Troubleshooting guide. Gorenje HZFI2828AFV, NRKI5182PW, NRKI5181LW

Troubleshooting guide

Fault: Cause/Remedy

The appliance does not operate after connection to the mains:

• Check if there is power in the socket and if the appliance is

switched on.

Cooling system operates continuously without intermittent stoppages:

• Ambient temperature too high.

• Frequent opening of the door, door open too long.

• Door not closed properly (particle between door gasket, sagged

door, check gasket sealing, etc...).

• Excessive quantity of fresh food inserted at once.

• Refrigerator probe (A) is clogged with fresh food. Relocate the

food to provide air circulation around the probe (certain models

only).

• Check air circulation for suffi cient cooling of the compressor, and

clean the condenser.

Excessive ice formation at the rear interior wall of the freezer:

• Frequent opening of the door, door open too long.

• Inserting hot food in the freezer.

• Food or dish is touching the rear interior panel of the refrigerator.

• Bad door sealing; clean or replace the gasket if dirty or damaged.

Build-up of ice or frost in the freezer interior may be a result of the following:

• Door opened too frequently or too long.

• Door not properly closed.

• Poor door sealing.

• If the seal is dirty or damaged, clean or replace

Water dripping from the appliance:

• Drain outlet is clogged, drain water drips past the collection

groove.

• Clean the clogged outlet using plastic straw.

• Thaw thick ice deposits manually (see chapter Defrosting).

Flashing signal light H:

(only for the freezer compartment)

Diffi cult door opening:

• Door opened too frequently or too long.

• Door not closed correctly (possible impurities on the seal, misaligned door, damaged seal, etc.).

• A longer power failure.

• Too much fresh food inserted at once.

• If you attempt to open the immediately closed door of the freezer you may experience resistance. This happens because certain quantity of cold air escapes from the appliance through the open door and is replaced by warm ambient air. Cooling of such air creates negative pressure (vacuum) and suction, which prevents easy opening of the door. Situation is normalized after a few minutes (5-10), and you can open the door with ease.

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Fault:

Bulb replacement:

Cause/Remedy

• Before replacing the light bulb, disconnect the appliance form the

power supply (pull the power cord from the wall socket).

A – Use the screwdriver to press the locking hook (in arrow

direction), and remove the cover.

B – Insert the screwdriver into the cover slot, lift it and remove the

cover.

Replace the bulb with the equivalent new bulb (E 14, same voltage as the original one) and replace the cover back to its position.

• Don’t forget: the old bulb does not belong to organic waste.

• Light bulb is consumption material and is not covered by the warranty!

• Bulb lamps used in this appliance are special purpose lamps selected for household appliances use only. They are not suitable for household room illumination.

Signal light B is fl ashing:

Error code indicated on the display (only with some models):

• If the signal light B is fl ashing, call a service technician.

• If “E” appears on the display, call a service technician.

If none of the above reasons seems to match your problem, please contact the nearest service center and state the type, model and serial number as indicated on the label with basic information attached in the appliance interior.

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