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Battery 116
Charge phone
How to charge phone
Your phone is like a small computer, giving you tons of information and apps. Depending on what you use, that can take a lot of power. Plan on charging the phone each night so it's ready for the next day.
1.
Connect your phone to the charger that came with your phone.
Other chargers, including laptops, can charge more slowly.
2. Insert the plug into an electrical outlet.
When the phone is off and charging, you’ll see the outline of a battery and a percentage. If the battery is completely discharged, this will not appear until the phone has received the minimum voltage required to boot.
When the phone is on and charging, you’ll see in the status bar .
Tips for charging phone
• You can use your phone while charging. To charge faster, don't use your phone while charging.
• If you can't turn the phone on while it's charging, wait until it receives enough voltage before turning it on.
•
When the battery gets low, the phone sends a notification
.
•
Use Battery Saver mode when the battery is low.
• You can
charging sounds.
Extend battery life
Choose settings that use less battery
To get the most life from your battery:
•
Connections: Turn off Bluetooth and
GPS when you're not using them.
• Wi ‑ Fi: Turn on
when the phone is in a location with Wi ‑ Fi coverage.
•
Screen: Turn down screen brightness
, change to
Dark theme , and set a shorter
.
•
notifications when updates occur and you'll need to manually sync to get new emails.
Temporarily conserve battery power
mode to keep going on a low battery.
Also, avoid these battery-intensive activities until you can
:
• Recording or watching videos
Battery 117
• Listening to music
• Taking pictures
•
Using Live (animated) wallpaper
See what’s using your battery
To see if a specific app is draining your battery:
1. Go to
> Battery > USAGE DETAILS.
2. Swipe up to view the list of apps and features using power since the last full charge.
3. Touch the app or feature using a lot of power.
4. Under Manage battery usage, touch options for reducing the power usage.
Use optimized charging
Optimized charging reduces stress on your battery and extends its overall life by limiting time spent charging it over 80%.
• If your phone has been plugged in for a few days, it limits charging.
• You can schedule times to start and end with a full charge, like overnight.
To set a charging schedule:
1. Go to
> Battery.
Or, open quick settings, then touch & hold .
2. Touch Optimized charging.
3. Turn Scheduled charging on .
4. Enter times to Start and End fully charged.
Keep adaptive battery and battery optimization on
To ensure that apps use your battery only when they need to, keep adaptive battery and battery optimization on.
Check that adaptive battery is on for your phone
When you keep adaptive battery on, infrequently used apps will run less when you're not using them. Your phone will learn how you use apps over time and adjust for best battery life.
1. Go to
> Battery > Adaptive Battery.
2. Turn Use Adaptive Battery on .
Check that battery optimization is on for each app
If you turn off Battery optimization for an app, that app can run when you're not using it, even when
Adaptive Battery is on. This decreases battery life unnecessarily.
1. Go to
> Apps & notifications > Advanced > Special app access.
2. Touch Battery optimization.
Battery
3. Filter the list by Not optimized. Essential apps and services are listed as Battery optimization not
available. If any apps are listed as Not optimized: a. Touch the app.
b. Touch Optimize > Done.
118
Prevent overcharging
Leaving your phone plugged into a charger can lead to overcharging, which over time shortens your battery’s life. Overcharge protection keeps your battery healthy by limiting its charge to 80% if it’s been plugged in for three days.
When Overcharge protection is limiting your charge, you'll see
To fully charge your phone from 80%, just disconnect it from the charger and plug it in again.
To turn this feature on or off:
1. Go to
> Battery > Overcharge protection.
2. Turn it on or off .
Use Battery Saver mode
When Battery Saver is on
Battery Saver helps you keep going on a low battery until the next charge.
To save power, your phone will:
• Switch your background to
• Lower the
•
• Wait until you look at an app to refresh its content, like email or news
• Stop using Location services when your screen is off
• Stop apps from doing things in the background (like listening for you to say “Hey Google”)
When the phone is in Battery Saver mode, you'll see in the status bar.
Turn Battery Saver on or off
Turn it on/off yourself
.
Have it turn on automatically
To turn on when your battery is below a specified level:
1. Open quick settings, then touch & hold .
Battery 119
2. Touch Battery Saver > Set a schedule > Based on percentage.
3. Move the slider to adjust the percentage when Battery Saver switches on.
Tip: Battery Saver turns off while your phone is charging. It turns back on when you unplug the phone.
