HP LaserJet 1022 Printer series User guide
Oglas
Oglas
HP LaserJet 1022, 1022n, 1022nw
User Guide
HP LaserJet 1022, 1022n, and 1022nw printers
User Guide
Copyright information
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Part number: Q5912-90949
Edition 3, 04/2009
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Trademark credits
Microsoft® and Windows® are
U.S. registered trademarks of Microsoft
Corporation.
Energy Star® and the Energy Star logo® are US registered marks of the United
States Environmental Protection Agency.
Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard
Company under license.
UNIX® is a registered trademark of The
Open Group.
Linux® is a U.S. registered trademark of
Linus Torvalds.
Table of contents
ENWW
1 Printer basics
2 Printer connections
3 Managing the printer
iii
iv
4 Printing tasks
5 Maintenance
6 Problem solving
ENWW
ENWW
More than one sheet of media feeds through the printer at one time ..............................68
Appendix A Printer specifications
Appendix B Regulatory information
v
vi
Appendix C Warranty and licensing
Appendix D HP parts and accessories
Appendix E Service and support
Index
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1
Printer basics
This chapter provides information on the following topics:
● Quick access to more information
● Printer media considerations
ENWW 1
Quick access to more information
NOTE
The following sections provide resources for additional information about the
HP LaserJet 1020 series printer.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models.
Web links for drivers, software, and support
If you need to contact HP for service or support, use one of the following links.
HP LaserJet 1022 printer
● In the United States, see http://www.hp.com/support/lj1022/ .
● In other countries/regions, see http://www.hp.com/ .
User guide links
●
(location of printer components)
●
●
●
Where to look for more information
● CD user guide: Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer.
● Online Help: Information on printer options that are available from within printer drivers.
To view a Help file, access the online Help through the printer driver.
● HTML (online) user guide: Detailed information on using and troubleshooting the printer. Available at http://www.hp.com/support/lj1022/ . Once connected, select Manuals.
2 Chapter 1 Printer basics ENWW
Printer configurations
Below are the standard configurations for the HP LaserJet 1022, 1022n, and 1022nw printers.
NOTE
HP LaserJet 1022 printer
● 18 pages per minute (ppm) A4 media and 19 ppm for letter media
● First page out in as few as 8 seconds
● ProRes 1200 print quality setting that provides fine-line detail at 1200 x 1200 dots per inch (dpi)
● 250-sheet main input tray
● Priority feed slot
● 100-sheet output capacity
● EconoMode (saves toner)
● Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than rest of the document
● 8 MB RAM
● 2,000-page print cartridge
● Host-based printer drivers
● USB 2.0 High Speed
● Power switch
● 26 PCL fonts
HP LaserJet 1022n printer
The HP LaserJet 1022n printer includes an internal network port.
For more information about printer drivers, see http://www.hp.com/support/lj1022/ .
NOTE
HP LaserJet 1022nw printer
The HP LaserJet 1022nw printer includes all of the features of the HP LaserJet 1022n printer with the addition of integrated 802.11b/g wireless connectivity.
For more information about this product, see the HP LaserJet 1022nw Wireless User Guide.
ENWW Printer configurations 3
Walkaround
The following illustrations identify the components of the HP LaserJet 1022, 1022n, and
1022nw printers.
1 Output bin
2 Input tray cover
3 250-sheet main input tray
4 Priority feed slot
5 Output media support
6 Print cartridge door
7 C
ANCEL
button
8 G
O
button
9 Go light
10 Ready light
11 Attention light
12 Wireless light (HP LaserJet 1022nw printer only)
1 Internal network port (HP LaserJet 1022n and HP LaserJet 1022nw printers only)
2 USB port
3 Power receptacle
4 On/off switch
4 Chapter 1 Printer basics ENWW
Printer control panel
The printer control panel is composed of three lights and two buttons. The
HP LaserJet 1022nw printer has an additional light at the top of the control panel. These lights produce patterns that identify your printer's status.
NOTE
1 C
ANCEL
button: To cancel the print job that is currently printing, press the C
ANCEL
button.
2 G
O
button: To print a Demo page or to continue printing while in manual feed mode, press and release the G
O
button. To print a Configuration page, press and hold the G
O
button for 5 seconds.
3 Go light: Indicates that the printer is receiving data when flashing.
4 Ready light: Indicates that the printer is ready to print.
5 Attention light: Indicates that the printer media input trays are empty, the print cartridge door is open, the print cartridge is missing, or other errors. See
for more information.
6 Wireless light: (HP LaserJet 1022nw printer only) When the Wireless light is on solid, a wireless connection has been established. When the Wireless light is off, wireless operation is disabled.
When the Wireless light is flashing, the printer is trying to establish a wireless connection.
See
for a description of the light patterns.
ENWW Printer control panel 5
Media paths
The following sections describe the input trays and output bin.
Priority feed slot
You should use the priority feed slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the priority feed slot to print the first page on different media than the rest of the document.
Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.
See
Choosing paper and other media for more information about media types.
Main input tray
The main input tray, accessed from the front of the printer, holds up to 250 sheets of 20-lb paper or other media. For information about media specifications, see
Printer capacities and ratings .
Media guides ensure the media is correctly fed into the printer and the print is not skewed
(crooked on the media). The main input tray has both side and front media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.
6 Chapter 1 Printer basics ENWW
Output bin
The output bin is located on the top of the printer. Printed media is collected here in the correct sequence. The output media support provides improved stacking for large print jobs.
ENWW Media paths 7
Printer software
NOTE
The following sections describe the supported operating systems and the software that are provided with the HP LaserJet 1022, 1022n, and 1022nw printers.
Not all software is available in all languages.
NOTE
Supported operating systems
The printer comes with software for the following operating systems:
● Windows XP
● Windows 2000
● Windows ME
● Windows 98 Second Edition (SE)
● Windows Server 2003
For more information about upgrading from Windows 2000 Server to Windows
Server 2003, go to http://www.microsoft.com/ .
For more information about Windows Server 2003 Point and Print, go to http://www.microsoft.com/ .
For more information about Windows Server 2003 Terminal Services and Printing, go to http://www.microsoft.com/ .
● Mac OS X v10.2 and later
Printer software for Windows computers
The following sections provide instructions for installing the printer software on various
Windows operating systems and the software that is available to all users of the printer.
To install printer software
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow
the on-screen installation instructions.
If the Welcome screen does not open, click Start on the Windows task bar, click Run, type
Z:\setup
(where Z is your CD drive letter), and click OK.
Printer drivers
A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer.
8 Chapter 1 Printer basics ENWW
NOTE
NOTE
NOTE
ENWW
Printer properties (driver)
Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways:
● Through the software application that you are using to print. This only changes the settings for the current software application.
● Through the Windows operating system. This changes the default settings for all future print jobs.
Because many software applications use a different method of accessing the printer properties, the following section describes the most common methods used in
Windows 98 SE, 2000, ME, and Windows XP.
To only change the settings for the current software application
Although the steps can vary between software applications, this is the most common method.
1. From the File menu in the software application, click Print.
2. On the Print dialog, click Properties.
3. Change the settings, and click OK.
To change the default settings for all future print jobs in
Windows 98 SE, 2000, and ME
1. In the Windows task bar, click Start, select Settings, and click Printers.
2. Right-click the HP LaserJet 1020 series printer icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
In Windows 2000, many of these features are available from the Printing Preferences menu.
To change the default settings for all future print jobs in Windows XP
1. In the Windows task bar, click Start, select Settings, and click Printers and Faxes.
2. Right-click the HP LaserJet 1020 series printer icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.
Printer properties online help
The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer's default settings. For some drivers, online help gives instructions on using contextsensitive help. Context-sensitive help describes the options for the driver feature you are currently accessing.
Printer software 9
To access the printer properties online help
1. From the software application, click File, and then click Print.
2. Click Properties, and then click Help.
Print setting priorities
There are two ways to change print settings for this printer: in the software application or in the printer driver. For the HP LaserJet 1022n and HP LaserJet 1022nw printers, you can also change print settings through the embedded web server. Changes made to print settings are prioritized according to where the changes are made, as follows:
● Changes made in the software application override settings changed anywhere else.
Within a software application, changes made in the Page Setup dialog box override changes made in the Print dialog box.
● Changes made in the printer driver do not override settings changed in the software application.
● Changes made in the embedded web server have the lowest priority.
If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest priority.
Printer software for Macintosh computers
The following sections describe how to access the Macintosh software for the
HP LaserJet 1022, 1022n, and 1022nw printers.
