Samsung SM-R410 Galaxy Buds Core User Manual

USER GUIDE
SM-R410
English (LTN). 05/2025. Rev.1.0
www.samsung.com
Table of Contents
Getting started
Usage notices
3
4
6
8
11
39 Precautions for using the device
40 Notes on package contents and
accessories
41 Precautions for using the earbuds
42 Cleaning and managing the Galaxy
Buds Core
43 Restarting the earbuds
44 Coupling the earbuds
About the Galaxy Buds Core
Device layout and functions
Preparing the earbuds for use
Charging the battery
Battery indicator lights identification
Using the earbuds
14
Connecting the earbuds to a mobile
device
18 Using networks
18 Wearing the earbuds
20 Using the earbud by touch
23 Using the noise controls modes
25 Listening to music
26 Using the equalizer
27 Using call features
28 Bixby
Appendix
45 Troubleshooting
Galaxy Wearable app
30 Introduction
33 Configuring settings for the Galaxy
Buds Core
2
Getting started
About the Galaxy Buds Core
Galaxy Buds Core are wireless earbuds which allow you to listen to music or answer
incoming calls after connecting them to your mobile device even while doing other
activities, such as working out.
Do not wear the earbuds in high-traffic areas, such as roads or crosswalks. Doing so
may result in accidents because of slowed reaction times.
3
Getting started
Device layout and functions
Earbud
Charging contacts
Touch-sensitive sensor
Ear tip
Speaker
Wing tip
Microphone
Antenna / Touch area
Microphone
Wing tip
S/M
Direction indicator
M/L
Direction indicator
4
Getting started
Charging case
Charging contacts
(left)
Charging contacts
(right)
Battery indicator
light
Charger port
(USB Type-C)
•
Use the device in a place without magnetic interference for the device to operate
normally.
•
Your device and some accessories (sold separately) contain magnets. Keep
it away from credit cards, implanted medical devices, and other devices that
may be affected by magnets. In the case of medical devices, keep your device
more than 15 cm apart. Stop using your device if you suspect any interference
with your medical device and consult your physician or your medical device
manufacturer.
•
If you have a medical implant in your heart, do not place your device in a pocket
close to your implanted device, such as your chest or inner jacket pocket.
•
Keep a safe distance between objects that are affected by magnets, and your
device and some accessories (sold separately) that contain magnets. Objects
such as credit cards, passbooks, access cards, boarding passes, or parking passes
may be damaged or disabled by the magnets in the device.
If you use the earbuds when they are broken, there may be a risk of injury. Use
the earbuds only after they have been repaired at a Samsung Service Center or an
authorized service center.
5
Getting started
•
If foreign materials are placed on the touch-sensitive sensor, they may cause the
sensor to malfunction. Before wearing the earbuds, clean the sensor first.
•
If there is sweat or liquid on the charging contacts, corrosion may occur on the
Galaxy Buds Core. When there is sweat or liquid on the charging contacts or
earbuds, clean them before inserting the earbuds in the charging case.
Preparing the earbuds for use
Attaching an ear tip to the earbud
•
Do not put the earbuds in your ears without ear tips. Doing so may hurt your
ears.
•
Do not pull the ear tip excessively when you attach or detach it. The ear tip may
tear.
•
Do not press the ear tip excessively or twist it. The ear tip may be damaged.
•
When inserting the ear tip, the ear tip may get caught in the small gap that
appears around the outside of the earbud. In this case, remove the ear tips and
reinstall them.
1 Select the ear tip that fits your ear.
2 Align the latch at the bottom of the earbud and groove of the ear tip and cover the
latch with the ear tip.
Push the ear tip all the way in so that it does not come out.
3 Follow the same procedure for the opposite earbud.
6
Getting started
Attaching a wing tip to the earbud
1 Select the wing tip that fits your ear.
2 Select the wing tip for the left or right ear.
3 Hook the wing tip’s groove to earbud’s fixation hook and cover the earbud with the
wing tip.
•
Do not put the earbuds in your ears without wing tips. Doing so may hurt your
ears.
•
Do not pull the wing tip excessively when you attach or detach it. The wing tip
may tear.
•
Do not put the wing tips on the earbuds in the wrong direction. The earbuds will
not fit in your ears properly.
•
Check the left and right imprinted direction marks on the wing tips and earbuds,
and check if the wing tips are inserted as shown in the image.
7
Getting started
S/M
M/L
4 Follow the same procedure for the opposite earbud.
Charging the battery
Fully charge the battery before using the earbuds for the first time or when they have
been unused for extended periods. The earbuds will start to work while charging. When
you charge the battery for the first time or when the battery is completely discharged, it
needs at least 10 minutes to start to work.
The charging case, which has a built-in battery, is charged along with the earbuds that
are in the charging case when connected to the charger. If there is enough battery left
in the charging case, the earbuds will automatically charge when inserted into the
charging case without connecting the charger, and charging will automatically stop
when fully charged.
If you put the earbuds in a completely discharged charging case, they may emit a
sound. Sufficiently charge the charging case before inserting the earbuds.
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
3 Close the charging case.
8
Getting started
4 Connect the USB cable to the charger and then plug the USB cable into the charger
port.
5 Plug the charger into an electric socket.
The batteries of the earbuds and the charging case are charged simultaneously.
6 After fully charging, disconnect the charging case from the charger. First disconnect
the USB cable from the charging case and then unplug the charger from the electric
socket.
Checking the battery level
Connect the earbuds to your mobile device, open the Galaxy Wearable app on your
mobile device, and check the battery status of the earbuds and the charging case. Refer
to Connecting the earbuds to a mobile device for more information.