Let it turn off when your phone is charged
To turn off automatically when your battery reaches 90%:
1. Open quick settings, then touch & hold .
2. Touch Battery Saver.
3. Make sure Turn off when charged is on .
Show battery percentage in status bar
To show the percentage of battery power remaining in the status bar:
1. Go to
Or, open quick settings, then touch & hold .
2. Turn Battery percentage on .
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Key Features
- 17.3 cm (6.8") 1080 x 2460 pixels IPS
- Qualcomm Snapdragon 732G
- 6 GB 128 GB MicroSD (TransFlash), MicroSDHC, MicroSDXC 1 TB
- 4G Hybrid Dual SIM NanoSIM
- 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) Bluetooth 5.0 Near Field Communication (NFC)
- Triple camera 108 MP 8 MP 2 MP
- 6000 mAh
- Android 11
Related manuals
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Table of contents
- 3 Contents
- 10 Set up phone
- 10 About your hardware
- 10 Hardware diagram
- 11 Care for your phone
- 11 Prevent water damage
- 12 Insert and remove SIM and SD cards
- 12 About the SD card
- 12 Insert or replace cards
- 13 Fix a problem
- 14 Copy data from old phone
- 14 Copy data from iPhone
- 14 Copy data from Android phone
- 15 What gets copied from Android phone
- 15 Import contacts from SIM
- 16 Manage dual SIMs
- 16 About dual SIMs
- 16 Set up SIM profile
- 16 Change SIM profile
- 16 Change SIM name, color, ringtone
- 17 Set up voicemail
- 17 Set voicemail password
- 17 Set mailbox greeting
- 17 Change voicemail options
- 17 Set up email
- 17 Set up personal email
- 18 Set up corporate email
- 18 Switch account views
- 19 Prepare for emergencies
- 19 Set up emergency information
- 19 View emergency information
- 19 Add message to lock screen
- 19 Send your location to emergency services
- 20 Make it yours
- 20 Personalize your phone
- 20 Protect your phone
- 20 Other common set up tasks
- 21 Learn the basics
- 21 About your home screen
- 21 About your lock screen
- 23 New to Android?
- 23 If this is your first smartphone
- 23 Learn the basics
- 23 Get apps
- 23 Protect your phone
- 23 Personalize your phone
- 24 Manage cellular data
- 24 Useful to know
- 24 If you had an iPhone
- 25 About your Google account
- 25 Benefits of your account
- 25 Maintaining your account
- 26 Learn about Google apps
- 26 Can't sign in to Google account
- 26 Status bar icons
- 26 About status icons
- 26 What status icons mean
- 30 Phone terms you should know
- 32 Get around on your phone
- 32 Learn gestures
- 32 Touch, drag, swipe, zoom
- 33 Press Power button twice
- 33 Move between apps and screens
- 33 Choose how to get around
- 33 Use gesture navigation
- 33 Use 3-button navigation
- 34 Use quick settings
- 34 Open quick settings
- 34 Adjust quick settings
- 36 Open all settings
- 36 Customize quick settings
- 37 Turn screen off and on
- 37 Why your screen turns off automatically
- 37 Turn screen off and on manually
- 37 Adjust volumes
- 37 Use Volume buttons
- 38 Set app volumes and auto-mute apps
- 39 Silence with Power & Volume buttons
- 39 Pick up to silence
- 40 Frequently used tools
- 40 Turn flashlight on and off
- 40 Take screenshots
- 40 Take a screenshot
- 41 Find screenshots later
- 41 Record your screen
- 41 Record screen
- 42 Adjust sound and video options
- 42 View recordings
- 42 Control phone with your voice
- 42 Speak a command
- 43 Fix a problem
- 43 Get directions to a location
- 43 Navigation and battery life
- 43 Use voice commands to get directions
- 44 Use Directions widget
- 44 Get directions to home or work
- 44 Use clock and weather widget
- 44 Add widget to home screen
- 44 Set or delete alarms
- 45 Manage weather forecasts
- 46 View your calendar
- 46 View daily steps with Fit
- 46 Manage time spent on your phone
- 46 Understand your habits
- 46 Limit daily screen time
- 47 Pause distracting apps to focus
- 48 Make it easier to put your phone away at bedtime
