Sear and Stew Slow Cooker
Please read and keep these instructions
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Health and Safety
The use of any electrical appliance requires the following common sense safety rules.
Please read these instructions carefully before using the product.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilites, or lack of experience and knowledge, if they have
been given supervision or instruction concerning the use of the
appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children
unless they are older than 8 and supervision.
• Keep the appliance and it’s cord out of reach of children less
than 8 years.
• This appliance is intended to be used in household and similar
applications such as: farm houses, by clients in hotels, motels
and other residential type environments, and bed and breakfast
type environments.
It is not suitable for use in staff kitchen areas in shops, offices
and other working environments.
Location
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Always locate your appliance away from the edge of the worktop.
Ensure that the appliance is used on a firm, flat, heat resistant
surface.
Do not use the appliance outdoors or near water.
Personal safety
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Mains cable
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The mains cable should reach from the socket to the appliance
without straining the connections.
Do not let the mains cable hang over the edge of the worktop or
open space where a child could reach it.
Do not let the cable run across a cooker or hot area which might
damage the cable.
If the supply cable is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
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WARNING: Do not touch the top of the appliance or other hot
parts during or after use, use handles or knobs.
To protect against the risk of electrical shock do not put base in
water or in any other liquid.
Do not touch hot surfaces. Use oven gloves or a cloth when
removing lid or handling hot containers.
Extreme caution must be used when moving an appliance
containing hot food, water, or other hot liquids.
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Other safety considerations
Contents
Do not switch on the Slow Cooker if the Cooking Pot is empty.
Allow the Glass Lid and Cooking Pot to cool before immersing in
water.
Never cook directly in the Base Unit. Use the Cooking Pot.
Do not use the Cooking Pot or Glass Lid if cracked or chipped.
Do not switch on the appliance when it is upside down or laid on
it’s side.
The Glass Lid and Cooking Pot are fragile. Handle them with care.
The use of attachments or tools not recommended by Morphy
Richards may cause fire, electric shock or injury.
Do not place on or near a hot gas or electric burner or in a heated
oven.
Unplug from the socket when not in use, before putting on or
taking off attachments, and before cleaning.
Health and safety
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Before first use
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Features
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Using your Slow Cooker
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Handling the Cooking Pot
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Handling the Glass Lid
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Foods for slow cooking
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Slow cooking tips
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Care and cleaning
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Caring for the Lid and Cooking Pot
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Troubleshooting
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Recipes / Cooking Guide
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Recipes - soup
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Recipes - poultry
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Recipes - meat
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Recipes - dessert
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Contact us
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Guarantee
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Electrical requirements
Check that the voltage on the rating plate of your appliance
corresponds with your house electricity supply which must be
A.C. (Alternating Current).
Should the fuse in the mains plug require changing, a 3 amp
BS1362 fuse must be fitted.
WARNING: This appliance must be earthed.
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Introduction
Thank you for purchasing your new Morphy Richards Slow
Cooker.
Your Slow Cooker will allow you to create an extensive selection
of meals with the added benefit of being able to sear the meat
in the same pan. Searing meat in the cooking pan means that
the juices from the meat combine with the rest of the
ingredients creating richer fuller flavours in your dishes.
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Before first use
Wash the Lid (2) and Cooking Pot (3) in hot, soapy water. Rinse
and dry.
Handling the Glass Lid
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Note
The Cooking Pot is not suitable for use on an induction hob.
Features
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Lid Handle
Glass Lid
Cooking Pot
Base Unit
Base Handles
Indicator Light
Control Knob
Using your Slow Cooker
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Add oil to Cooking Pot (3). Refer to the recipe for the correct
amount of oil to use.
Pre-heat the oil in the Cooking Pot on the hob over a mediumhigh heat. The Cooking Pot is compatible with most hobs, except
induction.
When the oil is hot, add the meat in to the Cooking Pot.
