Extron Quantum Ultra User Guide
PDF
Dokument
Oglas
Oglas
Quantum Ultra Series
Videowall Processing Systems
User Guide
Video Processors
68-2760-01, Rev. M
03 26
Safety Instructions
Safety Instructions • English
WARNING: This symbol,
, when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol,
, when used on the product, is intended to alert
the user of important operating and maintenance (servicing) instructions in
the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and Regulatory
Compliance Guide, part number 68-290-01, on the Extron website,
www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo,
, se usato sul prodotto, serve ad avvertire
l’utente della presenza di tensione non isolata pericolosa all’interno del
contenitore del prodotto che può costituire un rischio di scosse elettriche.
ATTENTZIONE: Il simbolo,
, se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità
EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità
normativa e di sicurezza di Extron, cod. articolo 68‑290‑01, sul sito web di Extron,
www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol,
, gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.
UWAGI: Ten symbol,
, gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.
Sicherheitsanweisungen • Deutsch
WARUNG: Dieses Symbol
auf demProdukt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol
auf dem Produkt soll dem Benutzer in der im
Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur
Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den
Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf
der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA:
Este símbolo,
, cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo,
, cuando se utiliza en el producto,
avisa al usuario de la presencia de importantes instrucciones de uso y
mantenimiento estas estan incluidas en la documentación proporcionada
con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento de
normativas, compatibilidad electromagnética, accesibilidad y temas relacionados,
consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia
68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme,
, lorsqu’il est utilisé sur le produit,
signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une
tension électrique dangereuse susceptible de provoquer un choc électrique.
ATTENTION : Ce pictogramme,
, lorsqu’il est utilisé sur le produit, signale
à l’utilisateur des instructions d’utilisation ou de maintenance importantes
qui se trouvent dans la documentation fournie avec l’équipement.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68‑290-01, sur le site Extron,
www.extron.com.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej
zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron
bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na
stronie internetowej Extron, www.extron.com.
Инструкция по технике безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ:
Данный символ,
, если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.
ВНИМАНИЕ: Данный символ,
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предупреждает пользователя о наличии важных инструкций по
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данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: , www.extron.com,
номер по каталогу - 68-290-01.
安全说明 • 简体中文
警告: 产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险电
压,有触电危险。
注意: 产品上的这个标志意在提示用户,
要的操作和维护(维修)说明。
设备随附的用户手册中有重
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使
用的特性等相关内容,敬请访问 Extron 网站 , www.extron.com,参见 Extron 安全
规范指南,产品编号 68-290-01。
安全記事 • 繁體中文
안전 지침 • 한국어
警告:
若產品上使用此符號,是為了提醒使用者,產品機殼內存在未隔離的危險
電壓,可能會導致觸電之風險。
注意
若產品上使用此符號,是為了提醒使用者,設備隨附的用戶手冊中有重要
的操作和維護(維修)説明。
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊,請
瀏覽 Extron 網站:www.extron.com,然後參閱《Extron 安全性與法規遵守手冊》,
準則編號 68-290-01。
경고: 이 기호
가 제품에 사용될 경우, 제품의 인클로저 내에 있는 접지되지
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있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수
안내서, 68-290-01 조항을 참조하십시오.
Copyright
© 2017-2026 Extron. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron (see the
current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron®, Cable Cubby®, ControlScript®, CrossPoint®, DTP®, eBUS®, EDID Manager®, EDID Minder®, eLink®, Everlast®, Flat Field®, FlexOS®,
Glitch Free®, GlobalViewer®, Global Configurator®, Global Scripter®, Hideaway®, HyperLane®, IP Intercom®, IP Link®, Key Minder®, LinkLicense®,
LockIt®, MediaLink®, MediaPort®, NAV®, NetPA®, PlenumVault®, PoleVault®, PowerCage®, PURE3®, Quantum®, ShareLink®, Show Me®,
StudioStation®, SoundField®, SpeedMount®, SpeedSwitch®, System INTEGRATOR®, TeamWork®, TouchLink®, V-Lock®, VN‑Matrix®, VoiceLift®,
WallVault®, WindoWall®, XPA®, XTP®, XTP Systems®, and ZipClip®
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP™, AFL™ - Accu-RATE Frame Lock, ADSP™ - Advanced Digital Sync Processing, AVEdge™, CableCover™, CDRS™ - Class D Ripple
Suppression, Codec Connect™, ConferenceShare™, DDSP™ - Digital Display Sync Processing, DMI™ - Dynamic Motion Interpolation, Driver
Configurator™, DSP Configurator™, DSP Configurator Pro™, DSVP™ - Digital Sync Validation Processing, EQIP™, FastBite™, Flex55™, FOX™,
FOXBOX™, InstaWake™, IP Intercom HelpDesk™, MAAP™, MicroDigital™, Opti-Torque™, PendantConnect™, ProDSP™, QS-FPC™ - QuickSwitch
Front Panel Controller, Room Agent™, Scope-Trigger™, SIS™ - Simple Instruction Set, Skew-Free™, SpeedNav™, Triple-Action Switching™,
True4K™, True8K™, Vector™ 4K, WebShare™, XTRA™, and ZipCaddy™
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
interference. This interference must be corrected at the expense of the user.
ATTENTION:
•
The Twisted Pair Extension technology works with unshielded twisted pair (UTP) or shielded twisted
pair (STP) cables; but to ensure FCC Class A and CE compliance, STP cables and STP Connectors
are required.
•
La technologie extension paires torsadées fonctionne avec les câbles paires torsadées blindées (UTP)
ou non blindées (STP). Afin de s’assurer de la compatibilité entre FCC Classe A et CE, les câbles STP
et les connecteurs STP sont nécessaires.
NOTES:
•
(This 1st paragraph is for TP ONLY, delete for all others products) This unit was tested with shielded I/O
cables on the peripheral devices. Shielded cables must be used to ensure compliance with FCC
emissions limits.
•
(if only this paragraph is used, reformat to single NOTE format.) For more information on safety
guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the
Extron Safety and Regulatory Compliance Guide on the Extron website.
VCCI-A Notice
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the battery needs
replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last
page of this guide).
CAUTION:
Risk of explosion. Do not replace the battery with an incorrect type. Dispose of used batteries
according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile. Débarrassez-vous
des piles usagées selon le mode d’emploi.
Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
WARNING:
Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
CAUTION:
Risk of minor personal injury.
ATTENTION : Risque de blessure mineure.
ATTENTION: Risk of property damage.
ATTENTION: Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene, 0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&* X2)* X2#* X2! CE}
NOTE: For commands and examples of computer or device responses used in this guide, the character “0” is
the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in italics as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font
shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at https://www.extron.com/technology/glossary.aspx
Contents
Introduction.............................................................................................................................................. 1
About this Guide....................................................................................................................................................1
About the Quantum Ultra Series Videowall Processors........................................................................................1
Quantum Ultra 610 and 305............................................................................................................................1
Quantum Ultra II 610 and 305.........................................................................................................................2
Quantum Ultra Connect 128 and 84...............................................................................................................2
Expansion Systems.........................................................................................................................................2
Features................................................................................................................................................................2
All Models........................................................................................................................................................2
Quantum Ultra and Ultra II 610 and 305.........................................................................................................4
Quantum Ultra II 610 and 305 Only................................................................................................................6
Quantum Ultra Connect 128 and 84...............................................................................................................7
HyperLane Bus for Source Transfer......................................................................................................................7
Virtual Network Computing (VNC).........................................................................................................................8
Application Diagrams.............................................................................................................................................9
Installation and Configuration.............................................................................................................. 16
Installation Steps.................................................................................................................................................16
Front Panel Features...........................................................................................................................................17
Quantum Ultra and Ultra II 305, Connect 128, and Connect 84................................................................... 17
Quantum Ultra and Ultra II 610 Front Panel Door.........................................................................................18
Rear Panel Features...........................................................................................................................................19
HDMI LockIt Plus Cable Lacing Brackets.....................................................................................................21
Input and Output Cards.......................................................................................................................................22
Card Locations — Quantum Ultra and Ultra II 610 and 305.........................................................................22
Inputs...................................................................................................................................................................23
Source Down-scaling....................................................................................................................................24
Maximum Instances of a Source per Input Card ..........................................................................................25
Input Rotation................................................................................................................................................27
HDMI Inputs..................................................................................................................................................30
IP Inputs — Quantum Ultra and Ultra II 610 and 305 Only ..........................................................................31
FOX3 Inputs — Quantum Ultra II Models Only.............................................................................................34
DTP3 Inputs — Quantum Ultra II Models Only.............................................................................................35
Outputs................................................................................................................................................................37
HDMI Outputs...............................................................................................................................................37
FOX3 outputs — Quantum Ultra II Models Only...........................................................................................37
DTP Outputs — Quantum Ultra and Ultra II 610 and 305 Only.................................................................... 38
DTP3 Outputs — Quantum Ultra II Models Only..........................................................................................39
Dante Outputs — Quantum Ultra II 610 and 305 Only..................................................................................41
Output Resolution Table................................................................................................................................44
Output Grouping and Canvases....................................................................................................................45
Source Up-scaling.........................................................................................................................................47
Maximum Windows per Output Card............................................................................................................48
Output Rotation.............................................................................................................................................50
Quantum Ultra Series • Contents
vii
Adjusting for Overlap and Mullion Compensation...............................................................................................51
Connecting to a Network.....................................................................................................................................51
RS-232 Insertion — FOX3, DTP, and DTP3 Cards Only ....................................................................................52
Ethernet to RS-232 Insertion.........................................................................................................................52
Captive Screw Signal Insertion.....................................................................................................................55
Selecting the Insertion Method and RS-232 Protocol...................................................................................56
Power Save Mode...............................................................................................................................................56
Expansion Cards.................................................................................................................................................57
Expansion Card Locations in the Chassis.....................................................................................................57
Connecting the Expansion Cards..................................................................................................................59
Operation................................................................................................................................................ 60
Starting the Control Panel...................................................................................................................................60
Buttons on the Control Panel...............................................................................................................................62
Loading Image Files — Quantum Ultra and Ultra II 305 and 610........................................................................62
Updating the Password.......................................................................................................................................64
Updating Firmware..............................................................................................................................................65
Downloading a Firmware File........................................................................................................................65
Uploading a Firmware File............................................................................................................................66
Modifying Network Settings from the Control Panel............................................................................................69
Resetting the Device from the Control Panel......................................................................................................70
Service Mode.......................................................................................................................................................71
Disabling and Enabling Write Protection.............................................................................................................71
Shutting Down the Device...................................................................................................................................72
Remote Configuration and Control...................................................................................................... 73
SIS Commands...................................................................................................................................................73
Copyright Information....................................................................................................................................73
Processor-initiated Messages.......................................................................................................................73
Error Codes...................................................................................................................................................74
Using the Command and Response Table....................................................................................................74
Symbol Definitions........................................................................................................................................74
Command and Response Table for SIS Commands ..........................................................................................75
Videowall Configuration Software (VCS) Program..............................................................................................88
Downloading VCS from the Website.............................................................................................................88
Starting the Configuration Program ..............................................................................................................91
Starting the VCS Program with Expansion Cards.........................................................................................95
Editing Network Settings Online..................................................................................................................101
Editing Network Settings Offline..................................................................................................................102
Quantum Ultra Series • Contents
viii
Maintenance......................................................................................................................................... 104
Front Panel — Quantum Ultra and Ultra II 610.................................................................................................104
Accessing the Quantum Ultra and Ultra II 610 Front Panel........................................................................104
Front Panel Features..................................................................................................................................106
Replacing Input and Output Cards....................................................................................................................107
Replacing a Power Supply — Quantum Ultra and Ultra II 610..........................................................................109
Replacing the Primary Power Supply..........................................................................................................109
Replacing the Redundant Power Supply.................................................................................................... 114
Replacing the Power Supply Front Fan — Quantum Ultra 610 Only................................................................ 115
Replacing a Disk Drive — Quantum Ultra and Ultra II 610................................................................................ 118
Replacing the System Board Computer (SBC) Assembly — Quantum Ultra 610 and Ultra II 610................... 121
Removing the SBC Assembly.....................................................................................................................121
Installing a New SBC Assembly..................................................................................................................123
Reference............................................................................................................................................. 124
Best Practices for Cleaning Your Extron Products............................................................................................124
Cleaning Fiber Optic Connectors and Cables.............................................................................................125
Mounting the Quantum Ultra Series..................................................................................................................126
UL Guidelines for Rack Mounting...............................................................................................................126
Rack Mounting Requirements.....................................................................................................................127
Rack Mounting Procedure...........................................................................................................................128
Quantum Ultra Series • Contents
ix
Quantum Ultra Series • Contents
x
Introduction
This section gives an overview of the Extron Quantum Ultra Series Videowall Processing Systems, describes their
significant features, and provides sample application diagrams. The following topics are covered:
•
About this Guide
•
About the Quantum Ultra Series Videowall Processors
•
Features
•
HyperLane Bus for Source Transfer
•
Virtual Network Computing (VNC)
•
Application Diagrams
About this Guide
This guide discusses how to install, configure, and operate the Quantum Ultra Series, consisting of
Quantum Ultra 610 and 305, the Quantum Ultra II 610 and 305, and the Quantum Ultra Connect 128 and 84
Videowall Processors. Throughout this guide, the following terms are used:
•
“Quantum Ultra Series,” and “processor” refer to all Quantum Ultra, Quantum Ultra II, and Quantum Ultra
Connect models.
•
“Quantum Ultra” refers to only the Quantum Ultra 610 and 305.
•
“Quantum Ultra II” refers to only the Quantum Ultra II 610 and 305.
•
“Quantum Ultra Connect” refers to only the Quantum Ultra Connect 128 or 84.
About the Quantum Ultra Series Videowall Processors
The Extron Quantum Ultra Series Videowall Processors are modular 4K video processors that support ultra-high
resolutions up to 2560x1600 and 4096x2160 (4K) @ 60 Hz on inputs and outputs. They also provide
customizable output resolutions, input and output image rotation, and mullion compensation for compatibility with
most display technologies. USB, RS‑232, and Ethernet interfaces provide direct connections for control systems.
Control methods for all models include Extron Videowall Configuration Software (VCS), which can be downloaded
from the Extron website and provides a means of configuring videowall displays and saving window presets.
Control is also available through Simple Instruction Set (SIS) commands and by using the Express Mobile
Software (EMS) for Quantum Ultra and Ultra II on an iOS, Android, or Microsoft tablet device.
Quantum Ultra 610 and 305
The Quantum Ultra 610 is a 6U, 10-slot card frame, while the Quantum Ultra 305 is a 3U frame with 5 card
slots. These models support multiple videowalls with mixed resolutions and screen orientations. They also support
overlap compensation, window border styles, and a variety of source types including HDMI, pictures, Really
Simple Syndication (RSS), Text, Clock, and VNC. The optional IN SMD 100 input card decodes and displays
multiple simultaneous MPEG2, Motion JPEG, and H.264 video streams at up to 60 frames per second. Both
chassis support any combination of input and output cards. Additional inputs and outputs can be added to a
system with use of one or more additional chassis and expansion cards.
Quantum Ultra Series Videowall Processing Systems • Introduction
1
Quantum Ultra II 610 and 305
The Quantum Ultra II models have the same features as the Quantum Ultra 610 and 305, plus the following:
•
HDMI 4K PLUS input and output cards that support 4K @ 60 Hz resolution and refresh rates (the existing
HDMI input and output cards continue to be supported as well)
•
FOX3 input and output cards that process signals up to 600 MHz, which provides support for resolutions up
to 4096x2160 at 60 Hz on each input and output.
•
The IN4DTP3 input and OUT4DTP3 output cards, which contain four twisted pair connectors and four
HDMI connectors for transmitting and receiving signals up to 4K @ 60 Hz over TP, at distances up to 330 feet
(100 meters). Each of the four input channels allows selection of either the twisted pair or the HDMI input.
Each of the four output channels provides a buffered twisted pair and HDMI output.
•
A single OUT32AT output card that delivers up to 32 LPCM 2Ch stereo pairs of digital audio on primary and
redundant Dante® Ethernet ports.
•
500 Gbps Hyperlane video bus (instead of the 400 Gbps Hyperlane bus of the other models)
•
IEC C20 power connectors on the rear panel instead of the standard IEC connectors of the
Quantum Ultra 610 (Quantum Ultra II 610 only)
•
1500 watt primary and redundant power supplies with non-user replaceable internal fans
(Quantum Ultra II 610 only)
Quantum Ultra Connect 128 and 84
The Quantum Ultra Connect 128 and 84 have fixed configurations that cannot be modified by the user. The
Quantum Ultra Connect 128 has three HDMI input cards and two HDMI output cards, while the Quantum Ultra
Connect 84 has two HDMI input cards and one HDMI output card. Multiple chassis are not supported on these
models.
Expansion Systems
A Quantum Ultra Expansion System consists of Expansion IN and Expansion OUT cards that link multiple
Quantum Ultra and Quantum Ultra II videowall processors together. To link processors, an Expansion OUT card is
installed in one processor and an Expansion IN card is installed in another. Three fiber optic cables link the cards
together. Each input source is available to all video outputs. Once configured, the processors operate as a system
with a single point of control. Up to five processors can be linked using four pairs of expansion cards, so that a
Quantum Ultra Series system can be expanded to up to 42 input and output cards (see Expansion Cards on
page 57 for more information).
Features
All Models
•
Extron Vector 4K scaling engine — The Vector 4K scaling engine is specifically designed for critical-quality
4K imagery, with best-in-class image upscaling and downscaling.
•
Supports 4K on one, two, or four connections — The Quantum Ultra Series provides management of 4K
video as a single, dual, or quad-path signal, for flexibility when working with 4K sources, peripherals, and
displays.
•
Direct control via RS-232, USB, and Ethernet — Locally-stored configuration file allows direct connection
between the control system and the Quantum Ultra Series.
•
Designed for 24/7, mission-critical environments — The Quantum Ultra Series provides a high
performance, high reliability display processing solution for monitoring valuable infrastructure and assets with
maximum uptime.
Quantum Ultra Series Videowall Processing Systems • Introduction
2
•
Integrates into a diverse array of 4K environments such as lobbies, auditoriums, and simulations —
The Quantum Ultra Series is optimized for use with 4K displays, windowing large numbers of high-resolution
sources across multiple displays with resolutions up to 3840 x 2160 or greater.
•
Full-featured control protocol — Allows access to preset selection, window source selection, window size,
position, and visibility, and many more presentation options.
•
Reliable connectivity for HDMI cables — Extron LockIt Plus cable lacing brackets provide secure, reliable
cable connections for Quantum HDMI inputs and outputs.
•
Powerful window management and source scaling capabilities — Sources can be windowed, layered,
and positioned anywhere on the video display, from 1/100 of the native source resolution to 1000 times the
output resolution.
•
Supports portrait or landscape screen orientation
•
Source rotation — Source images can be rotated in 90-degree increments, providing flexible and creative
presentation options for live content.
•
Mullion (bezel) compensation for flat-panel displays — Adjustable compensation extends the displayed
image “behind” screen bezels, accurately presenting sources which span multiple displays.
•
HDCP compliant — Ensures display of content-protected media and interoperability with other HDCP
compliant devices.
•
Custom output resolutions — Maximize compatibility with evolving display technology, non-standard
displays, and LED systems.
•
JITC certified — Successfully completed interoperability and information assurance testing for use in
government applications and other mission-critical environments.
•
Key Minder continuously verifies HDCP compliance for quick, reliable switching — Key Minder
authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick
and reliable switching in professional AV environments, while enabling simultaneous distribution of a single
source signal to one or more displays.
•
SpeedSwitch technology delivers virtually instantaneous switching speeds for HDCP-encrypted
content
•
User-selectable HDCP authorization — Allows individual inputs to appear HDCP compliant or non-HDCP
compliant to the connected source, which is beneficial if the source automatically encrypts all content when
connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.
•
HDCP visual confirmation — When HDCP-encrypted content is transmitted to a non-HDCP compliant
display, a green window with an alert message is sent to the display for immediate visual confirmation that
protected content cannot be viewed on that display.
•
Picture controls for brightness and contrast, as well as horizontal and vertical sizing, positioning, and
zoom
•
Internal video test patterns for calibration and setup — The Quantum Ultra Series offers several
dynamically-generated video test patterns to facilitate proper system setup and calibration of display devices.
•
Digitally signed, secure firmware upgrades — Firmware updates are digitally signed and transferred
across an encrypted connection for secure system upgrade.
•
Event logging — A system event log is maintained as a locally stored file with a user-definable maximum
size.
•
Direct downloading of log files from the Quantum Ultra Series
•
Password protected operating system — Access to the The Quantum Ultra Series operating system is
protected with a user-definable password.
NOTE: The factory configured passwords for all accounts on this device have been set to the device
serial number. In the event of an absolute system reset, the passwords convert to the default, which is
extron.
•
Service maintenance alerts — System administrators can be notified of fan or power supply failure or when
recommended operating temperature is exceeded.
Quantum Ultra Series Videowall Processing Systems • Introduction
3
•
Power save mode — Places the Quantum Ultra Series processor in a low-power state and turns off input
and output cards to conserve energy when not in use.
•
Easy-to-use configuration and control software — VCS reduces configuration and preset programming
time with a task-oriented, intuitive interface.
•
Integrates easily into a diverse array of 4K environments such as lobbies, auditoriums, and
simulation environments — The Quantum Ultra Series is optimized for use with 4K displays, windowing
high-resolution sources across multiple displays with resolutions up to 3840 x 2160 or greater.
•
Advanced 4:4:4 signal processing — 4:4:4 signal processing maintains color accuracy and fine picture
detail.
•
Seamless transitions — Seamless cut and fade through black transition effects are available when
switching between presets, delivering fast, glitch-free, and professional-looking presentations for any
application.
•
Solid-state storage — Ensures long-term operation and fast boot times.
•
Write-protected operating system — Prevents any permanent modification to the file system without
administrator password verification and eliminates the possibility of viruses or unauthorized file updates from
being retained across a power cycle.
•
Extron Everlast power supply — Provides worldwide power compatibility, with high‑demonstrated reliability
and low power consumption for reduced operating cost.
•
Front panel power supply status LED — A tri-color LED indicates one of four possible power statuses.
•
Auto Input memory — When activated, the unit automatically stores size, position, and picture settings
based on the incoming signal. When the same signal is detected again, these image settings are
automatically recalled from memory.
•
Custom output resolutions — Optimizes compatibility with evolving display technology, non-standard
displays, and LED systems.
•
Encrypted data connection between the Quantum Ultra Series processor and configuration PC — SSL
encryption provides a secure connection between the Quantum Ultra Series and the PC running Extron VCS.
•
Selectable HDMI to DVI interface format correction — Enables or disables InfoFrames and sets the
correct color space for proper connection to HDMI and DVI displays.
•
Up to 64 video and graphic windows per output card — The Quantum Ultra Series offers extensive
windowing capabilities, with ability to display up to 64 video, image, and clock windows from each output
card.
Quantum Ultra and Ultra II 610 and 305
•
Scalable 4K @ 60 Hz videowall processing for display systems of any size — Quantum Ultra and Ultra II
support videowalls up to 36 screens in size from a single processor. Additional processors can be configured
and operated as a single system to accommodate larger videowalls.
•
400 Gbps HyperLane video bus delivers real-time performance — The Extron HyperLane video bus has
a total throughput of 400 Gbps, accommodating the high-bandwidth demands of large videowalls displaying
many simultaneous HD and 4K sources.
•
Modular architecture accommodates a variety of input and output arrangements — The Quantum Ultra
and Ultra II card frame can be populated with input and output cards selected to match source and display
requirements for efficient system design.
•
Manage multiple videowalls with varying resolutions and screen arrangements from a single
Quantum Ultra or Ultra II device — Videowalls of varying output resolutions and orientation can all be
supported with a single chassis.
•
Display locally stored images — Image file types, including JPEG, PNG, TIF, and GIF, can be uploaded to
the Quantum Ultra or Ultra II for use as backgrounds or displayed as source windows.
Quantum Ultra Series Videowall Processing Systems • Introduction
4
•
Keying and Alpha channel support for image files — User-definable level or color keying for image files
allows transparent backgrounds for pictures, logos, and messages. Alpha channel and transparency are also
supported.
•
6U, 10-slot card frame — The 6U, 10-slot Quantum Ultra and Ultra II 610 card frames support any
combination of input and output cards for I/O sizes from 36 x 4 to 4 x 36, or anything in-between.
3U, 5-slot card frame — The 3U, 5-slot Quantum Ultra and Ultra II 305 card frames support any combination
of input and output cards for I/O sizes from 16 x 4 to 4 x 16, or anything in between.
•
Removable storage drives (Quantum Ultra and Ultra II 610) — The Quantum Ultra and Ultra II 610
feature operating system and data storage drives that are easily removable to accommodate security
management procedures.
•
Hot-swappable, dual-redundant power supplies (Quantum Ultra and Ultra II 610) — The Quantum Ultra
and Ultra II 610 feature hot swappable, dual-redundant power supplies with two AC power inputs as standard
equipment for reliable operation and maximum up-time.
•
Indicator LEDs — Front panel LEDs indicate fan status.
•
HDMI and DTP output cards support signals up to 4K @ 60 Hz — The OUT4HDMI and OUT4DTP
four-channel output cards deliver signals from 1024x768 to 2048x1080 and 1920x1200 at 60 Hz. Dualchannel mode supports two single-path 4K @ 30 Hz signals, while single-channel mode supports one dualpath or quad-path 4K @ 60 Hz signal.
•
Decodes and displays multiple streamed VNC sources — The Quantum Ultra Series can display
streamed content sourced from PCs running a VNC server application. Multiple VNC streams can be
presented simultaneously on the videowall for collaborative desktop sharing from local or remote PCs.
•
User-definable window borders and text labels enhance presentation and simplify source
identification — Custom color borders with rounded corners, drop shadows, and transparency can be
applied to any window type. A border can be set to flash to draw attention to the source window. Border titles
and overlay text can be applied to a window and dynamically updated from the control system to indicate a
change in the source’s name, type, status, or classification level.
•
Output overlap for edge-blended applications — Output overlap feature supports edge-blended
applications by providing redundant image data for the projection system’s blended regions.
•
Supports direct decoding of H.264 streams for presentation on the videowall (IN SMD 100 card) —
Eliminates the need for external decoders, reducing system cost and complexity.
•
Compatible with common industry streaming formats, including H.264, MPEG-2, MPEG-4, and Motion
JPEG (IN SMD 100 card).
•
Decodes a wide range of streamed resolutions up to 1080p/60 (IN SMD 100 card) — Users can opt to
decode more streams at lower resolutions or fewer streams at higher resolutions, allowing efficient use of
network and processing bandwidth.
•
Supports the video sections of ONVIF Profile S (IN SMD 100 card) — Compatible with a variety of H.264
encoders, IP cameras, media encoders, and other streaming devices that also support ONVIF Profile S.
•
Independently-configurable network connections (IN SMD 100 card) — This allows decoding resources
to be shared within the same subnet or split across multiple subnets, providing increased flexibility when
designing complex streaming networks.
•
Transmits up to four outputs at distances up to 330 feet (100 meters) over a shielded CATx cable
(OUT4DTP card) — Reduces system complexity when output extension is required for driving videowall
displays up to 330’ (100 m) away from the Quantum Ultra Series processor.
•
Quantum Expansion IN and Quantum Expansion OUT cards link multiple Quantum Ultra Series
processors together to create a single large system.
•
Selectable DTP, XTP matrix, and HDBaseT output modes (OUT4DTP card) — Allows selection of the type
of twisted pair technology best suited for the application.
Quantum Ultra Series Videowall Processing Systems • Introduction
5
•
Power insertion enables remote powering of DTP receivers (OUT4DTP
card) — 12 V DC insertion at the OUT4DTP output card enables the DTP receivers to be powered over the
twisted pair connections, eliminating the need for separate power supplies at the remote units. Requires one
PS 124 per OUT4DTP card.
•
Bidirectional RS-232 and IR insertion for AV device control (OUT4DTP
card) — Bidirectional RS 232 control and IR signals can be transmitted alongside the video signal over DTP
connections, allowing the remote device to be controlled without the need for additional cabling. Bidirectional
control insertion eliminates the need for control system wiring to remote devices.
•
RS-232 insertion from the Ethernet control port (OUT4DTP card) — System level device control to all
remote locations via the Quantum Ultra control port, providing comprehensive control of endpoints and
attached devices without needing additional equipment.
Quantum Ultra II 610 and 305 Only
•
500 Gbps HyperLane video bus delivers real-time performance for resolutions up to 8K — Provides a
total throughput of 500 Gbps, accommodating the high-bandwidth demands of large videowalls displaying
many simultaneous 4K sources.
•
HDMI 4K PLUS cards support 4K/60 on each connection — Offers management of 4K/60 video as a single
signal for flexibility when working with 4K/60 sources, peripherals, and displays.
•
Supports multi-path 8K/60 signals — The IN4HDMI 4K PLUS, IN4FOX3 and IN4DTP3 cards support
8K @ 60 Hz video as a four channel, multi-path signal. One 8K @ 60 Hz source is supported per card.
•
Embedded audio switching — Embedded audio can be switched between the Quantum Ultra II
IN4HDMI 4K PLUS, IN4FOX3, or IN4DTP3 input cards, or between Quantum Ultra II OUT4HDMI 4K PLUS,
OUT4FOX3, or OUT4DTP3 output cards.
•
8K-ready design ensures compatibility with existing as well as next generation input and output cards
•
HDCP 2.3 compliant
•
Quantum FOX3 series fiber optic input and output cards streamline videowall integration into fiber
systems.
•
•
Compatible with FOX3 matrix switching, switching, and extension products — Integrate video and
audio fiber distribution within a FOX3 system architecture.
•
Support 4K/60 signals on a single connection — Easy source integration and increased I/O
capabilities that reduce system complexity and cost.
•
Provide signal extension over multimode or singlemode fiber formats
•
Support both lossless and uncompressed signal formats — Each Quantum FOX3 series card
extends either lossless or uncompressed signals. The Extron patented wavelet-based compression
technology is lossless, delivering high image quality with very low latency at highly efficient bit rates. An
uncompressed signal format provides the highest quality video distribution system.
•
Bidirectional RS‑232 pass-through between Quantum Ultra II and the sources — Provides support
for multiple Ethernet drivers without requiring connection to an RS‑232 port on the control processor.
Quantum OUT32AT card delivers up to 64 channels of audio, configured as 32 LPCM stereo pairs, to a
Dante® network.
•
Select to follow the active audio from any canvas or discrete program audio from a
Quantum Ultra II HDMI 4K PLUS, FOX3, or DTP3 input card — Provides complete flexibility when
selecting audio sources for one or more videowalls.
•
Includes Two Dante Ethernet ports — Increases uptime by providing redundancy in case of a network
outage.
•
Cost effective audio management — A single Quantum OUT32AT Dante output card can support an
entire Quantum Ultra II system for one or more videowalls.
•
Select audio for a Dante network using Extron VCS remotely with SIS™ commands
Quantum Ultra Series Videowall Processing Systems • Introduction
6
•
•
Compatible with Dante Controller software — Used for setting up and managing Dante-enabled audio
products on an audio network.
•
Enables Dante audio networking with Dante Domain Manager for Quantum Ultra II systems —
Dante audio networking provides scalability for creating large audio matrixes over a local area network
using standard protocols.
•
Compatible with Quantum Ultra II IN4HDMI 4K PLUS, IN4FOX3, and IN4DTP3 cards.
DTP3 series input and output cards simplify signal extension to and from a Quantum Ultra II processor.
•
Compatible with DTP3 and DTP® extension products — Integrates video and audio twisted pair
distribution within a DTP3 system architecture.
•
Support for 4K/60 signals on a single channel — Easy source integration and increased I/O
capabilities that reduce system complexity and cost.
•
Power insertion for endpoints — Enables remote powering of DTP3 or DTP endpoints.
•
IN4DTP3 — Each channel supports either twisted pair or HDMI input formats.
•
OUT4DTP3 — Buffered HDMI outputs — Facilitates driving a secondary set of local displays, streaming,
or recording equipment without the need for additional hardware.
•
Twisted pair format is selectable per channel between DTP3, DTP, XTP®, and HDBT modes —
Allows selection of the type of twisted pair technology best suited for the application.