- 48 Use parental controls
- 49 Work with text
- 49 Use onscreen keyboard
- 49 Open, close, resize keyboard
- 49 Type special characters
- 49 Capitalize letters
- 49 Use glide typing
- 50 Get suggestions
- 50 Spell check and auto correct
- 50 Type in multiple languages
- 50 Cut, copy, paste text
- 51 Use voice typing
- 51 Fill in forms automatically
- 52 Personalize your phone
- 52 Home screen
- 52 Change wallpaper
- 52 Customize your Favorites tray
- 52 Add widgets, shortcuts, or folders
- 52 Add widgets
- 53 Add app shortcuts
- 53 Add task shortcuts
- 54 Add web page shortcuts
- 54 Add folders
- 55 Remove widgets, shortcuts, or folders
- 55 Remake your home screen with launchers
- 55 Get different launcher
- 55 Switch between launchers
- 55 Delete launchers
- 56 Lock screen
- 56 Use a screen saver
- 56 Set up screen saver
- 56 Start screen saver
- 56 Turn off screen saver
- 56 Add screen savers
- 57 Sounds
- 57 Set ringtones
- 57 Change default call ringtone
- 57 Vibrate phone for calls
- 57 Set call ringtone for a contact
- 57 Set ringtone for app notifications
- 58 Get more ringtones
- 58 Fix a problem
- 58 Enhance sound
- 58 Turn Audio effects on/off
- 58 Select sound profiles
- 59 Add/remove as app or quick setting
- 59 Avoid interruptions with Do Not Disturb
- 59 Quickly turn Do Not Disturb on or off
- 60 Choose what can interrupt
- 61 Choose settings for hidden notifications
- 61 Silence during calendar events
- 61 Stop phone from speaking
- 61 Silence replies to voice commands
- 62 Turn off screen reader
- 63 Other sound settings
- 63 Silence Hello Moto during power up
- 63 Turn off charging sounds
- 64 Apps
- 64 About your apps
- 64 Open an app
- 64 Preloaded apps
- 67 Get more apps
- 68 Get help for an app
- 68 Switch between recent apps
- 68 Close apps
- 68 Tips for using apps
- 69 View two apps on screen
- 69 Use split screen view
- 69 Use a gesture to split the screen
- 69 Exit split screen view
- 69 Use Picture-in-picture
- 70 View notifications
- 70 Find your notifications
- 71 Swipe fingerprint for notifications
- 71 What you can do with notifications
- 71 Customize your notifications
- 71 About Moto experiences
- 72 Turn gestures on/off
- 72 Optimize your gaming
- 72 Other settings
- 72 Enhance your gaming
- 72 Open toolkit
- 73 Customize display and sound for gaming
- 73 Play uninterrupted
- 73 Turn off gestures that conflict with game controls
- 73 Use social apps while you play
- 74 Record or take screenshot during game
- 74 Manage game list
- 75 Manage your apps
- 75 Install or update apps
- 75 Get apps from Google Play Store
- 75 Get apps from other sources
- 75 Update Play Store apps automatically
- 76 Update Play Store apps manually
- 76 Turn off Play Store auto-updates
- 76 Restore Play Store apps
- 77 Manage or delete apps
- 77 Organize apps
- 77 Control app permissions
- 77 Use safe mode
- 77 Exit safe mode
- 78 Clear app's cache or data
- 78 Force stop apps
- 78 Delete apps you installed
- 78 Delete apps installed by others
- 78 Back up to Google
- 79 Protect against harmful apps
- 79 Scan phone for harmful apps
- 80 If your phone seems slow
- 81 Search and browse
- 81 Search the web
- 81 Search from anywhere
- 81 Search with the widget
- 81 Use camera to search for info
- 82 Search for nearby phone numbers
- 82 Delete Google search history
- 82 Use search engine other than Google
- 83 Search your phone
- 83 Search contents of your phone
- 83 Find an app
- 83 Find a setting
- 84 Find your phone number
- 84 Find photos, videos, files
- 84 Browse websites
- 84 Visit and bookmark websites
- 84 Open and switch browser tabs
- 84 Clear browsing history
- 85 Change default browser
- 86 Text messaging
- 86 About text and multimedia messages
- 86 Text messages - SMS
- 86 Multimedia messages - MMS
- 86 Group messaging
- 86 Read, send, manage text messages
- 86 Read and reply to a text message
- 87 Send text message
- 87 Request text delivery reports
