SMART Notebook Guide

SMART Notebook® 22
Collaborative learning software
Deployment guide
For Windows operating systems
Was this document helpful?
smarttech.com/docfeedback/171831
Learn more
This guide and other resources for SMART Notebook and SMART Learning Suite
are available in the Support section of the SMART website
(smarttech.com/support). Scan this QR code to view these resources on your
mobile device.
smarttech.com/kb/171831
2
Contents
Contents
3
Chapter 1 Introduction
5
SMART Notebook and SMART Notebook Plus
About the installation components and software
6
6
Chapter 2 Preparing for installation
7
Computer requirements
Network requirements
Setting up teacher access
7
8
12
Chapter 3 Downloading and installing
14
Downloading the installation files
Installing required third-party packages
Chapter 4 Customizing SMART Notebook software for deployment
Using the SMART Install Manager
Using third-party tools
Chapter 5 Deploying SMART Notebook software
Deploying the software using the command-line interface
Deploying the software using third-party imaging or remote management software
Chapter 6 Activating the software
Activating by provisioning teachers
Activating using a product key
Activating SMART Notebook Math Tools
Checking for and applying renewals for product keys
Returning activations
14
15
17
17
23
24
24
28
30
30
31
33
34
35
Chapter 7 Updating the software
37
Chapter 8 Uninstalling SMART Notebook
39
Using the SMART Uninstaller to uninstall SMART software
Using the SMART Uninstaller command-line interface
39
40
Appendix A Determining the best activation method
43
Appendix B Help teachers set up a SMART Account
45
Why teachers need a SMART Account
How teachers can register for a SMART Account
smarttech.com/kb/171831
45
46
3
Contents
Appendix C Installing and maintaining Gallery content
Configuring Gallery content using SMART Install Manager
Updating and adding Gallery content locations
Appendix D Language files and codes
47
47
48
51
Installation language files and codes
Handwriting recognition resources
51
52
Appendix E Windows Installer properties
54
Appendix F Product codes
60
smarttech.com/kb/171831
4
Chapter 1 Introduction
This guide shows you how to use the MSI installer to customize and deploy the following software:
l
SMART Notebook® 22 collaborative learning software
l
SMART Product Drivers
l
SMART Ink®
Note
Although it’s possible to use the USB installer (EXE), SMART recommends that you use the MSI
installation package to deploy the SMART software. The MSI installer was designed to support mass
deployments and provides finer control over the installation details for SMART software.
This guide is intended for those in charge of managing software subscriptions and installing software in
a school, such as technical specialists, IT administrators, and others experienced with customizing,
deploying, and administering software in a networked environment.
Use of this guide requires:
l
Knowledge of IT terminology, such as “registry” and “domain controller”
l
Knowledge of completing basic administrative tasks in Windows® operating systems, such as
modifying the registry
l
Administrative privileges and access to servers
l
Access to the internet
Important
The commands documented in this guide must be run in an Administrator Command Prompt window.
To open an Administrator Command Prompt window, right-click the Command Prompt icon, and
then select Run as Administrator.
smarttech.com/kb/171831
5
Chapter 1 Introduction
SMART Notebook and SMART Notebook Plus
This guide helps you deploy SMART Notebook and SMART Notebook Plus. SMART Notebook Plus
requires an active subscription to SMART Learning Suite. Some information in this guide applies only if
you are deploying SMART Notebook Plus. These sections are indicated with the following message:
Applicable to SMART Notebook Plus only.
About the installation components and software
This guide mentions a number of SMART software products and components that you’ll encounter when
deploying or updating SMART Notebook software:
Component/software
Description
Installer
USB or MSI installers, both available from the SMART website
SMART Ink
SMART’s digital ink software
SMART Product Drivers
SMART’s software that enables touch features for SMART’s interactive
products
SMART Install Manager
A tool you can use to customize the SMART software installation
SMART Product Update
(SPU)
A tool you can use to manage updates for SMART software products
SMART Uninstaller
A tool you can use to uninstall SMART software
smarttech.com/kb/171831
6
Chapter 2 Preparing for installation
Computer requirements
Network requirements
Setting up teacher access
7
8
12
Before installing SMART Notebook, make sure the computer and network meets the minimum
requirements. Additionally, you’ll need to determine which activation method you want to use.
Computer requirements
Before you install the software, ensure the computer meets the following minimum requirements:
Requirement
Windows operating system
General
Supported operating systems
Windows 11
Windows 10
Minimum hard disk space
4.7 GB
Minimum specs for standard and high definition displays (up to 1080p and similar)
Minimum processor
Intel® Core™ m3
Minimum RAM
4 GB
Minimum specs for ultra high definition displays (4K)
Minimum graphics card
Discrete GPU
Note
SMART strongly recommends that your video card meets or
exceeds the minimum requirements. Although SMART
Notebook can run with an integrated GPU, your experience
and SMART Notebook’s performance can vary depending on
the GPU’s capabilities, the operating system, and other
concurrently running applications.
Minimum processor/system
Intel Core i3
Minimum RAM
8 GB
smarttech.com/kb/171831
7
Chapter 2 Preparing for installation
Requirement
Windows operating system
Other requirements
Programs
Microsoft® .NET Framework 4.5.1 or later for SMART Notebook
software and SMART Ink
Microsoft Visual Studio® Tools 2010 for Office for SMART Ink
Adobe Reader 8.0 or later
DirectX® technology 10 or later for SMART Notebook software
DirectX 10 compatible graphics hardware for SMART Notebook
software
Notes
l
l
Web Access
All required third-party software is built into the installation
executable and is installed automatically in the correct
order when you run the EXE.
These are the minimum requirements for
SMART Notebook. SMART recommends updating to the
most recent versions of the software listed above.
Required for downloading and activating SMART software
Note
Operating systems and other third-party software released after this SMART software might not be
supported.
Network requirements
Ensure your network environment meets the minimum requirements on this page before you install or
use SMART Notebook.
SMART Notebook’s interactive activities and assessments use hellosmart.com. Use the recommended
web browsers, device specifications, operating systems, and network capacity to ensure the best
possible experience with SMART Notebook’s interactive activities and assessments.
Additionally, some features of SMART Notebook and other SMART products (such as SMART Board®
interactive displays) require access to specific web sites. You might need to add those web sites to the
allowlist if the network restricts outbound internet access.
Tip
When using activities on hellosmart.com, students may check their website access at suite.smarttechprod.com/troubleshooting.
smarttech.com/kb/171831
8
Chapter 2 Preparing for installation
Student device web browser recommendations
Students playing or participating in a SMART Notebook Plus lesson’s activities and assessments should
use one of the following browsers on their devices:
The latest version of:
l
Google™ Chrome
Note
Google Chrome is recommended as it provides the best experience when using Lumio by SMART.
l
Safari
l
Firefox®
l
Windows 10 Edge
Note
Android™ devices must use Chrome or Firefox.
Ensure JavaScript is enabled in your browser.
Student device operating system recommendations
Students who use hellosmart.com should use one of the following recommended devices:
l
Any computer running the latest version of Windows 10 or any Mac running OS X 10.13 or later
l
Any iPad or iPhone upgraded to the latest iOS
l
Any Android phone or tablet with Android version 8 or later
l
Any Google Chromebook upgraded to the latest Chrome OS
Important
Although Lumio by SMART works with mobile devices, the lesson editing and activity building
interfaces work best on larger screens.
Important
First-generation iPads or Samsung Galaxy Tab 3 tablets do not support mobile device-enabled
activities.
smarttech.com/kb/171831
9
Chapter 2 Preparing for installation
Network capacity recommendations
SMART Notebook activities on hellosmart.com are designed to keep network requirements as low as
possible while still supporting rich collaboration. The network recommendation for Shout It Out! alone is
0.3 Mbps per device. A school that regularly uses other Web 2.0 tools should have enough network
capacity to run SMART Notebook activities on hellosmart.com.
If activities on hellosmart.com are used in conjunction with other online resources, such as streaming
media, greater network capacity could be required, depending on the other resources.
Website access requirements
A number of SMART products use the following URLs for software updates, collecting information, and
backend services. Add these URLs to your network’s allowlist to make sure SMART products behave as
expected.
l
https://*.smarttech.com (for updating SMART Board interactive display software and firmware)
l
http://*.smarttech.com (for updating SMART Board interactive display software and firmware)
l
https://*.mixpanel.com
l
https://*.google-analytics.com
l
https://*.smarttech-prod.com
l
https://*.firebaseio.com
l
wss://*.firebaseio.com
l
https://www.firebase.com/test.html
l
https://*.firebasedatabase.app
l
https://api.raygun.io
l
https://www.fabric.io/
l
https://updates.airsquirrels.com
l
https://ws.kappboard.com (for updating SMART Board interactive display software and firmware)
l
https://*.hockeyapp.net
l
https://*.userpilot.io
l
https://static.classlab.com
l
https://prod-static.classlab.com/
l
https://*.sentry.io
The following URLs are used for signing in to and using your SMART Account with SMART products. Add
these URLs to your network’s allowlist to make sure SMART products behave as expected.
l
https://*.smarttech.com
l
http://*.smarttech.com
l
https://hellosmart.com
l
https://content.googleapis.com
l
https://*.smarttech-prod.com
l
https://www.gstatic.com
l
https://*.google.com
l
https://login.microsoftonline.com
l
https://login.live.com
l
https://accounts.google.com
l
https://smartcommunity.force.com/
smarttech.com/kb/171831
10
Chapter 2 Preparing for installation
l
https://graph.microsoft.com
l
https://www.googleapis.com
The following URLs are used to enable content from YouTube. If you want SMART product users to be
able to insert and play YouTube videos when using SMART products, allow the following:
l
https://*.youtube.com
l
https://*.ytimg.com
smarttech.com/kb/171831
11
Chapter 2 Preparing for installation
Setting up teacher access
Applicable to SMART Notebook Plus only.
Single plan subscriptions
When you purchase a single plan subscription, you’re asked to sign in to your Microsoft or Google
account. This is the account you use to sign in to access SMART Notebook Plus.
Group subscriptions
If you have an active subscription to SMART Learning Suite, you must determine how you want to set up
teachers’ access to the SMART Notebook Plus features that come with a subscription.
