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MC9500-K Mobile Computer
User Guide
MC9500-K Mobile Computer
User Guide
72E-118501-03
Rev. A
September 2010
ii MC9500-K Mobile Computer User Guide
© 2010 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300 http://www.motorola.com/enterprisemobility
Revision History
Changes to the original manual are listed below:
Change
-01 Rev. A
-02 Rev. A
-03 Rev. A
Date
09/02/09
05/15/10
06/28/10
Description
Initial release.
Add support for new memory configurations and Windows Mobile 6.5.3.
Add support for MC959B-K configuration.
iii
iv MC9500-K Mobile Computer User Guide
Table of Contents
vi MC9500-K Mobile Computer User Guide
Table of Contents vii
viii MC9500-K Mobile Computer User Guide
Chapter 6: Using GPS Navigation
Table of Contents ix
x MC9500-K Mobile Computer User Guide
Chapter 9: Maintenance & Troubleshooting
Appendix A: Technical Specifications
Table of Contents xi
Appendix B: Voice Quality Manager
Appendix D: Windows Mobile 6.5
xii MC9500-K Mobile Computer User Guide
About This Guide
Introduction
This guide provides information about using the MC9500-K mobile computers and accessories.
NOTE
Screens and windows pictured in this guide are samples and can differ from actual screens.
For configurations with OEM version 02.27.000X and Windows Mobile 6.5 operating system, refer to
Appendix D, Windows Mobile 6.5
for information about new features.
Documentation Set
The documentation set for the MC9500-K provides information for specific user needs, and includes:
• MC9500-K Quick Start Guide - describes how to get the MC9500-K mobile computer up and running.
• MC9500-K Mobile Computer User Guide - describes how to use the MC9500-K mobile computer.
• MC9500-K Mobile Computer Integrator Guide - describes how to set up the MC9500-K mobile computer and accessories.
• Microsoft
®
Applications for Windows Mobile
®
6 User Guide - describes how to use Microsoft developed applications.
• Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample applications.
• Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
xiv MC9500-K Mobile Computer User Guide
Configurations
This guide covers the following configurations:
Configuration
MC9590
MC9596
MC9598
MC959B
Radios Display
WLAN: 802.11 a/b/g
WPAN: Bluetooth v2.1 with EDR
GPS: SiRF III
3.7” VGA
Color
WLAN: 802.11a/b/g
WPAN: Bluetooth v2.1 with EDR
WWAN: HSDPA
GPS: SiRF III
3.7” VGA
Color
WLAN: 802.11a/b/g
WPAN: Bluetooth v2.1 with EDR
WWAN: EvDO Rev.
A
GPS: SiRF III
3.7” VGA
Color
WLAN: 802.11a/b/g
WPAN: Bluetooth v2.1 with EDR
WWAN: CDMA or
GSM Data
GPS: SiRF III
3.7” VGA
Color
Memory
Data Capture
Options
128 MB RAM/
512 MB Flash or 256 MB
RAM/1 GB
Flash
1D laser scanner,
2D imager,
1D laser scanner and camera or
2D imager and camera
128 MB RAM/
512 MB Flash or 256 MB
RAM/1 GB
Flash
1D laser scanner,
2D imager,
1D laser scanner and camera or
2D imager and camera
128 MB RAM/
512 MB Flash or 256 MB
RAM/1 GB
Flash
1D laser scanner,
2D imager,
1D laser scanner and camera or
2D imager and camera
256 MB
RAM/1 GB
Flash
1D laser scanner,
2D imager,
1D laser scanner and camera or
2D imager and camera
Operating
System
Windows
Mobile
®
6.X
Classic
Windows
Mobile
®
6.X
Professional
Windows
Mobile
®
6.X
Professional
Windows
Mobile
®
6.1
Professional
Keypads
See Keypads below.
See Keypads below.
See Keypads below.
See Keypads below.
Keypads
The following keypads are available:
• Alpha Primary
• Telephony Numeric
• Calculator Numeric
• Alpha Numeric.
See
Appendix C, Keypads for specific keypad information.
Software Versions
This guide covers various software configurations and references are made to operating system or software versions for:
• Adaptation Kit Update (AKU) version
• OEM version
• BTExplorer version
• Fusion version
• Phone version.
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap Start > Settings > System tab > About icon > Version tab.
About This Guide xv
The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version
1.5.2.
OEM Version
To determine the OEM software version:
Tap Start > Settings > System tab > System Info icon > System tab.
BTExplorer Software
NOTE
BTExplorer application is only available when the StoneStreet One Bluetooth stack is enabled. Refer to the MC9500-K Mobile Computer Integrator Guide for information on selecting the Bluetooth stack.
xvi MC9500-K Mobile Computer User Guide
To determine the BTExplorer software version:
Tap BTExplorer icon > Show BTExplorer > File > About .
Fusion Software
To determine the Fusion software version:
Tap Fusion Signal Strength icon > Wireless Status > Versions.
Phone Software
To determine the Phone software version:
On MC9596-K, tap Start > Phone > Menu > Options > PhoneInfo tab. On MC9598-K tap Start > Phone > Menu
> Options > Version Information tab. On MC959B-K tap Start > Settings > Broadband Settings.
About This Guide xvii
Chapter Descriptions
Topics covered in this guide are as follows:
•
provides information on getting the MC9500-K up and running for the first time.
•
provides information on the types of batteries and how to charge them.
•
provides information on using the MC9500-K.
•
Chapter 4, Data Capture provides instructions for using the MC9500-K to capture data using the laser
scanner, imager and camera.
•
Chapter 5, Using the Phone provides basic instructions for using the MC9500-K phone.
•
Chapter 6, Using GPS Navigation
provides information about GPS navigation with the MC9500-K.
•
Chapter 7, Using Bluetooth explains Bluetooth functionality on the MC9500-K.
•
Chapter 8, Accessories describes the available accessories and how to use them with the MC9500-K.
•
Chapter 9, Maintenance & Troubleshooting
includes instructions on cleaning and storing the MC9500-K, and provides troubleshooting solutions for potential problems during MC9500-K operation.
•
Appendix A, Technical Specifications
provides the technical specifications for the MC9500-K.
•
Appendix B, Voice Quality Manager provides information on Voice Quality Manager software.
•
Appendix C, Keypads provides keypad layouts and operation.
•
Appendix D, Windows Mobile 6.5
explains the new features in Windows Mobile 6.5.3.
Notational Conventions
The following conventions are used in this document:
• “Mobile computer” refers to the Motorola MC9500-K hand-held computer.
• Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Icons on a screen.
xviii MC9500-K Mobile Computer User Guide
• Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
• MC9500-K Quick Start Guide, p/n 72-118504-xx.
• MC95XX Series Windows Mobile ® 6.1 Regulatory Guide, p/n 72-118502-xx.
• MC9500-K Mobile Computer Integrator Guide, p/n 72E-118503-xx.
• Mobility Services Platform User Guide, p/n 72E-100158-xx.
• Wireless Fusion Enterprise Mobility Suite User Guide for Version 3.00, p/n 72E-122495-xx.
• Microsoft
®
Applications for Windows Mobile ® 6 User Guide, p/n 72E-108299-xx.
• Enterprise Mobility Application Guide, p/n 72E-68901-xx.
• Enterprise Mobility Developer Kits (EMDKs), available at: http://www.motorola.com/enterprisemobility/support.
• Latest ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals .
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.motorola.com/enterprisemobility/contactsupport .
When contacting Enterprise Mobility support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
About This Guide xix
• Software type and version number.
(S)S/N XXXXXXXXXXXXXX
DEL
MO
P/N: XXXXXXXXXXXXXX
Manufacturing Label
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.
xx MC9500-K Mobile Computer User Guide
Chapter 1 Getting Started
Introduction
This chapter explains how to set up the MC9500-K for the first time.
Unpacking
Carefully remove all protective material from the MC9500-K and save the shipping container for later storage and shipping.
Verify that you received the following:
• MC9500-K mobile computer
• 4800 mAh Lithium-ion battery
• Regulatory Guide
• Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise
Mobility Support center immediately. See page xviii for contact information.
Prior to using the MC9500-K for the first time, remove the protective shipping film that covers the keypad and battery display.
1 - 2 MC9500-K Mobile Computer User Guide
Part of the MC9500-K
Touch Screen with
Protective Overlay
Volume
Up/Down Button
Scan
Button
Function Keys
Microphone
Modular Keypad
(Alpha Primary
Keypad Shown)
Power Button
Battery Release
Latch
Speaker
Camera (Optional)
Camera Flash (Optional)
Interface Connector
Interface Pocket
Stylus
Interface Plate
Battery
Handstrap
Battery Release
Latch
Headset Connector
Scan Button
Programmable Button
IrDA Window
Exit Window
Figure 1-1 MC9500-K
Getting Started 1 - 3
Getting Started
To start using the MC9500-K for the first time:
• Install a microSD card (optional)
• Install the SIM card (MC9596 only)
• Install the battery.
• Charge the MC9500-K.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
CAUTION
Follow proper ESD precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
To install the microSD card:
1.
Remove the SD card cover using the end of the stylus.
SD Card Cover
Stylus
Figure 1-2 SD Card Cover Removal
2.
Slide the microSD card holder door to the left to unlock.
3.
Lift the microSD card holder door.
microSD Card Holder Door
Figure 1-3 Lift microSD Card Holder Door
4.
Place the microSD card onto the contacts.
1 - 4 MC9500-K Mobile Computer User Guide microSD card
2
Figure 1-4 Insert microSD Card in Holder
5.
Close the card holder door and slide to the right to lock into place.
6.
Align the SD card cover over the access hole and press down until it snaps into place.
Installing the SIM Card
NOTE
MC9596 and MC959B configuration only.
GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card from the your service provider. The card fits into the MC9596 and can contain the following information:
• Mobile phone service provider account details.
• Information regarding service access and preferences.
• Contact information, which can be moved to Contacts on the MC9596.
• Any additional services to which you have subscribed.
NOTE
For more information about SIM cards, refer to the service provider's documentation.
To install the SIM card:
1.
Remove SIM card cover using the end of the stylus.
Figure 1-5 SIM Card Cover Removal
2.
Slide the SIM card holder door to the left to unlock.
Getting Started 1 - 5
3.
Lift the SIM card holder door.
Figure 1-6 Lifting the SIM Cover
4.
Insert the SIM card, as shown in Figure 1-7
into the holder door with the contacts facing down and the card notch facing up.
Card Notch
Figure 1-7 Inserting the SIM Card
5.
Close SIM card holder door and slide to the right to lock into place.
6.
Align the SIM card cover over the access hole and press down until it snaps into place.
7.
Install the battery.
8.
After completing initial MC9596 setup or after replacing a SIM card: a.
Press the red Power button.
b.
c.
On the Today screen, tap Wireless Manager.
Ensure Phone is on.
d.
e.
f.
Press the red Power button to suspend the MC9596.
Perform a warm boot. See
Resetting the MC9500-K on page 3-3
.
Make a call to verify cellular connection.
NOTE
For detailed information about WWAN activation and settings, refer to the MC9500-K Series Mobile Computer
Integrator Guide.
1 - 6 MC9500-K Mobile Computer User Guide
Installing the Battery
To install the battery:
1.
Insert the battery, top first, into the battery compartment.
2.
Press the battery down into the battery compartment until the battery release latches snap into place.
Battery Release Latch
Battery
Figure 1-8 Inserting the Battery
Battery Release Latch
3.
The MC9500-K powers up automatically after inserting the battery, if the battery has been charged previously.
Charging the Battery
CAUTION
Ensure that you follow the guidelines for battery safety described in
Battery Safety Guidelines on page 9-2
.
Before using the MC9500-K for the first time, charge the battery using either a charging cable or a cradle:
NOTE For cable and cradle setup and charging procedures refer to the MC9500-K Series Mobile
Computer Integrator Guide.
• USB Charging Cable
• Charge Only Cable
• Single Bay USB Cradle
• Four Bay Charge Only Cradle
• Four Bay Ethernet Cradle.
Align and hook the MC9500-K interface pocket onto the cradle’s or cable’s cleat. The battery automatically begins charging. See
Table 1-1 for charging indications. The 4800 mAh battery fully charges in less than six hours.
Getting Started 1 - 7
Battery Status LED
Battery Status LED
Table 1-1 LED Charge Indicators
Battery Status LED
Off
Indication
Indicates that the:
• battery is not charging
• MC9500-K is not connected correctly to the cradle or not connected to a power source.
• cradle is not powered.
Indicates that a healthy battery is charging.
Slow Blinking Amber
(1 blink every 2 seconds)
Slow Blinking Red
(1 blink every 2 seconds)
Solid Green
Solid Red
Fast Blinking Amber
(2 blinks/second)
Single Blink Amber (when
Power button pressed)
Indicates that an unhealthy battery is charging.
Indicates that a healthy battery is fully charged.
Indicates that an unhealthy battery is fully charged.
Indicates a charging error, e.g.:
• temperature is too low or too high.
• charging has gone on too long without completion (typically eight hours).
Battery depleted.
The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours. The backup battery retains RAM data in memory for at least 15 minutes (at room temperature) when the MC9500-K's main battery is removed. When the MC9500-K reaches a very low battery state, the combination of main battery and backup battery retains RAM data in memory for at least 48 hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by the MC9500-K.
To accomplish this, for small periods of time, the MC9500-K alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC9500-K indicates when charging is disabled due to abnormal
temperatures via its LED. See Table 1-1 .
1 - 8 MC9500-K Mobile Computer User Guide
Powering On the MC9500-K
After the MC9500-K is connected to power the splash screen displays for about a minute as the MC9500-K initializes its flash file system, then the calibration window appears.
Calibrating the Screen
NOTE
The Calibration screen can be accessed by pressing CTRL key - BKSP key or tapping Start > Settings >
Screen > Align Screen button.
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.
Remove the stylus from its holder on the side of the MC9500-K.
2.
Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
3.
Repeat as the target moves around the screen, then tap the screen to continue.
Replacing the Battery
To replace the battery:
CAUTION
Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause the MC9500-K to cold boot and potential loss of data.
NOTE
On devices with OEM version 01.19.11 and higher, a dialog box appears when pressing the Power button.
See
Removing the Battery on page D-18 for more information.
1.
If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.
Press the red Power button to suspend the MC9500-K.
3.
Wait for red Decode LED to turn on and then turn off.
4.
Unhook the handstrap.
5.
Press the two battery release latches to release the battery. The battery ejects slightly.
Battery Latch
Figure 1-9 Removing the Battery
6.
Lift the battery from the MC9500-K.
7.
Insert the replacement battery, top first, into the battery compartment in the back of the MC9500-K.
Getting Started 1 - 9
8.
Press the battery down until the battery release latches snap into place.
The MC9500-K powers up after inserting the battery.
Removing the microSD Card
To remove an microSD card:
CAUTION
Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause the MC9500-K to cold boot and potential loss of data.
NOTE
On devices with OEM version 01.19.11 and higher, a dialog box appears when pressing the Power button.
See
Removing the Battery on page D-18 for more information.
1.
If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.
Press the red Power button to suspend the MC9500-K.
3.
Wait for red Decode LED to turn on and then turn off.
4.
Unhook the handstrap.
5.
Remove the battery.
6.
Remove the SD card cover using the end of the stylus.
7.
Slide the SD card holder door to the left to unlock.
8.
Lift the microSD card holder door.
9.
Remove microSD card from holder.
10.
Close the microSD card holder door.
11.
Slide the microSD card holder door to the right to lock into place.
12.
Align the SD card cover over the access hole and press down until it snaps into place.
13.
Replace the bBSP 01.19.11attery.
Removing the SIM Card
To remove an SIM card:
CAUTION
Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause the MC9500-K to cold boot and potential loss of data.
NOTE
On devices with OEM version 01.19.11 and higher, a dialog box appears when pressing the Power button.
See
Removing the Battery on page D-18 for more information.
1.
If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.
Press the red Power button to suspend the MC9500-K.
3.
Wait for red Decode LED to turn on and then turn off.
1 - 10 MC9500-K Mobile Computer User Guide
4.
Unhook the handstrap.
5.
Remove the battery.
6.
Remove the SIM card cover using the end of the stylus.
7.
Slide the SIM card holder door to the left to unlock.
8.
Lift the SIM card holder door.
9.
Remove SIM card from holder.
10.
Close the SIM card holder door.
11.
Slide the SIM card holder door to the right to lock into place.
12.
Align the SIM card cover over the access hole and press down until it snaps into place.
13.
Replace the battery.
Chapter 2 Battery Management
Introduction
This chapter provides information on battery functionality, battery status indications, charging the MC9500-K, charging spare batteries and power saving techniques.
Battery Functionality
The 4800 mAh battery provides power to the MC9500-K and contains charging and status indications on the front of the battery. The indicators function differently depending upon the battery mode and allow the user to determine the health of the battery.
Charging Status LED
Charge Level Indicator
Status Button
Figure 2-1 Battery
Charging Status LED indicates the charging status and health of the battery. The Charge Level Indicator indicates an unhealthy battery and the charge level of the battery.
2 - 2 MC9500-K Mobile Computer User Guide
Battery Health
A battery becomes unhealthy when the Battery Usage Indication reach a predefined threshold (end of usable life).
NOTE
The point at which a battery becomes unhealthy may vary depending upon the environment and charging conditions
The Battery Usage Threshold value can be changed. See the MC9500-K Mobile Computer Integrator Guide for more information.
When the battery becomes unhealthy, a dialog box displays on the MC9500-K. When this appears, tap Dismiss.
Replace the battery as soon as possible. The battery Charge Level indicator display an “X” when the battery
LED blinks red.
Figure 2-2 Battery Warning Dialog Box
Figure 2-3 Unhealthy Battery Indication
Battery Management 2 - 3
Battery Status
The MC9500-K battery provides status information on the front of the battery that allows the user to make determination on what battery to use. The battery status indications vary depending upon the mode of the battery:
• Installed in an MC9500-K
• In a charger
• stand-alone.
Installed in an MC9500-K
NOTE The Charge Level indicator does not display the charge level while the MC9500-K is charging.
When the 4800 mAh battery is installed in the MC9500-K, the user can view the charge level (with Status button
Battery Status LED
Charge Level Indicator
Status Button
Figure 2-4 Battery in MC9500-K
Press the Status button to display the current battery charge level. It will display for five seconds and then turn off.
Table 2-1 list the Charge Level indications when the Status button is pressed.
2 - 4 MC9500-K Mobile Computer User Guide
Table 2-1 Charge Level Indicator
Charge Level
Indicator
Description
Indicates that the remaining charge is approximately between 0% and 20%.
Indicates that the remaining charge is approximately between 21% and 40%.
Indicates that the remaining charge is approximately between 41% and 60%.
Indicates that the remaining charge is approximately between 61% and 80%.
Indicates that the remaining charge is approximately between 81% and 100%.
NOTE The battery front panel is not visible when the MC9500-K is charging in a cradle. The battery front panel is visible when charging with a charging cable. The Charge Level indicator displays a
“charging in mobile computer” indication (see Table 2-2
).
Table 2-2 Battery in MC9500-K
Action State
Healthy Battery
Battery Status
LED
Charge Level
Indicator
None Not
Charging
Off
Battery Status
Off
LED
Unhealthy Battery
Charge Level
Indicator
Button
Press
Not
Charging
Off
detailed information.
Off
See
detailed information.
Battery Management 2 - 5
Table 2-2 Battery in MC9500-K (Continued)
Healthy Battery
Action State
Battery Status
LED
Charge Level
Indicator
None Charging in cradle or cable
Off
Button
Press
Charging in cradle or cable
Off
Unhealthy Battery
Battery Status
LED
Charge Level
Indicator
Off
Off
The health of the battery can also be viewed on the MC9500-K Power applet. Tap Start > Settings > Power icon >
BatteryMgmt tab.
Figure 2-5 Power - BatteryMgmt Window
Table 2-3 BatteryMgmt Window
Item
State of Health
Battery Usage Indicator
Description
Indicates the current state of the battery (Healthy or Unhealthy).
Indicates the usage of the battery.
Battery Usage Threshold
Battery Serial #
Indicates the usage indicator threshold.
Displays the serial number of the battery.
For information on changing the Battery Usage Threshold, refer to the MC9500-K Mobile Computer Integrator
Guide.
In a Charger
When the battery is in a Single Slot Battery Charger, Four Slot Battery Charger or Vehicle Battery Charger, the battery charging status and health is indicated on the front of the battery. If the charger is not powered, the battery acts as if it is in stand-alone mode. See
Stand-alone on page 2-8 for more information.
2 - 6 MC9500-K Mobile Computer User Guide
Battery Status LED
Charge Level Indicator
Figure 2-6 Battery in Single Slot Battery Charger
The Battery Status LED displays the current state of charging as described in
. The Charge Level indicator displays the charge level of a healthy battery as described in
With an unhealthy battery, an “X” appears on the display. To view the charge level, press the Status button. The display indicates the level of charge. After five seconds the display reverts to the “X” indication.
Battery Management 2 - 7
Table 2-4 Battery Status in Charger
State
Healthy Battery
Battery Status
LED
Charge Level
Indicator
None (charger not powered)
Off
Unhealthy Battery
Battery Status
LED
Charge Level
Indicator
Off
Charging Slow Blinking
Amber
(1 blink every 2 seconds)
Fully Charged Solid Green
Slow Blinking Red
(1 blink every 2 seconds)
Solid Red
Charging Error
• temperature is too low or too high.
• charging has gone on too long without completion
(typically eight hours).
Fast Blinking
Amber
(2 blinks/second)
Fast Blinking
Amber
(2 blinks/second)
2 - 8 MC9500-K Mobile Computer User Guide
Stand-alone
When the battery is not installed in an MC9500-K or a charger, the charge status and health of the battery displays on the battery front panel. If the battery is unhealthy, an “X” appears in the Charge Level indicator. Press the Status button to view the health and charge level of the battery. The Battery Status LED lights and the Charge Level indicator display the charge level. After five seconds the LED turns off and the Charge Level indicator reverts to the previous display. See
for Battery Status LED and Charge Level indicator descriptions.
Table 2-5 Battery Status - Stand-alone
Healthy Battery
Action
Battery Status
LED
Charge Level Indicator
No Action Off
Unhealthy Battery
Battery Status
LED
Charge Level Indicator
Off
Button Press Solid Green Solid Red
for detail information.
for detail information.
Battery Management 2 - 9
Charging the MC9500-K
CAUTION
Ensure that you follow the guidelines for battery safety described in
Battery Safety Guidelines on page 9-2
.
The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours. The backup battery retains RAM data in memory for at least 15 minutes (at room temperature) when the MC9500-K's main battery is removed. When the MC9500-K reaches a very low battery state, the combination of main battery and backup battery retains RAM data in memory for at least 36 hours.
To charge the battery, use either a cradle or charging cable. For cable and cradle setup and charging procedures refer to the MC9500-K Mobile Computer Integrator Guide.
To charge the battery:
1.
Connect the charging accessory to the appropriate power source. See MC9500-K Series Mobile Computer
Integrator Guide for setup information.
2.
Align and hook the MC9500-K interface pocket onto the cradle’s or cable’s cleat. The MC9500-K begins charging. The Charging/Battery Status LED blinks while charging, then turns solid when fully charged (LED
color depends upon health of the battery). See Table 2-6
for charging indications. The 4800 mAh battery fully charges in less than six hours.
Table 2-6 Charging/Battery Status LED Indications
Healthy Battery
State MC9500-K LED Status
Off None
• battery is not charging
• MC9500-K is not connected correctly to the cradle/cable or not connected to a power source.
• cradle/cable is not powered.
Charging Slow Blinking Amber
(1 blink every 2 seconds)
Off
Unhealthy Battery
MC9500-K LED Status
Slow Blinking Red
(1 blink every 2 seconds)
2 - 10 MC9500-K Mobile Computer User Guide
Table 2-6 Charging/Battery Status LED Indications (Continued)
Healthy Battery
State MC9500-K LED Status
Fully Charged Solid Green
Unhealthy Battery
MC9500-K LED Status
Solid Red
Charging Error
• temperature is too low or too high.
• charging has gone on too long without completion
(typically eight hours).
Fast Blinking Amber
(2 blinks/second)
Fast Blinking Amber
(2 blinks/second)
Charging a Spare Battery
Charge a spare battery using one of the following accessories:
• Single Slot Battery Charger
• Four Slot Battery Charger
• Vehicle Battery Charger.
To charge a spare battery:
1.
Ensure the charger is connected to an appropriate power source.
2.
Insert the spare battery into the charger. The spare battery begins charging.
Battery Status LED
Charge Level Indicator
Battery Management 2 - 11
Figure 2-7 Spare Battery in Single Slot Battery Charger
The battery charging and health status is indicated on the front of the battery.
indications.
2 - 12 MC9500-K Mobile Computer User Guide
Table 2-7 Battery Charging Status Indications
Healthy Battery
State
Battery Status
LED
Charge Level
Indicator
None
(charger not powered)
Off
Unhealthy Battery
Battery Status LED
Charge Level
Indicator
Off
Charging Slow Blinking
Amber
(1 blink every 2 seconds)
Fully Charged Solid Green
Slow Blinking Red
(1 blink every 2 seconds)
Solid Red
Charging Error
• temperature is too low or too high.
• charging has gone on too long without completion
(typically eight hours).
Fast Blinking
Amber
(2 blinks/second)
Fast Blinking Amber
(2 blinks/second)
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by the MC9500-K.
To accomplish this, for small periods of time, the MC9500-K alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC9500-K indicates when charging is disabled due to abnormal temperatures via its LED.
Battery Management 2 - 13
Power Saving Techniques
Observe the following battery saving tips:
• Leave the MC9500-K connected to AC power at all times when not in use.
• Set the MC9500-K to turn off after a short period of non-use.
• Set the backlight to turn off after a short period of non-use.
• Turn off all wireless activities when not in use.
Changing the Power Settings
To set the MC9500-K to turn off after a short period of non-use:
1.
Tap Start > Settings > System tab > Power icon > Advanced tab.
2.
Select the On battery power: Turn off device if not used for check box and select a value from the drop-down list.
3.
Select ok.
Changing the Backlight Settings
To change the backlight settings in order to conserve more battery power:
1.
Tap Start > Settings > System tab > Backlight icon > Battery Power tab.
2.
Select the Disable backlight if device is not used for check box and select a value from the drop-down list.
3.
Select the Brightness tab.
4.
Tap the Disable backlight check box to turn off the display backlight, or use the slider to set a low value for the backlight.
5.
Select ok.
Changing the Keypad Backlight Settings
To change the keypad backlight settings in order to conserve more battery power:
1.
Tap Start > Settings > System tab > Keylight icon > Battery Power tab.
2.
Select the On battery power: Disable keylight if device if not used for check box and select a value from the drop-down list.
3.
Select the Advanced tab.
4.
Tap the Disable keylight check box to turn off the keypad backlight.
5.
Select ok.
Turning Off the Radios
Windows Mobile 6 devices include Wireless Manager, which provides a simple method of enabling, disabling, and configuring all the device’s wireless capabilities in one place.
2 - 14 MC9500-K Mobile Computer User Guide
To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen.
Connectivity icon
Figure 2-8 Opening Wireless Manager
Select Wireless Manager.
Figure 2-9 Wireless Manager Window
NOTE
Wireless connection options vary depending upon configurations.
To enable or disable a wireless connection, tap the specific button.
To enable or disable all wireless connections, tap and hold the All button.
To configure settings for a connection, tap Menu.
Figure 2-10 Wireless Manager Menu
Battery Management 2 - 15
2 - 16 MC9500-K Mobile Computer User Guide
Chapter 3 Using the MC9500-K
Introduction
This chapter explains the indicators, buttons, status icons, and controls on the MC9500-K, and provides basic instructions for using the device.
LED Indicators
The MC9500-K has three LED indicators. The Decode LED indicates scanning status. The Battery Status LED indicates battery charging and health status.The WAN Radio Status LED indicates WAN radio status.
describes the LED indications.
WAN Radio
Status LED
Battery Status
LED Decode LED
Figure 3-1 LED Indicators
Table 3-1 LED Indications
LED State
Decode LED
Solid Green
Solid Red
Blinks Red
Indication
Successful decode/capture.
Scanning/imaging in process.
After the Power button is pressed, turns on and then off to indicate that the battery can be removed.
3 - 2 MC9500-K Mobile Computer User Guide
Table 3-1 LED Indications (Continued)
LED State
Off
Battery Status LED
Off
Slow Blinking Amber
(1 blink every 2 seconds)
Slow Blinking Red
(1 blink every 2 seconds)
Solid Green
Solid Red
Fast Blinking Amber
(2 blinks/second)
Single Blink Amber (when Power button pressed)
Not enabled.
Indication
Indicates that the:
• battery is not charging
• MC9500-K is not connected correctly to the cradle or not connected to a power source.
• cradle is not powered.
Indicates that a healthy battery is charging.
Indicates that an unhealthy battery is charging.
Indicates that a healthy battery is fully charged.
Indicates that an unhealthy battery is fully charged.
Indicates a charging error, e.g.:
• temperature is too low or too high.
• charging has gone on too long without completion
(typically eight hours).
Battery depleted.
Blinking Amber (when Power button pressed)
WAN Radio Status LED (MC9596 or MC9598 only)
Battery over-temperature condition.
Slow Blinking Green
Off
WAN activity.
No WAN activity.
NOTE
For information about scanning/decoding, see
Chapter 4, Data Capture . For information about WAN radio
status and settings, see
, or refer to the MC9500-K Mobile Computer Integrator
Guide.
Using the MC9500-K 3 - 3
Resetting the MC9500-K
There are two reset functions, warm boot and cold boot. A warm boot restarts the MC9500-K by closing all running programs. A cold boot also restarts the MC9500-K, and also initializes some drivers. Data saved in flash memory or a memory card is not lost.
If the MC9500-K is not functioning properly, perform a warm boot first. If the MC9500-K still does not respond, perform a cold boot.
Performing a Warm Boot
Hold down the red Power button for approximately five seconds. As soon as the MC9500-K starts to boot release the Power button.
Performing a Cold Boot
To perform a cold boot, simultaneously press the red Power button and the 1 and 9 keys.
Waking the MC9500-K
The wake-up conditions define what actions wake up the mobile computer after it has gone into suspend mode.
The mobile computer can go into suspend mode by either pressing the Power button or automatically by Control
subject to change/update.Tap Start > Setting > System > Power icon > Wakeup tab to configure these settings.
Table 3-2 Wake-up Default Settings
Condition for Wake-up Power Button Automatic Time-out
AC power is applied.
Mobile computer is inserted into a cradle.
No
No
Yes
Yes
Mobile computer is removed from a cradle.
Mobile computer is connected to a USB device.
A key is pressed.
The scan triggered is pressed.
No
Yes
No
No
Yes
Yes
Yes
Yes
The screen is touched.
Bluetooth communication
On motion
Incoming phone call (MC9596 and MC9598 only)
No
Yes
No
Yes
No
Yes
No
Yes
3 - 4 MC9500-K Mobile Computer User Guide
Figure 3-2 Power Settings Wakeup Tab
Locking the MC9500-K
NOTE
for more information.
You can lock the MC9500-K by disabling key presses and screen tap or by requiring a password.
Keypad Locking
Locking the MC9500-K turns off keyboard and touch screen functionality. This is helpful when the MC9500-K is turned on and you want to prevent accidental key presses.
To lock the device, tap the Device unlocked icon. The icon changes to locked.
Device Unlocked Icon Device Locked Icon
Figure 3-3 Device Locked/Unlocked Icons
To unlock the device and free it for use, tap Unlock.
Using the MC9500-K 3 - 5
Figure 3-4 Unlock Device Window
Tap Unlock on the Unlock window.
NOTE
You can make emergency calls even when the MC9596-K or MC9598-K is locked. See
for more information.
Password Locking
Use the Password window to set a password to disable unauthorized access to the MC9500-K.
NOTE If the device is configured to connect to a network, use a strong (difficult to figure out) password to help protect network security. Password cracking tools continue to improve and the computers used to crack passwords are more powerful than ever.
1.
Tap Start > Settings > Personal tab > Lock icon > Password tab.
Figure 3-5 Password Window - Password Tab
2.
Select Prompt if device unused for check box to enable password protection.
3.
From the drop-down list, select a time value for the protection to take affect after non-use.
4.