WARNING: The Cooking Pot will be hot. Handle with oven
gloves.
When the meat has seared, place the Cooking Pot into the Base
Unit (4).
WARNING: The Cooking Pot will be hot. Handle with oven
gloves.
Add the rest of the ingredients to the Cooking Pot.
Place the Glass Lid (2) on the Cooking Pot.
Select Low, Medium or High cooking setting on the Control Knob
(7) to start slow cooking. The Indicator Light (6) will illuminate
When cooking has finished, (refer to the Cooking Guide). Turn the
Control Knob to Off. The Indicator Light will switch off.
Handling the Cooking Pot
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WARNING: The Cooking Pot (3) will become very hot when in
use.
To prevent the Cooking Pot from slipping when using to sear,
saute or fry the ingredients on your hob, use an oven glove to
support the Cooking Pot when stirring the food.
Be careful when using the Cooking Pot on a gas hob, select the
correct size gas ring to fit the base area of the Cooking Pot.
DO NOT use on a wok burner or oversized gas hob.
Do not use metal utensils to stir food in the Cooking Pot as
this will scratch and remove the non stick coating. Use either
wood or silicone plastic utensils.
WARNING: The Lid handle (1), the Base Unit (4) and the
Cooking Pot (3), as well as the outside of the Base Unit, all
become hot during cooking. Always use oven gloves when
handling ANY part of the Slow Cooker during cooking.
Foods for slow cooking
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Most foods are suited to slow cooking methods, however there
are a few guidelines that need to be followed.
Ensure all frozen ingredients are thoroughly defrosted prior to
cooking.
Cut root vegetables into small, even pieces, as they take longer to
cook than meat. They can be gently sauteed for 2-3 minutes
before slow cooking. Ensure that root vegetables are always
placed at the bottom of the Cooking Pot (3) and all ingredients are
immersed in the cooking liquid.
Trim all excess fat from meat before cooking, as the slow cooking
method does not allow fat to evaporate.
If adapting an existing recipe from conventional cooking, you may
need to reduce the amount of liquid used. Liquid will not
evaporate from your Slow Cooker to the same extent as
conventional cooking.
Never leave uncooked food at room temperature in your Slow
Cooker.
Uncooked kidney beans must be soaked overnight and boiled for
at least 10 minutes to remove toxins before use in a Slow Cooker.
Insert a meat thermometer into joints of roasts, hams or whole
chickens to ensure they are cooked to the desired temperature.
Do not use your Slow Cooker to reheat food.
Slow cooking tips
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When removing the Glass Lid (2), tilt so that opening faces away
from you to avoid being burned by steam.
The Slow Cooker must be at least half full for best results.
Slow cooking retains moisture. If you wish to reduce liquid,
remove the lid after cooking and turn the control to High. Reduce
the moisture by simmering for 30 to 45 minutes.
If cooking soups, leave 5 cm gap from the rim of the Cooking Pot
(3) and the food surface to allow for simmering.
Removing the Glass Lid (2) will allow heat to escape, reducing the
efficiency of your Slow Cooker and increasing the cooking time. If
you remove the lid to stir or add ingredients, you will need to
allow 10-15 minutes extra cooking time for each time you remove
the Glass Lid.
Many things can affect how quickly a recipe will cook, including
water and fat content, initial temperature of the food and the size
of the food. Check food is properly cooked before serving.
Many recipes will take several hours to cook. If you don’t have
time to prepare food in the morning, prepare it the night before,
storing the food in a covered container in the fridge. Transfer the
food to the Cooking Pot and add boiling liquid/stock. In most of
the recipes in this book, the meat ingredients are browned first to
improve their appearance and flavour.
If you are short on preparation time and would prefer to skip the
searing stage, simply add your meat and other ingredients into
your Slow Cooker and cover with boiling liquid/stock. You will
need to increase the recipe cooking time as follows: High setting
+1hr, Medium setting +1-2 hrs, Low Setting +2-3hrs.