There are two ways to activate a teacher’s access to SMART Notebook:
l
Email provisioning: provision the teacher’s email address for their SMART Account
l
Product key: use a product key
SMART recommends that you provision a teacher’s access using their SMART Account email rather than
a product key. For a comparison of the activation methods and help determining which is best for you,
see Appendix A Determining the best activation method on page 43.
Note
Setting up access doesn’t apply if you are using SMART Notebook Plus in trial mode or if you’re using
SMART Notebook without a subscription.
After you’ve determined which activation method is best for your school, sign in to the SMART Admin
Portal to provision teachers or locate the product key.
The SMART Admin Portal is an online tool that allows schools or districts to manage their SMART
software subscriptions easily. After signing in, the SMART Admin Portal shows you a variety of details,
including:
l
all the subscriptions purchased by you or your school
l
the product key(s) attached to each subscription
l
renewal dates
l
number of seats attached to each product key and how many of those seats have been assigned
smarttech.com/kb/171831
12
Chapter 2 Preparing for installation
To learn more about the SMART Admin Portal and its use, visit
support.smarttech.com/docs/redirect/?product=softwareportal.
Adding teachers to a subscription
If you chose to provision a teacher’s email address to set up access, you need to provision the teacher to
the subscription in the SMART Admin Portal. You can:
l
Add one teacher at a time by entering their email address
l
Import a CSV file to add multiple teachers
l
Auto-provision teachers with ClassLink, Google, or Microsoft
For complete instructions about provisioning teachers using the above methods, see
support.smarttech.com/docs/redirect/?product=adminportal&context=AddUsers.
Locating the product key for activation
If you chose the product key method to set up access, sign in to the SMART Admin Portal to locate the
key.
To locate the product key for your subscription
1. Go to subscriptions.smarttech.com and enter your user name and password for the SMART Admin
Portal to sign in.
2. Locate your subscription to SMART Learning Suite and expand it to view the product key.
See the SMART Admin Portal support page for complete details about using the portal
(support.smarttech.com/docs/redirect/?product=softwareportal).
3. Copy the product key and email it to the teacher or save it in a convenient location for later. You or
the teacher will enter this key in SMART Notebook after it’s installed.
smarttech.com/kb/171831
13
Chapter 3 Downloading and installing
Downloading the installation files
Preparing language files for non-English deployments of SMART Notebook
Activation connectivity
Installing required third-party packages
14
14
15
15
Downloading the installation files
All installation files are available for download from the SMART website.
To download the installer files
1. Go to smarttech.com/products/education-software/smart-learning-suite/admin-download.
2. Select the latest version of SMART Notebook.
3. Select Windows as the operating system.
4. Select the MSI installer.
5. Click DOWNLOAD - WINDOWS.
6. Extract and save the installation packages to a network location that’s accessible to all computers
on which you plan to install the software. When the third-party installation packages are extracted,
you’ll find them in the root of the Support folder.
Preparing language files for non-English deployments of
SMART Notebook
When using the MSI installer to deploy the installation packages for a language other than English (U.S.),
ensure all MST files are in the same folder as the MSI file.
Similarly, if you want users to be able to view and use the handwriting recognition feature in a language
other than English, you must install the appropriate handwriting recognition resources. Handwriting
resources are included in the zipped MSI Installer downloaded in the previous procedure.
If you deploy any handwriting recognition resources, ensure the Support\Language folder exists in the
root of the admin.zip file and that the folder structure is intact if you install handwriting languages. This
allows the administrator installer to find the resources to install.
smarttech.com/kb/171831
14
Chapter 3 Downloading and installing
Refer to Appendix D Language files and codes on page 51 for a reference table on language MST files
and handwriting codes.
Activation connectivity
Applicable to SMART Notebook Plus only.
When you deploy SMART Notebook software, make sure the computers can access SMART’s web
activation services (see Website access requirements on page 10). Otherwise, the computers won’t be
able to activate the software using the product keys during or after installation.
Tip
The SMART Install Manager and Activation Wizard will test the required URLs and indicate success or
failure. When you use the SMART Install Manager tool, consider that you, as an administrator, may
have less-restricted access to the internet than standard users. It is important to install SMART
Notebook software on a standard user’s computer and use the Activation Wizard connectivity tester to
confirm connectivity.
Installing required third-party packages
Before you deploy SMART Notebook, deploy the following required third-party installation packages:
Third-party package
Why it’s required
Microsoft .NET Framework 4.5.1 files
(dotNetFx451_Full_setup.exe)
SMART Notebook software and SMART Ink will not
run without this installed.
Microsoft Visual Studio 2010 Tools for Office
Runtime (vstor_redist.exe)
SMART Ink add-ins for Microsoft Office will not work
without this installed.
The MSI installer includes separate installers for third-party software in the Support folder of the
unzipped files you downloaded from the SMART website.
You can use the command-line interface to deploy installation packages in many ways, such as by
running commands from the command prompt or by including commands in batch script files.
smarttech.com/kb/171831
15
Chapter 3 Downloading and installing
To install the Microsoft .NET Framework 4.5.1 files
Note
For information about deploying the Microsoft .NET Framework, refer to the .NET Framework
Deployment Guide for Administrators on the MSDN website (msdn.microsoft.com/enus/library/ee390831.aspx). An internet connection is required for downloading and installing the
full .NET package.
Run the following command to install the files in UI mode:
[Path]\dotNetFx451_Full_setup.exe /passive /showfinalerror
OR
Run the following command to install the files in silent mode:
[Path]\dotNetFx451_Full_setup.exe /q
Where [Path] is the path to the dotNetFx451_Full_setup.exe file.
To install Microsoft Visual Studio 2010 Tools for Office Runtime
Run the following command:
[Path]\vstor_redist.exe /q
Where [Path] is the path to the vstor_redist.exe file.
smarttech.com/kb/171831
16
Chapter 4 Customizing SMART
Notebook software for deployment
Using the SMART Install Manager
Downloading the SMART Install Manager
Using the SMART Install Manager to customize SMART Notebook installations
SMART Install Manager controls
Using third-party tools
17
18
18
19
23
You can use SMART Install Manager or a variety of third-party tools to customize the deployment.
Using the SMART Install Manager
The SMART Install Manager is a tool you can use to customize the installation of SMART Notebook and its
components during network deployments.
The SMART Install Manager is included with the zipped MSI installer download file, or you can download
it separately from the SMART website.
You can use the MSI installer to:
l
Open and customize the installer
l
Save your configuration changes as an XML file
l
Publish your changes to the installation package as an MST file
smarttech.com/kb/171831
17
Chapter 4 Customizing SMART Notebook software for deployment
Downloading the SMART Install Manager
You can download the SMART Install Manager directly from the SMART website.
To download SMART Install Manager
1. Go to smarttech.com/products/education-software/smart-learning-suite/admin-download.
2. Select the latest version of SMART Notebook.
3. Select Windows.
4. Select SMART Install Manager.
5. Click DOWNLOAD - WINDOWS and then save the EXE file to your computer.
6. Double-click the EXE file.
7. Follow the on-screen instructions.
Using the SMART Install Manager to customize SMART Notebook
installations
Use the following instructions to customize SMART Notebook installations. You can customize what
software is installed with SMART Notebook, whether users can start trials of SMART Notebook Plus
features, notifications for subscription and trial expiries, and so on.
Tip
You can save your progress as an XML file when customizing the installation and continue the process
later. However, after you publish the customized install file as an MST, you cannot reopen the MST
and edit it.
To customize a SMART Notebook installation using the SMART Install Manager
1. Start the SMART Install Manager.
2. Drag the MSI installer (SMARTLearningSuite.msi) into the SMART Install Manager window.
3. Set the controls on each page (see SMART Install Manager controls on the next page).
4. Click File > Save As.
5. Browse to the location where you extracted the MSI installation package.
Important
When publishing an MST file, the MST file must be saved to the same location as the extracted
MSI installer.
smarttech.com/kb/171831
18
Chapter 4 Customizing SMART Notebook software for deployment
6. Type a name for the file and click Save to create and publish the MST file.
7. Close the SMART Install Manager.
To update an existing customized XML file using the SMART Install Manager
1. Start the SMART Install Manager.
2. Select File > Open and browse to the location of the XML file.
3. Select the file and click Open.
4. Edit the controls as needed.
5. Select File > Publish.
6. Using the Save As dialog box, browse to the location where you want to publish the customized MST
file.
Note
When publishing an MST file, save the MST file to the same location as the MSI installer.
7. Type a name for the file and click Save to create and publish the MST file.
8. Close the SMART Install Manager.
SMART Install Manager controls
Use the information in the following table to customize the installation of SMART Notebook using the
SMART Install Manager.
Control
Procedure
Notes
General Options: Product Selection
SMART Product Drivers
Select to install SMART Product Drivers.
If the teacher will use the computer with a
SMART Board interactive display, SMART
Product Drivers is required.
SMART Ink
Select to install SMART Ink.
If you install SMART Ink, you must install SMART
Product Drivers.
When you select this option, SMART Install
Manager selects SMART Product Drivers
automatically.
SMART Notebook
software
smarttech.com/kb/171831
Select to install SMART Notebook software.
Required
19
Chapter 4 Customizing SMART Notebook software for deployment
Control
Procedure
Notes
Product key
Type your 25-character product key for SMART
Notebook software.
You can type the product key with or without
hyphens.
The installation uses this key to activate the
software.
This option is only available if you chose to use
product key activation instead of provisioning
users in the SMART Admin Portal
(recommended).
SMART response 2
SMART response 2 software is now included in
the installation and replaces SMART Response.
[N/A]
SMART Notebook Math
Tools
Select to install SMART Notebook Math Tools
software.
If you choose to install SMART Notebook Math
Tools software, you must also install SMART
Notebook software.
Note
This software is discontinued.
Product key
Type your 22- or 25-character product key for
SMART Notebook Math Tools software.
You can type the product key with or without
hyphens. When you type a volume product key,
the software activates when you deploy it to
network computers.
Remove SMART products
that aren’t selected
above if they exist on the
system
Select to remove SMART software products
available in the current SMART Learning Suite
package found on any computer on your system
(except the SMART products you select).
This affects the behavior of the installer when you
perform an upgrade. It enables you to remove
any software in the current SMART Learning
Suite package that you haven’t specifically
selected for installation.