•
Embedded audio and Dante network support — Embedded audio can be managed between input and
output cards or sent to a Dante network using a Quantum OUT32AT card.
•
Ethernet to RS‑232 insertion for peripheral control — Provides a simplified method to remotely control
source devices.
Quantum Ultra Connect 128 and 84
•
Cost effective 4K/60 HDMI videowall processors for videowalls with up to eight screens
•
400 Gbps HyperLane video bus delivers real-time performance — The Extron HyperLane video bus has a
total throughput of 400 Gbps, easily accommodating the high-bandwidth demands of large videowalls
displaying many simultaneous HD and 4K sources.
•
3U, 5-slot card frame
•
IN4HDMI input card supports signals up to 4K/60 — The IN4HDMI four-channel input card accepts four
signals from 1024x768 to 2048x1080 and 1920x1200 at 60 Hz. Dual-channel mode supports two single-path
4K/30 signals, while single-channel mode supports one dual-path or quad-path 4K/60 signal. When used with
HDCP-compliant displays, HDCP 1.4‑encrypted sources can be displayed on the videowall.
•
OUT4HDMI output cards support signals up to 4K/60 — The OUT4HDMI four-channel output cards
delivers signals from 1024x768 to 2048x1080 and 1920x1200 at 60 Hz. Dual-channel mode supports two
single-path 4K/30 signals, while single-channel mode supports one dual-path or quad-path 4K/60 signal.
HyperLane Bus for Source Transfer
The HyperLane bus carries video source data between the input and output cards. It allows the passage of up to
400 Gbps (500 Gbps for the Quantum Ultra II models) of video information, which translates to a maximum of 96
native 1080p inputs at 60 Hz, or 24 4K sources at 60 Hz, all at 30 bits per pixel. The HyperLane bus delivers data
in real time. This means that it is able to display a source at its full temporal resolution, maintaining the same scan
rate as the original source without dropping any fields or frames. The HyperLane bus remains operational if an
operating system crash occurs, allowing crucial source content to be maintained on the target display.
The following table gives a breakdown of common resolutions and the number of sources at that native resolution
that can be passed down a 500 Gbps HyperLane bus:
Quantum Ultra Series Videowall Processing Systems • Introduction
7
Width
Height Frame Rate
Bandwidth (Gbps) Number of Native Sources
1024
768
60
1.42
318
1280
720
60
1.66
272
1920
1080
60
3.73
120
1920
1200
60
4.15
108
1600
1200
60
3.46
130
2560
1600
60
7.37
61
3840
2160
30
7.46
60
4096
2160
30
7.96
56
3840
2160
60
14.93
30
4096
2160
60
15.93
28
4096
2400
60
17.69
25
NOTE: Bandwidth values do not include overhead data required for bus management. The bandwidth per
signal is slightly higher.
Virtual Network Computing (VNC)
The Quantum Ultra Series can decode multiple VNC streams from servers loaded on remote desktops. The VNC
streams can originate on the same network used for control or on a separate network and accessed using the
second LAN port available on the Quantum Ultra Series.
Desktop resolutions up to 3840x2160 are supported, but the refresh speed of the desktop content depends on the
amount of content moving or changing on the remote desktop. The size of the VNC window on the Quantum
Ultra Series output and the number of VNC sources simultaneously displayed also influence the refresh rate of
the content.
The following table shows expected frame rates of a 1920x1080 desktop at various sizes, quantity, and amount of
content in motion:
VNC
Desktop
1920x1080
Window
Size
Number of
Windows
Amount of
Motion
Average Frame
Rate (ftbs)
Network
Usage (Mbps)
3840x2160
1
Full screen
4
18
3840x2160
1
1/9 desktop
15
18
1920x1080
1
Full screen
4
18
1920x1080
1
1/9 desktop
20
22
1920x1080
16
Full screen
1
100
1920x1080
16
1/9 desktop
10
100
960x540
64
1/9 desktop
1
120
Quantum Ultra Series Videowall Processing Systems • Introduction
8
Application Diagrams
The following application diagrams show examples of how the Quantum Ultra 610 and 305, Quantum Ultra II 610
and the Quantum Ultra Connect 128 can be connected.
Ethernet
Control
VLAN
HDMI
QUANTUM ULTRA CONNECT
Ethernet
HDMI
HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
SYSTEM
POWER
REMOTE
LAN
1
A
B
2
USB
QUANTUM IN4HDMI
OUTPUTS
QUANTUM OUT4HDMI
RS-232
OUTPUTS
QUANTUM OUT4HDMI
SLOT 5
CONFIG
3
HDMI OUT
INPUTS
SLOT 4
100-240V ~ --A MAX 50-60 Hz
SLOT 3
SLOT 2
Ethernet
HDMI
SLOT 1
Extron
TLP Pro 1525TG
15" Tabletop
TouchLink Pro
Touchpanel
Tx Rx G
DISCONNECT POWER
CORD BEFORE
SERVICING
COM 1
POWER
12V
1A MAX
COM 2
Tx Rx G RTS CTS
Tx Rx G
VOL
RELAYS
V
C G
1
2
C
DIGITAL I/O
1
2
3
4
IPCP PRO 250 xi
G
eBUS
IR/S
+V +S - S G
PWR OUT = 6W
S G
HDMI
LAN
PUSH
Extron
IPCP Pro 250 xi
IP Link Pro
Control Processor
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
DIRECTV
IR
Extron
Quantum Ultra Connect 128
Ultra-high Bandwidth
4K Videowall Processor
Satellite Receiver
MODEL 80
WiFi
1 2 3 4
HDMI
HDMI
Camera
FLAT PANEL
4K Desktop PC
MODEL 80
WiFi
1 2 3 4
HDMI
HDMI
4K Media Player
FLAT PANEL
4K Desktop PC
Figure 1.
Quantum Ultra Connect 128 Application
Quantum Ultra Series Videowall Processing Systems • Introduction
9
Extron
Quantum Ultra 610
Ultra-high Bandwidth
4K Videowall Processor
HDMI
HDMI
QUANTUM ULTRA 610
SLOT 1
INPUTS
QUANTUM IN4HDMI
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
SLOT 2
INPUTS
QUANTUM IN4HDMI
SLOT 3
INPUTS
QUANTUM IN4HDMI
SLOT 4
OUTPUTS
QUANTUM OUT4HDMI
SLOT 5
OUTPUTS
QUANTUM OUT4HDMI
POWER
SYSTEM
REMOTE
SLOT 9
SLOT 8
100-240V ~ --A MAX 50-60 Hz
SLOT 7
100-240V ~ --A MAX 50-60 Hz
SLOT 6
OUTPUTS
LAN
DISCONNECT POWER
SERVICING
A
RS-232
CONFIG
B
SLOT 10
CORD BEFORE
Tx Rx G
HDMI
HDMI
Extron
TLP Pro 1022T
10" Tabletop
TouchLink Pro
Touchpanel
1
4K Media Player
1
Ethernet
4K Media Player
Ethernet
Control
LAN
1
4K Media Player
Ethernet
1
Ethernet
4K Media Player
COM 1
POWER
12V
1A MAX
COM 2
Tx Rx G RTS CTS
Tx Rx G
VOL
RELAYS
V
C G
1
2
C
DIGITAL I/O
1
2
3
4
PWR OUT = 6W
WiFi
IPCP PRO 250 xi
G
eBUS
IR/S
+V +S -S G
S G
LAN
1 2 3 4
Extron
IPCP Pro 250 xi
IP Link Control
Processor
4K PC
WiFi
1 2 3 4
4K PC
Figure 2.
Connection Diagram for a Quantum Ultra 610, HDMI Only
Quantum Ultra Series Videowall Processing Systems • Introduction
10
HDMI
Extron
DTP HDMI
4K 330 Rx
Long Distance DTP
Receiver for HDMI
POWER
12V
0.7A MAX
SIG
RS-232
LINK
OUTPUTS
L
DTP IN
AUDIO
R
POWER
12V
0.7A MAX
SIG
HDMI
LINK
OUTPUTS
L
AUDIO
POWER
12V
0.7A MAX
R
DTP IN
SIG
LINK
OUTPUTS
L
AUDIO
SIG
POWER
12V
0.7A MAX
R
LINK
OUTPUTS
L
DTP IN
AUDIO
SIG
POWER
12V
0.7A MAX
R
LINK
OUTPUTS
L
DTP IN
AUDIO
R
POWER
12V
0.7A MAX
DTP IN
Extron
Quantum Ultra 610
Ultra-high Bandwidth
4K Videowall Processor
SIG
LINK
RS-232
OUTPUTS
L
AUDIO
R
DTP IN
CATx Cable
up to 330' (100 m)
Extron
DTP HDMI
4K 330 Rx
Long Distance DTP
Receiver for HDMI
CATx Cable
up to 330' (100 m)
QUANTUM ULTRA 610
QUANTUM IN4HDMI
SLOT 1
INPUTS
1
2
3
4
1
2
3
4
1
2
3
4
QUANTUM IN4HDMI
SLOT 2
INPUTS
QUANTUM IN4HDMI
SLOT 3
INPUTS
OUT DTP POWER
SIG
LINK
SIG
QUANTUM
OUT4HDMI
QUANTUM
OUT4DTP
LINK
HDBT
4
SIG
OUT DTP POWER
SIG
12V
4A MAX
LINK
SIG
1
LINK
Tx Rx G Tx Rx
SIG
LINK
2
Tx Rx G Tx Rx
OUT
SIG
LINK
3
DTP
QUANTUM OUT4DTP
QUANTUM
OUT4HDMI
4
HDBT
SLOT 5
LINK
3
OUT
Tx Rx G Tx Rx
LINK
Tx Rx G Tx Rx
OUT
SIG
LINK
Tx Rx G Tx Rx
OUT
SIG
LINK
2
Tx Rx G Tx Rx
OUT
SIG
DTP
QUANTUM
OUT4HDMI
QUANTUM OUT4DTP
LINK
3
4
HDBT
1
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
DTP
POWER
SYSTEM
REMOTE
SLOT 9
SLOT 8
100-240V ~ --A MAX 50-60 Hz
SLOT 7
OUT
OUT
SLOT 6
SIG
Tx Rx G Tx Rx
OUT
OUT
OUT DTP POWER
OUT
100-240V ~ --A MAX 50-60 Hz
LINK
2
Tx Rx G Tx Rx
OUT
12V
4A MAX
SIG
1
OUT
12V
4A MAX
LAN
DISCONNECT POWER
SERVICING
A
RS-232
CONFIG
B
SLOT 10
CORD BEFORE
Tx Rx G
RED-OVERLOAD
PS 124
12 VDC 4A POWER SUPPLY
HDMI
HDMI
RED-OVERLOAD
PS 124
12 VDC 4A POWER SUPPLY
RED-OVERLOAD
PS 124
12 VDC 4A POWER SUPPLY
1
4K Media Player
Extron
PS 124
Multiple Output
12 Volt DC Power Supply
Extron
PS 124
Multiple Output
12 Volt DC Power Supply
Extron
PS 124
Multiple Output
12 Volt DC Power Supply
Extron
TLP Pro 1022T
10" Tabletop
TouchLink Pro
Touchpanel
Ethernet
1
4K Media Player
Control
LAN
1
4K Media Player
Ethernet
1
4K Media Player
Ethernet
Ethernet
COM 1
POWER
12V
1A MAX
COM 2
Tx Rx G RTS CTS
Tx Rx G
VOL
RELAYS
V C G
1
2
C
DIGITAL I/O
1
2
3
4
IPCP PRO 250 xi
G
eBUS
PWR OUT = 6W
WiFi
1 2 3 4
WiFi
1 2 3 4
IR/S
+V +S -S G
S G
LAN
Extron
IPCP Pro 250 xi
IP Link Control
Processor
4K PC
4K PC
Figure 3.
Quantum Ultra 610 Application Diagram with DTP Outputs
Quantum Ultra Series Videowall Processing Systems • Introduction
11
4K HDMI
POWER
INPUT
OUTPUT
To Sound System
ANALOG
L
R
S/PDIF
12V
--A MAX
AUDIO OUTPUTS
POWER
S/PDIF
12V
--A MAX
INPUT
Extron
HAE 100 4K PLUS
HDMI Audio
De-Embedder
OUTPUT
To Sound System
ANALOG
L
R
AUDIO OUTPUTS
POWER
S/PDIF
12V
--A MAX
INPUT
Extron
HAE 100 4K PLUS
HDMI Audio
De-Embedder
OUTPUT
ANALOG
L
R
AUDIO OUTPUTS
To Sound
System
Extron
HAE 100 4K PLUS
HDMI Audio
De-Embedder
4K HDMI
QUANTUM ULTRA II 610
QUANTUM IN4HDMI 4K PLUS
SLOT 1
INPUTS
4K HDMI
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
QUANTUM IN4HDMI 4K PLUS
SLOT 2
INPUTS
OUTPUTS
SLOT 3
QUANTUM OUT4HDMI 4K PLUS
OUTPUTS
QUANTUM OUT4HDMI 4K PLUS
SLOT 4
Extron
TLP Pro 1525TG
15" Tabletop
TouchLink Pro
Touchpanel
OUTPUTS
4K HDMI
SLOT 5
QUANTUM OUT4HDMI 4K PLUS
SLOT 6
SLOT 7
SLOT 8
SYSTEM
POWER
REMOTE
SLOT 9
PRIMARY POWER
REDUNTANT POWER
100-240V~16.0A MAX 50-60 Hz 100-240V~16.0A MAX 50-60 Hz
DISCONNECT POWER
CORD BEFORE
SERVICING
LAN
1
CONFIG
3
Ethernet/PoE+
Control
LAN
USB
RS-232
B
SLOT 10
A
2
HDMI OUT
Tx Rx G
Extron
Quantum Ultra II 610
Ultra-high Bandwidth
4K/60 Videowall Processor
Ethernet
HDMI
Ethernet
12V
1.0A MAX
Tx Rx G RTS CTS
Tx Rx G
VOL
RELAYS
V
C G
1
2
C
DIGITAL I/O
1
2
3
4
LAN
G
eBUS
IR/S
+ V + S -S G
PWR OUT = 6W
AV
LAN
S G
Extron
IPCP Pro 255Q xi
IPCP Pro xi Quad Core
Control Processor
2
POWER
COM 2
1
COM 1
4K Workstation
4K Media Player
PUSH
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
DIRECTV
Blu-ray Player
PUSH
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
Satellite Receiver
PUSH
HD
PUSH
POWER
GUIDE
MENU
SELECT
PUSH
PUSH
GUIDE
MENU
480p
720p 1080i 1080p
DIREC
TV
HD
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
Satellite Receiver
PUSH
PUSH
POWER
SELECT
DIRECTV
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
DIRECTV
Satellite Receiver
Figure 4.
480
DIRECTV
Satellite Receiver
POWER
RES
SELECT
DIRECTV
Satellite Receiver
Quantum Ultra II 610 Application Diagram with HD 4K PLUS Inputs and Outputs
Quantum Ultra Series Videowall Processing Systems • Introduction
12
Situation Room
CAC Reader Keyboard & Mouse
(2 Places)
(2 Places)
USB
USB
0.7A MAX
AUDIO
RETURN
100-240V
L
OUTPUTS
R
RS-232
Extron
FOX3 SR 301
Fiber Optic Scaling Receiver
for HDMI, USB, Audio,
Control, and 3D Sync
(2 Places)
AUDIO
R
Tx Rx G Tx Rx
USB HID
2
REMOTE
1
100mA
POWER
12V
--A MAX
FOX3 SR 201
RS-232
OUTPUTS
CONTROL
AUDIO
RS-232
HDMI
IR
Tx Rx G Tx Rx
REMOTE
A
B
OUT IN
OUT IN
RS-232
Tx Rx G
PTZ Camera
(2 Places)
HDMI
Extron
FOX3 R 101
Fiber Optic
Receiver for HDMI
(x4)
POWER
12V
--A MAX
R
LAN
OUTPUT
A
HDMI
Extron
FOX3 SR 201
Fiber Optic
Scaling
Receiver for
HDMI, Audio
and Control
(4 Places)
POWER
STANDBY
HDMI
POWER
12V
--A MAX
INPUTS
CONTROL
FOX3 T 201
HDMI
LOOP OUT
IR
Tx Rx G Tx Rx
REMOTE
A
B
OUT IN
OUT IN
RS-232
Tx Rx G
POWER
12V
--A MAX
RESET
OUTPUT
A
HDMI
OUT IN
FOX3 R 101
RESET
Extron
FOX3 R 101
Fiber Optic
Receiver
for HDMI
(x4)
500mA
HDMI
INPUTS
A
B
OUT IN
OUT IN
LAN
RS-232
USB 2.0
Tx Rx G S 5V
R
Extron
TLP Pro 1725 TG
17" Tabletop
TouchLink Pro
Touchpanel
R
LAN
Extron
FOX3 T 201
Fiber Optic Transmitter for HDMI,
Audio, and Control
(2 Places)
Fiber
HDMI
FOX3 R 101
RS-232
RS-232
AUDIO
OUT IN
3D
SYNC
FOX3 SR 301
1
L
50-60 Hz
HDMI
IR
DEVICES
CONTROL
Flat Panel Display
(4 Places)
Fiber
HDMI
Fiber
Fiber
Ethernet
Equipment Room
Ethernet
VIDEOWALL PROCESSOR
Fiber
2 LIMIT
4 OVER
RTS
CTS
Tx
RELAYS
IR/SERIAL
FLEX
I/O
eBUS
1
2
3
4
1
2
3
4
1
2
S LIMIT
5
6
7
8
5
6
7
8
3
4
OVER
Tx
Rx
1000
IR
2
3
4
5
6
7
8
LINK
ACT
Rx
1
Extron
IPCP Pro 550 xi
IPCP Pro xi Control
Processor
Ethernet
QUANTUM ULTRA II 305
1
3
R
Extron
Quantum Ultra II 305
Videowall Processor
IPCP PRO 550 xi
COM
SWITCHED
12 VDC
LAN
Fiber
Ethernet
Extron
FOX3 Matrix 40x
Modular Fiber Optic
Matrix Switcher
POWER
CONFIG
Extron
FOX3 T 101
VC Codec
- Unclassified
INPUT
FIBER OPTIC DIGITAL MATRIX SWITCHER
LOOP OUT
Fiber
INPUT
POWER
12V
--A MAX
RESET
OUT IN
RS-232
Fiber
HDMI
FOX3 T 101
A
HDMI
REDUNDANT
FOX3 MATRIX 40x
Fiber Optic Transmitter
for HDMI (x2)
POWER
12V
--A MAX
PRIMARY
FOX3 T 101
A
PUSH
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
HDMI
FOX3 T 101
A
FOX3 SR 201
12V
--A MAX
LOOP OUT
RESET
OUT IN
OUTPUTS
CONTROL
AUDIO
RS-232
HDMI
IR
Tx Rx G Tx Rx
REMOTE
A
B
OUT IN
OUT IN
RS-232
Tx Rx G
R
LAN
Extron
FOX3 SR 201
Scaling Receiver (x2)
Extron
FOX3 T 101
Fiber Optic Transmitter
for HDMI (x2)
POWER
12V
--A MAX
INPUT
FOX3 T 101
A
HDMI
LOOP OUT
OUT IN
RESET
Tie Lines to
Operations
Center
(x4)
LOOP OUT
12V
--A MAX
Ethernet
LAN
FOX3 SR 201
OUTPUTS
HDMI
INPUT
POWER
12V
--A MAX
RS-232
HDMI
IR
Tx Rx G Tx Rx
REMOTE
A
B
OUT IN
OUT IN
RS-232
Tx Rx G
R
LAN
Extron
FOX3 SR 201
Scaling Receiver (x2)
PUSH
FOX3 T 101
A
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
DIRECTV
HDMI
LOOP OUT
OUT IN
RESET
Satellite Receiver
Extron
FOX3 T 101
Fiber Optic Transmitter
for HDMI
HDMI
100-240V
0.7A MAX
L
INPUTS
R
RS-232
HDMI
L
AUDIO
USB HID
USB 2.0
HOST
HOST
R
50-60 Hz
IR
Tx Rx G Tx Rx
REMOTE
LOOP OUT
3D
SYNC
A
LAN
RS-232
Tx Rx G S 5V
OUTPUTS
B
R
OUT IN
OUT IN
USB
Extron
PC - Unclassified
FOX3 T 301
Fiber Optic Transmitter
for HDMI, USB, Audio,
and Control
HDMI
100-240V
CONTROL
AUDIO
DIRECTV
RESET
Extron
Satellite Receiver
FOX3 T 101
RS-232
Fiber Optic Transmitter
for HDMI
0.7A MAX
L
INPUTS
R
RS-232
HDMI
L
POWER
OUT IN
CONTROL
INPUT
HDMI
POWER
VC Codec
- Top Secret
B
OUT IN
R
LAN
Extron
FOX3 SR 201
Scaling Receiver (x2)
Extron
FOX3 T 101
Fiber Optic Transmitter
for HDMI (x2)
POWER
12V
--A MAX
Ethernet
A
OUT IN
RS-232
Tx Rx G
FOX3 T 301
VC Codec
- Secret
REMOTE
AUDIO
RETURN
Ethernet
IR
Tx Rx G Tx Rx
AUDIO
USB HID
USB 2.0
HOST
HOST
R
50-60 Hz
IR
Tx Rx G Tx Rx
REMOTE
LOOP OUT
CONTROL
RS-232
HDMI
3D
SYNC
A
LAN
RS-232
FOX3 T 301
CONTROL
AUDIO
Tx Rx G S 5V
OUTPUTS
B
R
OUT IN
OUT IN
USB
Extron
FOX3 T 301
Fiber Optic Transmitter
for HDMI, USB, Audio,
and Control
HDMI
0.7A MAX
AUDIO
RETURN
100-240V
L
INPUTS
R
RS-232
HDMI
L
50-60 Hz
AUDIO
USB HID
USB 2.0
HOST
HOST
R
IR
Tx Rx G Tx Rx
REMOTE
LOOP OUT
3D
SYNC
RS-232
Tx Rx G S 5V
CONTROL
OUTPUTS
A
LAN
FOX3 T 301
FOX3 SR 201
12V
--A MAX
AUDIO
RETURN
POWER
PC - Secret
OUTPUTS
B
R
OUT IN
OUT IN
USB
Extron
PC - Top Secret
FOX3 T 301
Fiber Optic Transmitter
for HDMI, USB, Audio,
and Control
Figure 5.
Quantum Ultra II Application Diagram with FOX3 Fiber Optic Connections
Quantum Ultra Series Videowall Processing Systems • Introduction
13
Extron
SM 26
Surface Mount
Speakers
Extron
SM 26
Surface Mount
Speakers
Extron
SM 26
Surface Mount
Speakers
Dante
OVER
TEMP
1
2
SIGNAL
Audio
1
OVER
TEMP
LIMITER/PROTECT
2
3
4
LIMITER/PROTECT
SIGNAL
NetPA U 1002 SERIES
Audio
Extron
NetPA U 1002
Power Amplifier
NetPA U 1004 SERIES
Audio
Extron
NetPA U 1004
Power Amplifier
4K HDMI
4K HDMI
4K HDMI
QUANTUM ULTRA II 610
QUANTUM IN4HDMI 4K PLUS
SLOT 1
INPUTS
4
1
2
3
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
QUANTUM IN4HDMI 4K PLUS
SLOT 2
INPUTS
OUTPUTS
SLOT 3
QUANTUM OUT4HDMI 4K PLUS
OUTPUTS
QUANTUM OUT4HDMI 4K PLUS
SLOT 4
Extron
TLP Pro 1525TG
15" Tabletop
TouchLink Pro
Touchpanel
OUTPUTS
SLOT 5
QUANTUM OUT4HDMI 4K PLUS
SLOT 8
SLOT 7
AT
SYSTEM
POWER
REMOTE
LAN
Dante
1
CONFIG
3
HDMI OUT
Ethernet
HDMI
USB
RS-232
B
SLOT 10
A
2
Ethernet/PoE+
Control
LAN
QUANTUM OUT32AT
SLOT 6
2
SLOT 9
REDUNTANT POWER
1
OUTPUTS
100-240V~16.0A MAX 50-60 Hz 100-240V~16.0A MAX 50-60 Hz
PRIMARY POWER
DISCONNECT POWER
CORD BEFORE
SERVICING
Tx Rx G
Extron
Quantum Ultra II 610
Ultra-high Bandwidth
4K/60 Videowall Processor
Ethernet
COM 1
POWER
12V
1.0A MAX
COM 2
Tx Rx G RTS CTS
Tx Rx G
VOL
RELAYS
V
C G
1
2
C
DIGITAL I/O
1
2
3
4
LAN
G
eBUS
IR/S
+ V + S -S G
PWR OUT = 6W
AV
LAN
S G
2
1
Extron
IPCP Pro 255Q xi
IPCP Pro xi Quad Core 4K Workstation
Control Processor
4K Media Player
PUSH
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
DIRECTV
Blu-ray Player
PUSH
PUSH
POWER
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
Satellite Receiver
PUSH
HD
PUSH
POWER
GUIDE
MENU
SELECT
PUSH
PUSH
GUIDE
MENU
480p
720p 1080i 1080p
DIREC
TV
HD
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
Satellite Receiver
PUSH
PUSH
POWER
SELECT
GUIDE
MENU
RES
480
480p
720p 1080i 1080p
DIREC
TV
HD
SELECT
DIRECTV
DIRECTV
Satellite Receiver
Figure 6.
480
DIRECTV
Satellite Receiver
POWER
RES
SELECT
DIRECTV
Satellite Receiver
Quantum Ultra II Application Diagram with a Dante Network Connection
Quantum Ultra Series Videowall Processing Systems • Introduction
14
us_i5frwyla01_dsp0101nrr_ms.tif
Display
Display
HDMI
RS-232
SEND
PWR
HDMI
RS-232
INPUT
SEND
PWR
INPUT
OFF
DTP3 R 201
SIGNAL
CONFIG
SIGNAL
CONFIG
HDCP
OFF
HDCP
DTP3 R 201
Extron
DTP3 R 201
Extron
DTP3 R 201
Receiver
Receiver
Display
HDMI
Extron
DTP3 T 101 D
RS-232
SEND
PWR
HDMI
RS-232
SEND
PWR
INPUT
Transmitter
RS-232
SEND
PWR
OFF
OFF
RS-232
SEND
PWR
INPUT
OFF
DTP3 R 201
SIGNAL
CONFIG
HDCP
OFF
DTP3 R 201
Extron
DTP3 R 201
Receiver
RS-232
SEND
PWR
SIGNAL
CONFIG
HDCP
OFF
DTP3 R 201
HDMI
INPUT
SIGNAL
Extron
DTP3 R 201
Receiver
HDMI
INPUT
CONFIG
HDCP
DTP3 R 201
Extron
DTP3 R 201
Receiver
RS-232
SEND
PWR
SIGNAL
CONFIG
HDCP
DTP3 R 201
Extron
DTP3 R 201
HDMI
INPUT
SIGNAL
CONFIG
HDCP
OFF
HDMI
INPUT
SIGNAL
CONFIG
DTP3 R 201
Extron
DTP3 R 201
Receiver
HDCP
Extron
DTP3 R 201
Receiver
Receiver
HDMI IN
HDMI
BYOD
CAT 6A
us_i5frwyla01_dsp0101nrr_ms.tif
CAT 6A
Display
HDMI
Display
SEND
PWR HDBT
Display
INPUT
HDMI
PC Workstation
HDCP
OFF
DTP
DTP3 T 202
Extron
DTP3 T 202
HDMI
RS-232
SIGNAL
CONFIG
CAT 6A
RS-232
HDMI
Transmitter
INPUTS
SLOT 1
QUANTUM ULTRA II 305
Display
SLOT 2
SEND
PWR HDBT
INPUT
OFF
DTP3 T 202
INPUTS
SLOT 3
HDCP
CAT 6A
SYSTEM
POWER
LAN
A
B
OUTPUTS
2
--A MAX
CONFIG
3
USB
IN 2A
SIG
IN 1A
1B
LINK
OUT 1A
1B
LINK
IN 2A
1B
LINK
IN 4A
LINK
SIG
LINK
3B
IN 3A
SIG
IN 4A
LINK
SIG
2B
OUT 2A
3B
OUT 3A
LINK
LINK
SIG
OUT 4A
LINK
SIG
4B
QUANTUM
OUT4DTP3
QUANTUM
OUT4HDMI
4K PLUS
LINK
4B
QUANTUM
OUT4DTP3
QUANTUM
OUT4HDMI
4K PLUS
4
3
2B
4B
QUANTUM
QUANTUM
IN4HDMI IN4DTP3
4K PLUS
4
3
OUT 2A
QUANTUM
QUANTUM
IN4HDMI IN4DTP3
4K PLUS
4
2B
2
OUT 1A
3B
IN 3A
SIG
LINK
SIG
SIG
3
2
1
LINK
4
2B
LINK
SIG
1
SIG
DTP POWER
12V
1B
LINK
2
SIG
DTP POWER
12V
SIG
3
3B
OUT 3A
OUT 4A
4B
RS-232
Tx Rx G
DISCONNECT POWER
CORD BEFORE
SERVICING
Display
HDMI
Extron
Quantum Ultra II 305
SEND
PWR HDBT
INPUT
OFF
DTP3 T 202
SIGNAL
CONFIG
PC Workstation
REMOTE
1
HDMI OUT
HDMI
OUTPUTS
--A MAX
100-240V ~ 5.0A MAX 50-60 Hz
Transmitter
SLOT 4
DTP
LINK
SLOT 5
PC Workstation
IN 1A
1
--A MAX
SIGNAL
CONFIG
Extron
DTP3 T 202
SIG
2
SIG
DTP POWER
12V
LINK
1
--A MAX
HDMI
HDMI
SIG
DTP POWER
12V
HDCP
DTP
Extron
DTP3 T 202
CAT 6A
Videowall Processor
IPCP PRO 250
COM
eBUS
Transmitter
Ethernet
R
Power
Ethernet
S
LIMIT
RTS
IR/S
CTS
RELAYS
I/O
1
2
1
3
4
2
Tx
1000
IR
LINK
ACT
Rx
OVER
1
2
Extron
IPCP Pro 250
IP Link Pro
Control Processor
Display
HDMI
Network Switch
SEND
PWR HDBT
INPUT
OFF
DTP3 T 202
SIGNAL
CONFIG
HDMI
PC Workstation
HDCP
DTP
Extron
DTP3 T 202
CAT 6A
RED - OVERLOAD
PS 128
12VDC 8A POWER SUPPLY
Transmitter
RED - OVERLOAD
PS 128
Ethernet
12VDC 8A POWER SUPPLY
Extron
TLP Pro 1525TG
RED - OVERLOAD
PS 128
12VDC 8A POWER SUPPLY
Display
Ethernet
RED - OVERLOAD
HDMI
Extron
PS 128
SEND
PWR HDBT
INPUT
OFF
DTP3 T 202
SIGNAL
CONFIG
HDMI
PC Workstation
15" Tabletop TouchLink Pro
Touchpanel
Ethernet
PS 128
12VDC 8A POWER SUPPLY
HDCP
DTP
Extron
DTP3 T 202
CAT 6A
Rack Mountable
Power Supply
Transmitter
SELECT
PUSH
GUIDE
MENU
RES
POWER
CABLE
Receiver
HDMI
Cable Receiver
SELECT
PUSH
GUIDE
MENU
RES
POWER
CABLE
Receiver
Cable Receiver
Figure 7.
HDMI
PC Workstation
PC Workstation
Quantum Ultra II Application with DTP3 Connections
Quantum Ultra Series Videowall Processing Systems • Introduction
15
Installation
and Configuration
This section provides the steps to install the Quantum Ultra Series processor. It also describes the rear panel
components and provides instructions for cabling.
•
Installation Steps
•
Front Panel Features
•
Rear Panel Features
•
Input and Output Cards
•
Adjusting for Overlap and Mullion Compensation
•
Connecting to a Network
•
RS-232 Insertion - FOX3, DTP, and DTP3 Cards Only
•
Power Save Mode
•
Expansion Cards
Installation Steps
The Quantum Ultra Series processor can be mounted in a 19-inch equipment rack or placed on furniture. To
install and set up the processor for a videowall, follow the steps below (see Application Diagrams starting on
page 9).