Accessing the printer driver (Mac OS X v10.2 and later)
1. Print Center or Printer Setup Utility should automatically launch. If it does not launch, perform the following steps: a. Double-click the hard drive icon on the desktop.
b. Open the Applications folder, and then open the Utilities folder.
c. Double-click Print Center or Printer Setup Utility, depending on the operating system.
2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer and the printer are connected:
● USB
● Rendezvous (for HP LaserJet 1022n and 1022nw printers only)
4. Select the printer name from the printer list.
5. Click Add.
Embedded web server
This feature is only available on the HP LaserJet 1022n and HP LaserJet 1022nw printers.
NOTE
10 Chapter 1 Printer basics ENWW
With the embedded web server, you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a web browser (such as Netscape
Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded web server to configure the printer, view status information, purchase printer supplies, and obtain troubleshooting information.
The following web browsers support the embedded web server:
● Internet Explorer V5.5 (and later)
● Netscape Navigator V4.75 (and later)
● Apple Safari
See
Using the embedded web server for more information.
ENWW Printer software 11
Printer media considerations
CAUTION
HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.
The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems:
● Poor print quality
● Increased media jams
● Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which HP has no control.
Before purchasing a large quantity of media, make sure that it meets the requirements specified in this user guide and in the HP LaserJet printer family print media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see
for more information about ordering the guidelines. Always test media before you purchase a large quantity.
Using media that does not meet HP's specifications might cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service agreements.
Supported media sizes
For information about supported media sizes, see
Printer capacities and ratings
.
12 Chapter 1 Printer basics ENWW
2
Printer connections
This chapter provides information on the following topics:
ENWW 13
USB connections
The HP LaserJet 1022, 1022n, and 1022nw printer models support USB 2.0 High Speed connections.
Connecting the USB cable
1. Plug the USB cable into the printer.
2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation.
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Network connections
The HP LaserJet 1022n and HP LaserJet 1022nw printers can connect to networks through the internal network port. The HP LaserJet 1022nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1022n and 1022nw printers. The following table identifies what is required to add networking to the printers.
Networking options
HP LaserJet model
1022n
1022nw
10/100Base-TX
Included
Included
802.11b/g
HP Jetdirect 380x
(802.11b only)
Included
Bluetooth®
HP bt1300
HP bt1300
To order the print server, see
10/100 networking and wireless print servers .
Connecting to the network
Connect one end of a network cable to the network connector on the back of the device, and connect the other end to the network. Be sure to install the printer driver on all computers that connect to the network and need to use the printer.
NOTE The following procedures are for the HP LaserJet 1022n and HP LaserJet 1022nw printers only.
The Ethernet network must be functional before proceeding with the following instructions.
ENWW Network connections 15
NOTE
NOTE
Connect the printer to a wired network
To connect the HP LaserJet 1022n or HP LaserJet 1022nw printer to a wired network, you need the following:
● Functional wired network
● CAT-5 Ethernet cable
To connect the printer to the network, perform the following steps:
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub port or router.
2. Connect the CAT-5 Ethernet cable to the internal network port on the back of the printer.
3. Check that one of the network lights (10 or 100) on the network port located on the back of the printer comes on.
It might take a few moments for the printer network settings to become active and available for use. If one of the network lights does not come on, see
Wired network setup problem solving
.
4. Print a Configuration page. When the printer is in the Ready state, press and hold the
G
O
button for 5 seconds.
To restore the printer configuration defaults, turn the printer off. Hold the C
ANCEL
and G
O buttons, and then turn on the printer. Continue to press the G
O
and C
ANCEL
buttons until the printer is in the Ready state (from 5 to 30 seconds).
Install the printer software
1. Close all applications.
2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome screen displays.
3. Click Next, and follow the installation instructions to check and prepare the system and install drivers, plug-ins, and software.
This might take several minutes.
16 Chapter 2 Printer connections ENWW
Wireless connections
NOTE
The HP LaserJet 1022nw printer includes the IEEE 802.11b/g standard for wireless networking.
The HP LaserJet 1022n printer supports the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories.
For a complete list of available internal HP Jetdirect wireless print servers and HP bt1300
Wireless Printer Adapters (Bluetooth), see
10/100 networking and wireless print servers
.
For more information about wireless printing, see
ENWW Wireless connections 17
Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1022nw printer has built-in wireless connectivity. For the other printer models, see
10/100 networking and wireless print servers for a list of
available wireless print servers.
IEEE 802.11b/g standard
With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or
Linux® network operating systems. This wireless technology provides a high-quality printing solution without the physical constraints of wiring. Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables.
Optional external HP Jetdirect 802.11b/g print servers are available for USB connections.
See the documentation that came with the HP LaserJet 1022nw printer for more information.
Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be used to wirelessly connect computers, printers, personal digital assistants, cell phones, and other devices.
Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not have to be in the same room, office, or cubicle with an unobstructed line of sight in order to communicate. This wireless technology increases portability and efficiency within business network applications.
18 Chapter 2 Printer connections ENWW
3
Managing the printer
This chapter provides information on the following topics:
● Using the embedded web server
ENWW 19
Printer information pages
Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer.
Demo page
The Demo page contains examples of text and graphics. To print the Demo page from the printer, press the G
O
button when the printer is ready (Ready light on).
Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration page from the printer or the embedded web server.
To print the Configuration page from the printer, press the G
O
button for 5 seconds when the printer is ready (Ready light on).
Printer Test page
The Printer Test page contains information about printer driver and port settings. The page also contains information about the printer name and model, computer name, and so on.
You can print the Printer Test page from the printer driver.
20 Chapter 3 Managing the printer ENWW
Using the embedded web server
NOTE
NOTE
The embedded web server can be directly accessed on the HP LaserJet 1022n and
HP LaserJet 1022nw printers. You do not need to install any software on the computer. You only need to have a supported web browser. To use the embedded web server, you must have Apple Safari, Microsoft Internet Explorer V5.5 or later, or Netscape Navigator V4.75 or later.
The embedded web server does not provide e-mail or status alerts.
The embedded web server is available in English only.
The embedded web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded web server:
● View printer status information.
● View and print internal pages.
● Order new supplies.
● Set the type of paper loaded in each tray.
● View and change the printer default configuration settings.
● View and change network configuration.
The embedded web server works when the printer is connected to an IP-based network. The embedded web server does not support IPX-based printer connections.
You do not have to have Internet access to open and use the embedded web server.
However, if you click a link in the Other Links area, you must have Internet access to go to the site associated with the link.
NOTE
To open the embedded web server
1. In a supported web browser, type the IP address or hostname for the printer. To find the
IP address, print a Configuration page at the printer by pressing and holding the G
O button for 5 seconds.
Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The embedded web server has three tabs that contain settings and information about the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that you want to view.
Information tab
The Information tab consists of the following pages:
● Device Status: This page displays product information such as the network name, network address, and model information.
● Configuration: This page shows the information found on the printer Configuration page.
ENWW Using the embedded web server 21
NOTE
Settings tab
This tab allows you to configure the printer settings from your computer, such as default paper size and EconoMode. If this printer is networked, always consult with the printer administrator before changing the settings on this tab.
Networking tab
This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network.
Other links
This section contains links that connect you to the Internet. You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded web server, you must connect before you can visit these websites.
Connecting might require that you close and then reopen the embedded web server.
● HP Instant Support: This link connects you to a set of dynamic web pages to solve specific problems and to determine what additional services are available for the printer.
● Product Registration: This link connects you to the product registration page on the
HP website.
● Order Supplies: This link connects you to the Sure Supply website to order genuine HP supplies from HP or a reseller of your choice.
● Product Support: This link connects you to the support site for the HP LaserJet 1020 series printer. You can search for help regarding general topics.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models.
22 Chapter 3 Managing the printer ENWW
4
Printing tasks
This chapter provides information on the following topics:
● Understanding print quality settings
● Optimizing print quality for media types
● Choosing paper and other media
● Loading media into the input trays
● Printing on transparencies or labels
● Printing on letterhead and preprinted forms
● Printing on custom-size media and cardstock
● Printing on both sides of the paper (manual two-sided printing)
● Printing multiple pages on a single sheet of paper (N-up printing)
ENWW 23
Manual feed
You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the priority feed slot and load letterhead into the main input tray.
To print using manual feed
1. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
2. On the Paper/Quality tab, select Manual Feed from the Source is drop-down list.
3. Feed media into the priority feed slot, and press the G
O
button each time to print.
24 Chapter 4 Printing tasks ENWW
Canceling a print job
You can cancel a print job from a software application or a print queue.
To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options.
● Printer control panel: To cancel the print job, press and release the C
ANCEL
button on the printer control panel.
