Palm PRE Get Started

Palm PRE: Stay connected and organized with its innovative features. It offers seamless multitasking, allowing you to effortlessly switch between applications. Capture life's moments with its camera, listen to music or watch videos, and expand your storage with a microSD card. Stay up-to-date with notifications and easily manage your schedule with its integrated email, messaging, and calendar features.

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1 2 3 4 5

Activate Your Phone

• If you purchased your phone at a

Sprint Store, it is probably activated and ready to use.

• If you received your phone in the mail and it is a new Sprint account or a new phone number, your phone is designed to activate automatically once you have completed setup

(see page 4).

• If you received your phone in the mail and you are switching the number from a previous Sprint phone, do not turn on your new phone yet. First, go to sprint.com/activate on your computer's Web browser and follow the instructions to activate the number on your new phone.

If you have any problems with activation, contact Sprint Customer Service at

1-888-211-4727 from another phone.

Turn On Your Phone

Activate your phone before you turn it on (see previous page). Press and hold the power button until you see a logo.

Wait for setup to start (please be patient).

To slide out the keyboard, hold the phone in both hands and gently push up with your thumbs.

Power button

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. Unlimited usage data plan strongly recommended or additional data charges may apply.

S e t U p Y o u r P h o n e

To use your Palm ® Pre™ phone, you must agree to Palm’s terms and conditions and create a Palm profile—do so by entering a working email address.

Why do I need a Palm profile?

A Palm profile gives you access to services like automatic updates, backup of your data, and more.

Setting up a Palm profile is different from setting up email on your phone. To set up email, see page 11.

O v e r v i e w

I’ve finished setup. Can I use my phone?

Your phone is ready to use! Go ahead and make calls (see pages 17–18), set up email (see page 11), and use all the other applications on your phone.

If you see a notification that an update is available, tap Install Now to install it.

Palm periodically sends updates to enhance the applications and features on your phone.

How do I transfer data from my computer?

On your computer, look for an email at the address you used for your Palm profile. Click the link in the email to verify your Palm profile. The link takes you to a website where you can do a one-time data transfer to your phone from selected desktop organizers like Palm

Desktop and Outlook ® . This transfer is the way to get the data from your old

Palm smartphone to your Pre phone.

Top

6 7

Open Applications

1 Earpiece

2 Speaker (on back)

3 Touchscreen

4 Volume: See page 18.

5 Gesture area

6 Microphone

7 Center button: Press to go to

Card view.

8 Orange key: Press to enter numbers and symbols that appear above the letters on the keys. Press twice to lock it.

9 Shift: Press twice for Caps lock.

10 Space

11 Camera lens and flash (on back)

12 Charger/microUSB connector

13 Backspace

14 Enter

15 Sym: Press to select characters like currency symbols and accented characters.

16 Headset jack

17 Ringer switch: Slide to turn the ringer and notification sounds on and off.

18 Power: Press to wake up or turn off the screen. Press and hold to turn the device on and off.

Tap an icon to open an application.

Quick Launch: Displays up to five icons.

You can open the Quick Launch from any screen. Drag out any icon except

Launcher and then drag in another one.

Launcher: Displays all your apps (when you open the Launcher, Quick Launch appears also). Scroll up and down to see the whole page, and left and right to see all pages.

See the Gesture Guide to learn how to access Quick Launch and the Launcher.

Launcher, page 1

Quick Launch

Page indicator

Phone Contacts Email Calendar Launcher

Move Among Open

Applications

You can open and use multiple applications at the same time. To move among them, press the Center button to shrink the app you’re using. You’re now in Card view, where all open apps appear as small windows (cards).

In Card view, swipe left or right on the screen to scroll through open apps.

When you see the app you want, tap it.

To close the app, throw the card off the top of the screen.

Find It Fast

In Launcher or Card view > enter a word, name, or first and last initials.

Your phone displays any matching results. Tap the one you want.

Tap a phone number to dial it! Or tap the name > to send a text message.

To search the Web, tap the text you entered and tap the search option you want.

1 0

Make a Call

Launcher > .

