Eaton DeviceNet Starter Network Adapter D77B-DSNAP Installation and User Manual

Intelligent Technologies

DeviceNet Starter Network Adapter Product

(D77B-DSNAP)

Installation and User Manual

Publication No. MN05004001E

September 2002

Supersedes February 2002

Intelligent Technologies ( IT.

) D77B-DSNAP

September 2002

Important Notice – Please Read

The product discussed in this literature is subject to terms and conditions outlined in appropriate Eaton’s Cutler-Hammer selling policies. The sole source governing the rights and remedies of any purchaser of this equipment is the relevant Eaton’s

Cutler-Hammer selling policy.

NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS

FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING

FROM COURSE OF DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE

INFORMATION, RECOMMENDATIONS AND DESCRIPTIONS CONTAINED HEREIN. In no event will Eaton’s Cutler-Hammer be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or otherwise for any special, indirect, incidental or consequential damage or loss whatsoever, including but not limited to damage or loss of use of equipment, plant or power system, cost of capital, loss of power, additional expenses in the use of existing power facilities, or claims against the purchaser or user by its customers resulting from the use of the information, recommendations and descriptions contained herein.

Cover Photo: IT.

D77B-DSNAP

Pub. No. MN05004001E i


) D77B-DSNAP

September 2002

Table of Contents

PRODUCT OVERVIEW

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

Environmental Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

Approvals/Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

Catalog Numbering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

PHYSICAL FEATURES

Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

INSTALLATION

Mount the D77B-DSNAP to the Starter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

Connect the Starter Terminal Adapter to the Starter . . . . . . . . . . . . . . . . . . . . . . .

9

Connect the D77B-DSNAP to DeviceNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set the DeviceNet MAC ID and Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

OPERATION

“Out of Box” Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

FVNR Motor Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

FVR Motor Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

S751 Motor Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Safe State Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Input and Output Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Input Assemby Data Definition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Output Assembly Data Definition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Typical Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

DeviceNet Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Functional Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CONFIGURATION

Using CH Studio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

General Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring Enhanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Monitor the D77B-DSNAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Change the I/O Assemblies of the D77B-DSNAP . . . . . . . . . . . . . . . . . . . . . . 26

Using a Generic DeviceNet Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Autoconfiguring the D77B-DSNAP for the Starter . . . . . . . . . . . . . . . . . . . . . . . . . 27

TROUBLESHOOTING AND MAINTENANCE

Renewal Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

APPENDIX A: SUPPORTED DEVICENET OBJECTS

DeviceNet Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

DeviceNet I/O Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

DeviceNet Input Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

IT.

DeviceNet Output Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

PUBLICATIONS AND SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 ii Pub. No. MN05004001E


) D77B-DSNAP

September 2002

List of Figures

Figure 1: D77B-DSNAP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 2: D77B-DSNAP Dimensions, mm [in] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 3: Starter Terminal Adapter Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Figure 4: D77B-DSNAP Alignment and Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 5: D77B-DSNAP Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 6: Connecting Starter Terminal Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 7: Jumper Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 8: DIP Switch Setting Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 9: D77B-DSNAP-X1 on FVNR IT.

Starter . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 10: D77B-DSNAP-X2 on FVR IT.

Starter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 11: D77B-DSNAP-X1 on S751 IT.

Soft Starter . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 12: Typical D77B-DSNAP Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

List of Tables

Table 1: D77B-DSNAP Electromechanical Starter Connectivity Table. . . . . . . . . . 1

Table 2: D77B-DSNAP S751 Connectivity Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Table 3: Environmental Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Table 4: Approvals/Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Table 5: Catalog Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Table 6: Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Table 7: Starter Size/Available Auxiliary Locations on Mounted D77B-DSNAP . . 7

Table 8: DeviceNet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Table 9: Baud Rate Configuration Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Table 10: Input Assembly for Non-reversing Starter (E101, N101) . . . . . . . . . . . . 13

Table 11: Output Assembly for Non-reversing Starter (E101, N101) and S751 Soft Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Table 12: Input Assembly for Reversing Starter (E501, N501) . . . . . . . . . . . . . . . . 15

Table 13: Output Assembly for Reversing Starter (E501, N501) . . . . . . . . . . . . . . 15

Table 14: Input Assembly for S751 Soft Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 15: Output Assembly for S751 Soft Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 16: Allowable DeviceNet I/O Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 17: Input Assembly Data Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 18: Output Assembly Data Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 19: Standard Protective Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Table 20: Enhanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Table 21: Combined MS/NS LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Table 22: Truth Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Table 23: D77B-DSNAP Renewal Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Table 24: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 25: Supported Objects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 26: DeviceNet Object Common Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 27: Identity Object 0x01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 28: DeviceNet Object 0x03 — Instance 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 29: Connection Object 0x05 — Instance 1 (Explicit Connection) . . . . . . . . . 32

Table 30: Connection Object 0x05 — Instance 2 (I/O Message). . . . . . . . . . . . . . . 32

Table 31: Discrete Input Object 0x08 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 32: Motor Data Object 0x28 — Instance 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Table 33: Control Supervisor Object 0x29 — Instance 1 . . . . . . . . . . . . . . . . . . . . 35

Table 34: Overload Object 0x2C — Instance 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Table 35: Soft Start Object 0x2D — Instance 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Table 36: Allowable DeviceNet I/O Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 37: Reading Current Input Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 38: Setting Input Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 39: Reading Current Output Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Table 40: Setting Output Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 41: Assembly 52 (0x34) — Basic Motor Starter . . . . . . . . . . . . . . . . . . . . . . . 40

Table 42: Assembly 53 (0x35) — Extended Motor Starter 1 . . . . . . . . . . . . . . . . . . 40

Table 43: Assembly 54 (0x36) — Extended Motor Starter 2 . . . . . . . . . . . . . . . . . . 40

Table 44: Assembly 60 (0x3C) — Basic Soft Start Input . . . . . . . . . . . . . . . . . . . . . 40

Table 45: Assembly 102 (0x66) — D77B-DSNAP Motor Starter . . . . . . . . . . . . . . . 40

Table 46: Assembly 103 (0x67) — D77B-DSNAP Extended Motor Starter. . . . . . . 40

Table 47: Assembly 105 (0x69) — D77B-DSNAP Abbreviated Motor Starter 1. . . 41

Table 48: Assembly 106 (0x6A) — D77B-DSNAP Abbreviated Motor Starter 2 . . 41

Table 49: Assembly 108 (0x6C) — D77B-DSNAP Motor Starter with Fault Code . 41

Table 50: Assembly 109 (0x6D) — D77B-DSNAP Expanded Motor Starter with Fault Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table 51: Assembly 114 (0x72) — Complete Status Assembly . . . . . . . . . . . . . . . 41

Table 52: Input Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 53: Assembly 3 (0x03) — Basic Motor Starter . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 54: Assembly 5 (0x05) — Extended Motor Starter . . . . . . . . . . . . . . . . . . . . 42

Table 55: Output Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 56: IT.

Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 iv Pub. No. MN05004001E


) D77B-DSNAP

September 2002

Product Overview

Description

Cutler-Hammer Intelligent Technologies ( IT.

) D77B-DSNAP ( D eviceNet S tarter N etwork

A dapter P roduct) by Eaton Corporation is the result of a substantive engineering and marketing effort, involving extensive customer input. This product has greatly increased functionality of the IT.

Electromechanical Starter with the addition of enhanced features. This front-mount device is a single DeviceNet node providing control and monitoring of an IT.

Electromechanical Starter application.

The D77B-DSNAP provides a communication interface to the following IT.

Electromechanical

Starters.

Table 1: D77B-DSNAP Electromechanical Starter Connectivity Table

IEC

E101, FVNR

E501, FVR

NEMA

N101, FVNR

N501, FVR

Frame

Width

B

C

D

E

F

4

5

2

3

00

0

1

45 mm

54 mm

76 mm

105 mm

140 mm

Table 2: D77B-DSNAP S751 Connectivity Table

S751 Soft Start

All

This manual specifically addresses the DeviceNet Starter Network Adapter Product

(D77B-DSNAP). The D77B-DSNAP provides connectivity to DeviceNet supporting Group 2 slave, I/O poll and explicit messaging.

For further information on the IT.

family of devices, visit our Web site at: www.cutler-hammer.eaton.com/it

Notice

The D77B-DSNAP can only be applied with the IT.

family of starters.