Most meat and vegetable recipes require 8-10 hours on Low,
5-7 hours on Medium and 4-6 hours on High.
Some ingredients are not suitable for slow cooking. Pasta,
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seafood, milk and cream should be added towards the end of the
cooking time.
Pieces of food cut into small pieces will cook quicker. A degree of
‘trial and error’ will be required to fully optimise the potential of
your Slow Cooker.
All food should be covered with a liquid, gravy or sauce. In a
separate pan or jug, prepare your liquid, gravy or sauce and
completely cover the food in the Cooking Pot (3).
When cooking joints of meat, ham, poultry etc, the size and
shape of the joint is important. Try to keep the joint in the lower
2/3 of the pot. If
necessary, cut into two pieces. Joint weight should be kept within
the maximum limit of 2kg.
For ham and brisket fill with hot water to just cover the joint. For
beef, pork or poultry cover to 1/3 depth.
Care and cleaning
Turn off and unplug you Slow Cooker from the mains. Allow to
cool completely before cleaning.
Do not use metal utensils or abrasive cleaners when cleaning.
Remove the Glass Lid (2) and Cooking Pot (3) and clean in hot
soapy water.
Wipe the sides of the main unit with a damp cloth.
The Glass Lid and Cooking Pot are dishwasher safe.
DO NOT IMMERSE THE MAIN UNIT IN WATER
Caring for the Glass Lid and Cooking Pot
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Please handle the Glass Lid (2) and Cooking Pot (3) carefully to
ensure long life.
Avoid sudden, extreme temperature changes to the Glass Lid. For
example, do not place a hot lid into cold water or onto a wet
surface.
Avoid hitting the Glass Lid against any hard surfaces.
Do not use the Glass Lid if chipped, cracked or severely
scratched.
Do not use abrasive cleansers or metal scouring pads.
Never heat the Cooking Pot when empty, when searing or
browning add the meat as soon as the oil is hot.
Never place the Glass Lid or Cooking Pot under a grill, in the
oven, in a microwave or toaster oven.
Never place lid directly on a burner or hob.
Do not use metal utensils when searing or to stir food in the
Cooking Pot as this will scratch and remove the non stick coating.
Use either wooden or silicone plastic utensils.
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Troubleshooting
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Food is undercooked.
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Loss of power
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Food cooked on wrong setting for
cooking time
Glass Lid not placed correctly on the
Cooking Pot
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Cooking Pot was under half full
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Your Slow Cooker has been designed to
thoroughly cook food in a filled Cooking
Pot. If the Cooking Pot is only half-filled,
check to see if the food is cooked 1 to 2
hours earlier than recipe time.
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Food cooked too long
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Check the Control Knob
position and the recipe details.
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Cooking Pot placed in Base Unit while
still very hot.
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Cooking time may be shortened. Check
food is cooked 30 minutes to 1 hour
earlier than the stated recipe time.
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Food is overcooked.
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Test the mains outlet with a lamp known
to be working.
Check the Control Knob position and
the recipe details.
Check the Glass Lid is correctly placed
and nothing is obstructing it.
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Recipes
We have developed 12 recipes for you to use in your Sear and Stew Slow Cooker. From soups for starters, curries for mains and pears in red
wine for dessert, there are choices for all tastes.
The cooking times given in the following recipes are for the Medium setting. Should you want to increase or decrease the cooking time, please
refer to the cooking guide below. Please note that these cooking times are for guidance only and may vary depending on food type and
personal tastes.
For example if the recipe says cook for 4-6 hours on Medium and you require the cooking time to be shorter, cook on High, which will reduce
the cooking time to 3-4 hours. To increase the cooking time, choose Low which will increase the cooking time to 8-10 hours.
The recipes are based on the maximum working volume of your slow cooker (5 litres / 10.5 pints). This allows a 2cm space between the top of
the pot and the food.