NOTE: To install a Quantum Ultra Series expansion system, see Connecting the Expansion Cards on
page 59.
1. Disconnect power from the processor and all other equipment in the system.
2. If desired, rack mount the unit (see Mounting the Quantum Ultra Series on page 126).
3. Connect HDMI sources, FOX3 transmitters, DTP3 transmitters, FOX matrix switchers, XTP matrix switchers
and transmitters, and LAN connections to the ports on the installed input cards as appropriate.
4. Connect HDMI displays, DTP, DTP3, or HDBaseT receivers, FOX3 receivers, FOX matrix switchers, XTP
matrix switchers, XTP receivers, or a Dante network to the connectors on the installed output cards as
appropriate.
5. Secure each HDMI connector with a provided LockIt Plus bracket (see HDMI LockIt Plus Cable Lacing
Brackets on page 21).
NOTE: With adapters DVI is available on any HDMI port.
6. Connect a control device or computer for remote control to:
•
The rear panel RJ-45 LAN A or LAN B jack to enable configuration and control of the processor via
Simple Instruction Set (SIS) commands (see SIS Commands starting on page 73) or VCS (LAN A
recommended) (see the VCS Help File), or for streaming a VNC source (LAN B recommended).
•
(Optional) The rear panel USB mini-B Config connector to enable control via VCS or SIS commands.
•
(Optional) The rear panel 3-pole captive screw RS-232 connector to enable serial control via SIS
commands.
7. Connect AC power to the IEC connectors of the Quantum Ultra Series primary and redundant (optional, 610
models only) power supplies.
NOTE: Temperature controlled fans run at 100% as a failsafe if only one power supply is operational.
8. Power on the processor and all connected devices.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
16
9. Download and install VCS on the computer (see Videowall Configuration Software (VCS) Program on
page 88).
10. Set a new IP address for the processor using any of the following:
•
VCS program — The VCS program for the Quantum Ultra Series can be downloaded from the Extron
website (see Downloading VCS from the Website on page 88). Run this program on a computer that is
connected to the same network as the Quantum Ultra Series device to assign an IP address to the
processor (see the VCS Help File for instructions).
NOTE: A gateway IP address is required on the PC running VCS for the Quantum Ultra Series to
be detected. The gateway IP address does not need to be valid or in the same subnet for the
detection to work.
•
Internal operating system — The Quantum Ultra Series processor is a host device with an embedded
Windows® operating system. To interact with the operating system to change settings, attach peripheral
USB devices, such as a keyboard, mouse, and flash drive, to System USB ports 1, 2, and 3 on the rear
panel. Attach an HDMI monitor to the HDMI Out port beside the System ports to view the settings.
•
SIS commands — Using a host communication software program such as Extron DataViewer, enter the
appropriate SIS command to set an IP address or enable DHCP (see IP Setup on page 85).
The default IP addresses of the Quantum Ultra Series chassis are:
•
LAN A: 192.168.254.254
•
LAN B: 192.168.1.254
11. Configure sources, displays, and presets for your videowall system using VCS (see the VCS Help File).
Front Panel Features
Quantum Ultra and Ultra II 305, Connect 128, and Connect 84
The Quantum Ultra Connect 128, Quantum Ultra Connect 84, and Quantum Ultra and Ultra II 305 (figure 8) front
panels are identical except for the product name in the lower-right corner.
A
QUANTUM ULTRA 305
VIDEOWALL PROCESSOR
Figure 8.
Quantum Ultra 305 and Ultra II 305 Front Panel
A Indicator LED — This tri-color LED lights to indicate the following:
•
Green, blinking — The processor is booting up.
•
Green, steady — The unit is ready for operation.
•
Amber, steady — The system is in power saving mode.
•
Red, steady — A fan has failed.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
17
Quantum Ultra and Ultra II 610 Front Panel Door
The front panel of the Quantum Ultra and Ultra II 610 has a door that opens to provide access to user-replaceable
parts. This front panel door covers the power supplies, fans, and System Board Computer (SBC) assembly.
LOCK
A
OPEN
STATUS
B
PRIMARY POWER
REDUNDANT POWER
FRONT FANS
REAR FANS
QUANTUM ULTRA 610
VIDEO WALL PROCESSOR
A Front panel lock
Figure 9.
B Status LEDs
Quantum Ultra and Ultra II 610 Front Panel Door
The Quantum Ultra and Ultra II 610 front panel door contains the following:
A Front panel lock — This lock keeps the front panel door closed, protecting the user-replaceable parts (see
Accessing the Quantum Ultra and Ultra II 610 Front Panel on page 104 to unlock the door).
B Status LEDs — These LEDs indicate the condition of the
power supplies, SBC, and fans. They light green while the fans and power supplies are
functioning properly. If an item ceases to perform, its LED lights red, indicating the item
needs to be replaced.
•
Primary Power — Provides status for the primary (top) power supply.
•
Redundant Power — Provides status for the redundant (bottom) power supply.
•
Front Fans —
•
STATUS
PRIMARY POWER
REDUNDANT POWER
FRONT FANS
REAR FANS
•
Quantum Ultra — Provides status for the power supply (front and largest) fan, which cools the two
power supplies.
•
Quantum Ultra II — Provides status for the SBC fan.
Rear Fans — Provides status for the six rear fans. If any of these fans fails, the LED lights red.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
18
Rear Panel Features
Quantum Ultra 610
QUANTUM ULTRA 610
INPUTS
SLOT 1
LAN A
QUANTUM IN SMD 100
LAN B
QUANTUM IN4HDMI
SLOT 2
INPUTS
1
2
3
4
1
2
3
4
1
2
3
4
1
1
2
2
3
3
4
4
1
2
3
4
1
2
3
4
1
2
3
4
QUANTUM IN4HDMI
SLOT 3
INPUTS
QUANTUM IN4HDMI
SLOT 4
INPUTS
INPUTS
INPUTS
SLOT 5
QUANTUM IN4HDMI
100-240V ~ 5.0A MAX 50-60 Hz
OUTPUTS
QUANTUM OUT4HDMI
SLOT 8
SYSTEM
REMOTE
LAN
DTP POWER
12V
4A MAX
SIG
DTP POWER
12V
4A MAX
SIG
LINK
DISCONNECT POWER
Tx Rx G Tx Rx
OUT 1
A
OUTPUTS
B
SLOT 10
SERVICING
RS-232
CONFIG
SIG
LINK
OVER TP
SIG
LINK
OVER TP
SIG
LINK
QUANTUM OUT4DTP
OVER TP
LINK
OVER TP
Tx Rx G Tx Rx
OUT 2
SIG
LINK
OVER TP
Tx Rx G Tx Rx
OUT 3
SIG
LINK
OVER TP
DTP
Tx Rx G Tx Rx
OUT 4
SIG
LINK
QUANTUM OUT4DTP
OVER TP
HDBT
CORD BEFORE
OVER TP
HDBT
OUTPUTS
POWER
SLOT 9
B
I
QUANTUM OUT4HDMI
SLOT 7
OUTPUTS
100-240V ~ 5.0A MAX 50-60 Hz
A
QUANTUM OUT4HDMI
SLOT 6
OUTPUTS
Tx Rx G Tx Rx
OUT 1
Tx Rx G
Tx Rx G Tx Rx
OUT 2
Tx Rx G Tx Rx
OUT 3
DTP
Tx Rx G Tx Rx
OUT 4
C D E FG H
A PRIMARY POWER connector
B REDUNDANT POWER connector
C Power switch
D HDMI OUT system output connector
E USB system connectors
Quantum Ultra and Ultra II 610 Rear Panel
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
SYSTEM
REMOTE
LAN
A
B
Tx Rx G
DISCONNECT
POWER
CORD BEFORE
SERVICING
SLOT 5
RS-232
CONFIG
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
DTP POWER
12V
4A MAX
SIG
LINK
OVER TP
SIG
LINK
OVER TP
SIG
LINK
OVER TP
SIG
LINK
I
QUANTUM OUT4DTP
OVER TP
HDBT
SLOT 2
SLOT 3
POWER
SLOT 4
100-240V ~ 3.0A MAX 50-60 Hz
A
INPUTS
SLOT 1
QUANTUM ULTRA 305
SLOT 2
Figure 10.
F CONFIG control connector
G RS-232 control connector
H LAN connectors A and B
I Input and output card slots
OUT 1
Tx Rx G Tx Rx
OUT 2
Tx Rx G Tx Rx
OUT 3
Tx Rx G Tx Rx
OUT 4
Tx Rx G Tx Rx
DTP
C D E FG H
A AC power connector
C Power switch
D HDMI OUT system output connector
E USB system connectors
Figure 11.
F CONFIG control connector
G RS-232 control connector
H LAN connectors A and B
I Input and output card slots
Quantum Ultra and Ultra II 305, Quantum Ultra Connect 128, and Quantum Ultra Connect 84
Rear Panel
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
19
A Power connector — Connect AC power to this IEC connector for the power supply or the primary power
supply (Quantum Ultra and Ultra II 610).
B REDUNDANT POWER connector (Quantum Ultra and Ultra II 610 only) —
(Optional) Connect a second AC power source to this IEC connector for the secondary
power supply to provide uninterrupted operation in the event of failure of the primary
supply.
The Quantum Ultra II 610 model has IEC C20 power connectors (shown
at right), while the Quantum Ultra and Quantum Ultra II 305 models have
standard US IEC connectors. The Quantum Ultra II 610 requires an IEC
C19 power cord to connect AC power.
•
Temperature controlled fans run at 100% as a failsafe if only one power
supply is operational.
PRIMARY POWER
•
REDUNDANT POWER
NOTES:
100-240V~16.0A MAX 50-60 Hz 100-240V~16.0A MAX 50-60 Hz
DISCONNECT POWER
CORD BEFORE
SERVICING
For Quantum Ultra II 610 only:
•
North America — Connect the equipment to a 100-240 VAC, 50-60 Hz, 20 A protected power source
using a power supply cord with a C19 coupler and either a NEMA 5-20 plug (125 V) or NEMA 6-20 plug
(250 V).
•
Other regions — Connect the equipment to a 200-240 VAC, 50-60 Hz power source using a power
supply cord with a C19 coupler and a plug configuration of 7 A minimum.
C POWER switch — Press this momentary rocker switch to power the unit (all power supplies) off and on.
•
If the unit is off, momentarily pressing this switch powers it on.
•
If the unit is on, pressing and holding this switch for approximately 5 seconds powers it down.
NOTE: If you are logged into the Quantum Ultra Series device operating system, a momentary press
of this switch powers off the device.
D HDMI OUT system output connector — (Optional) Connect an HDMI monitor to this female HDMI
connector to view activity and interactions with the embedded operating system.
E USB system connectors — (Optional) Connect human interface devices (HID), such as a keyboard or
mouse, or a flash drive to one or more of these three USB A connectors to interact with the embedded
operating system.
F CONFIG control connector — Connect a computer to this USB mini-B connector to enable control of the
Quantum Ultra Series device via SIS commands and VCS.
G RS-232 control connector — Connect a control system or computer to this 3-pole 3.5 mm captive screw
connector to enable control of the Quantum Ultra Series device via SIS commands. RS-232 protocol for this
port is 9600 baud, 1 stop bit, no parity, 8 data bits, and no flow control.
H LAN connectors A and B — Connect one or both of these RJ-45 Ethernet connectors to a network to
access any of the following:
•
A computer with VCS installed, to set up the videowall
•
A control device such as an IPCP Pro xi control processor for AV control of the Quantum Ultra Series
processor
•
A network with Virtual Network Computing (VNC) servers to stream desktops to the Quantum Ultra Series
processor
•
Process SIS commands
NOTE: For expansion systems, the LAN A ports of all chassis in the system must be connected to the
same network. If desired, LAN B ports of any of the chassis can be connected to a separate network
for VNC or RSS sources.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
20
I Input and output card slots — Each of these slots supports either an input card or an output card,
depending on the configuration (at least one input and output card must be installed).
NOTE: The Quantum Ultra Connect 84 has two HDMI input cards and one HDMI output card, while the
Connect 128 has three HDMI input and two HDMI output cards. These card configurations are fixed
and cannot be modified by the user.
Input cards:
•
IN SMD 100
•
HDMI (IN4HDMI or IN4HDMI 4K PLUS)
•
FOX3 (IN4FOX3)
•
DTP3 (IN4DTP3)
•
Expansion In
Output cards:
•
HDMI (OUT4HDMI or OUT4HDMI 4K PLUS)
•
DTP (OUT4DTP)
•
FOX3 (OUT4FOX3)
•
DTP3 (OUT4DTP3)
•
Expansion Out
•
Dante output AT (OUT32AT)
For detailed information about these cards, see Inputs starting on page 23, Outputs starting on page 37, and
Expansion Cards starting on page 57.
HDMI LockIt Plus Cable Lacing Brackets
Four Extron LockIt Plus cable lacing brackets are provided with each HDMI card for the Quantum Ultra Series
(additional ones can be ordered). These brackets secure HDMI input and output device cables to the HDMI
connectors on the cards to prevent intermittent or complete signal loss due to a loose cable connection. Above
each connector is a mounting screw, to which to attach the lacing bracket to the input and output cards. Follow
these instructions to secure the HDMI connectors to the cards with the provided LockIt Plus lacing brackets:
3
2
1
Figure 12.
5
4
LockIt Plus Installation — HDMI
1 Plug in the cable — Connect the HDMI cable to the port.
2 Loosen the screw — Slightly loosen the mounting screw (do not remove it).
3 Attach the bracket — Place the bracket over the screw (see figure 9512).
4 Tighten the connector mounting screw — Do not overtighten the screw.
5 Secure the cable — Tighten the tie wrap around the connector and bracket, and cut off the extra length.
ATTENTION:
•
Do not overtighten the HDMI or USB-C connection mounting screw. The shield to which it is fastened is
very thin and can easily be stripped.
•
Ne serrez pas trop la vis de montage du connecteur HDMI ou USB-C. Le blindage auquel elle est attachée
est très fin et peut facilement être dénudé.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
21
Input and Output Cards
The Quantum Ultra and Ultra II 610 chassis contain 10 slots for input and output cards, while the
Quantum Ultra 305, Quantum Ultra Connect 128, and Quantum Ultra Connect 84 each have five.
•
•
Quantum Ultra and Ultra II 610 and 305 — May have the following card types installed:
•
HDMI or HDMI 4K PLUS input cards
•
HDMI or HDMI 4K PLUS output cards
•
DTP output card
•
IN SMD 100 input card
•
FOX3 input and output cards
•
DTP3 input and output cards
•
Dante AT output card
•
Expansion input and output cards
Quantum Ultra Connect models — These models are preconfigured as follows, and the card configuration
cannot be altered by the user:
•
Quantum Ultra Connect 128 — Three HDMI input cards and two HDMI output cards
•
Quantum Ultra Connect 84 — Two HDMI input cards and one HDMI output card.
On the Quantum Ultra and Ultra II 610 and 305, cards can be added, removed, or replaced in the chassis if
desired (see Replacing Input and Output Cards on page 107 for the procedure). To order additional cards,
contact an Extron representative.
NOTES:
•
Maximum input capacity is based on an input-output card configuration with one slot occupied by an
output card.
•
Maximum output capacity is based on an input-output card configuration with one slot occupied by an
input card.
Card Locations — Quantum Ultra and Ultra II 610 and 305
When the Quantum Ultra Series processor is assembled at the factory, the cards are installed according to the
following rules:
•
All the input cards are installed in slots above all the output cards in the chassis.
•
Each card slot can contain either an input or an output card, depending on the configuration that was ordered
(at least one input and one output card must be installed). However, because all the input cards must be
installed together above the output cards in the chassis, slot 1 never contains an output card and slot 10 (610
models) or slot 5 (305 models) never contains an input card.
•
All input cards of the same type (HDMI, HDMI 4K PLUS, IN SMD 100, FOX3, DTP3, or Expansion IN) are
installed together, as are all output cards of the same type (HDMI, HDMI 4K PLUS, DTP, FOX3, DTP3,
Expansion OUT, or OUT32AT).
If installing cards yourself:
Do not intersperse:
•
Input cards with output cards
•
Input cards of different types with each other — HDMI, HDMI 4K PLUS, FOX3, DTP3, and IN SMD 100
cards
•
Output cards of different types with each other — HDMI, HDMI 4K PLUS, DTP, FOX3, and DTP3 cards
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
22
Install the cards in the chassis in the following order, top to bottom:
1. Expansion IN (except the primary chassis)
2. IN SMD 100
3. IN4HDMI
4. IN4HDMI 4K PLUS (available on Quantum Ultra II models only)
5. IN4FOX3 (available on Quantum Ultra II models only)
6. IN4DTP3 (available on Quantum Ultra II models only)
7. OUT4HDMI
8. OUT4DTP
9. OUT4HDMI 4K PLUS (available on Quantum Ultra II models only)
10. OUT4FOX3 (available on Quantum Ultra II models only)
11. OUT4DTP3 (available on Quantum Ultra II models only)
12. Expansion OUT
13. OUT32AT (available on Quantum Ultra II models only)
NOTES:
•
Do not leave empty slots between cards (input or output) in the chassis. This prevents the unit from
functioning. Card slots that remain empty must be at the bottom of the card slots section.
•
If the system includes an OUT32AT Dante output card, this card must be installed in the last occupied
slot in the chassis. In an expansion system, the OUT32AT is the last card in the last chassis.
•
The expansion output and input cards have additional rules for placement in card slots (see
Expansion card locations on page 57 for more information on the location of these cards).
Inputs
The input cards available for the Quantum Ultra Series include:
•
IP (IN SMD 100) — Each card contains two LAN connectors.
•
HDMI (IN4HDMI) — Each card contains four HDMI connectors.
•
HDMI 4K PLUS (IN4HDMI 4K PLUS) — (available on Quantum Ultra II models only) Each card contains four
HDMI connectors that support resolutions up to 4096x2160 @ 60 Hz. They also pass through audio signals
that are embedded on the HDMI output.
•
FOX3 (IN4FOX3) — (available on Quantum Ultra II models only) Each card contains four pairs of input and
output LC connectors for lossless or uncompressed fiber optic connections (Quantum Ultra II models only).
•
DTP3 (IN4DTP3) — (available on Quantum Ultra II models only) Each card contains four pairs of DTP3 and
HDMI input connectors.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
23
Source Down-scaling
Each input card has an on-board scaler that can down-scale the video sources in size to 1/32 of the original size
(horizontally, vertically, or both). Production of up to 16 instances of an input is supported, up to the total
bandwidth of 18 Gbps (4K @ 60 Hz) or 144 Gbps (8 x 4K @ 60 Hz) for 4K PLUS cards.
Width
Height Frame Rate
Bandwidth (Gbps) Unique Instances
on IN4HDMI and
IN SMD 100 Cards
Unique Instances on
IN4HDMI 4K PLUS, IN4DTP3,
and IN4FOX3 Cards
480
270
60
0.233
16
16
640
360
60
0.415
16
16
960
540
60
0.933
16
16
1280
720
60
1.659
10
16
1920
1080
60
3.732
4
16
2560
1600
60
7.373
2
16
3840
2160
30
7.465
2
16
3840
2160
60
14.930
1
8
Should more instances be required for a preset layout, the scaler produces the required image sizes but reduces
the frame rate as needed.
Downscaling examples
For simplicity, the example in the diagram in figure 13 assumes that each screen in the target display has the
same resolution as the source.
Card Outputs
Video at Unity
Input
Card
HyperLane
Bus
Output
Card
Source Is Not Scaled
(Unity / Native Resolution / 1:1)
Card Outputs Video
Scaled Down
Input
Card
HyperLane
Bus
Output
Card
Source Is Scaled Down
Figure 13.
Example of a Source Displayed Full-Sized and Down-scaled
NOTE: Up-scaling (magnification) is achieved by a scaler on the output card (see Source Up-scaling on
page 47).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
24
Maximum Instances of a Source per Input Card
Maximum instances per input card — IN4HDMI and IN SMD 100
The following diagrams give examples of the maximum number of instances of a single source that can be
provided by one input card, at different resolutions and refresh rates.
Example 1: Four 1080p inputs at 60 Hz applied to one input card
Processed
at 60 Hz
Processed
at 30 Hz
Processed
at 15 Hz
1.1.1
1.1.2
1.1.3
1.1.4
One unique
minification
size per source
Two unique
minification
sizes per source
1.1.1
1.1.2
1.1.3
1.1.4
1.1.1
1.1.2
1.1.3
1.1.4
1.1.1
1.1.2
1.1.3
1.1.4
1.1.1
1.1.2
1.1.3
1.1.4
1.1.1
1.1.2
1.1.3
1.1.4
1.1.1
1.1.2
1.1.3
1.1.4
Four unique
minification
sizes per source
Figure 14. Example of Four Inputs at 1080p, 60 Hz, on One Input Card (IN4HDMI or IN SMD 100)
Example 2: One 1080p input at 60 Hz applied to one input card
Processed
at 60 Hz
Processed
at 30 Hz
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
1.1.1
Four unique
minification sizes
for one source
Eight unique
minification sizes
for one source
1.1.1
Figure 15. Example of One Input at 1080p, 60 Hz, on One Input Card
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
25
Example 3: Two 4K inputs at 30 Hz applied to one input card
1.1.4
One unique
minification
size per source
1.1.2
1.1.4
Two unique
minification
sizes per source
1.1.2
1.1.4
Processed at 30 Hz
1.1.2
Processed at 15 Hz
Figure 16. Example of Two Inputs at 4K, 30 Hz, on One Input Card
Example 4: One 4K input at 30 Hz applied to one input card
Processed at 30 Hz
1.1.2
1.1.2
1.1.2
1.1.2
Processed at 15 Hz
Two unique
minification sizes
for one source
1.1.2
1.1.2
Four unique
minification sizes
for one source
Figure 17. Example of One 4K Input at 4K, 30 Hz, on One Input Card
Example 5: One 4K input at 60 Hz, column or quad format, applied to one input card
One unique
minification
size for one 4K
grouped source
Processed at 60 Hz
1.1.2 1.1.4
Processed at 30 Hz
1.1.2 1.1.4
Processed at 15 Hz
1.1.2 1.1.4
Two unique
minification
sizes for one 4K
grouped source
1.1.2 1.1.4
1.1.2 1.1.4
1.1.2 1.1.4
1.1.2 1.1.4
Four unique
minification
sizes for one 4K
grouped source
Figure 18. Example of One 4K Input, 60 Hz, Column or Quad Format, on One Input Card
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
26
Maximum instances per input card — IN4HDMI 4K PLUS, IN4FOX3, and IN4DTP3
The following examples show the maximum number of instances of a single source that can be provided by one
HDMI 4K PLUS, FOX3, or DTP3 input card, at different resolutions and refresh rates.
Example 1: Four 4K inputs at 60 Hz applied to one input card
Processed at 60 Hz
2 unique minification size per source
Processed at 30 Hz
4 unique minification sizes per source
Processed at 15 Hz
8 unique minification sizes per source
Example 2: One 4K input at 60 Hz applied to one input card
Processed at 60 Hz
8 unique minification for one source
Processed at 30 Hz
16 unique minification for one source
Input Rotation
Sources that have their content pre-rotated can be rotated within the Quantum Ultra Series processor to be
displayed on standard, landscape formatted displays. This type of content traditionally would originate from
desktops that have portrait formatted local displays, or custom graphics media that has portrait content rotated to
fit into a standard resolution.
Figure 19.
Input Rotation
The Quantum Ultra Series HDMI input cards can support rotation of two 1920x1080 sources at 60 Hz or one
3840x2160 source at 30 Hz.
The Quantum Ultra Series HDMI 4K PLUS, FOX3, and DTP3 input cards can support rotation of four 4K sources
at 60 Hz. Additional instances of the rotated sources can be produced, but at a lower frame rate (see the
examples on the next two pages).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
27
Maximum instances of a rotated source per input card — IN4HDMI
Example 1: Four rotated 1080p inputs at 60 Hz applied to one input card
Two rotated 1080p sources
can be shown at 60 Hz.
Processed at 60 Hz
1.1.1
1.1.2
1.1.3
1.1.4
Four rotated 1080p sources
can be shown at 30 Hz.
Processed at 30 Hz
1.1.1
1.1.2
1.1.3
1.1.4
Processed at 15 Hz
1.1.1
1.1.2
1.1.3
1.1.4
1.1.1
1.1.2
1.1.3
1.1.4
Two unique minifications
for the four rotated 1080p
sources can be shown at 15 Hz.
Figure 20. Example of Four Rotated 1080p Inputs, 60 Hz, on One Input Card
Example 2: One rotated 1080p input at 60 Hz applied to one input card
Two unique minification
Processed at 60 Hz
sizes for one source
1.1.1
1.1.1
Processed at 30 Hz
1.1.1
1.1.1
1.1.1
1.1.1
Four unique minification
sizes for one source
Figure 21. Example of One Rotated 1080p Input, 60 Hz, on One Input Card
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
28
Example 3: Two rotated 4K inputs at 30 Hz applied to one input card
One rotated 4K source
can be shown at 30 Hz.
Processed at 30 Hz
1.1.2
1.1.4
Two rotated 4K sources
can be shown at 15 Hz.
Processed at 15 Hz
1.1.2
1.1.4
Figure 22. Example of Two Rotated 4K Inputs, 60 Hz, on One Input Card
Example 4: One rotated 4K input at 30 Hz applied to one input card
One unique minification
Processed at 30 Hz
size for one source
1.1.2
Processed at 15 Hz
1.1.2
1.1.2
Two unique minification
sizes for one source
Figure 23. Example of One Rotated 4K Input, 30 Hz, on One Input Card
Maximum instances of a rotated source per input card — IN4HDMI 4K PLUS, IN4FOX3,
and IN4DTP3
The following examples show the maximum number of instances of a single source that can be provided by one
HDMI 4K PLUS, IN4DTP3 or IN4FOX3 input card, at different resolutions and refresh rates.
Example 1: Four rotated 4K inputs at 60 Hz applied to one input card
Processed at 60 Hz
4 rotated 4K sources can be shown at 60 Hz.
Processed at 30 Hz
2 unique minifications for the 4 rotated 4K sources can be shown at 30 Hz.
Example 2: One rotated 4K input at 60 Hz applied to one input card
Processed at 60 Hz
4 unique minification sizes for one source
Processed at 30 Hz
8 unique minification sizes for one source
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
29
HDMI Inputs
The HDMI input cards have four female HDMI type A connectors, numbered 1 through 4 from left to right. Each
HDMI input card can process up to four 2048x1200 signals at 60 Hz. On each input card, connectors 2 and 4 can
be configured to support up to 300 MHz. This supports two 2560x1600 signals at 60 Hz or two 4096x2160 signals
at 30 Hz.
The HDMI 4K PLUS input cards have the same number and type of connectors with the addition of support for
resolutions of 4096x2160 @ 60 Hz on all four inputs, including audio, which can be embedded onto outputs on an
OUT4HDMI 4K PLUS card. They are supported on Quantum Ultra II models only.
QUANTUM IN4HDMI
INPUTS
1
Figure 24.
2
3
4
HDMI Input Card
NOTE: Figure 24 shows the standard HDMI input card. The HDMI 4K PLUS input card appears the same
except for the card name, IN4HDMI 4K PLUS, in the upper-right corner of its front panel.
•
HDMI inputs 1 and 3 — These two inputs accept resolutions with pixel clocks of up to
165 MHz, providing support for resolutions of 2048x1200 and 1920x1200 at 60 Hz.
•
HDMI inputs 2 and 4 — These two inputs accept resolutions with pixel clocks of up to 300 MHz, providing
support for resolutions of 4K at 30 Hz and 2560x1600 at 60 Hz.
NOTE: If connector 2 on a card is configured to support 300 MHz signals, connector 1 on the same card
is disabled. If connector 4 is configured to support 300 MHz signals, connector 3 is disabled.
•
HDMI 4K PLUS inputs 1 through 4 — All four inputs accept resolutions with pixel clocks of up to 600 MHz,
providing support for 4096x2160 at 60 Hz.
These input cards are HDCP-compliant when used with HDCP-compliant displays. They provide down-scaling of
sources as required, and full source auto-detection.
NOTE: The HDMI connectors also support DVI signals with appropriate HDMI to DVI cables or adapters.
HDCP authorization
HDCP authorization allows the unit to appear HDCP compliant or non‑compliant to the connected source. This is
useful if the source automatically encrypts all content when connected to an HDCP compliant device, if the
displays in the system are not HDCP compliant, or if the source is being shared to capture devices that do not
support HDCP. In a video system that should not transmit HDCP encrypted data, such as broadcast or streaming
environments, HDCP authorization should be disabled at the input to ensure that the source content remains
unencrypted when possible.
With HDCP authorization disabled, protected material is not passed. Each input can be set to enable or disable
the support of HDCP signals. If HDCP authorization is disabled, the input does not negotiate with the source
device and forces the source to transmit only unencrypted video.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
30
EDID management
The Quantum Ultra EDID Minder manages the EDID for the HDMI inputs. By default, input EDID is set to
1080p @ 60 Hz. In addition, EDID can be manually assigned to the sources via VCS. By maintaining continuous
EDID communication with all sources, EDID Minder ensures that all sources power up properly and maintain their
video outputs, whether or not they are actively displayed on Quantum Ultra outputs.
Each input on the HDMI input cards has the option to set the EDID to be provided to the connected source device.
The preferred resolution found in custom EDID files is parsed and the resolution and refresh rate are displayed in
VCS.
NOTE: On HDMI inputs 2 and 4, EDIDs for resolutions with pixel clocks above 165 MHz are available only if
“Up to 300 MHz” pixel clock support has been enabled on HDMI inputs 2 and 4 of the IN4HDMI card. The
IN4HDMI 4K PLUS and IN4DTP3 cards support EDIDs up to 600 MHz on all four inputs (see the VCS Help
File for information on setting the resolution support). EDID can be configured on FOX3 endpoints only if
bidirectional fiber cables are connected
An EDID can be set for each of the inputs in the Quantum Ultra chassis using VCS. The software shows the
current EDID that has been set for each input. If no project file has been saved on the Quantum Ultra, the default
EDID setting of 1080p @ 60 Hz is applied (see the VCS Help File, provided with the software, for details on
selecting and monitoring EDIDs).
IP Inputs — Quantum Ultra and Ultra II 610 and 305 Only
The IN SMD 100 cards each contain two identical RJ-45 connectors (LAN A and LAN B). Connect these ports to a
network to enable decoding and displaying of multiple video streams. These streams can be selected, added, and
configured using VCS (see the VCS Help File for instructions).
INPUTS
Figure 25.
LAN A
LAN B
QUANTUM IN SMD 100
IN SMD 100 Card
Each IN SMD 100 card can decode a predetermined number of streams per LAN port, depending on the
resolutions and refresh rates of the streams (streams of different resolutions can be mixed on one card).
NOTE: Both LAN ports must be connected to the network in order to support the maximum stream count.
Each card can process the following number of streams:
•
4 x 1080p @ 60 Hz (2 per port)
•
8 x 1080p @ 30 Hz (4 per port)
•
8 x 720p @ 60 Hz (4 per port)
•
14 x 720p @ 30 Hz (7 per port)
•
32 x 270p (480x270) @ 30 Hz (16 per port)
NOTE: Interlaced streams are not supported.
Installing more IN SMD 100 cards in the chassis increases the total number of streams that can simultaneously be
decoded. Hundreds of IP stream definitions can be viewed simultaneously on an output, depending on the
number of IN SMD 100 cards installed.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
31
Ethernet port configuration
Each of the two Ethernet connectors can be configured individually to either reside on the same subnet or
support video streams from two different subnets. The capabilities of the card are split between the two
connectors so that only 2 1080p @ 60 Hz streams or 14 SD streams can be decoded per subnet group if the
Ethernet ports are configured to be on different subnets.
NOTE: Only unicast streams, or multicast streams addressed using ONVIF, SAP, RTSP, or HTTP, are
supported when using multiple subnets.
The network settings of each port can be configured via VCS (see the VCS Help File for instructions). The
following settings are available:
Ethernet port settings:
•
•
•
•
•
IP Address
Gateway IP Address
Subnet Mask
DHCP mode
DNS Sever Address
The default network setting for the two ports is DHCP enabled, which allows quick connectivity to an existing IP
video system.