From the Password type: drop-down list, select either Simple PIN or Strong alphanumeric.
5.
For a simple password, enter a four-digit password in the Password field.
For a stronger password:
3 - 6 MC9500-K Mobile Computer User Guide a.
b.
Enter a seven character password in the Password: field. A strong password must contain at least seven characters and contain at least three of the following: uppercase and lowercase letters, numerals, and punctuation.
Re-enter the password in the Confirm: field.
6.
Tap ok.
7.
To set a hint to remember the password, tap the Hint tab.
Figure 3-6 Password Window - Hint Tab
8.
In the text box, enter a hint for a password reminder.
9.
Tap ok.
When the MC9500-K is not used for a period of time and the user tries to access the device, the Password window appears.
Figure 3-7 Enter Password Windows
Enter the password to un-lock the device.
Tap Unlock.
Using the MC9500-K 3 - 7
Keypads
The MC9500-K offers four types modular keypad configurations. See Appendix C, Keypads
for keypad functionality.
Function Buttons
The MC9500-K’s buttons perform certain functions.
• Power: Press the red Power button to place the MC9500-K into suspend mode or wake from suspend mode.
Also use the Power button to reset the MC9500-K by performing a warm or cold boot. See Resetting the
.
• Scan/Action: Press to scan bar codes or capture images. See
Or, press to open an application or perform a function. See the Microsoft
®
Applications for Mobile 6 User
Guide to set an application to open.
• Volume Up/Down: Press to increase or decrease the MC9500-K’s volume.
• Action: Press to open an application or perform a function. See the Microsoft
®
Applications for Windows
Mobile 6 User Guide to set an application to open.
• Green Key: Press to open the Phone Dialer window or answer an incoming call or place a call on hold.
• Red Key: Press to end a call.
• Function Keys: Programmable functions for performing specific applications.
• F1 - Left soft key
• F2 - Right soft key
• F3 - Talk (MC9596/8 only)
• F4 - End Call (MC9596/8 only)
• F5 - Refreshes the screen in Internet Explorer and File Explorer.
• F6 - Volume Up.
Stylus
Use the MC9500-K stylus to select items and enter information. The stylus functions as a mouse.
• Tap: Touch the screen once with the stylus to press option buttons and open menu items.
• Tap and Hold: Tap and hold the stylus on an item to see a list of actions available for that item. On the pop-up menu that appears, tap the action to perform.
• Drag: Hold the stylus on the screen and drag across the screen to select text and images. Drag in a list to select multiple items.
CAUTION
To prevent damage to the screen, do not use any device other than the Motorola-provided stylus.
3 - 8 MC9500-K Mobile Computer User Guide
Entering Data
Single-hand Method
Figure 3-8 Entering Data on the Keypad
Two-hand Method
Using the MC9500-K 3 - 9
Interactive Sensor Technology
This section describes the functionality of the Interactive Sensor Technology (IST) feature on the MC9500-K.
The IST supports the following features.
• Power Management – manage power by configuring IST to control switching on/off the backlight, control suspend mode of the MC9500-K by monitoring motion and orientation.
• Display Orientation – switch the screen orientation to either landscape or portrait depending on the
MC9500-K orientation.
• Free Fall Detection – monitors free fall duration and records the time and type of the drop event.
Power Management
The MC9500-K orientation and motion sensitive data can be used as an indicator of MC9500-K usage and can be used to manage the battery power of the mobile computer. For example, IST can be configured to control the backlight on and off functionality or go into suspend according to a user gesture by placing screen facing down. It can also be used to keep the MC9500-K active while it is in movement to prevent it from quickly going into suspend mode while in use.
Display Orientation
The screen can be rotated between portrait and landscape modes automatically, depending on the physical orientation of the MC9500-K. For example, if the MC9500-K is rotated 90° counterclockwise, IST rotates the display counterclockwise 90° so that the screen display appears correct.
This functionality is achieved by monitoring screen angle and rotating the display to counter any changes. IST only rotates the screen in multiples of 90°.
Figure 3-9 Display Orientation
3 - 10 MC9500-K Mobile Computer User Guide
Free Fall Detection
IST continuously monitors gravitational force on the MC9500-K according to its current position. When the
MC9500-K free falls, IST detects the absence of gravitational force and records the event data if it detects a free fall more than 450 ms, which may indicates nearly a one meter drop. This data can be used as an indicator of potential abuse or misuse.
IST features a log for recording the free fall events. This log records the date, time and the time period of the free fall.
Figure 3-10 Free Fall Detection
Using the MC9500-K 3 - 11
Today Screen
NOTE
On devices with Windows Mobile 6.5.3, the Today screen has changed. See Home Screen on page D-1
for more information.
The Today screen displays important information, such as upcoming appointments and status indicators. Tap a section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today screen.
Connectivity
Notification
Open the Start Menu
WAN Signal Strength
Adjust volume
Battery Status
Change the date and time, set up the alarm, and more
Change the date and time
Turn on or off radios
Wireless Applications
IST Configuration
Command Bar
Soft Keys
Figure 3-11 Today Screen
To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the background and the Items tab to change the list and order of items that appear on the screen.
3 - 12 MC9500-K Mobile Computer User Guide
Status Icons
NOTE
for more information.
The Navigation bar at the top of the screen can contain the status icons listed in Table 3-3 .
Table 3-3 Status Icons
Icon Function Description
Notification Backup Battery Low.
Notification that one or more instant messages were received.
Notification that one or more e-mail/text messages were received.
Notification that one or more voice messages were received.
There are more notification icons than can be displayed. Tap to display remaining icons.
Connectivity
Indicates a reminder of an upcoming calendar event.
Connection is active.
Connection is not active.
Synchronization is occurring.
Wi-Fi available.
Wi-Fi in use.
HSDPA available. (MC9596 only)
HSDPA connecting. (MC9596 only)
3G available. (MC9596 only)
3G connecting. (MC9596 only)
GPRS available. (MC9596 only)
GPRS connecting. (MC9596 only)
EGPRS available. (MC9596 only)
EGPRS connecting. (MC9596 only)
EVDO connecting. (MC9598 only)
1xRTT available. (MC9598 only)
EVDO Rev. 0 available. (MC9598 only)
EVDO Rev. A available. (MC9598 only)
Dormant State - no data transmission during a 1x or EVDO connection.
(MC9598 only)
Table 3-3 Status Icons (Continued)
Icon Function
WAN
Description
Call missed.
Dialing while no SIM card is installed.
Voice call in progress.
Calls are forwarded.
Call on hold.
Speakerphone is on.
Antenna/signal icon: wireless on/good signal.
Antenna/signal icon: wireless off.
Antenna/signal icon: no service or searching.
HSDPA in use. (MC9596 only)
3G in use. (MC9596 only)
GPRS in use. (MC9596 only)
EGPRS in use. (MC9596 only)
EVDO in use. (MC9598 only)
Speaker
Battery
Time and Next
Appointment
Roaming.
SIM Card not installed. (MC9596 only)
All sounds are on.
All sounds are off.
Vibrate is on.
Main battery is charging.
Battery power completely depleted.
Main battery is low.
Main battery level.
Displays current time in analog or digital format.
Using the MC9500-K 3 - 13
3 - 14 MC9500-K Mobile Computer User Guide
The Command Bar at the bottom of the screen can contain the application icons listed in
Table 3-4 Command Bar Icons
Icon Description
Indicates WLAN signal strength.
Wireless connection status
Out-of-network range
(not associated)
Indicates no wireless LAN network connection. Notify the network administrator.
No wireless LAN network card detected
Bluetooth Enabled
Bluetooth Disabled
Bluetooth Connection
ActiveSync
IST icon
Indicates Wireless LAN disabled or radio disabled. Notify the network administrator.
Indicates the Bluetooth radio is on.
(Displays only if the StoneStreet One Bluetooth stack is enabled)
Indicates the Bluetooth radio is off.
(Displays only if the StoneStreet One Bluetooth stack is enabled)
Indicates the Bluetooth radio is connected to another Bluetooth device.
(Displays only if the StoneStreet One Bluetooth stack is enabled)
Indicates an active serial connection between the MC9500-K and the host computer.
Opens the IST settings menu.
Programs
NOTE
On devices with Windows Mobile 6.5.3, the functionality of the Start Menu has changed. See
for more information.
Table 3-5 lists the default programs on the Start menu.
Table 3-5 Programs in the Start Menu
Icon Name
Office Mobile
Calendar
Description
Use the complete suite of Microsoft
®
Office applications for your mobile device.
Excel Mobile - Create new workbooks or view and edit Microsoft
®
Excel
®
workbooks.
OneNote Mobile - Create new notes or view existing notes.
PowerPoint Mobile - View Microsoft
®
PowerPoint
®
slides and presentations.
Word Mobile - Create, view, and edit Microsoft
®
Word documents.
Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Keep track of appointments and create meeting requests. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Using the MC9500-K 3 - 15
Table 3-5 Programs in the Start Menu (Continued)
Icon
Contacts
Name Description
Keep track of friends and colleagues. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Internet Explorer Mobile Browse Web and WAP sites as well as download new programs and files from the Internet. Refer to the Microsoft Applications for Windows
Mobile 6 User Guide for more information.
Messaging Send and receive e-mail and text messages. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Phone
Help
Make and receive calls, switch between calls, and set up conference calling. See
Chapter 5, Using the Phone for more information. MC9596
and MC9598 only.
See Help topics for the current screen or program.
Table 3-6 lists programs that are listed in the Programs window.
Table 3-6 Programs in Program Window
Icon Name
ActiveSync
Description
Synchronize information between the MC9500-K and a host computer or the Exchange Server. Refer to the MC9500-K Series Mobile
Computer Integrator Guide for more information.
AirBEAM Client
BT Information
Allows specially designed software packages to be transferred between a host server and the MC9500-K. Refer to the MC9500-K Series Mobile
Computer Integrator Guide for more information.
Displays information about the Bluetooth radio. See
.
BTExplorer
Calculator
File Explorer
Manages StoneStreet One Bluetooth connections. Refer to the
MC9500-K Series Mobile Computer Integrator Guide for more information. Appears only if the StoneStreet One Bluetooth stack is enabled.
Perform basic arithmetic and calculations, such as addition, subtraction, multiplication, and division. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Organize and manage files on your device. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Getting Started Provides quick links for setting the devices clock, setting up e-mail, setting a device password, setting a background image and transferring music. Refer to the Microsoft Applications for Windows Mobile 6 User
Guide for more information.
3 - 16 MC9500-K Mobile Computer User Guide
Table 3-6 Programs in Program Window (Continued)
Icon Name
Internet Sharing
Description
Connect a notebook computer to the Internet using the MC9500-K's data connection.
Messenger
DEMO
Use this mobile version of Windows Live Messenger. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Provides a web link to Motorola’s featured demos for the MC9500-K.
Modem Link Enables the MC9500-K to be used as a modem.
MSP Agent
Notes
Pictures & Videos
Rapid Deployment
Client
Remote Desktop
Mobile
Search
SIM Toolkit
SMS Staging
Task Manager
Interacts with MSP agents to collect monitoring and asset information to enable the configuration, provisioning, monitoring and troubleshooting of the MC9500-K. Refer to the Mobility Services
Platform User Guide for more information.
Create handwritten or typed notes, drawings, and voice recordings.
Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
View and manage pictures, animated GIFs, and video files. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Facilitates software downloads from a Mobility Services Platform Console
FTP server to the MC9500-K. Refer to the MC9500-K Mobile Computer
Integrator Guide for more information.
Log onto Windows NT server type computers and use all of the programs that are available on that computer from the MC9500-K.
Search contacts, data, and other information on your MC9500-K. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Manage the contacts that are stored on your SIM card. Copy SIM contents to Contacts on the MC9500-K. See
for more information. MC9596 and MC9598 only.
SMS Staging - Receives and processes SMS messages from an MSP
Server and allows the user to stage an MC9500-K based on them.
Requires the purchase of an MSP client license per device.
Enables viewing of memory and CPU allocations and stops running processes. Refer to the Microsoft Applications for Windows Mobile 6
User Guide for more information.
Using the MC9500-K 3 - 17
Table 3-6 Programs in Program Window (Continued)
Icon
Tasks
Name Description
Keep track of your tasks. Refer to the Microsoft Applications for
Windows Mobile 6 User Guide for more information.
Windows Live
Windows Media
Use this mobile version of Windows Live™ to find information on the web. Refer to the Microsoft Applications for Windows Mobile 6 User
Guide for more information.
Play back audio and video files. Refer to the Microsoft Applications for
Windows Mobile 6 User Guide for more information.
Settings
window.
Table 3-7 Settings in the Setting Window
Icon Name Description
Personal Tab
Buttons Assign a program to a button. Refer to the Microsoft Applications for
Windows Mobile 6 User Guide for more information.
Input
Lock
Set options for each of the input methods. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Set a password for the MC9500-K.
Menus Set what programs appear in the Start menu. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Owner Information Enter personal information on the MC9500-K. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Phone Make and receive calls, switch between calls, and set up conference
calling. See Chapter 5, Using the Phone
for more information. See
Chapter 5, Using the Phone for more information. MC9596 and
MC9598 only.
Sounds & Notifications Enable sounds for events, notifications, and more, and set the type of notification for different events. Refer to the Microsoft Applications for
Windows Mobile 6 User Guide for more information.
3 - 18 MC9500-K Mobile Computer User Guide
Table 3-7 Settings in the Setting Window (Continued)
Icon
Today
Name Description
Customize the appearance and the information to be displayed on the
Today screen. Refer to the Microsoft Applications for Windows Mobile 6
User Guide for more information.
System Tab
About
Backlight
Broadband Setting
View basic information such as the Windows Mobile
®
version and type of processor used on the MC9500-K. Refer to the Microsoft
Applications for Windows Mobile 6 User Guide for more information.
Set the display backlight time-out and adjust brightness. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
View radio information and select carrier. MC959B only. Refer to the
MC9500-K Mobile Computer Integrator Guide for more information.
Certificates
Clock & Alarms
Customer Feedback
Encryption
See information about certificates installed on the MC9500-K. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Set the device clock to the date and time of your locale or to a visiting time zone when you’re traveling. Alarms can also be set at specified days and times of a week. Refer to the Microsoft Applications for
Windows Mobile 6 User Guide for more information.
Submit feedback on the Windows Mobile 6.1 software. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Allow files on a storage card to be encrypted. Encrypted files are readable only on your device.
Error Reporting
External GPS
GPS Setup
Enable or disable the device's error reporting function. When this function is enabled and a program error occurs, technical data about the state of the program and your computer is logged in a text file and delivered to Microsoft's technical support if you choose to send it. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Set the appropriate GPS communication ports, if required. You may need to do this when there are programs on your device that access
GPS data or you have connected a GPS receiver to the MC9500-K.
View GPS & A-GPS SUPL information.
HAC Settings Enable or disable the Hearing Aid Compatibility (HAC) feature. See
Chapter 5, Using the Phone for more information. MC9596 and
MC9598 only.
Using the MC9500-K 3 - 19
Table 3-7 Settings in the Setting Window (Continued)
Icon
Keylight
Name
IST Settings
Description
Set the appropriate setting for configuring the device’s Interactive
Sensor Technology. See
Interactive Sensor Technology on page 3-9
for more information
Set the keypad backlight time-out. Refer to the Microsoft Applications
for Windows Mobile 6 User Guide for more information.
Managed Programs
Memory
Phone Info
Lists applications that have been installed remotely by your system administrator. Refer to the Microsoft Applications for Windows Mobile 6
User Guide for more information.
Check the device memory allocation status and memory card information. Refer to the Microsoft Applications for Windows Mobile 6
User Guide for more information.
Displays the phone version information. MC9596 and MC9598 only.
Power
Regional Settings
Remove Programs
Screen
System Info
Task Manager
Windows Update
Connections Tab
Beam
Check battery power and set the time-out for turning off the display to conserve battery power. Refer to the Microsoft Applications for
Windows Mobile 6 User Guide for more information.
Set the regional configuration to use, including the format for displaying numbers, currency, date, and time on the MC9500-K. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Remove programs that you installed on the MC9500-K. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Change the screen orientation, re-calibrate the screen, and change the screen text size. Refer to the Microsoft Applications for Windows
Mobile 6 User Guide for more information.
Displays the MC9500-K’s software and hardware information. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.
Enables viewing of memory and CPU allocations and stops running processes. Refer to the Microsoft Applications for Windows Mobile 6
User Guide for more information.
Link to Microsoft's web site and update Windows Mobile® on your device with the latest security patches or fixes. Do not use. Obtain updates from Motorola. Refer to the Microsoft Applications for Windows
Mobile 6 User Guide for more information.
Set the device to receive incoming IrDA beams.
3 - 20 MC9500-K Mobile Computer User Guide
Table 3-7 Settings in the Setting Window (Continued)
Icon Name
Bluetooth
Description
Enables Bluetooth radio and functionality. See
for more information.
Connections
Domain Enroll
USB to PC
Wi-Fi
Wireless Manager
Set up one or more types of modem connections for your device, such as phone dial-up, GPRS, Bluetooth, and more, so that your device can connect to the Internet or a private local network.
Make your device an AD domain member for device management and security. Refer to the Microsoft Applications for Windows Mobile 6 User
Guide for more information.
Enables or disables the enhanced network connectivity. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Setup wireless network connection and customize settings. Refer to the
Microsoft Applications for Windows Mobile 6 User Guide for more information.
Enables or disables the MC9500-K’s wireless radios and customizes
Wi-Fi and Bluetooth and Phone settings.
Adjusting Volume
To adjust the system volume using the Speaker icon in the navigation bar:
1.
Tap the Speaker icon. The Volume dialog box appears.
Figure 3-12 Volume Dialog Box
2.
Tap and move the slide bar to adjust the volume.
3.
Select the On or Off radio button to turn the volume on or off.
You can also adjust the system volume using the Sounds & Notifications window, or use the Up/Down button on the side of the MC9500-K.
Using the MC9500-K 3 - 21
Battery Status Indications
Battery icons appear on the navigation bar indicating the battery power level. When the main battery power falls below a predetermined level the icon indicates the status and a battery dialog box appears indicating the status of the battery.
Figure 3-13 Battery Status Dialog Box
The Battery icon always appears in the navigation bar when the Today screen is visible. The icon indicates the battery power level. The message displays until the Dismiss button is pressed.
Figure 3-14 Battery Icon on the Title Bar
Also view the battery status using the Power window. Either:
• Tap the Battery icon
• Tap Start > Settings > System tab > Power icon.
Figure 3-15 Settings Power Window
Battery Reserve Options
If the charge of the battery reaches a critical threshold, the MC9500-K shuts down. This threshold can be changed but affects the amount of time that data can be retained.
3 - 22 MC9500-K Mobile Computer User Guide
1.
Tap Start > Settings > System tab > Power icon > RunTime tab. A warning message appears.
Figure 3-16 Warning Message
2.
Read the warning message and tap ok.
Figure 3-17 RunTime Tab
3.
Select one of the Battery Reserve Options.
• Option 1: Minimum - After a low battery shutdown, data will be retained for minimum amount of time.
Battery should be replaced immediately to avoid data loss.
• Option 2: Less - After a low battery shutdown, data will be retained for less than normal amount of time.
• Option 3: Normal - After a low battery shutdown, data will be retained for maximum amount of time.
4.
Tap ok.
Main Battery Temperature Notifications
The temperature notification system implements three levels of notification when the temperature within the battery exceeds specific temperature thresholds:
• Level 1: Temperature Watch; this level is similar to main battery low warning. It indicates that the battery temperature has reached the first threshold level. The user should move to an environment within proper operating temperature.
• Level 2: Temperature Warning; this level is similar to main battery very low warning. It indicates the battery temperature has reached the second threshold level. The user should stop using the MC9500-K.
Using the MC9500-K 3 - 23
• Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold and immediately suspends the MC9500-K. This level does not have any graphical notification associated with it.
Figure 3-18 Main Battery Temperature Watch Dialog Box
Figure 3-19 Main Battery Temperature Warning Dialog Box
NOTE
The Temperature Warning dialog box remains visible until you tap Hide .
Using Voice-Over-IP
The MC9500-K supports Voice over IP over WLAN (VoWLAN) using Motorola or third party voice clients. The
MC9500-K can communicate using VoIP either using the MC9500-K supports several audio outputs, including back speaker phone, front receiver or handset, and Bluetooth headset.
It is recommended that the wireless network use the 802.11a (5 GHz) band for voice applications. Using the 5 GHz band avoids some noise sources that may occur on the 802.11b/g (2.4 GHz) band due to wireless interference.
When using a Bluetooth headset with the MC9500-K and VoWLAN, it is required to use the Bluetooth Headset
Using Bluetooth for information on setting up a Bluetooth Headset Profile.
3 - 24 MC9500-K Mobile Computer User Guide
Infrared Connection
Using infrared, you can enable short-range file exchange between your MC9500-K and another IrDA device.
Exchanging Files using IR Connection
Ensure that the IrDA function on both the MC9500-K and the other device are enabled.
To send files via IrDA connection:
1.
Switch to the program where you created the item you want to send and locate the item in the list.
NOTE
Do not cover or block the IrDA window.
2.
Align the IrDA port of the MC9500-K with that of the IrDA device so that they are unobstructed and within a close range.
Figure 3-20 Align MC9500-K with IrDA Device
3.
Tap and hold the item, then tap Beam [type of item] on the pop-up menu.
4.
Tap the device that you want to send the file to.
Using the MC9500-K 3 - 25
Figure 3-21 Beam File
To receive files via IrDA connection:
1.
Align the IrDA port of the MC9500-K with that of the other IrDA device so that they are unobstructed and within a close range.
2.
On the other device, send the file to the MC9500-K.
Figure 3-22 Receive File
3.
When the Receiving Data dialog displays, tap Yes.
Printing
The MC9500-K supports printing to specific devices. The Motorola Print Manager, available from the Support
Central web site, provides support for printing to Bluetooth enabled printers.
3 - 26 MC9500-K Mobile Computer User Guide
Chapter 4 Data Capture
Introduction
The MC9500-K offers three types of data capture options:
• Laser scanning
• Imaging
• Color digital camera.
NOTE
To read a bar code, a scanning enabled application must be installed on the MC9500-K. A sample scanning application can be downloaded from the Motorola Support Central site at http://www.motorola.com/enterprisemobility/support .
Laser Scanning
An MC9500-K with an integrated linear laser scanner has the following features:
• Reading of a variety of bar code symbologies, including the most popular 1-D code types.
• Intuitive aiming for easy point-and-shoot operation.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode and a few quick trial efforts master it. However, consider the following to optimize scanning performance:
• Range
Any scanning device decodes well over a particular working range — minimum and maximum distances from the bar code. This range varies according to bar code density and scanning device optics.
Scanning within range brings quick and dependable decodes; scanning too close or too far away prevents decodes. Move the scanner closer or further away to find the right working range for the bar codes being scanned.
4 - 2 MC9500-K Mobile Computer User Guide
• Angle
Scanning angle is important for promoting quick decodes.
The MC9500-K scans at a 15° angle which improves scanning ergonomics.
• Hold the MC9500-K farther away for larger symbols.
• Move the MC9500-K closer for symbols with bars that are close together.
NOTE
Scanning procedures depend on the application and MC9500-K configuration. An application may use different scanning procedures from the one listed above.
Laser Scanning
1.
Ensure that a scan enabled application is loaded on the MC9500-K.
15° Angle
Figure 4-1 Linear Scanning
2.
Press and hold the scan button. The laser beam exits from the end of the MC9500-K. Ensure the red scan beam covers the entire bar code. The Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.
Correct
Figure 4-2 Linear Scanner Aiming Pattern
3.
Release the scan button.
Incorrect
Data Capture 4 - 3
Decode Zones
The decode zones for the laser scanners are shown in
and Figure 4-4 . The figures shown are typical
values.
Table 4-2 lists the typical distances for selected bar code densities. The minimum element width (or
“symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.
15 38.1
Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light.
10 31.6
5 12.7
W i d t h
1.00
1.30
1.70
4 mil
5 mil
5.00
7.50
7.5 mil
1.70
10 mil
1.70
12.50
100% UPC
1.70
15 mil
2.00
*
17.50
20 mil
40 mil
55 mil
23.50
24.50
25.50
27.50
31.50
0 0
5 12.7
10 25.4
15 38.1
e l
F i d o f
0
0
5
12.7
10
25.4
15
38.1
20
50.8
Depth of Field
25
63.5
30
76.2
35
88.9
* Minimum distance determined by symbol length and scan angle.
Figure 4-3 MC9500-K Laser Scanner 35° Decode Zone
4 - 4 MC9500-K Mobile Computer User Guide
Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light.
0.50
0.75
1.00
1.00
1.00
1.00
1.25
4 mil
5 mil
5.00
7.50
7.5 mil
10 mil
12.50
100% UPC
15 mil
*
17.50
20 mil
40 mil
55 mil
23.50
24.50
28.50
30.50
0
0
5
12.7
10
25.4
15
38.1
20
50.8
Depth of Field
25
63.5
* Minimum distance determined by symbol length and scan angle.
30
76.2
Figure 4-4 MC9500-K Laser Scanner 47° Decode Zone
34.50
35
88.9
40
101.6
10 25.4
15 38.1
15 38.1
10 31.6
5 12.7
0 0
5 12.7
W i d t h o f
F i e l d
Data Capture 4 - 5
Table 4-1 Laser Scanner Decode Distances
Symbol Density/
Bar Code Type/
W-N Ratio
4.0 mil
Code 39; 2.5:1
5.0 mil
Code 39; 2.5:1
7.5 mil
Code 39; 2.5:1
10 mil
Code 39; 2.5:1
13 mil
100% UPC
15 mil
Code 39; 2.5:1
20 mil
Code 39; 2.2:1
40 mil
Code 39; 2.2:1
Bar Code Content/
ABCDEFGH
80% MRD
ABCDEFGH
80% MRD
ABCDEF
80% MRD
ABCDE
90% MRD
12345678905
90% MRD
ABCD
80% MRD
123
80% MRD
AB
Contrast
80% MRD
35° Typical Working
Ranges
Near Far
1.00 in
3.81 cm
1.30 in
4.57 cm
1.70 in
5.59 cm
1.70 in
5.59 cm
1.70 in
5.59 cm
1.70 in
5.59 cm
2.00 in
6.35 cm
Note 4
5.00 in
13.97 cm
7.50 in
20.32 cm
12.50 in
33.02 cm
17.50 in
45.72 cm
23.50 in
60.96 cm
27.50 in
71.12 cm
28.50 in
73.66 cm
32.50 in
83.82 cm
47° Typical Working
Ranges
Near
0.50 in
2.50 cm
0.75 in
3.18 cm
1.00 in
3.81 cm
1.00 in
3.81 cm
1.00 in
3.81 cm
1.00 in
3.81 cm
1.25 in
4.45 cm
Note 4
Far
5.00 in
13.97 cm
7.50 in
20.32 cm
12.50 in
33.02 cm
17.50 in
45.72 cm
23.50 in
60.96 cm
27.50 in
71.12 cm
32.50 in
83.82 cm
35.50 in
91.44 cm
55 mil
Code 39; 2.2:1
CD
80% MRD
Note 4 41.50 in
106.68 cm
Note 4 44.50 in
114.30 cm
Notes:
1. CONTRAST measured as Mean Reflective Difference (MRD) at 650 nm.
2. Near ranges on lower densities (not specified) are largely dependent upon the width of the bar code and the scan angle.
3. Working range specifications at ambient temperature (23°C), Photographic quality symbols. pitch=10°, roll=0°, skew=0°, ambient light < 150 ft.-candles.
4. Dependent on width of bar code.
5. Distances measured from front edge of device.
Imaging
MC9500-K with an integrated imager have the following features:
• Omnidirectional (360°) reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types.
• The ability to capture and download images to a host for a variety of imaging applications.
• Advanced intuitive laser aiming for easy point-and-shoot operation.
The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.
4 - 6 MC9500-K Mobile Computer User Guide
Operational Modes
MC9500-K with an integrated imager support three modes of operation, listed below. Activate each mode pressing the Scan button.
• Decode Mode: In this mode, the MC9500-K attempts to locate and decode enabled bar codes within its field of view. The imager remains in this mode as long as you hold the scan button, or until it decodes a bar code.
NOTE
To enable Pick List Mode, download the Control Panel applet from the Support Central web site at http://www.motorola.com/enterprisemobility/support . Pick List can also be set in an application using a API command.
• Pick List Mode: This mode allows you to selectively decode a bar code when more than one bar code is in the MC9500-K’s field of view. To accomplish this, move the aiming crosshair center dot over the required bar code to decode only that bar code. This feature is ideal for pick lists containing multiple bar codes and manufacturing or transport labels containing more than one bar code type (either 1D or 2D).
• Image Capture Mode: Use this mode to capture an image within the MC9500-K’s field of view. This is useful for capturing signatures or images of items like damaged boxes.
Imager Scanning
1.
Ensure that a scan-enabled application is loaded on the MC9500-K.
Horizontal Field of View
39.6° Angle
15° Angle
Vertical Field of
View
25.7° Angle
Figure 4-5 Image Capture Field of View
2.
Press and hold the scan button.
The red laser aiming pattern turns on to assist in aiming. Ensure the cross-hair is on top of the bar code.
The Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by default, to indicate the bar code was decoded successfully. Note that when the MC9500-K is in Pick List Mode, the imager does not decode the bar code until the crosshair center dot touches the bar code.
Data Capture 4 - 7
Figure 4-6 Imager Aiming Pattern
Figure 4-7 Pick List Mode with Multiple Bar Codes
3.
Release the scan button.
NOTE
Imager decoding usually occurs instantaneously. The MC9500-K repeats the steps required to take a digital picture (image) of a poor or difficult bar code as long as the scan button remains pressed.
4 - 8 MC9500-K Mobile Computer User Guide
Imager Decode Ranges
The decode ranges provide the decode distances for bar codes of specified densities. Figure 4-8
shows the imager
decode ranges and Table 4-2 on page 4-9
lists the scan ranges for the selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum usable length of a symbol at any given range is shown below.
Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light.
in.
cm
9 22.9
4.5
11.4
0 0
4.5 11.4
9 22.9
W i d t h o f
F i e l d
*
1.6
5 mil Code 39
7.0
6.67 mil PDF417
2.9
6.6
7.5 mil Code 39
10.1
*
10 mil PDF417
9.6
1.1
13 mil (100% UPC)
15.0
*
15 mil PDF417
14.2
*
2.3
15 mil Data Matrix
11.9
20 mil Code 39
24.2
In.
cm
0
0
5
12.7
10
25.4
15
38.1
Depth of Field
20
50.8
25
63.5
* Minimum distance determined by symbol length and scan angle.
Figure 4-8 MC9500-K Imager Decode Ranges
Data Capture 4 - 9
Table 4-2 MC9500-K Imager Decode Distances
Symbol Density/
Bar Code Type
5.0 mil
Code 39
6.67 mil
PDF417
7.5 mil
Code 39
10 mil
PDF417
Bar Code Content/
Contrast
ABCDEFGH
80% MRD
4 Col, 20 Rows
80% MRD
ABCDEF
80% MRD
3 Col, 17 Rows
80% MRD
Note 2
1.6 in
4.06 cm
2.9 in
7.37 cm
Note 1
Typical Working Ranges
Near Far
7.0 in
17.78 cm
6.6 in
16.76 cm
Note 1
10.1 in
25.65 cm
9.6 in
24.38 cm
13 mil
UPC-A
15 mil
PDF417
012345678905
80% MRD
80% MRD
1.1 in
2.79 cm
Note 1
15.0 in
38.10 cm
14.2 in
36.07 cm
15 mil
Data Matrix
18 x 18 Modules
80% MRD
2.3 in
5.84 cm
11.9 in
30.23 cm
20 mil
Code 39
123
80% MRD
Note 1 24.2 in
61.47 cm
Notes:
1. Near distances are field-of-view (FOV) limited.
2. Contrast is measured as Mean Reflective Difference (MRD) at 670 nm.
3. Working range specifications at temperature = 23°C, pitch=18°, roll=0°, skew=0°, photographic quality, ambient light ~30 ft.-c, humidity 45-70% RH.
Color Digital Camera
MC9500-K with an integrated color digital camera have the following features:
• Photo capture
• Video capture
• Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types.
