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Alex Duetto 2 Espresso Machine
No Water From Hot Water Wand
Make sure the steam boiler power switch has been turned on for at least 15 minutes.
Check the upper gauge for steam pressure. Pressure should be about 1.2 bar. If the gauge is at zero then refer to the
“Not Heating”
section of the troubleshooting manual.
If pressure is good then continue with steps below.
Check the hot water knob for proper operation. Remove the end cap on the end of the hot water knob. Check to make sure that the c-clip shown in the picture on the previous page is attached.
Note:
If the steam gauge shows normal pressure, but when you open the steam knob the pressure immediately drops to zero then heats normally afterwards that is called a vapor lock. This is caused by a sticking vacuum breaker valve. A replacement vacuum breaker valve can be purchased.
Not Heating
Verify the machine is plugged into the outlet and the outlet has power.
Make sure the main power switch and steam boiler power switch are both on.
Make sure the water is turned on to the machine. If the water was off, then turn the water back on. Turn the power switch off, unplug the machine and then wait 5 seconds and then plug the machine back in and turn the power switch back on.
Check the F.02 setting in the PID controller. It should be set to either 7 for 15 amp mode or
5
for 20 amp mode.
Check the resettable hi-limit on each boiler. The coffee boiler reset is located on the top of the boiler. The steam boiler reset is on the bottom of the boiler which can be accessed by removing the access panel on the bottom of the machine.
With the machine unplugged, firmly press the red reset button shown in the attached pictures.
22
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Table of contents
- 3 Diagrams
- 4 Introduction
- 7 Before Each Use
- 8 Normal Operation
- 8 Reservoir
- 8 Audible Alert
- 9 Pressure Gauges
- 9 Lights
- 10 Switches
- 10 Drain Kit
- 11 PID Controller
- 11 Setting Temperature
- 12 Advanced Settings And Modes
- 13 Brewing Espresso
- 13 Quantity of ground coffee
- 13 Tamping
- 13 The grind
- 13 Consistency
- 13 Cleaning Tip
- 14 Milk Temperature
- 14 Frothing Pitcher
- 14 Amount of Milk
- 14 Stretching the milk
- 14 Texturizing the milk
- 15 Steaming Milk - Technique
- 16 Helpful Tips and Information
- 16 Hot Water Wand Operation
- 17 Regular Maintenance
- 17 Backflushing
- 17 Plain water backflushing
- 17 Backflushing with espresso machine cleaner
- 18 Removing The Outer Shell
- 18 Setting Pump (Brew) Pressure
- 19 Group Gasket And Shower Screen Replacement
- 19 Gasket and Screen Removal
- 20 Cleaning The Group
- 20 Gasket And Screen Installation
- 22 Descaling
- 22 Troubleshooting
- 22 No Steam From Steam Wand
- 23 No Water From Hot Water Wand
- 23 Not Heating
- 24 PID Display Is Turned Off
- 24 Steam Is Continually Discharged Into The Drip Tray
- 24 Steam Gauge Shows Full Pressure But Drops To Zero When Steam Knob Is Opened
- 25 Espresso Coming Out Too Slow Or Not At All
- 25 Espresso Coming Out Too Fast
- 25 Leaking Around Portafilter When Brewing
- 25 PID Alarm Codes
- 26 Warranty
- 26 We Are Here To Help