Streaming methods
The IN SMD 100 input card supports the following streaming methods provided by the Extron SME 100, Extron
SMP 351, and 3rd party encoders:
•
UDP-TS (Push) — Single program MPEG-2 Transport stream (SPTS), multicast only.
•
RTP (Push) — Native (elementary video streams), multicast only. Single program MPEG-2 Transport stream
(SPTS) (RTP-TS), multicast only.
•
RTP/RTSP unicast or multicast (Pull) — RTP and RTSP interleaved over a UDP connection.
•
Unicast RTP over RTSP (RTP and RTSP interleaved over TCP) (Pull) — Used for on-demand video in
which RTP is interleaved with RTSP over a TCP connection to navigate fire walls that block UDP.
•
Unicast RTP over RTSP over HTTP (RTP and RTSP interleaved over TCP on port 80) (Pull) — Used
where RTP is interleaved with RTSP over HTTP, to navigate fire walls that allow HTTP (ports 80 or 8080 are
open).
Streaming container format
The IN SMD 100 card supports the MPEG2 Transport stream (including .ts, .m2ts, and .m2t file extensions)
container format.
File formats
•
MPEG2 TS MPEG-2 part 1 (or ISO/IEC 13818-1 or ITU-T Rec. H.222.0)
•
MP4 (including mp4 and m4v file extensions, not case sensitive)
Video codecs
•
MPEG4 part 2 SP (less than 10 Mbps)
•
MPEG4 part 2 ASP (less than 10 Mbps)
•
MPEG4 part 10 (AVC) H.264 BP, MP, HiP up to level 4.2 (<62.5 Mbps, 1 sec)
•
JPEG over RTP
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
32
Protocols
The IN SMD 100 supports the following network protocols, depending on the source and network properties.
Application layer protocols:
•
HTTP and HTTPS (Hypertext Transfer Protocol and Hypertext Transfer Protocol Secure – RFC 2068) —
Used for serving internal web pages to clients and for server control.
•
RTP (Real-time Transport Protocol – RFC 3550) — Adds the ability to obey embedded timestamps to
maintain synchronization among multiple streams.
•
RTP/AVP (Real-time Protocol/Audio Video Profile – RFC 2250, 2435, 6184) — Describes the payload type
being transmitted via RTP.
•
RTCP (RTP Control Protocol – RFC 3550) — Required for RTP and useful or necessary for determining
network status, performance, and troubleshooting.
•
RTSP (Real-time Streaming Protocol – RFC 2326) — Over TCP and UDP as defined in RFC 2326, April,
1988.
•
SAP (Session Announcement Protocol – RFC 2974) — Allows decoders to discover and list streams
(sessions) available on the local network. Specifically, displays a list of currently active and compatible
multicast streams on the web interface browser page, allowing a user to select and load, and begin decoding
and displaying, any of those streams without requiring any further information.
•
SDP (Session Description Protocol – RFC 4145 and 4566) — Allows RTSP initialization of the Quantum Ultra
IP card using a locally stored SDP file to function as a browser helper application. In practice, the IP card may
use the DESCRIBE method to initialize RTSP. Also used to encapsulate the data for SAP.
Transport layer protocols:
•
UDP (User Datagram Protocol) — For multicast and possible control and monitoring feature support
•
TCP (Transport Control Protocol) — For RTSP and HTTP support
Internet layer protocols:
•
ICMP (Internet Control Message Protocol) — Required to support ping echo requests and replies
•
IGMP (Internet Group Management Protocol) — Required for IP multicast stream support
Protocol combinations supported from Extron SME 100 and future Extron streaming products:
•
UDP-TS — Single program MPEG-2 transport stream (SPTS) unicast or multicast
•
Unicast RTP — Native (elementary audio and video streams). Single program MPEG-2 transport stream
(SPTS, RTP-TS)
•
Multicast RTP over UDP — Native (elementary audio and video streams). Single program MPEG-2 transport
stream (SPTS, RTP-TS).
•
Unicast RTP over RTSP (RTP and RTSP interleaved over TCP) — Used for on-demand video where RTP is
interleaved with RTSP over a TCP connection to navigate fire walls that block UDP.
•
Unicast RTP over RTSP over HTTP (RTP and RTSP interleaved over TCP on port 80) — Used where RTP
is interleaved with RTSP over HTTP and is used to navigate fire walls that allow HTTP (ports 80 or 8080 are
open).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
33
FOX3 Inputs — Quantum Ultra II Models Only
The Quantum Ultra FOX3 input card contains four pairs of input and output LC connectors for lossless
(compressed) or uncompressed fiber optic connections over multimode or singlemode fiber optic cabling. Each
four-channel fiber input card accepts four signals up to 4K @ 60 Hz from FOX3 transmitters or from a FOX3
matrix switcher. Embedded audio can be routed from any input to each active canvas. Four input models are
available:
•
IN4FOX3 L SM (lossless singlemode)
•
IN4FOX3 L MM (lossless multimode)
•
IN4FOX3 U SM (uncompressed singlemode)
•
IN4FOX3 U MM (uncompressed multimode)
The lossless IN4FOX3 cards support only lossless signals with 4:4:4 chroma sampling using one small form-factor
pluggable (SFP) connector per input. The uncompressed input cards support video using two SFPs per input. The
IN4FOX3 cards are compatible with all Quantum Ultra II chassis, input cards, and output cards, and all FOX3
endpoints. They are interoperable with Extron FOX3 matrix switchers and transmitter and receiver endpoints.
WARNING: The devices output continuous invisible light (Class 1 rated), which may be harmful to the
eyes; use with caution. Plug the attached dust cap into the optical transceiver when the fiber optic cable is
unplugged.
AVERTISSEMENT : Le produit émet une lumière invisible en continu (conforme à la classe 1) qui peut
être dangereux pour les yeux, à utiliser avec précaution. Branchez la protection contre la poussière dans
l’ensemble émetteur/récepteur lorsque le câble fibre optique est débranché.
Lossless configuration
INPUTS
QUANTUM IN4FOX3
1
A
OUT
B
IN
OUT
2
IN
A
OUT
B
IN
OUT
3
IN
A
OUT
B
IN
OUT
4
IN
A
OUT
B
IN
OUT
IN
Uncompressed configuration
INPUTS
QUANTUM IN4FOX3
1
A
OUT
Figure 26.
B
IN
OUT
2
IN
A
OUT
B
IN
OUT
3
IN
A
OUT
B
IN
OUT
4
IN
A
OUT
B
IN
OUT
IN
FOX3 Input Card (IN4FOX3)
FOX3 input card connection
Each input acts as a receiver. Connect the appropriate fiber optic cables (singlemode or multimode) between
FOX3 transmitters or a FOX3 matrix switcher and the fiber input connectors on the INFOX3 card.
•
Ensure the proper fiber cables for the transmitter and receiver pair are used. Typically, singlemode fiber has a
yellow jacket and multimode cable has an orange or aqua jacket.
•
Connect transmitters to the IN4FOX3 board in one of the following ways (see
the user guide for your FOX3 transmitter for detailed instructions):
•
One-way (transmitter to IN4FOX3 board) only — Connect the
transmitter output A to IN4FOX3 board input A, which acts as a receiver
(see 1 in the image at right).
•
Two-way (transmitter to IN4FOX3 board and return) — Connect
transmitter output A to IN4FOX3 board input A (1), and connect
transmitter input A to IN4FOX3 board output A (2).
•
1
A
B
3
OUT
IN
OUT
IN
2 1
Input B (3) is available to transmit a 4K @ 60 Hz uncompressed signal if using an uncompressed card.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
34
To connect the transmitter to the IN4FOX3 card:
1. Port A Out — For all one-way video, audio, and serial communications from the transmitter to the receiver,
connect a fiber optic cable to the Out LC port.
Connect the opposite end of this fiber optic cable to the Port A In LC port on the receiver or to any other
compatible Extron FOX3 device.
2. Port A In — For one-way return serial communications from the IN4FOX3 card to the transmitter, connect a
fiber optic cable to the IN port.
Connect the opposite end of this fiber optic cable to the Port A Out LC port on a receiver or to any other
compatible Extron FOX3 device.
•
Transmit Optical OUT LED lights solid green when powered and turns off when there is no power on the
endpoint.
•
Receive Optical IN LED lights solid green when power is present and turns off when there is no power or
light present.
3. Port B In — For uncompressed video, connect a fiber optic cable to the IN port and connect the opposite end
of this fiber optic cable to the Port B Out LC port on a receiver or to any other compatible Extron FOX3
device.
NOTE: The SFP connectors on the FOX3 input and output cards are not hot-swappable, meaning they
cannot be removed or replaced while the Quantum Ultra is powered on.
The fiber cables, however, can be connected or disconnected at any time.
Ethernet to RS-232 insertion
The IN4FOX3 supports Ethernet to RS-232 insertion. This allows users to connect a control system to the
Quantum Ultra II and to send and receive RS-232 data over the fiber optic cables to the FOX3 endpoints.
Ethernet insertion works with the IN4FOX3 card if a bi-directional fiber system (full two-way communication) is
configured.
The IN4FOX3 card has a dedicated Universal Asynchronous Receiver-Transmitter (UART) port for each input.
The control system opens the SSH or TCP session for the associated UART to send the serial data over the fiber.
A unique port number (starting at 2001) is assigned to all input and output channels that support RS-232 insertion
such as DTP and FOX3 (see RS-232 Insertion - FOX3, DTP, and DTP3 Cards Only starting on page 52 for
more information).
DTP3 Inputs — Quantum Ultra II Models Only
The IN4DTP3 card contains four inputs that can support resolutions up to 600 MHz. This provides support for
resolutions up to 4096x2160 at 60 Hz (when paired with a DTP3 transmitter) or 30 Hz (when paired with a DTP
transmitter), uncompressed, at distances of up to 330 feet (100 meters).
The IN4DTP3 card also has an HDMI input connector paired with each TP pair connector. Users can select
between the TP or HDMI input type using VCS or SIS commands. The ability to send captured or user loaded
EDIDs to the connected source is also supported. HDMI 1.4, HDMI 2.0, HDCP 1.4, and HDCP 2.3 are supported
on all inputs.
The IN4DTP3 card can provide remote power over the twisted pair cable to connected DTP or DTP3 transmitters.
Using VCS, the user can select 12 V (DTP) or 48 V (DTP3) of power.
See the DTP3 application example in figure 7 on page 15.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
35
DTP3 input card connections
1
INPUTS
SIG
LINK
SIG
LINK
SIG
LINK
SIG
QUANTUM IN4DTP3
LINK
DTP POWER
12V
--A MAX
IN 1A
1B
IN 2A
2B
3
IN 3A
3B
IN 4A
4B
2
1 DTP3 input connectors
2 HDMI input connectors
3 DTP power connector
Figure 27.
DTP3 Input Card
1 DTP input connectors — Connect DTP cables between these RJ-45 connectors (labeled IN 1A through IN
4A) and up to four compatible Extron DTP3 or DTP transmitters or XTP matrix switcher inputs.
TP modes — Use VCS to switch between the following input modes for each DTP3 input (see the Quantum
Ultra Series Help File for more information):
•
DTP mode (default) — Accepts video signals, and allows bidirectional RS-232 control between the DTP3
input card and DTP transmitters.
Remote power over DTP is available via the 2-pole DTP POWER connector (3). Remote power on these
cards can be toggled on and off via VCS (see the Quantum Ultra Series Help File).
•
XTP mode — Accepts video signals and allow bi-directional RS-232 control between the IN4DTP3 input
card and XTP matrix switcher outputs. Ethernet and remote power is not supported in XTP mode.
2 HDMI connectors — Connect HDMI sources to these HDMI input connectors, numbered 1B through 4B.
These connectors are paired with the DTP3 inputs. Users can select which input type is used for each input
channel using VCS or SIS commands. The local HDMI inputs have the same capabilities as the DTP3 inputs,
supporting up to 600 MHz (4096 x 2160 @ 60 Hz) resolution on each input.
3 DTP POWER connector — Connect a 12 V power supply (such as the Extron PS 125 or PS 128) to this
2-pole captive screw connector to provide power to DTP endpoints connected to any or all of the DTP3 input
connectors on the card. The connected endpoints must be classified as Powerable Endpoints (PEPs).
Remote power is not available in XTP mode.
Remote DTP3 power to powered endpoints
The IN4DTP3 cards can provide remote power over the twisted pair cable to connected DTP endpoints that are
classified as powered endpoints (PEP), using the orange captive screw connector to inject 12 V of power for this
function. A 12 V (DTP) or 48 V (DTP3) power scheme can be selected for each port individually using VCS. When
the input is set to XTP mode, remote power is not available. The default mode is no remote power.
The maximum power required by a powered endpoint must be 12 watts at 12 VDC for DTP products and 18 watts
at 48 VDC for DTP3 products. With the four connections on the IN4DTP3 card, the user must provide 6 A at 12 V
on the DTP POWER captive screw input.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
36
Outputs
The Quantum Ultra Series HDMI, HDMI 4K PLUS, DTP, FOX3, DTP3, and Dante output cards integrate all
outputs to be displayed in a layout that is defined using the control software (see the VCS Help File for
information on using the program to set up displays). They also provide up-scaling of sources.
HDMI Outputs
•
HDMI output cards — These cards provide the final output to a display device. They have four female HDMI
A connectors, numbered 1 through 4 from left to right. Connect up to four HDMI or DVI (with an appropriate
adapter) displays to these cards.
Each OUT4HDMI output card can process up to four 2048x1200 signals at 60 Hz. On each output card,
connectors 2 and 4 can be configured to support up to 300 MHz. This supports two 2560x1600 signals at
60 Hz or two 4096x2160 signals at 30 Hz.
NOTE: If connector 2 on a card is configured to support 300 MHz signals, connector 1 on the same card
is disabled. If connector 4 is configured to support 300 MHz signals, connector 3 is disabled.
OUTPUTS
1
2
3
4
QUANTUM OUT4HDMI
Figure 28. HDMI Output Card
NOTE: Figure 28 shows the standard HDMI output card. The HDMI 4K PLUS output card appears the
same except for the card name, OUT4HDMI 4K PLUS, in the upper-right corner of its front panel.
•
HDMI 4K PLUS output cards — (Quantum Ultra II models only) Like the standard HDMI output cards, these
cards have four female HDMI A connectors, numbered 1 through 4 from left to right, to which up to four HDMI
or DVI (with an appropriate adapter) displays can be connected.
Unlike the standard HDMI cards, all four outputs on these cards can generate resolutions with pixel clocks of
up to 600 MHz, providing support for resolutions of 4096x2160 at 60 Hz. Audio from sources connected to
IN4HDMI 4K PLUS cards can be embedded onto the HDMI outputs of these cards. No connector disabling is
required to support any resolution.
FOX3 outputs — Quantum Ultra II Models Only
The Quantum Ultra FOX3 output card contains four pairs of input and output LC connectors for lossless
(compressed) or uncompressed fiber optic connections over multimode or singlemode fiber optic cabling. Each
four-channel fiber output card generates signals up to 600 MHz, which provides support for 4K @ 60 Hz on each
output. HDMI 1.4, HDMI 2.0, HDCP 1.4, and HDCP 2.3 are supported on all outputs.
Use VCS to manage HDCP notification, HDCP mode, output grouping and output rotation.
The OUT4FOX3 cards support only lossless 4K @ 60 Hz signals with 4:4:4 chroma sampling using one SFP
connector per output. The uncompressed cards support 4K @ 60 H video using two SFPs per output. The
OUT4FOX3 cards are compatible with all Quantum Ultra II chassis, input, and output cards, and is interoperable
with FOX3 matrix switchers and transmitter and receiver endpoints.
Four output models are available:
•
OUT4FOX3 L SM (lossless singlemode)
•
OUT4FOX3 L MM (lossless multimode)
•
OUT4FOX3 U SM (uncompressed singlemode)
•
OUT4FOX3 U MM (uncompressed multimode)
The OUT4FOX3 card also supports RS-232 insertion (see RS-232 Insertion - FOX3, DTP, and DTP3 Cards
Only starting on page 52 for more information)
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
37
WARNING: The devices output continuous invisible light (Class 1 rated), which may be harmful to the
eyes; use with caution. Plug the attached dust cap into the optical transceiver when the fiber optic cable is
unplugged.
AVERTISSEMENT : Le produit émet une lumière invisible en continu (conforme à la classe 1) qui peut
être dangereux pour les yeux, à utiliser avec précaution. Branchez la protection contre la poussière dans
l’ensemble émetteur/récepteur lorsque le câble fibre optique est débranché.
Lossless configuration
OUTPUTS
QUANTUM OUT4FOX3
1
A
OUT
B
IN
OUT
2
IN
A
OUT
B
IN
OUT
3
IN
A
OUT
B
IN
OUT
4
IN
A
OUT
B
IN
OUT
IN
Uncompressed configuration
OUTPUTS
QUANTUM OUT4FOX3
1
A
OUT
Figure 29.
B
IN
OUT
2
IN
A
OUT
B
IN
OUT
3
IN
A
OUT
B
IN
OUT
4
IN
A
OUT
B
IN
OUT
IN
FOX3 Output Card (OUT4FOX3)
For instructions on connecting to these cards, see FOX3 input card connection starting on page 34.
NOTE: The SFP connectors on the FOX3 input and output cards are not hot-swappable, meaning they
cannot be removed or replaced while the Quantum Ultra is powered on.
The fiber cables, however, can be connected or disconnected at any time.
DTP Outputs — Quantum Ultra and Ultra II 610 and 305 Only
The OUT4DTP card has four twisted pair outputs on RJ-45 connectors. It also contain an RS-232/IR control
connector for each output, a TP mode switch, and a power connector providing power over DTP for the four
outputs.
The DTP card also supports RS-232 insertion, which allows users to connect a control system to the Quantum
Ultra and send or receive RS-232 data over the TP cable to the DTP endpoints. (See RS-232 Insertion - FOX3,
DTP, and DTP3 Cards Only starting on page 52 for more information)
1
SIG
LINK
SIG
OUT
Tx Rx G Tx Rx
SIG
LINK
SIG
OUT
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
3
4
1 DTP output connectors
2 TP mode switch
Figure 30.
LINK
LINK
QUANTUM OUT4DTP
OUT
Tx Rx G Tx Rx
OUT
DTP POWER
12V
4A MAX
HDBT
OUTPUTS
DTP
2
3 OVER TP control connectors
4 DTP POWER connector
DTP Output Card
1 DTP output connectors — Connect STP cables between these connectors (labeled OUT) and up to four
compatible Extron DTP receivers, XTP matrix switcher inputs, or third-party HDBaseT-enabled sink devices.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
38
2 TP mode switch — This three-position switch enables selection between the following twisted pair output
modes:
•
DTP mode — Passes video signals, and allows bidirectional RS-232 and IR control between the DTP
output card and DTP receivers via the OVER TP control connectors (see figure 30, 3 on page 38).
•
Remote power over DTP is available via the 2-pole DTP POWER connector (4).
•
XTP mode — Passes video signals, and allows bidirectional RS-232 and IR control between the DTP
output card and XTP matrix switcher inputs via the OVER TP control connectors (3). Remote power is
not supported.
•
HDBT mode — Passes video signals, and allows bidirectional RS-232 and IR control between the DTP
output card and HDBT sink devices via the OVER TP control connectors (3). Remote power is not
supported.
3 OVER TP control connectors — Each DTP output connector has an RS-232 and IR control connector
associated with it. Connect serial RS-232 signals, modulated IR signals, or both, to these 3.5 mm, 5-pole
captive screw connectors (the ground pin is shared) to insert bidirectional RS-232 and IR communications
(including SIS commands) into the signal passing through the associated DTP outputs.
Wiring the serial and IR ports:
Figure 31 shows how to wire the OVER TP RS-232 and IR connectors. For these connectors, the Ground (G)
pin is shared by both signal types and both signal types can be active at the same time.
RS-232 Device
Gnd Rx Tx
Tx/Rx
Pins
IR
OVER TP
RS-232
Tx Rx G Tx Rx
Gnd Tx Rx
IR Device
Figure 31. Wiring the RS-232 and IR Connectors
NOTE: The length of the exposed wires is important. The ideal length is 3/16 inch (5 mm).
4 DTP POWER connector — Connect a 12 V, 4 A power supply (such as the Extron PS 124) to this 2-pole
captive screw connector to provide power to receivers connected to any or all of the DTP output connectors
on the card. The connected receivers must be classified as Powerable Endpoints (PEP).
DTP3 Outputs — Quantum Ultra II Models Only
The OUT4DTP3 card contains four twisted pair outputs that can support resolutions up to 600 MHz, providing
support for resolutions up to 4096 x 2160 at 60 Hz (when paired with a DTP3 receiver) or 30 Hz (when paired with
a DTP receiver) uncompressed, at distances up to 330 feet (100 meters). The outputs support custom resolutions
up to 8K x 1K with a pixel clock less than 600 MHz. The card can be configured via VCS or SIS commands to set
the output mode to DTP3, XTP, or HDBT. See figure 7 on page 15 for a DTP3 application example.
The OUT4DTP3 card also has a local HDMI output connector next to each TP connector, acting as a buffered
output. The HDMI outputs have the same capabilities as the TP outputs, supporting signals up to 600 MHz. The
ability to capture EDID from the connected display and to generate a custom output resolution based on captured
or user loaded EDID is also supported. HDMI 1.4, HDMI 2.0, HDCP 1.4, and HDCP 2.3 are supported on all
outputs.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
39
The OUT4DTP3 card can provide remote power over the twisted pair cable to connected DTP or DTP3 receivers.
Using VCS, the user can select 12 V (DTP) or 48 V (DTP3) of power. The card also supports RS-232 insertion,
which allows users to connect a control system to the Quantum Ultra and send or receive RS-232 data over the
TP cable to the DTP3 endpoints. (See RS-232 Insertion - FOX3, DTP, and DTP3 Cards Only starting on page 52
for more information).
1
OUTPUTS
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
QUANTUM OUT4DTP3
DTP POWER
12V
--A MAX
OUT 1A
1B
OUT 2A
2B
3
OUT 3A
3B
OUT 4A
4B
2
1 DTP output connectors
2 HDMI output connectors
3 DTP POWER connector
Figure 32.
DTP Output Card
1 DTP3 output connectors — Connect DTP cables between these RJ-45 connectors (labeled OUT 1A through
OUT 4A) and up to four compatible Extron DTP3 or DTP receivers, XTP matrix switcher inputs, or third-party
HDBaseT-enabled sink devices.
TP modes — Use VCS to switch between the following output modes for each DTP3 output (see the
Quantum Ultra Series Help File for more information):
•
DTP mode (default) — Passes video signals, and allows bidirectional RS-232 control between the DTP3
output card and DTP or DTP3 receivers. Remote power over DTP is available via the 2-pole DTP
POWER connector (3). Remote power on these cards can be toggled on and off via VCS (see the
Quantum Ultra Series Help File).
•
XTP mode — Passes video signals and allows bi-directional RS-232 control between the OUT4DTP3
card and XTP matrix switcher inputs. Ethernet and remote power are not supported.
•
HDBT mode — Passes video signals and allows bi-directional RS-232 control between the OUT4DTP3
output card and third party HDBT sink devices. Remote power is not supported.
2 HDMI output connectors — Connect HDMI sources to these HDMI output connectors, numbered 1B
through 4B. These connectors are paired with the DTP3 outputs. Users can select which output type is used
for each output channel using VCS or SIS commands. The local HDMI outputs have the same capabilities as
the DTP3 outputs, supporting up to 600 MHz (4096 x 2160 @ 60 Hz) resolution on each output.
3 DTP POWER connector — Connect a 12 V, 8 A power supply (such as the Extron PS 128) to this 2-pole
captive screw connector to provide power to receivers connected to any or all of the DTP output connectors
on the card. The connected receivers must be classified as Powerable Endpoints (PEP).
Remote DTP3 power to powered endpoints
The OUT4DTP3 cards can provide remote power over the twisted pair cable to connected DTP and DTP3
powered end points (PEP) via the orange captive screw connector. A 12 V (DTP receivers) or 48 V (DTP3
receivers) power scheme can be selected for each port individually using VCS. When the output is set to XTP or
HDBT mode, remote power is not available. The default mode is no remote power.
The maximum power required by a powered endpoint must be 12 watts at 12 VDC for DTP products and 18 watts
at 48 VDC for DTP3 products. With the four connections on the OUT4DTP3 card, the user must provide 6 A at
12 V on the Remote Power captive screw input.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
40
Dante Outputs — Quantum Ultra II 610 and 305 Only
The OUT32AT card has two twisted pair outputs on RJ-45 Ethernet connectors, which can deliver up to
64 channels of digital audio, configured as 32 LPCM stereo pairs, to a Dante audio network.
The two ports can be configured for a redundant Dante configuration, in which audio traffic is duplicated. Port 1 is
the primary (PRI) port, and Port 2 is the secondary (SEC) port.
NOTE: Ports 1 and 2 should not be on the same network.
The OUT32AT card provides audio to the Dante network at 48 kHz to maintain compatibility with the most
downstream devices.
NOTE: Only one OUT32AT card can be installed in a system.
Audio can be processed from only the IN4HDMI 4K PLUS, IN4FOX3, and IN4DTP3 cards, although it can flow
through all cards, including those that do not support audio.
Example: A chassis could contain IN4HDMI 4K PLUS input cards that support audio, followed by OUT4DTP
output cards which do not support audio, then an OUT32AT card at the end of the signal chain to extract audio.
See figure 6 on page 14 for an application example using the OUT32AT card.
OUTPUTS
A
B
1
2
QUANTUM OUT32AT
AT
A Primary output connector
B Redundant output connector
Figure 33.
Dante Output Card
Dante overview
Quantum Ultra and other AV devices can use Dante technology by Audinate® to provide high performance digital
audio networking over standard TCP/IP networks. The Dante Controller software application is used to route audio
on the network. Dante allows audio channels to be transported across a switched Ethernet data network while
meeting the quality requirements of professional audio. Up to 32 stereo pairs can be transmitted from the
Quantum Ultra to the Dante network.
Audio signals are de-embedded by the Quantum Ultra, processed and routed to the AT bus, and transmitted onto
the Dante network. Audinate recommends the Dante audio network be kept separate from other networks.
However, the audio network can be shared with control traffic or unrelated data traffic. Audio channels can be
unicast or multicast to make the best use of available bandwidth.
Routing Quantum Ultra II inputs using Dante
Audio from the Quantum Ultra II inputs can be routed to the 32 stereo audio outputs by the following methods:
•
SIS commands — See the Dante Source Selection commands on page 81.
•
VCS — See the VCS Help File for instructions.
•
Dante Controller software — Audio management can also be performed using the Dante Controller software
from Audinate. A Dante output can be configured to follow the selected audio of any of the up to 20 canvases.
For instance, Dante output 5 can be configured to follow Canvas 3, which results in the audio on that Dante
output always matching the audio source selected for Canvas 3.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
41
The Dante Controller software provides:
•
Configuration of (but not limited to) the following:
•
Dante channel routing and naming
•
Device naming
•
Network master clock
•
DHCP mode and device IP address
•
Sample rate (set to one of the following in kHz: 44.1, 48, 88.2, 96)
•
Viewing network and device status
•
Device reset (requires recovery)
To download the Dante Controller software:
Dante Controller from Audinate is required to route transmitters and receivers and can be used to configure
Dante settings and monitor performance. Install Dante Controller on a PC running Microsoft® Windows® 10 or
newer. For full details about computer requirements and to download the software, see the Dante Controller
product page at www.extron.com.
1. On the Extron web page, hover over the Download tab at the top of the page.
2. From the Featured Software list, select Dante Controller (see figure 34, 1).
Figure 34. Selecting Dante Controller from the Download Tab
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
42
3. On the Dante Controller page, click Download (see figure 35, 1).
Figure 35. Dante Controller Download Button
4. On the Download Center page, fill in the required fields. If you need an Insider ID, see your Extron
representative.
5. Click the Download dantecontroller.exe button.
6. If you choose to run the installer file, follow all prompts. If you saved the file, click the saved file to begin
installation when ready.
The installed Dante Controller program files are saved in: C:\Program Files (x86)\Audinate\Dante
Controller.
To set up and use the Dante Controller software, see the Dante Controller help file, which can be
accessed as follows:
1. Open Dante Controller.
2. From the Help drop-down list at the top of the page, select Online Help or Offline Help.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
43
Output Resolution Table
The following table shows all the output resolutions and refresh rates supported on Quantum Ultra Series, and
which connectors on the output cards support each resolution.
Resolution
23.98 Hz
24 Hz
25 Hz
29.97 Hz
30 Hz 50 Hz 59.94 Hz
60 Hz
1024x768
X
1280x768
X
1280x800
X
1280x1024
X
1360x768
X
1366x768
X
1440x900
X
1400x1050
X
1680x1050
X
1600x1200
X
1920x1200
X
720p
X
X
X
X
X
X
1080p*
X
X
X
X
X
X
X
X*
2048x1080
X
X
X
X
X
X
X
X
2048x1200
X
2048x1536**
X
2560x1080**
X
2560x1440**
X
2560x1600**
X
3840x2160**
X
X
X
X
3840x2400**
X
X†
X†
X
X†
X†
4096x2160**
X
X
X
X
X
X†
X†
X†
3840x2160 C
X
X
X
X
X
X
X†
X
4096x2160 C
X
X
X
X
X
X
X
X
3840x2160 Q
X
X
X
X
X
X
X
X
3840x2400 Q
4096x2160 Q
X
X
X
X
X
X
X
4096x2400 Q
X
X
X
Custom rate 1-10
*Default resolution and refresh rate
**Not supported on OUT4HDMI and OUT4DTP card connectors 1 and 3
†
Supported on OUT4HDMI 4K PLUS, OUT4FOX3, and OUT4DTP3 cards only
NOTE: In the Output Resolution Table:
•
C following a resolution refers to a column-formatted 4K/UHD signal comprised of two output channels
to address a full 4K raster (for example, two channels of 1920x2160 = full 3840x2160 raster).
•
Q following a resolution refers to a quad-formatted 4K/UHD signal comprised of four output channels to
address the full 4K raster (for example, four channels of 1920x1080 = full 3840x2160 raster).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
44
Custom output resolutions
Using VCS, custom output resolutions can be added based on EDIDs that have been either captured from the
connected sink device on an output or uploaded (see the VCS Help File for information on managing EDID).
NOTES:
•
•
If the EDID pixel clock is greater than the output card supports, you are not able to assign the resolution
to output connectors 1 and 3 (see the VCS Help File for instructions on managing EDID).
•
Outputs 1 and 3 of the OUT4HDMI and OUT4DTP cards support pixel clocks up to 165 MHz.
•
Outputs 2 and 4 of the OUT4HDMI and OUT4DTP cards support pixel clocks up to 300 MHz.
•
All outputs of the OUT4HDMI 4K PLUS, OUT4DTP3, and OUT4FOX3 support pixel clocks up to
600 MHz.
If the custom resolution does not work, the pixel clock may need to be adjusted in order to be supported
by the HyperLane bus. Contact an Extron representative for assistance.
Output Grouping and Canvases
The VCS program provides screen workspaces called canvases (or output groups) on which to design the
videowall.
Figure 36.
Canvas Example
A canvas contains a grid diagram in which each cell shows the following information about a display on the
videowall:
1
2
3
1.
4
5
Figure 37.
Canvas Cell Contents Example
•
Location coordinates of the display on the wall in pixels (see figure 37, 1).
•
Display number (displays are numbered horizontally on the canvas, 2)
•
Name of the Quantum Ultra Series device to which the display is connected (3)
Displays on a videowall can be connected to different processors.
•
Number of the output card slot on the chassis, followed by the output connector number to which the display
is connected (4)
•
Output resolution (5)
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
45
In the canvas example shown in figure 36 and figure 37 on page 45, display 1 is located at x=00 and y=00
(upper-left corner) on the videowall, the Quantum Ultra is named QU610-FFFFFF, the display is connected to the
output card in slot 5, output connector 1 (1.5.1), and the wall output resolution is 1920x1080 (1080p).
The following properties can be configured for a canvas:
•
Output resolution
•
Output rotation
•
Overlap or mullion settings
•
HDCP notification
•
Digital output format
A canvas can support up to 128 window presets (see the VCS Help File, included with VCS, to set up these
presets).