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Features and Benefits

The IT.

D77B-DSNAP includes the following significant features:

●

●

●

●

●

●

●

Communication to DeviceNet consuming one DeviceNet MAC ID

Control of non-reversing and reversing IT.

Starters and S751 Soft Start

Monitoring of non-reversing and reversing IT.


Easy direct mounting to the front of IT.


Optional ground fault detector

No special software application required for normal setup. MAC ID and baud rate are set with DIP switches

Warning levels that are user-settable

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) D77B-DSNAP

September 2002

Safety

The following safety statements relate to the installation, setup and operation of the Eaton’s

Cutler-Hammer IT.

D77B-DSNAP and Starter.

Notice

Make sure you read and understand the installation procedures in this manual before you attempt to set up or operate the equipment.

WARNING

This instruction manual should be used for proper installation, setup and operation of the IT.

D77B-DSNAP. Improperly installing and maintaining this product can result in serious personal injury or property damage. Before attempting installation, setup or operation, read and understand this entire manual.

WARNING

Hazardous voltage can cause electric shock and burns. Always disconnect power before proceeding with any work on this product.

WARNING

Only apply 24V DC to the Terminal Adapter power terminals. Use of any other voltage may result in personal injury, property damage and damage to the IT.

D77B-DSNAP.

WARNING

To provide continued protection against fire or shock hazard, the complete IT.

D77B-DSNAP must be replaced if it becomes inoperative.

Environmental Ratings

The following environmental ratings apply to the D77B-DSNAP.

Table 3: Environmental Ratings

Category Description Specification

Transportation/

Storage

Operating

Temperature

Humidity

Temperature

Humidity

Altitude

Shock (IEC 68-2-27)

Vibration (IEC 68-2-6)

-50°C to 80°C [-58°F to 176°F]

5 – 95% non-condensing

0°C to 60°C [32°F to 140°F]

5 – 95% non-condensing

Above 2000 meters [6600 feet] consult factory

15G in any direction for 11 milliseconds

5 – 150 Hz, 5G, 0.7 mm maximum peak-to-peak

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Approvals/Certifications

The following approvals and certifications apply to the D77B-DSNAP.

Table 4: Approvals/Certifications

Standard Approval/Certification

Agency Certifications UL 508

CE (Low Voltage Directive)

CSA C22.2 No. 14

ODVA Group 2 slave no UCMM

EN 5011 Class A Radiated and Conducted Emissions

Electrical/EMC

ESD Immunity (IEC 61000-4-2)

Radiated Immunity (IEC 61000-4-3)

Fast Transient (IEC 61000-4-4)

Surge (IEC 61000-4-5)

RF Conducted (IEC 61000-4-6)

Magnetic Field (IEC 61000-4-8)

Voltage Dips (IEC 61000-4-11)

Protection Degree (IEC 60947-1)

6 8 kV air, 6 4 kV contact

10 V/m 80 – 1000 MHz, 80% amplitude modulation @ 1 kHz

6 2 kV supply and control

6 1 kV communications

6 1 kV line-to-line

6 2 kV line-to-ground

10V, 0.15 – 80 MHz

30 A/m, 50 Hz

30% dip @ 10 ms

60% dip @ 100 ms

>95% interrupt @ 5 ms

IP20

Catalog Numbering System

The D77B-DSNAP can be ordered as an assembly or as individual components. The assembly includes all components for normal operation.

Table 5: Catalog Numbers

Description Catalog Number

SNAP Jumper to terminal adapter

D77B-DSNAP Assembly of terminal adapter, jumper and D77B-DSNAP

D77B-DSNAP Assembly of terminal adapter, jumper, D77B-DSNAP and second contactor sensor

DeviceNet Start Network Adapter Product

SNAP Terminal Adapter for FVR and FVNR starters and S751 Soft Start

Second contactor sensor for FVR starters and contactors

Ground Fault Detector for 45 mm and 54 mm frame starters

Ground Fault Detector for 76 mm and 105 mm starters

Ground Fault Detector for 140 mm starters

D77B-RJJ1

D77B-DSNAP-X1

D77B-DSNAP-X2

D77B-DSNAP

D77B-TC8

D77B-A2

D77B-GF1

D77B-GF2

D77B-GF3

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) D77B-DSNAP

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Physical Features

Physical Description

Figure 1 illustrates the front and back of the IT.

D77B-DSNAP and its various features.

Starter

Connector

Baud and

MAC ID

Switches

Contactor

Position

Detector

Connector

Breakout

Push Tab

DeviceNet

Status

LED

Lock Tab

Figure 1: D77B-DSNAP Features

Dimensions

Figure 2 illustrates the dimensions of the IT.

D77B-DSNAP.

Front Side

Feet

62

[2.4]

26

[1.0]

49

[1.9]

Figure 2: D77B-DSNAP Dimensions, mm [in]

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Power Source

The IT. D77B-DSNAP is designed for use with 24V DC power. The D77B-DSNAP uses power from two sources, the DeviceNet subnet and the Eaton’s Cutler-Hammer IT. Starter. This allows the D77B-DSNAP to indicate to the user that the IT. Starter does not have 24V DC power, signaling a fault or an E-Stop.

Power for DeviceNet communication CPU comes from DeviceNet, as illustrated in Table 6.

Some power is required from the starter for communication to be present between the IT.

Starters and the D77B-DSNAP.

The power for the IT. Starter must be connected to the Starter Terminal Adapter.

Table 6: Power Requirements

Current Source Load

DeviceNet

IT. Starter

90 mA

Less than 1 mA

When a power supply is chosen for the starter(s), size it for the load of the starter(s) and the

D77B-DSNAP using the appropriate IT. contactor and starter user manual.

The power for Eaton’s Cutler-Hammer IT. Starter must be connected to the IT. Starter terminal, as illustrated in Figure 3.

To Starter

–

+

24V DC

Optional

SNAP

Terminal

Adapter

J1

To DSNAP

E-Stop

(Push to Open)

Figure 3: Starter Terminal Adapter Connection

CAUTION

Only apply 24V DC to the D77B-DSNAP. Use of any other voltage may result in personal injury, property damage and damage to the

D77B-DSNAP.

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Intelligent Technologies ( IT.) D77B-DSNAP

September 2002

Installation

Mount the D77B-DSNAP to the Starter

The IT. D77B-DSNAP is designed to be installed in the auxiliary contact locations of the IT. family of starters. On all starters, one or more auxiliaries can be used along with the D77B-

DSNAP. The following table lists starters and indicates the number of available auxiliary locations for each.

Table 7: Starter Size/Available Auxiliary Locations on Mounted D77B-DSNAP

Starter Frame Size (mm)

Number of Available Auxiliary Locations with

Center Mounted D77B-DSNAP

45

54

76

105

140

1 single Auxiliary

1 single or 1 dual Auxiliary




Pub. No. MN05004001E 7


September 2002

Use the following steps and illustration in Figure 4 to mount the D77B-DSNAP:

1. Align and insert both the D77B-DSNAP feet into the auxiliary starter contact mounting slots on the starter, as illustrated in Figure 4.

Recommendation: Use the middle auxiliary contact mounting slot on the starter contact block when mounting the D77B-DSNAP.

2. Slide the D77B-DSNAP down until a “click” is heard. This ensures that the D77B-DSNAP is mounted securely to the starter.

1. Align and

Insert

2. Slide

Feet

8

Figure 4: D77B-DSNAP Alignment and Mounting

Use the following steps and illustration in Figure 5 to remove the D77B-DSNAP:

1. Press the push tab protruding from the D77B-DSNAP front, Figure 1 on Page 5.

2. Slide the D77B-DSNAP up.

3. Pull the D77B-DSNAP away from the starter contact block.

3. Pull

Away

2. Slide

1. Push Tab

Figure 5: D77B-DSNAP Removal

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September 2002

Connect the Starter Terminal Adapter to the Starter

Loosen the screws on the removable terminal block of the starter and insert the Starter

Terminal Adapter into the removable terminal block. Tighten the screws on the terminal block

(4.5 in-lb or 0.5 Nm) securing the Starter Terminal Adapter into the removable terminal block.

