Extron DA HD 4K PLUS Series User Guide
Below you will find brief information for DA HD 4K PLUS DA2 HD 4K PLUS, DA HD 4K PLUS DA4 HD 4K PLUS, and DA HD 4K PLUS DA6 HD 4K PLUS. These are one input, multiple output HDMI distribution amplifiers for 4K signals. They support data rates up to 18.0 Gbps, including computer and video resolutions up to 4096x2160 @ 60 Hz. They feature EDID Minder, which maintains continuous EDID communication between devices, and Key Minder, continuously authenticates HDCP encryption between all devices.
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DA HD 4K PLUS Series 4K HDMI Distribution Amplifier User Guide Distribution Amplifiers 68-2880-01, Rev. J 04 25 Safety Instructions Copyright © 2017-2025 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com): Registered Trademarks (®) Extron®, Cable Cubby®, ControlScript®, CrossPoint®, DTP®, eBUS®, EDID Manager®, EDID Minder®, eLink®, Everlast®, Flat Field®, FlexOS®, Glitch Free®, GlobalViewer®, Global Configurator®, Global Scripter®, Hideaway®, HyperLane®, IP Intercom®, IP Link®, Key Minder®, LinkLicense®, LockIt®, MediaLink®, MediaPort®, NAV®, NetPA®, PlenumVault®, PoleVault®, PowerCage®, PURE3®, Quantum®, ShareLink®, Show Me®, StudioStation®, SoundField®, SpeedMount®, SpeedSwitch®, System INTEGRATOR®, TeamWork®, TouchLink®, V-Lock®, VN‑Matrix®, VoiceLift®, WallVault®, WindoWall®, XPA®, XTP®, XTP Systems®, and ZipClip® Registered Service Mark(SM) : S3 Service Support Solutions Trademarks (™) AAP™, AFL™ - Accu-RATE Frame Lock, ADSP™ - Advanced Digital Sync Processing, AVEdge™, CableCover™, CDRS™ - Class D Ripple Suppression, Codec Connect™, DDSP™ - Digital Display Sync Processing, DMI™ - Dynamic Motion Interpolation, Driver Configurator™, DSP Configurator™, DSP Configurator PRO™, DSVP™ - Digital Sync Validation Processing, EQIP™, FastBite™, Flex55™, FOX™, FOXBOX™, InstaWake™, IP Intercom HelpDesk™, MAAP™, MicroDigital™, Opti-Torque™, PendantConnect™, ProDSP™, QS-FPC™ - QuickSwitch Front Panel Controller, Room Agent™, Scope-Trigger™, SIS™ - Simple Instruction Set, Skew-Free™, SpeedNav™, Triple-Action Switching™, True4K™, True8K™, Vector™ 4K, WebShare™, XTRA™, and ZipCaddy™ FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user. NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website. Conventions Used in this Guide Notifications The following notifications are used in this guide: CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: • Risk of property damage. • Risque de dommages matériels. NOTE: A note draws attention to important information. Software Commands Commands are written in the fonts shown here: ^AR Merge Scene, 0p1 scene 1,1 ^B 51 ^W^C.0 [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03] E X! *X1&* X2)* X2#* X2! CE} NOTE: For commands and examples of computer or device responses used in this guide, the character “0” is the number zero and “O” is the capital letter “o.” Computer responses and directory paths that do not have variables are written in the font shown here: Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron Variables are written in italics as shown here: ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here: From the File menu, select New. Click the OK button. Specifications Availability Product specifications are available on the Extron website, www.extron.com. Extron Glossary of Terms A glossary of terms is available at https://www.extron.com/technology/glossary.aspx Contents Introduction.............................................................................................................................................. 1 About the DA2 HD 4K PLUS, DA4 HD 4K PLUS, and DA6 HD 4K PLUS......................................................... 1 Features.............................................................................................................................................................1 Application Diagram...........................................................................................................................................3 Installation................................................................................................................................................ 4 Installation Overview..........................................................................................................................................4 Rear Panel Connections....................................................................................................................................5 Connecting Power...........................................................................................................................................5 Connecting Input Source.................................................................................................................................7 Connecting Output Displays............................................................................................................................7 Connecting RS‑232 Control (Optional)...........................................................................................................8 Front Panel Features..........................................................................................................................................9 Configuration......................................................................................................................................... 10 EDID Minder.....................................................................................................................................................10 HDCP...............................................................................................................................................................10 Product Configuration Software.......................................................................................................... 12 Downloading Software or Firmware................................................................................................................. 12 Connecting to PCS...........................................................................................................................................14 Device Discovery Panel................................................................................................................................14 Software Overview...........................................................................................................................................15 Device List.....................................................................................................................................................15 Software List.................................................................................................................................................16 SIS Commands...................................................................................................................................... 18 Introduction to SIS ...........................................................................................................................................18 Symbols Used in this Guide.............................................................................................................................18 Error Messages.............................................................................................................................................21 Command and Response Table for SIS Commands........................................................................................ 22 Command and Response Table for CEC SIS Commands............................................................................... 25 Mounting................................................................................................................................................ 28 Desktop Placement..........................................................................................................................................28 Rack Mounting.................................................................................................................................................28 Rack Mounting Procedure.............................................................................................................................28 UL Guidelines for Rack Mounting.................................................................................................................28 Consignes UL pour le montage en rack........................................................................................................29 Under‑desk Mounting.......................................................................................................................................29 Best Practices for Cleaning Your Extron Products........................................................................................... 