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Freezer drawer models
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Top of the refrigerator compartment - Insert the tabs on the shield into the liner holes on each side of light assembly. Slide the shield toward the front until it locks into place.
NOTE: To avoid damaging the light shield, do not force the shield beyond the locking point.
Top of the freezer compartment - Insert the front tabs of the shield into the liner and snap the back portion of the shield over the light assembly.
Freezer door models
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Top of the refrigerator compartment - Insert the tabs on the shield into the liner holes on each side of the light assembly. Slide the shield toward the front until it locks.
NOTE: To avoid damaging the light shield, do not force the shield beyond the locking point.
Top of freezer compartment - Insert front tabs of light shield into liner and snap the back of the shield over light assembly.
5. Plug in refrigerator or reconnect power.
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
The refrigerator will not operate
WARNING
Refrigerator Operation
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
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Power cord unplugged? Plug into a grounded 3 prong outlet.
Is outlet working? Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
New installation? Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to fill the ice maker
■ Pulsating - fans/compressor adjusting to optimize performance
■ Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator
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Sizzling/Gurgling - water dripping on the heater during defrost cycle
Popping - contraction/expansion of inside walls, especially during initial cool-down
Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The doors will not close completely
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Door blocked open? Move food packages away from door.
Bin or shelf in the way? Push bin or shelf back in the correct position.
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The doors are difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
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New installation? Allow 24 hours following installation for the refrigerator to cool completely.
Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.
Large load of food added? Allow several hours for refrigerator to return to normal temperature.
Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in
24 hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.
Ice and Water
The ice maker is not producing ice or not enough ice
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Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
Freezer door closed completely? Firmly close the freezer compartment door. If the freezer compartment door will not close all the way, see “The doors will not close completely.”
Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff valve fully open.
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Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
Questions remain regarding water pressure? Call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice
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New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
Odor transfer from food? Use airtight, moisture proof packaging to store food.
Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
Water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Flush the water system before using a new water filter. Replace water filter when indicated. See
“Water Filtration System.”
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