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Additional Information
Precautions
On safety
• Before operating the unit, check that the operating voltage of your unit is identical with that of your local power supply.
• Should any solid object or liquid fall into the cabinet, unplug the unit and have it checked by qualified personnel before operating it any further.
• Unplug the unit from the wall outlet if it is not to be used for an extended period of time. To disconnect the cord, pull it out by the plug.
Never pull the cord itself.
On repacking
Keep the carton and packing materials. They provide an ideal container to transport the unit. If you have any question or problem concerning your unit that is not covered in this manual, please consult your nearest Sony dealer.
Note on recording
The recorded music is limited to private use only. Use of the music beyond this limit requires permission of the copyright holders.
Trademarks
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• IBM and PC/AT are registered trademarks of
International Business Machines Corporation.
• Microsoft, Windows and Windows Media are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
• Mac, Mac OS and OS X are trademarks of
Apple Inc., registered in the U.S. and other countries.
• ASIO is a trademark of Steinberg Media
Technologies GmbH.
• DSD is a registered trademark of Sony
Corporation.
• All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, ™ and ® marks are not specified.
Troubleshooting
When you find your turntable not working properly, first review the following suggestions before you consider requesting for repair. If they do not help solving your problem, contact your dealer or the customer support website.
Vinyl record playback
You hear no sounds from the computer or audio device connected via the USB port.
C To listen to a vinyl record, you need to connect an audio device with the supplied
C Use the USB port to connect a computer for recording audio tracks with the Hi-Res Audio
Recorder application exclusively designed for this turntable product. You cannot use the
USB port for connection with an audio device.
The tone arm skips, skates, or stays on the same track.
C The counterweight is not properly adjusted.
When you adjust the stylus pressure, rotate the counterweight, not the gauge ring. (See
C The platter is not positioned level. Place your turntable on a level surface.
C The vinyl record is dusty or scratched. Clean the surface with a commercial record cleaning product or replace the vinyl record.
You experience sound problems.
C If the dirty stylus is causing frequent noises, clean the stylus with a commercial stylus cleaning product. If the stylus is worn out,
replace the stylus. (See page 20.)
C The drive belt may be worn out. Replace the
C If the dusty vinyl record is causing frequent noises, clean the surface with a commercial record cleaning product.
C Make sure that the stylus pressure and the
anti-skating force are properly set. (See page
C The stylus is worn out. Replace it with a new
You hear rumbling or low-frequency howling noises*.
C Your turntable is placed too close to speakers.
Move the turntable away from the speakers.
* This phenomenon, called “acoustic feedback,” occurs when vibrations that travel through the air or solid objects (such as shelves, a cabinet, or the floor) from speakers are picked up by the stylus, amplified and reproduced through the speakers.
You hear noises.
C Make sure that the PHONO/LINE switch on the rear of your turntable is set to LINE. If the
PHONO/LINE switch is set to PHONO when the turntable is connected to any other input jacks than the PHONO input jacks on the audio device, you may hear playback noises.
When the PHONO/LINE switch is set to LINE, do not connect the turntable to the PHONO input jacks on the audio device.
C Make sure that a computer is NOT connected to your turntable with a USB cable. With a computer connected to the turntable via the
USB port, playback with the connected audio device may cause noises.
The sound pitch is too high or low.
C A wrong rotation speed is selected. Check the center label of the vinyl record or the record jacket for the rotation speed and select the appropriate one. Rotate the SPEED/POWER rotary switch knob to select “33” for 33 1/3 rpm records or “45” for 45 rpm records.
C The drive belt may be twisted or worn out.
Untwist the drive belt. (See page 21.)
The sound pitch fluctuates.
C Make sure that the stylus pressure and the
anti-skating force are properly set. (See page
C The stylus is worn out. Replace it with a new
The drive belt is worn out or broken.
C
Replace the drive belt. (See page 21.)
To obtain a spare drive belt, contact your dealer or the customer support website. (See
The platter does not turn.
C Make sure that the AC adaptor is firmly connected to a power outlet and the DC IN on your turntable.
C Make sure that the drive belt is completely
hooked around the motor pulley. (See page
Playback sound is too low in volume or distorted.
