printer problems
Problem
The printer will not turn on.
The Printer light is blinking green.
Possible cause
The printer may have drawn too much power.
Solution
Unplug the printer’s power cord and wait approximately 10 seconds.
Reconnect the power cord and press the P OWER button to turn on the printer.
Turn on the power strip.
The printer is plugged into a power strip and the power strip is turned off.
The printer may be processing information.
Be patient. The printer needs some time to finish processing the information.
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Problem
The Printer light is blinking (slowly) red.
Possible cause Solution
The printer needs attention.
Try the following:
1 Check the printer’s LCD and the computer monitor for instructions.
2 If this does not work, and you have a digital camera connected to the printer, check the camera’s LCD for instructions.
3 If this does not work, turn the printer off. Unplug the printer’s power cord, wait one minute, then plug it in again. Turn the printer on.
Problem
The Printer light is blinking (quickly) red.
The printer cannot recognize the file on the memory card.
Possible cause
An unrecoverable error has occurred.
Your memory card contains file types the printer cannot read.
Solution
Try the following:
1 Turn the printer off. Unplug the printer’s power cord, wait one minute, then plug it in again. Turn the printer on.
2 If this does not work, check www.hp.com
or contact HP
Support and Services. For contact information, see the Software
Setup & Product Support booklet that came with your printer.
Set your camera to save the photos in file types the printer supports. For a list of supported file types, see
specifications on page 49. For more
information on setting your camera to save specific file types, see the documentation that came with your camera.
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