Multiple canvases (Quantum Ultra and Ultra II 610 and 305 Only)
For a Quantum Ultra Gen 1.5 or Quantum Ultra II 610 or 305, the videowall project can contain up to 20
canvases. For a Quantum Ultra Gen 1 610 or 305, the videowall project can have up to 10 canvases. Each
canvas can contain connectors on any output card on any chassis, and multiple canvases can be defined on a
single output card.
Canvas 2
1080p
Rotated 90˚
Canvas 3
1080p
Rotated 90˚
Canvas 1
1366x768
40 pixel H and V mullion
1.
Figure 38.
1.
1.
1.
1.
1.
1.
1.
Videowall with Multiple Canvases
In the HDMI example in figure 38, the layout utilizes three HDMI output cards (see the diagram in figure 39).
SLOT 5
OUTPUTS
QUANTUM OUT4HDMI
1
2
3
4
1
2
3
4
1
2
3
4
SLOT 6
OUTPUTS
QUANTUM OUT4HDMI
SLOT 7
OUTPUTS
Figure 39.
QUANTUM OUT4HDMI
Two Output Cards Used in one Canvas
Each canvas able to support up to 128 window presets associated with it. All canvases (output groups) must be
operating at refresh rates that are factors of each other to be properly supported by the HyperLane bus (for
example, 60 Hz and 30 Hz or 50 Hz and 25 Hz).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
46
Output format
Each output canvas (group) defined in VCS can be formatted as HDMI, DVI, or Auto. When set to Auto (the
default), the output format is applied based on the EDID of the display (see the VCS Help File for instructions on
configuring and grouping the displays).
The format selections for a canvas have the following results:
•
HDMI — With this selection, the AVI info-frame packet and audio payload are included.
•
DVI — This selection does not include the info-frame packet or audio payload.
•
Auto — With this selection, an HDMI sink device format is determined by the detection of a valid CEA
extension header in the second block of EDID data.
HDCP mode
Using VCS, you can select the HDCP mode, which specifies whether the Quantum Ultra Series processor
encrypts source content. The processor can be set to always encrypt HDMI data, to never encrypt (Off option), or
to not encrypt after attempting unsuccessfully to exchange keys with the target display for 1 minute (see the VCS
Help File for instructions on using this option).
Source Up-scaling
The on-board scaler on the output card provides up-scaling of live video sources. Independent horizontal and
vertical scaling is possible up to 32 times the native (outgoing) resolution. For example, a source of 1920 x 1080
pixels can be scaled up to approximately 61,440 x 34,560 pixels.
Card Outputs
Video at Unity
Input
Card
RAPT
Bus
No Scaling
Required
Output
Card
Source Is Not Scaled
[Unity / Native Resolution / 1:1]
Card Outputs
Video at Unity
Input
Card
RAPT
Bus
Video Scaled
Up
Output
Card
Source Is Scaled Up
[Magnification]
Figure 40.
Example of a Source Displayed Full-sized and Up-scaled
NOTE: Static image files are rendered at the appropriate size by the graphics processor (GPU). This ensures
maximum image sharpness.
Down-scaling of live video sources is performed by a scaler on the input cards (see Source Down-scaling on
page 24 for further details).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
47
Maximum Windows per Output Card
This section discusses the maximum number of source windows that each output card can support, at different
resolutions and refresh rates. A total of 64 windows are supported per output card.
Example 1: All source windows on one output channel
In this example, 64 windows have been assigned to output channel (connector) 1.1. No additional windows are
available for output channels 1.1.2, 1.1.3, and 1.1.4. (Additional windows can be assigned to other cards.)
1
8
64
Output Channel 1.1.1
Windows 1 through 64 (all available windows)
Figure 41.
Example of All Available Windows Assigned to One Output Channel
Example 2: All Source Windows distributed evenly among all four output channels
1
17
33
49
16
32
48
64
Output Channel 1.1.1
Windows 1 through 16
Output Channel 1.1.2
Windows 17 through 32
Output Channel 1.1.3
Windows 33 through 48
Output Channel 1.1.4
Windows 49 through 64
Figure 42.
Example of All Available Windows Distributed Evenly Among the Four Output Channels.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
48
Maximum output signals for each OUT4HDMI and OUT4DTP card
The following examples show the number of output signals that are supported on each output card, depending on
resolution, refresh rate, and format (standard, column, or quad).
Example 1: Four 1080p outputs at 60 Hz
1.10.1
1.10.2
1.10.3
1.10.4
Example 2: Two 4K outputs at 30 Hz (channels 1 and 3 disabled)
1.10.2
1.10.4
Example 3: Two 4K column outputs at 30 Hz
1.10.1 1.10.2
1.10.3 1.10.4
Example 4: One 4K column output at 60 Hz (channels 1 and 3 disabled)
1.10.2 1.10.4
Example 5: One 4K quad output at 60 Hz
1.10.1 1.10.2
1.10.3 1.10.4
Figure 43. Maximum Number of Output Signals Per Output Card at Different Resolutions and Refresh
Rates
Maximum output signals for each OUT4HDMI 4K PLUS, OUT4DTP3, and OUT4FOX3
card
The following example shows the number of output signals that are supported on each HDMI 4K PLUS,
OUT4DTP3, and OUT4FOX3 output card.
Example 1: Four outputs at 60 Hz
1.10.1
Figure 44.
1.10.2
1.10.3
1.10.4
Maximum Number of HDMI 4K PLUS, DTP3, or FOX3 Output Signals Per Output Card
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
49
Output Rotation
If the displays in the videowall are installed in a portrait orientation, the output signal from the processor can be
rotated to support the rotated displays. In contrast to input rotation, which rotates the source content within a
window, output rotation affects the entire output signal, which includes all sources, window text, images, and
HDCP messaging.
Figure 45.
Output Rotation
The Quantum Ultra Series standard HDMI output cards can support rotation of two 1920x1080 outputs at 60 Hz
or one 3840x2160 output at 30 Hz. When rotation is enabled, only outputs 2 and 4 are addressable if the
resolution pixel clock is less than 165 MHz and only output 4 is addressable if the output resolution is greater than
165 MHz (see the following examples).
The HDMI 4K PLUS, DTP3, and FOX3 output cards can support rotation of all four outputs.
Maximum rotated output signals for each OUT4HDMI and OUT4DTP output card
The following example shows the number of rotated output signals that are supported on each standard HDMI
output card at different resolutions and refresh rates.
Example 1: Two rotated 1080p outputs at 60 Hz (connectors 1 and 3 disabled)
1.10.2
1.10.4
Example 2: One rotated 4K output at 30 Hz (connectors 1, 2, and 3 disabled)
1.10.4
Figure 46.
Maximum Number of Rotated Output Signals Per Output Card at Different Resolutions and
Refresh Rates
NOTES:
•
Column and quad outputs cannot be rotated.
•
The HDMI 4K PLUS, DTP3, and FOX3 output cards support rotation of all four outputs at 4096x2160 at
60 Hz.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
50
Adjusting for Overlap and Mullion Compensation
When setting up the videowall, you can select test patterns via VCS that help you define the following
adjustments:
•
Overlap compensation (Quantum Ultra and Ultra II 610 and 305 only) — In certain situations it may be
desirable to create an overlap of video between adjacent displays. This overlap melds the two images from
two separate outputs into a single image and prevents a visible separation line between the two images. Use
VCS to set or adjust the amount of horizontal and vertical overlap of the videowall displays.
Each output canvas maintains its unique edge blend compensation settings with discrete values for the
horizontal and vertical edges. The settings are applicable to all edges within the canvas.
•
Mullion compensation — Mullion is the area of frame border that exists around each display. When
designing the videowall, you must take this area into account so that, when an image is spread across two or
more displays, the image flow is not distorted. The VCS enables you to adjust the space around each display
to compensate for the mullion (see figure 47 for an example).
See the VCS Help File for instructions on adjusting to compensate for mullion and overlap.
Horizontal Mullion
(50 pixels)
Vertical Mullion
(100 pixels)
Figure 47.
Example of Mullion Compensation Settings on a Canvas
NOTE: For information about replacing input and output cards, see Replacing Input and Output Cards
starting on page 107.
Connecting to a Network
The Quantum Ultra Series provides an Ethernet network connection over UTP that is separate from the network
port dedicated for control. In secure installations, it is often preferable to isolate the AV control network and
separate it from the standard house network. This provides access to the rich media content that the Quantum
Ultra chassis supports. You can access VNC sessions on your network using one LAN port, and the AV control IP
connection is not required to also be on your data network. Connect a computer running VCS to the rear panel
Ethernet (10/100/1000Base-T) LAN A or LAN B port to let you control the Quantum Ultra and to set up videowall
applications via the computer.
You must use VCS to set up the Quantum Ultra Series chassis. However, you can use SIS to reset the IP address
of LAN port A from the default (192.168.254.254) without interacting directly with the embedded operating system
interface. LAN port B is not accessible via SIS but can be configured via VCS or the embedded operating system.
After the system is configured with the desired wall layout and window presets, the Quantum Ultra can be
controlled directly by a control system via Ethernet or RS-232.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
51
The network port on the computer or the network hub, router, or LAN must be able to support a 100Base-T
connection. When the Quantum Ultra Series processor is delivered, it is set with the following default addresses
and values:
•
Default IP addresses:
LAN A: 192.168.254.254
LAN B: 192.168.1.254
•
Default subnet mask: 255.255.255.0
•
Default gateway: 0.0.0.0
To change these addresses, use the Videowall Configuration Software (see the VCS Help File), the Control
Panel (see Starting the Control Panel on page 60) or (for LAN port A only) SIS commands (see IP Setup on
page 85).
NOTE: To enable communications between the computer and the processor, the Quantum Ultra Series
processor IP address and subnet mask must be compatible as follows:
•
The subnet mask must be the same for all devices.
•
The IP addresses must be different, but on the same subnet.
RS-232 Insertion — FOX3, DTP, and DTP3 Cards Only
NOTE: This feature is not available on the Quantum Ultra Connect models.
The twisted pair output ports on the DTP and DTP3 cards and the SFP ports on the FOX3 output card allow the
user to insert RS-232 control signals onto the same cable that carries video to extend them to the OVER TP port
or SFP port on a connected endpoint.
Signals from a control device pass into each OVER TP port on a DTP or DTP3 card, are embedded with the TP
signal, and are sent to individual TP receiver endpoints for control of remote sink devices.
The control signals can be inserted two ways:
•
Ethernet to RS-232 insertion — A control signal applied to the Quantum Ultra LAN A port can be routed to
any OVER TP or SFP port (see “Ethernet to RS-232 Insertion”).
The RS-232 insertion port number is entered as the port number when you establish communication with the
insertion port. The port numbers are automatically assigned to the DTP, DTP3, or FOX3 outputs and are
numbered sequentially, starting with 2001.
•
Captive screw insertion — A control signal applied to an RS-232 captive screw port is tied directly to the
associated TP port. You must physically connect a cable attached to the captive screw connector where a
control signal is to be inserted (see Captive Screw Signal Insertion on page 55).
Ethernet to RS-232 Insertion
In Ethernet to RS-232 insertion, an Extron IPCP Pro control processor provides control of a display via the
Quantum Ultra DTP, DTP3, or FOX3 card. Configure this type of insertion as follows:
1. Connect a TP cable from the control processor to LAN port A, directly or via a network.
2. If necessary, enable the port for Ethernet, using VCS (see Selecting the Insertion Method and RS-232
Protocol on page 56).
3. If necessary to match the device to be controlled, use VCS to configure the port RS-232 protocol (baud rate,
parity, data bits, and stop bits).
4. Connect the TP cable to the DTP, DTP3, or FOX3 receiver as usual.
5. Connect a serial cable from the endpoint to the device to be controlled.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
52
QUANTUM IN4HDMI
OUTPUTS
QUANTUM IN4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
SLOT 7
100-240V ~ --A MAX 50-60 Hz
DTP output card
SLOT 6
SLOT 5
SLOT 4
OUTPUTS
Figure 48 shows a connection example of an Ethernet to RS-232 insertion from the DTP card.
QUANTUM OUT4HDMI
QUANTUM OUT4DTP
DISCONNECT POWER
Tx Rx G Txx Rx
R
OUT
A
RS-232
CONFIG
Tx Rx G
B
OUTPUTS
DTP POWER
12V
4A MAX
SIG
LINK
OUT
SIG
Tx Rx G Tx
x Rx
R
OUT
LINK
SIG
LINK
OUT
SIG
DTP
Tx Rx G Tx
x Rx
R
LINK
QUANTUM OUT4DTP
HDBT
SERVICING
SLOT 10
CORD BEFORE
Tx Rx G Txx Rx
R
OUT
Tx Rx G Tx Rx
OUT
Quantum Ultra
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
OUT
RS-232
POWER
12V
0.7A MAX
Tx Rx G Tx Rx
DTP
Rear Panel
SIG
LINK
OUTPUTS
L
AUDIO
R
DTP IN
DTP HDMI 330 Rx
OVER DTP
RS-232
AV LAN
IR
Tx Rx G Tx Rx
DTP HDMI 330 Rx
Front Panel
100-240V ~ 50-60Hz
1
1
2
2
3
7
1
2
3
4
1
2
3
4
RS-232
PWR OUT = 12W
LAN
Tx Rx G Tx Rx G Tx Rx G Tx R x G RTS CTS
S G S G
S G S G
+V +S -S G
eBUS
SWITCHED 12 VDC
40W MAX TOTAL
3
1.2A MAX
4
4
5
6
8
Tx R x G Tx R x G Tx Rx G Tx R x G RTSCTS
12 VDC
Control Processor
COM
5
6
S G S G
7
8
S G S G
IR/SERIAL
5
6
7
RELAYS
8
1
2
3
4 G
MODEL 80
AV
LAN
FLEX I/O
RS-232 Insertion
FLAT PANEL
Display
Figure 48.
Ethernet to RS-232 Insertion to an Output Endpoint — DTP Card
FOX3 output card
Figure 49 on page 54 shows a connection example of an Ethernet to RS-232 insertion, in which an Extron IPCP
Pro control processor provides control of a display via the Quantum Ultra DTP card.
The OUT4FOX3 card supports the ethernet to RS-232 insertion function of the FOX3 standard. This allows users
to connect a control system to the Quantum Ultra and send or receive RS-232 data over the fiber to the FOX3
endpoints. It works with the IN4FOX3 card if a bi-directional fiber system (full two-way communication) is
configured. The Quantum Ultra II firmware is not required to react to any of the RS-232 traffic coming from the
receiving device.
The OUT4FOX3 card has a dedicated UART for each output. The control system opens the TCP or SSH session
for the associated UART to send the serial data over the fiber. A unique port number (starting at 2001) is assigned
to all input and output channels that support RS-232 insertion.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
53
SLOT 5
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
SLOT 7
SLOT 6
OUTPUTS
SLOT 8
QUANTUM OUT4DTP
LAN
DTP POWER
12V
4A MAX
SIG
LINK
SIG
DISCONNECT POWER
Tx Rx G Tx Rx
OUT
A
B
RS-232
CONFIG
SLOT 10
CORD BEFORE
SERVICING
OUTPUTS
OUTPUTS
LINK
SIG
LINK
Tx Rx G Tx Rx
OUT
A
OUT
OUT
B
IN
2
Tx Rx G Tx Rx
OUT
IN
A
OUT
B
LINK
QUANTUM OUT4DTP
IN
OUT
IN
Quantum Ultra
OUT
SIG
A
OUT
B
4
Tx Rx G Tx Rx
IN
OUT
Tx Rx G Tx Rx
OUT
LINK
3
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
OUT
SIG
1
Tx Rx G
SIG
HDBT
REMOTE
SLOT 9
OUTPUTS
SYSTEM
POWER
LINK
A
OUT
IN
OUT
QUANTUM OUT4FOX3
B
Tx Rx G Tx Rx
IN
OUT
DTP
DTP
IN
RS-232
FOX3 R 301
L
HOST
USB HID
HDCP
USB 2.0
50-60 Hz
R
FOX3 R 301
1
1
2
1
2
3
7
1
2
3
4
1
2
3
4
5
6
7
8
RS-232
DEVICES
USB HID
2
IR
Tx Rx G Tx Rx
REMOTE
1
100 mA
RS-232 Insertion
100-240V ~ 50-60Hz
2
OUTPUTS
R
AUDIO
L
1
USB 2.0
500 mA
HDMI
RS-232
HDMI
Tx Rx G
3D
SYNC
S 5V
LAN
A
FOX3 R 301
~ 0.7A MAX
AUDIO
RETURN
AV LAN
100-240V
USB
SIGNAL
CONTROL
INPUT
CONFIG
INPUTS
B
R
OUT
IN
OUT
IN
RS-232
PWR OUT = 12W
LAN
Tx R x G Tx R x G T x R x G T x Rx G RTS CTS
S G S G
S G S G
+V +S -S G
eBUS
SWITCHED 12 VDC
40W MAX TOTAL
3
1.2A MAX
4
12 VDC
4
5
6
8
T x R x G Tx R x G Tx R x G Tx Rx G RTSCTS
COM
5
6
S G S G
7
8
S G S G
IR/SERIAL
RELAYS
1
2
3
4 G
AV
LAN
FLEX I/O
Control Processor
Display
Figure 49.
Ethernet to RS-232 Insertion to an Output Endpoint — FOX3 Card
DTP3 input and output cards
The IN4DTP3 and OUT4DTP3 cards can send commands and data strings via Ethernet insertion to each
connected DTP endpoint, XTP matrix switcher, or HDBT third-party receiver (DTP3 output card only), using
dedicated Universal Asynchronous Receiver-Transmitter (UART) ports. Each DTP3 output has a dedicated UART
port to allow bidirectional communication on every DTP3 input or output port simultaneously. The Ethernet over
RS-232 control can be enabled or disabled via VCS.
Direct port access allows a direct, one to one connection to any of the serial ports using a TCP/IP connection. The
first detected card that supports Ethernet insertion (DTP, DTP3, or FOX3) is assigned ports 2001-2004, and the
numbering increments for each detected input and output card (2005-2008, 2009-2012, and so on).
When a TCP or SSH session is initiated to a telnet port configured for RS-232 insertion, all data sent and received
passes directly to and from that port without any processing. If a control system is trying to communicate with the
RS-232 or UART port that has been disabled on the Quantum Ultra, the unit rejects the connection to that port.
The serial port parameters can be set for every UART port if the default settings need to be changed. Supported
settings include:
•
Baud Rates — 9600*, 19200, 38400, 115200 baud
•
Protocol — Data bits: 7 or 8*; stop bits: 1* or 2, parity: odd, even, or none*
*The default port settings are 9600 baud, 1 stop bit, 8 data bits, no parity.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
54
QUANTUM IN4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
SLOT 7
100-240V ~ --A MAX 50-60 Hz
SLOT 6
SLOT 5
OUTPUTS
Figure 50 shows a connection example of an Ethernet to RS-232 insertion from a DTP3 card.
QUANTUM OUT4HDMI
QUANTUM OUT4DTP
DISCONNECT POWER
OUT
A
RS-232
CONFIG
Tx Rx G
B
OUTPUTS
OUTPUTS
DTP POWER
12V POWER
DTP
4A
MAX
12V
--A MAX
SIG
SIG
LINK
LINK
OUT
SIG
SIG
Tx Rx G Txx Rx
R
LINK
LINK
OUT
SIG
SIGLINK
Tx Rx G Tx
x Rx
R
OUT
SIG
LINK
SIGLINK
DTP
Tx Rx G Tx
x Rx
R
QUANTUM
OUT4DTP3
QUANTUM
OUT4DTP
LINK
HDBT
SERVICING
SLOT 10
CORD BEFORE
Tx Rx G Txx Rx
R
OUT
1A
OUT
Tx Rx 1B
G Tx Rx
OUT
2A
OUT
Tx Rx 2B
G Tx Rx
Quantum Ultra
Tx Rx G Tx Rx 3B
OUT OUT 3A
Tx Rx G Tx Rx4B
OUTOUT 4A
DTP
RS-232
SIG
POWER HDMI
12V
1.4A MAX
AV LAN
LINK
OVER
DTP3
L
Tx Rx G
AUDIO OUT
RS-232
DTP3 IN
OUTPUT
R
DTP3 R 201
RS-232
100-240V ~ 50-60Hz
1
1
2
2
3
7
1
2
3
4
1
2
3
4
PWR OUT = 12W
LAN
Tx Rx G Tx Rx G Tx Rx G Tx R x G RTS CTS
S G S G
S G S G
3
1.2A MAX
4
12 VDC
4
5
6
8
Tx R x G Tx R x G Tx Rx G Tx R x G RTSCTS
Control Processor
COM
5
6
S G S G
7
8
S G S G
IR/SERIAL
MODEL 80
+V +S -S G
eBUS
SWITCHED 12 VDC
40W MAX TOTAL
5
6
7
8
1
RELAYS
2
3
4 G
AV
LAN
FLEX I/O
RS-232 Insertion
FLAT PANEL
Display
Figure 50.
Ethernet to RS-232 Insertion to an Endpoint — DTP3 Input Card
Captive Screw Signal Insertion
Figure 51 shows a connection example of a typical captive screw insertion, in which an Extron IPCP Pro control
processor provides control of a display via the Quantum Ultra DTP card.
Configure this type of insertion as follows:
1. Connect a serial cable from a control processor to the 3-pole Over TP RS-232 captive screw port on the
Quantum Ultra rear panel.
2. If necessary, enable the port for captive screw insertion (see Selecting the Insertion Method and RS-232
Protocol on page 56). The RS-232 control signal is inserted directly onto the TP port of the same number.
3. Connect a serial cable from the RS-232 and ground pins of the OVER TP connector on the endpoint to the
display to be controlled, or connect an IR emitter to the IR and ground pins for IR control of the display.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
55
QUANTUM ULTRA 610
QUANTUM IN4HDMI
SLOT 1
OUTPUTS
1
4
QUANTUM IN4HDMI
OUTPUTS
QUANTUM IN4HDMI
SLOT 2
OUTPUTS
SLOT 3
AV LAN
SLOT 4
OUTPUTS
QUANTUM IN4HDMI
4
100-240V ~ 50-60Hz
1
1
2
SLOT 5
OUTPUTS
2
3
7
1
Tx R x G Tx Rx G Tx R x G Tx Rx G RTS CTS
2
3
S G S G
4
1
2
3
QUANTUM IN4HDMI
S G S G
4
4
5
6
8
5
6
7
8
5
6
7
eBUS
8
1
2
SLOT 6
OUTPUTS
100-240V ~ --A MAX 50-60 Hz
1.2A MAX
3
12 VDC
Control
Processor
COM
S G S G
S G S G
IR/SERIAL
RELAYS
SLOT 7
QUANTUM OUT4HDMI
1
4
RS-232 or IR
Insertion
SLOT 8
OUTPUTS
QUANTUM OUT4HDMI
1
4
OUTPUTS
Tx Rx G
B
OUTPUTS
QUANTUM OUT4DTP
DTP POWER
12V
4A MAX
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
QUANTUM OUT4DTP
HDBT
A
RS-232
CONFIG
SLOT 10
SERVICING
AV
LAN
FLEX I/O
OUTPUTS
CORD BEFORE
4 G
QUANTUM OUT4HDMI
Tx R x G Tx Rx G Tx R x G Tx R x G RTSCTS
LAN
+V +S -S G
4
SWITCHED 12 VDC
40W MAX TOTAL
3
PWR OUT = 12W
4
OUT
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
OUT
Tx Rx G Tx Rx
OUT
DTP
Tx Rx G Tx Rx
Quantum Ultra
Rear Panel
SIG
POWER
12V
0.7A MAX
LINK
OUTPUTS
L
AUDIO
R
DTP IN
DTP HDMI 330 Rx
OVER DTP
RS-232
IR
Tx Rx G Tx Rx
DTP HDMI 330 Rx
Front Panel
RS-232 or IR
MODEL 80
FLAT PANEL
Display
Figure 51.
Typical Captive Screw Insertion to an Output Endpoint
Selecting the Insertion Method and RS-232 Protocol
To configure the method of RS-232 insertion to send across the TP connection, use VCS to select Ethernet
insertion or captive screw insertion (default) for the port.
If you select Ethernet insertion, you must also select the RS-232 protocol (baud rate, data bits, stop bits, and
parity bits) for the port (see the VCS Help File for detailed configuration instructions).
NOTE: The insert connections, whether inserted via Ethernet or captive screw connectors, can support up to
a 115,200 baud rate.
Power Save Mode
Using SIS commands, the Quantum Ultra chassis can be placed in a low power standby mode (power save
mode). While the unit is in this mode, all non-essential hardware shuts down to conserve power, including most of
the circuitry on the video input and output cards. DTP3 remote power is also shut down. The only means of
restoring full power mode is via SIS commands (see Power Save commands on page 82) or by cycling power to
the unit. After a power cycle, the unit always restarts in full power mode.
NOTE: If an IPCP Pro controller is connected, it does not go into power save mood, because it may be
controlling things that are not AV related.
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
56
Expansion Cards
Quantum Ultra Expansion IN (input) and Expansion OUT (output) cards link multiple Quantum Ultra or
Quantum Ultra II 610 or 305 videowall processors together to simplify the design, integration, and operation of
large videowalls.
To link processors, an expansion output card is installed in one processor and an expansion input card is installed
in another. Three fiber optic cables link the two cards. This extends the high-speed HyperLane bus between the
processors to create a common, shared bus, making each input source available to all video outputs. Once
configured, the processors operate as a system without the need for front end switching or distribution amplifiers.
Up to five chassis can be linked using four pairs of expansion cards, so that a Quantum Ultra Series system can
be expanded to up to 42 input and output cards. Quantum Ultra Series outputs are genlocked across all
processors, maintaining image synchronization and eliminating video tearing.
System Size
Maximum Inputs and Outputs
1 processor
40
2 processors
72
3 processors
104
4 processors
136
5 processors
168
All chassis in an expansion system are connected to the same network via their LAN A ports. The first (primary)
chassis in the signal chain is always a Quantum Ultra 610 or Ultra II 610 and controls the other (secondary)
chassis in the chain. The last unit in the chain can be either a Quantum Ultra or Ultra II 305 or 610 (expansion
cards are not supported by the Quantum Ultra Connect models).
QUANTUM EXPANSION IN
INPUTS
A
Figure 52.
B
C
Expansion In Card
OUTPUTS
QUANTUM EXPANSION OUT
A
Figure 53.
B
C
Expansion Out Card
Each input and output expansion card contains three MPO connectors, labeled A, B, and C. The chassis in the
system are linked to each other through these connectors. Three lengths of MPO M-M cables are available:
1 meter (3.3 feet), 10 meters (32.8 feet), and 100 meters (328 feet). Three cables of any length are needed for
each pair of output-input expansion cards to be connected together.
Expansion Card Locations in the Chassis
In the expansion units, cards are factory-installed in the chassis in the order listed below.
1. Expansion IN (except the primary chassis)
2. IN SMD 100
3. IN4HDMI
4. IN4HDMI 4K PLUS (Quantum Ultra II models only)
5. IN4FOX3 (Quantum Ultra II models only)
6. IN4DTP3 (Quantum Ultra II models only)
7. OUT4HDMI
8. OUT4DTP
9. OUT4HDMI 4K PLUS (available on Quantum Ultra II models only)
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
57
10. OUT4FOX3 (Quantum Ultra II models only)
11. OUT4DTP3 (Quantum Ultra II models only)
12. Expansion OUT
13. OUT32AT (Quantum Ultra II models only)
NOTES:
•
The last chassis in the chain does not contain an Expansion OUT card.
•
All input cards of the same type (IN SMD 100, HDMI, HDMI 4K PLUS, FOX3, and DTP3), and all output
cards of the same type (HDMI, HDMI 4K PLUS, DTP, FOX3, and DTP3) are installed in adjacent slots.
Different card types are never interspersed.
•
Empty slots are never left between cards in the chassis. Empty card slots are all at the bottom of the
card stack.
•
Except for the expansion cards, output cards always follow input cards. Therefore, a secondary
chassis contains input cards only if the primary chassis and any secondary chassis ahead of it in the
chain contain only input cards (plus the Expansion OUT card).
On the primary chassis:
The Expansion OUT card is installed in the last occupied slot of the primary chassis to enable connection to the
first secondary chassis (see figure 54, 1).
Primary Chassis
LAN A
LAN B
QUANTUM IN SMD 100
INPUTS
LAN A
LAN B
QUANTUM IN SMD 100
INPUTS
LAN A
LAN B
QUANTUM IN SMD 100
SLOT 3
SLOT 2
SLOT 1
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
SLOT 9
SLOT 8
SLOT 7
SLOT 6
SLOT 5
SLOT 4
INPUTS
OUTPUTS
QUANTUM EXPANSION OUT
SLOT 10
1
A
Figure 54.
B
C
Locations of Expansion Cards on the Primary Chassis
On the secondary chassis:
Figure 55 shows the first of multiple secondary chassis. The input cards (2) are installed below the Expansion IN
card. Output cards (3) follow the input cards. The Expansion OUT card (4) is in the last slot.
Secondary Chassis
QUANTUM EXPANSION IN
INPUTS
SLOT 1
A
B
C
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
SLOT 9
3
SLOT 8
SLOT 7
SLOT 6
SLOT 5
2
SLOT 4
SLOT 3
SLOT 2
1
OUTPUTS
SLOT 10
4
QUANTUM EXPANSION OUT
A
B
C
Figure 55. Locations of Expansion Cards on Secondary Chassis
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
58
•
The Expansion IN card is installed in the first slot (slot 1) to accept the connection from the Expansion OUT
card in the previous chassis (1).
•
An Expansion OUT card must be installed in the last slot being used if another secondary chassis follows it
in the chain (4).
•
The last chassis in the entire chain does not contain an Expansion OUT card.
NOTE: So long as the expansion cards do not interrupt an otherwise normal flow of card locations, any
expansion system should be valid.
Connecting the Expansion Cards
1. Connect three MPO cables between Expansion OUT card connectors A, B, and C of the primary chassis
and Expansion IN card connectors A, B, and C of the first secondary chassis in the chain. Always connect
output A to input A, output B to input B, and output C to input C (see figure 56).
2. Connect the three expansion outputs of each subsequent secondary chassis to the expansion inputs of the
next chassis until all the desired chassis (up to five) are connected.