• Advanced intuitive aiming for easy point-and-shoot operation.
Digital Camera Scanning
The camera uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.
1.
Ensure that a scan-enabled application is loaded on the MC9500-K.
4 - 10 MC9500-K Mobile Computer User Guide
2.
Aim the camera lens on the back of the MC9500-K at a bar code.
3.
Press and hold the scan button. A preview window appears on the display window with a red aiming reticle in the center. The Decode LED lights red to indicate that scanning is in process.
Figure 4-9 Sample Scan Application with Preview Window
4.
Move the MC9500-K until the red aiming reticle is over the bar code to scan.
5.
The Decode LED lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.
NOTE
The camera decode feature is set by default to automatically decode the bar code when read. This feature can be programmed to display a green aiming reticle upon good decode indicating that the bar code has been successfully decoded and to that the scan button may be released.
Taking Photos
NOTE
Ensure that the scanning/imaging application is disabled prior to enabling the camera.
To take a photo:
1.
Tap Start > Programs > Pictures & Videos icon.
2.
3.
Tap Camera on the command bar.
Check the image on the view finder, adjust if necessary.
4.
Press the Enter key to take the picture. Hold the MC9500-K still until the shutter sound is heard.
Recording Video
NOTE
Ensure that the scanning/imaging application is disabled prior to enabling the camera.
To record a video clip:
1.
Tap Start > Programs > Pictures & Videos icon.
2.
Tap Camera on the command bar.
3.
Tap Menu > Video to set shooting mode to video.
The available recording time displays on the screen.
NOTE
By default, the time limit for recording videos is set to 30 seconds.
4.
Press the Enter key to begin recording.
Recording stops when you press the Enter button again.
Viewing Photos and Videos
To view photos and video clips:
1.
Tap Start > Programs > Pictures & Videos icon.
2.
Tap the picture or video clip to view.
Data Capture 4 - 11
4 - 12 MC9500-K Mobile Computer User Guide
Chapter 5 Using the Phone
Introduction
NOTE
The MC959B supports only data communication. Phone features are disabled.
Use the MC9596 and MC9598 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID.
Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail.
Connect to the Internet or work network over High-Speed Downlink Packet Access (HSDPA) (MC9596 or MC959B) or Evolution Data-Optimized (EvDO) (MC9598 or MC959B) using Cellular Line, or using the modem specified by the mobile operator. For more information, or to customize the MC9500-K phone by changing phone settings, see the MC9500-K Mobile Computer Integrator Guide.
Accessing the Phone Keypad
NOTE
Keypads vary depending on services and the state of the phone.
On the MC959B, the phone dialer (keypad) is disabled.
Access the keypad regardless of the program in use. Applications on the MC9500-K can be in use during a call.
5 - 2 MC9500-K Mobile Computer User Guide
Antenna Signal
MC9596
Figure 5-1 Phone Keypads
MC9598
To access the phone keypad tap Start > Phone, press the F1 key or press the green key.
To receive calls when the MC9500-K is suspended, leave the phone radio turned on and ensure the MC9500-K is set to wake with any key.
Turning the Phone On and Off
Windows Mobile 6.1 devices include Wireless Manager, which provides a simple method of enabling and disabling the phone.
To open Wireless Manager, tap the Connectivity icon.
Figure 5-2 Opening Wireless Manager
Select Wireless Manager. The Wireless Manager window appears.
To toggle on or off the phone, tap Phone bar on the MC9596 or MC9598 or tap Broadband on the MC959B.
To configure settings for a connection, tap Menu > Phone Settings.
NOTE
To receive calls when your device is suspended, leave the phone turned on.
Using the Phone 5 - 3
Audio Modes
The MC9500-K offers three audio modes for use during phone calls:
• Handset Mode: Switches audio to the speaker at the top front of the MC9500-K, so you can use the
MC9500-K as a handset. This is the default mode.
• Speaker Mode: Use the MC9500-K as if on speaker phone. Tap the Speaker On button to activate this mode. Tap the Speaker Off button to switch back to handset mode.
• Headset Mode: Connect a Bluetooth headset or a wired headset to automatically switch audio to the headset.
The MC9500-K defaults to handset mode. When a wired headset is plugged into the MC9500-K headset connector or a Bluetooth headset is configured for use with the MC9500-K, the earpiece and speakerphone are muted and audio is heard through the headset.
NOTE
While using a Bluetooth headset during a call, the mobile computer will not go into suspend mode.
Handset Mode
Figure 5-3 Audio Modes
Speaker Mode Headset Mode
Using a Wired Headset
NOTE
Remove the headset jack plug before connecting the Headset Adapter to the MC9500-K.
You can use a stereo headset for audio communication when using an audio-enabled application. To use a headset, plug the headset jack of the Headset Adapter Cable into the headset connector on the side of the
MC9500-K. Plug the Headset connector into the connector on the Headset Adapter Cable. Set the MC9500-K’s volume appropriately before putting the headset on. Plugging a headset into the jack mutes the speaker.
5 - 4 MC9500-K Mobile Computer User Guide
Breakaway
Connectors
Headset Adapter
Cable
Headset
Connector
Figure 5-4 Using a Headset
Using a Bluetooth Headset
You can use a Bluetooth headset for audio communication when using an audio-enabled application. See
for information on connecting a Bluetooth headset to the MC9500-K. Set the MC9500-K’s volume appropriately before putting the headset on. When a Bluetooth headset is connected the speakerphone is muted.
It is recommended for phone conversations to use the Bluetooth Hands-free profile instead of the Headset profile.
See
Chapter 7, Using Bluetooth for more information.
NOTE
When using a Bluetooth headset, during a call, the MC9500-K power button is disabled and the MC9500-K will not go into suspend mode. Once the call is completed, the power button functionality is enabled.
The following dialog box displays when a Bluetooth headset connection is established and the power button is pressed.
Using the Phone 5 - 5
Figure 5-5 WWAN Bluetooth Audio Notification Dialog Box
Adjusting Audio Volume
Use the Volume Control Slider or the keypad keys to adjust the volume of the ringer when not in a call and the audio volume when in a call.
Phone Volume Slider
Figure 5-6 Phone Volume Slider
To adjust the volume tap the Speaker icon in the Title bar. Move the slider up or down to adjust the volume.
NOTE
Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring and notification sound levels.
Hearing Aid Compatibility Setting
NOTE
Supported on MC9596-K and MC9598-K configurations only.
To set the Hearing Aid Compatibility (HAC) setting:
Tap Start > Settings> System > HAC Settings icon. The HAC Settings window appears.
5 - 6 MC9500-K Mobile Computer User Guide
Figure 5-7 HAC Settings Window
To enable the HAC feature, tap the Enable HAC radio button.
To disable the HAC feature, tap the Disable HAC radio button.
Making a Call
NOTE
You can make emergency calls even when the MC9500-K is locked or when a SIM card is not installed. See
Making an Emergency Call on page 5-10
for more information.
With the MC9500-K, you can make a call from the phone, contacts, speed dial and call history.
Using the Phone
To make a call using the phone keypad:
1.
Tap Start > Phone or press the green key.
2.
From the Phone keypad, tap the number to call.
3.
Tap Talk.
4.
Tap End to stop dialing or end the call.
NOTE
Alternatively, use the green and red keys on the MC9500-K function key to dial (green) and end (red) calls.
If you tap a wrong number, tap Delete key to erase each subsequent digit of a number. To erase the entire number, tap and hold the Delete key.
Using Contacts
Use Contacts to make a call without looking up or entering the phone number.
To make a call from Contacts:
1.
Tap Start > Contacts.
2.
From the contact list, tap and hold the contact name.
Using the Phone 5 - 7
3.
Tap Call Work, Call Home or Call Mobile.
NOTE
To make a call from an open contact, tap the number to call. See On-Device Help for more information about
Contacts.
Creating an Outlook Contact
NOTE
When entering a contact phone number that contains a star (*) character followed by a plus (+) character, save the contact as an Outlook Contact. Do not save the contact to a SIM card.
To create an Outlook contact:
1.
Tap Start > Contacts.
2.
Tap New.
3.
If the Phone is on the Select Contact Type window displays. Select Outlook Contact.
Tap to return to the contact list
(the contact is saved automatically)
Scroll to see more fields
Notes is a good place for maps and directions
Figure 5-8 Creating a Contact
4.
Using the input panel, tap in each field and enter contact information as needed. Scroll down to see all fields.
5.
Tap the arrow next to the Name: or Home addr: field to open a window for adding more details.
6.
To assign the contact to a category, tap Categories.
7.
To select one or more categories for the contact, select their check boxes. This allows displaying contacts by category in the contact list.
8.
Tap New to add a category.
9.
Enter the name for the category in the text box, and tap ok.
10.
Tap ok.
11.
To add notes, tap the Notes tab and enter text, draw, or create a recording.
12.
When finished, tap ok to return to the contact list.
Editing an Outlook Contact
To make changes to a contact:
1.
Tap Start > Contacts.
5 - 8 MC9500-K Mobile Computer User Guide
2.
Tap the contact in the contact list to open it.
3.
Tap Menu > Edit and make the changes.
4.
Tap ok.
Deleting a Contact
To delete a contact:
1.
Tap Start > Contacts.
2.
Tap and hold the contact in the contact list and select Delete Contact from the pop-up menu, or select the contact and tap Menu > Delete Contact.
Creating a SIM Contact
To create a SIM contact:
NOTE
When entering a contact phone number that contains a star (*) character followed by a plus (+) character, save the contact as an Outlook Contact. Do not save the contact to a SIM card.
1.
Tap Start > Contacts.
2.
Tap New.
3.
Select SIM Contact.
Figure 5-9 Creating a SIM Contact
4.
Using the input panel, tap in each field and enter contact information.
5.
When finished, tap ok to return to the contact list.
Using Call History
To make a call using Call History:
1.
Tap Start > Phone or press the green key.
2.
From the Phone keypad, tap Call History.
Using the Phone 5 - 9
Phone icon
Figure 5-10 Call History
3.
Tap the phone icon next to the number to begin dialing and return to the phone keypad.
4.
Tap End or press the red key to stop dialing or end the call.
Making a Speed Dial Call
Use Speed Dial to call someone saved in the speed dial directory.
To make a speed dial call:
1.
Tap Start > Phone or press the green key.
2.
From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a one-digit speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial location number, tap the first digit and then tap and hold the second digit.) or
From the Phone keypad, tap Speed Dial and tap the speed dial location number of the desired contact in the list.
Speed Dial
Location Number
Figure 5-11 Speed Dial Contact List
3.
To stop dialing or end the call, tap End or press the red key.
5 - 10 MC9500-K Mobile Computer User Guide
Making an Emergency Call
NOTE
Supported on MC9596-K and MC9598-K configurations only.
Your service provider programs one or more emergency phone numbers, such as 911 or 999, that you can call under any circumstances, even when your phone is locked or the SIM card is not inserted. Your service provider can program additional emergency numbers into your SIM card. However, your SIM card must be inserted in your phone in order to use the numbers stored on it. See your service provider for additional information.
When the alpha primary keypad is locked, press the Orange key twice to set the keypad to numeric mode and then enter the emergency number.
NOTE
Emergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
Answering a Call
A dialog box appears on the MC9500-K when it receives an incoming call. If the phone is set to ring, a ring tone sounds. Answer or ignore the incoming call.
To answer an incoming call tap Answer on the Phone > Incoming... dialog or press the green key.
Figure 5-12 Incoming Call
To ignore the incoming call tap Ignore. This may send the caller to voice mail, depending on the service provider.
Otherwise, this presents Busy to the calling party.
To end the call tap End or press the red key.
Incoming Call Features
• If you receive a call while in a call, tap Wait to place the call in call waiting.
• You can use other programs on the MC9500-K during a call. To switch back to Phone, tap Talk or tap Start >
Phone. Tap End to end the call.
Using the Phone 5 - 11
• If a caller isn't in your contact list, create a contact during the call or from Call History by tapping Menu >
Save to Contacts.
• To terminate a call when a second call comes in and answer the waiting call, tap End on the Phone keypad to disconnect the active call, then tap Answer or press the Send key to answer the waiting call.
• To hold the current call and answer a waiting call, tap Answer or press the Send key to place the current call on hold and answer the incoming call.
• To put a call on hold to call another number or answer an incoming call, tap Hold. To move from one call to another, tap Swap.
Smart Dialing
Smart Dialing makes it easy to dial a phone number. When you start entering numbers or characters, Smart Dialing automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call
History (including incoming, outgoing, and missed calls). You can then select the desired number or contact from the filtered list to dial.
Open the Phone screen, then tap the keys on the Phone keypad that correspond to the phone number or contact to call. The contact panel lists contacts that match the sequence that you entered.
Smart Dialing starts looking for numbers or contacts that match the sequence entered.
To find a phone number:
• Enter the first one or two digits to find a phone number in Call History.
• Enter the first three digits or more to find a phone number from the saved Contacts and SIM card.
To find a contact name:
• Enter the first letter of a contact’s first name or last name. Smart Dialing searches for the letter starting from the first character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name. For example, if you tap number “2” which is associated with [a, b, c] on the Phone keypad, contact names such as the following will be considered matches: “Smith, Bernard”,
“Adams, John”, “Carlson, Eileen”, “Dillon, Albert”, “Childs, Larry”, “Cooper, Robert” and “Parks, Celine”.
• If the matching list is long narrow down the search further by entering another letter. Using the same example above, tap “3” which is associated with (d, e, f), the matching list is narrowed down to the following names: “Smith, Bernard”, “Adams, John”, and “Parks, Celine”.
Figure 5-13 Finding a Contact
5 - 12 MC9500-K Mobile Computer User Guide
To make a call or send a text message using Smart Dialing:
1.
Begin entering the first few numbers or characters.
2.
In the Smart Dialing panel, use the up and down arrows on the keypad to navigate to the desired contact or phone number.
3.
When the correct contact is selected, press TALK to make a voice call.
4.
To send a text message to the selected contact, tap Menu > Send Text Message.
5.
To call a different phone number associated with the selected contact, tap the contact name and select the phone number to call.
Muting a Call
During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear conversation from the microphone. This is useful when there is conversation or background noise on your end.
To mute or unmute a call:
1.
Tap Start > Phone or press the green key.
2.
Make a call.
3.
Tap Mute on the display to mute the audio. The Mute icon appears.
Mute Icon
Figure 5-14 Mute Button and Icon
Taking Notes
To create a note during a call, tap Note on the display, then enter the note. For more information about creating notes see the Windows On-Device Help.
To access a note created during a call:
1.
Tap Start > Phone or press the green key.
2.
From the Phone keypad, tap Call History.
3.
Tap and hold the number or the Note icon for the phone call entry containing the note.
Using the Phone 5 - 13
Note icon
Figure 5-15 Call History - Notes Menu
4.
Tap View Note.
5.
Tap ok to exit.
NOTE
Also access notes directly from the Notes application by tapping Start > Programs > Notes.
Using Speed Dial
Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial entry, ensure the phone number exists in Contacts.
Adding a Speed Dial Entry
To add a speed dial entry from the phone keypad:
1.
Ensure the contact and phone number are in the Contacts list.
2.
Tap Start > Phone or press the green key.
3.
Tap Speed Dial > Menu > New.
Figure 5-16 Contacts
4.
Tap the desired contact name and number in the list.
5 - 14 MC9500-K Mobile Computer User Guide
Figure 5-17 Speed Dial Contact Location
5.
In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail.
6.
Tap ok to add the contact to the speed dial list.
7.
Tap ok to exit the Speed Dial Contact List.
To add a speed dial entry from the Contacts window:
1.
Tap Start > Contacts.
Figure 5-18 Contacts
2.
Tap a contact name.
3.
Tap Menu > Add to Speed Dial.
Using the Phone 5 - 15
Figure 5-19 Speed Dial Contact Location
4.
Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail.
5.
Tap ok.
Editing a Speed Dial Entry
1.
Tap Start > Phone or press the green key.
2.
Tap Speed Dial.
Figure 5-20 Speed Dial Contact List
3.
Tap and hold the contact name.
4.
Tap Edit... .
5.
Change the name, phone number, or location information.
6.
Tap ok.
NOTE
Editing names and phone numbers in Speed Dial does not alter contact information in Contacts ( Start >
Contacts ).
5 - 16 MC9500-K Mobile Computer User Guide
Deleting a Speed Dial Entry
1.
Tap Start > Phone or press the green key.
2.
Tap Speed Dial.
3.
Tap and hold the contact name.
Figure 5-21 Speed Dial Delete Menu
4.
Tap Delete.
5.
Tap Yes to confirm permanently deleting the speed dial entry.
NOTE
Deleting names and phone numbers in Speed Dial does not delete the contact information in Contacts ( Start
> Contacts ).
Using Call History
Use Call History to call someone who was recently called, or recently called in. Call History provides the time and duration of all incoming, outgoing, and missed calls. It also provides a summary of total calls and easy access to notes taken during a call.
lists the call history icons that appear in the Call History window.
Table 5-1 Call History Icons
Icon Description
This icon appears next to the contact information for all outgoing calls.
This icon appears next to the contact information for all incoming calls.
This icon appears next to the contact information for all missed calls.
Managing Call History
Change views, reset the call timer, and delete calls to manage the calls stored in Call History.
Changing the Call History View
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu > Filter to show the menu.
Using the Phone 5 - 17
Figure 5-22 Call History - All Calls/Show Menu
4.
Select a view type from the menu to display only missed calls, outgoing calls, incoming calls, or calls listed alphabetically by caller name.
5.
Tap ok to exit the Call History window.
Resetting the Recent Calls Counter
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu.
Figure 5-23 Call History - Tools Menu
4.
Select Call Timers... .
5.
Tap Reset. (The All Calls: counter cannot be reset.)
6.
Tap ok to exit the Call Timers window.
5 - 18 MC9500-K Mobile Computer User Guide
Deleting Call History Items by Call Date
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu > Call Timers... .
4.
In the Delete call history items older than: drop-down list select a time period on which to base deletion of stored items.
5.
Tap ok to exit the Call Timers window.
Deleting All Call History Items
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu.
Figure 5-24 Call History - Tools Menu
4.
Select Delete all calls.
Figure 5-25 Call History - Delete All Dialog
5.
Tap Yes.
6.
Tap ok to exit the Call History window.
Viewing Call Status
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap an entry. The Call Status window appears.
Using the Phone 5 - 19
Figure 5-26 Call History - Detail
NOTE
When more than one call is on the phone line, only the duration of the first call is recorded.
4.
Tap ok and then ok to exit.
Using the Call History Menu
Use the Call History menu to dial voice mail, access the Activation Wizard, save to contacts, view a note, delete a listing, send an SMS, and make a call.
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap and hold an item in the list.
Figure 5-27 Call History - Menu
4.
Select an applicable item from the menu, as needed.
5.
Depending on the item selected, the appropriate window displays. For example, select Send Text message to display the Text Messages window.
6.
Tap ok to exit the Call History window.
5 - 20 MC9500-K Mobile Computer User Guide
Swapping Calls on an MC9596
To move between two or more phone calls:
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
Figure 5-28 Call Swapping - Hold
3.
Tap Hold on to place the first number on hold.
4.
Enter the second number and tap Talk.
Figure 5-29 Call Conferencing - Conferencing
5.
Tap Swap to move from one call to the other.
6.
Tap End or press the red key to end each call.
Swapping Calls on an MC9598
To swap between two incoming phone calls:
1.
Tap Answer to connect to the first call.
Using the Phone 5 - 21
Figure 5-30 Answer a Call
2.
When a second call arrives, tap Answer. The first call is placed on hold.
3.
Tap Talk to swap from one call to the other.
Figure 5-31 Call Swapping
4.
5.
Tap End or press the red key to end active call. The remaining call re-connects, tap Answer to connect to the call.
Tap End or press the red key to end the last call.
Conference Calling on an MC9596
NOTE
Conference Calling and the number of conference calls allowed may not be available on all services. Please check with your service provider for Conference Calling availability.
To create a conference phone session with multiple people:
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
5 - 22 MC9500-K Mobile Computer User Guide
Figure 5-32 Conference Call - Hold
3.
Tap Hold to place the first call on hold.
4.
Enter the second phone number and tap Talk.
5.
After the call is answered, tap Menu > Conference to place the calls in conference mode.
Figure 5-33 Creating a Conference Call
6.
Tap Hold to place the conference on hold.
7.
Enter another phone number and tap Talk.
8.
After the call is answered, tap Menu > Conference to place all the calls in conference mode.
9.
Repeat steps 6 through 8 for up to six phone numbers.
10.
Tap End or press the red key to end the conference call.
NOTE
To speak privately with one party during a conference call, tap Menu > Private . To include all parties again, tap Menu > Conference .
Using the Phone 5 - 23
Figure 5-34 Creating a Private Call
Three-way Calling on an MC9598
NOTE
Three-way Calling may not be available on all services. Please check with your service provider for availability.
To create a three-way phone session with two people and you as the initiator:
1.
Tap Start > Phone or press the green key to display the Phone keypad.
2.
Enter the first phone number and press Talk.
3.
To call a second person, tap Keypad. Enter the second number and tap Talk.
Figure 5-35 Calling Another Person
4.
When the second person answers the call, tap Talk to create a three-way calling session.
5.
Tap Talk to drop the last call.
6.
Tap End to drop the first call.
5 - 24 MC9500-K Mobile Computer User Guide
Text Messaging
Use the Text Messages window to send and receive text messages to and from mobile phones. The text can contain words, numbers, or an alphanumeric combination no longer than 160 characters.
Short text messages delivered over mobile networks transmit from the sending MC9500-K, are stored in a central short message center, then forwarded to the destination mobile device. If the recipient is not available, the message is stored and can be sent later.
Viewing Text Messages
To view a text message:
You can view a text message whether the phone is on or off. When the phone is on, you can view a text message from its notification callout. Tap the text message notification icon on the navigation bar to display the message.
Text Message Notification Icon
Figure 5-36 New Text Message Notification
The Caller Identification feature matches incoming text message numbers with those stored in Contacts so you know who is sending you a message. Furthermore, the New Text Message dialog box gives you the option to call the sender or save, dismiss, or delete the message.
Figure 5-37 New Text Message Options
When the phone function is off, you can still view received text message in Messaging:
Using the Phone 5 - 25
1.
Tap Start > Messaging > Text Messages, or on the Today screen, tap Text Messages.
Tap Text Messages.
Figure 5-38 Text Messaging on Today Screen
The Text Messages window appears.
Figure 5-39 Messaging Window
2.
In the message list, tap a text message. The window displays previous text conversations.
Tap to reply the message.
Figure 5-40 Text Message - Conversation
5 - 26 MC9500-K Mobile Computer User Guide
To reply, enter text in the reply field and tap Send.
NOTE
If the phone is turned off and you tried to call the sender, send a reply, or forward the message, you are prompted to turn the phone function on.
Sending a Text Message
To create a text message:
1.
On the Phone screen, select a contact name that you want to send a message to.
2.
Tap Menu > Send Text Message.
Figure 5-41 Phone Screen Contact List
3.
Compose your message.
Address Area
Message Area
Figure 5-42 Create Text Message
• The auto-correct feature automatically fixes common spelling errors as you type so your messages are more accurate.
• The character counter lets you see and control the size of the message as you compose.
• If you want to know if your text message was received, tap Menu > Message Options, then select the
Request message delivery notification check box.
Using the Phone 5 - 27
Figure 5-43 Message Options Window
4.
Tap Send when you've finished the message.
If the phone is turned on, your text message is sent. If it’s off, you are prompted to turn on the phone. If you do so, the message is sent; otherwise when you tap ok, the message is saved in the Drafts folder and sent when the phone is turned on.
If you are out of coverage area, the message is saved in the Drafts folder and sent when you return to a coverage area.
NOTE
On the MC959X-K, the message remains in the Drafts folder and has to be manually re-sent when you return to a coverage area.
5 - 28 MC9500-K Mobile Computer User Guide
Establishing a GSM Data Connection (MC9596-K and MC959B-K)
NOTE
Refer to the MC9500-K Series Mobile Computer Integrator Guide for information on configuring a data connection.
On MC959B-K configurations, ensure that the correct carrier is configured appropriately on the Broadband
Settings window. See
Switching Carrier Networks on page 5-31
for procedures for switching carriers. If an
AT&T SIM card is installed, ensure that ATT is selected on the Carrier Selection tab. All other GSM/UMTS
SIM cards should use Generic UMTS.
5.
Ensure a SIM card is installed in the MC9500-K.
6.
Configure a GPRS data connection. See MC9500-K Series Mobile Computer Integrator Guide.
7.
Tap the connectivity icon , or at the top of the screen.
NOTE
On devices with Windows Mobile 6.5.3, tap the Status Bar and then tap the Connectivity icon to display the
Connectivity dialog box.
Figure 5-44 Connectivity Dialog Box
8.
Tap Settings.
9.
Tap Connections icon.
10.
Tap Managing existing connections.
11.
Tap and hold on the data connection until a menu appears.
Using the Phone 5 - 29
Figure 5-45 Data Connection
12.
Select Connect.
Figure 5-46 Connecting Using GPRS
13.
If the SIM card is protected with a Personal Identification Number (PIN), a dialog box pops up requesting the appropriate PIN to unlock the SIM card. In this case, enter the PIN and tap ok.
NOTE
Place emergency calls at any time, without entering a PIN or a SIM card .
14.
When a connection is established, launch Internet Explorer to browse the Internet or launch an applicable application.
Ending a Data Connection
To cancel a data connection in progress, tap Cancel in the Connecting... dialog window.
To end an established data connection:
1.
display Connectivity dialog box.
NOTE
On devices with Windows Mobile 6.5.3, tap the Status Bar and then tap the Connectivity icon to display the
Connectivity dialog box.
5 - 30 MC9500-K Mobile Computer User Guide
Figure 5-47 Connectivity Dialog Box
2.
Tap Disconnect.
NOTE
Tapping Disconnect during an active data transfer (e.g., downloading a web page) automatically reconnects the connection. You cannot disconnect the connection until the data transfer is complete .
Establishing an CDMA Data Connection (MC9598-K and MC959B-K)
NOTE
Ensure that you have data service activated with your service provider.
On MC959B-K configurations, ensure that the correct carrier is configured appropriately on the Broadband
Settings window. See
Switching Carrier Networks on page 5-31
for procedures for switching carriers.
A data connection allows Internet access across a wireless network. Data connection is pre-packaged with service accounts.
To verify active data service:
1.
Tap Start > Internet Explorer .
2.
In the address bar, enter a URL for a web site.
3.
Tap to display the Connectivity dialog. The dialog box displays the data connection information.
NOTE
On devices with Windows Mobile 6.5.3, tap the Status Bar and then tap the Connectivity icon to display the
Connectivity dialog box.
Using the Phone 5 - 31
Figure 5-48 Data Connection
Ending a Data Connection
To cancel a data connection in progress, tap Cancel in the Connecting... dialog window.
To end an established data connection:
1.
Tap to display the Connectivity dialog box.
NOTE
On devices with Windows Mobile 6.5.3, tap the Status Bar and then tap the Connectivity icon to display the
Connectivity dialog box.
Figure 5-49 Connectivity Dialog Box
2.
Tap Disconnect.
NOTE
Tapping Disconnect during an active data transfer (e.g., downloading a web page) automatically reconnects the connection. You cannot disconnect the connection until the data transfer is complete .
Switching Carrier Networks
To switch from one carrier network to another:
1.
Tap Start > Setting > System > Broadband Settings > Carrier Selection.
5 - 32 MC9500-K Mobile Computer User Guide
2.
Select a carrier/network from the Select New Carrier drop-down list.
3.
Tap Switch.
4.
The message “Carrier switch starting…” appears as the new carrier firmware is downloaded to the radio. When the download is completed, the message “Upload Done” appears briefly.
5.
Tap ok.
Chapter 6 Using GPS Navigation
Introduction
The MC9500-K includes Global Positioning System (GPS) technology using the SiRFstar III chipset. GPS technology is based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals. These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine your location on the earth.
WARNING
!
When using the MC9500-K in a vehicle, it is the user’s responsibility to place, secure and use in a manner that will not cause accidents, personal injury or property damage or obstruct their view. It is the responsibility of the driver to operate the vehicle in a safe manner, maintain observation of all driving conditions at all times, and not become distracted by the device to the exclusion of safe driving practices. It is unsafe to operate the controls of the device while driving.
Software Installation
Third-party GPS navigation software is required. Evaluation software is available from various suppliers. For example; VisualGPS, visit: http://www.visualgps.net/VisualGPSce/
If interested in purchasing GPS navigation software check with the GPS software vendor (before purchasing, downloading, or installing any software) to determine that the application is compatible with the MC9500-K. Refer to the application’s user guide for application installation and setup information.
MC9500-K GPS Setup
The GPS-enabled MC9500-K uses Microsoft Windows Mobile 6, so the operating system automatically manages access to the GPS receiver to allow multiple programs to simultaneously access GPS data.
By default, the MC9500-K has the following settings:
1.
Tap Start > Settings > System > External GPS icon.
2.
In the Programs tab, the GPS program port is set to None.
3.
In the Hardware tab, the GPS hardware port is set to COM8.
6 - 2 MC9500-K Mobile Computer User Guide
To access the GPS receiver from multiple programs simultaneously, the user can either use the Microsoft GPS API or change the GPS program port settings and access the GPS program port using multiplexing.
Operation
Acquiring satellite signals may take several seconds to a few minutes. It is best to be outside and have a clear, unobstructed view of the sky. Without a clear view, acquisition takes much longer and could result in the MC9500-K being unable to compute the initial position quickly. When operating the device indoors access to the GPS signals may be limited or unavailable.
NOTE
When using a GPS navigation application, ensure that the MC9500-K does not go into suspend mode. If the
MC9500-K suspends then the power to the GPS radio is removed. Upon resume the GPS receiver must reacquire a valid GPS signal, resulting in a a delay of positional information.
GPS Maps on microSD Cards
GPS navigation software vendors may sell maps on microSD cards. If using a microSD card with the GPS
Answering a Phone Call While Using GPS
If you receive a phone call while using your GPS navigation software:
1.
Answer the phone call by pressing the Answer button.
2.
Once you end the phone call, press the End Call button to resume the audio on the GPS software.
NOTE
Anytime you are using GPS on the MC9500-K and you receive a phone call, the audio on the GPS navigation software is muted until you finish the call.
Losing the GPS Signal While in a Vehicle
GPS performance on the MC9500-K may be affected if the vehicle has thermal glass windows and windshields, which can block the MC9500-K from receiving a GPS signal from satellites. To improve GPS signal strength, place the MC9500-K where there is a clear view of the sky. A direct line of sight is required between the MC9500-K and the GPS satellites to access information from the satellites.
The Global Positioning System (GPS) is a system that allows the user to track their position anywhere on the earth.
Assisted GPS
NOTE
Devices with Windows Mobile 6.5.3 contain an application that allows for connection to SUPL servers.
See
for more information.
GPS can be used in stand-alone or Assisted GPS (A-GPS) modes. A Stand-alone GPS receiver downloads data from GPS satellites. In certain environments, it can take several minutes to get a fix. By using GPS Location servers, A-GPS dramatically reduces the TTFF (Time To First Fix) and improves the sensitivity of GPS receivers by providing them with data that they would ordinarily have to download from the GPS satellites. With the A-GPS data,
GPS receivers can operate faster and more reliably.
Using GPS Navigation 6 - 3
A-GPS follows the Secure User Plane Location (SUPL) protocol which allows a mobile device to communicate with a SUPL server. Refer to the EMDK Help file for information on setting up SUPL on the MC9500-K.
6 - 4 MC9500-K Mobile Computer User Guide
Chapter 7 Using Bluetooth
Introduction
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (30 feet/10 meters) communication and low power consumption.
MC9500-Ks with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as phones, printers, access points, and other mobile computers. To use the
MC9500-K as a modem, create a dial-up modem connection between a computer and MC9500-K.
The MC9500-K with Bluetooth technology uses either the StoneStreet Bluetooth stack or the Microsoft Bluetooth stack. To write an application that uses the StoneStreet One Bluetooth stack APIs, refer to the Enterprise Mobility
Developer Kit (EMDK) Help.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola mobile computers to operate in any infrastructure.
7 - 2 MC9500-K Mobile Computer User Guide
The Bluetooth radio in this MC9500-K operates as a Class 2 device power class. The maximum output power is
2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space.