29 Extron Warranty..................................................................................................................................... 30 DA HD 4K PLUS Series • Contents vii DA HD 4K PLUS Series viii Introduction This guide describes the function, installation, and operation of the DA2 HD 4K PLUS, DA4 HD 4K PLUS, and DA6 HD 4K PLUS distribution amplifiers. Unless otherwise stated, the terms “distribution amplifier”, “DA” or “DA PLUS” refer to any of these distribution amplifiers. This section provides the following information: • About the DA2 HD 4K PLUS, DA4 HD 4K PLUS, and DA6 HD 4K PLUS • Features • Application Diagram About the DA2 HD 4K PLUS, DA4 HD 4K PLUS, and DA6 HD 4K PLUS The Extron DA HD 4K PLUS Series are one input, multiple output HDMI distribution amplifiers for 4K signals. They distribute one 4K input signal to two (DA2 HD 4K PLUS), four (DA4 HD 4K PLUS), or six (DA6 HD 4K PLUS) simultaneous outputs. They support data rates up to 18.0 Gbps, including computer and video resolutions up to 4096x2160 @ 60 Hz and 1080p @ 60 Hz 4:4:4 with Deep Color, 3D, Lip Sync, HDR (high dynamic range), and HD lossless audio formats. NOTE: Extron strongly recommends compatibility testing while designing, and before installing any 3D or HDR system. There are several unique 3D and HDR formats in use by source devices and display manufacturers. The level of 3D and HDR product support is governed by pixel clock, signal format, and communication between source and sink devices. Please contact an Extron Application Engineer (see page 30) for more information. All three models feature EDID Minder, which maintains continuous EDID communication between connected devices, and Key Minder, which continuously authenticates HDCP encryption between all devices, ensuring the simultaneous distribution of source content to all displays. The DA HD 4K PLUS distribution amplifiers provide automatic input cable equalization up to 15 feet (4.5 meters) for 4K @ 60 Hz signals, automatic color bit depth adjustment, and allow outputs to be independently muted. Front panel LEDs provide immediate confirmation of HDCP authentication and signal presence. Features • 4K signal distribution — Distributes 4K HDMI video and embedded multi‑channel digital audio signals. These distribution amplifiers accept one 4K input through a female HDMI type‑A connector and provide two (DA2 HD 4K PLUS), four (DA4 HD 4K PLUS), or six (DA6 HD 4K PLUS) simultaneous outputs. • Supports HDMI 2.0b specifications, including: • Data rates up to 18.0 Gbps • • • • • Deep Color up to 12‑bit 3D Lip Sync HDR HD lossless audio formats • Supports computer and video resolutions up to 4K, including 1080p @ 60 Hz Deep Color. • EDID Minder — Automatically manages EDID communication between connected devices ensuring that the source powers up properly and reliably outputs content for display. • HDCP compliant — Ensures display of content-protected media and interoperability with other HDCP‑compliant devices. Supports HDCP 2.3 and compatible with non‑HDCP 2.3 sources and sinks. DA HD 4K PLUS Series • Introduction 1 • Key Minder continuously verifies HDCP compliance — Key Minder authenticates and maintains continuous HDCP encryption between all input and output devices to enable simultaneous distribution of a single source signal to two, four, or six displays. • User-selectable HDCP authorization — Allows the unit to appear HDCP compliant or non‑HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non‑HDCP mode. • HDCP Visual Confirmation — A full‑screen green signal is sent when HDCP‑encrypted content is transmitted to a non‑HDCP compliant display, providing immediate visual confirmation that protected content cannot be viewed on the display. • HDCP authentication and signal presence LED indicators — Front‑panel LED indicators for signal presence and HDCP authentication provide real‑time feedback and monitoring of key performance parameters. • Automatic input cable equalization — Up to 100 feet (30 meters) for 720p at 60 Hz with a 4.95 Gbps signal and up to 15 feet (4 meters) for 4K at 60 Hz with a 18.0 Gbps signal when used with Extron HDMI Pro Series cable. Actively conditions incoming HDMI signals to compensate for signal loss when using long cables, low quality cables, or source devices with poor signal output. • Automatic color bit depth management — The DA HD 4K PLUS Series distribution amplifiers automatically adjust color bit depth based on the display EDID, preventing color compatibility conflicts between source and displays. • HDMI to DVI Interface Format Correction — Automatically reformats HDMI source signals for output to a connected DVI display. • Output muting via RS‑232 or USB port — Provides the capability to mute one or all outputs at any time. This allows content to be viewed on a local monitor prior to appearing on the main presentation display. • Easy setup and commissioning with the Extron Product Configuration Software (PCS) — Conveniently configure multiple products using a single software application. • RS‑232 control port — Enables the use of serial commands for integration into a control system. Extron products use the SIS - Simple Instruction Set command protocol, a set of basic ASCII commands that allow for quick and easy programming and control. • Front panel USB configuration port — Enables easy configuration without having to access the rear panel. • Easy mounting options — The DA2 HD 4K PLUS features a 1 inch (2.5 cm) high, quarter rack width enclosure. The DA4 HD 4K PLUS and DA6 HD 4K PLUS feature a 1U high, half rack width enclosure. All three products can be conveniently mounted in standard racks or under furniture. • Includes LockIt HDMI cable lacing brackets — LockIt lacing brackets are used to secure HDMI cables connected to the HDMI input and output connectors, preventing accidental disconnection of the cables. • Provides +5 VDC, 250 mA power on each output for external peripheral devices. • Extron Everlast Power Supply — Provides worldwide power compatibility with high reliability and low power consumption for reduced operating costs. Two-output model requires external power supply, included. Four and six-output models are equipped with a 100-240 VAC, 50/60 Hz, internal universal power supply. • Extron Everlast Power Supply is covered by a 7‑year parts and labor warranty. DA HD 4K PLUS Series • Introduction 2 Application Diagram See figure 1 for a typical application of the DA4 HD 4K PLUS. The DA2 HD 4K PLUS and DA6 HD 4K PLUS can be used in similar applications. VCR DVD DOC CAM P LAPTO PC ON OFF AY DISPL MUTE EN SCRE UP EN SCRE DOWN TouchLink Control System TCP/IP E OT M RE RS-232 2 -23 RS Tx Rx G IP S IR/ 4 S UT TP OU M CO RT eBUS IT K LIN 3 R M .3A DA 4K T PU IN Plu ERR 3 S CT 4 S Tx PR LAYS RE 1 O 25 5Q LAN xi AV LAN 0 100 K LIN IR ACT 2 2 Rx OVE CP 2 1 R HDMI Cables s D 4H AX ~0 V 40 LIM Y BUS I/O 1 2 1 L 80 DE MO 0-2 10 Extron DA4 HD 4K Plus Distribution Amplifier /60 50 Hz L 80 DE MO US STAT PLAY ER POW USB SD L 80 DE CARD MO 4K Media Player L 80 DE MO 4K Displays Figure 1. DA4 HD 4K PLUS Application Diagram DA HD 4K PLUS Series • Introduction 3 Installation This section provides an overview of the installation of the DA HD 4K PLUS Series distribution amplifiers, including the front panel and rear panel connections. Follow the links for more detailed information elsewhere in the guide. This section provides the following information: • Installation Overview • Rear Panel Connections • Front Panel Features Installation Overview To install and set up the DA HD 4K PLUS Series distribution amplifiers, follow these instructions: 1. Mount the unit in a suitable location (see Mounting on page 28). 2. Connect power to the unit: • DA2 HD 4K PLUS — Connect the provided 12 VDC power supply to the power inlet (see Connecting Power on page 5). ATTENTION: • • Do not connect any external power supplies until you have read the Attention notifications on page 6. • Veuillez lire les encadrés « Attention » de la page 5 avant de brancher une source d’alimentation externe. DA4 HD 4K PLUS and DA6 HD 4K PLUS — Connect to a 100‑240 VAC (50/60 Hz) power source using the provided IEC power cord (see IEC power inlet on page 7). 