● Software application: Typically, a dialog box appears briefly on your screen, allowing you to cancel the print job.
● Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there. Click Start, Settings, and Printers or Printers and
Faxes. Double-click the HP LaserJet 1022 icon to open the window, select your print job, and click Delete or Cancel.
● Desktop print queue (Mac OS X): Open Print Center, double-click the printer name, select the print job, and click Delete.
● Embedded web server: Open the printer's embedded web server page, and click
Cancel Job. See
for more information.
If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state.
ENWW Canceling a print job 25
Understanding print quality settings
NOTE
NOTE
Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See
Optimizing print quality for media types for more
information.
You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following are the settings:
● ProRes 1200: This setting provides fine-line detail at 1200 x 1200 dpi.
● FastRes 1200: This setting provides 1200 dpi effective output quality.
● 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology (REt) for improved text.
● EconoMode (Save Toner): Text is printed using less toner. This setting is useful when you are printing drafts. You can turn on this option independently of other print quality settings.
1. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
2. On the Finishing tab (the Layout tab for some Macintosh drivers), select the print quality setting you want to use.
Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about the availability of features for that driver.
To change the print quality settings for all future print jobs, access the properties through the
Start menu in the Windows task bar. To change the print quality settings only for the current software application, access the properties through the Print Setup menu in the application you are using to print. See
Printer properties (driver) for more information.
26 Chapter 4 Printing tasks ENWW
Optimizing print quality for media types
NOTE
Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are using to optimize the print quality.
You can access the optimizing feature from the Paper/Quality tab in your printer driver or from the embedded web server.
The HP LaserJet 1022, 1022n, and 1022nw printers provide a number of print modes that allow the unit to adapt more specifically to the printer's media environment. The following tables provide an overview of the driver print modes.
When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases.
Driver print default modes
Mode
PLAIN
LIGHT
HEAVY
CARDSTOCK
TRANSPARENCY
ENVELOPE
LABEL
BOND
ROUGH
COLOR
LETTERHEAD
PREPRINTED
PREPUNCHED
RECYCLED
VELLUM
Media
75 to 104 g/m 2 (20 to 27 lb)
< 75 g/m 2 (20 lb)
90 to 105 g/m 2 (24 to 28 lb)
Cardstock or thick media
4-mil, 0.1 monochrome overhead transparencies
(OHTs)
Standard envelopes
Standard HP LaserJet labels
Bond paper
Rough paper
Plain media
Plain media
Plain media
Plain media
Plain media
Plain media
ENWW Optimizing print quality for media types 27
Guidelines for using media
The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer.
NOTE
Paper
For best results, use conventional 75 g/m 2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage
Symptom
Poor print quality or toner adhesion
Problems with feeding
Dropouts, jamming, or curl
Problem with paper
Too moist, too rough, too smooth, or embossed
Faulty paper lot
Stored improperly
Solution
Try another kind of paper: between 100-250 Sheffield and
4-6% moisture content.
Check the printer and make sure that the appropriate media type has been selected.
Store paper flat in its moistureproof wrapping.
Use lighter paper.
Increased gray background shading
Excessive curl
Problems with feeding
Jamming or damage to printer
Might be too heavy
Too moist, wrong grain direction, or short-grain construction
Cutouts or perforations
Use long-grain paper.
Check the printer and make sure that the appropriate media type has been selected.
Do not use paper with cutouts or perforations.
Use good quality paper.
Problems with feeding Ragged edges
The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature. The printer's maximum temperature is 200°C (392°F) for 0.1 second.
Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.
Do not use raised letterhead.
Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.
28 Chapter 4 Printing tasks ENWW
CAUTION
Labels
HP recommends that you print labels from the priority feed slot.
Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:
● Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature.
● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in any direction.
● Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Transparencies
Transparencies must be able to withstand the printer's maximum temperature of 200°C
(392°F).
Envelopes
HP recommends that you print envelopes from the priority feed slot.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:
● Weight: The weight of the envelope paper should not exceed 90 g/m 2 might result.
(24 lb) or jamming
● Construction: Prior to printing, envelopes should lie flat with less than 6 mm
(0.25 inches) curl and should not contain air. Envelopes that trap air might cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.
● Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive.
● Sizes: The envelope size ranges from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm
(7 x 10 inches).
ENWW Guidelines for using media 29
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.
NOTE
1 acceptable envelope construction
2 unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.
Cardstock and heavy media
You can print many types of cardstock from the media input trays, including index cards and postcards. Some cardstock performs better than others because its construction is better suited for feeding through a laser printer.
For optimum printer performance, do not use paper heavier than 157 g/m 2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.
You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield.
30 Chapter 4 Printing tasks ENWW
NOTE
Cardstock construction
● Smoothness: The 135-157 g/m 2 (36-42 lb) cardstock should have a smoothness rating of 100-180 Sheffield; 60-135 g/m 2 (16-36 lb) cardstock should have a smoothness rating of 100-250 Sheffield.
● Construction: Cardstock should lie flat with less than 5 mm (0.2 inches) of curl.
● Condition: Make sure that the cardstock is not wrinkled, nicked, or otherwise damaged.
● Sizes: Only use cardstock within the following size ranges:
● Minimum: 76 x 127 mm (3 x 5 inches)
● Maximum: 216 x 356 mm (8.5 x 14.0 inches)
Cardstock guidelines
Set margins at least 2 mm (0.08 inches) away from the edges.
Letterhead and preprinted forms
Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium.
Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser-compatible or laser-guaranteed.
Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines:
● Avoid using low-temperature inks (the kind used with some types of thermography).
● Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving.
● Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement.
● When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage.
● Avoid processing preprinted forms that have a finish or coating.
● Avoid using heavily embossed or raised-letterhead papers.
● Avoid papers that have heavily textured surfaces.
● Avoid using offset powders or other materials that prevent printed forms from sticking together.
ENWW Guidelines for using media 31
Choosing paper and other media
NOTE
HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes:
● Minimum: 76 x 127 mm (3 x 5 inches)
● Maximum: 216 x 356 mm (8.5 x 14 inches)
Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use highquality media designed for laser printers. See
Printer media considerations for detailed
paper and media specifications.
Always test a sample of the media before you purchase large quantities. Your media supplier should understand the requirements specified in the HP LaserJet printer family print
media guide (HP part number 5851-1468). See Printer media considerations for more
information.
HP media
HP recommends the following HP media:
● HP Multipurpose Paper
● HP Office Paper
● HP All-in-One Printing Paper
● HP LaserJet Paper
● HP Premium Choice LaserJet Paper
Media to avoid
The HP LaserJet 1022, 1022n, and 1022nw printers can handle many types of media. Use of media outside the printer's specifications will cause a loss of print quality and increase the chance of paper jams.
● Do not use paper that is too rough.
● Do not use paper with cutouts or perforations other than standard three-hole punched paper.
● Do not use multipart forms.
● Do not use paper with a watermark if you are printing solid patterns.
Media that might damage the printer
In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage:
● Do not use media with staples attached.
● Do not use transparencies designed for Inkjet printers or other low-temperature printers.
Use only transparencies that are specified for use with HP LaserJet printers.
32 Chapter 4 Printing tasks ENWW
● Do not use photo paper intended for Inkjet printers.
● Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C
(392°F) for 0.1 second. HP produces a selection of media that is designed for the
HP LaserJet 1022, 1022n, and 1022nw printers.
● Do not use letterhead paper with low-temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for
0.1 second.
● Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to 200°C (392°F) for 0.1 second.
To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.
ENWW Choosing paper and other media 33
Loading media into the input trays
CAUTION
The following sections describe how to load media into the different input trays.
If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See
for more information.
Priority feed slot
The priority feed slot holds one sheet of media up to 163 g/m 2 (43 lb) or one envelope, transparency, or cardstock. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides before feeding the media.
NOTE
250-sheet main input tray
The input tray holds up to 250 pages of 75 g/m 2 (20 lb) paper or fewer pages of heavier media of 25 mm (0.9 inches) or less stack height. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side and front media guides.
When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.
34 Chapter 4 Printing tasks ENWW
Printing an envelope
NOTE
Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes.
1. Before loading the envelope, slide the media guides outward to slightly wider than the envelopes.
NOTE If the envelope has a flap on the short edge, feed that edge into the printer first.
2. Place the envelope with the side to be printed facing up and the top edge along the left media guide.
3. Adjust the media guides to the width of the envelope.
ENWW Printing an envelope 35
NOTE
4. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
5. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type.
Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
6. Print the envelope.
To print using manual feed, see
36 Chapter 4 Printing tasks ENWW
Printing multiple envelopes
NOTE
Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes.