- 88 Manage draft texts
- 88 Forward a text message
- 88 Copy text from a message
- 88 Delete or archive texts
- 89 Add attachments
- 89 Attach files to text message
- 89 Send contact as text message
- 89 Fix a problem
- 89 Save attachments from text message
- 90 Turn group messaging on or off
- 90 Change default messaging app
- 90 Control notifications for text messages
- 91 Change text message reply to incoming calls
- 91 Get text messages on your computer
- 91 Set up Messages for web
- 91 See and send messages
- 92 Sign out of Messages for web
- 93 Email
- 93 Read, send, manage emails
- 93 Read email
- 93 Reply to or forward an email
- 93 Send new email
- 93 Add attachment to email
- 94 Find emails
- 94 Delete emails
- 94 Learn more
- 94 View email attachments
- 94 View attachments
- 94 Save attachments from email
- 94 Delete attachments saved from email
- 95 Prevent previews of attachments
- 95 Preview inboxes from home screen
- 95 Add email signature
- 95 Control email notifications
- 97 Calendar app
- 97 About the calendar
- 97 Find calendar events
- 97 Open calendar events
- 97 Get around the calendar
- 98 Create and manage events
- 98 Create calendar events
- 98 Edit or delete calendar events
- 98 Control which events are shown
- 98 Control notifications for calendar events
- 100 Clock app
- 100 Set alarms
- 100 Set alarm by touch
- 100 Set alarm by voice
- 100 When an alarm is set
- 100 Delete an alarm
- 100 Use timer or stopwatch
- 100 Use timers
- 101 Use a stopwatch
- 101 Set date and time
- 101 Change time format
- 102 Set date and time automatically
- 102 Set date and time manually
- 102 Switch time zones
- 102 Show multiple time zones
- 102 Show home time zone
- 103 Photos app
- 103 Share photos and videos
- 103 Upload photos and videos
- 103 Back up automatically
- 103 Adjust back up settings
- 104 Back up manually
- 104 View your backed up photos and videos
- 104 More help
- 105 Calls, contacts, voicemail
- 105 Phone calls
- 105 Answer calls
- 105 Answer incoming call
- 105 Reject incoming call
- 105 Control ringtones and notifications
- 105 Fix a problem
- 106 Make calls
- 106 Make a call
- 106 Other ways to make calls
- 107 Change default calling app
- 107 Fix a problem
- 107 During a call
- 107 Adjust sound during call
- 107 Enter a number
- 108 Use other apps
- 108 Answer call waiting
- 108 Record calls
- 108 End the call
- 109 Make video calls
- 109 Make video call with Duo app
- 109 Get an app to make video calls
- 109 Make conference calls
- 109 Block calls and texts
- 109 About blocking
- 110 Block a number
- 110 Block all numbers for a contact
- 110 Block calls from unidentified callers
- 110 Unblock a number
- 111 Identify and block spam callers automatically
- 111 Turn call waiting on and off
- 112 View and delete call history
- 112 See your call history
- 112 Save recent call as contact
- 113 Delete calls from history
- 113 Make emergency call from locked phone
- 114 Contacts
- 114 Add contacts
- 114 Add contacts automatically
- 114 Add contact with Contacts app
- 114 Add contact from text message
- 114 Other ways to add contacts
- 115 Edit or delete contacts
- 115 Edit contacts
- 115 Merge contacts
- 116 Delete contacts
- 116 Star your favorite contacts
- 116 Sort contacts
- 116 Sort contacts in Contacts app
- 116 Sort contacts in Phone app
- 117 Narrow which contacts are shown
- 117 Share contacts
- 117 Ways to share contacts
- 117 Share one or a few contacts
- 117 Export all contacts
- 118 Receive a name card file
- 119 Voicemail
- 119 Use voicemail
- 119 Listen to voicemail
- 119 Manage your mailbox
- 119 Fix a problem
- 120 Send all calls from contact to voicemail
- 121 Music
- 121 Listen to radio
- 121 Listen to FM stations
- 121 Manage your favorite stations
- 122 Record current station
- 122 Set sleep timer for radio
- 122 Listen to music
- 122 Get music
- 122 Use Volume buttons to switch tracks