Install the removable terminal block into the starter.

To Starter

Terminal

Block

Starter

Terminal

Adapter

Figure 6: Connecting Starter Terminal Adapter

Insert one end of the Starter Adapter Jumper (Catalog Number D77B-RJJ1) into J1 on the

Starter Terminal Adapter and the other end into or on the D77B-DSNAP.

D77B-DSNAP

D77B-RJJ1

(Jumper)

D77B-TC8

Figure 7: Jumper Installation

Pub. No. MN05004001E 9


September 2002

Connect the D77B-DSNAP to DeviceNet

Connect the DeviceNet cable to the 5-position DeviceNet Connector located at the top of the

D77B-DSNAP.

●

●

●

●

●

The 5-position DeviceNet Connector has screws for positive retention that need to be loosened to remove the terminal block.

The D77B-DSNAP will work with thick and thin media.

The DeviceNet cable is color-coded and matches the colors on the DeviceNet connector.

Use only one wire per terminal.

Tighten the screws to 0.5 Nm (4.5 lb-in).

For further information on DeviceNet wiring practices and power considerations, refer to the

DeviceNet Installation Planning Guide, Publication Number SA-370.

Table 8: DeviceNet Connection

Connector Legend DeviceNet Wire Signal

V+

CH

D

CL

V-

Red

White

Shield

Blue

Black

+24V DC

CAN High

Shield

CAN Low

Signal Common

10 Pub. No. MN05004001E


September 2002

Set the DeviceNet MAC ID and Baud Rate

The MAC ID and baud can only be set using the DIP switches on the front of the D77B-DSNAP.

A software tool (such as CH Studio) can view the settings for the D77B-DSNAP MAC ID and baud rate, but cannot be used to modify them.

Refer to the following instructions, figure and table when setting the MAC ID and baud rate.

● Moving a DIP switch to the right is ON and moving the switch to the left is OFF. The

MAC ID is in binary with the major units numbered to the right of the switch on the side label. Adding up the major units set to ON determines the MAC ID of the D77B-DSNAP.

Example: To set the MAC ID to 25, start from the top (or 32) and set the switches to OFF, ON,

ON, OFF, OFF, ON (16+8+1=25).

● The baud rate is set using the configuration switches B0 and B1.

Most significant bit to be at top or left end of switch block.

To set the DeviceNet MAC ID and baud rate, set the DIP switches to the desired settings.

The following example is set to MAC ID=25 and Baud 125K.

ON

Baud

MAC ID

OFF

2

1

8

4

B1

B0

32

16

Figure 8: DIP Switch Setting Example

Table 9: Baud Rate Configuration Switches

B1 B0

OFF

OFF

ON

ON

OFF

ON

OFF

ON

Baud

125K

250K

500K

Not Allowed

Pub. No. MN05004001E 11


September 2002

Operation

This section provides details about the following features and functions of D77B-DSNAP operation:

●

●

“Out of box” operation

Quick Start

●

●

●

●

●

Typical application

Enhanced features

DeviceNet input/output assemblies

DeviceNet Status LED

Functional Description

“Out of Box” Operation

Note: Before applying power to the D77B-DSNAP for the first time, make sure it is properly mounted on the starter and that all connections are made (DeviceNet, terminal adapter and auxiliary connector).

When the D77B-DSNAP is properly installed, and has a properly set baud and MAC ID, per the

“Installation” section on Page 11, the following tables in the Quick Start section indicate the information to expect for I/O assemblies on DeviceNet.

Quick Start

This part of the section provides the information necessary to install and operate the D77B-

DSNAP on a Full Voltage Non-reversing (FVNR) IT. Starter, Full Voltage Reversing (FVR) IT.

Starter and an S751 Soft Start motor controller. Detailed information is available in Appendix A for setup of enhanced parameters and extended Input and Output data (assemblies).

FVNR Motor Controller

First, follow the instructions on how to mount the D77B-DSNAP as outlined in Mount the

D77B-DNSAP to the Starter on Page 7.

Second, follow the instruction on how to connect the Starter Terminal Adapter to the starter as outlined in Connect the Starter Terminal Adapter to the Starter on Page 9.

12 Pub. No. MN05004001E


September 2002


Jumper

Terminal

Adapter

Figure 9: D77B-DSNAP-X1 on FVNR IT. Starter

Third, follow the instructions on how to set the MAC ID and Baud Rate as outlined in Set the

DeviceNet MAC ID and Baud Rate on Page 11.

Fourth, follow the instructions on how to wire the D77B-DSNAP to DeviceNet as outlined in

Connect the D77B-DSNAP to DeviceNet on Page 10.

The D77B-DSNAP will auto configure to the FVNR IT. Starter when the D77B-DSNAP and the IT.

Starter are first powered (together). After the auto configuration is complete, the D77B-DSNAP is “married” to that specific size, type and overload range of IT. Starter. Any attempt to install an already “married” D77B-DSNAP onto another IT. Starter without first performing a reset

(Appendix A, Page 30) will result in the D77B-DSNAP entering a recoverable fault state

(flashing red MS/NS LED); the D77B-DSNAP will not operate the IT. Starter.

1

2

3

Default Input Assembly

The out of box input assembly (data mapped to the input registers within the system controller) is the following:

Table 10: Input Assembly for Non-reversing Starter (E101, N101)

Assembly 105 (0x69) – Input (Producing) – D77B-DSNAP Abbreviated Motor Starter 1

Byte Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0

0 At

Reference

Reserved CtrlFrom

Net

Ready Reserved Running1 Warning

% Thermal Capacity

% FLA

Fault Code (Low byte only)

Fault

13


September 2002

Default Output Assembly

The out of box output assembly (data mapped to the output registers within the system controller) is the following:

Table 11: Output Assembly for Non-reversing Starter (E101, N101) and S751 Soft Start

Instance 3: Basic Motor Starter


0 Reserved Reserved Reserved Reserved Reserved FaultReset Reserved Run1

FVR Motor Controller


D77B-DNSAP to the Starter on Page 7.

Note: The 45 mm and 54 mm frame IT. Starters will require the user to depress the cross over cover locking tab while installing the D77B-DNSAP. Simply depress the tab while inserting the D77B-DSNAP feet into the slot on the IT. Starter to ease installation.


Third, the secondary contactor sensor (D77B-A2) needs to be installed. Install the secondary contactor sensor on the second contactor just as you would install an auxiliary (align the feet and slide towards the bottom). Using a screwdriver, pry up the connector access breakout

(Figure 1, Page 5) and remove the breakout. Insert the green connector that is connected via a wire to the second contactor sensor into the breakout making sure to take notice of the alignment tabs for proper orientation.

14

D77B-A2 Second

Contactor Sensor

Cover Locking Tab

Connector Breakout

Alignment Tab

Jumper

Terminal Adapter

Figure 10: D77B-DSNAP-X2 on FVR IT. Starter



September 2002

Fourth, follow the instructions on how to set the MAC ID and Baud Rate as outlined in Set the


Fifth, follow the instructions on how to wire the D77B-DSNAP to DeviceNet as outlined in

Connect the D77B-DSNAP to DeviceNet on Page 10.

The D77B-DSNAP will auto configure to the FVR IT. Starter when the D77B-DSNAP and the IT.

Starter are first powered (together). It is important that the second contactor sensor is installed on the second contactor and that the green connector is installed into the breakout. If this is not performed, the auto configuration will set the D77B-DSNAP up for an FRNR IT. Starter. After the auto configuration is complete, the D77B-DSNAP is “married” to that specific size, type and overload range of IT. Starter. Any attempt to install an already “married” D77B-DSNAP onto another IT. Starter without first performing a reset (Appendix A, Page 30) will result in the

D77B-DSNAP entering a recoverable fault state (flashing red MS/NS LED); the D77B-DSNAP will not operate the IT. Starter.

1

2

3



Table 12: Input Assembly for Reversing Starter (E501, N501)

Assembly 106 (0x6A) – Input (Producing) – D77B-DSNAP Abbreviated Motor Starter 2


0 At

Reference

Reserved CtrlFrom

Net

Ready Running2

% Thermal Capacity

% FLA


Running1 Warning Fault



Table 13: Output Assembly for Reversing Starter (E501, N501)

Instance 5: Extended Motor Starter


0 Reserved Reserved Reserved Reserved Reserved FaultReset Run2 Run1

S751 Motor Controller


D77B-DNSAP to the Starter on Page 7 (mounts in the same position as an FVNR starter).


