Testing the proVEOS Client. wowvision proVEOS

Testing the proVEOS Client

This section covers the steps necessary to confirm that clients are able to present on proVEOS successfully. This will require that the client be able to reach the IP address of proVEOS gateway via its connected network.

After installation, a shortcut is added to the Start Menu under WOW Vision > proVEOS > Launch proVEOS Client .

Click the shortcut to launch the proVEOS software.

If you have opted to install an icon to the Windows desktop, you may also use it to launch the proVEOS software:

Next, provide participant credentials to gain access to the proVEOS gateway:

44 proVEOS Installation Guide

Use any valid account to login. On new installations, default accounts are available:

Staff

– user name: su / password: supass

Participant

– user name: user / password: userpass

After entering the user name and password, click the Login button.

At this point, the client will make an outgoing network connection to proVEOS.

This may trigger firewall software to display a warning prompt. It is recommended to choose the option that will allow the proVEOS client software to always be able to make such connections without any future prompting.

If the Windows Firewall in Windows XP Service Pack 2 and above is used, a

Windows Security Alert window will pop up:

Click Unblock to allow the proVEOS client to make outgoing connections to the proVEOS gateway in future.

Note: Other firewall software installed on your computer may also produce a similar prompt.

Once the software connects to the proVEOS gateway successfully, the main menu is available: proVEOS Installation Guide 45

The resolution of your desktop will also be changed to 1024 x 768 pixels to match the resolution projected by proVEOS to the connected projector. The original desktop resolution will be restored once you logout from proVEOS. proVEOS will also show the default display background:

Diagnosing Login Problems

If connections to proVEOS fail, use the network diagnostics tool to troubleshoot the problem.

In the login window, click the diagnostics icon located at the bottom-left corner of the window.

46 proVEOS Installation Guide

When clicked, a Network Diagnostics window appears:

Click the Start Scan button to begin.

Diagnosing Network Performance Problems

Once connected to proVEOS, and presentations are affected by low network bandwidth, causing slow screen updates to the projector and jerky media playback.

During a presentation, an icon is available on the bottom-right of the main menu.

Click the icon to display a bar indicating the current bandwidth available.

If the bar is in the red region, please contact your network administrator for assistance. proVEOS Installation Guide 47