Cooking Guide
Cook on Low
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8-10 hours
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Cook on Medium
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4-6 hours
Cook on High
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3-4 hours
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Recipes - Soup
Recipes - Meat
Vegetable soup
Beef Stew
Ingredients:
60g butter
1.8kg mixed vegetables, e.g. potatoes, onions, carrots, parsnips,
celery, leeks, tomatoes
2L vegetable stock
mixed herbs to taste
salt and pepper
60g plain flour
Method:
Peel, wash and cube or slice all the vegetables.
Melt butter in the Cooking Pot and gently fry the vegetables on
the hob for 2-3 minutes.
Add the hot stock. Stir well and bring to the boil. Season to taste
and add mixed herbs.
Transfer the Cooking Pot into the Base Unit.
Cover with the Glass Lid and cook for approximately 4-6 hours on
the Medium setting.
Cool and liquidise the soup.
Reheat on the hob, thickening the soup with the flour.
Recipes - Poultry
Chicken in white wine sauce
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Ingredients:
10 chicken breasts
40g butter
2 large onions, finley chopped
400g mushrooms, sliced
5tbsp dry white wine
750ml chicken stock
2tsp mixed herbs
3tbsp cornflour
3 egg yolks
150ml double cream
salt and pepper
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Ingredients:
1kg beef, cubed
700g potatoes, cubed
700g carrots, sliced
3 large leeks, sliced
2 large onions, chopped
2 garlic clove, crushed
1.5L beef stock
3tbsp cornflour
3tsp mixed herbs
salt and pepper
Method:
In the Cooking Pot, fry the onions and garlic on the hob until
softened, then add the meat and continue to fry until the meat is
seared.
Add the potatoes, carrots and leeks.
Blend the stock with the mixed herbs. Add to the Cooking Pot
and season to taste.
Transfer the Cooking Pot into the Base Unit.
Cover with the Glass Lid and cook for approximately 4-6 hours on
the Medium setting.
Before serving, thicken the sauce with the cornflour. Mix the
cornflour with a little cold water until a smooth paste is achieved.
Mix this into a cup of the hot liquid taken from the Cooking Pot,
when fully mixed into the liquid add this back into the rest of the
ingredients and stir well until the cornflour is evenly distributed.
This can be done 30 minutes from the end of the cooking time.
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Method:
Place the chicken breasts and butter in the Cooking Pot and
gently fry on the hob until sealed on all sides.
Add the onion and fry until softened but not browned. Add the
mushrooms and cook for a minute on low heat.
Blend the cornflour with a splash of wine. Pour the remaining wine
into the pot with the blended cornflour, mixed herbs and
seasoning. Bring to the boil, stirring continuously until thickened.
Transfer the Cooking Pot into the Base Unit, cover with the Glass Lid.
Cover with the Glass Lid and cook for approximately 4-6 hours on
the Medium setting.
Just before serving, beat together the egg yolks and cream. Beat
in a few tablespoons of the cooking liquid, mix well together. Pour
this mixture into the Cooking Pot and stir until the sauce thickens.
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New England beef
Thai beef curry
Ingredients:
1.5kg topside beef
1 bouquet garni
2tsp thyme
2tsp black peppercorns
10 shallots
550g carrots, sliced
300g swede, diced
Water (enough to cover the joint)
Ingredients:
60g butter
1kg stewing beef, cubed
2 onions, chopped
4 garlic cloves, crushed
6tbsp peanut butter
800g coconut milk
700g potatoes, quartered
4tbsp curry powder
4tbsp thai fish sauce
4tbsp soft brown sugar
1L beef stock
Method:
Put the beef into the Cooking Pot and sear on the hob on all
sides.
Add all the remaining ingredients. Cover the beef with cold water
(1.2L should be sufficient to submerge the joint.) Place the lid on
and bring to a simmer on the hob.