3. Connect the output display devices and power them on (see Connecting Output Displays on page 7). NOTES: • The distribution amplifier automatically reads and stores EDID from the selected display device. • By default, 1080p @ 60 Hz with 2-Channel audio native resolution EDID is assigned. For other EDID options, see the DA HD 4K PLUS Series Help File. 4. If configuration or control using SIS commands is required (see SIS Commands starting on page 18), connect a control PC to the rear panel RS‑232, 3‑pole captive screw port (see Connecting RS‑232 Control (Optional) on page 8) or the front panel USB port. 5. Connect and power on the input device (see Connecting Input Source on page 7). NOTE: Secure the input and output connectors to the distribution amplifier with the provided LockIt HDMI lacing bracket (see Securing the HDMI Connector on page 7. DA HD 4K PLUS Series • Installation 4 Rear Panel Connections This section provides information about the rear panel ports: POWER 1 12V 0.4A MAX A REMOTE 2 RS-232 INPUT OUTPUTS Tx Rx G C D E 100-240V ~ 0.3A MAX DA4 HD 4K PLUS INPUT OUTPUTS 1 2 3 REMOTE 4 RS-232 Tx Rx G 50/60 Hz B C 100-240V ~ 0.3A MAX D E DA6 HD 4K PLUS INPUT OUTPUTS 1 2 3 4 REMOTE 5 6 RS-232 Tx Rx G 50/60 Hz Figure 2. A B C Rear Panel Ports Power inlet (DA2 HD 4K PLUS only) IEC power inlet (DA4 HD 4K PLUS and DA6 HD 4K PLUS) D E HDMI outputs RS‑232 port HDMI input Connecting Power DA2 HD 4K PLUS A Power inlet — Connect the provided 12 VDC, 0.5 A power supply to the rear panel power supply socket. CAUTION: The DC output cables must be kept separate from each other while the power supply is plugged in. Remove power before wiring ATTENTION : Les câbles de sortie CC doivent être séparés les uns des autres tant que la source d’alimentation est branchée. Coupez l’alimentation avant d’effectuer les raccordements. ATTENTION: • The length of the exposed wires in the stripping process is important. The ideal length is 3/16 inches (5 mm). Any longer and the exposed wires may touch, causing a short circuit between them. Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws. • La longueur des câbles exposés est importante lorsque l’on entreprend de les dénuder. La longueur idéale est de 5 mm (3/16 inches). S’ils sont trop longs, les câbles exposés pourraient se toucher et provoquer un court-circuit. S’ils sont trop courts, ils peuvent être tirés facilement, même s’ils sont correctement serrés par les borniers à vis. • Do not tin the wire leads before installing into the connector. Tinned wires are not as secure in the connector and could be pulled out. They may also break after being bent several times. • Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être tirés. Ils peuvent aussi se casser après avoir été pliés plusieurs fois. DA HD 4K PLUS Series • Installation 5 1. Cut the DC output cord to the length needed. POWER 12V 0.4A MAX 2. Strip the jacket to expose 3/16 inch (5 mm) of the conductor wire. 3. Ensure the connections have the correct polarity as shown in the figure above. The wire with ridges is the ground wire. 4. Slide the exposed ends of the wire into the captive screw connector and secure by tightening the screws. 5. Use the supplied tie wrap to strap the power cord to the extended tail of the connector. ATTENTION: • • 3/16" (5 mm) Max. Always use a power supply provided by or specified by Extron. Use of an unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product. A A Utilisez toujours une source d’alimentation fournie ou recommandée par Extron. L’utilisation d’une source d’alimentation non autorisée annule toute certification de conformité réglementaire, et peut endommager la source d’alimentation et l’unité. Smooth Ridges SECTION A–A ATTENTION: • Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling spaces or in wall cavities. • Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une utilisation dans les espaces d’aération ou dans les cavités murales. • If not provided with a power supply, this product is intended for use with a UL Listed power source marked “Class 2” or “LPS” rated 12 VDC, 0.5 A minimum. • Si le produit n’est pas fourni avec une source d’alimentation, il doit être utilisé avec une source d’alimentation certifiée UL de classe 2 ou LPS avec une tension nominale de 12 Vcc, 0.5 A minimum. • The installation must always be in accordance with the applicable provisions of National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently fixed to building structure or similar structure. • Cette installation doit toujours être conforme aux dispositions applicables du Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie 1, section 16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire. • Power supply voltage polarity is critical. Incorrect voltage polarity can damage the power supply and the unit. The ridges on the side of the cord identify the power cord negative lead (see the power wiring diagram on page 6). • La polarité de la source d’alimentation est primordiale. Une polarité incorrecte pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du cordon permettent de repérer le pôle négatif du cordon d’alimentation (voir power wiring diagram). • To verify the polarity before connection, plug in the power supply with no load and check the output with a voltmeter. • Pour vérifier la polarité avant la connexion, brancher l’alimentation hors charge et mesurer sa sortie avec un voltmètre. DA HD 4K PLUS Series • Installation 6 DA4 HD 4K PLUS and DA6 HD 4K PLUS B IEC power inlet (see figure 2 on page 5) — Use the provided female IEC cable to connect the female IEC inlet to a 100‑240 VAC (50 or 60 Hz) power source . Connecting Input Source C HDMI input — Use an HDMI cable to connect the input source to the rear panel female HDMI port. NOTE: Secure the input and output HDMI connectors to the distribution amplifier with the provided LockIt HDMI lacing bracket (see Securing the HDMI Connector on page 7). The input follows HDMI 2.0b specifications, supporting data rates up to 6.0 Gbps per color and is fully HDCP compliant. The input can equalize up to 100 feet (30.48 meters) of HDMI Pro cable with a 4.95 Gbps per color signal or 15 feet (4.57 meters) with a 6.0 Gbps per color signal. EDID is stored on an EEPROM, and Hot‑Plug Detect (HPD) is actively controlled by EDID Minder (see page 10). Securing the HDMI Connector Follow these instructions to secure the input and output connectors to the distribution amplifier with the LockIt HDMI lacing bracket provided: 1. Plug the HDMI cable into the rear panel port (1). 2. Loosen the HDMI connection mounting screw from the panel enough to allow the LockIt lacing bracket to be placed over it (2). The screw does not have to be removed. 2 1 3. Place the LockIt lacing bracket on the screw and against the HDMI connector, then tighten the screw to secure the bracket (3). 3 ATTENTION: • Do not overtighten the HDMI connector mounting screw. The shield it fastens to is very thin and can easily be stripped. • Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel elle est attachée est très fin et peut facilement être dénudé. 4 3 4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing bracket as shown (4). 5. While holding the connector securely against the lacing bracket, tighten the tie wrap, then remove any excess length. Connecting Output Displays D HDMI outputs — Use an HDMI cable to connect up to six output displays to the female HDMI ports on the rear panel . NOTE: Secure the input and output connectors to the distribution amplifier with the provided LockIt HDMI lacing bracket (see Securing the HDMI Connector). By default, the EDID is set to 1080p @ 60 Hz with 2‑channel audio. However, EDID can be changed by using PCS (see the DA HD 4K PLUS Series Help File). There are two, four, or six slots that are automatically populated by EDID from connected sink devices. DA HD 4K PLUS Series • Installation 7 The DA monitors the EDID of each connected display to ensure compatibility with the input signal. The following adjustments are made for each output independently: • Interface format — If the connected display is DVI and the input signal is HDMI, the signal is reformatted to DVI. If the output is HDMI and the input is DVI, no reformatting is needed because HDMI is backwards compatible with DVI. • Video color bit depth — The signal can be forced to always truncate to 8‑bit, disabling deep color, via SIS commands (see Video Color Bit Depth on page 22) or PCS (see the DA HD 4K PLUS Series Help File). • Audio — If the connected output device does not support the audio format of the input signal, audio is muted. If the source requires HDCP encryption and the display is not HDCP compliant, that output channel outputs a green screen. All outputs carry +5 VDC and up to 250 mA on pin 18, regulated by a current limiting circuit. Connecting RS‑232 Control (Optional) E RS‑232 port (see figure 2 on page 5) — Use RS‑232 communication between the distribution amplifier and a host PC to update firmware or configure the unit using SIS commands (see Command and Response Table for SIS Commands starting on page 22 ). Extron recommends Extron universal control cable (see www.extron.com). NOTES: • Extron recommends that the USB port be used for temporary connections. If a permanent connection is required, the RS‑232 port should be used. • Neither port has precedence and commands from either port are handled in the order they are received. REMOTE 5 1 9 Pin 2 = Rx Pin 3 = Tx Pin 