Pub. No. MN05004001E 15


September 2002

16

Jumper

Terminal

Adapter

Figure 11: D77B-DSNAP-X1 on S751 IT. Soft Starter

Third, follow the instructions on how to set the MAC ID and Baud Rate as outlined in Set the


Fourth, follow the instructions on how to wire the D77B-DSNAP to DeviceNet as outlined in

Connect the D77B-DSNAP to DeviceNet on Page 10.

The D77B-DSNAP will auto configure to the S751 Starter when the D77B-DSNAP and the IT.

Starter are first powered (together). After the auto configuration is complete, the D77B-DSNAP is “married” to that specific size, and overload range of S751. Any attempt to install an already

“married” D77B-DSNAP onto another S751 without first performing a reset (Appendix, Page

30) will result in the D77B-DSNAP entering a recoverable fault state (flashing red MS/NS LED); the D77B-DSNAP will not operate the IT. Starter.

1

2

3



Table 14: Input Assembly for S751 Soft Start

Assembly 105 (0x69) – Input (Producing) – D77B-DSNAP Abbreviated Motor Starter 1


0 At

Reference

Reserved CtrlFrom

Net

Ready Reserved Running1 Warning

% Thermal Capacity

% FLA


Fault



September 2002



Table 15: Output Assembly for S751 Soft Start

Instance 5: Extended Motor Starter


0 Reserved Reserved Reserved Reserved Reserved FaultReset Run2 Run1

Safe State Behavior

The safe state behavior of the D77B-DSNAP is factory set to Fault and Stop. Refer to Page 35,

Table 33 Control Supervisor Object (0x29) Instance 0x01 (16 Dec.) for more information. Safe

State is defined as the state in which the D77B-DSNAP will place the motor controller when a communication loss is detected. The D77B-DSNAP will be in a safe state when the unit is powered but does not have a valid I/O connection established.

WARNING

If the Safe State value is set to Run1 or Run2, any time the D77B-

DSNAP is powered and does not have a valid I/O connection, the motor controller will be commanded to the Safe State value. This includes first powering up the DeviceNet system (D77B-DSNAP) and not having the controller on-line.

Input and Output Assemblies

An I/O assembly is an ordered collection of data that the system controller exchanges with the D77B-DSNAP for monitoring and control. The input assembly is the data that is sent from the D77B-DSNAP to the system controller for monitoring of the D77B-DSNAP. The output assembly is the data that is sent from the system controller to the D77B-DSNAP for control of the D77B-DSNAP.

The D77B-DSNAP offers a variety of input and output assemblies, as indicated in the following table. The tables in this part of the section provide data definitions and details on these assemblies.

Table 16: Allowable DeviceNet I/O Assemblies

Motor Controller

Allowable Input

Assemblies

Allowable Output

Assemblies

Non-reversing (E101, N101)

Reversing (E501, N501)

Soft Start (S751)

* Indicates the default

52, 53, 102, 105*, 108, 114

52, 53, 54, 102, 103, 105, 106*, 108, 109, 114

52, 53, 60, 102, 105*, 108, 114

3*

5*

3*

Use a DeviceNet configuration tool to select the assemblies of the D77B-DSNAP. The CH

Studio configuration tool provides the means to configure the assemblies quickly and easily, as described in the “Configuration” section of this manual. When using a generic DeviceNet tool, use the tables within this section to set up the assemblies. An EDS is available on Eaton’s

Cutler-Hammer Web site (www.cutler-hammer.eaton.com/it).

Refer to Appendix A on Page 39 for all input and output assembly information.

Pub. No. MN05004001E 17


September 2002

Input Assembly Data Definition

Use the following tables when setting up the D77B-DSNAP input assemblies.

Table 17: Input Assembly Data Definitions

Data Description

Fault/Trip

Warning

Running 1

Running 2

Ready

CtrlFrom Net

At Reference

% Thermal Capacity

Average Current

% FLA

Fault Codes and

Warning Codes

The motor controller is faulted or tripped

Note: A “Faulted” M.C. may still respond to a Run1 or Run2 command

The motor controller has a warning of an impending trip

Primary contactor is being commanded to run

Secondary contactor is being commanded to run

The motor controller is configured and communicating with starter

The motor controller is controlled from DeviceNet

This states that the motor controller is in the state that it is commanded to be in, or that the S751 is in bypass. For FVR applications, a D77B-AC2 is required for this bit to be active while in reverse.

% thermal capacity of the motor from 0 to 100%

Average RMS current of the motor

The ratio of the running current divided by the FLA setting on the overload

Code for the fault of the motor controller.

Valid fault and warning codes are:

0 = No Fault

10 = Test

20 = Current Trip

21 = Thermal Overload

22 = Phase Loss

26 = Phase Imbalance

27 = Ground Fault

41 = Control Undervoltage

62 = Memory Fault

63 = Hardware Link Fault (Not Communicating with Starter)

64 = No Device Power

71 = Fail to Close Primary Contactor

72 = Fail to Open Primary Contactor

101 = Invalid Attached Device Version

102 = SCR Over Temperature

103 = Watchdog

104 = SNAP Protocol Failure to Connect

105 = SNAP Protocol Fault

106 = Temperature Sensor Fault

171 = Fail to Close Second Contactor

172 = Fail to Open Second Contactor

173 = Invalid Action Attempted

Output Assembly Data Definition

Use the following table when setting up the D77B-DSNAP output assemblies.

Table 18: Output Assembly Data Definitions


Run 1

Run 2

Fault Reset

Energize the primary contactor/Soft Starter

Energize the secondary contactor

Reset the fault

18 Pub. No. MN05004001E


September 2002

Typical Application

The following figure illustrates a typical D77B-DSNAP application, where a single D77B-

DSNAP is connected to a single motor controller and where the motor controllers are distributed throughout the DeviceNet subnet. The subnet is then being controlled by a PC or

PLC, which scans the D77B-DSNAP for control and monitoring information.

DeviceNet

System

Controller

Figure 12: Typical D77B-DSNAP Application

Note: Such an application typically has more devices on DeviceNet than are shown in this illustration, such as drives, I/O and user interface units.

Features

Table 19: Standard Protective Features

Trip Definition

Phase Current

Unbalance/Phase

Loss

Thermal

Overload

A phase current unbalance trip will occur if one or two of the line currents are 40 –

60% or less of the remaining line(s) for longer than 10 seconds.

A phase loss trip will occur with a load current of at least 75% of the minimum FLA if one of the two input line voltages is lost, with the line current going to zero for longer than 10 seconds.

While the motor is running and depending on the FLA and trip class settings, when the FLA is exceeded for a period of time (depending on the trip class setting), a thermal overload trip will occur. For more information on this feature, see the

Contactor and Starter User Manual (Publication No. 49400).

Note: The threshold values for Thermal Overload and Phase Current Unbalance can not be modified.

Pub. No. MN05004001E 19


September 2002

Table 20: Enhanced Features

Fault Definition

Ground Fault

Underload

Warning

Current

Threshold -

Warning

SCR Over

Temperature

Contactor

Dropout

With the addition of a Ground Fault module, the D77B-DSNAP will trip when the module detects a ground fault. The level of the trip is adjusted on the Ground Fault

Module. The Ground Fault Module is connected to the D77B-DSNAP through the

Auxiliary opening on the front of the D77B-DSNAP.

While the motor is running, a warning will be activated when the current falls below a user-settable % of overload’s FLA pot setting.

While the motor is running, a warning will be activated when the current rises above a user-settable % of overload’s FLA pot setting.

To protect the SCRs from premature damage, a temperature sensor monitors the

SCR temperature. If the monitored temperature is too high, the S751 will trip on

SCR overtemperature.

The contactor dropped out when it was commanded to be energized.

DeviceNet Status LED

The combined module status/network status (MS/NS) LED is located on the lower right of the

D77B-DSNAP as pictured in Figure 1: D77B-DSNAP Features.

The following table describes the state of the MS/NS LED.