NOTE
It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific need. Link-level security occurs between devices, not users, while application-level security can be implemented on a per-user basis. The
Bluetooth specification defines security algorithms and procedures needed to authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key that is used to authenticate the devices and create a link key for them. Entering a common PIN number in the devices being paired generates the initialization key. The PIN number is never sent over the air. By default, the Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a PIN number or passkey that is used to create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the
Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and don't store the PIN codes in the mobile computer
• Implement application-level security.
The Microsoft stack supports Smart-pairing. For detailed information, refer to the Microsoft MSDN.
Using Bluetooth 7 - 3
Bluetooth Configuration
By default, the MC9500-K is configured to using the Microsoft Bluetooth stack. Refer to the MC9500-K Mobile
Computer Integrator Guide, Appendix B, for information on switching to the StoneStreet One Bluetooth stack.
If the MC9500-K is configured to use the StoneStreet One Bluetooth stack, the Bluetooth icon appears at the bottom right corner of the Today screen. If the Microsoft Bluetooth stack is configured, the Bluetooth icon does not appear.
NOTE
On devices with Windows Mobile 6.5.3, the Bluetooth icon only appears when configured with the Classic
Home screen. See
Classic Today Screen on page D-3
for more information.
Bluetooth Icon
Figure 7-1 Bluetooth Icon
Table 7-1 Bluetooth Services
Microsoft Bluetooth Stack StoneStreet One Bluetooth Stack
OBEX Object Push Services
Hands-Free Audio Gateway Services
1
File Transfer Services
Dial-Up Networking Services
1,2
Serial Port Services
Personal Area Networking Services
PBAP Services
1
Dial-Up Networking Services
1,2
HID Client Services
A2DP/AVRCP Services
1
OBEX Object Push Services
Headset Audio Gateway Services
1
Hands-Free Audio Gateway Services
1
Serial Port Services
Personal Area Networking Services
IrMC Services
1
HID Client Services
A2DP/AVRCP Services
1
Note 1: Only available on MC9596-K, MC9598-K and MC959B-K configurations.
Note 2: Only available on MC9596-K and MC9598-K configurations.
7 - 4 MC9500-K Mobile Computer User Guide
Table 7-2 COM Ports
Microsoft Bluetooth Stack StoneStreet One Bluetooth Stack
COM5
COM9
COM5
COM9
COM11
COM21
COM22
COM23
Bluetooth Power States
Cold Boot
With StoneStreet One Bluetooth Stack
Performing a cold boot on the MC9500-K turns off Bluetooth after initialization (which takes a few moments). It is normal to see the Bluetooth icon appear and disappear, as well as a wait cursor, when initialization proceeds in all modes.
With Microsoft Bluetooth Stack
Performing a cold boot retain the state of the Bluetooth radio prior to the cold boot.
Warm Boot
With StoneStreet One Bluetooth Stack
Performing a warm boot on the MC9500-K turns off Bluetooth.
With Microsoft Bluetooth Stack
Performing a warm boot retain the state of the Bluetooth radio prior to the warm boot.
Suspend
When there is an active Bluetooth connection, the Bluetooth radio goes into low power mode maintaining the active connection. When there is no active connection, the Bluetooth radio turns off.
With StoneStreet One Bluetooth Stack
NOTE
If there is an active Bluetooth connection between the MC9500-K and another Bluetooth device, the
MC9500-K will not timeout. However, if the user presses the Power button on the MC9500-K, the MC9500-K will suspend (except when on a call) and upon receiving data from a remote Bluetooth device, the MC9500-K will wake from suspend mode. For example, headset redial or Bluetooth scanner sending data to the
MC9500-K.
Using Bluetooth 7 - 5
With Microsoft Bluetooth Stack
NOTE
If there is an active Bluetooth connection between the MC9500-K and another Bluetooth device and there is no data activity, the MC9500-K will timeout. However, if the user presses the Power button on the MC9500-K, the MC9500-K will suspend (except when on a call) and upon receiving data from a remote Bluetooth device, the MC9500-K will wake from suspend mode. For example, headset redial or Bluetooth scanner sending data to the MC9500-K.
Resume
When the MC9500-K resumes, Bluetooth turns on if it was on prior to suspend.
Using Microsoft Bluetooth Stack
The following sections provide information on using the Microsoft Bluetooth stack.
Turning the Bluetooth Radio Mode On and Off
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC9500-K. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
NOTE
To achieve the best battery life turn off radios not in use.
Enabling Bluetooth
To enable Bluetooth:
1.
Tap Wireless Manager and then tap the Bluetooth bar or
Tap Start > Setting > Connections > Bluetooth icon > Mode tab.
Figure 7-2 Bluetooth Mode Tab
2.
Check the Turn On Bluetooth checkbox.
3.
Tap ok.
7 - 6 MC9500-K Mobile Computer User Guide
Disabling Bluetooth
To disable Bluetooth:
1.
Tap Wireless Manager and then tap the Bluetooth bar or
Tap Start > Setting > Connections > Bluetooth icon > Mode tab.
2.
Un-check the Turn On Bluetooth checkbox.
3.
Tap ok.
Discovering Bluetooth Device(s)
The MC9500-K can receive information from discovered devices without bonding. However, once bonded, the
MC9500-K and a bonded device exchange information automatically when you turn the Bluetooth radio on. See
Bonding with Discovered Device(s) on page 7-34 for more information.
To find Bluetooth devices in the area:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 30 feet (10 meters) of one another.
4.
Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
Figure 7-3 Bluetooth - Devices Tab
5.
Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area.
Using Bluetooth 7 - 7
Figure 7-4 Searching for Bluetooth Devices
6.
Select a device from the list.
Figure 7-5 Select a Bluetooth Device
7.
Tap Next. The Enter Passcode window appears.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
Figure 7-6 Enter Passcode
8.
Enter the Passcode on the other device. The device is added to the Bluetooth list.
7 - 8 MC9500-K Mobile Computer User Guide
Figure 7-7 Bluetooth Connection Confirmation
9.
You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and tap Next. If the device does not have a specific passcode, enter a passcode in the Passcode field and tap
Next. The Bluetooth radio tries to connect with the device.
If you created a passcode, you will be prompted by the other device to enter the same passcode. Enter the created passcode to establish a paired connection. (If you entered a passcode from the device, you shouldn’t have to do anything on the other device.)
10.
When the connection is complete, a list of matching and supported services on the device appears.
11.
Select the services you want to use and tap Finish. The services on the new devices have to be selected or else the pairing won’t include those services, even though the devices are paired. If services are not selected, you will be continually reprompted for the passcode from the device.
12.
The device appears in the list on the main window.
After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection.
Available Services
NOTE
Some devices might not require a PIN. This depends upon the device’s authentication.
The MC9500-K with Microsoft Bluetooth stack offers the following services:
• OBEX Object Push Services via Beam
• Hands-Free Audio Gateway Services
• Serial Port Services
• Personal Area Networking Services
• PBAP Services
• Dial-up Networking
• HID Client
• A2DP/AVRCP.
See the following sections for information on these services.
Using Bluetooth 7 - 9
Object Push Services via Beam
NOTE
You can only send files to a remote device using the Beam function.
Use the OBEX Push Service to send files and contacts to another Bluetooth device. To transfer files between the
MC9500-K and another Bluetooth enabled device:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Programs > File Explorer.
4.
Navigate to the file to transfer.
5.
Tap and hold on the filename until the pop-up menu appears.
Figure 7-8 File Explorer Window
6.
Select Beam File. The MC9500-K searches for Bluetooth devices in the area.
7.
Tap Tap to send next to the Bluetooth device to send the file to. The MC9500-K communicates with the device and send the file. When completed, Tap to send changes to Done.
Figure 7-9 Beam File Window
To transfer a contact between the MC9500-K and another Bluetooth enabled device:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
7 - 10 MC9500-K Mobile Computer User Guide
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Contacts
4.
Navigate to the contact to transfer.
5.
Tap and hold on the contact until the pop-up menu appears.
Figure 7-10 Contact Window
6.
Select Send Contact > Beam. The MC9500-K searches for Bluetooth devices in the area.
7.
Tap Tap to send next to the Bluetooth device to send the file to. The MC9500-K communicates with the device and send the contact. When completed, Tap to send changes to Done.
Internet Sharing
Internet Sharing allows the user to connect a computer or laptop to the MC9500-K and use the MC9500-K as a modem to connect to an office network or ISP.
To use MC9500-K as a modem using Bluetooth:
1.
Ensure that the device is not connected to the computer or laptop.
2.
On the MC9500-K, ensure that the Phone is on and a data connection is configured.
3.
Tap > Start > Programs > Internet Sharing.
4.
In the PC Connection list, select Bluetooth PAN.
5.
In the Network Connection list, select the connection type.
Select the network connection that the device should use to connect to the Internet.
6.
Tap Connect.
7.
On the computer or laptop, setup a Bluetooth PAN with your device.
a.
Select Start > Control Panel > Network Connections.
b.
c.
d.
Under Personal Area Network, select Bluetooth Network Connection.
Right-click on Bluetooth Network Connection and select View Bluetooth network devices.
In the Bluetooth Personal Area Network Devices window select your device.
Using Bluetooth 7 - 11 e.
Click Connect. The computer connects to the device via Bluetooth.
NOTE
If your computer is Bluetooth-enabled and you select Bluetooth as the PC connection, you must initiate and complete the Bluetooth PAN partnership before Internet Sharing will work. For more information, refer to
Windows Help and Support.
8.
To verify, on the PC or laptop, launch Internet Explorer and open a web site.
9.
To end dial-up networking, on the MC9500-K tap Disconnect.
Hands-free Services
To connect to a Bluetooth headset:
NOTE
Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual for more information.
Only WAN audio is routed to the headset. System audio is still emitted through the MC9500-K speaker.
You can accept calls and re-dial using the Hands-free profile.
Hands-free profile does not support 3-way calling.
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Settings > Connections > Bluetooth icon.
4.
Tap New device. The MC9500-K searches for Bluetooth devices in the area.
5.
Select the headset name and tap Next. The Passcode window appears.
6.
Enter the headset’s passcode.
7.
Tap Next. The MC9500-K connects to the headset. Refer to the headset user manual for instructions on communicating with a Bluetooth device.
NOTE
During an active connection, the MC9500-K cannot go into suspend mode when the Power Button is pressed. A message appears notifying the user.
Once the WAN call is disconnected (with Hands-free profile) the Power button is enabled.
7 - 12 MC9500-K Mobile Computer User Guide
Headset icon
Figure 7-11 WWAN Bluetooth Audio Notification Dialog Box
Serial Port Services
Use the wireless Bluetooth serial port connection as you would a physical serial cable connection. Configure the application that will use the connection to the correct serial port.
To establish a serial port connection:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
4.
Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area.
5.
Select a device from the list.
6.
Tap Next. The Enter Passcode window appears.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
7.
Enter the Passcode and the tap Next. The device is added to the Bluetooth list.
8.
In the device list, tap the serial device. The Partnership Settings window displays.
9.
Select the Serial Port checkbox.
10.
Tap Save.
11.
Tap COM Ports tab.
12.
Tap New Outgoing Port. The add device window appears.
13.
Select the serial device in the list and then tap Next.
14.
Select a COM port from the drop-down list.
15.
Tap Finish.
NOTE
No connection is made at this point. An application must open the selected COM port to trigger Microsoft
Bluetooth stack to open the connection.
Using Bluetooth 7 - 13
ActiveSync Using Serial Port Services
Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection. You must configure the application that will use the connection to the correct serial port.
To set up a Bluetooth ActiveSync connection:
Before setting up a Bluetooth ActiveSync connection, configure the Bluetooth function of your device.
NOTE
For additional security, disable network bridging on the computer (specifically, bridging to a Remote NDIS adapter) before connecting to the computer to pass though to the Internet or a network. For more information on network bridging, see Windows Help on your computer.
The instructions below are for computers that support the Windows XP SP2 or later version operating system.
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
On the computer, click Start > Settings > Control Panel.
4.
Double-click Bluetooth Devices.
5.
On the Options tab, select the Turn discovery on and Allow Bluetooth devices to connect to this
computer checkboxes.
Figure 7-12 Computer Bluetooth Devices Window
6.
On the COM Ports tab, click Add.
7.
Select the Incoming (device initiates the connection) option, then click OK.
Note the number of the COM port that was added.
8.
Click OK.
9.
Click Start > All Programs > Microsoft ActiveSync.
10.
Click File > Connection Settings.
7 - 14 MC9500-K Mobile Computer User Guide
Figure 7-13 ActiveSync Connection Settings
11.
On the Allow connections to one of the following drop-down list, select the COM port with the number you noted earlier.
12.
On the MC9500-K, tap Start > Programs > ActiveSync.
13.
Tap Menu > Connect via Bluetooth.
Synchronization is automatically initiated. The ActiveSync icon appears on the lower right corner of the Today screen.
If an Authentication is required, the Enter Passcode screen appears, type an alphanumeric passkey (PIN code), then tap Next; enter the same passkey on the other device.
The passkey is recommended for enhanced security. Your passkey must be between 1 to 16 alphanumeric characters.
If you do not want to use a passkey, tap Next.
14.
To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen.
15.
Tap Disconnect.
Phone Book Access Profile Services
Phone Book Access profile (PBAP) is used to synchronize contacts between a remote device and the MC9500-K.
To establish an PBAP synchronization:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Settings > Connection tab > Bluetooth icon > Devices tab.
4.
Tap Add New Device.The MC9500-K searches for a Bluetooth device, such as a Car Kit.
5.
Select a device from the list.
6.
Tap Next. The Enter Passcode window appears.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear.
7.
Enter the Passcode and the tap Next. The device is added to the Bluetooth list.
Using Bluetooth 7 - 15
8.
A dialog box appears requesting if you want to transfer contacts to the car kit.
9.
Select Yes or No.
10.
If Yes is selected, contacts from the MC9500-K are transferred to the car kit.
Dial-Up Networking Services
Dial-up networking allows the user to connect a PC or laptop to the MC9500-K and use the MC9500-K as a modem to connect to an office network or ISP.
Before setting up dial-up networking, obtain dial-up information and other necessary settings (username, password and domain name, if required) for the office network or ISP. To create a new Bluetooth connection:
1.
Ensure the MC9500-K is discoverable and connectable.
2.
On the PC or laptop, set up Bluetooth according to the manufacturer’s instructions.
3.
On the PC or laptop Bluetooth software, search for the MC9500-K and select the Dial-up Networking service.
4.
Using dial-up software on the PC or laptop, connect to the MC9500-K.
5.
The MC9500-K phone function dials the ISP number and connects to the ISP.
6.
To verify, on the PC or laptop, launch Internet Explorer and open a web site.
Connect to a HID Device
The MC9500-K can connect to an Human Interface Device (HID) device such as a Bluetooth keyboard or mouse:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 30 feet (10 meters) of one another.
4.
Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
5.
Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area.
6.
Select a HID device from the list.
7.
Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
8.
Tap Connect. The MC9500-K connects to the HID device.
A2DP/AVRCP Services
A2DP/AVRCP is used to connect to a high-quality stereo headset:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 30 feet (10 meters) of one another.
4.
Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
7 - 16 MC9500-K Mobile Computer User Guide
5.
Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area.
6.
Select a stereo headset from the list.
7.
Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
8.
Tap Connect. The MC9500-K connects to the stereo headset.
For stereo headsets that can use hands-free services, connect to the hands-free service after connecting to the
A2DP service:
1.
Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
2.
Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area.
3.
Select a stereo headset from the list.
4.
Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
5.
Tap Connect. The MC9500-K connects to the stereo headset.
Using Bluetooth 7 - 17
Using StoneStreet One Bluetooth Stack
The following sections provide information on using the StoneStreet One Bluetooth stack.
Turning the Bluetooth Radio Mode On and Off
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC9500-K. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
NOTE
To achieve the best battery life turn off radios not in use.
On devices with Windows Mobile 6.5.3, tap Start > Settings > Connections > Wireless Manager >
Bluetooth to turn Bluetooth radio on and off.
Disabling Bluetooth
To disable Bluetooth, tap Bluetooth icon > Disable Bluetooth. The Bluetooth icon changes to indicate that
Bluetooth is disabled.
Figure 7-14 Disable Bluetooth
Enabling Bluetooth
To enable Bluetooth, tap Bluetooth icon > Enable Bluetooth. The Bluetooth icon changes to indicate that
Bluetooth is enabled.
Figure 7-15 Enable Bluetooth
Modes
The BTExplorer application has two modes for managing Bluetooth connections: Wizard Mode and Explorer Mode.
The Wizard Mode is for novice Bluetooth users and the Explorer Mode is for experienced Bluetooth users. To switch between modes, select View > Wizard Mode or View > Explorer Mode.
7 - 18 MC9500-K Mobile Computer User Guide
Wizard Mode
Wizard Mode provides a simple process for discovering and connecting to Bluetooth devices.
NOTE
Switching between Wizard Mode and Explorer Mode closes all active connections.
Wizard Mode shows the devices and services in a simple Favorites view created by following the step-by-step wizard.
Explorer Mode
The Explorer Mode window is easy to navigate and provides greater control to users familiar with Bluetooth. The menu bar provides quick access to the options and tools used to connect to devices. To access Explorer Mode, tap
View > Explorer Mode.
Figure 7-16 Explorer Mode Window
You can also use the “tap and hold” technique to view available options. Scroll bars and view options are similar to those on the Windows desktop. The tree structure lists the following sub-items:
• Local Device - This device
• Remote Device - Other Bluetooth devices
• Trusted Devices - Bonded (paired) Bluetooth devices
• Untrusted Devices - Discovered devices that are not bonded
• Favorites - Selected services that are set as Favorite for quick access.
NOTE
Switching between Wizard Mode and Explorer Mode closes all active connections.
Discovering Bluetooth Device(s)
The MC9500-K can receive information from discovered devices without bonding. However, once bonded, the
MC9500-K and a bonded device exchange information automatically when you turn the Bluetooth radio on. See
Bonding with Discovered Device(s) on page 7-34 for more information.
To find Bluetooth devices in the area:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
Using Bluetooth 7 - 19
3.
Ensure that the require profile is enabled on the MC9500-K. See
Profiles Tab on page 7-47 for more
information.
4.
Ensure that the two devices are within 30 feet (10 meters) of one another.
5.
Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears.
NOTE
If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays.
6.
Tap Menu > New Connection.The New Connection Wizard appears.
Figure 7-17 BTExplorer Window
7.
Select Explore Services on Remote Device or another from the drop-down list and tap Next.
The following actions are available in the drop-down list (actions may vary depending upon configurations):
• Explore Services on Remote Device
• Pair with a Remote Device
• Active Sync via Bluetooth
• Browse Files on Remote Device
• Connect to Headset
• Connect to Internet using Access Point
• Connect to Internet using Phone/Modem
• Connect to Personal Area Network
• Connect to Printer
• Send or Exchange Objects
• Associate Serial Port
• Connect to High-Quality Audio.
NOTE
If a device discovery action has not been previously performed, a device discovery is automatically initiated. If a device discovery has previously been performed, the device discovery process is skipped, and the previously found list of devices displays. To start a new device discovery, tap and hold in the window and select
Discover Devices from the pop-up menu.
8.
BTExplorer searches for Bluetooth devices in the area.
7 - 20 MC9500-K Mobile Computer User Guide
Figure 7-18 Discover Devices Dialog Box
The discovered devices display in the Select Remote Device window.
Figure 7-19 Select Remote Device Window
9.
Select a device from the list and tap Next. The MC9500-K searches for services on the selected Bluetooth device.
Figure 7-20 Device Services
NOTE
If the MC9500-K discovers a service but the service is not supported, the service icon is grayed-out.
Using Bluetooth 7 - 21
10.
Select a service from the list and press Next. The Connection Favorite Options window appears.
Figure 7-21 Connection Favorite Options Window
11.
In the Favorite Name text box, enter a name for this service that will appear in the Favorite window.
12.
Tap Next. The Connection Summary window appears.
13.
Tap Connect to add the service to the Favorite window and connect to the service.
Figure 7-22 Favorites Window
Available Services
NOTE
Some devices might not require a PIN. This depends upon the device’s authentication.
The MC9500-K offers the following services:
• File Transfer Services
• Dial-Up Networking Services
• OBEX Object Push Services
• Headset Audio Gateway Services
• Hands-Free Audio Gateway Services
• Serial Port Services
7 - 22 MC9500-K Mobile Computer User Guide
• Personal Area Networking Services
• IrMC Services
• A2DP/AVRCP.
See the following sections for information on these services.
File Transfer Services
NOTE
Shared folders are a security risk.
To transfer files between the MC9500-K and another Bluetooth enabled device:
1.
Ensure that OBEX File Transfer profile is enabled on the MC9500-K. See Profiles Tab on page 7-47
for more information.
NOTE
If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays.
2.
Use the Connection Wizard to search for a Bluetooth device.
3.
Select the device and tap Next. The Select Remote Service window appears.
4.
Tap Next. The Connection Favorite Options window appears.
5.
Tap Next. The Connection Summary window appears.
6.
Tap Connect. The remote device’s accessible folders appear.
Figure 7-23 File Transfer Window
7.
Double-tap the file to copy. The Save Remote File window appears.
Using Bluetooth 7 - 23
Figure 7-24 Save Remote File Window
8.
Tap and hold on the file. A pop-up menu appears.
9.
Select the action to perform:
• New - create a new file or folder on the remote device
• Delete - delete the selected file on the remote device.
• Get File - copy the file from the remote device to the MC9500-K.
• Put File - copy a file from the MC9500-K to the remote device.
Creating a New File or Folder
To create a new folder or file on the remote device:
1.
Tap and hold on the screen and select New > Folder or New > File. The Create New Folder or Create New
File window appears.
2.
Enter the name for the new folder or file.
3.
Tap OK to create the new folder or file on the remote device.
Deleting a File
To delete a file from the remote device:
1.
Tap and hold on the file to delete and select Delete.
2.
In the Delete Remote Device File dialog box tap Yes.
Getting a File
To copy a file from a remote device:
1.
Double-tap or tap and hold on the file and select Get. The Save Remote File window appears.
2.
Navigate to the directory to save the file.
3.
Tap Save. The file is transferred from the remote device to the MC9500-K.
Copying a File
To copy a file to a remote device:
7 - 24 MC9500-K Mobile Computer User Guide
1.
Tap Action > Put. The Send Local File window appears.
2.
Navigate to the directory to save the file and select a file.
3.
Tap Open. The file copies from the MC9500-K to the remote device.
Connecting to the Internet Using an Access Point
This section explains how to access a Bluetooth-enabled LAN access point (AP) for a network connection. Use
Internet Explorer to connect to a server.
1.
Ensure the MC9500-K is discoverable and connectable. See
Device Info Tab on page 7-36 .
2.
Ensure that the Personal Area Networking profile is enabled on the MC9500-K. See
3.
Use the Connection Wizard to search for a Bluetooth AP.
NOTE
If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays.
4.
Select the Personal Area Network or Network Access service and select Connect from the pop-up menu.
The MC9500-K connects with the access point.
5.
Tap Start > Internet Explorer. The Internet Explorer window appears.
6.
In the address field, enter an internet address and tap the Enter button. The web page loads.
NOTE
Network Access profile is not supported.
Dial-Up Networking Services
Dial-up networking allows the user to connect a PC or laptop to the MC9500-K and use the MC9500-K as a modem to connect to an office network or ISP.
Before setting up dial-up networking, obtain dial-up information and other necessary settings (username, password and domain name, if required) for the office network or ISP. To create a new Bluetooth connection:
1.
Ensure the MC9500-K is discoverable and connectable. See
Device Info Tab on page 7-36 .
2.
Ensure that the Dial-Up Networking profile is enabled on the MC9500-K. See Profiles Tab on page 7-47
for more information.
Using Bluetooth 7 - 25
3.
Tap Menu > Settings > Services tab.
4.
Tap Add button.
5.
Select Dial-up networking Service.
6.
Tap OK. The Edit Local Services window appears.
Figure 7-25 Edit Local Service Window
7.
In the Local COM Port drop-down list, select DUN1 for GSM configurations or WMP9 for CDMA configurations.
8.
Tap OK twice.
9.
On the PC or laptop, set up Bluetooth according to the manufacturer’s instructions.
10.
On the PC or laptop Bluetooth software, search for the MC9500-K and select the Dial-up Networking service.
11.
Using dial-up software on the PC or laptop, connect to the MC9500-K.
12.
The MC9500-K phone function dials the ISP number and connects to the ISP.
13.
To verify, on the PC or laptop, launch Internet Explorer and open a web site.
Object Exchange Push Services
Object Exchange (OBEX) is a set of protocols that allows sharing objects such as Contacts or pictures using
Bluetooth.
To exchange contact information with another Bluetooth enabled device:
1.
Ensure the MC9500-K is discoverable and connectable. See
Device Info Tab on page 7-36 .
2.
Ensure that the OBEX Object Push profile is enabled on the MC9500-K. See Profiles Tab on page 7-47
for more information.
NOTE
If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays.
3.
Use the Connection Wizard to search for a Bluetooth device.
4.
Select the device and tap Next.
5.
Select the OBEX Object Push service and select Connect. The OBEX Object Push window appears.
7 - 26 MC9500-K Mobile Computer User Guide
6.
In the Action drop-down list, select one of the following options: Send Contact Information, Swap Contact
Information, Fetch Contact Information, or Send a Picture.
Sending a Contact
To send a contact to another device:
NOTE
Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact.
1.
Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
Figure 7-26 OBEX Object Push Window
2.
In the Action: drop-down list, select Send Contact Information.
3.
Figure 7-27 Select Contact Entry Window
4.
Select a contact to send to the other device.
5.
Tap OK.
6.
Tap OK to send the contact to the other device and display a confirmation dialog box on the other device to accept the contact. A Send Contact dialog appears.
7.
Tap Ok.
Using Bluetooth 7 - 27
Swapping Contacts
To swap contacts with another device:
NOTE
Prior to swapping contacts, a default contact must be set up before attempting to send a contact.
Ensure that the MC9500-K is connectable.
1.
Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
Figure 7-28 OBEX Object Push Window
2.
In the Action: drop-down list, select Swap Contact Information.
3.
Figure 7-29 Select Contact Entry Window
4.
Select a contact to send to the other device.
5.
Tap OK.
6.
Tap OK to swap contacts with the other device and display a confirmation dialog box on the other device to accept the contact.
7.
Tap Ok.
7 - 28 MC9500-K Mobile Computer User Guide
Fetching a Contact
To fetch a contact from another device:
NOTE
Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact.
Ensure that the MC9500-K is connectable.
1.
Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
Figure 7-30 OBEX Object Push Window
2.
In the Action: drop-down list, select Fetch Contact information.
3.
Tap OK. The contact on the other device is copied.
Sending a Picture
To send a picture to another device:
1.
Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
Figure 7-31 OBEX Object Push Window
2.
In the Action: drop-down list, select Send A Picture.
3.
Using Bluetooth 7 - 29
Figure 7-32 Send Local Picture Window
4.
Navigate to the picture to send to the other device.
5.
Tap Open.
6.
Tap OK to send the picture to the other device and display a confirmation dialog box on the other device to accept the picture. A Send Picture dialog appears.
7.
Tap Ok.
Headset Services
To connect to a Bluetooth headset:
NOTE
Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual for more information.
NOTE
The headset tries to initiates the connection. If a connection is not established, then the Headset service is not enabled.
1.
.
2.
Ensure that the Headset Audio Gateway service is enabled on the MC9500-K (required when automatic re-connect is initiated). See
for more information.
3.
Use the Connection Wizard to search for a Bluetooth headset.
4.
Select the device and tap Next.
5.
Select the Headset service name and select Connect. The MC9500-K connects to the headset. Refer to the headset user manual for instructions on communicating with a Bluetooth device.
NOTE
When using a Bluetooth headset with Headset Services, you cannot accept or end a call from the headset.
You must accept or end a call on the MC9500-K.
6.
Press the communication button on the headset. This routes both system and WAN call audio to the headset.
7.
When a call is received on the MC9500-K, tap the Accept button to answer the call.
8.
Press the communication button on the headset to route the audio back to the MC9500-K.
7 - 30 MC9500-K Mobile Computer User Guide
Hands-free Services
To connect to a Bluetooth headset:
NOTE
Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual for more information.
Only WAN audio is routed to the headset. System audio is still emitted through the MC9500-K speaker.
You can accept calls and re-dial using the Hands-free profile.
Hands-free profile does not support 3-way calling.
1.
.
2.
Ensure that the Hands Free profile is enabled on the MC9500-K. See
Profiles Tab on page 7-47 for more
information.
3.
Use the Connection Wizard to search for a Bluetooth hands-free headset.
4.
Select the hand-free device and tap Next.
5.
Select the Hands-free service name and select Connect. The MC9500-K connects to the headset. Refer to the headset user manual for instructions on communicating with a Bluetooth device.
6.
During an active connection, the MC9500-K cannot go into suspend mode when the Power Button is pressed.
A message appears notifying the user.
Once the WAN call is disconnected (with Hands-free profile) the Power button is enabled.
Headset icon
Figure 7-33 WWAN Bluetooth Audio Notification Dialog Box
Serial Port Services
Use the wireless Bluetooth serial port connection as you would a physical serial cable connection. Configure the application that will use the connection to the correct serial port.
To establish a serial port connection:
1.
Use the Connection Wizard to search for a Bluetooth serial device.
2.
Select the device and tap Next. The Connection Favorite Options window appears.
Using Bluetooth 7 - 31
3.
In the Local COM Port: drop-down list select a COM port.
4.
Tap Finish.
ActiveSync Using Serial Port Services
NOTE
By default, COM ports COM5, COM9, COM11, COM21, COM22 and COM23 are Bluetooth virtual ports. If an application opens one of these ports, the Bluetooth driver activates and guides you through a Bluetooth connection.
Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection. You must configure the application that will use the connection to the correct serial port.
Figure 7-34 ActiveSync Connection Settings Window on PC
To establish an ActiveSync connection:
1.
Ensure that the Sync profile is enabled on the MC9500-K. See Profiles Tab on page 7-47
for more information.
2.
Use the Connection Wizard to search for a Bluetooth device, such as a PC. In the drop-down list select
ActiveSync via Bluetooth.
3.
Select the device and tap Next. The Connection Favorite Options window appears.
4.
Tap Connect. The Remote Service Connection window appears.
Figure 7-35 Remote Service Connection Window
5.
In the Service Type drop-down list, select Active Sync.
7 - 32 MC9500-K Mobile Computer User Guide
6.
Tap OK. The MC9500-K connects the PC and an ActiveSync session begins.
7.
Tap Finish. The Connection Favorite Options window appears.
8.
To end the session, tap the ActiveSync icon in the Favorite window and select Disconnect from the pop-up window.
Personal Area Network Services
NOTE
This profile supports Ad-hoc and PAN User. Network Access Profile is not supported.
Connect two or more Bluetooth devices to share files, collaborate, or play multi-player games. To establish a
Personal Area Network connection:
1.
Ensure that the Personal Area Networking profile is enabled on the MC9500-K. See
2.
Use the Connection Wizard to search for a Bluetooth device.
3.
Select the device and tap Next. The Connection Favorite Options window appears.
4.
Tap Next. The Connection Summary window appears.
5.
Tap Connect. The MC9500-K connects to the Bluetooth device.
IrMC Synchronization Services
IrMC Synchronization is used to synchronize PIM contacts between a remote device and the MC9500-K. To establish an IrMC synchronization:
1.
.
2.
Ensure that the Sync profile is enabled on the MC9500-K. See Profiles Tab on page 7-47
for more information.
3.
Tap Menu > Settings > Services tab.
4.
Tap Add button.
5.
Select IrMC Synchronization.
6.
Tap OK. The Edit Local Services window appears.
7.
Tap OK twice.
8.
Use the Connection Wizard to search for a Bluetooth device, such as a Car Kit.
9.
Select the device and tap Next. The Connection Favorite Options window appears.
10.
Tap and hold IrMA Synchronization and select Connect in the pop-up menu.
NOTE
To automatically transfer contact with a Car Kit, ensure that the IrMC Synchronization service is enabled on the MC9500-K.
A2DP/AVRCP Services
A2DP/AVRCP is used to connect to a high-quality stereo headset:
Using Bluetooth 7 - 33
1.
