Sophos Enterprise Console
18 Appendices
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18.1 Appendix A: Prepare a new server
If you are using a server that has or had any Sophos products installed, ensure all the components are uninstalled and do the following:
1. Open the Registry Editor. To open click Start, Run, type regedit and then click OK.
2. Take a backup of the registry.
For information on how to take a registry backup, refer to Microsoft documentation.
3. In the Registry Editor window, browse to the Sophos registry key location:
Windows version
32-bit
64-bit
Registry key location
HKEY_LOCAL_MACHINE\SOFTWARE\Sophos
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos
If it exists, delete the Sophos registry key. Close the Registry Editor window.
4. Browse to the Sophos installation folder location:
Default path Windows version
32-bit
64-bit
C:\Program files\Sophos
C:\Program files (x86)\Sophos
If it exists, take a backup of its contents, including all subfolders, save it to a safe and secure location, and then delete the folder.
5. Browse to the Sophos common installation location:
Default path Windows version
32-bit
64-bit
C:\Program files\Common Files\Sophos
C:\Program files (x86)\Common Files\Sophos
If it exists, take a backup of its contents, including all subfolders, save it to a safe and secure location, and then delete the folder.
6. Browse to the database backup location, for example (depending on your SQL Server version):
Default path Windows version
32-bit C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\Backup
Copyright © Sophos Limited
Sophos Enterprise Console
Windows version
64-bit
Default path
C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\Backup
If it exists, take a backup of its contents, including all subfolders, and save it to a safe and secure location. Delete Enterprise Console database backup files (.bak files).
The file names begin with "SOPHOS" and usually contain the Enterprise Console version number. For information about the database file names for different console versions, see
Sophos support knowledgebase article 17323 ( http://www.sophos.com/en-us/support/ knowledgebase/17323.aspx
). For example, the database backup files for Enterprise Console
5.5.0 are:
• SOPHOS550.bak
• SOPHOSPATCH52.bak
• SophosSecurity.bak
7. Browse to the database data location, for example (depending on your SQL Server version):
Default path Windows version
32-bit
64-bit
C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\DATA
C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\DATA
If it exists, take a backup of its contents, including all subfolders, and save it to a safe and secure location. Delete the Enterprise Console database files (.mdf files) and transaction log files (.ldf
files).
The file names begin with "SOPHOS" and usually contain Enterprise Console version number. For information about the database file names for different console versions, see
Sophos support knowledgebase article 17323 ( http://www.sophos.com/en-us/support/ knowledgebase/17323.aspx
). For example, the database files and transaction log files for
Enterprise Console 5.5.0 are:
• SOPHOS550.mdf
• SOPHOS550_log.ldf
• SOPHOSPATCH52.mdf
• SOPHOSPATCH52_log.ldf
• SophosSecurity.mdf
• SophosSecurity_log.ldf
You have finished preparing the new server.
18.2 Appendix B: Modify exported registry files
If you are migrating between 32-bit and 64-bit computers, when exporting and importing registry keys, you will need to open any exported registry files in a text editor and change the Sophos registry values as shown below. The easiest and most reliable way to do this is by using search and replace.
Copyright © Sophos Limited 25
Sophos Enterprise Console
Windows version
Default installation path
Sophos registry location
32-bit
64-bit
C:\Program files
C:\Program files
(x86)
HKEY_LOCAL_MACHINE\SOFTWARE\Sophos
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos
Migrating from a 32-bit to 64-bit computer
1. Open the saved registry exported file with Windows Notepad.
2. Click on the Edit menu and click Replace.
3. In Find what type \SOFTWARE\Sophos\ and in Replace with type \SOFTWARE\Wow6432Node
\Sophos\ .
4. Click Replace all.
5. In Find what type C:\\Program Files\\Sophos\\Update Manager and in Replace with type C:\\Program Files (x86)\\Sophos\\Update Manager .
6. Click Replace all.
7. Save the file and close Notepad.
Migrating from a 64-bit to 32-bit computer
1. Open the saved registry exported file with Windows Notepad.
2. Click on the Edit menu and click Replace.
3. In Find what type \Wow6432Node\Sophos\ and in Replace with type \Sophos\ .
4. Click Replace all.
5. In Find what type C:\\Program Files (x86)\\Sophos\\Update Manager and in Replace
with type C:\\Program Files\\Sophos\\Update Manager .
6. Click Replace all.
7. Save the file and close Notepad.
26 Copyright © Sophos Limited
