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Troubleshooting
Solving Problems
Installation Problems
Missing or damaged parts
•
Contact your dealer immediately.
The conversion box does not power on
•
Make sure the AC/DC adapter is inserted correctly into the conversion box and to the power outlet.
•
Check that power is supplied through your power outlet.
The configuration printout does not print at all
•
Check the conversion box is securely connected to the printer parallel connector.
•
Check the printer is switched On and Ready with paper available.
•
Check the printer setup is appropriate as described in Chapter 4.
Connection Problems
Problems with connection to the host computer
•
Check that your serial interface cable is of the correct type (see
Appendix C).
•
Make sure you have fixed the interface connectors properly both to the conversion box and to the host computer.
Problems with connection to the target printer
•
Check that your parallel interface cable is of the correct type (see
Appendix C).
•
Make sure you have fixed the interface connectors properly both to the conversion box and to the printer.
3-2
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