2.
.
Ensure that the remote Bluetooth device is in discoverable mode. See the devices user manual for instructions.
3.
Ensure that the A2DP/AVRCP profile is enabled on the MC9500-K. See
for more information.
4.
Tap Menu > Settings > Services tab.
5.
Tap Add button.
6.
Select Advanced Audio Distribution Services.
7.
Tap OK. The Edit Local Services window appears.
8.
Tap OK twice.
9.
Tap Menu > New Connection.
10.
Select Connect to High-Quality Audio from the drop-down list.
11.
Tap Next.
12.
Select the device and tap Next.
13.
Enter the PIN Code for the remote device and then tap OK. The Connection Favorite Options window appears.
14.
Tap Next.
15.
Tap Connect. The MC9500-K connects to the high-quality audio headset.
For stereo headsets that can use hands-free services, connect to the hands-free service after connecting to the
A2DP service:
1.
Tap Menu > New Connection.
2.
Select Connect to Headset from the drop-down list.
3.
Tap Next.
4.
Select the stereo headset and tap Next.
5.
Select the Hands-Free unit service and then tap Next.
6.
Tap Next.
7.
Tap Connect.
Connect to a HID Device
The MC9500-K can connect to an Human Interface Device (HID) device such as a Bluetooth keyboard:
1.
2.
.
Ensure that the remote Bluetooth device is in discoverable mode. See the device user manual for instructions.
3.
Ensure that the HID Client profile is enabled on the MC9500-K. See
Profiles Tab on page 7-47 for more
information.
7 - 34 MC9500-K Mobile Computer User Guide
4.
Tap Menu > New Connection.
5.
Select Explore Services on Remote Device from the drop-down list.
6.
Tap Next.
7.
Select the device and tap Next.
8.
Select the service and tap Next.
9.
The Connection Favorite Options window appears.
10.
Tap Next.
11.
Tap Connect. The MC9500-K connects to the HID device.
Bonding with Discovered Device(s)
A bond is a relationship created between the MC9500-K and another Bluetooth device in order to exchange information in a secure manner. Creating a bond involves entering the same PIN on the two devices. After creating a bond and turning on the Bluetooth radios, the devices recognize the bond and can exchange information without re-entering a PIN.
To bond with a discovered Bluetooth device:
NOTE
If favorite connections have already been created, the Favorites screen displays. If no favorite connections have been created, the New Connection Wizard screen displays.
1.
Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears.
2.
Tap Menu > New Connection. The New Connection Wizard window appears.
3.
In the drop-down list, select Pair with Remote Device.
4.
Tap Next. The Select Remote Device window appears.
NOTE
Devices discovered previously are listed to save time. To start a new device discovery, tap and hold on the list area and select Discover Devices from the pop-up menu.
Figure 7-36 Select Remote Device Window
5.
Select a device from the list and tap Next. The PIN Code Request window appears.
Using Bluetooth 7 - 35
Figure 7-37 Connection Favorite Options Window
6.
In the PIN Code field, enter the PIN code.
7.
Tap OK. The Pairing Status window displays.
Figure 7-38 Pairing Status Window
8.
Tap Finish. The devices are successfully paired. The device name moves to the Trusted Devices window.
Deleting a Bonded Device
To delete a device no longer needed:
1.
Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears.
2.
Tap Menu > Trusted Devices. The Trusted Devices window appears.
3.
Tap and hold on the device select Delete Link Key in the pop-up menu.
4.
A confirmation dialog appears. Tap Yes.
Accepting a Bond
When a remote device wants to bond with the MC9500-K, enter a PIN when requested to grant permission.
1.
Ensure that the MC9500-K is set to discoverable and connectable. See
Bluetooth Settings on page 7-36 .
When prompted to bond with the remote device the PIN Code Request window appears.
7 - 36 MC9500-K Mobile Computer User Guide
Figure 7-39 PIN Code Request Window
2.
In the PIN Code: text box, enter the same PIN entered on the device requesting the bond. The PIN must be between 1 and 16 characters.
3.
In the Device Name: text box, edit the name of the device requesting the bond, if desired.
4.
Tap OK to create the bond. The MC9500-K can now exchange information with the other device.
Bluetooth Settings
Use the BTExplorer Settings window to configure the operation of the BTExplorer application. Tap Menu >
Settings. The BTExplorer Settings window appears.
Device Info Tab
Use the Device Info tab to configure the MC9500-K’s Bluetooth connection modes.
Figure 7-40 BTExplorer Settings - Device Info Tab
Table 7-3 Device Info Tab Data
Item
Device Name Displays the name of the MC9500-K.
Description
Discoverable Mode
Connectable Mode
Select whether or not the MC9500-K is discoverable by other Bluetooth devices.
Select whether or not the MC9500-K is connectable by other Bluetooth devices.
Using Bluetooth 7 - 37
Services Tab
NOTE
Ensure that the MC9500-K is discoverable and connectable when remote devices use MC9500-K services.
Use the Services tab to add or delete Bluetooth services.
Figure 7-41 BTExplorer Settings - Services Tab
To add a service:
1.
Tap Add. The Add Local Service window displays.
Figure 7-42 Add Local Service Window
2.
In the list, select a service to add.
3.
Tap OK. The Edit Local Service window displays for the selected service.
4.
Select the appropriate information and then tap OK. See the following sections for information on the available services.
Dial-Up Networking Service
Dial-up Networking allows other Bluetooth devices to access a dial-up modem.
7 - 38 MC9500-K Mobile Computer User Guide
Figure 7-43 BTExplorer Settings - Dial-up Networking Information
Table 7-4 Dial-up Networking Information Data
Item
Service Name
Service Security
Displays the name of the service.
Description
Select the type of security from the drop-down list. Options are None, Authenticate, or
Authenticate/Encrypt.
Local COM Port
Local Baud Rate
Local Port Options
Select the COM port.
Select the communication baud rate.
Select the port option.
File Transfer Service
File transfer allows other Bluetooth devices to browse files.
Using Bluetooth 7 - 39
Figure 7-44 BTExplorer Settings - File Transfer Information
Table 7-5 File Transfer Information Data
Item
Service Name
Service Security
Displays the name of the service.
Description
Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.
Root Directory
File Permissions
Select the directory that other Bluetooth devices can access.
Select the file permissions for the selected directory. Check the appropriate box to grant read access, write access, and delete access.
Hands-Free Audio Gateway Service
Hands-Free Service Audio Gateway allows connection to hands-free devices.
Figure 7-45 BTExplorer Settings - Hands-Free Audio Gateway
Table 7-6 Hands-Free Audio Gateway Data item
Service Name
Description
Lists the name of the audio service.
7 - 40 MC9500-K Mobile Computer User Guide
Headset Audio Gateway Service
Headset Service Audio Gateway allows connection to headset devices.
Figure 7-46 BTExplorer Settings - Headset Audio Gateway
Table 7-7 Headset Audio Gateway Data
Item
Service Name
Description
Lists the name of the audio service.
IrMC Synchronization Service
The IrMC Synchronization service used to synchronize PIM contacts between a remote device and the MC9500-K.
Figure 7-47 BTExplorer Settings - IrMC Synchronization
Using Bluetooth 7 - 41
Table 7-8 IrMC Synchronization Data
Item
Service Name
Service Security
Displays the name of the service.
Description
Select the type of security from the drop-down list. Options are None, Authenticate, or
Authenticate/Encrypt.
Phonebook Select the Phonebook checkbox to allow synchronization with the MC9500-K’s contacts.
Select Read, Write, Create and/or Delete to allow phonebook permissions.
OBEX Object Push Service
OBEX Object Push allows other Bluetooth devices to push contacts, business cards, pictures, appointments, and tasks to the MC9500-K.
Figure 7-48 BTExplorer Settings - OBEX Exchange Information
Table 7-9 OBEX Exchange Information Data
Item
Service Name
Description
Displays the name of the service.
Service Security Select the type of security from the drop-down list. Options are None,
Authenticate, or Authenticate/Encrypt.
Do not allow clients to push objects
Inbox Directory
Disables clients from pushing objects to the MC9500-K.
Select a directory where another Bluetooth device can store files.
Personal Area Networking Service
Personal Area Networking hosts a Personal Area Network which allows communication with other Bluetooth devices.
7 - 42 MC9500-K Mobile Computer User Guide
Figure 7-49 BTExplorer Settings - Personal Area Networking
Table 7-10 Personal Area Networking Data
Service Name
Item Description
Displays the name of the service.
Service Security
Support Group Ad-Hoc
Networking
Select the type of security from the drop-down list. Options are None,
Authenticate, or Authenticate/Encrypt.
Select to enable Ad-Hoc networking.
Serial Port Service
Serial port allows other Bluetooth devices to access COM ports.
Figure 7-50 BTExplorer Settings - Serial Port Services
Using Bluetooth 7 - 43
Table 7-11 Serial Port Services Data
Item
Service Name
Service Security
Displays the name of the service.
Description
Select the type of security from the drop-down list. Options are None, Authenticate, or
Authenticate/Encrypt.
Local COM Port
Local Baud Rate
Local Port Options
Select the COM port.
Select the communication baud rate.
Select the port option.
Advanced Audio Distribution Service
Advanced Audio Distribution hosts connects from Bluetooth devices supporting high-quality stereo audio.
Figure 7-51 BTExplorer Settings - Advanced Audio Distribution
Table 7-12 Advanced Audio Distribution Data
Item
Service Name
Description
Lists the name of the audio service.
7 - 44 MC9500-K Mobile Computer User Guide
Audio Video Remote Control Service
Audio Video Remote Control hosts connections from Bluetooth devices supporting audio remote-control functionality.
Figure 7-52 BTExplorer Settings - Audio Video Remote Control
Table 7-13 Audio Video Remote Control Data
Item
Service Name
Description
Lists the name of the audio service.
Security Tab
Security settings allows you to set global security policies for Bluetooth. Note that these settings are only active on local Services that are set to Authenticate or Authenticate/Encryption. You can set authentication on local Services under the Services tab.
To adjust the security settings for an individual service, select the Services tab first, then select the individual service, then Properties.
Figure 7-53 BTExplorer Settings - Security Tab
NOTE
To use PIN Code, select Authenticate or Authenticate/Encrypt from the Service Security drop-down list on each local service.
Using Bluetooth 7 - 45
Table 7-14 Security Tab Data
Item
Use PIN Code (Incoming
Connection)
PIN Code
Encrypt Link On All Outgoing
Connections
Description
Select for automatic use of the PIN code entered in the PIN Code text box.
It is recommended not to use this automatic PIN code feature. See
Security on page 7-2 for more information.
Enter the PIN code.
Select to enable or disable encryption on all outgoing connections to other
Bluetooth devices.
Discovery Tab
Use the Discovery tab to set and modify discovered devices.
Figure 7-54 BTExplorer Settings - Discovery Tab
Table 7-15 Discovery Tab Data
Item
Inquiry Length
Name Discovery Mode
Description
Sets the amount of time the MC9500-K takes to discover Bluetooth devices in the area.
Select either Automatic or Manual to automatically attempt to discover a
Bluetooth device's name after finding the device.
Deletes all discovered devices and link keys from memory.
Discovered Devices - Delete
Devices
Discovered Devices - Delete
Linked Keys
Removes all pairing from remote Bluetooth devices, and makes them all un-trusted.
Virtual COM Port Tab
Virtual COM Port defines which COM ports BTExplorer attempts to use for virtual COM ports. Check the appropriate checkbox to use the port as a virtual COM port. When finished, choose Apply to enforce changes, or
Revert to restore the original settings.
7 - 46 MC9500-K Mobile Computer User Guide
Figure 7-55 BTExplorer Settings - Virtual COM Port Tab
Table 7-16 Virtual COM Port Tab Data
Item
COM5:Bluetooth
COM9:Bluetooth
Description
Enable or disable COM Port 5.
Enable or disable COM Port 9.
COM11:Bluetooth
COM21:Bluetooth
COM22:Bluetooth
COM23:Bluetooth
Enable or disable COM Port 11.
Enable or disable COM Port 21.
Enable or disable COM Port 22.
Enable or disable COM Port 23.
HID Tab
Use the HID tab to select The Human Interface Device Profile programming interface defines the protocols and procedures to be used to implement HID capabilities.
Provides support for devices such as mice, joysticks, keyboards.
Using Bluetooth 7 - 47
Figure 7-56 BTExplorer Settings - HID Tab
Table 7-17 HID Tab Data
Item
Enable Key Repeat
Delay
Rate
Description
Enables key repeat functionality.
To increase key repeat delay, drag the Delay slider to the right. To decrease key repeat delay, drag the Delay slider to the left.
To increase key repeat speed, drag the Rate slider to the left. To decrease key repeat speed, drag the Rate slider to the right.
Profiles Tab
Use the Profile tab to load or remove Bluetooth services profiles. If a profile is not used, it can be removed to save memory.
Figure 7-57 BTExplorer Settings - Profile Tab
1.
Tap a check box next to the profile to load (activate).
The Serial Port profile is always active and cannot be removed.
2.
Tap Select All to select all profiles or tap Deselect All to deselect all profiles.
3.
Tap Apply to activate the profiles and then Close to exit the application.
7 - 48 MC9500-K Mobile Computer User Guide
System Parameters Tab
Figure 7-58 BTExplorer Settings - System Parameters Tab
Table 7-18 System Parameters Tab Data
Page Timeout item Description
Sets the amount of time the MC9500-K searches for a device before moving on the next device.
Link Supervision Timeout Sets the amount of time that the MC9500-K will wait for a device to come back into range after it has gone out of range. If the device does not come back into range by the set time, the MC9500-K drops the connection.
Miscellaneous Tab
Figure 7-59 BTExplorer Settings - Miscellaneous Tab
Using Bluetooth 7 - 49
Table 7-19 Miscellaneous tab Data
Item
Highlight Connections
Apply Text Style
Apply Text Color
Description
Select the connection type to highlight when connected. In the Wizard Mode, the only options are Favorites or None. In the Explorer Mode the options are
None, Tree View Only, List View Only, or Tree and List View.
Select the text style to apply to the connection text.
Select the text color to apply to the connection text.
7 - 50 MC9500-K Mobile Computer User Guide
Chapter 8 Accessories
Introduction
Table 8-1 lists the accessories available for the MC9500-K Series mobile computer.
Table 8-1 MC9500-K Series Accessories
Accessory Part Number Description
Cradles
Single Bay USB Cradle CRD9500-1000UR Charges the MC9500-K main battery. Synchronizes the
MC9500-K with a host computer through a USB connection.
Charges up to four MC9500-K devices.
Four Bay Charge Only
Cradle
CRD9500-4000CR
Four Bay Ethernet Cradle CRD9500-4000ER
Vehicle Cradle VCD9500-1000R
Charges up to four MC9500-K devices and connects the
MC9500-K with an Ethernet network.
Installs in a vehicle and charges the MC9500-K main battery.
Chargers
Single Slot Battery
Charger
SAC9500-1000CR Charges one MC9500-K battery.
Four Slot Battery Charger SAC9500-4000CR
Vehicle Battery Charger VBC9500-1000R
Miscellaneous
Modem Dongle
Magnetic Stripe Reader
MDM9000-100R
MSR9500-100R
Spare 4800 mAh lithium-ion battery
BTRY-MC95IABA0
BTRY-MC95IABA0-10
Charges up to four MC9500-K batteries.
Charges one MC9500-K battery in a vehicle.
Provides modem connectivity for the MC9500-K.
Snaps onto the MC9500-K and adds magstripe read capabilities.
Replacement 4800 mAh battery.
Replacement 4800 mAh battery (10-pack).
8 - 2 MC9500-K Mobile Computer User Guide
Table 8-1 MC9500-K Series Accessories (Continued)
Accessory Part Number Description
Belt Mounted Rigid Holster SG-MC9511110-01R
Fabric Holster SG-MC9521110-01R
Clips onto belt to hold the MC9500-K when not in use.
Soft holder for added protection.
Handstrap
Cradle Guides
Screen Protector
Spare Stylus, 3 Pack
Spare Stylus, 50 Pack
Power Supply
Power Supply
SG-MC9523043-01R
KT-122014-01R
KT-122010-01R
KT-122016-03R
KT-122018-50R
KT-14000-148R
50-14000-241R
Replacement handstrap (5-pack).
Provides assistance for placing an MC9500-K onto a four bay cradle (4-pack).
Package of 3 screen protectors.
Replacement stylus (3-pack).
Replacement stylus (50-pack).
Supports the Single Bay USB Cradle, Single Slot Battery
Charger and Four Slot Battery Charger.
Supports one Four Bay cradle or up to four (4) Four Slot
Battery Chargers.
Cables
USB/Charge Cable 25-116365-01R
Auto Charge Cable
DEX Cable
4-way DC cable
USB Sync Cable
VCA9500-01R
25-116366-01R
25-85992-01R
25-124330-01R
25-122026-01R
Provides power to the MC9500-K and USB communication with a host computer.
Charges the MC9500-K using a vehicle’s cigarette lighter.
Connects the MC9500-K to a vendor machine.
Used to power up to four Four Slot Battery Chargers with one power supply (50-14000-241R).
micro USB Client Communication Cable connects Single
Bay USB Cradle to the host system (micro USB B to USB
A).
Connect the Single Bay USB cradle and a Single Slot
Battery Charger to a single power supply.
Single Bay USB
Cradle/Charger Y-Cable
Modem Adapter Cable
Headset Adapter Cable
AC Line Cord
DC Cable
Vehicle Battery Charger
Cable
Brackets
Desk Mounting Bracket
Universal Wall Mounting
Bracket
25-116367-01R
21-116368-01R
23844-00-00R
50-16002-029R
25-122028-01R
KT-116363-01R
KT-116362-01R
Connect the MC9500-K to the Modem Dongle.
Connects a VX1 headset to the MC9500-K.
Connects a power supply to an outlet (US only).
Connects from the four bay cradle to a power supply.
This 'jumper' cable connects the vehicle battery charger to the vehicle cradle.
Use for mounting a four bay cradle or two four slot battery chargers on a desk.
Use for mounting a four bay cradle or two four slot battery chargers on a wall.
Accessories 8 - 3
Table 8-1 MC9500-K Series Accessories (Continued)
Accessory Part Number
Vehicle Mounting Bracket KT-122012-01R
Description
Used for mounting the vehicle cradle and vehicle battery charger in a vehicle.
Four Slot Battery Charger
Desk Mount Bracket
KT-116364-01R Used for mounting the Four Slot battery Charger on a desktop.
Universal Accessory System
The Motorola Universal Accessory System is a portfolio of accessories that can be easily configured and re-configured when the need arises. The system consists of cradles, chargers, power supplies, cables and mounting brackets.
8 - 4 MC9500-K Mobile Computer User Guide
Single Bay USB Cradle
This section describes how to use a Single Bay USB cradle with the MC9500-K. For power and USB communication setup procedures refer to the MC9500-K Series Mobile Computer Integrator Guide.
The Single Bay USB Cradle:
• Provides 5.4 VDC power for operating the MC9500-K.
• Synchronizes information between the MC9500-K and a host computer. Refer to the MC9500-K Mobile
Computer Integrator Guide for information on setting up a partnership between the MC9500-K and a host computer.
• Charges the MC9500-K’s battery.
Communication and Charging the MC9500-K Battery
To charge the MC9500-K battery and to communicate with a host computer:
1.
Ensure that the cradle is connected to power and to a host computer.
2.
Align and hook the MC9500-K interface pocket onto the cradle’s cleat.
1
2
Install
2
Remove
1
Figure 8-1 Hooking the MC9500-K onto the Single Bay USB Cradle
Battery Status LED
Interface Pocket
Cleat
Accessories 8 - 5
Figure 8-2 MC9500-K Battery Charging
8 - 6 MC9500-K Mobile Computer User Guide
Single Slot Battery Charger
This section describes how to use a Single Slot Battery Charger.
Charging the Battery
To charge a spare battery:
1.
Ensure that the charger is connected to power.
2.
Insert the spare battery into the slot to begin charging.
Figure 8-3 Single Slot Spare Battery Charging
The charging status is indicated on the front of the battery. See Table 2-7 on page 2-12
for charging status indications. The 4800 mAh battery fully charges in less than six hours.
Accessories 8 - 7
Four Bay Charge Only Cradle
This section describes how to use a Four Bay Charge Only cradle with the MC9500-K.
The Four Bay Charge Only cradle:
• Provides 5.4 VDC power for operating the MC9500-K.
• Simultaneously charges up to four MC9500-K devices.
• Mounts on a wall or desktop using the appropriate mounting bracket.
Charging
To charge the MC9500-K:
1.
Ensure that the cradle is connected to power.
2.
Align and hook the MC9500-K interface pocket onto the cradle’s cleat. Optional guide cups can be used to assist in placement of the MC9500-K onto the cradle.
1
2
Install
2
Remove 1
Figure 8-4 Hooking the MC9500-K onto a Four Slot Cradle
8 - 8 MC9500-K Mobile Computer User Guide
Figure 8-5 MC9500-K Four Bay Charge Only Cradle with Optional Guide Cups
The MC9500-K’s Battery Status LED shows the status of the battery charging in the MC9500-K. See
Accessories 8 - 9
Four Bay Ethernet Cradle
This section describes how to use a Four Bay Ethernet cradle with the MC9500-K. For setup and cradle communication setup procedures refer to the MC9500-K Mobile Computer Integrator Guide.
The Four Bay Ethernet cradle:
• Provides 5.4 VDC power for operating the MC9500-K.
• Connects up to four MC9500-K devices to an Ethernet network.
• Simultaneously charges up to four MC9500-K devices.
• Mounts on a wall or desktop using the appropriate mounting bracket.
Communication and Charging
To charge the MC9500-K battery and communicate with a host computer:
1.
Ensure that the cradle is connected to power and an Ethernet hub.
2.
Align and hook the MC9500-K interface pocket onto the cradle’s cleat. If available, use the guide to assist in
placement of the MC9500-K onto the cradle. See Figure 8-4 on page 8-7
.
Figure 8-6 Four Bay Ethernet Cradle with Optional Guide Cups
The MC9500-K’s Battery Status LED shows the status of the battery charging in the MC9500-K. See
8 - 10 MC9500-K Mobile Computer User Guide
LED Indicators
Speed LED
The cradle’s green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10Mbps.
Link LED
The cradle’s yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is not lit it indicates there is no link.
Link LED
Yellow)
Speed LED
(Green)
Figure 8-7 Four Slot Ethernet Cradle LED Indications
Accessories 8 - 11
Four Slot Battery Charger
This section describes how to use the Four Slot Battery Charger.
The Four Slot Battery Charger:
• Simultaneously charges up to four MC9500-K batteries.
• Mounts on a wall or desk using the appropriate mounting bracket.
Battery Charging
To charge a battery:
1.
Ensure that the charger is connected to power.
2.
Insert a battery into a battery charging slot and gently press the battery into the slot to ensure proper contact.
Battery
Figure 8-8 Four Slot Battery Charger
The charging status is indicated on the front of the battery. See Table 2-7 on page 2-12
for charging status indications. The 4800 mAh battery fully charges in less than six hours.
8 - 12 MC9500-K Mobile Computer User Guide
Vehicle Cradle
This section describes how to use a vehicle cradle with the MC9500-K. For cradle installation and communication setup procedures refer to the VCD9500 Vehicle Cradle Quick Reference Guide.
Once installed in a vehicle, the cradle:
• holds the MC9500-K securely in place
• provides power for operating the MC9500-K
• re-charges the battery in the MC9500-K.
Charging the MC9500-K Battery
Insert the MC9500-K into the vehicle cradle with the display facing out.
Push back the level forward to lock the MC9500-K into place. The MC9500-K automatically begins charging.
NOTE
The MC9500-K will not begin charging unless the side level is locked into place.
Side Lever
Figure 8-9 Vehicle Cradle
CAUTION
Ensure the MC9500-K is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola is not responsible for any loss resulting from the use of the products while driving.
To remove the MC9500-K, push the side levers toward the back of the Vehicle cradle. Lift the MC9500-K out of the cradle.
Vehicle Battery Charger
This section describes how to use the Vehicle Battery Charger.
Charging the Battery
To charge a spare battery:
1.
Ensure that the charger is connected to power.
2.
Insert the spare battery into the slot to begin charging.
Release Button
Accessories 8 - 13
Figure 8-10 Vehicle Battery Charger
The charging status is indicated on the front of the battery. See Table 2-7 on page 2-12
for charging status indications. The 4800 mAh battery fully charges in less than six hours.
To remove the battery, press the release button. The battery ejects from the charger.
8 - 14 MC9500-K Mobile Computer User Guide
Magnetic Stripe Reader
This section describes how to set up and use the snap-on (Magnetic Stripe Reader (MSR) with the MC9500-K. The
MSR snaps on to the back of the MC9500-K and removes easily when not in use.
When attached to the MC9500-K, the MSR allows the MC9500-K to capture data from magnetic stripe cards. To download sample MSR data capture software, visit the Support Central web site.
To charge to MC9500-K with the MSR attached,
NOTE
While the MC9500-K with MSR is attached to ta Single Bay USB Cradle, a Four Bay Ethernet Cradle or a
USB/Charging Cable, Operation of the MSR is disabled.
If attaching the MC9500-K with the MSR onto a Four Bay Cradle, remove the optional guide cup before attaching the MC9500-K.
Attaching and Removing the MSR
To attach, slide the cleat of the MSR into the interface pocket of the MC9500-K and snap into place.
Release Button
Figure 8-11 MSR Installation
To remove the MSR, press the release button and lift off the MC9500-K.
Using the MSR
Install an MSR enabled application onto the MC9500-K.
To use the MSR:
1.
Attach the MSR to the MC9500-K.
2.
Power on the MC9500-K.
3.
Launch the MSR application.
Accessories 8 - 15
4.
Swipe the magnetic stripe card through the MSR, with the magnetic stripe on the card facing away from the
MC9500-K. Swipe the card in either direction, up and down or down and up. For best results, gently press the card against the back of the MSR while swiping to ensure contact with the reader.
Figure 8-12 Swipe Card through MSR
5.
The application indicates if the data has been read correctly.
8 - 16 MC9500-K Mobile Computer User Guide
Cables
This section describes how to set up and use the cables. The cables are available with a variety of connection capabilities.
The following communication/charge cables are available:
• USB/Charge cable
• Provide the MC9500-K with operating and charging power when used with the Motorola approved power supply.
• Synchronize information between the MC9500-K and a host computer. With customized or third party software, it can also synchronize the MC9500-K with corporate databases.
Figure 8-13 USB/Charge Cable
• Charge Only cable
• Provide the MC9500-K with operating and charging power when used with the Motorola approved power supply.
• Single Bay Cradle/Charger Y Cable
• Provide the power to a Single Bay USB Cradle and Single Slot Battery Charger or two Single Slot Battery
Chargers off one power supply when used with the Motorola approved power supply.
Figure 8-14 Single Slot Cradle/Charger Y-Cable
• Auto Charge cable.
• Provides the MC9500-K or Vehicle Battery Charger with operating and charging power tough a cigarette lighter.
Accessories 8 - 17
Vehicle Adapter Module
Figure 8-15 Auto Charge Cable
Release Button
Figure 8-16 Cable Installation
Battery Charging and Operating Power
The communication/charge cables can charge the MC9500-K battery and supply operating power.
To charge the MC9500-K battery:
1.
Connect the cable power input connector to the Motorola approved power source.
2.
Align the cleat on the cable with the interface pocket on the back of the MC9500-K.
The MC9500-K amber Battery Status LED indicates the MC9500-K battery charging status. The 4800 mAh
battery charges in less than six hours. See Table 1-1 on page 1-7
for charging status indications.
3.
When charging is complete, press the release button up and remove the cable from the MC9500-K.
8 - 18 MC9500-K Mobile Computer User Guide
Chapter 9 Maintenance & Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the MC9500-K, and provides troubleshooting solutions for potential problems during MC9500-K operation.
Maintaining the MC9500-K
For trouble-free service, observe the following tips when using the MC9500-K:
• Do not scratch the screen of the MC9500-K. When working with the MC9500-K, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the MC9500-K screen.
Motorola recommends using a screen protector, p/n KT-122010-01R.
• The touch-sensitive screen of the MC9500-K is polycarbonate. Do not to drop the MC9500-K or subject it to strong impact.
• Protect the MC9500-K from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.
• Do not store the MC9500-K in any location that is dusty, damp or wet.
• Use a soft lens cloth to clean the MC9500-K. If the surface of the MC9500-K screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.
• Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns. The battery provides health status to assist in determining
useful battery life. See Chapter 2, Battery Management for more information.
• Do not scratch the exit window. Clean the window periodically. Dust, contamination, and scratches on the exit window can cause visible blemishes in the images captured with the Imager.
9 - 2 MC9500-K Mobile Computer User Guide
• A screen protector is applied to the MC9500-K. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays. Benefits include:
• Protection from scratches and gouges
• Durable writing and touch surface with tactile feel
• Abrasion and chemical resistance
• Glare reduction
• Keeping the device’s screen looking new
• Quick and easy installation.
Removing the Screen Protector
A screen protector is applied to the MC9500-K. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays.
To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display.
Lift Screen
Protector
Corner
Figure 9-1 Removing the Screen Protector
CAUTION
Do not use a sharp object to remove the protector. Doing so can damage the display.
NOTE
Not using a screen protector can affect warranty coverage. To purchase replacement protectors, contact your local account manager or Motorola, Inc. These include screen protector installation instructions. Part number:
KT-122010-01R Screen Protector 3/pk.
Battery Safety Guidelines
• The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
• Follow battery usage, storage, and charging guidelines found in the user's guide.
• Improper battery use may result in a fire, explosion, or other hazard.
Maintenance & Troubleshooting 9 - 3
• To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and
+104 ºF (0 ºC and +40 ºC)
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.
• For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.
• To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
• Battery usage by children should be supervised.
• Please follow local regulations to properly dispose of used re-chargeable batteries.
• Do not dispose of batteries in fire.
• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.
Cleaning
CAUTION
Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola for more information.
WARNING
!
Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Materials Required
• Alcohol wipes
• Lens tissue
• Cotton tipped applicators
9 - 4 MC9500-K Mobile Computer User Guide
• Isopropyl alcohol
• Can of compressed air with a tube.
Cleaning the MC9500-K
Housing
Using the alcohol wipes, wipe the housing including keys and in-between keys.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Scanner Exit Window
Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.
Interface Connector
1.
Remove the battery from MC9500-K. See
Replacing the Battery on page 1-8
.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the interface connector on the back of the MC9500-K. Do not leave any cotton residue on the connector.
4.
Repeat at least three times.
5.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6.
Use a dry cotton tipped applicator and repeat steps 3 through 5.
7.
Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
8.
Inspect the area for any grease or dirt, repeat if required.
9.
Replace the battery.
Battery Contacts
1.
Remove the battery from MC9500-K. See
Replacing the Battery on page 1-8
.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the battery contacts on the back of the battery. Do not leave any cotton residue on the contacts.
4.
Repeat at least three times.
5.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the contact area.
6.
Use a dry cotton tipped applicator and repeat steps 3 through 5.
7.
Spray compressed air on the contact area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
Maintenance & Troubleshooting 9 - 5
8.
Inspect the area for any grease or dirt, repeat if required.
9.
Replace the battery in the MC9500-K.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1.
Remove the DC power cable from the cradle.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator along the pins of the connector(s). Slowly move the applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the connector.
4.
All sides of the connector should also be rubbed with the cotton tipped applicator.
5.
Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.
6.
Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7.
If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required. However when used in dirty environments it may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
9 - 6 MC9500-K Mobile Computer User Guide
Troubleshooting
MC9500-K
Table 9-1 Troubleshooting the MC9500-K
Problem Cause
MC9500-K does not turn on.
Battery not charged.
Battery did not charge.
Solution
Charge or replace the battery in the MC9500-K.
Battery not installed properly.
Install the battery properly. See Installing the Battery on page 1-6
.
System crash.
Battery failed.
Perform a warm boot. If the MC9500-K still does not turn on, perform a cold boot. See
Resetting the MC9500-K on page 3-3 .
Replace battery. If the MC9500-K still does not operate, perform a warm boot, then a cold boot. See
Resetting the MC9500-K on page 3-3
.
Cannot see characters on display.
During data communication, no data transmitted, or transmitted data was incomplete.
