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Specifications
Processor
Processor types
Level 2 (L2) cache
Intel
®
Pentium
®
4, Pentium
®
D, Celeron
®
D, Intel Core™ processor
1 MB for Pentium 4 5XX processors (with Hyper Threading)
2 MB for Pentium 4 6XX processors (with Hyper Threading)
2 x 2 MB for Pentium D 9XX processors (with dual core)
2 x 1 MB for Pentium D 8XX processors (with dual core)
256K for Celeron
®
D 3XX processors
2 MB for Intel Core™ E6400 processors and earlier
4 MB for Intel Core™ E6600 processors and later
Memory
Type
Memory connectors
Memory capacities
Minimum memory
Maximum memory
533-, 667-, and 800- MHz DDR2 four
256 MB, 512 MB, 1 GB, or 2 GB
256 MB
4 GB
NOTE:
system.
F0000h BIOS address
Computer Information
Chipset
DMA channels
Interrupt levels
BIOS chip (NVRAM)
NIC
System clock
Intel G965 Express eight
24
4 Mb
Integrated network interface capable of 10/100-Mbps communication
533-, 800- or 1066- MHz data rate (depending on your processor)
Specifications
97
Video
Type integrated Intel Graphics Media Accelerator X3000 or PCI Express x16 graphics expansion slot
Audio
Type Internal 7.1 channel Intel High Definition Audio (Sigmatel
STAC9227)
Expansion Bus
Bus type
Bus speed
PCI Express x1 and x16
PCI Express: x1 slot bidirectional speed: 500 MB/sec x16 slot bidirectional speed: 8 GB/sec
PCI Express: connector connector size one x1
36 pins connector data width (maximum) one PCI Express lane
PCI Express: connector connector size one x16
164 pins connector data width (maximum) 16 PCI Express lanes
Drives
Externally accessible
Available devices
Internally accessible one slimline 3.5-inch media bay one slimline 5.25-inch drive bay
Serial ATA drive, USB memory devices, floppy drive, CD drive,
DVD drive, DVD+RW drive, DVD/CD-RW combo drive,
DVD+/-RW drive, and Media Card Reader one bay for 1-inch high hard drive
Connectors
External connectors:
IEEE 1394
Video one 6-pin powered back-panel connector one 6-pin powered front-panel connector
15-hole D-SUB connector
98
Specifications
Connectors
USB
Audio
Network adapter
Modem
Temperature Sensor
System board connectors:
Serial ATA
Fan
PCI Express x1
PCI Express x16
USB
MDC
Floppy connector
Front panel
Power
Processor power
IEEE 1394
10-pin header for optional Media Card Reader (3.5 inch bay device) and two front-panel and six back-panel USB 2.0–compliant connectors
NOTE:
The 10-pin header connector used for the optional Media
Card Reader is populated with only nine pins for keying purposes.
six back-panel connectors for line-in, line-out/headphone, rear surround sound, microphone, side surround sound, and center/Low Frequency Effects (LFE) channel back-panel S/PDIF connector front-panel miniature headphone connector for line-out front-panel microphone connector
RJ45 connector
RJ11 (MDC 1.5) connector and internally accessible 3-pin header that connects the modem to RJ11 one 2-pin connector two 7-pin connectors two 5-pin connectors (one for the CPU fan and one for the optional hard disk fan connector.)
36-pin connector
164-pin connector
10-pin header for optional Media Card Reader (3.5-inch bay device) one 12-pin connector one 26-pin connector one 40-pin header one 2 x 12 connector one 2 x 2 connector one 2 x 5 header — always connected by cable to the front panel; supports front-panel IEEE 1394 port
Specifications
99
Controls and Lights
Power control
Power light
Hard drive access light
Link integrity light (on integrated network adapter) push button green light — Blinking green in sleep state; solid green for power-on state.
amber light — Blinking amber indicates a problem with an installed
device; solid amber indicates an internal power problem (see "Power
green green light — A good connection exists between a 10-Mbps network and the computer.
orange light — A good connection exists between a 100-Mbps network and the computer.
off (no light) — The computer is not detecting a physical connection to the network.
yellow blinking light Activity light (on integrated network adapter)
Diagnostic lights
Standby power light
Activity light (optional Media Card
Reader)
Power
four lights on the front panel (see "Diagnostic Lights" on page 49 for
an explanation of the diagnostic light codes)
STBYLED on the system board green blinking light
DC power supply:
Wattage
Heat dissipation
275 W
935 BTU/hr
Voltage (See the safety instructions in the Product Information Guide for important voltage setting information.) manual selection power supplies — 90 to 135 V at 50/60 Hz; 180 to
265 V at 50/60 Hz
Backup battery 3-V CR2032 lithium coin cell
Physical
Height
Width
Depth
Weight
31.8 cm (12.5 inches)
9.4 cm (3.7 inches)
36.8 cm (14.5 inches)
6.89 kg (15.2 lb)
100
Specifications
Environmental
Temperature:
Operating
Storage
Relative humidity
Maximum vibration:
Operating
Storage
Maximum shock:
Operating
10° to 35°C (50° to 95°F)
–40° to 65°C (–40° to 149°F)
20% to 80% (noncondensing)
0.25 G at 3 to 200 Hz at 0.5 octave/min
0.5 G at 3 to 200 Hz at 1 octave/min
Storage bottom half-sine pulse with a change in velocity of 50.8 cm/sec
(20 inches/sec)
27-G faired square wave with a velocity change of 508 cm/sec
(200 inches/sec)
Altitude:
Operating
Storage
–15.2 to 3048 m (–50 to 10,000 ft)
–15.2 to 10,668 m (–50 to 35,000 ft)
System Setup
Overview
Use system setup as follows:
• To change the system configuration information after you add, change, or remove any hardware in your computer
• To set or change a user-selectable option such as the user password
• To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future reference.
