Troubleshooting. Bull NovaScale T840, T810 E1,T830 E1, R410 E1,T840 E2 Windows 2008 Entreprise/Standard, NovaScale T830 E1

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User Guide

Troubleshooting

This chapter provides instructions to troubleshoot system problems that you might encounter when using Microsoft

®

Windows Server

®

2008. If you are experiencing the same problem as listed in this chapter, perform the resolution first before you contact your sales agent. If your system still does not operate normally, provide your sales agent with the error messages on the screen.

T h i s c h a p t e r o n l y l i s t s t h e e v e n t s t h a t m i g h t o c c u r i n M i c r o s o f t

®

Windows Server

®

2008. For other events, see your User's Guides.

The following system events are logged when Microsoft

®

Windows Server

®

2008 is installed.

Event ID:

Source:

Level:

Description:

134

Microsoft-Windows-Time-Service

Warning

NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter.

The error was: No such host is known. (0x80072AF9)

Event ID:

Source:

Level:

Description:

Event ID:

Source:

Level:

Description:

63

PlugPlayManager

Warning

The service 'ShellHWDetection' may not have unregistered for device event notifications before it was stopped.

7000

Service Control Manager

Error

The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

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Event ID:

Source:

Level:

Description:

15016

Microsoft-Windows-Http

Error

Unable to initialize the security package Kerberos for server sideauthentication. The data field contains the error number.

These events do not affect system operation. Ignore these messages.

Resolution:

The following application events are logged when Microsoft

®

Windows Server

®

2008 is installed.

Event ID:

Source:

Level:

Description:

Resolution:

63

Microsoft-Windows-WMI

Warning

A provider, Ncs2, has been registered in the Windows Management

Instrumentation namespace Root\cimv2 to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

A provider, IntelEthernetDiag, has been registered in the Windows

Management Instrumentation namespace Root\CIMv2 to use the

LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

A provider, WmiPerfClass, has been registered in the Windows

Management Instrumentation namespace root\cimv2 to use the

LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

These events do not affect system operation. Ignore these messages.

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The following errors or warnings are logged when I start the system.

Event ID:

Source:

Level:

Description:

11

IANSMiniport

Warning

Adapter link down: Intel(R)

∼

Event ID:

Source:

Level:

Description:

13

IANSMiniport

Warning

Intel(R)

∼ has been deactivated from the team.

Event ID:

Source:

Level:

Description:

Resolution:

16

IANSMiniport

Warning

[Team Name]: The last adapter has lost link. Team network connection has been lost.

If you have created a team of network adapters, the above events may be logged when you start the system. These events do not affect the

LAN driver operation. Ignore these messages.

The following system event is logged when Microsoft

®

Windows Server

®

2008 is installed. The memory mirroring or online spare memory feature is enabled in NEC

Event ID:

Source:

Description:

Resolution:

10

VDS Dynamic Provider

The provider failed while storing notifications from the driver.The

Virtual Disk Service should be restarted. hr=80042505

Go to the Microsoft website: http://support.microsoft.com/kb/948275/en-us/

BULL NovaScale R480 E1, and the available memory capacity has been changed.

However, the memory information shown in System and System Information on

Microsoft

®

Windows Server

®

2008 do not change.

The Memory (RAM) shows the total capacity of mounted memory when you select

Start - Control Panel - System.

Similarly, the Installed Physical Memory (RAM) shows the total capacity of mounted memory when you select Start - All Program - Accessories - System Tools - System

Information.

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To know the physical memory currently available on the system, select Windows Task

Manager - Performance - Physical Memory(MB) - Total.

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