When the remaining battery level is low, a notification will appear on your mobile
device’s notification panel.
Reducing the battery consumption
When you are not using the earbuds, store them in a charging case that has been
charged. If not, the touch-sensitive sensor will continue to work, and it will affect to the
usage time and battery consumption.
9
Getting started
Battery charging tips and precautions
Use only Samsung-approved charger and cable specifically designed for your
Galaxy Buds Core. Incompatible charger and cable can cause serious injuries or
damage to your device.
•
Connecting the charger improperly may cause serious damage to the charging
case. Any damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable. The charging case may be damaged if you use Micro
USB cable.
•
If you charge the Galaxy Buds Core while the charger port is wet, the Galaxy
Buds Core may be damaged. Thoroughly dry the charger port before charging
the Galaxy Buds Core.
•
Chargers and USB cables are sold separately.
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not
in use to avoid wasting power.
•
When using a charger, it is recommended to use an approved charger that
guarantees the charging performance.
•
Keep the charging case closed while you store or charge the earbuds, or when
you charge the charging case.
•
If you touch the charging contacts while charging the charging case, it may
affect charging.
•
If there is sweat or liquid on the charging contacts, corrosion may occur on the
Galaxy Buds Core. When there is sweat or liquid on the charging contacts or
earbuds, clean them before inserting the earbuds in the charging case.
•
Even if you do not remove your earbuds from the charging case after the earbuds
are fully charged, it will likely not have a huge impact on the life of your Galaxy
Buds Core.
•
If you will not be using your Galaxy Buds Core for a long time, store them after
they are charged.
10
Getting started
•
Do not put the wing tips on the earbuds in the wrong direction. The earbuds will
not be charged if they are not properly inserted into the charging case.
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed because of a lower electric current.
•
While charging, the Galaxy Buds Core and the charger may heat up. This is
normal and should not affect the Galaxy Buds Core lifespan or performance. If
the battery gets hotter than usual, the charger may stop charging.
•
If the Galaxy Buds Core are not charging properly, take the Galaxy Buds Core and
the charger to a Samsung Service Center or an authorized service center.
•
Avoid bending the USB cable. Doing so may damage or reduce the lifespan of the
USB cable. Never use a damaged USB cable.
Battery indicator lights identification
The battery indicator lights inform you of your earbuds and the charging case’s charging
status.
Battery indicator light
11
Getting started
Checking the status of the earbuds
You can check the charging status of the earbuds when opening the charging case or
inserting the earbuds into their corresponding slots in the charging case.
Color
Status
Continuously red
•
Charging
Continuously green
•
Fully charged
Flashes red
•
Charging blocked because of abnormal temperatures
Checking the status of the charging case
You can check the charging status of the case when closing the charging case.
Color
Status
•
The earbuds (if inserted) and charging case are
charging.
•
The earbuds (if inserted) and charging case are fully
charged.
Flashes red
•
Charging blocked because of abnormal temperatures
Flashes red (flashes after
closing the charging case)
•
Battery power is low (lower than 11%)
Red (stays on for 5 seconds
after closing the charging
case)
•
Battery power is low (between 11% and 29%)
Yellow (stays on for
5 seconds after closing the
charging case)
•
Battery power is moderate (between 30% and 59%)
Green (stays on for
5 seconds after closing the
charging case)
•
Battery power is high (more than 60%)
Continuously red
Continuously green
12
Getting started
•
If the battery indicator lights do not work as described, disconnect the charger
from the charging case and reconnect it.
•
If charging is blocked because of water, sweat, or foreign materials on the
charging contacts of the earbuds or charging case, clean the charging contacts
of the earbuds or charging case and try charging again.
13
Using the earbuds
Connecting the earbuds to a mobile device
Before the connection
•
Charge the charging case sufficiently.
•
The Galaxy Wearable app must be installed on your mobile device. If the app is not
installed on your mobile device, download the app from Galaxy Store or Play Store.
•
You can download the Galaxy Wearable app only on mobile devices running
Android OS version 11 (API 30), or later, and with 1.5 GB of memory or more.
•
You can change the language of the Galaxy Wearable app on your mobile
device. Open Settings on your mobile device and tap General management
→ Language. English may appear by default if the selected language on
Settings is not supported on the Galaxy Wearable app.
Connecting the earbuds to a Samsung mobile device for the
first time
1 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
If the battery indicator light does not flash, connect the charging case to the charger
and charge them for more than 10 minutes.
2 Close the charging case.
3 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically and a pop-up window
will appear on your mobile device.
If the pop-up window does not appear or if you want to connect to a non-Samsung
mobile device that also uses the Android OS, refer to Connecting the earbuds to a
non-Samsung mobile device that also uses the Android OS (or, the connection pop-up
window does not appear).
14
Using the earbuds
When the battery indicator light flashes in red, take out the earbuds from the
charging case and insert them into the case again.
4 On your mobile device, tap Connect on the pop-up window and follow the on-screen
instructions to complete the connection.
Once the connection has been set up, the earbuds will be automatically connected to
your mobile device whenever you open the charging case while the earbuds are inside
it.
•
You can download the Galaxy Wearable app only on mobile devices running
Android OS version 11 (API 30), or later, and with 1.5 GB of memory or more.
•
Connection methods may vary depending on your mobile device and software
version.
•
The appearance of the pop-up window may vary depending on your connected
mobile device.
•
If the earbuds do not connect to a mobile device within 3 minutes, Bluetooth
pairing mode will be turned off. Close the charging case again and open it. The
earbuds will enter Bluetooth pairing mode.
