Customer service. Bosch SMS50E12EU/25, SMI50E25EU/17, SMS50E12EU/07, SMI50E25EU/25

en

... on the appliance

Lower spray arm rotates sluggishly.

– Spray arm blocked.

The door is difficult to open. *

– Child-proof lock is activated. The deactivation instructions are at the back in the envelope.

* depending on model

Door cannot be closed.

– Door lock has been activated. To reset, close the door with greater force.

Cover on the detergent dispenser cannot be closed.

– Detergent dispenser overfilled or mechanism blocked by sticky detergent residue.

Detergent residue in the detergent dispenser.

– Dispenser was damp when filled.

“Check water supply” display

)"

lights up.

– Tap turned off.

– Water supply interrupted.

– Supply hose kinked.

– Filter in the water supply blocked.

– Switch off the appliance and pull out the mains plug.

– Turn off the tap.

– Clean filter in the supply hose.

– Reconnect power supply.

– Turn on the tap.

– Switch on the appliance.

– Water is left in the appliance at the end of the programme.

– (

“

:

ƒ…

) Waste water hose is blocked or kinked.

Filters blocked.

– (

“

:

Ġ

) Waste water pump blocked, cover on the waste water pump is not locked in position

(see Waste water pump).

– Filters blocked.

– The programme has not yet ended.

Wait until programme ends (digital display indicates

‹

:

‹‹

) or implement the “Reset” function.

Error code

“

:

ƒƒ

– Filters

1R

are soiled or blocked.

Refill indicator for salt h

and/or rinseaid

`

is not lit.

– Refill indicator/s switched off.

– Adequate salt/rinse-aid available.

Refill indicator for special salt h

is lit.

– No salt.

Refill with special salt.

– Sensor does not detect salt tablets.

Use different special salt.

... during the wash cycle

Unusual foam formation.

– Handwash liquid in the rinse aid dispenser.

Spilled rinse aid causes excessive frothing, therefore please remove with a cloth.

Appliance stops during the wash cycle.

– Power supply interrupted.

– Water supply interrupted.

Filling valves making striking noises

– Caused by the installation of the water line and has no effect on the function of the machine. Remedial action is not possible.

Knocking/rattling noise during rinsing

– Spray arm is striking utensils.

– Utensils not arranged correctly.

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