5 = G 6 Receive Transmit Ground RS-232 Transmit Receive Ground Tx Rx G DB9 Pin Locations Female DA HD 4K PLUS Computer Figure 3. Wiring for Rear Panel RS‑232 Control NOTES: • The wiring in the RS‑232 cable crosses over so that the Tx on the distribution amplifier connects to the Rx of the control device and vice versa. Ground always connects to ground. • If you use cable that has a drain wire, tie the drain wire to the ground at both ends. To connect the distribution amplifier to a computer, follow these instructions: 1. Connect an RS‑232 cable with a female 9‑pin D connector to the computer (see figure 3): • Data received by the computer = pin 2 • Data transmitted by the computer = pin 3 • Ground = pin 5 2. Wire the opposite end of the cable to the provided 3‑pole captive screw connector (see figure 3): • Data transmitted by the DA plugs into the Tx (transmit) port. • Data received by the DA plugs into the Rx (receive) port. • Ground plugs into the G (ground) port. DA HD 4K PLUS Series • Installation 8 Front Panel Features This section describes the front panel features of the DA HD 4K PLUS Series distribution amplifiers: A B CONFIG C INPUT SIGNAL D OUTPUTS 1 2 HDCP DA2 HD 4K PLUS E F C D INPUT OUTPUTS SIGNAL 1 2 3 4 HDCP CONFIG DA4 HD 4K PLUS HDMI DISTRIBUTION AMPLIFIER A E C B F D INPUT OUTPUTS SIGNAL 1 2 3 4 5 6 HDCP CONFIG DA6 HD 4K PLUS HDMI DISTRIBUTION AMPLIFIER E Figure 4. Front Panel Features Power Status LED A B F USB Config Port C D Input signal LED E F Output signal LEDs Input HDCP LED Output HDCP LEDs A Power status LED — Lights when power is applied to the unit. B USB Config port — Used for SIS commands and PCS configuration, monitoring, and firmware updates. This port can be used as an alternative to the rear panel RS‑232 captive screw connector . NOTE: Extron recommends using the USB port for temporary connections. If a permanent connection is required, the RS‑232 port should be used. C Input Signal LED — Lights when a TMDS signal is detected on the HDMI input. If the source requires HDCP encryption, this LED may light only when HDCP is authenticated. D Output Signal LEDs — Light when hot plug detect is detected from the corresponding sink device. Each output signal has its own signal LED: two for the DA2 HD 4K PLUS, four for the DA4 HD 4K PLUS, and six for the DA6 HD 4K PLUS. E Input HDCP LED — Lights when the source requires HDCP encryption and it has been authenticated with the HDMI input. F Output HDCP LEDs — Light when HDCP is authenticated between the distribution amplifier output and the corresponding sink device. This happens when the source device requires HDCP encryption and it has already been authenticated on the HDMI input. • The LEDs do not light if the source does not require HDCP encryption or if the sink is not HDCP compliant. • Each output signal has its own HDCP LED: two for the DA2 HD 4K PLUS, four for the DA4 HD 4K PLUS, and six for the DA6 HD 4K PLUS. DA HD 4K PLUS Series • Installation 9 Configuration The DA HD 4K PLUS Series allows for adjustments to be made to ensure that the sink devices are able to handle the source signal provided. Use Product Configuration Software starting on page 12 or SIS Commands starting on page 18 to make these adjustments. This section provides information about: • EDID Minder • HDCP EDID Minder EDID Minder ensures that a source device connected to the DA HD 4K PLUS input continuously recognizes the EDID of a sink device, even if the sink is not physically connected. By default, the EDID is set to 1080p @ 60 Hz with 2‑channel audio. There are two, four, or six slots automatically populated by EDID from connected sink devices. NOTES: • EDID can be managed in PCS (see the DA HD 4K PLUS Series Help File). • The unit supports EDID with resolutions up to 4K @ 60 Hz 4:4:4. EDID Memory Retention The assigned EDID is stored to an EEPROM, which is located at the HDMI input. The stored EDID is retained until a reset is initiated. Hot Plug Detect (HPD) HPD remains high on the input while the unit is powered on by default. The HPD drops low only while EDID is updated. This can be configured using SIS commands (see HPD Mode on page 24). HDCP Input The HDMI input negotiates and authenticates HDCP with the source device if the source requires HDCP encryption. The authentication process is repeated whenever the stored EDID is changed or updated, which is indicated by pulling HPD low. HDCP support can be disabled using the SIS command (see HDCP Authorized Device on page 23) or PCS (see the DA HD 4K PLUS Series Help File). Outputs Each output is individually pre‑authenticated and encrypted, in accordance with the configured HDCP output mode. If an output requires encryption but the connected sink device cannot be authenticated, that output will display a green screen. DA HD 4K PLUS Series • Configuration 10 HDCP output modes • Follow input — Output is always authenticated but only encrypted when required by input. HDMI authentication is continuous. DVI authentication occurs for a maximum of 10 seconds, then fails. This is the default mode. • Always encrypt output — Output is always authenticated and encrypted. HDMI authentication is continuous. DVI authentication occurs for a maximum of 10 seconds, then fails. • Follow Input (with continuous DVI trials) — Output is always authenticated but only encrypted when required by input. Both HDMI and DVI authentication are continuous. • Always encrypt output (with continuous DVI trials) — Output is always authenticated and encrypted. Both HDMI and DVI authentication are continuous. TMDS output format The TMDS output format has three components: • Video format — Either DVI or HDMI • Color space — RGB, YCbCr 4:2:2, or YUV 4:4:4 • Quantization range — Either full (0‑255) or limited (16‑235) By default, the input format is configured for Auto, which automatically forces RGB 4:4:4 Full, with the video format dependent on the source signal and the sink capabilities. This can be forced using SIS commands (see TMDS Output Format on page 22) or PCS (see the DA HD 4K PLUS Series Help File). NOTE: If the input signal is YUV 4:2:0, it is passed through unaltered, regardless of the TMDS output format setting. Color depth and deep color support There are two options for color depth and deep color support: • Automatic — By monitoring the EDID of the sink, the DA HD 4K PLUS device determines the best color depth that is supported by the sink. • Force 8‑bit This can be changed using SIS commands (see Video Color Bit Depth on page 22) or PCS (see the DA HD 4K PLUS Series Help File). DA HD 4K PLUS Series • Configuration 11 Product Configuration Software The DA HD 4K PLUS Series distribution amplifiers use Extron Product Configuration Software (PCS) for control and configuration. This section describes: • Downloading Software or Firmware • Connecting to PCS • Software Overview Downloading Software or Firmware Visit the Extron website to download and install the PCS software, which provides an easy option for configuring the DA HD 4K PLUS Series devices. NOTES: • Also download the latest versions of software and firmware for your product. • An Extron Insider Account is required to download and use PCS. Contact an Extron support representative, to obtain an Insider Account. 1. Access the Extron website and log in to your Insider Account. 2. Mouse over the Download link at the top of the page (figure 5, 1). Figure 5. Software and Firmware Links on the Download Tab 3. Click the appropriate link on the drop-down list For software, click the Software link (2). The Download Center Software page opens (see figure 6 on page 13). If the software is listed, click link (see the PCS Product Configuration Software link 3) and skip to step 5 on page 13. For firmware, click the Firmware link (4). The Download Center Firmware page opens (see figure 8 on page 13). 4. Search for the name of the software or the name of the device for firmware. For software, type the name of the software into the Search Software field and select the desired software (see figure 8). DA HD 4K PLUS Series • Product Configuration Software 12 Figure 6. PCS Software Search The selected software page opens below the search (see figure 7). Figure 7. PCS Software Download For Firmware: Type the name of the device into the Search Firmware field and select the desired device. The searched firmware page opens below the search (see figure 8). NOTE: The device is not in the list if there is no firmware update available. Figure 8. Firmware Search and Download 5. Click Download (see figure 7 and figure 8) and follow the on-screen instructions. An executable (.exe) file is downloaded to the PC. Run this program to place the firmware on the PC for future use. Make a note of the folder where the firmware file was saved. 6. (Optional) Click Release Notes for more information about the firmware or software update. 