NOTICE:
Do not change the settings in system setup unless you are an expert computer user. Certain changes can cause your computer to work incorrectly.
Specifications
101
Entering System Setup
1 Turn on (or restart) your computer.
2 When the DELL logo appears, press <F2> immediately.
NOTE:
Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2> in even intervals until the system setup screen appears.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows
®
desktop, then shut down your computer and try again.
System Setup Screens
The system setup screen displays current or changeable configuration information for your computer.
Information on the screen is divided into three areas: the options list, active options field, and key functions.
Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.
Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings.
Press the right- and left-arrow keys to highlight an option.
Press <Enter> to make that selection active.
Scroll up and down the list with the up- and down-arrow keys. As an option is highlighted, the Option Field displays more information about that option and the option’s current and available settings.
Press <Enter> to expand or contract each of the main option fields.
Key Functions — This field appears below the Option
Field and lists keys and their functions within the active system setup field.
102
Specifications
System Setup Options
NOTE:
Depending on your computer, BIOS version, and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.
System
System Info
CPU Info
Memory Info
Date/Time
Boot Sequence
Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information.
NOTE:
The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computer’s documentation.
Identifies whether the computer’s processor supports Hyper-Threading and lists the processor bus speed, processor ID, clock speed, and L2 cache.
Indicates the amount of installed memory, memory speed, channel mode
(dual or single), and type of memory installed.
Displays current date and time settings.
The computer attempts to boot from the sequence of devices specified in this list.
NOTE:
If you insert a boot device and restart the computer, the device appears in the system setup menu. To boot from a USB memory device, select the USB device and move it so that it becomes the first device in the list.
Drives
Diskette Drive
SATA Operation
Identifies and defines the floppy drive attached to the FLOPPY connector on the system board as Off, USB, Internal, or Read Only.
Drives 0 through 1 Identifies the drives attached to the SATA connectors on the system board, and lists the capacity for the drives.
Identifies and defines the SATA modes. You can set the SATA controller to
AHCI or ATA mode.
Onboard Devices
NIC Controller
1394 Controller
Card Reader
Audio Controller
You can set the NIC to On (default), Off, or On w/PXE. When the On w/PXE setting is active (available only for the future boot process), the computer prompts the user to press <Ctrl><Alt><b>. Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server. If a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list.
Enables or disables the IEEE 1394 connections.
Enables or disables the optional Media Card Reader.
Enables or disables the onboard audio controller.
Specifications
103
USB Controller Set to On (default) so that USB devices will be detected and supported in the operating system. The No Boot option enables a USB controller, but it does not recognize a USB storage device.
Video
Primary Video This setting specifies which video controller is primary when two video controllers are present on the computer.
Video Memory Size Use this option to select 8 MB (default) or 1 MB of system memory for an integrated video controller.
Performance
HyperThreading
SpeedStep
If your computer’s processor supports Hyper-Threading, this option appears in the Options List.
This field specifies whether Enhanced Intel SpeedStep
®
Technology will be enabled for any supported processor in the computer.
HDD Acoustic Mode • Bypass — Your computer does not test or change the current acoustics mode setting.
• Quiet (default) — The hard drive operates at its most quiet setting.
• Suggested — The hard drive operates at the level suggested by the drive manufacturer.
• Performance — The hard drive operates at its maximum speed.
NOTE:
Switching to performance mode may cause the drive to be noisier, but the drive’s performance is not affected.
NOTE:
Changing the acoustics setting does not alter your hard drive image.
Security
DEP (Execute
Disable)
Unlock Setup
• Opt-In (default) — DEP is enabled by default on computers with
NX-capable processors. Only Windows system binaries are covered by DEP with this option. Applications may enable DEP protection through creating an application compatibility shim and installing that shim with the application.
• Opt-Out — DEP is enabled for all processes. Users can manually create exceptions for specific applications in System Properties, or IT Pros and ISVs can use the Application Compatibility Toolkit to opt-out.
• Always On — Full DEP coverage with no exceptions.
• Always Off — No user-mode DEP coverage. Drivers and the Widows core kernel binaries are covered by DEP, but no other binaries are included in the set of covered applications.
Use this option with an Admin Password to unlock setup options.
NOTE:
This option appears only when the Admin Password option is enabled.