- 123 Transfer music files
- 123 About transferring music
- 123 Send files over Bluetooth
- 123 Receive files over Bluetooth
- 123 Transfer music from your computer
- 124 Connect a MIDI device
- 125 Battery
- 125 Charge phone
- 125 How to charge phone
- 125 Tips for charging phone
- 125 Extend battery life
- 125 Choose settings that use less battery
- 125 Temporarily conserve battery power
- 126 See what’s using your battery
- 126 Use optimized charging
- 126 Keep adaptive battery and battery optimization on
- 127 Prevent overcharging
- 127 Use Battery Saver mode
- 127 When Battery Saver is on
- 127 Turn Battery Saver on or off
- 128 Show battery percentage in status bar
- 129 Storage
- 129 About storage options
- 129 Phone internal storage
- 129 SD card storage
- 129 Cloud storage
- 129 Manage phone storage
- 129 Free up space by scanning
- 130 Free up space manually
- 130 Schedule automatic removal of photos and videos
- 130 Manage SD card
- 130 Move photos, videos, music to SD card
- 131 Move apps to SD card
- 131 Eject SD card
- 131 Erase SD card
- 131 Find downloaded files
- 132 Recover recently deleted files
- 132 Upload music to cloud
- 133 Upload photos and videos
- 133 Back up automatically
- 133 Adjust back up settings
- 133 Back up manually
- 133 View your backed up photos and videos
- 133 More help
- 133 Scan documents and make copies
- 133 Scan document to Drive
- 134 Scan and save to folders from your home screen
- 135 Network and internet
- 135 Connect to Wi‑Fi networks
- 135 Turn on and connect
- 135 Change, share, remove networks
- 136 Turn Wi-Fi off
- 136 Advanced: Disable Wi-Fi scanning
- 136 Advanced: Connect to hidden networks
- 136 Use Airplane mode
- 136 Control data usage
- 136 Turn mobile data off/on
- 137 Set data warning and limit
- 137 Restrict background data
- 138 Share your internet connection
- 138 About hotspots and tethering
- 138 Set up Wi‑Fi hotspot
- 138 Connect devices to hotspot
- 139 Manage hotspot connections
- 140 View or change hotspot password
- 140 USB tethering
- 140 Bluetooth tethering
- 141 Connect to VPNs
- 142 Connected devices
- 142 Connect with Bluetooth™
- 142 Turn Bluetooth on/off
- 142 Pair with Bluetooth device
- 142 Use paired device
- 143 Reconnect with Bluetooth device
- 143 Turn off Bluetooth scanning
- 143 Change phone's name
- 144 Connect with Wi-Fi Direct
- 144 Make contactless payments
- 144 Set up contactless payment
- 144 Make a payment
- 145 Turn off contactless payment
- 145 Share or receive with NFC
- 145 Turn NFC on
- 145 Share content between devices
- 145 Read NFC tags on posters and signs
- 145 Enable NFC icon in status bar
- 145 Turn NFC off
- 146 Cast screen or media to TV
- 146 Mirror with Chromecast
- 146 Cast an app
- 147 Cast personal media with Wi-Fi Direct
- 147 Fix a problem
- 147 Share files and links with nearby Android phones
- 148 Turn sharing on/off
- 148 Share content with someone
- 148 Get content from someone
- 148 Choose who can see you for sharing
- 149 Fix a problem
- 149 Transfer files between phone and computer (USB)
- 149 About USB transfers
- 149 Connect phone to transfer files
- 150 Transfer files
- 150 Location of files
- 150 Fix a problem
- 150 Print from your phone
- 150 Set up: Wi-Fi or Wi-Fi Direct
- 151 Print
- 151 About wireless sharing
- 151 What you can share
- 151 When sharing photos and videos
- 152 Ways to share
- 154 Other settings
- 154 Apps & notifications
- 154 Change app settings
- 154 Set or change default apps
- 154 Adjust app permissions
- 155 Adjust special app access
- 155 Choose how apps notify you
- 155 Stop app from sending notifications
- 155 Silence an app's notifications
- 156 Change notification volume
- 156 Change notification sound
- 157 Turn notifications on for an app
- 157 Turn on snoozing
- 157 Control notification dots and bubbles
- 158 Control lock screen notifications
- 159 Display
- 159 Adjust screen brightness