Delay activation
Select to register the product keys on a computer
without activating them. Registered keys can be
activated when users start SMART Notebook
software.
Delaying activation is useful for uniform
deployments that include users who don’t use
SMART Notebook software. Only users who start
SMART Notebook software will activate
registered keys and use a seat from your school’s
subscription.
If you don’t select this setting, the software
activates automatically during installation rather
than manually after installation.
Disable the License
Status dialog box
Select to prevent the software activation
When this option is selected, the software
reminder from appearing after SMART Notebook activation reminder appears only after the
software starts.
SMART Notebook software trial period has
ended.
Allow users to start
SMART Learning Suite
180-day trials
Select to allow users to start a trial of
SMART Notebook Plus.
A trial gives users access to the SMART Notebook
Plus features that come with a subscription.
Show SMART Learning
Suite subscription expiry
warnings and renewals
Select to enable in-product notifications when a
SMART Learning Suite subscription is about to
expire.
If enabled, SMART Notebook will display a
notification for upcoming subscription expiry at
95, 55, 25, and 15 days before the expiry date.
This notification is only displayed once for each
time interval.
smarttech.com/kb/171831
20
Chapter 4 Customizing SMART Notebook software for deployment
Control
Procedure
Notes
General Options: Installation Options
Installation directory
Type the path to the preferred folder where
program files are installed.
If you specify a folder, include a back slash (\) at
the end of the path.
After you specify the path, selected programs are If you don’t specify a folder, Windows Installer
installed in subdirectories of this location.
uses subdirectories of the default folder:
l
C:\Program Files\SMART Technologies
(32-bit systems)
l
C:\Program Files (x86)\SMART
Technologies (64-bit systems)
Important
Ensure the folder path valid. The SMART
Installer Manager doesn’t verify the folder
path.
Start SMART System
Menu at logon
Select to start the SMART System Menu when the
user logs on.
[N/A]
SMART Technologies
Error Report
Select to enable the SMART Technologies Error
Report.
This application is installed by default as part of
the installation.
Install desktop shortcuts
Select to create shortcuts on the desktop.
This option creates shortcuts on the desktop.
General Options: Network/Firewall Settings
SMART activities
Adds the URLs to your teacher and student
network’s allowlist.
See the complete list of websites provided at the
beginning of this guide (see page 10).
This setting confirms that the SMART activities
features work correctly in SMART Notebook.
General Options: Language selection
Select the handwriting
recognition resources
you want to install
Select the handwriting recognition resources that
are installed with SMART Notebook.
You can select up to 18 handwriting recognition
resources if you’re running an administrator
installation with the SMARTLearningSuite.msi file
(see smarttech.com/kb/170081).
General Options: SMART Product Update
Install SMART Product
Update in Full mode
Select to install SMART Product Update (SPU) in
Full mode.
In Full mode, SPU shows which SMART software
is installed, the software’s activation status (if
applicable), and indicates whether updates are
available.
Tip
If teachers don’t have administrative
privileges and therefore cannot install
updates themselves, consider installing SPU in
Dashboard mode (described in the next item).
smarttech.com/kb/171831
21
Chapter 4 Customizing SMART Notebook software for deployment
Control
Procedure
Notes
Install SMART Product
Update in Dashboard
mode
Select to install SPU in Dashboard mode.
In Dashboard mode, SPU shows which SMART
software is installed and the software’s activation
status is (if applicable). It does not indicate
availability of updates for the installed software.
This option is most used in situations where
individual teachers don't have administrative
privileges for their computers and can't install
updates.
Do not install SMART
Product Update
Select to not install SPU.
[N/A]
Check for updates
Type the interval in days (1 to 60) between SPU
checks.
This option is available only if you install SPU in
Full mode.
By default, SPU checks for product updates every
30 days.
Notify users about
SMART product updates
Select to notify users of available SMART product
updates.
This option is available only if you install SPU in
Full mode.
Reset per-user changes
to the previous two
settings
Select to remove existing Check for updates and
Notify users about SMART product updates
values the next time the user runs SPU.
This enables you to push new values for these
settings to computers and ensures that the new
values are accepted.
Individual teachers can still modify these settings.
General Options: Customer Experience
Enable the Customer
Experience Program on
all devices
Select to automatically enable the Customer
Experience Program for all users.
[N/A]
Disable the Customer
Experience Program on
all devices
Select to automatically disable the Customer
Experience Program for all users.
[N/A]
SMART Notebook: Gallery Content
Gallery Essentials
Select to install the Gallery essentials pack.
The Gallery includes a wide variety of resources
for teachers. See Appendix C Installing and
maintaining Gallery content on page 47 .
Lesson Activity Toolkit
Select to install the Lesson Activity Toolkit widget.
This widget provides teachers with objects they
can use to build simple interactive activities for
their lessons.
Team Content Path
Type the path to the Team Content folder, which
is a location on your school’s network where
teachers can store shared content.
See Appendix C Installing and maintaining
Gallery content on page 47 .
My Content Path
Type the path to the My Content folder, the
location on the teacher’s computer where the
teacher can store custom content.
See Appendix C Installing and maintaining
Gallery content on page 47 .
SMART Notebook: Optional Settings
smarttech.com/kb/171831
22
Chapter 4 Customizing SMART Notebook software for deployment
Control
Procedure
Notes
Install print capture
driver
Select to include the Print Capture Driver in the
installation.
The Print Capture Driver installs two virtual
printer drivers that allow users to export content
from any Windows program. The driver provides
two options:
Register SMART
Document Camera
drivers
Select to enable the registration of SMART
Document Camera™ drivers.
l
Send to SMART Cloud: allows teachers to
share a document to a SMART Board or as
a link.
l
Send to SMART Notebook: allows users to
export a document to SMART Notebook.
Disable the registration of SMART Document
Camera drivers if they conflict with the thirdparty drivers on the computer.
SMART Product Drivers: Optional Settings
Enable Virtual Tablet PC
driver
Select to Enable the Virtual Tablet PC driver.
Disabling the driver will result in the loss of native
Windows multi-touch and gestures under some
conditions.
Start SNMP Agent
services at logon
Select to enable SNMP Agent services.
[N/A]
SMART Ink: Optional Settings
Start SMART Ink at logon
Select to start SMART Ink when the user logs on
to the computer.
[N/A]
Using third-party tools
You can customize SMART software installation packages by using the Windows Installer properties and
by using a third-party tool, such as Orca database editor, to create MST files. See Appendix E Windows
Installer properties on page 54.
smarttech.com/kb/171831
23
Chapter 5 Deploying SMART Notebook
software
Deploying the software using the command-line interface
Windows Installer parameters
Using third-party imaging or remote management software
Deploying the software using third-party imaging or remote management software
24
25
26
28
You can deploy the software using one of the following methods:
l
Deploy the MSI installer using the command-line interface.
l
Deploy the MSI installer using third-party imaging or remote management software.
Important
If you are deploying SMART Product Drivers, the user must log off and log back on after you deploy
the software to start the SMART Board Service. In addition, if an error message appears after you
deploy the software stating that the SMARTBoardService.exe file could not be found, the user can
close this error message. This message appears only when the computer is not connected to a SMART
Board interactive display.
Deploying the software using the command-line
interface
Using the command-line interface, you can deploy installation packages in many ways, such as by
running commands from the command prompt or by including commands in batch script files.
smarttech.com/kb/171831
24
Chapter 5 Deploying SMART Notebook software
To use the command-line interface to deploy SMART software with the MSI installer
Run the following command if you created an MST file to customize the installation package:
msiexec /i "[Path]\SMARTLearningSuite.msi" TRANSFORMS="[MST file]" [Parameter]
OR
Run the following command if you didn’t create an MST file to customize the installation package:
msiexec /i "[Path]\SMARTLearningSuite.msi" [Properties][Parameter]
Where
o
[Path] is the path to the SMARTLearningSuite.msi file and MST file.
o
[MST file] is the name of the MST file.
o
[Properties] is a set of properties you can include to customize the installation (see Appendix
E Windows Installer properties on page 54).
o
[Parameter] is the installation parameter (see page 25).
Windows Installer parameters
The following are the standard Windows Installer parameters for the msiexec command.
Parameter
Use
/q
Hide the installation wizard and the dialog box that signals the end of the
installation.
Note
This is Silent mode.
/qn
Same as /q.
/qn+
Hide the installation wizard but show the dialog box signaling the end of the
installation.
/qb
Show a basic installation wizard.
/qb!
Show a basic installation wizard without a Cancel button.
/qb+
Show a basic installation wizard with a dialog box signaling the end of the
installation.
/qb+!
Show a basic installation wizard with a dialog box that signals the end of the
installation but no Cancel button.
/qr
Show a reduced installation wizard.
smarttech.com/kb/171831
25
Chapter 5 Deploying SMART Notebook software
Parameter
Use
/qf
Show the full installation wizard, including a dialog box signaling the end of the
installation or the Fatal Error, User Exit or Exit dialog box.
Examples
The following example installs SMART Notebook software and SMART Product Drivers in Silent mode:
msiexec /i "[Path]\SMARTLearningSuite.msi /q
The following example installs the default software products, SMART Notebook software, SMART
Product Drivers, SMART Ink, Gallery Essentials, and Lesson Activity Toolkit:
msiexec /i "[Path]\SMARTLearningSuite.msi" INSTALL_NOTEBOOK=1 INSTALL_BOARD=1
INSTALL_INK="" LAT_CONTENT="" FULL_GALLERY=""
Using third-party imaging or remote management software
The following procedure shows how to deploy SMART software using Group Policy-based deployment
software. For information on deploying SMART software using your organization’s third-party imaging
or remote management software, see the software’s documentation.
Notes
l
This procedure may vary depending on your version of Windows operating system and your
system preferences.
l
Ensure your domain controller has Windows Installer 4.5.
smarttech.com/kb/171831
26
Chapter 5 Deploying SMART Notebook software
To deploy an installation package
1. Copy all contents of the admin .zip file (including subfolders) to \\[Domain
Controller]\NETLOGON, where [Domain Controller] is your domain controller.
Important
If you want users to be able to view and use the handwriting recognition feature in a language
other than English, you must also copy the Support folder to \\[Domain
Controller]\NETLOGON.