104
Specifications
Admin Password
System Password
Password Status
Maintenance
Event Log
POST Behavior
This option provides restricted access to the computer's system setup in the same way that access to the computer can be restricted with the System
Password option.
NOTE:
To delete a password, enter the old password and press <Enter> two times.
Displays the current status of the system's password security feature and allows a new system password to be assigned and verified.
This option locks the system password field with the setup password. When the field is locked, you can no longer disable password security by pressing
<Ctrl><Enter> when the computer starts.
Power Management
AC Recovery
Auto Power On
Auto Power Time
Suspend Mode
Quick Resume
Determines what happens when AC power is restored to the computer.
Sets the computer to automatically turn on. Choices are every day or every
Monday through Friday.
The default setting is Off.
This feature does not work if you turn off your computer using a power strip or surge protector.
Sets time to automatically turn on the computer.
Time is kept in a 24-hour format ( hours:minutes). Change the start-up time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields.
This feature does not work if you turn off your computer using a power strip or surge protector.
The options are S1, a suspend state where the computer is running in a lowpower mode, and S3, a standby state where the power is reduced or turned off for most components, but system memory remains active..
This feature enables/disables the Intel Viiv Quick Resume Technology.
The default setting is Off.
Displays the system event log.
Fastboot
Numlock Key
When set to On (default), your computer starts more quickly because it skips certain configurations and tests.
This option involves the rightmost bank of keys on your keyboard. When set to On (default), this option activates the numeric and mathematical features shown at the top of each key. When set to Off, this option activates the cursor-control functions labeled on the bottom of each key.
Specifications
105
POST Hotkeys
Keyboard Errors
This option allows you to specify the function keys to display on the screen when the computer starts.
This option disables or enables keyboard error reporting when the computer starts.
Boot Sequence
This feature allows you to change the boot sequence for devices.
NOTICE:
If you modify any boot sequence settings, save the new settings to avoid losing the changes.
Option Settings
• Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, the computer generates an error message. If no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer attempts to boot from the next bootable device in the boot sequence.
• Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer attempts to boot from the next bootable device in the boot sequence.
• CD Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer attempts to boot from the next bootable device in the boot sequence.
• USB Flash Device — Insert the memory device into a USB port and restart the computer. When
F12
= Boot Menu
appears in the upper-right corner of the screen, press <F12>. The BIOS detects the device and adds the USB flash option to the boot menu.
NOTE:
To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to boot your computer to a USB device such as a floppy drive or memory key.
1 If you are booting to a USB device, connect the USB device to a USB connector (see "Front and Back
View of the Computer" on page 13).
2 Turn on (or restart) your computer.
3 When the DELL logo appears, press <F12> immediately.
NOTE:
Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft Windows desktop, then shut down your computer and try again.
106
Specifications
4 At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight the device that is to be used for the current boot only, and then press <Enter>.
For example, if you are booting to a USB memory key, highlight USB Flash Device and press
<Enter>.
NOTE:
To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation.
Changing Boot Sequence for Future Boots
1 Enter system setup (see "Entering System Setup" on page 102).
2 Press the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu.
NOTE:
Write down your current boot sequence in case you want to restore it.
3 Press the up- and down-arrow keys to move through the list of devices.
4 Press the spacebar to enable or disable a device (enabled devices have a checkmark).
5 Press the <u> key or the <d> key to move a selected device up or down the list.
Jumper Settings
Specifications
107
Jumper
CLRPSWD
Setting Description
Password features are enabled
(default setting).
Password features are disabled.
CLRCMOS The real-time clock has not been reset.
The real-time clock is being reset
(jumpered temporarily).
jumpered unjumpered
Clearing Forgotten Passwords
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
NOTICE:
This process erases both the system and administrator passwords.
1 Follow the procedures in "Before You Begin" on page 61.
2 Remove the computer cover ("Removing the Computer Cover" on page 62).
3 Locate the 2-pin password jumper (CLRPSWD) on the system board, and remove the jumper to clear
the password (see "System Board Components" on page 65).
4 Replace the computer cover (see "Replacing the Computer Cover" on page 96).
5 Connect your computer and monitor to electrical outlets, and then turn them on.
6 After the Microsoft ®
Windows
®
desktop appears on your computer, shut down the computer (see
"Turning Off Your Computer" on page 61).
7 Turn off the monitor and disconnect it from the electrical outlet.
8 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.
9 Remove the computer cover (see "Replacing the Computer Cover" on page 96).
10 Locate the 2-pin password jumper (CLRPSWD) on the system board (see "System Board
Components" on page 65) and attach the jumper to re-enable the password feature.
11 Replace the computer cover (see "Replacing the Computer Cover" on page 96).
NOTICE:
To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
12 Connect your computer and devices to electrical outlets, and then turn them on.
108
Specifications
NOTE:
In you system setup (see "System Setup" on page 101), both system and administrator password options
appear as Not Set. The password feature is enabled but a password is not assigned.
13 Assign a new system and/or administrator password, as needed.
Clearing CMOS Settings
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
NOTE:
This procedure does not clear or reset system and setup passwords.