- 159 Adjust screen colors at night
- 159 Set the schedule
- 159 Turn on/off any time
- 159 Adjust filter intensity
- 159 Change display style
- 160 Use Dark theme
- 161 See Peek Display notifications
- 161 About Peek Display notifications
- 161 Respond to Peek Display notifications
- 161 Change Peek Display settings
- 162 Stop Peek Display notifications
- 162 Change screen timeout
- 162 Change when your screen turns off
- 162 Stay on until you look away
- 163 Stop automatic rotation
- 163 Prevent screen from rotating
- 163 Allow screen to rotate
- 163 Choose color mode
- 163 Adjust refresh rate
- 164 Change font and display size
- 164 Set recording options
- 164 Set lock screen preferences
- 164 Limit lock screen notifications
- 165 Add message to lock screen
- 165 Quickly tighten lock screen security
- 166 Location
- 166 Use location services
- 166 About location information
- 166 Turn location on or off
- 166 Review apps using your location
- 166 Review services using your location
- 167 Fix a problem
- 168 Security
- 168 About security
- 168 Screen lock options
- 168 Fingerprint sensor
- 168 Additional security options
- 169 Protect against harmful apps
- 169 Scan phone for harmful apps
- 169 If your phone seems slow
- 169 Be ready to find a lost phone
- 170 Lock and unlock phone
- 170 Set screen lock
- 170 Set or change screen lock
- 170 Screen lock types
- 170 Unlock your screen automatically
- 170 Remove screen lock
- 171 Adjust lock options
- 171 Set time before locking
- 171 Stop Power button from instantly locking
- 171 Hide your password or pattern
- 172 Unlock with trusted devices
- 172 Set up trusted devices
- 172 Remove trusted devices
- 172 Manually lock phone
- 173 Unlock with your face
- 173 Before using face matching
- 173 Set up face matching
- 173 Unlock your phone
- 174 Turn off face matching
- 174 Fix a problem
- 174 Unlock at trusted places
- 174 Set up trusted places
- 175 Manually lock phone
- 175 Remove trusted places
- 175 Keep phone unlocked while it's on you
- 175 Use fingerprint security
- 175 Set up fingerprint security
- 176 Add more fingerprints
- 176 Remove a fingerprint
- 176 Use fingerprint to unlock phone
- 176 Use fingerprint to sign in to apps
- 176 Why am I still asked for PIN/pattern?
- 177 Fix a problem
- 177 Pin an app screen
- 177 Turn on pinning
- 178 Pin and unpin an app
- 179 Accounts
- 179 Add or remove accounts
- 179 Add Google account
- 179 Add email or app account
- 179 Remove account
- 180 Change name & info in your Google account
- 180 Sync apps with your Google account
- 180 About syncing
- 180 See which apps auto-sync
- 181 Turn off auto-sync
- 181 Sync manually
- 181 Fix a problem
- 181 Control what info Google collects
- 183 Accessibility
- 183 Visual assistance
- 183 Adjust colors if you’re color blind
- 183 Magnify the screen
- 184 Turn touch sounds on/off
- 184 Hear other notification sounds
- 184 Use TalkBack to read screens
- 185 More assistance
- 185 Hearing assistance
- 185 Caption all speech
- 186 Turn on video captions
- 186 Use real-time text (RTT) during calls
- 186 Set up TTY device
- 187 Use accessibility shortcuts
- 187 Use accessibility menu
- 187 Press Volume buttons to start/stop TalkBack
- 189 System
- 189 Languages & input
- 189 Customize the keyboard
- 189 Quickly access keyboard settings
- 189 Change how keyboard looks
- 189 Adjust keyboard sounds
- 189 Adjust keyboard vibration
- 190 Disable glide typing
- 190 Limit or turn off suggestions
- 190 Turn off auto-correction
- 190 Use multiple languages
- 190 Change display language
- 190 Add language to keyboard
- 191 Open apps faster with Adaptive performance
- 192 Gestures
- 192 Customize Power button gesture
- 192 Change System navigation
- 192 Swipe fingerprint for notifications
- 192 Turn flashlight on and off
- 193 Twist phone to open camera
- 193 Adjust screenshot settings
- 194 Back up phone
- 194 Back up to Google