Table 21: Combined MS/NS LED

State LED

Non-existent

Standby

Operational

Operational

Recoverable Fault

Unrecoverable Fault

Initializing

OFF

Flashing Green

Not connected: Flashing Green

Connected: Green

Flashing Red

Red

Red/Green Flash

20 Pub. No. MN05004001E


September 2002

Functional Description

Table 22: Truth Table

Old State

Fieldbus Inputs

Run 1 Run 2 Reset Event New State Action

FAULTED

OFF

OFF

OFF

OFF

RUNNING 1 1

RUNNING 2 1

0

1

RUNNING 1 1

–

0

1

RUNNING 2 0

1

1

1

1

0

–

0

0

1

–

–

–

–

–

1

–

–

–

RUNNING 1 1

RUNNING 2 0

0

1

–

–

– = state not important

1 = state true (energized)

0 = state false (de-energized)

WARNING = any warning in Table 17

RESET

NONE

RUN 1

OFF FAULT = 0

OFF NONE

RUNNING 1 RUNNING 1 = 1

RUN 2 RUNNING 2 RUNNING 2 = 1

RUN 1/RUN 2 OFF NONE

RUN 2

RUN 1

FAULT

RUNNING 1

RUNNING 2

FAULTED

NONE

NONE

FAULT FAULTED

RUNNING 1 = 0

FAULT = 1

RUNNING 2 = 0

FAULT = 1

WARNING

WARNING

RUNNING 1 WARNING = 1

RUNNING 2 WARNING = 1

RUNNING 1 = Run/FWD/SLOW

RUNNING 2 = REV/FAST

FAULT = any fault in Table 17

Pub. No. MN05004001E 21


September 2002

Configuration

The only configuration that is necessary for normal operation of the D77B-DSNAP is setting the MAC ID and baud rate, as described in the “Installation” section, Page 11. However, the

D77B-DSNAP offers a variety of enhanced features. When these features are required, use the CH Studio software suite or a generic DeviceNet tool to perform the configuration.

This section includes the following configuration procedures, and related instructions and information:

●

Using CH Studio

– View D77B-DSNAP General Properties

– Configure Enhanced Features

– Monitor the D77B-DSNAP Status

– Change the I/O Assemblies

●

Using a generic DeviceNet tool

Using CH Studio

The CH Studio software application is designed for programming and configuring industrial automation systems. The application simplifies the monitoring and configuration of entire networks as well as the enhanced features of individual IT. communicating devices within those networks.

CH Studio takes advantage of the Windows graphical interface to present a suite of tools that is easy to learn and efficient to use, while meeting the requirements for developing complex network configurations.

CH Studio performs the following configuration functions for DeviceNet networks:

● Discover network devices

●

●

●

●

●

Display device properties

Monitor and configure network devices

Save existing network configurations

Configure networks off-line

Configure devices off-line

22 Pub. No. MN05004001E


September 2002

General Properties

The general properties of the D77B-DSNAP are located in the General Tab of the Property

Pages for the device. The general properties include the firmware version, serial number, status and much more.

Pub. No. MN05004001E 23


September 2002

Configuring Enhanced Features

The enhanced features of the D77B-DSNAP are configured using the Property Window and the Property Pages. A complete list of all the features and settable attributes are available in the Property Window.

24 Pub. No. MN05004001E


September 2002

Monitor the D77B-DSNAP

The running values of the D77B-DSNAP (current, thermal capacity and 24V DC control voltage) can be monitored from the Monitor Tab of the Property Pages. Switching to the

Status Tab, all operational status can be monitored.

Pub. No. MN05004001E 25


September 2002

Change the I/O Assemblies of the D77B-DSNAP

All of the I/O assemblies are viewable and settable from the I/O Info Tab of the Property

Pages. The assembly can be changed by simply selecting on the new assembly and pressing

Apply in the lower right of the page. After the new assembly is chosen, a representation of the data format and structure for the new I/O assembly is created.

26 Pub. No. MN05004001E


September 2002

Using a Generic DeviceNet Tool

When configuring the D77B-DSNAP with a DeviceNet management tool other than CH

Studio, refer to the tables in Appendix A: Supported DeviceNet Objects for the definitions of individual attributes. In addition, an Electronic Data Sheet (EDS) file is available at the Web site www.cutler-hammer.eaton.com/it for use with tools that can use an EDS file.

Follow these steps to configure a D77B-DSNAP through a generic DeviceNet tool:

1. Search for EDS and download the D77B-DSNAP EDS file from the Cutler-Hammer Web site: www.cutler-hammer.eaton.com/it

Note: There are multiple EDS files for the D77B-DSNAP, depending on whether it is used with an FVR, FVNR or S751 configuration.

2. Open/start the tool.

3. Load the EDS file into the tool.

4. Go on-line and connect to the D77B-DSNAP you wish to configure.

5. Open the EDS for the D77B-DSNAP and edit the attributes. For a full list of attributes and definitions, see Appendix A: Supported DeviceNet Objects.

6. Send the changed attributes to the D77B-DSNAP.

7. Close the tool.

Autoconfiguring the D77B-DSNAP for the Starter

1. Verify the D77B-RJJ1 is installed between J1 on the D77B-DSNAP and J1 on the Starter

Terminal Adapter.

2. Connect the “out-of-box” D77B-DSNAP to a powered DeviceNet network.

3. Apply power to the starter terminal adapter, the MS/NS LED should change from blinking red to blinking green.

4. If possible verify that the configuration has occurred by reading the device type from the

Identity Object (instance 1 attribute 2)

0x000C — Configuration has not occurred

0x0016 — Starter

0x0017 — S751 Soft Start

Note: It can take as long as 15 seconds for the autoconfiguration to be performed on an S751 and 7 seconds for an IT. Starter.

Note: The autoconfiguration is a one-time event. To autoconfigure the D77B-DSNAP for another motor controller, an out-of-box reset must be performed. Using a DeviceNet configuration tool, perform a reset to the Identity Object, instance 1 data = 1.

Pub. No. MN05004001E 27


September 2002

Troubleshooting and Maintenance

Renewal Parts

The following table lists the renewal parts for the IT. D77B-DSNAP.

Table 23: D77B-DSNAP Renewal Parts

Description

SNAP Jumper to terminal adapter

D77B-DSNAP Assembly of terminal adapter, jumper and D77B-DSNAP

D77B-DSNAP Assembly of terminal adapter, jumper, D77B-DSNAP and second contactor sensor

DeviceNet Start Network Adapter Product

SNAP Terminal Adapter for FVR and FVNR starters and S751 Soft Start

Second contactor sensor for FVR starters and contactors

Ground Fault Detector for 45 mm and 54 mm frame starters

Ground Fault Detector for 76 mm and 105 mm starters

Ground Fault Detector for 140 mm starters

Catalog Number

D77B-RJJ1

D77B-DSNAP-X1

D77B-DSNAP-X2

D77B-DSNAP

D77B-TC8

D77B-A2

D77B-GF1

D77B-GF2

D77B-GF3

28 Pub. No. MN05004001E


September 2002

Troubleshooting

Table 24: Troubleshooting

Observation

MS/NS LED flashing red after power-up

The MS/NS LED starts flashing green and then turns to a flashing red after power-up

IT. Starter will not energize

Second Contactor will not energize

A “failed to close” fault is generated when the second contactor is energized

Possible Cause Corrective Action

D77B-DSNAP is not communicating to the IT. Starter

The D77B-DSNAP was configured or “married” to another IT. Starter

D77B-DSNAP is not communicating to the IT. Starter

Check the D77B-RJJ1 jumper between the D77B-DSNAP and the D77B-TC8 terminal adapter.

Also check that the terminal adapter is properly secured and plugged into the IT. Starter.

Perform a reset (Appendix A

Page 30) to re-marry the

D77B-DSNAP to the

The D77B-DSNAP is powered but the IT. Starter is not

Power the IT. Starter.

IT. Starter.

Check the D77B-RJJ1 jumper between the D77B-DSNAP and the D77B-TC8 terminal adapter.

Also check that the terminal adapter is properly secured and plugged into the IT. Starter.

IT. Starter is not powered

IT. Starter may be tripped

Verify that the IT. Starter has 24V

DC on the + and - of the terminal block, the Power LED should be green on the D77B-TC8 terminal adapter.