No sound.
No power to cradle or cable.
Ensure that power is applied to the cradle or cable. The Battery
Status LED flashes amber to indicate that the MC9500-K is charging.
MC9500-K removed from cradle while battery was charging.
Hook the MC9500-K onto the cradle. The 4800 mAh battery fully charges in less than six hours.
Extreme battery temperature.
MC9500-K not functioning.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Perform a warm boot. If the MC9500-K still does not turn on, perform a cold boot. See
Press the Power button.
Resetting the MC9500-K on page 3-3 .
MC9500-K not powered on.
MC9500-K removed from cradle or disconnected from host computer during communication.
Replace the MC9500-K onto the cradle, or reattach the communication cable and re-transmit.
Incorrect cable configuration.
See the system administrator.
Communication software was incorrectly installed or configured.
Perform setup. Refer to the MC9500-K Mobile Computer
Integrator Guide for details.
Volume setting is low or turned off.
Adjust the volume. See
.
Maintenance & Troubleshooting 9 - 7
Table 9-1 Troubleshooting the MC9500-K (Continued)
Problem
MC9500-K shuts off.
Cause
MC9500-K is inactive.
Solution
The MC9500-K turns off after a period of inactivity. If the
MC9500-K is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC9500-K is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start > Settings > System tab and tapping the Power icon. Select the Advanced tab and change the setting for a longer delay before the automatic shutoff feature activates.
Battery is depleted.
Replace the battery.
Battery is not inserted properly.
Insert the battery properly. See Installing the Battery on page 1-6 .
Tapping the window buttons or icons does not activate the corresponding feature.
Screen is not calibrated correctly.
The MC9500-K is not responding.
A message appears stating that the
MC9500-K memory is full.
Too many files stored on the
MC9500-K.
Too many applications installed on the
MC9500-K.
The MC9500-K’s battery is low.
The Battery Status
LED flashes with the
Power button is pressed and the
MC9500-K does not turn on.
Camera application does not launch.
DataWedge application running.
Re-calibrate the screen. Tap Start > Settings > System tab >
Screen icon > Align Screen button.
.
Remove user-installed applications on the MC9500-K to recover memory. Select Start > Settings > System tab and tap the
Remove Programs icon. Select the unused program and tap
Remove.
Recharge the battery.
Resetting the MC9500-K on page
Delete unused memos and records. If necessary, save these records on the host computer (or use an microSD card for additional memory).
Stop DataWedge application. Tap Start > Settings > System >
Task Manager. Select DataWedge application and tap End Task.
9 - 8 MC9500-K Mobile Computer User Guide
Table 9-1 Troubleshooting the MC9500-K (Continued)
Problem
The MC9500-K does not decode with reading bar code.
Cause
Scanning application is not loaded.
Solution
Load a scanning application on the MC9500-K. See your system administrator.
Unreadable bar code.
Ensure the symbol is not defaced.
Distance between exit window and bar code is incorrect.
Place the MC9500-K within proper scanning range.
MC9500-K is not programmed for the bar code.
Program the MC9500-K to accept the type of bar code being scanned. Refer to the EMDK or Control Panel application.
MC9500-K is not programmed to generate a beep.
Battery is low.
If the MC9500-K does not beep on a good decode, set the application to generate a beep on good decode.
If the scanner stops emitting a laser beam upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the MC9500-K low battery condition notification.
Note: If the scanner is still not reading symbols, contact the distributor or Motorola.
Bluetooth Connection
Table 9-2 Troubleshooting Bluetooth Connection
Problem Cause
MC9500-K cannot find any Bluetooth devices nearby.
Too far from other
Bluetooth devices.
Solution
Move closer to the other Bluetooth device(s), within a range of 10 meters.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s) nearby are not turned on.
When trying to connect a Bluetooth phone and
MC9500-K, the phone thinks a previously paired
MC9500-K is used.
The Bluetooth device(s) are not in discoverable mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer to the device’s user documentation for help.
The phone remembers the name and address of the MC9500-K it last paired with via the Bluetooth radio.
Manually delete the pairing device and name from the phone. Refer to the phone’s user documentation for instructions.
Maintenance & Troubleshooting 9 - 9
Single Bay USB Cradle
Table 9-3 Troubleshooting the Single Bay USB Cradle
Symptom
MC9500-K battery is not charging.
Possible Cause
MC9500-K was removed from cradle or cradle was unplugged from AC power too soon.
Action
Ensure cradle is receiving power. Ensure MC9500-K is seated correctly. Confirm main battery is charging under Start > Settings
> System > Power . The 4800 mAh battery fully charges in less than six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
No power to cradle.
Ensure that power is applied to the cradle. The Battery Status LED flashes amber to indicate that the MC9500-K is charging.
Remove and re-insert the MC9500-K onto the cradle properly.
The MC9500-K is not fully seated in the cradle.
During data communication, no data transmits, or transmitted data was incomplete.
Extreme battery temperature.
Single Bay USB
Cradle is not functioning properly.
MC9500-K removed from cradle during communications.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Replace the Single Bay USB Cradle.
Replace MC9500-K in cradle and retransmit.
Communication software is not installed or configured properly.
Perform setup as described in the MC9500-K Mobile Computer
Integrator Guide.
9 - 10 MC9500-K Mobile Computer User Guide
Single Slot Battery Charger
Table 9-4 Single Slot Battery Charger
Symptom Possible Cause
Spare battery is not charging.
Battery not fully seated in charging slot.
Battery inserted incorrectly.
Battery is faulty.
No power to charger.
Single Slot Battery
Charger is not functioning properly.
Remove and re-insert the spare battery in the cradle, ensuring it is properly seated.
Action
Re-insert the battery so the charging contacts on the battery align with the contacts on the cradle.
Verify that other batteries charge properly. If so, replace the faulty battery.
Ensure that power is applied to the charger. The Battery Status
LED flashes amber to indicate that the battery is charging.
Replace the Single Slot Battery Charger.
Four Bay Ethernet Cradle
Table 9-5 Troubleshooting the Four Bay Ethernet Cradle
Symptom Cause
During communication, no data transmits, or transmitted data was incomplete.
MC9500-K removed from cradle during communications.
MC9500-K has no active connection.
Solution
Replace MC9500-K in cradle and retransmit.
The Link LED flashes yellow if there is an active connection. See
Four Bay Ethernet Cradle on page 8-9
.
Maintenance & Troubleshooting 9 - 11
Table 9-5 Troubleshooting the Four Bay Ethernet Cradle (Continued)
Symptom Cause
Battery is not charging.
MC9500-K removed from the cradle too soon.
Solution
Replace the MC9500-K in the cradle. The 4800 mAh battery fully charges in less than six hours. Tap Start > Settings > System >
Power to view battery status.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
No power to cradle.
Ensure that power is applied to the cradle. The Battery Status LED flashes amber to indicate that the MC9500-K is charging.
MC9500-K is not inserted correctly in the cradle.
Remove the MC9500-K and reinsert it correctly. Verify charging is active. Tap Start > Settings > System > Power to view battery status.
Ambient temperature of the cradle is too warm.
Single Four Bay
Ethernet Cradle is not functioning properly.
Move the cradle to an area where the ambient temperature is between 0°C (32°F) and 35°C (95°F).
Replace the Four Bay Ethernet Cradle.
Four Bay Charge Only Cradle
Table 9-6 Troubleshooting the Four Bay Ethernet Cradle
Symptom Cause
Battery is not charging.
MC9500-K removed from the cradle too soon.
Solution
Replace the MC9500-K in the cradle. The 4800 mAh battery fully charges in less than six hours. Tap Start > Settings > System >
Power to view battery status.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
No power to cradle.
Ensure that power is applied to the cradle. The Battery Status LED flashes amber to indicate that the MC9500-K is charging.
MC9500-K is not inserted correctly in the cradle.
Remove the MC9500-K and reinsert it correctly. Verify charging is active. Tap Start > Settings > System > Power to view battery status.
Ambient temperature of the cradle is too warm.
Four Bay Charge
Only Cradle is not functioning properly.
Move the cradle to an area where the ambient temperature is between 0°C (32°F) and 35°C (95°F).
Replace the Four Bay Charge Only Cradle.
9 - 12 MC9500-K Mobile Computer User Guide
Vehicle Cradle
Table 9-7 Troubleshooting the Vehicle Cradle
Symptom Possible Cause
MC9500-K battery charging LED does not light up.
MC9500-K battery is not recharging.
Cradle is not receiving power.
MC9500-K was removed from the cradle too soon.
Action
Ensure the power input cable is securely connected to the cradle’s power port.
Replace the MC9500-K in the cradle. The 4800 mAh battery fully charges in less than six hours.
Battery is faulty.
No power to charger.
MC9500-K is not placed correctly in the cradle.
Replace the battery.
Ensure that power is applied to the charger. The Battery Status
LED flashes amber to indicate that the battery is charging.
Remove the MC9500-K from the cradle, and re-insert correctly. If the battery still does not charge, contact customer support.
The MC9500-K battery charging LED slowly blinks amber when the MC9500-K is correctly inserted and charging.
Move to an area where the ambient temperature is between 0 o
C and 35 o
C.
Ambient temperature of the cradle is too warm.
Vehicle Cradle is not functioning properly.
Replace the Vehicle Cradle.
Maintenance & Troubleshooting 9 - 13
Four Slot Battery Charger
r
Table 9-8 Troubleshooting The Four Slot Battery Charger
Symptom Possible Cause
Battery not charging.
Battery was removed from the charger or charger was unplugged from AC power too soon.
Action
Re-insert the battery in the charger or re-connect the charger’s power supply. The 4800 mAh battery fully charges in less than six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
No power to charger.
Four Slot Battery
Charger is not functioning properly.
Ensure that power is applied to the charger. The Battery Status
LED flashes amber to indicate that the battery is charging.
Battery contacts not connected to charger.
Verify that the battery is seated in the battery well correctly with the contacts facing down.
Replace the Four Slot Battery Charger.
Cables
Table 9-9 Troubleshooting the Cables
Symptom Possible Cause
MC9500-K battery is not charging.
MC9500-K was disconnected from
AC power too soon.
Action
Connect the power cable correctly. Confirm main battery is charging under Start > Settings > System > Power . The 4800 mAh battery fully charges in less than six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
No power to cable.
Ensure that power is applied to the cable. The Battery Status LED flashes amber to indicate that the battery is charging.
The MC9500-K is not fully attached to power.
Detach and re-attach the power cable to the MC9500-K, ensuring it is firmly connected.
Cable is not functioning properly.
Replace the cable.
9 - 14 MC9500-K Mobile Computer User Guide
Table 9-9 Troubleshooting the Cables (Continued)
Symptom Possible Cause Action
Re-attach the cable and retransmit.
During data communication, no data transmits, or transmitted data was incomplete.
Cable was disconnected from
MC9500-K during communications.
Incorrect cable configuration.
See the system administrator.
Communication software is not installed or configured properly.
Perform setup as described in the MC9500-K Mobile Computer
Integrator Guide.
Magnetic Stripe Reader
Table 9-10 Troubleshooting the Magnetic Stripe Reader
Symptom Possible Cause
MSR cannot read card.
MSR removed from
MC9500-K during card swipe.
Action
Reattach MSR to MC9500-K and reswipe the card.
MC9500-K battery is not charging.
Faulty magnetic stripe on card.
See the system administrator.
MSR application is not installed or configured properly.
Ensure the MSR application is installed on the MC9500-K.
Ensure the MSR application is configured correctly.
MC9500-K was removed from MSR or MSR was unplugged from AC power too soon.
Ensure MSR is attached correctly.
During data communication, no data transmits, or transmitted data was incomplete.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
The MC9500-K is not fully attached to the MSR.
Detach and re-attach the MSR to the MC9500-K, ensuring it is firmly connected.
MSR is faulty.
Replace MSR.
MC9500-K detached from
MSR during communications.
Communication software is not installed or configured properly.
Reattach MC9500-K to MSR and retransmit.
Perform setup as described in the MC9500-K Mobile Computer
Integrator Guide.
Appendix A Technical Specifications
MC9500-K Technical Specifications
The following tables summarize the mobile computer’s intended operating environment and technical hardware specifications.
MC9500-K
Table A-1 MC9500-K Technical Specifications
Item
Physical Characteristics
Dimensions Height: 23.36 cm (9.2 in.)
Depth: 5.08 cm (2.0 in.)
Width: 8.89 cm (3.5 in.)
Weight
Display
Description
623.7 g (22 oz.)
Transflective color 3.7” VGA with backlight, TFT-LCD, 65K colors,
480 pixels W x 640 pixels L
Touch Panel
Backlight
Battery
Expansion Slot
Network Connections
Notification
Keypad Options
Polycarbonate analog resistive touch
LED backlight
Rechargeable Lithium Ion 3.7V, 4800 mAh Smart battery
User accessible microSD slot. Supports up to 16 GB cards.
High-speed USB client, full-speed USB host
Programmable LED, audio notifications and vibrator alerts.
Alpha Primary
Alpha Numeric
Calculator Numeric
Telephony Numeric
A - 2 MC9500-K Mobile Computer User Guide
Table A-1 MC9500-K Technical Specifications (Continued)
Audio
Item Description
VoWWAN; VoWLAN; TEAM Express compliant, rugged audio connector; high-quality speakerphone; headset (wired or Bluetooth) and handset and speaker phone modes (Applies to all models except MC959B, which is data only).
Performance Characteristics
CPU
Operating System
Marvell PXA320 processor at 806 MHz
MC9590: Microsoft
®
Windows Mobile™ 6.1 or 6.5.3 Classic
MC9596 and MC9598: Microsoft
®
Windows Mobile™ 6.1 or 6.5.3 Professional
MC959B: Windows Mobile 6.1 Professional
Memory
Interface
Output Power
User Environment
128 MB RAM/512MB Flash or 256 MB RAM/1 GB Flash
USB 2.0 Client/USB 1.1 Host
USB: 5 VDC @ 500 mA max.
Operating Temperature
Storage Temperature
Charging Temperature
Humidity
Drop Specification
-20°C to 50°C (-4°F to 122°F)
-40°C to 70°C (-40°F to 158°F)
32°F to 104°F / 0° C to 40° C
5 - 95% non-condensing
Tumble
Electrostatic Discharge (ESD)
Sealing
1.8 m (6 ft.) drop to concrete across the operating temperature range; meets and exceeds applicable MIL-STD-810G drop specifications.
2000 1 m (3.2 ft.) tumbles (4,000 hits) at room temperature; meets and exceeds applicable IEC tumble specifications.
+/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge
IP67 sealing; meets and exceeds applicable IEC sealing specifications.
Wireless WAN Data and Voice Communications
Wireless Wide Area Network
(WWAN) radios
MC9596: GSM: GPRS/HSDPA (850, 900, 1800, 1900 and 2100 MHz)
MC9598: CDMA: EvDO Rev. A (850 and 1900MHz)
MC959B: GSM: GPRS/HSDPA (850, 900, 1800, 1900 and 2100 MHz)
CDMA: EvDO Rev. A (800 and 1900MHz)
Wireless LAN Data and Voice Communications
Wireless Local Area Network
(WLAN) radio
Tri-mode IEEE
®
802.11a/b/g
Data Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Technical Specifications A - 3
Table A-1 MC9500-K Technical Specifications (Continued)
Item
Operating Channels
Description
Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual operating channels/frequencies depend on regulatory rules and certification agency
WLAN Security TKIP, AES, WPA (Personal or Enterprise), WPA2 (Personal or Enterprise),
802.1x, EAP-TLS, TTLS (CHAP, MS-CHAP, MS-CHAPv2, PAP or MD5), PEAP
(TLS, MSCHAPv2, EAP-GTC), LEAP, EAP-FAST (TLS, MS-CHAPv2,
EAP-GTC), CCXv4 certified, support for IPv6, FIPS140-2 certified
Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division
Multiplexing (OFDM)
Internal with diversity Antenna
Voice Communication
IrDA
Regulatory
Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE
802.11 a/b/g direct sequence wireless LAN, Wi-Fi Multimedia (WMM), Motorola
Voice Quality manager (VQM)
Wireless PAN Data and Voice Communications
Bluetooth Class II, v 2.1 with EDR; internal antenna.
Infra-red port for connection to printers and other devices.
Electrical Safety
Environmental
WLAN and Bluetooth (PAN)
Wireless Wide Area Network
IEC/UL/CSA/EN 60950-1
RoHS-compliant
USA: FCC Part 15.247, 15.407
Canada: RSS-210
EU: EN 300 328, EN 301 893
Japan: ARIB STD-T33, T66, T70, T71
Australia: AS/NZS 4268s
GSM-HSDPA
Global: 3GPP TS 51.010, 3GPP TS 34.121, 3GPP TS 34.123, GCF approved module
USA: FCC Part 22, Part 24
Canada: RSS-132, RSS-133
EU: EN 301 511, EN 301 908
Australia: AS/ACIF S 024
CDMA-EvDO Rev A
USA: FCC Part 22, Part 24
Canada: RSS-129, RSS-133
HAC compliant
A - 4 MC9500-K Mobile Computer User Guide
Table A-1 MC9500-K Technical Specifications (Continued)
RF Exposure
Item Description
USA: FCC Part 2, FCC OET Bulletin 65 Supplement C
Canada: RSS-102
EU: EN 50360
Japan: ARIB STD T56
Australia: Radio communications Standard 2003
EMI/RFI USA: FCC Part 15, Class B
Canada: ICES 003 Class B
EU: EN55022 Class B, EN55024, EN 301 489-1, EN 301 489-7, EN 301
489-17, EN 301 489-19, EN 301 489-24, EN 60601-1-2, EN 50121-3-2, EN
50121-4
Australia: AS/NZS CISPR-22
IEC/Class 2/FDA Class ll in accordance with IEC60825-1/EN60825-1 Laser Safety
Data Capture Specifications
Options 1D laser scanner
2D imager
1D laser scanner and color camera
2D imager and color camera
Linear 1D Scanner (SE950) Specifications
Optical Resolution 4mil minimum element width
Roll
Pitch Angle
Skew Tolerance
Ambient Light
+/- 35° from vertical
+/- 65° from normal
+/- 50° from normal
10,000 ft. candles (107,640 Lux)
Shock
Scan Rate
2,000 +/- 5% G
104 (+/- 12) scans/sec (bidirectional)
Scan Angle 47° +/- 5° (typical); 35° +/- 3° reduced
2D Imager Engine (SE4500-SR) Specifications
Field of View Horizontal - 40°
Vertical - 25°
Optical Resolution
Roll
Pitch Angle
Skew Tolerance
Ambient Light
752 H x 480 V pixels (gray scale)
360°
+/- 60° from normal
+/- 60° from normal
9,000 ft. candles (96,900 Lux)
Technical Specifications A - 5
Table A-1 MC9500-K Technical Specifications (Continued)
Item
Shock
Focal Distance from center of exit window
2,000 +/- 5% G
19 cm (7.5 in.)
Aiming Element (VLD)
Illumination Element (LED)
Camera Specifications
Resolution
655 nm +/- 10 nm
625 nm +/- 5 nm LEDs (2x)
Description
2 Mega pixel with flash and auto focus.
A - 6 MC9500-K Mobile Computer User Guide
Table A-2 Data Capture Options
Item
Laser Decode Capability Code 39
Codabar
Interleaved 2 of 5
MSI
UPC/EAN supplementals
Webcode
GS1 DataBar Truncated
GS1 DataBar Expanded
GS1 DataBar Stacked Omni
Description
Code 128
Code 11
EAN-8
UPCA
Coupon Code
Chinese 2 of 5
GS1 DataBar Limited
Code 93
Discrete 2 of 5
EAN-13
UPCE
Trioptic 39
GS1 DataBar
GS1 DataBar Stacked
GS1 DataBar Expanded Stacked
Imaging Decode Capability Code 39
Codabar
Discrete 2 of 5
EAN-13
Code 128
Code 11
MSI
UPCA
UPC/EAN supplementals Coupon Code
Webcode TLC39
Composite C
Macro PDF-417
Micro PDF-417
(Macro) Micro PDF-417
Code 93
Interleaved 2 of 5
EAN-8
UPCE
Trioptic 39
Composite AB
PDF-417
QR Code
Data Matrix
US Planet
Canadian 4-state
Chinese 2 of 5
Maxi Code
UK 4-state
Japanese 4-state
USPS 4-state (US4CB)
US Postnet
Australian 4-state
Dutch Kix
Aztec microQR
GS1 DataBar Truncated
GS1 DataBar Expanded
GS1 DataBar Stacked Omni
GS1 DataBar
GS1 DataBar Limited
GS1 DataBar Expanded Stacked
GS1 DataBar Stacked
Camera Decode Capability Code 39
Codabar
Discrete 2 of 5
EAN-13
UPC/EAN supplementals
Webcode
Composite C
Macro PDF-417
Data Matrix
US Planet
Canadian 4-state
GS1 DataBar
GS1 DataBar Truncated
GS1 DataBar Expanded
GS1 DataBar Stacked Omni
Code 128
Code 11
MSI
UPCA
Coupon Code
TLC39
Micro PDF-417
(Macro) Micro PDF-417
Maxi Code
UK 4-state
Japanese 4-state
GS1 DataBar Limited
Code 93
Interleaved 2 of 5
EAN-8
UPCE
Trioptic 39
Composite AB
PDF-417
QR Code
US Postnet
Australian 4-state
Dutch Kix
GS1 DataBar Stacked
GS1 DataBar Expanded Stacked
Technical Specifications A - 7
MC9500-K Accessory Specifications
Single Bay USB Cradle
Table A-3 Single Bay USB Cradle Technical Specifications
Feature
Dimensions Height: 15.45 cm (6.08 in.)
Width: 12.00 cm (4.72 in.)
Depth: 18.90 cm (7.44 in.)
Weight
Input Power
Power Consumption
Interface
430 g (15.2 oz)
12 VDC
22 watts
USB
Operating Temperature
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
0°C to 50°C (32°F to 122°F)
Description
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Single Slot Battery Charger
Table A-4 Single Slot Battery Charger Technical Specifications
Feature
Dimensions Height: 11.15 cm (4.39 in.)
Width: 7.70 cm (3.03 in.)
Depth: 9.95 cm (3.92 in.)
Weight
Input Power
Power Consumption
Interface
Operating Temperature
Storage Temperature
105 g (3.7 oz)
12 VDC
4.7 watts
USB
0°C to 40°C (32°F to 122°F)
Description
-40°C to 70°C (-40°F to 158°F)
A - 8 MC9500-K Mobile Computer User Guide
Table A-4 Single Slot Battery Charger Technical Specifications (Continued)
Feature Description
Charging Temperature
Humidity
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
Drop
Electrostatic Discharge (ESD)
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Four Bay Ethernet Cradle
Table A-5 Four Bay Ethernet Cradle Technical Specifications
Feature
Dimensions Height: 11.3 cm (4.45 in.)
Width: 45.7 cm (18.00 in.)
Depth:5.6 cm (2.20 in.)
Weight
Input Power
Power Consumption
Interface
735 g (1.47 lb)
12 VDC
88 watts
Ethernet
Operating Temperature
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
0°C to 50°C (32°F to 122°F)
Description
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Technical Specifications A - 9
Four Bay Charge Only Cradle
Table A-6 Four Bay Charge Only Cradle Technical Specifications
Feature
Dimensions Height: 11.3 cm (4.45 in.)
Width: 45.7 cm (18.00 in.)
Depth:5.6 cm (2.20 in.)
Weight
Input Power
Power Consumption
Operating Temperature
705 g (1.41 lb)
12 VDC
88 watts
0°C to 50°C (32°F to 122°F)
Description
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Four Slot Battery Charger
Table A-7 Four Slot Battery Charger Technical Specifications
Feature
Dimensions Height: 3.47 cm (1.37 in.)
Width: 15.50 cm (6.10 in.)
Depth: 21.00 cm (8.27 in.)
Weight
Input Power
Power Consumption
Operating Temperature
Storage Temperature
Charging Temperature
386 g (13.6 oz)
12 VDC
19 watts
0°C to 40°C (32°F to 122°F)
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
Description
A - 10 MC9500-K Mobile Computer User Guide
Table A-7 Four Slot Battery Charger Technical Specifications (Continued)
Feature Description
Humidity
Drop
Electrostatic Discharge (ESD)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Magnetic Stripe Reader
Table A-8 Magnetic Stripe Reader (MSR) Technical Specifications
Feature
Dimensions Height: 3.56 cm (1.4 in.)
Width: 8.38 cm (3.3 in.)
Depth: 7.87 cm (3.1 in.)
Weight
Interface
Format
Swipe Speed
48 g (1.7 oz)
Description
Serial with baud rate up to 19,200
ANSI, ISO, AAMVA, CA DMV, user-configurable generic format
5 to 50 in. (127 to 1270 mm) /sec, bi-directional
Decoders
Mode
Track Reading Capabilities
Operating Temperature
Storage Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
Generic, Raw Data
Buffered, unbuffered
Tracks 1 and 3: 210 bpi
Track 2: 75 and 210 bpi, autodetect
0°C to 50°C (32°F to 122°F)
-40°C to 70°C (-40°F to 158°F)
5% to 95% non-condensing
1.22 m (4 ft.) drops to concrete
+/- 15 kV air
+/- 8 kV contact
Technical Specifications A - 11
Vehicle Cradle
Table A-9 Vehicle Cradle Technical Specifications
Feature
Dimensions Height: 22.25 cm (8.76 in.)
Width:15.40 cm (6.06 in.)
Depth: 9.75 cm (3.84 in.)
Weight
Input Power
Power Consumption
Operating Temperature
805 g (28.4 oz)
12/24 VDC
22 watts
0°C to 50°C (32°F to 122°F)
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
Description
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
10% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Vehicle Battery Charger
Table A-10 Vehicle Battery Charger Technical Specifications
Feature
Dimensions Height: 14.70 cm (5.79 in.)
Width:6.75 cm (2.66 in.)
Depth:4.75 cm (1.87 in.)
Weight
Input Power
Power Consumption
Operating Temperature
Storage Temperature
Charging Temperature
130 g (4.6 oz)
5.4 VDC
4.7 watts
0°C to 40°C (32°F to 122°F)
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
Description
A - 12 MC9500-K Mobile Computer User Guide
Table A-10 Vehicle Battery Charger Technical Specifications (Continued)
Feature Description
Humidity
Drop
Electrostatic Discharge (ESD)
10% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Appendix B Voice Quality Manager
Introduction
The Voice Quality Manager (VQM) is a software package that resides on the MC9500-K. VQM enables a set of features for Voice over WiFi (VoWiFi) calls, and a sub-set of those features for cellular line calls. The VQM user interface is designed to be intuitive and easy to use, so complex tasks such as enabling the Acoustic Echo
Canceller (AEC) while a call is in progress are done with very little or no user intervention.
Features
The VQM software:
•
•
•
•
•
Improves the voice transmission quality without using additional battery power.
Turns on the AEC for VoWiFi calls automatically, without user intervention.
Prioritizes the outgoing audio IP packets.
Provides user-selectable audio modes (speakerphone and handset) with a single tap of the VQM icon. A
VQM icon in the title bar of the device indicates the audio mode currently in use.
NDIS 5.1 compliant.
Enabling VQM
To enable VQM:
1.
Tap Start > Programs > File Explorer.
2.
Navigate to the Windows folder.
3.
Locate the file VQMAudioNotify.
4.
Tap the filename to enable VQM.
B - 2 MC9500-K Mobile Computer User Guide
Audio Modes
The MC9500-K can be in any one of the seven different audio modes. The mode is visually indicated by the VQM icon on the title bar.
VQM icon
Figure B-1 VQM Icon in Title Bar
The VQM icon indicates that the device is in speakerphone mode without Acoustic Echo Cancellation (indicated by the gray VQM icon). The audio modes and their corresponding VQM title bar icons are:
Table B-1 VQM Icons
Icon Description
Speakerphone with Acoustic Echo Cancellation.
Speakerphone without Acoustic Echo Cancellation.
Handset with Acoustic Echo Cancellation (device is in handset mode only while on a call).
Headset while on a call (Acoustic Echo Cancellation is not enabled for Bluetooth headsets).
Headset while not on a call.
Bluetooth headset while on a call (Acoustic Echo Cancellation is not enabled for
Bluetooth headsets). White icon.
Bluetooth headset while not on a call. Gray icon.
Changing Audio Modes
Depending upon the audio mode being used, the mode can be changed by tapping the VQM icon in the title bar.
The audio mode can only be changed only while the user is on a call.
Using the Interfaces B - 3
The table below lists the current audio mode and the subsequent audio mode after tapping the VQM icon.
Table B-2 Changing Audio Modes
Audio Mode before Tapping VQM Icon Audio Mode after Tapping VQM Icon
Speakerphone
Handset
Bluetooth headset
Handset
Speakerphone
Speakerphone
If the audio mode is set to speakerphone and the user taps the VQM icon, the audio mode changes to handset.
If the user is using a Bluetooth headset, tapping the VQM icon un-pairs the Bluetooth headset from the device causing the audio to be routed to the default mode. In VQM 2.5, there is no way to go back to the Bluetooth headset using the VQM icon if it is un-paired The only way to reconnect the Bluetooth headset to the device is by using the BTExplorer application.
If the user taps the VQM icon when a wired headset is connected to the mobile device, the audio mode does not change. The audio continues to get routed to the wired headset.
If the user taps the VQM icon while not on a call there is not change to the audio mode.
Tap and hold the VQM icon in the title bar to display a notification dialog box that contains:
•
•
•
AEC: The Acoustic Echo Canceller status
DSCP Marked Packets: The number of outbound voice packets that have been recognized and marked as high priority by VQM.
VQM Version: The VQM version number.
Figure B-2 VQM Audio Control Dialog Box
Voice Packet Prioritization
IP soft phones transmit voice packets in the same manner as any other application that sends data over the network. On a network with different types of traffic, voice packets are given the same priority as any other traffic, and therefore may be subject to delays.
WiFi Multi-media (WMM) is a solution to this problem. WMM is a specification that supports prioritizing traffic, and
“higher-priority” packets can be given preferential treatment.
B - 4 MC9500-K Mobile Computer User Guide
To make use of WMM, the devices that generate traffic must mark their packets as high or normal priority in a field in the IP packet called Differentiated Services Code-Point (DSCP). The wireless infrastructure, which must be configured to support WMM, gives a higher priority to packets that have been marked as high priority through
DSCP marking by the devices that generate traffic.
VQM detects if there is an ongoing Voice over WiFi (VoWiFi) call, and if so, marks outgoing voice packets (Only outgoing voice packets can be marked. The incoming voice packets have already been through the network, so it makes no sense to mark them.) as high-priority using DSCP. This enables WMM-compatible wireless infrastructure to treat the voice packets preferentially. This results in fewer delays for voice packets, which in turn improves the call quality.
Limitations
•
•
There is no VPN support in VQM.
Only the Avaya softphone is currently supported.
Acoustic Echo Cancellation
Acoustic Echo occurs during a voice call when the audio from the earpiece enters the microphone of the same device. This results in the person at the other end hearing back a delayed version of his/her own voice (“Echo”).
Needless to say, “Echo” is not desirable, and needs to be suppressed. This is the functionality performed by the
Acoustic Echo Canceller (AEC). There are two approaches to suppressing the Echo:
•
•
Turn the Acoustic Echo Canceller (AEC) on permanently. This approach is not very efficient because the device consumes more power when the AEC is on.
Turn the Acoustic Echo Canceller (AEC) on only when there is an ongoing call.
VQM follows the second of the two approaches mentioned above.
VQM automatically turns on the Acoustic Echo Canceller (AEC) when the mobile device is in a VoWiFi call. When the call is terminated, VQM turns the AEC off. Note that the AEC is turned on for speakerphone and handset modes and does not get turned on for wired headset and Bluetooth headset modes. The AEC is not required for wired headset because the audio volume is quite low (because of the proximity of the earpiece to the ear), and therefore it is very unlikely for the audio from the earpiece to go in to the mouthpiece. Bluetooth headsets typically have an Echo Canceller built in. Turning the AEC on only while on a call saves battery power, compared to leaving the AEC turned on permanently.
The AEC is not turned on for Cellular calls because the WWAN phone application has a built-in echo canceller.
Disabling VQM
To disable VQM perform a warm boot.