1 Follow the procedures in "Before You Begin" on page 61.
2 Remove the computer cover ("Removing the Computer Cover" on page 62).
3 Reset the current CMOS settings:
4 Locate the 2-pin password (CLRPSWD) and CMOS (CLRCMOS) jumpers on the system board (see
"System Board Components" on page 65).
5 Remove the password jumper plug, then place the plug on the CLRCMOS jumper pins and wait approximately 5 seconds.
NOTICE:
The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature.
6 Remove the jumper plug from the CLRCMOS jumper pins and place it back on the password jumper pins.
7 Replace the computer cover (see "Replacing the Computer Cover" on page 96).
NOTICE:
To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
8 Connect your computer and devices to electrical outlets, and then turn them on.
Cleaning Your Computer
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
Computer, Keyboard, and Monitor
CAUTION:
Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
• Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard.
NOTICE:
Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating.
Specifications
109
110
• To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating.
• Wipe the keyboard, computer, and plastic part of the monitor with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent.
Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse
If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:
1 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.
2 Wipe the ball with a clean, lint-free cloth.
3 Blow carefully into the ball cage to dislodge dust and lint.
4 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.
5 Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers.
6 Replace the ball and retainer ring, and then turn the retainer ring clockwise until it clicks into place.
CDs and DVDs
NOTICE:
Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive.
If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.
1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole.
NOTICE:
To prevent damaging the surface, do not wipe in a circular motion around the disc.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.
For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technicianassisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.
Specifications
Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals
1
. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and
Custom Factory Integration
2
.
1
Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, thirdparty hardware components integrated through CFI for the duration of the computer’s service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft
®
Office, Norton Antivirus, etc.).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc.). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
FCC Notices (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
NOTICE:
The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.
Specifications
111
112
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
• Reorient the receiving antenna.
• Relocate the system with respect to the receiver.
• Move the system away from the receiver.
• Plug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
Product name:
Model number:
Company name:
Dell™ XPS™ 210
DCCY
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
Contacting Dell
To contact Dell electronically, you can access the following websites:
• www.dell.com
• support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE:
Toll-free numbers are for use within the country for which they are listed.
NOTE:
In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for those countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or international operator.
NOTE:
The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Specifications
Country (City)
International Access Code
Country Code
City Code
Anguilla
Department Name or Service Area,
Website and E-Mail Address
Antigua and Barbuda
Aomen
Website: www.dell.com.ai
E-mail: [email protected]
Technical Support
Website: www.dell.com.ag
E-mail: [email protected]
Technical Support
Technical Support (Dell™ Dimension™, Dell
Inspiron™, Dell OptiPlex™, Dell Latitude™, and
Dell Precision™)
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Aruba
Technical Support (servers and storage)
Website: www.dell.com.ar
E-mail: [email protected]
E-mail for desktop and portable computers: [email protected]
E-mail for servers and EMC
® storage products: [email protected]
Customer Care
Technical Support
Technical Support Services
Sales
Website: www.dell.com.aw
E-mail: [email protected]
Australia (Sydney)
International Access Code: 0011 E-mail: support.ap.dell.com/contactus
Country Code: 61 General Support
City Code: 2
Technical Support
Website: support.ap.dell.com
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 800-335-0031
1-800-805-5924
0800-105
0800-105
toll-free: 0-800-444-0730 toll-free: 800-222-0154 toll-free: 0-800-444-0724
0-810-444-3355 toll-free: 800-1578
13DELL-133355
Specifications
113
Country (City)
International Access Code
Country Code
City Code
Austria
International Access Code: 900
Bahamas
Barbados
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Bermuda
Bolivia
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales
Home/Small Business Fax
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Support for XPS
Home/Small Business Support for all other Dell computers
Preferred Accounts/Corporate Support
Switchboard
Website: www.dell.com.bs
E-mail: [email protected]
Technical Support
Website: www.dell.com/bb
E-mail: [email protected]
Technical Support
Website: support.euro.dell.com
Tech Support for XPS
Tech Support for all other Dell computers
