Advanced Calling Features. Motorola I560 - SOUTHERNLINC

Advanced Calling

Features

Call Waiting

Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless you turn it off for a specific call.

If you are on a call and receive a second call, your phone emits a tone and displays a message saying you are receiving a second call.

To accept the second call and put the active call on hold:

Press A under Yes.

To accept the second call and end the active call:

1 Press e.

Your phone rings with the second call.

2 Answer the second call.

To decline the second call:

Press A under No. If you subscribe to voice mail, the call is forwarded to your voice mail box, unless you set Call Forward for If Busy to a different number.

Turn Off Call Waiting

To turn off Call Waiting during a call:

1 Press m.

2 Select In Call Setup > Call Waiting.

3 Set this option to Off.

Tip: To turn Call Waiting back on while still on the call, set this option to On.

To turn off Call Waiting for the next call you make or receive:

1 From the main menu, select Settings > Phone

Calls > Call Waiting.

2 Set this option to Off.

Call Waiting is turned back on when you end the call.

Switching Between Calls

Any time you have one call active and one call on hold, to make the call on hold active and put the active call on hold:

Press

A under Switch. -or-

If Switch is not one of your options: Press m.

Select Switch.

59

Putting a Call on Hold

1 While on an active call, press m.

2 Select Hold.

If you want to make the call active again, press

A under Resume.

Calling 2 People

Putting a Call on Hold, Making a

Second Call

1 Place or receive a phone call.

2 While the call is active, press m.

3 Select 2nd Call. This puts the call on hold.

4 Enter the second phone number you want to call.

Tip: For quick ways to enter the number, press m.

5 Press s to place the call.

To end the second call and make the call on hold active again:

Press e.

To make the call on hold active and put the active call on hold:

Press

A under Switch.

Putting a Call on Hold

Merging 2 Calls into a 3-Way Call

After you put a call on hold and place a second call, you can combine these calls into a 3-way call:

1 Press m.

2 Select Join.

All 3 people in the call can speak to and hear each other.

Making a 3-Way Call

1 Place or receive a phone call.

2 While the call is active, press m.

3 Select 3 Way. This puts the call on hold.

4 Enter the second phone number you want to call.

Tip: For quick ways to enter the number, press m.

5 Press s to place the call.

6 Press

A under Join.

All 3 people in the call can speak to and hear each other.

60

Advanced Calling Features

Creating Pauses and Waits

While Dialing

You can enter a pause or wait while dialing a number. For information on using pauses and

waits, see “Creating Pauses and Waits” on page

53.

To create a pause while dialing a phone number:

1 From the keypad, enter the digits you want to occur before the pause.

2 Press m.

3 Select Insert Pause.

4 Enter the digits you want to occur after the pause.

To create a wait while dialing a phone number:

1 From the keypad, enter the digits you want to occur before the wait.

2 Press m.

3 Select Insert Wait.

4 Enter the digits you want to occur after the wait.

Making International Calls

Your service default is “International Calls

Restricted.” Contact Nextel Customer Care to obtain international dialing access.

61

Calls placed between the United States and

Canada do not require an international access code.

Plus Dialing lets you place an international call to most countries without entering the local international access code.

1 Press and hold

0 for two seconds. A “0” appears, then changes to a “+”.

Note: The network translates the “+” into the appropriate international access code needed to place the call.

2 Enter the country code, city code or area code, and phone number.

3 Press s.

Setting One Touch Direct

Connect

®

One Touch Direct Connect sets your phone to call the most recent Direct Connect number or Group on the recent calls list, or a Direct Connect number you choose, every time you press the PTT button.

To set your phone to call the most recent Direct

Connect number or Group on the recent calls list:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC.

2 Set this option to Last Call.

To set your phone to call a Direct Connect number you choose:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC > Assigned

Number.

2 To enter the Direct Connect number you want your phone to call every time you press the PTT button:

Enter the number using your keypad. -or-

Press

A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you want to enter.

Tip: If you are entering a Talkgroup number, enter # before the number.

3 Press

O.

To turn off One Touch Direct Connect:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC.

2 Set this option to Off.

Setting Flip Actions

Setting Flip Actions

For Answering Calls

To set your phone to answer calls when you open the flip:

1 From the main menu, select Settings > Phone

Calls > Flip Activation > Flip to Ans.

2 Set this option to On.

To set your phone not to answer calls when you open the flip:

Set Flip to Ans to Off in step 2.

For Ending Calls

To set your phone to end calls when you close the flip:

1 From the main menu, select Settings > Phone

Calls > Flip Activation > Flip to End.

2 Set this option to On.

To set your phone not to end calls when you close the flip:

Set Flip to End to Off in step 2.

62

Advanced Calling Features

Note: If you are using your phone with a headset, and you have the Flip to End option set to On, closing your flip sends incoming sound to the headset and does not end the call.