1. Open the input tray cover.
2. Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes.
3. Place the envelopes with the side to be printed facing up and the top edge along the left media guide. Stack up to 15 envelopes.
NOTE If the envelopes have a flap on the short edge, feed that edge into the printer first.
ENWW Printing multiple envelopes 37
4. Adjust the media guides to the length and width of the envelopes.
NOTE
5. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
6. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type.
7. Close the input tray cover.
8. Print the envelopes.
38 Chapter 4 Printing tasks ENWW
Printing on transparencies or labels
CAUTION
CAUTION
Use only transparencies and labels that are recommended for use in laser printers, such as
HP transparency film and HP LaserJet labels. See Printer media considerations for more
information.
Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media type setting. When printing on special media such as transparencies or labels, this adjustment prevents the fuser from damaging the media as it passes through the printer.
Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels.
1. Load a single page in the priority feed slot or load multiple pages in the main input tray.
Make sure that the top of the media is forward and the side to be printed (rough side) is facing up.
2. Adjust the media guides.
3. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
4. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), choose the correct media type.
5. Print the document.
ENWW Printing on transparencies or labels 39
Printing on letterhead and preprinted forms
NOTE
The HP LaserJet 1022, 1022n, and 1022nw printers can print on letterhead and preprinted forms that can withstand temperatures of 200°C (392°F).
1. Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper.
2. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
3. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), choose the correct media type.
4. Print the document.
To print using manual feed, see
To print a single-page cover letter on letterhead, followed by a multiple-page document, load the standard paper in the main input tray, and then feed the letterhead face up in the priority feed slot. The printer automatically prints from the priority feed slot first.
40 Chapter 4 Printing tasks ENWW
Printing on custom-size media and cardstock
CAUTION
NOTE
The HP LaserJet 1022, 1022n, and 1022nw printers can print on custom-size media or cardstock between 76 x 127 mm (3 x 5 inches) and 216 x 356 mm (8.5 x 14 inches).
Use the main input tray for multiple sheets. See
Main input tray for the supported media sizes.
Make sure that the sheets are not stuck together before you load them.
1. Load the media with the narrow side forward and the side to be printed facing up. Adjust the side and front media guides to fit the media.
2. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
3. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select the custom-size option. Specify the dimensions of the custom-size media.
Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
4. Print the document.
To print using manual feed, see
ENWW Printing on custom-size media and cardstock 41
Printing on both sides of the paper (manual two-sided printing)
To print on both sides of the paper (manual two-sided printing), you must run the paper through the printer twice.
NOTE
NOTE
Manual two-sided printing can cause the printer to become dirty, reducing print quality. See
for instructions if the printer becomes dirty.
1. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
2. On the Finishing tab, select Print On Both Sides (Manually) (select Manual Duplex for some Macintosh drivers). Select the appropriate binding option, and click OK.
3. Print the document.
Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
4. After side one has printed, gather the printed pages. Turn the printed side down, and straighten the stack.
42 Chapter 4 Printing tasks ENWW
5. Place the stack back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. Replace the media input tray cover.
6. Press the G
O
button on the control panel to print side two.
ENWW Printing on both sides of the paper (manual two-sided printing) 43
Printing multiple pages on a single sheet of paper (N-up printing)
You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.
NOTE
1. From your software application, access the printer properties (or printing preferences in
Windows 2000 and XP). See
Printer properties (driver) for instructions.
2. On the Finishing tab (the Layout tab for some Macintosh drivers), select the correct number of pages per side of media.
Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
3. (Optional steps) To include page borders, select the check box. To specify the order of pages printed on the sheet, select the order from the drop-down menu.
4. Print the document.
44 Chapter 4 Printing tasks ENWW
Printing booklets
NOTE
NOTE
You can print booklets on letter or A4 paper.
Macintosh computers do not currently support this feature.
1. Load the paper in the main input tray.
2. Access the printer properties (or printing preferences in Windows 2000 and XP). See
for instructions.
3. On the Finishing tab, select the option to Print On Both Sides (Manually). Select the appropriate binding option, and click OK. Print the document.
Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
4. After side one has printed, gather the printed pages. Turn the printed side down, and straighten the stack.
ENWW
5. Place the pages from side one back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first.
Printing booklets 45
6. Press the G
O
button, and wait for side two to print.
7. Fold and staple the pages.
46 Chapter 4 Printing tasks ENWW
Printing watermarks
NOTE Macintosh computers do not currently support this feature.
You can use the watermark option to print text "underneath" (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or
Confidential printed diagonally across the first page or all of the pages of a document.
NOTE
1. From your software application, access the printer properties (or printing preferences in
Windows 2000 and XP). See
Printer properties (driver) for instructions.
2. On the Effects tab, select the watermark you want to use.
Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.
3. Print the document.
ENWW Printing watermarks 47
48 Chapter 4 Printing tasks ENWW
5
Maintenance
This chapter provides information on the following topics:
● Changing the printer separation pad
● Changing the print cartridge
ENWW 49
Cleaning the printer
CAUTION
Clean the outside of the printer with a clean, damp cloth when necessary.
Do not use ammonia-based cleaners on or around the printer.
During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.
Cleaning the print cartridge area
You do not need to clean the print cartridge area often. However, cleaning this area can improve the quality of your printed sheets.
1. Turn the printer off, and then unplug the power cord. Wait for the printer to cool.
CAUTION To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so, you can damage the printer.
2. Open the print cartridge door, and remove the print cartridge.
50 Chapter 5 Maintenance ENWW
3. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity.
4. Replace the print cartridge, and close the print cartridge door.
5. Plug the printer into the power outlet, and then turn on the printer.
ENWW
Cleaning the printer media path
If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers. Cleaning the media path might extend the life of the printer.
Cleaning the printer 51
NOTE
NOTE
For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media, 70 to 90 g/m 2 (18 to 24 lb), with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the media in the input tray.
3. Print a cleaning page. Access the printer properties (or printing preferences in
Windows 2000 and XP). See
Printer properties (driver) for instructions.
The cleaning process takes approximately 3 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer.
52 Chapter 5 Maintenance ENWW
Changing the pickup roller
CAUTION
Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller.
If the printer regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See
to order a new pickup roller.
Failure to complete this procedure might damage the printer.
1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer to cool.
CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
2. Open the print cartridge door, and remove the print cartridge.
ENWW Changing the pickup roller 53
3. Find the pickup roller.
4. Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller toward the front.
5. Gently pull the pickup roller up and out.
6. Position the new pickup roller in the slot. The circular and rectangular slots on each side will prevent you from installing the roller incorrectly.
7. Rotate the top of the new pickup roller away from you until both sides snap into place.
54 Chapter 5 Maintenance ENWW
8. Reinstall the print cartridge, and close the print cartridge door.
9. Plug the printer into the power outlet, and then turn on the printer.
ENWW Changing the pickup roller 55
Cleaning the pickup roller
If you want to clean the pickup roller rather than replace it, follow the instructions below:
1. Remove the pickup roller as described in steps 1 through 5 of
2. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller.
WARNING!
Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the printer and plug in the power cord, allow the alcohol to dry completely.
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see
NOTE In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth.
The cloth may be moistened with water if desired.
56 Chapter 5 Maintenance ENWW
Changing the printer separation pad
NOTE
Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. See
to order a new printer separation pad.
Before you change the separation pad, clean the pickup roller. See
1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer to cool.
2. At the back of the printer, unscrew the two screws holding the separation pad in place.
3. Remove the separation pad.
ENWW Changing the printer separation pad 57
4. Insert the new separation pad, and screw it into place.
5. Plug the printer into the power outlet, and turn on the printer.
58 Chapter 5 Maintenance ENWW
Redistributing toner
CAUTION
When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the print cartridge.
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
1. Open the print cartridge door, and remove the print cartridge from the printer.
CAUTION To prevent damage to the print cartridge, hold the print cartridge at each end.
2. To redistribute the toner, gently rock the print cartridge from front to back.
CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.
3. Reinsert the print cartridge into the printer, and close the print cartridge door.
ENWW Redistributing toner 59
If the print is still light, install a new print cartridge. See Changing the print cartridge for
instructions.
60 Chapter 5 Maintenance ENWW
Changing the print cartridge
CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box.
CAUTION To prevent damage to the print cartridge, hold the print cartridge at each end.
2. Remove the new print cartridge from the packaging, and gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge.
3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to return for recycling.
ENWW Changing the print cartridge 61
4. Insert the new print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door.
CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.
62 Chapter 5 Maintenance ENWW
6
Problem solving
This chapter provides information on the following topics:
● Printed page is different than what appeared on screen
● Wired network setup problem solving
ENWW 63
Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
● Is the printer plugged into a power outlet that is known to work?