7. (Optional) Click Archives to download previous versions of firmware or software. NOTE: The Archives link is only available if there are previous firmware versions. DA HD 4K PLUS Series • Product Configuration Software 13 8. Install the software. a. Navigate to the folder where the software file was downloaded. b. Double-click the executable file and follow the on-screen directions to install the software. For Firmware: Install via PCS, see Update Firmware in the Device List on page 19. Connecting to PCS The Extron PCS window opens with the Device Discovery panel open. Connect to the device using the Device Discovery panel or the TCP/IP panel (see figure 11). NOTE: A user must have an Insider Account to download and use PCS. Contact an Extron support representative, to obtain an Insider Account. Device Discovery Panel The Device Discovery panel displays accessible Extron devices connected directly to the PC or to a LAN or WAN. Devices are identified and sorted by model, IP address, device name, or connection method. 1. Open the Product Configuration Software program from the desktop shortcut. The Extron PCS window opens to the Device Discovery panel (see figure 11). 1 DA4 HD 4K PLUS 2 Figure 9. PCS Device Discovery Screen 2. Select the DA HD 4K PLUS distribution amplifier by clicking on it to highlight it in the list (see figure 9, 1). 3. Click Connect (2). The Product Configuration Software opens to the device main menu (see figure 10 on page 15). DA HD 4K PLUS Series • Product Configuration Software 14 Software Overview NOTE: For details about specific software features, see the DA HD 4K PLUS Series Help File. 1 2 Figure 10. DA HD 4K PLUS PCS Main Menu The configuration pages have a global navigation bar (see figure 10) from which each of the individual configuration pages can be accessed. These pages are: 1 Input/Output Configuration 2 EDID Minder Select a tab to begin configuring the DA HD 4K PLUS (see figure 16). Each PCS screen has a Device drop-down list (see Device List on page 15) for device configuration options. The Software list (see Software List on page 16) contains software configuration and information options. Device List The Device list contains options pertaining to device connection, configuration, and information. For details about all these options, see the DA HD 4K PLUS PCS Help File. • Disconnect — Disconnect the device from the PCS program and close the Device tab. • Settings — Open a submenu with the following options: • Hardware Settings — Display the Hardware Settings dialog box with device information and side tabs to change the device name, internal clock, and password of the connected device. It also contains an Edit Communication Settings button, which provides an alternative method of accessing the Communication Settings dialog box. • • Communication Settings — Open the Communication Settings dialog box to change IP settings of the connected device. Reset Device — Open the Reset Device dialog box, with selectable modes for resetting the connected device, as well as the Unit Information (also displayed in the Hardware Settings dialog box). NOTE: The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords convert to the default, which is extron. DA HD 4K PLUS Series • Product Configuration Software 15 • Update Firmware — Open a submenu to upload firmware from the host device to the connected device. NOTE: If necessary, download new firmware from the Extron website (see Downloading Software or Firmware on page 12). • DA HD 8K L Help — Open the DA HD 8K L Series PCS Help File in a separate window. • About This Module — Open the About This Module dialog box, with the module part number and firmware version of the connected device. Software List The Software list contains options pertaining to PCS settings (see the image on the right). Show Expanded Device Tabs Selecting Show Expanded Device Tabs from the Software list displays the device IP address or connection method in the Device tab. Software Settings This option resets all disabled confirmation dialogs to the default settings. 1. From the Software list, select Software Settings. The Software Settings dialog box opens. 2. Click the Re-enable Confirmation Dialogs button (see figure 11, 1). The dialog box closes and the reset is complete. 1 Alternatively, click the Close button (2) to close the dialog box without re-enabling the confirmation dialogs. 2 Figure 11. Software Settings Dialog Box Tutorial Display a general overview of where to find features in the PCS framework. 1. From the Software list, select Tutorial. The Tutorial dialog box opens. 2. Click the I Get It! button to close the dialog box. Extron PCS Help Open the PCS help file for general PCS operations. From the Software list, select Extron PCS Help. DA HD 4K PLUS Series • Product Configuration Software 16 Application Licensing Log into PCS with your Extron Insider account or check licensing details. Figure 12. Application Licensing Dialog Box About Extron PCS Display information about the current PCS version. 1. From the Software list, select About Extron PCS. The About - Extron PCS dialog box opens. 2. Click the Details button (see figure 13, 1) for more information. 3. To display details about third-party software packages and associated licensing, click Licenses (2). 4. Click the OK button (3) to close the dialog box. 1 Figure 13. 2 3 About - Extron PCS Dialog Box Exit Disconnect connected devices and close the application. 1. From the Software list, select Exit. If device tabs are open, the Exit dialog box opens (see figure 14). Figure 14. Exit Dialog Box 2. Click the Close Session(s) and Exit button (1) to disconnect the software from connected devices, close all offline device tabs, and close the software. Alternatively, click the Cancel button (2) to leave the software open. DA HD 4K PLUS Series • Product Configuration Software 17 SIS Commands You can use Simple Instruction Set (SIS) commands to configure the DA HD 4K PLUS distribution amplifiers. This section provides information about using those commands. The following topics are discussed: • Introduction to SIS • Symbols Used in this Guide • Command and Response Table for SIS Commands Introduction to SIS The DA HD 4K PLUS Series distribution amplifiers accept SIS commands from a host device such as a computer running the Extron DataViewer utility or other control system. NOTES: • You can connect the computer to either the rear panel 3‑pole RS‑232 port (see figure 2, E on page 5) or the front panel USB port (see figure 4, B on page 9) of the distribution amplifier. • The wiring in the RS-232 cable crosses over so that the distribution amplifier transmit (Tx) wire connects with the control device receive (Rx) and vice versa. • The protocol for the remote port is 9600 baud, 8 data bits, 1 stop bit, and no parity. SIS commands consist of strings of one or more characters per command field. Unless otherwise stated, upper and lower case characters can be used interchangeably. Commands do not require any special characters to begin or end the command string. Each response from the DA HD 4K PLUS devices end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. When the distribution amplifier is first switched on, it sends the message: © Copyright 2022, Extron Electronics DAx HD 4K PLUS, V X&, N] • DAx is the device: • DA2 HD 4K PLUS • DA4 HD 4K PLUS • DA6 HD 4K PLUS • V X& is the firmware version number. • N is the catalog number for the product: Symbols Used in this Guide When programming in the field, certain characters are most conveniently represented by their hexadecimal rather than their ASCII values. The table below shows the hexadecimal equivalent of each ASCII character: ASCII to HEX Conversion Table Space Figure 15. . ASCII to Hex Conversion Table DA HD 4K PLUS Series • SIS Commands 18 NOTE: For commands and examples of computer or device responses used in this guide, the character “0” is the number zero and “O” is the capital letter “o”. ] — Carriage return with line feed | or } — Pipe character or carriage return (no line feed) can be used interchangeably. • — Space character W or E — W or Escape key can be used interchangeably. The X/ values defined in this section are the variables used in the fields of the Command Response Table. X! — Output 1 to 2, DA2 HD 4K PLUS 1 to 4, DA4 HD 4K PLUS 1 to 6, DA6 HD 4K PLUS X@ — Status 0 = Disabled, off, or undetected 1 = Enabled, on, or detected X# — Video color bit depth (default = 0) 0 = Auto (based on EDID of sink) 1 = Force 8‑bit X$ — Firmware version and build as x.xx.xxxx (major.minor.patch) X% — EDID data as 256 bytes of Hex data (text representation) X^ — Native resolution and refresh rate (translated from Hex) for example: 1600x1200 @ 60 Hz X& — Firmware version to the second decimal place X* — Text string of up to 24 characters (default = DAx‑HD‑4K‑PLUS) Alphanumeric characters and hyphens