John B.
How to remove envelopes that are stuck in the envelope catcher?
To remove envelopes stuck in the lower envelope track: 1. Open the side cover C. 2. Lower and hold the handle D to the left and remove the envelope(s) from the lower envelope track. 3. Release the handle D. 4. If necessary, the envelopes and documents can be transported manually by turning the blue knob E clockwise. 5. Turn the blue knob F clockwise to manually transport envelopes through the lower envelope track. 6. Close the side cover. 7. Press the reset button to reset the error and restart the job.