•
If you want to connect to another mobile device after a connection has been set
up, refer to Connecting with other devices after disconnecting from the previous
mobile device.
15
Using the earbuds
•
When connecting earbuds with a mobile device that has been signed in to a
Samsung account, the earbuds pairing information will be synced on the other
mobile devices that use the same Samsung account and you do not need to
pair them at the beginning again. To connect the other devices that use the
same Samsung account with the earbuds, on the mobile devices that you want
to connect, open Settings, tap Connections → Bluetooth, and then select the
earbuds synced through the Samsung account.
•
If only a single earbud is connected to your mobile device, you will hear the
sound in mono. It will automatically switch to Stereo mode when both earbuds
are connected to your mobile device.
•
If the earbuds do not connect to a mobile device, the connection pop-up window
does not appear, or your mobile device cannot find the earbuds, store them in
the charging case and touch and hold both earbuds for more than 3 seconds to
enter Bluetooth pairing mode manually. When Bluetooth pairing mode has been
entered, the battery indicator light will flash red, green, and blue.
16
Using the earbuds
Connecting the earbuds to a non-Samsung mobile device
that also uses the Android OS (or, the connection pop-up
window does not appear)
If you connect to a non-Samsung mobile device that also uses the Android OS,
some of the features of the earbuds may not be available and the earbuds may not
work properly.
1 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
If the battery indicator light does not flash, connect the charging case to the charger
and charge them for more than 10 minutes.
2 Close the charging case.
3 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically.
4 On your mobile device, turn on the Bluetooth feature to connect the earbuds to
your mobile device, open the Galaxy Wearable app, and then follow the on-screen
instructions to complete the connection.
Precautions for using Bluetooth
•
To avoid problems when connecting your earbuds to another device, place the devices
close to each other.
•
Ensure that your earbuds and the other Bluetooth device are within the maximum
Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
•
Ensure that there are no obstacles between the earbuds and a connected device,
including human bodies, walls, corners, or fences.
•
Do not touch the Bluetooth antenna of a connected device.
•
Bluetooth uses the same frequency as some industrial, scientific, medical, and low
power products and interference may occur when making connections near these
types of products.
•
Some devices, especially those that are not tested or approved by the Bluetooth SIG,
may be incompatible with the earbuds.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of
files or illegally tapping communications for commercial purposes).
17
Using the earbuds
Using networks
You can use networks, such as a Bluetooth.
Open Settings on your connected mobile device, tap Connections, and then tap the
Bluetooth switch to turn it on.
When not using the network, tap the switch to turn it off.
Some features may not be available depending on the model.
Wearing the earbuds
Insert the wing tips into your ears and adjust them accordingly to fit your ears.
•
If the touch-sensitive sensor does not make contact with your ear, the earbud
may not work. If you do not hear the sound informing you that the earbud is
detected, remove the earbuds from your ears and put them in again or switch to
ear tips that fit your ears.
•
If the earbuds are not positioned correctly in your ears, features like calling
through the earbuds may not work. Use a pair of ear tips that fit your ears and
wear the earbuds properly.
•
Follow all posted warnings and directions from authorized personnel in areas
where the use of wireless devices is restricted, such as airplanes and hospitals.
18
Using the earbuds
1 Hold the upper and lower sides of each earbud and remove them from the charging
case.
2 Check the direction of each earbud.
3 Hold the earbuds with the wing tips facing upwards so that the imprinted direction
marks are exposed, and insert the earbuds into your ears until they fit to your pinnas.
4 Adjust the earbuds by rotating them to the left and right so that they fit comfortably
in your ears.
The touch-sensitive sensors will detect that you are wearing the earbuds when you
put them on. Then, the earbud will emit a sound informing you that the earbud is
detected.
L
19
Using the earbuds
Using the earbud by touch
Introduction
Touch the earbud to play or stop music or answer or decline calls. You can also set the
earbuds to perform other actions by touch.
Touch areas
•
To avoid hurting your ears, do not apply excessive pressure to the earbuds.
•
To avoid damaging the touch areas, do not touch the earbuds with anything
sharp.
•
If you have a metal object, such as a piercing in your ear, remove it. If a metal
object comes into contact with the earbuds, the earbuds’ touch feature may
malfunction or become unresponsive.
•
If there is sweat or liquid on the earbuds, clean them. The earbuds’ touch feature
may malfunction or become unresponsive because of sweat or liquid.
•
When using the earbuds’ touch feature, do not cover the areas that will
be touched with your hair. The touch feature may malfunction or become
unresponsive.
•
When the earbuds are removed from your ears, be careful not to touch their
touch areas. This could result in unintentionally launching features.
20
Using the earbuds
Understanding touch actions
Single touch
•
Play or pause track.
•
Stop using the Read notifications aloud feature.
Double touch
•
Play next track.
•
Answer or end a call.
Triple touch
•
Play previous track.
‒ If you touch the earbud three times 3 seconds after a track
begins playing, it will start the track from beginning. Touch
the earbud three times within 3 seconds of when a track
begins playing to play the previous track.
Touch and hold
•
Turn on the preset feature.
‒ It is set by default to turn on the noise controls mode. Refer to
Setting a touch-and-hold feature for more information about
changing feature you want to turn on.
•
Decline a call.
If the earbuds do not connect to a mobile device, the connection pop-up window
does not appear, or your mobile device cannot find the earbuds, store them in
the charging case and touch and hold both earbuds for more than 3 seconds to
enter Bluetooth pairing mode manually. When Bluetooth pairing mode has been
entered, the battery indicator light will flash red, green, and blue.
