ ____ Burn Test: ___________ Serial#: ___________________

Other: ____ ____ Gas Type: Nat. / L.P. Air Shutter: ___________________

Inspector: ___________________

Robert H. Peterson Co. • 14724 East Proctor Avenue • City of Industry, CA 91746

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