See pages 17–18.

1 1

Set Up Email

Launcher > .

Enter the settings to get messages from any of your email accounts.

Setting up email from some providers automatically adds your contacts and calendar data from that provider to your phone. See page 13.

Gesture Guide

Touch the screen or gesture area lightly when performing gestures.

Be sure to take the gesture tutorial:

Go to palm.com/support.

Turn on your phone

Press the power button.

Minimize app and go to Card view

Press Center.

Resize cards and change card order

Tap and hold a card. Drag cards to change the order.

Open Launcher

Press Center > tap

Open menus

Application:

Tap the upper-left corner.

Connection: e upper rig er.

Open Quick Launch

Drag up slowly and move your finger to the app you want.

Close an app

In Card view, throw the card off the top of

Delete a list item

Throw the item off the side of the screen.

Back: Go up a level in an app, save data

Quick swipe left in gesture area.

1 2

Scroll a specific amount

Drag in the desired direction.

Scroll fast

Flick in the desired direction.

Stop scrolling

Tap the screen while scrolling.

Zoom in

Place two fingers and spread them apart.

Zoom out

Place two fingers and bring them together.

Zoom in/out a fixed amount

Double-tap the screen.

Double-tap again to zoom out.

406-11612-00 V 1.0

Place cursor in a text field

Tap the location.

Move cursor

Insert the cursor, press and hold Orange, and then drag anywhere onscreen.

Select text

Insert the cursor, press and hold Shift, and then drag anywhere onscreen.

AB E G

Drag and drop

Tap and hold the item, drag, and then lift your finger to drop.

m, u

, rr

18 19 20 21 22 23 24 25

S y n c Y o u r D a t a

Anytime you are in Email, Messaging,

Calendar, or Contacts, you can set up a relationship to wirelessly sync data with selected service providers—for example,

Google’s Gmail, Facebook, or Microsoft

Exchange ActiveSync ® (check to see if your company supports this).

You must already have an account with a service provider before you can set it up on your phone.

1 3

Merged Views

Your phone’s Synergy™ feature displays data from several sources in a single view, but keeps the sources of your data separate.

Let’s say you use Google calendar for your personal appointments and your company's Outlook calendar for business appointments. Your phone’s

Calendar application can display appointments from both calendars in a single view.

Likewise, if you set up multiple email accounts, the Email application lets you display the messages from all your account inboxes in a single view.

And in Messaging, all your messages with a person show up in a single conversation view, whether they are text, multimedia, or instant messages.

1 4

L i n k e d C o n t a c t s

The Contacts application also offers a merged view—you can see all your contacts from all your accounts in a single list. But more than that, Contacts lets you see all your information for a person in a single view—even if that information comes from multiple sources.

For example, let’s say you have a work contact in Exchange ActiveSync and a personal contact for the same person in

Google. Contacts automatically recognizes the connection and links the two contacts so that you can see all the information in one place. You can also manually link and unlink contacts.

1 5

Notifications

Notifications at the bottom of the screen alert you to voicemail, incoming messages, upcoming appointments, and more. For some notifications, tap the notification to act on it. For others, such as Calendar reminders, the notification gives you options such as opening the appointment or dismissing the notification.

If you do not act on a notification after a few seconds, it becomes an icon in the lower-right portion of the screen. Tap the icon area to display your notifications.

Throw a notification off the side of the screen to dismiss it.

1 6

Phone

Turn the phone off and on

Tap the upper-right corner of any screen

> Turn on/off Airplane Mode.

Dial a number by contact name

Launcher or Card view > enter the first or last name or initials > tap the number.

Answer a call

Tap .

Set up/listen to voicemail

Launcher > > > listen for instructions.

Phone is on

Phone is off

1 7

Use the speakerphone or mute the microphone

While on a call, tap the onscreen button you want.

Connect to a Bluetooth ® headset

Launcher > > On > Add device > headset name.

Create a speed dial

Launcher > > contact name

> Menu > Set speed dial > tap the number you want to assign to the speed dial > tap the speed-dial key.

