5. Managed via ESET Remote Administrator

ESET Remote Administrator (ERA) is an application that allows you to manage ESET products in a networked environment from one central location. The ESET Remote Administrator task management system allows you to install ESET security solutions on remote computers and quickly respond to new problems and threats. ESET Remote

Administrator does not provide protection against malicious code on its own, it relies on the presence of ESET security solution on each client.

ESET security solutions support networks that include multiple platform types. Your network can include a combination of current Microsoft, Linux-based, Mac OS and operating systems that run on mobile devices (mobile phones and tables).

The picture below depicts a sample architecture for a network protected by ESET security solutions manged by ERA:

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NOTE: For more information about ERA, see the

ESET Remote Administrator Online Help

.

5.1 ERA Server

ESET Remote Administrator Server is a primary component of ESET Remote Administrator. It is the executive

application that processes all data received from clients that connect to the Server (through the

ERA Agent

). The ERA

Agent facilitates communication between the client and the server. Data (Client logs, configuration, agent replication, etc.) are stored in a database. To correctly process the data, the ERA Server requires a stable connection to a Database server. We recommend that you install ERA Server and your database on separate servers to optimize performance. The machine on which ERA Server is installed, must be configured to accept all Agent/Proxy/RD

Sensor connections which are verified using certificates. Once ERA Server is installed, you can open

ERA Web

Console

which connects to the ERA Server (as shown in the

diagram

). From the Web Console, all ERA Server

operations are performed when managing ESET security solution within your network.

5.2 Web Console

ERA Web Console a web-based user interface that presents data from

ERA Server

and allows you to manage ESET

security solutions in your environment. The Web Console can be accessed using a browser. It displays an overview of the status of clients on your network and can be used to deploy ESET solutions to unmanaged computers remotely. If you decide to make the web server accessible from the Internet, then you have the advantage of being able to use ESET Remote Administrator from nearly any place and any device with an active Internet connection.

This is the Web Console Dashboard:

Within the top bar of the Web Console is the Quick Search tool. Select Computer Name, IPv4/IPv6 Address or Threat

Name from the drop-down menu, type your search string into the text field and click the magnifier symbol or press

Enter to search. You will be redirected to the Groups section, where your search result will be displayed - a client or a list of clients. All clients are managed via the Web Console. You can access the Web Console using most common devices and browsers.

NOTE: For more information see

ESET Remote Administrator Online Help

.

5.3 Agent

ERA Agent is an essential part of the ESET Remote Administrator product. An ESET product on a client machine (for example ESET Endpoint security for Windows) communicates with ERA Server through the Agent. This communication allows for the management of the ESET products on all remote clients from a one central location.

The Agent collects information from the client and sends it to the Server. If the Server sends a task for the client, the task is sent to the Agent and the Agent sends this task to the client. All network communication happens between the Agent and the upper part of the ERA network -Server and Proxy.

The ESET Agent uses one of the following three methods to connect to the Server:

1. The Client's Agent is directly connected to the Server.

2. The Client's Agent is connected through a Proxy that is connected to the Server.

3. The Client's Agent is connected to the Server through multiple Proxies.

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The ESET Agent communicates with ESET solutions installed on a client, collects information from programs on that client and passes configuration information received from the Server to the client.

NOTE: The ESET proxy has its own Agent, which handles all communication tasks between clients, other proxies and the Server.

5.4 RD Sensor

RD (Rogue Detection) Sensor is a search tool for computers on the network. RD Sensor is a part of ESET Remote

Administrator and is designed to detect machines on your network. It offers a convenient way of adding new computers to ESET Remote Administrator without the need to add them manually. Every computer that is found on your network is displayed in the Web Console and is added to the default All group. From here, you can take further actions with individual client computers.

RD Sensor is a passive listener that detects computers that are present on the network and sends information about them to the ERA Server. The ERA Server then evaluates whether the PCs found on the network are unknown to ERA server or already managed.

5.5 Proxy

ERA Proxy is another component of ESET Remote Administrator, and serves two purposes. In the case of a mediumsized or enterprise network with many clients (for example, 10,000 clients or more), you can use ERA Proxy to

distribute load between multiple ERA Proxies facilitating the main

ERA Server

. The other advantage of the ERA

Proxy is that you can use it when connecting to a remote branch office with a weak link. This means that the ERA

Agent on each client is not connecting to the main ERA Server directly via ERA Proxy which is on the same local network of the branch office. Therefore freeing up the link to the branch office. The ERA Proxy accepts connections from all local ERA Agents, sums their data up and uploads it to the main ERA Server (or another ERA Proxy). This allows your network to accommodate more clients without compromising the performance of your network and database queries.

Depending on your network configuration, it is possible for ERA Proxy to connect to another ERA Proxy and then connect to the main ERA Server.

For proper function of the ERA Proxy, the host computer where you install ERA Proxy must have an ESET Agent installed and must be connected to the upper level (either ERA Server or an upper ERA Proxy, if there is one) of your network.

NOTE: For example of deployment scenario for ERA Proxy see

ESET Remote Administrator Online Help

.