Fiber Optic Link Cable 1 m or 10 m
QUANTUM ULTRA 610
LAN B
QUANTUM IN SMD 100
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
INPUTS
QUANTUM IN4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
OUTPUTS
QUANTUM OUT4HDMI
A
RS-232
CONFIG
B
OUTPUTS
SLOT 10
SERVICING
QUANTUM EXPANSION OUT
A
B
Extron
Quantum Ultra 610
Ultra-high Bandwidth
4K Videowall Processor
SERVICING
A
RS-232
CONFIG
SLOT 3
SLOT 5
QUANTUM OUT4HDMI
100-240V ~ --A MAX 50-60 Hz
SLOT 6
QUANTUM OUT4HDMI
SLOT 7
DTP POWER
12V
4A MAX
SIG
DTP POWER
12V
4A MAX
SIG
DTP POWER
12V
4A MAX
SIG
B
OUTPUTS
QUANTUM EXPANSION OUT
A
B
DTP POWER
12V
4A MAX
SIG
Extron
Quantum Ultra 610
Ultra-high Bandwidth
4K Videowall Processor
LINK
OUT 1
OUTPUTS
SLOT 8
LINK
OUT 1
OUTPUTS
SYSTEM
REMOTE
LAN
LINK
OUT 1
CORD BEFORE
SERVICING
A
C
RS-232
CONFIG
Tx Rx G
Primary Chassis
QUANTUM OUT4HDMI
DISCONNECT POWER
CORD BEFORE
C
Tx Rx G
QUANTUM OUT4HDMI
OUTPUTS
POWER
DISCONNECT POWER
CORD BEFORE
QUANTUM OUT4HDMI
OUTPUTS
SLOT 9
LAN
C
OUTPUTS
100-240V ~ --A MAX 50-60 Hz
SLOT 8
SLOT 9
REMOTE
SLOT 10
DISCONNECT POWER
SYSTEM
B
OUTPUTS
OUTPUTS
SLOT 5
SLOT 7
100-240V ~ --A MAX 50-60 Hz
100-240V ~ --A MAX 50-60 Hz
POWER
A
OUTPUTS
SLOT 2
INPUTS
SLOT 6
SLOT 5
SLOT 6
LAN
QUANTUM IN4HDMI
SLOT 4
INPUTS
SLOT 8
REMOTE
INPUTS
SLOT 2
QUANTUM IN4HDMI
SLOT 9
SYSTEM
QUANTUM IN4HDMI
SLOT 4
INPUTS
QUANTUM EXPANSION IN
INPUTS
C
SLOT 3
SLOT 2
SLOT 3
QUANTUM IN4HDMI
SLOT 4
INPUTS
SLOT 7
100-240V ~ --A MAX 50-60 Hz
100-240V ~ --A MAX 50-60 Hz
POWER
B
Tx Rx G
B
OUTPUTS
OVER TP
SIG
LINK
OVER TP
SIG
LINK
OVER TP
SIG
LINK
QUANTUM OUT4DTP
OVER TP
HDBT
LAN A
A
Tx Rx G Tx Rx
OVER TP
OUT 2
SIG
LINK
Tx Rx G Tx Rx
OVER TP
OUT 3
SIG
LINK
Tx Rx G Tx Rx
OVER TP
OUT 4
SIG
LINK
Tx Rx G Tx Rx
DTP
QUANTUM OUT4DTP
OVER TP
HDBT
INPUTS
QUANTUM ULTRA 610
QUANTUM EXPANSION IN
INPUTS
INPUTS
Tx Rx G Tx Rx
OVER TP
OUT 2
SIG
LINK
Tx Rx G Tx Rx
OVER TP
OUT 3
SIG
LINK
Tx Rx G Tx Rx
OVER TP
OUT 4
SIG
LINK
Tx Rx G Tx Rx
DTP
QUANTUM OUT4DTP
OVER TP
HDBT
QUANTUM IN SMD 100
LINK
Tx Rx G Tx Rx
OVER TP
OUT 2
SIG
LINK
Tx Rx G Tx Rx
OVER TP
OUT 3
SIG
LINK
Tx Rx G Tx Rx
OVER TP
OUT 4
SIG
LINK
Tx Rx G Tx Rx
DTP
QUANTUM OUT4DTP
OVER TP
HDBT
QUANTUM IN SMD 100
LAN B
SLOT 1
LAN B
LAN A
SLOT 1
LAN A
INPUTS
SLOT 1
INPUTS
SLOT 10
QUANTUM ULTRA 610
Fiber Optic Link Cable 1 m or 10 m
OUT 1
Tx Rx G Tx Rx
OUT 2
Tx Rx G Tx Rx
OUT 3
Tx Rx G Tx Rx
OUT 4
Tx Rx G Tx Rx
DTP
Extron
Quantum Ultra 610
Ultra-high Bandwidth
4K Videowall Processor
Secondary Chassis
Figure 56. Expansion Card Connection
3. Connect the LAN A port (see figure 10 and figure 11, H on page 19) of each chassis in the chain to the
same network.
4. If desired, connect the LAN B port of all of the chassis to a different network for VNC or RSS sources.
5. Use VCS to configure the videowall for the multi-chassis system (see the VCS Help File for more
information).
Quantum Ultra Series Videowall Processing Systems • Installation and Configuration
59
Operation
The Quantum Ultra Series processor is a host device with an embedded operating system. The Control Panel is a
program that resides on the Quantum Ultra Series operating system and enables you to perform various setup
and maintenance tasks, such as setting the processor IP address, resetting the device, or updating the firmware.
This section discusses the functions accessed via the Control Panel:
•
Starting the Control Panel
•
Buttons on the Control Panel
•
Loading Image Files
•
Updating the Password
•
Updating Firmware
•
Modifying Network Settings from the Control Panel
•
Resetting the Device from the Control Panel
•
Service Mode
•
Disabling and Enabling Write Protection
•
Shutting Down the Device
Starting the Control Panel
To access the Quantum Ultra Series Control Panel:
1. Connect a USB keyboard and mouse to the USB system connectors on the rear panel (see figure 57). You
can also connect a USB flash drive to a USB system connector to load and manage picture files or upload
new firmware.
SYSTEM
USB Ports for Keyboard,
Mouse, or Flash Drive
HDMI Out Port
for Monitor
Figure 57. System Ports for Keyboard, Flash Drive, or Mouse and Monitor
2. Connect a monitor to the HDMI Out system connector on the rear panel. A login window opens with the user
name displayed (by default, this name is admin).
3. Enter the password where indicated on the login window (by default, the password is extron).
NOTE: The factory configured passwords for all accounts on this device have been set to the device
serial number. In the event of an absolute system reset, the passwords convert to the default, which is
extron.
Quantum Ultra Series Videowall Processing Systems • Operation
60
The Quantum Ultra Control Panel main window opens on the monitor, in front of a background image of
the Quantum Ultra device. From this window, you can access all common tasks.
NOTE: If the Control Panel window is closed, press <Ctrl + F2> to reopen it.
Figure 58.
The Quantum Ultra Control Panel Main Window
4. The Quantum Ultra Control Panel window contains eight buttons that let you access the setup and
management tasks for the Quantum Ultra (see figure 58, 6). Click one of these buttons to proceed to the
desired task (see Buttons on the Control Panel on page 62).
The Control Panel window also contains the following status panels that enable you to observe status and
activity of each major component:
1 Hardware Status
2 Network Interface Status
3 System Status
4 Firmware Status
5 CPU Usage progress bar
Quantum Ultra Series Videowall Processing Systems • Operation
61
Buttons on the Control Panel
The following buttons give you access to set up and manage the Quantum Ultra via the Control Panel (see
figure 59).
Figure 59.
Buttons on the Control Panel
NOTE: Most of these tasks cause the unit to restart to complete them. For certain actions, the unit may
restart twice: once to disable write protection, and a second time to finish applying the settings.
•
Add Picture Files (1) — Enables you to load image files (.bmp, .jpg, .png, or .tif ) to the Quantum Ultra D:
drive (see “Loading Image Files — Quantum Ultra and Ultra II 610 and 305”). These pictures are then
available to display on the videowall (see the VCS Help File to add images to the videowall project).
NOTE: This function is not available on the Quantum Ultra Connect models.
•
Update Password (2) — Enables you to update the hardware password to access the Quantum Ultra
Control Panel (see Updating the Password on page 64).
•
Update Firmware (3) — Provides options to install new firmware or roll back to a previous version (see
Updating Firmware on page 65).
•
Network Settings (4) — Displays the Network Settings window, from which you can view or modify the
IP addresses of the LAN A and LAN B ports (see Modifying Network Settings from the Control Panel on
page 69).
•
Reset Device (5)— Enables you to reset the Quantum Ultra to different levels of the default state (see
Resetting the Device from the Control Panel on page 70).
•
Service Mode (6) — Provides access to the file system and a shortcut to the operating system control
panel, where you can update the date and time (see Service Mode on page 71).
•
Disable Write Protection (7) — Enables you to make changes on the C: drive if desired (see Disabling
and Enabling Write Protection on page 71).
•
Shut down (8) — Performs an orderly shutdown of the Quantum Ultra system (see Shutting Down the
Device on page 72).
Loading Image Files — Quantum Ultra and Ultra II 305 and 610
You can upload image files from an external USB drive to the Quantum Ultra Series processor to be displayed as
sources in windows and incorporated into presets. You can also upload image files using VCS (see the VCS Help
File for instructions).
The Quantum Ultra Series processor supports .bmp, .jpg, .png, and .tif image file types.
To upload image files to the Quantum Ultra Series hard drive:
1. Connect the external USB drive containing the images to one of the rear panel System USB ports (see
figure 57 on page 60).
2. On the Quantum Ultra Control Panel window, click Add Picture Files (see figure 59, 1).
Quantum Ultra Series Videowall Processing Systems • Operation
62
3. In the directory window that opens, navigate to the USB flash drive containing the pictures. In the example
shown in figure 60, that drive is E:. Yours may be a different drive.
Figure 60. USB Flash Drive Containing Picture Files
4. On the USB drive, locate the image files to be loaded to the Quantum Ultra Series device and drag or copy
them to the Pictures folder on the unit D: Data drive.
Figure 61. Copying Two Picture Files to the Quantum Ultra Series Device Data Drive
The files can now be accessed via VCS for use in configuration (see the VCS Help File for more information).
Quantum Ultra Series Videowall Processing Systems • Operation
63
Updating the Password
NOTE: The factory configured passwords for all accounts on this device have been set to the device serial
number. In the event of an absolute system reset, the passwords convert to the default, which is extron.
To change the password to access the operating system:
1. Click the Update Password button on the Control Panel window (see figure 59, 2 on page 62). The unit
may restart to disable write protection before proceeding with the next step.
2. On the Change Password window, enter in the appropriate fields (the UserName field is not editable):
•
The current password (the default password is extron)
NOTE: The factory default is the device serial number. After an absolute system reset is performed,
the default password is extron.
•
The new password
•
The new password again to confirm it
Figure 62. Change Password Fields
3. Click the Enter button at the bottom of the Change Password window. The following prompt opens, informing
you that the unit will reboot and enable write protection for the new password to take effect.
Figure 63. Password Reboot Prompt
4. Click OK to reboot.
Quantum Ultra Series Videowall Processing Systems • Operation
64
Updating Firmware
If it becomes necessary to update the firmware on your Quantum Ultra Series processor, you can obtain new
firmware at www.extron.com and upload it to the unit.
Downloading a Firmware File
1. On the Extron website, hover the mouse pointer over the Download tab (see figure 64, 1), then click the
Firmware link (2) in the Downloads column.
Figure 64. Downloading Firmware
2. On the Software Download Center screen, click on the down arrow in the Search Firmware box (see
figure 65, 1), and select Quantum Ultra from the drop-down list. If you need an Extron Insider ID number to
access this list, contact your Extron representative.
Figure 65. Search Firmware Drop-down List
Quantum Ultra Series Videowall Processing Systems • Operation
65
3. Ensure the available firmware version is a later version than the current one on the device.
NOTE: The firmware release notes provide details about the changes between different firmware versions.
The file can be downloaded from the same page as the firmware.
4. Click the link to the active firmware version (see figure 66, 1).
Figure 66. Download Link
After a few seconds, a link to the firmware installer file in the Downloads folder appears.
5. Click the link to the installer file, then follow the instructions on the screens to install the firmware.
By default, the firmware file is stored on your computer in the Downloads folder at \Desktop\This PC. From
there, move it to a desired storage location on the computer C: drive, if desired.
Uploading a Firmware File
To upload a new firmware file to the Quantum Ultra:
1. Copy the new, unpacked firmware file to a USB flash drive or to a CD for use in a secure location.
2. Plug the flash drive into one of the System USB ports on the rear panel (see figure 67).
SYSTEM
USB Ports for Keyboard,
Mouse, or Flash Drive
HDMI Out Port
for Monitor
Figure 67. USB System Ports on the Rear Panel
NOTE: A portable CD, DVD, or Blu-Ray drive can be used, but cannot be powered by the USB connection
to the Quantum Ultra.
3. On the Control Panel window, click the Service Mode button (see figure 59, 6 on page 62).
4. Copy the firmware file from the USB drive to the root directory of the D: drive.
5. On the Control Panel window, click the Update Firmware button (3).
Quantum Ultra Series Videowall Processing Systems • Operation
66
6. On the Firmware Options screen, click Upgrade or Roll back firmware (see figure 68, 1).
Figure 68. Selecting Upgrade or Roll Back Firmware
7. On the next screen, click the Browse button and locate the new firmware file.
8. Double-click on the firmware file or select it and click the Open button at the bottom of the screen. The
Quantum Ultra firmware file must have a .gpg extension (see figure 69, 1).
Figure 69. Selecting the Firmware File on the D: Drive
Quantum Ultra Series Videowall Processing Systems • Operation
67
9. On the Firmware update screen, click Install (see figure 70, 1). The unit may restart to disable write
protection before proceeding with the next step.
Figure 70. Clicking Install on the Firmware Update Screen
10. On the confirmation prompt that appears, click OK to proceed with the firmware installation.
The Quantum Ultra Control Panel screen displays progress messages in the upper-left corner (see
figure 71, 1), while a progress bar (2) at the bottom of the screen lets you know approximately how much
time remains for the installation.
Figure 71. Installation Progress Screen
When the installation is completed, Success! appears in the upper-left corner of the screen.
A prompt appears, telling you to restart the Quantum Ultra.
Quantum Ultra Series Videowall Processing Systems • Operation
68
11. Click OK (see figure 72, 1).
Figure 72. Restart Prompt after Firmware Update
ATTENTION:
•
Wait until the opening screen appears before performing any other operations.
•
Attendez jusqu’à ce que l’écran d’accueil apparaisse avant d’effectuer une quelconque opération.
Modifying Network Settings from the Control Panel
To change the IP addresses of the LAN A and LAN B ports:
1. On the Control Panel window, click the Network Settings button (see figure 59, 4 on page 62. The
Network Settings window opens (see figure 73).
Figure 73. Network Settings for LAN A Port
2. If desired, enter a name of 1 to 15 characters for your Quantum Ultra Series processor in the Device Name
field (see figure 73, 1). Only letters, numbers, and the hyphen (-) can be used in this name.
NOTES:
•
The device name must start with a letter.
•
All letters in the Device Name field are displayed in uppercase. By default the device name is
QU610- followed by the last three hex pairs of MAC address.
Quantum Ultra Series Videowall Processing Systems • Operation
69
3. Select the tab for the LAN port to configure (LAN A or LAN B) (2).
4. Select the Use DHCP checkbox (3) to automatically assign all IP addresses, or
Enter the addresses in the IP Address, Subnet Mask, Default Gateway, and DNS Server fields (4).
NOTE: The Media Access Code (MAC) address cannot be changed.
5. If desired, select the tab for the other LAN port and repeat step 4.
6. When finished, click Confirm (5). A message window opens, notifying you that the unit will restart in 5
seconds.
7. Click OK on the prompt to close it. The unit restarts, applying your new settings.
Resetting the Device from the Control Panel
To reset the Quantum Ultra unit (see figure 74):
1. Click the Reset Device button on the Control Panel (see figure 59, 5 on page 62).
Figure 74. Reset Device Window
2. On the Reset Device window, select the radio button for the type of reset desired (see figure 74, 1):
•
Reset Device Settings (Retain TCP/IP Settings and Image Files) — Resets the Quantum Ultra to
its factory default settings while keeping the IP addresses and other settings that have been entered, plus
any image files that have been uploaded. This is the default.
•
Reset Device Settings and Delete All Files (Retain TCP/IP Settings) — Resets the unit to
factory defaults and keeps IP address information. All uploaded image files are deleted and the default
image files are restored. This is the “absolute system reset.”
•
Reset All Settings and Delete All Files — Resets the unit to factory defaults. All user-uploaded
image files are deleted, IP settings are reset to default, and the default image files are restored.
NOTE: The factory configured passwords for all accounts on this device have been set to the device
serial number. In the event of an absolute system reset, the passwords convert to the default,
which is extron.
Quantum Ultra Series Videowall Processing Systems • Operation
70
3. Click the Reset button (see figure 74, 2). The following prompt appears:
Figure 75. Reset Confirmation Prompt
4. Click OK. The unit reboots and resets.
Service Mode
In service mode, you can access the Quantum Ultra Series C: and D: drives as well as the operating system
Control Panel. To enter service mode:
1. On the Quantum Ultra Control Panel main window, click Service Mode (see figure 59, 6 on page 62). A
prompt window opens with the following message:
Write protection is enabled and changes will not be saved after device is rebooted or power
cycled.
The device must restart to allow changes to be made.
Do you want to restart now to make changes or view settings only?
2. To enter service mode and change settings, click the Restart button on the prompt to reboot the unit and
disable write protection, or
Click View Only to view the current settings without making any changes to them. The unit displays the
settings, but does not disable write protection.
3. Follow the directions on any subsequent screens.
Disabling and Enabling Write Protection
Should you want to make changes to items on the C: drive, you must disable write protection.
To disable write protection:
1. On the Control Panel, click the Disable Write Protection button (7). The following restart prompt
appears:
Figure 76. Restart Prompt for Disabling Write Protection
2. Click OK. The unit reboots. The button turns red, and its text changes to Enable Write Protection.
Figure 77. Write Protection Disabled
Quantum Ultra Series Videowall Processing Systems • Operation
71
To enable write protection:
1. Click the red Enable Write Protection button. The following prompt appears:
Figure 78. Restart Prompt for Enabling Write Protection
2. Click OK. The unit reboots and Write Protection is enabled.
Shutting Down the Device
If required, use one of the following methods to shut down the Quantum Ultra Series device:
•
When a keyboard, mouse, and monitor are attached, the processor can be shut down via the Control Panel.
•
If logged into the Quantum Ultra Series operating system, momentarily press the rear panel power switch.
•
Press and hold the rear panel power switch for 5 seconds (see figure 10 and figure 11, C on page 19).
To perform an optional orderly shutdown:
1. Click Shut down. A confirmation prompt appears.
2. Click OK on the prompt window. The unit shuts down.
Quantum Ultra Series Videowall Processing Systems • Operation
72
Remote Configuration
and
Control
This section describes the methods by which the Quantum Ultra Series can be configured and controlled
remotely: the Extron Simple Instruction Set (SIS) commands and the Videowall Configuration Software (VCS). It
describes the available SIS commands and how to enter them, as well as providing instructions for obtaining and
accessing VCS. Topics include:
•
SIS Commands
•
Command and Response Table for SIS Commands
•
Videowall Configuration Software (VCS) Program
SIS Commands
You can use SIS commands to configure and control the processor via a host computer or other device (such as
a control system) attached to the rear panel Remote RS-232 connector, LAN A or B port, or USB Config
connector. Enter commands using a secure communication utility (Telnet) that supports Secure Shell (SSH) or a
host communication application such as the Extron DataViewer, available at www.extron.com (see the
DataViewer Help File to use this program). Use 22023 as the SIS via SSH port number or 23 as the Telnet port
number. The RS-232 port uses a protocol of 9600 baud, 8 data bits, 1 stop bit, no parity, and no flow control.
SIS commands consist of one or more characters per field. No special characters are required to begin or end a
command sequence. When the processor determines that a command is valid, it executes the command and
sends a response to the host device.
All responses from the Quantum Ultra to the host end with a carriage return and a line feed (CR/LF = ]),
indicating the end of the response character string (one or more characters).
Copyright Information
The Quantum Ultra Series device sends the following copyright message at initial power-up:
] (c) Copyright 20nn, Extron, Quantum Ultra nnn [or Quantum Ultra II nnn,
Quantum Ultra Connect 84, or Quantum Ultra Connect 128], Vn.nn, 60-nnnn-nn]
Www, DD Mmm 20nn hh:mm:ss]
(Vn.nn is the firmware version and 60-nnnn-nn is the part number. On the next line, Www is the day of the week,
DD is the day of the month, Mmm is the month name, 20nn is the year, hh is the hour, mm is the number of minutes,
and ss is the number of seconds.)
Processor-initiated Messages
When a local event such as a software selection or adjustment takes place, the Quantum Ultra Series processor
responds by sending a message to the host. No response is required from the host.
Examples of messages initiated by the processor are:
1 Rpr X#*X2% ]
Window preset X2% for canvas X# recalled.
FAILED: Power Supply 1 ]
Sent if the primary power supply fails.
FAILED: Power Supply 2 ]
Sent if the redundant power supply fails
(Quantum Ultra and Quantum Ultra II 610 only).
FAILED: Fan 1 ]
Sent if the fan for the CPU or power supply fails.
FAILED: Fan 2 ]
Sent if the fan for the input or output cards fails (Quantum Ultra and Quantum Ultra II 610 only).
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
73
FAILED: Temperature ]
Sent when an overheating event occurs for the internal ambient temperature.
FAILED: Temperature 1 ]
Sent when an overheating event occurs for the SBC controller.
FAILED: Temperature 2 ]
Sent when an overheating event occurs for the I/O cards.
Reconfig X! ]
Signal change detected on input X! .
Error Codes
When the Quantum Ultra Series processor receives a valid command, it executes the command and sends a
response to the host device. If the unit is unable to execute the command, it returns an error response followed by
a carriage return and line feed to the host.
E01 — Invalid input number
E10 — Invalid command
E11 — Invalid preset number
E13 — Invalid parameter
E14 — Invalid command for this configuration
E17 — Invalid command for signal type
E22 — Busy
E24 — Privilege violation
E25 — Device not present
E26 — Maximum number of connections exceeded
E28 — Bad file name or file not found
Using the Command and Response Table
The Command and Response Table for SIS Commands starting on page 75 lists the commands that the
processor recognizes as valid, the responses that are returned to the host, a description of the command function
or the results of executing the command, and examples of the command syntax in ASCII.
NOTE: Unless otherwise stated, upper- and lowercase text can be used interchangeably in the commands.
ASCII to HEX Conversion Table
Space
.
Figure 79.
ASCII to Hexadecimal Character Conversion Table
Symbol Definitions
• = Space
] = Carriage return with line feed
} or | = Carriage return with no line feed
E or W = Escape
= Superscripts indicate the error message returned if the command is entered incorrectly or with invalid parameters (see Error Codes).
24
NOTE:
If the unit does not support or recognize an entered command, it may not respond to the command in any way.
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
74
Command and Response Table for SIS Commands
Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Input Switching and Configuration
Input Selection
Select input
X#*X%*X! !
Grp X#•Win X%•In X!]
Select input X! for window X% on
canvas X#.
View current input
X#*X% !
X!]
View currently selected input X! in
window X% on canvas X#.
In verbose modes 2 and 3:
Grp X#•Win X%•In X!]
KEY:
X! =
Input number: 0 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.
X# =
X% =
0 = Window without source.
1-999 = Physical video connections on all chassis in the system.
1000-9999 = VNC, image, text, and clock sources defined in the system
Canvas number: 1 through 20. Response is two digits with leading zero.
0 = All canvases (for window mute and preset recall only)
Window number: 1 through 999. Response is three digits with leading zeros.
0 = All windows (for window mute only)
Input Name
NOTES:
•
To clear an input name, enter a single space for X1$. This resets the input name to the default.
•
Each input name must be unique. If you enter a name that already exists, the system returns an E13 error response.
Set name
E X!,X1$ NI}
Nmi X!,X1$]
View name
E X! NI}
X1$]
Set name X1$ for input X!.
In verbose modes 2 and 3:
Nmi X!,X1$]
Input Resolution Support
NOTES:
•
If 300 MHz support is enabled for an input, the adjacent input is disabled. For example, if an HDMI 2.4 input is set to
300 MHz, the HDMI 2.3 input is disabled.
•
These commands are supported for HDMI n.2 and n.4 inputs of an IN4HDMI card only.
Set resolution support for
an input
E X!*X8$ ITYP}
Ityp X!*X8$]
Set input X! to support up to X8$
resolution.
View supported resolution
E X! ITYP}
X8$]
View supported maximum input
resolution X8$.
Set refresh rate priority
E I X!*X9) RPRI}
RpriI X!*X9)]
Set refresh rate priority for input X!.
View refresh rate priority
E I X! RPRI}
X9)]
View the current refresh rate priority
setting on the input.
Input Refresh Rate Priority
KEY:
X! = Input number: 0 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.
0 = Window without source.
1-999 = Physical video connections on all chassis in the system.
1000-9999 = VNC, image, text, and clock sources defined in the system
X1$ = Name or text label (for inputs) — Up to 32 characters. Invalid characters: \ / : * ? , > |.
X8$ = Input resolution support: 0 = Up to 165 MHz (default), 1 = Up to 300 MHz
X9) = Input refresh rate priority: 0 = Low, 1 = Normal (default), 2 = High
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
75
Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Input Switching and Configuration (continued)
Input Rotation
Set input rotation
EIX!*X9! ROTA}
Rota IX!*X9!]
Set the rotation of input X! to X9!.
View the input rotation
EIX! ROTA}
X9!]
View rotation X9! for input X!.
E T X!*X8! TEXT}
Text T X!*X8!]
In verbose modes 2 and 3:
Rota IX!*X9!]
Text Source Configuration
Set text string
Set the text string to X8! for text
source X!.
NOTE: The text string must be transmitted using UTF-8 encoding.
View current text string
E T X! TEXT}
X8!]
Set text color values
E C X!*X8@*X8@*X8@ TEXT}
In verbose modes 2 and 3:
Text T X!*X8!]
Text C X!*X8@*X8@*X8@]
View text string X8! for text source
X!.
Define the R, G, and B values for
custom text color X8@ for input X!.
EC1003*51*102*153TEXT}
The source text color of input 1003
has the following RGB values:
red = 51, green = 102, blue = 153
View text color values
E C X! TEXT}
View the RGB text color values X8@
for input X!.
Set text background color
values
E K X!*X8@*X8@*X8@ TEXT}
Example:
X8@*X8@*X8@]
In verbose modes 2 and 3:
Text C X!*X8@*X8@*X8@]
Text K X!*X8@*X8@*X8@]
Define the R, G, and B values for
custom text background color X8@ for
input X!.
View text background
color values
E K X! TEXT}
X8@*X8@*X8@]
View the RGB text background color
values X8@ for input X!.
Enable or disable text
background transparency
E Y X!*X1) TEXT}
Text Y X!*X1)]
Enable or disable text background
transparency for input X!.
View text background
transparency
E Y X! TEXT}
X1)]
View the text background
transparency state for input X!.
In verbose modes 2 and 3:
Text K X!*X8@*X8@*X8@]
KEY:
X! = Input number: 0 through 9999 (assigned by the VCS program).
1-999 = Physical video connections on all chassis in the system.
1000-9999 = VNC, image, text, and clock sources defined in the system.
NOTE: If no text source is defined, an error message is displayed.
X1) =
X8! =
0 = Text background transparency disabled, 1 = Text background transparency enabled.
Source text string — 1-64 characters. Invalid characters: " ' \ ` |.
NOTE: The text string must be transmitted using UTF-8 encoding.
X8@ =
X9! =
RGB color value for source text string or text background — 0-255, in the format {red * green * blue}:
First X8@ value = red, second value = green, third value = blue.
Degrees of input rotation — 0 = 0° or disabled (default), 1 = 90° clockwise, 2 = 90° counterclockwise
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
76
Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Set the source window text size for
input X! to X8#.
Input Switching and Configuration (continued)
Text Source Configuration (continued)
Set text size
E S X!*X8#TEXT}
Text S X!*X8#]
View text size
E S X! TEXT}
X8#]
Input Video Type — DTP3 Input Cards
Set IN4DTP3 video type
E I X!*X8^VPRT}
Vprt I X!*X8^]
Set DTP3 input X! to format X8^.
View video type
E I X!VPRT}
X8^]
View video format for DTP3 input X!.
KEY:
X! = Input number: 0 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.
X8# = Text size in points — 8 through 251. Default is 8.
X8^ = Video format: 1 = twisted pair (default), 2 = HDMI
Picture Adjustments
Window Mute
Mute window
X#*X%*1B
Vmt X#*X%*1]
Mute window X% on canvas X#.
Unmute window
X#*X%*0B
Vmt X#*X%*0]
Unmute window X% on canvas X#.
View mute status
X#*X% B
X4@]
View mute status X4@ of window X%
on canvas X#.
Send to back
E P X#*X%*0 WNDW}
Wndw P X#*X%*0]
Place window X% behind all other
windows on canvas X#.
Send backward
E P X#*X%*1 WNDW}
Wndw P X#*X%*1]
Move window X% back one layer on
canvas X#.
Bring forward
E P X#*X%*2 WNDW }
Wndw P X#*X%*2]
Move window X% forward one layer
on canvas X#.
Wndw P X#*X%*3]
Place window X% in front of all other
windows on canvas X#.
X7*]
View the priority (X7*) of window X%
on canvas X#.
In verbose modes 2 and 3:
Vmt X#*X%*X4@]
Window Priority
Bring to front
View window priority
Window Add and Delete
Create window
Delete window
E P X#*X%*3 WNDW}
E P X#*X% WNDW}
In verbose modes 2 and 3:
Wndw P X#*X%*X7*]
E C X#*X% , X1^*X1^*X1&*X1&WNDW}
WndwCX#*X%,X1^*X1^*X1&*X1&]
E X X#*X% WNDW}
WndwX X#*X%]
Create window X% on canvas X#.
Delete window X% from canvas X#.
KEY:
X# = Canvas number: 1 through 20. Response is two digits with a leading zero.
0 = All canvases (for window mute and preset recall only)
X% = Window number: 1 through 999. Response is three digits with leading zeros.
0 = All windows (for window mute only).
X1^ = Horizontal and vertical position (Limits depend on input or output resolutions.) Response is six digits with leading + or -,
padded with zeros.
X1& = Horizontal and vertical size (Limits depend on input or output resolutions.) Response is six digits, padded with zeros.
X4@ = Window mute: 0 = Unmute (default), 1 = Mute window.
X7* = Window priority position — 001 through 999. Response is three digits padded with zeros. 001 = Front.
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
77
Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Picture Adjustments (continued)
Horizontal Shift (Window)
Specific value
E W X#*X%*X1^ HCTR}
Hctr W X#*X%*X1^]
Shift the horizontal center of window
X% on canvas X# horizontally to X1^.
Increment value
E W X#*X% +HCTR}
Hctr W X#*X%*X1^]
Shift the horizontal center of window
X% on canvas X# one pixel to the
right.
Decrement value
E W X#*X% -HCTR}
Hctr W X#*X%*X1^]
Shift the horizontal center of window
X% on canvas X# one pixel to the left.
View window shift
E W X#*X% HCTR}
X1^]
View horizontal center position X1^ of
window X% on canvas X#.
Specific value
E W X#*X%*X1^ VCTR}
Vctr W X#*X%*X1^]
Set the vertical center of window X%
on canvas X# vertically to X1^.
Increment value
E W X#*X% +VCTR}
Vctr W X#*X%*X1^]
Shift the vertical center of window X%
on canvas X# down by one line.
Decrement value
E W X#*X% -VCTR}
Vctr W X#*X%*X1^]
Shift the vertical center of window X%
on canvas X# up by one line.
View window shift
E W X# *X% VCTR}
X1^]
View vertical center position X1^ of
window X% on canvas X#.
Specific value
E W X#*X%*X1& HSIZ}
Hsiz W X#*X%*X1&]
Set the horizontal size (width) of
window X% on canvas X# to X1&.
Increase horizontal size
E W X#*X% +HSIZ}
Hsiz W X#*X%*X1&]
Widen window X% on canvas X# by
one pixel.
Decrease horizontal size
E W X#*X% -HSIZ}
Hsiz W X#*X%*X1&]
Narrow window X% on canvas X# by
one pixel.
View horizontal size
E W X#*X% HSIZ}
X1&]
View horizontal size X1& of window
X% on canvas X#.
Specific value
E W X#*X% * X1& VSIZ }
Vsiz W X#*X%*X1&]
Set the vertical size (height) of
window X%, canvas X# to X1&.
Increase vertical size
E W X#*X% +VSIZ }
Vsiz W X#*X%* X1&]
Increase the vertical size of window
X% on canvas X# by one line.
Decrease vertical size
E W X#*X% -VSIZ }
Vsiz W X#*X%*X1&]
Decrease the vertical size of window
X% on canvas X# by one line.
View
E W X#*X% VSIZ }
X1& ]
View vertical size X1& of window X%
on canvas X#.
In verbose modes 2 and 3:
Hctr W X#*X%*X1^]
Vertical Shift (Window)
In verbose modes 2 and 3:
Vctr W X#*X%*X1^]
Horizontal Size (Window)
In verbose modes 2 and 3:
Hsiz W X#*X%*X1&]
Vertical Size (Window)
In verbose modes 2 and 3:
Vsiz W X#*X%*X1&]
KEY:
X# = Canvas number: 1 through 20. Response is two digits with leading zero.
0 = All canvases (for window mute and preset recall only)
X% = Window number: 1 through 999. Response is three digits with leading zeros.
0 = All windows (for window mute only)
X1^ = Horizontal and vertical position (Limits depend on input or output resolutions.) Response is six digits with leading + or -,
padded with zeros.
X1& = Horizontal and vertical size (Limits depend on input or output resolutions.) Response is six digits, padded with zeros.