Season well and then transfer the Cooking Pot into the Base Unit,
cover with the Glass Lid.
Cook for approximately 4-6 hours on the Medium setting.
Take the beef out of the Cooking Pot with a slotted spoon and
allow to cool for 10 minutes. The cooking liquid can be used as a
base to make gravy.
Cut the beef into slices and spoon a little of the cooking liquid
over. Serve with vegetables and garnish with fresh parsley.
IMPORTANT: When buying a joint of meat, ensure it will fit into the
Cooking Pot, so when it is covered with liquid it will be 2.5cm
below the rim. The joint must not stick out above the rim and there
should be enough room to cover the meat with water. The shape
of the meat is just as important as the weight.
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Method:
In the Cooking Pot, melt the butter and gently brown the beef on
the hob.
Add the onions and garlic and fry until soft.
Add the remaining ingredients and mix well.
Transfer the Cooking Pot into the Base Unit, cover with the Glass
Lid.
Cook for approximately 4-6 hours on the Medium setting.
Note: a slight ‘crust' of brown meat may appear on the top. It
soon disappears if stirred into the sauce.
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Beef curry
Bolognese sauce
Ingredients:
5tbsp vegetable oil
3 medium cooking apples, peeled, cored and sliced
3 large onions chopped
1.5kg stewing steak, cubed
5tsp curry powder
1L beef stock
5tbsp mango chutney
150g sultanas
600g tinned tomatoes, chopped
3tbsp lemon juice
5tbsp cornflour
salt and pepper
Ingredients:
1.5kg minced beef
3 onions, chopped
6 sticks of celery, thinly sliced
3 garlic cloves, crushed
7tbsp tomato puree
3tbsp flour
3x400g cans chopped tomatoes
600ml beef stock
300g mushrooms, sliced
2tsp mixed herbs
salt and pepper
Method:
Add the oil, apple and onion to the Cooking Pot and fry on the
hob until soft.
Add the steak to the pan and fry until lightly seared.
Stir in the stock and bring to a simmer.
Add the remaining ingredients and bring back to a simmer.
Transfer the Cooking Pot into the Base Unit, cover with the Glass
Lid.
Cook for approximately 4-6 hours on the Medium setting.
At the end of the cooking time, thicken with the cornflour. Mix the
cornflour with a little cold water until a smooth paste is achieved.
Mix this into a cup of the hot liquid taken from the Cooking Pot,
when fully mixed into the liquid add this back into the rest of the
ingredients and stir well until the cornflour is evenly distributed.
This can be done 30 minutes from the end of the cooking time.
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Method:
In the Cooking Pot, gently brown the mince on the hob without
adding any fat or oil.
When the fat has started to run from the meat, add the onion,
celery and garlic.
Fry for a couple of minutes and then add the tomato puree.
Blend some of the tomato juice with the flour to make a smooth
pouring cream, add to the meat with remaining tomatoes and
juice and bring to the boil, stirring continuously until thickened.
Add the remaining ingredients and mix well.
Transfer the Cooking Pot into the Base Unit, cover with the Glass
Lid.
Cook for approximately 4-6 hours on the Medium setting.
Note: a slight ‘crust' of brown meat may appear on the top. It
soon disappears if stirred into the sauce.
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BBQ beef ribs
Sausage pot
Ingredients:
1.5kg ribs
300ml BBQ sauce
Ingredients:
1tbsp oil
1.5kg sausages
3 large onion, finley chopped
5 carrots, thinly sliced
3 leeks, sliced
1.5L beef stock
6tbsp chutney
5tbsp worcestershire sauce
salt and pepper
Method:
Marinade the ribs in the sauce for a few hours, preferably
overnight.
Place in the Cooking Pot and cover with the Glass Lid.
Cook for approximately 4-6 hours on the Medium setting.
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Boiled ham
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Ingredients:
1.8kg (max) gammon joint
Method:
Put the gammon in the Cooking Pot, cover with cold water (1.5L
should be sufficient to submerge the joint) and bring to the boil.