● Is the no/off switch in the on position?
● Is the print cartridge properly installed? See
.
● Is paper properly loaded in the input tray? See
Loading media into the input trays .
Yes
No
If you answered yes to the questions above, go to
Step 2: Is the Ready light on?
If the printer will not turn on, Contact HP support .
Step 2: Is the Ready light on?
Do the control panel lights look like this picture?
NOTE See
Printer control panel for a description of the lights and buttons on the control panel.
Yes
No
Go to Step 3: Can you print a Demo page?
If the control panel lights do not look like the picture above, see
.
If you are unable to resolve the problem, Contact
Step 3: Can you print a Demo page?
Press the G
O
button to print a Demo page.
Yes
No
If the Demo page printed, go to
Step 4: Is the print quality acceptable?
If no paper came out, see Paper handling problems .
If you are unable to resolve the problem, Contact
64 Chapter 6 Problem solving ENWW
NOTE
ENWW
Step 4: Is the print quality acceptable?
Yes
No
If the print quality is acceptable, go to
Step 5: Is the printer communicating with the computer?
If the print quality is poor, see
Verify that the print settings are correct for the
media you are using. See Choosing paper and other media
for information on adjusting the settings for various types of media.
If you are unable to resolve the problem, Contact
Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
Yes
No
If the document prints, go to
Step 6: Does the printed page look like you expected?
If the document does not print, see
.
If you are using a Macintosh computer, see
.
If you are unable to resolve the problem, Contact
Step 6: Does the printed page look like you expected?
Yes
No
The problem should be resolved. If it is not resolved,
.
See Printed page is different than what appeared on screen .
If you are unable to resolve the problem, Contact
Contact HP support
● In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020 series printer.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models.
● In other locations, see http://www.hp.com
.
Finding the solution 65
Status light patterns
Light status legend
Symbol for "light off"
Symbol for "light on"
Symbol for "light blinking"
Control panel light message
Light status State of the printer
Ready
The printer is ready to print.
Action
No action is necessary.
Processing data
The printer is receiving or processing data.
Wait for the job to print.
To cancel the current job, press the C
ANCEL
button.
Cleaning mode
A Cleaning page or a Printer
Test page is printing.
Wait until the cleaning page is finished printing and the printer is in the Ready state. This could take up to two minutes.
Wait until the Printer Test page is finished printing and the printer is in the Ready state.
66 Chapter 6 Problem solving ENWW
ENWW
Control panel light message (continued)
Light status State of the printer
Out of memory
The printer is out of memory.
Attention: door open, media out, no print cartridge, or media jam
This printer is in an error state that requires operator intervention.
Printer initialization
A printer initialization is taking place.
Action
The page you are printing might be too complex for the printer's memory capacity. Try lowering the resolution. See
Understanding print quality settings for more information.
Check the following:
● The print cartridge door is completely closed.
● Media is loaded. See
Loading media into the input trays
for instructions.
● The print cartridge is correctly installed in the printer. See
Changing the print cartridge for
instructions.
● There is no media jam.
See
for instructions.
No action is necessary.
Fatal error
All lights are on.
All lights are off.
Unplug the printer for
30 minutes, and then plug the printer back in power outlet.
If the printer still has an error, contact HP Support. See
Make sure that there is power.
Unplug both ends of the power cord, and then plug the power cord back into the printer and the power outlet.
Return to
Status light patterns 67
Paper handling problems
Choose the item that best describes the problem:
●
●
●
More than one sheet of media feeds through the printer at one time
●
Printer does not pull media from the media input tray
●
●
Media jam
● See
Clearing jams for more information.
● Make sure that you are printing with media that meets specifications. See
Printer media considerations for more information.
● Do not print on used paper.
● Make sure that you are printing with media that is not wrinkled, folded, or damaged.
● Make sure that the printer is clean. See
Cleaning the printer for more information.
Print is skewed (crooked)
A small amount of skew is normal and might become obvious when using preprinted forms.
● See
Page skew for more information.
● Adjust the media guides to the width and length of the media that you are using and try reprinting. See
Loading media into the input trays for more information.
More than one sheet of media feeds through the printer at one time
● The media input tray might be too full. See
Loading media into the input trays for more
information.
● Make sure that the media is not wrinkled, folded, or damaged.
● Try paper from a new ream. Do not fan the paper before loading it into the input tray.
●
The printer separation pad might be worn. See Changing the printer separation pad for
more information.
Printer does not pull media from the media input tray
● Make sure that the printer is not in manual feed mode.
● Make sure that the media guides are adjusted properly.
● The pickup roller might be dirty or damaged. See
Changing the pickup roller for instructions.
68 Chapter 6 Problem solving ENWW
NOTE
Printer curled the media
● See
Curl or wave for more information.
● See
or
Choosing paper and other media
for more information.
Print job is extremely slow
The maximum speed of the printer is up to 18 ppm for A4 media and 19 ppm for letter media for the HP LaserJet 1022, 1022n, 1022nw printers. Your print job might be very complex. Try the following:
● Reduce the complexity of your document (for example, reduce the number of multiple graphics).
● Access the printer properties in the printer driver. See
Printer properties (driver) for
instructions. Set the media type to plain paper.
This may cause toner to fuse improperly if you are using heavy media.
● Narrow media or heavy media will slow printing. Use normal media.
● Print speed is based on computer processor speed, the amount of memory, and the amount of hard disk space available on your computer. Try increasing these components.
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ENWW Paper handling problems 69
Printed page is different than what appeared on screen
NOTE
Choose the item that best describes the problem:
●
Garbled, incorrect, or incomplete text
●
Missing graphics or text, or blank pages
●
Page format is different than on another printer
●
To preview a print job, use the Print Preview option in the software application (if available).
WARNING!
Garbled, incorrect, or incomplete text
● The wrong printer driver might have been selected when the software was installed.
Make sure that the HP LaserJet 1022 printer driver is selected in the printer properties.
● If a specific file prints garbled text, there might be a problem with that specific file. If a specific application prints garbled text, there might be a problem with that application.
Make sure that the appropriate printer driver is selected.
● There might be a problem with your software application. Try printing from another software application.
● The USB cable might be loose or defective. Try the following:
Before you connect the USB cable to the printer, always unplug the printer to prevent damage to the printer.
● Disconnect the cable and reconnect it at both ends.
● Try printing a job that you know works.
● If possible, attach the cable and printer to another computer, and try printing a job that you know works.
● Turn off the printer and the computer. Remove the USB cable, and inspect both ends of the cable for damage. Reconnect the USB cable, making sure that the connections are tight. Make sure that the printer is directly connected to the computer. Remove any switchboxes, tape backup drives, security keys, or any other devices that are attached between the USB port on the computer and the printer.
These devices can sometimes interfere with communication between the computer and the printer. Restart the printer and the computer.
Missing graphics or text, or blank pages
● Make sure that your file does not contain blank pages.
● The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall the print cartridge. See
for instructions. To check the printer, print a Demo page by pressing the G
O
button.
70 Chapter 6 Problem solving ENWW
NOTE
● The graphic settings in the printer properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer properties. See
Printer properties (driver) for more information.
● Clean the printer, particularly the contacts between the print cartridge and the power supply.
Page format is different than on another printer
If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following:
● Create documents and print them using the same printer driver (printer software) and printer properties settings regardless of which HP LaserJet printer you use to print them.
● Change the resolution, paper size, font settings, and other settings. See
Printer properties (driver) for more information.
● For the HP LaserJet 1022n and 1022nw printers, use another printer driver.
Graphics quality
The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer properties and adjust them as necessary. See
(driver) for more information.
Some resolution might be lost when converting from one graphics format to another.
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ENWW Printed page is different than what appeared on screen 71
Printer software problems
Windows problems
Problem
A printer driver for the HP LaserJet 1022 printer is not visible in the Printer folder.
An error message was displayed during the software installation.
Solution
● Restart the computer.
● Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP, select
HP LaserJet 1020 series, and then click
Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or
Disable.
● Try plugging the USB cable into a different
USB port on the computer.
● If you are trying to print to a shared printer, in the Windows task bar, click Start, select
Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard.
● Restart the computer.
● Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP, select
HP LaserJet 1020 series, and then click
Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable.
● Check the amount of free space on the drive where you are installing the printer software.
If necessary, free up as much space as you can, and reinstall the printer software.
● If necessary, run the Disk Defragmenter, and reinstall the printer software.
72 Chapter 6 Problem solving ENWW
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Windows problems (continued)
Problem Solution
The printer is in Ready mode, but nothing prints.