21
Using the earbuds
Locking the earbuds’ touch feature
You can prevent unintended actions by locking the earbuds’ touch feature.
Activating from the Galaxy Wearable app
Open the Galaxy Wearable app on your mobile device and tap the Touch controls switch
to turn it off.
Activating from Settings
This feature is available only on mobile devices running the Android 11 One UI
version 3.1 and later.
1 Open Settings on your mobile device and tap Connections → Bluetooth.
2 Tap next to the earbuds’ name under Paired devices.
3 Tap the Touch controls switch to turn it off.
Activating from the widget
Add the Galaxy Buds Core Manager widget to the mobile device and tap the Touch
controls icon to lock the touch feature of the earbuds.
Setting a touch-and-hold feature
You can set a touch-and-hold feature of each earbud to turn on features.
1 Open the Galaxy Wearable app on your mobile device, tap Touch controls, and then
tap the switch to turn it on.
2 Tap the Touch and hold switch to turn it on.
3 Tap Touch and hold and select touch-and-hold features for each earbud under Left or
Right.
• Switch noise controls: Set to turn the following noise controls modes on or off:
Active noise canceling and Ambient sound mode. Refer to Activating the noise
controls modes for more information.
• Bixby: Start a conversation with an intelligent voice assistant service. When using
Bixby, refer to Using Bixby for more information.
22
Using the earbuds
•
Volume down / Volume up: Adjust the volume.
• If you select the volume adjustment feature as one side’s touch-and-hold
feature, the other side’s touch-and-hold feature is also automatically set to
the volume adjustment feature.
•
•
•
When the volume adjustment feature has been already selected and you try
to change the one side’s touch-and-hold feature, the other side’s touch-andhold feature is automatically set to turn on the noise controls modes.
Interpreter: Live translate spoken conversations and output it into speech or text.
Mindfulness: Play mindfulness music. You can also check the playlist in the
Samsung Health app.
Available options may vary depending on the connected mobile device.
Using the noise controls modes
Introduction
There are two noise controls modes: Active noise canceling and Ambient sound mode.
Turn on the Active noise canceling feature to reduce the volume of sounds around
you. Use it when you want to avoid distractions, such as when listening to music.
Conversely, turn on the Ambient sound mode to hear your surroundings clearly, so you
can detect any potentially dangerous situations or hear another person’s voice during a
conversation.
If the microphone (the outer microphone while wearing the earbuds) and its area
are covered completely, feedback may occur when activating the noise controls
mode.
You can only turn on the noise controls modes when wearing both earbuds in your
ears.
23
Using the earbuds
Activating the noise controls modes
Activating from the earbuds
Make sure that the touch-and-hold feature is set to Switch noise controls and then
touch and hold the earbud.
The following noise controls modes will be launched: Active noise canceling and
Ambient sound mode.
If the touch-and-hold feature is set to Switch noise controls and includes an option
with Off, the noise controls modes may turn off. Tap Switch noise controls to check
the option you selected.
Activating from the Galaxy Wearable app
Open the Galaxy Wearable app on your mobile device and tap Active noise canceling or
Ambient sound.
Activating from Settings
This feature is available only on mobile devices running the Android 11 One UI
version 3.1 and later.
1 Open Settings on your mobile device and tap Connections → Bluetooth.
2 Tap next to the earbuds’ name under Paired devices.
3 Tap Active noise canceling or Ambient sound.
Activating from the widget
Add the Galaxy Buds Core Manager widget to the mobile device and tap the noise
controls icon to turn on the noise controls modes.
24
Using the earbuds
Listening to music
Listen to music saved in your mobile device by connecting the earbuds to the mobile
device. You can stream music played from the connected mobile device.
On your mobile device, open a music player app and play music.
If you are listening to music through the earbuds and put the earbuds on the floor,
the music may continue playing. The same situation may also occur if the charging
case’s battery has been completely discharged.
Playing or pausing the track
Touch the earbud to play and pause the track.
Playing the next track
Double touch the earbud to play the next track.
Playing the previous track
Touch the earbud three times to play the previous track.
If you touch the earbud three times 3 seconds after a track begins playing, it will
start the track from beginning. Touch the earbud three times within 3 seconds of
when a track begins playing to play the previous track.
Adjusting the volume
You can adjust the volume by touching and holding the earbud after setting it as a
touch-and-hold feature.
•
Adjust the volume through your connected mobile device if a sound is low in
your earbuds while at full volume.
•
If you connect the earbuds to your mobile device while listening to music, the
volume may change.
•
If you select the volume adjustment feature as one side’s touch-and-hold
feature, the other side’s touch-and-hold feature is also automatically set to the
volume adjustment feature.
25
Using the earbuds
1 Open the Galaxy Wearable app on your mobile device, tap Touch controls, and then
tap the switch to turn it on.
2 Tap the Touch and hold switch to turn it on.
3 Tap Touch and hold, and select Volume down or Volume up under Left or Right.
4 Touch and hold the right earbud and release it when you reach the desired volume to
increase the volume.
Touch and hold the left earbud and release it when you reach the desired volume to
decrease the volume.
Using the equalizer
You can select from six different equalizer options and enjoy the same music with a
different and unique sound.
Open the Galaxy Wearable app on your mobile device, tap Earbuds settings →
Equalizer, and then select an option you want.
26
Using the earbuds
Using call features
When wearing the earbuds while they are connected to a mobile device, you can answer
and control calls from the connected mobile device.
