Address Detection Errors. Pitney Bowes DocuMatch, DocuMatch Integrated Mail System

DocuMatch Application Notes

Setting Up and Running Merges with MS Word for Windows, continued

Address Detection

Errors

Address Detection Error messages mean that the driver was not able to find an address to print on your envelope.

This often happens when the number of pages specified in the driver does not match the number of pages in your document.

Address detection errors can also occur if some documents flow onto an additional page. The record number for the address detection error will be one more than the record that caused the problem. Use the ABC button and the record number entry on the Mail Merge toolbar to go to the problem record and see what is wrong. Sometimes adjusting margins or font sizes, or removing extra blank lines will make all the documents fit on the same number of pages.

If you are using search mode in the driver to locate addresses, missing ZIP Codes or international addresses will cause address detection errors. See Address Detection

Options in Selecting DocuMatch Driver Options on page 33 for more information on specifying how the driver should search for addresses.

18 DocuMatch TM Integrated Mail System