- 194 Manage your backup in Drive
- 194 Restore backed up data
- 195 Users and guests
- 195 Share your phone
- 195 Ways to share your phone
- 195 About owners, users, and guests
- 195 Switch users
- 196 Add, modify, remove users
- 196 Add a user
- 196 Restrict calls and messages
- 196 Remove a user
- 197 Add or delete guest
- 197 Lend to guest
- 197 End guest session
- 198 About phone
- 198 Record your IMEI number
- 198 Find legal and product information
- 199 Fix a problem
- 199 Hardware issues
- 199 Phone is slow or unstable
- 199 Pinpoint the problem
- 199 Troubleshoot phone performance
- 199 Phone feels warm or hot
- 199 Overview
- 199 Reasons your phone may get warm
- 200 Ways to keep your phone from heating up
- 200 If you're not using or charging it
- 200 Phone won't turn on
- 200 Phone restarts or crashes
- 201 Screen is frozen or won't respond
- 202 Screen displays wrong colors
- 202 Everything is grayscale, black and white
- 202 Everything is negative, reversed colors
- 202 Tones, hues are different or missing
- 202 Background turned dark/light
- 202 SD card problems
- 202 Phone doesn't recognize new SD card
- 203 Phone can't format SD card
- 203 Phone stopped reading SD card
- 203 Apps can't view files on SD card
- 204 Computer can't view files on SD card
- 205 Call and SIM issues
- 205 Problems making/receiving calls
- 205 icon is missing
- 205 SIM card not recognized
- 205 No signal
- 206 Have signal, but can’t make calls
- 206 Phone doesn’t ring or ring loud enough
- 206 Can't answer ringing phone
- 206 Consistent busy signal
- 206 Problems during calls
- 207 Screen goes black
- 207 Calls are dropping
- 207 People can’t hear me on calls
- 208 Poor sound quality on calls
- 208 Can't make/receive calls
- 209 Battery issues
- 209 Charging problems
- 209 Phone gets hot while charging
- 209 TurboPower charging not working
- 209 Charging stops at 80%
- 210 Battery drains too fast
- 210 Battery life varies
- 210 If your battery is draining faster than expected
- 211 Bluetooth, Wi-Fi, USB issues
- 211 Bluetooth problems
- 211 Bluetooth turning on automatically
- 211 Can't pair
- 211 Can’t reconnect previously paired device
- 211 Can't hear music
- 212 Can't make or hear on calls
- 212 Connection drops
- 212 Paired device can't see contacts
- 212 Fix it: Check the basics
- 213 Wi-Fi problems
- 213 Can't connect to a network
- 213 Connection drops
- 214 Hotspot problems
- 214 Can't transfer files or connect to computer
- 214 Check your computer
- 214 Check your phone
- 214 Check your USB connection
- 216 Account and sign-in issues
- 216 Forgot unlock code
- 216 Can't sign in to Google
- 216 Account sync issues
- 216 Sync account manually
- 216 Basic troubleshooting
- 217 Advanced troubleshooting
- 218 App issues
- 218 App or widget problems
- 218 App or widget missing from home screen
- 218 App crashes, won’t open, or isn’t working
- 218 App is slow to open
- 218 App disabled in safe mode
- 219 Problems with app you installed
- 219 Camera problems
- 219 Photo looks blurry
- 219 Accidentally deleted photos
- 219 Can’t delete photo
- 219 WhatsApp camera issues
- 220 Error: Please restart camera
- 220 Error: Camera busy
- 220 Error: Trash is full
- 220 Messaging problems
- 221 Red ! on text message
- 221 Can't hear notifications
- 221 Can't send or receive messages
- 221 Can't send or receive pictures or videos
- 221 Messages app stopped
- 221 Keyboard not working
- 222 Problems with Facebook, WhatsApp, other apps
- 222 Gmail problems
- 222 Play Store problems
- 223 Maintenance procedures
- 223 Update Android software
- 223 Check Android version number
- 223 Install Android software updates
- 223 Check if and when updates are available
- 223 Reset Wi-Fi, cellular data, and Bluetooth
- 224 Reset phone
- 224 What a reset does
- 224 Before you reset
- 225 Reset phone from Settings
- 225 Reset phone if you can't open Settings
- 225 Get more help