The installer looks for handwriting recognition resources in the Support folder only. The Support
folder is located in the downloaded .zip file.
Also, for both Gallery and Lesson Activity Toolkit to install and operate successfully, verify that all
folders and subfolders of the Support folder is copied over.
It is important you follow these guidelines to ensure a successful installation:
o
You must maintain the Support folder structure.
o
The Support folder must reside in the root of the folder where the MSI file is stored.
2. Open Control Panel, double-click Administrative Tools, and then double-click Active Directory
Users and Computers.
The Active Directory Users and Computers window appears.
3. Right-click your domain, and then select Properties.
The Properties dialog box appears.
4. Click the Group Policy tab, and then click Edit.
The Group Policy Object Editor dialog box appears.
5. Browse to Computer Configuration\Software Settings.
6. Right-click Software Installation, select New > Package, and then browse to and select the MSI file
from step 1.
7. In the Deploy Software section, click Advanced, and then click OK.
8. Click the Modifications tab, click Add, and then browse to and select the MST file from step 1.
9. Click OK to apply the MST file to the MSI file.
smarttech.com/kb/171831
27
Chapter 5 Deploying SMART Notebook software
10. Close all open windows and dialog boxes.
The next time each computer on the domain starts, the computer automatically installs the software
in Silent mode with the customizations defined in the MST file.
Deploying the software using third-party imaging
or remote management software
This procedure shows how to deploy SMART software using Group Policy-based deployment software.
For information about deploying SMART software using your organization’s third-party imaging or
remote management software, see the software’s documentation.
Notes
l
This procedure may vary depending on your version of Windows operating system and your
system preferences.
l
Ensure your domain controller has Windows Installer 4.5 or higher.
To deploy the MSI installer using group policy
1. Copy all contents of the admin .zip file (including subfolders) to \\[Domain
Controller]\NETLOGON, where [Domain Controller] is your domain controller.
Important
o
If you want users to be able to view and use the handwriting recognition feature in a
language other than English, you must also copy the Support folder to \\[Domain
Controller]\NETLOGON.
o
The installer looks for handwriting recognition resources in the Support folder only. The
Support folder is located in the downloaded .zip file.
o
To make sure both Gallery and Lesson Activity Toolkit install and operate correctly, verify that
all folders and subfolders of the Support folder is copied over.
o
It is important you follow these guidelines to ensure a successful installation:
o
You must maintain the Support folder structure.
o
The Support folder must reside in the root of the folder where the MSI file is stored.
2. Open the Active Directory Users and Computers window from the Windows Control Panel under
Administrative Tools.
3. Right-click your domain, and then select Properties. The Properties dialog box opens.
4. Open the Group Policy tab, and then click Edit. The Group Policy Object Editor dialog box opens.
smarttech.com/kb/171831
28
Chapter 5 Deploying SMART Notebook software
5. Browse to Computer Configuration\Software Settings.
6. Right-click Software Installation, select New > Package, and then browse to and select the MSI file
from step 1.
7. In the Deploy Software section, click Advanced, and then click OK.
8. Click the Modifications tab, click Add, and then browse to and select the MST file from step 1.
9. Click OK to apply the MST file to the MSI file.
10. Close all open windows and dialog boxes.
The next time each computer on the domain starts, the computer automatically installs the software
in Silent mode with the customizations defined in the MST file.
smarttech.com/kb/171831
29
Chapter 6 Activating the software
Applicable to SMART Notebook Plus only.
Activating by provisioning teachers
Activating using a product key
Activating when using the system imaging deployment
Activating when using the network deployment method
Troubleshooting the activation after software installation
Activating SMART Notebook Math Tools
Checking for and applying renewals for product keys
Returning activations
Returning activations when using the provision email method
Returning activations when using the product key method
30
31
31
32
32
33
34
35
36
36
Depending on the activation method you chose (provisioning or product key), you can activate a
teacher’s access either during deployment or after.
Activating by provisioning teachers
Activation is managed through the SMART Admin Portal and can take place either before or after
SMART Notebook is deployed.
When performing mass deployments of SMART Notebook, activation requires minimal work if you’ve
chosen to provision the teacher’s email address rather than use product keys.
To activate a teacher’s access to SMART Notebook when their email has been provisioned
1. Provision each teacher’s email address in the SMART Admin Portal before you install the software.
See page 13.
2. After a teacher’s email has been provisioned, give that address to the teacher and have the teacher
use it to create a SMART Account. See Appendix B Help teachers set up a SMART Account on
page 45.
3. Have the teacher sign in to their SMART Account in SMART Notebook.
smarttech.com/kb/171831
30
Chapter 6 Activating the software
Activating using a product key
If you want to activate SMART Notebook software during deployment, you can use either of the following
practices, depending on your deployment method:
l
System imaging
l
Network deployment
Activating when using the system imaging deployment
If you are using a system imaging method to deploy SMART Notebook, do not activate the software
before you freeze the image. Activation is linked to the hardware identifier of the computer on which the
software is installed and activated. If the cloned hard drive image includes software that has been
installed and activated, you must activate the software on each cloned computer after installation.
To activate Notebook when using the system imaging deployment method
1. Before freezing the image, use the SMART Install Manager’s Delayed Activation option to register
your product key (see Delay Activation in the table under SMART Install Manager controls, page 20).
Important
Do not activate the software before you freeze the image.
2. Deploy the image.
After the image is deployed, SMART Notebook software will prompt you to activate the registered
product key (see Delay Activation in the table under SMART Install Manager controls, page 20).
smarttech.com/kb/171831
31
Chapter 6 Activating the software
Activating when using the network deployment method
If you use a network deployment tool, such as Group Policy software installation, startup scripts, or
Microsoft SCCM, you can specify your product key normally in the SMART Install Manager (see
Using the SMART Install Manager on page 17).
OR
Run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --puid=notebook_14 --m=[Value] --v=5 --a
[Optional flags] --uipack=notebook_10 --pks="[Product keys]"
Where
o
[Value] is 4 to run the activation wizard in unattended mode.
OR
[Value] is 6 to run the activation wizard in user interface mode.
o
o
[Optional flags] are options you can include to configure the activation wizard:
Flag
Purpose
--monitor=Number
Specify the monitor on which to display the activation wizard.
--proxy=Host:Port
Specify the proxy host and port number to use for activation.
--proxyuser=User
Specify the proxy user name to use for activation.
--proxypassword=Password
Specify the proxy password to use for activation.
--locale=Code
Display the activation wizard user interface in a specific language,
where [Code] is the language code (see Installation language files
and codes on page 51).
[Product keys] are one or more software product keys, separated by commas.
Activation will occur during installation on each computer.
Troubleshooting the activation after software installation
There are two situations in which the software doesn’t activate completely:
l
Imaging a computer: The software was activated before the computer’s image was frozen.
l
Reverting a computer to an earlier state: If you use system recovery or protection software that
periodically restores the computer to an earlier state, you might need to activate the software
before locking the computer to prevent the activation record from being cleared each time the
computer is restored.
smarttech.com/kb/171831
32
Chapter 6 Activating the software
Run the activation wizard while the computer is connected to the network or complete the following
procedure to activate the software on each computer.
Note
SMART Product Drivers and SMART Ink don't require activation.
To activate SMART software after installation
Run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --puid=notebook_14 --m=[Value] --v=5 --a
[Optional flags] --uipack=notebook_10 --pks="[Product keys]"
Where
o
[Value] is 4 to run the activation wizard in unattended mode.
OR
[Value] is 6 to run the activation wizard in user interface mode.
o
o
[Optional flags] are options you can include to configure the activation wizard:
Flag
Purpose
--monitor=Number
Specify the monitor on which to display the activation wizard.
--proxy=Host:Port
Specify the proxy host and port number to use for activation.
--proxyuser=User
Specify the proxy user name to use for activation.
--proxypassword=Password
Specify the proxy password to use for activation.
--locale=Code
Display the activation wizard user interface in a specific language,
where [Code] is the language code (see Installation language files
and codes on page 51).
[Product keys] are one or more software product keys, separated by commas.
Activating SMART Notebook Math Tools
SMART Notebook Math Tools have been discontinued, and new product keys are no longer available for
purchase. However, if you have an existing product key for Math Tools, use this procedure to activate
Math Tools.
smarttech.com/kb/171831
33
Chapter 6 Activating the software
To activate only SMART Notebook Math Tools software after installation
Run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --puid=notebook_14 --m=[Value] --v=5 --a
[Optional flags] --uipack=notebook_10 --pks="[Product keys]"
Where
o
[Value] is 4 to run the activation wizard in unattended mode.
OR
[Value] is 6 to run the activation wizard in user interface mode.
o
o
[Optional flags] are options you can include to configure the activation wizard:
Flag
Purpose
--monitor=Number
Specify the monitor on which to display the activation wizard.
--proxy=Host:Port
Specify the proxy host and port number to use for activation.
--proxyuser=User
Specify the proxy user name to use for activation.
--proxypassword=Password
Specify the proxy password to use for activation.
--locale=Code
Display the activation wizard user interface in a specific language,
where [Code] is the language code (see Installation language files
and codes on page 51).
[Product keys] are one or more software product keys, separated by commas.
Checking for and applying renewals for product
keys
If your school has purchased maintenance or subscription licenses, SMART software attempts to renew
the licenses automatically every 24 hours whenever SMART Notebook is running, or the next time SMART
Notebook is started. However, you can run a command to check for renewals explicitly. Using a
command line, you can renew all keys or specific keys.
Tip
Use SMART Product Update (SPU) to retrieve the activation status for SMART Notebook. See
smarttech.com/kb/171533.
smarttech.com/kb/171831
34
Chapter 6 Activating the software
To check for and apply renewals for all keys using a command line
For unattended installations, run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --m=15 --v=5 --renewal-mode=all
OR
For user interface mode, run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --m=16 --v=5 --renewal-mode=product
--puid=notebook_14 --uipack=notebook_10
To check for and apply renewals for specific keys using a command line
For unattended mode installations, run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --m=15 --v=5 --renewal-mode=product
--puid=notebook_14 --pks="[Product keys]"
Where [Product keys] are one or more software product keys separated by commas.
OR
For user interface mode, run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --m=16 --v=5 --renewal-mode=product
--puid=notebook_14 --uipack=notebook_10 --pks="[Product keys]"
Where [Product keys] are one or more software product keys separated by commas.