•
If you are not notified of the incoming call’s phone number or the name saved
in your contacts through voice notification, open the Phone app on your mobile
device and tap → Settings → Answering and ending calls, and then tap the
Read caller names aloud switch to turn it on.
•
If the touch feature of the earbuds does not work, open the Galaxy Wearable app
on your mobile device, tap Touch controls, and then turn on the options under
Call controls.
Answering or declining a call
When a call comes in while you are wearing the earbuds, they will emit a sound and a
voice notification will inform you of the incoming call’s phone number or the name saved
in your contacts.
To answer the call, double touch the earbud.
To decline the call, touch and hold the earbud.
Ending a call
Double touch the earbud to end the current call.
27
Using the earbuds
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a feature you request or show the
information you want on the connected mobile device. Visit www.samsung.com/bixby
for more information.
•
This feature is available only when a mobile device that supports Bixby is
connected.
•
Only some languages are available depending on Bixby set on your mobile
device. Certain features may not be available depending on your region.
Starting Bixby
Make sure you set a touch-and-hold feature for opening Bixby and touch and hold the
earbud.
Using Bixby
Touch and hold the earbud and say what you want.
For example, while touching and holding the earbud, say “How’s the weather today?” The
weather information will appear on your connected mobile device.
If Bixby asks you a question during a conversation, you can continue to talk to Bixby
without touching and holding the earbud or tapping .
Communicating by typing text
If your voice is not recognized because of noisy environments or if you are in a situation
where speaking is difficult, you can communicate with Bixby through text.
Touch and hold the earbud, tap
, and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
28
Using the earbuds
Tips for better voice recognition
•
Speak clearly.
•
Speak in quiet places.
•
Do not use offensive or slang words.
•
Avoid speaking in dialectal accents.
The Galaxy Buds Core may not recognize what you say or may perform unwanted
commands depending on your surroundings or how you speak.
29
Galaxy Wearable app
Introduction
You can check the Galaxy Buds Core’s remaining battery and configure the settings with
the Galaxy Wearable app.
Open the Galaxy Wearable app on your mobile device.
To search for settings by entering keywords, tap
selecting a tag under Suggestions.
. You can also search for settings by
To configure the settings of the Galaxy Wearable app, tap
→ and tap Settings.
•
If it is the first time connecting the earbuds and a mobile device, refer to
Connecting the earbuds to a mobile device for more information.
•
Some features may not be available depending on the type of connected mobile
device.
Galaxy Buds Core's remaining
battery
Configure the Galaxy Buds Core
settings and launch the features
you want.
30
Galaxy Wearable app
Managing devices connections
You can manage various device connections, such as checking your wearable devices
connected to your mobile device or connecting a new device with the Galaxy Wearable
app.
Managing connected devices
Tap
on the Galaxy Wearable screen of your mobile device.
Currently connected devices and previously connected devices will appear on the list.
•
To disconnect the device from your mobile device, tap
device in the list.
next to the connected
•
To reconnect with a device you have previously connected, select the device you
want to connect from the list.
Adding new devices and deleting devices
1 Tap
2 Tap
on the Galaxy Wearable screen of your mobile device.
and follow the on-screen instructions to connect a new wearable device.
The new wearable device will be connected and added to the list.
To delete a wearable device from the list, tap → Remove devices, select a device, and
then tap Remove.
When you connect with new earbuds, the currently connected earbuds will
temporarily be disconnected.
Connecting and disconnecting the earbuds
Disconnecting mobile devices from the earbuds
Insert the earbuds into the charging case and close it. The Bluetooth connection will
end.
To manually disconnect the earbuds from your mobile device, open Settings on your
mobile device, tap Connections → Bluetooth, and then disconnect the earbuds from
your mobile device under Paired devices.
31
Galaxy Wearable app
Reconnecting mobile devices with the earbuds that temporarily disconnected
To reconnect the earbuds that temporarily disconnected from a device, insert them into
the charging case and close it. Then, open the charging case again.
To manually reconnect the earbuds to your mobile device, tap Connect on the Galaxy
Wearable screen of your mobile device.
Connecting with other devices after disconnecting from the previous mobile
device
1 Open Settings on your mobile device, tap Connections → Bluetooth, and then unpair
the earbuds from your mobile device under Paired devices to disconnect the earbuds
from the previous mobile device.
2 Close the charging case and open it again to enter Bluetooth pairing mode.
3 Open the Galaxy Wearable app on your new mobile device and follow the on-screen
instructions to complete the connection.
Switch the mobile devices connected with earbuds
When the earbuds are connected with two or more mobile devices, you can switch the
mobile devices without disconnecting from the previous mobile device.
On the mobile device that you want to switch to, open Settings, tap Connections →
Bluetooth, and then select earbuds under Paired devices.
The connections between your earbuds and the mobile devices can be switched
automatically under the circumstances. For example, when your earbuds are
registered on both a tablet and a phone that are logged in to the same Samsung
account, you can receive an incoming call from the phone with your earbuds while
watching a video on the tablet since the earbuds’ connection is switched to the
phone automatically.
32
Galaxy Wearable app
Configuring settings for the Galaxy Buds Core
Introduction
Check the status of the Galaxy Buds Core that are connected to your mobile device and
configure their settings.
Open the Galaxy Wearable app on your mobile device.
Some features, such as the noise controls modes, may affect the usage time of your
earbuds.
Setting the noise controls modes
Turn on or off the Active noise canceling or Ambient sound mode based on your situation
or surroundings.
On the Galaxy Wearable screen of your mobile device, select a feature and change its
settings.
