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Troubleshooting and support
Screen messages
Screen message
Create file failed.
Error attempting to open file or directory.
Error duplicate file name.
Error occurred while closing a file.
Error invalid file name.
Error reading from file.
Error writing from file.
Error writing a file.
Try one or more of the following
The device (memory card, USB drive, camera, etc.) you are trying to copy to is protected.
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See your device documentation to remove write protection.
Insert or connect a different device.
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Turn off the frame, then turn it back on. If the problem persists, contact customer support help at www.kodak.com/go/digitalframesupport
.
Error writing to a file.
File Copy Failed!
Internal error.
Parameter is invalid.
Unknown error.
www.kodak.com/go/digitalframesupport
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Troubleshooting and support
Screen message Try one or more of the following
Unable to create file. Device write protected or full.
The frame was unable to copy the picture.
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Insert a different card or device ( page 5 the picture source setting ( page 6 ).
Remove write protection, unlock card.
If card is full, delete pictures from card.
), or change
Write failed. Select another location.
The frame was unable to copy the picture.
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Insert a different card or device ( page 5 the picture location setting ( page 6 ).
), or change
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www.kodak.com/go/easysharecenter
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