Returning activations
If you gave teachers access by provisioning them, use the SMART Admin Portal to remove a teacher
from a subscription and return the seat to the subscription. If you used the product key method to
activate a teacher’s access, you can use the command-line script to return the product key. To learn
more about removing teachers from a subscription, visit the SMART Admin Portal support page
(support.smarttech.com/docs/redirect/?product=softwareportal)
smarttech.com/kb/171831
35
Chapter 6 Activating the software
Returning activations when using the provision email method
Returning a teacher’s access is managed in the SMART Admin Portal. To do this, visit
adminportal.smarttech.com and sign in to the SMART Admin Portal. Then, follow the instructions on the
SMART Admin Portal’s support page (see
support.smarttech.com/docs/redirect/?product=softwareportal&context=AddRemoveUsers).
Returning activations when using the product key method
You can deploy an activationwizard.exe command across the network to return the activation from
several computers, making the product key available for use on other computers.
You can specify multiple keys in one command by using the command format below.
To return product keys
Run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation
Wizard\activationwizard.exe" --puid=notebook_14 --m=4 --v=5 --return --pks="
[Product keys]"
Where [Product keys] is one or more software product keys separated by commas.
smarttech.com/kb/171831
36
Chapter 7 Updating the software
SMART periodically releases updates to its software. These updates add new features and resolve
issues. SMART may provide updates in two file formats in the installation package:
l
Windows Installer update installation packages (MSI files)
l
Windows Installer patches (MSP files)
MSI is the most common installation package available, and this guide provides instructions only for
updating using MSI files. The less common MSP files are available only for select updates as identified
on the SMART website. If an MSP update is provided, see smarttech.com/kb/171532 for complete
instructions on completing an update with an MSP file.
Note
If SMART Product Update (SPU) is installed, updates appear in the SPU window and can be applied
locally if the teacher has administrative permissions for the computer.
Important
You cannot roll back an update after installing it on the teachers’ computers. You must uninstall the full
version of the software using Control Panel or the command-line interface (see Chapter 8 Uninstalling
SMART Notebook on page 39), and then reinstall the previous version of the software.
To download the installer files
1. Go to smarttech.com/products/education-software/smart-learning-suite/admin-download.
2. Select the latest version of SMART Notebook.
3. Select Windows as the operating system.
4. Select the MSI installer.
5. Click DOWNLOAD - WINDOWS.
6. Extract and save the installation packages in a location on your network that’s accessible to all
computers on which you plan to install the software. When the third-party installation packages are
unzipped, they can be found in the root of the Support folder.
smarttech.com/kb/171831
37
Chapter 7 Updating the software
To run a software update using a Windows Installer update installation package (MSI file)
Run the following command:
msiexec /i "[Path]\SMARTLearningSuite.msi" [Parameter]
Where
o
[Path] is the path to the MSI file.
o
[Parameter] is the installation parameter (see page 25).
Important
Do not include the REINSTALLMODE and REINSTALL properties.
smarttech.com/kb/171831
38
Chapter 8 Uninstalling
SMART Notebook
Using the SMART Uninstaller to uninstall SMART software
Using the SMART Uninstaller command-line interface
Other commands
39
40
42
Use the SMART Uninstaller to uninstall the software. The benefit of using the SMART Uninstaller over the
Windows control panel is that you can select other SMART software that’s installed on the computer,
such as SMART Product Drivers and Ink, to remove at the same time as SMART Notebook. The software
is also uninstalled in the correct order.
Note
If you are using a copy of SMART Notebook Plus that has been activated using a product key, make
sure to deactivate the software by returning the product key before uninstalling the software.
Using the SMART Uninstaller to uninstall SMART
software
You can uninstall SMART Notebook and other SMART software from individual computers using the
SMART Uninstaller.
To uninstall SMART Notebook using the SMART Uninstaller
1. In Windows 10 operating system, click Start, and then scroll to and select SMART Technologies >
SMART Uninstaller.
OR
In Windows 11 operating system, click Start > All apps, and then scroll to and select
SMART Technologies > SMART Uninstaller.
2. Click Next.
smarttech.com/kb/171831
39
Chapter 8 Uninstalling SMART Notebook
3. Select the check boxes of the SMART software and supporting packages that you want to uninstall,
and then click Next.
Notes
o
Some SMART software depends on other SMART software. If you select this software, the
SMART Uninstaller automatically selects the software that depends on it.
o
SMART Uninstaller automatically uninstalls supporting packages that are no longer being
used.
o
If you uninstall all SMART software, SMART Uninstaller automatically uninstalls all supporting
packages, including itself.
4. Click Uninstall.
SMART Uninstaller uninstalls the selected software and supporting packages.
5. Click Finish.
Note
If you installed SMART Notebook using the MSI installer, you will also need to use the SMART
Uninstaller command-line interface (see page 40) to remove the MSI package itself (which appears
as SMART Education Software on the computer).
Using the SMART Uninstaller command-line
interface
In addition to the user interface, SMART Uninstaller provides a command-line interface. You can use this
interface to automate the removal of SMART Notebook and uninstall SMART Notebook remotely.
Note
SMART recommends that you copy SMART Uninstaller to a temporary location before running
command lines and prefix command lines with start /wait.
smarttech.com/kb/171831
40
Chapter 8 Uninstalling SMART Notebook
To uninstall all SMART software
1. Copy SMART Uninstaller to a temporary location by running one of the following commands:
copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller\SMART
Uninstaller.exe" "%TEMP%"
2. Uninstall all software by running the following command:
start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui
--uninstall-all --uilevel none
3. Delete the copy of SMART Uninstaller in the temporary location by running the following command:
del "%TEMP%\SMART Uninstaller.exe"
To uninstall SMART software by product name
1. Copy SMART Uninstaller to a temporary location by running one of the following commands:
copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller\SMART
Uninstaller.exe" "%TEMP%"
2. Uninstall select software by running the following command:
start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui
--uninstall "[Product names]" --uilevel none
Where [Product names] is a comma delimited list of product names.
3. Delete the copy of SMART Uninstaller in the temporary location by running the following command:
del "%TEMP%\SMART Uninstaller.exe"
To uninstall SMART software by product code
1. Copy SMART Uninstaller to a temporary location by running one of the following commands:
copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller\SMART
Uninstaller.exe" "%TEMP%"
2. Uninstall select software by running the following command:
smarttech.com/kb/171831
41
Chapter 8 Uninstalling SMART Notebook
start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui
--uninstall-pc [Product codes] --uilevel none
Where [Product codes] is a comma delimited list of product codes.
3. Delete the copy of SMART Uninstaller in the temporary location by running the following command:
del "%TEMP%\SMART Uninstaller.exe"
Other commands
The following is a list of all the commands you can use with SMART Uninstaller.
Command
Description
Notes
--dry-run
Runs the command line but doesn’t
uninstall the software.
This is useful for testing command
lines before running them.
--locale [Language code]
Where [Language code] is a language code (for
example, [fr] for French)
Displays SMART Uninstaller in a
language other than the operating
system’s language.
The appropriate language pack
must be installed to display SMART
Uninstaller in the language.
--uilevel [Level]
Where Level is one of the following:
Specifies the user interface that
displays when SMART Uninstaller
uninstalls the software.
Normally, [--][uilevel none is
used only in combination with [--]
[noui].
--no-auto-remove
Disables the automatic removal of
supporting packages (for example,
SMART Common Files) that are no
longer required after the selected
packages are uninstalled.
This is used only if --noui is also
included.
--noui
Doesn’t display the SMART
Uninstaller user interface.
Normally, --noui is used only in
combination with --uilevel none.
--uninstall-all
Uninstalls all detected SMART
packages.
[N/A]
--uninstall [Product names]
Where [Product names] is a comma delimited
list of product names
Uninstalls the specified products.
[N/A]
--uninstall-pc [Product codes]
Where [Product codes] is a comma delimited
list of product codes. See Appendix F Product
codes on page 60.
Uninstalls the specified products.
[N/A]
l
l
l
l
none
basic (default)
reduced
full
smarttech.com/kb/171831
42
Appendix A Determining the best
activation method
Applicable to SMART Notebook Plus only.
There are two ways to activate access to SMART Notebook Plus. Use the guidance on this page to
determine which method is best for you.
Note
This information applies only to group subscriptions to SMART Learning Suite. If you purchased a
single plan subscription for yourself, the email address you used to purchase it is the one to use for
signing in to and accessing SMART Notebook Plus.
In the SMART Admin Portal, you still have a product key (or multiple product keys) attached to your
subscription. Although you can use a product key to activate SMART Notebook Plus software on a
computer, it’s more beneficial to provision a teacher’s email address. Provisioning allows teachers to
sign in through their SMART Accounts and use all software included in a SMART Learning Suite
subscription on any device on which it's installed. Using a product key activates SMART Notebook Plus
features only on a specific computer.
The following table outlines the main differences between each method. Review this table to determine
which method works for your school.
Feature
Provisioning emails
Product key
Simple activation
Teachers sign in to their SMART Account
The product key is entered
SMART Account sign in
required
When teachers sign in to their SMART Account in
SMART Notebook, it activates their access to the
SMART Notebook Plus features, such as student
device contributions and sharing lessons to Lumio
and a SMART Board interactive display with iQ.
The SMART Account is also used to sign in to
SMART Exchange and access free training
resources on smarttech.com.
Signing in does not activate a teacher’s access.
Teachers must enter their product key separately.
smarttech.com/kb/171831
Teachers sign in to their SMART Account in
SMART Notebook Plus to access its features, such
as enabling student device contributions and
sharing lessons to Lumio.
43
Appendix A Determining the best activation method
Feature
Provisioning emails
Product key
Home use
Assigning a user to your school’s subscription
provisions that user to sign in to their SMART
Account and use SMART software on any device
on which it’s installed for as long as the
subscription is active. The activation follows the
user, not the computer. To use SMART Notebook
Plus at home, teachers just download and install
the software, then sign in to their account.
Activating desktop software with a product key
works only for that specific computer.
When the subscription is renewed, you only have
to manage it from the SMART Admin Portall.
The product key must be renewed. Otherwise, you
must give teachers an active product key from
your school’s subscription and have them enter it
in SMART Notebook.
