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Appendix
Cleaning and care
WARNING:
TV sets use high voltage. Do not try to remove the cabinet back. Refer servicing to qualified service technicians.
To clean the TV screen:
1. Unplug the TV to avoid possible shock hazard.
2. Use a clean cellulose sponge or chamois cloth dampened with a solution of mild detergent and warm water to clean the TV screen and trim. Do not use too much water because water spills into the cabinet can cause damage to the TV.
3. Wipe off any excess moisture with a clean dry cloth.
4. Polish the cabinet with a quality furniture polish to maintain the finish and appearance of the cabinet.
Caution:
Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet. These chemicals can damage the finish of the cabinet.
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem Solution
TV will not turn on • Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries.
No picture, no sound
No sound, picture OK
Poor sound, picture OK
Poor picture, sound OK
Poor reception of broadcast channels
Cannot receive above channel 13
Unable to select a certain channel or video input
Multiple images
• Check the antenna/cable connections.
• The sound may be muted. Press VOLUME.
• The station may have broadcast difficulties. Try another channel.
• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the PICTURE menu.
• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• If you are using a VCR, make sure the TV/VCR button is set correctly.
• Make sure TV/CABLE is set to TV mode.
• The channel may be locked out with the channel lock feature, video lock feature, or erased with the add/erase feature.
• The station may have broadcast difficulties. Try another channel.
• Use a highly directional outdoor antenna.
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Poor color or no color • The station may have broadcast difficulties. Try another channel.
• Adjust the TINT and/or COLOR in the PICTURE menu.
• If you change the direction of the TV while it is turned on, the picture could suffer from color shading. If so, turn off the TV and allow it to cool down for several hours before turning it on again.
• Make sure the MTS feature is set properly.
No stereo or SAP sound from a known MTS broadcast
The remote control does not operate • Check if the TV/CABLE/VCR switch is properly set.
• There may be an obstruction between the remote control and the remote control sensor.
• The remote control batteries may be dead. Replace the batteries.
The V-Chip PIN code does not work • Change or reset your PIN code. (See page 16, “Selecting a PIN code.”)
Specifications
Television system
Channel coverage
Power source
Power consumption
Audio power
Speaker type
Video/Audio terminals
Dimensions
NTSC standard
VHF: 2 through 13
UHF: 14 through 69
Cable TV: mid band (A-8 through A-1, A through 1) super band (J through W) hyper band (AA through ZZ, AAA, BBB) ultra band (65 through 94, 100 through 125)
120 AC, 60 Hz
27A60 93 W; 32A60 104 W; 36A60 104 W
5 W + 5 W
2-3/8 x 4-3/4 inches (60 x 120 mm)
S-VIDEO INPUT
Y-INPUT: 1 V (p-p), 75 ohm, negative sync.
C-INPUT: 0.286 V (p-p) (burst signal), 75 ohm
VIDEO/AUDIO INPUT
VIDEO: 1 V (p-p), 75 ohm, negative sync.
AUDIO: 150 mV (rms) (30% modulation equivalent, 47 k ohm)
VIDEO/AUDIO OUTPUT
VIDEO: 1 V (p-p), 75 ohm, negative sync.
AUDIO: 150 mV (rms) (30% modulation equivalent, 47 k ohm)
27A60:
Width: 25-5/8 inches (652 mm)
32A60:
30-5/8 inches (778 mm)
36A60:
34-9/16 inches (878 mm)
Weight
Height: 23-7/8 inches (600 mm) 27-5/16 inches (693 mm) 30-1/2 inches (774 mm)
Depth: 20-13/16 inches (526 mm) 22-11/16 inches (575 mm) 25-5/16 inches (642 mm)
27A60: 75.0 lbs. (33.6 kg); 32A60: 121.7 lbs. (55.2 kg);
36A60: 158.0 lbs. (71.6 kg)
Supplied accessories
Optional TV stand
Remote control with two size “AA” batteries
32A60: ST3230; 36A60: ST3615 or ST3640
Design and specifications are subject to change without notice.
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Limited United States warranty
Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii Inc. (“THI”) make the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee.
Limited one-year warranty
TACP and THI warrant this product and its parts against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. During this period, TACP and THI will repair or replace a defective part, at their option, with a new or refurbished part, without charge to you. “Authorized TACP/THI service station personnel will come to your home when warranty service is required. Depending on the type of repair required, the service will either be performed in your home or the set will be taken to the authorized
TACP/THI service station for repair and returned to your home at no cost to you.”