•
Active noise canceling: Reduce external sounds.
•
Off: Turn off the noise controls mode.
•
Ambient sound: Allows you to hear ambient sounds.
Touch controls
Configure settings for the touch features of the earbuds.
On the Galaxy Wearable screen of your mobile device, tap Touch controls, and then tap
the switch to turn it on.
•
Media controls: During media playback, you can use the touch features of the
earbuds to control music, such as playing or pausing it. Refer to Understanding
touch actions for more information.
•
Touch and hold: Select a feature to be used as the touch-and hold feature. Refer to
Setting a touch-and-hold feature for more information.
•
Call controls: Double touch the earbud to answer or end a call, and touch and hold to
decline a call.
33
Galaxy Wearable app
Earbuds settings
Check information related to the earbuds and change various settings.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings.
Samsung account
Sign in to your Samsung account and manage it.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Samsung
account.
Equalizer
Select an equalizer option you want to use.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Equalizer,
and then select an equalizer option you want.
Earbud fit test
Check the earbuds’ fit to ensure better sound and Active noise canceling.
1 On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Earbud
fit test.
2 Wear the both earbuds in your ears and tap Start.
The earbuds will emit a sound and the test will begin.
If the results on the screen say you need to adjust your earbuds, try adjusting your
earbuds or changing the ear tips, and tap Try again to start the test again.
If you remove the earbuds from your ears during the earbud fit test, the test will
stop.
34
Galaxy Wearable app
Read notifications aloud
You will receive notifications from the mobile device’s apps through the earbuds.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Read
notifications aloud.
•
: You can search for apps to receive notifications from.
•
Read aloud while using phone: Set the earbuds to receive notifications of the mobile
device even when you are using the mobile device.
•
Read aloud: Check the apps categorized by those set to read notifications and
change the notification settings for each app. You can also tap
→ All to check the
notification settings for all apps, and tap the switch next to the app to set whether or
not to receive notifications differently for an app.
Use Ambient sound during calls
Ambient sound can set up so that you can still hear your own voice clearly while
speaking at a normal level, and it will enable you to listen more comfortably during long
calls.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Use
Ambient sound during calls, and then tap the switch to turn it on.
In-ear detection for calls
You can set the earbuds or mobile device to play the call by detecting whether the
earbuds are worn during the call.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → In-ear
detection for calls, and then tap the switch to turn it on.
When this feature is turned off, the caller’s voice is played on the earbuds even if the
earbuds are not worn.
35
Galaxy Wearable app
Seamless earbud connection
You can change which mobile device to connect your earbuds with. You can turn on the
feature to switch the connection from your current mobile device to a nearby mobile
device logged in to the same Samsung account or a device that has previously connected
with your earbuds.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Seamless
earbud connection, and then tap the switch to turn it on.
Be careful not to connect your earbuds to another person’s mobile device.
Labs
Use new earbud features.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Labs.
•
Gaming mode: Minimize audio delay to remove the lag between the video and sound
output, and hear properly synced audio whenever playing games.
This feature is available only when connecting with a Samsung mobile device
that uses the Android OS.
Reset
You can reset all your earbuds settings.
On the Galaxy Wearable screen of your mobile device, and tap Earbuds settings →
Reset.
Accessibility
Configure various settings to improve the accessibility of the earbuds.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings →
Accessibility.
•
Left/right sound balance: Adjust the right and left volume balance if you have a
hearing impairment or if using a single earbuds is more convenient. Drag the Left/
right sound balance adjustment bar to adjust the balance. If you drag the bar to the
left, the left earbud’s volume will increase and vice versa.
•
Noise controls with one earbud: Launch the noise controls feature with one earbud.
36
Galaxy Wearable app
Earbuds software update
Update your earbuds’ software through the firmware over-the-air (FOTA) service.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → Earbuds
software update.
•
Download and install: Check for and install updates manually.
•
Auto update: Set to install updates automatically when the earbuds are in the
charging case.
Diagnostics
Test your Galaxy Buds Core using Samsung Members.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings →
Diagnostics.
About earbuds
Access the information of the Galaxy Buds Core.
On the Galaxy Wearable screen of your mobile device, tap Earbuds settings → About
earbuds.
To change your Galaxy Buds Core’s name, tap Edit.
•
Legal information: Check the legal information for the Galaxy Buds Core.
•
Software information: Check the Galaxy Buds Core’s software information.
•
Battery information: Check the Galaxy Buds Core’s battery information.
37
Galaxy Wearable app
Find my earbuds
If you misplace your earbuds, you can use the Samsung Find app installed on your
connected mobile device to find it.
On the Galaxy Wearable screen of your mobile device, tap Find my earbuds.
The Samsung Find app will be launched on your mobile device and you can check your
misplaced earbuds’ location on the map. Also, you can find your earbuds by following the
sound emitted from them.
•
Samsung Find app support may vary depending on the software version of the
connected mobile device.
•
To find your earbuds using the Samsung Find app, Samsung Find’s Lost mode
must be turned on, and the features related to finding devices offline must also
be turned on.
•
If the earbuds you are trying to find are outside the charging case, it may take
4 minutes or more to search nearby to find the earbuds.
38
Usage notices
Precautions for using the device
Please read this guide when using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Before using other mobile devices, make sure they are compatible with the device.
Visit the Samsung website to check the specifications of compatible mobile devices.
•
Software, sound sources, wallpapers, images, and other media provided with
this device are licensed for limited use. Extracting and using these materials for
commercial or other purposes is an infringement of copyright laws. Users are
entirely responsible for illegal use of media.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice.