Tech Support Fax
Customer Care
Corporate Sales
Fax
Switchboard
Website: www.dell.com/bm
E-mail: [email protected]
Technical Support
Website: www.dell.com/bo
E-mail: [email protected]
General Support
114
Specifications
Area Codes,
Local Numbers, and
Toll-Free Numbers
0820 240 530 00
0820 240 530 49
0820 240 530 14
0820 240 530 16
0820 240 530 81
0820 240 530 17
0820 240 530 17
0820 240 530 00 toll-free: 1-866-874-3038
1-800-534-3142
02 481 92 96
02 481 92 88
02 481 92 95
02 713 15 65
02 481 91 00
02 481 92 99
02 481 91 00 toll-free: 1-877-890-0754 toll-free: 800-10-0238
Country (City)
International Access Code
Country Code
City Code
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
British Virgin Islands
Brunei
Country Code: 673
Canada (North York, Ontario)
International Access Code: 011
Cayman Islands
Department Name or Service Area,
Website and E-Mail Address
Website: www.dell.com/br
E-mail: [email protected]
Customer Care and Tech Support
Technical Support Fax
Customer Care Fax
Sales
General Support
Technical Support (Penang, Malaysia)
Customer Care (Penang, Malaysia)
Transaction Sales (Penang, Malaysia)
Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty
Support)
Customer Service (Home Sales/Small Business)
Customer Service (med./large business, government)
Customer Service (printers, projectors, televisions, handhelds, digital jukebox, and wireless)
Hardware Warranty Support (Home Sales/Small
Business)
Hardware Warranty Support (med./large bus., government)
Hardware Warranty Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless)
Sales (Home Sales/Small Business)
Sales (med./large bus., government)
Spare Parts Sales & Extended Service Sales
E-mail: [email protected]
Technical Support
Area Codes,
Local Numbers, and
Toll-Free Numbers
0800 90 3355
51 2104 5470
51 2104 5480
0800 722 3498 toll-free: 1-866-278-6820
604 633 4966
604 633 4888
604 633 4955 toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-326-9463 toll-free: 1-800-847-4096 toll-free: 1-800-906-3355 toll-free: 1-800-387-5757
1-877-335-5767 toll-free: 1-800-387-5752 toll-free: 1-800-387-5755
1 866 440 3355 toll-free: 1-877-261-0242
Specifications
115
Country (City)
International Access Code
Country Code
City Code
Chile (Santiago)
Country Code: 56
City Code: 2
China (Xiamen)
Country Code: 86
City Code: 592
Department Name or Service Area,
Website and E-Mail Address
Website: www.dell.com/cl
E-mail: [email protected]
Sales and Customer Support
Technical Support (CTC)
Technical Support (ENTEL)
Technical Support website: support.dell.com.cn
Technical Support E-mail: [email protected]
Customer Care E-mail: [email protected]
Technical Support Fax
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell
Precision)
Technical Support (servers and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)
Technical Support (printers)
Customer Care
Customer Care Fax
Home and Small Business
Preferred Accounts Division
Large Corporate Accounts GCP
Large Corporate Accounts Key Accounts
Large Corporate Accounts North
Large Corporate Accounts North Government and
Education
Large Corporate Accounts East
Large Corporate Accounts East Government and
Education
Large Corporate Accounts Queue Team
Large Corporate Accounts South
Large Corporate Accounts West
Large Corporate Accounts Spare Parts
116
Specifications
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1230-020-4823 toll-free: 800730222 toll-free: 1230-020-3762
592 818 1350 toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 toll-free: 800 858 2311 toll-free: 800 858 2060
592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2572 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621
Country (City)
International Access Code
Country Code
City Code
Colombia
Department Name or Service Area,
Website and E-Mail Address
Costa Rica
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Dominica
Dominican Republic
Website: www.dell.com/cl
E-mail: [email protected]
Technical Support
Website: www.dell.com/cr
E-mail: [email protected]
Technical Support
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
Customer Care
Fax
Technical Fax
Switchboard
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Customer Care (Relational)
Home/Small Business Customer Care
Switchboard (Relational)
Switchboard Fax (Relational)
Switchboard (Home/Small Business)
Switchboard Fax (Home/Small Business)
Website: www.dell.com/dm
E-mail: [email protected]
General Support
Website: www.dell.com/do
E-mail: [email protected]
Technical Support
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1-800-915-5704 toll-free: 800-012-0232
22537 2727
22537 2707
22537 2714
22537 2728
22537 2711
7010 0074
7023 0182
7023 0184
3287 5505
3287 1200
3287 1201
3287 5000
3287 5001 toll-free: 1-866-278-6821 toll-free: 1-888-156-1834 or toll-free: 1-888-156-1584
Specifications
117
Country (City)
International Access Code
Country Code
City Code
Ecuador
Department Name or Service Area,
Website and E-Mail Address
Website: www.dell.com/ec
E-mail: [email protected]
General Support (calling from Quito)
General Support (calling from Guayaquil)
El Salvador
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: www.dell.com/ec
E-mail: [email protected]
Technical Support (Telephonica)
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
Customer Care
Switchboard
Sales under 500 employees
Fax
Sales over 500 employees
Fax
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 999-119-877-655-3355 toll-free: 1800-999-119-877-655-
3355 toll-free: 8006170
0207 533 555
0207 533 538
0207 533 533
0207 533 540
0207 533 530
0207 533 533
0207 533 530
118
Specifications
Country (City)
International Access Code
Country Code
City Code