C Make sure that the PHONO/LINE switch selection on your turntable matches the type of the input jacks on the audio device used
for connection with the turntable. (See page
Software installation
You cannot install the Hi-Res Audio
Recorder application onto a computer.
C Visit our support website for detailed instructions on downloading and installing the application.
For customers in Europe:
Access http://www.sony.eu/support, switch to the website for your country, and then search for “Hi-Res Audio Recorder.”
For customers in the U.S.A.:
Access http://esupport.sony.com/ and search for "Hi-Res Audio Recorder."
For customers in Canada:
Access http://esupport.sony.com/CA/ and search for "Hi-Res Audio Recorder."
For customers in other countries/regions:
Access http://www.sony-asia.com/support and search for “Hi-Res Audio Recorder.”
C Make sure that the computer has Internet connection.
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Repair Services
When you find your turntable not working properly, first review the suggestions listed in
“Troubleshooting” to find out if your problem needs repair.
If the suggestions do not help solving the problem, contact your dealer or the customer
support website. (See page 26.)
Spare components retention period:
Sony retains functional turntable components for repair (components required to maintain the turntable functions) for at least eight years after discontinuation of the product, as instructed by the Ministry of Economy, Trade and Industry of Japan, and will provide repair services during this retention period.
Depending on the component that needs repair, however, repair services may still be provided beyond the retention period. For more information, contact the customer
support website. (See page 26.)
Before you contact your dealer or the customer
support website (See page 26.), you are
advised to have the following information at hand:
• Model number: PS-HX500
• Serial number on the back of your turntable:
• Description of the defect(s): Please describe as much as you can.
• Date of your purchase:
• Your dealer name:
If the stylus or the drive belt is damaged or worn out due to improper use, repair services will be provided at your expense.
Specifications
Motor and Platter
Drive system
Motor
Platter
Speeds
Wow and flutter
S/N ratio
Belt-drive
DC motor
296 mm dia. (aluminum die-cast)
33 1/3 and 45 rpm, 2 speed
0.1% (WRMS)
More than 50 dB (DIN-B) with the supplied cartridge
Tone Arm
Type
Effective arm length
USB Connectivity
Straight arm
221 mm
Output port
USB Type B
USB 2.0
Cartridge
Type
Stylus pressure
Output level
General
Power supply
Power consumption
Dimensions
Weight
MM
3 g
2.5 mV
DC 5 V 2.0 A (AC adaptor)
3 W
430 x 104 x 366 mm (16 7/8 x 4 1/8 x 14 3/8 in)
(width/height/depth)
Approx. 5.4 kg (11.9 lb 19.5 oz)
AC adaptor
Input
Output
AC 100-240 V 0.35 A 50/60 Hz
DC 5 V 2.0 A
Design and specifications are subject to change without notice.
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Customer Support
Websites
For information about purchasing spare components, accessories, and other support services, visit the customer support website designated to your area of residency.
For customers in Europe: http://www.sony.eu/support
For customers in the U.S.A.: http://esupport.sony.com/US
For customers in Canada: http://esupport.sony.com/CA/
For customers in other countries/ regions:
Access http://www.sony-asia.com/support and search for “Hi-Res Audio Recorder.”
Index
45 rpm adaptor .......................................8, 15
AC adaptor ..............................................8, 15
audio output ........................................... 7, 14
cartridge body ....................................... 6, 20
counterweight .....................................6, 8, 11
customer support websites .......................26
DC IN ....................................................... 7, 15
dust cover hinges ............................... 6, 8, 13
gauge ring ...................................................12
grounding terminal ................................. 7, 14
headshell.................................................6, 16
Hi-Res Audio Recorder application
motor pulley .......................................9, 10, 21
noise ..................................................9, 22, 23
PHONO cables.........................................8, 14
PHONO/LINE switch................................ 7, 14
platter ..............................................6, 8, 9, 23
repair services ............................................ 24
rotation speed............................................ 16
rubber mat ..........................................6, 8, 10
SPEED/POWER rotary switch knob
.......................................................6, 16, 17, 19
spindle ..................................................... 6, 9
stylus pressure ............................................12
tone arm..............................6, 10, 11, 16, 17, 22
trademarks ................................................. 22
USB cable ................................................8, 19
USB port .............................................7, 19, 22
© 2016 Sony Corporation Printed in China
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