NEURODYN

MAINTENANCE, WARRANTY AND TECHNICAL SUPPORT

MAINTENANCE

For safe use of the equipment, it is recommended to have it inspected and undergo preventive maintenance at IBRAMED or an authorized technical center every 12 months. The manufacturer IBRAMED only assumes liability for the technical features and equipment safety provided the unit is used according to the instructions for use contained in the manual, when maintenance, repairs and modifications are undertaken solely by the factory or authorized agents, and in the event of a breakdown when the components that can cause a security risk to the appliance are replaced by original spare parts. If requested, IBRAMED will provide technical documentation (circuit diagrams, lists of parts and components etc) necessary for the repair of any equipment.

We assume no responsibility for repairs without prior explicit written permission from IBRAMED.

WARRANTY TERMS

1) IBRAMED warrants that this product is free of manufacturing defects for eighteen (18) continuous months, provided the set terms presented in these instructions for use are followed.

2) The warranty period takes effect from the date of purchase and applies to the original purchaser only, even in the event of a product being transferred to a third party.

The warranty covers the replacement of component parts and labor required to repair defects whenever the presence of such manufacturing defects can be determined.

3) Customer Service during the warranty period will be provided exclusively at IBRAMED sale points by IBRAMED itself or another agent designated by the manufacturer.

WARRANTY

IBRAMED, Indústria Brasileira de Equipamentos Médicos

EIRELI, here identified to the consumer through the following address and telephone number: Av. Dr. Carlos

Burgos, 2800, Jd Itália, Amparo/SP; Tel.: 55 19 3817 9633 provides product-warranty for eighteen (18) months insofar as the conditions set for warranty terms are followed by the user as mentioned below.

37

4) The warranty does not cover damage caused to the product resulting from: a) Failure to follow the specifications and recommendations detailed in these instructions for use during installation or use of the product.

b) Accidents or acts of God, connections to electrical system with inappropriate voltage and/or subjected to excessive fluctuation or overcharge.

MAINTENANCE, WARRANTY AND TECHNICAL SUPPORT

c) Misuse, lack of reasonable care, product alterations, modifications or repairs undertaken by individuals or entities not authorized by IBRAMED.

d) Removal or adulteration of the equipment serial number.

e) Damage during Transport.

5) The legal warranty does not cover: expenses incurred during product installation or transport to the plant or sale point, labor, materials, parts and adjustments necessary to the readiness of the premises in view of the installation of the device, such as but not limited to electric net, masonry, hydraulic network, grounding system, as well as their requirements.

6) The warranty does not cover parts subjected to natural wear, such as but not limited to control buttons, control keys, handles and moving parts, radiofrequency applicators, cooling applicator, cables, connectors, device cabinets, pedal, infrared thermometer.

7) The selling points are neither authorized to alter the conditions mentioned in this document nor take any commitment on behalf of IBRAMED.

TECHNICAL ASSISTANCE

If you have any doubts or problems related to the operation of your equipment please contact our technical department in Brazil. Call: +55 19 3817.9633.

Do not alter this equipment. Any unauthorized modification can affect the safety of this equipment.

Never make unauthorized repairs.

38