● Restart the computer.
● Print a Configuration page from the control panel of the printer, and verify the printer functionality.
● Verify that all of the cables are properly seated and within specifications. This includes the USB, network, and power cables. Try a new cable.
● Reinstall the printer software. In the
Windows task bar, click Start, select
Programs, select HP, select
HP LaserJet 1020 series, and then click
Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable.
Mac OS X problems
Symptom
For HP LaserJet 1022n and
1022nw printers only
When using Mac OS X v10.2, the printer is not using
Rendezvous (mDNS)
Unable to print from a thirdparty USB card.
Possible cause Solution
You might need to upgrade your Internal HP Jetdirect card to a version that supports
Rendezvous.
This error occurs when the software for USB printers is not installed.
When adding a third-party USB card, you might need Apple's
USB Adapter Card Support software. The most current version of this software is available from Apple's website.
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Printer software problems 73
Improving print quality
This section provides information about identifying and correcting print defects.
Light or faded print
●
The toner supply is low. See Redistributing toner
for more information.
● The media might not meet HP's media specifications (for example, the media is too moist or too rough). See
Printer media considerations for more information.
● If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer properties.
See Saving toner for more information.
Toner specks
● The media might not meet HP's media specifications (for example, the media is too moist or too rough). See
Printer media considerations for more information.
● The printer might need to be cleaned. See
or Cleaning the printer media path
for instructions.
Dropouts
74 Chapter 6 Problem solving
● A single sheet of media might be defective.
Try reprinting the job.
● The media's moisture content is uneven or the media has moist spots on its surface.
Try printing with new media. See
Printer media considerations for more information.
● The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media.
● The print cartridge might be defective. See
Changing the print cartridge for more
information.
ENWW
NOTE If these steps do not correct the problem, contact an HP-authorized dealer or service representative.
Vertical lines
● Make sure that the tray cover is in place.
● The photosensitive drum inside the print cartridge has probably been scratched.
Install a new HP print cartridge. See
Changing the print cartridge for instructions.
Gray background
ENWW
Toner smear
● Make sure that the tray cover is in place.
● Decrease the print density setting through printer properties. This decreases the amount of background shading. See
● Change the media to a lighter basis weight.
See Printer media considerations
for more information.
● Check the printer's environment. Very dry
(low humidity) conditions can increase the amount of background shading.
● Install a new HP print cartridge. See
Changing the print cartridge for instructions.
● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-
free cloth. See Cleaning the printer for more
information.
● Check the media type and quality.
● Install a new HP print cartridge. See
Changing the print cartridge for instructions.
● The fuser temperature might be too low. In your printer driver, make sure that the appropriate media type is selected.
Improving print quality 75
Loose toner
Vertical repetitive defects
● Clean the inside of the printer. See
for instructions.
● Check the media type and quality. See
Printer media considerations for more
information.
● Install a new HP print cartridge. See
Changing the print cartridge for instructions.
● In your printer driver, make sure that the appropriate media type is selected.
● Plug the printer directly into an AC outlet instead of into a power strip.
● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge.
See Changing the print cartridge
for instructions.
● The internal parts might have toner on them.
See Cleaning the printer for more
information. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.
● In your printer driver, make sure that the appropriate media type is selected.
Misformed characters
● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media.
See Printer media considerations
for more information.
● If characters are improperly formed, producing a wavy effect, the printer might need service. Print a Configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service
representative. See How to contact HP for
more information.
76 Chapter 6 Problem solving ENWW
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Page skew
Curl or wave
Wrinkles or creases
● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. See
Loading media into the input trays
for more information.
● The input bin might be too full. See
Loading media into the input trays
for more information.
● Check the media type and quality. See
Printer media considerations for more
information.
● Check the media type and quality. Both high temperature and humidity cause media to curl. See
Printer media considerations for
more information.
● The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
● The fuser temperature might be too high. In your printer driver, make sure that the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.
● Make sure that media is loaded properly.
See Loading media into the input trays for
more information.
● Check the media type and quality. See
Printer media considerations for more
information.
● Turn over the stack of media in the tray.
Also, try rotating the media 180° in the input tray.
● For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again.
Improving print quality 77
Toner scatter outline
Water droplets on bottom edge
● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a
different media type. See Printer media considerations for more information.
● Turn over the stack of media in the tray.
● Use media designed for laser printers. See
Printer media considerations for more
information.
NOTE
Moisture in the printer is condensing on the fuser assembly and dropping onto the media. In excessively hot and humid areas, media retains moisture. Water droplets do not damage the printer.
● Use different media.
● Store media in an airtight container to minimize absorption of moisture.
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78 Chapter 6 Problem solving ENWW
Clearing jams
CAUTION
NOTE
To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared. Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages easier.
Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error from the software and the printer control panel lights. See
for more information.
The following are some of the causes of media jams:
● The input trays are loaded improperly or are too full. See
Loading media into the input trays for more information.
When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.
●
The media does not meet HP specifications. See Printer media considerations for more
information.
NOTE
CAUTION
Typical media jam locations
● Print cartridge area: See
Removing a jammed page for instructions.
● Input tray areas: If the page is still sticking out of the input tray, gently try to remove it from the input tray without tearing the page. If you feel resistance, see
Removing a jammed page for instructions.
●
Output path: If the page is sticking out of the output bin, see Removing a jammed page
for instructions.
There might be loose toner in the printer after a media jam. This toner clears up after a few sheets are printed.
Removing a jammed page
Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.
ENWW Clearing jams 79
CAUTION To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge.
1. Open the print cartridge door, and remove the print cartridge.
CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
80 Chapter 6 Problem solving ENWW
3. When you have removed the jammed media, replace the print cartridge, and close the print cartridge door.
NOTE
After clearing a media jam, you might need to turn the printer off and turn it back on again.
When you add new media, remove all of the media from the input tray and straighten the stack of new media.
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ENWW Clearing jams 81
Wired network setup problem solving
If the computer is unable to discover the HP LaserJet 1022n or HP LaserJet 1022nw printer, perform the following steps:
1. Check the cables to ensure that they are properly connected. Check all of the following connections:
● Power cables
● Cables between the printer and the hub or switch
● Cables between the hub or switch and the computer
● Cables to and from the modem or Internet connection, if applicable
2. To make sure that the computer's network connections are working properly (Windows only), perform the following steps:
● On the Windows desktop, double-click My Network Places or Network
Neighborhood.
● Click the Entire Network link.
● Click the Entire Contents link.
● Double-click one of the network icons, and make sure that some devices are listed.
3. To verify that the network connection is active, perform the following steps:
● Check the network light on the network (RJ-45) connector on the back of the printer.
● If one of the lights is on solid, the printer is connected to the network.
● If the green light is off, check the cable connections from the printer to the gateway, switch, or hub to ensure that the connections are secure.
● If the connections are secure, turn off the power to the printer for at least
10 seconds, and then turn on the power to the printer.
4. To print a Configuration page, press the G
O
button on the control panel for 5 seconds or access the printer driver. See
● On the Configuration page, check to see if a non-zero IP address is assigned to the printer.
● If the Configuration page does not have a valid, non-zero IP address, reset the
Internal HP Jetdirect print server to the factory defaults. To cold-reset the Internal
HP Jetdirect print server, turn off the printer. While pressing the G
O
and C
ANCEL buttons on the control panel, turn on the printer. Continue to press the G
O
and
C
ANCEL
buttons until the printer is in the Ready state (from 5 to 30 seconds).
● Two minutes after the printer reaches the Ready state, print another Configuration page, and check to see if a valid IP address is assigned to the printer.
● If the IP address is still zeros,
82 Chapter 6 Problem solving ENWW
A
Printer specifications
This appendix provides information on the following topics:
● Environmental specifications
● Printer capacities and ratings
ENWW 83
Environmental specifications
NOTE
Operating environment
Storage environment
Install in a well-ventilated, dust-free area.
Printer plugged into an AC outlet:
● Temperature: 10°C to 32.5°C (50°F to
90.5°F)
● Humidity: 20% to 80% (no condensation)
Printer unplugged from an AC outlet:
● Temperature: 0°C to 40°C (32°F to 104°F)
● Humidity: 10% to 80% (no condensation)
Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for current information.
84 Appendix A Printer specifications ENWW
Acoustic emissions
Acoustic emissions 1, 2
Sound power level
Printing 3
Ready (PowerSave)
Sound pressure level bystander position
Printing 3
Declared per ISO 9296
L
WAd
= <6.2 Bels (A) and 62dB (A)
Inaudible
Declared Per ISO 9296
L
WAd
= ≤4.9 Bels (A) and 49dB (A)
Ready (PowerSave): essentially inaudible Inaudible
1 Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for current information.
