368 Resellers
Web, Mail, and SQL Resources
Resellers don't have web, mail, and SQL resources. Both reseller and reseller admin accounts are only logical entities of the control panel and DNS, and don't have corresponding accounts on web, mail, or SQL servers. To set up a website, a mailbox, or a database, a reseller Starting from Parallels H-Sphere 3.0 reseller administrative
CP is created authomatically when reseller sign's up for a plan. It doesn't show up in search results which prevents this account from inententional deletion. Reseller now won't be able to login to his resller administrative account from the login page and will have to first login to his top reseller account.
Servers
Resellers' customers are automatically distributed across web, mail, and SQL servers, and their home directories are created next to the directories of admin's direct end
users. If necessary, resellers can be placed on separate boxes (on page 390).
SSL
CP SSL.
Parallels H-Sphere offers SSL protection for reseller control panels based on service IPs or ports.
Shared SSL.
Resellers can install wildcard ssl certificates to protect their customers' websites running on third level domains.
Inherited SSL.
Resellers can offer SSL protection using admin's wildcard certificates.
Billing
Every time the system creates a billing log entry for a reseller's customer, it also creates a shadow billing log entry for the reseller. The two entries show two different amounts, because they use retail and wholesale prices respectively. When reseller's customers acquire resources over free quotas allocated to the reseller, the reseller is charged the wholesale amount. When reseller's customers are refunded, the corresponding wholesale refund amount is credited to the reseller's account.
At the end of each day, the wholesale charges are summarized by type, and a separate bill is created for each type of resources. As the result, resellers don't see these
charges until the next day. More on billing resellers (on page 379).
Markup plans
Markup plans are plans with pre-defined set of resources created based on other hosting plans to be resold by resellers or main host administrator. Billing for markup plans works the same way as for other plans. If a markup plan is resold by reseller, fees are
collected from reseller as described in Billing Resellers (on page 379).
Resellers 369
To create a markup plan, see Creating and Editing Plans (on page 348).
In this chapter:
Reseller DNS .................................................................................................... 370
Creating And Editing Reseller Plans .................................................................. 372
Billing Resellers ................................................................................................. 379
Reseller Control Panel SSL ............................................................................... 381
Reseller Shared SSL ......................................................................................... 387
Placing Resellers on Separate Boxes ................................................................ 390
Allocating Physical Servers to Resellers ............................................................ 393
Supporting Resellers' Customers ...................................................................... 394
Deleting Resellers ............................................................................................. 395
Suspending And Resuming Resellers ............................................................... 396
Moving Accounts Between Resellers ................................................................. 396
