After sales service
If problems occur that cannot be easily remedied, or if the appliance is under warranty, please contact:
– Your Miele Dealer or
– The Miele Service Department (see back cover).
When contacting the Service Department, please have the model and serial numbers of your appliance available, both of which can be found on the dataplate visible above the front glass on the inside of the door.
After sales service
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INSTALLATION INSTRUCTIONS
INSTALLATION INSTRUCTIONS
Installation surface
Experience has shown that a concrete floor is the most suitable surface for a washing machine. Concrete floors are far less prone to vibration during the spin cycle than wooden floors.
Please note the following points:
The machine must be level and securely positioned.
To avoid vibrations during spinning, the machine should not be installed on soft floor coverings.
If installation must be on a wooden joist floor, we recommend the use of a plywood base at least 3 cm thick and 60 x 60 cm wide. Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floorboards.
As a general rule, we recommend the installation of the machine (or washer/dryer stack) in the corner of a room where the stability of the floor is at its greatest.
Removing the shipping struts
Turn the left-side shipping strut 90° counterclockwise.
Installation
Lift the machine from its shipping pallet and move it to the installation site.
Please note:
Do not lift the machine by the drum door.
Ensure that the machine feet and the floor are dry to prevent slippage during the spin cycle.
Turn the right-side shipping strut 90° clockwise.
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INSTALLATION INSTRUCTIONS
Withdraw the two struts together with the support plate.
Plug the two holes with the plastic caps supplied.
The machine should not be moved without the transit struts in place.
The transit fitting should be stored in a safe place for future use. It must be reinstalled before the machine moved. Reinstallation can be carried out by reversing the procedure.
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INSTALLATION INSTRUCTIONS
Levelling the machine
To ensure smooth operation, it is essential that the machine is level.
Failure to level the machine can result in the machine “banging” in the spin cycle or “walking” across the floor during operaton. Energy and water use will also increase.
Adjust the four leveling feet as follows:
Loosen the conternuts (item #2) on all four legs by moving the handle of the screwdriver to the left (see illustration).
Adjust the right rear leg to the proper length. Use the screwdriver to turn the counternut up until it is tight against the bottom tray.
Move the machine to its location.
BEWARE: The washing machine is heavier than it looks! When working with the machine, be careful that it does not slip or slide along the floor.
Take care not to injure yourself or damage any surrounding furniture.
Shorten the front left leg so the machine is standing on the other three legs only. Push the top front left corner diagonally to ensure that the right rear leg is resting on the floor.
Check with a level in both planes as shown in the illustration.
To tilt the machine toward the back, extend the right front leg by turning the leg to the left (see item #1).
To tilt sideways, shorten or extend the left rear leg.
Check with a level again in both planes. If still not level, repeat the adjustment.
When the position is correct, use the screwdriver (move the handle to the right) to turn the counternuts up on the right front and left rear legs until they are tight.
Extend the left front leg until it is in contact with the floor. Add 1 / 2 turn rotation.
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INSTALLATION INSTRUCTIONS
Try to rock the machine diagonally to find which diagonal is firmer. If the diagonal from front left to rear right is less firm, extend the front left leg. Adjust only the front left leg until both diagonals have the same stiffness.
When finished, turn and lock the counternut on the front left leg.
All four counternuts must be tight against the bottom of the machine.
In addition, check to see that the legs were not inadvertently unscrewed while tightening the counternuts. Running a machine that is not level or whose legs are not tight may cause damage to both the machine and its surrounding area.
Building under
When building this appliance under a
(continuous) countertop, ensure that the machine has at least a 6 mm (1/4 inch) clearance. If it touches the cabinetry it may be noisy. As well, the top machine cover may be removed if desired.
Connections for electricity, water and drainage should be installed in such a way that they remain accessible when the machine is in place.
If a countertop is placed over the washer, at least a 6 mm ( 1 / 4 ")gap must be left between the top of the machine and bottom of the countertop; and nothing should be within
12 mm ( 1 / 2 ") of any other side of the washing machine.
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INSTALLATION INSTRUCTIONS
Washer and Dryer stack
A Miele tumble dryer can be stacked with the washing machine. A stacking kit* is necessary and can be purchased from the Miele Spare Parts Department.
Unscrew the remaining 7 screws from lower and side decor strips until the decor panel bows slightly and can then be taken out or put in place.
Re-assemble in the reverse order and tighten the screws.
All parts marked* are available from the
Miele Spare Parts or Sales Department, and must be fitted by a suitably competent person according to the instructions supplied with the kit.
Decor panel dimensions
(The figures given in brackets indicate the tolerance level in mm.) width height
Panelthickness
1 mm to 1,5 mm
587 (-1) mm
602 (-1,5)mm
Panelthickness
1,6 mm to 4 mm
587 (-1) mm
596,5 (-1,5) mm
Fitting or changing the decor panel
Note: The door should be shut for fitting or changing the decor panel.
Panels more than 1.5 mm thick require an "adapter strip for a 4 mm thick decor panel". This is available from your Miele Dealer or the Spare Parts
Department (part # 3763550).
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Remove the 4 screws from the decor strip on the door catch side of the door and remove the decor strip.
INSTALLATION INSTRUCTIONS
Any residual water left in the machine from the factory testing process can be flushed out as follows:
Do not put any laundry in the machine.
Add a small amount of detergent to compartment j.
Turn on the machine.
Press the “Rapid wash” button.
Turn the programme selector to the
“COTTONS 60°C” programme.
Any residual water will be flushed out during the programme.
Water hardness reminder
The amount of detergent needed to wash clothes depends on various factors, including the water hardness in your area. You can set the water hardness dial in the detergent dispenser as a reminder.
Turn the dial to the desired setting.
Use the tool supplied with the machine. It is located behind the detergent drawer, on the left hand side
(see Cleaning and Care) water.
1 = soft, 4 = very hard
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