2 Configuration tested: HP LaserJet 1022 base unit, standard tray, A4 paper, and simplex continuous print.
3 HP LaserJet 1022 speed is 18 ppm for A4 and 19 ppm for letter.
ENWW Acoustic emissions 85
Electrical specifications
WARNING!
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. Doing so might damage the printer and void the product warranty.
Power requirements
Rated current
110-volt models
110-127v (+/-10%)
50/60 Hz (+/-2 Hz)
4 amps
230-volt models
220v-240v (+/-10%)
50/60 Hz (+/-2 Hz)
2.5 amps
Power consumption (average in watts) 1, 2
Product model
HP LaserJet 1022
HP LaserJet 1022n
Printing 4
300 W
300 W
Ready 3
2 W
2 W
Off
0 W
0 W
HP LaserJet 1022nw 300 W 2 W 0 W
1 Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for current information.
2 Power reported is the highest value measured for monochrome printing using all standard voltages.
3 The default time from Ready mode to PowerSave mode and the recovery time from
PowerSave mode to the start of printing is negligible (less than 10 seconds) because of the instant-on fusing.
4 HP LaserJet 1022 speed is 18 ppm for A4 media and 19 ppm for letter media.
5 The heat dissipation in Ready mode is 20 BTU/hour.
86 Appendix A Printer specifications ENWW
Physical specifications
NOTE
Dimensions ● Width: 370 mm (14.6 inches)
● Depth: 245 mm (9.6 inches)
● Height: 241 mm (9.5 inches)
6.3 kg (13.9 lb) Weight (2,000-page cartridge installed)
Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for current information.
ENWW Physical specifications 87
Printer capacities and ratings
Print speed
Main input tray capacity
Priority feed slot capacity
Top (face down) output bin capacity
Minimum paper size
Maximum paper size
Media weight
Base memory
Print resolution
Duty cycle
● 18 ppm for A4 and 19 for letter
● First page out in as low as 8 seconds
250 sheets of regular weight 75 g/m 2 (20 lb) paper
10 sheets of media up to 163 g/m 2 (43 lb)
100 sheets of regular weight 75 g/m 2 (20 lb) paper
76 x 127 mm (3 x 5 inches)
216 x 356 mm (8.5 x 14 inches)
Output bin: 60 to 105 g/m 2 (16 to 28 lbs)
8 MB of RAM
● ProRes 1200: This setting provides fine-line detail at 1200 x 1200 dpi.
● FastRes 1200: This setting provides
1200 dpi effective output quality.
● 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology (REt) for improved text.
● 8,000 single-sided pages per month
(maximum)
● 1,000 single-sided pages per month
(average)
88 Appendix A Printer specifications ENWW
Memory specifications
Base memory 8 MB RAM
ENWW Memory specifications 89
Port availability
USB
Network
(HP LaserJet 1022n and HP LaserJet 1022nw printers only)
Wireless
(HP LaserJet 1022nw printer only)
Compatible with USB 2.0 High Speed specifications
RJ-45, Ethernet 10/100
802.11b/g
90 Appendix A Printer specifications ENWW
B
Regulatory information
FCC compliance
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase separation between equipment and receiver.
● Connect equipment to an outlet on a circuit different from that to which the receiver is located.
● Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the printer that are not expressly approved by Hewlett-
Packard could void the user's authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
ENWW FCC compliance 91
Declaration of Conformity
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:
Hewlett-Packard Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA declares that the product
Product Name 4) :
Regulatory Model 3) :
Product Options:
HP LaserJet 1022, HP LaserJet 1022n, and HP LaserJet 1022nw
BOISB-0405-00 / BOISB-0405-01
ALL conforms to the following Product Specifications:
Safety: IEC 60950:2001-1 / EN 60950:2001-1
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)
GB4943-2001
EMC: CISPR 22:1997 / EN 55022:1998 Class B 1)
EN 61000-3-2:2000
EN 61000-3-3:1995 / A1
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B 2) / ICES-003, Issue 4
GB9254-1998, GB17625.1-1998
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. Compliance testing of product to standard with exception of clause 9.5, which is not yet in effect.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s).
4) Regulatory information regarding radio module approvals for the HP LaserJet 1022nw (Regulatory Model Number: BOISB-0405-01) can be found in the wireless user guide for that product.
For Regulatory Topics ONLY, contact:
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd.,, 31-41 Joseph Street,, Blackburn, Victoria 3130,
Australia.
European Contact:
Boise, Idaho 83714, USA
01 March 2005
USA Contact:
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards
Europe,, Herrenberger Straße 140,, D-71034 Böblingen,, Germany, (FAX: +49-7031-14-3143)
Product Regulations Manager, Hewlett-Packard Company,, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA (Phone: 208-396-6000)
92 Appendix B Regulatory information ENWW
Regulatory statements
WARNING!
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.
Using controls, making adjustments, or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques
(CEM). »
Korean EMI statement
ENWW Regulatory statements 93
Laser statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 785-800 nm
Teho 5 mW
Luokan 3B laser
94 Appendix B Regulatory information ENWW
Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Ozone production
This product generates no appreciable ozone gas (O
3
).
Energy consumption
Power usage drops significantly while in PowerSave/Sleep mode, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for Energy Star® (version 3.0), which is a voluntary program to encourage the development of energy-efficient office products.
ENWW
Energy Star is a U.S. registered service mark of the U.S. EPA. As an Energy Star partner,
Hewlett-Packard Company has determined that this product meets Energy Star guidelines for energy efficiency. For more information, see http://www.energystar.gov/ .
Toner consumption
EconoMode uses significantly less toner, which might extend the life of the print cartridge.
Paper use
This product's manual duplex feature (two-sided printing, see
Printing on both sides of the paper (manual two-sided printing)
) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams (0.9 oz) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life.
Environmental product stewardship program 95
HP LaserJet printing supplies
In many countries/regions, this product's printing supplies (for example, print cartridge, drum) can be returned to HP through the HP Printing Supplies Returns and Recycling
Program. An easy-to-use and free take back program is available in more than 30 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.
HP printing supplies returns and recycling program information
Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86% of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes.
Labels and bulk boxes are also available through the website: http://www.hp.com/recycle .
More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the
HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, HP recycled an average of 80% of the print cartridge by weight consisting primarily of plastic and metals.
Plastics and metals are used to make new products such as HP products, plastic trays and spools. The remaining materials are disposed of in an environmentally responsible manner.
U.S. recycling returns
For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more information in the U.S., call 800-340-2445 or visit the HP website at http://www.hp.com/recycle .
Non-U.S. recycling returns
Non-US customers should visit the http://www.hp.com/recycle website for further information regarding availability of the HP Supplies Returns and Recycling program.
Paper
This product is capable of using recycled papers when the paper meets the guidelines
outlined in the Print Media Guide. See Ordering supplies for ordering information. This
product is suitable for the use of recycled paper according to EN12281:2002.
Material restrictions
This HP product does not contain batteries.
For more information
To obtain information about these environmental topics:
● Product environmental profile sheet for this and many related HP products
● HP's commitment to the environment
● HP's environmental management system
96 Appendix B Regulatory information ENWW
● HP's end-of-life product return and recycling program
● Material safety data sheets
Visit: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/ environment/productinfo/safety .
ENWW Environmental product stewardship program 97
Material safety data sheet
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP website at: http://www.hp.com/go/ msds or http://www.hp.com/hpinfo/community/environment/productinfo/safety .
98 Appendix B Regulatory information ENWW
C
Warranty and licensing
Hewlett-Packard limited warranty statement
HP PRODUCT
HP LaserJet 1020 series printer
DURATION OF LIMITED WARRANTY
One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If
HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP,
(c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR
ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product.
The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
ENWW Hewlett-Packard limited warranty statement 99
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA
OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
100 Appendix C Warranty and licensing ENWW
Hewlett-Packard software license agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE
TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
ACCEPTANCE OF THESE LICENSE TERMS.
HP SOFTWARE LICENSE TERMS
The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard.
License Grant. Hewlett-Packard grants you a license to use one copy of the Software.
"Use" means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the
Software is licensed for "concurrent use," you may not allow more than the maximum number of authorized users to Use the Software concurrently.
Ownership. The Software is owned and copyrighted by Hewlett-Packard or its third-party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. Hewlett-Packard's third-party suppliers may protect their rights in the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer.
Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.
Export Requirements. You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as
"commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988),
DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a) (Jun 1987), or as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved.