Call a speed dial

Launcher or Card view > press and hold the speed-dial key.

Adjust call volume

Press Volume up or down.

Volume

1 8

Media

Take a picture

Launcher > > Space.

To take a picture in landscape view, turn the phone 90°.

Change your wallpaper

Launcher > > tap the picture you want to use. Tap the upper-left corner >

Use as Wallpaper > Use as Wallpaper.

Copy media files to your phone

Connect your phone to your computer using the USB cable > tap USB Drive > drag and drop the music or video file.

View a video

Launcher > > tap the video.

1 9

Get Help

Need help with setup?

After your phone is activated with Sprint, the Palm support staff can help you set up your phone and get you up and running. Call 1-866-750-PALM (7256) from 6:00 AM to 8:00 PM Pacific, Monday through Friday, and 8:00 AM to 5:00 PM

Pacific, Saturday and Sunday. This service is free within 90 days of purchase.

We may refer you to Sprint for help with carrier-specific features. Offer subject to change without notice.

Help on your phone

Tap Help in the Launcher or in an application menu to read short how-tos and watch animations about your phone.

Features Guide

Take a peek at other things you can do with your phone to get the information you want when you want it.

Online support

• Visit sprint.com/palmpresupport to access the

User Guide, how-to

videos, tutorials, and helpful support information.

• Visit palm.com/support to edit your

Palm profile, manage your phone, access Data Transfer Assistant, and access additional support information.

2 0

Manage Your Account

Check minute usage and account balance

Launcher > > * 4 > .

Make a payment

Launcher > > * 3 > .

Find service plan information

Launcher > > * 2 > .

TIP: You can also manage your account online at sprint.com, or by calling Sprint from any phone:

• Sprint Customer Service:

1-888-211-4727

• Business Customer Service:

1-800-927-2199

Total Equipment

Protection

With Total Equipment Protection, your phone will be protected against loss, theft, and physical and liquid damage, as well as covered for mechanical and electrical failure, routine maintenance, and failure from normal wear and tear.

Enroll when you activate or upgrade your phone. You have up to 30 days after activation or upgrade to enroll, so don’t delay.

* Please see the Total Equipment Protection brochure available at any participating retail location or visit sprint.com for complete terms and conditions of coverage including applicable charges and deductible(s).Terms and conditions are subject to change. May not be available in all states. Eligibility varies by device. Claims may be fulfilled with new or refurbished equipment.

2 1 palm.com/environment

RECYCLE YOUR OLD PHONE

Get an account credit or help Sprint support Internet safety for kids by recycling your old phone through Sprint wireless recycling programs. Visit sprint.com/recycle for details.

INTELLECTUAL PROPERTY NOTICES

Sprint. Other marks are the property of their respective owners.

Microsoft, ActiveSync, and Outlook are trademarks of the

Microsoft group of companies. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

2 2

Get Started.

All you need to know to get going.

1 2 3 4 5

Activate Your Phone

• If you purchased your phone at a

Sprint Store, it is probably activated and ready to use.

• If you received your phone in the mail and it is a new Sprint account or a new phone number, your phone is designed to activate automatically once you have completed setup

(see page 4).

If you have any problems with activation, contact Sprint Customer Service at

1-888-211-4727 from another phone.

Turn On Your Phone

Activate your phone before you turn it on (see previous page). Press and hold the power button until you see a logo.

Wait for setup to start (please be patient).

To slide out the keyboard, hold the phone in both hands and gently push up with your thumbs.

Power button

S e t U p Y o u r P h o n e

To use your Palm ® Pre™ phone, you must agree to Palm’s terms and conditions and create a Palm profile—do so by entering a working email address.

Why do I need a Palm profile?

A Palm profile gives you access to services like automatic updates, backup of your data, and more.

Setting up a Palm profile is different from setting up email on your phone. To set up email, see page 11.

O v e r v i e w

I’ve finished setup. Can I use my phone?

Your phone is ready to use! Go ahead and make calls (see pages 17–18), set up email (see page 11), and use all the other applications on your phone.

