Checking and Cleaning the Print Head. Epson Stylus Pro 3800 Portrait Edition, Stylus Pro 3800 UltraChrome Edition, Stylus Pro 3800 Professional Edition

Epson Stylus Pro 3800

❏

To check job history, press d

to select

JOB HISTORY

, then press r

. For the last 10 print jobs saved in the printer, you see the total ink used (in milliliters) and the paper size used most recently. The most recent job is saved as No. 0. When done, press l

.

❏

To check the total number of prints, press d

to select

TOTAL PRINTS

, then press r

. You see the total number of pages that have been printed. When done, press l

.

4. Press the

+

Cancel button to exit the menu.

For more information about the Printer Status menu, see your on-screen

User’s Guide

.

You see a screen like the following:

Checking and Cleaning the Print Head

If your printed image shows a color shift or horizontal or vertical lines, you should check the print head to see if any nozzles are clogged.

You can automatically check and clean the print head using the Auto Cleaning feature in your printer utility software, as described below. This enables the printer to print a nozzle check pattern, read it, and run a cleaning cycle if necessary.

Note:

You can also run a cleaning cycle by holding down the Menu button for three seconds, and you can use the printer’s menu to run a power cleaning cycle. See page 13 for details.

1. Make sure several sheets of letter-size (or larger) paper are loaded in the auto sheet feeder.

2. Do one of the following to access the printer utilities:

❏

Macintosh

: Open the

Applications

folder and doubleclick

Epson Printer Utility2

. Select

Stylus Pro 3800 and click

OK

.

❏

Windows XP

: Click

Start

and select

Control Panel

.

Double-click

Printers and Faxes

. Right-click your printer icon and select

Printing Preferences

. Click the

Utility

tab.

❏

Windows 2000:

Click

Start

, point to

Settings

, then select

Printers

. Right-click your printer icon and select

Printing Preferences

. Click the

Utility tab.

3. Click the

Nozzle Check

icon.

4. Click

Print

to print the nozzle check pattern so you can see if the print head needs to be cleaned. Or click

Auto

if you want to run the nozzle check and have the printer automatically clean the print head if necessary.

5. Examine the nozzle check pattern to make sure it has no gaps or lines.

❏

If the printout looks okay as shown below, you’re done.

Click

Finish

.

❏

If you see any gaps as shown below, click

Clean

to clean the print head and follow the on-screen instructions.

12 - Epson Stylus Pro 3800 12/06

6. If the nozzles do not clear after a few cleaning cycles, run a

Power Cleaning Cycle, as described in the next section.