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Germany (Frankfurt)
International Access Code: 00
Country Code: 49
City Code: 69
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS
Technical Support for all other Dell computers
Customer Care
Switchboard
Switchboard (calls from outside of France)
Sales
Fax
Fax (calls from outside of France)
Corporate
Technical Support
Customer Care
Switchboard
Sales
Fax
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for XPS
Technical Support for all other Dell computers
Home/Small Business Customer Care
Global Segment Customer Care
Preferred Accounts Customer Care
Large Accounts Customer Care
Public Accounts Customer Care
Switchboard
Area Codes,
Local Numbers, and
Toll-Free Numbers
0825 387 129
0825 387 270
0825 823 833
0825 004 700
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
0825 004 719
0825 338 339
01 55 94 71 00
01 55 94 71 00
01 55 94 71 01
069 9792 7222
069 9792-7200
0180-5-224400
069 9792-7320
069 9792-7320
069 9792-7320
069 9792-7320
069 9792-7000
Specifications
119
Country (City)
International Access Code
Country Code
City Code
Greece
International Access Code: 00
Country Code: 30
Grenada
Guatemala
Guyana
Hong Kong
International Access Code: 001
Country Code: 852
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
Technical Support
Gold Service Technical Support
Switchboard
Gold Service Switchboard
Sales
Fax
E-mail: [email protected]
General Support
E-mail: [email protected]
General Support
E-mail: [email protected]
General Support
Website: support.ap.dell.com
Technical Support E-mail: [email protected]
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell
Precision)
Technical Support (servers and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)
Customer Care
Large Corporate Accounts
Global Customer Programs
Medium Business Division
Home and Small Business Division
Area Codes,
Local Numbers, and
Toll-Free Numbers
00800-44 14 95 18
00800-44 14 00 83
2108129810
2108129811
2108129800
2108129812 toll-free: 1-866-540-3355
1-800-999-0136 toll-free: 1-877-270-4609
00852-2969 3188
00852-2969 3191
00852-2969 3196
00852-3416 0906
00852-3416 0910
00852-3416 0907
00852-3416 0908
00852-3416 0912
00852-2969 3105
120
Specifications
Country (City)
International Access Code
Country Code
City Code
India
Department Name or Service Area,
Website and E-Mail Address
E-mail: [email protected]
Technical Support
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1
Sales (Large Corporate Accounts)
Sales (Home and Small Business)
Website: support.euro.dell.com
E-mail: [email protected]
Sales
Ireland Sales
Dell Outlet
Online Ordering HelpDesk
Customer Care
Home User Customer Care
Small Business Customer Care
Corporate Customer Care
Technical Support
Technical Support for XPS computers only
Technical Support for all other Dell computers
General
Fax/Sales Fax
Switchboard
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care (dial within U.K. only)
U.K. Sales (dial within U.K. only)
Area Codes,
Local Numbers, and
Toll-Free Numbers
1600338045 and 1600448046
1600 33 8044
1600 33 8046
01 204 4444
1850 200 778
1850 200 778
01 204 4014
01 204 4014
1850 200 982
1850 200 722
1850 543 543
01 204 0103
01 204 4444
0870 906 0010
0870 907 4499
0870 907 4000
Specifications
121
Country (City)
International Access Code
Country Code
City Code
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
Jamaica
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
Home and Small Business
Technical Support
Customer Care
Fax
Switchboard
Corporate
Technical Support
Customer Care
Fax
Switchboard
E-mail: [email protected]
Technical Support (dial from within Jamaica only)
Area Codes,
Local Numbers, and
Toll-Free Numbers
02 577 826 90
02 696 821 14
02 696 821 13
02 696 821 12
02 577 826 90
02 577 825 55
02 575 035 30
02 577 821 toll-free: 1-800-326-6061 or toll-free: 1-800-975-1646
122
Specifications
Country (City)
International Access Code
Country Code
City Code
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
Department Name or Service Area,
Website and E-Mail Address
Website: support.jp.dell.com
Technical Support (servers)
Technical Support outside of Japan (servers)
Technical Support (Dimension and Inspiron)
Technical Support outside of Japan (Dimension and
Inspiron)
Technical Support (Dell Precision, OptiPlex, and
Latitude)
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
Technical Support (PDAs, projectors, printers, routers)
Technical Support outside of Japan (PDAs, projectors, printers, routers)
Faxbox Service
24-Hour Automated Order Status Service
Customer Care
Business Sales Division (up to 400 employees)
Preferred Accounts Division Sales (over 400 employees)
Public Sales (government agencies, educational institutions, and medical institutions)
Global Segment Japan
Individual User
Switchboard
E-mail: [email protected]
Support
Support (Dimension, PDA, Electronics and
Accessories)
Sales
Fax
Switchboard
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 0120-198-498
81-44-556-4162 toll-free: 0120-198-226
81-44-520-1435 toll-free:0120-198-433
81-44-556-3894 toll-free: 0120-981-690
81-44-556-3468
044-556-3490
044-556-3801
044-556-4240
044-556-1465
044-556-3433
044-556-5963
044-556-3469
044-556-1760
044-556-4300 toll-free: 080-200-3800 toll-free: 080-200-3801 toll-free: 080-200-3600
2194-6202
2194-6000
Specifications
123
Country (City)
International Access Code
Country Code
City Code
Latin America
Department Name or Service Area,
Website and E-Mail Address
Customer Technical Support (Austin, Texas,
U.S.A.)
Customer Service (Austin, Texas, U.S.A.)
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
Sales (Austin, Texas, U.S.A.)
SalesFax (Austin, Texas, U.S.A.)