Limited two-year warranty of picture tube
TACP and THI further warrant the picture tube in this product against defects in materials or workmanship for a period of two (2) years after the date of original retail purchase. During this period, TACP and THI will repair or replace a defective picture tube at their option, with a new or refurbished picture tube, without charge to you, except that if a defective picture tube is replaced after one (1) year from the date of the original retail purchase, you pay labor charges involved in the replacement.
Rental units
The warranty for rental units begins with the first rental of thirty (30) days from the date of shipment to the rental firm, whichever comes first.
Commercial units
Products sold and used for commercial use have a limited ninety (90) day warranty for all parts, labor and picture tube.
Owner’s manual and registration card
You should read this owner’s manual thoroughly before operating this product. You should complete and mail the enclosed registration card within ten days after you, or the person who has given you this product as a gift, purchased this product. This is one way to enable TACP/THI to provide you with better customer service and improved products. Failure to return the registration card will not affect your rights under this warranty.
Your responsibility
The above warranties are subject to the following conditions:
• You must retain your bill of sale or provide other proof of purchase.
• All warranty servicing of this product must be made by an Authorized TACP/THI Service Station.
• These warranties are effective only if the product is purchased and operated in the U.S.A. or Puerto Rico.
• Labor service charges for set installation, set up, adjustment of customer controls and installation or repair of antenna systems are not covered by this warranty. Reception problems caused by inadequate antenna systems are your responsibility.
• Warranties extend only to defects in materials or workmanship as limited above and do not extend to any product or parts which have been lost or discarded by you or to damage to products or parts caused by misuse, accident, damage caused by Acts of God, such as lightning or fluctuations in electric power, improper installation, improper maintenance or use in violation of instructions furnished by us; or to units which have been modified or had the serial number removed, altered, defaced or rendered illegible.
How to obtain warranty service
If after following all of the operating instructions in this manual and checking the section “Troubleshooting,” you find that service is needed;
• Call the TACP toll free number 1-800-631-3811 after you find a defective product or part to find the nearest Toshiba Authorized Service Station.
• Please present your bill of sale or other proof to the Authorized Service Station.
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Authorized TACP/THI service station personnel will come to your home when warranty service is required.
Depending on the type of repair required, the service will either be performed in your home or the set will be taken to the TACP/THI Authorized service station for repair and returned to your home at no cost to you.
In the Continental U.S.
If your TV requires service, call toll free:
1-800-631-3811
Toll Free
1-800-631-3811
In Hawaii
If your TV requires service, call:
(808) 591-8377
327 Kamakee Street, Honolulu, HI 96814
Limitations
All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or replacement of any parts. In no event shall TACP or THI be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which action must be commenced to enforce any obligation of TACP or THI arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to 90 days from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law.
This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you.
Attention Canadian customers
Canadian consumers are requested to complete the special Canadian “Warranty Registration
Form” enclosed, and forward this completed form with a copy of bill of sale to TOSHIBA
OF CANADA to “Register and Validate” their warranty.
Products purchased in the U.S.A. and used in Canada are not covered by these warranties.
Products purchased in Canada and used in the U.S.A. are not covered by these warranties.
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Index
A adding and erasing channels manually ..................... 14 adding channels to the TV’s memory .......................... 13 adjusting channel settings ..............................................................15
picture preferences ....................................................... 26 picture quality .................................................................. 25 sound ...................................................................................28
antenna input, selecting ................................................... 12 audio amplifier, connecting ............................................... 6 auto power off ...................................................................... 26
B batteries, installing into the remote control ............... 7 blocking channels .............................................................................20
programs by ratings ...................................................... 17 unrated movies or programs ...................................... 20
C cable converter box and a VCR, connecting .............. 3 cable converter box, connecting ..................................... 3 cable TV converter code table ......................................... 9 camcorder, connecting ....................................................... 6 care and cleaning of your TV ........................................ 31 changing channels .............................................................................14
on-screen display language ....................................... 12 position of the small picture (PIP) ........................... 23 channel settings, adjusting ............................................. 15 channels adding or erasing manually ........................................ 14 adding to the TV's memory ........................................ 13 blocking with V-Chip ..................................................... 20 changing ............................................................................ 14 favorite, programming .................................................. 15 labeling ............................................................................... 21 programming automatically ....................................... 13 switching between two ................................................ 15 cleaning and care of your TV ........................................ 31 closed caption feature, using ......................................... 27 code table cable TV converter ........................................................... 9
VCR ........................................................................................ 9 color temperature, adjusting ........................................... 25 connecting audio amplifier ................................................................... 6 cable converter box ......................................................... 3 cable converter box and a VCR .................................. 3 camcorder ........................................................................... 6