only No distinction between upper and lower case No spaces First character must be a letter and the last character cannot be a hyphen X( — Output HDCP mode (default = 0) 0 = Encrypt as required by input Continuous trials for HDMI sinks Attempt for 10 seconds on DVI sinks and then fail 1 = Always encrypt Continuous trials for HDMI sinks Attempt for 10 seconds on DVI sinks and then fail 2 = Encrypt as required by input. Continuous trials for HDMI and DVI sinks 3 = Always encrypt. Continuous trials for HDMI and DVI sinks X1) — Verbose mode (default = 1) 0 = Clear or none 1 = Verbose mode 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries X1! — TMDS output format (default = 1) 1 = Auto, pass through if HDMI sink; force DVI format if DVI sink 2 = DVI RGB 4:4:4 Full 3 = HDMI RGB 4:4:4 Full 4 = HDMI RGB 4:4:4 Limited 5 = HDMI YUV 4:4:4 Limited 6 = HDMI YUV 4:2:2 Limited DA HD 4K PLUS Series • SIS Commands 19 X1@ — Video mute (default = 0) 0 = Video mute disabled 1 = Video mute (TMDS) 2 = Video and sync mute X1# — Input HDCP status 0 = No source detected 1 = Source detected with HDCP* 2 = Source detected without HDCP* *Active source detection based on PLL clock or TMDS lock (not solely based on +5VDC presence) X1$ — Output HDCP Status 0 = No active sink connected** 1 = HDCP sink detected 2 = Sink detected without HDCP **For active sink, it needs to have hotplug detect and TMDS termination (monitor sense) X1% — Output 5 V mode 1 = Auto (5 V is enabled only when a source with 5 V is present) 2 = 5 V is always enabled (default) X1^ — CEC mode 0 = Disable CEC operations for this IO port (default) 1 = Reserved – currently returns E13 2 = Enable insertion (unidirectional) 4 = Enable insertion and publish received CEC messages (bidirectional) 8 = Enable insertion and publish all received CEC messages (bidirectional) 20 = Manual mode, similar to mode 8, but less automatic (for 3rd- party software) X1& — CEC status 0 = CEC mode 0 disabled 1 = CEC mode 1 - Reserved for possible future use 2 = CEC mode 2 enabled but no device detected (unidirectional) 3 = CEC mode 2 enabled and device detected (unidirectional) 4 = CEC mode 4 enabled but no device detected (bidirectional) 5 = CEC mode 4 enabled and device detected (bidirectional) 8 = CEC mode 8 enabled but no CEC device present/detected (bidirectional) 9 = CEC mode 8 and CEC device present/detected (bidirectional) 20 = CEC mode 20 enabled but no CEC device present/detected 21 = CEC mode 20 and CEC device present/detected X1* — Source logical address (our pseudo): 0 through 15 (-1 = not found or port not enabled) X1( — Destination logical address (theirs): 0 through 15 (-1 = not found or port not enabled) NOTE: Logical addresses for Extron ports (unless a conflict is detected): • Outputs use 14 for source (Extron) and generally connect to 0 for destination (third-party device) • Inputs use 0 for source (Extron) DA HD 4K PLUS Series • SIS Commands 20 CEC Logical Addresses Address Device Address Device 0 TV 8 Playback Device 2 1 Recording Device 1 9 Recording Device 3 2 Recording Device 2 10 Tuner 4 3 Tuner 1 11 Playback Device 3 4 Playback Device 1 12 Reserved 5 Audio System 13 Reserved 6 Tuner 2 14 Free Use 7 Tuner 3 15 Unregistered (as initiator address) Broadcast (as destination address) X2) — CEC command: Predefined actions as strings within double quotes: “PwrOn” — Input and output send different CEC command “PwrOff” “ShowMe” — Sends “Active Source” command with firmware derived physical address (valid for outputs only) X2! — Send result 0 = Failed (NAK) 1 = Success (ACK) of entire message 2 = Unable to send X2@ — CEC physical address: 4 hexadecimal digits (Example: %32%00) X2# — CEC device presence 0-F = Device address X = Missing — = CEC port is off X2$ — CEC data: User selected elements (0 to 15) in the form of percent sign followed by 2 hex digits (Example: %2A%07%FF) X2% — CEC address byte: In the form of percent sign followed by 2 hex digits (Example: %E0 = Extron output (14) to TV (0)) X2^ — HPD mode 0 = Standard Extron mode — always high (default) 1 = Auto mode — if no display is connected, HPD is low X2& — EDID slot 1 = Input 2 = Output 1 3 = Output 2 4 = Output 3 5 = Output 4 6 = Output 5 7 = Output 6 Error Messages E01 — Invalid input channel number (too large) E14 — Invalid for this configuration E10 — Invalid command E28 — File not found E13 — Invalid value DA HD 4K PLUS Series • SIS Commands 21 Command and Response Table for SIS Commands Command ASCII Command Response Additional Description (host to unit) (unit to host) Video mute single output X! *X1@ B Vmt X! * X1@] Set video mute status (X1@) for output X! Video mute all outputs X1@ B Vmt X1@] Set video mute status (X1@) for all outputs Query Video mute status B X1@ • X1@ •...X1@] Video mute status of outputs Verbose mode 2/3. Vmt X1@ • X1@ •...X1@] Video Mute KEY: X! = Output 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS X1@ = Video mute status 0 = Video mute disabled (default) 1 = Video mute (TMDS) 1 to 6, (DA6 HD 4K PLUS) 2 = Video and sync mute Audio Mute Audio mute single output X! * X@ Z Amt X! * X@] Set audio mute status (X@) for output X! Audio mute all outputs X@ Z Amt X@] Set audio mute status (X@) for all outputs Query Audio mute status Z X@ • X@ •...X@] Audio mute status of outputs Verbose mode 2/3. Amt X@ • X@ •...X@] KEY: X! = Output 1 to 2 (DA2 HD 4K PLUS) X@ = Status 0 = Disabled 1 to 4 (DA4 HD 4K PLUS 1 = Enabled 1 to 6 (DA6 HD 4K PLUS) Video Color Bit Depth Set video color bit depth for a specific output E V X! * X# BITD} BitdV X! * X#] Set video color bit depth for all outputs E V X# BITD} BitdV X#] View video color bit depth status for all outputs E VBITD} X# • X# •...X#] Verbose mode 2/3. BitdV X# • X# •...X#] KEY: Set video color bit depth (X#) for output X! Video color bit depth status of outputs X! = Output1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS 1 to 6 (DA6 HD 4K PLUS) X# = Video color bit depth 0 = Auto, based on sink EDID (default) 1 = Force 8‑bit TMDS Output Format Set TMDS output format for a single output E X! * X1! VTPO} Vtpo X! * X1!] Sets the TMDS output format (X1!) for a single output (X!) Set TMDS output format for all outputs E X1! VTPO} Vtpo X1!] Sets the TMDS output format (X1!) for all outputs View TMDS output format settings E VTPO} X1! • X1! •...X1!] Verbose mode 2/3. Vtpo X1! • X1! •...X1!] TMDS output format status of outputs KEY: X! = Output 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS) 1 to 6 (DA6 HD 4K PLUS) X1! = TMDS output format 1 = Auto, pass through if HDMI sink; force DVI format if DVI sink (default) 2 = DVI RGB 4:4:4 3 = HDMI RGB 4:4:4 Full 4 = HDMI RGB 4:4:4 Limited 5 = HDMI YUV 4:4:4 Limited 6 = HDMI YUV 4:2:2 Limited DA HD 4K PLUS Series • SIS Commands 22 Command ASCII Command Response Additional Description (host to unit) (unit to host) E M X1% HPLG} E MHPLG} HplgM X1%] Select output 5 V mode (X1%) X1%] View current output 5 V mode Output 5 V Mode Set output 5 V mode View output 5 V mode status KEY: X1% = Output 5 V mode Verbose mode 2/3 HplgM X1%] 1 = Auto (5 V is enabled only when a source with 5 V is present) 2 = 5 V is always enabled (default) HDCP Authorized Device Enable or disable HDCP authorization E E X@ HDCP} HdcpE X@] Enables or disables HDCP authorization View HDCP authorization status E EHDCP} Verbose mode 2/3 X@] Shows HDCP authorization status KEY: 0 = Disabled X@ = Status HdcpE X@] 1 = Enabled (default) Output HDCP Mode Set the output HDCP mode for a single output E S X! * X( HDCP} HdcpS X! * X(] Sets the output HDCP mode (X() for output (X!) Set the output HDCP mode for all outputs E S X( HDCP} HdcpS X(] Sets the output HDCP mode (X() for all outputs View the output HDCP mode for all outputs E SHDCP} Verbose mode 2/3 X( • X( •...X(] HdcpS X( • X( •...X(] Output HDCP status of outputs KEY: X! = Output: 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS) 1 to 6 (DA6 HD 4K PLUS) X( = Output HDCP mode 0 = Encrypt as required by input (continuous trials for HDMI sinks, attempt for 10 seconds on DVI sinks and then fail) 1 = Always encrypt (continuous trials for HDMI sinks, attempt for 10 seconds on DVI sinks and then fail) 2 = Encrypt as required by input (continuous trials for HDMI and DVI sinks) 3 = Always encrypt (continuous trials for HDMI and DVI sinks) HDCP Status Query input E I HDCP} Query output E O X! HDCP} KEY: Verbose mode 2/3 Verbose mode 2/3 X1#] HdcpI X1#] X1$] HdcpO X! * X1$] Query HDCP status of input (X1#) Status is (X1$) for output (X!) X! = Output 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS) 1 to 6, (DA6 HD 4K PLUS) X1# = Input HDCP status 0 = No video detected 1 = Video detected with HDCP* 2 = Video detected without HDCP* (*Active source detection based on PLL clock or TMDS lock [not solely based on +5VDC presence]) X1$ = Output HDCP status: 0 = No sink connected** 1 = HDCP sink detected 2 = Sink