Command Alkon COMMANDseries System Guide
COMMANDseries System is a comprehensive software solution designed for construction materials businesses. This guide will help you set up the system to meet the specific needs of your business. The system provides features for managing various aspects of your operations, from order entry and dispatch to billing and inventory control.
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Guide
Baseline Version 5.57.9
8/9/05

Command Alkon Incorporated believes the statements contained herein
are accurate as of the date of publication of this document. HOWEVER,
COMMAND ALKON INCORPORATED HEREBY DISCLAIMS ALL
WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANT OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. In no event will Command
Alkon Incorporated be liable for any damages, including any lost profits,
lost savings, or other incidental or consequential damage arising out of
the use of or inability to use any information provided through this
publication, even if Command Alkon Incorporated has been advised of
the possibility of such damages, or for any claim by any other party.
Some states do not allow the limitation or exclusion of liability or
consequential damages, so the above limitation may not apply.
This information is not intended to be an assertion of future action. The
contents of this document are for informational purposes only and are
subject to change without notice. Command Alkon Incorporated
expressly reserves the right to change or withdraw current products
that may or may not have the same characteristics listed in this
publication. Should Command Alkon Incorporated modify its products in
a way that may affect the information contained in this publication,
Command Alkon Incorporated assumes no obligation whatever to
inform any user of the modification.
This publication may contain technical inaccuracies or typographical
errors. Command Alkon Incorporated assumes no responsibility for any
errors that may appear in this manual. This publication is intended only
for the direct benefit of users of Command Alkon Incorporated
products. This manual may not be used for any purposes other than
those for which it is provided. Information disclosed herein was
originated by and is the property of Command Alkon Incorporated, and,
except for rights granted by written consent, such information shall not
be disclosed, disseminated, or duplicated in whole or in part. Command
Alkon Incorporated reserves all patent, proprietary, design,
manufacturing, use, and reproduction rights.
Command Alkon Incorporated
1800 International Park Drive, Suite 400
Birmingham, AL 35243-4232
(205) 879-3282
5168 Blazer Parkway
Dublin, OH 43017-1339
(614) 799-6650
www.commandalkon.com
COMMANDseries (and the names of its components, such as
COMMANDconcrete and COMMANDnetwork), Spectrum, Eagle, and
COMMANDbatch are registered trademarks of Command Alkon
Incorporated. All rights reserved.
Microsoft and Windows are trademarks of Microsoft Corporation of
Redmond, Washington.

Contents
Introduction ................................................................................ 11
Gathering Information .......................................................................... 11
Some Starting Tips ............................................................................... 21
Entering Codes .................................................................................... 22
General ............................................................................................ 22
Comm Managers ............................................................................... 22
How to Use This Document .......................................................... 23
Style .................................................................................................. 24
Before You Begin .................................................................................. 24
Setting Up the System .......................................................................... 24
Starting COMMANDseries ...................................................................... 25
Logging into COMMANDseries .............................................................. 25
Exiting COMMANDseries ..................................................................... 26
Entering File Information .................................................................... 26
Accessing Help ..................................................................................... 27
Customer Lookup ................................................................................. 27
The Calendar ....................................................................................... 28
Five Important Functions ....................................................................... 29
The <Tab> Key ................................................................................. 29
Accepting (Saving) Screens ................................................................ 29
Detailing .......................................................................................... 30
Add Occurrence ................................................................................. 31
Smart Lookup ................................................................................... 32
Initial System Files ...................................................................... 34
COMMANDseries Licensing ..................................................................... 35
Making a Backup of the Existing License ............................................... 35
Entering a New License ...................................................................... 36
Temporary Licenses ........................................................................... 38
Restoring an Old License .................................................................... 39
License Codes .................................................................................. 40
User Configuration ................................................................................ 41
Password Security ................................................................................ 42
Process Flow ..................................................................................... 42
Implementation ................................................................................. 42
COMMANDseries User Accounts ........................................................... 43
Citrix Environments ........................................................................... 43
Other Considerations ......................................................................... 43
Assigning a User and Password ............................................................ 43
Preferences ...................................................................................... 44
User-level Licenses ............................................................................ 45

Privileges ......................................................................................... 46
Field-level Security ............................................................................ 47
Order Printers ................................................................................... 48
Communications Port Setup ................................................................ 50
Options ............................................................................................ 50
Plants .............................................................................................. 52
Cost Centers ..................................................................................... 53
Groups ............................................................................................... 54
Non-COD Price Change ......................................................................... 54
Printer Setup ....................................................................................... 55
Generic Printer Setup ............................................................................ 57
Print Models ........................................................................................ 58
Testing Ticket Printers in COMMANDseries ............................................. 59
Currency ............................................................................................. 60
Code Lengths ...................................................................................... 61
Companies .......................................................................................... 62
Company Setup ................................................................................. 63
Company Cost Centers Setup .............................................................. 64
Company Finance Charges Setup ......................................................... 64
Employees .......................................................................................... 65
Reason Codes ...................................................................................... 66
Modem Codes ...................................................................................... 68
Signaling Units ..................................................................................... 70
Signaling Units Setup ......................................................................... 71
Signaling Unit Options ........................................................................ 72
Signaling Unit Messages (General) ....................................................... 73
Signaling Unit Incoming Messages ....................................................... 73
Signaling Unit Outgoing Messages ........................................................ 74
Signaling Unit Statuses ...................................................................... 75
Auto-Ticketing Interface ........................................................................ 75
Tare Lane ......................................................................................... 75
Dispatch Lane ................................................................................... 76
Gross (Ticketing) Lane ....................................................................... 76
Combo Lane (Gross & Tare) ................................................................ 76
Supported Readers ............................................................................... 76
Scale Configuration .............................................................................. 77
Auto-Ticketing Units ............................................................................. 77
Auto-Ticketing Units Setup .................................................................. 77
Auto-Ticketing Units Communication .................................................... 78
Auto-Ticketing Units Communication (SmartPass) .................................. 79
Auto-Ticketing Units Lane Configuration ................................................ 79
Auto-Ticketing Units Libra Asphalt Interface Setup ................................. 80
Stop Light Setup ............................................................................... 80
Pre-Ticketing Setup .............................................................................. 81
Scale Types ......................................................................................... 81
Next Numbers ..................................................................................... 83
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Key features
License management
User account creation
Plant and delivery information
Items and pricing
Customer and project management
General ledger setup
User preferences
Document formatting
Sales data analysis
Frequently asked questions
COMMANDseries is a software suite designed to help construction materials businesses manage their operations.
You should gather information about licenses, users, print models, currency, companies, employees, reason codes, modem codes, signaling units, scale types, next numbers, document formats, document format groups, message text, accounting periods, bank codes, adjustment codes, tax authorities, tax authority/locations, tax codes, inventory accounting periods, item locations, and more. Refer to the checklist in the User Guide for a comprehensive list.
You can access help within COMMANDseries through the Help menu or by pressing the F1 key.
Go to Files > System Information > Licenses, then click the Backup button.
The "Smart Lookup" feature provides a quick way to find and select items from the system's database. You can search for items by name, code, or other criteria.