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Picture Adjustments (continued)
Compound Window Position and Size
Specific value
E X#*X% , X1^*X1^*X1&*X1& XWIN}
Xwin X#*X% , X1^*X1^*X1&*X1&]
Set the horizontal and vertical
position (X1^) and horizontal and
vertical size (X1&) for window X% on
canvas X#.
View position and size
E X#*X% XWIN }
X1^*X1^*X1&*X1&]
In verbose modes 2 and 3:
Xwin X#*X% , X1^*X1^*X1&*X1&]
View the horizontal and vertical
positions and sizes of window X% on
the canvas X#.
KEY:
X# = Canvas number: 1 through 20. Response is two digits with a leading zero.
X% =
X1^ =
X1& =
0 = All canvases (for window mute and preset recall only)
Window number: 1 through 999. Response is three digits with leading zeros. 0 = All windows (for window mute only)
Horizontal and vertical position. (Limits depend on input or output resolutions.) Response is six digits with leading + or -,
padded with zeros.
Horizontal and vertical size. (Limits depend on input or output resolutions.) Response is six digits, padded with zeros.
Presets
NOTE: The final character of a Recall Preset command is a period, while the final character of a Save Preset command is a
comma.
Window Presets
Recall preset
1*X#*X2%.
1 Rpr X#*X2%]
Recall window preset X2% to canvas
X# without audio tie recall.
Recall preset to all
canvases
1*0*X2%.
1 Rpr 0*X2%]
Recall window preset X2% to all
canvases without audio ties recall.
Recall preset with audio
to a canvas
3*X#*X2%.
3 Rpr X#*X2%]
Recall window preset X2% to canvas
X# including audio tie.
Recall preset with audio
to all canvases
3*0*X2%.
3 Rpr0*X2%]
Recall window preset X2% to all
canvases including audio ties.
Save preset
1*X#*X2%,
1 Spr X#*X2%]
Save window preset X2% for canvas
X# including audio tie.
Delete preset
E X 1*X#*X2% PRST}
Prst X 1*X#*X2%]
Clear window preset X2% and set its
name to [unassigned].
View last recalled preset
E L 1*X# PRST}
X2%]
View the last recalled preset (X2%) for
canvas X#.
In verbose modes 2 and 3:
PrstL 1* X#*X2%]
KEY:
X# = Canvas number: 1 through 20. Response is two digits with a leading zero.
X% =
X2% =
0 = All canvases (for window mute and preset recall only)
Window number: 1 through 999. Response is three digits with leading zeros.
0 = All windows (for window mute only)
Window preset number — 1 through 128. Response is three digits padded with zeros.
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Set window preset name
E1*X#*X2%,X1$ PNAM}
Pnam1*X#*X2%,X1$]
Assign name X1$ to window preset
X2% on canvas X#.
View window preset name
E1*X#*X2% PNAM}
X1$]
View name X1$ of preset X2% on
canvas X#.
Recall preset
2*X#*X%*X2^ .
2 Rpr X#*X%*X2^]
Recall input preset X2^ to canvas X#,
window X%.
Save preset
2*X#*X%*X2^ ,
2 Spr X#*X%*X2^]
Save input preset X2^ for canvas X#,
window X%.
Delete preset
E X 2*X2^ PRST}
Prst X 2*X2^]
Clear input preset X2^ and set its
name to [unassigned].
Set border style
E B X#*X%*X7% WNDW}
Wndw B X#*X%*X7%]
Set the border style to X7%.
View border style
E B X#*X% WNDW}
X7%]
View current border style X7% on
window X% on canvas X#.
Presets (continued)
Window Presets (continued)
In verbose modes 2 and 3:
Pnam1*X#*X2%,X1$]
Input Presets
Window Border Styles
In verbose modes 2 and 3:
Wndw B X#*X%*X7%]
KEY:
X# = Canvas number: 1 through 20. Response is two digits with a leading zero.
0 = All canvases (for window mute and preset recall only)
X% = Window number: 1 through 999. Response is three digits with leading zeros.
0 = All windows (for window mute only)
X1$ = Name or text label for window presets — Up to 32 characters. Invalid characters: \ / : * ? , > |
X2% = Window preset number — 1 through 128. Response is three digits padded with zeros.
X2^ = Input preset number: 1 through 128. Response is three digits padded with zeros.
X7% = Window border style number: 000 through 127. 000 = No border (default).
Audio
Audio Source
Select audio from input X! for canvas
Select audio source
X#*X! $
GrpX#•In X!•Aud]
View selected audio
source
X# $
X!]
View selected audio source X! for
canvas X#.
Mute audio for a canvas
X#*1 Z
Amt X#*1]
Mute the audio for canvas X#.
Unmute audio
X#*0 Z
Amt X#*0]
Unmute the audio for canvas X#.
View mute status
X#Z
X1)]
View mute status for canvas X#.
X#.
Audio Mute
KEY:
X! = Input number: 0 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.
X# = Canvas number: 1 through 20. Response is two digits with a leading zero.
0 = All canvases (for window mute and preset recall only)
X1) = Audio mute status: 1 = muted, 0 = unmuted
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Audio (continued)
Dante Source Selection (Quantum Ultra II models only)
Select a Dante audio
source
X**X($
GrpX*•InX(•Aud]
Select audio from Dante source X(
for Dante channel X*.
View selected Dante
source
X*$
X(]
View selected Dante audio source X(
for Dante channel X*.
KEY:
X* = Dante channel: 101 – 132. Response is three digits.
X( = Dante source: 00001 – 00999 (physical connections on the unit)
10001 – 10020 = Follow audio source from Canvas 01 through Canvas 20.
Advanced Configuration
Test Patterns
Set pattern
E X# * X2@ TEST}
Test X# * X2@]
Select test pattern X2@ for canvas
X#.
View test pattern
E X# TEST}
X2@]
View the current test pattern X2@
on canvas X#.
Query HDCP status of an
input
E I X! HDCP}
X4$]
View HDCP status X4$ of input X!.
Query HDCP status of all
inputs
E I HDCP}
X4$ X4$ ... X4$]
HDCP Status
In verbose modes 2 and 3:
Hdcp I X! * X4$]
In verbose modes 2 and 3:
Hdcp I X4$1 X4$2 ... X4$n]
View HDCP status X4$ of all
inputs.
Video Signal Presence
View video signal
presence
E 0 LS}
X6! X6! ... X6!]
In verbose modes 2 and 3:
In00•X6!1 X6!2 ... X6!n]
View video signal presence X6! on
all inputs.
KEY:
X! = Input number: 0 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.
0 = Window without source.
1-999 = Physical video connections on all chassis in the system.
1000-9999 = VNC, image, text, and clock sources defined in the system
X# = Canvas number: 1 through 20. Response is two digits with a leading zero.
0 = All canvases (for window mute and preset recall only).
X2@ = Test pattern: 0 through 13. Response format is two digits, with a leading zero.
0 = Off (default)
7 = White Field
1 = Crop
8 = Checkerboard
2 = Alternating Pixels
9 = 4x4 Crosshatch
3 = Alternating Lines
10 = Fine Crosshatch
4 = Color Bars
11 = Diagonal Hatch
5 = Grayscale
12 = Edge Blend (Quantum Ultra and Ultra II 610 and 305 only)
6 = Ramp
13 = Display ID
X4$ = Input HDCP status: 0 = No video detected, 1 = Video detected without HDCP, 2 = Video detected with HDCP.
X6! = Video signal status: 0 = Video signal not detected, 1 = Video signal detected.
X7% = Window border style number: 000 through 127. 000 = No border.
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Power save off
E 0 PSAV }
Psav 0]
Power save on
E 1 PSAV }
Psav 1]
View power save status
E PSAV }
X6@]
The Quantum Ultra runs in full power
mode (default).
The unit enters low power state that
can be exited only via the Power Save
Off command or a power cycle.
View current power save status X6@.
Power Save
In verbose modes 2 and 3:
Psav X6@]
NOTE: When power save is turned from On to Off, the Quantum Ultra reboots, and network connections must be re-established.
KEY:
X6@ = Power save status: 0 = off (full power mode, default), 1 = power save on.
Resets
Reboot system and save
network settings
Reboot system and
discard network settings
System reset (soft reset)
E 1 BOOT}
Boot 1]
E 3 BOOT}
Boot 3]
E ZXXX}
Zpx]
Absolute system reset but
retain IP settings.
E ZY}
Zpy]
Absolute system reset
E ZQQQ}
Zpq]
Reboot the system and retain the
network settings.
Reboot the system and discard the
network setting changes.
Reset all device settings to factory
defaults.
The project file is deleted and the unit
is rebooted to commit and clear video
outputs. IP configuration and picture
files remain untouched.
Set all device settings to factory
defaults except the IP address, subnet
mask, gateway
address, DHCP, and port mapping.
The project file is deleted, the picture
folder is reset to default images,
and the unit is rebooted to commit
and clear video outputs. The IP
configuration remains untouched.
Set all device settings plus DHCP and
the IP address to factory defaults.
The project file is deleted, the picture
folder is reset to default images, the
IP configuration is reset to default,
and the unit is rebooted to commit and
clear video outputs.
This command also removes the
initial factory-configured serial number
password, and resets it to extron.
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
General information
X#*X%I
Query model name
1I
Query firmware version
Q
Query firmware build
version
*Q
Query part number
N
Grp X#•Win X%•In X!•Typ X$•Blk X4@•Res X8)•Vrt X1#]
(Responses are the same in verbose modes 2 and 3.)
View canvas (output group), window,
input selection, source type, mute
status, input resolution, and vertical
frequency.
X^]
View Quantum Ultra model name X^.
In verbose modes 2 and 3:
Inf01*X^]
View firmware version to the second
n.nn]
decimal place.
In verbose modes 2 and 3:
Ver01*n.nn]
View the full firmware version.
n.nn.nnnn-bnnn]
In verbose modes 2 and 3:
Bld n.nn.nnnn-bnnn]
X&]
View the Quantum Ultra part number.
In verbose modes 2 and 3:
Pno X&]
Information Requests
KEY:
X! = Input number: 0 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.
X# =
X$ =
X% =
X^ =
X& =
X1# =
X4@ =
X8) =
0 = Window without source.
1-999 = Physical video connections on all chassis in the system.
1000-9999 = VNC, image, text, and clock sources defined in the system
Canvas number: 1 through 20. Response is two digits with a leading zero.
0 = All canvases (for window mute and preset recall only)
Source format: 0 = No signal present, 1 = HDMI, 2 = FOX3, 3 = DTP3, 4 = H.264/MJPEG, 5 = VNC, 6 = Clock,
7 = Image file (.bmp, .jpg, .tif, or .png), 9 = Text, 10 = RSS
Window number: 1 through 999. Response is three digits with leading zeros.
0 = All windows (for window mute only)
Quantum Ultra 610, Quantum Ultra 305, Quantum Ultra II 610, Quantum Ultra II 305,
Quantum Ultra Connect 128, or Quantum Ultra Connect 84
Quantum Ultra 610 = 60-1571-01 or 60-1990-01, Quantum Ultra 305 = 60-1734-01 or 60-1989-01,
Quantum Ultra II 610 = 60-1900-01, Quantum Ultra II 305 = 60-1899-01,
Quantum Ultra Connect 84 = 60-1898-01 or 60-1898-11, Quantum Ultra Connect 128 = 60-1898-02 or 60-1898-12
Vertical frequency: Response format is three digits with leading zeros and one decimal place.
Window mute: 0 = Off (unmute) (default), 1 = On (mute window)
Input resolution: Horizontal and vertical dimensions.
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
Information Requests (continued)
View internal temperature E 20STAT }
X1@]
View unit internal temperature X1@ in
degrees Celsius.
E 21STAT }
X1@]
View SBC temperature
View I/O card temperature E 22STAT }
In verbose modes 2 and 3:
21Stat•X1@]
X1@]
In verbose modes 2 and 3:
22Stat•X1@]
View temperature X1@ of the internal
controller (SBC) in degrees Celsius.
View temperature X1@ of the hottest
input or output card.
View HDCP status X4% of output X@.
In verbose modes 2 and 3:
HdcpO X@*X4%]
X4%1 X4%2 X4%3 ... X4%n]
Query HDCP status of all E OHDCP}
View HDCP status X4% of all outputs
outputs
from 1 through n.
In verbose modes 2 and 3:
HdcpO X4%1 X4%2 X4%3...X4%n]
X1)•X1)•X1)•X1)•X1@•X1@•X1@]
Query hardware status
S
View the status of the following
hardware elements in the order shown
below:
<primary psu>, <redundant psu>, <front fan>, <rear fan>, <ambient temp>, <sbc temp>, <card temp>
Example:
Status, verbose modes 2 and 3:
S
Sts1 1 1 1 26 45 54
Primary power supply: 1 (on)
Redundant power supply: 1 (on)
Front fan: 1 (on)
Rear fans: 1 (on)
Ambient temperature: 26 °C
SBC temperature: 45 °C
I/O card temperature: 54 °C
X8%*X1)•X1)•X1)•X1)•X1@•X1@•X1@]
Query hardware status of X8% S
chassis in an expansion
In verbose modes 2 and 3:
X8% Sts*X1)•X1)•X1)•X1)•X1@•X1@•X1@]
system
View the status of the hardware
elements of chassis X8% in an
expansion system.
E LELIC }
Query LinkLicenses
Express Mobile Software Connection, 79-2576-01 ]]
In verbose modes 2 and 3:
ElicL•Express Mobile Software Connection, 79-2576-01 ]]
Display the name of the installed
LinkLicense.
Query HDCP status of an
output
E O X@ HDCP}
In verbose modes 2 and 3:
20Stat•X1@]
X4%]
NOTE: If no license is installed, the response is ]] (two carriage returns with line feeds).
KEY:
X1) = Hardware element status: 1 = On, 0 = Off.
X1@ = Internal temperature in degrees Celsius.
X4% = Output HDCP status:
0 = No active sink device detected (unplugged)
1 = Sink detected, output not encrypted
2 = Sink detected, output encrypted with HDCP (plugged and encrypted)
X8% = Chassis order number in an expansion system: 1 through 5
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
IP Setup
NOTES:
•
Unless noted, all commands apply to LAN A.
•
After adjusting any IP setting, enter the network reboot command E 1BOOT } for the command to take effect.
Set unit name24
E X11@ CN}
Ipn•X11@]
Specify a name for the unit.
NOTE: Up to 15 characters are permitted. No blank or space characters are allowed. Names are not case sensitive. The first
character must be an alpha character (A-Z, a-z). The last character cannot be a hyphen.
View unit name
E CN}
X11@]
View hardware (MAC)
address for LAN A
E 1CH}
X11*]
View hardware (MAC)
address for LAN B
E 2CH}
Set date and time
E X12& CT}
E CT}
View date and time
Verbose Mode
Set verbose mode
View verbose mode
E X12@ CV}
E CV}
In verbose modes 2 and 3:
Ipn•X11@]
In verbose modes 2 and 3:
Iph 1*X11* ]
X11*]
In verbose modes 2 and 3:
Iph 2*X11*]
Ipt•X12&]
View the name of the unit.
View unit media access code (MAC)
address X11* for the LAN A port.
View unit media access code (MAC)
address X11* for the LAN B port.
Set local date and time X12&.
X12&]
View local date and time X12&.
Vrb X12@]
Set the verbose mode.
X12@]
View current verbose mode X12@.
KEY:
X11@ = Unit name: Text string of up to 15 characters: A-Z, 0-9, and hyphen (-).
X11* = Hardware (MAC) address (00-05-A6-xx-xx-xx)
X12@ = Verbose mode: 0 = None (default for Telnet), 1 = Verbose mode on (default for RS-232 and USB), 2 = Verbose mode off,
tagged responses enabled for queries, 3 = Verbose mode and tagged responses for queries enabled.
NOTES:
•
In verbose response mode, the Quantum Ultra Series device returns unsolicited responses for value and setting
changes that may result from a signal change, or a setting adjustment made via another interface.
Example: The processor can send out a notice of a change in some setting without receiving a query via
a PC or a control system. That change could have resulted from an internal process or a selection
made via the VCS program. This is a verbose (wordy) relationship between the controller and a
connected device.
•
If tagged responses are enabled, all “view” commands return the command string plus the data, the same as in
responses for setting a value. Example:
Command: E P X#*X% WNDW}
Response: Wndw P X%*X#*X7*] (tagged) or X7*] (untagged)
X12& = Set date and time format: MM/DD/YY-HH:MM:SS. Example: 08/17/21-13:51:30
View date and time format: Www {day of the week},DD•Mmm•YYYY•HH:MM:SS.
Example: Tue, 17 Aug 2021 13:53:58
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
IP Setup (continued)
DHCP
NOTE: After adjusting IP settings by the CI, CS, or CG commands, you must enter the network reboot command E 1BOOT} for
the command to take effect. This is not required if you use the CISG command.
Set DHCP to On24
E 1DH}
Idh 1]
Set DHCP to Off24
E 0DH}
Idh 0]
View DHCP mode
E DH}
X1)]
In verbose modes 2 and 3:
Idh X1)]
Enable Dynamic Host
Configuration Protocol (DHCP) to
enable automatic assigning of IP
addresses.
Disable DHCP automatic IP address
assignment.
View the DHCP status: On or Off
(default).
NOTE: Attempting to set the IP address, subnet mask, or gateway address while DHCP is on results in an E14 error.
KEY:
X1) = DHCP status: 0 = disabled, 1 = enabled.
Passwords
NOTE: The project credentials are used to open the project file and access the default web page. See the VCS Help File for
additional details on managing accounts and creating a password.
E X13# CA }
Set project administrator
password24
Clear project administrator E • CA }
password24
Ipa•**** ]
Ipa•]
View project administrator
password24
E CA }
****]
In verbose modes 2 and 3:
Ipa **** ]
Set project user
password14, 24
E X13# CU }
Ipu•****]
Set password X13# for the unit.
Passwords are case-sensitive.
Remove the administrator password
from the unit. The user password is
also removed.
The actual password is not displayed.
Four asterisks are returned instead. If
there is no password, **** is omitted
from the response.
Set user password X13# for the unit.
Passwords are case-sensitive.
NOTE: A user password cannot be set unless an administrator password has been assigned.
Clear project user
password24
View project user
password24
E • CU }
Ipu•]
E CU }
**** ]
In verbose modes 2 and 3:
Ipu•**** ]
Remove the user password from the
unit.
The actual password cannot be
viewed. Four asterisks are returned
instead. If there is no password, ****
is omitted from the response.
KEY:
X13# =
Administrator or user password, 128 characters maximum. / \ | * and space characters are not allowed. Passwords
are case-sensitive.
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Command
ASCII Command
(Host to Processor)
Response
(Processor to Host)
Additional Description
E X11# CI}
Ipi•X11#]
Set IP address X11# for the unit.
View IP address24
E CI}
X11#]
View unit IP address X11#.
Set subnet mask24
E X11( CS}
Ips•X11(]
Set subnet mask X11( for the unit.
View subnet mask24
E CS }
X11(]
View the unit subnet mask X11(.
Set gateway IP address24
E X11$ CG}
Ipg•X11$]
Set gateway IP address X11$ for the
unit.
View gateway IP address
E CG}
X11$]
View unit gateway IP address X11$.
E X17^*X11# CISG }
In verbose modes 2 and 3:
Ipg•X11$]
Cisg•X17^*X11# / X17&*X11$]
IP Setup (continued)
IP Addresses
Set IP address24
Set LAN IP address24
Set LAN IP address and
subnet mask24
Set IP address to X11# for LAN X17^.
The response includes subnet mask
prefix / X17& and gateway address
X11$.
E X17^*X11# / X17& CISG }
Cisg•X17^*X11# / X17&*X11$]
E X17^*X11# /X17&*X11$ CISG }
Set LAN IP address,
subnet mask, and gateway
address24
Cisg•X17^*X11# / X17&*X11$]
View all addresses
E X17^ CISG }
X11# / X17&*X11$]
Set IP address to X11# for LAN
X17^ and subnet mask prefix / X17&.
The response also includes current
gateway address X11$.
Set IP address to X11# for LAN
X17^, subnet mask prefix /X17&, and
gateway address X11$.
In verbose modes 2 and 3:
Cisg•X17^*X11# / X17&*X11$]
View IP address X11#, subnet mask
prefix X17&, and gateway address X11$
at one time.
KEY:
X11# = IP address (nnn.nnn.nnn.nnn). Leading zeros in each of the four octets are optional in setting values and are X11$ =
X11( =
X17^ =
X17& =
suppressed in returned values.
Gateway address (nnn.nnn.nnn.nnn). Leading zeros in each of the four octets are optional in setting values and are suppressed in returned values.
Subnet mask (nnn.nnn.nnn.nnn)
Leading zeros in each of the four octets are optional in setting values, and are suppressed in returned values.
Network interface: 1 = LAN A port, 2 = LAN B port.
Prefix representing subnet mask bits (subnet mask value in CISG commands). Default = /24, which represents the default subnet mask, 255.255.255.0.
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Videowall Configuration Software (VCS) Program
The Extron VCS program is a PC-based program for the Quantum Ultra Series that provides a convenient way to
configure the videowall. System configuration is broken down into logical tasks, including output and wall
configuration, source setup, preset design, and EDID Minder. Online and offline editing allows creation and
configuration of systems with or without a Quantum Ultra Series device connected.
Window presets are created by dragging and dropping sources onto a virtual representation of the videowall.
Offline configuration allows for videowall configuration files to be created when the Quantum Ultra Series
processor is temporarily unavailable.
Downloading VCS from the Website
To use the Videowall Configuration Software, download the latest version of the program from the Extron web
page and install it on the PC that will be connected to the Quantum Ultra Series device, as described in the
following sections. You can also download updates to VCS as they become available. To access the software:
1. On the Extron website, hover the mouse pointer over the Download tab (see figure 80, 1), then move the
pointer to the Software link (2) in the Downloads column and click it.
Figure 80. Software Link on the Download Page
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88
2. On the Download Center screen, click the down arrow in the Search Software box for a list of the
downloadable software (see figure 81, 1). If you need an Extron Insider ID number to access this box, see
your Extron representative.
Figure 81. VCS Links on Download Center Page
3. From the drop-down list, select Videowall Configuration Software - VCS (2) .
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4. On the Videowall Configuration Software - VCS Download Center screen, click the link to the active
VCS version (see figure 82, 1). A link to the VCS installer file in your Downloads folder appears.
Figure 82. VCS Download Center Screen
Click the link to locate the installer file, then follow the instructions on the screen to complete the VCS
installation.
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Starting the Configuration Program
To start using the VCS program:
1. Open VCS on your PC either by double-clicking the VCS icon (shown at right) if one was placed on
your desktop during installation, or by clicking Start > All Programs > Extron Electronics>
Videowall Configuration Software. (This opening process may vary with the operating system.)
The Start screen opens, displaying the Connect to Device window, Discover tab (see figure 84).
Figure 83. Connect to Device Screen
2. Select the New side tab (see figure 84, 1) to open the Create New Project screen.
Figure 84. VCS New Project Screen
3. Select the radio button for your Quantum Ultra Series device (Quantum Ultra/Quantum Ultra II
or Quantum Ultra Connect, 2).
NOTE: You cannot proceed without selecting a device type.
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4. Click the Create button (see figure 84, 3 on the previous page). VCS searches for devices that are
connected to the network and are the type of device selected in step 3. The Connection screen displays a
list of detected Quantum Ultra Series devices (see figure 85, 1).
Figure 85. Connection Screen
NOTE: Only devices of the selected type (Quantum Ultra or Quantum Ultra Connect) are displayed in the
Select Device(s) to Add panel (see step 6 to change what is displayed).
5. If no devices appear in the panel, confirm that VCS is using the intended network connection. If not, select a
different network adapter as follows:
a. Click the Network Adapter button (2).
b. On the Network Adapter screen, select the desired network adapter to use to connect to the Quantum
Ultra Series device chassis.
If no network adapters appear on the screen, select the Show All Network Adapters checkbox (see
figure 86, 1).
Figure 86.
Network Adapter Screen
c. Click OK (2) to confirm your selection. The Network Adapter screen closes.
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6. On the Connection screen, locate your device on the list and click the Add to System button at the left of the
device name (see figure 87, 1). Connection information is displayed in the System Devices panel (2).
Figure 87. Adding Devices to the System
If you do not see your device in the Select Device(s) to Add panel:
a. Click Manually Add Device (3). The Manually Add Device window opens (see figure 88).
Figure 88.
Manually Add Device Window
b. In the IP Address field, enter the address of the Quantum Ultra Series device to be connected (see
figure 88, 1).
c. If necessary, select the Quantum Ultra Series device type from the Device Type drop-down menu (2).
d. Click Add. The connection information for the device is displayed in the System Devices panel (see
figure 87, 2).
NOTE: A unit added this way is not shown in the Select Devices to Add panel.
7. Edit IP address settings for your device as needed.
a. In the Select Device(s) to Add panel, click the Edit button (see figure 89, 1).
Figure 89.
Editing a Device IP Address
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93
b. The Communication Settings dialog box opens (see figure 90, 1). In this window, enter a new IP
address and edit other IP settings as desired.
To enable Dynamic Host Configuration Protocol (DHCP), select the DHCP checkbox (1). When this box is
selected, an available IP address is assigned automatically to the unit when it is connected to a
supporting network. All other IP settings fields become read-only.
Figure 90.
Communication Settings Screen
If you added this device manually, click the Device Settings button (shown at
right) on the taskbar (see figure 85 on page 92). On the Device Details screen,
click the Communication Settings button (see figure 91, 1) to display the
Communication Settings dialog box.
Figure 91.
Device Details Screen
For detailed instructions on using VCS to configure the videowall, see the VCS Help File.
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Starting the VCS Program with Expansion Cards
There are some differences in the procedure for starting a VCS project for a system containing expansion cards.
To set up an expansion project:
1. Configure the network settings of each chassis using the Quantum Ultra Control Panel (see Modifying
Network Settings from the Control Panel on page 16 or SIS commands via USB or RS-232 (see the IP
Setup commands starting on page 85).
NOTE: You must configure the IP addresses of the units before continuing.
2. On the VCS Start screen, select the New tab (see figure 92, 1).
3. On the Create New Project screen, select the Quantum Ultra/Quantum Ultra II radio button (2), then
click Create (3).
Figure 92. New Tab on the Start Screen
NOTE: You cannot proceed without selecting a device type.
4. On the New Project connection screen, each listed device with expansion cards is preceded by a Configure
Expansion button in place of an Add to System button (see figure 93, 1). Click the Configure Expansion
button for one of the expansion devices. (Figure 93 shows an expansion system with two chassis. There can
be up to five chassis in an expansion system.)
Figure 93. Connection Screen for an Expansion System
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95
The Confirm Expansion System window opens (see figure 94), showing the IP addresses of all Quantum
Ultra devices with expansion cards, listed in their order in the chain, with the primary device at the top.
Figure 94. Confirm Expansion System Prompt
5. If all the information on this screen is correct, click the Confirm button at the bottom of the screen (1).
NOTE: If the IP address of a connected device in the chain is not found, this window indicates which
device is missing. Click Cancel (2) to return to the New Project connection screen.
A prompt window appears, indicating that the initial configuration is complete and that the system will shut
down.
6. Click OK on the prompt to close it. The reboot starts automatically and takes a few minutes to complete. When
the connection screen is displayed, the device list contains the primary chassis, representing the expansion
system and showing Quantum Ultra Expansion in the Model column (see figure 95, 1). The information in
the rest of the columns (IP Address, Device Name, and Connection columns) applies to the primary device
in the chain.
7. Click the Add to System button in front of the Quantum Ultra Expansion line (2) to add the expansion
chain to the System Devices panel.
Figure 95. Quantum Ultra Expansion Chain in the Device Discovery Panel
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96
8. Only information on the primary device is displayed in the System Devices panel. However, an Expansion
Device Details button appears below the device in the panel. Click this button to display a drop-down list of
the IP addresses of all the chassis in the chain (see figure 96, 1).
Figure 96. Expansion Details List in the System Devices Panel
9. Configure the videowall (see the VCS Help File).
Manually adding an expansion system
If the desired expansion device does not appear on the NewProject discovery screen, configure the expansion
system manually as follows:
1. On the NewProject connection screen, Select Devices to Add panel, click the Manually Add Device
button (see figure 87, 3 on page 93).
2. On the Manually Add Device window, click the Manually Configure Expansion button (see figure 97, 1).
Ignore the other fields.
Figure 97. Manually Add Device Window
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3. On the Manually Configure Expansion screen, enter the IP addresses of the devices in the expansion
system. Be sure to enter the addresses in the order the devices are connected in the chain, with the primary
device address in the top (first) field (see figure 98, 1).
Figure 98. Manually Configure Expansion Screen
4. Click Confirm (2). The system restarts, then after approximately 2 minutes displays the expansion system
as a single item on the device list with the model name Quantum Ultra Expansion (see figure 95, 1 on
page 90).
5. Go to step 6 of the “Starting the VCS Program with Expansion Cards” procedure on page 83, and complete
the procedure as described.
NOTE: If the Quantum Ultra Expansion line does not appear on the connection screen, add the primary
device manually (see If you do not see your device in the Select Device(s) to Add panel on
page 93).
Creating an expansion project offline
If your Quantum Ultra or Ultra II units have not yet been installed, or if you are temporarily unable to connect to it,
you can create your expansion project offline and upload it when the unit is ready.
1. On the Connect to Device screen, select the New side tab (see figure 83, 1 on page 78).
2. On the Create New Project screen, select the Quantum Ultra / Quantum Ultra II radio button, then click
Create.
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3. On the VCS Connection screen, click the Manually Add Device button (see figure 99, 1).
Figure 99. Manually Add Device Button on the Connection Screen
4. In the Manually Add Device dialog box, select the Hardware Configuration: Manual radio button (see
figure 86, 1).
Figure 100. Manually Add Device Dialog Box
The card configuration dialog box opens (see figure 101 on page 100).
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Figure 101.
Card Configuration Dialog Box
5. Enter the IP address of the primary unit in the IP Address field (1).
6. From the Device Type menu (2), select your Quantum Ultra Series model.
7. Configure the primary chassis:
a. Under Card Arrangement, each card slot has a drop-down list from which to select the type of card that is
(or will be) installed in that slot of the primary chassis. When this dialog box opens, only the first card slot
has a drop-down list, with Empty selected for Slot 1.
b. From the Slot 1 drop-down list (3), select an input card: IN SMD 100, IN4HDMI, IN4FOX3, IN4DTP3, or
IN4HDMI 4K PLUS.
NOTE: The primary chassis must contain at least one input card. All input cards must be installed
above the first non-expansion output card in the chassis (see Card Locations - Quantum Ultra and
Ultra II 610 and 305 on page 22 for the order in which the different input and output card types must
be installed in the chassis).
c. Select the rest of the input and output cards for the primary chassis.
The last card in the primary chassis must be an Expansion OUT card, to which the first secondary chassis
is connected (4).
8. Configure the first secondary chassis. When the Expansion OUT card is selected for the primary chassis, an
additional set of fields drops down for the first secondary chassis (5).
a. Enter the IP address of the secondary chassis in the IP Address field, and select the secondary chassis
type from the Device Type drop-down list.
b. Select input and output cards for the secondary chassis slots as needed.
c. If the system contains another secondary chassis, select EXPANSION OUT for the last slot.
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9. Repeat step 8 for each additional secondary chassis in the system (up to four secondary chassis are
permitted).
NOTES:
•
The first card of each secondary chassis is always an Expansion IN card (see figure 100, 6 on
page 99). This card cannot be changed.
•
All input cards must be installed above the output cards in the expansion system. Therefore, a
secondary chassis can contain input cards only if all chassis above it in the chain contain only
input cards.
•
The last card in an expansion system cannot be an expansion card. If the system includes a Dante
(OUT32AT) card, it must be the last card in the system.
10. When finished configuring primary and secondary chassis, click Add (7). The window closes and the
expansion system is added to the System Devices panel.
11. When ready to apply the new project to the expansion system, click Connect in the System Devices panel
(see figure 99, 1 on page 98).
Figure 102.
Connect Button in System Devices Panel
Editing Network Settings Online
1. While connected to the expansion system in VCS, select the Device Settings tab on the VCS main screen.
2. In the Device Details panel of the Device Settings screen, click the Communication Settings button.
3. On the Communication Settings screen, select the radio button for the device in the expansion system for
which you are changing the network settings (Primary or Secondary, see figure 103, 1).