Subscription renewal
management
Also, if your organization has multiple product
keys, renewals are easier to manage because
provisioning is not associated with a single
product key in the SMART Admin Portal. If a
product key expires and is not renewed or a new
product key was purchased or given to you when
your school renewed its subscription, the
provisioning can be moved to another active
product key without requiring the teacher to
change anything in the software.
Activation control and
security
Return a departing
teacher’s access
smarttech.com/kb/171831
Although teachers could use the same product
key to activate SMART Notebook Plus on a home
computer, more product key seats from your
school’s subscription might be used.
Activation with a product key provides no way to
revoke the activation, such as when a teacher
starts working for a different district or in the event
of unauthorized use of a product key.
You can deactivate a provisioned account from
the SMART Admin Portal, so there’s no risk of a
product key being shared or used outside your
organization.
After you share a product key or enter it in
SMART Notebook, the product key is always
visible in the interface.
If a teacher departs the school, you can easily
deactivate the provisioned account and return
the seat to the school’s subscription.
Before a teacher departs, you must deactivate
SMART Notebook Plus on the teacher’s work
computer and home computer (if applicable).
There is no way to revoke a product key on a
computer that has stopped working or is
inaccessible.
There is no way to prevent teachers sharing their
key or using it to activate SMART Notebook on
more than one computer. This can affect the
available seats associated with a product key and
subscription. There’s no way to control the
number of activations on a single product key.
44
Appendix B Help teachers set up a
SMART Account
Applicable to SMART Notebook Plus only.
Why teachers need a SMART Account
How teachers can register for a SMART Account
45
46
A SMART Account makes all of SMART Learning Suite available to a teacher. The account’s also used for
the provisioning email activation method. Even if your school used a product key to activate access to
SMART Notebook Plus, a SMART Account is still required to access to certain features.
Why teachers need a SMART Account
When using SMART Notebook, teachers need to sign in using their SMART Account credentials to access
premium features and to use many common features, such as:
l
Create interactive activities and assessments and enable student device contributions for those
activities and assessments
l
Keep the same class code when students sign in to play collaborative activities
l
Share SMART Notebook lessons to their SMART Account for presentation on any device using Lumio
or the embedded Whiteboard app on a SMART Board display with iQ
l
Share lessons with an online link
l
Upload and share SMART Notebook lessons with their students through Lumio. This enables
teachers to share or present their lessons from any device, regardless of operating system. This is
particularly beneficial for schools that use Chromebooks.
smarttech.com/kb/171831
45
Appendix B Help teachers set up a SMART Account
How teachers can register for a SMART Account
To register for a SMART Account, teachers need a Google or Microsoft account profile—ideally an
account provided by their school for Google Suite or Microsoft Office 365.
To learn more about creating a teacher’s SMART Account, see
support.smarttech.com/docs/redirect/?product=smartaccount&context=teacher-account.
smarttech.com/kb/171831
46
Appendix C Installing and maintaining
Gallery content
Configuring Gallery content using SMART Install Manager
Updating and adding Gallery content locations
47
48
Gallery content includes the following:
l
Gallery Essentials, which is a collection of educational photos, images, and audio files compatible
files.
l
Lesson Activity Toolkit, which contains objects teachers can use to create their own lesson activities.
Configuring Gallery content using SMART Install
Manager
If you’re customizing the software using SMART Install Manager, complete the procedure in this section
to configure Gallery content.
To configure Gallery content using SMART Install Manager
1. Open the software installation package in SMART Install Manager.
2. Click Product Selection.
3. Select SMART Notebook (and any other products you want to install).
4. Click Gallery Content.
The Gallery Content page appears.
5. Select the Gallery content (Gallery Essentials and/or Lesson Activity Toolkit) to be installed on
each computer:
6. Publish your changes, and then deploy the files.
If you loaded the ESI .EXE with Install Manager, publish will produce a .xml file.
If you loaded the ESI .MSI with Install Manager, publish will produce a .mst file.
smarttech.com/kb/171831
47
Appendix C Installing and maintaining Gallery content
7. Make sure the .xml or .mst file is saved into the same folder as the ESI installation package to be
deployed.
Updating and adding Gallery content locations
After you install SMART Notebook, you can make changes to Gallery content in a number of ways:
Action
Reason
Start the
software in
Administration
mode
Before you can make changes to content folders, you must start the software in
Administration mode.
Change the
location of the
My Content
folder
Teachers and students can use the My Content folder to store content for their
individual use.
Create or
connect to a
Team Content
folder
All users can create new content and save it in their My Content folders. To allow
users to share content, you must create or connect to a Team Content folder.
You can specify the location of the My Content folder during or after installation.
Tip
If you create a Team Content folder on a computer’s hard disk, the folder is
available only to users of that computer. However, if you create a Team Content
folder on the network, the folder is available to all users on the school’s network
with read and write access to the folder.
Connect to an
RSS feed
You can connect to a public or private RSS feed to send information to your school’s
SMART Notebook software through the Gallery tab.
RSS is a format for delivering regularly changing web information. Many newsrelated websites, blogs, and other publishers broadcast as RSS feeds.
To start SMART Notebook software in Administration mode
1. Open a command prompt window.
2. Run the following command:
"[Path]\Notebook.exe" /admin
Where [Path] is the path to the SMART Notebook software program folder.
3. Click ENTER.
smarttech.com/kb/171831
48
Appendix C Installing and maintaining Gallery content
To change the location of the My Content folder after installation
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Click Browse.
5. Browse to and select the new My Content folder, and then click OK.
6. Click Close.
7. Close the software.
To create a new Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Click Connect to Team Content.
5. Browse to and select the folder you want to designate as a Team Content folder, and the click OK.
Note
The software adds an imsmanifest.xml file to the Team Content folder after you click OK.
This file identifies the folder as a Team Content folder.
6. Click Close.
7. Close the software.
To connect to an existing Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and select Administration: Content Location.
The Administration: Content Location dialog box appears.
4. Click Add Existing.
smarttech.com/kb/171831
49
Appendix C Installing and maintaining Gallery content
5. Browse to and select the Team Content folder, and then click OK.
6. Click Close.
7. Close the software.
To disconnect a Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Select the folder in the Team Content list, and then click Remove.
Important
If you installed the Gallery Essentials and Lesson Activity Toolkit collections, folders for those
collections appear in the Team Content list. Do not remove these folders from the list, or users will
not be able to access these collections.
5. Click Close.
6. Close the software.
To connect to an RSS feed
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Type the URL of the RSS feed in the Online Resources box.
5. Click Close.
6. Close the software.
smarttech.com/kb/171831
50
Appendix D Language files and codes
Installation language files and codes
Handwriting recognition resources
51
52
Installation language files and codes
Language
Code
File
English (U.S.)
1033
1033.mst
English (UK)
2057
2057.mst
Arabic
1025
1025.mst
Chinese (Simplified)
2052
2052.mst
Chinese (Traditional)
1028
1028.mst
Czech
1029
1029.mst
Danish
1030
1030.mst
Dutch
1043
1043.mst
Estonian
1061
1061.mst
Finnish
1035
1035.mst
French (France)
1036
1036.mst
German
1031
1031.mst
Greek
1032
1032.mst
Hebrew
1037
1037.mst
Hungarian
1038
1038.mst
Italian
1040
1040.mst
Japanese
1041
1041.mst
Kazakh
1087
1087.mst
Korean
1042
1042.mst
Latvian
1062
1062.mst
Lithuanian
1063
1063.mst
Norwegian
1044
1044.mst
Polish
1045
1045.mst
smarttech.com/kb/171831
51
Appendix D Language files and codes
Language
Code
File
Portuguese (Brazil)
1046
1046.mst
Romanian
1048
1048.mst
Russian
1049
1049.mst
Spanish (Spain)
1034
1034.mst
Slovak
1051
1051.mst
Slovenian
1053
1053.mst
Swedish
1060
1060.mst
Turkish
1055
1055.mst
Ukrainian
1058
1058.mst
Vietnamese
N/A
N/A
Note
The SMART Notebook installer doesn???t support
Vietnamese translations.
Handwriting recognition resources
The SMART Learning Suite 16 and later language packs contain handwriting recognition resources only.
Additional localization resources previously contained in language packs are included in the product
installation files.
File
Code
arabic_handwriting.msi
{648C7144-1B6F-497B-9F1A-6DFE8773816E}
chinese_(simplified)_handwriting.msi
{CA05B824-9AA6-455B-8DF5-2453C865FAF3}
chinese_(traditional)_handwriting.msi
{74B9E115-5E23-4928-92E3-73B8631AA524}
czech_handwriting.msi
{65A75580-36A0-4490-8181-0967DD6C1464}
danish_handwriting.msi
{6218930D-3F77-4768-8C43-CD3FA4168914}
dutch_handwriting.msi
{B4D49CAE-EF29-4775-B0BA-0DFD6B2D69D9}
english_(united_kingdom)_handwriting.msi
{B5D5D9DC-3361-43D7-ADED-916CC6E90A03}
estonian_handwriting.msi
{87C03A3D-8B0B-424D-AE43-4ECD74C3CC8E}
finnish_handwriting.msi
{D2BFFB26-00CD-4CA3-932F-818A5C8C7CD8}
french_handwriting.msi
{EF73F0B8-7EBE-4D36-92FA-6BF638F52732}
german_handwriting.msi
{2B73B4A7-03E4-437F-9E7F-AE533A93D4A2}
greek_handwriting.msi
{5066774D-FF40-45EA-B797-F7F36DBC70B7}
hebrew_handwriting.msi
{3623E3DE-104A-4651-B8E3-9D2851636A2F}
hungarian_handwriting.msi
{3AE061AF-B255-4052-9918-849AD4FE0C56}
italian_handwriting.msi
{AF09A64A-245A-458A-8290-421D611A21F5}
smarttech.com/kb/171831
52
Appendix D Language files and codes
File
Code
japanese_handwriting.msi
{3FB8FA79-CAF4-47CD-A599-D68F72D1CAD1}
kazakh_handwriting.msi
{36D656E4-A38A-4D54-A58E-7A4AC2CDE5F4}
korean_handwriting.msi
{C106402C-BC3E-4EA4-A3AE-6BDBCB785DC3}
latvian_handwriting.msi
{0EB8A795-CCF7-46CD-9E8A-1739A539A382}
lithuanian_handwriting.msi
{EE96CAF4-2439-4CD9-BFF7-DC3DFBC7781B}
malay_handwriting.msi
{33A07CFE-B356-45A7-B2E5-99F536CC84B9}
norwegian_handwriting.msi
{AE4A8476-F602-4FC0-A40D-336DC76DD7EE}
polish_handwriting.msi
{11725848-ECA6-4E79-874C-E59D1DA6A122}
portuguese_(brazil)_handwriting.msi
{3C2062D0-82F6-4CE3-ADAD-F993CBE2F4F5}
romanian_handwriting.msi
{84BCEABF-4624-447D-89D8-5D0B5F4DFFBC}
russian_handwriting.msi
{4CF5A60A-8E02-4376-A9F5-8C343D473FCD}
slovak_handwriting.msi
{5E6F10F3-9006-4F78-B231-18866B792E06}
slovenian_handwriting.msi
{A85B8742-487B-4D66-92C2-1687F23889A8}
vietnamese_handwriting.msi
{7EE498CF-EFBC-4B15-B42D-0DBAE6FBC693}
spanish_handwriting.msi
{62F6F0A3-FB04-4FDF-ABB4-11F3A042EB8A}
swedish_handwriting.msi
{9B9B50A8-84A4-4547-A9E5-FA3868CDF78B}
turkish_handwriting.msi
{9D3E3459-395A-4514-8C67-064C123C77C4}
ukrainian_handwriting.msi
{CEAEC5BE-99AA-4D82-A06D-4D5B5895DB3F}
vietnamese_handwriting.msi
{A85B8742-487B-4D66-92C2-1687F23889A8}
smarttech.com/kb/171831
53
Appendix E Windows Installer
properties
Use the following properties if you plan to use a third-party tool and Windows Installer properties to
customize the installation of SMART software.