detected without HDCP (**For active sink, it needs to have hotplug detect and TMDS termination [monitor sense]) Signal Status (unsolicited) Request signal status for all outputs KEY: E LS} X@*X@ • X@ •...X@] Verbose mode 2/3 Sig X@*X@ • X@ •...X@] X@ = Status 0 = Not detected Request signal status of all outputs: 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS) 1 to 6 (DA6 HD 4K PLUS) 1 = Detected DA HD 4K PLUS Series • SIS Commands 23 Command ASCII Command Response Additional Description (host to unit) (unit to host) Set input HPD to standard Extron mode E 0 IHPD} Ihpd0] Set input HPD to follow output HPD status E 1 IHPD} Ihpd1] View input HPD mode status E IHPD} X2^] Ihpd X2^] KEY: 0 = Standard Extron mode — always high (default) 1 = Auto mode — if no display is connected, HPD is low HPD Mode X2^ = HPD mode Verbose mode 2/3 EDID Minder Read EDID in HEX E REDID} Verbose mode 2/3 X%] View EDID native resolution E NEDID} Verbose mode 2/3 Example: X^] KEY: Read out EDID in HEX (as text) from currently selected EDID (X%) EdidR X%] Shows native resolution of currently assigned EDID EdidN X^] 1600x1200 @ 60 Hz X% = EDID data as 256 bytes of Hex data (text representation) X^ = Native resolution and refresh rate Save EDID from Connected Sink Extract EDID file from sink E EX2&,<FILENAME> EDID} EdidE X2&] Save extracted EDID file to input E I1,<FILENAME> EDID} EdidI01] Send EDID to SIS connection E <FILENAME> SF} KEY: 1 = Input 6 = Output 5 X2& = EDID slot <FILENAME> is selected by the user (Example: Extron1080p) 4-bytes of file-size + raw unprocessed data in file 2 = Output 1 7 = Output 6 3 = Output 2 4 = Output 3 5 = Output 4 Verbose Mode Set verbose mode E X1) CV} Vrb X1)] View verbose mode E CV} X1)] KEY: 0 = Clear or none 1 = Verbose mode (default) 2 = Tagged responses for queries, 3 = Verbose mode and tagged responses for queries X1) = Verbose mode Sets verbose mode (X1)) Unit Name Set the unit name E X* CN} Ipn • X*] Sets the unit name (X*) Reset unit name to factory default E • CN} Ipn • DAx‑HD‑4K-PLUS] Default unit name is: DA2-HD-4K-PLUS DA4-HD-4K-PLUS DA6-HD-4K-PLUS View unit name E CN} X*] KEY: X* = Unit name A text string of up to 24 characters. Alphanumeric characters and hyphens only. No distinction between upper and lower case. No spaces. First character must be a letter and the last character cannot be a hyphen DA HD 4K PLUS Series • SIS Commands 24 Command ASCII Command Response Additional Description (host to unit) (unit to host) View unit part number N 60‑1607‑01] 60‑1608‑01] 60‑1609‑01] DA2 HD 4K PLUS DA4 HD 4K PLUS DA6 HD 4K PLUS View firmware version Q X&] Firmware build (X&). View firmware version and build *Q X$] Reset E ZXXX} Zpx] Reboot system E 1BOOT} Boot1] Others KEY: X$ = Firmware version and build as x.xx.xxxx (major.minor.patch) X& = Firmware build to two decimal places as x.xx Command and Response Table for CEC SIS Commands Command ASCII Command Response (host to unit) (unit to host) Enable/disable input CEC E I1* X1^ CCEC} CcecI1* X1^] View input CEC status E I1CCEC} X1&*X1**X1(] CcecI1* X1&*X1**X1(] CcecO X!*X1^] CcecOX1^] Additional Description CEC Enable/Disable Verbose mode 2/3 Enable/disable one output CEC E O X!*X1^ CCEC} Enable/disable all outputs CEC E O X1^*CCEC} View output CEC status KEY: E O X! CCEC} Verbose mode 2/3 X1&*X1**X1(] CcecO X!* X1&*X1**X1(] X! = Output X1^ = CEC mode 1 to 2 (DA2 HD 4K PLUS) 1 to 4, (DA4 HD 4K PLUS) 1 to 6, (DA6 HD 4K PLUS) 0 = Disable CEC operations for this IO port (default) 1 = Reserved – currently returns E13 2 = Enable insertion (unidirectional) 4 = Enable insertion and publish received CEC messages (bidirectional) 8 = Enable insertion and publish all received CEC messages (bidirectional) 20 = Manual mode, similar to mode 8, but less automatic (for 3rd- party software) X1& = CEC status 0 = CEC mode 0 disabled 1 = CEC mode 1 (reserved for possible future use) 2 = CEC mode 2 enabled but no device detected (unidirectional) 3 = CEC mode 2 enabled and device detected (unidirectional) 4 = CEC mode 4 enabled but no device detected (bidirectional) 5 = CEC mode 4 enabled and device detected (bidirectional) 8 = CEC mode 8 enabled but no CEC device present/detected (bidirectional) 9 = CEC mode 8 enabled and CEC device present/detected (bidirectional) 20 = CEC mode 20 enabled but no CEC device present/detected (bidirectional) 21 = CEC mode 20 enabled and CEC device present/detected X1* = Source logical address (our pseudo) 0 through 15 (-1 = not found or port not enabled) X1( = Destination logical address (theirs) 0 through 15 (-1 = not found or port not enabled) (see CEC Logical Addresses on page 21) DA HD 4K PLUS Series • SIS Commands 25 Command ASCII Command Response (host to unit) (unit to host) Send CEC Commands Default discovered target logical address Send CEC data to Input E I1*X2) DCEC} or DcecI1* X2% X2$*X2!] (upstream source) E I1*X2$ DCEC} Send CEC data to Output E O X!*X2) DCEC} or (downstream sink) DcecO X!* X2% X2$*X2!] E O X!*X2$ DCEC} Send Specified Logical Address to Specified Target Logical Address Send CEC data to Input E I1*X1**X1(*X2) DCEC} DcecI1* X2) *X2!] (upstream source) Send CEC data to Output E O X!*X1**X1(*X2) DCEC} DcecO X!* X2) *X2!] (downstream sink) Broadcast to all devices Send CEC data to Input E I1*15*X2) DCEC} or DcecI1* X2% X2$*X2!] (upstream source) E I1*15*X2$ DCEC} Send CEC data to Output E O X!*15*X2) DCEC} or DcecO X!* X2% X2$*X2!] (downstream sink) E O X!*15*X2$ DCEC} Additional Description For Send CEC Commands, X2) and X2$ can be used interchangeably. However, the response is always a hex representation (X2$), for example: %2A%07%FF. NOTE: Attempting to send a CEC command to an input or output that is disabled returns an E14 error. KEY: X! = Output X1^ = CEC mode 1 to 2 (DA2 HD 4K PLUS) 1 to 4, (DA4 HD 4K PLUS) 1 to 6, (DA6 HD 4K PLUS) 0 = Disable CEC operations for this IO port (default); 1 = Reserved – currently returns E13 2 = Enable insertion (unidirectional) 4 = Enable insertion and publish received CEC messages (bidirectional) 8 = Enable insertion and publish all received CEC messages (bidirectional) 20 = Manual mode, similar to mode 8, but less automatic (for 3rd- party software) X1& = CEC status 0 = CEC mode 0 disabled 1 = CEC mode 1 (reserved for possible future use) 2 = CEC mode 2 enabled but no device detected (unidirectional) 3 = CEC mode 2 enabled and device detected (unidirectional) 4 = CEC mode 4 enabled but no device detected (bidirectional) 5 = CEC mode 4 enabled and device detected (bidirectional) 8 = CEC mode 8 enabled but no CEC device present/detected (bidirectional) 9 = CEC mode 8 enabled and CEC device present/detected (bidirectional) 20 = CEC mode 20 enabled but no CEC device present/detected (bidirectional) 21 = CEC mode 20 enabled and CEC device present/detected X1* = Source logical address (our pseudo) 0 through 15 (-1 = not found or port not enabled) X1( = Destination logical address (theirs) 0 through 15 (-1 = not found or port not enabled) (see CEC Logical Addresses on page 21) X2) = CEC command Predefined actions as strings within double quotes:“PwrOn”, “PwrOff”, or “ShowMe” X2! = Send result 0 = Failed (NAK) device not detected 1 = Success (ACK) device detected 2 = Unable to send X2$ = CEC data User selected elements (0 to 15) in the form of percent sign followed by 2 hex digits (Example: %2A%07%FF) X2% = CEC address byte In the form of percent sign followed by 2 hex digits (Example: %E0 = Extron output (14) to TV (0)) DA HD 4K PLUS Series • SIS Commands 26 Command ASCII Command Response (host to unit) (unit to host) Additional Description NOTE: CEC Usage Examples Unidirectional Mode — No CEC received data messages (including answers to queries) desired Power on TV on output 2. Set mode E O2*2CCEC} CcecO2*2] Send data E O2*"PwrOn"DCEC} or Dcec O2*%E0%04*1] E O2*%04DCEC} Bidirectional Mode — CEC received data messages desired Switch TV on output 3 to our signal Set mode E O3*4CCEC} CcecO3*4] Send data Examples of possible unsolicited messages (HDMI 2 on TV). E O3*"ShowMe"DCEC} or Dcec O3*%EF%82%20%00*1] E O3*15*%82%20%00DCEC} Ceco 3*%0F%32%65%6E%67*1] TV broadcast command to set the menu language to English (“eng”). Ceco 3*%0E*1] TV pings us to confirm we are still there. NOTE: Asynchronous received data messages from CEC in bidirectional mode (4) format: Ceci1* X2% X2$*X2!] Ceco X!* X2% X2$*X2!] Set Logical Address Set input logical address E I1* X1* LCEC} LcecI1* X1*] View input logical address E I1LCEC} X1*] Set output logical address E O X!*X1* LCEC} LcecI1* X1*] LcecO X!*X1*] View output logical address E O X! LCEC} KEY: Verbose mode 2/3 Verbose mode 2/3 X! = Output 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS) 1 to 6 (DA6 HD 4K PLUS) X1* = Source logical address (our pseudo) 0 through 15 (-1 = not found or port not enabled) Other CEC Commands List CEC device presence E LQCEC} Rediscover device on input E I1 QCEC} Verbose mode 2/3 Rediscover device on output E O X! QCEC} Report physical address of output port E O X! PCEC} View Extron CEC engine version 39Q KEY: X1*] LcecO X!