Reset the trip.

Improper bit set in output assembly

Check the output assembly data position and verify with the control logic.

During the “marriage” the wrong configuration was detected

Verify that the product code

(Table 27 instance 3) is 0x1102

(4354 dec.). If the product code is not correct, verify that the second contact sensor is installed and wired, that the IT. Starter is powered and perform a Reset to Out of Box (Appendix A,

Page 30).

Improper bit set in output assembly

Check the output assembly data position and verify with the control logic. Verify the correct output assembly is being used.

Mechanical interlock is jammed

The primary contactor is already energized

Only one contactor can be energized at a time.

The wiring between the D77B-A2 and the D77B-DSNAP is faulty.

Verify all connections on the

D77B-A2 and the D77B-DSNAP.

Verify that the D77B-A2 is properly connected to the second contactor.

Pub. No. MN05004001E 29


Appendix A: Supported DeviceNet Objects

DeviceNet Objects

Table 25: Supported Objects

Object Object ID

Identity

DeviceNet

DeviceNet Connection

Discrete Input Point

Motor Data

Motor Control Supervisor

Overload

Soft Start

Supported DeviceNet I/O Assemblies

0x01

0x03

0x05

0x08

0x28

0x29

0x2C

0x2D

Table 26: DeviceNet Object Common Services

Service Code Service Name

0x0E

0x10

0x17

0x18

0x4B

0x4C

0x05

Get_Attribute_Single

Set_Attribute_Single

Nop

Get_Member

Allocate_Master/Slave_Connection_Set

Release_Master/Slave_Connection_Set

Reset

Reset to Out of Box

Service = Reset (0x05)

Class = Identity (0x01)

Instance = 0x01

Data = 01

Page

Page 31

Page 31

Page 32

Page 33

Page 34

Page 35

Page 37

Page 38

Page 39

September 2002

30 Pub. No. MN05004001E


September 2002

8

9

3

4

Table 27: Identity Object 0x01

Attribute Access Data Type Name

Instance 1

01 Get

02 Get

UINT

UINT

Vendor Id

Device Type

03

04

06

09

176

177

Get

Get

Get

Get

Set

Get

UINT

ARRAY

UDINT

UINT

SHORT

STRING

USINT

Product Code

Revision

Value

68 [0x44] = Cutler-Hammer

12 [0x0C] = Communication Adapter

22 [0x16] = Motor Starter

23 [0x17] = Soft Starter

4353 [0x1101] DSNAP, FVNR or S751

4354 [0x1102] DSNAP, FVR or two speed

Byte 0 = Major Revision

Byte 1 = Minor Revision

Serial Number of D77B-DSNAP

CRC on configuration values

Serial Number

Configuration

Consistency Value

User Label or

Tag Name

Fault Value

A user established ASCII string of 16 characters or less

Same as Atrribute 13 of the Control Supervisor

(0x29) Object — Instance 1

Instance 2 (Overload)/Instance 3 (S751)

03 Get UINT Product Code

04

06

Get

Get

ARRAY

UDINT

Revision

Serial Number

XY 11

X (Motor Controller) Y (Frame Size)

3 = IT. Starter

6 = S751

1 = 27 mm

2 = 45 mm

3 = 54 mm

4 = 76 mm

5 = 105 mm

6 = 140 mm

Byte 0 = Major Revision

Byte 1 = Minor Revision

Serial Number of connected device

Table 28: DeviceNet Object 0x03 — Instance 1


1

2

Get

Get

USINT

USINT

MAC ID

Baud Rate

Value

0 – 63

0 = 125K

1 = 250K

2 = 500K

Get

Get

Get

Get

BOOL

USINT

USINT

USINT

BOI

Bus Off Counter

MAC ID Switch

Baud Rate Switch

0 – 255

Pub. No. MN05004001E 31


September 2002

Table 29: Connection Object 0x05 — Instance 1 (Explicit Connection)

Attribute Access Data Type Name Value

1

9

12

7

8

5

6

2

3

4

Get USINT

Get

Get

Get

Get

Get

Get

Get

USINT

BYTE

UINT

UINT

BYTE

UINT

UINT

Get/Set UINT

Get USINT

State

Instance Type

Transport Class Trigger

Produced Connection Id

Consumed Connection Id

Initial Comm Characteristics

Produced Connection Size

Consumed Connection Size

Expected Packet Rate

Watchdog Timeout Action

0 = nonexistent

1 = configured

3 = established

4 = timed out

0 = Explicit

131 [0x83]

10[MAC ID]011

10[MAC ID]100

33 [0x21]

37

37

Timer Resolution of 10 mSec.

1 = Auto Delete

Table 30: Connection Object 0x05 — Instance 2 (I/O Message)


1

7

8

5

6

2

3

4

9

12

14

16

100

101

Get USINT

Get

Get

Get

Get

Get

Get

Get

Get

Get

UINT

USINT

Get/Set EPATH

USINT

BYTE

UINT

UINT

BYTE

UINT

UINT

Get/Set EPATH

Get/Set USINT

Get/Set USINT

Value

State 0 = nonexistent

1 = configured

3 = established

4 = timed out

1 = I/O Message Instance Type

Transport Class Trigger

Produced Connection Id

Consumed Connection Id

Initial Comm Characteristics

Produced Connection Size

Consumed Connection Size

Expected Packet Rate

Watchdog Timeout Action

Produced Connection Path

131 [0x83]

01111[MAC ID]

10[MAC ID]101

1 [0x01]

1 – 7

1

Timer Resolution of 10 mSec.

1 = Auto Delete

Consumed Connection Path

20 04 24 XX 30 03

XX = Instance

20 04 24 XX 30 03

XX = Instance

Production ID (Input Assembly) See DeviceNet I/O Assemblies,

Page 39

Consumption ID (Output Assembly) See DeviceNet I/O Assemblies,

Page 39

32 Pub. No. MN05004001E

September 2002

Table 31: Discrete Input Object 0x08

Attribute Access Data Type

Instance 1 (Primary Contact Block Detect)

3 Get BOOL

Instance 2 (Secondary Contact Block Detect)

3 Get BOOL

Instance 3 (Ground Fault Detect)

3 Get BOOL


Name

Data

Data

Data

Value

0 = Off

1 = On

0 = Off

1 = On

0 = Off

1 = On

Pub. No. MN05004001E 33


September 2002

Table 32: Motor Data Object 0x28 — Instance 1

Attr ID

Access

Rule

DeviceNet

Data Type Name

03

04

05

06

Set

Set

Set

Set

USINT

SHORT

STRING

SHORT

STRING

UINT

Value

MotorType 0 = Non-standard motor

3 = PM Synchronous Motor

6 = Wound Rotor Induction Motor

7 = Squirrel Cage Induction Motor

CatNumber Manufacturer's Motor Catalog Number

(Nameplate number) 32 characters max

Manufacturer Manufacturer's Name 32 characters max

07

08

09

10

11

12

13

14

15

19

Set

Set

Set

Set

Set

Set

Set

Set

Set

Set

UINT

UDINT

UINT

UINT

UINT

UINT

UDINT

UDINT

UINT

USINT

RatedCurrent Rated Stator Current

Units: [100mA]

RatedVoltage Rated Base Voltage

Units: [V]

RatedPower

RatedFreq

Rated Power at Rated Freq

Units: [W]

Rated Electrical Frequency

Units: [Hz]

RatedTemp

MaxSpeed

PoleCount Number of poles in the motor

TorqConstant Motor torque constant

Units: [0.001 x Nm/A]

Inertia

Rated Winding Temperature

Units: [degrees C]

Maximum allowed motor speed

Units: [RPM]

BaseSpeed

Rotor Inertia

Units: [10

-6

x kg.m

2

]

Nominal speed at rated frequency from nameplate

Units: [RPM]

ServiceFactor Units: [%]

Range: 0 .. 255

Note: Attribute ID’s 06 – 19 only available when attribute ID 03 is 3, 6 or 7.