Property
Allowed values
Notes
[String]: A language MST file for the installation
(see Installation language files and codes on
page 51).
Ensure the specified MST file is in the same folder
as the MSI file.
General properties
TRANSFORMS
This property defines the language of the
installer’s user interface and the installed
software’s icons and shortcuts. It doesn’t define
the installed software’s user interface language.
The installed software uses the computer’s
operating system language if it’s supported, or
English (U.S.) if not.
You can also use the TRANSFORMS property to
apply an MST file created by SMART Install
Manager or a third-party tool.
MSIFASTINSTALL
1: Disable creating a system restore point.
0 (default): Ask Windows to create a system
restore point.
This property applies to the complete installer
(EXE) only. The MSI installer follows Windows
Installer conventions and doesn’t create a system
restore point in quiet (/qn) mode, but asks
Windows to create a system restore point in full,
reduced or basic UI modes.
By default, Windows 8.1 operating system and
later creates a maximum of one system restore
point in a 24-hour period.
ACTIVATE_
LICENSE
1 (default): Register the product keys and
automatically activate the software.
0: Register the product keys and don’t
automatically activate the software (delay
activation). Registered keys can be activated
when users start SMART Notebook software.
DISABLE_NAG
1: Prevent the software activation reminder from
appearing after SMART Notebook software starts.
0 (default): Allow the software activation
reminder to appear after SMART Notebook
software starts.
INSTALL_BOARD
1: Install SMART Product Drivers.
Delaying activation (0) is useful for uniform
deployments that include users who don’t use
SMART Notebook software. Only users who start
SMART Notebook software activate registered
keys and consume a license.
When 1 is selected, the software activation
reminder appears only when the
SMART Notebook software trial period expires.
[N/A]
[Empty string]: The product is turned off.
smarttech.com/kb/171831
54
Appendix E Windows Installer properties
Property
Allowed values
Notes
LAUNCH_SYSTEM_
MENU
1 (default): Automatically start SMART System
Menu after installation and each time the system
is started.
[N/A]
[Empty string]: Don’t automatically start SMART
System Menu after installation and each time the
system is started.
INSTALL_INK
1: Install SMART Ink
[N/A]
[Empty string]: The product is turned off.
INSTALL_NOTEBOOK
1: Install SMART Notebook software.
[N/A]
[Empty string]: The product is turned off.
NB_PROD_KEY
[String]: The 25-character product key for
SMART Notebook software you received from
SMART.
[N/A]
MATH_PROD_KEY
[String]: The 22- or 25-character product key for
SMART Notebook Math Tools software you
received from SMART.
[N/A]
UNINSTALL_EXISTING
1: Remove SMART software products available in
the current SMART Learning Suite package found
on any machine on your system (except any
SMART products you included in your command).
This enables you to remove any software in the
current package that isn’t included in your
command.
[Empty string] (default): Upgrade all SMART
Learning Suite software found on your system,
even if the SMART software isn’t selected above.
INSTALLDIR
[String]: Type the path to your preferred folder
where program installation files are stored.
[N/A]
Once you specify the path, selected programs are
installed in sub-directories of this location
DESKTOP_ICONS
1 (default): Creates desktop shortcuts to the
software.
[N/A]
[Empty string]: Does not create desktop shortcuts.
CR_ENABLED
1 (default): Enables SMART Technologies Error
Report.
[N/A]
0: Disables SMART Technologies Error Report.
ENABLE_SLS_TRIAL
1 (default): Enables the ability for users to start a
SMART Learning Suite trial.
0: Disables the ability to start a SMART Learning
Suite trial.
ENABLE_EXPIRY_
WARNINGS
1 (default): Enables in-product subscription expiry
notifications.
0: Disables in-product subscription expiry
notifications.
A trial provides users with access to the additional
SMART Notebook features that come with the
subscription.
If enabled, SMART Notebook will display a
notification for upcoming subscription expiry at at
95, 55, 25, and 15 days before the expiry date. This
notification is only displayed once for each time
interval.
SPU properties
smarttech.com/kb/171831
55
Appendix E Windows Installer properties
Property
Allowed values
Notes
INSTALL_SPU
1 (default): Install SPU in Full mode.
In Full mode, SPU shows which SMART software is
installed, the software’s activation status (if
applicable), and indicates whether updates are
available.
2: Install SPU in Dashboard mode.
0: Don’t install SPU.
In Dashboard mode, SPU shows which SMART
software is installed and the software’s activation
status is (if applicable). It does not indicate
availability of updates for the installed software.
SPU_TIME_
FRAME
[Integer]: The time in days (1 to 60) between SPU
checks.
By default, SPU checks for product updates every
30 days.
This property is applicable only if you install SPU.
PRODUCT_
NOTIFICATION
1 (default): Notify the user when updates are
available from SPU.
This property is applicable only if you install SPU.
0: Don’t notify the user when updates are
available from SPU.
INVALIDATE_HKCU_
INTERVAL
1: Remove existing Check for updates and Notify
users about SMART product updates values the
next time the user runs SPU.
0 (default): Don’t remove existing Check for
updates and Notify users about SMART product
updates values the next time the user runs SPU.
This enables administrators to push new values
for these settings to computers and ensures the
new values are accepted. Individual users can still
modify these settings
Customer Experience Program properties
CUSTOMER_
LOGGING
1 (default): Enable the Customer Experience
Program.
[N/A]
0: Disable the Customer Experience Program.
SMART Notebook software properties
FULL_GALLERY
1: Install the full Gallery.
[N/A]
[Empty string]: The Gallery is turned off.
LAT_CONTENT
1: Install the Lesson Activity Toolkit collection.
[N/A]
[Empty string]: The Lesson Activity Toolkit is turned
off.
TEAM_CONTENT_
PATH
[String]: Specify the path to the Team Content
folder, which is a location on your school’s
network where users can store shared content.
You must specify a path to an existing folder in
this property.
MY_CONTENT
[String]: Specify the path to the My Content
folder, which is a location on the user’s computer
where he or she can store individual content.
You can include environment variables in the
path.
1 (default): Install the Print Capture Driver.
The Print Capture Driver is a printer driver that
enables users to export content from other
programs to SMART Notebook software by using
the SMART Notebook Document Writer.
PRINT_CAPTURE
[Empty string]: Don’t install the Print Capture
Driver.
smarttech.com/kb/171831
This property is useful if you want to store content
in a shared network folder so users can access
their
My Content folder from any computer on the
network.
56
Appendix E Windows Installer properties
Property
Allowed values
Notes
INSTALL_DOCCAM_
DRIVERS
1 (default): Enable the registration of SMART
Document Camera drivers.
Disable the registration of SMART Document
Camera drivers if they conflict with existing thirdparty drivers on the computer.
[Empty string]: Disable the registration of SMART
Document Camera drivers.
ENABLE_NB_FIREWALL
1 (default): Allow SMART Notebook software to
communicate through the Windows Firewall for
advanced NBSDK functionality.
This property updates the Windows Firewall
exception list for Domain and Private networks.
0: Don’t allow SMART Notebook software to
communicate through the Windows Firewall.
SMART Notebook software can listen locally but is
unable to communicate through the Windows
Firewall.
SMART Product Drivers properties
START_SNMP_
SERVICE
INSTALL_UNSIGNED_
DRIVERS
1: Start Simple Network Management Protocol
(SNMP) when the user logs on.
[N/A]
0 (default): Don’t start SNMP when the user logs
on.
1: Enable the registration of unsigned third-party
drivers.
0 (default): Disable the registration of unsigned
third-party drivers.
If you enable the registration of unsigned thirdparty drivers, the installation process could ask
users if they trust the makers of the drivers during
installation. This can cause issues if you deploy the
installation in Silent mode. Therefore, it’s best to
disable the registration of third-party drivers if
you deploy the installation in Silent mode.
1 (default): Start SMART Ink when the user logs on.
[N/A]
SMART Ink properties
LOSU_INK
0: Don’t start SMART Ink when the user logs on.
Handwriting recognition resources properties
Select up to 18 handwriting recognition resources if you’re running an administrator installation with the
SMARTLearningSuite.msi file (see smarttech.com/kb/170081).
AR
1: Install the Arabic handwriting recognition
resource.
[N/A]
ZH_CN
1: Install the Chinese (Simplified) handwriting
recognition resource.
[N/A]
ZH_TW
1: Install the Chinese (Traditional) handwriting
recognition resource.