Appendix C Keypads
Introduction
The MC9500-K offers four types modular keypad configurations:
•
•
•
•
Alpha Primary
Alpha Numeric
Calculator Numeric
Telephony Numeric.
C - 2 MC9500-K Mobile Computer User Guide
Alpha Primary Keypad
The Alpha Primary keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers
(0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a
particular character or action. The keypad default is lowercase alpha characters. See Table C-1
for key and button
descriptions and Table C-9 on page C-18
for the keypad’s special functions.
Orange Key LED
Figure C-1 Alpha Primary Keypad Configuration
Keypads C - 3
Table C-1 Alpha Primary Keypad Descriptions
Key
Orange Key
Action
Accesses the secondary layer of characters and actions (shown on the keypad in orange).
Press the Orange key once to activate this mode temporarily, followed by another key.
This illuminates the LED and displays the following icon at the bottom of the screen, until a second key is pressed:
Press the Orange key twice to lock this mode. This illuminates the LED and displays the following icon at the bottom of the screen:
Press the Orange key a third time to unlock.
Scan Activates the scanner/imager in a scan enabled application.
Navigation
Shift
Backspace
Enter
Moves up one item.
Moves left one item when pressed with the Orange key.
Moves down one item.
Moves right one item when pressed with the Orange key.
Changes the state of the alpha characters from lowercase to uppercase.
• Press the Shift key to activate this mode temporarily, followed by another key.
This displays the following icon at the bottom of the screen, until a second key is pressed:
• Press the Shift key twice to lock this mode. This displays the following icon at the bottom of the screen:
Press the Shift key a third time to unlock.
Produces a backspace.
Executes a selected item or function.
CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions. The
icon appears at the bottom of the screen.
Press the Orange key followed by the CTRL key to activate the keypad alternate ALT functions. The icon appears at the bottom of the screen.
C - 4 MC9500-K Mobile Computer User Guide
Table C-1 Alpha Primary Keypad Descriptions (Continued)
Key
SPACE Produces a space character.
ESC Exits the current operation.
Action
TAB Move from one field to another.
I
H
J
E
F
G
B
C
D
Table C-2 Alpha Primary Keypad Input Modes
Key Normal
A a b c d i f j e g h
I
H
J
E
F
G
A
B
C
D
Shift + Key i
6
7 e
4
5 a
1
2
3
Orange + Key
N
O
P
K
L
M l k m n o p
K
L
M
N
O
P
8
9 m
*
0
#
Q
R q r
Q
R q au
Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads C - 5
Table C-2 Alpha Primary Keypad Input Modes (Continued)
Key Normal
S
T
U
V
W
X
‘
-
Y
Z
.
ENTER
TAB
SPACE
.
t
‘ s u v w x y z
-
Enter
Tab
Space
S
T
U
V
W
X
Y
Z
_
<
>
Enter
Tab
Space
Shift + Key
.
w x
‘
-
/
@
?
v y z
Enter
Tab
Space
Orange + Key
BKSP Backspace Backspace Backspace
Note: An application can change the key functions. The keypad may not function exactly as described.
C - 6 MC9500-K Mobile Computer User Guide
Alpha Numeric Keypad
The Alpha Numeric keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers
(0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a
key and button descriptions and
for the keypad’s special functions.
Orange Key LED
Figure C-2 Alpha Numeric Keypad Configuration
Keypads C - 7
Table C-3 Alpha Numeric Keypad Descriptions
Key
Orange Key
Action
Accesses the secondary layer of characters and actions (shown on the keypad in orange).
Press the Orange key once to activate this mode temporarily, followed by another key.
This illuminates the LED and displays the following icon at the bottom of the screen, until a second key is pressed:
Press the Orange key twice to lock this mode. This illuminates the LED and displays the following icon at the bottom of the screen:
Press the Orange key a third time to unlock.
Scan Activates the scanner/imager in a scan enabled application.
Navigation Moves up, down, left or right one item.
Shift
Backspace
Enter
CTRL
Changes the state of the alpha characters from lowercase to uppercase.
• Press the Shift key to activate this mode temporarily, followed by another key.
This displays the following icon at the bottom of the screen, until a second key is pressed:
• Press the Shift key twice to lock this mode. This displays the following icon at the bottom of the screen:
Press the Shift key a third time to unlock.
Produces a backspace.
Executes a selected item or function.
Press and release the CTRL key to activate the keypad alternate CTRL functions. The
icon appears at the bottom of the screen.
Press the Orange key followed by the CTRL key to activate the keypad alternate ALT functions. The icon appears at the bottom of the screen.
C - 8 MC9500-K Mobile Computer User Guide
Table C-3 Alpha Numeric Keypad Descriptions (Continued)
Key
SPACE Produces a space character.
Action
ESC Exits the current operation.
TAB Move from one field to another.
Table C-4 Alpha Numeric Keypad Input Modes
Key Normal
1
2
5
6
3
4
9
0
7
8
A
B
.
,
E
F
C
D f
.
,
1
2
3
4
5
6
7
8
9
0 a b c d e
!
@
#
$
%
^
&
*
(
)
<
>
A
B
C
D
E
F
Shift + Key
,
.
1
2
3
4
5
6
7
8
9
0
?
+
-
*
/
=
Orange + Key
G g G !
Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads C - 9
Table C-4 Alpha Numeric Keypad Input Modes (Continued)
Key Normal
I
H
L
M
J
K
P
Q
N
O
T
U
R
S
X
Y
V
W
Z
ENTER
TAB
SPACE i l t h j k m n o p q r s u v w x y z
Enter
Tab
Space
I
H
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Enter
Tab
Space
Shift + Key
:
&
‘
“ t u x y
@
#
$
%
(
) au s v w z
Enter
Tab
Space
Orange + Key
BKSP Backspace Backspace Backspace
Note: An application can change the key functions. The keypad may not function exactly as described.
C - 10 MC9500-K Mobile Computer User Guide
Calculator Numeric Keypad
The Calculator Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z, both lowercase and uppercase), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce
for the keypad’s special functions.
Orange Key LED
Figure C-3 Calculator Numeric Keypad Configuration
Keypads C - 11
Table C-5 Calculator Numeric Keypad Descriptions
Key
Orange Key
Description
Use this key to access the secondary layer of characters and actions (shown on the keypad in orange). Press the Orange key once to lock the keypad into Alpha state.
A single press illuminates the LED and displays the following icon at the bottom of the screen:
Press the Orange key a second time to return to the normal state.
Press the Orange key, then the Shift key to add a temporary shift (that applies only to the next key pressed) to the orange lock state. This displays the following icon at the bottom of the screen:
Scan Activates the scanner/imager in a scan enabled application.
Navigation Moves up, down, left or right one item.
Alphanumeric
Backspace
In default state, produces the numeric value on the key.
In Alpha state, produces the lower case alphabetic characters on the key. Each key press produces the next alphabetic character in the sequence. For example, press and release the
Orange key and then press the ‘4’ key once to produce the letter ‘j’; press and release the
Orange key and then press the ‘4’ key three times to produce the letter ‘l’.
Press the SHIFT key in Alpha state to produce the upper case alphabetic characters on the key. For example, press and release the Orange key, press and release the SHIFT key, and then press the ‘4’ key once to produce the letter ‘J’; press and release the Orange key, press and release the SHIFT key and then press the ‘4’ key three times to produce the letter ‘L’.
Produces a backspace.
SHIFT Press and release the SHIFT key to activate the keypad alternate SHIFT functions.
A single press displays the following icon at the bottom of the screen, until a second key is pressed:
Press the Orange key, then the Shift key to add a temporary shift (that applies only to the next key pressed) to the orange lock state. This displays the following icon at the bottom of the screen:
C - 12 MC9500-K Mobile Computer User Guide
Table C-5 Calculator Numeric Keypad Descriptions (Continued)
Key Description
Enter Executes a selected item or function.
CTRL
SPACE
ESC
TAB
Press and release the CTRL key to activate the keypad alternate CTRL functions. The icon appears at the bottom of the screen.
Press the Orange key followed by the CTRL key to activate the keypad alternate ALT functions. The icon appears at the bottom of the screen.
Produces a space character.
Exits the current operation.
Move from one field to another.
Table C-6 Calculator Numeric Keypad Input Modes
Orange Key
(Alpha Lowercase Mode)
Key
Numeric Mode
SHIFT
+ Key
1st
Press
2nd
Press
3rd
Press
4th
Press
1
2
1
2
!
@ s v t w u x
S
V
1st
Press
Orange + Shift Keys
(Alpha Uppercase Mode)
2nd
Press
3rd
Press
T
W
U
X
3
4
5
6
7
8
9
3
4
5
6
7
8
9
#
$
%
^
&
*
( j y m p a d g z k n q b e h l f i o r c
Y
J
M
P
A
D
G
Z
K
N
Q
B
E
H I
L
O
R
C
F
Note: An application can change the key functions. The keypad may not function exactly as described.
4th
Press
Keypads C - 13
Table C-6 Calculator Numeric Keypad Input Modes (Continued)
Orange Key
(Alpha Lowercase Mode)
Key
Numeric Mode
SHIFT
+ Key
1st
Press
2nd
Press
3rd
Press
4th
Press
0
-
0
-
)
_ au
@ ?
au
@
1st
Press
Orange + Shift Keys
(Alpha Uppercase Mode)
2nd
Press
3rd
Press
4th
Press
?
.
,
.
, <
> .
< <
>
* * * * *
Note: An application can change the key functions. The keypad may not function exactly as described.
C - 14 MC9500-K Mobile Computer User Guide
Telephony Numeric Keypad
The Telephony Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z, both lowercase and uppercase), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce
for the keypad’s special functions.
Orange Key LED
Figure C-4 Telephony Numeric Keypad Configuration
Keypads C - 15
Table C-7 Telephony Numeric Keypad Descriptions
Key
Orange Key
Description
Use this key to access the secondary layer of characters and actions (shown on the keypad in orange). Press the Orange key once to lock the keypad into Alpha state.
A single press illuminates the LED and displays the following icon at the bottom of the screen:
Press the Orange key a second time to return to the normal state.
Press the Orange key, then the Shift key to add a temporary shift (that applies only to the next key pressed) to the orange lock state. This displays the following icon at the bottom of the screen:
Scan Activates the scanner/imager in a scan enabled application.
Navigation Moves up, down, left or right one item.
Alphanumeric
Backspace
In default state, produces the numeric value on the key.
In Alpha state, produces the lower case alphabetic characters on the key. Each key press produces the next alphabetic character in sequence. For example, press and release the
Orange key and then press the ‘4’ key once to produce the letter ‘g’; press and release the
Orange key and then press the ‘4’ key three times to produce the letter ‘i’.
Press the SHIFT key in Alpha state to produce the upper case alphabetic characters on the key. For example, press and release the Orange key, press and release the SHIFT key, and then press the ‘4’ key once to produce the letter ‘G’; press and release the Orange key, press and release the SHIFT key and then press the ‘4’ key three times to produce the letter
‘I’.
Produces a backspace.
SHIFT Press and release the SHIFT key to activate the keypad alternate SHIFT functions.
A single press displays the following icon at the bottom of the screen, until a second key is pressed:
Press the Orange key, then the Shift key to add a temporary shift (that applies only to the next key pressed) to the orange lock state. This displays the following icon at the bottom of the screen:
C - 16 MC9500-K Mobile Computer User Guide
Table C-7 Telephony Numeric Keypad Descriptions (Continued)
Key Description
Enter Executes a selected item or function.
CTRL
SPACE
ESC
TAB
Press and release the CTRL key to activate the keypad alternate CTRL functions. The icon appears at the bottom of the screen.
Press the Orange key followed by the CTRL key to activate the keypad alternate ALT functions. The icon appears at the bottom of the screen.
Produces a space character.
Exits the current operation.
Move from one field to another.
Table C-8 Telephony Numeric Keypad Input Modes
Orange Key
(Alpha Lowercase Mode)
Key
Numeric Mode
SHIFT
+ Key
1st
Press
2nd
Press
3rd
Press
4th
Press
1st
Press
Orange + Shift Keys
(Alpha Uppercase Mode)
2nd
Press
3rd
Press
4th
Press
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
!
@
#
$
%
^
&
*
( t j
@ a d g m p w
?
b e h k n q u x f i l c o r v y s z
@
A
D
G
J
M
P
T
W
?
B
E
H
K
N
Q
U
X
I
C
F
L
O
R
V
Y
Note: An application can change the key functions. The keypad may not function exactly as described.
S
Z
Keypads C - 17
Table C-8 Telephony Numeric Keypad Input Modes (Continued)
Orange Key
(Alpha Lowercase Mode)
Key
Numeric Mode
SHIFT
+ Key
1st
Press
2nd
Press
3rd
Press
4th
Press
,
0
,
0 )
< , au au
<
1st
Press
Orange + Shift Keys
(Alpha Uppercase Mode)
2nd
Press
3rd
Press
4th
Press
.
*
.
*
>
*
.
*
>
*
_ _
Note: An application can change the key functions. The keypad may not function exactly as described.
C - 18 MC9500-K Mobile Computer User Guide
Special Character Key
NOTE
Special characters are only available on the alpha-numeric keypad configurations.
%
#
!
*
“
) z
$ u y t s p r n o l i d e
To add special characters using the MC950-K áü key, type the related character first, then press the Orange twice followed by the áü key. Continue pressing the áü key until the special character displays. To modify an existing character, move the cursor to the right of the character then press the Orange key twice and then press the áü key
Table C-9 Special Characters
Key Special Characters Key Special Characters a c
A
C
I
D
E
L
N
O
P
R
S
T
U
Y
,
&
.
@
(
+
/
Z
Table C-9 Special Characters (Continued)
Key Special Characters
_
?
-
:
‘
Key
Keypads C - 19
Special Characters
C - 20 MC9500-K Mobile Computer User Guide
Appendix D Windows Mobile 6.5
Introduction
This chapter describes the new features in the latest version of the operating system OEM version with Windows
Mobile 6.5. These include:
•
•
•
•
•
•
•
Finger scrolling functionality
New Home screen
New Start menu
New Lock screen
RS507 support
Battery Swapping
USB Configuration.
Finger Scrolling
Windows Mobile 6.5 adds finger scrolling capabilities to the display. Finger scrolling can be used to scroll up and down web pages, documents, and lists such as the contacts list, file list, message list, calendar appointments list, and more.
When finger scrolling, swipe or flick your finger on the screen.
To scroll down, swipe your finger upward on the screen. To scroll up, swipe your finger downward on the screen.
To auto-scroll, flick your finger upward or downward on the screen. Touch the screen to stop scrolling.
Home Screen
The default home screen on the MC9500-K is the Windows Mobile Home screen. The Home screen contains a
Status Bar at the top of the screen and a Tile Bar at the bottom of the screen.
The Home screen is scrollable and contains a list of application plug-ins and an Information Status bar. The
Information Status bar highlights the application plug-in that is under it and provides additional information.
D - 2 MC9500-K Mobile Computer User Guide
Status Bar
Today Screen
Tile Bar
Open the Start Menu
Figure D-1 Windows Mobile Home Screen
Tiles
Touch and hold the screen with your finger and move the Home screen up and down. As the application names move under the Information Status bar, information relevant to that application appear in the bar.
Figure D-2 Moving Today Screen
You can also touch and hold the Information Status bar and move it up and down over an application name.
Remove your finger and the Information Status bar and application name center in the screen.
Keypads D - 3
Figure D-3 Moving Information Status Bar
Application Icon
Application Information
Figure D-4 Information Bar Example
To customize the Home screen, tap > Settings > Today . On the horizontal scroll, use Appearance to customize the background and the Items to change the display format.
Classic Today Screen
The user can change to the classic Today screen layout that is used in Windows Mobile 6.1.
D - 4 MC9500-K Mobile Computer User Guide
Status Bar
Today Screen
Task Tray
Tile Bar
Figure D-5 Classic Today Screen
To change to the classic view tap > Settings > Home > Items.
Figure D-6 Home Screen Settings
Deselect the Windows Default checkbox and select any of the other checkboxes.
Tap .
The task bar at the bottom of the screen can contain the task tray icons listed in Table D-1
.
Keypads D - 5
Table D-1 Task Tray Icons
Icon Name
Wireless connection status
Bluetooth Enabled
Bluetooth Disabled
Bluetooth
Communication
IST
ActiveSync
Description
Wireless connection status icon. Indicates WLAN signal strength and opens the
Wireless Applications menu.
The Bluetooth Enabled icon appears in the task tray and indicates that the
Bluetooth radio is on (Displays only if the StoneStreet One Bluetooth stack is enabled).
The Bluetooth Disabled icon appears in the task tray and indicates that the
Bluetooth radio is off (Displays only if the StoneStreet One Bluetooth stack is enabled).
The Bluetooth Communication icon appears in the task tray and indicates that the mobile computer is communicating with another Bluetooth device (Displays only if the StoneStreet One Bluetooth stack is enabled).
Opens the IST control panel.
The ActiveSync icon appears in the task tray and indicates an active serial connection between the mobile computer and the development computer.
Status Bar
The Status Bar at the top of the screen displays the status icons listed in Table D-2 .
Notifications
Connectivity
Signal Strength
Audio
Clock
Figure D-7 Status Bar Icons
D - 6 MC9500-K Mobile Computer User Guide
Table D-2 Status Bar Icons
Icon Description
Notifications
Indicates a reminder of an upcoming calendar event.
Icon Description
Notification that one or more instant messages were received.
Notification that one or more e-mail/text messages were received.
Notification that one or more voice messages were received.
There are more notification icons than can be displayed.
Connectivity
Connection is active.
Synchronization is occurring.
Wi-Fi in use.
3G available. (GSM only)
EGPRS available. (GSM only)
EVDO Rev. 0 available. (CDMA only)
Dormant State - no data transmission during a
1x or EVDO connection. (CDMA only)
WAN
Call missed.
Voice call in progress.
Call on hold.
Wi-Fi on/good signal.
No Wi-Fi service or searching.
HSDPA in use. (GSM only)
Connection is not active.
Wi-Fi available.
HSDPA available. (GSM only)
GPRS available. (GSM only)
1xRTT available. (CDMA only)
EVDO Rev. A available. (CDMA only)
Roaming.
Dialing while no SIM card is installed.
Calls are forwarded.
Speakerphone is on.
Wi-fi off.
HSDPA connecting. (GSM only)
3G connecting. (GSM only)
Keypads D - 7
Table D-2 Status Bar Icons (Continued)
Icon Description
3G in use. (GSM only)
GPRS in use. (GSM only)
EGPRS in use. (GSM only)
EVDO in use. (CDMA only)
Audio
All sounds are on.
Vibrate is on.
Battery
Battery is charging.
Battery has a high charge.
Battery has a low charge.
Icon Description
GPRS connecting. (GSM only)
EGPRS connecting. (GSM only)
EVDO connecting. (CDMA only)
SIM Card not installed. (GSM only)
All sounds are off.
Battery has a full charge.
Battery has a medium charge.
Battery has a very low charge.
Tap the Status Bar to display an icon bar. Tap an icon to get additional notification or status information.
Icon Bar
Figure D-8 Icon Bar
D - 8 MC9500-K Mobile Computer User Guide
Table D-3 Task Tray Icons
Icon Name
Magnify
Connectivity
Phone
Volume
Description
Enlarges the screen.
Displays the Connectivity dialog box.
Displays the Phone dialog box.
Displays the Volume dialog box.
Power
Clock & Alarms
Displays the Power window.
Opens the Clocks & Alarms window.
Tile Bar
The Tile Bar, located at the bottom of the screen, contains the Start tile to open the Start Menu. It also displays tiles that vary depending upon the open application.
Figure D-9 Tile Bar Examples
Start Screen
To open the Start screen, tap at the bottom left corner of the screen, or press the START key on the keypad.
Swipe upward to view more program and folder icons.
You can move often-used program and folder icons anywhere on the Start screen for easy access. Press and hold the icon that you want to move. Drag the icon to a new location and release.
lists the default icons available on the Start screen.
Keypads D - 9
Table D-4 Programs on the Start Screen
Icon Name Description
Home Displays the Home screen.
Icon
Text
Name Description
Send an SMS text message.
Phone
Contacts
Internet
Explorer
Calendar
Pictures &
Videos
Windows
Media
Marketplace
Make calls.
Keep track of friends and colleagues.
Browse Web and WAP sites as well as download new programs and files from the
Internet.
Keep track of appointments and create meeting requests.
View and manage pictures, animated GIFs, and video files.
Play back audio and video files.
Purchase applications from the Marketplace.
Windows Live Use this mobile version of
MSN Money
Calculator
Windows Live™ to find information on the web.
Keep track of your finances.
Perform basic arithmetic and calculations, such as addition, subtraction, multiplication, and division.
E-mail Send an Email.
Battery Swap Assists when suspending the MC9500-K or when removing the battery.
Settings Open the Settings folder.
icons available on the
Settings folder.
Getting
Started
Launch the Getting Started application.
Alarms
Messenger
Set the device clock to the date and time of your locale.
Alarms can also be set at specified days and times of a week.
Use this mobile version of
Windows Live Messenger.
Microsoft My
Phone
MSN
Weather
Synchronizes the
MC9500-K’s contacts, calendar, tasks, text messages, music, photos videos and documents with a Microsoft My Phone account.
Check the local weather.
Games Play games.
Notes Create handwritten or typed notes, drawings, and voice recordings.
D - 10 MC9500-K Mobile Computer User Guide
Table D-4 Programs on the Start Screen
Icon Name Description
Office Mobile Use the complete suite of
Microsoft
®
Office applications for your mobile device.
File Explorer Organize and manage files on your device.
Icon Name
Tasks
Internet
Sharing
ActiveSync
Help
Wireless
Companion
Folder
Synchronize information between the MC9500-K and a host computer or the
Exchange Server.
Access on-line Help topics.
Open the Wireless
Companion folder.
AirBEAM
Client
Allows specially designed software packages to be transferred between a host server and the MC9500-K.
Refer to the MC9500-K
Integrator Guide for more information.
Modem Link Enables the MC9500-K to be used as a modem.
Task
Manager
Search
Phone
BT
Information
BTScanner
CtlPanel
Connect a notebook computer to the Internet using the MC9500-K's data connection.
Enables viewing of memory and CPU allocations and stops running processes.
Refer to the Microsoft
Applications for Windows
Mobile 6 User Guide for more information.
Search contacts, data, and other information on the
MC9500-K. Refer to the
Microsoft Applications for
Windows Mobile 6 User
Guide for more information.
Display information about the Bluetooth radio and generate a Bluetooth address bar code.
Set com port to use with a
Bluetooth scanner.
DEMO
Description
Keep track of your tasks.
Install Motorola MAX demos onto the MC9500-K.
Keypads D - 11
Table D-4 Programs on the Start Screen
Icon Name Description
MSP Agent
Rapid
Deployment
Client
Interacts with MSP agents to collect monitoring and asset information to enable the configuration, provisioning, monitoring and troubleshooting of the
MC9500-K. Refer to the
MC9500-K Integrator Guide for more information.
Facilitates software downloads from a Mobility
Services Platform Console
FTP server to the MC9500-K.
Refer to the MC9500-K
Integrator Guide for more information.
SMS Staging Intercepts SMS Staging messages and reassembles them into the original
Staging Profile.
Icon Name
Remote
Desktop
Mobile
SIM Toolkit
BTExplorer
Description
Log onto Windows NT server type computers and use all of the programs that are available on that computer from the MC9500-K.
Manage the contacts that are stored on your SIM card.
Copy SIM contents to
Contacts on the MC9500-K.
Manages StoneStreet One
Bluetooth connections.
Refer to the MC9500-K
Series Mobile Computer
Integrator Guide for more information. Appears only if the StoneStreet One
Bluetooth stack is enabled.
Table D-5 Setting Applications
Icon Name
Clock &
Alarms
Description
Set the device clock to the date and time of your locale.
Alarms can also be set at specified days and times of a week.
Home Customize the appearance of the Home screen and the information to display on it.
Personal
Folder
Contains personal setting applications.
Icon Name
Lock
Sounds &
Notifications
Connections
Folder
Description
Set a password for the
MC9500-K.
Enable sounds for events, notifications, and more, and set the type of notification for different events.
Contains connection setting applications.
D - 12 MC9500-K Mobile Computer User Guide
Table D-5 Setting Applications (Continued)
Icon Name
System Folder
Connections Folder
Beam Set the MC9500-K to receive incoming IrDA beams.
Description
Contains system setting applications.
Bluetooth
Wi-Fi
Wireless
Manager
Open the Bluetooth application, set the
MC9500-K to visible mode and scan for other
Bluetooth devices in the area.
Setup wireless network connection and customize settings.
Enables or disables the
MC9500-K’s wireless radios and customizes Wi-Fi,
Bluetooth and Phone settings.
Personal Folder
Buttons
Owner
Information
System Folder
About
Assign a program to a button.
Enter personal information on the MC9500-K.
View basic information such as the Windows Mobile
® version and type of processor used on the
MC9500-K.
Icon Name
Microsoft My
Phone
Description
Synchronizes the phone’s contacts, calendar, tasks, text messages, music, photos, videos and other documents with your My Phone account at www.microsoft.com.
Connections Set up one or more types of modem connections for your device, such as phone dial-up, GPRS, Bluetooth, and more, so that your device can connect to the Internet or a private local network.
Domain Enroll Make your device an AD domain member for device management and security.
Refer to the Microsoft
Applications for Windows
Mobile 6 User Guide for more information.
USB to PC Enables or disables the enhanced network connectivity.
Phone
Certificates
Configure the phone.
See information about certificates installed on the
MC9500-K.
Keypads D - 13
Table D-5 Setting Applications (Continued)
Icon Name Description
Backlight &
Keylight
Set backlight and keylight settings.
Error
Reporting
Enable or disable the
Microsoft’s error reporting function.
External GPS Set the appropriate GPS communication ports, if required. Refer to ES400
GPS Setup on page 10-1.
GPS Setup View GPS SUPL information.
Icon Name
Customer
Feedback
Description
Submit feedback on the
Windows Mobile 6 software.
Encryption Allow files on a storage card to be encrypted. Encrypted files are readable only on your device.
HAC Settings Control the phone’s HAC feature.
Managed
Programs
IST Settings Set the appropriate setting for configuring the device’s interactive Sensor
Technology.
Keylight Set the keypad backlight time-out.
Memory
Phone Info
Displays the programs that were installed on the
MC9500-K using Mobile
Device Manager.
Check the device memory allocation status and memory card information and stop currently running programs.
View phone information.
Power
Regional
Settings
Remove
Programs
Check battery power and set the time-out for turning off the display to conserve battery power.
Set the regional configuration to use, including the format for displaying numbers, currency, date, and time on the MC9500-K.
Remove programs that you installed on the MC9500-K.
Screen
System Info
Change the screen orientation, re-calibrate the screen, and change the screen text size.
Displays the MC9500-K’s software and hardware information.
Task Manager Stop running programs.
USBConfig Configure the MC9500-K
USB port.
Speaker Icon
You can adjust the system volume using the Speaker icon.
D - 14 MC9500-K Mobile Computer User Guide
1.
Tap the Status Bar and then tap the Speaker icon. The Volume dialog box appears.
Figure D-10 Volume Dialog Box
2.
Tap and move the slide bar to adjust the volume.
3.
Select the On or Off radio button to turn the volume on or off.
NOTE
Use can also adjust the system volume using the Sounds & Notifications window or by using the keypad.
Battery Icons
The Main Battery icon appears in the Title Bar when the Today screen is visible. The icon indicates the battery power level.
Figure D-11 Battery Icon on the Title Bar
Connectivity Icon
The Connectivity icon indicates the communication status of the terminal when it’s connecting to the internet or host computer.
Keypads D - 15
Figure D-12 Connectivity Dialog Box
Locking the MC9500-K
You can lock the MC9500-K by disabling key presses and screen tap or by requiring a password or finger swipe.
There are two types of locking features available; the standard Microsoft lock and the Motorola lock.
NOTE
You can make emergency calls even when the MC9500-K is locked.
Microsoft Locking
Locking the MC9500-K turns off keyboard and touch screen functionality. This is helpful when the MC9500-K is turned on and you want to prevent accidental key presses.
To lock the device, tap > .
The lock screen appears.
Figure D-13 Lock Screen
Drag to either the right or left side of the screen.
If a password is set up, enter the password and then tap to unlock and display the Contacts window, tap
to unlock and display the Home screen, tap
to unlock and display the Messaging window.
D - 16 MC9500-K Mobile Computer User Guide
Figure D-14 Password Window
Password Locking
Use the Password window to set a password to disable unauthorized access to the MC9500-K.
NOTE If the device is configured to connect to a network, use a strong (difficult to figure out) password to help protect network security. Password cracking tools continue to improve and the computers used to crack passwords are more powerful than ever.
1.
Tap > Settings > Lock > Password .
Figure D-15 Password Window
2.
Select Prompt if device unused for check box to enable password protection.
3.
From the drop-down list, select a time value for the protection to take affect after non-use.
4.
5.
From the Password type: drop-down list, select either Simple PIN or Strong alphanumeric .
For a simple password, enter a four-digit password in the Password field.
For a stronger password: a.
Enter a seven character password in the Password: field. A strong password must contain at least seven characters and contain at least three of the following: uppercase and lowercase letters, numerals, and punctuation.
Keypads D - 17 b.
Re-enter the password in the Confirm: field.
6.
Tap .
7.
In the horizontal scroll, select Hint. Enter a hint to remember the password if you forget it.
8.
Tap .
9.
In the text box, enter a hint for a password reminder.
10.
Tap .
When the MC9500-K is not used for a period of time and the user tries to access the device, the Lock window appears.
Figure D-16 Lock Window
1.
Slide the Lock button to the left or right.
2.
Enter the password to un-lock the device.
Figure D-17 Enter Password Window
3.
Tap the Unlock icon.
D - 18 MC9500-K Mobile Computer User Guide
Using the RS507 Hands-free Imager
An RS507 Hands-free Imager can be used with the MC9500-K to capture bar code data.
To set up the RS507:
1.
Tap Start > Programs > BTScannerCtlPanel icon.
2.
If required, select the BT Scanner checkbox and then select the appropriate Com port from the drop-down list.
3.
Tap Save and Exit.
4.
Tap Start > Programs > BD Address icon. A bar code displays.
5.
Point the RS507 to the bar code. The RS507 reads the bar code and begins pairing with the MC55.
Refer to the RS507 Hands-free Imager Product Reference Guide for more information.
Removing the Battery
The OEM version 01.19.11and higher provides an application that assists when suspending the MC9500-K or when removing the battery.
Battery Removal
To remove the battery:
1.
If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.
Press the red Power button to suspend the MC9500-K. The Power Key Action screen appears.
Figure D-18 PowerKey Action Window
3.
Tap Safe Battery Swap icon.
4.
Wait for the red decode LEDs to turn on and then turn off.
5.
Remove the battery.
Keypads D - 19
Suspend Mode
To place the MC9500-K in suspend mode:
1.
Press the red Power button to suspend the MC9500-K. The Power Key Action screen appears.
Figure D-19 PowerKey Action Window
2.
Tap Suspend icon.
3.
The MC9500-K goes into suspend mode.
Assisted GPS
GPS can be used in stand-alone or Assisted GPS (A-GPS) modes. A Stand-alone GPS receiver downloads data from GPS satellites. It can take several minutes to get a fix. By using GPS Location servers, A-GPS dramatically improves the performance of the Time To First Fix (TTFF) of GPS receivers by providing them with data that they would ordinarily have to download from the GPS satellites and other aiding data that helps the acquisition. With the
A-GPS data, GPS receivers can operate faster and more reliably.
A-GPS follows the Secure User Plane Location (SUPL) protocol which allows the MC9500-K to communicate with a location server.
To configure SUPL on the MC9500-K:
1.
Tap Start > Settings > System > GPS Setup icon.
D - 20 MC9500-K Mobile Computer User Guide
Figure D-20 SUPL Setup Tab
2.
Select Enable SET Initiated SUPL on Opening to enable the MC9500-K to initiate SUPL upon opening the
GPS port.
3.
Select Enable Network Initiated SUPL to enable the network to initiate SUPL.
4.
Select Generate Server IP from IMSI to automatically generate the server IP address from the IMSI (on GSM
WAN devices only) or select Using Motorola Server to use the Motorola SUPL server.
5.