*X1*] Verbose mode 2/3 Example Verbose mode 2/3 X2#*X2#...X2#] QcecL*X2#*X2#...X2#] QcecI1*1] QcecI1*1*X2!] Input*output 1 ... output x ... QcecI1*14*X2!] QcecO X!*1] QcecO X!*0*X2!] ... QcecO X!*13*X2!] X2@] PcecO X! *X2@] %10%00 <version number>] Ver39* <version number>] For 1000 (usually first HDMI input on TV). X! = Output 1 to 2 (DA2 HD 4K PLUS) 1 to 4 (DA4 HD 4K PLUS), 1 to 6 (DA6 HD 4K PLUS) X2! = Send result 0 = Failed (NAK) device not detected 1 = Success (ACK) device detected 2 = Unable to send X2@ = CEC physical address 4 hexadecimal digits (Example: %10%00 for 1000) X2# = CEC device presence 0-F = Device address X = Missing — = CEC port is off DA HD 4K PLUS Series • SIS Commands 27 Mounting Desktop Placement Attach the four provided rubber feet to the bottom of the DA HD 4K PLUS distribution amplifier and place it in any convenient location. Rack Mounting Rack Mounting Procedure The distribution amplifier can be mounted on an optional Extron rack system. Recommended mount kits for the DA2 HD 4K PLUS device include: MBU 125 and RSB 123. Recommended mount kits for the DA4 HD 4K PLUS or DA6 HD 4K PLUS devices include: MBU 123 or RSU 126, which are listed on the Extron website. To mount the unit on a rack shelf, follow the instructions provided with the optional shelf kit. UL Guidelines for Rack Mounting The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack: CAUTION: • Elevated operating ambient temperature — If the unit is installed in a closed or multi‑unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122°F, +50°C) specified by Extron. • Reduced air flow — Install the equipment in the rack so that the equipment gets adequate air flow for safe operation. • Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazardous condition. • Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider the equipment nameplate ratings when addressing this concern. • Reliable earthing (grounding) — Maintain reliable grounding of rack‑mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips). DA HD 4K PLUS Series • Mounting 28 Consignes UL pour le montage en rack Les consignes UL (« Underwriters Laboratories ») suivantes concernent l’installation en rack d’un boîtier DA HD 4K PLUS : ATTENTION : • Température ambiante élevée — En cas d’installation de l’équipement dans un rack fermé ou composé de plusieurs unités, la température du rack peut être supérieure à la température ambiante. Par conséquent, il est préférable d’installer l’équipement dans un environnement qui respecte la température ambiante maximale (Tma: +122°F, +50°C) spécifiée par Extron. • Réduction du flux d’air — Si l’équipement est installé dans un rack, veillez à ce que le flux d’air nécessaire pour un fonctionnement sécurisé de l’équipement soit respecté. • Charge mécanique — Installez l’équipement en rack de manière à éviter toute situation dangereuse causée par le déséquilibre de la charge mécanique. • Surcharge électrique — Lorsque vous connectez l’équipement au circuit d’alimentation, observez la connexion de l’équipement et étudiez les effets possibles d’une surcharge du circuit sur les protections contre les surintensités et les conducteurs d’alimentation. Consultez à cet égard les indications de la plaque d’identification de l’équipement. • Mise à la terre — Assurez-vous que l’équipement est correctement mis à la terre. Accordez une attention particulière aux connexions électriques autres que les connexions directes au circuit de dérivation (ex. : les multiprises). Under‑desk Mounting Mount the distribution amplifier under a desk or podium, using an optional Extron under‑desk mounting kit. Recommended mounting kit for the DA2 HD 4K PLUS, DA4 HD 4K PLUS, and DA6 HD 4K PLUS is the UTS 100. Follow the instructions provided with the kit. Best Practices for Cleaning Your Extron Products There may be times when it becomes necessary to clean your Extron product. Plastic surfaces and cosmetic finishes can be damaged by long term exposure to chemicals. Therefore, Extron recommends the following guidelines when cleaning our products. All Extron products can be safely cleaned with: 1. 70% concentration or higher Isopropyl Alcohol 2. Disinfectant cleaners that: • Are non-ammonium based (for example, contains no ammonium chloride) • Contain 2% or less sodium hypochlorite (for example, 2% bleach, 98% water) It is important to follow these general guidelines when cleaning: 1. If possible, unplug the device. 2. Spray the cleaner on a lint-free cloth until the cloth is damp. 3. Do not spray the cleaner directly onto the product. 4. Gently clean the product surface using the cloth. Your health and safety are our top priority. Keeping devices clean, especially those in high-traffic environments and high-use applications, is a crucial step in minimizing the spread of infections. Please contact us if you have any questions about the guidelines or if you have a question about cleaning the product. DA HD 4K PLUS Series • Mounting 29 Extron Warranty Extron warrants its powered products against defects in materials and workmanship for a period of three years from the date of invoice. In the event of malfunction during the warranty period, Extron will repair or replace a product to whatever extent it shall deem necessary to restore the product to proper operating condition. This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized modification to the product. Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage. Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you. Powered Warranty Exception Everlast™ Power Supplies — Extron warrants Everlast power supplies against any defects in materials and workmanship for a period of seven years from the date of invoice. In the event of a malfunction during the warranty period, Extron will repair or replace the power supply to its original operating condition. Extron engineers will examine the returned product and determine whether the Everlast Power Supply Warranty or Powered Product Warranty applies. Speakers — Extron warrants Flat Field®, SoundField®, SpeedMount®, Column Array, and System INTEGRATOR® speakers against any defects in materials and workmanship for a period of five years from the date of invoice. Touchscreens — Extron warrants touchscreen display and overlay components against any defects in materials and workmanship for a period of one year from the date of invoice. Annotator 300 — Extron warrants the Annotator 300 against any defects in materials and workmanship for a period of five years from the date of invoice. Non-Powered Warranty Exception Cable Cubby, Hideaway Surface Access Enclosures and Retractors — Extron warrants Cable Cubby cable access enclosures, HSA Hideaway Surface Access enclosures, and Retractor cable retraction modules for a period of three years from the date of invoice. Active Cables and Active Adapters — Extron warrants active cables and active adapter cables for a period of three years from the date of invoice. Cable Termination Tools and Dies — Extron warrants cable termination tools for a period of three years from the date of invoice, excluding the die. Return Information Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions. NOTE: To assure the highest level of service, a return authorization number must be obtained from Extron before products are returned for service. Products must be shipped to Extron, prepaid along with proof of purchase only after obtaining a Return Authorization (RA) number from the Extron Customer Support department. Please contact Extron to receive an RA (Return Authorization) number: USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400 Europe: 31.33.453.4040 or 800.3987.6673 Japan: 81.3.3511.7655 Africa and Middle East: 971.4.299.1800 Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876 ">
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Key features
Distributes 4K HDMI video and embedded multi‑channel digital audio.
Supports HDMI 2.0b specifications including data rates up to 18.0 Gbps.
EDID Minder automatically manages EDID communication.
Key Minder continuously verifies HDCP compliance.
Automatic input cable equalization compensates for signal loss.
Output muting via RS-232 or USB port.
Frequently asked questions
The DA HD 4K PLUS Series supports computer and video resolutions up to 4K, including 1080p @ 60 Hz Deep Color.
EDID Minder automatically manages EDID communication between connected devices ensuring that the source powers up properly and reliably outputs content for display.
Key Minder authenticates and maintains continuous HDCP encryption between all input and output devices to enable simultaneous distribution of a single source signal to multiple displays.