Sophos Mobile
11 Configure settings
Configure the following settings:
• Personal settings, for example the platforms you want to manage
• Password policies
• Technical support contact details
• Self Service Portal settings
11.1 Configure personal settings
You can adjust the appearance of Sophos Mobile Admin to your personal preferences. For example, you can set the language, the time zone, or the visible device platforms.
Note
These settings only affect the administrator account you’re currently signed in with.
1. Sign in to Sophos Mobile Admin with the administrator account you’ve created for the new customer.
2. On the menu sidebar, under SETTINGS, click Setup > General, and then click the Personal tab.
3. Configure the following settings:
Option
Language
Description
The user interface language.
Time zone
Unit system
The time zone in which dates are shown.
The unit system for lengths (Metric or Imperial).
Lines per page in tables
Expert mode
Activated platforms
The maximum number of entries displayed per table page.
This setting turns on additional features:
• The Show device page includes the Custom properties tab with your custom device properties.
• The Show device page includes the Internal properties tab with additional properties the device reports.
• Several policy configuration pages include the Extra
settings section to configure optional settings.
The device platforms you want to view.
In Sophos Mobile Admin, only pages and settings relevant for the selected platforms are shown.
4. Click Save.
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Sophos Mobile
11.2 Configure password policies
To enforce password security, configure password policies for Sophos Mobile Admin users and the
Self Service Portal.
Note
The password policies do not apply to users from an external LDAP directory.
1. On the menu sidebar, under SETTINGS, click Setup > General, and then click the Password
policies tab.
2. Under Rules, you can define password requirements, like a minimum number of lower-case, upper-case or numerical characters that a password must contain to be valid.
3. Under Settings, configure the following settings: a) Password change interval (days): Enter the number of days until a password expires
(between 1 and 730 ), or leave the field empty to disable password expiration.
b) Number of previous passwords which must not be reused: Select a value between 1 and
10 , or select -- to disable this restriction.
c) Maximum number of failed login attempts: Select the number of failed login attempts until the account gets locked (between 1 and 10 ), or select -- to allow an unlimited number of failed login attempts.
4. Click Save.
11.3 Configure IT contact
Provide your IT contact details so that users can get help with questions or problems.
The information you enter here is displayed in the Self Service Portal and on the users’ devices.
1. On the menu sidebar, under SETTINGS, click Setup > General, and then click the IT contact tab.
2. Enter the contact information.
3. Click Save.
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