Enter the SUPL Server IP address in the Server IP field. The server IP address is not required when generating the server IP address from the IMSI or when using the Motorola server.
6.
Enter the SUPL Server port number in the Port field. The port number is not required when using the Motorola server.
7.
Select Secure Connection to enable the TLS connection between the MC9500-K and the server. This option is not available when using the Motorola server.
8.
User ID type is to choose which ID type to use during the SUPL session. This option is not available when using the Motorola server.
Use the MISC tab to enable Smart Re-aiding and Timing Control on Opening. These options are only available when Enable SET Initiated SUPL on Opening is enabled on the SUPL Setup tab.
Figure D-21 MISC Tab
Keypads D - 21
Smart Re-Aiding causes the MC9500-K to reconnect to the SUPL server and download new A-GPS data if there are satellites in view and the number of satellites in use fall below the SVLimit value and the length of time passed since the last SUPL session is more than the value set in the Interval field.
Timing Control on Opening determines whether a SUPL session is established when the GPS port is opened. If the length of time passed since the last successful SUPL session is less than the set interval, a SUPL session is not established when the GPS port is opened.
Tap the Factory Reset button to perform a factory reset on the GPS chip.
D - 22 MC9500-K Mobile Computer User Guide
Glossary
A
API. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls
Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view.
Application Programming Interface. See API.
ANSI Terminal. A display terminal that follows commands in the ANSI standard terminal language. For example, it uses escape sequences to control the cursor, clear the screen and set colors. Communications programs support the ANSI terminal mode and often default to this terminal emulation for dial-up connections to online services.
ASCII. American Standard Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters, numerals, punctuation marks and control characters. It is a standard data transmission code in the U.S.
Autodiscrimination. The ability of an interface controller to determine the code type of a scanned bar code. After this determination is made, the information content is decoded.
B
Bar. The dark element in a printed bar code symbol.
Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.
Bar Code Density. The number of characters represented per unit of measurement (e.g., characters per inch).
Bar Height. The dimension of a bar measured perpendicular to the bar width.
Glossary - 2 MC9500-K Mobile Computer User Guide
Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar.
BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware.
Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.
The pattern of 0 and 1 values within the byte determines its meaning.
Bits per Second (bps). Bits transmitted or received.
BOOTP. A protocol for remote booting of diskless devices. Assigns an IP address to a machine and may specify a boot file.
The client sends a bootp request as a broadcast to the bootp server port (67) and the bootp server responds using the bootp client port (68). The bootp server must have a table of all devices, associated MAC addresses and IP addresses.
boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software.
bps. See Bits Per Second.
Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.
C
CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This agency specifies various laser operation classes based on power output during operation.
CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser output were directed into the eye's pupil. There are no special operating procedures for this class.
CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses no danger for unintentional direct human exposure.
Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a number, letter, punctuation mark, or communications control contained in a message.
Character Set. Those characters available for encoding in a particular bar code symbology.
Check Digit. A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula and checks that the resulting number matches the encoded check digit. Check digits are required for UPC but are optional for other symbologies. Using check digits decreases the chance of substitution errors when a symbol is decoded.
Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”,
“:”, “/”, “,”, “+”).
Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements.
Glossary - 3
Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow.
Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding density than Code 39.
Code Length. Number of data characters in a bar code between the start and stop characters, not including those characters.
Cold Boot. A cold boot restarts the mobile computer and erases all user stored records and entries.
COM port. Communication port; ports are identified by number, e.g., COM1, COM2.
Continuous Code. A bar code or symbol in which all spaces within the symbol are parts of characters. There are no intercharacter gaps in a continuous code. The absence of gaps allows for greater information density.
Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use.
D
Data Communications Equipment (DCE). A device (such as a modem) which is designed to attach directly to a DTE (Data
Terminal Equipment) device.
DCE. See Data Communications Equipment.
DCP. See Device Configuration Package.
Dead Zone. An area within a scanner's field of view, in which specular reflection may prevent a successful decode.
Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned.
Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol.
Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.
Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width.
Device Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can be created and downloaded to the mobile computer.
Discrete Code. A bar code or symbol in which the spaces between characters (intercharacter gaps) are not part of the code.
Glossary - 4 MC9500-K Mobile Computer User Guide
Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide.
The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.
DRAM. Dynamic random access memory.
DTE. See Data Terminal Equipment.
E
EAN. European Article Number. This European/International version of the UPC provides its own coding format and symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
Element. Generic term for a bar or space.
Encoded Area. Total linear dimension occupied by all characters of a code pattern, including start/stop characters and data.
ENQ (RS-232). ENQ software handshaking is also supported for the data sent to the host.
ESD. Electro-Static Discharge
F
File Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See
TCP/IP.
Flash Disk. Additional non-volatile memory for storing application and configuration files.
Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and reprogrammed. Series 9000 mobile computers use Flash memory to store the operating system (ROM-DOS), the terminal emulators, and the Citrix ICA Client for DOS.
FTP. See File Transfer Protocol.
H
Hard Reset. See Cold Boot.
Hz. Hertz; A unit of frequency equal to one cycle per second.
Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control.
Glossary - 5
I
IDE. Intelligent drive electronics. Refers to the solid-state hard drive type.
IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.
IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of
120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails.
IEEE Address. See MAC Address.
Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the mobile computer’s memory.
Series 9500 mobile computers include a USB port.
Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only numeric (0 to 9) and START/STOP characters may be encoded.
Intercharacter Gap. The space between two adjacent bar code characters in a discrete code.
Interleaved Bar Code. A bar code in which characters are paired together, using bars to represent the first character and the intervening spaces to represent the second.
Internet Protocol Address. See IP.
IOCTL. Input/Output Control.
I/O Ports. interface The connection between two devices, defined by common physical characteristics, signal characteristics, and signal meanings. Types of interfaces include RS-232 and PCMCIA.
IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram” to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit
(MTU) of the network.
IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2.
IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s
Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP protocol.
IS-95. Interim Standard 95. The EIA/TIA standard that governs the operation of CDMA cellular service. Versions include
IS-95A and IS-95B. See CDMA.
Glossary - 6 MC9500-K Mobile Computer User Guide
K
Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.
L
LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density.
Laser Diode. A semiconductor type of laser connected to a power source to generate a laser beam. This laser type is a compact source of coherent light.
laser scanner. A type of bar code reader that uses a beam of laser light.
LCD. See Liquid Crystal Display.
LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular chemical composition.
Light Emitting Diode. See LED.
Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and react relatively quickly. They require external light to reflect their information to the user.
M
MC. Mobile Computer.
MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and
MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being different from the MIN.
MIL. 1 mil = 1 thousandth of an inch.
MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the cellular device when accessing the cellular system.
Misread (Misdecode). A condition which occurs when the data output of a reader or interface controller does not agree with the data encoded within a bar code symbol.
Mobile Computer. In this text, mobile computer refers to the Symbol Series 9000 wireless portable computer. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
Glossary - 7
N
Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value.
Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal).
NVM. Non-Volatile Memory.
O
ODI. See Open Data-Link Interface.
Open Data-Link Interface (ODI). Novell’s driver specification for an interface between network hardware and higher-level protocols. It supports multiple protocols on a single NIC (Network Interface Controller). It is capable of understanding and translating any network information or request sent by any other ODI-compatible protocol into something a NetWare client can understand and process.
Open System Authentication. Open System authentication is a null authentication algorithm.
P
PAN . Personal area network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly.
Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network.
Parameter. A variable that can have different values assigned to it.
PC Card. A plug-in expansion card for laptop computers and other devices, also called a PCMCIA card. PC Cards are
85.6mm long x 54 mm wide, and have a 68 pin connector. There are several different kinds:
Type I; 3.3 mm high; use - RAM or Flash RAM
Type II; 5 mm high; use - modems, LAN adaptors
Type III; 10.5 high; use - Hard Disks
PCMCIA. Personal Computer Memory Card Interface Association. See PC Card.
Percent Decode. The average probability that a single scan of a bar code would result in a successful decode. In a well-designed bar code scanning system, that probability should approach near 100%.
PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to test and debug a network by sending out a packet and waiting for a response.
Glossary - 8 MC9500-K Mobile Computer User Guide
Print Contrast Signal (PCS). Measurement of the contrast (brightness difference) between the bars and spaces of a symbol. A minimum PCS value is needed for a bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is the reflectance factor of the background and RD the reflectance factor of the dark bars.
Programming Mode. The state in which a scanner is configured for parameter values. See Scanning Mode.
Q
Quiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows the stop character.
QWERTY. A standard keyboard commonly used on North American and some European PC keyboards. “QWERTY” refers to the arrangement of keys on the left side of the third row of keys.
R
RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
Reflectance. Amount of light returned from an illuminated surface.
Resolution. The narrowest element dimension which is distinguished by a particular reading device or printed with a particular device or method.
RF. Radio Frequency.
ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.
Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.
RS-232. An Electronic Industries Association (EIA) standard that defines the connector, connector pins, and signals used to transfer data serially from one device to another.
S
Scan Area. Area intended to contain a symbol.
Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal conditioning circuit - transforms optical detector output into a digitized bar pattern.
Scanning Mode. The scanner is energized, programmed and ready to read a bar code.
Scanning Sequence. A method of programming or configuring parameters for a bar code reading system by scanning bar code menus.
Glossary - 9
SDK. Software Development Kit
Self-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol.
Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
SHIP. Symbol Host Interface Program.
SID. System Identification code. An identifier issued by the FCC for each market. It is also broadcast by the cellular carriers to allow cellular devices to distinguish between the home and roaming service.
SMDK. Symbol Mobility Developer’s Kit.
Soft Reset. See Warm Boot.
Space. The lighter element of a bar code formed by the background between bars.
Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.
Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.
STEP. Symbol Terminal Enabler Program.
Subnet. A subset of nodes on a network that are serviced by the same router. See Router.
Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.
Substrate. A foundation material on which a substance or image is placed.
SVTP. Symbol Virtual Terminal Program.
Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop characters, quiet zones, data characters and check characters.
Symbol Aspect Ratio. The ratio of symbol height to symbol width.
Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.
Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.
Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,
Code 39, PDF417, etc.).
Glossary - 10 MC9500-K Mobile Computer User Guide
T
TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a routable protocol, which means that all messages contain not only the address of the destination station, but the address of a destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which is either permanently assigned or dynamically assigned at startup.
Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a program.
Terminal. See Mobile Computer.
Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations in 3270, 5250 and VT220.
Terminate and Stay Resident (TSR). A program under DOS that ends its foreground execution to remain resident in memory to service hardware/software interrupts, providing background operation. It remains in memory and may provide services on behalf of other DOS programs.
TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless devices.
Tolerance. Allowable deviation from the nominal bar or space width.
Transmission Control Protocol/Internet Protocol. See TCP/IP.
Trivial File Transfer Protocol. See TFTP.
TSR. See Terminate and Stay Resident.
U
UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and error notification must be written into the applications.
UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.
Glossary - 11
V
Visible Laser Diode (VLD). A solid state device which produces visible laser light.
W
Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.
Glossary - 12 MC9500-K Mobile Computer User Guide
Index
Numerics
1-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
2-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
A
accessories
auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 8-2
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
communication/charge cables
battery charging . . . . . . . . . . . . . . . . . . . . . 8-17
DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
four bay charge only cradle . . . . . . . . . . . . . .8-1, 8-7
four bay Ethernet cradle . . . . . . . . . . . . . . . .8-1, 8-9
four slot spare battery charger . . . . . . . . . .8-1, 8-11
holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
magnetic stripe reader . . . . . . . . . . . . . . . . . . . 8-14
microSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
single bay USB cradle . . . . . . . . . . . . . . . . . .8-1, 8-4
spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
universal wall mounting bracket, cradle . . . . . . . 8-2
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Acoustic Echo Cancellation . . . . . . . . . . . . . . . . . . . . B-2
action button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14, D-5
adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 7-1
adjusting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
AirBEAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
alpha numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . C-6
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
key descriptions . . . . . . . . . . . . . . . . . . . . . . . . . C-7
alpha primary keypad . . . . . . . . . . . . . . . . . . . . . . . . C-2
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
key descriptions . . . . . . . . . . . . . . . . . . . . . . . . . C-3
answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
assisted GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-19
auto charge cable . . . . . . . . . . . . . . . . . . . . . . . 8-2, 8-16
B
bar codes
one dimensional . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
two dimensional . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
battery
charging . . . . . . . . 1-6, 8-4, 8-6, 8-7, 8-9, 8-11, 8-12
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
battery chargers
communication/charge cables . . . . . . . . . . . . . 8-17
four slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
communication/charge cables . . . . . . . . . . . . . 8-17
using four bay charge only cradle . . . . . . . . . . . . 8-7
using four bay Ethernet cradle . . . . . . . . . . . . . . 8-9
using four slot spare battery charger . . . . . . . . 8-11
using single bay USB cradle . . . . . . . . . . . . . 8-4, 8-6
using vehicle cradle . . . . . . . . . . . . . . . . . . . . . 8-12
battery functionality . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
battery icon . . . . . . . . . . . . . . . . . . . . . . . 3-13, 3-21, D-7
battery status LED . . . . . . . . . . . . . . . . . . . . . . . . 1-7, 3-1
bonding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
deleting bonded device . . . . . . . . . . . . . . . . . . . 7-35
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
turning off . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6, 7-17
Index - 2 MC9500-K Mobile Computer User Guide
turning on . . . . . . . . . . . . . . . . . . . . . . . . . .7-5, 7-17
bluetooth
discovering devices . . . . . . . . . . . . . . . . . . .7-6, 7-18
enabled icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
turning on and off . . . . . . . . . . . . . . . . . . . .7-5, 7-17
bonding
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
boot
bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
buttons
C
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 8-2
connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
calculator numeric keypad . . . . . . . . . . . . . . . . . . . . C-10
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
key descriptions . . . . . . . . . . . . . . . . . . . . . . . . C-11
calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
calibrating the screen . . . . . . . . . . . . . . . . . . . . . . . . 1-8
call history . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12, 5-16
CDMA
data connection . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
charge only cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
charging
spare batteries . . . . . . . . . . . . . . . . . . . . .2-11, 8-11
using four bay charge only cradle . . . . . . . . . . . . 8-7
using four bay Ethernet cradle . . . . . . . . . . . . . . 8-9
using four slot spare battery charger . . . . . . . . 8-11
using single bay USB cradle . . . . . . . . . . . . .8-4, 8-6
using vehicle cradle . . . . . . . . . . . . . . . . . . . . . 8-12
charging error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
charging indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
charging temperature . . . . . . . . . . . 1-7, 2-12, 8-6, 8-13
charging the battery
vehicle battery charger . . . . . . . . . . . . . . . . . . . 8-13
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
clock & alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3, 7-4
command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
icons . . . . . . . . . . . . . . . . . . . . . . . . . 3-14, D-5, D-8
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
conference call . . . . . . . . . . . . . . . . . . . . . . . . 5-21, 5-23
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
connectivity icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
contacts application . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
conventions
notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
cradles
four bay charge only . . . . . . . . . . . . . . . . . . 8-1, 8-7
four bay Ethernet . . . . . . . . . . . . . . . . . . . . . 8-1, 8-9
four slot spare battery charger . . . . . . . . . . . . . 8-11
single bay USB . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
D
data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
imager operational modes
imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
scan angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
scan range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
scanning . . . . . . . . . . . . . . . . . . . . . . . . 4-2, 4-6, 4-9
two dimensional bar codes . . . . . . . . . . . . . . . . . 4-5
data connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
decode distances
imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
laser scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
decode LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
decode ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
decode zone
laser scanner 35° . . . . . . . . . . . . . . . . . . . . . . . . 4-3
laser scanner 47° . . . . . . . . . . . . . . . . . . . . . . . . 4-4
deleting Bluetooth bond . . . . . . . . . . . . . . . . . . . . . . 7-35
DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . 5-29, 5-31
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
E
emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Index - 3
Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . . . .8-1, 8-9
Evolution Data-Optimized . . . . . . . . . . . . . . . . . . . . . 5-1
F
file explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
G
GPRS
data connection . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
data disconnect . . . . . . . . . . . . . . . . . . . . .5-29, 5-31
GSM
GPRS data connection . . . . . . . . . . . . . . . . . . . 5-28
H
HAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3, 7-4
headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3, 5-4
hearing aid compatibility . . . . . . . . . . . . . . . . . . . . . . 5-5
High-Speed Downlink Packet Access . . . . . . . . . . . . 5-1
holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
I
icons
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . 3-14, D-5
battery . . . . . . . . . . . . . . . . . . . . . . . . 3-13, 3-21, D-7
bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
speaker . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13, 3-20
status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12, D-6
task tray . . . . . . . . . . . . . . . . . . . . . . 3-14, D-5, D-8
time and appointment . . . . . . . . . . . . . . . . . . . . 3-13
imager decode distances . . . . . . . . . . . . . . . . . . . . . . 4-9
information, service . . . . . . . . . . . . . . . . . . . . . . . . . .xviii
installing battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
installing microSD card . . . . . . . . . . . . . . . . . . . . . . . 1-3
internet
disconnecting GPRS . . . . . . . . . . . . . . . . 5-29, 5-31
via GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
wireless connection . . . . . . . . . . . . . . . . . . . . . . 5-30
Internet Explorer Mobile . . . . . . . . . . . . . . . . . . . . . . . D-9
internet sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
IrDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-12
K
key descriptions
alpha numeric keypad . . . . . . . . . . . . . . . . . . . . . C-7
alpha primary keypad . . . . . . . . . . . . . . . . . . . . . C-3
calculator numeric keypad . . . . . . . . . . . . . . . . . C-11
telephony numeric keypad . . . . . . . . . . . . . . . . C-15
keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
alpha numeric . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
alpha primary . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
calculator numeric . . . . . . . . . . . . . . . . . . . . . . . C-10
input modes . . . . . . . . . . . . . . . C-4, C-8, C-12, C-16
key descriptions . . . . . . . . . . . . C-3, C-7, C-11, C-15
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
special character key . . . . . . . . . . . . . . . . . . . . . C-18
telephony numeric . . . . . . . . . . . . . . . . . . . . . . . C-14
types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7, C-1
L
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
scan and decode . . . . . . . . . . . . . 3-1, 4-2, 4-6, 4-10
lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
locking the MC9500-K keypad . . . . . . . . . . . . . . . . . . 3-4
M
main battery
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
microSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3, 1-9
Index - 4 MC9500-K Mobile Computer User Guide
installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
MSP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
N
navigation bar
icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12, D-6
notational conventions . . . . . . . . . . . . . . . . . . . . . . . . xvii
notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
notes application . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
notification icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
O
operating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
P
passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5, D-16
hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
phone
answering a call . . . . . . . . . . . . . . . . . . . . . . . . 5-10
call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
call swapping . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
conference call . . . . . . . . . . . . . . . . . . . . .5-21, 5-23
contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
speed dial
adding entry . . . . . . . . . . . . . . . . . . . . . . . . 5-13
calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
deleting entry . . . . . . . . . . . . . . . . . . . . . . . 5-16
editing entry . . . . . . . . . . . . . . . . . . . . . . . . 5-15
taking notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
text messaging . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
three-way call . . . . . . . . . . . . . . . . . . . . . .5-21, 5-23
using keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
phone icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
power button . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3, 3-7
R
radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
rapid deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
removing main battery . . . . . . . . . . . . . . . . . . . . . . . . 1-8
reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
S
scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
scanning
button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
scanning with digital camera . . . . . . . . . . . . . . . . . . . 4-9
screen
calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
security
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
service information . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii
settings
lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
owner information . . . . . . . . . . . . . . . . . . . . . . . D-12
sounds & notifications . . . . . . . . . . . . . . . . . . . . D-11
system info . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
USB to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-12
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
SIM Toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
single bay USB cradle . . . . . . . . . . . . . . . . . . . . 8-1, 8-4
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4, 8-6
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3, 7-4
spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
charging . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11, 8-11
spare battery charger
speaker icon . . . . . . . . . . . . . . . . . . . . . . . . . 3-13, 3-20
special character key . . . . . . . . . . . . . . . . . . . . . . . . C-18
speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9, 5-13
starting the MC9500-K . . . . . . . . . . . . . . . . . . . . . . . . 1-8
status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12, D-6
battery . . . . . . . . . . . . . . . . . . . . . . . . 3-13, 3-21, D-7
connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
speaker . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13, 3-20
time and appointment . . . . . . . . . . . . . . . . . . . . 3-13
strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1, 3-7
subscriber identification module . . . . . . . . . . . . . . . . 1-4
suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8, 7-4
synchronize with PC
using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
T
task tray icons . . . . . . . . . . . . . . . . . . . . . . . . . 3-14, D-4
tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
telephony numeric keypad . . . . . . . . . . . . . . . . . . . . C-14
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . C-16
key descriptions . . . . . . . . . . . . . . . . . . . . . . . . C-15
temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
charging . . . . . . . . . . . . . . . . . . 1-7, 2-12, 8-6, 8-13
three-way call . . . . . . . . . . . . . . . . . . . . . . . . .5-21, 5-23
time and appointment icon . . . . . . . . . . . . . . . . . . . 3-13
Time To First Fix . . . . . . . . . . . . . . . . . . . . . . . . . . . D-19
Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
turn off radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
U
universal wall mounting bracket, cradle . . . . . . . . . . . 8-2
unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
up and down button . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
USB charging cable . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
USB client charge cable . . . . . . . . . . . . . . . . . . . . . 8-16
using stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
using wired headset . . . . . . . . . . . . . . . . . . . . . . .5-3, 5-4
V
vehicle battery charger . . . . . . . . . . . . . . . . . . . . . . 8-13
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Voice Quality Manager . . . . . . . . . . . . . . . . . . . . . . . B-1
VQM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
disabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
enabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Index - 5
W
WAN radio status LED . . . . . . . . . . . . . . . . . . . . . . . . 3-1
warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3, 7-4
Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Windows Live Messenger . . . . . . . . . . . . . . . . . . . . . D-9
wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3, 5-4
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13, 5-2
wireless
internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Wireless Manager . . . . . . . . . . . . . . . . . . . . . . 2-13, 5-2
wireless manager . . . . . . . . . . . . . . . . . . . . . . . . . . . D-12
wireless status . . . . . . . . . . . . . . . . . . . . . . . . . 3-14, D-5
WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Index - 6 MC9500-K Mobile Computer User Guide
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626 http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their registered owners.
© Motorola, Inc. 2010
72E-118501-03 Revision A - September 2010
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Table of contents
- 5 Revision History
- 15 About This Guide
- 15 Introduction
- 15 Documentation Set
- 16 Configurations
- 16 Keypads
- 16 Software Versions
- 19 Chapter Descriptions
- 19 Notational Conventions
- 20 Related Documents
- 20 Service Information
- 23 Getting Started
- 23 Introduction
- 23 Unpacking
- 24 Part of the MC9500-K
- 25 Getting Started
- 25 Installing a microSD Card
- 26 Installing the SIM Card
- 28 Installing the Battery
- 28 Charging the Battery
- 29 Charging Temperature
- 30 Powering On the MC9500-K
- 30 Calibrating the Screen
- 30 Replacing the Battery
- 31 Removing the microSD Card
- 31 Removing the SIM Card
- 33 Battery Management
- 33 Introduction
- 33 Battery Functionality
- 34 Battery Health
- 35 Battery Status
- 35 Installed in an MC9500-K
- 37 In a Charger
- 40 Stand-alone
- 41 Charging the MC9500-K
- 43 Charging a Spare Battery
- 44 Charging Temperature
- 45 Power Saving Techniques
- 45 Changing the Power Settings
- 45 Changing the Backlight Settings
- 45 Changing the Keypad Backlight Settings
- 45 Turning Off the Radios
- 49 Using the MC9500-K
- 49 Introduction
- 49 LED Indicators
- 51 Resetting the MC9500-K
- 51 Performing a Warm Boot
- 51 Performing a Cold Boot
- 51 Waking the MC9500-K
- 52 Locking the MC9500-K
- 52 Keypad Locking
- 53 Password Locking
- 55 Keypads
- 55 Function Buttons
- 55 Stylus
- 56 Entering Data
- 57 Interactive Sensor Technology
- 57 Power Management
- 57 Display Orientation
- 58 Free Fall Detection
- 59 Today Screen
- 60 Status Icons
- 62 Programs
- 65 Settings
- 68 Adjusting Volume
- 69 Battery Status Indications
- 69 Battery Reserve Options
- 70 Main Battery Temperature Notifications
- 71 Using Voice-Over-IP
- 72 Infrared Connection
- 72 Exchanging Files using IR Connection
- 73 Printing
- 75 Data Capture
- 75 Introduction
- 75 Laser Scanning
- 75 Scanning Considerations
- 76 Laser Scanning
- 77 Decode Zones
- 79 Imaging
- 80 Operational Modes
- 80 Imager Scanning
- 82 Imager Decode Ranges
- 83 Color Digital Camera
- 83 Digital Camera Scanning
- 84 Taking Photos
- 84 Recording Video
- 85 Viewing Photos and Videos
- 87 Using the Phone
- 87 Introduction
- 87 Accessing the Phone Keypad
- 88 Turning the Phone On and Off
- 89 Audio Modes
- 89 Using a Wired Headset
- 90 Using a Bluetooth Headset
- 91 Adjusting Audio Volume
- 91 Hearing Aid Compatibility Setting
- 92 Making a Call
- 92 Using the Phone
- 92 Using Contacts
- 93 Creating an Outlook Contact
- 93 Editing an Outlook Contact
- 94 Deleting a Contact
- 94 Creating a SIM Contact
- 94 Using Call History
- 95 Making a Speed Dial Call
- 96 Making an Emergency Call
- 96 Answering a Call
- 96 Incoming Call Features
- 97 Smart Dialing
- 98 Muting a Call
- 98 Taking Notes
- 99 Using Speed Dial
- 99 Adding a Speed Dial Entry
- 101 Editing a Speed Dial Entry
- 102 Deleting a Speed Dial Entry
- 102 Using Call History
- 102 Managing Call History
- 103 Changing the Call History View
- 103 Resetting the Recent Calls Counter
- 104 Deleting Call History Items by Call Date
- 104 Deleting All Call History Items
- 104 Viewing Call Status
- 105 Using the Call History Menu
- 106 Swapping Calls on an MC9596
- 106 Swapping Calls on an MC9598
- 107 Conference Calling on an MC9596
- 109 Three-way Calling on an MC9598
- 110 Text Messaging
- 110 Viewing Text Messages
- 112 Sending a Text Message
- 114 Establishing a GSM Data Connection (MC9596-K and MC959B-K)
- 115 Ending a Data Connection
- 116 Establishing an CDMA Data Connection (MC9598-K and MC959B-K)
- 117 Ending a Data Connection
- 117 Switching Carrier Networks
- 119 Using GPS Navigation
- 119 Introduction
- 119 Software Installation
- 119 MC9500-K GPS Setup
- 120 Operation
- 120 GPS Maps on microSD Cards
- 120 Answering a Phone Call While Using GPS
- 120 Losing the GPS Signal While in a Vehicle
- 120 Assisted GPS
- 123 Using Bluetooth
- 123 Introduction
- 123 Adaptive Frequency Hopping
- 124 Security
- 125 Bluetooth Configuration
- 126 Bluetooth Power States
- 126 Cold Boot
- 126 Warm Boot
- 126 Suspend
- 127 Resume
- 127 Using Microsoft Bluetooth Stack
- 127 Turning the Bluetooth Radio Mode On and Off
- 127 Enabling Bluetooth
- 128 Disabling Bluetooth
- 128 Discovering Bluetooth Device(s)
- 130 Available Services
- 131 Object Push Services via Beam
- 132 Internet Sharing
- 133 Hands-free Services
- 134 Serial Port Services
- 135 ActiveSync Using Serial Port Services
- 136 Phone Book Access Profile Services
- 137 Dial-Up Networking Services
- 137 Connect to a HID Device
- 137 A2DP/AVRCP Services
- 139 Using StoneStreet One Bluetooth Stack
- 139 Turning the Bluetooth Radio Mode On and Off
- 139 Disabling Bluetooth
- 139 Enabling Bluetooth
- 139 Modes
- 140 Wizard Mode
- 140 Explorer Mode
- 140 Discovering Bluetooth Device(s)
- 143 Available Services
- 144 File Transfer Services
- 146 Connecting to the Internet Using an Access Point
- 146 Dial-Up Networking Services
- 147 Object Exchange Push Services
- 151 Headset Services
- 152 Hands-free Services
- 152 Serial Port Services
- 153 ActiveSync Using Serial Port Services
- 154 Personal Area Network Services
- 154 IrMC Synchronization Services
- 154 A2DP/AVRCP Services
- 155 Connect to a HID Device
- 156 Bonding with Discovered Device(s)
- 158 Bluetooth Settings
- 158 Device Info Tab
- 159 Services Tab
- 166 Security Tab
- 167 Discovery Tab
- 167 Virtual COM Port Tab
- 168 HID Tab
- 169 Profiles Tab
- 170 System Parameters Tab
- 170 Miscellaneous Tab
- 173 Accessories
- 173 Introduction
- 175 Universal Accessory System
- 176 Single Bay USB Cradle
- 176 Communication and Charging the MC9500-K Battery
- 178 Single Slot Battery Charger
- 178 Charging the Battery
- 179 Four Bay Charge Only Cradle
- 179 Charging
- 181 Four Bay Ethernet Cradle
- 181 Communication and Charging
- 182 LED Indicators
- 182 Speed LED
- 182 Link LED
- 183 Four Slot Battery Charger
- 183 Battery Charging
- 184 Vehicle Cradle
- 184 Charging the MC9500-K Battery
- 185 Vehicle Battery Charger
- 185 Charging the Battery
- 186 Magnetic Stripe Reader
- 186 Attaching and Removing the MSR
- 186 Using the MSR
- 188 Cables
- 189 Battery Charging and Operating Power
- 191 Maintenance & Troubleshooting
- 191 Introduction
- 191 Maintaining the MC9500-K
- 192 Removing the Screen Protector
- 192 Battery Safety Guidelines
- 193 Cleaning
- 193 Materials Required
- 194 Cleaning the MC9500-K
- 194 Housing
- 194 Display
- 194 Scanner Exit Window
- 194 Interface Connector
- 194 Battery Contacts
- 195 Cleaning Cradle Connectors
- 195 Cleaning Frequency
- 196 Troubleshooting
- 196 MC9500-K
- 198 Bluetooth Connection
- 199 Single Bay USB Cradle
- 200 Single Slot Battery Charger
- 200 Four Bay Ethernet Cradle
- 201 Four Bay Charge Only Cradle
- 202 Vehicle Cradle
- 203 Four Slot Battery Charger
- 203 Cables
- 204 Magnetic Stripe Reader
- 205 Technical Specifications
- 205 MC9500-K Technical Specifications
- 205 MC9500-K
- 211 MC9500-K Accessory Specifications
- 211 Single Bay USB Cradle
- 211 Single Slot Battery Charger
- 212 Four Bay Ethernet Cradle
- 213 Four Bay Charge Only Cradle
- 213 Four Slot Battery Charger
- 214 Magnetic Stripe Reader
- 215 Vehicle Cradle
- 215 Vehicle Battery Charger
- 217 Voice Quality Manager
- 217 Introduction
- 217 Features
- 217 Enabling VQM
- 218 Audio Modes
- 218 Changing Audio Modes
- 219 Voice Packet Prioritization
- 220 Limitations
- 220 Acoustic Echo Cancellation
- 220 Disabling VQM
- 221 Keypads
- 221 Introduction
- 222 Alpha Primary Keypad
- 226 Alpha Numeric Keypad
- 230 Calculator Numeric Keypad
- 234 Telephony Numeric Keypad
- 238 Special Character Key
- 241 Windows Mobile 6.5
- 241 Introduction
- 241 Finger Scrolling
- 241 Home Screen
- 243 Classic Today Screen
- 245 Status Bar
- 248 Tile Bar
- 248 Start Screen
- 253 Speaker Icon
- 254 Battery Icons
- 254 Connectivity Icon
- 255 Locking the MC9500-K
- 255 Microsoft Locking
- 256 Password Locking
- 258 Using the RS507 Hands-free Imager
- 258 Removing the Battery
- 258 Battery Removal
- 259 Suspend Mode
- 259 Assisted GPS
- 263 Glossary
- 275 Index