Luxembourg
International Access Code: 00
Country Code: 352
Macao
Country Code: 853
Malaysia (Penang)
International Access Code: 00
Country Code: 60
City Code: 4
Website: support.euro.dell.com
Support
Home/Small Business Sales
Corporate Sales
Customer Care
Fax
Technical Support
Customer Service (Xiamen, China)
Transaction Sales (Xiamen, China)
Website: support.ap.dell.com
Technical Support (Dell Precision, OptiPlex, and
Latitude)
Technical Support (Dimension, Inspiron, and
Electronics and Accessories)
Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
Customer Care
Transaction Sales
Corporate Sales
Area Codes,
Local Numbers, and
Toll-Free Numbers
512 728-4093
512 728-3619
512 728-3883
512 728-4397
512 728-4600 or 512 728-3772
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
+32 (0)2 481 91 19
26 25 77 82 toll-free: 0800 105
34 160 910
29 693 115 toll-free: 1 800 880 193 toll-free: 1 800 881 306 toll-free: 1800 881 386 toll-free: 1800 881 306
(option 6) toll-free: 1 800 888 202 toll-free: 1 800 888 213
124
Specifications
Country (City)
International Access Code
Country Code
City Code
Mexico
International Access Code: 00
Country Code: 52
Department Name or Service Area,
Website and E-Mail Address
E-mail: [email protected]
Technical Support (TelMex)
Sales
Customer Service
Main
Montserrat
Netherlands Antilles
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
New Zealand
International Access Code: 00
Country Code: 64
Nicaragua
E-mail: [email protected]
General Support
E-mail: [email protected]
General Support
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Technical Support Fax
Home/Small Business Customer Care
Relational Customer Care
Home/Small Business Sales
Relational Sales
Home/Small Business Sales Fax
Relational Sales Fax
Switchboard
Switchboard Fax
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
General Support
E-mail: [email protected]
Technical Support
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1-866-563-4425
50-81-8800 or 01-800-888-3355
001-877-384-8979 or 001-877-269-3383
50-81-8800 or 01-800-888-3355 toll-free: 1-866-278-6822
001-800-882-1519
020 674 45 94
020 674 45 00
020 674 47 66
020 674 42 00
020 674 4325
020 674 55 00
020 674 50 00
020 674 47 75
020 674 47 50
020 674 50 00
020 674 47 50
0800 441 567 toll-free: 1-800-220-1378
Specifications
125
Country (City)
International Access Code
Country Code
City Code
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Panama
Peru
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22
Portugal
International Access Code: 00
Country Code: 351
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Switchboard
Fax Switchboard
E-mail: [email protected]
Technical Support
Technical Support (CLARACOM)
E-mail: [email protected]
Technical Support
Website: support.euro.dell.com
E-mail: [email protected]
Customer Service Phone
Customer Care
Sales
Customer Service Fax
Reception Desk Fax
Switchboard
Website: support.euro.dell.com
Technical Support
Customer Care
Sales
Puerto Rico
St. Kitts and Nevis
Fax
E-mail: [email protected]
Technical Support
Website: www.dell.com/kn
E-mail: [email protected]
Technical Support
126
Specifications
Area Codes,
Local Numbers, and
Toll-Free Numbers
815 35 043
671 16882
671 17575
23162298
671 16800
671 16865 toll-free: 1-800-507-1385 toll-free: 1-866-633-4097 toll-free: 0800-50-869
57 95 700
57 95 999
57 95 999
57 95 806
57 95 998
57 95 999
707200149
800 300 413
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
21 424 01 12 toll-free: 1-866-390-4695 toll-free: 1-866-540-3355
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
St. Lucia Website: www.dell.com/lc
E-mail: [email protected]
Technical Support
St. Vincent and the Grenadines Website: www.dell.com/vc
Singapore (Singapore)
International Access Code: 005
Country Code: 65
E-mail: [email protected]
Technical Support
NOTE:
The phone numbers in this section should be called from within Singapore or Malaysia only.