Drain and rinse the joint.
Place the gammon joint back into the Cooking Pot and fill the
Cooking Pot with boiling water to roughly cover the joint.
Transfer the Cooking Pot to the Base Unit, cover with the Glass
Lid.
Cook for approximately 4-6 hours on the Medium setting.
IMPORTANT: When buying a joint of meat, ensure it will fit into the
Cooking Pot. The joint must not stick out above the rim. The
shape of the meat is just as important as the weight.
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Method:
In the Cooking Pot, quickly sear the sausages on the hob on all
sides in the oil.
Add the onions, carrots and leeks and gently saute until softened,
but not browned.
Stir in the flour and cook on a low heat until the oil is absorbed.
Slowly add the stock and bring to the boil, stirring continuously
until thickened.
Stir in the chutney, worcestershire sauce and seasoning.
Add the remaining ingredients and bring to a simmer.
Transfer the Cooking Pot into the Base Unit, cover with the Glass
Lid.
Cook for approximately 4-6 hours on the Medium setting.
If the sausages contain a lot of fat, any excess can be removed
from the surface of the finished dish with kitchen paper.
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Recipes - Dessert
Contact us
Rice pudding
Helpline
If you are having a problem with your appliance, please call our
Helpline, as we are more likely to be able to help than the store
you purchased the item from.
Please have the product name, model number and serial number
to hand when you call to help us deal with your enquiry quicker.
Ingredients:
60g butter
250g pudding rice
250g sugar
2L milk
1tsp nutmeg
Method:
Butter the sides of the Cooking Pot
Add all the ingredients and stir well.
Transfer the Cooking Pot into the Base Unit, cover with the Glass
Lid.
Cook for approximately 8-10 hours on the Low setting.
Sponge Pudding
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Talk To Us
If you have any questions, comments, want some great tips or
recipe ideas to help you get the most out of your products, join us
online:
Blog:
www.morphyrichards.co.uk/blog
Facebook:
www.facebook.com/morphyrichardsuk
Twitter:
@loveyourmorphy
Website:
www.morphyrichards.com
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Ingredients:
125g butter
4tbsp golden syrup
100g caster sugar
2 eggs
200g self raising flour
2tbsp Milk
2tbsp Lemon juice
Method:
Butter the inside of a 1.25L pudding basin and line the bottom
with greaseproof paper. of the Cooking Pot
Pour the syrup into the bottom of the basin.
In a mixing bowl, cream the butter and sugar until smooth and
creamy.
Gradually mix in the eggs and flour and stir in the milk and lemon
juice.
Spoon the mixture on top of the syrup and cover with pleated
baking paper. Tie with string to secure and make a
handle.
Place into the Cooking Pot and fill with boiling water halfway up
the sides of the basin.
Cover with the Glass Lid. Cook for approximately 4-6 hours on the
Medium setting.
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THIS SECTION IS ONLY APPLICABLE FOR
CUSTOMERS IN UK AND IRELAND
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
REGISTERING YOUR TWO YEAR GUARANTEE
Your standard one year guarantee is extended for an additional
12 months when you register the product within 28 days of
purchase with Morphy Richards. If you do not register the
product with Morphy Richards within 28 days, your product is
guaranteed for 1 year. To validate your 2 year guarantee register
with us online at www.morphyrichards.co.uk
1
The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturer’s
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2
The appliance has been used on a voltage supply other than that
stamped on the products.
N.B. Each qualifying product needs to be registered with
Morphy Richards individually. Please refer to the one year
guarantee for more information.
3
Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4
The appliance has been used for hire purposes or non domestic
use.
5
The appliance is second hand.
6
Morphy Richards are not liable to carry out any type of servicing
work, under the guarantee.
7
Plastic filters for all Morphy Richards kettles and coffee makers
are not covered by the guarantee.
Model no.
