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12
Security
Security Features
✎
Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.
You can use the security features provided with your notebook to protect your notebook, personal information, and data from a variety of risks. Depending on how and where you use your notebook, you may not need to use all of these features.
It is recommended that you follow the procedures provided in this chapter for using
■
■
■
AntiVirus software.
Windows updates.
Firewall software.
The table next in this chapter may help you decide which other security features to use.
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Security
To Protect Against
Unauthorized use of the notebook
Use This Security Feature
■ QuickLock
■ Power-on password*
Compaq administrator password* Unauthorized access to the Setup utility (f10)
Unauthorized access to the contents of a hard drive
DriveLock*
Unauthorized startup from a CD,
DVD, or diskette
Unauthorized access to data
Device Security*
■ Compaq administrator password*
■ Windows security updates
■ Firewall software
Compaq administrator password* Unauthorized access to the
BIOS settings and other system identification information
Computer viruses
Unauthorized removal of the notebook
Norton AntiVirus software
Security cable slot (used with an optional security cable)
For more information about the
security cable slot, refer to “Optional
later in this chapter.
*This security feature is configured in the Setup utility. The Setup utility is a non-Windows utility accessed by pressing f10 when the notebook is turned on or restarted. The procedures for using the Setup utility to set specific security preferences are provided in this chapter. For information about displaying system information and using other Setup utility features, refer to
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Security Preferences in the
Setup Utility
Most security preferences are set in the Setup utility. Because the
Setup utility is a non-Windows utility, it does not support the pointing devices on your notebook. When using the Setup utility, you must use the keys on your notebook to navigate and to make selections. For more information about using the Setup utility, refer to
QuickLock
The fn+f6 hotkey initiates the QuickLock security feature.
QuickLock protects a Windows account by displaying a log on window. To access the protected account from the log on window, the Windows password for the protected account must be entered.
Before you can use QuickLock, you must set a Windows user password or a Windows administrator password for the account you want to protect. (A Windows user password protects a
Windows user account; a Windows administrator password protects a Windows administrator account.)
To set password for a Windows account:
1. Select Start > Control Panel > User Accounts > User
Accounts.
2. Select the account.
3. Select Create a password, and then follow the instructions on the screen.
✎
If the account is already protected by a Windows password, the Create a password link is not displayed. You can lock and unlock the account as described next in this section by using the existing password.
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Security
■
■
After you have set a Windows password for a Windows account, you can protect the account with a log on window whenever the account is active.
To lock the account, press fn+f6.
To unlock the account from the log on window: a. Select the account (if more than one account is displayed) b. Type the account password in the password text field. c. Press enter.
When a Windows password is set for a Windows account, you must enter the password to access the account each time the notebook is turned on or restarted.
To access procedures for changing or deleting Windows passwords and for using password hints:
» Select Start > Control Panel > User Accounts > User
Accounts.
For more information about using hotkeys, including information
about using hotkeys on an external keyboard, refer to “Hotkeys”
in
For information about combining Windows passwords with
Compaq passwords, refer to
“Compaq and Windows Passwords,”
later in this chapter.
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Security
Passwords
Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the notebook.
■ If you forget your power-on password and your
Compaq administrator password, you cannot start up the notebook or restore from hibernation. Call Customer Care or your service partner for additional information.
■ If you forget your Compaq administrator password, you will not be able to access the Setup utility.
■ If you forget a DriveLock password, the hard drive protected by the password is permanently locked and can no longer be used.
Compaq and Windows Passwords
Compaq security features and Windows operating system security features work independently from one another. For example, a device disabled in the Setup utility cannot be enabled in Windows.
Compaq passwords and Windows passwords are also independent of one another.
■ Compaq passwords are passwords which are set in software provided by Compaq. For example, all passwords set in the
Setup utility are Compaq passwords.
■ Windows passwords are passwords which are set in your
Windows operating system.
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The following table lists commonly used Compaq and Windows passwords and describes their functions.
Compaq Passwords
Compaq administrator password
Power-on password
Function
Used to access the Setup utility.
DriveLock password
Standby password
Used to access notebook contents when the notebook is turned on, restarted, or restored from hibernation.
Used to access a drive protected by
DriveLock when the notebook is turned on restarted from the protected hard drive.
Function Windows Passwords
Administrator password Protects Windows administrator-level access to notebook contents.
User password Protects access to a Windows user account.
Protects access to notebook contents when the notebook is resumed from standby or restored from hibernation.
For information about
■ Setting the Windows passwords listed in the table and about using additional Windows passwords, such as screen-saver passwords, select Start > Help and Support. Instructions for using a standby password are also provided in this guide.