Figure 103.
Communication Settings Online
4. Make the desired changes to the network settings.
5. Click Apply at the bottom of the screen.
6. Click OK on the Update Settings prompt to commit the changes and reboot the unit.
Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control
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Editing Network Settings Offline
An existing project file can be used for multiple expansion systems. To change the network settings of the chassis
that is saved in the project file:
1. Open the project file of the expansion system and select the Device Settings tab.
Figure 104.
Device Settings Tab on the Task Bar
2. Click Communication Settings in the Device Details panel of the Device Settings screen (see figure 91,
1, on page 94).
3. Select the Primary or Secondary radio button (see figure 105, 1) for the device for which you are changing
the network settings.
Figure 105.
Communication Settings Offline
4. (Optional) Select a Connection Type radio button (2) for the primary device (TCP/IP or USB).
5. Make the desired changes to the network settings.
6. Click Apply on the Communication Settings screen.
NOTES:
•
If the connection type for the primary device is set to TCP/IP, only the IP Address can be changed.
If the connection type is set to USB, only the Device Name can be changed.
•
For secondary devices, only the IP address can be changed. The connection type cannot be
changed.
Reconfiguring an expansion system
At some point you may need to dismantle the expansion system in order to:
•
Use the chassis individually rather than as an expansion system.
•
Swap out a chassis (for example, if one of the units breaks due to a hardware failure).
•
Create a new expansion system by removing or adding chassis.
To redo the configuration or repurpose the chassis into different systems:
1. Connect to the expansion system and select Reset Devices from the Tools menu.
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2. In the Reset Devices window (see figure 106, 1), select the second radio button: Reset Device Settings
and Delete All Files (Retains TCP/IP Settings). The system reboots. After approximately 2 minutes,
the expansion devices appear listed separately in the device discovery panel, as shown in figure 93 on
page 95.
Figure 106.
Reset Devices Window
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Maintenance
The Quantum Ultra 610 has several parts that are user-replaceable, should they fail, wear out, or no longer meet
your requirement. On the Quantum Ultra 305, only the input and output cards can be replaced. The Quantum
Ultra Connect models have no user-replaceable parts, therefore, these maintenance procedures do not apply to
them.
This section provides instructions for replacing these parts, which you can order from your Extron representative
or by going to www.extron.com. All these replacements are performed from the front panel.
The following topics are discussed in this section:
•
Front Panel - Quantum Ultra and Ultra II 610
•
Replacing Input and Output Cards
•
Replacing a Power Supply - Quantum Ultra and Ultra II 610
•
Replacing the Power Supply Front Fan - Quantum Ultra 610 Only
•
Replacing a Disk Drive - Quantum Ultra and Ultra II 610
•
Replacing the System Board Computer (SBC) Assembly - Quantum Ultra and Ultra II
Front Panel — Quantum Ultra and Ultra II 610
Accessing the Quantum Ultra and Ultra II 610 Front Panel
To access the Quantum Ultra and Ultra II 610 front panel, open the front panel door as follows:
1. Insert a coin, such as a penny, in the slot on the front panel lock and rotate it one quarter turn
counterclockwise, until the dot above the slot faces Open.
LOCK
LOCK
OPEN
Figure 107. Front Panel Door Lock (Shown in Locked Position)
2. Pull the front door all the way down (see figure 108).
Quantum Ultra Series Videowall Processing Systems • Maintenance
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Figure 108. Front Panel Door Open
3. When finished with maintenance tasks, lift up the front panel door until it is in place.
4. Holding the door closed, use a coin to rotate the lock clockwise until it is in a vertical position.
The power supplies and fans can be removed and replaced while the system is powered on. To replace the SBC
and drives, the system must be powered off.
The items that may need to be replaced at some time during the lifetime of the Quantum Ultra 610 are accessed
via the front panel. Most of these items are held in place by thumbscrews.
ATTENTION:
•
Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent
access to the panel.
•
Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur au
panneau.
NOTE: The thumbscrews cannot be removed completely.
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Front Panel Features
Figure 109 shows the front panels of a Quantum Ultra 610 and a Quantum Ultra II 610.
Quantum Ultra 610
A
F
B
C
D
E
H
G
Quantum Ultra II 610
A
F
A
B
C
D
B
C
G
H
Power supply levers
Primary power supply
Redundant power supply
Protective cover panel (Quantum Ultra 610 only)
E
F
G
H
Power supply (front) fan (Quantum Ultra 610 only)
C: drive
D: drive
System Board Computer (SBC)
Figure 109. Front Panels (Behind the Door)
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A Power supply levers — Rotate these latches to release the power supplies for removal, or to assist in
installing the power supply completely onto the connector (see Replacing a Power Supply Quantum Ultra 610 starting on page 109).
B Primary power supply — Main power supply that provides power to the processor. This power supply can
be replaced if necessary without powering off the system (hot-swappable) (see Replacing the Primary
Power Supply on page 109).
C Redundant power supply — A secondary or backup power supply that can continue to power the
Quantum Ultra 610 if the primary supply fails. This power supply can also be replaced without powering off
the system (see Replacing the Redundant Power Supply on page 114).
D Protective cover panel (Quantum Ultra 610 only) — This panel protects the front fan and guides air into the
power supplies. You must remove this panel in order to replace the power supplies or the front fan.
E Power supply (front) fan (Quantum Ultra 610 only) — Cools the power supplies. This fan can be replaced
without powering off the system (see Replacing the Power Supply Front Fan - Quantum Ultra 610 on
page 115).
NOTE: On the Quantum Ultra II 610, this fan is located inside the power supply casing and is not is not
user-replaceable.
F C: drive — This write-protected drive contains the embedded operating system and the Quantum Ultra
Series firmware.
G D: drive — This drive can be used to store user files such as pictures and system configuration data.
H System Board Computer (SBC) — This assembly contains the two hard drives (C: and D:) and the SBC,
which runs the Quantum Ultra Series firmware.
Replacing Input and Output Cards
When you place an order for a Quantum Ultra Series processor, you specify how many input and output cards are
loaded when the product is shipped. However, if your application changes, you may want to purchase additional
cards from Extron and replace one or more of the original cards.
For example, you might start out with three input cards and three output cards, then decide you want five output
cards and only two input cards. You would need to order two more output cards, and remove one input card.
When designing your configuration, keep in mind the following restrictions:
•
There must be at least one input and one output card installed.
•
All the input cards must be installed in card slots above the output cards. Do not intersperse input cards with
output cards (see Card Locations — Quantum Ultra and Ultra II 610 and 305 on page 22).
To replace an input or output card:
1. Power off the Quantum Ultra Series processor.
ATTENTION:
•
The input and output cards are NOT hot-swappable and cannot be replaced while the unit is
operating. Always power off the processor before inserting or removing a card.
•
Les cartes d’entrée et de sortie NE sont PAS interchangeables à chaud et ne peuvent être
changées lors du fonctionnement de l’unité. Veillez à toujours mettre hors tension le processeur
avant de retirer une carte.
2. On the processor rear panel, loosen the two thumbscrews at the right and left edges of the card to be
removed (see figure 111 on the next page for the locations).
3. Slide the card out of the chassis.
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4. Inside the card slot are guides on both sides to ensure the replacement card is aligned correctly. Slide the
new card into the slot with its side edges in the card guides. Press the card firmly into place, so that its
outside edge is flush with the rear panel of the chassis.
Slide the card in
between the side guides.
Guide
Figure 110.
Input or Output Card Guides
NOTE: The card is not completely in place until you hear or feel it snap into the connector at the end of
the card. If you do not feel it snap into position, press on it more firmly until you do.
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5. Use a screwdriver to tighten each thumbscrew on the card by pressing inward on the screw head while
rotating the screw clockwise until it is tight (see figure 111).
Align card and
slide into slot.
Thumbscrews
(2 per card)
Figure 111.
Installing a New Input or Output Card
6. When finished removing and installing cards, power the unit on.
Replacing a Power Supply — Quantum Ultra and Ultra II 610
The Quantum Ultra and Ultra II 610 each have a primary and a redundant power supply unit (PSU) to ensure
continued, uninterrupted operation if a power supply should fail. However, if a power supply does fail, you should
replace it at your earliest convenience. The power supplies are hot-swappable, that is, one can be replaced while
the unit is operating and the other power supply is supplying power.
Replacing the Primary Power Supply
This section describes the procedure for replacing the primary power supply. If the redundant power supply needs
to be replaced, some additional steps are required (see Replacing the Redundant Power Supply on page 114).
To remove and replace a power supply:
1. Using a screwdriver, loosen the two thumbscrews on the power supply and on the protective cover panel
(Quantum Ultra 610 only, see figure 112, 1 on the next page.
ATTENTION:
•
Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent
access to the panel.
•
Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur
au panneau.
NOTE: The thumbscrews cannot be removed completely from the plates.
Quantum Ultra Series Videowall Processing Systems • Maintenance
109
3 Turn the lever
to unlock.
Figure 112.
1 Loosen the thumbscrews.
2 Take off the panel.
Unfastening the Power Supply — Quantum Ultra 610
2. Quantum Ultra 610 only: Remove the cover panel (2).
NOTE: Because the Quantum Ultra II 610 does not have fans outside of the power supply casings, it does
not have a protective cover panel that needs to be removed.
3. Rotate the lever to the right (3) until it is in a horizontal position, parallel to the top and bottom of the unit.
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4. As you rotate the lever, the power supply slides toward the right. Continue sliding the power supply to the
right as far as possible (see figure 113, below, and figure 114, 1 on page 111).
1 Slide the power supply unit to the right.
2 Slide the unit out.
Figure 113.
Rotating the Latch and Sliding the Power Supply to the Right and Out
(Quantum Ultra 610)
Quantum Ultra Series Videowall Processing Systems • Maintenance
111
1 Slide the unit to the right.
2 Slide the unit out.
Figure 114.
Sliding the Power Supply Out (Quantum Ultra II 610)
5. Lift the power supply up slightly and slide it toward you, out of the chassis (see figure 113 on page 111 and
figure 114, 2).
6. Slide the new power supply into the empty slot vacated by the old power supply, until its back panel is flat
against the back wall of the power supply compartment.
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NOTE: There are two keyhole slots in the back wall and one on the front surface of the power supply
compartment. The power supply has three protruding pegs (see figure 115, 1).
1
Figure 115. Pegs on the Back of the Power Supply
These pegs must be in the slots on the back wall and front surface of the power supply compartment
when you slide the power supply all the way in. Otherwise, the power supply does not lie flat against
the back of the compartment, the levers cannot lock the PSU in place, and the supply does not
function.
If the power supply is in place, its front panel is flush with the front panel of the other power supply. If
the new power supply is not even with the other one, slide the new one out again and lift it up slightly
as you slide it in again, until it touches the back of the compartment.
7. When the power supply is in position, slide it to the left as far as you can without forcing it.
8. Ensure that the round end of the locking lever on the power supply (see figure 116, 2) is positioned between
the two pegs (1), located on the chassis adjacent to the power supply, then rotate the lever clockwise until
the power supply is locked in place.
1
2
Main Power Supply
Redundant Power Supply
2
1
Slide the round end of the lever (2) between the
two pegs (1) when installing a power supply.
Figure 116.
Positioning the Lever between the Two Pegs on the Chassis
9. Use a screwdriver to tighten the two thumbscrews on the power supply as follows:
a. Grasp the screw firmly and press it inward.
b. Continue to press inward as you turn the screw to the right, until it is securely in place.
10. Reattach the protective cover panel (Quantum Ultra 610 only, see figure 112, 2 on page 109).
Quantum Ultra Series Videowall Processing Systems • Maintenance
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Replacing the Redundant Power Supply
Replacing the redundant (bottom) power supply requires some additional steps to be performed within the
procedure described in the previous section. The primary and redundant power supplies are essentially the same
unit, but they are configured slightly differently in order to fit into their slots in the chassis.
The replacement power supply kit is shipped with the power supply configured to replace the top (primary) PSU. If
the lower (redundant) power supply fails instead, you must replace the front and back metal plates of the new
PSU with those of the failed redundant power supply.
1. Perform steps 1 through 5 of the primary power supply replacement procedure, starting on page 102, to
remove the redundant power supply from the chassis.
2. Remove the front plate (containing the latch, handle, and thumbscrews) from the failed redundant power
supply by unfastening the three round-headed Philips screws at the top of the plate (see figure 117). Retain
the front plate and screws to attach to the replacement power supply in step 5.
Remove three screws.
Figure 117.
Removing the Plate from the Failed Redundant Power Supply Front Panel
3. Remove the metal strip from the back of the failed redundant power supply by unfastening the three flatheaded screws (see figure 118). Retain the back plate and screws to reattach the strip in step 6.
Remove three screws.
Figure 118.
Removing the Metal Strip from the Failed Power Supply Back Panel
4. Remove the front and rear panels from the replacement power supply by unfastening the three screws on
the front and back panels. (These panels and screws are no longer needed.)
5. Attach the front plate that was removed from the failed redundant power supply in step 2 to the three holes on
the back panel of the replacement power supply. Use the three round-headed screws that also were removed
in step 2.
6. Attach the metal strip from the failed power supply to the three holes on the front of the replacement power
supply, using the three flat-headed screws removed in step 3.
7. Perform steps 6 through 10 of the primary power supply replacement procedure, starting on page 106.
Quantum Ultra Series Videowall Processing Systems • Maintenance
114
Replacing the Power Supply Front Fan — Quantum Ultra 610 Only
The largest (front) fan cools the power supplies on the Quantum Ultra 610 (the fans of the Quantum Ultra II 610
power supplies are within the power supply casings and are not user-replaceable).
If a Quantum Ultra 610 power supply fan fails, you can order a new one from www.extron.com and replace it as
described in this section. This fan is hot-swappable, that is, it can be replaced while the Quantum Ultra 610 is
operating, without the need to power down the unit.
ATTENTION:
•
When a fan fails, replace it immediately. Do not run the unit for a long period without a fan.
•
Lorsqu’un ventilateur cesse de fonctionner, remplacez-le immédiatement. Ne prolongez Pas le
fonctionnement de l’unité sans ventilateur.
1. Use a screwdriver to loosen the two thumbscrews on the cover panel and remove the panel (see figure 119).
Loosen the thumbscrews.
Take off the panel.
Figure 119.
Removing the Cover Panel
2. Use a screwdriver to loosen the thumbscrew that holds the fan to the chassis (see figure 120, 1 on
page 115). The thumbscrews cannot be removed completely.
ATTENTION:
•
Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent
access to the panel.
•
Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur
au panneau.
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3. Disconnect the small fan cables (see figure 120, 2).
Fan
Cables
1 Loosen the thumbscrew.
2 Disconnect the cables.
Figure 120.
Detaching the Front Fan
4. Slide the fan out.
Figure 121.
Sliding the Front Fan Out of the Chassis
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116
5. The replacement fan has two tabs on the back (see figure 122). These tabs fit into two slots in the back of the
fan compartment of the chassis (see figure 123).
Tabs
Figure 122.
Tabs on the Front Fan
Align the new fan with the right wall of the chassis, the tabs facing toward the back and the thumbscrew and
cables facing outward, toward you (see figure 123).
Slots for tabs.
Figure 123.
Slots for Tabs in the Back of the Fan Compartment
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117
6. Slide the fan straight back into the chassis until the tabs are inserted into the slots (see figure 124, 1).
Ensure the ends of both cables are not trapped behind or under the fan and are accessible from the front.
1
Figure 124.
Inserting the Replacement Fan
7. When the fan unit is in place, use a screwdriver to tighten the thumbscrew.
8. Connect the two fan cables.
Replacing a Disk Drive — Quantum Ultra and Ultra II 610
The Quantum Ultra has two solid state hard disk drives:
•
Drive C — Contains the internal operating system and hardware drivers (see figure 125, 1).
•
Drive D — Contains system configuration data. This drive can also store local source content, such as image
files (2).
One or both of these drives can be removed and replaced if they should fail during operation.
NOTE: The System Board Computer (SBC) assembly contains the two disk drives and the system computer.
This entire assembly can be removed and replaced if necessary. However, it is not necessary to remove
the entire SBC in order to replace only the disk drives.
1
Figure 125.
2
Disk Drives C and D
ATTENTION:
•
These drives are NOT hot-swappable and cannot be replaced while the unit is operating. Always
power off the Quantum Ultra before removing a drive.
•
Ces disques NE sont PAS interchangeables à chaud et il est impossible de les changer durant le
fonctionnement de l’unité. Mettez toujours hors tension le Quantum Ultra avant de retirer un disque.
Quantum Ultra Series Videowall Processing Systems • Maintenance
118
To replace a disk drive:
NOTE: Before replacing a disk drive, confirm you have copies of the following files related to your Quantum
Ultra system:
•
Project file currently loaded on the device
•
Picture files currently loaded on the device
•
Commissioning Report
Use VCS to connect to the unit and obtain the project file and commissioning report (see the VCS Help File
for instructions to obtain these items). Picture files can be downloaded from the D: drive of the unit using
the System HDMI and USB connections.
1. Shut down the unit and disconnect the power.
2. Use a screwdriver to loosen the thumbscrew on the drive (see figure 126, 1) by rotating it to the left.
NOTE: The thumbscrews cannot be removed completely.
1 Loosen the thumbscrew
2 Slide the hard drive out.
Figure 126.
Removing the Disk Drive
ATTENTION:
•
Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent
access to the panel.
•
Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur
au panneau.
3. Grasp the thumbscrew firmly and pull the drive straight toward you until it is free (2).
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4. Insert the replacement drive so that the right and left edges pass under the inside edges of the three screws
on the right and left sides of the drive (see figure 127, 1).
NOTE: The second and third pairs of screws are not visible. However, if you press the drive straight back
after it passes under the first pair of screws, without letting its front edge rise up, it passes under the
remaining screws as well.
Insert both ridges under the screw heads.
3
1
2
Ridges
Figure 127.
Inserting the Hard Drives
5. Continue pressing the drive into its space until it stops. The pins on the back edge of the drive (2) insert into
the receptacles on the board at the back of the compartment (3).
6. Use a screwdriver to tighten the thumbscrew and secure the drive in place.
7. Power the system back on. New firmware is automatically installed before you are able to proceed.
8. After the firmware is successfully loaded, reset the Quantum Ultra 610 using the Control Panel. Select the
Reset All Settings and Delete All Files option on the Reset Device screen (see Resetting the Device
from the Control Panel on page 70).
9. Set the IP address of the Quantum Ultra 610 device. Use the Control Panel (see Modifying Network
Settings from the Control Panel on page 16), VCS (see the Quantum Ultra VCS Help File), or SIS (see Set
IP address on page 87).
10. Use the latest project file to connect to the device via VCS and confirm the system is operational.
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Replacing the System Board Computer (SBC) Assembly — Quantum Ultra 610
and Ultra II 610
The System Board Computer assembly contains the system computer and the two hard disk drives. This entire
assembly can be removed and replaced if necessary.
ATTENTION:
•
The SBC assembly is not hot-swappable and cannot be replaced while the unit is operating. Always
power off the unit before removing the SBC assembly.
•
L’ensemble de composants SBC n’est pas interchangeable à chaud et il est impossible de le changer
durant le fonctionnement de l’unité. Mettez toujours hors tension le Quantum Ultra avant de retirer
l’ensemble SBC.
Removing the SBC Assembly
1. Shut down the unit and disconnect the power.
2. Unplug the lower fan cable from the 3-pin connector at the right front corner of the SBC assembly (see
figure 128).
Fan Cable
Figure 128.
Unplugging the Fan Cable
Quantum Ultra Series Videowall Processing Systems • Maintenance
121
3. Use a screwdriver to loosen the thumbscrews at the right and left edges of the assembly (see figure 129, 1).
The thumbscrews cannot be removed completely.
ATTENTION:
•
Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent
access to the panel.
•
Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur
au panneau.
4. Pull the handle on the SBC (2) toward you until the assembly is free of the chassis.
Loosen the thumbscrews (2).
1
2
1
Figure 129.
Removing the SBC Assembly
5. Remove the two hard drives from the SBC assembly and set them aside. They are used with the new
assembly (see Replacing a Disk Drive - Quantum Ultra and Ultra II 610 on page 118).
NOTE: It is not necessary to replace the disk drives whenever you replace the SBC. If either or both
drives are functioning adequately, remove them first, then reinstall them after installing the new SBC.
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Installing a New SBC Assembly
To install a new SBC assembly:
1. Align the edges of the new assembly with the tracks inside the chassis on the right and left sides (see
figure 130).
Figure 130.
Tracks to Insert the SBC Assembly
2. Slide the assembly into the chassis and press it firmly into place, so that the pins on the back of the SBC
board are plugged into their receptacles on the chassis.
NOTE: The SBC assembly is not completely in place until you hear or feel it snap. If you do not feel it
snap into position, press on it more firmly until you do.
3. Use a screwdriver to tighten the right and left thumbscrews on the SBC assembly.
4. Attach the lower fan cable to the 3-pin connector in the right front corner of the SBC (see figure 128 on
page 121 for the location).
5. Reinstall the hard drives on the SBC assembly (see Replacing a Disk Drive — Quantum Ultra and
Ultra II 610 on page 118).
6. Power the system back on.
Quantum Ultra Series Videowall Processing Systems • Maintenance
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Reference
This section contains information on cleaning and mounting the Quantum Ultra. The following topics are
discussed:
•
Best Practices for Cleaning Your Extron Products
•
Mounting the Quantum Ultra Series
Best Practices for Cleaning Your Extron Products
Depending on the device, application, and location, there may be
times when it becomes necessary to clean your Extron product.
Frequently touched devices, such as touchscreens and button
panels, require regular cleaning to ensure their surfaces remain
sanitary. Plastic surfaces and cosmetic finishes can be damaged by
long term exposure to chemicals. Therefore, Extron recommends the
following guidelines when cleaning our products.
All Extron products can be safely cleaned with:
•
70% concentration or higher isopropyl alcohol
•
Disinfectant cleaners that:
•
Are non-ammonium based (for example, contains no
ammonium chloride).
•
Contain 2% or less sodium hypochlorite (for example, 2% bleach, 98% water).
Regardless of the device, it is important to follow these general guidelines when cleaning:
1. If possible, unplug the device.
2. Spray the cleaner on a lint-free cloth until the cloth is damp.
3. Do not spray the cleaner directly onto the product.
4. Gently clean the product surface using the cloth.
Your health and safety are an Extron priority. Keeping devices clean, especially those in high-traffic environments
and high-use applications, is a crucial step in minimizing the spread of infections. Please contact Extron if you
have any questions about the guidelines outlined in this section or if you have a question about cleaning a specific
Extron product.
Quantum Ultra Series Videowall Processing Systems • Reference
124
Cleaning Fiber Optic Connectors and Cables
To obtain optimum optical performance, ensure the fiber optic cables and connectors are properly cleaned. Both
the fiber and connector ends should be cleaned immediately before connecting.
WARNING:
ADVERTISSEMENT :
•
Always handle, use, and dispose of chemicals in accordance with the safety instructions of the
manufacturer. Some chemicals may be toxic if swallowed.
•
Toujours manipuler, utiliser, et jeter les produits chimiques conformément aux consignes de sécurité du
fabricant. Certains produits chimiques peuvent être toxiques en cas d’ingestion.
•
Ensure that no optical signal is present in the fiber during cleaning. Always be certain the cable is
disconnected at both ends and the equipment is off prior to cleaning.
•
Assurez-vous que aucun signal optique n’est présent dans la fibre lors du nettoyage. Il est important de
veiller à ce que le câble soit toujours déconnecté aux deux extrémités et que l’équipement soit hors
tension avant le nettoyage.
Connectors
1. Moisten a lint-free wipe with alcohol (damp, but not saturated), or use a pre-moistened wipe.
2. Wipe the ferrule end-face in a twisting and wiping motion.
3. Repeat twice, using a clean area of the dampened wipe each time.
4. Repeat wiping action using a dry lint-free wipe.
5. Inspect the end-face under magnification (100x minimum) to ensure debris and contaminants are removed.
Cables
WARNING:
ADVERTISSEMENT :
•
Always wear eye protection when using compressed air.
•
Veillez à toujours porter des lunettes de protection lorsque vous utilisez de l’air comprimé.
•
Never inspect or look into the end of terminated fibers while the cables are connected to equipment as
invisible laser radiation may damage eye tissue.
•
Ne jamais inspecter ni regarder le bout des fibres raccordées lorsque les câbles sont connectés aux
équipements car le rayonnement laser invisible peut entraîner des lésions oculaires.
1. Moisten the end of a lint-free swab with alcohol.
2. Remove excess alcohol from the swab with a dry, clean wipe.
3. Insert the swab into either end of the cable.
4. Clean, using a scrubbing motion.
5. Remove the swab using a rotating motion.
6. Using clean, compressed air, blow out the cable until dry.
Quantum Ultra Series Videowall Processing Systems • Reference
125
Mounting the Quantum Ultra Series
The Quantum Ultra Series processor can be placed on a tabletop or mounted in a rack (recommended).
CAUTION: The Quantum Ultra 610 and Ultra II 610 chassis are very heavy. When they are fully populated
with input and output cards, their weight can be up to 87 lbs (39.5 kg).
It is strongly recommended that you seek assistance when lifting or moving the unit.
ATTENTION : Le processeur Quantum Ultra est très lourd. Lorsqu’il est entièrement équipé de cartes
d’entrée et de sortie, son poids peut être jusque 39.5 kg (87 lbs).
Il est fortement recommandé que vous soyez assisté lorsque vous soulevez ou que vous déplacez l’unité.
UL Guidelines for Rack Mounting
The following Underwriters Laboratories (UL) guidelines pertain to the installation of the Quantum Ultra Series
processor into a rack:
CAUTION:
•
Elevated operating ambient temperature — If the equipment is installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consider installing the equipment in an environment compatible with the maximum
ambient temperature (TMA) of 95 ºF (35 ºC).
•
Reduced air flow — Install the equipment in the rack so that the amount of air flow required for safe
operation of the equipment is not compromised.
•
Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not
create a hazardous condition.
•
Circuit overloading — When connecting the equipment to the supply circuit, consider the connection
of the equipment to the supply circuit and the effect that circuit overloading might have on overcurrent
protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.
•
Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay
particular attention to supply connections other than direct connections to the branch circuit (such as
the use of power strips).
Quantum Ultra Series Videowall Processing Systems • Reference
126
Consignes UL pour le Montage en Rack
Les consignes UL (« Underwriters Laboratories ») suivantes concernent l’installation en rack d’un boîtier Quantum
Ultra :
ATTENTION :
•
Température ambiante élevée — En cas d’installation de l’équipement dans un rack fermé ou
composé de plusieurs unités, la température du rack peut être supérieure à la température ambiante.
Par conséquent, il est préférable d’installer l’équipement dans un environnement qui respecte la
température ambiante maximale (Tma) spécifiée par Extron.
•
Réduction du flux d’air — Si l’équipement est installé dans un rack, veillez à ce que le flux d’air
nécessaire pour un fonctionnement sécurisé de l’équipement soit respecté.
•
Charge mécanique — Installez l’équipement en rack de manière à éviter toute situation dangereuse
causée par le déséquilibre de la charge mécanique.
•
Surcharge électrique — Lorsque vous connectez l’équipement au circuit d’alimentation, observez la
connexion de l’équipement et étudiez les effets possibles d’une surcharge du circuit sur les protections
contre les surintensités et les conducteurs d’alimentation. Consultez à cet égard les indications de la
plaque d’identification de l’équipement.
•
Mise à la terre — Assurez-vous que l’équipement est correctement mis à la terre. Accordez une
attention particulière aux connexions électriques autres que les connexions directes au circuit de
dérivation (ex. : les multiprises).
Rack Mounting Requirements
In addition to the UL guidelines (see UL Guidelines for Rack Mounting on the previous page), observe the
following when mounting the processor:
Support
Always use additional support at the sides or rear of the Quantum Ultra unit, attached to both the front and rear
rack posts. Ensure that the shelf or other mounting accessories can support the full weight of the unit.
ATTENTION:
•
Do not rely on the processor mounting flanges to support the full weight of the unit. These must be
used only to secure the unit within the rack.
•
Veuillez ne pas utiliser les brides de montage du processeur pour le support du poids total de l’unité.
Celles-ci doivent être utilisées uniquement pour fixer l’unité dans le rack.
•
Do not stand other units directly on top of the processor when it is rack mounted because this can
overload the mountings.
•
N’installez pas d’autres produits directement au-dessus du processeur lorsque celui-ci est monté en
rack : cela risquerait de surcharger les éléments de montage.
Ventilation
Ensure that sufficient airflow is provided to satisfy the ventilation requirements of all items of equipment installed
in the rack.
A ventilation gap of at least 4 inches (10 cm) must be left between the side panel vents of the Quantum Ultra and
adjacent surfaces or equipment.
Quantum Ultra Series Videowall Processing Systems • Reference
127
Rack Mounting Procedure
The Quantum Ultra Series processors are housed in rack-mountable metal enclosures with mounting flanges for
standard 19-inch racks.
Mount the unit as follows (see figure 131 for an example):
1. Insert the unit into the rack, aligning the holes in the mounting flanges with those in the rack.
2. Secure the processor to the rack using the supplied bolts.
CK
LO
EN
OP
S
TU R
STAY POWER
AR
WE
IM
PR
T PO NS
AN
ND
T FA
ON
NS
FR
FA
AR
RE
10
A6
TR OR
UL CESS
M
TU PRO
AN ALL
QU EO W
DU
RE
VID
Figure 131.
Rack Mounting the Quantum Ultra Processor
ATTENTION:
•
Because of the weight of the Quantum Ultra Series processor, you must provide additional support for
the unit from the back.
•
Compte tenu du poids du processeur Quantum Ultra Series, vous devez fournir plus de capacités de
support à l’arrière de l’unité.
Quantum Ultra Series Videowall Processing Systems • Reference
128
Extron Warranty
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling
care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized
modification to the product. Extron Electronics makes no further warranties either expressed or
implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no
event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this
product even if Extron Electronics has been advised of such damage. Please note that laws vary from state to state
and country to country, and that some provisions of this warranty may not apply to you.
Powered Warranty
Extron warrants its powered products against defects in materials and workmanship for a period of three years from
the date of invoice. In the event of malfunction during the warranty period, Extron will repair or replace a product to
whatever extent it shall deem necessary to restore the product to proper operating condition.
Powered Warranty Exception
Everlast™ Power Supplies — Extron warrants Everlast power supplies against any defects in materials and
workmanship for a period of seven years from the date of invoice. In the event of a malfunction during the warranty
period, Extron will repair or replace the power supply to its original operating condition. Extron engineers will examine
the returned product and determine whether the Everlast Power Supply Warranty or Powered Product Warranty
applies.
Speakers — Extron warrants Flat Field®, SoundField®, SpeedMount®, Column Array, and System INTEGRATOR®
speakers against any defects in materials and workmanship for a period of five years from the date of invoice.
Touchscreens — Extron warrants touchscreen display and overlay components against any defects in materials and
workmanship for a period of one year from the date of invoice.
Annotator 300 — Extron warrants the Annotator 300 against any defects in materials and workmanship for a period
of five years from the date of invoice.
Non-Powered Warranty Exception
Cable Cubby, Hideaway Surface Access Enclosures and Retractors — Extron warrants Cable Cubby cable
access enclosures, HSA Hideaway Surface Access enclosures, and Retractor cable retraction modules for a period of
three years from the date of invoice.
Active Cables and Active Adapters — Extron warrants active cables and active adapter cables for a period of three
years from the date of invoice.
Cable Termination Tools and Dies — Extron warrants cable termination tools for a period of three years from the
date of invoice, excluding the die.
Return Information
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the name
of the person to contact in case there are any questions.
NOTE: To assure the highest level of service, a return authorization number must be obtained from Extron before
products are returned for service. Products must be shipped to Extron, prepaid along with proof of purchase
only after obtaining a Return Authorization (RA) number from the Extron Customer Support department.
Please contact Extron to receive an RA (Return Authorization) number:
USA:
714.491.1500 or 800.633.9876
Asia:
65.6383.4400
Europe:
31.33.453.4040 or 800.3987.6673
Japan:
81.3.3511.7655
Africa and Middle East:
Contact Information
971.4.299.1800
Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876
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