Serial no.
8
Batteries and damage from leakage are not covered by the
guarantee.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced. If the
fault develops after 28 days and within 12 months of original
purchase, you should contact the Helpline number quoting
Model number and Serial number on the product, or write to
Morphy Richards at the address shown. You may be asked to
return a copy of proof of purchase. Subject to the exclusions
set out below (see Exclusions), the faulty appliance will then be
repaired or replaced and dispatched usually within 7 working
days of receipt. If, for any reason, this item is replaced during
the 1 year guarantee period, the guarantee on the new item will
be calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase. To qualify for the 1 year guarantee, the
appliance must have been used according to the instructions
supplied. For example, crumb trays should have been emptied
regularly.
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The filters have not be cleaned and replaced as instructed.
YOUR ONE YEAR GUARANTEE
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference. Please quote the following information if the product
develops a fault. These numbers can be found on the base of
the product.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
YOUR INTERNATIONAL TWO YEAR
GUARANTEE
This appliance is covered by two-year repair or replacement
warranty.
It is important to retain the retailers receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, you should contact your local distributor
quoting Model number and Serial number on the product, or
write to your local distributor at the addresses shown.
You will be asked to return the product (in secure, adequate
packaging) to the address below along with a copy of proof of
purchase.
Subject to the exclusions set out below (1-9) the faulty
appliance will then be repaired or replaced and dispatched
usually within 7 working days of receipt.
If for any reason this item is replaced during the 2-year
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guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase.
To qualify for the 2-year guarantee the appliance must have
been used according to the manufacturers instructions. For
example, appliances must have been descaled and filters must
have been kept clean as instructed.
The local distributor shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2
The appliance has been used on a voltage supply other than that
stamped on the products.
3
Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4
Where the appliance has been used for hire purposes or non
domestic use.
5
The appliance is second hand.
6
The local distributor are not liable to carry out any type of
servicing work, under the guarantee.
7
The guarantee excludes consumables such as bags, filters and
glass carafes.
8
Batteries and damage from leakage are not covered by the
guarantee.
9
The filters have not be cleaned and replaced as instructed.
NOT COVERED BY THIS WARRANTY
(Australian only)
•
If the appliance has not been used in accordance with the
manufacturers’ recommendations or Instructions.
•
If the fault is deemed to be caused by abuse, misuse, neglect,
modifications or in proper use and or care
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter etc.
•
Connection to incorrect voltage to that stamped on the product.
•
Unauthorised repairs.
•
Appliance used other than for domestic purposes.
•
Excluding bags, filters, glass, carafes, and cutting blades.
•
Freight and insurance costs.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original receipt or invoice to indicate the date of
original purchase.
o
Morphy Richards’s policy is to continually improve quality
design and product quality. The company therefore reserves the
right to change any specifications or to carry out modifications
as deemed worthy at any time.
The Australian supplier reserves the right to repair, modify,
exchange or replace the faulty appliance with the same or
similar model or product of equivalent value.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty material,
components and workmanship.
This warranty is in addition and does not affect your statutory rights.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely
pack and return the item to the place of purchase accompanied by
the original receipt or invoice.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
15
g
Morphy Richards products are intended for household use only.
See usage limitations within the location sub-heading in the important safety instructions.
Morphy Richards has a policy of continuous improvement in product quality and design.
The Company, therefore, reserves the right to change the specification of its models at any time.
The After Sales Division,
Morphy Richards Ltd, Mexborough, South Yorkshire, England, S64 8AJ
Helpline (office hours) UK 0845 871 0960 Republic of Ireland 1800 409119
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Glen Dimplex Australia
Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149
T : 1300 556 816
E : [email protected]
NZ
Glen Dimplex New Zealand
38 Harris Road, East Tamaki, Auckland, New Zealand
T : 09 2748265
E : [email protected]
SC48705MAUS Rev 1 12/14
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