Refer to “Using a Security Password”
■ Using Windows user accounts, refer the printed
Getting Started book included with your notebook.
■ Using a Windows user password or a Windows administrator
password with QuickLock, refer to “QuickLock,” earlier in
this chapter.
■ Coordinating Compaq and Windows passwords, refer to the password guidelines section, next in this chapter.
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Compaq and Windows Password Guidelines
Choosing Your Passwords
You can use the same text for Compaq passwords and Windows passwords, with the following considerations:
■ The text of Compaq passwords can be any combination of up to 8 letters and numbers and is not case sensitive.
■ A Compaq password must be set and entered with the same type of keys.
For example, a Compaq password set with keyboard number keys will not be recognized if it is entered with embedded numeric keypad number keys. For information about the
embedded numeric keypad, refer to “Using the Embedded
Any text used for a a Compaq password can be used for a
Windows password. For more information about choosing a
Windows password, select Start > Help and Support.
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Security
Coordinating Your Passwords
Although you can use the same text for various passwords,
Compaq passwords and Windows passwords function independently.
■ Even if you plan to use the same text for a Compaq password and a Windows password, you must set the Compaq password in the Setup utility and the Windows password in your operating system.
■ Unless you choose identical text for your Compaq passwords and your Windows passwords, you must enter the text of your
Compaq password at a Compaq password prompt and the text of your Windows password at a Windows password prompt.
For example:
❏ If a power-on password is set, your power-on password
(not a Windows password) must be entered when the notebook is turned on, restarted, or restored from hibernation.
❏ If a Windows standby password is set, your Windows password (not your power-on password) must be entered when the notebook is resumed from standby or restored from hibernation.
✎
Although their names are similar, a Compaq administrator password and a Windows administrator password have different functions. For example, a Windows administrator password cannot be used to access the Setup utility, and a
Compaq administrator password cannot provide administrator-level access to your notebook contents. You can, however, use the same text for both passwords.
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Security
Compaq Administrator Passwords
The Compaq administrator password protects the configuration settings and system identification information in the Setup utility.
After this password is set, it must be entered to access the Setup utility.
■
■
The Compaq administrator password
■ Is not interchangeable with a Windows administrator password, although both can use the same word or series of letters and numbers.
■ Can include any combination of up to 8 letters and numbers and is not case sensitive.
Does not display as it is set, entered, changed, or deleted.
Must be set and entered with the same keys. For example, a Compaq administrator password set with keyboard number keys will not be recognized if you enter it with embedded numeric keypad number keys.
For more information about the system identification information in the Setup utility, refer to
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Security
Setting Compaq Administrator Passwords
A Compaq administrator password is set, changed, or deleted in the Setup utility.
To manage the password:
1. If you are not sure whether the notebook is off or in hibernation, press the power button. (The notebook turns on or restores from hibernation.)
2. Display the Setup message.
❏ If the notebook is on, restart the notebook through the operating system.
❏ If you are certain that the notebook is off and not in hibernation, turn the notebook on.
3. Press f10 while the Setup message is displayed in the lower-left corner of the screen.
4. Use the arrow keys to select Security > Administrator
Password, and then press enter.
❏ To set a Compaq administrator password, type your password in the Enter New Password and Confirm New
Password fields, and then press enter.
❏ To change a Compaq administrator password, type your current password in the Enter Current Password field, type the new password in the Enter New Password and
Confirm New Password fields, and then press enter.
❏ To delete a Compaq administrator password, type your current password in the Enter Password field, press enter
3 times, and then press f10.
5. To save your preferences and exit the Setup utility, press f10, and then follow the instructions on the screen.
Your preferences are in effect when the notebook restarts.
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Entering Compaq Administrator Passwords
At the Enter SETUP prompt, type your Compaq administrator password, and then press enter.
After 3 unsuccessful attempts to enter the Compaq administrator password, you must restart the notebook and try again.
Power-On Passwords
■
■
A power-on password prevents unauthorized use of the notebook.
After this password is set, it must be entered each time the notebook is turned on, restarted, or restored from hibernation.
A power-on password
Does not display as it is set, entered, changed, or deleted.
Must be set and entered with the same keys. For example, a power-on password set with keyboard number keys will not be recognized if you enter it with embedded numeric keypad number keys.
■ Can include any combination of up to 8 letters and numbers and is not case sensitive.
Setting Power-On Passwords
A power-on password is set, changed, or deleted in the Setup utility.
To manage the password:
1. If you are not sure whether the notebook is off or in hibernation, press the power button. (The notebook turns on or restores from hibernation.)