ENWW Hewlett-Packard software license agreement 101
Print cartridge limited warranty
This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANT Y IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
102 Appendix C Warranty and licensing ENWW
D
HP parts and accessories
This appendix provides information on the following topics:
● 10/100 networking and wireless print servers
ENWW 103
Ordering supplies
NOTE
You can increase the printer's capabilities with optional accessories and supplies.
Use accessories and supplies specifically designed for the HP LaserJet 1020 series printer to ensure optimum performance.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models.
Ordering information
Printing supplies
Print cartridges for the
HP LaserJet 1020 series printer
Supplementary documentation
Item Description or use
HP Multipurpose paper HP brand paper for a variety of uses (1 box of 10 reams,
500 sheets each). To order a sample, in the
U.S., call 800-471-4701.
HP LaserJet paper Premium HP brand paper for use with
HP LaserJet printers
(1 box of 10 reams,
500 sheets each). To order a sample, in the
U.S., call
800-471-4701.
HP LaserJet transparency film
Print cartridges
HP brand transparency film for use with HP LaserJet monochrome printers.
Replacement print cartridges for the
HP LaserJet 1020 series printer.
2,000 page cartridge
See Print cartridge life expectancy
for more information
HP LaserJet printer family print media guide
A guide to using paper and other print media with HP LaserJet printers.
Order number
HPM1120
HPJ1124
92296T (letter)
92296U (A4)
Q2612A
5851-1468
NOTE
This document can be downloaded from http://www.hp.com/ support/ljpaperguide/ .
104 Appendix D HP parts and accessories ENWW
Ordering information (continued)
Replacement parts
Item
Media pickup roller
Separation pad for the printer
Input tray cover
Description or use
Used to pick the media from the input tray and advance it through the printer.
Order number
RL1-2066
Used to keep multiple sheets from feeding through the printer path.
RL1-0269
Used to cover the media in the input tray.
0025B001AA
ENWW Ordering supplies 105
10/100 networking and wireless print servers
HP LaserJet 1022n
Item and description
HP Jetdirect 380x 802.11b wireless external print server (full-featured, USB port)
Order number
J6061A
106 Appendix D HP parts and accessories ENWW
Using HP print cartridges
The following sections provide information about HP print cartridges and instructions for redistributing toner and changing the print cartridge.
NOTE
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty.
The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by Hewlett-Packard.
CAUTION
NOTE
Storing print cartridges
Do not remove the print cartridge from its package until you are ready to use it.
To prevent damage to the print cartridge, minimize its exposure to direct light.
Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code.
This code represents a 30-month period beyond the date of production that facilitates efficient inventory management processes between HP and its resellers. It does not serve as an indication of toner life (shelf-life) or relate in any way to warranty terms and conditions.
Print cartridge life expectancy
The life of the print cartridge depends on the amount of toner that your print jobs require.
When printing text at approximately 5% coverage, the print cartridge for the
HP LaserJet 1020 series printer lasts for an average of 2,000 pages.
It is possible that the toner supply will outlast the mechanical parts in the print cartridge. If the print quality begins to degrade under these circumstances, you must install a new print cartridge, even if there is toner supply remaining in the cartridge.
This life expectancy assumes that you set the print density to 3 and turn EconoMode off.
(These are the default settings.)
Saving toner
While in EconoMode, the printer uses less toner on each page. Selecting this option will extend the life of the print cartridge and reduce your cost per page, but it will reduce print quality. HP does not recommend the full-time use of EconoMode.
ENWW Using HP print cartridges 107
108 Appendix D HP parts and accessories ENWW
E
Service and support
This appendix provides information on the following topics:
● Availability of support and service
● Guidelines for repacking the printer
ENWW 109
Availability of support and service
Around the world, HP provides a variety of service and support options for purchase.
Availability of these programs will vary depending upon your location.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options are not part of the standard warranty. Support services may vary by location. For most printers HP offers both in-warranty and post-warranty HP Care Pack Services and Service
Agreements.
To identify service and support options for this printer go to http://www.hpexpress-services.com/10467a and type the printer model number. In North
America, Service Agreement information can be obtained through HP Customer Care. Call
1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-877-231-4351 (Canada). In other countries/ regions please contact your country/region specific HP Customer Care Center. See the inbox flyer or go to http://www.hp.com
for the HP Customer Care telephone number in your country/region.
110 Appendix E Service and support ENWW
Guidelines for repacking the printer
CAUTION
Use the following guidelines when repacking the printer:
● Remove and keep the print cartridge. If the print cartridge is left in the printer, severe damage to the printer may occur.
To prevent damage to the print cartridge, store the print cartridge in its original packing material, or store it so that it is not exposed to light.
● If possible, use the original shipping container and packing material. Shipping damage
as a result of inadequate packing is your responsibility. If you have already disposed of the printer's packing material, contact a local mailing service for information on repacking the printer.
● Remove and keep any cables, trays, and optional accessories installed in the printer.
● If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly.
● Hewlett-Packard recommends that you insure the equipment for shipment.
ENWW Guidelines for repacking the printer 111
How to contact HP
NOTE
If you need to contact HP for service or support, use one of the following links:
● In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020 series printer.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models.
● World Wide, see http://welcome.hp.com/country/us/en/wwcontact.html/ or http://www.hp.com/ .
112 Appendix E Service and support ENWW
Index
Symbols/Numerics
10/100 networking and wireless print servers 106
A
B
Bluetooth wireless technology 18
button 4 button, Cancel 4 button, Go 4
C
cardstock
changing
choosing
cleaning
print cartridge area 50 printer 50
configuration
considerations
ENWW
custom-size media, printing 41
customer support
D
duplex (two-sided) printing
E embedded web server
Configuration page 21 device status 21
Networking tab 22 order supplies 22
product registration 22 product support 22
envelopes
Environmental Product Stewardship Program 95
environmental specifications 84
F
G
graphics
guides, media
main input tray 6 priority feed slot 6
Index 113
H
heavy media, guidelines for using 30
I
Information tab (embedded web server) 21
information, links to selected topics 2
input slot
input tray
main 4, 6 internal network port, location 4
J
L labels
letterhead
life expectancy, print cartridge 107
lights
loading media
250-sheet input tray 34 priority feed slot 34
M main input tray
maintenance
Material Safety Data Sheet (MSDS) 98
media
optimizing print quality for media types 27
114 Index
types that might damage the printer 32 types to avoid 32
media guides
main input tray 6 priority feed slot 6
media paths
overview 6 priority feed slot 6
missing graphics 70 missing text 70
multiple pages, printing on a single sheet of paper 44
N
network port, internal location 4
Networking tab (embedded web server) 22
O
online help, printer properties 9
operating systems, supported 8
optimizing print quality for media types 27
ordering supplies and accessories 104
output media support 4 overview, printer 4
P paper
pickup roller
port, USB location 4 power receptacle 4 power switch 4
preprinted forms, guidelines 31
print cartridge
storing 107 using HP cartridges 107
where to return for recycling 96
print cartridge area, cleaning 50
ENWW
print quality
loose toner 76 misformed characters 76
vertical repetitive defects 76
printer
printer driver
printer information pages
printer media guides
main input tray 6 priority feed slot 6
printer properties
printing
ENWW
multiple pages on a single sheet of paper 44
on both sides of the paper (manual) 42
priority feed slot
R
recycling
HP printing supplies returns and environmental
program 96 where to return cartridges 96
registration, embedded web server 22
regulatory statement
Declaration of Conformity statement 92
regulatory statements
laser statement for Finland 94
removing a jammed page 79 removing jams 79
repair
S
selecting
separation pad
service
settings changing default settings for Windows 98 SE,
2000, ME 9 changing default settings for Windows XP 9 changing for current software only 9
Settings tab (embedded web server) 22
slot
software
installing 8 printer drivers, Windows 8
Index 115
software license agreement 101
specifications
support
T technical support text
toner
changing the print cartridge 61
cleaning print cartridge area 50
transparencies
tray
troubleshooting
loose toner 76 misformed characters 76
print quality 65 printed page and expectations 65
printed page differs from on-screen page 70
printer-computer communication 65
vertical repetitive defects 76
two-sided printing
U
USB, connecting the USB cable 14
W warranty
wireless printing
116 Index ENWW
© 2006 Hewlett-Packard Development Company, L.P.
www.hp.com
*Q5912-90949*
*Q5912-90949*
Q5912-90949
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Oglas
Ključne lastnosti
Laser
1200 x 1200 DPI
A4 18 ppm
Ethernet LAN
Maximum duty cycle: 8000 pages per month
Total input capacity: 260 sheets Total output capacity: 150 sheets
Internal memory: 8 MB 266 MHz