About updating the Firebox X Edge software. Watchguard Firebox X4500, Firebox X Edge e-Series

Configuration and Management Basics

About updating the Firebox X Edge software

One advantage of your LiveSecurity Service is continuous software updates. As new threats appear and

WatchGuard adds product enhancements, you receive alerts to let you know about new versions of your

Firebox X Edge e-Series software. To install any firmware on the Edge, you must have a current LiveSecurity subscription. For Firebox X Edge updates, see the WatchGuard web site at: https://www.watchguard.com/archive/softwarecenter.asp

(select Firebox X Edge)

There are two different procedures to install firmware updates. The first method uses a larger download and applies the firmware update on the Firebox X Edge automatically when you start it on a Windows computer.

The second method uses a smaller download and allows you to apply the firmware updates with the Firebox

X Edge configuration pages. If you do not use Windows, you must use the second procedure.

If for any reason you want to downgrade to an earlier version of Edge firmware, you can apply the firmware with the same procedures. Some newer versions of Edge hardware can be downgraded to only version 8.5.2 or later.

Method 1: Install software automatically

The first method installs the Firebox X Edge e-Series firmware update from a Windows computer. Download the Software Update Installer to use this method. To use the Software Update Installer:

1. Start the installer on a Windows computer that is on the trusted network of the Firebox X Edge.

2. When you see the prompt, type the Firebox X Edge e-Series trusted interface IP address.

The default address is 192.168.111.1

3. Type the administrator name and password. Click OK .

The installer applies the firmware update to the Firebox X Edge e-Series. As part of the update process, the Firebox

X Edge restarts one or two times—this is usual.

4. Click Finish .

Because the Installer uses FTP to transfer files, make sure your Firebox X Edge is not configured to

deny FTP traffic. See Drop DOS flood attacks for more information.

Method 2: Install software manually

The second method uses the Firebox X Edge e-Series configuration pages. This method can be used with

Windows or other operating systems. You must first download the Software Update file, which is a small compressed file.

1. Extract the .sysa-dl file from the compressed file you downloaded with an archiving utility such as

WinZip (for Windows computers), StuffIt (for Macintosh), or the zip program (for Linux).

2. To connect to the System Status page, type https:// in the browser address bar, and the IP address of the Edge trusted interface.

The default URL is: https://192.168.111.1

3. From the navigation bar, select Administration > Update .

The Update page appears.

4. Type the name and location of the file that contains the new Firebox X Edge software in the Select file box, or click Browse to find the file on the network.

5. Click Update and follow the instructions.

The Firebox makes sure the software package is a legitimate software upgrade. It then copies the new software to the system. This can take 15 to 45 seconds. When the update is complete, click the Reboot button that appears on the Update page. After the Firebox restarts, the System Status page appears and shows the new version number.

60 Firebox X Edge e-Series