34 Pub. No. MN05004001E


September 2002

Table 33: Control Supervisor Object 0x29 — Instance 1


3

4

5

7

8

9

10

11

12

13

14

Set

Set

Set

Get

Get

Get

Get

Get

Set

Get

Get

BOOL

BOOL

BOOL

BOOL

BOOL

BOOL

BOOL

BOOL

BOOL

UINT

UINT

Run 1

Run 2

Net Control

Running 1

Running 2

Ready

Faulted

Warning

Fault Reset

Fault Code

Warning Code

0 = False

0 = False

0 = Local Control

1 = Network Control

0 = Other State

1 = Enabled and Run 1

0 = Other State

1 = Enabled and Run 2

0 = Other State

1 = Ready or Enabled or Stopping

0 = No Faults

1 = Fault Occurred

0 = No Warning

1 = Warning

0 > 1 = Fault Reset

0 = No Action

0 = No Fault

10 = Test

20 = Current Trip


22 = Phase Loss


27 = Ground Fault


62 = Memory Fault

63 = Hardware Link Fault





102 = SCR Overt Temperature

103 = Watchdog


105 = SNAP Protocol fault





0 = No Warning

29 = Underload







Pub. No. MN05004001E 35


September 2002

Table 32: Control Supervisor Object 0x29 — Instance 1 (Continued)


16

22

101

110

111

114

115

Set USINT

Get/Set UDINT

Get DWORD

Get/Set USINT

Get/Set BOOL

Get/Set BOOL

Get/Set BOOL

DeviceNet Fault

Mode

(See Warning)

Cycle Count

Local Signals

Number of

Contactors

Communication

Valid

Net Select

CB Sensor

0 = Fault + Stop

1 = Hold Last State

3 = Run 1

4 = Run 2

Number of times the motor has been started

Byte0 (Consuming Assemble Data)

Bit 0 = Run1

Bit 1 = Run2

Bit 3 = Fault Reset

Bit 5 = Control From Net

Byte1 (N/A)

Byte2 (Motor Control Status)

Bit 0 = Run1

Bit 1 = Run2

Bit 2 = Reset

Bit 3 = Permissive

Bit 4 = Ready

Bit 5 = Net Control

Bit 6 = Disconnect Handle

Bit 7 = At Reference

Byte3 (N/A)

1 = 1 Contactor (FVNR)

2 = 2 Contactor (FVR)

0 = Starter Communication Fault

1 = Valid Starter Communication

0 = Control is Local

1 = Control is From Network

0 = Disable Crossbar Sensor detect

1 = Enable Crossbar Sensor detect

WARNING

If the DeviceNet Fault Mode value is set to Run1 or Run2, any time the D77B-DSNAP is powered and does not have a valid I/O connection, the motor controller will be commanded to the

DeviceNet Fault Mode value. This includes first powering up the

DeviceNet system (D77B-DSNAP) and not having the controller on-line.

36 Pub. No. MN05004001E


September 2002

Table 34: Overload Object 0x2C — Instance 1


3

4

5

7

12

103

105

106

107

108

109

110

111

112

113

114

115

116

117

121

Get

Get

Get

Get

Get

INT

USINT

INT

USINT

SINT

Get/Set BOOL

Get/Set USINT

Get/Set USINT

Get

Get

BOOL

BOOL

Get/Set USINT

Get BOOL

Get/Set BOOL

Get/Set USINT

Get

Get

Get

Get

Get

Get

BOOL

UINT

BYTE

BOOL

USINT

UDINT

Value

Trip Class Setting

Trip Class

Average of 3 Phase Current Average Current of 3 Phase (RMS)

= (INT)*(0.1 Amps)/2^CS

%Thermal Capacity 0 – 100%

Current Scale (CS)

Setting of the overloads FLA attribute

= (INT)*(0.1 Amps)/2^CS

0 – 200

Ground Fault Enable

Current Scaling Factor

Scaled Current = (INT)*(0.1 Amps)/2^CS

0 = Disabled (default)

1 = Enabled

Ground Fault Time

Ground Fault Delay

Length of time the ground fault must be true for a trip

0 – 255 seconds default = 1 second

Length of time to delay tripping on a ground fault from motor controller start

0 – 255 seconds default = seconds

Ground Fault 0 = No ground fault

1 = Ground fault

Current Threshold Enable 0 = Disabled (default)

1 = Enabled

Current Threshold Percent % of FLA setting to set current threshold

0 – 255%

Current Threshold Warning 0 = No Warning (default)

1 = Warning

Underload Enable

Underload Percent

0 = Disabled (default)

1 = Enabled

% of FLA setting to set underload

0 – 255%

Underload Warning

Starter 24V DC Value

Overload Status Bits

Impending Trip Warning

%FLA

Max FLA

0 = No Warning (default)

1 = Warning

Value of 24V DC connected to the starter

235 = 23.5V DC

0 = Current Trip

1 = Phase Loss

2 = Phase Imbalance

3 = Receiving Run1

4 = Receiving Run2

5 = Ground Fault

6 = Test


0 = current < 115% FLA

1 = current > 115% FLA

% Running Current divided by the FLA setting on the overload (0 – 255%)

Amps 256

Pub. No. MN05004001E 37


Table 35: Soft Start Object 0x2D — Instance 1


3 Get BOOL AtReference

4 Get USINT StartMode

5

7

16

100

101

Get USINT StopMode

Get

Get

Get

Get

UINT

UINT

USINT

WORD

RampTime1

DecelTime

Start Torque

Status Bits

September 2002

Value

Starting/stopping output voltage reference status

0 = Not At Reference

1 = Output At Voltage Reference

1 = Voltage Ramp

No Current Limit

The DSNAP will always return the value 1 when accessing this attribute.

1 = Ramp Down

The DSNAP will always return the value 1 when accessing this attruibute.

Tenths of Seconds

Tenths of Seconds

Starting Torque Pot reading

Status bits

38 Pub. No. MN05004001E


September 2002

DeviceNet I/O Assemblies

The changing of the I/O assemblies from the default to other assemblies using CHStudio is performed in a graphical user environment. When using a generic DeviceNet Management tool that accepts EDS files, the EDS file will aid in simply choosing the I/O assemblies that are allowed and available.

Table 36: Allowable DeviceNet I/O Assemblies

Motor Controller

Allowable Input

Assemblies (Dec.)

Allowable Output

Assemblies (Dec.)

Non-reversing (E101, N010)

Reversing (E501, N501)

S751 Soft Start

*Indicates the default

52, 53, 102, 105*, 108, 114

52, 53, 54, 102, 103, 105, 106*, 108, 109, 114

52, 53, 60, 102, 105*, 108, 114

3*

5*

3*

For users that have a generic DeviceNet Management tool that does not accept EDS files, follow the simple example below to aid in changing I/O assemblies using explicit messaging.

To read what the current Input assembly is, perform an explicit message of the following:

Table 37: Reading Current Input Assembly

Service Class (HEX) Instance (HEX) Attribute (HEX) Data (HEX)

Get Single 0x05

(Connection)

0x02

(Polled I/O)

0x64 (Production ID)

(100 Dec.)

0x34

(34 = Basic Motor Starter)

To set the Input assembly, perform an explicit message of the following:

Table 38: Setting Input Assembly


Set Single 0x05

(Connection)

0x02

(Polled I/O)

0x64 (Production ID) (100

Dec.)

0xXX

(XX = the input assembly in HEX.

Example: 0x69 is D77B-

DSNAP Abbreviated Motor

Starter 1)

To read what the current Output assembly is, perform an explicit message of the following:

Table 39: Reading Current Output Assembly


Get Single 0x05

(Connection)

0x02

(Polled I/O)

0x65

(Consumption ID) (101 Dec.)

0x03

(3 = Basic Motor Starter)

To set the Output assembly, perform an explicit message of the following:

Table 40: Setting Output Assembly


Set Single 0x05

(Connection)

0x02

(Polled I/O)

0x65

(Consumption ID) (101 Dec.)

0xXX

(XX = the output assembly in HEX.

