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Caller ID operation
Caller ID overview
About caller ID
This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone service providers use compatible equipment.
Caller ID with call waiting lets you see who’s calling before you answer the call, even when you’re on another call.
You may need to change your telephone service to use this feature. Contact your telephone service provider if:
•
•
•
You have both caller ID and call waiting, but as separate services (you may need combined service).
You have only caller ID service, or only call waiting service.
You don’t subscribe to any caller ID or call waiting services.
You can use this telephone with regular caller ID service, and you can use this telephone’s other features without subscribing to either caller ID or combined caller ID with call waiting services.
About home area code and local area codes
Always set your home area code, and if you need them, up to four local area codes (see Set home
area code on page 16 and Set local area code on page 16). Entering these area codes changes how numbers are displayed in the call history and makes returning a call from the call history easier
(see Returning a call on page 36).
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Caller ID operation
Caller ID overview
How caller ID works
If you subscribe to caller ID service provided by your telephone service provider, information about each caller is displayed between the first and second ring.
The call is missed and has not been reviewed.
The call comes more than once.
CHRISTINE SMITH
888-722-7702
NEW
REP
No:
Entry number
05
ERR
12:00 AM 11-20
An error from the incoming caller ID
Caller’s name
Caller’s number
Date of call
Time of call
The time and date of the call, the caller’s name and telephone number are included on the screen if they were sent by the caller’s telephone service provider. Due to regional service differences, the caller ID information might not be available for every incoming call. In addition, the callers might intentionally block their names and/or telephone numbers. Other messages might appear on the screen. Refer to Caller ID special messages on page 34 for more information.
Caller ID information appears on the screen as long as the telephone rings, for 15 seconds after the caller hangs up, or after the call is answered at another telephone on the same line.
If you subscribe to caller ID service, the time and date are set automatically with each incoming call.
You can also set the time and date yourself (see
Set date and time on page 17).
NOTE: If you select COMBINED in REPEATED
CALLS (see Feature summary on page 15) and a caller has called more than once, the REP icon appears with the caller ID entry.
33
Caller ID operation
Caller ID overview
Caller ID special messages
Displays: Means:
PRIVATE NAME The caller is blocking the name information.
PRIVATE CALLER The caller is blocking the name and number information.
UNKNOWN NAME Your telephone service provider is unable to receive information about this caller’s name.
UNKNOWN CALLER Your telephone service provider is unable to receive information about this caller’s name and number.
(The second row is empty.)
The caller is blocking the telephone number information.
-OR-
Your telephone service provider is unable to receive information about this caller’s number.
ERROR PRESENT The telephone detects an error from the incoming caller ID.
How call history works
Information about the last 65 incoming calls is stored in the call history. The most recent call has the highest entry number. (For example, if two calls have been received, the call with the entry number 02 in the call history is the more recent one.) You can review the call history to find out who has called, return the call or save the caller’s name and number into the directory or speed dial memory locations.
When the call history is full, the oldest entry is deleted to make room for new incoming call information.
If a call is answered before the information appears on the screen, it is not saved in the call history.
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