2. Display the Setup message.
❏ If the notebook is on, restart the notebook through the operating system.
❏ If you are certain that the notebook is off and not in hibernation, turn the notebook on.
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Security
3. Press f10 while the Setup message is displayed in the lower-left corner of the screen.
4. Use the arrow keys to select Security > Power-On
password, and then press enter.
❏ To set a power-on password, type the password in the
Enter New Password and Confirm New Password fields, and then press enter.
❏ To change a power-on password, type the current password in the Enter Current Password field, type the new password in the Enter New Password and Confirm
New Password fields, and then press enter.
❏ To delete a power-on password, type the current password in the Enter Current Password field, press enter 3 times, and then press f10.
5. To save your preferences and exit the Setup utility, press f10, and then follow the instructions on the screen.
Your preferences are in effect when the notebook restarts.
Entering Power-On Passwords
At the power-on password prompt, type your password, and then press enter.
After 3 unsuccessful attempts to enter the password, you must restart the notebook and try again.
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DriveLock
Ä CAUTION: To protect your use of a hard drive protected by DriveLock, record the DriveLock password in a safe place away from your notebook. If you forget the DriveLock password, the hard drive is permanently locked and can no longer be used.
DriveLock prevents unauthorized access to the contents of a hard drive.
DriveLock protection can be applied only to the primary hard drive. The primary hard drive is the hard drive in the hard drive bay of the notebook.
To apply DriveLock protection to a drive, a DriveLock password must be set in the Setup utility:
■ After a DriveLock password is set, it must be entered each time the notebook is turned on or restarted from the hard drive protected by DriveLock.
■ You can delete a DriveLock password only by removing
DriveLock protection from the drive. For instructions, refer to
“Removing DriveLock Protection,”
later in this chapter.
■ A hard drive protected by DriveLock can only be accessed by using the DriveLock password.
✎
If you set both a power-on password and a DriveLock password, you are prompted for both passwords when you start or restart the notebook from a hard drive protected with DriveLock. Even if your power-on password and your DriveLock password are identical, you must enter your power-on password at the power-on password prompt and then enter your DriveLock password at the DriveLock password prompt.
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Security
Setting DriveLock Passwords
To set a DriveLock password:
1. If you are not sure whether the notebook is off or in hibernation, press the power button. (The notebook turns on or restores from hibernation.)
2. Display the Setup message.
❏ If the notebook is on, restart the notebook through the operating system.
❏ If you are certain that the notebook is off and not in hibernation, turn the notebook on.
3. Press f10 while the Setup message is displayed in the lower-left corner of the screen.
4. Use the arrow keys to select Security > DriveLock
Password, and then press enter.
5. Read the warning, and then press enter.
6. Type the new password in the Enter New Password field, and then press enter.
7. Type the new password in the Confirm New Password field, and then press enter.
8. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, and then press f10.
9. Press enter to continue.
10. To save your preferences and exit the Setup utility, press f10, and then follow the instructions on the screen.
Your preferences are in effect when the notebook restarts.
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Entering DriveLock Passwords
At the DriveLock password prompt, type the DriveLock password in the Enter DriveLock Password text field, and then press enter.
After 3 unsuccessful attempts to enter the password, the warning message “HDD is locked now!” is displayed. When the message is displayed:
■ If you restart your notebook, you can try again to enter your
DriveLock password.
■
❏
❏
❏
If you press enter, the notebook tries to start from another bootable device in the system. At default settings, the notebook will try to start from the following devices in the sequence listed:
A bootable diskette
A bootable disc
A network adapter
Advanced users can use settings in the Setup utility to change this sequence.
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Security
Changing DriveLock Passwords
To change a DriveLock password:
1. If the notebook is on, shut down the notebook.
If the notebook is not on and you are not sure whether the notebook is off or in hibernation, press the power button.
When the notebook has turned on or restored from hibernation, shut down the notebook through the operating system.
2. Turn on the notebook.
3. Press f10 while the Setup message is displayed in the lower-left corner of the screen.
4. Use the arrow keys to select Security > DriveLock
Password, and then press enter.
5. Type the current password in the Enter Current Password field, and then press enter.
6. Type the new password in the Enter New Password field, and then press enter.
7. Type the new password in the Confirm New Password field, and then press enter.
8. When the Setup Notice is displayed, press enter to save your changes.
9. To save your preferences and exit the Setup utility, press f10 , and then follow the instructions on the screen.
Your preferences are in effect when the notebook restarts.
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Removing DriveLock Protection
To access the DriveLock settings in the Setup utility:
1. If the notebook is on, shut down the notebook.
If the notebook is not on and you are not sure whether the notebook is off or in hibernation, press the power button and then shut down the notebook through the operating system.