Example: 0x05 (5 Dec.) is

Extended Motor Starter )

Pub. No. MN05004001E 39


September 2002

DeviceNet Input Assemblies

Table 41: Assembly 52 (0x34) — Basic Motor Starter

Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0

Reserved Reserved Reserved Reserved Reserved Running1 Reserved Fault

Table 42: Assembly 53 (0x35) — Extended Motor Starter 1

Bit 7 Bit 6 Bit 5

Reserved Reserved CtrlFrom

Net

Bit 4

Ready


Reserved Running1 Warning

Bit 0

Fault

Table 43: Assembly 54 (0x36) — Extended Motor Starter 2


Reserved Reserved CtrlFrom

Net

Bit 4

Ready


Running2 Running1 Warning

Bit 0

Fault

Table 44: Assembly 60 (0x3C) — Basic Soft Start Input

Bit 7

At

Reference

Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0

Reserved Reserved Reserved Reserved Running1 Reserved Fault

0

1

2

3

4

Table 45: Assembly 102 (0x66) — D77B-DSNAP Motor Starter


At Reference Reserved CtrlFrom Net Ready Running2 Running1 Warn Fault

% Thermal Capacity

Average Current (Low byte)

Average Current (High byte)

% FLA

2

3

0

1

4

Table 46: Assembly 103 (0x67) — D77B-DSNAP Extended Motor Starter


At Reference Reserved CtrlFrom Net Ready Running2 Running1 Warn Fault

% Thermal Capacity



% FLA

40 Pub. No. MN05004001E


September 2002

Table 47: Assembly 105 (0x69) — D77B-DSNAP Abbreviated Motor Starter 1

Byte Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1

2

3

0

1

At Reference Reserved CtrlFrom Net Ready Reserved Running1 Warn

% Thermal Capacity

% FLA


1

2

3

Table 48: Assembly 106 (0x6A) — D77B-DSNAP Abbreviated Motor Starter 2


0 At Reference Reserved CtrlFrom

Net

Ready Running2 Running1 Warn

% Thermal Capacity

% FLA

Last Fault Code (Low byte only)

Bit 0

Fault

Bit 0

Fault

1

2

3

4

5

Table 49: Assembly 108 (0x6C) — D77B-DSNAP Motor Starter with Fault Code



Net

Ready Reserved

% Thermal Capacity



Running1 Warn

Last Fault Code (Low byte)

Last Fault Code (High byte)

Bit 0

Fault

1

2

3

4

5

Table 50: Assembly 109 (0x6D) — D77B-DSNAP Expanded Motor Starter with Fault Code



Net

Ready Running2

% Thermal Capacity



Running1 Warn

Last Fault Code (Low byte)

Last Fault Code (High byte)

Fault

Table 51: Assembly 114 (0x72) — D77B-DSNAP Complete Status Assembly

Byte Bit 7

0


At Reference Reserved Ctrl From

Net

Ready

Bit 3 Bit 2 Bit 1 Bit 0

Running2 Running1 Warning Fault

Pub. No. MN05004001E 41


September 2002

Table 52: Input Definitions


Fault/Trip

Average Current

% FLA

Fault Codes and

Warning Codes

The motor controller is faulted or tripped

Note: A “Faulted” M.C. may still respond to a Run1 or Run2 command

The motor controller has a warning of an impending trip Warning

Running 1

Running 2

Ready

CtrlFrom Net

Primary contactor is being commanded to run

Secondary contactor is being commanded to run

The motor controller is configured and communicating with starter

The motor controller is controlled from DeviceNet

At Reference This states that the motor controller is in the state that it is commanded to be in, or that the S751 is in bypass. For FVR applications, a D77B-AC2 is required for this bit to be active while in reverse.

% Thermal Capacity % thermal capacity of the motor from 0 to 100%

Average RMS current of the motor

The ratio of the running current divided by the FLA setting on the overload

Code for the fault of the motor controller. Valid fault and warning codes are:

0 = No Fault

10 = Test

20 = Current Trip


22 = Phase Loss


27 = Ground Fault


62 = Memory Fault

63 = Hardware Link Fault

(Not Communicating with Starter)





102 = SCR Over Temperature

103 = Watchdog


105 = SNAP Protocol Fault





DeviceNet Output Assemblies

Table 53: Assembly 3 (0x03) — Basic Motor Starter

Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0

Reserved Reserved Reserved Reserved Reserved Fault Reset Reserved Run1

Table 54: Assembly 5 (0x05) — Extended Motor Starter

Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1

Reserved Reserved Reserved Reserved Reserved Fault Reset Run2

Table 55: Output Definitions


Run 1

Run 2

Fault Reset

Energize the primary contactor

Energize the secondary contactor

Reset the fault

Bit 0

Run1

42 Pub. No. MN05004001E


September 2002

IT. Publications and Support

Table 56: IT. Publications

Publication Description

MN05002001E IT. D77A I/O Module Products Installation and Users Manual

MN05001002E IT. QCPort System Install and Planning Guide

MN05001001E IT. QCPort Starter Network Adapter Product (QSNAP) Installation and Users Manual

MN05004001E IT. DeviceNet Starter Network Adapter Product (D77B-DSNAP) Installation and Users Manual

MN05004002E IT. DeviceNet Adapter Installation and User Manual

Pub 49907 Intelligent Technologies S751 Soft Starter User Manual

MN03403002E IEC Contactor and Starter User Manual

MN03305001E NEMA Contactor and Starter User Manual

For copies of these and other publications contact the Literature Fulfillment Center at

1-800-957-7050.

Pub. No. MN05004001E 43


September 2002

44 Pub. No. MN05004001E

September 2002


Pub. No. MN05004001E 45

Eaton’s Cutler-Hammer Aftermarket Services

• Technical/telephone support

• Resident service engineers in major trading centers

• Factory repair services

• Warranty administration

• Equipment modification and upgrading services

• Training seminars

For additional information on this product, please call our Customer

Support Center at:

1-800-356-1243

For service or start-up assistance

24 hours/day, 7 days/week, please call:

1-800-498-2678

A response network that gives new meaning to customer service

• Personalized

• Comprehensive

• Professional

Eaton Corporation

Cutler-Hammer business unit

1000 Cherrington Parkway

Moon Township, PA 15108-4312

USA tel: 1-800-525-2000 www.cutler-hammer.eaton.com

© 2002 Eaton Corporation

All Rights Reserved

Publication No. MN05004001E

September 2002

Printed in USA

Eaton DeviceNet Starter Network Adapter D77B-DSNAP Installation and User Manual

Intelligent Technologies

DeviceNet Starter Network Adapter Product

(D77B-DSNAP)

Installation and User Manual

Important Notice – Please Read

The product discussed in this literature is subject to terms and conditions outlined in appropriate Eaton’s Cutler-Hammer selling policies. The sole source governing the rights and remedies of any purchaser of this equipment is the relevant Eaton’s

Cutler-Hammer selling policy.

NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS

FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING

FROM COURSE OF DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE

Cover Photo: IT.

D77B-DSNAP

Table of Contents

List of Figures

List of Tables

Product Overview

Description

Notice

Features and Benefits

Safety

Notice

WARNING

WARNING

WARNING

WARNING

Environmental Ratings

Approvals/Certifications

Catalog Numbering System

Physical Features

Physical Description

Dimensions

Power Source

CAUTION

Installation

Mount the D77B-DSNAP to the Starter

Connect the Starter Terminal Adapter to the Starter

Connect the D77B-DSNAP to DeviceNet

Set the DeviceNet MAC ID and Baud Rate

Operation

“Out of Box” Operation

Quick Start

Safe State Behavior

WARNING

Input and Output Assemblies

Typical Application

Features

DeviceNet Status LED

Functional Description

Configuration

Using CH Studio

Using a Generic DeviceNet Tool

Autoconfiguring the D77B-DSNAP for the Starter

Troubleshooting and Maintenance

Renewal Parts

Troubleshooting

Appendix A: Supported DeviceNet Objects

DeviceNet Objects

WARNING

DeviceNet I/O Assemblies

IT. Publications and Support

Eaton’s Cutler-Hammer Aftermarket Services

• Technical/telephone support

• Resident service engineers in major trading centers

• Factory repair services

• Warranty administration

• Equipment modification and upgrading services

• Training seminars

For additional information on this product, please call our Customer

Support Center at:

1-800-356-1243

For service or start-up assistance

24 hours/day, 7 days/week, please call:

1-800-498-2678

A response network that gives new meaning to customer service

• Personalized

• Comprehensive

• Professional

Key Features

Related manuals