[N/A]
CS
1: Install the Czech handwriting recognition
resource.
[N/A]
DA
1: Install the Danish handwriting recognition
resource.
[N/A]
NL
1: Install the Dutch handwriting recognition
resource.
[N/A]
EN_GB
1: Install the English (UK) handwriting recognition
resource.
[N/A]
smarttech.com/kb/171831
57
Appendix E Windows Installer properties
Property
Allowed values
Notes
ET
1: Install the Estonian handwriting recognition
resource.
[N/A]
FI
1: Install the Finnish handwriting recognition
resource.
[N/A]
FR
1: Install the French handwriting recognition
resource.
[N/A]
DE
1: Install the German handwriting recognition
resource.
[N/A]
EL
1: Install the Greek handwriting recognition
resource.
[N/A]
HE
1: Install the Hebrew handwriting recognition
resource.
[N/A]
HU
1: Install the Hungarian handwriting recognition
resource.
[N/A]
IT
1: Install the Italian handwriting recognition
resource.
[N/A]
JA
1: Install the Japanese handwriting recognition
resource.
[N/A]
KK
1: Install the Kazakh handwriting recognition
resource.
[N/A]
KO
1: Install the Korean handwriting recognition
resource.
[N/A]
LT
1: Install the Lithuanian handwriting recognition
resource.
[N/A]
LV
1: Install the Latvian handwriting recognition
resource.
[N/A]
MS
1: Install the Malay handwriting recognition
resource.
[N/A]
NB
1: Install the Norwegian handwriting recognition
resource.
[N/A]
PL
1: Install the Polish handwriting recognition
resource.
[N/A]
PT_BR
1: Install the Portuguese (Brazil) handwriting
recognition resource.
[N/A]
RO
1: Install the Romanian handwriting recognition
resource.
[N/A]
RU
1: Install the Russian handwriting recognition
resource.
[N/A]
SK​
1: Install the ​Slovak handwriting recognition
resource.
[N/A]
SL
1: install the Slovenian handwriting recognition
resource.
[N/A]
smarttech.com/kb/171831
58
Appendix E Windows Installer properties
Property
Allowed values
Notes
ES
1: Install the Spanish (Spain) handwriting
recognition resource.
[N/A]
SV
1: Install the Swedish handwriting recognition
resource.
[N/A]
TR
1: Install the Turkish handwriting recognition
resource.
[N/A]
UK
1: Install the Ukrainian handwriting recognition
resource.
[N/A]
VI
1: Install the Vietnamese handwriting recognition
resource.
[N/A]
Internet access properties
ACC
[Integer]: Enable Internet access for specified
components.
l
0: No components
l
2: Language Setup
l
4: SMART Product Update
8: Customer Experience Program
l
smarttech.com/kb/171831
l
13: All components except Language Setup
l
15 (default): All components
[N/A]
59
Appendix F Product codes
The following table provides a list of product codes for SMART software. Use these codes when using the
command line interface to uninstall SMART software by product name.
Version
Product code
SMART Notebook software
11.4
{79660EE7-9C0B-4962-B566-2693FE34719D}
14.0
{4DF72C85-33C5-4297-A0DE-FC6DB766695D}
14.1
{84579080-E961-4DE7-93AB-5E2B81A96387}
14.2
{D4C0DEF0-8D83-4884-91D9-83A07D0F2CB5}
14.3
{18E53BBD-971F-4A77-9620-EB2C1539E308}
15.0
{955F23AC-CABC-4F34-A3E4-3DF2305B64BE}
15.1
{5E112563-E291-4C20-849F-49CE3BAD73D1}
15.2
{E6EE86DD-5B8B-483D-83EB-18B9E1FD9BB8}
16.0
{47F91537-12BD-4B30-8726-5A033FE61CDA}
16.1
{AA217CD3-F8C1-4AEA-A145-5850078BFB17}
16.2
{87948734-3F7C-4E9D-8702-3B05AF3CDA23}
17.0
{6C0FDF5B-142D-4F0D-8DED-3B563A20B033}
17.0.1
{5EBEDBC2-0986-4311-8C52-52C5C69E8182}
17.1
{ACB84BD5-8E84-4103-B611-9836534DED54}
18.0
{A93177EC-FC8C-4DE5-9988-BD36B93D1B66}
18.1
{38AB20FE-C03E-47B2-A769-F2E548031F9B}
19.0
{67A22506-25EF-4F7A-97A8-9293345093E1}
19.0 SP2
{24C8FC45-E93F-4A3A-A377-64DCE1C336C5}
19.1
{F0215213-10A6-43DB-9BE4-3FD3DB5D8E53}
20.0
{4350F5AF-AEBF-4914-BB1C-847AF59E9BEC}
20.1
{A0E11D6C-B1C0-45D4-9415-2254D41323D6}
21.0
{D9469AC3-2946-42CA-B42B-74A226CB7557}
smarttech.com/kb/171831
60
Appendix F Product codes
Version
Product code
21.1
{E6B6BDFC-54A6-41A2-9796-B4DBFE70D9D6}
SMART Education Software1
20.0 SP1
{679D2021-F4B5-435D-B026-67E32AA59D46}
20.1
{8BB8648F-33BE-4BBA-98C7-C8B4B98CEB16}
21.0
{0C3CA503-F768-44A9-B17D-E7CB42CA43F7}
21.1
{D3E1128B-360A-431A-8010-1BA2303A80E1}
21.1 SP1
{58C3ABB9-48C0-426E-B54B-D49B43920AEA}
22.0
{60D7B55A-044E-4ED5-A751-1DDA5F11FF7F}
SMART Product Drivers
11.4
{53330A17-78DE-458E-9997-292A2D6D3ADD}
11.5
{B1209081-5D82-4F8A-8318-BE7583B6E265}
11.6
{890680EC-2F88-47F0-970C-593081E62593}
12
{111A1715-267A-4387-B63D-D7E6E7D97677}
12.1
{67F35E75-A186-4F80-B291-8283331D5550}
12.2
{C3C9E674-3FD2-4535-B733-C7C62074DC4A}
12.3
{A418B556-1E81-4D42-B54E-979720B3DEBF}
12.4
{BFF16FAE-1B84-40EA-B60E-385F5A392512}
12.5
{696243E7-E4BB-4696-ACF0-C6D2FC012136}
12.6
{1E280E41-ED8E-424C-9EA9-FD52963B21BE}
(bundled with SMART Notebook 16.1)
{3298B999-38D0-4650-8FB7-3C9E71325465}
(bundled with SMART Notebook 16.2)
12.7
{1E280E41-ED8E-424C-9EA9-FD52963B21BE}
12.8
{A292B5F2-F55A-4960-A58F-07569554D321}
12.9
{663AF146-1736-49B3-B96D-A1006692BB0E}
12.10
{91BF2AF1-380E-46EB-A49A-7CFE80B59631}
12.11
{3DC4D966-FBCF-45E5-AC7E-9ED104AA3132}
12.13
{BF782898-838D-4FA4-9D3E-FC6F27E76D89}
12.14
{36BCCBF2-5D85-423F-B759-63582FECE7C2}
12.15
{8F02AE90-9219-42E6-AD41-0C0055227B9B}
1If you installed SMART Notebook using the MSI installer, this additional software may appear. Use these product codes to
completely uninstall all SMART Notebook and related software from the computer.
smarttech.com/kb/171831
61
Appendix F Product codes
Version
Product code
12.16
{0405B16D-65AF-4D2F-955B-32E10232A47E}
12.17
{D581DD8E-9728-4006-B8C5-AABC267017CF}
12.17 SP1
{0A465FC2-6380-4AAC-886C-32DDC9C5FF21}
12.17 SP2
{F192AB2E-8BFE-4BB4-90FD-FB22FB0E4E84}
12.18
{25A5D6C6-7D84-4383-8606-1AB4E7BD71B1}
SMART Ink
2.0
{5ABC49B5-D0DC-428D-A082-4AEFF6490F04}
2.1
{B4F5D378-9784-442B-97D5-24CAAF3299AA}
2.2
{FC69B741-DC56-4591-97A2-A6BA211B7E76}
2.3
{FAF3CC40-F647-4AA7-84D6-7BD67C4F2362}
2.3.1
{232C8EC0-4856-4EEA-B99F-5FCC4E103A09}
3.1
{52ECF84B-09E9-4C98-B4FD-17EE1BC09921}
3.2
{57E67FAF-87D9-4573-BC7F-C95B1A71287A}
4.0
{A5AEF478-1170-4335-86B8-561328B193EC}
4.1
{7AB1FDF1-6998-43AD-B705-EA8AF7439407}
4.2
{11ECCC34-FC75-4DA0-B13D-E89D1E6661BF}
5.0
{89E25BCE-F949-405E-ADA9-8537B4F4E2B8}
5.1
{A292B5F2-F55A-4960-A58F-07569554D321}
5.2
{A60BAFDD-6BFF-4F65-8364-499ED8EB91DB}
5.3
{1805AF15-EFAC-4C99-824B-81EC8CD6DC66}
5.4
{1B6934C5-BA75-4C7D-B3BA-D73B4DDB42A5}
5.5
{1B6934C5-BA75-4C7D-B3BA-D73B4DDB42A5}
5.6
{B6DB1342-5B04-471D-97C5-9D27C5C1D6CF}
(bundled with SMART Notebook 19.0)
{431EB801-5D66-409A-B208-AEF76AD7F677}
(bundled with SMART Notebook 19.1)
5.7
{3AF320CE-8571-46D1-B2C0-6F95A2E03B9F}
5.8
{3AF320CE-8571-46D1-B2C0-6F95A2E03B9F}
5.9
{3AF320CE-8571-46D1-B2C0-6F95A2E03B9F}
5.10
{050AAB2E-3E99-4238-BAA6-11FF9FD61C06}
5.11
{C51AC57F-280E-4021-BFB4-0A0F10E0DD80}
SMART Common Files
2013 (11.3)
{BBA07B40-F7C6-44F7-BF08-767F8835685F}
2013 (11.4)
{26A95DBF-A866-4838-A8C9-FA219FCBD22E}
smarttech.com/kb/171831
62
SMART Technologies
smarttech.com/support
smarttech.com/contactsupport
smarttech.com/kb/171831
">