4.2 Shipping and Packaging. Black Box CARTTIMER1

Chapter 4: Troubleshooting

4. Troubleshooting

4.1 Contacting Black Box

If you determine that your Timer for iPad, Chromebook, Tablet, and Laptop Cart (CARTTIMER1) is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500 or [email protected].

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

• the nature and duration of the problem.

• when the problem occurs.

• the components involved in the problem.

• any particular application that, when used, appears to create the problem or make it worse.

4.2 Shipping and Packaging

If you need to transport or ship your Timer:

• Package it carefully. We recommend that you use the original container.

• If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.

724-746-5500 | blackbox.com

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NOTES

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724-746-5500 | blackbox.com

NOTES

724-746-5500 | blackbox.com

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Black Box Tech Support: FREE! Live. 24/7.

Tech support the way it should be.

Great tech support is just 60 seconds away at 724-746-5500 or blackbox.com.

About Black Box

Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 60 seconds or less.

© Copyright 2014. Black Box Corporation. All rights reserved. Black Box ® and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

Any third-party trademarks appearing in this manual are acknowledged to be the property of their respective owners.

CARTTIMER1, version 1

724-746-5500 | blackbox.com