Call Timers

Call timers measure the duration of your phone calls, Direct Connect, or Group Connect calls, and circuit data use, as well as the number of Kilobytes sent and received by your phone:

• Last Call — displays the duration of your most recent phone call.

• Phone Reset — keeps a running total of your phone call minutes, until you reset it.

• Phone Lifetime — displays the total minutes of all your phone calls.

• DC/GC Reset — keeps a running total of all of your Direct Connect and Group Connect call minutes, until you reset it.

• DC/GC Lifetime — displays the total minutes of all your Direct Connect and Group Connect calls.

• Circuit Reset — keeps a running total of all of your circuit data use, until you reset it.

• Circuit Lifetime — displays the total minutes of all of your circuit data use.

63

• Kbytes Reset — keeps a running total of the number of Kilobytes sent and received by your phone, until you reset it.

To view or reset a timer:

1 From the main menu, select Call Timers.

2 Select the feature you want to view or reset.

3 To view a feature without resetting: Press

O when you are finished viewing. -or-

To reset a feature: Press

A under Reset. Press

O or press A under Yes to confirm.

Note: The values displayed by Call Timers should not be used for billing. Call timers are estimates only.

Using Your Phone as a Modem

To use your phone as a modem with a laptop, handheld device, or desktop computer:

1 Open the connector cover.

Using Your Phone as a Modem

2 With the phone’s display facing up, insert a data cable’s connector into the accessory connector, until you hear a click.

connector cover

3 Insert the data plug into the data port of the other device.

When used as a modem, your phone has these data transfer modes:

• Circuit data — used for sending and receiving faxes and for transferring large files

• Packet data — used for small file transfers such as email

64

Advanced Calling Features

To use these services, you must install the iDEN

Wireless Data Services software (available separately) and subscribe to a Nextel Wireless

Web access plan. For more information on setting up your computer and your i 560 phone for packet and circuit data calls, go to nextel.com.

Making TTY Calls

To use your phone to make phone calls using a teletypewriter (TTY) device:

1 Connect one end of a 2.5mm cable into the audio jack on your phone. Connect the other end of the cable to your TTY device.

2 Make sure that your phone’s TTY feature is on and select the TTY mode you want to use.

3 Use your phone to enter phone numbers and make calls.

When you make a TTY call, these icons appear on the phone’s display:

N Phone call is active.

O Phone call is on hold.

TTY device features such as Turbo-Code,

High-Speed, and Interruption are not supported by your phone. These features must be turned off or disabled to use your TTY device with your phone.

Turning On the TTY Feature

Your phone’s TTY feature must be on if you want to make TTY calls, set the TTY mode, or change the TTY baud rate. To make sure the TTY feature is on:

From the main menu, select Settings > Phone

Calls > TTY > Use TTY. This field must say On.

Choosing a Mode

Your phone supports these TTY modes:

• TTY — You type and read text on your TTY device.

• VCO (Voice-Carry-Over) — You speak into your phone and read text replies on your TTY device.

• HCO (Hearing-Carry-Over) — You type text on your TTY device and listen to voice replies on your phone speaker.

To change mode while not in a call:

1 From the main menu, select Settings > Phone

Calls > TTY > Type.

2 Select the TTY mode you want.

65

When you make a TTY call, the call begins in the

TTY mode you last selected.

To change mode during a call using your phone:

1 Press m.

2 Select In Call Setup > TTY > Type.

3 Select the mode you want.

To change mode during a call using your TTY device, issue one of the following commands:

• “VCO please” — to select VCO mode

• “HCO please” — to select HCO mode

• “HCO off please” — to turn off HCO mode

Important: When you are using HCO, the sound coming from your phone speaker may be uncomfortably loud. Use caution when putting the phone to your ear.

(For information on setting the volume

of your phone speaker, see “Setting the

Volume” on page 142.)

Changing the TTY Baud Rate

By default, your phone’s TTY baud rate is set to

45.45, the baud rate required for TTY calls within the U.S. To make calls outside the U.S., set your

TTY baud rate to 50.0.

Special Dialing Codes

To change the TTY baud rate:

1 From the main menu, select Settings > Phone

Calls > TTY > Baud.

2 Select the baud rate for your location.

Special Dialing Codes

Non-Emergency Numbers

Nextel supports many “non-emergency” numbers

(such as #77, 311,...) provided by local and state governments. These numbers are used to report non-emergency incidents. If the situation includes imminent danger or loss of life, you should dial

911.

Telecommunications Relay Service

Nextel supports services for communicating with speech and/or hearing impaired individuals. You can dial 711 to reach a local Telecommunications

Relay Center. You will then be connected to your destination number. Relay service works through a

Communications Assistant who reads messages typed into a TDD/TTY device by a speech or hearing impaired individual to you. The

Communications Assistant then types your spoken

66

Advanced Calling Features messages to the hearing or speech impaired individual. Telecommunications Relay Service is available 24 hours a day, seven days a week, and every call is strictly confidential.

Note: Using 711 to reach Telecommunications

Relay Service may not be available in all areas.

67