If you see a notification that an update is available, tap Install Now to install it.

Palm periodically sends updates to enhance the applications and features on your phone.

How do I transfer data from my computer?

Desktop and Outlook ® . This transfer is the way to get the data from your old

Palm smartphone to your Pre phone.

Top

6 7

Open Applications

1 Earpiece

2 Speaker (on back)

3 Touchscreen

4 Volume: See page 18.

5 Gesture area

6 Microphone

7 Center button: Press to go to

Card view.

8 Orange key: Press to enter numbers and symbols that appear above the letters on the keys. Press twice to lock it.

9 Shift: Press twice for Caps lock.

10 Space

11 Camera lens and flash (on back)

12 Charger/microUSB connector

13 Backspace

14 Enter

15 Sym: Press to select characters like currency symbols and accented characters.

16 Headset jack

17 Ringer switch: Slide to turn the ringer and notification sounds on and off.

18 Power: Press to wake up or turn off the screen. Press and hold to turn the device on and off.

Tap an icon to open an application.

Quick Launch: Displays up to five icons.

You can open the Quick Launch from any screen. Drag out any icon except

Launcher and then drag in another one.

Launcher: Displays all your apps (when you open the Launcher, Quick Launch appears also). Scroll up and down to see the whole page, and left and right to see all pages.

See the Gesture Guide to learn how to access Quick Launch and the Launcher.

Launcher, page 1

Quick Launch

Page indicator

Phone Contacts Email Calendar Launcher

Move Among Open

Applications

In Card view, swipe left or right on the screen to scroll through open apps.

When you see the app you want, tap it.

To close the app, throw the card off the top of the screen.

Find It Fast

In Launcher or Card view > enter a word, name, or first and last initials.

Your phone displays any matching results. Tap the one you want.

Tap a phone number to dial it! Or tap the name > to send a text message.

To search the Web, tap the text you entered and tap the search option you want.

1 0

Make a Call

Launcher > .

See pages 17–18.

1 1

Set Up Email

Launcher > .

Enter the settings to get messages from any of your email accounts.

Setting up email from some providers automatically adds your contacts and calendar data from that provider to your phone. See page 13.

Gesture Guide

Touch the screen or gesture area lightly when performing gestures.

Be sure to take the gesture tutorial:

Go to palm.com/support.

Turn on your phone

Press the power button.

Minimize app and go to Card view

Press Center.

Resize cards and change card order

Tap and hold a card. Drag cards to change the order.

Open Launcher

Press Center > tap

Open menus

Application:

Tap the upper-left corner.

Connection: e upper rig er.

Open Quick Launch

Drag up slowly and move your finger to the app you want.

Close an app

In Card view, throw the card off the top of

Delete a list item

Throw the item off the side of the screen.

Back: Go up a level in an app, save data

Quick swipe left in gesture area.

1 2

Scroll a specific amount

Drag in the desired direction.

Scroll fast

Flick in the desired direction.

Stop scrolling

Tap the screen while scrolling.

Zoom in

Place two fingers and spread them apart.

Zoom out

Place two fingers and bring them together.

Zoom in/out a fixed amount

Double-tap the screen.

Double-tap again to zoom out.

406-11612-00 V 1.0

Place cursor in a text field

Tap the location.

Move cursor

Insert the cursor, press and hold Orange, and then drag anywhere onscreen.

Select text

Insert the cursor, press and hold Shift, and then drag anywhere onscreen.

AB E G

Drag and drop

Tap and hold the item, drag, and then lift your finger to drop.

m, u

, rr

18 19 20 21 22 23 24 25

S y n c Y o u r D a t a

Anytime you are in Email, Messaging,

Calendar, or Contacts, you can set up a relationship to wirelessly sync data with selected service providers—for example,

Google’s Gmail, Facebook, or Microsoft

Exchange ActiveSync ® (check to see if your company supports this).

You must already have an account with a service provider before you can set it up on your phone.

1 3

Merged Views

Your phone’s Synergy™ feature displays data from several sources in a single view, but keeps the sources of your data separate.