2. Turn on the notebook.
3. Press f10 while the Setup message is displayed in the lower-left corner of the screen.
4. Use the arrow keys to select Security > DriveLock
Password, and then press enter.
5. Type the current password in the Enter Current Password field, and then press enter 3 times. (Pressing enter at each of the remaining password fields indicates that you are removing, not changing, the password.)
6. When the Setup Notice is displayed, press enter to save your changes.
7. To save your preferences and exit the Setup utility, press f10, and then follow the instructions on the screen.
Your preferences are in effect when the notebook restarts.
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Security
Device Security
From the Setup utility Device Security menu, you can disable the ability of the notebook to start from a CD, DVD, or diskette.
To disable or reenable these notebook capabilities in the Setup utility:
1. If you are not sure whether the notebook is off or in hibernation, press the power button. (The notebook turns on or restores from hibernation.)
2. Display the Setup message.
❏ If the notebook is on, restart the notebook through the operating system.
❏ If you are certain that the notebook is off and not in hibernation, turn the notebook on.
3. Press f10 while the Setup message is displayed in the lower-left corner of the screen.
4. Select Security > Device Security, and then press enter.
5. Use the arrow keys to select an item. Then:
❏ To disable an item, press f5 or f6 to toggle the field for the item to Disable, and then press enter.
❏ To reenable an item, press f5 or f6 to toggle the field for the item to Enable, and then press enter.
6. When a confirmation prompt with your preference selected is displayed, press enter to save your preference.
7. To save your preferences and exit the Setup utility, press f10, and then follow the instructions on the screen.
Your preferences are in effect with the notebook restarts.
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Antivirus Software
When you use the notebook for e-mail, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable your operating system, applications, or utilities, or cause them to function abnormally.
Antivirus software can detect most viruses, destroy them, and, in most cases, repair damage they have caused. To provide protection against newly discovered viruses, antivirus software must be updated.
Norton AntiVirus software is preinstalled on your notebook.
■ Your version of Norton AntiVirus software includes 60 days of free updates. It is strongly recommended that you protect your notebook against new viruses beyond 60 days by purchasing extended update service.
■ Instructions for using and updating your Norton AntiVirus software and for purchasing extended update service are provided within the application.
■ To access your Norton AntiVirus software, select Start >
All Programs > Norton AntiVirus.
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Security
Critical Security Updates for
Windows XP
Ä CAUTION: To protect the contents of your notebook from newly-discovered security breaches and computer viruses, it is recommended that you install every critical update from Microsoft as soon as you recieve the critical update alert. You should also run
Windows Update on a monthly basis to install the latest recommended updates from Microsoft.
A Critical Security Updates for Windows XP disc may be included with your notebook. This disc contains updates made available after your notebook was configured but before your notebook was shipped.
To update your system using the Critical Security Updates for
Windows XP disc:
1. Insert the disc into your optical drive.
2. Follow the instructions on the screen to install all updates.
This may take a few minutes.
3. Remove the disc.
Additional updates to your operating system and other software included on your notebook may have become available after your notebook was shipped.
To be certain that all available updates are installed on your notebook:
» Use the update link at Start > Help and Support.
Throughout the life of your notebook, updates to Windows and
Microsoft applications will continue to become available. You can obtain these updates from the Microsoft Web site as well as through the update link the Help and Support utility.
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Firewall Software
When you use the notebook for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your notebook, and your data. To protect your privacy, it is recommended that you use firewall software.
Firewall software monitors all incoming and outgoing traffic on your notebook and includes features such as logging and reporting, automatic alarms, and displays that you can use to configure the firewall.
The Windows operating system firewall is available on your notebook and is enabled by default. To learn more about this firewall or to disable or reenable this firewall:
1. Select Start > Control Panel > Network and Internet
Connections > Windows Firewall.
2. Select the General tab.
❏ To learn more about Windows Firewall, select the What
else should I know about Windows Firewall? link.
❏ To disable Windows Firewall, select Off (not recommended).
❏ To reenable Windows Firewall, select On
(recommended).
3. Select OK.
✎
Under some circumstances a firewall can block access to
Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily solve the problem, disable the firewall, perform the task that is interfering with the firewall, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.
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Security
Optional Security Cable
An optional security cable is a security device that can prevent unauthorized removal of the notebook.
To attach and lock a security cable:
1. Insert the cable lock key 1 into the cable lock.
2. Loop the security cable 2 around a secured object.
3. Insert the cable lock into the security cable slot 3, and then lock the cable lock with the cable lock key.
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