•
Modifying the device’s operating system or installing software from unofficial
sources may result in device malfunctions and data damage or loss. These actions
are violations of your Samsung license agreement and will void your warranty.
•
Some functions may not work as described in this guide depending on the maker
and model of the mobile device you connect to the device.
•
This product includes certain free/open source software. The license
information of the open source software used in this product can be found at
opensource.samsung.com.
•
Your device contains magnets. Keep it away from credit cards, implanted medical
devices, and other devices that may be affected by magnets. In the case of medical
devices, keep your device more than 15 cm apart. Stop using your device if you
suspect any interference with your medical device and consult your physician or your
medical device manufacturer.
•
This product operates using magnets. Do not store your device near magnetic fields.
Doing so may cause malfunctions.
39
Usage notices
•
If your device supports the wireless power sharing function, this equipment should
be operated at least 20 cm away from your body.
•
If wireless charging is supported, the wireless charger must comply with FCC
Radiation exposure limits set forth for uncontrolled environments. This device and
its antenna must not be located or operated in conjunction with any other antenna
or transmitter. This equipment should be installed and operated at least 20 cm from
the radiator and your body.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Notes on package contents and accessories
Refer to the quick start guide for package contents.
•
The items supplied with the Galaxy Buds Core and any available accessories may
vary depending on the region or carrier.
•
The supplied items are designed only for this Galaxy Buds Core and may not be
compatible with other devices.
•
Appearances and specifications are subject to change without prior notice. Also, the
size of the ear tips are subject to change to provide a better fit.
•
You can purchase additional accessories from your local Samsung retailer. Make sure
they are compatible with the Galaxy Buds Core before purchase.
•
Use Samsung-approved accessories. Using unapproved accessories may cause the
performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
40
Usage notices
Precautions for using the earbuds
•
Excessive exposure to loud sounds can cause hearing damage.
•
Using the earbuds while walking may distract your attention and cause an accident.
•
Always turn the volume down before using the earbuds and use only the minimum
volume setting necessary to hear your conversation or music.
•
If your ears or earbuds are wet or have foreign materials on them, or if you have
prolonged skin contact with the earbuds, it may result in skin irritation. Make sure
that your ears and earbuds are clean and dry before wearing the earbuds.
•
In dry environments, static electricity can build up in the earbuds. Avoid using
earbuds in dry environments or touch a metal object to discharge static electricity
before using the earbuds.
•
Do not use earbuds while driving or riding. Doing so may distract your attention and
cause an accident, or may be illegal depending on your region.
•
Although the Galaxy Buds Core comply with international safety standards, inserting
the earbuds forcefully or wearing them for a long time may cause pain or skin
irritation.
•
If you experience any skin irritation while you are wearing the earbuds, stop wearing
them immediately and consult a specialist.
•
Do not clean the earbuds with compressed air or use ultrasonic waves or external
heat sources if dust, sweat, ink, oil, or chemicals (cosmetics, sunscreen, antibacterial
spray, hand sanitizer, detergent, insecticide, etc.) come into contact with the earbuds
and charging case. Discoloration or corrosion may cause damage to the Galaxy Buds
Core.
•
Remove the ear tips, wash the outside and the mesh part with clean water, and then
dry them thoroughly after use. Wipe the earbuds with a soft, dry cloth if they are
contaminated.
41
Usage notices
Cleaning and managing the Galaxy Buds Core
Basic maintenance
•
Use a soft, dry cloth to clean the earbuds after use.
•
Keep the earbuds dry. Prevent liquid from contacting or entering the earbuds.
•
Clean the earbuds regularly to prevent earwax or debris from building up in the
microphone hole, speaker, and air duct.
Cleaning the microphone hole, speaker, and air duct
If the volume is lower than it should be with the current setting, clean the microphone
hole, speaker, and air duct. Before cleaning the speaker, detach the ear tip from the latch
at the bottom of the earbud.
Remove any earwax or debris with a clean, dry, and soft brush, cotton swabs, or other
tools.
Microphone hole
Speaker
Air duct
Do not use anything sharp or excessive force while removing earwax or debris. The
microphone hole, speaker, and air duct may be damaged.
42
Usage notices
Cleaning the charging contacts
If the battery does not charge properly, wipe the charging contacts with a dry cloth.
Charging contacts
Cleaning the earbuds and charging case
When the earbuds and charging case are exposed to foreign materials, such as dust,
sand, or metal shavings, the Galaxy Buds Core may not charge properly or may be
damaged. If the earbuds or the charging case were exposed to foreign materials, wipe
them with a soft and dry cloth before inserting them into the charging case.
Restarting the earbuds
If the earbuds’ touch feature malfunctions or become unresponsive, and the earbuds do
not work properly, restart the earbuds.
To restart the earbuds, insert the earbuds into their corresponding slots in the charging
case, which is not discharged, close the charging case, and then remove them after
10 seconds or more.
If the charging case has low battery, connect the charging case to the charger first.
43
Usage notices
Coupling the earbuds
When you lose one of the earbuds, you do not have to purchase a new set of earbuds
because you can make a new set of earbuds with a newly purchased earbud and the
other earbud that you already have.
1 Check the direction of each earbud, the newly purchased earbud and previously used
earbud, and correctly insert them into their corresponding slots in the charging case.
2 Touch and hold both earbuds for 7 seconds or more.
The battery indicator light will flash blue and turn off. Then, the earbuds are coupled.
The battery indicator light will keep flashing red when the earbuds are not coupled
properly. Remove the earbuds from the charging case and insert them again. Then,
touch and hold both earbuds for 7 seconds or more.