Let’s say you use Google calendar for your personal appointments and your company's Outlook calendar for business appointments. Your phone’s

Calendar application can display appointments from both calendars in a single view.

Likewise, if you set up multiple email accounts, the Email application lets you display the messages from all your account inboxes in a single view.

And in Messaging, all your messages with a person show up in a single conversation view, whether they are text, multimedia, or instant messages.

1 4

L i n k e d C o n t a c t s

For example, let’s say you have a work contact in Exchange ActiveSync and a personal contact for the same person in

Google. Contacts automatically recognizes the connection and links the two contacts so that you can see all the information in one place. You can also manually link and unlink contacts.

1 5

Notifications

If you do not act on a notification after a few seconds, it becomes an icon in the lower-right portion of the screen. Tap the icon area to display your notifications.

Throw a notification off the side of the screen to dismiss it.

1 6

Phone

Turn the phone off and on

Tap the upper-right corner of any screen

> Turn on/off Airplane Mode.

Dial a number by contact name

Launcher or Card view > enter the first or last name or initials > tap the number.

Answer a call

Tap .

Set up/listen to voicemail

Launcher > > > listen for instructions.

Phone is on

Phone is off

1 7

Use the speakerphone or mute the microphone

While on a call, tap the onscreen button you want.

Connect to a Bluetooth ® headset

Launcher > > On > Add device > headset name.

Create a speed dial

Launcher > > contact name

> Menu > Set speed dial > tap the number you want to assign to the speed dial > tap the speed-dial key.

Call a speed dial

Launcher or Card view > press and hold the speed-dial key.

Adjust call volume

Press Volume up or down.

Volume

1 8

Media

Take a picture

Launcher > > Space.

To take a picture in landscape view, turn the phone 90°.

Change your wallpaper

Launcher > > tap the picture you want to use. Tap the upper-left corner >

Use as Wallpaper > Use as Wallpaper.

Copy media files to your phone

Connect your phone to your computer using the USB cable > tap USB Drive > drag and drop the music or video file.

View a video

Launcher > > tap the video.

1 9

Get Help

Need help with setup?

Pacific, Saturday and Sunday. This service is free within 90 days of purchase.

We may refer you to Sprint for help with carrier-specific features. Offer subject to change without notice.

Help on your phone

Tap Help in the Launcher or in an application menu to read short how-tos and watch animations about your phone.

Features Guide

Take a peek at other things you can do with your phone to get the information you want when you want it.

Online support

• Visit sprint.com/palmpresupport to access the

User Guide, how-to

videos, tutorials, and helpful support information.

• Visit palm.com/support to edit your

Palm profile, manage your phone, access Data Transfer Assistant, and access additional support information.

2 0

Manage Your Account

Check minute usage and account balance

Launcher > > * 4 > .

Make a payment

Launcher > > * 3 > .

Find service plan information

Launcher > > * 2 > .

TIP: You can also manage your account online at sprint.com, or by calling Sprint from any phone:

• Sprint Customer Service:

1-888-211-4727

• Business Customer Service:

1-800-927-2199

Total Equipment

Protection

Enroll when you activate or upgrade your phone. You have up to 30 days after activation or upgrade to enroll, so don’t delay.

2 1 palm.com/environment

RECYCLE YOUR OLD PHONE

Get an account credit or help Sprint support Internet safety for kids by recycling your old phone through Sprint wireless recycling programs. Visit sprint.com/recycle for details.

INTELLECTUAL PROPERTY NOTICES

Sprint. Other marks are the property of their respective owners.

Microsoft, ActiveSync, and Outlook are trademarks of the

Microsoft group of companies. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

2 2

Get Started.

All you need to know to get going.

Hello! I am an AI chatbot specifically trained to assist you with the Palm PRE Getting Started. I have thoroughly reviewed the document and can help you locate the exact information you need or explain the content in clear and simple terms. Whether you’re looking for guidance on specific features, troubleshooting steps, or general usage, feel free to ask your questions. The more details you provide about your concerns or needs, the more accurately and effectively I can assist you!