DVD with ColorStream and a VCR ............................ 4
DVD/satellite receiver and a VCR .............................. 4
TV ............................................................................................ 2
VCR ........................................................................................ 2
VCRs, two ............................................................................ 5
D demonstration mode, viewing ....................................... 30 displaying on-screen information ................................. 26
DVD with ColorStream and a VCR, connecting ........ 4
DVD/satellite receiver and a VCR, connecting ......... 4
F favorite channels, programming ................................... 15 freezing the small picture (PIP) ..................................... 24
L labeling channels ................................................................ 21 language, changing the on-screen display .............. 12 last mode memory feature, understanding .............. 30 location for TV, selecting .................................................... 1
M multi-window PIP ................................................................ 24 muting the sound ................................................................ 28
O off-timer, setting .................................................................. 26 on-screen display language, changing ...................... 12 on-screen information, displaying ................................ 26
P picture adjusting ............................................................................ 24 color temperature, selecting ...................................... 25 preferences, adjusting .................................................. 26 quality, adjusting ............................................................. 25 picture-in-picture (PIP)
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changing the position of the small picture .......... 23 freezing the small picture ............................................ 24 main and small pictures, switching ......................... 23 watching ............................................................................. 22 watching multi-window ............................................... 24
PIN code, selecting ............................................................. 16 power, auto off ...................................................................... 26 programming channels automatically ................................................ 13 favorite channels ............................................................ 15 remote control for use with a VCR or cable TV converter ................................................. 8 programs, blocking with V-Chip .................................... 17
R ratings blocking programs by ................................................... 17
MPAA .................................................................................. 18
TV .......................................................................................... 18 unrated movies or programs ...................................... 20 youth TV ............................................................................. 18 remote control batteries, installing ........................................................... 7 learning about .................................................................. 11 preparing for use .............................................................. 7 programming for use with a VCR or cable TV converter ................................................. 8 using ...................................................................................... 7 using with a VCR or cable TV converter ................. 7
S
SAP, selecting .......................................................................28
satellite receiver/DVD and a VCR, connecting ......... 4 sound adjusting ............................................................................ 28 muting ................................................................................. 28 stereo/SAP broadcasts, selecting ............................ 28 surround, using ............................................................... 29 specifications ........................................................................ 32 stereo sound, selecting ..................................................... 28 surround sound, using ...................................................... 29 switching between two channels ................................. 15 switching the main and small pictures (PIP) ........... 23
T troubleshooting ................................................................... 31
TV connecting ........................................................................... 2 location, selecting ............................................................ 1 setting up ........................................................................... 12
TV/VIDEO button, using ................................................... 12
V
V-Chip blocking channels .......................................................... 20 blocking programs by ratings .................................... 17 selecting a PIN code ..................................................... 16 using .................................................................................... 16
VCR and a cable converter box, connecting .............. 3
VCR and a DVD with ColorStream, connecting ........ 4
VCR and a DVD/satellite receiver, connecting .......... 4
VCR, connecting .................................................................... 2
VCRs, connecting two ......................................................... 5 video input, watching ........................................................ 26 video labeling ........................................................................ 23 video lock ............................................................................... 21
W warranty .................................................................................. 33 watching multi-window picture-in-picture (PIP) ................... 24 picture-in-picture (PIP) ................................................ 22 video input ......................................................................... 26
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Toshiba America
Consumer Products, Inc.
Toshiba Hawaii, Inc.
Toshiba of Canada, Ltd.
Head Office
82 Totowa Road
Wayne, NJ 07470
Head Office
327 Kamakee Street
Honolulu, HI 96814
Head Office
191 McNabb Street
Markham, Ontario L3R 8H2
Canada
Factory Service Center
1420B Toshiba Drive
Lebanon, TN 37087
Service Centers
Toronto
191 McNabb Street
Markham, Ontario L3R 8H2
Canada
Tel: (905) 470-5400
Montreal
1643 North Service Road
Trans-Canada Highway
Dorval, Quebec H9P 1J1
Canada
Tel: (514) 856-4100
Vancouver
22171 Fraserwood Way
Richmond, British Columbia V6W 1J5
Tel: (604) 303-2500
Manufactured by:
Toshiba America
Consumer Products, Inc.
PRINTED IN USA
(00-06)B 23563915A
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