3 Connect the earbuds to a mobile device.
If the software versions of both earbuds are different, upgrade the software by
following the instructions on the Galaxy Wearable app.
44
Appendix
Troubleshooting
Before contacting a Samsung Service Center or an authorized service center, please
attempt the following solutions. Some situations may not apply to your Galaxy Buds
Core.
You can also use Samsung Members to solve any problems you might encounter while
using your device.
Your earbuds do not work
•
The battery may be completely discharged. Charge the battery completely before
using the earbuds.
•
If an earbud’s touch-sensitive sensor does not make contact with your ear, the
earbud may not work. If you do not hear a sound informing you that the earbuds are
detected, remove the earbuds from your ears and put them in again.
•
If the earbuds’ touch feature malfunctions or becomes unresponsive, and the
earbuds do not work properly, insert the earbuds into their corresponding slots in
the charging case, which is not discharged, close the charging case, and then remove
them after 10 seconds or more.
Another Bluetooth device cannot locate your earbuds
•
Close the charging case again and open it to enter the Bluetooth pairing mode.
Ensure that your earbuds and the other Bluetooth device are within the maximum
Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Center or an
authorized service center.
•
45
Appendix
A Bluetooth connection is not made or your earbuds and the mobile
device are disconnected
•
Ensure there are no obstacles, such as walls or electrical equipment, between the
devices.
•
Ensure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If the Galaxy Wearable app is not latest version, update the Galaxy Wearable
app to the latest version.
•
Ensure that your earbuds and the other Bluetooth device are within the maximum
Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
•
Restart the mobile device and reopen the Galaxy Wearable app.
•
If only a single earbud is connected to your mobile device, restart the earbuds to
connect them both. To restart the earbuds, refer to Restarting the earbuds for more
information.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charging contacts of the earbuds and the charging contacts of the
charging case are in contact with each other.
•
Ensure that the charger is connected properly to the charging case.
If the charging contacts are dirty, the battery may not charge properly. Wipe the
charging contacts with a dry cloth and try charging the battery again.
If the tips above do not solve the problem, contact a Samsung Service Center or an
authorized service center.
•
The charging time and the battery life is different between the
earbuds
•
The charging time may differ between the two earbuds even if they started charging
at the same time.
•
The charging time and the remaining battery may differ between the two earbuds
because of different inner components.
46
Appendix
The battery depletes faster than when first purchased
•
When you expose the Galaxy Buds Core to very cold or very hot temperatures, the
useful charge may be reduced.
•
The battery is consumable and the useful charge will get shorter over time.
•
When you are not using the earbuds, store them in a charging case that has been
charged. If not, the touch-sensitive sensor will continue to work, and it will affect the
usage time and battery consumption.
You cannot hear others speaking
Adjust the volume on the connected mobile device.
Sound echoes during a call
Adjust the volume on the connected mobile device or move to another area.
Sound is emitted from the connected mobile device, not the
earbuds, during a call
•
Check if you are wearing the earbuds properly. If worn improperly, you will not be
able to hear the call audio through the earbuds, even if the Bluetooth icon appears
on the connected mobile device.
•
Remove the earbuds from your ears and put them in again.
Audio quality is poor
•
Wireless network services may be disabled because of issues with the carrier’s
network. Ensure to keep the earbuds away from electromagnetic waves.
•
Ensure that your earbuds and the other Bluetooth device are within the maximum
Bluetooth range (10 m). The distance may vary depending on the environment the
devices are used in.
•
You may experience drops in volume or noise depending on the connected device’s
volume. To avoid this, appropriately adjust the connected device’s sound.
47
Appendix
Your earbuds sound comes slower than the screen when playing
videos and games
The earbuds may have a time lag between the video and sound output when playing
videos or games when connected to a mobile device.
The noise controls modes do not work well
•
Wear both earbuds in your ears and launch the Active noise canceling feature, which
is one of the noise controls modes. If you are unsure if the Active noise canceling
feature is turned on, check it on the Galaxy Wearable app.
•
Check whether there is a buildup of foreign materials in the microphones located at
the top and bottom of the earbuds, and clean them if required.
•
Ensure that the latest software version is installed on the earbuds.
Your Galaxy Buds Core are hot to the touch
When you use the Galaxy Buds Core for an extended period of time, they may feel hot
to the touch. This is normal and should not affect your Galaxy Buds Core’s lifespan or
performance.
If the Galaxy Buds Core overheat or feel hot for a prolonged period, do not use them for a
while. If the Galaxy Buds Core continue to overheat, contact a Samsung Service Center or
an authorized service center.
A small gap appears around the outside of the Galaxy Buds Core
•
This gap is a necessary manufacturing feature and some minor rocking or vibration
of parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
When the earbuds are removed from your ears, the ear tips are
turned upside down
Depending on how you wear the earbuds and the direction in which the earbuds are
removed, the ear tips may turn over. In this case, turn them over in the original direction
and use it again.
48
Copyright
Copyright © 2025 Samsung Electronics Co., Ltd.
This guide is protected under international copyright laws.
No part of this guide may be reproduced, distributed, translated, or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or
storing in any information storage and retrieval system.
Trademarks
•
Samsung and the Samsung logo are registered trademarks of Samsung Electronics
Co., Ltd.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
All other trademarks and copyrights are the property of their respective owners.
Model: SM-R410
Rated voltage/current:
5 V / 200 mA (earbuds)
5 V / 500 mA (charging case), 3.85 V (internal battery)
Made in China
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