Website: support.ap.dell.com
Technical Support (Dimension, Inspiron, and
Electronics and Accessories)
Technical Support (OptiPlex, Latitude, and Dell
Precision)
Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
Customer Care
Slovakia (Prague)
International Access Code: 00
Country Code: 421
Transaction Sales
Corporate Sales
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
Customer Care
Fax
Tech Fax
Switchboard (Sales)
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1-866-464-4352 toll-free: 1-866-464-4353 toll-free: 1 800 394 7430 toll-free: 1 800 394 7488 toll-free: 1 800 394 7478 toll-free: 1 800 394 7430
(option 6) toll-free: 1 800 394 7412 toll-free: 1 800 394 7419
02 5441 5727
420 22537 2707
02 5441 8328
02 5441 8328
02 5441 7585
Specifications
127
Country (City)
International Access Code
Country Code
City Code
South Africa (Johannesburg)
International Access Code:
09/091
Country Code: 27
City Code: 11
Southeast Asian and Pacific
Countries
Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
E-mail: [email protected]
Gold Queue
Technical Support
Customer Care
Sales
Fax
Switchboard
Technical Support, Customer Service, and Sales
(Penang, Malaysia)
Website: support.euro.dell.com
Home and Small Business
Technical Support
Customer Care
Sales
Switchboard
Fax
Corporate
Technical Support
Customer Care
Switchboard
Fax
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Employee Purchase Program (EPP) Support
Technical Support Fax
Sales
128
Specifications
Area Codes,
Local Numbers, and
Toll-Free Numbers
011 709 7713
011 709 7710
011 709 7707
011 709 7700
011 706 0495
011 709 7700
604 633 4810
902 100 130
902 118 540
902 118 541
902 118 541
902 118 539
902 100 130
902 115 236
91 722 92 00
91 722 95 83
0771 340 340
08 590 05 199
08 590 05 642
08 587 70 527
020 140 14 44
08 590 05 594
08 590 05 185
Country (City)
International Access Code
Country Code
City Code
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
Taiwan
International Access Code: 002
Country Code: 886
Department Name or Service Area,
Website and E-Mail Address
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for XPS
Technical Support (Home and Small Business) for all other Dell products
Technical Support (Corporate)
Customer Care (Home and Small Business)
Customer Care (Corporate)
Fax
Switchboard
Website: support.ap.dell.com
E-mail: [email protected]
Technical Support (OptiPlex, Latitude, Inspiron,
Dimension, and Electronics and Accessories)
Technical Support (servers and storage)
Customer Care
Thailand
International Access Code: 001
Country Code: 66
Transaction Sales
Corporate Sales
Website: support.ap.dell.com
Technical Support (OptiPlex, Latitude, and Dell
Precision)
Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
Customer Care
Trinidad/Tobago
Corporate Sales
Transaction Sales
Website: www.dell.com/tt
E-mail: [email protected]
Technical Support
Area Codes,
Local Numbers, and
Toll-Free Numbers
0848 33 88 57
0844 811 411
0844 822 844
0848 802 202
0848 821 721
022 799 01 90
022 799 01 01 toll-free: 0080 186 1011 toll-free: 0080 160 1256 toll-free: 0080 160 1250
(option 5) toll-free: 0080 165 1228 toll-free: 0080 165 1227 toll-free: 1800 0060 07 toll-free: 1800 0600 09 toll-free: 1800 006 007
(option 7) toll-free: 1800 006 009 toll-free: 1800 006 006 toll-free: 1-888-799-5908
Specifications
129
Country (City)
International Access Code
Country Code
City Code
Turks and Caicos Islands
Department Name or Service Area,
Website and E-Mail Address
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
Uruguay
Website: www.dell.com/tc
E-mail: [email protected]
General Support
Website: support.euro.dell.com
E-mail: [email protected]
Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp
Sales
Home and Small Business Sales
Corporate/Public Sector Sales
Customer Care
Home and Small Business Customer Care
Corporate Customer Care
Preferred Accounts (500–5000 employees)
Global Accounts Customer Care
Central Government Customer Care
Local Government & Education Customer Care
Health Customer Care
Technical Support
Technical Support for XPS computers only
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
Technical Support for all other products
General
Home and Small Business Fax
Website: www.dell.com/uy
E-mail: [email protected]
Technical Support
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1-877-441-4735 toll-free: 413-598-2522
0870 907 4000
01344 860 456
0870 906 0010
01344 373 185
0870 906 0010
01344 373 186
01344 373 193
01344 373 199
01344 373 194
0870 366 4180
0870 908 0500
0870 353 0800
0870 907 4006
130
Specifications
Country (City)
International Access Code
Country Code
City Code
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Department Name or Service Area,
Website and E-Mail Address
Automated Order-Status Service
AutoTech (portable and desktop computers)
Hardware and Warranty Support (Dell TV,
Printers, and Projectors ) for Relationship customers
Americas Consumer XPS Support
Consumer (Home and Home Office) Support for all other Dell products
Customer Service
Employee Purchase Program (EPP) Customers
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
Financial Services (Dell Preferred Accounts [DPA])
Business
Customer Service and Support
Employee Purchase Program (EPP) Customers
Support for printers, projectors, PDAs, and MP3 players
Public (government, education, and healthcare)
Customer Service and Support
Employee Purchase Program (EPP) Customers
Dell Sales
Dell Outlet Store (Dell refurbished computers)
Software and Peripherals Sales
Spare Parts Sales
Extended Service and Warranty Sales
Fax
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-877-459-7298 toll-free: 1-800-232-8544 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-800-695-8133 toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-800-456-3355 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-695-8133 toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY
(1-877-335-5889)
Specifications
131
Country (City)
International Access Code
Country Code
City Code
U.S. Virgin Islands
Venezuela
Department Name or Service Area,
Website and E-Mail Address
E-mail: [email protected]
Technical Support
Website: www.dell.com/ve
E-mail: [email protected]
Technical Support
Area Codes,
Local Numbers, and
Toll-Free Numbers toll-free: 1-877-702-4360 toll-free: 0800-100-2513
132
Specifications
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